Lincolnshire Care Services Directory 2012/13

Lincolnshire Care Services Directory 2012/13

Comprehensive information and advice on choosing and paying for your care and support Care and support • Housing options • Care homes • Care advice line 3XEOLFDWLRQV

Advice for older people

in partnership with

www.MyChoiceMyCare.org.uk

We believe that our care is at all times resident led and that our homes are truly for living in

■ High quality long term care ■ Specialist nursing and dementia care ■ Short term and Intermediate care ■ Flexible day care (7 days/week) ■ Independence and dignity ■ Homely environment ■ Stimulating lifestyle ■ Home cooked meals The Orders of St John Care Trust, Wellingore Hall, Wellingore, Lincoln LN5 0HX

Telephone: 01522 813111 • Fax: 01522 811076 Email: lincs@osjct.co.uk Prospective Residents Enquiry line • 0800 988 8133

www.osjct.co.uk

Support Centre

Contents

3XEOLFDWLRQV

Welcome from Lincolnshire County Council

4

Disabilities and sensory loss

38

Regions covered by this Directory

6

Keeping people safe

40

Introduction

8

Getting in touch or getting involved

42

You re in charge

10

Information, legal and ďŹ nancial issues

44

What care is available?

12

Useful contacts

50

Living at home

14

Lists of providers

Being a carer

25

Getting out and about Care homes and housing options

Care and support providers

21

Day care, day centres and day opportunities

26

26

Care homes / care homes with nursing

54

30

Index

78

As with the listings on www.mychoicemycare.org.uk, all the listings in this publication are supplied by the Care Quality Commission (CQC) and neither Lincolnshire County Council nor Care Choices can be held liable for any errors or omissions. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by Lincolnshire County Council.

Alternative formats

This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

3

Welcome from Lincolnshire County Council Welcome to the 2012/2013 edition of the Lincolnshire Care Services Directory. I hope you will find it a useful document telling you about the support choices available across the county, either for yourself, a member of your family or a friend.

We know making decisions about the help, support and care can be daunting for you, particularly if you have had no involvement with social care before. This Directory runs alongside the new website www.mychoicemycare.org.uk for the first time; both providing clear, easy to understand information so that you can be confident you are making the right choices and decisions.

The County Council is responsible for the development of a wide range of support. We are passionate about making a real difference to the well-being of everyone who needs this support.

In our experience, most people want to remain independent for as long as they can. Wherever possible, we will give you the ability to choose to stay in your own home and maintain your independence if that is what you wish to do. We will work closely with you and your family/carer, as we recognise the value of their understanding on what support will make a difference to you.

One of the main areas we are focusing on for the future of Adult Social Care is Personalisation ; which is where the person is put at the very heart of the process, ensuring that your voice is heard and you have choice and control of how your needs are met.

You will find out more regarding your entitlement to a personal budget and how this money can help you make the right choices for your care. More is explained on this later in this Directory.

I am sure you are aware of the different financial pressures which face local authorities, and it remains our highest priority to make sure that the most vulnerable members of our communities continue to receive high-quality and appropriate care for their individual needs. Whether you can pay for your own care or not, you can contact Lincolnshire County Council for advice, or look for information in this Directory, or on www. mychoicemycare.org.uk.

4

I hope you find this Directory a useful tool in helping you, your family and carers to make informed decisions on the choices available to you in Lincolnshire.

Councillor Graham Marsh Executive Councillor Adult Social Care and Supporting People

Lincoln Cathedral

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Regions covered by this Directory This Directory is divided into the geographical regions indicated on this map. Care providers by region start on the following pages ‒ Boston

page 54

Lincoln

page 63

Skegness

page 71

Gainsborough

page 56

Louth

page 66

Sleaford

page 73

Grantham

page 60

Market Rasen

page 69

Spalding

page 74

Horncastle

page 62

North Hykeham

page 70

Stamford

page 76

Care and support providers

page 21

Day care, day centres

page 26

and day opportunities

Caistor 1

03

A1

Gainsborough

Market Rasen

A15

A631

Louth

6

A157

A1

53

A4

)

A1

A158

A57

6 A52

Lincoln

A158

Horncastle Skegness

A1 6

North Hykeham

2 A5

3

A15

A1

7

Sleaford

Boston 6

A52

Grantham

A1

A15

0 -

Coningsby

A17

A52

A1

Market Deeping

%

A1

6

7

A1

A15

Spalding

Stamford

6

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Visit our website

MyChoiceMyCare .org.uk

Ways we can help...

How to get in touch Choices for you Choices for someone else General information

You don’t have to be online at home to benefit – you can also access our website free of charge from your local library. If you would like more advice or a copy of our care services directory, contact the: Adult Social Care Team on 01522 782155 from 8am to 6pm, Monday to Friday (except on public holidays) In an emergency (out of these hours) phone the Emergency Duty Team on 01522 782333

Introduction How to use this Care Services Directory The articles in this Care Services Directory have been compiled with contributions from Adult Social Services of Lincolnshire. When the words we and us are used in the Directory it means Adult Social Services.

Many people will use this Care Services Directory looking for advice and information about adult social care. The Directory aims to give an overview of all aspects of adult social care to everyone who is looking for support.

Thinking about the care or support either you or someone else in your life will need can be daunting and making any change in your life will require making decisions. We try and provide the basic information and guidance you will need about adult social care in this Directory, and give you the details of other organisations that can help. In the first instance you can always in the first instance go online to Lincolnshire County Council s new website www.mychoicemycare.org.uk or call us on 01522 782155.

There is a lot of information in this Directory, and, depending on your circumstances, some parts will be of interest to you and others won t. We have tried to think about who will use this Directory and have set out below the parts that we think will be of most interest to you following the same major themes on our new website www.mychoicemycare.org.uk.

Throughout this Directory, you will find the information you need listed under helpful sections detailed in the contents page. Below, we have set out the parts that we think will be of most interest to you.

If you want to remain independent in your own home but need a little help in order to do so, you might be interested in the sections on: • Living at Home , starting on page 14; • Information, legal and financial issues for information on paying for non-residential care and support starting on page 44; • Care and support providers starting on page 21.

If you care for a relative or friend and need some extra guidance and support, you might be interested in the sections on: • Direct Payments and other self-directed support information which starts on page 11; • Help after leaving hospital in the What care is available? section on page 12; • Assessment information on page 13; • Being a carer , starting on page 25, even if you may not identify yourself as one, there is plenty of information on the support available if you care for someone in your life.

If you are looking for a residential home or a care home with nursing for yourself or someone you care for, you might be interested in the sections on: • Care homes and housing options on page 30; • Information, financial and legal advice on page 44 if you are wondering about how to fund your care or about the inspection process for care homes; • Care homes and care homes with nursing listings starting on page 54.

www.MyChoiceMyCare.org.uk www.MyChoiceMyCare.org.uk is Lincolnshire County Council s new website which enables you, your friends, carers and family, however distant, to research the options available to you in the place where you live in Lincolnshire.

There is a wide range of information on MyChoiceMyCare which will help you or the person you care for find the support and services you require to help you lead a better quality of life. If you need help and don t know where to start; you can complete a short assessment and someone will

8

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Introduction continued www.MyChoiceMyCare.org.uk continued contact you. If you are a carer looking for support, or you have received a personal budget and want some help with the next steps; there are providers that can help. You can consider a range of options that may be able to help and you can find out about providers of different services and contact them directly.

There is a section where you can find out about financial costs involved in paying for your care needs, and how much we will fund towards this.

Using the new financial calculator you will easily

and quickly be able to find the information you need to help you make your own decisions about where to go next.

The site is designed to be simple and easy to use, reflecting the information in this Directory. Hopefully you will find support, equipment and services that you didn t realise were available to support you and enrich your quality of life.

We hope MyChoiceMyCare will be a valuable tool for you in your journey in making the best choices for your care needs.

Further assistance in your search for care Finding appropriate care or support for yourself or someone else you care for can seem difficult or daunting. This publication has been designed to help you identify relevant care providers in your preferred area of the county and to give you a starting point.

Care Choices s free advice line runs in association with the charity FirstStop Advice and provides a comprehensive advice and information service encompassing care, accommodation, funding and rights. A personalised report can be generated for

Looking

customers providing details of all care homes or housing with care schemes that meet their criteria with supplementary information about choosing or funding. One call to the Freephone number 0800 38 92 077 will enable the service to build a profile of exactly what type of care you re looking for while taking into account your personal needs and interests.

This service is completely free so let FirstStop Advice take some of the strain and help you to find the appropriate care and support for you.

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rmation ENT advice and info D EN EP D IN an es ised report advice line provid d rights. A personal an g in This Directory’s free nd fu n, io at g with ing care, accommod re homes or housin ca l al of service encompass ils ta de g in choosing r customers provid information about ry ta en can be generated fo m le pp su ith meet their criteria w care schemes that and funding care. rvice to 7 will enable the se 07 92 38 00 08 r be hone num king One call to the freep looking for, while ta re u’ yo re ca of pe ty actly what build a profile of ex terests. rsonal needs and in pe ur yo t un co ac into

Call 0800 38 92 077

Advice for older people

http://mychoicemycare.org.uk/1454.aspx Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

9

You re in charge There are a number of services available to support you if you are experiencing poor health. They can prevent you from going to hospital, or offer extra care and support after you have been discharged.

Whatever your level of involvement with us we want you to be assured that your needs and wishes will be paramount throughout the process.

Personalised care and support Lincolnshire County Council and other local authorities have made changes to the provision of care and support to older people and people with learning and/or physical disabilities. This is a national requirement that sets out the way people and those who care for them should be supported.

In the traditional system of social care, professionals made many of the decisions about the support people could have and who would

provide it. As a result, people often had limited choice about the services they might receive.

A system called Self - Directed Support seeks to replace this old approach of prescribed care, by putting people in control of the support they need to live the life they choose. It recognises that some people can manage their support on their own whilst others need help ‒ from family or friends or people who are paid to help.

Self-Directed Support How does it work?

If you or someone you know or care for are eligible for social care, Self-Directed Support allows you to have more choice and control over your life as you are able to make decisions about the support you need. It asks how you want to live your life and what support will best enable you to do this. Support can be given if you are a carer to help you continue your caring role and maintain a life outside of caring.

If you or the person you care for are eligible got social care support, Self-Directed Support gives you a Personal Budget based on an assessment of your eligible social care needs. You may need support or help to manage everyday tasks such as washing and dressing, help with eating and drinking or getting out into the community. You can be as creative as you want, as long as the money is spent to meet your needs.

Eligibility for care services We use guidance from the government to decide which people are eligible to receive help funded by us. Everyone who comes to us to request help will have an assessment to see if they meet the eligibility criteria ‒ previously known as Fair Access to Care Services. Sometimes these assessments will be over the phone where people have less significant difficulties and sometimes they are carried out face to face.

We provide services to people with substantial

and critical levels of need. People who do not meet the eligibility criteria will receive information and advice about how their needs can be met through services available to all in the community such as those available through voluntary agencies or private organisations.

To check our current eligibility level go to www. lincolnshire.gov.uk/supportingindependence or contact the Customer Service Centre on 01522 782155.

Personal budgets We have now introduced personal budgets across the whole of Lincolnshire for all eligible users of social care services following assessment. They bring flexibility and transparency of funding to the provision of social care services.

A personal budget is an amount of money that

10

is allocated according to your needs, to be spent on services of your choice. At the time of going to press (November 2012) in Lincolnshire, you can choose to receive parts of your personal budget, or your entire personal budget, in various ways:

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You re in charge continued Personal budgets continued • a Direct Payment (DP) ‒ Lincolnshire County Council pays you an amount of money. The money can then be spent on solutions and services of your choice to meet your eligible social care needs, and you are in control of this money; • If someone is not able to consent to a Direct Payment, but where a Direct Payment is deemed to

be in their best interest it can be paid to a person who is suitable through a third party agreement.

• A Managed Budget - you know how much money is available to you and you still have choice and control to choose but Lincolnshire County Council will arrange and pay for your support on your behalf.

Direct Payments Direct Payments are financial payments made to people who have been assessed as eligible to receive support from Lincolnshire County Council.

We can make a Direct Payment to most people who need our support, including: • people who have been assessed as needing community care services (including those with Mental Health needs) aged 16 and over, incorporating short as well as longer term needs; • carers over 16 for carer s services; and • parents of disabled children, for children s services.

Instead of us arranging or providing services directly, you could use these payments, either by yourself or with assistance, to purchase support that you consider most appropriate to meet your assessed social care needs. Also, if you are looking after someone else as a carer, you could also receive Direct Payments to help you in your caring role or to have some time for yourself.

Why would I want Direct Payments?

Direct Payments allow more control over the decisions that affect your life. They provide more flexibility and choice, as you can buy appropriate support tailored to your individual needs. Another option is for us to source a portion of the care/ support needs through services commissioned directly by Lincolnshire County Council and also provide a Direct Payment to arrange those remaining services that you wish to have more control over.

What can Direct Payments be used for?

If you receive a Direct Payment, the money is used to arrange support to meet eligible needs. You

may choose to employ someone directly, to buy services from an independent or voluntary sector provider or purchase equipment to help live more independently. With Direct Payments, people or agencies employed are accountable to you and not to Lincolnshire County Council. Therefore, Direct Payments enable more control, choice and flexibility over how you plan your support to fit with your life.

It is important that your plans meet your assessed needs. Therefore, provided the money is used lawfully, and eligible needs are met, the flexibility that these payments allow means it is impracticable to outline what the money can be spent on.

However, there are certain items on which these payments cannot be spent, for instance: • on services that should be provided by Health; and • on routine living expenditures: utility and household bills for instance.

Most Direct Payments are made to meet regular ongoing support needs, however they can also be made as a single payment, for example, to purchase equipment or a short respite break.

What do I do next?

If you are interested in Direct Payments and are currently receiving social care support from Lincolnshire County Council, please contact your local social care team for more information.

If you don t already have services provided by us there is a lot of support available to advise and assist you with Direct Payments. Lincolnshire County Council s Direct Payments team can give you more information or answer any queries you might have.

You can call them on 0845 034 9569 or email them at directpayments@lincolnshire.gov.uk

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

11

What care is available?

This section is about the guidance, support and care that we can provide. It describes all parts of the social care process, from someone who might be leaving hospital, worried about how they are going to cope at home, to advice about specialist care for someone who might have very complex needs

but wants to stay at home. Some of these sections may not be relevant to you, others may be of more interest. Feel free to go straight to the section that interests you, or browse through the whole section to give yourself a full avour of the support available.

Help after leaving hospital Health & Adult Services and the NHS in Lincolnshire work closely together to ensure that if you are a hospital patient, you are discharged safely and are able to return to home life as quickly as possible.

Our staff are available to help with information and advice when you are ready to leave hospital.

No matter what hospital you are in, you can request an assessment of your needs to help you stay independent and confident when you return home. A social care worker will come and speak to you to arrange an assessment which can either be done whilst you are still in hospital, or once you return home.

The assessment involves asking you about your needs and what is required to help you live safely and independently at home. There will also be an

explanation of any charges that may be made.

A relative, carer or a member of the hospital staff may also approach the hospital social care team and ask them to carry out an assessment, but this will not go ahead unless you agree.

If you already have a social care service in place we will make an assessment of any other needs you may have after your stay in hospital.

If you are a carer, you may also need help and support and should also be offered an assessment.

We can also introduce you to local voluntary organisations who can help, with a variety of services such as laundry and domestic cleaning.

For further advice and information, go online to www.mychoicemycare.org.uk or call our customer services team on 01522 782155.

Reablement What is reablement and how can it help you?

Reablement is about giving you the opportunity and confidence to re learn and regain some of the skills you may have lost because of poor health, disability, following a spell in hospital or problems at home.

After events like this you can lose your confidence or worry about your ability to cope at home again.

Reablement is a very personalised approach ‒ the kind of support given is tailored to your individual needs. It focuses as much on your emotional and social needs as on your medical needs.

Reablement provides support for a short time to help you become as independent as possible. You may need support with aspects of day to day living such as: • Personal care • Preparing meals • Shopping • Teaching and practicing exercises

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• Ensuring a safe home environment • Finding practical solutions to support your independence. • Promoting community activity and social integration • Supporting you in your own home • Keeping and improving your independence and safety in areas of daily life • Improve your quality of life • Reduce the need for ongoing care and support How does the reablement service work?

Following a referral to the service, a member of the reablement team will visit you to discuss your needs. A member of the team will be your Key Worker who will be your contact throughout your reablement journey.

Together we will agree what goals we are working to achieve. Your goals are written down in a reablement care plan. Reablement support will take place in your own home.

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What care is available? continued Reablement continued Your key worker will arrange for your care to be delivered by the reablement support workers.

They will review your progress towards your goals, oversee your care and agree the right time for discharge from the service.

You may contact us to request an assessment of your needs by calling 01522 782155 or by email to customerservices@lincolnshire.gov.uk.

What happens when your reablement ends?

At the end of reablement your key worker will assess your ongoing needs. If you still need continued support we will discuss this with you and if appropriate, refer you for an Adult Social Care Assessment.

Assessment If you have been through a period of reablement, and require ongoing support, we will work with you to assess your needs, Even if you haven t been through the reablement process we can provide you with an assessment.

An assessment is simply a discussion with you that will help us understand what help and support you might need coping with life on a day to day basis and living independently in your own home.

Where does it take place?

It usually involves a chat over the phone, or in your own home and we re very happy if you have a friend, relative or carer with you. If you are in hospital, we ll come and talk to you before you are discharged to see about any help you might need in the home whilst you are recovering. The assessment is a two way conversation. We ll ask you to tell us something about yourself and you can tell us how you think we can help and support you. We might also ask the opinion of other professionals who know and work with you, like your doctor, but we will only do this with your permission. We will also take account of the needs of your family or carer and assess them separately if they ask us to.

Remember we are only coming to see you to understand how you are coping day to day and how we might help to improve your quality of life.

How quickly will this happen?

If your situation is very urgent and you are in a crisis or at serious risk of harm, we will aim to see

you within 24 hours. If your carer is finding it very difficult to cope, we will try to see you within seven days. In any other circumstances it will be within 28 days of you asking for the assessment.

What about confidentiality?

We respect your privacy at all times. Any information you give us will be treated as confidential and will only be shared with anybody else involved in your care with your permission other than in exceptional circumstances where the law says we must show it to someone else.

Will I be able to get help?

After the assessment we will identify and agree your needs with you and discuss the help and support available to meet them, according to the seriousness of your situation. There may be a charge for services; the amount will depend on your capital and income. We will always give you full information before a service is provided.

If you are eligible for help from Adult Social Care we will aim to arrange this within seven days of the assessment being carried out. If you are not eligible for help, we will still give you information and advice on other services that are available to help you to continue to live independently and to maintain your quality of life.

If you are not happy with the outcome of the assessment you can ask us to look at your situation again with you and if you are still not happy you can get in touch with us to make a comment, suggestion or complaint.

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

13

Living at home There are many different forms of support that can enable you to remain in your home for as long as possible ranging from equipment to people who can come in to support you in your own home.

Starting with First Contact below, there are many

ways in which you can help yourself if you are living at home. Be it accessing the support you need directly yourself on www.mychoicemycare.org.uk or through the First Contact checklist and contacts below.

First Contact If you are aged 60 and over you can now get in touch with a range of essential services through one point of contact to help you to stay safe and well in your own home. From January to April 2013, this service will be piloted so all working age adults can access this service.

The First Contact service, which is run in partnership by a range of organisations across Lincolnshire, works by encouraging people to complete a checklist in a First Contact leaflet.

The checklist addresses issues such as fire and community safety, personal care, housing, heating, falls prevention, money and benefit entitlements, transport, social isolation, home care and caring for others.

Organisations that provide help through First Contact include:

• Adult Social Care • Lincolnshire Fire and Rescue • District Council housing teams • Age UK • Lincolnshire Police • The Pension Service • Volunteer centres.

First Contact leaflets are widely available in the community from places such as libraries, local Community Access Points and GP surgeries.

Alternatively, to request a leaflet or to find out more about the First Contact service you can visit the website at www.firstcontact.org.uk or phone First Contact on 01522 782172.

The following questions are from the First Contact leaflet; why not use them to assess yourself before getting in touch?

Y N

Y N

1. Do you have a working smoke alarm on each floor of your home and know what to do in case of fire?

9. Would you like information on becoming a volunteer and being more involved in your local community?

2. Do you have any repairs that need doing to your home or any other housing needs not mentioned on the form?

10. Would you like advice on domestic help available such as cleaning, gardening, shopping and prescription collection?

3. Do you ever find it difficult getting around the house, getting in and out of bed, washing yourself or getting up and down stairs?

11. If someone looks after you in an unpaid capacity or you look after another person you are entitled to a Carers Assessment. Are you interested in receiving further information about the assessment process and the support available for unpaid carers in Lincolnshire?

4. Are you able to keep your home warm?

5. Are you worried about having a fall and/or have you fallen recently?

6. Would you like advice on crime reduction and personal/home safety?

7. Would you like advice on money and benefits that you may be entitled to?

8. Would you like to receive information about local transport in your area?

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12. Do you want to lead a healthier and more active lifestyle?

13. Would you like information about local luncheon clubs, social or activity groups?

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Living at home continued Telecare There are many different options available within the range of equipment that can help you with the everyday tasks around the home. You might not even be aware that there are so many different ways equipment can help you maintain your independence.

Telecare uses a range of simple sensors matched to your personal needs which can help you to continue to live as independently and safely as possible. These are usually linked through a small unit to your telephone. Telecare can help you and your family in a number of ways, all of which are designed to support your health and wellbeing.

One example is a bed sensor. This can be used in a range of situations, i.e. for people at risk of falling, or to alert a carer to assist. It detects a change in pressure, so if you have got up but are unable to get back to bed, perhaps after a fall, the sensor can raise an alert.

However, if you get up at night and usually sit in a chair for a while or have a drink, then the system can delay the alert. This avoids the risk of someone falling and being left on the floor all night, cold and in pain.

Following an assessment of your needs, telecare could be part of a support plan to assist with things you might find difficult. It can support you or the person you care for by alerting you to certain situations, such as where a vulnerable person leaves the property at an inappropriate time, for example, the early hours of the morning. Or it can react to situations such as epileptic seizures or fire, where you need help from family, carers or the emergency services. Some examples of how telecare can be used are given below: • A short term measure when you need some support, i.e. after ill health to help you become as independent as you can; • A longer term measure to make you feel safer in your own home. One lady said, I don t feel alone when I am alone. The telecare can let someone know if I have a problem ; • Telecare can remind you to take medication;

• Telecare can raise an alert that the cooker hob has been left on; • Telecare can detect gas leaks from the cooker/fire and raise an alert; • Telecare can provide early warning of a sink or bath overflowing; • Telecare can raise a call to a monitoring centre who can keep a phone line open to you in an emergency; • Telecare can give people space and time on their own, instead of being checked up on just in case something has happened . One lady said, I love my family but I just want to have some time to myself; • There is new equipment that specifically helps prompt and remind people with memory problems.

If a problem is detected then the system sends a signal via the lifeline to a call centre where an alarm can be raised 24 hours a day. The call centre uses trained operators, who can speak to you over a speaker on the lifeline, will have your details and know who to call in an emergency. This could be family, friends, carers or the emergency services.

Alternatively, you could choose to have calls made directly to your chosen emergency contact.

The telecare alert process: 1. You press the lifeline button or the sensor raises an alert.

2. The lifeline unit is activated and alerts the call centre via the telephone line.

3. The call centre answers your call and talks to you through the lifeline.

4. A response is arranged appropriate to your agreed needs.

There is a small weekly charge for using telecare, depending on your circumstances. However, if you meet the social care criteria we will loan you the equipment.

Customer services number: 01522 755182

Telehealth Your health professional can help you to manage many health conditions at home using a system called Flo short for Florence Nightingale. Flo helps you to help yourself. Ask your health practitioner for more details.

Telehealth easily fits in with your life and routine.

For example, taking your blood pressure and using Flo to remotely submit the results to your GP Tel: 01522 782155.

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

15

Living at home continued Other equipment available In addition to other services that enable you to stay at home, we have an Integrated Community Equipment Service (ICES) which provides short and long term loans of equipment, ranging from simple walking sticks, through to larger and more complex items such as pressure relieving mattresses and hoists. Equipment may also be designed to help you or to assist carers with the safer delivery of care. The service can also include installation, servicing and maintenance depending on the type of equipment specified.

Assessments of your equipment needs and the ordering of items are carried out by practitioners such as occupational therapists, social workers, nurses or other health/social care professionals.

Common items of equipment are held within a central warehouse. We have a targeted delivery timescale to deliver the equipment to the service user within seven working days after the order is placed.

Technicians are trained to unpack and remove any transit packaging to enable the item to be used.

Occasionally, complex equipment may require setting up and the health or social care professional will provide some training and demonstrate to the service user and carer how to use the equipment.

As the service is a loan service there are facilities in place to return no longer required items.

The telephone number to arrange collection of equipment is 0845 121 2031, you can either speak with a person or leave a message.

Every effort is made to refurbish equipment to allow it to be recycled for re-issue to someone else. This reduces our costs and helps preserve our environment. Whilst every effort is made to collect items within 10 full working days after the request is logged, priority is given to deliveries.

Lincolnshire s integrated community equipment service includes the following partners - Lincolnshire County Council, NHS Lincolnshire (Primary Care Trust), Lincolnshire Partnership NHS Foundation Trust and the United Lincolnshire Hospital Trust.

Adapting your home Lincolnshire Home Improvement Agency is an award-winning local charity which helps older people and people with disabilities to live independently and safely in their own homes. The service helps to ensure your home is accessible, secure and comfortable. You may find your mobility decreasing or be having trouble maintaining your property and the Agency may be able to help you

to improve security, ease of access and undertake repairs and improvements.

If you have a permanent disability and need an adaptation to your home to help you stay independent, you may qualify for a grant from your district council. Our occupational therapy service will be able to provide you with more information Tel: 01522 782155.

Occupational therapy Occupational therapists can help you lead a more productive, active, and independent life using a variety of methods, including the use of adaptive equipment. They can assess your home for hazards and point out things that contribute to falls.

Visiting you at home, an occupational therapist will be able to suggest adaptations that will improve your mobility. Perhaps handrails up stairs would be useful? Would a ramp up to your front door help if you are in a wheelchair?

Alternatively, we can help you find equipment and advice to stay independent at home. You can use our supported self assessment tool at www.mychoice-lincolnshire.com/smartassist/lincolnshire.

We also have smart care clinics which can offer you a friendly equipment assessment and advice

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service. For more information please contact the Customer Service Centre on 01522 782155.

Major alterations such as fitting a downstairs bathroom or widening doorways could be paid for with a Disabled Facilities Grant (DFG).

An occupational therapist will talk you through any new equipment you may be given, as well as help you apply for funding for major adaptations, if you need them. To start the ball rolling, contact us and explain your circumstances. An assessment of your needs will determine whether an occupational therapist will be the best person to help and what charges (if any) you can expect.

For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Living at home continued Getting help in your home You may need some more help to live at home independently. Care and support providers can offer a range of different services which may include: • Home care - help with personal care such as washing and dressing; • Ready-made meals - usually supplied frozen to reheat yourself; • Day services - available in care homes or community centres; • Respite care - residential care or care provided in your own home to give you or your carer a break; • Housing adaptations - we can provide information about equipment and adaptations to make it easier for you to continue to live in your own home; • Direct Payments - this scheme allows you to buy in the care you need for daily independent living; • Supported housing or Extra Care housing provided by your district or borough council and the independent sector.

Preparing meals Community Meals, often known as meals on wheels , can help ensure that people receive proper nutrition on a daily basis, whatever their circumstances.

If you are aged 18 and over, or an older person, who is unable to prepare and cook one hot meal day, having your meals delivered could help make life easier. You made need this service due to a permanent situation such as sight loss, a physical or learning disability, illness or a temporary situation such as recovering after a stay in hospital, to help you maintain your independence and quality of life.

A Country Kitchen is a meals on wheels service that provides hot, healthy and nutritious food to your door every day. They already provide meals for Age UK and can provide them for people who need them in the Spalding and South Holland area. The Lincolnshire Kitchen is a meals on wheels service that also provides locally sourced hot food and even a sandwich supper to your door in the North Kesteven area.

Useful contacts A Country Kitchen (Sleaford, Spalding, Holbeach, Boston, Long Sutton, Sutton Bridge, Kings Lynn and surrounding villages) Minerva House, University of Lincoln Holbeach Campus, Holbeach Technology Park, Park Road, Holbeach PE12 7PT

Tel: 01406 425242 6.30am - 11am or Mobile: 07979 500162 anytime The Lincolnshire Kitchen Sleaford Road, Nocton Heath, Lincoln LN4 2AN Tel: 01522 811299 or 07823 887236 www.thelincolnshirekitchen.co.uk If you or the person you care for find it difficult to get to the supermarket, Wiltshire Farm Foods offer a range of 250 frozen meals and desserts, developed by their team to give you a well balanced, nutritious daily diet. Their meals can be can be cooked in a few minutes form the freezer in your microwave or oven making it easier for you to enjoy meals.

Wiltshire Farm Foods Lincoln House, Gibson House, Caenby Corner Estate, Hemswell Cliff, Lincs DN21 9QT Phone: 01427 666130 www.wiltshirefarmfoods.com To decide what sort of help you need, we will carry out a Community Care Assessment. This will determine whether your needs are eligible for overlap. If so, the assessment will look at what resources you are entitled to.

The support plan is a document which belongs to you, you can create the support plan yourself or choose whomever you like to help you, this can include our staff. The support plan sets the outcomes that you want to achieve and identifies the means by which you will achieve the outcomes to meet your eligible needs.

You will need to know how much you will have to pay if anything. This is called your contribution .

To find out if you have to pay towards your support you will need to have a fairer charging assessment undertaken.

Reablement is about working with you to maximise your independence, this is usually a free service of up to six weeks duration and explained on page 12. If at the end of Reablement you still meet the eligibility criteria and require ongoing support you will need to complete a Resource Allocation System. You can do this yourself, with help from us or with help from any other people you choose, but the form will always be checked by us. The Resource Allocation System identifies how much resource will be available to >>

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

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Living at home continued Getting help in your home continued >> you to meet your assessed needs, how you use your money has to be described in a support plan.

If you are having problems preparing food and drinks, even with the help of equipment, you may need help from a care worker.

Once your practical needs have been assessed we can put together a care package that will give you practical help. This could include a care worker to call daily to help you with preparing meals and to ensure that you are eating properly.

Home care Home care is practical help with your personal care which can be provided in your own home, to enable you to remain independent for as long as possible and improve your quality of life. This is usually help with day to day personal tasks, which could include getting up, dressing, and washing, going to bed or help with eating. The service may

also be able to help you to contact other agencies who can assist you with other special needs which have been identified in your support plan. This may include laundry, shopping, household chores, preparing meals or collecting a pension.

If you are an older person who is in need of assistance with everyday tasks, or have a physical or sensory disability, learning disability or a mental illness, then Adult Social Care can arrange for help at home.

The amount and type of support you receive each week depends upon what you and the carer decide following an assessment of your needs. Regardless of whether you are paying for your own care or not, you have freedom of choice of who you choose.

For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Figures mentioned here may change over the life of this Directory.

Help in your home with maintenance and gardening If you can t afford the cost of repairs and improvements, the Agency will help you to look at other options. They may be able to help you source the funding for the work, which may include a grant from a charitable foundation or local authority, an insurance claim, a loan or a lifetime mortgage (often known as equity release ).

Gardening and Handyman Scheme (Lincoln area) ‒ If you are aged 50 and over and need help with gardening and maintenance of your property then contact Age UK Lincoln s Handy Help Service. They can give you information about local tradesmen who may be able to help you. They also provide a minor repair service, for example help with fitting door bells, locks and safety devices, replace light bulbs, smoke alarm batteries etc. There is an hourly charge for this service.

Handy Person Scheme ‒ Lincolnshire Home Improvement Agency offers a handy person scheme to tackle small jobs in the home for older people and those with a disability, across the county. This could be anything as small minor plumbing jobs or fitting a grab rail or banister to offer extra support for the mobility impaired.

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They may be able to offer assistance with costs depending on individual circumstances.

Housing Options Advice Scheme ‒ Sometimes homes can be adapted to improve access and security, but other times it simply isn t possible due to either the changing circumstances of the resident or the property itself. In this case, the Agency can advise on finding alternative accommodation with superior accessibility and security and will help you make a reasoned decision about whether moving home may be the best option to retain your independence.

Trusted Tradesman Scheme ‒ It s important to have trustworthy and reputable people working on your home. Lincolnshire Home Improvement Agency runs a trusted tradesman scheme where every member is vetted to ensure they operate in a legal, decent, honest and fair way. They share their information with the Police and Lincolnshire Trading Standards.

For more information about the Home Improvement Agency, home adaptations and improvements, or choosing a tradesman, call their friendly team on 01522 516300 or email info@lincshia.org.

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Living at home continued Home care checklist

© 2012 Care Choices Ltd

These questions may be useful when considering using the services of a home care (domiciliary) provider to help you build up a picture of how your care needs will be met in your own home.

People arranging and funding their own care either privately or through a Direct Payment or personal budget are able to choose their own worker or care agency.

• How many carers would the agency assign to care for you and would you see the same one every day? If not, how does the staff rota operate and what happens if your carer goes on holiday or is sick, will you be notified in advance that a different carer will be attending?

Agencies

• How hard or easy would it be to make a complaint and how are things then put right?

• What experience does the agency have in your particular field of need? Can they supply references for you to check?

• Home care agencies providing personal care, must be registered and inspected by the Care Quality Commission. Ask to see a copy of their registration certificate.

• How can you contact the agency in an emergency or outside office hours?

• If this is a private contract ask for a copy of the agency s contract terms and read these carefully with someone you trust. Get as much help as you can going over it and ask any questions you may have before signing anything. The Citizens Advice Bureau or Age UK (previously called Age Concern) could help with this.

• How long has the agency been operating?

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Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

19

QUALITY CARE AT HOME “We lead, others follow...”

Being able to live at home can be one of the most important comforts in a person’s life, choosing a care provider to accomplish this aim can be one of the most difficult.

Our three companies are all well established offering a high standard of care and reliability, each service working independently under its own Registered Manager and fully trained caring workforce.

• Personal Care, Homecare, Shopping, Laundry, Night Care, Sitting Services.

• Services provided to Private, Direct Payment, Personal Budget clients.

CARE SEEKING SERVICE Let us do the work in finding you a carer or support helper. Take the opportunity of using our unique service in finding care/help in the following areas: BOSTON • SKEGNESS • LOUTH • GRANTHAM • HORNCASTLE • SPILSBY • SLEAFORD

01205 311504

Care Connect Homecare Services (Boston) Providing care in and around Boston, Kirton, Skegness, Spilsby and Wainfleet Registered Manager: Rachael Rook - 01205 311504

County Care Homecare Services Ltd (Louth) Providing care in and around Louth & Horncastle Registered Manager: Trish McGrath - 01507 617744

Caythorpe Homecare Services (Grantham) Providing care in and around Grantham Registered Manager: Fay Preston - 01476 514492

Registered with the Commission For Quality Care

Care and support providers ABBEYGATE COMMUNITY CARE Crowland Tel: 01733 211429

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ACTION HOMECARE Spalding Tel: 01406 365793

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AGE UK LINCOLN Lincoln Tel: 01522 696000

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ALLIED HEALTHCARE GROUP Lincoln Tel: 01522 753290 OP D PD LDA MH SI YA AD ALLWAYS CARE COMMUNITY SUPPORT AGENCY ● OP D PD LDA MH SI Skegness Tel: 01754 612720 AMBASSADOR HOMECARE LIMITED Swinderby Tel: 01522 528455 AMBITIONS PERSONNEL - CARE Sleaford Tel: 01529 410510

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AN DARACH CARE Swinderby Tel: 01522 869008

CARE CONNECT HOMECARE SERVICES ● OP D PD LDA MH SI YA Boston Tel: 01205 311504 Advert page 20 CARE FIRST Horncastle Tel: 01507 524379 OP D PD LDA MH SI YA AD CAREWATCH (LINCOLN) Lincoln Tel: 01522 544580 OP D PD LDA MH SI YA AD CAYTHORPE HOMECARE SERVICES Grantham Tel: 01476 514492

CHARISMA SERVICES Grantham Tel: 07791 238742

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CLARRIOTS HOME CARE LTD - LEGBOURNE OP D PD SI Louth Tel: 01507 605849 COMMUNITY OPTIONS North Hykeham Tel: 0845 004 2323

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COMMUNITY SUPPORT SERVICES Mablethorpe Tel: 01507 478482

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AYO-LAYO CARE SERVICES Lincoln Tel: 0800 002 9897 OP D PD LDA MH SI YA AD

CORNWARD LIMITED Lincoln Tel: 01522 788215 OP D PD LDA MH SI YA AD COUNTRY COURT HOMECARE SERVICES Market Deeping Tel: 01778 348663 OP D PD LDA MH

BEECHES, THE Louth Tel: 01507 603862

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BLUEBIRD CARE (PETERBOROUGH & RUTLAND) OP D PD LDA SI Stamford Tel: 01780 480875

BOULTHAM PARK Lincoln Tel: 01507 478482

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AUTISM CARE COMMUNITY SERVICES Lincoln Tel: 01526 322444

BLUEBIRD CARE LINCOLN Lincoln Tel: 01522 538656

CARE 4 U SERVICES LTD Lincoln Tel: 01522 704504

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At ambitions personnel we take care seriously.

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We work with you to maintain your independence and well-being in your own home.

Tailored services to meet your needs which include: • Personal Care • Night Care

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BOURNE (MENCAP HOUSING AND SUPPORT) Bourne Tel: 01778 423726

• Shopping • Cooking of meals

• Light Cleaning • Companionship/sitting service

Available to self-funded, social services and direct payments users.

Also providing: Care staff at all levels to residential and care homes.

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Call our Care Centre on :

01529 410510

Branches throughout Lincolnshire

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For all your Homecare needs Care from 1/2 an hour to 24 hours according to your individual requirements

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• Personal care • Assist with getting up and going to bed • Light Housework

• Shopping and errands • Preparation and cooking of meals • Short term / Long term

A full assessment totally individualised and tailored to your specific needs.We offer a professional high quality care service in the privacy of your own home, by fully trained and vetted care workers, giving you piece of mind. Our aim is to provide a caring, confidential and professional service treating each client as an individual, offering an holistic approach to your care.

“It’s all about caring�

For more details please contact your local office Bourne - 01778

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Gildercare Limited Gilder Care was founded in 2010 to enable the people that we support to live in their own homes and to be as independent as they possibly can, by supporting them with personal care and practical assistance in a safe environment that is free from discrimination and with awareness of cultural, religious and ethnic requirements and lifestyle preferences.

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Individuality is everything

At Gilder Care, we believe that individuality is everything.

This is why, when you contact us, we will listen to your needs and tailor a package of care accordingly. Your peace of mind is our priority.

> PERSONAL CARE > NUTRITIONAL CARE > PRACTICAL CARE > SOCIAL CARE > FINANCIAL CARE

Gildercare Limited 8-9 Withambrook Park, Londonthorpe Road, Grantham, Lincs. NG31 9ST E mail: info@gildercare.co.uk or telephone: 01476 978077 www.gildercare.co.uk

Navigation

Support & Care Services

We offer...

Day Centre - 50 Weeks per year 9am - 4pm Community Support - 24/7 365 Days Per Year At Navigation we specialise in Learning/Physical Disablities, Autism & Mental Health needs. We are a family run business having years of both personal & professional experience in this field.

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Please pop by to see us anytime or call for a chat about your needs.

Free Taster Days Available Your Life - Your Choice - Your Service - Your Way www.navigationscs.co.uk - 01522 539626 Unit 11/12 Venture House Allenby Business Park, Crofton Rd, Lincoln, LN3 4NL

PROFESSIONAL HOMECARE SERVICES CQC REGISTERED Action Homecare has been providing quality home care services for over 3 years and as registered managers, we pride ourselves on over 25 years in the caring profession.

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22

We promote independence and encourage freedom of choice. You are encouraged to choose when and how we may assist you to continue living the life you choose in the comfort and security of your own home.

All our carers are trained to a very high standard. In 2011 we were the only local company to be awarded a transformation grant, which provided specialist training to all our staff to ensure the highest standard of care is given.

If you would like us to come and meet you and listen to your ideas, concerns and expectations please contact 01406 365793 www.actionhomecare.co.uk

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Care and support providers continued COUNTY CARE HOMECARE SERVICES LTD ● OP D PD SI YA Louth Tel: 01507 617744 Advert page 20 CRAEGMOOR SUPPORTING YOU IN LINCOLNSHIRE OP PD LDA MH YA Lincoln Tel: 01472 852282 DIMENSIONS LINCOLN DOMICILIARY CARE OFFICE LDA Lincoln Tel: 0845 160 1860 DIRECT PERSONNEL AGENCY LTD OP D PD LDA MH SI YA Spalding Tel: 01775 630411 Advert page 31 FOXBY HILL CARE HOME Gainsborough Tel: 01427 611231

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GILDERCARE LTD Grantham Tel: 01476 978077

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GRANTHAM LEARNING DISABILITY SERVICE Grantham Tel: 01476 584500 HALES GROUP LTD Bourne Tel: 01778 393723 Lincoln Tel: 01522 500070

HELPING HAND Grantham Tel: 01476 577781 HERITAGE CARE Bourne Tel: 01778 424241

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HOUSING AND SUPPORT SOLUTIONS ‒ LINCOLN LDA Lincoln Tel: 01522 683857 HOWARDS COURT Boston Tel: 01205 369816

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LIBERTAS Theddlethorpe Tel: 01507 338584

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LINCOLN (MEGACARE LIMITED) HOMECARE DCA Lincoln Tel: 01522 782155 OP D PD LDA MH SI YA AD LINCOLN (MEGACARE LIMITED) NURSING AGENCY Lincoln Tel: 01522 782155 OP D PD LDA MH SI YA AD LINCOLNSHIRE COUNTY COUNCIL CUSTOMER SERVICE CENTRE Lincoln Tel: 01522 782155 LINCOLNSHIRE COUNTY COUNCIL HOME SUPPORT OP WEST OP D PD MH SI YA Lincoln Tel: 01522 782155 LINCOLNSHIRE COUNTY COUNCIL SLEAFORD SOUTH WEST OP Sleaford Tel: 01522 782155

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LINCOLNSHIRE COUNTY COUNCIL SPALDING SOUTH LD Spalding Tel: 01522 782155

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HOME FROM HOME CARE LTD North Hykeham Tel: 0845 004 2323

LINCOLNSHIRE DOMICILIARY CARE BRANCH OP PD LDA MH SI YA Bourne Tel: 01522 782155 LDA

HOME INSTEAD SENIOR CARE OP D PD MH SI Bourne Tel: 01778 243100 Long Sutton Tel: 01406 364020 OP D PD LDA MH SI YA HOMECARE HELPLINE Sleaford Tel: 01529 497001

HOUSING 21 Louth Tel: 0303 123 1252

LINCOLNSHIRE SOCIAL SERVICES (HORNCASTLE) OP D PD MH SI YA Horncastle Tel: 01522 782155 LINCOLNSHIRE SOCIAL SERVICES LD (BOSTON) LDA Boston Tel: 01522 782155

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Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

23

Care and support providers continued LINCOLNSHIRE SOCIAL SERVICES LD (GAINSBOROUGH) Gainsborough Tel: 01522 782155

ROYAL MENCAP SOCIETY Spalding Tel: 01205 359011 LDA

LINCOLNSHIRE SOCIAL SERVICES LD (LINCOLN WEST) Lincoln Tel: 01522 782155

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LINCOLNSHIRE SOCIAL SERVICES LD (LOUTH) Louth Tel: 01522 782155

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LINKAGE COMMUNITY TRUST, COMMUNITY SUPPORT SERVICES Mablethorpe Tel: 01507 478482

LITTLE BROCKLESBY HOME CARE Grimsby Tel: 01469 569959 MAKING SPACE LINCOLNSHIRE DOMICILIARY CARE SERVICE Saxilby Tel: 01204 848871 MEARS CARE Lincoln Tel: 01522 569779 MINSTER COURT LIMITED Lincoln Tel: 01522 521212

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SELECT CARE Collyweston Tel: 01780 444443

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SENSE EAST - THE HAMMOND CENTRE Nettleham Tel: 01522 595777

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SERVICE AND CARE UK LTD Boston Tel: 01205 311631

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SUE RYDER Lincoln Tel: 01522 525578

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SUNNY VIEW HOME CARE Skegness Tel: 01754 762795

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OAK HOUSE BUSINESS CENTRE Lincoln Tel: 01472 267222 OP D PD LDA MH SI YA AD ONE TO ONE HOMECARE (UK) LIMITED Gainsborough Tel: 01427 668885 OP D PD LDA SI YA PRESTIGE NURSING (SLEAFORD) Sleaford Tel: 01529 414818 OP D PD LDA MH SI YA AD

QU APPELLE CARE HOME Bourne Tel: 01778 422932

SAGA HOMECARE Gainsborough OP D PD LDA MH SI YA AD Tel: 01427 679664 Grantham Tel: 01707 254503 OP D PD LDA MH SI Spalding Tel: 01775 723210 OP D PD LDA MH SI YA AD SCOPE INCLUSION LINCOLNSHIRE Louth Tel: 01507 617779

NAVIGATION SUPPORT & CARE SERVICES LTD OP D PD LDA MH SI YA Lincoln Tel: 01522 539626 Advert page 22

PURELY CARE Norwich Tel: 01603 407707

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SUTTON LODGE HOME SUPPORT Sutton On Sea Tel: 01507 441800

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Boston Tel: 01205 280101 OP D PD LDA MH SI YA Advert page 22 WITHAM VALLEY CARE GROUP DCA Norton Disney Tel: 01522 789776

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+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Being a carer Looking after yourself as a carer is really important not only for the person you look after, but for your health and well-being too. You may not even identify yourself as a carer but the information

below should help you access vital information on how to obtain an assessment or plan ahead to when you might require further support.

Carers The Lincolnshire Carers Partnership and the Lincolnshire Young Carers Partnership are here to support unpaid carers across Lincolnshire, in their caring role.

Our aim is to reach out to hidden and hard to reach carers, estimated at 75,000 in Lincolnshire alone.

If you are an unpaid carer living in Lincolnshire, there are six important things you should know about in order to be linked in to the support available.

A Carer s Assessment ‒ It can be difficult to recognise yourself as a carer, you might think you re just being a good friend, neighbour or spouse and are, just doing your job . In reality, being a carer can be a difficult and lonely job and a good place to start is with a carer s assessment. This is an opportunity for you to share your experience as a carer with a dedicated support worker who can guide you towards the help and support you are entitled to as an unpaid carer. It explores the impact your caring role has on your life, and helps to identify the right support to meet your needs.

Carer s Emergency Plan ‒ What would happen to your loved one if you were unable to care in the event of an emergency? Your Carer s Emergency Plan is created by you, and provides detailed instructions for others to follow in an emergency situation, giving you peace of mind. Even better, it s free to set up!

Carer s Information Pack ‒ This pack, designed by carers, is an excellent information source for all carers, including an A ‒ Z booklet of help and advice on many subjects relevant to carers, a caring journal to record your interactions with professionals, and much more. An information insert for carers of people with memory problems

and dementia is being developed with help from people who have lived experience. This will be available in 2013 and offered at the same time as the Carer s Information Pack, where needed.

Carer s Newsletter ‒ This bi-monthly newsletter, created and edited by carers, is full of carers experiences, stories, news and events, advice and fun content, and aims to inform and entertain carers across Lincolnshire. It is a great way to keep in touch with carers issues and be linked into the Carers Partnership.

Carers Support Groups and Carers Partnerships ‒ Together with the Lincolnshire Carers Partnerships, many support groups, carer organisations and charities are working to support carers in Lincolnshire ‒ which one could help you? Anyone can join the Lincolnshire Carers Partnerships, and you can be involved as little or as much as you wish.

District Council Carer Champions ‒ All seven District Councils across Lincolnshire have a Carers Champion. They know how important carers are, and are working hard in their district to help raise awareness. Do you know the name of your District Council Carer Champion?

If you would like to find out more about the Lincolnshire Carers Partnerships, or about anything shown above, please contact: Tel: 01522 554214 Fax: 01522 546360 Email: info@lincscarerspartnership.net Lincolnshire Carers and Young Carers Partnership Commerce House, Outer Circle Road Lincoln, LN2 4HY Tel. 01522 554214 / 846931

Time out, or a short break for you Providing a break from the pressures of caring is a vital part of supporting quality of life for both carer and the person being cared for. There are a number of organisations in Lincolnshire that can provide support to help you take some time off your caring

role. They offer advice, information and practical support to carers, and can act as a gateway to other services that can help carers to get the help and support they need. You could find out more following a carers assessment.

http://www.mychoicemycare.org.uk/i-need-help-with/being-a-carer.aspx Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

25

Getting out and about We know that life is not easy when you are stuck at home all day, particularly if you need a little extra support.

Getting out, taking part in leisure activities and socialising with friends can make all the difference.

Day opportunities and day care Day opportunities By day opportunities we mean the things or activities people may want to do during the day.

This covers all opportunities for people whether it be in the day, evening or at the weekend. We used to call this day services and/or day care.

We want you to have more choice and control about what you do during the day. Personalisation will enable you to make such choices and control the services you choose to receive.

Whilst the list below focuses on traditional buildings-based day centres, you may prefer support to do things in your community. You are able to use your personal budget to buy support directly from a care and support provider and helps you to do the things you most enjoy. We may be able to help you to develop such opportunities and tell you what alternatives may be available in your area.

Day care is a popular service offered to people who need some help with personal or practical care and are unable to get out and about by themselves.

Day care is usually available in a resource centre, community building or a residential home and offers more support than an ordinary day centre can provide. Professional caring staff can support you with personal care, such as going to the toilet, reminding you to take medication or help with washing or bathing. You may also be able to have a hot meal and drinks during the day and a chance to socialise and to take part in a number of activities.

Day opportunities often provide valuable help in sustaining independence for people. They are provided in a variety of locations including care homes, specially adapted premises and purpose built

centres or in the community. These services aim to help you retain independence in your own home, live healthily and sometimes give a break to a carer or family member who is helping to support you.

Some services may be specialised, catering for example for people with dementia, or other high dependency needs. In all cases, good day services should provide a stimulating environment able to address individual needs, including physical or mental frailty and still be met through a personal budget.

Access to day opportunities may be arranged privately in many cases by approaching the service provider directly. Some providers will tailor the support to meet your needs if you want to do something more suited to you as an individual.

You may also contact us to request an assessment of your needs by contacting us on 01522 782155 or by email to customerservices@ lincolnshire.gov.uk.

The kind of day services we might arrange will depend on your needs. Priority is given to those whose independence is most at risk.

We are currently working with service providers, micro providers and personal assistants to develop day activities.

Please note that day opportunities services are chargeable. You will be offered a financial assessment to ensure you are not asked to contribute more than you can afford, and some people pay nothing. However if you have more than ÂŁ23,250 in savings you will be asked to pay the full or maximum cost of your day services.

Figures mentioned here may change over the life of this Directory.

Day care, day centres and day opportunity providers ABBEYGATE REST HOME Crowland Tel: 01733 211429 Advert page 75

OP

ADDERLEY CARE HOME WITH NURSING Spalding Tel: 01406 364309

OP

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

26

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Day care, day centres and day opportunity providers continued ADDERLEY RESIDENTIAL HOME Spalding Tel: 01406 364918

OP

CASTERTON HOUSE REST HOME Stamford Tel: 01780 482525

AGE UK BOSTON & SOUTH HOLLAND Boston Tel: 01205 364161

OP

CAYTHORPE RESIDENTIAL HOME Caythorpe Tel: 01400 272552 Advert page 61 OP D

OP

COTTAGE RESIDENTIAL HOME, THE Nocton Tel: 01526 320887

OP

CREE CENTRE (GRANTHAM & DISTRICT MENCAP) LDA Grantham Tel: 01476 566050

OP

DIGBY COURT Bourne Tel: 01778 422035

AGE UK LINCOLN Lincoln Tel: 01522 696000 Advert page 19 AGE UK SLEAFORD Sleaford Tel: 01529 302843 AGE UK SPALDING DISTRICT Spalding Tel: 01775 720305 Advert below ASA - ADULTS SUPPORTING ADULTS Sleaford Tel: 01529 416270 ASHRIDGE Boston Tel: 01205 366922

OP LDA

BECKFIELD HOUSE RESIDENTIAL HOME Heighington Tel: 01522 790314 BERNADETTE HOUSE Lincoln Tel: 01522 521926 Advert page 64 BLAIR HOUSE Sleaford Tel: 01526 860432 BLENHEIM CARE CENTRE Gainsborough Tel: 01427 668175

CAPRICORN COTTAGE Holbeach Tel: 01406 425067

OP D

OP PD Advert page 56

BRANTLEY MANOR Lincoln Tel: 01522 543866 Advert page 64

CANWICK COURT CARE CENTRE Lincoln Tel: 01522 544595

OP D

D LDA

BRAMHALL RESIDENTIAL HOME Tattershall Tel: 01526 342632

BROWNTOFT HOUSE CARE HOME Donington Tel: 01775 820129

OP D

OP

LDA

OP D PD MH

ERESBY HALL OP D Spilsby Tel: 01790 752495 Advert Inside Front Cover ERMINE HOUSE OP PD LDA MH Lincoln Tel: 01522 529093 Advert Inside Front Cover FIELD HOUSE Spalding Tel: 01406 423257

OP D

FIVE BELLS RESIDENTIAL CARE HOME Folkingham Tel: 01529 497412

OP D PD

FORGET ME NOT DAY CENTRE Grantham Tel: 01476 594533

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ELIOT HOUSE Gainsborough Tel: 01427 617545

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Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

27

Day care, day centres and day opportunity providers continued FOTHERBY HOUSE Louth Tel: 01507 607237

OP

FOXBY COURT OP Gainsborough Tel: 01427 613376 Advert Inside Front Cover FOXBY HILL CARE HOME Gainsborough Tel: 01427 611231

OP

FULNEY HALL DAY CARE Spalding Tel: 01775 722422

OP D

GLENTWORTH HOUSE Gainsborough Tel: 01427 668678

LDA MH

GREEN TEAM Louth Tel: 01507 601957

LDA

GREENACRES CARE HOME Caistor Tel: 01472 851989

OP

GREENACRES CARE HOME Sleaford Tel: 01529 460935

OP

LINKAGE COMMUNITY TRUST Grimsby Tel: 01472 372306 Advert page 72

LDA

MANOR GATE Boston Tel: 01205 366260

OP PD LDA

MIX-IT STAGE SCHOOLS Lincoln Tel: 07532 008120

LDA

MONTROSE THERAPEUTIC CARE Louth Tel: 01507 201303

D

NAVIGATION SUPPORT AND CARE SERVICES LTD LDA Lincoln Tel: 01522 539626 Advert page 22 NEWHAVEN RESIDENTIAL HOME Huttoft Tel: 01507 490294

OP D

NORTH HYKEHAM DAY CENTRE North Hykeham Tel: 01522 689534

OP

NORTH WARREN HOUSE Gainsborough Tel: 01427 612171

OP

OLD HALL, THE Fiskerton Tel: 01522 839512

OP PD

OLD HALL RESIDENTIAL CARE HOME, THE Halton Holegate Tel: 01790 755613

OP PD

OLD RECTORY, THE Saxilby Tel: 01522 702346 Advert page 56

OP MH

OLD RECTORY, THE Stickney Tel: 01205 480885

OP PD

HARTSHOLME HOUSE OP D Lincoln Tel: 01522 810524 Advert Inside Front Cover

ORCHARD HOUSE CARE HOME Mablethorpe Tel: 01507 472203

OP PD

HEATH FARM Scopwick Tel: 01526 322444

LDA

PATCHETT LODGE OP Holbeach Tel: 01406 422012 Advert Inside Front Cover

HOLMLEIGH CARE HOME Navenby Tel: 01522 810298

OP

GRENOBLE REST HOME Spalding Tel: 01775 722447

OP D

GROSVENOR HOUSE Gainsborough Tel: 01427 616950

OP D PD Advert page 57

GROVE RESIDENTIAL CARE HOME, THE West Ashby Tel: 01507 522507

KIRK HOUSE Dorrington Tel: 01790 763380 LAURELS, THE Holton Cum Beckering Tel: 01673 858680

OP

LDA

PHOENIX CARE CENTRE Chapel St Leonards Tel: 01754 872645

OP PD

POPLARS, THE OP Market Rasen Tel: 01673 843319 Advert Inside Front Cover

OP D PD

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

28

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Day care, day centres and day opportunity providers continued QU APPELLE RESIDENTIAL CARE HOME Bourne Tel: 01778 422932

OP

RICHMOND PARK PROJECT - SHAW TRUST PD LDA MH Gainsborough Tel: 01427 811312 SEA BREEZES Skegness Tel: 01754 760596

OP PD MH

SENSE EAST - THE HAMMOND CENTRE PD LDA SI YA Nettleham Tel: 01522 595777 SENSE (MANOR HOUSE, THE) Market Deeping Tel: 01778 382230 SKEGNESS DAY CENTRE Skegness Tel: 01754 766763 ST LUKES NURSING HOME Scothern Tel: 01673 862264 SUMMERFIELD REST HOME Sutton on Sea Tel: 01507 441969

LDA

WHITE GABLES CARE HOME Boston Tel: 01205 723874 Advert page 55

LDA

OP

WHITEFRIARS OP Stamford Tel: 01780 765434 Advert Inside Front Cover WILLAN HOUSE OP Stainfield Nr Wragby Tel: 01526 398785 Advert page 69

OP

WILLOW COURT Cherry Willingham Tel: 01522 595391

OP

OP

WILLOWS RESIDENTIAL CARE HOME, THE Rippingale Tel: 01778 440773

OP

OP

WISPINGTON HOUSE Saxilby Tel: 01522 703012

OP

TANGLEWOOD SANDPIPER OP PD Alford Tel: 01507 462112 Advert Inside Back Cover TESS CIC Lincoln Tel: 07732 061330 / 07907 162064

THERA TRUST DAY CARE Boston Tel: 07834 088311

LDA

WOOD GRANGE CARE HOME Bourne Tel: 01778 752586 Advert page 61 OP PD MH WYNGATE RESIDENTIAL CARE HOME OP PD Mablethorpe Tel: 01507 477531 Advert page 68

What if day care or a day centre isn t for you?

Practical support is available to help you if you have a learning or physical disability, or a sight and hearing loss problem, to become more involved and use the amenities in your local community. An assessment to work out just what type of practical support is needed to help you get out and about.

Support can include trained staff helping you learn how to use public transport by yourself and build your independent living skills and to enable you to remain as an active part f your community as much as you should wish.

Transport services There are a number of different bus companies running throughout the county which can help you get out and about. If you are finding it difficult to use public transport due to a disability or mobility problem, community transport offers a number of different ways to get out and about to the shops and other local amenities.

The Blue Badge scheme is a national scheme you can access if you have severe walking difficulties,

regularly drive but are unable to turn the steering wheel by hand, or are registered blind. It allows you to park legally, close to places you need to visit such as shops and public buildings.

Contact: Lincoln Dial-a-Ride Tel: 01522 544983 Blue Badge Tel: 01522 782232 Email: DisabledCarParking@lincolnshire.gov.uk

http://www.mychoicemycare.org.uk/i-need-help-with/getting-out-and-about/transport.aspx Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

29

Care homes and housing options You may feel that you have exhausted all the options to remain living at home, and that it is time to look at moving into more purpose built accommodation with support. In this section we

also describe the different levels of care you, or the person you care for may require, if you decide to move to a residential environment.

Extra Care Extra Care housing supports you to live independently in your own home for as long as possible. Extra Care provides a secure environment with care services available 24 hours a day in your own home. Each apartment has a kitchen, bathroom, up to two bedrooms and a living room.

The developments provide communal facilities, such as a restaurant and a hair salon, as well as areas to hold regular social activities.

Although it varies from scheme to scheme there is the opportunity to rent, part purchase or fully own an apartment. Whichever of these options you choose, your apartment will be your home. Should you currently benefit from financial help paying your rent or receiving support, this will still be available subject to your circumstances.

In Lincolnshire there are currently Extra Care schemes in Louth, Lincoln, Bourne, Sleaford, Grantham, Boston and Sutton-on-Sea. We are working closely with the developers to increase the number of schemes, which are managed by registered social landlords.

Extra Care housing enhances the offer to older people when they feel they require a little more support. Providing peace of mind that someone is always on hand to help if required is at the core of the vision and is something we are seeking to

increase the availability of throughout Lincolnshire.

For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Extra Care contacts Brick Kiln Place ( Lace Housing) Grantham Tel: 01522 514444 Elizabeth Court (New Linx) Louth Tel: 01507 355022 Eslaford Gardens (NKDC) Sleaford Tel: 01529 414155 Mayfields (Boston Mayflower) Boston Tel: 01205 318500 Olsen Court (Lace Housing) Lincoln Tel: 01522 514444 Worth Court (Lace Housing) Bourne Tel: 01522 514444

Sheltered housing Sheltered or retirement housing is suitable if you like living independently but want the reassurance of knowing that assistance is on hand if there is an emergency, or if you expect to be away from home for long periods and need to know your home is safe. Often called retirement housing, there are many different types of sheltered schemes, available both to rent and to buy. Schemes usually consist of between 15 and 40 dwellings. These may be bedsitting rooms, self-contained flats, bungalows or luxury apartments.

30

Some schemes are simply housing designed to meet the needs of older people and linked to a community alarm. The majority of schemes have a scheme manager/warden and community alarm service. There are often communal facilities such as a lounge, laundry, guest flat and garden. Meals are not normally provided but a few schemes include a restaurant and some can arrange hot meals.

For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

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Care homes and housing options continued Care homes All care providers in the country must be registered with the Care Quality Commission. All services are inspected by the Commission, who report on their findings. These inspection reports are available from the care home or the Care Quality Commission website at www.cqc.org.uk Care homes offering personal care only These are commonly referred to as residential care homes. If you are reasonably active but would like greater security and care, subject to a needs assessment, a care home only offering personal care may be the option you choose. Personal care includes bathing, feeding, dressing, help with moving but it must be paid for if your capital/savings exceed ÂŁ23,250. For more information about fees and charges for care homes please see page 44.

Listings of care homes in Lincolnshire begin on page 54.

Care homes with nursing These are homes previously called nursing homes . If

you think you may need nursing care in a home, you will need to be visited by Adult Social Care to access the care you may need. This visit might be in your own home or in hospital if you have been ill. You will be fully involved in planning your care needs.

If a care home providing nursing care is the best solution for you, we will give you information to help you find a home that meets your requirements.

The cost of the nursing care part of your fees is paid by the NHS to the home directly. Currently this is a flat rate of ÂŁ108.70 per week. It is important that you get your nursing assessment done before you go into the home. You can contact the nurse case management teams for your area at the Primary Care Trusts (PCT).

Personal care is not paid for by the NHS and must be paid for by you if your capital/savings exceed ÂŁ23,250. See page 46 for further information.

Listings of care homes with nursing begin on page 54.

Figures mentioned here may change over the life of this Directory.

Choosing a care home Our priority is to enable you to stay in your own home, with the right care and support you may need. Moving to a care home is a major step, and before considering this, it is very important to make sure that you have explored all the support options available to enable you to remain at home.

As support options are developing all the time. A social worker can help you find out more. Contact: The Customer Service Centre on 01522 782155 or www.mychoicemycare.org.uk Once you are sure that a care home really is the right option for you or your relative, then you might find these questions helpful as you consider which one is right for you.

Tips for choosing the right home â&#x20AC;˘ You might find it helpful to visit the home more than once, perhaps at different times of the day. â&#x20AC;˘ You can often get an idea of how well a home is run just through your first impressions.

32

â&#x20AC;˘ Read the Care Quality Commission reports. Copies of the inspection reports are available on their website at www.cqc.org.uk or by telephoning 03000 616161. â&#x20AC;˘ You may want to obtain a copy of the most recent reports for the homes that you are considering.

Care Home Finder Older Age & Adult Expert Care Planning providing YOU with some peace of mind Fully qualified and independent service, with over 30 years of experience, working with older people, adults and their carers to find the right care

and make it work for you.

Approved Provider Simon Jessop Independent Social Worker E: agecareadvice@gmail.com T: 07772 992 732 www.agecareadvice.co.uk

â&#x20AC;˘ Full assessment and report containing information about your care needs â&#x20AC;˘ Research best care home options for you to consider â&#x20AC;˘ Choose a home and arrange your admission there â&#x20AC;˘ A follow up service including a review meeting to make sure you are happy.

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Care homes checklist

© 2012 Care Choices Ltd

Home 1 ......................................................................................................................................................

£ ............... p/w

Home 2 ......................................................................................................................................................

£ ............... p/w

Home 3 ......................................................................................................................................................

£ ............... p/w

Atmosphere

1 2 3

1 2 3

• Does the home have a friendly and welcoming atmosphere?

• Are there call bells in the bedrooms and communal areas?

• Does the home appear well decorated and well kept, and feel homely?

• Is it easy to find your way around? This may be particularly important with regard to dementia.

• Does the home smell clean and fresh?

• Are toilets clearly indicated?

• Does the home seem a comfortable temperature for you and other residents?

• Will the home meet your security needs?

Staff • Do staff treat the residents in a friendly manner, and respect their wishes on how they would like to be addressed (e.g. as Mr or Mrs or by first name)?

• Do staff appear caring and attentive towards residents? Friendly and helpful? Are they rushing around or do they spend time talking to individual residents?

• Does there appear to be adequate members of staff on duty to give enough individual attention?

Fellow residents • Are there people of a similar age to you, with similar interests who you will be able to get to know further?

• Do the other residents seem active and content, or are they dozing in chairs with the TV on in the background?

Bedrooms • What is the range of choice of rooms available?

• Do the rooms have a view that you can see from your bed or chair?

• Are rooms available for couples?

• How often will your room be cleaned?

• Will you be able to decide for yourself what time you get up at and go to bed?

• How often would your bedroom be decorated, and can you influence how it is done?

• Are you able to bring some of your own furniture, soft furnishings and belongings to personalise your room?

• Are you able to lock the door to your room?

• Are you able to have a telephone (laptop or email access) in your room?

Location

• Are you able to have a TV in your room? With access to what channels?

• Are there local facilities near the home, such as shops, places of religious worship or pubs that you will be able to access, and to which staff will take you when you want?

• Are there adequate power points to be able to plug in all your electrical items, such as lamps, radio, stereo, mini-fridge?

• Does the home have its own transport to enable you to get around, and how does it use it?

• Is public transport easily accessible?

Bathrooms • Do the rooms have their own bathroom and toilet en suite, and are they adapted to your needs?

• Does the home help you to keep in touch with your friends and family? Will staff help you read letters and write them, help you make phone calls? Are there private phones, is there email and internet access that is accessible to individual need?

• Is there a toilet within easy reach of your bedroom?

The building

• Is there a choice of lounges?

• Is there a garden or outdoor area that residents can safely access?

• Is there a quiet room with no TV?

• Are there smoke detectors or fire extinguishers visible throughout the home? Are fire exits and escape routes clearly marked?

• What arrangements are there in place for making sure that people are safe in the event of a fire?

• Are toilets within easy reach of all communal facilities, easy to find and clearly indicated?

Communal rooms

• Is there more than one TV room, so there can be a choice of viewing?

• Are there small sofas so couples can sit together?

• Are there any musical instruments available?

• What is the home s approach to smoking? Are there places for smokers to smoke that do not impact on non-smokers?

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

>>

33

>>

1 2 3

â&#x20AC;˘ Are you able to access a wide range of drinks at any time? â&#x20AC;˘ What is the home s approach to allowing pets? Can you bring yours? â&#x20AC;˘ Would there be an individual member of staďŹ&#x20AC; whose job is to take a special interest in your welfare? â&#x20AC;˘ Can you help around the home if you want to? â&#x20AC;˘ Is it possible to buy items in the home such as stamps, sweets and newspapers?

Personal possessions â&#x20AC;˘ Is there a secure place where valuables can be kept? â&#x20AC;˘ Does the home take responsibility for insuring residents possessions?

Meals â&#x20AC;˘ Are you oďŹ&#x20AC;ered a choice of meals, and can you choose when and where you eat breakfast, dinner and tea, including in your own room? â&#x20AC;˘ Can menus include food that you particularly like? â&#x20AC;˘ Are you able to have or make a snack whenever you want? â&#x20AC;˘ Does the food look tasty, well-balanced and nutritious, and are the servings generous? â&#x20AC;˘ Are you able to access a wide range of hot and cold drinks at any time? â&#x20AC;˘ When can you have an alcoholic drink, such as a glass of wine with an evening meal, and what choice is available? â&#x20AC;˘ What time is the last meal of the day served? â&#x20AC;˘ Do today s menus give a choice of dishes? â&#x20AC;˘ Can special diets be catered for? â&#x20AC;˘ What are the utensils and crockery like and will they be suitable for your needs?

Leisure activities â&#x20AC;˘ Do the staďŹ&#x20AC; ask about you and your interests? â&#x20AC;˘ Would you be able to carry on your existing hobbies or activities? â&#x20AC;˘ Are there new activities that you could get involved in, are regular classes held (e.g. exercise, games, music or IT classes), and if so, what? Can you inďŹ&#x201A;uence what activities are run? Are people encouraged to do what they can for themselves or do staďŹ&#x20AC; take over? â&#x20AC;˘ What access is there to activities organised in the community? â&#x20AC;˘ Are there regular social events and activities, and if so what? â&#x20AC;˘ What outings do you arrange and how often? â&#x20AC;˘ Can you join in the gardening? â&#x20AC;˘ Does a mobile library visit the home? â&#x20AC;˘ Can you go for a walk alone or with a carer?

34

Religion & culture

1 2 3

â&#x20AC;˘ Can the home meet with your spiritual needs? â&#x20AC;˘ Is the home aware of, and interested in your cultural needs, and can it meet them? â&#x20AC;˘ Will the food served reďŹ&#x201A;ect your cultural needs?

Visitors â&#x20AC;˘ Are there speciďŹ c visiting times or are family and friends welcome at any time? â&#x20AC;˘ Will you be able to spend time with your friends and family in private? â&#x20AC;˘ How can you oďŹ&#x20AC;er hospitality to your visitors such as making them a drink or snack, or having them stay for a meal? â&#x20AC;˘ Is there anywhere for visitors to stay the night? Are children welcome?

Personal care â&#x20AC;˘ How can you have a say in the way you are looked after or helped on a regular basis? â&#x20AC;˘ How often will you be assisted to have a shower or a bath? â&#x20AC;˘ Can you have the choice of a bath or shower, with assistance, when you wish, without being hurried? â&#x20AC;˘ Can relatives or friends help you with personal care if you wish? â&#x20AC;˘ Can you go out with assistance to a hairdresser or barber regularly?

Health care â&#x20AC;˘ Will you be allowed to manage your own medication? â&#x20AC;˘ What are the arrangements for accessing your own GP? â&#x20AC;˘ Are you able to keep the same doctor as you have now, or is there a local doctor that accepts patients from the home? â&#x20AC;˘ Can you access chiropody and dentistry? â&#x20AC;˘ What assistance is available for accessing external appointments? â&#x20AC;˘ If your health gets worse can you continue to live at the home, with increased support from staďŹ&#x20AC;? â&#x20AC;˘ Is it a dual registered home, that can provide qualiďŹ ed nursing care should your needs require this? â&#x20AC;˘ What aids does the home provide?

Running of the home â&#x20AC;˘ What is the registration of the home and will it meet your needs on an ongoing basis? â&#x20AC;˘ Who runs the home and is there a photo of them? â&#x20AC;˘ Are they the owner or the manager? â&#x20AC;˘ How long have they been running the home? â&#x20AC;˘ How and when can they be contacted and what happens if you need to contact them outside of their normal working hours?

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

© 2012 Care Choices Ltd

Boston care Communal roomshomes

1 2 3

• How many residents are there at the home?

• Who is responsible many staff are there on duty:

and how

- In the morning?

- In the afternoon?

- In the evening?

- At night?

• Are night staff awake or on call?

• What training do staff receive and are residents involved in it?

• How does the home stay abreast of best practice and can they give an example of any recent changes?

• What organisations does the home use to advise it on matters of best practice?

1 2 3 • How often do the fees increase, and how is this increase decided?

• What happens to your room if you have to go into hospital?

• In what circumstances might you be asked to leave the home?

• Does the home accept the fee rates paid by Lincolnshire County Council, if not will a third ‒ party top-up be payable?

• What happens if you run out of funds?

Having a say

Hearing impairments ‒ now and in the future

• How does the home get feedback from residents or families?

• What arrangements are made for people who are hearing impaired?

• Is there a residents committee or group that you can be part of you if you wish? Are you able to influence what happens in the home?

• If you want to make a suggestion for improvement, how can you do this?

• What examples can they give of a change made in response to residents or families?

• Where are there loop facilities so that people who are hard of hearing can hear the television?

• Do you get advice and visits from Hearing Impairment/ Deaf services?

Mobility issues - now and in the future • What arrangements are made for people who use a wheelchair or have other mobile impairments?

• Would your family/friends be invited to a review of your care needs?

Terms and conditions • Is there a written contract or agreement, and are you able to see a copy before moving into the home?

• If you decide that you no longer want to stay at the home how much notice would you need to give?

• Can wheelchair users move around the home easily?

If there is more than one floor, are there lifts?

• Will the home provide you with your own sling/ hoist/ wheelchair if you need it?

• Does the garden have raised beds?

Visual impairment - now and in the future • What arrangements are made for people who are sight impaired?

• What is the weekly charge for the care you need?

• Are there talking newspapers, audio-books and help with loading media into audio-equipment?

• What does this charge cover?

• Is there good lighting?

• Are the any additional charges payable, and if so what does this cover?

• Does the environment meet the needs of people with sight impairment, such as colour contrasting rails along corridors, carpets with different textures, rooms that are distinctly decorated?

• Do you get advice and regular visits from the Low Vision Society?

• Are fees payable in advance or arrears, and are they payable weekly or monthly?

• Are activities adapted and supported to make them accessible for people with sight impairments?

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

35

CARE HOMES Residential dementia & memory problems care checklist Things to look for in care homes specialising in dementia. Please use in conjunction with the care homes checklist on page 33.

The points below give you a good starting point of things to look for in care homes specialising in dementia care. You can use this checklist with the one for residential care on page 33 to help you feel more confident in the choices you are making for your loved one or the person you are caring for.

ACTIVITIES In any home there should be a dedicated activities programme that has been designed with all residents capabilities in mind, and generally a dedicated activities coordinator is employed to help deliver this with the other care staff in the home. It is important to ask which of these activities have been planned specifically for those who suffer from dementia or who have other memory problems. â&#x20AC;˘ Are reminiscence activities available?

RESIDENTS

â&#x20AC;˘ Ask about memory boxes.

The best indication of a good home is that the residents appear happy and responsive. Ask for more information on dementia specific activities, i.e. reminiscence or features throughout the home such as specialised signage that makes it easier for people with dementia or memory problems to identify where they are.

â&#x20AC;˘ Will staff compile life story books with you and the person you are looking for to give them a better understanding of their life?

ACCESS If the person with dementia or memory problems is likely to need equipment or adaptations you may want to check: â&#x20AC;˘ There is adequate signage as described earlier throughout the home, to act as prompts and cues. â&#x20AC;˘ What the home s security policy about locking external doors or being supervised and supported in outside areas?

STAFF It is important to note whether the staff seem friendly and caring towards residents and whether they treat them with dignity and respect. â&#x20AC;˘ Ask if staff have specific training and experience in caring for people with dementia. â&#x20AC;˘ Who will their key worker be? This should be someone you and they can go to who will have detailed knowledge and particular responsibility of their care.

MANAGER/HEAD OF HOME BEDROOMS What room will the person with dementia or memory problems have? â&#x20AC;˘ It can be worthwhile considering how easy it would be for someone to find their way back to their room, if there is one available on the ground floor to avoid the risk of falls. â&#x20AC;˘ Ask if you can bring any personal items of furniture or personal possessions such as photographs that are particularly important to the person you are looking for. This can increase familiarity with their surroundings, trigger memories and help them settle in better.

36

A manager who is caring as well as efficient can make all the difference to the atmosphere of a home. It is important for you and the person to have a good relationship so you feel confident in the general running of the home. It is worth talking to the manager and any deputies they may have on how long they have worked in the home, and their general experience.

Points to ask about: â&#x20AC;˘ Do they have detailed knowledge and training of dementia? Can they deal with any difficulties that may arise in an understanding way? â&#x20AC;˘ Will they be conducting the initial assessment of the person requiring care in their own home or current place of residence?

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Care homes and housing options continued The following sections have been included to help you understand the different terms you may come across when arranging care for you or someone else, depending on your level of need for care and

support. If a care home or care home with nursing is the right option, this will be chosen following an assessment and discussion with you and your family or carer.

Intermediate care Intermediate care differs from respite care. While respite care provides care on a temporary basis, intermediate care is designed to rehabilitate you and enable you to manage by yourself.

Intermediate care, including care home fees, provided by the NHS, is free. It can be provided in your own home or in a care home and is usually limited to a maximum of six weeks.

Based around a programme of therapy and treatment, intermediate care is designed to make you as independent as possible. The structured programme of support may mean that you do not have to go into hospital at all, or may enable you to get home faster after you finish hospital treatment, but cannot manage independently at home. Ask your care manager for further details.

Continuing care Continuing care is the name given to the care needed by an adult who because of disability, accidents, illness or the effects of getting older, requires help over a period of time to manage their daily life. It is a package of care that involves services and funding from both the NHS and social services and is available in a range of settings. All NHS healthcare is provided free of charge. Social services care provision is means tested and you pay either a contribution or the full cost depending on your financial situation and the setting in which your care is provided.

An assessment is done by health and / or social

care professionals to identify and prioritise your needs. The assessment will be used to determine who is responsible for providing and funding the services to meet your assessed needs. Decisions on how and where services will be provided will be made with your involvement.

If you have been assessed as requiring care in a registered care home with nursing and you are not eligible for NHS continuing healthcare the NHS will pay a contribution towards the cost of your nursing care. This is known as NHS-funded nursing care and is paid directly to the nursing home. The current amount is ÂŁ108.70 per week.

NHS continuing healthcare NHS continuing healthcare is a package of continuing care that is arranged and funded solely by the NHS. If your assessed needs identify that you have a prime health need you will be eligible for NHS continuing healthcare. This means that care services to meet your assessed needs will be provided and funded by the NHS. The National Framework for Continuing Healthcare and NHS-funded Nursing Care 2009 (revised) sets out the eligibility criteria and the assessment process for accessing NHS continuing healthcare funding. Following a multi-professional

assessment of your needs the Primary Health Care Trust that your GP is registered with will decide whether or not you are eligible for NHS continuing healthcare.

If you are eligible your care will be provided free of charge to you in any setting where your assessed needs can be met. In your own home this means that the NHS will fund all the care required to meet your assessed needs. In a care home the NHS makes a contract with the home and pays the full fees for both your care and accommodation.

Reviews As your needs can change, regular reviews will be undertaken which may result in changes to the provision and funding of your care.

You can also request a review of your care needs if you feel they have changed.

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

37

Disabilities and sensory loss If you have poor sight or hearing and are having difficulties with everyday living tasks such as preparing meals, using a telephone or getting out and about then we may be able to provide a number of services to help you. We will carry out an assessment of your needs and we will let you know if you are eligible for help such as

information or advice, or pieces of minor equipment to help you to manage in your home.

You may contact us to request an assessment of your needs by calling 01522 782155 or by email to customerservices@lincolnshire.gov.uk.

Specialist help for people with learning disabilities The SILCS Sensory Impairment Service aims to create opportunities if you have sensory impairment needs, to help build your confidence and self-esteem, develop communication skills, promote independent living and help you or the person you care for develop mobility skills.

Sensory Impairment Lincolnshire County Service BID Services, 7 Checkpoint Court, Sadler Road, Lincoln LN6 3PW T: 01522 848295 E: sensorysupport@silcs.org.uk http://www.silcs.org.uk/contact.html

Contact details for Tess CIC 192 Moulton Chapel Road, Moulton Chapel Spalding PE12 0XD Tel: 07907 162064 www.tess-cic.org.uk

Lincoln Cathedral

Occupational therapy Occupational therapists can help you lead a more productive, active, and independent life using a variety of methods, including the use of adaptive equipment. They can assess your home for hazards and point out things that contribute to falls.

Visiting you at home, an occupational therapist will be able to suggest adaptations that will improve your mobility. Perhaps handrails up stairs would be useful? Would a ramp up to your front door help if you are in a wheelchair?

Alternatively, we can help you find equipment and advice to stay independent at home. You can use our supported self assessment tool at www.mychoice-lincolnshire.com/smartassist/lincolnshire.

We also have smart care clinics which can offer you a friendly equipment assessment and advice service. For more information please contact the Customer Service Centre on 01522 782155.

Major alterations such as fitting a downstairs bathroom or widening doorways could be paid for with a Disabled Facilities Grant (DFG).

An occupational therapist will talk you through any new equipment you may be given, as well as help you apply for funding for major adaptations, if you need them. To start the ball rolling, contact us and explain your circumstances. An assessment of your needs will determine whether an occupational therapist will be the best person to help and what charges (if any) you can expect.

For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

http://www.mychoicemycare.org.uk/i-need-help-with/disabilities-and-sensory-loss.aspx

38

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

WHETHER YOU ARE CONSIDERING CARE IN YOUR OWN HOME, IN A HOUSING WITH CARE DEVELOPMENT OR A CARE HOME, CARE SELECT WILL BE ABLE TO HELP BY TAKING YOU THROUGH EACH STEP TO FINDING THE MOST APPROPRIATE CARE.

WIPIGX

CARE

IN DEPTH EDITORIAL INCLUDES:

Exploring your care options â&#x20AC;&#x201C; home care, extra care, care villages, care homes and dementia care options Core specialisms â&#x20AC;&#x201C; the not-for-profit sector, legal issues and essential contacts Paying for care â&#x20AC;&#x201C; benefits, self-funding advice, pros and cons of equity release

Care Select is also available to view on our website www.carechoices.co.uk For further information or to get your FREE copy of Care Select call us on 01223

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Alzheimer s Society recently (26 March) published Dementia 2012, its most improving services for people with dementia. comprehensive review of how well our country supports Launched on the same day as Dementia 2012, those people with the the condition. The results Prime Ministerial Challenge clearly show that people marks a turning point in the UK are still not living in the ďŹ ght against dementia. well with dementia.

Doubling funding Almost half a million people for research, tackling diagnosis are battling depression, and calling for a loneliness or anxiety as radical shift in the way we talk, think and act on they struggle with little the support. The general public condition will help to transform also revealed major lives. On care homes concerns. 75 per cent of David Cameron is focusing people without dementia on improving the quality said they do not think of care. Ten care providers, society is geared up to like Bupa and Barchester deal with the condition.

Healthcare, have come together to set out what good dementia care should One third of people with dementia live in a care look like, pledging to live home and at least two up to these standards and providing a good thirds of care home residents practice in the UK have dementia. example for other care homes. In the near future Alzheimer s Society wants care home staďŹ&#x20AC; to understand a Care and Support White Paper will be published a lot about their which will shine a light residents and know what on the quality of care in helps them cope and enjoy every care home including the best quality of life every day. Ensuring quality feedback from family and friends. care for those living in care homes is central to

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L I N E

the definitive guide to arranging care for self-funding older people

Keeping people safe Safeguarding vulnerable adults Safeguarding and protecting vulnerable adults from abuse or neglect has traditionally been seen as a major role of those working in the social care sector. Now, more than ever given recent cases that have made national news, it is becoming an issue for everyone in society, not just for those people who have a professional responsibility to safeguard.

Far too many vulnerable adults suffer abuse, neglect and worse, often at the hands of relatives and carers, those who you would least expect to treat them in that way. A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, or protect themselves from harm or from being exploited.

Some people are more vulnerable than others because they are old and frail, or have a sensory impairment, a disability, a mental health problem, or have some form of illness. This means they may have difficulty in making their wishes and feelings known and this may make them vulnerable to abuse. It may also mean that they are not able to make their own decisions or choices. A person may also be vulnerable because of a temporary illness or difficulty.

mistreatment by somebody or some people that violates a person s human and civil rights.

It may be neglecting a person s needs, treating somebody disrespectfully or causing physical harm.

It may be an isolated incident or it may be repeated incidents. It may be that the abuse is deliberate or it may be unintentional and due to ignorance or lack of training or understanding. It may be that a person is at risk of abuse or being abused in several ways.

It can happen anywhere - in a care home or a care home with nursing, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street.

Forms of abuse could be physical, sexual, psychological, emotional or financial. It could also cover the issues of neglect and institutional abuse â&#x20AC;&#x2019; where the abuse affects more than one person within an organisation or a service and is not addressed by the service s management. This can be repeated incidents of neglect or poor standards of care that are being ignored. It may be that you are not treated with the dignity and respect that you deserve.

What is adult abuse?

Abuse is when somebody or some people do or say things to you or somebody else that makes you or them feel threatened or frightened. It is

Who might be causing the abuse?

Anyone may be an abuser. It may be somebody you know well or it may be a stranger. It may be more than one person. It might be a family member, a friend, a neighbour, a paid or voluntary carer, a nurse, a social worker, a GP, a visitor to your home, or somebody who you don t know. If you live in a residential setting or visit a day centre, it may be another user of that service, a visitor, or a carer.

What should you do if you suspect abuse or are worried about abuse?

Doing nothing is not an option. Lincolnshire County Council operates a zero tolerance of all forms of abuse. All adults should be able to live their lives free from fear and harm.

Your course of action will depend on the situation.

If you or the person you are concerned about is in danger and immediate action is required you

40

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Keeping people safe continued Safeguarding vulnerable adults continued should ring the emergency services on 999.

If you or the person you are concerned about is not in immediate danger, you should ring our Customer Services Centre on 01522 782155.

You will be able to speak to a sympathetic adviser who will listen to your concerns and take them seriously. They will offer support and direct your concerns to a specialist worker who will arrange to meet with you.

You may have a relative, friend or independent advocate present if you wish. Together you will discuss the issues and together you will agree a plan to keep you as safe and independent as possible. You will be able to have a copy of this plan. We will agree further contact as is needed.

We may involve other agencies to help support you safely, but we will agree this together. Where the abuse is a crime, the police need to be involved to prevent other people from suffering as well. We will jointly help to support you.

We will listen to your concerns and take them seriously. We will treat you with dignity and respect at all times. Our main aim will be to help you to live

safely whilst maintaining the maximum possible level of independence, choice and control.

If the abuse is also a crime such as assault, racial harassment, rape or theft you should involve the police to prevent someone else from being abused.

If the police are involved we will work with them and with you to support you.

If you are worried about contacting the police you can contact us to talk things over first.

When you suspect abuse in a residential care or nursing home If your concern is about someone who is in a residential or nursing home, please refer them to us, via the Customer Services Centre, tel: 01522 782155.

If you have concerns about the standards or application of regulations in a care home you should contact: The Care Quality Commission Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA Telephone: 03000 616161 Email: enquiries@cqc.org.uk

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http://www.mychoicemycare.org.uk/i-need-help-with/keeping-people-safe.aspx http://www.mychoicemycare.org.uk/i-need-help-with/keeping-people-safe.aspx Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

41

Getting in touch or getting involved There are many ways to get in touch if something is right or you feel unhappy and need further support

and advice. The following section details the different ways you are able to do this.

Lincolnshire NHS Patient Advice and Liaison Service (PALS) This aims to provide a confidential on-the-spot service for the population of Lincolnshire who use services provided by Lincolnshire Community Health Services and NHS Lincolnshire.

PALS is a service for patients, their families, carers and members of the public. PALS aims to offer advice

and support, listen to concerns, suggestions or queries, help to sort out concerns or problems quickly, and provide information on local services. PALS also aims to use the patient experience to help shape and improve local health services. PALS can be contacted on: 0845 602 4384, or email: info@lincspals.nhs.uk.

Making a complaint about care services All organisations need to know how they are performing. They are happy to receive your feedback on their service whether they are compliments or complaints. Feel free to tell them what you think and your comments can be used constructively to improve the service.

If you do need to make a complaint you should feel able to complain about any aspect of your care that affects your happiness or comfort. This could be about the way you are treated by a staff member or the quality of the food you are served. You

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can also make comments and suggestions about possible improvements to your surroundings and the services provided.

Making a complaint should not be difficult for you. By law, every care home and social care service must have an efficient procedure for dealing with complaints. You should have no fear of raising an issue, nor suffer any detriment to your care or support for doing so. Ask for a copy of the service s complaints procedure so that you know what you need to do and how they will deal with your complaint.

? t r o p p u s r o e r a c r fo

n vice and informatio ad T EN D EN EP D an IN port advice line provides s. A personalised re ht rig d an g in This Directoryâ&#x20AC;&#x2122;s free nd fu ation, housing with ing care, accommod of all care homes or service encompass ils ta de g in id ov g pr r customers ation about choosin rm fo in ry ta en can be generated fo m le ith supp meet their criteria w care schemes that and funding care. e service to 92 077 will enable th 38 00 08 r be m nu hone while taking One call to the freep youâ&#x20AC;&#x2122;re looking for, re ca of pe ty t ha w actly build a proďŹ le of ex terests. rsonal needs and in into account your pe

Call 0800 38 92 077 42

Advice for older people

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Getting in touch or getting involved continued Making a complaint about care services continued If you are concerned about the care that you, a friend or a relative is receiving, it makes sense to speak to the manager before you take any further action. The problem may be resolved quite easily once they are made aware of it.

However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made. If your complaint is about a breach of regulations, contact

the Care Quality Commission on 03000 616161.

If we have arranged and funded your care, another option is to complain to your social worker, care manager or the Complaints Officer at the following address: Lincolnshire County Council Corporate Feedback PO Box 841 Lincoln LN1 1ZE

Lincolnshire Local Involvement Network (LINk)/ HealthWatch Lincolnshire Lincolnshire LINk is a network bringing together local people, organisations and groups who want to improve health and social care services throughout the County. The LINk gives everyone in our community the chance to express their views and relate their experiences of local health and social care services.

As part of the Government s on going health and social care reforms, the LINk will evolve into a local Healthwatch from October 2012.

The new HealthWatch body will be an independent group of volunteers representing the public. It will not only react to feedback from patients and service users to resolve issues

and signpost for further assistance, but will also proactively monitor the quality of services to promote improvements for children and adults in health and social care. HealthWatch will also provide information and advice to people who need to make choices about the services they access. From spring 2013 they will also offer an independent complaints advocacy service.

If you would like more information please contact Lincolnshire LINk/HealthWatch Lincolnshire.

Telephone: 01522 705190 Email: Lincolnshire.link@shaw-trust.org.uk Website: www.lincolnshirelink.org.uk

Care home contracts for self-funding residents If you are self-funding your care and have a contract with your care provider, it is important to speak to solicitors with experience in this field. Any contract should explain: the cost of care, what services are included in the price and how often this is reviewed; what complaints procedure is in place; what your rights are and the obligations of the care provider under the contract; the procedure for cancelling a contract and the administering of medication.

If you have any further queries with regard to care homes in Lincolnshire, please contact the Customer Service Centre on 01522 782155. For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided

by FirstStop Advice.

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

43

Information, legal and financial issues Self-funding advice If you have capital or savings of more than ÂŁ23,250 you will have to pay for any care services you require but you are still entitled to an assessment of your needs by us.

If you have assets of less than ÂŁ14,250 you will be entitled to assistance with your funding from us.

Between these two figures, a sliding scale operates whereby you must pay ÂŁ1 per week for each ÂŁ250 you have above the lower figure.

Before you think about the likely costs of any care and support, it is important that you get information and advice about the options open to you, both regarding the type of services that might suit you, and whether your local council might contribute to the costs. If you don t you may make

poor decisions about either the care you organise or how you pay for it or both.

MyChoiceMyCare.org.uk will feature a financial calculator under the Information, Legal and Financial Issues lozenge from the end of 2012. This function will allow you to determine exactly how much you may have to contribute towards your care fees in the privacy of your own home. If you are a friend, relative or carer this facility will also give you the opportunity to help someone calculate their liability towards paying for care before an assessment is conducted. You can find this link here: http://www.mychoicemycare.org.uk/i-needhelp-with/information,-legal-and-financial-issues. aspx

What is a self-funder?

If you are paying for the full cost of your support needs, you are known as a self- funder which means: â&#x20AC;˘ you have chosen not to ask us for support; or â&#x20AC;˘ you have been assessed but do not meet our eligibility criteria; or

â&#x20AC;˘ you have been assessed as eligible for support but are moving to a care home and will not qualify for help with the fees because your income, savings or capital assets exceed ÂŁ23,250 (please note this capital limit usually changes every April), or you are eligible for care and support at home but due to your level of capital/savings or income you have been assessed to pay the full chargeable cost or the maximum charge, and you have therefore decided to fund your care and support yourself.

What options are available to me as a self-funder? â&#x20AC;˘ You can still contact us and ask for an assessment of your needs; they can help you to identify your support and outcomes to help you plan for your support needs. â&#x20AC;˘ You can have a financial assessment even if you think that we will not make a contribution to your support needs. â&#x20AC;˘ You may find that you are entitled to support with the costs or be entitled to benefits you are currently not receiving.

44

â&#x20AC;˘ If you have to pay the full cost of your support, we can offer information, advice and guidance on support and opportunities available to you. â&#x20AC;˘ We can offer information, advice and support to some people to help to try to regain your independent living skills through the use of equipment and technology. â&#x20AC;˘ We can advise you on the cost of your support needs and how much your support needs are likely to cost; our advice could help you save money.

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Information, legal and ďŹ nancial issues continued What options are available to me as a self-funder? continued â&#x20AC;˘ If you have a carer, your carer is entitled to a carer s assessment. â&#x20AC;˘ We can offer information, advice and guidance on preventative services; we have a number of services within the community that can support your health and well being â&#x20AC;&#x2019; see First Contact, Excellent Ageing. â&#x20AC;˘ Reablement â&#x20AC;&#x2019; you could be eligible to time limited support especially after being in hospital, having a fall etc.

It is important to make sure that you find out as much as possible before making care funding decisions.

For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Assuming you will be moving into care and you meet the eligibility criteria, you may be entitled to some of the following financial assistance and support: Twelve-week property disregard If your former home is included in your financial assessment but your other capital is less than ÂŁ23,250, and your income is not enough to meet your care home fees, we will help with the cost during the first twelve weeks of permanent care provided we agree that care is needed.

Deferred Payment Agreements After the twelve-week property disregard period, any financial help from us will be charged against the value of your home and recovered once your house has been sold. A legal charge will be placed on your home, and there will be some legal and administrative costs incurred in the set up of the agreement, it is important to seek independent legal and financial advice in these circumstances.

Please see the Deferred Payment leaflet available from us for more information.

However, we may limit how much we will pay and it may affect your entitlement to pension credit if your property is not seen to be on the market and becomes treated as capital by the Department of Work and Pensions.

Attendance Allowance This is a non-means tested, non-taxable benefit from the Department of Work and Pensions paid at

the lower rate of ÂŁ51.85 per week for those needing care by day or night, and at the higher rate of ÂŁ77.45 per week for those needing care both during the day and night. Everyone can, and should, claim this benefit. Please note that entitlement to this benefit does change upon admission to care so it is important that you contact the Attendance Allowance unit with any change in circumstance to avoid any overpayments in benefit being made.

NHS community healthcare You can receive community healthcare services in any setting, including your own home or in a care home. This care is usually provided by a community nurse and is free of charge. Healthcare services may also be provided by therapists and specialist nurses or through organisations such as Marie Curie or your local hospice. Again these services are free of charge.

NHS-Funded Nursing Care Contribution Whether you are a temporary or permanent resident, if you live in a care home that provides nursing >>

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Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

45

Information, legal and ďŹ nancial issues continued What options are available to me as a self-funder? continued >> care you will be entitled to a non-means-tested NHS Nursing Care Contribution (currently ÂŁ108.70 per week for the standard rate) towards the cost of your nursing care. This is paid directly to the home.

Access to NHS continuing healthcare funding is through an assessment process to determine if you have a prime health need as set out in the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care 2009 (revised). If you are eligible for this funding the NHS will fund the cost of your care in any setting where your assessed needs can be met. This funding will cover the cost of your board and accommodation if you live in a care home. It is not means tested. However your eligibility to receive this funding will be reviewed by NHS staff on a regular basis and may be withdrawn following a review and a period of notice.

Running out of money If your capital is likely to reduce to ÂŁ23,250, you must let us know well in advance as we will step in and help with your care fees. We must conduct an assessment of your situation and will make a contribution - described below. If the home you have chosen charges more than this, you must find someone to help pay the difference â&#x20AC;&#x2019; a top-up payment. Whoever does this, whether family or a benevolent charity, they should realise that they may have to pay this for some time. Alternatively, you would have to find a cheaper home.

Understanding your rights before moving into care is essential. There are a number of financial products and specialist companies who may be able to help. It is important to seek advice before committing yourself.

What will you have to pay for your care?

Do you have more than ÂŁ23,250 in capital and savings?

What is capital ?

The value of your home is included when assessing capital unless: â&#x20AC;˘ Your partner or: â&#x20AC;˘ A relative who is over 60 or disabled or: â&#x20AC;˘ A child under 16 who you or a former partner maintain still lives there.

NO We will contribute financially towards your care costs.

How much?

To work out how much we will pay, you must arrange a Community Care Assessment. This will define your care needs and how they will be best met and your financial situation. Whichever homes you consider must be able to meet these needs.

Your choice of care home will be limited to those that accept our funding level. More expensive homes will expect you to arrange a third party to top-up the difference. You are not allowed to do this yourself if your capital is below ÂŁ23,250.

If your capital is less than ÂŁ14,250 and the home you choose charges fees that are within our

46

funding rate, your contribution will be assessed only on your income.

With capital between ÂŁ14,250 and ÂŁ23,250 you will be expected to contribute ÂŁ1 per week for every ÂŁ250 you have above ÂŁ14,250.

YES Arrange for a Community Care Assessment with us to define your care needs. Whichever homes you consider must be able to meet your assessed care needs.

If, apart from your property, your savings are less than ÂŁ23,250, we can help with your care costs for the first twelve weeks. After this time, any money from us will be regarded as a loan under the Deferred Payment scheme and will need to be repaid once the scheme is terminated usually by way of the property being sold or the resident s demise within the scheme s payment terms to avoid interest charges. (Please see the Deferred Payments leaflet available from us for more information.)

Whatever your circumstances Remember: â&#x20AC;˘ If your partner still lives at home, they will not be means-tested. If you both have a private pension you can opt for only half to be considered when you are assessed.

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Information, legal and financial issues continued What will you have to pay for your care? continued • Your assessment will be made up of two elements, a care part and a financial one.

• A nursing home will generally be more expensive than a residential home which only offers a personal care service.

Consider claiming: • Income support • Pension Credit

Lincolnshire County Council s contribution to care costs Lincolnshire County Council will pay the following rates if they are supporting you in a care home or care home with nursing. The rates shown will be reviewed in April 2013 and include an individual s assessed contribution as well as the Council s contribution.

The new expected rates are as follows:

Definitely claim: • Attendance Allowance, worth either £51.85 or £77.45 per week depending on your care needs.

Moving into a care home with nursing?

• You will be eligible for the NHS Nursing Care Contribution ‒ currently £108.70 per week.

Always seek advice: • Independent help is available to guide you through your financial options. There may be a number of solutions to retaining your capital whilst paying for care.

The figures mentioned here may change over the life of this Directory. For current information, please contact us on 01522 782155.

Category of care

New Placements (£) - per week

Older People Residential

391

Older People High Dependency

432

Older People Nursing

416

Mental Health Residential

407

Mental Health Nursing

417

Learning Disability Residential/Nursing

457

Physical Disability Residential/Nursing

503

Respite & short stays: If your stay is not expected to last for more than 56 days then there is a fixed flat weekly charge depending on your age and financial situation. See My Choice My Care for more details.

Third party payments If the care home you eventually choose costs more than the rate we usually pay for a person with your needs, someone will have to make up the difference. This extra payment is often referred to as a top-up or third party top-up .

Except in limited circumstances, the law states that you are not allowed to make this additional payment yourself. The responsibility for this often falls to a member of your family or a benevolent sponsor such as a charity. Once this person or organisation has been confirmed, they must sign an agreement formalising the arrangement.

It is important that whoever agrees to do this for you is made aware that the amount could increase in the future and they must be confident any increases will be met. Should payments stop for any reason, you should seek help and advice from us immediately.

As the financing of care is a complex area, you are advised to contact us to ask for specific advice and individual guidance.

For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

47

Information, legal and ďŹ nancial issues continued How solicitors can help A solicitor can give you impartial advice about wills, making gifts, estate planning and Powers of Attorney. Some can also offer guidance on immediate and long-term care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees.

Lasting Powers of Attorney (LPA) allow you to appoint someone you trust to make decisions about your personal welfare, including healthcare and consent to medical treatment, and/ or your property and financial affairs. A LPA is only valid once registered with the Office of the Public Guardian. It allows for a person of your choice to make decisions on your behalf at a time when you may be unable.

The Court of Protection can issue Orders directing the management of a person s property and financial affairs if they are incapable of managing their own affairs should they not have a LPA. The Court procedure is presently very slow and the fees are quite expensive so preparing a LPA is always advisable, providing you have somebody sufficiently trustworthy to appoint as your attorney.

An advance directive allows you to communicate your wishes in respect of future medical treatment but it is not legally binding.

You may instead wish to make a living will, properly known as an advance decision setting out treatment that you do not want to receive in specified circumstances, which would legally have to be followed, even if you die as a result.

Any proposed gift out of your estate needs careful consideration of the benefits, risks and implications, particularly on any future liability for care costs or tax liability

Long-term care: whether you remain in your own home or move into sheltered or residential care, you may qualify for financial assistance in the form of social care and NHS-funded care and welfare benefits.

If you don t have your own solicitor, ask family or friends for their recommendations. Contact several firms, explain your situation and ask for an estimate of cost and an idea of time scales involved. Many firms will make home visits if necessary and will adapt their communications to meet your needs.

It s important to find a solicitor who specialises in this area of the law.

Solicitors for the Elderly (SFE) are a national association committed to providing and promoting high-quality legal services for older people. Tel: 0870 067 0282 Web: www.solicitorsfortheelderly.com For further advice and information, call this Directory s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Inspection and registration of care services The Care Quality Commission registers, inspects and reviews all adult social care and healthcare services in England in the public, private and voluntary sectors. This includes care homes, care homes with nursing, home care agencies and NHS services, amongst others.

Since October 2010, all care providers have been registered under a new system, introduced by the Health and Social Care Act 2008, which will bring

48

adult social care, independent healthcare and the NHS under a single set of essential standards of quality and safety for the first time.

The Care Quality Commission will hold and publish up to date information about the compliance of health and social care providers with essential standards of quality and safely.

Following an inspection, each care home and home care agency is given a report of how it rates

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Information, legal and ďŹ nancial issues continued Inspection and registration of care services continued against national essential standards of quality and safety. Each service s report can be seen on the Care Quality Commission website: www.cqc.org.uk The focus of an inspection is on the standards of care that people who use the service receive and whether they are happy with their care. Virtually all inspections are unannounced.

When considering a care service, it s always a good idea to check their report on the Care Quality

Commission website: www.cqc.org.uk For any enquiries or to register a concern or a complaint, contact the Care Quality Commission by telephone: 03000 616161 or by email: enquiries@ cqc.org.uk The Care Quality Commission Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

Lincolnshire Care Association (LinCA) A Quality of Life and a Standard of Living Lincolnshire is one of the largest Counties in the UK. The historic City of Lincoln is home to one of the most stunning Cathedrals in the country that overlooks a rural landscape. The rolling hills of the Wolds and the popular market towns both inland and along the coast are reasons why people look to retire to this beautiful county.

As approximately 22% of Lincolnshire s population are older people, and this figure is rising, there are understandably a large number of care providers who respond to a wide range of care and support needs.

Lincolnshire Care Association (LinCA) is a limited company by guarantee representing the interests of care providers from within the independent and voluntary sector in Lincolnshire.

LinCA is managed by a voluntary Board of Directors appointed by its members. Each Director

represents an alternative provision of care across the county. Together they represent the Association s members at a variety of meetings with colleagues from within the health and social care sector to consider issues such as workforce and emergency planning, safeguarding, contracting and assessment of quality.

Benefits of membership includes cost efficiencies, training, networking and the opportunity to share good practice in order that together we can strive towards ensuring that the most vulnerable within our society have access to a good quality of life and standard of living.

For further information regarding Lincolnshire Care Association, its members and the benefits of membership visit www.lincolnshirecare.org.uk or contact the Administrator, Sarah Burgess on Lincoln (01522) 514444.

Lincolnshire County Council free guide The Good Life Guide The Good Life Guide has been developed to provide important information and advice to people of retirement age and over in Lincolnshire.

The guide has been developed through partnership working between ourselves, NHS Lincolnshire, Lincolnshire Police and Age UK (previously called Age Concern).

The first edition of the guide was published in late 2008 with the second edition published in January 2010. The Good Life Guide is funded by the

Health & Well-being Fund.

The wide variety of topics covered in the handbook aim to help you stay secure and healthy throughout your retirement. The guide gives handy tips on a range of topics including how to make your home safer and crime prevention.

There is also general health advice ranging from information about healthy eating and suitable exercises to hints and tips for avoiding falls.

To obtain your free copy of the Good Life Guide please phone 01522 782172.

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

49

Useful contacts Useful local contacts Age Care Advice Tel: 07772 992732 Email: agecareadvice@gmail.com www.agecareadvice.co.uk Adult Social Care Customer Service Centre Tel: 01522 782155 Adults Supporting Adults Is a charitable organisation offering a range of community based services, including day time provision, respite and extended stay visits to learn new skills. For more information please contact Tel: 01529 416270 Email: enquiries@asaorg.co.uk Age UK Boston & South Holland County Hall, Market Place, Boston PE21 6DY Tel: 01205 364161 Email: acbsh@btconnect.com Age UK Kesteven Council Offices, Eastgate, Sleaford NG34 7EB Tel: 01529 302843 Email: all@ageconcernkesteven.co.uk Age UK Lincoln The Day Centre, 23 Sixfield Close, Lincoln LN16 0EJ Tel: 01522 696000 Email: info@ageconcernlincoln.org.uk www.ageuk.org.uk/lincoln Age UK Lindsey The Old School House, Manor House Street Horncastle LN9 5HF Tel: 01507 524242 Email: info@ageconlin.co.uk Age UK Spalding District John van Geest Day Centre, 1 The Meadows, Park Road, Spalding PE11 1XR Tel: 01775 720305 Email: info.ageconcern@btconnect.com Alzheimer s Society Lincolnshire 15 Sixfield Close, Lincoln LN6 0EJ Tel: 01522 692681 Fax: 01522 697896 Email: lincoln@alzheimers.org.uk

50

British Red Cross Unity House, 22 Tollemache Road South Spittlegate Level, Grantham, Lincs NG31 7UH Tel: 0845 054 7171 www.redcross.org.uk Carers Connect 23 Sixfield Close, Lincoln LN6 0EJ Tel: 01522 812830 Email: info@carersconnect.net Carers Team at the CSC Witham Park House, Waterside South, Lincoln LN5 7JN Tel: 01522 782224 Email: Carers_Team@lincolnshire.gov.uk Crossroads - Caring For Carers - South Humber Ltd 18 Hainton Avenue, Grimsby DN32 9BB Tel: 01472 345842 Email: crossroads@southhumber.fsnet.co.uk Deaf Lincs Annex A, County Offices, Eastgate, Sleaford Lincs NG34 7EB Tel: 01522 554932 Disability Lincs Ancaster Day Centre, Boundary Street, Lincoln LN5 8NJ Tel: 01522 870602 Email: enquiries@disabilitylincs.org.uk Headway Lincolnshire Headway is the UK s leading brain injury charity.

Helpline: 07702 602386 Information helpline: 0808 8002244 Mon-Fri 9.00am - 5.00pm ICES Orchard House, Orchard Street, Lincoln LN1 1ES Tel: 01522 553959 / 01522 554175 Email: wendy.ramsey@lincolnshire.gov.uk Integrated Learning Disability Team Brumby Resource Centre, East Common Lane Scunthorpe DN16 1QQ Tel: 01724 298222

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Useful contacts continued Useful local contacts continued Lincoln and Lindsay Blind Society Bradbury House, Ramsgate, Louth LN11 0NB Tel: 01507 605604 Email: info@llbs.co.uk

Lincoln Office Community Centre, Croft Street, Lincoln LN2 5AX Tel: 01522 536765 Email: help@mencap.org.uk

Lincolnshire Association of People with Disabilities (LAPD) Ancaster Day Centre Boundary Street Lincoln LN5 8NJ Tel: 01522 530301

Penderels Trust Aims to assist people with all aspects of independent living.

Ground Floor, Global House Allenby Industrial Estate, Crofton Close Lincoln LN3 4NL Tel: 01522 529 300 Fax: 01522 529 888 Email: lincolnshire@penderelstrust.org.uk

Boston Office Tel: 01205 351189 Email: boston@lapd.uk.com Lincolnshire Home Improvement Agency Customer Relations, Mercury House, Willoughton Drive, Foxby Lane Business Park, Gainsborough, Lincolnshire DN21 1DY Tel: 0845 450 9115 Email: info@lincshia.org Lincolnshire Integrated Community Equipment Service (ICES) Tel: 0845 121 2031 Lincolnshire Patient & Advice Liaison Service (PALS) Oak House, Witham Park, Waterside South Lincoln LN5 7FB Tel: 0845 602 4384 or email: info@lincspals.nhs.uk MS Society Freephone helpline for the National MS Society.

They can provide details for Lincolnshire MS Societies.

Tel: 0808 800 8000 Boston & South Holland Branch Tel: 01205 724550 Email: helpline@mssociety.org.uk North Hykeham Tel: 01522 838220 Email: helpline@mssociety.org.uk Mencap Grantham Office The Cree Centre, Aire Road, Grantham, Lincs NG31 7QP Tel: 01467 566050 Email: annette.tweedie@granthammencap.co.uk

Rethink Skegness CMHT, 17 Lumley Avenue, Skegness PE25 2AP Tel: 01754 610509 Email: lincolncarers@rethink.org Samaritans 17 Hungate, Lincoln LN1 1ES Tel: 08457 909090 Email: jo@samaritans.org Sensory Impairment Lincolnshire County Service (SILCS) BID Services, 7 Checkpoint Court Sadler Road, Lincoln LN6 3PW Tel: 01522 848295 Minicom: 0121 2466101 Email: sensorysupport@silcs.org.uk South Lincolnshire Blind Society Elmer House, Finkin Street, Grantham, Lincolnshire NG31 5QZ Tel: 01476 592775 Email: slbs@blind-society.org.uk Supporting People Supporting People fund housing-related support services across Lincolnshire to help people live more independently in their homes.

Room 3A, Orchard House, Lincoln LN1 1BA Tel: 01522 782155 Email: supporting_people@lincolnshire.gov.uk Total Voice Advocacy 5 Saxilby Enterprise, Skellingthorpe Road, Saxilby, Lincoln LN1 2LR Tel: 01522 706580 Email: tvl@voiceability.org

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

51

Useful contacts continued Useful national contacts Action on Elder Abuse (AEA) Works to protect, and prevent the abuse of, vulnerable older adults.

Helpline: 0808 808 8141 www.elderabuse.org.uk

Friends of the Elderly A charity that supports older people who have a range of practical needs.

Tel: 0207 730 8263 www.fote.org.uk

Age UK (the new, combined, Age Concern and Help the Aged) National helpline: 0800 169 8787 www.ageuk.org.uk

IndependentAge Pledges to tackle social isolation by getting older people online and supporting them in their homes.

Tel: 0207 605 4200 www.independentage.org.uk

Association of Charity Officers A national umbrella body for benevolent charities.

Tel: 01707 651777 www.aco.uk.net British Institute of Learning Difficulties (BILD) Committed to improving the quality of life for people with a learning disability.

Tel: 01562 723 010 www.bild.org.uk Carers UK The voice of carers.

Tel: 0207 490 8818 www.carersuk.org Counsel and Care Advice and help for older people.

Tel: 0845 300 7585 www.counselandcare.org.uk Elderly Accommodation Counsel Help older people make informed choices about meeting their housing and care needs.

Free advice line: 0800 377 7070 www.housingcare.org FirstStop Advice Advice and information on all aspects of care, accommodation, housing, finance and rights for older people.

Care Advice Line: 0800 389 2077 Finance Advice Line: 0800 310 2011 www.firststopadvice.org.uk

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Mencap National Helpline 123 Golden Lane, London EC1Y 0RT Tel: 020 7454 0454 Email: help@mencap.org.uk National Association for Providers of Activities for Older People (NAPA) Promotes the importance of activities for older persons.

Tel: 0207 078 9375 www.napa-activities.co.uk Parkinsons Society Parkinson s UK, 215 Vauxhall Bridge Road, London SW1V 1EJ Tel: 0844 225 3620 Email: hello@parkinsons.org.uk Registered Nursing Home Association (RNHA) Campaigns for high standards in nursing home care.

Tel: 0121 451 1088 www.rnha.co.uk Relatives and Residents Association, The Exists for older people needing, or living in, residential care and the families and friends left behind.

Advice line: 0207 359 8136 www.relres.org United Kingdom Home Care Association (UKHCA) Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors.

Helpline: 0208 288 5291 www.ukhca.co.uk

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

That’s why we’re one of the UK’s leading healthcare providers Our care homes and nursing homes are unique and we're proud to offer consistently high standards of service and care. In a Four Seasons Health Care home, we consider the individual and ensure that the care they receive has been designed with them in mind, with the emphasis on enhancing their well being.

We are able to provide a range of care options including residential, nursing and dementia care services for both long stay and short stay respite service users.

To contact one of our homes directly or for further information please visit www.fshc.co.uk

Willoughby Grange Care Home Willoughby Rd, Boston, Lincolnshire PE21 9EG T: 01205 357836 E: willoughby.grange@fshc.co.uk The Elms Care Home Elm Drive, Louth, Lincolnshire LN11 0DE T: 01507 350100 E: the.elms@fshc.co.uk Aspen Lodge Care Home Yarborough Road, Skegness, Lincolnshire PE25 2NX T: 01754 610320 E: aspen.lodge@fshc.co.uk Doulton Court Care Home Alford Road, Sutton-on-sea, Lincolnshire LN12 2HF T: 01507 441026 E: doulton.court@fshc.co.uk Woodview Care Home (Elderly Care) 127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: woodview@fshc.co.uk Greenwood Care Home (Young Physically Disabled) 127 Lincoln Road, Branston, Lincoln, Lincolnshire LN4 1NT T: 01522 790604 E: woodview@fshc.co.uk

Boston Boston care homes ASHRIDGE 14 Tower Road, Boston PE21 9AD Tel: 01205 366922

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RALPHLAND CARE HOME Ralphs Lane, Frampton, Nr Boston PE20 1QU Tel: 01205 722332 Advert page 55 OP D PD LDA MH YA

FRAMPTON HOUSE RESIDENTIAL CARE HOME West End Road, Frampton, Boston PE20 1BT OP D Tel: 01205 724216 Advert page 55

SKIRBECK COURT O 55a Spilsby Road, Boston PE21 9NU Tel: 01205 361444 Advert Inside Front Cover

FRANKLIN S LODGE 120-122 High Street, Boston PE21 8TH Tel: 01205 311925

VAUXHALL COURT CARE HOME Vauxhall House, Frieston Road, Boston PE21 0JW OP D MH Tel: 01205 354911

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GARDENS RESIDENTIAL HOME, THE O 88 Sleaford Road, Boston PE21 8EY Tel: 01205 359797 MANOR GATE CARE HOME 190 Causeway, Wyberton PE21 7BS Tel: 01205 366260 MINSTRELS RESIDENTIAL HOME, THE Main Road, Wrangle, Boston PE22 9AJ Tel: 01205 870910 OLD RECTORY, THE Main Road, Stickney PE22 8AY Tel: 01205 480885

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WESTFIELD CARE HOME 34 Sleaford Road, Boston PE21 8EU Tel: 01205 365835

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WILLOUGHBY GRANGE CARE HOME Willoughby Road, Boston PE21 9EG Tel: 01205 357836 Advert page 53

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WOODLANDS COURT CARE HOME O Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355

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MEADOWS EDGE Wyberton West Road, Boston PE21 7JU Tel: 01205 353271 Advert page 55

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Boston care homes with nursing ELMWOOD HOUSE NURSING HOME 88 Sleaford Road, Boston PE21 8EY Tel: 01205 369235 GEORGIANS (BOSTON) LTD, THE O 50 Wide Bargate, Boston PE21 6RY Tel: 01205 364111

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HUNTERS CREEK CARE HOME 130 London Road, Boston PE21 7HB Tel: 01205 358034 Advert Inside Back Cover OP D PD YA

RALPHLAND CARE HOME Ralphs Lane, Frampton, Nr Boston PE20 1QU Tel: 01205 722332 Advert page 55 OP D PD LDA MH YA ST JOHN S NURSING HOME White House Lane, Boston PE21 0BE Tel: 01205 366059

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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

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+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Ralphland Care Home Ralphs Lane, Frampton, Nr Boston, Lincolnshire PE20 1QU Set in open ďŹ elds with a continually changing picturesque agricultural landscape. purpose built, 34 bedded residential, Respite and Day Care home for older people. â&#x20AC;˘ Dedicated private wing within the home, which has its own en-suite bathrooms. â&#x20AC;˘ Encouragement to personalise their room to create a â&#x20AC;&#x153;home from homeâ&#x20AC;? atmosphere. â&#x20AC;˘ Catering for all dietary requirements, with well-balanced home cooked meals. â&#x20AC;˘ Regular visits from a chiropodist, in-house hairdressing salon, regular church services. â&#x20AC;˘ Monthly entertainment and daily activities run by our activities coordinator. â&#x20AC;˘ Residents enjoy outings to local attractions and families are welcome to join us. â&#x20AC;˘

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www.hopehealthcare.co.uk

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Frampton House, West End Road, Frampton, Boston, PE20 1BT Tel: 01205 724 216 Web: www.framptonhouse.co.uk

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At Meadows Edge Care Home, our dedicated, fully trained staff recognise the importance of privacy and independence. We are a friendly, professional, residential care home specialising in care of the elderly, and also all forms of dementia.

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White Gables

Where quality of life counts

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Looking for care or support?

For independent, impartial advice on your care options, call this Directoryâ&#x20AC;&#x2122;s advice line on freephone 0800 38 92 077 We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria.

Advice for older people

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

55

Boston care homes with nursing continued WHITE GABLES CARE HOME O 21 Willington Road, Kirton, Boston PE20 1EP Tel: 01205 723874 Advert page 55

OP D SI

WILLOUGHBY GRANGE CARE HOME Willoughby Road, Boston PE21 9EG Tel: 01205 357836 Advert page 53

WOODLANDS COURT CARE HOME O Boston Road, Kirton, Boston PE20 1DS Tel: 01205 723355

OP D

OP D

Gainsborough Gainsborough care homes BLENHEIM CARE CENTRE O Hemswell Cliff, Gainsborough DN21 5TJ Tel: 01427 668175 Advert below CHESTNUT HOUSE 62 High Street, Marton DN21 5AW Tel: 01427 718272

OP PD YA

NORTH WARREN HOUSE O North Warren Road, Gainsborough DN21 2TU Tel: 01427 612171

MH YA AD

OLD RECTORY, THE O Sturton Road, Saxilby, Lincoln LN1 2PG Tel: 01522 702346 Advert below

FOXBY COURT O Middlefield Lane, Gainsborough DN21 1QR Tel: 01427 613376 Advert Inside Front Cover KINGSWAY CLAYTON HOUSE RESIDENTIAL CARE HOME O 9-11 Lea Road, Gainsborough DN21 1LW Tel: 01427 613730

OP

OP

OP D

OWLS BARN 47-49 High Street, Marton, Gainsborough DN21 5AL OP D LDA MH Tel: 01427 718842

Blenheim Care Centre Hemswell Cliff, Gainsborough DN21 5TJ

OP LDA

â&#x20AC;˘ Care home with nursing â&#x20AC;˘ Physiotherapy â&#x20AC;˘ Long

MANOR RESIDENTIAL HOME, THE The Green, Scotter, Gainsborough DN21 3UD OP MH Tel: 01724 764884

Living Training â&#x20AC;˘ Pets by arrangement â&#x20AC;˘ Own GP if

stay, short stay, respite & day care â&#x20AC;˘ Independent required â&#x20AC;˘ Own furniture if required â&#x20AC;˘ Close to local shops â&#x20AC;˘ Minibus or other transport â&#x20AC;˘ Daily activities/ trips out â&#x20AC;˘ Lift â&#x20AC;˘ Wheelchair access â&#x20AC;˘ Gardens for residents â&#x20AC;˘ Residentsâ&#x20AC;&#x2122; kitchenette â&#x20AC;˘ Phone point in

MILL HOUSE, THE Cliff Top, Ingham, Lincoln LN1 2YQ Tel: 01522 730153

own room/mobile â&#x20AC;˘ Television point in own room Contact Nicola Walker on 01427 668175 to ďŹ nd out more

LDA YA

;OL 6SK 9LJ[VY`

â&#x20AC;˘ Warm, friendly environment â&#x20AC;˘ Independence and dignity maintained â&#x20AC;˘ Freshly prepared meals with dietary needs catered for â&#x20AC;˘ Entertainment and activities provided â&#x20AC;˘ Visitors welcome at any time â&#x20AC;˘ Short breaks, day care and respite care offered â&#x20AC;˘ Committed staff team providing a high quality of care

Sturton Road â&#x20AC;˘ Saxilby â&#x20AC;˘ Lincoln â&#x20AC;˘ LN1 2PG Telephone: 01522 702346 â&#x20AC;˘ Fax: 01522 702346 â&#x20AC;˘ Email: theoldrectory@mandmcare.co.uk

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

56

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

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Gainsborough care homes continued REDCOTE RESIDENTIAL HOME 23 Gainsborough Road, Lea, Gainsborough DN21 5HR OP Tel: 01427 615700

TIGH BRUADAIR O Summer Hill, Gainsborough DN21 1HQ Tel: 01427 611541

ST OGGS 14 Front Street, Morton, Gainsborough DN21 3AA MH YA AD Tel: 01427 617173

WISPINGTON HOUSE O 41 Mill Lane, Saxilby, Lincoln LN1 2QD Tel: 01522 703012

OP D PD YA

FOXBY HILL CARE HOME O Foxby Hill, Gainsborough DN21 1PN Tel: 01427 611231

OP D PD YA

LDA YA

Gainsborough care homes with nursing BLENHEIM CARE CENTRE O Hemswell Cliff, Gainsborough DN21 5TJ Tel: 01427 668175 Advert page 56

OP PD YA

BLYTON COURT 3 Laughton Road, Blyton, Gainsborough DN21 3LG PD MH YA Tel: 01427 628791

GABLES MANOR Ingleby, Saxilby, Lincoln LN1 2PQ Tel: 01522 704250

CHEYNE HOUSE CARE HOME O Main Street, North Carlton, Lincoln LN1 2RR Tel: 01522 730078 Advert below and page 64 OP D

GROSVENOR HOUSE CARE HOME O 19 Back Street, East Stockwith, Gainsborough DN21 3DL Tel: 01427 616950 Advert page 57

DROVERS CALL 186 Lea Road, Gainsborough DN21 1AN Tel: 01427 678300 ELIOT HOUSE Crooked Billet Street, Morton, Gainsborough DN21 3AH Tel: 01427 617545

OP D PD

OP D PD MH

FERNDENE CARE HOME Parksprings Road, Gainsborough DN21 1NR Tel: 01427 810700

OP D

LDA

OP D PD YA

HOLLY TREE LODGE CARE HOME O 3 Eastgate, Scotton Gainsborough DN21 3QR Tel: 01724 762537 Advert page 58 OP D PD LDA HOWSON CARE CENTRE O Marton Road, Willingham-by-Stow DN21 5JU OP D LDA MH YA Tel: 01427 788283 LAUGHTON CROFT CARE HOME WITH NURSING O Gainsborough Road, Scotter Common, Gainsborough DN21 3JF OP D PD MH SI YA AD Tel: 01724 762678

Cheyne House Care Home

is one of the best care homes in Lincolnshire and is registered for residential, nursing and dementia sufferers. NHS Lincolnshire Care Home Assessment awarded the home an excellent score of 97%

The Deprivation of Liberty Safeguarding team, on behalf of NHS Lincolnshire, used the home as a benchmark for auditing other care homes and awarded a rating of â&#x20AC;&#x2DC;excellentâ&#x20AC;&#x2122; in all areas.

Cheyne House Care Home: Main Street, North Carlton, Lincoln, Lincolnshire, LN1 2RR Telephone/Fax: 01522 730078 â&#x20AC;˘ Mobile: 07780685075 â&#x20AC;˘ Email: cheynehouse@hotmail.co.uk

rated as 97%

excellent

It is in your best interest to visit Cheyne House prior to making any decisions for yourself or your loved ones.

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

59

Gainsborough care homes with nursing continued MANOR NURSING HOME, THE O Dog & Duck Lane, Morton, Gainsborough DN21 3BB Tel: 01427 612796

MIDDLEFIELD HOUSE NURSING HOME Middlefield Lane, Gainsborough DN21 1TY Tel: 01427 615577

LDA YA

OP D MH

Grantham Grantham care homes AVERY LODGE O 37 Beacon Lane, Grantham NG31 9DN Tel: 01476 590674

OP D PD

CAYTHORPE RESIDENTIAL HOME 77 High Street, Caythorpe, Grantham NG32 3DP OP D Tel: 01400 272552 Advert page 61 CHANDOS HOUSE O Gorse Road, Grantham NG31 9LH Tel: 01476 562393 Advert Inside Front Cover

AYRSHIRE HOUSE 24-26 Main Road, Long Bennington, Newark, Nottinghamshire NG23 5EH Tel: 01400 281971

LDA

BELVOIR HOME CARE HOME O Brownlow Street, Grantham NG31 8BE Tel: 01476 565454

OP D

BIRCHWOOD RETIREMENT HOME 6-8 Dudley Road, Grantham NG31 9AA Tel: 01476 562042

OP D

CASTLEGATE HOUSE RESIDENTIAL HOME 49 Castlegate, Grantham NG31 6SN Tel: 01476 560800

FAIRVIEW FARM Gloucester Road, Grantham NG31 8RJ Tel: 01476 570507

LDA

GREGORY HOUSE O Welby Gardens, Grantham NG31 8BN Tel: 01476 562192 Advert Inside Front Cover HARROW STREET, 18 Grantham NG31 6HF Tel: 01476 574429

OP

OP

OP PD LDA SI YA

OP D

Grantham care homes with nursing BELTON LODGE NURSING HOME 213 Belton Lane, Grantham NG31 9PW Tel: 01476 579798

OP

HARROWBY LODGE NURSING HOME O 4 Harrowby Lane, Grantham NG31 9HX OP D PD YA Tel: 01476 568505 KINGS COURT NURSING HOME O Church Street, Grantham NG31 6RR Tel: 01476 576928

NEWTON HOUSE CARE HOME 148 Barrowby Road, Grantham NG31 8AF Tel: 01476 452172 Advert page 61 OP D PD MH YA ST EDMUNDS NURSING HOME Worcester Road, Grantham NG31 8SF Tel: 01476 576811

OP PD YA

OP PD LDA YA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

60

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Choosing the right care home for Mum was made easy.

From the moment my mother and I first visited her Barchester home, we knew we had found somewhere pretty special. Elegant surroundings, delicious food and beautiful gardens were made even more appealing by the presence of like-minded residents with whom she can socialise and enjoy activities.

For my part, knowing that sheâ&#x20AC;&#x2122;s safe in the care of such a dedicated and compassionate team gives me great peace of mind. And for that Iâ&#x20AC;&#x2122;m extremely grateful.

â&#x20AC;˘ Nursing Care â&#x20AC;˘ Residential Care â&#x20AC;˘ Dementia Care â&#x20AC;˘ Respite Care

T hank you, Barchester!

Why not call us or drop in for a chat over a cup of tea?

YEARS

www.barchester.com

2012

Chater Lodge Care Home

Newton House Care Home

Wood Grange Care Home

Stamford, Lincolnshire, PE9 3TJ

Grantham, Lincolnshire, NG31 8AF

Bourne, Lincolnshire, PE10 9TU

Tel: 01780 778 807

Tel: 01476 452 172

Tel: 01778 752 586

Belton House from the park

Looking

Caythorpe Residential Home

1992

Quality Rating â&#x20AC;&#x2DC;excellentâ&#x20AC;&#x2122; Caythorpe provides for older people and people with dementia.

The Home provides a full range of services and facilities: â&#x20AC;˘ Home cooking is provided and all diets are catered for â&#x20AC;˘ Trained staff â&#x20AC;˘ Regular relative/ resident meetings â&#x20AC;˘ Dental, clergy, hairdressing & chiropody â&#x20AC;˘ Own furniture/pets welcome by prior arrangement â&#x20AC;˘ Access to wireless internet and DVD equipment â&#x20AC;˘ Enclosed Garden â&#x20AC;˘ Activities/outings organized â&#x20AC;˘ Day care service also provided â&#x20AC;˘ Registered for 14 residents Members of National Association for Providers of Activities for older people

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Len (Resident)

Tel: 01400 272552. 77 High Street, Caythorpe, Grantham, Lincolnshire NG32 3DP

? t r o p p u s r o e r a c r fo

formation DENT advice and in EN EP D IN an es rt id advice line prov A personalised repo s. ht rig d an g in This Directoryâ&#x20AC;&#x2122;s free nd ation, fu using with ing care, accommod all care homes or ho of service encompass ils ta de g in id ov g r customers pr ation about choosin rm fo in ry ta en can be generated fo m le ith supp meet their criteria w care schemes that and funding care. e service to 92 077 will enable th 38 00 08 r be m nu hone le taking One call to the freep uâ&#x20AC;&#x2122;re looking for, whi yo re ca of pe ty t ha actly w build a proďŹ le of ex terests. rsonal needs and in pe ur yo t un co ac to in

Call 0800 38 92 077

Advice for older people

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

61

Horncastle Horncastle care homes BRAMHALL RESIDENTIAL HOME 1 Butt Lane, Tattershall LN4 4NL Tel: 01526 342632 CLARENCE HOUSE AND THE GRANARY 53 West Street, Horncastle LN9 5JE Tel: 01507 524466

OP

LDA YA

HEATHERLEA HOUSE RESIDENTIAL CARE HOME 109 Tor-o-Moor Road, Woodhall Spa LN10 6SD OP D Tel: 01526 353394 NETHERLANDS Spilsby Road, Horncastle LN9 6AL Tel: 01507 522009

LDA YA

EASTWOOD LODGE O Stanhope Avenue, Woodhall Spa LN10 6SP OP D PD Tel: 01526 352188

RUSSELL GREEN CARE HOME 11 Stanhope Avenue, Woodhall Spa LN10 6SP OP D LDA SI Tel: 01526 352879

GROVE RESIDENTIAL CARE HOME, THE Main Street, West Ashby, Horncastle LN9 5PT OP D YA Tel: 01507 522507

WESTERLEY RESIDENTIAL HOME FOR THE ELDERLY The Broadway, Woodhall Spa LN10 6SQ OP Tel: 01526 352231 Advert page 63

Horncastle care homes with nursing NIGHTINGALE HOUSE CARE CENTRE Main Road, Bucknall, Lincoln LN10 5DT OP PD Tel: 01526 388261

Advert Outside Back Cover

TANGLEWOOD CARE HOME O 36 Louth Road, Horncastle LN9 5EN OP D PD YA Tel: 01507 527265

Advert Inside Back Cover

SOUTH WOLD NURSING HOME South Road, Tetford, Horncastle LN9 6QB Tel: 01507 533393

TORAY PINES CARE HOME O School Lane, Coningsby, Lincolnshire LN4 4SJ OP D PD YA Tel: 01526 344361/2

Advert Inside Back Cover

OP D

Kinema in the woods

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

62

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

:HVWHUOH\ :RRGKDOO 6SD RIIHUV · A person centred environment for permanent residential, respite or day care. · A Christian ‘family’ with daily acts of worship. · High quality en-suite room with comfortable lounges, inspiring gardens and a wide range of activities. · The warmest of welcomes for you and your family and friends.

&DOO XV QRZ IRU D EURFKXUH RU WR DUUDQJH D YLVLW Westerley,The Broadway,Woodhall Spa, Lincolnshire, LN10 6SQ Call 01526 352231 or e-mail at woodhallm@lwpt.org.uk or visit www.lwphomes.org.uk

Lincoln Lincoln care homes AN CALADH HOUSE 4 Church Hill, Washingborough, Lincoln LN4 1EH LDA YA Tel: 01522 790110

CANWICK COURT CARE CENTRE 78 South Park, Lincoln LN5 8ES Tel: 01522 544595

ASHLEY COURT, 1 O Boundary Street, Lincoln LN5 8PQ Tel: 01522 539247

ERMINE HOUSE O Laughton Way, Ermine Estate, Lincoln LN2 2EX Tel: 01522 529093 Advert Inside Front Cover

OP

BERNADETTE HOUSE O The Old Vicarage, South Park, Lincoln LN5 8EW OP D Tel: 01522 521926 Advert page 64

FOSSE HOUSE O Hykeham Road, Lincoln LN6 8AA Tel: 01522 524612 Advert Inside Front Cover

OP

BOULTHAM PARK HOUSE O Rookery Lane, Lincoln LN6 7PH Tel: 01522 681500 Advert Inside Front Cover

OP D

GROVE CARE CENTRE, THE 14 Church Road, Skellingthorpe, Lincoln LN6 5UW OP D PD Tel: 01522 500710

OP D

HARTSHOLME HOUSE O Ashby Avenue, Hartsholme, Lincoln LN6 0ED Tel: 01522 683583 Advert Inside Front Cover

BRANTLEY MANOR CARE HOME O Brant Road, Lincoln LN5 8RX Tel: 01522 543866 Advert page 64

PD YA

OP D

OP D

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

63

Brantley Manor Brantley Manor lies just two miles south of one of Englandâ&#x20AC;&#x2122;s most historic cathedral cities, Lincoln. The property is close to local amenities and is surrounded by mature trees and hedges.

â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘

Daycare Respite Care Older person needs met Staff qualiďŹ ed and experienced in Alzheimerâ&#x20AC;&#x2122;s/Dementia Attractively decorated rooms 24 hour call systems Wheelchair access Fresh, vaired menu for all diets Group activities Highly qualiďŹ ed & friendly staff

â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘ â&#x20AC;˘

Address: Brantley Manor Care Home, Brant Road, Lincoln, Lincolnshire, LN5 8RX Telephone: 01522 543866 Web: www.pearlcare.co.uk Email: brantleymanor@pearlcare.co.uk

Bernadette House

Bernadette House is one of the outstanding residential care homes in Lincoln, specialising in dementia care. We also offer respite and day care with newly refurbished en-suite rooms.

Bernadette House The Old Vicarage South Park Lincoln LN5 8EW

It is set in one acre of picturesque gardens within close proximity of the shops and amenities.

We offer excellent standards of care and accommodation for the elderly (from age 55 years and up) and work within the guidelines of the national minimum standards.

Tel: 01522 521926 Email: Bernadettehouse@btconnect.com Web: www.bernadettehouseltd.co.uk

Cheyne House Care Home

is one of the best care homes in Lincolnshire and is registered for residential, nursing and dementia sufferers. NHS Lincolnshire Care Home Assessment awarded the home an excellent score of 97%

The Deprivation of Liberty Safeguarding team, on behalf of NHS Lincolnshire, used the home as a benchmark for auditing other care homes and awarded a rating of â&#x20AC;&#x2DC;excellentâ&#x20AC;&#x2122; in all areas.

Cheyne House Care Home: Main Street, North Carlton, Lincoln, Lincolnshire, LN1 2RR Telephone/Fax: 01522 730078 â&#x20AC;˘ Mobile: 07780685075 â&#x20AC;˘ Email: cheynehouse@hotmail.co.uk

rated as 97%

excellent

It is in your best interest to visit Cheyne House prior to making any decisions for yourself or your loved ones.

Lincoln care homes continued LINDUM PARK HOUSE CARE HOME 1-2 Lindum Road, Lincoln LN2 1NN Tel: 01522 545099

D LDA MH YA

MONSON RETIREMENT HOME 9-11 Monson Street, Lincoln Tel: 01522 520643 REDCOTE HOUSE RESIDENTIAL CARE HOME Redcote Drive, Lincoln LN6 7HQ Tel: 01522 500796

RICHMOND ROAD, 8-10 Lincoln LN1 1LQ Tel: 01522 887123

MH

OP D

RIDGEWAY CARE CENTRE 2-6 The Avenue, Lincoln LN1 1PB Tel: 01522 530552

OP D

OP D

RUCKLAND COURT CARE HOME (LACE) Ruckland Avenue, Lincoln LN1 3TP Tel: 01522 530217 Advert page 5

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64

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Lincoln care homes continued SAMPSON HOUSE (LINKAGE) 400 Skellingthorpe Road, Lincoln LN6 7YD Tel: 01522 697378 Advert page 72 SCORER STREET, 122 Lincoln LN5 7SX Tel: 01522 804167 STONES PLACE Skellingthorpe Road, Lincoln LN6 0PA Tel: 01522 684325

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SWALLOW LODGE O Fen Lane, North Hykeham, Lincoln LN6 8UZ Tel: 01522 555501

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TAMAR HOUSE 5 Riseholme Road, Lincoln LN1 3JN Tel: 01522 524093

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WEST DEAN CARE HOME 77-79 Yarborough Road, Lincoln LN1 1HS OP LDA MH YA Tel: 01522 568248

Lincoln care homes with nursing ALTHAM COURT RESIDENTIAL AND NURSING HOME Altham Terrace, Lincoln LN6 7SP Tel: 01522 511373

HARVEST HOUSE NURSING HOME 126 Carholme Road, Lincoln LN1 1SP Tel: 01522 513202 OP PD

ASHBY COURT CARE HOME (LACE) O Ashby Avenue, Hartsholme, Lincoln LN6 0ED Tel: 01522 695458 Advert page 5

HOMER LODGE CARE CENTRE O 23-28 Monson Street, Lincoln LN5 7RZ Tel: 01522 530108 Advert Outside Back Cover OP OP D

BUNKERS HILL CARE HOME O 1 Ross Close, off Carlton Boulevard, Lincoln LN2 4WQ OP D PD MH YA Tel: 01522 575139 CATHEDRAL NURSING HOME 23 Nettleham Road, Lincoln LN2 1RQ Tel: 01522 526715 CHERRY TREE LODGE NURSING HOME 133 Macaulay Drive, Lincoln LN2 4ET Tel: 01522 545580 EASTHOLME CARE HOME 74-75 South Park, Lincoln LN5 8ES Tel: 01522 521956 GREETWELL HOUSE NURSING HOME 70 Greetwell Close, Lincoln LN2 4BA Tel: 01522 521830 GROSVENOR HALL CARE HOME O Newark Road, Lincoln LN5 8QT Tel: 01522 528870

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MORTON COURT CARE HOME (LACE) O Ashby Avenue, Lincoln LN6 0ED Tel: 01522 689400 Advert page 5

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ST CLAIRE S NURSING HOME O Birchwood Avenue, Doddington Park, Lincoln LN6 0QR Tel: 01522 684945

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WILLOW COURT Croft Lane, Cherry Willingham, Lincoln LN3 4JW OP D YA Tel: 01522 595391

Looking

for care or support?

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For independent, impartial advice on your care options, call this Directoryâ&#x20AC;&#x2122;s advice line on freephone 0800 38 92 077 Advice for older people

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

65

Louth Louth care homes ALDERSON HOUSE O Saltfleet Road, Theddlethorpe, Mablethorpe LN12 1PH MH YA Tel: 01507 338584

FOTHERBY HOUSE Louth Road, Fotherby, Louth LN11 0UG Tel: 01507 607237

ASHTREE HOUSE O Church Lane, Withern, Alford LN13 0NG Tel: 01507 450373 Advert below

GABLES, THE Willoughby Road, Cumberworth, Alford LN13 9LF LDA Tel: 01507 490661

BEECHES, THE 28 South Street, Louth LN11 9JT Tel: 01507 603862

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BOULEVARD HOUSE The Boulevard, Mablethorpe, LN12 2AD Tel: 01507 473228 CHIMNEYS CARE HOME, THE 1 Station Road, Alford LN13 9HY Tel: 01507 462789

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DOULTON COURT CARE HOME Alford Road, Sutton-on-Sea LN12 2HF Tel: 01507 441026 Advert page 53 ELMS CARE HOME, THE Elm Drive, Louth LN11 0DE Tel: 01507 350100 Advert page 53 FIR CLOSE 2 Westgate, Louth LN11 9YH Tel: 01507 603882

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HAVEN RESIDENTIAL HOME, THE 266 Eastgate, Louth LN11 8DJ Tel: 01507 604197

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JACK PARKINSON COURT O Ruskin Road, Mablethorpe LN12 1BP Tel: 01507 477391 Advert Inside Front Cover LINK HOUSE Main Road, Withern LN13 0NB Tel: 01507 450403 LIVINGSTONE COURT (LINKAGE) Stanley Avenue, Mablethorpe LN12 1DP Tel: 01507 479333 Advert page 72

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MABLETHORPE HALL O Alford Road, Mablethorpe LN12 1PX Tel: 01507 472661

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MONKS DYKE ROAD, 54 Louth LN11 9AN Tel: 01507 609332

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66

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Louth care homes continued MONKS DYKE ROAD, 56 Louth LN11 9AN Tel: 01507 610877 NEWHAVEN RESIDENTIAL HOME O Mumby Road, Huttoft, Alford LN13 9RF Tel: 01507 490294 OAK LODGE (LINKAGE) Stanley Avenue, Mablethorpe LN12 1DP Tel: 01507 479782 Advert page 68 OLD MILL PARK, 25 25 Old Mill Park, Louth LN11 0NY Tel: 01507 608052 RIVERSIDE (LINKAGE) Ramsgate Road, Louth LN11 0NJ Tel: 01507 608311 Advert page 68 SEATON HOUSE (LINKAGE) 153 Eastgate, Louth LN11 9AJ Tel: 01507 611071 Advert page 68

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SUMMERFIELD REST HOME 10-12 Park Road East, Sutton-on-Sea, Mablethorpe LN12 2NL Tel: 01507 441969

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SWALLOWDALE (LINKAGE) 5 Bilsby Road, Alford LN13 9EW Tel: 01507 463833 Advert page 68

LDA

SYCAMORES, THE (LINKAGE) 45 South Street, Alford LN13 9AN Tel: 01507 463225 Advert page 68

LDA

VICTORIA HOUSE RESIDENTIAL HOME 31 Station Road, Alford LN13 9JB Tel: 01507 463292

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WAVERLEY 164 High Street, Mablethorpe LN12 1EJ Tel: 01507 473071

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WILLOUGHBY HOUSE Willoughby Road, Sutton-on-Sea LN12 2NF LDA YA Tel: 01507 442555

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SOUTH FARM RESIDENTIAL HOME O Huttoft Road, Sutton-on-Sea, Mablethorpe LN12 2RU OP LDA Tel: 01507 443746

WYNGATE RESIDENTIAL CARE HOME Alford Road, Mablethorpe LN12 1PX Tel: 01507 477531 Advert page 63

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Louth care homes with nursing DOULTON COURT CARE HOME Alford Road, Sutton-on-Sea LN12 2HF Tel: 01507 441026 Advert page 53

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FOUNTAINS CARE CENTRE, THE Church Lane, Tetney, Grimsby DN36 5JX Tel: 01472 210456 Advert Outside Back Cover OP D PD MADEIRA HOUSE 129 - 131 High Holme Road, Louth LN11 0HD Tel: 01507 607452 OP D PD SI MIRAMAR NURSING HOME 20 Trusthorpe Road, Sutton-on-Sea, Mablethorpe LN12 2LT Tel: 01507 442484

ORCHARD HOUSE CARE HOME O Grosvenor Road, Mablethorpe, LN12 1EL OP D PD YA Tel: 01507 472203 SANDPIPER CARE HOME O South Street, Alford LN13 9AQ Tel: 01507 462112 Advert Inside Back Cover OP D PD STEWTON HOUSE 28 Stewton Lane, Louth LN11 8RZ Tel: 01507 602961

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SUTTON LODGE NURSING & RESIDENTIAL CARE HOME Station Road, Sutton-On-Sea, Mablethorpe LN12 2HR OP PD YA Tel: 01507 441905 Advert page 68 MH

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

67

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A L E A D I N G C A R E H O M E O P E R AT O R I N L I N C O L N S H I R E For a friendly chat please call Louise Shaw on 01507 477 531 or email info@habiliscare.co.uk

Wyngate Residential Care Home Alford Road | Mablethorpe | LN12 1PX

Sutton Lodge Nursing Care Home Station Road | Sutton-On-Sea | LN12 2HR www.habiliscare.co.uk

Market Rasen Market Rasen care homes BLYTHE HOUSE Lincoln Road, Faldingworth LN8 3SF Tel: 01522 868279 GLEBE HOUSE 7 South Dale, Caistor LN7 6LS Tel: 01472 852282 GREENACRES CARE HOME 17-19 Grimsby Road, Caistor LN7 6QY Tel: 01472 851989 HAWTHORNS, THE 53 Station Road, Bardney LN3 5UD Tel: 01526 399868 LITTLE BROCKLESBY HOUSE 51 High Street, Limber, Grimsby DN37 8JL Tel: 01469 561353 OLD HALL, THE O Chapel Road, Fiskerton, Lincoln LN3 4HD Tel: 01522 595395

LDA YA

POPLARS, THE O Chapman Street, Market Rasen LN8 3DS Tel: 01673 843319 Advert Inside Front Cover

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SAXILBY HOUSE 9-15 Highfield Road, Saxilby LN1 2QP Tel: 01522 704025

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WATERLOO HOUSE O Walesby Road, Market Rasen LN8 3EX Tel: 01673 842343

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WILLAN HOUSE O Stainfield, Wragby, Market Rasen LN8 5JL Tel: 01526 398785 Advert below

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Confident in caring for those with dementia, Parkinsonâ&#x20AC;&#x2122;s disease, mobility problems or just old age. Long or short term placements.

Day care, Respite Care (subject to availability)

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Market Rasen care homes with nursing GLENGARRIFF HOUSE NURSING HOME 8 King Street, Market Rasen LN8 3BB Tel: 01673 844091

LDA YA

HILL HOUSE CARE HOME Sand Lane, Osgodby, Market Rasen LN8 3TE OP PD LDA MH YA Tel: 01673 843407 LAURELS NURSING HOME, THE Lincoln Road, Holton-cum-Beckering, Market Rasen LN8 5NG Tel: 01673 858680

NETTLETON MANOR NURSING HOME O Moortown Road, Nettleton, Market Rasen LN7 6HX OP D PD Tel: 01472 851230 Advert page 70 ST LUKE S NURSING HOME 35 Main Street, Scothern, Lincoln LN2 2UJ Tel: 01673 862264

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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

69

Nettleton Manor Care Home is one of the best care homes in Lincolnshire and is registered for residential and nursing clients, and dementia sufferers. NHS Lincolnshire Care Home Assessment Awarded the home an excellent score of 98%.

We offer 24 hour nursing care provided by highly qualified Registered Nurses, Care Staff & Support Team. We have regular visits from a variety of professionals. We also offer hairdressing, holistic therapy and Pastoral Care. With our own dedicated Activity Co-Ordinator we can ensure your stay is as active or as quiet as you would like it to be.

Nettleton Manor Care Home: Moortown Road, Nettleton, Market Rasen LN7 6HX Telephone: 01472 851 230 â&#x20AC;˘ Fax: 01472 852 015 â&#x20AC;˘ Mobile: 07780 685075

rated as 98%

excellent

North Hykeham North Hykeham care homes AN DARACH HOUSE 22 School Lane, North Scarle, Lincoln LN6 9EY LDA YA Tel: 01522 778851

HAVEN CARE HOME, THE 19 Lincoln Road, Metheringham LN4 3EF Tel: 01526 322051

OP D

BECKFIELD HOUSE RESIDENTIAL HOME Station Road, Heighington, Lincoln LN4 1QJ Tel: 01522 790314

HOLMLEIGH CARE HOME Lincoln Road, Navenby, Lincoln LN5 0LA Tel: 01522 810298

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BROUGHTON HOUSE AND COLLEGE 12 High Street, Brant Broughton, Lincoln LN5 0SL LDA Tel: 01400 272929 / 279085 CANWICK HOUSE CARE HOME Hall Drive, Canwick LN4 2RG Tel: 01522 522275

OP

CORNWARD LTD 2 Lincoln Road, Bassingham LN5 9HE OP D PD LDA MH SI YA AD Tel: 01522 788215 COTTAGE RESIDENTIAL HOME, THE Nocton Hall, Nocton, Lincoln LN4 2BA Tel: 01526 320887

NEALE COURT CARE HOME (LACE) O Neale Road, North Hykeham LN6 9UA Tel: 01522 682201 Advert page 5

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ST MICHAEL S High Street, Waddington LN5 9RF Tel: 01522 723292

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WELBOURN MANOR CARE CENTRE High Street, Welbourn, Lincoln LN5 0NH Tel: 01400 272221

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North Hykeham care homes with nursing BECKSIDE O Middle Street, North Hykeham LN6 9QX Tel: 01522 693461 Advert Inside Front Cover

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CHESTERFIELD HOUSE 411 Newark Road, North Hykeham LN6 9SP LDA YA Tel: 01522 692607

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

70

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

North Hykeham care homes with nursing continued CORNWARD LIMITED 2 Lincoln Road, Bassingham, Lincoln LN5 9HE OP D PD LDA MH SI YA AD Tel: 01522 788215

WHITE GABLES Lincoln Road, Skellingthorpe LN6 5SA Tel: 01522 693790

COURTLANDS LODGE O 25 Langley Road, North Hykeham LN6 9RX Tel: 01522 693800 Advert adjacent

WOODVIEW CARE HOME O 127 Lincoln Road, Branston, Lincoln LN4 1NT OP PD YA Tel: 01522 790604 Advert page 53

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EAGLE NURSING HOME The Old Rectory, High Street, Eagle LN6 9DL Tel: 01522 868403 OP D MH ST PAUL S CARE HOME High Street Waddington LN5 9RF Tel: 01522 721764 WELBOURN HALL NURSING HOME O Hall Lane Welbourn LN5 0NN Tel: 01400 272771

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Skegness Skegness care homes ASHBY COURT, 1-6 Spilsby, Lincolnshire PE23 5DR Tel: 01790 753432

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DUNSFORD HOUSE (LINKAGE) 24a Partney Road, Spilsby PE23 5EH Tel: 01790 753106 Advert page 72

LDA

ASPEN LODGE CARE HOME Yarborough Road, Skegness PE25 2NX Tel: 01754 610320 Advert page 53 OP D PD MH YA

ERESBY HALL O Ancaster Avenue, Spilsby PE23 5HT Tel: 01790 752495 Advert Inside Front Cover

BEECH LODGE - MABLETHORPE (LINKAGE) Stanley Avenue, Mablethorpe LN12 1DP Tel: 01507 479781 Advert page 72

MANOR CARE CENTRE Fen Road, East Kirkby, Spilsby PE23 4DB Tel: 01790 763381 Advert Outside Back Cover OP D MH

LDA

BYRON HOUSE 104 Drummond Road, Seacroft, Skegness, Lincolnshire PE25 3EH MH YA AD Tel: 01754 768909 CHARLOTTE ROSE HOUSE 1 Norwood Road, Skegness PE25 3AD Tel: 01754 762119 DESBORO HOUSE (LINKAGE) Toynton All Saints, Near Spilsby PE23 5AE Tel: 01790 753049 Advert page 72

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MEADOWS COURT CARE HOME O West End, Hogsthorpe PE24 5PA Tel: 01754 872302

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MEADOWS SANDS CARE HOME O 98 South Parade, Skegness PE25 3HR Tel: 01754 762712

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MELODY LODGE West Keal Hall, Hall Lane, West Keal, Spilsby PE23 4BJ LDA Tel: 01790 752700

LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

71

Skegness care homes continued NOSS MAYO RESIDENTIAL HOME 2 High Street, Burgh Le Marsh, Skegness PE24 5DY OP D Tel: 01754 810729

SCREMBY GRANGE Scremby, Spilsby, Lincolnshire PE23 5RW Tel: 01754 890521

OLD HALL RESIDENTIAL CARE HOME, THE Northorpe Road, Halton Holegate, Spilsby PE23 5NZ OP D Tel: 01790 753503

SEABREEZES RESIDENTIAL HOME 41 Scarborough Avenue, Skegness PE25 2TD Tel: 01754 760596

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PALMS, THE (LINKAGE) 147 Drummond Road, Skegness PE25 3BT Tel: 01754 768067 Advert below

SEATHORNE COURT RESIDENTIAL HOME Winthorpe Avenue, Skegness PE25 1RW Tel: 01754 765225

OP

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SYNE HILLS RESIDENTIAL HOME Syne Avenue, Skegness PE25 3DJ Tel: 01754 764329

PHOENIX CARE CENTRE Ancaster Avenue, Chapel St Leonards, Skegness PE24 5SN Tel: 01754 872645

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PROSPECT HOUSE (LINKAGE) 14 Boston Road, Spilsby PE23 5HD Tel: 01790 752531 Advert below

LDA

RAYLEIGH HOUSE O 17 Derby Avenue, Skegness PE25 3DH Tel: 01754 764382

OP D

SANDBECK HOUSE RESIDENTIAL HOME O 77-81 Sandbeck Avenue, Skegness, Lincolnshire PE25 3JX Tel: 01754 766585

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WAINFLEET O Rumbold Lane, Wainfleet PE24 4DS Tel: 01754 881155 WELHAM HOUSE Hundleby Road, Spilsby PE23 5LP Tel: 01790 752989

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WESTCOTES RESIDENTIAL CARE HOME 70 South Parade, Skegness PE25 3HP Tel: 01754 610616 WOODSIDE CARE HOME O Lincoln Road, Skegness PE25 2EA Tel: 01754 768109

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Skegness care homes with nursing SEACROFT COURT NURSING HOME Seacroft Esplanade, Skegness PE25 3BE OP D PD MH Tel: 01754 610372

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72

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Sleaford Sleaford care homes ASHDENE CARE HOME O 89 Eastgate, Sleaford NG34 7XT Tel: 01529 304872

D

BARN, THE Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444 BYARDS KEEP Graylees, Sleaford NG34 8XT Tel: 01529 488931

LDA

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GREENACRES CARE HOME 71 Cameron Street, Heckington, Sleaford NG34 9RP OP D PD MH Tel: 01529 460935 HOLT, THE Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444

LDA

KIRK HOUSE 2 Lincoln Road, Dorrington, Lincoln LN4 3PT Tel: 01526 833569

LDA

CHERRY TREE LODGE 34 Station Road, Ruskington, Sleaford NG34 9DA LDA Tel: 01526 830803

LIMES CARE HOME, THE O Main Street, Scopwick, Lincoln LN4 3NW Tel: 01526 321748

CHESTNUTS RETIREMENT HOME O Station Road, Ruskington NG34 9DE Tel: 01526 832174

OLD HALL, THE 1 High Street, Billingborough, Sleaford NG34 0QA OP Tel: 01529 240335 Advert below

OP

COTTAGE, THE Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444 CROFT, THE Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444 FARMHOUSE, THE Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444

OP D PD

LDA

PADDOCKS, THE Heath Farm, Heath Road, Lincoln LN4 3JD Tel: 01526 322444

LDA

ROXHOLM HALL CARE CENTRE Roxholm, Sleaford NG34 8ND Tel: 01526 832128

LDA

SUILLEAN HOUSE 77 Sleaford Road, Heckington, Sleaford NG34 9QP LDA YA Tel: 01529 461066

LDA

OP D MH

FIVE BELLS RESIDENTIAL CARE HOME O 28 Market Place, Folkingham, Sleaford NG34 0SF OP D PD Tel: 01529 497412

The Old Hall

“a comfortable and homely atmosphere”

Short term residential care Long term residential care Respite Care Day Care provision Low to high dependency care needs met The Old Hall in Billingborough is a beautiful Grade 2 Listed Manor House; built in 1632 and set in an acre of landscaped, walled gardens.

The village of Billingborough offers a variety of shops including small convenience stores, a post office, hairdressers, village hall, two public houses, playing field, bowling green and a cricket/football ground. To the rear of our gardens is Spring Wells; a natural spring, surrounded by ornamental trees and inhabited by ducks and other waterfowl.

Email: info@the-oldhall.co.uk Visit: www.the-oldhall.co.uk Tel: 01529 240 335 Billingborough, Sleaford, Lincolnshire NG34 0QA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

73

Sleaford care homes continued VILLAGE FARM Newark Road, Norton Disney LN6 9JS Tel: 01522 789354

LDA YA

YORK HOUSE 15 Waterside, Billinghay LN4 4BU Tel: 01526 860378

OP D

Sleaford care homes with nursing ASHFIELD LODGE Ashfield Road, Sleaford NG34 7DZ Tel: 01529 307330 BLAIR HOUSE Skirth Road, Billinghay LN4 4AY Tel: 01526 860432

OP D MH

OP LDA YA

MARTIN HALL NURSING HOME O High Street, Martin-by-Timberland LN4 3QY OP D MH Tel: 01526 378251

OAKDENE CARE HOME O 4 Eastgate, Sleaford, Lincolnshire NG34 7DJ Tel: 01529 415253 ST ANDREW S NURSING AND CARE HOME Main Street, Ewerby, Sleaford NG34 9PL Tel: 01529 460286

OP

OP D

Spalding Spalding care homes ABBEYGATE REST HOME North Street, Crowland PE6 0EG Tel: 01733 211429 Advert page 75 ABBEYGATE RETIREMENT HOME High Street, Moulton, Spalding PE12 6QB Tel: 01406 373343 Advert page 75 ADDERLEY RESIDENTIAL HOME 23 London Road, Long Sutton PE12 9EA Tel: 01406 364918

OP

BELISANA ROAD, 14 14 Belisana Road, Spalding PE11 3FU Tel: 01775 720551

OP

BRUN LEA CARE O 21 Surfleet Road, Pinchbeck PE11 3XY Tel: 01775 680576 Advert page 75

OP D

BUNGALOW RETIREMENT HOME, THE 156 Park Road, Spalding PE11 1QZ Tel: 01775 724995

OP D

OP MH YA

ANTON HOUSE O 11 Windmill Lane, Holbeach, Spalding PE12 7NX Tel: 01406 426809 PD YA BANCROFT RESIDENTIAL HOME LTD, THE O 50 Market Street, Long Sutton PE12 9DF Tel: 01406 362734 BANK HOUSE CARE HOME Gosberton Bank, Gosberton PE11 4PB Tel: 01775 840297 BAY LODGE 36 Fen Road, Holbeach PE12 8QA Tel: 07889 642306

OP D

OP D

LDA YA

CEDAR HOUSE Off Pincheck Road, Spalding PE11 1QF OP PD LDA SI YA Tel: 01775 711375 CHURCH STREET, 38 Pinchbeck, Spalding PE11 3UB Tel: 01775 711103 FIELD HOUSE O Fleet Hargate, Holbeach, Spalding PE12 8LL Tel: 01406 423257

LDA SI

OP D

LDA YA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

74

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Abbeygate

Brun Lea Care Dementia Specialist Â&#x201A; Long Term & Respite Care www.brunleacare.co.uk 9 Special diets catered for 9 24 hour care by well trained staff 9 Visitors always welcome 9 Nurse call system in every room

Care Homes

Providing residential care for the elderly .'!,%/(+,%/-.'" /'. !-./*, / )+, *(. ).,-/)*'..

Abbeygate Retirement Home

9 Hairdresser and chiropodist 9 Daily newspapers 9 Lincolnshire County Council registered

!% / -'..-/ + (-+,/ *( !,%/ # / .( / # /& && & *$$. %*-. "+ (-+, $-)+,,.)- )+"

Abbeygate Rest Home +'- / -'..-/ '+ (*, / / .( / # &&/ ## *$$. %*-. )'+ (*, $-)+,,.)- )+"

Telephone: 01775 680576 Â&#x201A; Email: info@brunleacare.co.uk 21 SurďŹ&#x201A;eet Road, Spalding, Lincolnshire PE11 3XY

Spalding care homes continued GENESIS RESIDENTIAL HOME O 2 Station Street, Donington, Spalding PE11 4UQ Tel: 01775 820431 GRENOBLE REST HOME 1 Cowbit Road, Spalding PE11 2RD Tel: 01775 722447 JOHNSON AVENUE, 21A & 21B Spalding PE11 2QE Tel: 01775 767472

MH

OP D

LDA SI

MAYFIELD RESIDENTIAL HOME Fleet Street, Holbeach PE12 7AG Tel: 01406 426063

OP D

PATCHETT LODGE O Stukeley Road, Holbeach PE12 7LJ Tel: 01406 422012 Advert Inside Front Cover SOUTHERNWOOD HOUSE 20 Matmore Gate, Spalding PE11 2PN Tel: 01775 760563 Advert page 77

NENE LODGE RETIREMENT HOME O 224 Bridge Road, Sutton Bridge, Spalding PE12 9SG OP Tel: 01406 351000

STONEHAVEN 117 Main Road, Quadring PE11 4PJ Tel: 01775 820885

NUTTEN STOVEN RESIDENTIAL HOME 81 Boston Road, Holbeach PE12 8AA Tel: 01406 424941

WATER GATE, 18 Quadring, Spalding PE11 4PY Tel: 01775 821957

OP

OP D PD YA

SOUTHFIELD HOUSE O Woolram Wygate, Spalding PE11 1PS Tel: 01775 724612 Advert Inside Front Cover ST JOHN S CARE HOME 66 Hawthorn Bank, Spalding PE11 1JQ Tel: 01775 710567

OP

OP D

OP D MH

OP D

PD LDA SI

OLD VICARAGE, THE Church Street, Gedney Dawsmere, Spalding PE12 9NL D Tel: 01406 550265

Spalding care homes with nursing ADDERLEY CARE HOME WITH NURSING 23 London Road, Long Sutton, Spalding PE12 9EA OP D PD MH SI Tel: 01406 364309 ASHWOOD NURSING HOME O 43 Spalding Common, Spalding PE11 3AU Tel: 01775 723223

OP PD

BEECH LODGE CARE HOME Frogs Abbeygate, Holbeach St Johns, Holbeach PE12 8QJ Tel: 01406 423396

OP

CAPRICORN COTTAGE 88 Eastgate, Fleet, Spalding PE12 8ND Tel: 01406 425067

LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

75

G

osberton House Care Home

NURSING AND RESIDENTIAL HOME

*8* :[HY 9H[LK

A large Georgian House with luxurious extension set in landscaped grounds in the heart of this attractive village, offering Nursing, Residential, Convalescent, Palliative and Terminal care for those aged 50 and over in a variety of accommodation including single rooms with large en-suite facilities.

We now have a â&#x20AC;&#x153;pre-bookableâ&#x20AC;? Respite suite, with bedroom, sitting area and en-suite wet room.

To view the suite or for further enquiries regarding availability please call and ask for Sandra.

Westhorpe Road, Gosberton, Spalding, Lincolnshire PE11 4EW

caregosbertonhouse@yahoo.co.uk www.gosbertonhouse.co.uk

Spalding care homes with nursing continued CEDAR FALLS CARE HOME O Little London Road, Spalding PE11 2UA Tel: 01775 713233 Advert Inside Back Cover OP D PD YA GOSBERTON HOUSE CARE HOME O 11 Westhorpe Road, Gosberton, Spalding PE11 4EW OP D YA Tel: 01775 840581 Advert above

HOLBEACH AND EAST ELLOE HOSPITAL TRUST Boston Road North, Holbeach, Spalding, Lincolnshire PE12 8AQ OP PD Tel: 01406 422283 HOVENDEN O Lowgate, Fleet, Spalding PE12 8LP Tel: 01406 423037

PD YA

Stamford Stamford care homes BLACK PRINCE AVENUE, 92 Market Deeping PE6 8LU Tel: 01778 344215

LDA SI

BRACEBOROUGH HALL RETIREMENT HOME O Church Lane, Stamford PE9 4NT Tel: 01778 560649 Advert page 77 BRAMLEY ROAD, 36 Market Deeping PE6 8JG Tel: 01778 348125 BROADGATE LANE, 32A Deeping St James PE6 8NW Tel: 01778 380522 CASTERTON HOUSE REST HOME Casterton Road, Stamford PE9 2UA Tel: 01780 482525 CHEVINGTON HOUSE 36 North Road, Bourne PE10 9AS Tel: 01778 421821 Advert page 77

OP

DIGBY COURT O St Christopher s Lane, Bourne PE10 9AZ Tel: 01778 422035 Advert Inside Front Cover OP PD HORSEGATE, 25 Deeping St James PE6 8EN Tel: 01778 347037

LDA SI

LDA SI

LAURELS, THE 45 High Street, Market Deeping PE6 8ED Tel: 01778 344414

LDA SI

MANOR COURT 72 Church Street, Market Deeping PE6 8AL Tel: 01778 343617

LDA SI

OP D

MANOR HOUSE, THE 72 Church Street, Market Deeping PE6 8AL Tel: 01778 343768

LDA SI

OP

QU APPELLE CARE HOME Harrington Street, Bourne PE10 9HB Tel: 01778 422932

OP D PD

OP D PD SI

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

76

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

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:H RSHUDWH KRPHV LQ WKH /LQFROQVKLUH DUHD 6RXWKHUQZRRG +RXVH LQ 6SDOGLQJ DQG &KHYLQJWRQ +RXVH LQ %RXUQH %RWK KRPHV VXSSRUW WKH HOGHUO\ ZLWK D UDQJH RI SK\VLFDO QHHGV VHQVRU\ LPSDLUPHQW FRJQLWLYH GLIILFXOWLHV DQG GHPHQWLD

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BRACEB OROUGH HALL RETIREMENT HOME Â&#x2021; Â&#x2021; Â&#x2021; Â&#x2021; Â&#x2021; Â&#x2021; Â&#x2021; Â&#x2021;

+LJKO\ WUDLQHG VNLOOHG FDUH VWDII $FFRPPRGDWLRQ IRU UHVLGHQWV 0HGLFDO FDUH ORXQJHV &RQVHUYDWRU\ ZLWK YLHZV WR EHDXWLIXO JDUGHQV 7DVW\ 1XWULWLRXV PHDOV SURYLGHG VXLWLQJ DOO GLHWU\ UHTXLUHPHQWV 5HJXODU DFWLYLWLHV HQWHUWDLQPHQW &4& $SSURYHG

Braceborough Hall, Church Lane, Stamford, Lincolnshire, PE9 4NT Telephone: 01778 560649

7JG 5GF +QWUG Nursing Home are a small, â&#x20AC;&#x153; Wefriendly & professional home delivering the best quality of care, 24 hours a day.

â&#x20AC;&#x153;

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63$/',1*

Our staff are highly motivated and continually receive up to date training in order to provide an excellent service, in a homely and safe environment. We have a holistic approach to care and involve our clients and their families in making decisions, in order to meet our clients needs. We also specialise in respite care enabling you to get a bite-sized view of what we provide. If you feel that a family member would beneďŹ t from our digniďŹ ed and professional service, please feel free to come and view our home.

For more information contact Kate Smith or Angela Stubley

Tel: 01780 766261 Email: redhousestamford@tiscali.co.uk

Stamford care homes continued QU APPELLE RESIDENTIAL CARE HOME O 32 West Street, Bourne PE10 9NE OP D PD SI Tel: 01778 422932

WHITEFRIARS O St. George s Avenue, Stamford PE9 1UF Tel: 01780 765434 Advert Inside Front Cover

TALLINGTON CARE HOME Main Road, Tallington, Stamford PE9 4RP Tel: 01780 740314

WILLOWS RESIDENTIAL CARE HOME, THE 74 Station Street, Rippingale, Bourne PE10 0SX OP D Tel: 01778 440773

OP D

TOWNGATE EAST, 20 Market Deeping PE6 8DR Tel: 01778 342091

LDA YA

YEW TREE RESIDENTIAL CARE HOME O 60 Main Road, Dowsby, Bourne PE10 0TL Tel: 01778 440247

OP D

OP D

Stamford care homes with nursing ABBEY COURT CARE HOME Falcon Way, Bourne, Peterborough PE10 0GT Tel: 01778 391390

OP

PRIORY COURT NURSING HOME Priory Road, Stamford PE9 2EU Tel: 01780 766130

OP PD YA

CEDARS, THE O South Street, Church Walk, Bourne PE10 9UQ OP D PD Tel: 01778 421555

RED HOUSE NURSING HOME, THE 11 Emlyns Street, Stamford PE9 1QP Tel: 01780 766261 Advert above

HOLLAND HOUSE NURSING HOME 35 Church Street, Market Deeping PE6 8AN Tel: 01778 345677

WOOD GRANGE CARE HOME Westminster Lane, West Road, Bourne PE10 9TU Tel: 01778 752586 Advert page 61 OP D PD MH YA

OP

OP

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs O Lincolnshire Care Association member - see page 49 Advertisers are highlighted

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

77

Index

Advertisers are in bold

A Abbey Court Care Home

77

Abbeygate Care Homes

75

Abbeygate Community Care

21

Abbeygate Rest Home

26, 74

Abbeygate Retirement Home 74 Action Homecare Adderley Care Home with Nursing

21 26, 75

Adderley Residential Home 27, 74 Age Care Advice

32

Age UK Boston & South Holland

27

Age UK Lincoln

21, 27

Age UK Sleaford

27

Age UK Spalding District

27

Alderson House

66

Allied Healthcare Group

21

Allways Care Community Support Agency

21

Altham Court Residential and Nursing Home

65

Ashwood Nursing Home

75

Aspen Lodge Care Home

71

Bourne (Mencap Housing and Support)

21

Autism Care Community Services

21

Braceborough Hall Retirement Home

76

Avery Lodge

60

Bramhall Residential Home 27, 62

Ayo-Layo Care Services

21

Bramley Road, 36

Ayrshire House

60

Brantley Manor Care Home

B

76 27, 63

Broadgate Lane, 32a

76

Broughton House and College

70

Bancroft Residential Home Ltd, The

74

Browntoft House Care Home

27

Bank House Care Home

74

Brun Lea Care

74

Barchester

61

Barn, The

73

Bungalow Retirement Home, The

74

Bay Lodge

74

Bunkers Hill Care Home

65

Byards Keep

73

Byron House

71

Beckfield House Residential Home

27, 70

Beckside

70

Beech Lodge - Mablethorpe (Linkage)

71

Canwick Court Care Centre 27, 63

Beech Lodge Care Home

75

Canwick House Care Home

Beeches, The

21, 66

C Capricorn Cottage

70 27, 75

Belisana Road, 14

74

Care 4 U Services Ltd

21

Belton Lodge Nursing Home

60

Ambitions Personnel - Care

21

Belvoir Home Care Home

60

Care Choices Helpline 9, 29, 42, 55, 61, 65

An Caladh House

63

Bernadette House

An Darach Care

21

Birchwood Retirement Home 60

An Darach House

70

Black Prince Avenue, 92

Anton House

74

Blair House

Ambassador Homecare Limited

27, 63 76 27, 74

ASA Adults Supporting Adults 27

Blenheim Care Centre 27, 56, 59

Ashby Court Care Home (LACE)

65

Bluebird Care (Peterborough & Rutland)

21

Ashby Court, 1-6

71

Bluebird Care Lincoln

21

Ashdene Care Home

73

Blythe House

69

Ashfield Lodge

74

Blyton Court

59

63

Boulevard House

66

Boultham Park Boultham Park House

Ashley Court, 1 Ashridge

27, 54

Ashtree House

78

66

21

Care Connect Homecare Services

21

Care First

21

Care Select

39

Carewatch (Lincoln)

21

Casterton House Rest Home 27, 76 Castlegate House Residential Home

60

Cathedral Nursing Home

65

Caythorpe Homecare Services

21

21

Caythorpe Residential Home

27, 60

63

Cedar Falls Care Home

76

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Index continued

Advertisers are in bold

Cedar House

74

Digby Court

Cedars, The

77

Chandos House

60

Dimensions Lincoln Domiciliary Care Office

21

Direct Personnel Agency Ltd 23

71

Doulton Court Care Home 66, 67

61

Drovers Call

59

Dunsford House (Linkage)

71

Charisma Services Charlotte Rose House Chater Lodge Care Home

27, 76 23

G Gables, The

66

Gables Manor

59

Gardens Residential Home, The

54

Genesis Residential Home

75

Georgians (Boston) Ltd, The

54

Gildercare Ltd

23

Glebe House

69

Cherry Tree Lodge Nursing Home (Lincoln)

65

Cherry Tree Lodge (Sleaford)

73

E

Chesterfield House

70

Eagle Nursing Home

71

Chestnut House

56

Eastholme Care Home

65

Glengarriff House Nursing Home

69

Chestnuts Retirement Home

73

Eastwood Lodge

62

Glentworth House

28

Chevington House

76

Eliot House

27, 59

Cheyne House Care Home

59

Elms Care Home, The

66

Gosberton House Care Home

76

Chimneys Care Home, The

66

Church Street, 38

74

Elmwood House Nursing Home

54

Grantham Learning Disability Service

23 28

Clarence House and The Granary

62

Eresby Hall

27, 71

Green Team

Ermine House

27, 63

Greenacres Care Home (Caistor)

28, 69

Greenacres Care Home (Heckington)

28, 73

Clarriots Home Care Ltd Legbourne

21

F

Community Options

21

Fairview Farm

60

Community Support Services 21

Farmhouse, The

73

Cornward Ltd

Ferndene Care Home

59

21, 70, 71

Cottage, The Cottage Residential Home, The Country Court Homecare Services County Care Homecare Services Limited Courtlands Lodge Craegmoor Supporting You in Lincolnshire

73 27, 70 21 23 71 23

Field House

27, 74

Fir Close

66

Five Bells Residential Care Home

27, 73

Forget Me Not Day Centre

27

Fosse House

63

Fotherby House

28, 66

Fountains Care Centre, The

67

Four Seasons Health Care

53

Foxby Court

28, 56

Cree Centre (Grantham & District Mencap)

27

Foxby Hill Care Home

Croft, The

73

Frampton House Residential Care Home

54

Franklins Lodge

54

Fulney Hall Day Care

28

D Desboro House (Linkage)

71

23, 28, 59

Greenwood Care Home

53

Greetwell House Nursing Home

65

Gregory House

60

Grenoble Rest Home Grosvenor Hall Care Home

28, 75 65

Grosvenor House Care Home 28, 59 Grove Care Centre, The

63

Grove Residential Care Home, The

28, 62

H Habilis Care

68

Halcyon Care Outside Back Cover Hales Group Ltd - Bourne - Lincoln

23 23 23

Harrow Street, 18

60

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

79

Index continued

Advertisers are in bold

Harrowby Lodge Nursing Home Hartsholme House

60 28, 63

Harvest House Nursing Home 65 Haven Care Home, The

70

Haven Residential Home, The 66 Hawthorns, The

69

Heath Farm

28

Heatherlea House Residential Care Home 62 Helping Hand

23

Heritage Care

23

Hill House Care Home

69

Holbeach and East Elloe Hospital Trust

76

Holland House Nursing Home 77 Holly Tree Lodge Care Home 59 Holmleigh Care Home

28, 70

Holt, The

73

Home From Home Care Ltd

23

Home Instead Senior Care - Bourne - Long Sutton

23 23 23

Homecare Helpline

23

Homer Lodge Care Centre

65

Hope Healthcare

55

Horsegate, 25

76

Housing 21

23

Housing and Support Solutions - Lincoln

23

Hovenden

76

Howards Court

23

Howson Care Centre

59

Hunters Creek Care Home

54

J Jack Parkinson Court

66

Johnson Avenue, 21a & 21b

75

80

K Kings Court Nursing Home

60

Kingsway Clayton House Residential Care Home

56

Kirk House (Dorrington)

28

Kirk House

73

L

Link House

66

Linkage Community Trust

28

Linkage Community Trust, Community Support Services 24 Little Brocklesby Home Care

24

Little Brocklesby House

69

Livingstone Court (Linkage)

66

LWP Homes

63

LACE Housing Association

5

Laughton Croft Care Home with Nursing

59

Mablethorpe Hall

66

Laurels Nursing Home, The

69

Madeira House

67

Making Space Lincolnshire Domiciliary Care Service

24

Manor Care Centre

71

Manor Court

76

Laurels, The

28, 76

Libertas

23

Limes Care Home, The

73

Lincoln (Megacare Limited) Homecare DCA

23

Lincoln (Megacare Limited) Nursury Agency

23

Lincolnshire County Council Customer Service Centre

23

Lincolnshire County Council Home Support OP West

23

Lincolnshire County Council, Sleaford South West OP

23

M

Manor Gate Care Home

28, 54

Manor House, The

76

Manor Nursing Home, The

60

Manor Residential Home, The

56

Martin Hall Nursing Home

74

Mayfield Residential Home

75

Meadows Court Care Home

71

Meadows Edge

54

Meadows Sands Care Home

71

Mears Care

24

Melody Lodge

71

Lincolnshire County Council, Spalding South LD

23

Lincolnshire Domiciliary Care Branch

23

Lincolnshire Social Services (Horncastle)

Midas - Independent Financial Planning Ltd 45

23

Middlefield House Nursing Home

60

Mill House, The

56

Lincolnshire Social Services LD (Gainsborough) 24

Minster Court Limited

24

Lincolnshire Social Services LD (Lincoln West) 24

Miramar Nursing Home

67

Monks Dyke Road, 54

66

Monks Dyke Road, 56

67

Lincolnshire Social Services LD (Boston) 23

Lincolnshire Social Services LD (Louth) 24 Lindum Park House Care Home 64

Minstrels Residential Home, The 54

Montrose Therapeutic Centre 28

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

Index continued

Advertisers are in bold

Monson Retirement Home

64

Morton Court Care Home (LACE)

Orders of St John Care Trust, The Inside Front Cover

65

Owls Barn

MyChoiceMyCare

7

56

P

S Saga Homecare - Gainsborough - Grantham - Spalding

24 24 24

N

Paddocks, The

73

Sampson House (Linkage)

65

Navigation Support & Care Services Ltd 24, 28

Palms, The (Linkage)

72

Sandbeck House Residential Home

72

Neale Court Care Home (LACE) 70

Pearlcare

Sandpiper Care Home

67

Nene Lodge Retirement Home 75

Phoenix Care Centre

Saxilby House

69

Netherlands

PJ Care

Scope Inclusion Lincolnshire

24

Scorer Street, 122

65

Nettleton Manor Nursing Home Newhaven Residential Home

62

Poplars, The 69 28, 67

Newton House Care Home

60

Nightingale House Care Centre

62

North Hykeham Day Centre

28

North Warren House

28, 56

Noss Mayo Residential Home 72 Nutten Stoven Residential Home

75

O Oak House Business Centre

24

Oak Lodge (Linkage)

67

Oakdene Care Home

74

Old Hall, The (Billingborough)

73

Old Hall, The (Fiskerton)

28, 69

Old Hall Residential Care Home, The (Halton Holegate) 28, 72 Old Mill Park, 25

Patchett Lodge

67

Old Rectory, The (Saxilby) 28, 56 Old Rectory, The (Stickney) 28, 54 Old Vicarage, The

75

One to One Homecare (UK) Limited

24

Orchard House Care Home 28, 67

28, 75 64 28, 72 38 28, 69

Prestige Nursing (Sleaford)

24

Scremby Grange

72

Priory Court Nursing Home

77

Sea Breezes

29

Prospect House (Linkage)

72

Seabreezes Residential Home 72

Purely Care

24

Seacroft Court Nursing Home

72

Seathorne Court Residential Home

72

Seaton House (Linkage)

67

Select Care

24

Q Qu Appelle Care Home Qu Appelle Residential Care Home

24, 76 29, 77

R Ralphland Care Home

54

Rayleigh House

72

Red House Nursing Home, The

77

Sense East - The Hammond Centre 24, 29 Sense (Manor House, The)

29

Service and Care UK Ltd

24

Sevacare

24

Skegness Day Centre

29

Skirbeck Court

54

South Farm Residential Home

67

Redcote House Residential Care Home

64

South Wold Nursing Home

62

Redcote Residential Home

59

Southernwood House

75

Richmond Park Project Shaw Trust

Southfield House

75

29

Richmond Road, 8-10

64

St Andrew s Nursing and Care Home

74

Ridgeway Care Centre

64

St Claire s Nursing Home

65

Riverside (Linkage)

67

St Edmund s Nursing Home

60

Roxholm Hall Care Centre

73

St John s Care Home

75

Royal Mencap Society

24

St John s Nursing Home

54

St Luke s Nursing Home

29, 69

Ruckland Court Care Home (LACE)

64

Russell Green Care Home

62

St Michael s

Visit LCC s Adult Social Care s site: www.mychoicemycare.org.uk for help and information

70

81

Index continued

Advertisers are in bold

St Oggs

59

Thera Trust Day Care

29

Westfield Care Home

54

St Paul s Care Home

71

Tigh Bruadair

59

White Gables

71

Stewton House

67

Toray Pines Care Home

62

White Gables Care Home 29, 56

Stonehaven

75

Towngate East, 20

77

Whitefriars

29, 77

Stones Place

65

Willan House

29, 69

Sue Ryder

24

V

Suillean House

73

Vauxhall Court Care Home

Willoughby Grange Care Home

54, 56

Summerfield Rest Home

29, 67

54

Willoughby House

Sunny View Home Care

24

Victoria House Residential Home

Sutton Lodge Home Support

24

Village Farm

74

Voyage (DCA) (Lincs)

24

67

Willow Court

29, 65

Willows Residential Care Home, The

29, 77

Wispington House

29, 59

Sutton Lodge Nursing & Residential Care Home

67

Swallow Lodge

65

W

Swallowdale (Linkage)

67

Wainfleet

72

Sycamores, The (Linkage)

67

Walnut Care at Home

24

Syne Hills Residential Home

72

Water Gate, 18

75

Waterloo House

69

Waverley

67

T

67

Witham Valley Care Group DCA

24

Wood Grange Care Home 29, 77 Woodlands Court Care Home

54, 56

Woodside Care Home

72

Woodview Care Home

71

Tallington Care Home

77

Welbourn Hall Nursing Home 71

Tamar House

65

Welbourn Manor Care Centre 70

Tanglewood Care Home

62

Welham House

72

Tanglewood Care Homes Inside Back Cover

Wellbeing Care Group

77

Y

West Dean Care Home

65

Tanglewood Sandpiper

29

77

Tess CIC

29

Westcotes Residential Care Home

Yew Tree Residential Care Home York House

74

Thera East Midlands

24

72

Wyngate Residential Care Home

29, 67

Westerley Residential Home for the Elderly 62

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Limited does not endorse or support any particular institution included in the Directory. Š 2012 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design.

Care Choicesâ&#x201E;˘ is a trademark of Care Choices Limited.

ISBN978-1-909048-28-7 Ref. No: 4001/Lincolnshire4/1112. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from Lincolnshire County Council.

Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.

Publisher: Robert Chamberlain. Associate Publisher: Matthew Tingey.

Group Sales Manager: David Werthmann. Editor: Alistair Robertson.

Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy.

Senior Sales Executives: Elaine Bartlett, Kim Keefe. Sales Executives: Tom Knell, Emeka Johnson, Simon Wheeler.

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82

+HOSLQJ \RX WR &KRRVH DQG 3D\ IRU &DUH Advice for older people

HALCYON caring for you

Choosing a care home for yourself, a close relative or a friend is one of the most difficult decisions you have to make...

At Halcyon we are aware of that and so you can come and spend either a day or a week at one of our care centres before you make your choice, with absolutely no obligation.

Halcyon Care Centres have been providing quality health care, in the Lincolnshire area for over 20 years. Each of our homes has modern up to date facilities in a friendly environment and we pride ourselves in offering person centred care and activities to suit you.

Homer Lodge Care Centre 23 - 28 Monson Street, Lincoln 47 nursing and personal care beds Tel: 01522 530 108

All our Care Homes offer a choice in lounge and dining areas and have single en-suite rooms.

Self funding and local authority funded clients welcome.

Nightingale House Care Centre Main Road, Bucknall, Woodhall Spa 45 nursing and personal care beds 6 physical disability beds Tel: 01526 388 261 The Fountains Care Centre Tel: 01472 210 456 Church Lane, Tetney, Near Grimsby Situated in a tranquil rural setting in North Lincolnshire The Fountains offers nursing and personal care for 45 older people, people with dementia and people who have a physical disability.

Recently refurbished to incorporate a small family unit for residents who have dementia, The Fountains offers spacious and homely accommodation. The home is set in mature grounds with patio areas, two of which are enclosed to offer a sense of safety to our residents.

In addition to the lounge and dining areas there are two separate kitchenettes which are available to residents and their visitors.

• choice of menu, individual diets catered for • recreational activities and outings • nurse on duty 24hrs a day • GP visits to the home • Respite and day care available • visiting Chiropodist and Hairdresser

Manor Care Centre East Kirkby, Near Spilsby 41 personal care beds Tel: 01790 763 381

We regard residents as being entitled to live a full and active life where their lifestyles are respected and they are given the fundamental right to self-determination and individuality and achieve their full potential.

To find out more about our homes visit www.halcyoncare.co.uk or call the home direct