TECHNOLOGY UPGRADE

TECHNOLOGY UPGRADE: SCALING THE DIGITAL FRONTIER

Part of our ongoing commitment to excellence is investing and implementing new technologies. This year was no exception, marking the successful launch of our new core account system. These tools and platforms allow us to give members the best possible experience when maintaining their accounts. We continued evolving our virtual account offerings through a new online and mobile banking platform that went live in March 2021. This entirely new suite of financial tools gives CTFCU members the option to manage their money anytime, from anywhere.

Also, we just launched an exciting communication feature on our website. Have you noticed the “Let’s talk!” button on our website’s homepage? The next time you visit www.ctelco.org, give it a try! Chat with us in real-time or allow us to co-browse along with you to help find the information you need. These improvements reflect our core value of member commitment, translating directly into an enhanced experience personalized to you.

ONLINE AND MOBILE BANKING FEATURES

• Manage your accounts on your time • View pending deposits and withdrawals • All online banking features are available in the mobile app • Pay bills from any device • Use your phone to deposit checks • Submit your new loan or account request using “Quick Apply” • Use our CardControl app to manage your debit and credit cards • Create interactive budgets and review your spending categories