matters MEMBERSHIP
A MONTHLY NEWSLETTER FROM BLUE RIDGE ENERGY
NOVEMBER 2018 Did you know...
Free to members: Usage Tracker! This daily tracker tool alerts you to high electricity usage, which can help you avoid a high bill. Sign up under "My Account" at BlueRidgeEnergy.com.
Managing winter bills Cold weather is coming! Higher bills can result from heating and increased use of lighting, appliances and electronics since the days are shorter and more time is spent indoors. To manage your winter electric bills, Blue Ridge Energy offers the following: Be energy efficient Simple steps help! Set thermostats to the lowest comfortable level (try 68 degrees for winter). Open curtains to let in the sun’s heat; close them at night. Only run full loads in dishwashers and use cold water when washing clothes. Limit shower times to reduce hot water usage. Turn off unnecessary lights.
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FlexPay You control your payment schedule and amounts with FlexPay! Pay as you use: by phone, kiosk or online. No late fees or deposits, but you must maintain a positive account balance to keep electricity flowing. Budget Billing Equalize your payments for 11 months. In the 12th month, your account is “evened up” with a final payment or credit applied to your account.
mobile app or online under “My Account” at BlueRidgeEnergy. com. For $10, you can avoid late or reconnection fees. •
If you need more time, call us to discuss a payment arrangement plan.
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For more help, call your local social services agency to see if you qualify for special assistance such as Operation Round Up® or state and federal crisis assistance programs.
Help paying your bill •
Get a 3-day extension with our self-help telephone service,
10/10/18 3:05 PM