Leeds Care Homes and Housing Options Directory 2015/16

Leeds Care Homes and Housing Options Directory 2015/16 www.carechoices.co.uk

The comprehensive guide to choosing and paying for care • Home support • Housing with care • Care homes • Useful contacts

in association with

Better Lives for people in Leeds

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23/09/2015 15:54

Contents Welcome from Leeds City Council Adult Social Care

5

Areas covered by this directory

5

Sheltered housing

22

Housing associations

23

Residential care homes and nursing homes

24

Where to begin? 6

Different types of care home

24

How much support is right for you? 6

Respite care (short breaks)

24

Support to stay living in your own home

7

Paying for your own care (self-funding)

24

Help at home (home care)

7

Financial support from Adult Social Care

25

Your right to choose

25

Meals delivered to your home (Community Meals Leeds)

7

Care homes checklist

26

Equipment and changes to your home

7

Paying for residential care

27

Short-term support to get your independence back 7

About your house

27

Health care

8

Other questions

28

Intermediate care

8

NHS-funded nursing care

29

NHS Continuing Healthcare

8

Charges in the different types of care homes

29

Medical equipment

8

This directory’s helpline

30

Daytime activities and support

8

Local support schemes

8

Listing of residential care homes and nursing homes

30

Paying for your own home care?

9

East/North East Leeds

31

If you look after someone at home

9

West/North West Leeds

32

Assessments for unpaid carers

9

South/East Leeds

35

Carer’s allowance

9

Leeds Care Association

53

Getting a break

9

Information and advice

53

Contacting Adult Social Care

53

One Stop Centres

53

General information about local services

54

The Leeds Directory

54

Information for people with a learning disability

54

Having an assessment

10

Paying for your own support

10

How your eligibility is decided

10

Personal budgets

11

Inspections and standards

11

Keeping safe

11

Information for people with a mental health condition

54

Home care providers

13

Other useful contacts

55

Housing with care

20

Making a complaint

57

Extra care housing

20

Index 58

To obtain extra copies of this directory please call Adult Social Care on 0113 378 3967.

Leeds City Council’s distribution of this publication does not constitute their support or recommendation of any of the products or services advertised within. All the listings in this publication are supplied by the Care Quality Commission (CQC) and Leeds City Council and no other party can be held responsible for any errors or omissions.

Alternative formats

This directory is available electronically at www.carechoices.co.uk. There is a Browsealoud option for those requiring the information in the spoken word. If you do not speak English and/or need help in understanding this publication, please contact us on 0113 222 4401 and we can make arrangements to help.

Visit www.carechoices.co.uk for further assistance with your search for care

3

Wetherby

“FIVE STAR CARE And ACCOMMOdATIOn FOR THE dISCERnInG ELdERLY CLIEnT” Wetherby Manor is in the centre of Wetherby, adjacent to St James’ Parish Church.

We provide specially designed accommodation for clients requiring residential, nursing or dementia care.

All our accommodation is arranged in small living groups creating a homely environment.

At Wetherby Manor we have introduced self-contained apartment style living suites too, designed for couples or individuals who require minimal care but benefit from living in a supported environment.

All residents enjoy facilities such as dining rooms and cafes, bar, hair and beauty salon, gardens and bowling green, library, cinema, shop and social events programme.

Our aim is to provide person-centred and complete care in a homely setting.

The best way to find out about Wetherby Manor is to visit, so get in touch to have a look round and chat with our staff.

We look forward to seeing you.

Wetherby Manor Wetherby Manor, St James Street, Wetherby, LS22 6RS Telephone 01937 588 001 Email wetherbymanor@hhcare.co.uk Web www.hadrianhealthcare.co.uk Registered with the Care Quality Commission. Photography © Kristen McCluskie www.kristenmccluskie.com

Welcome from Leeds City Council Adult Social Care Welcome to the 2015/16 edition of the directory.

We know making decisions about social care can be daunting, especially if you have not been involved with social care before. This directory aims to provide a clear and easy to understand guide so you can be confident you are making the right decisions. We hope you will find it useful to see what is available and how to contact the people you might need. ‘Better Lives for people in Leeds’ is our commitment to helping people maintain their independence and quality of life, where possible in their own homes. We will ensure people have the choice and control to use the services that best suit their individual needs. We are also committed to improving quality of services and we work closely with local health and independent care providers, the Care Quality Commission (the independent health and social care regulator) and other partners to provide the best possible service.

care and support, and the way people pay for it, will be clearer and more consistent. National and local policies about adult social care change every year, so please check all the details before making any decisions that may have financial implications for you or your family.

Even though the whole country has to make some difficult financial choices, we remain committed to providing good quality care and support. Whatever your circumstances, whether you pay for your own care services or not, you can contact us for information, advice and guidance. Where it is appropriate, we will try to help you or we will make contact with other services that may be of assistance.

We hope you find this directory useful and if you need any more information, please contact us.

This year has seen the biggest reform to social care in over 60 years, with the introduction of the Care Act. It modernises the law and recognises the right of people to make their own decisions about their care and support.

We are already doing, or working towards, many of the things that are new within the Act. New rights for carers, and other measures contained within the Act will mean

Cath Roff Director of Adult Social Services

For general information about Adult Social Care please telephone our Customer Services on 0113 222 4401 (textphone 0113 222 4410).

Areas covered by this directory n Home Care providers (all regions) page 13 Care Home / Care Home with Nursing providers n East / North East page 31 n West / North West page 32

Wetherby

Otley

Guiseley

n South / East page 35

Adel Horsforth

Bramley Pudsey

Alwoodley

Moortown Roundhay Chapel Seacroft Headingley Allerton Harehills

Wortley

Garforth Beeston

K irk st a ll

A b be y

Morley

Kippax Rothwell

Tem ple Ne ws a m House

Visit www.carechoices.co.uk for further assistance with your search for care

5

Where to begin?

If you think you may need some support to live independently, the first step is to contact Adult Social Care – see the grey box below. You can do this yourself, or a friend, relative or health professional (such as a practice nurse at a GP surgery) can do it on your behalf.

The customer service adviser will ask a few

questions to check what sort of support you might need.

We may suggest other people who could offer support or information, or we may ask a care manager or social worker to contact you to arrange an assessment.

See page 10 for more information about this.

How to start getting support – the basic steps 1. Contact Adult Social Care Customer Services on 0113 222 4401 (or textphone 0113 222 4410).

2. Someone will call you to arrange an assessment if it looks as though Adult Social Care can help (if not, we will put you in touch with another organisation who can help).

3. At the assessment, a care manager or social worker will talk with you about what help you may need in your day-to-day life. Depending on your financial situation, you may have to pay for some services.

For independent support or services, see the Leeds Directory at www.leedsdirectory.org (see page 54 for more information).

How much support is right for you?

There are options to help people stay living at home for longer – or regain independence after an accident, illness

Support to stay living in your own home

I can live independently and stay in my own home with some extra help.

For some examples of support and services that can help people stay at home and keep their independence, see page 7.

6

or hospital stay. We have grouped the choices under three broad headings:

Housing with care

I want to have my own home with my own front door but I need some help close at hand.

For information about sheltered housing schemes and extra care housing, see page 20 (extra care can be 24-hour care).

Residential care homes and nursing homes

At this point in my life I’m not able to manage on my own and I need access to 24-hour care.

For information about care homes and care homes with nursing, see page 24.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Support to stay living in your own home Support is available to help with day-to-day personal care and domestic activities so you can continue to live as independently as possible in your own home.

Specialist equipment and alarms can help make your home safer and provide reassurance that help is at hand if something does go wrong.

Help at home (home care) This is help with daily activities such as washing and dressing, getting up or going to bed, going to the toilet

and taking medication. This is known as ‘community support’. See page 13 for the listing of home care providers.

Meals delivered to your home (Community Meals Leeds) We offer a hot meal home-delivery service seven days a week (you can also get a cold meal delivered at the same time). The service provides meals to meet most dietary needs. Contact the Catering Manager on 0113 247 8577, email communitymealsleeds@leeds.gov.uk or look at the website www.leeds.gov.uk for more information.

Other services also provide a meals service, and there may be lunch clubs near you. For more information please contact one of the One Stop Centres, see page 53.

Equipment and changes to your home There are many types of equipment and gadgets designed to help you with different daily activities.

Changes can be made to your home to help you do things more easily and safely. This could include installing grab rails or larger adaptations, such as a shower or a stair lift. Contact Adult Social Care Customer Services on 0113 222 4401 or visit the website www.leeds.gov.uk to find out how to get an assessment and to find out the cost of these services.

Alternatively, contact Assisted Living Leeds, a specialist service supporting people with physical, learning and care needs to get equipment to live safely and independently, see page 55 for details.

Our One Stop Centres will also have some information about these services. See page 53.

Alarms, sensors and reminders These range from a simple pendant alarm, which you press to get help, to sensors that will raise an alert if you fall and devices that remind you to take medication.

You can buy these direct from a supplier – see the Leeds Directory at www.leedsdirectory.org or ring the helpline on 0113 391 8333. Or you can contact us as above.

You can also get independent information and advice from the William Merritt Disabled Living and Mobility Centre on 0113 305 8989.

Help with incontinence Leeds Continence Service provides advice and support.

To find the nearest service, call 0113 305 5138 or speak to your GP.

Short-term support to get your independence back Sometimes, because of an accident, illness or simply growing older, you may find you struggle with daily activities or feel unsafe in your home. A service in Leeds called reablement can help you regain any lost abilities and confidence.

Reablement is provided by specially trained staff and is usually a short, intensive period of support. If you’re already a social care user, contact your care manager or social worker. Otherwise, call Adult Social Care Customer Services on 0113 222 4401.

Visit www.carechoices.co.uk for further assistance with your search for care

7

Health care Intermediate care This is a short-term rehabilitation service, provided by Adult Social Care and the NHS in Leeds, to help you get better as quickly as possible after an accident, illness or operation. This can involve a short stay in a care home or additional support in your own home. The service is similar to the reablement service, but is for people who still have medical needs.

NHS Continuing Healthcare If you have extensive healthcare needs, you may be eligible for NHS Continuing Healthcare. This is a package of care arranged and funded by the NHS. Health visitors and district nurses can also visit you in

your home and provide support with, and advice about, any health problems. Speak to your GP or local health centre to find out more.

Medical equipment In some cases, medical equipment can be provided in your own home. Examples include monitoring equipment for people with diabetes, or equipment for home oxygen therapy for people with some lung conditions.

If you would like to find out if you are able to have any medical equipment at home, speak to your care manager or social worker, health visitor, physiotherapist or occupational therapist (if you have one); or NHS staff, if you are in hospital.

Need more advice or information?

See the ‘Information and advice’ section starting on page 53 for a list of organisations that can provide further help.

Daytime activities and support There are many types of day support in Leeds, see the ‘Information and advice’ section on pages 53-54, or, if you

are an older person, contact your nearest Neighbourhood Network Scheme. See www.leeds.gov.uk for details.

Local support schemes Neighbourhood Network Schemes are local voluntary organisations that can provide a range of services, activities, information and social contact for older people.

For details, speak to your care manager or social worker, or if you have access to the web please see www.leedsdirectory.org to find your nearest

8

Neighbourhood Network.

There is also more information on these and other voluntary services in Leeds. See the Voluntary Action Leeds website at www.doinggoodleeds.org.uk/val or speak to one of the organisations in the ‘Information and advice’ section on pages 53-54.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Paying for your own home care?

Have more control over who helps you at home If you arrange your own support – either because you have a personal budget (see page 11) or because you’re paying for it yourself – you can choose your own support worker or find someone through a care agency.

These workers are often known as ‘personal assistants’.

In Leeds, advice about employing a personal assistant is available from the Actively Seeking Independence Support Team (ASIST). Contact ASIST on 0113 231 1125.

See Adult Social Care’s Personal Budgets – A user’s guide. Helping you to have more control over your care

and support for useful tips about employing a personal assistant. The guide is available from your care manager or social worker, or call Adult Social Care on 0113 378 3967. You can also visit www.leeds.gov.uk to read it on the web.

Paying for services and support When arranging services yourself using a personal budget from Adult Social Care, always check exactly how much you will need to pay and ensure this is agreed in your support plan. If in doubt, check with your care manager or social worker to be on the safe side.

For more information on paying for care, see page 27.

If you look after someone at home Assessments for unpaid carers If you are a carer (you provide regular and substantial care to a relative or friend, and are not paid for it) this can have a significant impact on your own life. You are entitled to a carer’s assessment even if the person you look after doesn’t have help or funding from Adult Social Care. You can ask for this at any time. For more information contact Carers Leeds on 0113 380 4300.

The purpose of a carer’s assessment is to provide an opportunity to discuss the impact that caring is having on

you, to think about whether you can continue to provide the care, and how Adult Social Care might be able to provide you with some support to manage the caring role. See page 10 for more about assessments.

There is a range of information leaflets available from the Advice Centres, One Stop Centres and Leeds City Council Adult Social Care Customer Services on 0113 222 4401.

Carer’s allowance You may be eligible for carer’s allowance, which is a benefit paid by the Department of Work and Pensions.

If you have access to the internet, visit www.nhs.uk/ carersdirect where you could make a claim for carer’s

allowance. You can also call Carers Direct on 0300 123 1053 and you can get advice from Carers Leeds on 0113 380 4300.

Getting a break Adult Social Care provides and arranges breaks for carers.

There are a number of agencies that can provide short breaks in the home of the person being looked after. For a leaflet, contact Leeds City Council Customer Services on 0113 222 4401.

A service called ‘Shared Lives’ can look after adults with a wide range of support needs, including older people, adults with dementia, or those with a learning,

physical or sensory impairment. This could be in the person’s own home or the home of the Shared Lives carer, and can be during the day, overnight, at weekends or for longer periods.

If you’re a family carer there are different ways to get a break, but in most instances you would need to have a carer’s assessment first. Contact Adult Social Care Customer Services on 0113 222 4401, textphone 0113 222 4410, or see www.leeds.gov.uk

Visit www.carechoices.co.uk for further assistance with your search for care

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Having an assessment An assessment is when a care manager or a social worker meets with you to talk about what help you might need, and what kinds of support you may be eligible for (see below for more about how eligibility is decided). They will talk with you about: • What you can do for yourself and what you feel you need help with; • What you can’t manage at all, what difficulties you have now; • Who helps you now; and • How best to achieve your goals and outcomes.

They will listen to what you want, talk with you about your needs and make sure you have the right information to make choices about your future. You can also involve friends, family, your carer or anyone else you trust.

Anyone can ask for an assessment, regardless of their financial situation. The assessment and advice are free.

If you’re in hospital or the person you care for is in hospital, the nursing staff can arrange for a hospital-based care manager or social worker to contact you.

If you’re eligible for support from us, your care manager or social worker will assess your finances. They will then calculate how much money might be available to you to spend on services and support. You can use this as a guide when you go to the next step and start building your support plan.

Your support plan is where you can say what’s important to you and how you would organise your support and services to meet your eligible needs in the best way. This plan will then need to be approved by us.

Depending on your financial situation, you may have to pay for some services – charges are on a sliding scale. See page 27 for more information about charges.

Paying for your own support If you will be funding your own support, we can still offer you an assessment to help you decide what help you might need, and provide information and advice to

help you find out what’s available. See page 53 for other organisations and websites that may help.

How your eligibility is decided We have a responsibility to make fair decisions about who can have access to social care support, and to make sure that those in the greatest need can get the help they require. As everyone’s needs are different, when it comes to care and support in our city, a ‘one size fits all’ approach doesn’t work. That’s why there are still plenty of options available for people who may need support away from traditional services.

We have guidelines we must follow and these are called ‘eligibility criteria’ – things we must consider when deciding who should receive social care support. They are based on the Government’s guidelines; see the factsheets at www.gov.uk (search ‘care act’).

There are charges for some services. To ask about any charges, call Adult Social Care Customer Services on 0113 222 4401.

Leeds Benefits Service Telephone: 0113 222 4404 Fax: 0113 247 7846 Email: lcc.benefits@leeds.gov.uk For national information about benefits, visit www.gov.uk and search for ‘benefits’.

Financial assessments and benefits information The Financial Assessments and Benefits Team completes financial assessments of contributions towards nonresidential services.

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Personal budgets If you’re eligible for social care support you can receive a personal budget. This is money from us that you can use to choose and manage your own support, mixing and matching services from us or other providers.

Not everyone wants to manage the money themselves, so there are various ways you can receive and manage your personal budget – it’s your choice: • As a payment of money directly into a bank account – a ‘direct payment’; • As a payment of money to a suitable person on your behalf – where you lack capacity; • As a payment of money to a nominated person on your behalf – for example a close relative; • As a payment of money to a Trust – for example a group of family members;

• As services managed on your behalf by us (this is limited to the services provided directly or commissioned by us); or • As a mixed budget – a combination of the above.

You can speak to other people in Leeds who already use personal budgets and direct payments. Contact ‘Free to Live’, the personal budget peer support network, on 0113 214 3599, email them at info@freetoliveleeds.org or visit www.freetoliveleeds.org For further details, speak to your care manager or social worker, or ring Adult Social Care Customer Services on 0113 222 4401 (Textphone: 0113 222 4410).

Visit www.leeds.gov.uk and search for ‘personal budgets’ for more information.

• As a payment of money via an Individual Service Fund – this is where a provider organisation looks after your budget on your behalf;

Inspections and standards All care services are regulated, monitored and inspected by a national organisation called the Care Quality Commission (CQC). It looks very carefully at all aspects of the home or service, including care practices, the suitability of the people running the service, the quality of the facilities and the building. The CQC has a responsibility to tell us about any concerns it has about a home or other service they have inspected. Contact details for the CQC are on page 56.

The homes we buy services from are monitored regularly to make sure good quality services are being delivered. Should poor practice be discovered, we will take swift action. If a complaint is raised, it is investigated

immediately.

There is also a ‘Dignity Volunteer’ programme, in which trained volunteer older people visit care homes to audit the level of care and ensure people’s dignity is being respected by staff.

We work closely with independent providers to make sure that care is provided at a high standard.

For further information, speak to the CQC – contact details are on page 56.

Making a complaint If you’re unhappy with the help you are receiving, it’s your right to complain. Please see the information on page 57.

Keeping safe If you, or someone you know, is being abused, neglected, frightened or exploited there are people who can help.

• If you or someone else is in immediate danger telephone 999.

• If you believe a serious crime has been committed, but the person is not in imminent danger telephone 101.

• For general information or to make a referral, call Adult Social Care Customer Services on 0113 222 4401 (textphone users can dial 0113 222 4410).

• Out of hours telephone 0113 240 9536.

• Safeguarding Adults Partnership Support Unit for advice telephone 0113 224 3511.

Visit www.carechoices.co.uk for further assistance with your search for care

11

ALSO FROM THE PUBLISHER OF THIS CARE DIRECTORY

THE HANDBOOK FOR RELATIVES YOUR COMPANION THROUGH THE EMOTIONAL AND PRACTICAL ASPECTS OF CHOOSING AND FUNDING CARE FOR AN AGEING RELATIVE.

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P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

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HOMECARE SUPPORT - LEEDS Leeds Tel: 0113 222 4760 OP D PD LDA MH SI YA AD

DOVETAIL CARE LTD Horsforth Tel: 0113 258 7373

HOMELIFE (LEEDS) LTD Leeds Tel: 0113 393 0234

Advert page 18 OP D PD YA

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ECOCLEAN COMMUNITY CARE Leeds Tel: 0113 212 0450 OP D PD LDA MH SI YA

HOUSING AND CARE 21 - LEEDS Leeds Tel: 0845 026 8906 OP D PD LDA MH SI YA

ELDERLY CARE SERVICES Leeds Tel: 0113 234 1660

ILS24 HEALTH CARE Leeds Tel: 0113 443 8917

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ETHICAL HOMECARE SOLUTIONS Leeds Tel: 0113 345 9492 OP D PD LDA MH YA

INTERSERVE HEALTHCARE - LEEDS Leeds Tel: 0113 243 5995 OP D PD LDA MH SI YA AD

EXPRESS HEALTHCARE UK LTD DOMICILIARY CARE AGENCY Leeds Tel: 0113 249 4799 OP D PD LDA MH SI YA

KENNORES HEALTHCARE RECRUITMENT Leeds Tel: 0113 272 1839 OP D PD LDA MH SI YA AD

FAIRFAX ROAD Leeds Tel: 0113 277 8842

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KESTREL HOUSE Leeds Tel: 0113 242 8822

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FIRSTPOINT HOMECARE - LEEDS Leeds Tel: 01274 294484 OP D PD LDA MH SI YA AD

LEEDS CITY COUNCIL ONE STOP CENTRE (COMMUNITY SUPPORT SKILS) Hunslet Tel: 0113 395 7320 OP D PD LDA MH SI YA AD

GOSHEN SOCIAL CARE LTD Leeds Tel: 0113 414 1113 OP D PD LDA MH SI YA AD

LEEDS FEDERATED HOUSING ASSOCIATION Leeds Tel: 0113 386 1000 OP PD LDA MH YA

GRACE HOMECARE Leeds Tel: 0113 276 8838

LEEDS LEARNING DISABILITY COMMUNITY SUPPORT SERVICE - EAST AND NORTH EAST LEEDS Potternewton Tel: 0113 378 1035 OP PD LDA MH SI YA AD

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GRAYSON HOME CARE Wetherby Tel: 01937 845363

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HELPING HAND CARE SERVICES LTD Leeds Tel: 0113 225 2777 OP D PD MH SI YA HELPING HANDS NORTH Garforth Tel: 0113 322 9150

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H F TRUST - BRAMLEY GARDENS Leeds Tel: 0113 273 3771 HILLSIDE DOMICILIARY CARE Leeds Tel: 07712 306968

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LEEDS LEARNING DISABILITY COMMUNITY SUPPORT SERVICE - SOUTH AND SOUTH EAST LEEDS Wakefield Tel: 07891 277031 OP PD LDA MH SI YA AD LEEDS LEARNING DISABILITY COMMUNITY SUPPORT SERVICES - WEST AND NORTH WEST LEEDS Bramley Tel: 0113 378 1014 OP PD LDA MH SI YA AD LIBRARY HEADQUARTERS Leeds Tel: 0113 247 6288 LINGFIELD Leeds Tel: 0113 378 3025

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YA

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Home care providers continued

Advertisers are highlighted

P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

LOCAL CARE FORCE Leeds Tel: 0113 244 4644

PD LDA MH YA

M&Y CARE Leeds Tel: 0113 240 2684 MALMARC HOUSE Leeds Tel: 0113 246 0805

OP D PD LDA SI YA

RADIS COMMUNITY CARE (LEEDS) Morley Tel: 0113 252 3461 OP D PD LDA MH SI YA AD RANI CARE C.I.C. Leeds Tel: 07720 260209

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REAL LIFE OPTIONS - YORKSHIRE Leeds Tel: 0113 271 4100 OP PD LDA MH SI YA

MOOR ALLERTON CARE CENTRE Leeds Tel: 0113 288 8355 OP D PD LDA MH SI

REFLECTIONS COMMUNITY SUPPORT Guiseley Advert page 18 Tel: 01943 876649 OP D PD MH SI YA

MOORCARE Leeds Tel: 0113 203 4914

REST ASSURED HOMECARE SERVICES Otley Tel: 01943 466292 OP D PD LDA MH SI YA AD

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NEW MABGATE CENTRE Armley Tel: 0113 226 2700

LDA YA

OUTREACH OFFICE Headingley Tel: 0113 331 4834

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PARK LODGE Roundhay Tel: 0113 265 9353 PERSONAL CARE SPECIALISTS Leeds Tel: 0113 345 0630

ROCHE CARING SOLUTIONS Leeds Tel: 0113 271 9456

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ROSSEFIELD MANOR Bramley Tel: 07891 279037

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SCOPE INCLUSION LEEDS Leeds Tel: 07436 810645

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SCOPE INCLUSION LEEDS Leeds Tel: 0113 387 6408

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PERSONNEL RECRUITMENT SERVICES LTD T/A MEDILINK NURSING Morley Tel: 0113 238 0793 OP D PD LDA MH

SHEILD RECRUITMENT LTD Leeds Tel: 07702 674834

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POLKADOT CARE LTD (LEEDS BRANCH) Crossgates Tel: 0113 264 4784 OP D PD MH SI YA

SIGNHEALTH CONSTANCE WAY Leeds Tel: 0113 245 7991

POSITIVE PEOPLE RECRUITMENT Leeds Advert page 16 Tel: 0113 440 5074 OP D PD LDA MH SI YA AD

SPRINGFIELD HOME CARE SERVICES LTD Garforth Advert page 38 Tel: 0113 287 6789 OP D PD LDA MH SI YA AD

PRESTIGE FIRST CALL Crossgates Tel: 0113 260 0331

ST ANNE’S COMMUNITY SERVICES - LEEDS DCA Leeds Tel: 0113 200 8347 LDA

Advert page 18 OP D PD MH SI YA

PRESTIGE NURSING - LEEDS Leeds Tel: 0113 275 2555 OP D PD LDA MH SI YA AD

ST PHILIPS CLOSE Leeds Tel: 0113 277 8069

PULSE – LEEDS Leeds Tel: 0845 459 7413

STEP AHEAD HOME CARE SERVICES Leeds Tel: 0113 247 3999

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Visit www.carechoices.co.uk for further assistance with your search for care

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Home care providers continued

Advertisers are highlighted

P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

STOCKS HILL CENTRE Leeds Tel: 07726 611733 SUMMERFIELD COURT Leeds Tel: 0113 236 2229 SYMONS HOUSE Leeds Tel: 0113 345 4141

OP D PD LDA MH SI YA AD PD LDA MH SI YA AD

YORKSHIRE SENIOR CARE T/A HOME INSTEAD SENIOR CARE Wetherby Tel: 01937 220510 OP D PD LDA MH SI YOUR LIFE (LEEDS) Leeds Tel: 01823 448166

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TEAM PERSONNEL SOLUTIONS LTD Leeds Advert page 16 Tel: 0113 244 1584 OP D PD LDA MH SI YA TOTAL CARE NURSING LTD Leeds Tel: 0113 288 8728

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TRUST LIFE CARE Leeds Tel: 0113 823 2858 OP D PD MH SI YA VALEO DOMICILIARY CARE SERVICE Leeds Tel: 0113 272 6020 PD LDA MH YA AD VICTORIA COURT Leeds Tel: 0113 278 7588 VIVE UK SOCIAL CARE LTD Leeds Tel: 0113 320 2222 WETHERBY HOME CARE Wetherby Tel: 01937 589377

0113 244 1584 TPS Healthcare is a dedicated Domiciliary Care Agency that provides nurses and carers in West Yorkshire as well as Live-in Carers anywhere in the UK. We offer both temporary and permanent staffing solutions and endeavour to maintain continuity to our clients services and staffing structures.

Team Personnel Solutions 54B Barkston House Leeds, West Yorkshire LS11 9RT

admin@teampersonnelsolutions.co.uk

OP OP D PD LDA MH SI YA OP D PD LDA SI YA

WHITE ROSE HOUSE (COMMUNITY SUPPORT SKILS) Leeds Tel: 0113 247 8700 OP D PD LDA MH SI YA WILF WARD FAMILY TRUST DOMICILIARY CARE LEEDS AND WAKEFIELD, THE Leeds Tel: 0113 287 7606 OP D PD LDA MH SI YA WOODHALL CARE SERVICES LTD Pudsey Tel: 0113 229 0850 D PD LDA MH SI AD WP WOODLEIGH CARE Yeadon Tel: 0113 239 1507 WOODVIEW EXTRA CARE HOUSING Swarcliffe Tel: 07891 275581

OP LDA MH YA

24 Hour Cover 7 days a week

We Provide the following • Domiciliary Care / Home Care • Personal care • Day sits and night sitting and respite at home • Support workers & senior support workers • Shopping and cleaning • Social Inclusion • Care for people with learning disabilities and challenging behaviour

Call us on 01134 405074 or email us at info@positivepeople.uk.com

Astha Limited Care Services Services Offered: • 24 Hour Home care • Adult Care (18+) • Personal & Domestic Care (on a contracted hour basis) • Respite Care • Live in Carer • Personal Care Assessments • Risk Assessments in the Home Pre-book a no obligation, FREE Care assessment appointment.

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YORKSHIRE HOUSING - SUPPORT WORKS Leeds Tel: 0113 825 6229 OP D PD LDA MH SI YA

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Call us on:

Tel: 0113 2379635 Email: admin@astha.co.uk Yorkshire Office, Astha Limited, Enterprise House, Education Road, Leeds, LS7 2AH

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Care Visits at Home Declare your Independence

www.caringpartnership.org “Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment or the smallest act of caring, all of which have the potential to turn a life around.”

Quote by Lea F Buscaglia

Caring Partnership Ltd deliver bespoke homecare services that have been designed to provide care and support to people regardless of age or disability.

Caring Partnership are able to offer a variety of services some of which include: Personal care, medical support, housekeeping or, just as importantly, companionship.

Our experienced staff team can help, all of whom are fully trained above and beyond the minimum standards required by the Care Quality Commission (CQC).

Our services are available throughout Leeds and beyond.

Please don’t hesitate to contact our friendly staff team for further information or to arrange a free no obligation home visit to answer any questions you may have.

Caring Partnership Ltd

Hillside, Beeston Road, Beeston, Leeds LS11 8ND

Office number: 0113 4260805 Fax number: 0113 2711249 Email address: enquiries@caringpartnership.org

www.bluebirdcare.co.uk our staff Our staff are caring, trained to give medication and police checked. alternative Bluebird Care offers a realistic cost effective alternative to residential care. With familiar friends, relatives and possessions around, Bluebird Care ‘just happens’.

What we offer We offer everything from personal care to shopping, cleaning or social visits. In fact everything you need to stay in the comfort of your own home.

Call now for a free no obligation consultation We guarantee good old fashioned service Bluebird Care (Leeds North) Beech House, Troy Road, Horsforth, Leeds, LS18 5NQ Tel: 0113 258 9677 Email: leedsnorth@bluebirdcare.co.uk

Companionship & Support in your own home

• Preparation of Light Meals and Entertaining • All aspects of Personal Care and Support • Domestic Duties

Winner of Homecare provider Award

Why you should consider Caremark

4 We encourage the independence of our clients, and respect their dignity, confidentiality and freedom of choice at all times.

Winner of Great North 4 Our care workers are well-trained, carefully Care vetted and thoroughly assessed, to ensure our high Award standards are always maintained.

4 We offer you highly competitive, fair and affordable rates.

0113 264 4466

Live-in care now available

Caremark (Leeds) Bow House, 1 Servia Hill, Northwest Business Park, Leeds LS6 2QH leeds@caremark.co.uk www.caremark.co.uk/leeds

Visit www.carechoices.co.uk for further assistance with your search for care

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Prestige First Call aim to provide a tailored individual care and or support service to the highest standard of care, quality and flexibility at competitive rates.

Our staff are experienced, professional, skilled, reliable and work with you to provide a person centred care approach to promote your independence. We can provide support in many areas, including: • Getting in and out of bed • Washing and getting dressed • Continence care • Meal preparation • Medication support

• Support, companionship and socialisation • Collecting of prescriptions • Shopping • Light domestic duties

For further information contact Cathy Fisher – Manager 8-10 Station Road, Crossgates, Leeds LS15 7JX

Telephone: 0113 2600331

Positively engaging with the community

Services we provide: • Domiciliary Care • 24 hours care packages • Hospitals to home care • Sitter services (day or night) • Respite for carers • Day support in the community • Domestic and shopping support

We provide outcome based services in the community.

Our aims are to reduce social isolation and promote social inclusion for adults with complex needs.

Dovetail Care Support in your own home Professional and qualified staff Support to maintain independence We cater for all clients, whether a couple of hours each week of complete 24/7 care.

Support provided with daily living, shopping, personal care, light housework, medication and more.

24 hours services, 365 days a year

Tel: 01943 876 649 • E: info@reflections-communitysupport.co.uk

Leeds and surrounding areas

4 Oxford Street, Guiseley, Leeds, West Yorkshire, LS20 9AX We are not for profit organisation Registered by the Care Quality Commission

To arrange a free confidential consultation call:

0113 2587373 Tel: 0113 232 0884 Our aim is to provide all the necessary care and attention for those who wish to spend their retirement in a secure and caring atmosphere.

The Coach House care home is a family run business that specialises in caring for the elderly. We offer you a safe, secure and pleasant environment where highly trained staff are available 24 hours a day.

Facilities and Services: • Nurse calls and fire alarm • Local GP’s and district nurses systems throughout the home make routine visits or when required • 1 passenger lift and 1 stair lift • Planned weekly activities • All personal ironing and • Monthly religious services laundry • Regular outings • Dentist, optician, chiropodist and hairdresser visit the • Entertainment is provided home regularly from local organised groups and entertainers • All diets catered for • Day care • Meals can be served in your room • Respite care

www.dovetailcare.co.uk Dovetail Care Ltd. 11A Station Road Horsforth, Leeds LS18 5PA

58 Lidgett Lane, Garforth, Leeds LS25 1LL Email: garforthch@aol.com

www.hilltopandcoachhousecare.co.uk

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Meeting your home care needs CASA’s social mission is to support your independence through the provision of skilled, compassionate and reliable workers IF YOU ARE…

THEN WE CAN OFFER…

• An older person considering getting help with care and support for yourself

• Personal care

• A family member, a carer or have Power of Attorney of somebody needing care

• Complex care • Supply of personal assistants • Domestic services • Night sitting and respite at home

• A disabled person who needs additional care and support

• Self-directed support for disabled adults

• The parent of an adult son or daughter who is disabled

• Social inclusion

• In receipt of compensation payments to pay for care and support

Nominated for Leeds City Council Adult Social Care Awards For Excellence in the category of ‘Partner Of The Year’.

For a free home visit, consultation and CASA discovery interview, contact us on: T: 0113 277 7871 E: admin_leeds@casaltd.com

CASA Leeds Suite 54-56 Sugar Refinery Sugar Mill Business Park Oakhurst Avenue Leeds LS11 7DF T 0113 277 7871 E admin_leeds@casaltd.com www.casaltd.com

Putting people before profit

“ CASA supports me so I can stay where I belong, at home, in the heart of my community.”

Housing with care Extra care housing Independent living with support Extra care housing offers older people independent living in a home of their own with services on hand if they need them. It is usually well-designed, accessible housing, which enables people to self-care for longer and helps them retain their independence. Housing management and support, care and support, and domestic services are readily available as a minimum level of service. The developments can usually be found situated close to shops, leisure and health services and, very importantly, public transport.

Features of extra care housing include: • Care and support can be available around the clock; • The person is a tenant/lease owner with his/her own front door to a self-contained living space;

Charges in extra care housing Residents in extra care housing pay for the range of services provided through a number of charges. The main charges are rent, service charges and social care and support charges, which are subject to a means-test.

Residents who are not eligible for financial help through Housing Benefit or from us may be entitled to Attendance Allowance (see page 28), which could be used to pay for these services.

How to apply for a place in extra care housing Leeds City Council and some of the Housing Associations provide extra care housing. To apply for a place you can approach us (see page 22) or apply direct to the Housing Association.

• The focus is on maintaining independence and quality of life; and • Opportunities for social interaction.

Extra care housing is about quality of life – not just quality of care. It often benefits older people whose wellbeing and independence is impaired by their current accommodation, people who need emotional, practical or social support to maintain their wellbeing and people with care needs, including overnight and unplanned, who might otherwise have to move to a residential care setting. Unlike most residential care, it can enable couples who have high and/or differing care needs to stay together and offers the choice for owner-occupiers to remain so.

The amount of help you receive in an extra care scheme depends on your needs, which are identified when you have an assessment with us (for more about assessments see page 10).

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

developed by the publisher of this Directory

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• • • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Extra care housing schemes in Leeds Assisi Place Belinda Street, Leeds LS10 2PR Telephone: 0113 200 8140 Bedford Court/Olive Lodge Bedford Court, Horsforth, Leeds LS8 2PL Telephone: 0800 587 0211 Elmwood Court 1a Wetherby Road, Oakwood, Leeds LS8 2JU Telephone: 0800 280 2575 Gledhow Christian Care Home 145-147 Brackenwood Drive, Gledhow, Leeds LS8 1SF Telephone: 0113 288 8805 Hampton Crescent Upper Accommodation Road, Richmond Hill, Leeds LS9 8NH Telephone: 0800 020 9516 Queenshill Lawn Queenshill Approach, Leeds LS17 6TH Telephone: 0113 203 4910

Rossefield Manor Rossefield Lawn, Bramley, Leeds LS13 3TG Telephone: 0800 280 2575 Supported Care Living Suites Wetherby Manor, St James Street, Wetherby LS22 6NS Telephone: 0191 460 5219 Thackrah Court Squirrel Way, Shadwell, Leeds LS17 8FQ Telephone: 0800 919 132 The Laureates Shakespeare Road, Guiseley, Leeds LS20 9BR Telephone: 0800 020 9516 Victoria Court 224 Kirkstall Lane, Headingley, Leeds LS6 3FB Telephone: 0113 229 6200 Yew Tree and Rosewood Courts 2-4 Cranmer Close, Moor Allerton, Leeds LS17 5PT Telephone: 0113 288 8355

Independent living apartments with care and support Headingley Hall Independent Living Apartments 5 Shire Oak Road, Headingley, Leeds LS6 2DD Telephone: 0113 275 9950 Southlands Independent Living Apartments 13 Wetherby Road, Roundhay, Leeds LS8 2JU Telephone: 0113 265 5876 Pennington Court Extra Care Plus Apartments Hunslet Hall Road, Beeston, Leeds LS11 6TT Telephone: 0113 228 4040

Visit www.carechoices.co.uk for further assistance with your search for care

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Extra care housing Sheltered housing means having your own flat or bungalow in a block, or on a small estate, where all the other residents are older people (usually over 55). With a few exceptions, all developments (or ‘schemes’) provide independent, self-contained homes with their own front doors (definition cited from HousingCare.org).

Sheltered (or retirement) housing is suitable for people who like living independently but need the reassurance of knowing help is at hand if there is an emergency. There are many different types of sheltered schemes, available both to rent and to buy. Schemes usually consist of between 15 and 40 dwellings. These may be bed-sitting rooms, selfcontained flats or bungalows.

Some schemes are simply housing designed to meet the needs of older people and linked to a community alarm.

The majority of schemes have a scheme manager/warden and community alarm service. There are often communal facilities such as a lounge, laundry, guest flat and garden.

Meals are not normally provided – but a few schemes include a restaurant and some can arrange hot meals.

There will be a warden on duty, however the duties of the scheme manager or warden can vary considerably between schemes.

Some sheltered housing schemes have a resident warden and a 24-hour on-call service; others have visiting or part-time staff. Most wardens are expected to manage the scheme, and help residents find additional support from local organisations should they need it. They will also summon help in an emergency.

The warden is not expected to provide personal care for residents, or to carry out tasks like shopping or cleaning.

recommendation on the type of accommodation that you require.

If you have access to the internet there is more information and a good system to see what is available on the Leeds Homes website, or you can contact them direct.

Leeds Homes Telephone: 0113 222 4413 Minicom: 0113 222 4410 Email: leeds.homes@leeds.gov.uk Web: www.leedshomes.org.uk You can also call in to one of the local Housing Offices or One Stop Centres (see page 53 for listings).

Independent Living Team Ground Floor, Knowsthorpe Gate, Cross Green, Leeds LS9 0NP Telephone: 0113 395 2562 Belle Isle Tenant Management Organisation (BITMO) Aberfield Gate, Leeds LS10 3QH Telephone: 0113 378 2188 or 0800 389 5503 Email: bitmo.enquiries@belleisletmo.co.uk Web: www.leeds.gov.uk/bitmo Hornbeam Court (First Port) Oxford Avenue, Guiseley, Leeds LS20 9BW Telephone: 0333 321 4072

Sheltered housing: how to apply In Leeds, sheltered housing is provided by Leeds City Council, housing associations, charities and independent organisations.

There is a centralised application system that works for all of the council housing and also for some of the Housing Associations (Leeds Federated, Unity, Yorkshire Metropolitan and Belle Isle Tenant Management Organisation (BITMO)).

To apply through this system you need to fill in a Leeds Homes housing register form, and then you can make a ‘bid’ for a house.

You can ask for a medical housing assessment to see if you can get extra priority for re-housing and a

Need more advice or information?

See the ‘Information and advice’ section starting on page 53 for a list of organisations that can provide further help.

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Housing Associations Accent Yorkshire Jeremy Downs House, Senior Way, Bradford BD5 0QB Telephone: 0845 678 0553 www.accentgroup.org Affinity Sutton 2 Carden Avenue, Leeds LS15 0EQ Telephone: 0113 248 3286 www.affinitysutton.com Anchor Trust Milestone Place, 100 Bolton Road, Bradford BD1 4DH Telephone: 0845 140 2020 or 0808 231 3512 www.anchor.org.uk Chevin Housing Association Ltd Royd House, Low Mills, Guiseley LS20 9LU Telephone: 0300 555 5561 www.chevinha.co.uk Connect Housing 205 Roundhay Road, Leeds LS8 4HS Telephone: 0113 235 0202 www.connecthousing.org.uk Habinteg Housing Association Ltd Ground Floor, Beech House, Woodland Park, Bradford Road, Chain Bar, Bradford BD19 6BW Telephone: 01274 853 160 www.habinteg.org.uk Haig Homes Alban Dobson House, Green Lane, Morden SM4 5NS Telephone: 0208 685 5777 www.haighomes.org.uk Hanover Housing Association North Grange Road, Leeds LS6 2QU Telephone: 0113 278 4506 www.hanover.org.uk Home Housing Knight House, 2 Sandbeck Court, Wetherby LS22 7BA Telephone: 01937 588 497 www.homegroup.org.uk

Housing 21 Arvo Court, Ermine Business Park Huntingdon, Cambridgeshire PE29 6WG Telephone: 0345 606 6363 www.housing21.co.uk Leeds And Yorkshire Housing Association 2 Shire Oak Road, Leeds LS6 2NT Telephone: 0113 278 3335 www.lyha.co.uk Leeds Federated Housing Association Arthington House, 30 Westfield Road, Leeds LS3 1DE Telephone: 0113 386 1000 www.lfha.co.uk Leeds Jewish Housing Association 311 Stonegate Road, Leeds LS17 6AX Telephone: 0113 203 4910 www.ljha.co.uk Methodist Homes Brooklands Court, Tunsall Road, Leeds LS11 5HL (To re-house customers over 55 years of age only) Telephone: 0113 271 5805 www.mha.org.uk Places for People Stanley House, The Boulevard, Clarence Dock, Leeds LS10 1PZ Telephone: 0800 432 0002 www.placesforpeople.co.uk Railway Housing Association Bank Top House, Garbutt Square, Neasham Road, Darlington DL1 4DR Telephone: 01325 482 125 www.railwayha.co.uk Riverside English Churches Housing Group 3 Linden House, Sardinia Street, Leeds LS10 1BH Telephone: 0345 111 0000 www.echg.org.uk

Sanctuary Housing Unit 6, Acorn Business Park, Killingbeck Drive, Leeds LS14 6UF Telephone: 0800 131 3348 or 0300 123 3511 www.sanctuary-housing.co.uk Stonewater (formerly Jephson Homes) Housing Association Ltd Jephson House, Lowfields Business Park, Old Power Way, Halifax HX5 9DE Telephone: 01422 373 855 www.stonewater.org Tangram Housing Co-operative Ltd 76 Bankside Street, Leeds LS8 5AD Telephone: 0113 248 8743 www.tangramhousing.co.uk The Guinness Partnership Ltd 6 Victoria Court, Bank Square, Morley LS27 9SE Telephone: 0845 605 9000 www.guinnesspartnership.com Unity Housing Association 113/115 Chapeltown Road, Leeds LS7 3HY Telephone: 0113 200 7700 www.unityha.co.uk York Housing Association 2 Alpha Court, Monks Cross Drive, Huntington, York YO32 9WN Telephone: 01904 636 061 www.yorkha.org.uk Yorkshire Housing Dysons Chambers, 12-14 Briggate, Leeds LS1 6ER Telephone: 0345 366 4404 www.yorkshirehousing.co.uk Your Headrow Housing Group Ltd Ingots Buildings, Cemetery Road, Yeadon LS19 7UP Telephone: 0345 345 0272 www.yourhousinggroup.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care

23

Residential care homes and nursing homes If you’re unable to live independently, even with extra support, you may need to consider residential care.

Take your time. Try not to make this decision in a hurry or at a time of crisis – for example, just after discharge from hospital, after an illness, or just after the death of a

partner, close relative or carer. Take the time to consider other options and, if possible, talk things through with family members or a friend (and your care manager or social worker, if you have one).

Different types of care home There are various types of care home. Some just provide personal care but no nursing care. Some cater specifically for people of particular cultures or religions. Care homes are run by voluntary groups, private individuals and organisations, trusts, or by Leeds City Council Adult Social Care.

A comprehensive list of all care homes and care homes with nursing in the Leeds area starts on page 31.

Care homes registered to provide personal care only These homes are for people who can no longer manage to live independently. Personal care is provided, but health care will still be provided by your GP and district nurse – in the same way as if you were living in your own home.

Care homes registered to provide nursing care as well as personal care These types of care homes provide 24-hour nursing care

by qualified nurses and healthcare assistants. There will always be nursing staff on duty. Some of these homes are run by voluntary organisations, trusts or charities, but most are run by individuals or companies.

Care homes providing specialist care A number of care homes cater for people who need specialist care – for example, those with dementia. Specialist homes are run by voluntary groups, charities, trusts, private individuals, companies or by Leeds City Council.

Care homes run by Leeds City Council The council runs some care homes across the city and Adult Social Care is responsible for managing these. All our care homes are registered to provide personal care and have to meet the same standards as private and voluntary homes.

Respite care (short breaks) Respite care means giving a break to someone who is usually looked after in their own home by their carer. It may be a short stay (usually one or two weeks) in a care home or somewhere else, for example, using Shared

Lives (see page 9).

Most homes offer short stays (respite) as well as permanent care.

Paying for your own care (self-funding) If you can fund your own place and you are not applying for help with care costs, you do not need to involve us. You can look for a place in any home that is able to provide the right level of care for you and meets your care needs. However, we can still offer advice if you’d like us to. Please contact us and say you are thinking of self-funding but would like some advice. See page 53 for contact details.

When choosing a home you will need to consider carefully whether you have enough money for the fees, not just for now but well into the future. See page 27 for further information about paying for residential care.

Care charges are considerable and long-term planning is essential; fortunately there are many organisations that can offer financial advice. One of these is an organisation

24

called The Society of Later Life Advisers (SOLLA).

It is a not-for-profit organisation, which specialises in this area and may be able to offer more advantageous ways of funding residential and nursing care.

Telephone: 0333 202 0454 Email: admin@societyoflaterlifeadvisers.co.uk Web: www.societyoflaterlifeadvisers.co.uk You can also get advice from Age UK, visit www.ageuk.org.uk or telephone 0800 169 6565.

Care home contracts If you are paying for your own care and have a contract with your care provider, it is recommended that you

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Paying for your own care (self-funding) continued check the contract with a solicitor who has experience in this field.

Any contract should explain: • The cost of care; • What services are included in the price and how often this is reviewed; • What complaints procedure is in place; • What your rights are and the obligations of the care provider under the contract; • The procedure for cancelling a contract; and • The procedure for administering medication.

Financial support from Adult Social Care If you want to apply for help towards the cost, you will need to be assessed by us. Your local Adult Social Care office will arrange this with you.

You will also be asked to fill in a financial assessment form and there will be an assessment meeting. If you

have had an assessment and it is decided that you are not eligible to get help with paying your care costs, we can still give you advice and guidance during the process of setting up your care. See page 53 for contact details.

Need more advice or information?

For more information about where to start and getting an assessment please see page 10.

Your right to choose If you are paying for your care place yourself, you have the right to choose which home you would like to move into.

If we are paying towards the cost, you still have a right to choose your home, provided: • The home is suitable for your needs; • The cost of the home is not more than the local authority would usually expect to pay for someone with your needs; • Accommodation is available at the home; and • The owners at the home are prepared to provide your accommodation under a contract with us.

If you would like to live in a care home that charges more than we would usually pay, you can still choose to live there but someone else (for example a relative or good friend) has to pay this extra ‘top-up’ for you. This person is referred to as a ‘third party’ and they would need to enter into a legal agreement about the arrangement.

Usually you would not be able to pay this top-up yourself. We have a leaflet on third party top-ups, which gives information about this, contact Adult Social Care Customer Services on 0113 222 4401.

You may try to find a home in the area you live in now. You could also look for a home outside of Leeds.

You may know people already in a home and wish to go there, although this could mean that you have to wait for a vacancy.

What happens after you’ve moved into a home?

If we have been involved, we will want to make sure that you are satisfied with the home and after about six weeks we will check to see that things are going well.

Your care manager or social worker will talk to you and your family and there may be a meeting of all those involved.

If you’re not happy with the home or any other arrangements regarding your care, you should say so and help will be offered to sort out any problems.

Visit www.carechoices.co.uk for further assistance with your search for care

25

Care homes checklist

© 2015 Care Choices Ltd

First impressions

YES NO

YES NO

• Were you met when you first arrived?

• Are there smoking and non-smoking areas?

• Do the staff seem warm, friendly and polite?

• Are there arrangements in place for religious observance?

• Do the residents seem happy, active and sociable?

• Can you handle your own money?

- If not, are you happy with the arrangements in place

• Does the home feel homely and welcoming?

• Is the home fresh, clean and comfortably furnished?

Fees • How much are the fees?

£............................

• Do the fees cover all the services available?

• Will the fees alter under different circumstances?

– e.g. annually or according to increasing needs?

• Is the notice to terminate reasonable?

• Does a hairdresser/chiropodist visit?

• Are residents accompanied on visits to the GP or hospital?

Staff • Do the staff appear clean, cheerful and respectful?

• Do the staff talk to residents and how do they talk to them?

• Are the staff formally trained?

Transport

• Is there an adequate number of staff on day and night?

• Is the home easy to get to for relatives and friends?

Visitors

• Does the home provide its own transport?

Accommodation

• Are visitors welcome at all times?

• Is there somewhere to see them in private?

• Are bedrooms single or shared? Is there a choice?

• May your visitors join you at meals?

• Can you decorate and re-arrange your room to suit yourself?

• Can your visitors stay overnight?

• Can you bring your own furniture and TV? • Is there a call system for emergencies?

• Are there enough sockets in your room?

• Can you control the heating in your room?

• Can you lock your room and is there a secure place for valuables?

• Is there a separate dining room? Bar? • Are there toilet facilities within easy reach of the communal facilities?

• Are there both showers and baths?

• Are bathrooms adapted to help people in and out of the bath?

Accessibility • Does the home have the right adaptations and equipment to meet your needs?

Catering • Do you get enough choice about meals?

• Is the food varied and interesting?

• Can the home cater for your dietary needs?

• Can you have snacks or drinks any time of the day or night?

• Can you eat in your room?

Activities • Can you continue to pursue your hobbies/interests?

• What sorts of activities and entertainment are organised?

• Are outings and holidays arranged?

- How much do they cost?

• Are escorts available if necessary?

£............................

• Is a library service available?

• Are all areas accessible for wheelchair users?

• Can you have your own flower bed or help in the garden?

• Does the home have extra wheelchairs & walking aids?

• Can you stay in your own room if you want to?

• Is there adequate provision for people with sight or hearing difficulties?

Gardens

Life in the home

• Are all areas safe and accessible?

• Are there any rules and restrictions? (e.g. going out, time of return etc.)

• Can you choose when to get up and retire every day?

• Are residents involved in decisions about life in the home?

• Are the grounds/gardens attractive?

• Is there somewhere to sit?

• Are they quiet?

Contract terms • Can you retain your own room if you’re away for a while?

• Is there a telephone where you can make and take calls in private and comfort?

• Can you have a short-stay or trial period?

• Is alcohol served or permitted?

• Are all procedures, such as complaints, clearly spelt-out?

26

• Will you be given a statement of terms on admission?

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Paying for residential care Please note – the figures mentioned in this directory might change. Please check www.gov.uk or speak to your care manager or social worker for up-to-date figures.

Your care manager or social worker is there to help you, discuss your circumstances and talk through the possible choices.

Who can get financial help from us to pay for care?

Everyone has the right to an assessment of their care needs (explained on page 10). If you are assessed by a care manager or social worker as needing care you may be entitled to receive financial help. The amount you will be expected to contribute towards the home is related to how much you are assessed as being able to pay.

Your contribution to the fees will be calculated according to your income and capital. This includes your retirement pension and work pension if you have one.

Capital includes money you may have in savings, shares and bonds etc., and the value of your assets, such as property. Your contribution will be reviewed annually to take account of any changes to your financial situation.

You can request a review more often than this if there is a change in your financial circumstances.

If you have less than £23,250 in savings and investments, you are likely to be entitled to financial help.

The amount of financial help you get depends on your income and exactly how much capital you have, and the amount you pay will reduce as your capital reduces.

If you have more than £23,250 you will generally be expected to pay all the costs yourself. However, it is still a good idea to talk to a care manager or social worker, particularly if you only have slightly more than this amount. Care charges are considerable and, if you think your money might run out, it is a good idea to talk about it as soon as possible.

If your capital is less than £14,250, and the home you choose charges fees that are within your local authority’s funding rate, your contribution will be assessed only on your income.

These figures may change over the life of this directory.

Do you have to tell us how much money you have?

If we agree that you need residential care or you ask for financial help, we will need to ask you for some detailed information, including some history of your financial position. Based on the information you give us we will be able to tell you how much you will have to pay towards your care.

If you decide you don’t want to tell us this information, we can’t complete a financial assessment and you would have to pay the full cost of your care.

If it is decided that you have previously given capital or assets away in order to reduce your financial contribution, we have the power to treat you as still having the capital.

We will take it into account when we assess how much you have to pay.

About your house Will you have to sell your house?

The value of your property is usually included in your assessment and most people choose to sell their property to release the capital. In most circumstances the property will be taken into consideration as an asset. There are circumstances where we do not take the value of your property into account; if, for example, it’s occupied by your partner or, a relative who is aged over 60 years or is incapacitated and has lived in it for some time or, a child under 16 years whom you maintain or a separated partner who is a lone parent.

If you do not want to sell your property, you can ask for a Deferred Payment so that you do not have to sell your home in your lifetime. This means a charge will be put on your property so the debt against it can build up and be paid later. Your contribution would include the value of the property, although your ongoing weekly payment would be based on income and ‘available capital’ (e.g.

savings) only.

There are various funding options available to a person with property. Each case is looked at individually, so please discuss this with your care manager or social worker.

For more details regarding the Deferred Payment Scheme, please visit www.leeds.gov.uk/residents/ Pages/Paying-for-support-at-home.aspx and look in the document section.

After this discussion with your care manager or social worker (or before, if you prefer), you are strongly advised to take independent advice about the best option for you.

You can get advice from Age UK, visit www.ageuk.org. uk or telephone 0800 169 6565.

You can also speak to The Society of Later Life Advisers, which is a not-for-profit organisation that specialises in this area and may be able to offer more advantageous ways of funding residential and nursing care.

Visit www.carechoices.co.uk for further assistance with your search for care

27

About your house continued Telephone: 0333 202 0454 Email: admin@societyoflaterlifeadvisers.co.uk Web: www.societyoflaterlifeadvisers.co.uk You are advised to not give up your home until you are sure that you are happy and settled in your care home.

Will we pay your fees while you are selling the property?

When someone with a property enters care, the value of the property is disregarded for up to 12 weeks. The 12 weeks start from the date you became eligible for funding from us. After that, if your property has not sold, we can lend you the money to pay for your care charged against the value of your property. See Deferred Payments on page 27.

You will still have to pay a weekly contribution to the home yourself based on your income and available capital as mentioned above. When you have sold your property you will have to make repayments to us for the loaned

amount, and then if you are left with more than £23,250 capital after the loan is repaid, you will have to meet the full cost of your care home place yourself. If your capital reduces to £23,250 again, you will need to approach the local authority where you are living to help fund again (some people move into care homes outside of the Leeds area).

What if you have given or want to give your house away?

If you give your house away (for example to a relative), then we have the power to treat you as if you still own it and the value may still be included in the assessment of your contribution. If it is worth more than £23,250 you would have to pay the full costs yourself. This would depend on when you gave it away, why and your circumstances at that time.

Council tax If you move into a care home and your property is left empty then you shouldn’t have to pay council tax.

Other questions How do you find out how much you will have to pay?

Firstly, your care manager or social worker will send your details to the Community Care Finance Team to refer you for a financial assessment.

The amount you have to contribute towards your fees is worked out after your financial circumstances have been verified by the Community Care Finance Team. You will usually be telephoned about this and a meeting (if needed) between you or your representative and the Assessment Team will be arranged to discuss this and tell you what your contribution will be. Ask your care manager or social worker about this.

How much of your pension would you be able to keep?

You can keep a ‘personal allowance’, which is for you to spend on whatever you like. It should not be used to pay for services agreed in the price; it’s for things like newspapers, sweets, hairdressing and so on. From April 2015 the personal allowance is £24.90 per week and is reviewed annually. People who get Savings Credit are entitled to an extra amount of up to £5.75 per week.

Is there any financial help you can claim that is not means tested?

If you are self-funding, Attendance Allowance is a nonmeans tested, non-taxable allowance paid at the lower rate of £55.10 for those needing care by day or night and at a higher rate of £82.30 for those needing care by day

28

and night. This is usually only paid for four weeks where someone enters a permanent residential or nursing care home. Also, whether your stay is temporary or permanent, if you receive nursing care in a care home you may be entitled to NHS-funded nursing care (see page 29). These figures may change over the life of this directory.

If health and social care professionals decide you qualify for NHS Continuing Healthcare (see page 8 ) then nursing care provided to you is free of charge, wherever it is delivered.

Will you still be required to have a financial assessment if you are only in a temporary placement?

If you need to go into a placement temporarily (up to 52 weeks) the assessment will still be needed. However, your property is totally disregarded in the value of your capital.

This is because you will be returning to that property.

If you are just entering for a respite placement, you will not be required to have a financial assessment, however you will be required to make a minimum contribution of £126.30 per week if you are receiving state pension. There are different rates for non-pensioners depending upon circumstances.

What if you don’t understand or don’t want to be bothered with financial matters?

You may wish to arrange for someone else to deal with your pensions and benefits. This person is called an ‘appointee’ and they act upon your instructions.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Other questions continued It’s also possible to appoint someone to have responsibility for dealing with your wider financial affairs, by giving them Lasting Power of Attorney.

If you do choose to do this, you may want to contact Solicitors for the Elderly (SFE), an independent, national organisation of lawyers who provide specialist legal advice for older and vulnerable people, their families and carers.

will allow someone to act on your behalf with regards to your financial matters with us, however, you will still be required to make the final decisions.

Tel: 0844 567 6173 Email: admin@solicitorsfortheelderly.com Web: www.sfe.legal

What happens if you are the representative for someone who lacks capacity to make decisions for themselves?

A representative can deal with someone’s financial affairs if they have Lasting Power of Attorney, deputyship or they are the legal appointee. This is the legal representation and means that they can make decisions and sign documentation regarding the nominated person’s finances.

Alternatively, you could sign a representative nomination form – speak to your care manager or social worker. This

For more details visit www.leeds.gov.uk/residents/ Pages/Paying-for-support-at-home.aspx

NHS-funded nursing care This is nursing care provided by a registered nurse, paid for by the NHS, for people who live in a care home.

have been assessed as needing care from a registered nurse.

You might receive NHS-funded nursing care if:

If you are eligible the NHS will make a payment of £112.00 per week directly to the care home to fund care from registered nurses.

• You live in a care home registered to provide nursing care; and • You don’t qualify for NHS Continuing Healthcare but

Charges in the different types of care homes Private and voluntary homes These homes charge according to the services and facilities they provide and their location, so the full cost of a place will vary from home to home. We have a list of homes with which we contract to buy places.

Contact Adult Social Care Customer Services on 0113 222 4401. Care home listings in the Leeds area start on page 31.

Council homes There are a number of council care homes in Leeds.

Homes we run have a maximum charge, which is based on the actual cost of living in the home. It is the most anyone can be charged for a place. From April 2015 the charge is £745.50 per week for all new placements, and this figure is subject to change on an annual basis. The rate you would pay is based on an assessment of your income and capital assets, less your personal allowance of £24.90 per week.

the private and voluntary care homeowners in Leeds (‘framework contracts’).

Non-framework homes do not have an agreed rate with us. These homes may sometimes charge a third party top-up (see page 25). This needs to be paid for by a person other than the resident, although there are circumstances when a resident could be his/her own third party. There is a leaflet called Guidance on third party top-ups for residents and nursing homes available from us explaining this. Your care manager or social worker can give you a copy of this.

Funding arrangements can be extremely complex and you are advised to check with your care manager or social worker what the best position would be for you.

Standard charges We have agreed rates with a significant number of

Visit www.carechoices.co.uk for further assistance with your search for care

29

Listing of residential care homes and nursing homes The listing is divided up into three areas of Leeds, as below: n East / North East page 31

n West / North West page 32

n South / East page 35

Wetherby

Otley

K irk st a ll

Cla ren ce Dock

A b be y Guiseley Adel

Alwoodley

Horsforth

Bramley

Live rpoo l Ca na l

Pudsey

Headingley

Moortown Roundhay Chapel Seacroft Allerton Harehills

Wortley

Garforth Beeston

Morley

Kippax Rothwell

Le ed s Town Ha ll

This directory’s helpline This directory’s free helpline provides an independent information and help service encompassing care and accommodation. A personalised report can be generated for you providing details of all home care providers, care homes or care homes with nursing that meet your criteria.

One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests.

The website www.carechoices.co.uk allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others. You can also view an electronic version of this directory on the site and have it read to you by using the ‘Browsealoud’ function.

Whatever your care needs, this directory, the Care Choices helpline and website will be able to point you in the best direction, however you would like care information presented.

30

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

East / North East Leeds care homes

Advertisers are highlighted

P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

ADRIAN HOUSE - LEEDS 15–17 Spencer Place, Leeds LS7 4DQ Tel: 0113 249 0341

OP LDA

ASHLAR HOUSE - LEEDS 76 Potternewton Lane, Chapel Allerton, Leeds LS7 3LW Tel: 0113 226 2700 BERKELEY COURT Chatsworth Road, Harehills, Leeds LS8 3QJ Tel: 0113 249 9170 Advert outside back cover

OP D

CARR CROFT CARE HOME Stainbeck Lane, Chapel Allerton, Leeds LS7 2PS Tel: 0113 278 2220 CRANMER COURT Cranmer Bank, Leeds LS17 5LD Tel: 0113 237 0024

LDA

OP

PD LDA SI

CRANMER SCHEME Lynda Cohen House, 1 Cranmer Road, Leeds LS17 5PX Tel: 0113 237 1052 D LDA DYNELEY HOUSE 10 Allerton Hill, Chapel Allerton, Leeds LS7 3QB Tel: 0113 268 1812

OP

ERROL HOUSE 155 High Street, Boston Spa, Leeds LS23 6BH Tel: 01937 849392

PD LDA YA

GLEDHOW LODGE 51–53 Gledhow Wood Road, Leeds LS8 4DG Tel: 0113 266 7806

OP D

GREEN, THE Seacroft Green, Seacroft LS14 6JL Tel: 0113 378 2203

OP D

HAREWOOD COURT NURSING HOME 89 Harehills Lane, Chapel Allerton, Leeds LS7 4HA Tel: 0113 226 9380 OP D PD YA HOLMFIELD COURT 58 Devonshire Avenue, Roundhay, Leeds LS8 1AY Tel: 0113 266 4610 Advert page 45 HOUSE OF LIGHT 13 Allerton Park, Leeds LS7 4ND Tel: 0113 268 1480

OP D

LDA

LEEDS JEWISH WELFARE BOARD, LIDGETT LANE, 248 248 Lidgett Lane, Leeds LS17 6QH TEL: 0113 268 1542 LDA LEEDS MENCAP - THE ROOKERY The Rookery, Woodland Lane, Leeds LS7 4PD Tel: 0113 268 9598

LDA SI

NEVILLE HOUSE 12 Montreal Avenue, Chapel Allerton, Leeds LS7 4LF Tel: 0113 262 9764 Advert page 45

OP

OAK TREE LODGE Foundry Approach, Harehills, Leeds LS8 3LJ Tel: 0113 249 1583 Advert outside back cover

OP D

OAKHAVEN CARE HOME 213 Oakwood Lane, Oakwood, Leeds LS8 2PE Tel: 0113 240 2894 OSMAN HOUSE 48 Station Road, Scholes, Leeds LS15 4BT Tel: 0113 887 9765

OP

PD MH YA

PACEYS, THE 1 Wakefield Road, Swillington, Leeds LS26 8DT Tel: 0113 286 3050 PD LDA YA PARKSIDE RESIDENTIAL HOME 5 Park View Crescent, Roundhay, Leeds LS8 2ES Tel: 0113 266 5584 Advert page 51

OP

SCOTT HALL GROVE 83-85 Scott Hall Grove, Potternewton, Leeds LS7 3JH Tel: 0113 262 6025 OP PD LDA MH SI YA AD SPRINGFIELD 1 Lowther Avenue, Garforth, Leeds LS25 1EP Tel: 0113 286 3415 Advert page 38 OP D MH YA ST ANNE’S COMMUNITY SERVICES - CHERRY TREE DISPERSED SCHEME 71 Hallfield Lane, Wetherby, Leeds LS22 6JS Tel: 01937 586723

LDA

ST KATHERINE’S RESIDENTIAL HOME 87–89 Shaftesbury Avenue, Roundhay, Leeds LS8 1DR Tel: 0113 269 7797

OP

TERRY YORATH HOUSE 18 Devonshire Close, Roundhay, Leeds LS8 1BF Tel: 0113 266 2445 OP PD LDA YA UNITED RESPONSE - ST ALBAN’S CLOSE, 2A Harehills, Leeds LS9 6LE Tel: 0113 240 1837 WHARFEDALE HOUSE - CARE HOME PHYSICAL DISABILITIES 16 Wharfedale Lawns, Wetherby, Leeds LS22 6PU Tel: 01937 585667

Visit www.carechoices.co.uk for further assistance with your search for care

PD LDA

PD YA

31

East / North East Leeds care homes with nursing

Advertisers are highlighted

P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

ABERFORD HALL Oakwood Green, Roundhay LS8 2QU Tel: 0113 232 3225 ASHFIELD NURSING AND RESIDENTIAL HOME 3 Ashfield, Wetherby LS22 7TF Tel: 01937 584724 Advert page 36

BRANDON HOUSE NURSING HOME Tongue Lane, Meanwood LS6 4QD Tel: 0113 278 7103

OP

OAKWOOD HALL Oakwood Grange Lane, Oakwood, Leeds LS8 2PF Tel: 0113 235 9079

OP

PARK AVENUE NURSING HOME 8 Park Avenue, Leeds LS8 2JH Tel: 0113 350 7042 Advert page 39

D MH

PARK LODGE 10 Park Avenue, Roundhay, Leeds LS8 2JH Tel: 0113 265 9353

OP YA

OP D PD SI

DONISTHORPE HALL Shadwell Lane, Leeds LS17 6AW Tel: 0113 268 4248

OP D

ELMWOOD NURSING HOME 3 Wetherby Road, Oakwood, Leeds LS8 2JU Tel: 0113 350 7092 Advert page 39

OP

GLEDHOW 145 & 147 Brackenwood Road, Gledhow, Leeds LS8 1SF Tel: 0113 288 8805

OP

HAREWOOD COURT NURSING HOME 89 Harehills Lane, Chapel Allerton, Leeds LS7 4HA Tel: 0113 226 9380 OP D PD YA HARROGATE LODGE CARE HOME 25 Harrogate Road, Chapel Allerton, Leeds LS7 3PD Tel: 0113 239 2173 Advert page 47 KINGSTON NURSING HOME 7 Park Crescent, Leeds LS8 1DH Tel: 0113 266 6520 Advert page 39

OP

OP D PD

MOORFIELD HOUSE NURSING HOME Fieldhouse Walk, off Stonegate Road, Leeds LS17 6HW Tel: 0113 266 9991 OP D PD YA

MH

SABOURN COURT NURSING HOME Oakwood Grove, Leeds LS8 2PA Tel: 0113 350 7074 Advert page 39

OP

SEACROFT GRANGE CARE VILLAGE The Green, Seacroft LS14 6JL Tel: 0113 345 2300 Advert page 38

OP D PD YA

SOUTHLANDS NURSING HOME 13 Wetherby Road, Roundhay, Leeds LS8 2JU Tel: 0113 265 5876 Advert inside front cover, page 42 & 43 ST ANNE’S COMMUNITY SERVICES - BENEDICTS Ashfield, Wetherby LS22 7TF Tel: 01937 588895

OP

LDA

SYCAMORES NURSING HOME, THE 131–133 Harehills Lane, Leeds LS8 4HZ Tel: 0113 240 6446 OP D PD LDA MH SI YA AD WETHERBY MANOR St James Street, Wetherby LS22 6RS Tel: 01937 588001 Advert page 48

OP D

West / North West Leeds care homes ACACIA COURT Crawshall Hill, Pudsey, Leeds LS28 7BW Tel: 0113 255 9933 Advert page 49 ADEL GRANGE RESIDENTIAL HOME Adel Grange Close, Adel, Leeds LS16 8HX Tel: 0113 261 1288 AIRE VIEW 29 Broad Lane, Kirkstall, Leeds LS5 3ED Tel: 0113 388 5440 Advert page 41 AIREDALE RESIDENTIAL HOME Church Lane, Pudsey, Leeds LS28 7RF Tel: 0113 350 9152 Advert page 39

32

OP

D

OP D PD

OP

ALEXANDRA COURT RESIDENTIAL HOME 333 Spen Lane, West Park, Leeds LS16 5BB Tel: 0113 274 3661 OP D MH SI AMBER LODGE - LEEDS Thornhill Road, Wortley, Leeds LS12 4LL Tel: 0113 263 3231 Advert page 49 ASHCROFT HOUSE - LEEDS 18 Leeds Road, Bramhope, Leeds LS16 9BQ Tel: 0113 284 2822 Advert page 51 BEECH HALL 1 Far Fold Lane, Armley, Leeds LS12 3EU Tel: 0113 385 3885 Advert outside back cover

OP D MH

OP

OP D

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

West / North West Leeds care homes continued

Advertisers are highlighted

P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

BROOKLANDS RESIDENTIAL HOME 16 Harper Lane, Yeadon, Leeds LS19 7RR Tel: 0113 250 8677

OP

COOKRIDGE COURT AND GRANGE Iveson Rise, Lawnswood, Leeds LS16 6NB Tel: 0113 267 2377

OPTIONS THE THICKET West Chevin Road, Otley, Leeds LS21 3HA Tel: 01943 851424

LDA

OP D PD

PRIMROSE COURT Orchard Way, off Oxford Road, Guiseley, Leeds LS20 9EP Tel: 01943 875690 Advert outside back cover OP D

FARFIELD DRIVE 3a Farfield Drive, Farsley, Leeds LS28 5HN Tel: 0113 262 6025 OP PD LDA MH SI YA AD

RAYNEL DRIVE 9 Raynel Drive, Cookridge, Leeds LS16 6BS Tel: 0113 262 20625 OP PD LDA MH SI YA AD

HEADINGLEY HALL CARE HOME 5 Shire Oak Road, Headingley, Leeds LS6 2DD Tel: 0113 275 9950 Advert inside front cover, page 42 & 43

RED COURT CARE HOME Chapeltown, Pudsey, Leeds LS28 7RZ Tel: 0113 255 7313

OP

HILLCREST RESIDENTIAL HOME 12 Hilltop Road, Leeds LS12 3SG Tel: 0113 263 9002 Advert page 50 HILLSIDE HOUSE 15 Wood Lane, Headingly, Leeds LS6 2AY Tel: 07712 306968

OP D

LDA MH YA

HOPTON COURT Hopton Mews, Armley, Leeds LS12 3UA Tel: 0113 263 2488

OP D YA

KIRKSIDE HOUSE 1 Spen Lane, Kirkstall, Leeds LS5 3EJ Tel: 0113 278 4131 KIRKSIDE LODGE 1 Spen Lane, Kirkstall, Leeds LS5 3EJ Tel: 0113 278 6834

LDA

LDA MH SI

KIRKSTALL COURT 119–129 Vesper Road, Kirkstall, Leeds LS5 3LJ Tel: 0113 259 1111 Advert page 45 OP D PD YA MANOR HOUSE RESIDENTIAL HOME Hall Lane, Old Farnley, Leeds LS12 5HA Tel: 0113 231 0216

OP

MANORFIELD HOUSE Manor Road, Horsforth, Leeds LS18 4DX Tel: 0113 258 3561

OP

MIDDLECROSS Simpson Grove, Armley, Leeds LS12 1QG Tel: 0113 378 3111 MINERAL COTTAGE RESIDENTIAL HOME LTD 520 Whitehall Road, New Farnley, Leeds LS12 5HZ Tel: 0113 229 3561

OP D

LDA

OLIVE LODGE Bedford Court, Broadgate Lane, Horsforth, Leeds LS18 4EJ Tel: 0113 259 3800 OP

OP D

RICHMOND HOUSE Richmond Road, Farsley, Leeds LS28 5ST Tel: 0113 255 5010

OP

RIEVAULX HOUSE CARE CENTRE Thornhill Road, Wortley, Leeds LS12 4LL Tel: 0113 220 5000 Advert page 49

OP

SENSE - ASHLEY ROAD, 1 Upper Wortley Road, Wortley LS12 4LF Tel: 0113 279 6027

PD LDA SI

SENSE - BRADFORD ROAD, 138 Pudsey, Leeds LS28 6EP Tel: 0113 239 3142

PD LDA SI

SENSE - LEEDS AND BRADFORD ROAD, 509 Bramley, Leeds LS13 2AG Tel: 0113 255 8215

PD LDA SI

SIGNHEALTH CONSTANCE WAY 2 Constance Way, Leicester Place, Leeds LS7 1HX Tel: 0113 245 7991 MH SI YA SIMON MARKS COURT Lynwood Garth, Lynwood View, Leeds LS12 4BE Tel: 0113 231 0454 Advert outside back cover

OP D

SPINNEY RESIDENTIAL HOME, THE 21 Armley Grange Drive, Armley, Leeds LS12 3QH Tel: 0113 279 2571

OP

SPRING GARDENS Westbourne Grove, Otley, Leeds LS21 3LJ Tel: 01943 464497

OP

ST ANNE’S COMMUNITY SERVICES - CARDIGAN ROAD 66 Cardigan Road, Leeds LS6 3BJ Tel: 0113 275 2124

Visit www.carechoices.co.uk for further assistance with your search for care

LDA

33

West / North West Leeds care homes continued P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

ST ANNE’S COMMUNITY SERVICES - CROFT HOUSE 155 Town Street, Horsforth, Leeds LS18 5BL Tel: 0113 258 0131

LDA

SUFFOLK COURT Silver Lane Surgery, 1 Suffolk Court, Silver Lane, Yeadon, Leeds LS19 7JN Tel: 0113 250 9540 OP

SUMMERFIELD COURT 55b Summerfield Drive, Bramley, Leeds LS13 1AJ Tel: 0113 236 2229

TEALBECK HOUSE Tealbeck Approach, Crow Lane, Otley, Leeds LS21 1RJ Tel: 01943 850821 Advert outside back cover OP D

West / North West Leeds care homes with nursing BURLEY HOUSE NURSING HOME 258 Burley Road, Leeds LS4 2LA Tel: 0113 230 5485 OP D PD LDA MH SI YA CASTLETON CARE HOME Green Lane, New Wortley, Leeds LS12 1JZ Tel: 0113 231 1755 Advert page 47

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CHAMPION HOUSE - CARE HOME WITH NURSING PHYSICAL DISABILITIES Clara Drive, Calverley, Pudsey, Leeds LS28 5QP Tel: 01274 612459 PD YA CHARLTON COURT NURSING HOME 477–479 Bradford Road, Pudsey, Leeds LS28 8ED Tel: 01274 661242 OP D PD LDA CLAREMONT CARE HOME New Street, Farsley, Leeds LS28 5BF Tel: 0113 236 0200 Advert page 37

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CORINTHIAN HOUSE Green Hill Lane, Upper Wortley, Leeds LS12 4EZ Tel: 0113 223 4602 Advert page 45 OP PD YA GABLES NURSING HOME, THE 231 Swinnow Road, Pudsey, Leeds LS28 9AP Tel: 0113 257 0123 GHYLL ROYD NURSING HOME New Ghyll Royd, Guiseley, Leeds LS20 9LT Tel: 01943 870720 Advert page 47

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GROVE COURT NURSING HOME 15 Cardigan Road, Headingley, Leeds LS6 3AE Tel: 0113 230 4966 GROVE PARK RESIDENTIAL HOME 100 Grove Lane, Leeds LS6 2BG Tel: 0113 278 9612 HALCYON COURT NURSING HOME 55 Cliffe Road, Leeds LS6 2EZ Tel: 0113 274 3006

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MOUNT ST JOSEPH - LEEDS Shire Oak Road, Headingley, Leeds LS6 2DE Tel: 0113 278 4101

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OWLETT HALL Bradford Road, Drighlington BD11 1ED Tel: 0113 285 9710

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RADCLIFFE GARDENS NURSING HOME 11 Radcliffe Gardens, Pudsey, Leeds LS28 8BG Tel: 0113 256 4484

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ST ANNE’S COMMUNITY SERVICES - ALCOHOL SERVICES 186 Woodhouse Lane, Leeds LS2 9DX Tel: 0113 243 4486 OP PD LDA MH AD ST ANNE’S COMMUNITY SERVICES - ROCKHAVEN 57 Bachelor Lane, Leeds LS18 5NF Tel: 0113 258 4984 ST LUKES CARE HOME Upper Carr Lane, Calverley, Leeds LS28 5PL Tel: 0113 256 3547 SUNNINGDALE NURSING HOME Town Street, Rawdon, Leeds LS19 6PU Tel: 0113 250 5003 Advert page 45

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South / East Leeds care homes

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P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

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HOLLIES, THE 27 Church Lane, Garforth, Leeds LS25 1NW Tel: 0113 287 1808 Advert page 41

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ARDSLEY HOUSE 55a Royston Hill, East Ardsley, Wakefield WF3 2HN Tel: 01924 835220 LDA YA

HOME LEA HOUSE 137 Wood Lane, Rothwell, Leeds LS26 0PH Tel: 0113 282 3218

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BYWATER HALL 1 Leeds Road, Allerton Bywater WF10 2DY Tel: 01977 667878 Advert page 44

KNOWLE MANOR Tennyson Avenue, Morley, Leeds LS27 8QB Tel: 0113 253 4746

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ALEXANDER RESIDENTIAL HOME Victoria Road, Morley, Leeds LS27 9JJ Tel: 0113 253 2046

BYWATER LODGE 1 Leeds Road, Allerton Bywater WF10 2DY Tel: 01977 667878 Advert page 44

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LARCHFIELD Joseph Street, Leeds LS10 2AD Tel: 0113 277 2284 Advert outside back cover

CARLTON HOUSE 24 Wakefield Road, Rothwell Haigh, Leeds LS26 0SF Tel: 0113 282 7110 LDA YA

LEDSTON AVENUE, 27 Garfoth, Leeds LS25 2BP Tel: 01444 239123

CEDARS CARE HOME Church Side, Methley, Leeds LS26 9BH Tel: 01977 512993

LEE BECK MOUNT 108 Leeds Road, Lofthouse, Wakefield WF3 3LP Tel: 01924 824065

COACH HOUSE CARE HOME, THE 58 Lidgett Lane, Garforth, Leeds LS25 1LL Tel: 0113 232 0884 Advert page 18

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CROSS HEATH DRIVE 2 Cross Heath Drive, Beeston, Leeds LS11 8UQ Tel: 0113 262 6025 OP PD LDA MH SI YA AD DAISY VALE HOUSE Daisy Vale Terrace, Thorpe, Wakefield WF3 3DS Tel: 01924 822209 DANIEL YORATH HOUSE 1 Shaw Close, Garforth, Leeds LS25 2HA Tel: 0113 287 3871 DOLPHIN LANE 1 Dolphin Lane, Thorpe, Wakefield WF3 3DN Tel: 01924 872080 DOLPHIN MANOR Stonebrigg Lane, Rothwell, Leeds LS26 0UD Tel: 0113 282 4942 FAIRFAX ROAD 19 Fairfax Road, Leeds LS11 8SY Tel: 0113 277 8842 FERNDALE CARE HOME Britannia Road, Morley, Leeds LS27 0DW Tel: 0113 253 3196

LOFTHOUSE GRANGE AND LODGE 340 Leeds Road, Lofthouse, Wakefield WF3 3QQ Tel: 01924 822285 Advert page 44

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MEADOWBROOK MANOR 147-149 Wakefield Road, Garforth, Leeds LS25 1NE Tel: 0113 232 0054

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MOORLEIGH VILLA 280 Gibson Lane, Kippax, Leeds LS25 7JN Tel: 0113 287 6784

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MORLEY MANOR RESIDENTIAL HOME Brunswick Street, Morley, Leeds LS27 9DL Tel: 0113 253 0309

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NESFIELD LODGE 45 Nesfield Road, Belle Isle, Leeds LS10 3LG Tel: 0113 277 6880 Advert page 44

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HEATHCOTES (KIRKLANDS) Kirklands, Rooms Lane, Morley, Leeds LS27 9PA Tel: 0113 253 3917 PD LDA MH SI YA

NINELANDS LANE, 35 Garfoth, Leeds LS25 2AN Tel: 0113 287 3871

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OAKLANDS RESIDENTIAL HOME 14 Pinfold Lane, Mickeltown, Methley, Leeds LS26 9AB Tel: 01977 515451 OP D PD SI YA SIEGEN MANOR RESOURCE CENTRE Wesley Street, Morley, Leeds LS27 9EE Tel: 0113 253 6155

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SPRINGFIELD HOUSE RETIREMENT HOME Springfield Avenue, Morley, Leeds LS27 9PW Tel: 0113 252 1969

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South / East Leeds care homes continued

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P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol and drugs

ST ARMANDS COURT 25 Church Lane, Garforth, Leeds LS25 1NW Tel: 0113 287 4505 Advert page 41 ST PHILIPS CLOSE 1 St Philips Close, Middleton, Leeds LS10 3TR Tel: 0113 277 8069 STONE GABLES CARE HOME Street Lane, Gildersome, Leeds LS27 7HR Tel: 0113 238 3035 UBU - ELLAND ROAD, 67 Morley, Leeds LS27 7QS Tel: 0113 252 6561 Advert page 39

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UNITED RESPONSE - LINGWELL APPROACH, 14 Middleton, Leeds LS10 4TJ Tel: 0113 277 8517 PD LDA

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VICTORIA HOUSE RESIDENTIAL HOME Low Grange Crescent, Belle Isle, Leeds LS10 3EB Tel: 0113 270 8529 Advert page 46 OP D PD LDA MH SI AD

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WOODHOUSE COTTAGE 5 Woodhouse Lane, East Ardsley, Wakefield WF3 2JS Tel: 01924 824119 LDA YA

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WOODHOUSE HALL 14 Woodhouse Lane, East Ardsley, Wakefield WF3 2JS Tel: 01924 870601 PD LDA YA

South / East Leeds care homes with nursing ACRE GREEN NURSING HOME Acre Close, Middleton, Leeds LS10 4HT Tel: 0113 271 2307 ASHLANDS 41 Main Street, Methley, Leeds LS26 9JE Tel: 01977 515823

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ATKINSON COURT CARE HOME Ings Road, Cross Green, Leeds LS9 9EJ Tel: 0113 391 8800

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COLTON LODGES NURSING HOME 2 Northwood Gardens, Colton, Leeds LS15 9HH Tel: 0113 350 4382 Advert page 39

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RAVENSDALE Naburn Walk, Whinmoor, Leeds LS14 2DA Tel: 0113 273 9620 Advert page 47 SUNNYSIDE NURSING HOME 41 Marshall Terrace, Crossgates, Leeds LS15 8EA Tel: 0113 260 2867 SUNNYVIEW HOUSE Manorfield, off Beeston Road, Leeds LS11 8QB Tel: 0113 277 7160 Advert inside back cover

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COPPER HILL RESIDENTIAL AND NURSING HOME Church Street, Hunslet, Leeds LS10 2AY Tel: 0113 350 9114 Advert page 39 OP D

WILLOW BANK NURSING HOME 5–7 Barwick Road, Leeds LS15 8SE Tel: 0113 223 4603 Advert page 45

GREEN ACRES NURSING HOME Rigton Drive, Burmantofts, Leeds LS9 7PY Tel: 0113 248 3334

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ASHFIELD NURSING & RESIDENTIAL HOME

MOORLEIGH NURSING HOME 278 Gibson Lane, Kippax, Leeds LS25 7JN Tel: 0113 286 3247

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MULGRAVE HOUSE NURSING HOME 9–11 Springfield Street, Rothwell, Leeds LS26 0BP Tel: 0113 282 1937 OP D PD SI YA PENNINGTON COURT NURSING HOME Hunslet Hall Road, Beeston, Leeds LS11 6TT Tel: 0113 228 4040 Advert inside front cover, pages 42 & 43

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CARING SINCE 1985

Family run home with full residential and nursing care facilities.

Respite and end of life care.

En-suite rooms. Traditional home cooking, all dietary needs catered for.

On-site Laundry, Hairdressing.

All our staff are fully trained and dedicated Nurses and carers.

For further information, call in or contact Karen Dean (Home Manager) or Ian Crampton on 01937 584724 Email: ian@ashfieldnursing.co.uk

Ashfield Nursing Home Ltd., 3 Ashfield, Wetherby LS22 7TF

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Springfield Healthcare Group Encompasses Springfield Care Home, Springfield Court Apartments, Springfield Homecare and Seacroft Grange Care Village. It began in 1967 with just one family run care home in Garforth and has grown steadily ever since.

In Leeds, Springfield Healthcare Group has two care homes, six sheltered apartments and an expanding domiciliary home care business.

RESIDENTIAL, DEMENTIA & PALLIATIVE CARE

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RESPITE SERVICES

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Springfield Care Home A sense of community and belonging Our home and staff have a genuine commitment to providing a safe and supportive environment for all our service users and their families.

We bring the most innovative technologies and progressive care techniques to enhance the wellbeing and quality of life of each person whom we support.

We understand that our service users are individuals with their own unique experiences, histories and interests. All of our expertise is harnessed in caring for each person with the sensitivity, compassion and respect that they deserve.

Seacroft Grange Care Village At the vibrant heart of the local community Seacroft Grange is an exceptional care village, combining beautiful surroundings with the latest technology and care expertise, all set within the heart of an established local community. Located next to the ancient village green in the historic village of Seacroft in Leeds, Seacroft Grange offers an impressive choice of care services for a wide range of age groups, with modern nursing and therapeutic accommodation.

Whatever your needs, our experienced team of staff are equipped to deal with more complex requirements including those living with dementia, disability and brain injury. Our specialist nurses and care staff are trained to provide high-quality residential and nursing care around the clock, supporting residents in every aspect of their lives.

Seacroft Grange is where your loved ones will feel at home.

Domiciliary Care We currently provide a 24 hour service, allowing our customers to maintain choice and independence for as long as possible in their own homes. Our emphasis is on flexibility and choice with an award winning approach to person centred care to suit all needs.

Springfield Care Home, 0113 286 3415 www.springfieldhealthcaregroup.com

Seacroft Grange, 0113 345 2300 www.seacroftgrange.com

Springfield Home Care 0113 287 6789 www.springfieldhealthcaregroup.com

A choice of elderly care options in Leeds We know that personalised care in a warm and welcoming place, that’s close to your family and friends is really important.

That’s why we offer long and short stay care options in Leeds. What’s more, you don’t need our health insurance to stay with us.

To find out more about your elderly care options in Leeds Call

0333 220 4756 †

Look for Colton Lodges, Copper Hill Airedale, Elmwood, Park Avenue and Sabourn Court in the listings section.

† Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles.

Calls may be monitored and may be recorded.

Kingston Nursing Home

Kingston Nursing Home is a family run nursing home set in beautiful gardens situated to the rear of Roundhay’s famous Canal Gardens and Park.

The home is registered to care for 47 residents requiring nursing, residential, dementia, respite, day or convalescence care which is provided around the clock by our excellent, dedicated and experienced team of nurses and care assistants.

• Traditional home cooking with a varied menu - special diets also catered for • Choice of lounges to suit individual requirements and needs • Large and spacious communal lounges for daily activities and weekly entertainment • Excellent in-house Activities Co-ordinator, regular trips arranged • Visiting GP, Dentists, Optician, Chiropodist, Hairdresser and Therapist

Visitors are welcome anytime

Please contact the Manager Mrs Kim Mahachi or Deputy Manager Mr Damien Holt

you be yourself We’re here to help you do just that. ubu provide high-quality support to people with learning disabilities, challenging behaviour and complex needs.

We put you at the centre of everything we do by listening and acting to help you achieve what you want for yourself. ubu believe that everyone can do great things.

We work to ensure that you have the right opportunities to enjoy a full, independent and active lifestyle.

We provide as much or as little specialised support as you need. ubu can help you to manage your behaviours, improve life skills, gain qualifications and build relationships.

For more information on ubu support and our innovative, person-led model of care, please visit our website:

www.ubu.me.uk

7 Park Crescent, Roundhay, Leeds, LS8 1DH Tel: 0113 266 6520 Fax: 0113 268 5286 Email: kingstonnursinghome@gmail.com

Visit www.carechoices.co.uk for further assistance with your search for care

39

Abbeydale Retirement Home

Grove Road, Ilkley, West Yorkshire LS29 9QE www.abbeydale-care.com Email: info@abbeydale-care.com

Enjoy high-class comfort and care in Ilkley, with panoramic views across the scenic valley and surrounding countryside.

• 24 hour care by caring staff • All bedrooms with en-suite • Excellent meals with special diets catered for • Happy pleasant atmosphere When you walk into Abbeydale you enter a stylish and luxurious home that feels more like a hotel.

The recently refurbished rooms provide bright and positive accommodation, and encourage a happy and satisfying life for residents.

The spacious en-suite bedrooms with adjoining sitting room, are furnished to the highest standards and come with colour television, smoke detectors, and 24 hour nurse call system. There are various elegant reception rooms and lounges, where residents may convene for a chat or smaller more intimate rooms for a

• • • • •

Regular outings and entertainment Tastefully furnished throughout Warm, safe and comfortable environment Set in large, beautiful, award-winning gardens Hairdresser and beautician

quiet place to read.

A full programme of entertainment and activities are organised daily, and outings take place regularly. Abbeydale’s own vehicle can take up to six residents out into the beautiful countryside, shopping trips into Ilkley and afternoons at tea rooms. We also promote the continuation of personal hobbies and interests.

The personal needs of each individual are carefully identified and care programmes are created to ensure that the best care is provided.

In order to do this all staff receive in house

training and follow Abbeydale’s philosophy of care which is designed to give residents privacy and control over their daily lives.

Our care staff provide for special bathing, dressing and changing needs, serving meals and tending to laundry, as well as medication, supervision and co-ordination of any appointments for the GP, Dentist and Optician.

So, if you are a retired person or couple seeking a comfortable life in Ilkley, Abbeydale could prove to be the perfect solution. Please call us now for a brochure or call in to visit us.

01943 603074

Please call us now for a brochure or visit us today.

A retirement home with a difference

The Hollies

“The Homes enjoy high occupancy and are well thought of in the local community and by the Inspection Authorities.

27 Church Lane, Garforth, Leeds. LS25 1NW Telephone: 0113 287 1808 • Fax: 0113 287 5591 • Email: info@garforth-residential.co.uk • First-class laundry service • Residents can keep their own doctor • Personal medication prepared by a local pharmacist

Our Philosophy is that we are here to provide a homely, caring and relaxed atmosphere. We will do our utmost to maintain the dignity, the privacy and allow residents to live as they would in their own home.

• A dentist, chiropodist, hairdresser and an optician regularly visit the home

Our door is always open ...

St Armands Court 25 Church Lane, Garforth, Leeds. LS25 1NW Telephone: 0113 287 4505 • Fax: 0113 287 5591 Email: info@garforth-residential.co.uk

• Impressive purpose-built care home with 42 bedrooms • Two passenger lifts which serve all floors • Two comfortable lounges, a large dining room, a conservatory and attractive gardens • A dentist, chiropodist, hairdresser and an optician regularly visit the home

“The management place great importance on training for staff as they see the quality of care as being a key feature in the success of the home.”

Please come and visit us and talk to staff and residents before making any decisions on your future and that of your loved ones - www.garforth-residential.co.uk

Residential, Dementia, Nursing and Respite Care | Leeds | Yorkshire Aire View Care Home is at the heart of Leeds and delivers an exceptional quality of care that has won national acclaim from the senior leader of the care quality commission. Staff at Aire View have been repeatedly praised for their outstanding standards across all levels of the service, from the amazing food, and person-centred care, to their genuine interest and kindness shown to residents. In fact in a recent visit for National Care Home Open Day on June 19th, Andrea Sutcliffe, the chief inspector of Adult Social Care at the Care Quality Commission said: “It was a real privilege for me to experience a personal tour of your service and see for myself how the home’s person-centred focus was reflected through out- something I believe is at the heart of a great service.”

With hotel standard services and dining, the best in clinical care, and a varied programme of daily activities, we make life fun and interesting at Aire View.

Aire View offers: • Generously proportioned en-suite bedrooms all with flat screen TV • Restaurant standard food prepared daily by two full time chefs • Vibrant lounges, comfortable quiet rooms & elegant communal dining areas • Mature gardens with sensory areas, patios and raised beds • Hotel standard support services including a daily programme of therapeutic activities Come and see for yourself, call 0113 388 5440

Manager: Paula Pearson | www.averyhealthcare.co.uk | enquires.aireview@averyhealthcare.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care

41

New alternatives for care and support in later life.

At Westward Care we know that it can be a difficult time when you find yourself needing extra care and support which is why we have created a flexible range of care services, from long-term 24-7 care to short term respite stays.

Whatever your situation we have the right solution for you so call today to find on 0113 275 9950 or visit our website www.westwardcare.co.uk

Our dedicated and highly trained staff make it their priority not only to look after your health but also take care of your happiness.

We offer long-term nursing and residential care, luxury apartments with care and support, respite care and holiday stays, to intermemediate care and rehabilitation following surgery.

Each of our homes offer a flexible range of personal services including: • Residential Care • Apartments with Care and Support • Respite Care • At Home – Home Care Service

5 Shire Oak Road, Headingley, Leeds LS6 2DD Telephone 0113 275 9950

• Nursing Care & Residential Care • Apartments with Care and Support • Continuing Care • End of life Care • Respite Care and Holiday Stays

Wetherby Road, Roundhay, Leeds LS8 2JU Telephone 0113 265 5876

• Nursing Care & Residential Care • Intermediate Care • Respite Care • Continuing Care • End of life Care • ‘Extra Care Plus’ Apartments Our facilities are proud to be associated with the following organisations.

Hunslet Hall Road, Beeston, Leeds LS11 6TT Telephone 0113 228 4040

Orchard Care Homes in the Leeds Area Quality care from a dedicated team of experts

Care Homes www.orchardcarehomes.com

In partnership with

Award winning care homes

Our team are experts in providing quality care, tailored to the individual. We care about every detail of our residents' lives, their health, diet, exercise and mental stimulation. Each of our homes are purposebuilt, beautifully decorated and superbly equipped with some bedrooms having en-suite facilities.

Bywater Hall & Lodge Residential and Dementia Care Home 1 Leeds Road, Allerton Bywater WF10 2DY Telephone: 01977 667 878

Lofthouse Grange & Lodge Residential and Dementia Care Home 340 Leeds Road, Lofthouse WF3 3QQ Telephone: 01924 822 285

Nesfield Lodge Residential Dementia Care Home 45 Nesfield Road, Belle Isle, Leeds LS10 3LG Telephone: 0113 277 6880

The Sycamores Residential Care Home Norton Road, Wakefield WF1 3PB Telephone: 01924 379 994

We look forward to welcoming you to our homes!

ÂŁ100 0845 602 7469

For more information call

off

or visit www.orchardcarehomes.com

respite and permanent stays with this leaflet Terms and conditions apply

KIRKSTALL COURT CARE HOME

“ To be the best quality, most highly regarded care provider in the United Kingdom” Specially designed accommodation offering care, privacy, independence and security. Our homes offer peace of mind and a perfect setting for anybody looking into or requiring quality care.

Our staff are our greatest asset, we have a dedicated, qualified team, whose commitment is to ensure that the residents’ wellbeing and comfort is top priority.

• Specialist unit for alcohol related brain injury (Korsakoffs Syndrome) • Quality person centred care • All bedrooms single and en-suite • Large communal lounges and dining areas • Pleasant courtyard gardens • Rehabilitation programmes tailored to each individual’s unique needs 119-129 Vesper road, Leeds Ls5 3LJ

TeL: 0113 259 1111

CORINTHIAN HOUSE NURSING & DEMENTIA UNIT Green Hill Lane, Upper Wortley, Leeds, LS12 4EZ Tel: 0113 223 4602 • Dementia • Nursing • Residential • Palliative • Respite • Short Breaks • Day Care WILLOW BANK NURSING HOME 5-7 Barwick Road, Leeds, LS15 8SE Tel: 0113 223 4603 • Nursing • Palliative • Respite • Short Breaks • Day Care Why not come along for a visit or contact us to find out more about the quality care we provide.

www.mmcgcarehomes.co.uk

The team are happy to discuss options with individuals, ensuring the right decision is made and we are always on hand to offer our full support. We endeavour to make the transition into one of our care homes as smooth as possible.

We believe that moving into a care home should be a change of life, not life changing Part of the Maria Mallaband Care Group, a privately owned quality care operator since 1996.

RESIDENTIAL CARE HOME

HOLMFIELD COURT

58 Devonshire Avenue, Roundhay, Leeds, LS8 1AY Tel: 01132 664610 • Fax: 01132 665118 • Email: hc@onlycareltd.com • 21 single rooms, 2 shared rooms • English, French and Polish spoken and 18 rooms with en suite WC • Telephone and Television Point in • Dementia, Old Age care and each room specialist Alzheimer’s andAwheelchair ESS II D D EE N N TT II A• LLift C ME RREcare R E H Oaccess • Experienced caring staff providing • Large garden for excellent 24 hour care residents • Own GP if requested plus visit by community Chiropodist, Dentist and Optician by request • Close to local shops & public transport

HOLMFIELD COURT NEVILLE HOUSE

RESIDENTIAL CARE HOME

NEVILLE HOUSE

Montreal Avenue, Chapel Allerton Leeds, LS7 4LF Tel: 01132 629764 • Fax: 01332 623609 • Email: nh@onlycareltd.com • 20 single rooms, 1 shared room and 6 rooms with en suite WC • Experienced caring staff providing excellent 24 hour care, • English and Polish spoken • Visitors most welcome • Own GP if requested plus visit by community Chiropodist, Dentist and Optician by request • Varied & nutritious home cooked meals • Individual care and attention

• Close to local shops & public transport • Regular visits by an occupational therapist • Telephone and Television Point in each room • Lift and wheelchair access

CARE, HOME FROM HOME

PLEASE FEEL FREE TO POP IN TO ONE OF OUR BEAUTIFUL HOMES OR CONTACT AT ANY TIME

www.greenwoodcare.net Greenwood Care is a Group of smaller homely Nursing and Care Homes. We are a family run business which aims to be part of the local community. At the heart of our Philosophy is the desire to provide environments which make our Residents safe, secure, comfortable and cared for as individuals.

Throughout any stay at one of our homes the wishes and needs or our Residents are paramount and tailored care plans are developed for all.

We aim to enhance the quality of life for those who come to our homes, being mindful of their dignity and the right to make individual choices.

Sunningdale Nursing Home

Ings House Nursing Home

Bingley Wingfield Nursing Home

Tel: 0113 2505003

Tel: 01924 405263

Tel: 01274 567161

Rawdon, Leeds

Liversedge

Bingley

Greenwood Care, Sunningdale Nursing Home, Town Street, Rawdon, Leeds, LS19 6PU Tel: 0113 2505003 E: office.sunningdale@greenwoodcare.net

Visit www.carechoices.co.uk for further assistance with your search for care

45

Victoria House Care Home Victoria House is one of the most reputable providers of Residential, Dementia, Transitional and Respite Care for the elderly in the South West of Leeds.

We have a dedicated, experienced and very caring team. The majority of staff have been with us since we opened. All our staff are selected not just for their professional skills but because they have a genuine interest in the welfare of others and are able to relate to older people.

Victoria House specialises in: • Residential Care • Dementia Care • Transitional Care • Respite Care All our bedrooms are decorated to a high standard. The bedrooms are all fully furnished with en-suite and are equipped with call systems and TV aerial.

There are regular outings ranging from Fish & Chips at the Mermaid Restaurant to afternoon tea at Roundhay Park.

Victoria Care Leeds Low Grange Crescent, Belle Isle, Leeds, West Yorkshire, LS10 3EB T: 0113 2712 491 T: 0113 2708 529 E: edd@victoriahouseleeds.co.uk

www.victoriacareleeds.co.uk

You care that your mum still enjoys the garden.

We care and helped Jenny plant her favourite flowers outside her room.

We put the residents at the very heart of everything we do. The care in our homes is tailored to meet your specific needs.

Why not pop in to look around and meet us?

Castleton Lodge Leeds 0113 2311755 Harrogate Lodge Leeds 0113 2392173 Residential Care | Nursing Care Dementia Care | Short-stay care End of Life/Palliative Care

www.fshc.co.uk

HEALTH CARE

Naburn Walk, Whinmoor, Leeds LS14 2DA

0113 2739620

Ravensdale@exemplarhc.com Ravensdale nursing home provides high quality nursing care for adults (18 and upwards) with complex needs; often a combination of mental health difficulties, neurological disorders and physical disabilities.

Ghyll Royd House is a purpose-built home which has been designed to the highest specifications, great care has been taken to provide a homely, warm and welcoming atmosphere.

Service users at Ravensdale benefit from exceptionally high staffing levels and a focus on support tailored to meet an individuals own needs. As well as our highly skilled nursing and care team, we also have a full team of support staff including a full time Occupational Therapist and a dedicated activities team.

Our purpose built environment is well maintained and homely with all accommodation being single en-suite rooms.

If you would like more information or to visit the service, please contact Ravensdale on 0113 2739620 or e-mail Ravensdale@exemplarhc.com

www.exemplarhc.com/regions/home/ravensdale

H 61 general nursing beds H 15-bedded EMI unit H Tastefully furnished rooms H Personal items welcome H Nurse call system, TV aerial point and pay phone socket in each room H Choice of lounge to suit your personal requirements H Varied menu with special diets catered for H Activities co-ordinator H Physiotherapist

Ghyll Royd House Nursing Home New Ghyll Royd, Guiseley LS20 9LT Tel: 01943 870720 Fax: 01943 871212

Visit www.carechoices.co.uk for further assistance with your search for care

47

Bedford Court A caring community for older people At Bedford Court we support older people to maintain their independence and enjoy a full and active life.

This is achieved through a combination of high quality residential care, thoughtfully designed accommodation and a programme of regular activities and outings.

Located in the popular village of Horsforth, North Leeds, Bedford Court benefits from having an array of amenities on its doorstep and good public transport links. Despite its central location, Bedford Court enjoys a peaceful setting, with delightful views.

Bedford Court offers a choice of accommodation: • Olive Lodge – a modern registered care home. The spacious rooms are en-suite with a balcony or patio.

• Phillips Close – 10 two-bedroom cottages, each with private garden.

Bedford Court is owned and managed by The Joseph Rowntree Housing Trust, a registered housing association and care provider in York and North-East England working to inspire social change.

To find out more, contact our friendly team or pop in and see us, as visitors are very welcome.

Bedford Court, Broadgate Lane, Horsforth, Leeds LS18 4SE T: 01904 752234

E: marketing@jrht.org.uk

W: jrht.org.uk

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We care because every life has a story!

“Care is a state in which something matters; it is the source of human tenderness” “Pleasure in the job puts perfection in the work”

Caring for the community of Baildon and surrounds for nearly 30 years...

24-hour nursing/residential care, palliative care/terminal illness for elderly ladies and gentlemen.

The holistic approach to mental health Luxury retirement apartments

www.holdengrange.co.uk To arrange a visit please call: 01274 458007 Holden Lane, Baildon, Shipley, West Yorkshire, BD17 6RZ email: enquiries@holdengrange.co.uk Visit www.carechoices.co.uk for further assistance with your search for care

49

12 Hilltop Road, Armley, Leeds LS12 3SG

At Hillcrest, your happiness means everything to us.

Look no further for a place to call home in your later years. At Lmb Hillcrest Home Ltd, our goal is to create a space for elderly individuals to enjoy life without the worries of running their own home.

Our residents enjoy a breezy, high-quality lifestyle under the watchful eye of our staff, whose care is available 24 hours a day. Our knowledgeable team offers you physical and emotional support while respecting dignity and encouraging independence.

Join us today for a care-free life. Hillcrest offers a wide selection of charmingly-furnished accommodation comprising seventeen single rooms and one double room. All quarters are equipped with washing facilities and are in close proximity to a bathroom, with five rooms containing en-suite facilities.

A small, family run care home for the elderly and those requiring dementia care, where from the moment you step inside you feel at home.

Hillcrest offers a safe, comfortable and friendly environment with 24 hour care from our dedicated, highly qualified staff who really do care!

The home maintains its Victorian charm whilst integrating modern facilities and a passenger lift which allows easy access to all floors.

Curren tl underg y o refurbi ing shment

For more information or to place an enquiry please contact

Tel: 01132 639 002

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK Our comfortable home is staffed by committed, well trained, well motivated care staff providing quality 24 hour care in a warm, friendly environment.

A varied menu of wholesome home cooked food catering for individual dietary requirements.

We offer a range of regular activities We activities and and outings for for our residents and there are two outings two lounges a beautiful conservatory to to lounges andand a beautiful new conservatory relax in.

WHAT ARE THE CARE OPTIONS? WHAT ARE ITHE CARE OPTIONS? HOW WILL KNOW WHICH TO CHOOSE? CALL CARE SELECT FOR MORE INFORMATION: HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? 0800 389 2077 WHAT IF MUM DOESN’T AGREE? 18 Leeds Road, Bramhope, Leeds LS16 9BQ 0113 2842822 www.ashcroft-house.co.uk

Why not give us a call to arrange a visit and see for yourself if Ashcroft House is the place for you.

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK WHAT ARE THE CARE OPTIONS?

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WILL I KNOW WHICH TO CH WHAT IF MUM DOESN’T AGREE? HOW WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 0800 389 2077

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077

Parkside Residential Home 0800 389 2077 A small comfortable rest-home overlooking Roundhay Park.

CALL CARE SELECT FOR MORE INFORMATION:

A friendly atmosphere which caters for individual needs.

PROVIDERS OF OLD AGE AND DEMENTIA CARE

• Single rooms with en-suite facilities • Independent double rooms, ideal for married couples • Traditional home cooking • Personal laundry • Visiting hairdressers and chiropodist • Beautiful private gardens

• Long and short stay • Call system in all rooms • TV lounge and garden room • Lifts • Free Day Care subject to availability • Free weekend stay (T&C’s apply)

5 Park View Crescent, Roundhay, Leeds LS8 2ES E-mail: navparkside@aol.com Web: www.parksideresidential.co.uk

Telephone: 0113 266 5584 Parkside H.indd 1

01/10/2013 12:39

Visit www.carechoices.co.uk for further assistance with your search for care

51

NEED HELP IN YOUR SEARCH FOR CARE?

Developed by the publisher of this Care Services Directory With so many providers to choose from where do you start? www.carechoices.co.uk can help.

• • • •

search care providers quickly and easily • search by postcode/town and care type information on standards of care • links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure • checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly. e: enquiries@carechoices.co.uk Follow us

@CareChoicesLtd

www.carechoices.co.uk

Leeds Care Association Are you looking for a care provider?

Leeds Care Association (LCA) may be able to help.

Are you a care provider needing professional support through these changing times?

Many of the independent care providers in Leeds are members of LCA and as such are committed to continuous improvement in the quality of the services they provide, the environment they create and in the training and development of their staff.

Aims and Objectives Primarily Leeds Care Association has a number of main aims: • Raise the profile and increase the status and recognition of the work of members.

They cover the range of services: residential, nursing, intermediate care, domiciliary care, supported living, and some can offer respite care.

• Maintain a strategic knowledge bank for the benefit of members.

Visit the website www.leedscare.co.uk for details of member providers.

• Develop membership, and member benefits and services across all areas of care provision to meet the needs of service users. This is done by:

LCA can assist you in finding a provider.

Email info@leedscare.co.uk with the type of service you are looking for and brief details of the care and support you need. LCA will find out for you where the vacancies are amongst members.

Supporting members in the effective management and development of their business.

Providing impartial advice to those seeking care/ housing options.

Information and advice Contacting Adult Social Care By telephone • Customer Services: 0113 222 4401 (textphone: 0113 222 4410)

Visit the Leeds City Council website www.leeds.gov.uk which has details about most of our services and links to many other useful websites.

• Out of hours social care emergencies: 0113 240 9536

Call in to see someone: there are One Stop Centres in most parts of Leeds. These are offices which can help with a range of council services and some have health services in the same building. You can also get leaflets and booklets.

By email • Customer Services: general.enquiries@leeds.gov.uk

One Stop Centres Aireborough – Micklefield House, New Road Side, Rawdon LS19 6DF Armley – 2 Stocks Hill, Armley LS12 1UQ City Centre – 2a Great George Street LS2 8BA The Compton Centre – Harehills Lane, Leeds LS9 7BG

Otley – Nelson Street, Otley LS21 1EZ Pudsey – Pudsey Town Hall, Robin Lane LS28 7BL Rothwell – Civic Buildings, Marsh Street, Rothwell LS26 0AD

Dewsbury Road – 190 Dewsbury Road LS11 6PF

Seacroft (North) – Unit 8, Seacroft Green Shopping Centre, Seacroft LS14 6LU

Garforth – Lidgett Lane, Garforth LS25 1EH

Seacroft (South) – 90-95 Moresdale Lane LS14 6GG

Middleton – St George’s Centre, St George’s Road LS10 4UZ Morley – Morley Town Hall, Queen Street LS27 9DY

The Reginald Centre – 263 Chapeltown Road, Chapeltown LS7 3EX

Osmondthorpe – 81a Wykebeck Mount LS9 0JE

Wetherby – 24 Westgate, Wetherby LS22 6NL

Visit www.carechoices.co.uk for further assistance with your search for care

53

One Stop Centres continued Social Work Offices within hospitals: LGI Hospital, Social Work Office c/o St James Hospital Trust Headquarters, Beckett Street, Leeds LS9 7TF Telephone: 0113 206 4254 St James’s Hospital, Social Work Office Medical Social Work Department,

Beckett Street, Leeds LS9 7TF Telephone: 0113 206 6636 St Mary’s House, Adult Social Care, Social Work Department St Mary’s House, 1st Floor, South Wing, St Mary’s Road, Leeds LS7 3JX Telephone: 0113 295 4454/5

General information about local services The Leeds Directory This is a telephone and online directory offering information on a wide range of local services, including domestic, trade, personal care, community, advice and support services.

Information on local activities and events is also listed.

All organisations offering services in the home or garden have been checked and vetted for your peace of mind.

You can search for services in your local area by postcode. Read star ratings and reviews from previous customers to help you decide which service to choose.

The telephone helpline is staffed Monday to Friday, 9.00am to 5.00pm. Alternatively, all the information is available to view online.

You can use the internet for free at your local library.

Telephone: 0113 391 8333 Email: info@leedsdirectory.org Web: www.leedsdirectory.org The Leeds Directory is funded by Leeds City Council and managed by Care and Repair Leeds, the home improvement agency for Leeds.

Information for people with a learning disability ‘Through The Maze’ is a local information service for people with a learning disability, their families, carers and other individuals and/or organisations who work with them.

short breaks, housing and support, and much more. Visit www.through-the-maze.org.uk/ This website has been developed by Mencap and Leeds City Council.

It can help you find the service you need for events, health, education, jobs, social and leisure activities, holidays and

For more information telephone 0113 270 3233 or email ttm@citn.org.uk

Information for people with a mental health condition The Leeds Mental Health website www.leedsmhdirectory.co.uk lists services and organisations in Leeds that can help.

54

You can also visit www.leeds.gov.uk for further information and advice.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Other useful contacts ADVOCACY Advocacy is helpful for people who find it hard to make decisions about the care and support they need, who feel they are not being actively involved in a decision or who have real difficulty in understanding what is happening. An advocate is a person who works with you to make sure your ideas and wishes are heard and that you get the right care and support for you.

Advocates are not there to tell you what to do or to make decisions for you, but to help you express your views and make your own decisions.

Advonet - Supporting and Promoting Advocacy Advonet exists to ensure everyone can have their needs heard and their rights respected.

Telephone: 0113 244 0606 www.advonet.org.uk

CARERS Carers Leeds Drop-in Monday to Friday, 9.30am to 3.30pm. Call Monday to Friday, 9.00am to 4.30pm.

6-8 The Headrow, Leeds LS1 6PT Telephone: 0113 380 4300 www.carersleeds.org.uk Carers UK Carers Line: 0808 808 7777 Leeds branch: 0113 275 4718 www.carersuk.org

DEMENTIA Alzheimer’s Society Armley Grange, Armley Grange Drive, Leeds LS12 3QH Telephone: 0113 231 1727 www.alzheimers.org.uk

DISABILITY (SEE ALSO LEARNING DISABILITIES) DIAL – Disability Information and Advice Line The Mary Thornton Suite, Armley Grange Drive, Leeds LS12 3QH Telephone: 0113 378 2990 Textphone: 18001 0113 378 2990 www.dial-leeds.org.uk Leeds Centre for Integrated Living Armley Grange Drive,

Leeds LS12 3QH Telephone: 0113 231 1125 www.leedscil.org.uk William Merritt Disabled Living Centre and Mobility Service (WMDLC) Provide free advice, assessments, demonstrations, equipment and adaptations for disabled people.

The Disabled Living Centre St Mary’s Hospital, Green Hill Road, Leeds LS12 3QE Telephone: 0113 305 8989 www.wmdlc.org

EQUIPMENT AND BLUE BADGES Assisted Living Leeds (ALL) Assisted Living Leeds is a One Stop Centre with a range of specialist services to support people with physical, learning and care needs to live safely and independently including the Leeds Equipment Service, which provides equipment for daily living and nursing needs to people at home, the Telecare service, which provides 24-hours a day monitoring using sensors and alarms (see page 7), and the Blue Badge (parking) assessment service, for people who have difficulty walking and are applying for a parking badge.

Assisted Living Leeds 81 Clarence Road, Leeds LS10 1LB Telephone: 0113 378 3282

FINANCES Citizens Advice Bureaux See entries in the telephone directory for your nearest office.

The Money Advice Service An independent advice organisation here to help everyone manage their money better. They have a list of other advice charities and organisations.

Telephone: 0300 500 5000 Email: enquiries@moneyadviceservice.org.uk www.moneyadviceservice.org.uk

GENERAL ADVICE Leeds Directory See page 54. Allows you to search for reliable personal care, trades people and other services in your local area.

The directory is available online at www.leedsdirectory. org or you can call the helpline on 0113 391 8333.

Visit www.carechoices.co.uk for further assistance with your search for care

55

Other useful contacts continued HEALTH If you have a health concern, contact your GP or NHS Direct on 111. This is a 24-hour number for nonemergencies.

For other information and support, or for advice about making a complaint about a health service, contact: PALS (Patient Advice and Liaison Service) • For general health care outside of hospital: Freephone: 0800 052 5270 • Mental health and learning disability services: Telephone: 0800 052 5790 • Ambulance services: Telephone: 0345 122 0535 Email: westyorkshirepals@nhs.net Stroke Association Information, advice and support for people who have had strokes, their friends, families, carers and professionals.

Also offers a ‘listening ear’ service. For details of local services, contact the national helpline on 0303 303 3100 or the Leeds branch on 0113 201 9780 or visit www.stroke.org.uk

HOME MAINTENANCE (ADAPTATIONS AND REPAIRS) Care and Repair Leeds A charity that provides a wide range of services to help older and disabled people on low incomes to live independently. The services include adaptations, home maintenance and minor repairs. The other services Care and Repair offers are private home repairs, housing choices, disabled adaptations, Warm Homes, Support My Life and the Memories Reminiscence Activity Library.

For more information telephone: 0113 240 6009 or visit www.care-repair-leeds.org.uk.

INSPECTING AND MONITORING CARE SERVICES The Care Quality Commission (CQC) The CQC registers and inspects all care services, including care homes run by the council. It looks very carefully at all aspects of the home such as care practices, the building, the suitability of the people running the home, facilities and staffing.

Head office: Care Quality Commission Citygate, Gallowgate,

56

Newcastle NE1 4PA Telephone: 0300 061 6161 Email: enquiries@cqc.org.uk www.cqc.org.uk

LEARNING DISABILITIES Leeds Mencap Londesboro Terrace, East End Park, Leeds LS9 9NE Telephone: 0113 235 1331 Email: info@leedsmencap.org.uk www.leedsmencap.org.uk People in Action Working with and for people with learning difficulties and disabilities to enable society to meet their needs.

Telephone: 0113 244 3729 Email: info@peopleinaction.org.uk www.peopleinaction.org.uk

OLDER PEOPLE Age UK Leeds Bradbury Building, Mark Lane, Leeds LS2 8JA Advice and information line: 0113 389 3000 Email: frontofhouse@ageukleeds.org.uk www.ageuk.org.uk/leeds Leeds Centre for Integrated Living Armley Grange Drive, Leeds LS12 3QH Telephone: 0113 231 1125 www.leedscil.org.uk Relatives and Residents Association Advice about living in or moving into a care home.

Advice and information line - telephone: 0207 359 8148 Leeds branch - telephone: 0113 278 4416 www.relres.org

PERSONAL BUDGETS ASIST team based at Leeds Centre for Independent Living Help and advice for people using direct payments and the Independent Living Fund.

Leeds Centre for Integrated Living, Armley Grange Drive, Leeds LS12 3QH Telephone: 0113 231 1125 www.leedscil.org.uk/about-assist

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Other useful contacts continued Free to Live Network This service can help if: • You use, or are thinking of using, a personal budget or direct payment to manage your own social care support in Leeds; or • You’d like help or advice from people already using personal budgets or direct payments.

Telephone: 0113 214 3599 Email: info@freetoliveleeds.org www.freetoliveleeds.org

VOLUNTARY SERVICES Voluntary Action Leeds For information on voluntary services within Leeds.

Telephone: 0113 297 7920 Email: info@val.org.uk www.doinggoodleeds.org.uk/val

Making a complaint Contacting Adult Social Care If you’re unhappy with the help you are receiving, it’s your right to complain. No one will think you are making a fuss. Once you raise a concern, something can be done – this helps to make services in Leeds better and safer for everyone.

If you are not happy with how a service works out for you, there are several ways to make a complaint about your care service provider: • If at all possible try to resolve the complaint with your care service provider, who may be able to put things right straight away.

•

If this does not resolve the problem, or if you don’t feel comfortable raising it with the people providing your support, and if your service is funded through Adult Social Care, you can make a formal complaint to the Complaints Manager at Adult Social Care - write to:

• If you fund your service yourself, and if the provider has not been able to resolve your concerns, you can complain to the Local Government Ombudsman: The Local Government Ombudsman PO Box 4771, Coventry CV4 0EH Telephone: 0300 061 0614 Email: advice@lgo.org.uk •

You may also report concerns about a care provider to the Care Quality Commission, the organisation that monitors all care services. Please be aware however, that the CQC does not usually investigate individual complaints. See page 56 for their contact details.

The Complaints Manager - Adult Social Care Enterprise House, St. Paul’s Street, Leeds, LS1 2LE If you prefer you can telephone the complaints team on 0113 222 4405, textphone 0113 222 4410, complete a complaints form online at www.leeds.gov.uk or email the team directly at complaints.SOCS@leeds.gov.uk

Visit www.carechoices.co.uk for further assistance with your search for care

57

Index Home care providers

Advertisers are in bold

A

Czajka Community Care Services Ltd Leeds 14

Leeds Learning Disability Community Support Service - East and North East Leeds 14

Affinity Trust

13

AJ Social Care Recruitment Ltd

13

D

All Seasons

13

Dovetail Care Ltd

Allied Healthcare Leeds

13

Anchor Trust (The Laureates)

E

13

EcoClean Community Care

14

Leeds Learning Disability Community Support Services - West and North West Leeds 14

Angels Community Enterprises CIC 13

Elderly Care Services

14

Library Headquarters

14

Angels Home Care Services

13

Ethical Homecare Solutions

14

Lingfield

14

Ark Home Healthcare

13

Local Care Force

15

Assisi Place

13

Express Healthcare UK Ltd Domiciliary Care Agency 14

Astha Ltd - Leeds

13

F

Avanta Care Ltd

13

Fairfax Road

14

Firstpoint Homecare - Leeds

14

B Bluebird Care (Leeds North)

13

14

Leeds Learning Disability Community Support Service - South and South East Leeds 14

M

G Goshen Social Care Ltd

14

C

Grace Homecare

14

Cardinal Court Extra Care Sheltered Housing 13

Grayson Home Care

14

Malmarc House

15

Moor Allerton Care Centre

15

Moorcare

15

M&Y Care

15

N New Mabgate Centre

15

O

Care UK Homecare Ltd leeds DCA

13

H

Careline Homecare Ltd (Leeds)

Helping Hand Care Services Ltd

14

13

Helping Hands North

14

P

Caremark (Leeds)

13

H F Trust - Bramley Gardens

14

Park Lodge

15

Caring Hearts and Hands

13

Hillside Domiciliary Care

14

Personal Care Specialists

15

Casa Leeds

13

Homecare Support - Leeds

14

Castlerock Recruitment Group Ltd

13

Homelife (Leeds) Ltd

14

Personnel Recruitment Services Ltd T/A Medilink Nursing

15

Catholic Care - Diocese of Leeds

13

Housing and Care 21 - Leeds

14

15

Comfort Call - Leeds

13

Community Integrated Care, Leeds Regional Office

I

Polkadot Care Ltd (Leeds Branch)

13

Community Support SKILS (West)

13

Complete Care Agency Ltd

13

Connections (West Yorkshire) Health and Social Care CIC 13

Positive People Recruitment

15

14

Prestige First Call

15

Interserve Healthcare - Leeds

14

Prestige Nursing - Leeds

15

Pulse – Leeds

15

K Kennores Healthcare Recruitment

14

R

Kestrel House

14

Radis Community Care (Leeds)

15

Rani Care C.I.C.

15

Real Life Options - Yorkshire

15

13

Creative Support - Hampton Crescent

13

Creative Support Leeds Service

13

Leeds City Council One Stop Centre (Community Support Skils) 14

13

Leeds Federated Housing Association

58

15

ILS24 Health Care

Cordant Care - Leeds

Creative Support - Leeds Service (Brandling Court)

Outreach Office

L

14

Reflections Community Support 15 Rest Assured Homecare Services

15

Roche Caring Solutions

15

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Index Home care providers continued Rossefield Manor

15

Advertisers are in bold

Symons House

16

T

S Scope Inclusion Leeds

15

Scope Inclusion Leeds

15

Sheild Recruitment Ltd

15

Signhealth Constance Way

15

Wilf Ward Family Trust Domiciliary Care Leeds and Wakefield, The

16

Team Personnel Solutions Ltd

16

Woodhall Care Services Ltd

16

Total Care Nursing Ltd

16

Trust Life Care

16

Woodview Extra Care Housing

16

WP Woodleigh Care

16

V

Springfield Home Care Services Ltd 15

Valeo Domiciliary Care Service

16

St Anne’s Community Services - Leeds DCA

Victoria Court

16

15

Vive UK Social Care Ltd

Step Ahead Home Care Services

15

Stocks Hill Centre

16

W

St Philips Close

15

Summerfield Court

16

Y

16

Yorkshire Housing - Support Works

16

16

Yorkshire Senior Care T/A Home Instead Senior Care

16

White Rose House (Community Support Skils)

16

Your Life (Leeds)

16

Wetherby Home Care

Extra care housing schemes Assisi Place

21

Hampton Crescent

21

Thackrah Court

21

Bedford Court/Olive Lodge

21

Queenshill Lawn

21

The Laureates

21

Elmwood Court

21

Rossefield Manor

21

Victoria Court

21

Gledhow Christian Care Home

21

Supported Care Living Suites

21

Yew Tree and Rosewood Courts

21

Accent Yorkshire

23

Housing 21

23

Sanctuary Housing

23

Affinity Sutton

23

Anchor Trust

23

Leeds And Yorkshire Housing Association 23

Stonewater (Formerly Jephson Homes)

23

Chevin Housing Association Ltd

23 23

23

Tangram Housing Co-operative Ltd 23

Connect Housing

Leeds Federated Housing Association Ltd Leeds Jewish Housing Association

23

Habinteg Housing Association Ltd

23

Methodist Homes

23

Haig Homes

23

Places for People

23

Hanover Housing Association Ltd

23

Railway Housing Association

23

Home Housing

23

Riverside English Churches Housing 23

Housing Associations

The Guinness Partnership Ltd

23

Unity Housing Association Ltd

23

York Housing Association

23

Yorkshire Housing

23

Your Headrow Housing Group Ltd

23

Visit www.carechoices.co.uk for further assistance with your search for care

59

Index Care homes / care homes with nursing

A Aberford Hall

32

Acacia Court

32

Acre Green Nursing Home

Advertisers are in bold

Coach House Care Home, The

35

Headingley Hall Care Home

33

Colton Lodges Nursing Home

36

Cookridge Court and Grange

33

Heathcotes (Kirklands)

35

Hillcrest Residential Home

33

36

Copper Hill Residential and Nursing Home

36

Hillside House

33

Adel Grange Residential Home

32

Corinthian House

34

Hollies, The

35

Adrian House - Leeds

31

Cranmer Court

31

Holmfield Court

31

Aire View

32

Cranmer Scheme

31

Home Lea House

35

Airedale Residential Home

32

Cross Heath Drive

35

Hopton Court

33

Alexander Residential Home

35

House Of Light

31

D

Alexandra Court Residential Home 32

Daisy Vale House

35

K

Amber Lodge - Leeds

32

Daniel Yorath House

35

Kingston Nursing Home

32

Dolphin Lane

35

Ardsley House

35

Kirkside House

33

Dolphin Manor

35

Kirkside Lodge

33

Donisthorpe Hall

32

Kirkstall Court

33

Dyneley House

31

Knowle Manor

35

Ashcroft House - Leeds

32

Ashfield Nursing and Residential Home

32

Ashlands

36

Ashlar House - Leeds

31

Atkinson Court Care Home

36

B

E Elmwood Nursing Home

32

Errol House

31

F Fairfax Road

35

Farfield Drive

33

Ferndale Care Home

35

L Larchfield

35

Ledston Avenue, 27

35

Lee Beck Mount

35

Leeds Jewish Welfare Board, Lidgett Lane, 248

31

Leeds Mencap - The Rookery

31

Lofthouse Grange and Lodge

35

Beech Hall

32

Berkeley Court

31

Brandon House Nursing Home

32

Brooklands Residential Home

33

G

Burley House Nursing Home

34

Gables Nursing Home, The

34

M

Bywater Hall

35

Ghyll Royd Nursing Home

34

Manor House Residential Home

33

Bywater Lodge

35

Gledhow

32

Manorfield House

33

Gledhow Lodge

31

Meadowbrook Manor

35

C

Green Acres Nursing Home

36

Carlton House

35

Middlecross

33

Green, The

31

Carr Croft Care Home

31

Grove Court Nursing Home

34

Mineral Cottage Residential Home Ltd

33

Castleton Care Home

34

Grove Park Residential Home

34

Moorfield House Nursing Home

32

Cedars Care Home

35

H

Moorleigh Nursing Home

36

Moorleigh Villa

35

Morley Manor Residential Home

35

Mount St Joseph - Leeds

34

Champion House - Care Home with Nursing Physical Disabilities 34

Halcyon Court Nursing Home

34

Charlton Court Nursing Home

34

Harewood Court Nursing Home 31, 32

Claremont Care Home

34

Harrogate Lodge Care Home

60

32

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Index Care homes / care homes with nursing continued Mulgrave House Nursing Home

Rievaulx House Care Centre

36

Advertisers are in bold

33

St Katherine’s Residential Home

31

St Lukes Care Home

34

St Philips Close

36

Stone Gables Care Home

36

Suffolk Court

34

Summerfield Court

34

Sunningdale Nursing Home

34

Sunnyside Nursing Home

36

Sunnyview House

36

Sense - Leeds and Bradford Road, 509 33

Sycamores Nursing Home, The

32

Siegen Manor Resource Centre

35

T

S

N Nesfield Lodge

35

Sabourn Court Nursing Home

32

Neville House

31

Scott Hall Grove

31

Ninelands Lane, 35

35

Seacroft Grange Care Village

32

Sense - Ashley Road, 1

33

Sense - Bradford Road, 138

33

O Oak Tree Lodge

31

Oakhaven Care Home

31

Oaklands Residential Home

35

Oakwood Hall

32

Olive Lodge

33

Signhealth Constance Way

33

Options The Thicket

33

Tealbeck House

34

Simon Marks Court

33

Osman House

31

Terry Yorath House

31

Southlands Nursing Home

32

Owlett Hall

34

Spinney Residential Home, The

33

U

Springfield

31

UBU - Elland Road, 67

36

United Response - Lingwell Approach, 14

36

United Response - St Alban’s Close, 2a

31

P Paceys, The Park Avenue Nursing Home

Springfield House Retirement Home 35

31 32

Park Lodge

32

Parkside Residential Home

31

Pennington Court Nursing Home 36 Primrose Court

33

R Radcliffe Gardens Nursing Home

34

Ravensdale

36

Raynel Drive

33

Red Court Care Home Richmond House

Spring Gardens

33

St Anne’s Community Services - Alcohol Services

34

St Anne’s Community Services - Benedicts

32

St Anne’s Community Services - Cardigan Road

33

St Anne’s Community Services - Cherry Tree Dispersed Scheme 31 St Anne’s Community Services - Croft House

34

33

St Anne’s Community Services - Rockhaven

33

St Armands Court

V Victoria House Residential Home 36

W Wetherby Manor

32

Wharfedale House - Care Home Physical Disabilities 31 Willow Bank Nursing Home

36

34

Woodhouse Cottage

36

36

Woodhouse Hall

36

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

developed by the publisher of this Directory

• • • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Visit www.carechoices.co.uk for further assistance with your search for care

61

Index Other advertisers Abbeydale Retirement Home

40

Four Seasons

47

Only Care Ltd

45

Anchor Care Homes Outside back cover

Greenwood Care

45

Orchard Care Homes

44

Avery Healthcare

41

Park Homes

37

Bupa

39

Hadrian Healthcare Group

4 & inside back cover

Springfield Healthcare Group

38

Care Choices Website 20, 52, & 61

Holden Grange

49

UBU 39

Care Select

Joseph Rowntree Housing Trust

48

Westward Care

42, 43 & inside front cover

12, 51 & 62

Caring Partnership

17

Maria Mallaband Care Group

45

Exemplar Healthcare

47

Meridian Healthcare Ltd

49

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 Care Choices Ltd has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the indices.

Care Choices Ltd does not endorse or support any particular institution included in the Directory. © 2015 Care Choices Ltd. Care Choices Ltd reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Ltd. ISBN 978-1-910362-68-6 Ref. No: 4001/Leeds12/1115. Reproduction of any part of this publication in any form without the written permission of Care Choices Ltd is prohibited. This publication is available free of charge from Leeds City Council.

Published by: Care Choices Ltd, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.

62

Publisher: Robert Chamberlain.

Director of Sales: David Werthmann.

Head of Editorial: Emma Morriss.

Editor: Angharad Jenkins. Content Editor: Emma Cooper.

Regional Team Manager: Russell Marsh.

National Sales Manager: Paul Leahy.

Senior Sales Executives: Mark Dalton, Adrian Desborough, Debbie Feetham, Elaine Green, Vanessa Ryder.

Director of Creative Operations: Lisa Werthmann.

Studio Manager: Jamie Harvey.

Designer: Holly Cornell. Creative Artworkers: Gemma Barker, Bobbie Johnson.

Distribution: David Mulry.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

Sunnyview House Leeds

“IndIvIdual Care Is Our COnCern” Sunnyview House at Leeds provides five star residential, nursing or dementia care in purpose built luxury accommodation.

All our accommodation is arranged in small living groups creating a homely environment.

Residents enjoy all the specially designed facilities.

These include dining rooms and cafes, bar, hair and beauty salon, landscaped gardens, cinema, shop and social events programme.

Our aim is to provide person-centred and complete care in a homely setting.

The best way to find out about Sunnyview House is to visit, so get in touch to have a look round and chat with our staff.

We look forward to seeing you.

Telephone 0113 277 7160

Sunnyview House Manorfield, Beeston, Leeds, LS11 8QB Email sunnyviewhouse@hhcare.co.uk Web www.hadrianhealthcare.co.uk

Registered with the Care Quality Commission. Photography © Kristen McCluskie www.kristenmccluskie.com

At Anchor we know it’s the little things that matter

In every Anchor care home you’ll find a highly skilled team that’s passionate about helping your loved one to live happily and independently, providing carefully planned support 24-hours every day.

But we also know it’s the little things that can make all the difference like arranging favourite activities, making that perfect cup of tea or always finding the time for a friendly chat.

More Than 45 years’ experience.

Not-for-profit group.

To find out more, call us free on

0808 163 5862 or visit anchor.org.uk

Anchor Care Homes. Happy living.

Residential care at: Beech Hall in Armley, Larchfield in Hunslet, Oak Tree Lodge and Berkeley Court in Harehills, Primrose Court in Guiseley, Simon Marks Court in Wortley and Teal Beck House in Otley

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