n
matters MEMBERSHIP
te
g: y
ge al, m D be ll.
sit g.
A MONTHLY NEWSLETTER FROM BLUE RIDGE ENERGY
NOVEMBER 2017 Did you know...
Usage Tracker is available for free to members! This handy tool alerts you to high electricity usage, which can help you avoid a high bill! You select the daily usage level at which you want the alert sent to you. You even have the choice of text, email or phone call. Sign up under "My Account" at BlueRidgeEnergy.com.
Tips to lower your bill FlexPay
Cold weather is coming! Higher bills can result from heating and increased use of lighting, appliances and electronics since the days are shorter and more time is spent indoors. To lower your winter electric bills, Blue Ridge Energy offers the following tips:
You control your payment schedule and amounts with FlexPay! Pay in smaller amounts whenever you like, by phone, kiosk or online. Maintain a positive account balance to keep electricity flowing, or make a payment to recharge your account.
Be energy efficient
Budget Billing
Simple steps help! Set thermostats to the lowest comfortable level (try 68 degrees for winter). Open curtains to let in the sun’s heat and close them at night. Only run full loads in dishwashers and clothes washers (and use cold water when possible.) Limit shower times to reduce hot water usage. Turn off unnecessary lights.
Equalize your payments for 11 months. In the 12th month, your account is “evened up” with a final payment billed or credit applied.
service or online at My Account > BlueRidgeEnergy.com. For $10, you can avoid late or reconnection fees accumulating on unpaid bills. •
If you need more time, call us to discuss an individualized payment arrangement plan.
•
For more extensive help, call your local social services agency to see if you qualify for special assistance such as Operation Round Up® or state and federal crisis assistance programs.
Help paying your bill •
Get a three-day extension by using our self-help telephone
rs Blue Ridge-1117.indd 21
10/10/17 2:45 PM