Page 1

2015/16

Kent

Care Services Directory

> Home support

> Specialist care

> Care homes

> Useful contacts

The independent guide to choosing and paying for care

in association with

www.carechoices.co.uk


Ashwood Healthcare Dedicated to Quality Care

At Ashwood Healthcare we are committed to providing quality care where we enable our residents to feel valued and loved with all the dignity they deserve, within a homely environment. Members of

The Grange Care Home me

Cumbria House Care Home

KCC Preferred Provider

The Grange and Cumbria House Care Homes provide quality services and individual care to make our residents feel as much at home as possible. We offer modern standards of care and comforts whilst still preserving a very traditional and homely atmosphere.

“We are sure that your stay at Our Homes will be a happy one”

Come and Visit Us or Telepho Telephone for a Brochure The Grange Care Home

Cumbria House Care Homee

Tel: 01303 252 394

Tel: 01303 254 019 9

22 Cornwallis Avenue Folkestone, Kent CT19 5JB thegrange@ashwoodhealthcare.co.uk

84–86 Shorncliffe Road,, G Folkestone, Kent CT20 2PG cumbriahouse@ashwoodhealthcare.co.uk k

www.ashwoodhealthcare.co.uk Design by www.mezzanineone.co.uk

Ashwood A shwood Healthcare

Folkestone


Contents Introduction5 How to use this Directory

Care and support is changing for the better10 A message from Kent County Council

Kent Independent Care Association10 Helping to shape health and social care

Where do I start? 

11

First steps and assessment

Helping you stay independent

13

Local services, information and support

Making life easier in your home

16

Solutions, equipment and aids to help

Services for carers

20 Paying for residential care 

Assessment, benefits and guidance

Care in your own home

Understanding the system

23 Important information

How it can help

60

Further help and information

Living with dementia at home

24 Residential care providers

Family support, respite and services

Paying for care in your home Home care providers 

29 Useful contacts Index 

129

Essential checklists 46

The different models available

Specialist services

125

31

A comprehensive list of local agencies

Housing with care 

64

Comprehensive listings by region

Understanding your options

Home care Care homes Residential dementia care

27 52 56

47

Disability care, end of life care and advocacy

Care homes 

51

Types of homes and activities explained

Dementia in care homes  Best practice care and support

Alternative formats

57

54

To obtain extra copies of this Directory, free of charge, call Care Choices on 01223 207770.

All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and Care Choices Ltd cannot be held liable for any errors or omissions.

This Directory is available electronically at www.carechoices.co.uk where there is a Browsealoud option for those requiring the information in spoken word.

Visit www.carechoices.co.uk for further assistance with your search for care

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UPTON HOUSE DEMENTIA - ALZHEIMER’s - EMI CARE

Upton House is a large Georgian house set in secure gardens and grounds on the outskirts of Sandwich in the pretty village of Worth. The reputation that Upton enjoys is a reflection on the dedication, ability and professionalism of our well motivated and highly trained staff. • Established and run by the same family for over 30 years • Spacious accommodation for only 20 people with dementia • Music therapy, art sessions, gardening, reminiscence and Poets Corner are some of the activities available

For further information or advice please contact Chris Stewart or Kim Phillips

Tel: 01304 612365 Mobile: 07710 805555 Email: peterjolin@hotmail.com Web: www.upton-house.co.uk Upton House, Worth, Sandwich, Kent CT14 0BA


Introduction Support or care to remain living in your own home may suit your circumstances. What you can do to make life easier at home, what is available and how you can access it are explained on pages 16 to 20. A list of local home care providers begins on page 31. Useful checklists featuring questions to ask providers are included too. The home care checklist is on page 27, another addressing care homes is on page 52 while one covering residential dementia care is on page 56. Welcome to the first edition of the independent Kent Care Services Directory, which contains information for adults looking for care or support within the county. Staying as independent as possible is important to everybody. This Directory contains information about the care and support services available to enable you to do this when remaining at home, moving into housing with care when you need to, or within a care home or care home with nursing environment. Your first step to accessing services is to arrange an assessment with Kent County Council to establish your specific needs. This is an opportunity to talk about your situation and care needs. It is discussed on page 11. With your permission, the assessment may also consider your financial situation. The care and financial assessments will lead to determining your specific needs and whether you are eligible for any financial contribution from the Council towards the cost of your care and support. If eligible for a financial contribution, you may be offered a direct payment, which gives you more freedom to decide how your support is provided, by whom and when. Often called personalisation, this model of social care puts you at the centre of the process and is discussed on page 11.

Comprehensive lists of care homes and care homes with nursing in Kent start on page 64. Important information about care decisions, including finding care in another county, making a comment or complaint about a service and how solicitors can help you starts on page 60.

As Publisher of this Directory, Care Choices’ website: www.carechoices.co.uk allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others. You can also view an electronic version of this Directory on the site and have it read to you by using the ‘Browsealoud’ function. Further help and information from this Directory’s free helpline can be accessed by calling 0800 389 2077. Whatever your care needs, this Directory, our helpline and website will be able to point you in the best direction, however you would like care information presented.

Alternatively, your financial circumstances may mean you are classed as a ‘self-funder’, with the means to pay for your care. This is discussed on page 29 for those paying for care at home and 57 for those paying for residential care.

Visit www.carechoices.co.uk for further assistance with your search for care

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HAZELDENE HOUSE Nursing Home & Care Suites

Romford Road Pembury Tunbridge Wells Kent TN2 4AY

Relationship Centred Care™

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.hazeldenehouse.com Tel: 01892 826500 Fax: 01892 825298 Email: enquiries@hazeldenehouse.com


THE NEW CARE ACT The new Care Act came into effect in April 2015 and represents the biggest change to adult social care in over 60 years. It creates a single law for adult care and support which is aimed at making positive changes to the way care and support is provided for adults and carers. Under the Care Act, local authorities will take on new functions. This is to make sure that people who live in their areas: • receive services that prevent their care needs from becoming more serious, or delay the impact of their needs; • can get the information and advice they need to make good decisions about care and support; • have a range of providers offering a choice of high quality, appropriate services. For the first time, carers are recognised in law in the same way as those they care for, and the Act gives local authorities a responsibility to assess a carer’s needs for support, where the carer appears to have such needs. People paying for their own care have the right to an assessment as well. Anyone at risk of abuse is even better protected as the Care Act puts Adult Safeguarding Boards on a statutory footing. The Care Act means that a range of providers offering a selection of good quality services give you more control and help you to make more personalised choices over your care and support, resulting in even better support that works for you. It is designed to ensure that

people receive services that prevent their care needs from becoming more serious, or delay the impact of their needs. It also means that people can get the information and advice they need to make good decisions about care and support. The Act also introduces a number of significant changes to how care is charged, who has to contribute, and a cap on how much people will have to pay towards their care, however these don’t come into effect until April 2016. The website www.gov.uk has useful factsheets explaining the changes, type in ‘Care Act’ for further information. For more information on the Care Act, see Kent County Council’s message on page 10.

ADULT SOCIAL SERVICES AND HEALTH Kent County Council, County Hall, Maidstone ME14 1XQ Tel: 03000 416161 Text relay: 18001 03000 416161 Email: social.services@kent.gov.uk

Visit www.carechoices.co.uk for further assistance with your search for care

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“Passionate about the care we provide...” Our homes can be found throughout the UK. Each home is unique with its own character. We deliver high quality care for those needing Nursing, Dementia and Residential Care both short and long term.

Alpine

Loose Court

ALPINE RESIDENTIAL CARE HOME

LOOSE COURT CARE HOME

Telephone: 01732 455 537 Fax: 01732 455 537 Email: manager.alpine@regalcarehomes

Telephone: 01622 747 406 Fax: 01622 749 948 Email: manager.loosecourt@regalcarehomes.com

ASHCROFT HOUSE NURSING HOME

THE HOLLIES CARE HOME

Telephone: 01843 296 626 Fax: 01843 571 551 Email: manager.ashcroft@regalcarehomes.com

Telephone: 01892 535 346 Fax: 01892 537 543 Email: manager.hollies@regalcarehomes.com

The Hollies

Our homes are located nationally.

For more info please... Call: 0208 668 1500 Email: info@regalcarehomes.com Web: www.regalcarehomes.com


“Our Ethos...we embrace living” Each home is unique with its own individual character where high quality care is delivered and the promotion of dignity is a priority.

Beacon Hill Lodge

Chesterfield House

Hydrotherapy Pool

RESIDENTIAL

NURSING

ALEXANDER HOUSE (Residential and Dementia)

BEACON HILL LODGE (Nursing, Residential and Dementia) Tel: 01227 375536 • Email: manager.beaconhill@njch.co.uk

CARLETON LODGE (Residential and Dementia) Tel: 01304 366447 • Email: manager.walmercc@njch.co.uk

CHESTFIELD HOUSE (Nursing, Residential and Dementia) Tel: 01227 792281 • Email: manager.chestfield@njch.co.uk

CARLETON MEAD (Residential and Dementia) Tel: 01304 374928 • Email: manager.walmercc@njch.co.uk

(Residential and Dementia) Tel: 01227 458011 • Email: manager.harbledown@njch.co.uk

DALE LODGE (Residential and Dementia) Tel: 01474 834877 • Email: manager.dalelodge@njch.co.uk

HARBLEDOWN LODGE (Nursing, Residential and Dementia) Tel: 01227 458116 • Email: manager.harbledown@njch.co.uk

DALE MOUNT (Residential and Dementia) Tel: 01474 832461 • Email: manager.dalemount@njch.co.uk

HAYDON MAYER (Nursing, Residential and Dementia)

EASTFIELD CARE HOME (Residential and Dementia)

WHITSTABLE NURSING HOME(Nursing, Residential and Dementia) Tel: 01227 265443 • Email: manager.whitstable@njch.co.uk

Tel: 01304 212947 • Email: manager.alexander@njch.co.uk

Tel: 01622 755153 • Email: manager.eastfield@njch.co.uk

HARBLEDOWN HYDROTHERAPY POOL/ AND DAY CENTRE

Tel: 01227 374962 • Email: manager.haydonmayer@njch.co.uk

Harbledown Lodge

Our homes in Kent and Sussex have Coastal and Woodland views. Why not pay a visit to one of our care homes...

For more info please... Call: 0845 873 1234 Email: info@njch.co.uk Web: www.njch.co.uk


Care and support is changing for the better Care and support is the help some adults need to live as well as possible with any illness or disability they may have. It can include help with things like: • • • • •

washing; dressing; eating; getting out and about; and keeping in touch with friends or family.

You could benefit from the changes if you: • receive care and support; • support someone as a carer; or • are planning for future care and support. The main changes to care and support are: • a national level of care and support needs across all councils; • councils having to work together to make sure you don’t have a gap in your care if you move to another area in England; • more help for carers; •

deferred payment agreements extended to all of England (so it’s much less likely that you would have to sell your home in your lifetime to pay for your care); and

• protection from unlimited care costs (a cap on care cost from April 2016). These changes, brought in from 1st April 2015 through the Government’s Care Act, will mean a wider range of good quality services giving you more control. They will also help you to make more personalised choices, resulting in even better care and support that works for you. The changes are designed to help local authorities, like Kent County Council, continue to make sure that people receive services that prevent or delay their care needs from becoming more serious. Kent County Council provides information and advice to help you make decisions about care and support that work best for you. The council is also working to make sure you have a range of high quality care providers to choose from across the county. For more information on care and support visit Kent County Council’s website: www.kent.gov.uk/careandsupport or the Government’s website: www.gov.uk/ careandsupport

Kent Independent Care Association It is with pleasure that our Alliance is able to introduce this Kent Care Directory and the care services of Kent Independent Care Association (KICA) members to those people looking for quality, reliable and safe support within our County. Working together in a collaborative and integrated way, KICA members offer people who require their support, a full range of tailored and responsive solutions for all. The Kent Integrated Care Alliance or KICA, represent its members from care home, community care and voluntary sector providers,

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delivering services and support to all people who require assistance across the Adult Social Care sector. Sharing information and offering guidance we ensure all KICA members are up to date with essential information regarding mandatory and specialist training, regulatory changes, good practice, leadership and workforce development support. We lobby and challenge on behalf of our members to ensure they have the ability to provide the right support at the right time to the right people. One of the main success factors to what makes

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


an excellent experience for people using services is that the service is managed well. Leadership and management peer support is one of the main focus points of our alliance and allows us to share experiences and develop positively in our field of expertise. We do hope you find the Directory and the providers of care services within it of value, when choosing the solutions to your health and social care requirements.

Ann Taylor Chair Suite 5 Ashford House, Beaufort Court, Sir Thomas Langley Road, Medway City Estate, Rochester, Kent ME2 4FA Tel: 01634 291073 Email: info@kica.care Web: www.kica.care

Where do I start? The way councils provide services to eligible adults and their carers is called personalisation. This term is used to describe a number of ways in which eligible adults can receive public services and social care that starts with them and their needs as opposed to making them fit a specific service. You can request an assessment of your needs and finances by the council who will also involve and consider the needs of anyone who cares for you. Carers are also entitled to their own assessment. For more information on assessments, see below. If you are assessed as being eligible for support from the council you may be allocated a personal budget – this may be an estimated personal budget initially. The term personal budget describes the amount of money the council assesses it will cost to buy the care to meet your eligible needs. You will need to draft a support plan explaining the support you need and how it will be provided. Support planning encourages you to think about your needs and how best they will be met and must be agreed by both you and the council. The council may be able to assist you with your support planning too; ask them if this is an option. Once the support plan is agreed, the council will let you know how much the care and support services will actually cost. This may differ from the estimated personal budget. The council will also undertake an assessment of your finances to understand how much you need

to pay towards meeting your care and support needs and how much, if any, the council may contribute. If eligible for financial support towards the cost of your care and support from the council you can choose to have a direct payment. Having a direct payment gives you choice and control over how you organise, buy and manage your care and support and must be used to buy services that you are assessed as needing. There may be a number of ways in which the money can be managed however in Kent, it can be paid to you via a Kent Card. This chip and pin VISA card works like a debit card. Otherwise, you can open a bank account just for your direct payments for the money to be paid into. For more information contact the Direct Payment Support Team on 03000 413600 or visit www.kentdp.co.uk The key to accessing all this begins with an assessment of your care needs and your financial circumstances by Kent County Council to see if you are eligible.

Your assessment You have a legal right to an assessment of your care needs to determine whether you have needs for care and support. Councils are statutorily obliged to provide this to you if you appear

Visit www.carechoices.co.uk for further assistance with your search for care

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to need care and support regardless of your finances or whether your needs will be eligible for local authority support. The assessment (which is free) will be carried out by a trained assessor and will consider your needs and how they impact on your well-being plus the outcomes you want to achieve. For example, this can include any assistance you may need with daily living tasks like getting dressed, whether you are lonely and your other circumstances including whether someone supports you. Once the assessor has a good idea of your needs and goals the council will consider whether you are eligible for support. There is a new national eligibility framework, introduced as part of the Care Act. This gives a clear understanding of which needs are eligible to be met by the council. For more information on the assessment process and eligible needs visit www.gov.uk and search for Care Act. To arrange an assessment, contact Kent County Council on 03000 416161. Once Kent County Council has an understanding of the care and support you may need and how much it is likely to cost, with your permission they’ll also undertake a financial assessment to determine how much you may have to pay for services to meet your needs. If you are not eligible for services or financial support from the council, they can advise you of other organisations who may be able to help meet your needs. Information on paying for care can be found on page 29 if you are receiving home care and page 57 if you are moving into a care home.

Assessments from hospital If you have been admitted to hospital and either you, your family, your carers or the ward staff think you need care or support on discharge they may, with your agreement, refer you for an assessment. The assessment team can be made up of many different professionals. The assessment will consider your needs and those of any carer who may support you. If it is decided that you have care or support needs,

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they will work with you, your family or carer to develop a suitable support plan. Services may be required from adult social care or the NHS, or private organisations and the team will work to either restart any existing services you may have had or help to arrange the appropriate services to aid your timely discharge. If you come out of hospital and need more support whilst you recover, you may be eligible for a period of enablement or intermediate care (see below for more information). Some people may be discharged without any support needs or just a little help from family or friends until they’re back on their feet.

Enablement  Enablement is an intensive short-term service that helps people regain skills and confidence, for example, after a fall or hospital stay. You will need to have an assessment of your care needs to decide if you are eligible for enablement. If you are eligible an enablement worker will support you for a limited period. Enablement usually helps people to learn or relearn daily living skills. Enablement is not about doing things for you, it’s about giving you the skills and confidence to do things for yourself. It can also mean that you do not start to depend on support that could cost you money. For example, an enablement worker could help you regain your confidence following a fall, or provide support that enables you to prepare a meal if there has been a change in circumstances that means you need to cook. Through enablement they may also identify pieces of equipment that could support you to regain or maintain your independence for as long as you can.

Intermediate care This aims to give recovery and rehabilitation support to help older people regain their independence when they come out of hospital or, just as importantly, prevent them going unnecessarily into hospital. Intermediate care can be provided in your own home or in a care home, depending on

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


the local policy and your specific needs. It is a multi-professional team which may include nurses, care managers, occupational therapists and physiotherapists. This combined resource helps older people to regain their independence and feel confident in their ability to manage for themselves with any necessary additional support.

NHS Continuing Healthcare NHS Continuing Healthcare, also known as NHS Continuing Care, is a package of care arranged and funded solely by the NHS. It is for people who are not in hospital but who have complex, ongoing healthcare needs. Eligibility is based on having a ‘primary health need’ which means that your main, or primary, need for care must be health-related. To find out if you are eligible you will need to have an initial assessment with a health or social care professional.

Continuing Healthcare is free and will cover your healthcare and personal care needs. If eligible, it can be delivered in your own home or in a care home.

Personal health budgets A personal health budget is an amount of money to support a person’s identified health and well-being needs, planned and agreed between the person and their local NHS team. The aim is to enable people with long-term conditions and disabilities to have greater choice, flexibility and control over the healthcare and support they receive. The budgets are already available for people who are eligible for NHS Continuing Healthcare. The NHS Choices website can be a good source of general information on these subjects, visit www.nhs.uk

As with the assessments mentioned above, you will be fully involved in the process. The initial assessment will then decide if you need to be referred for a full assessment. If, after a full assessment, you are assessed as eligible, NHS

Helping you stay independent Services developed in partnership with the voluntary sector  In Kent there are a number of voluntary and community organisations that offer preventative care services. These are a vital form of support for many thousands of vulnerable people across the county and help to maintain independence, social inclusion, and delay or avoid the need for more statutory interventions. Examples include: • day services, lunch clubs and social groups; • befriending, visiting and telephone contact

services; • support schemes to help people being discharged from hospital; • support for carers; • short breaks; • advocacy, information and advice; and • handyperson schemes.

Day care centres People can feel lonely or isolated without an opportunity to fill their days with meaningful activities. Research has shown that one way to

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13


alleviate loneliness and promote well-being and independence is to provide regular social contact and a focus for activities.

Oakhouse Foods Tel: 0845 643 2009 Web: www.oakhousefoods.co.uk

Day care centres give people the chance to have a change to their routine, meet new people, take up an activity or receive specialist services such as chiropody or hairdressing. There is a wide variety around the county, catering for older people, people with mental health conditions, learning disabilities and dementia. Centres can be as important for carers as those attending as they allow for a regular break from caring. Attendance may be free or it may be chargeable. Any transport and meals, if available, must usually be paid for.

Royal Voluntary Service Tel: 0845 608 0122 Web: www.royalvoluntaryservice.org.uk

To find out more about what is available locally, visit the Kent County Council website www.kent. gov.uk and type ‘day centres’ into the search box.

Meals on Wheels Meals on Wheels describes the delivery of ready meals to your home. There are services that provide delivery of frozen meals, or freshly-cooked hot meals. Frozen meals can be delivered in bulk and kept in your freezer until required, though hot meals are for immediate consumption. If you have been assessed by the council and are eligible for support your case manager will discuss options with you and work out how much you may have to pay. National and local commercial organisations can provide meals delivered to your door at a charge. If you are not eligible for support from the council you can contact companies directly. A number of commercial companies and charitable organisations provide this service throughout Kent. Your local Age UK (contact details on page 125) may have a meals delivery service. apetito Hot Meal Service, Kent Tel: 0808 159 6136 Web: www.mealsonwheels.info Home Cooked by Hannah Tel: 01304 830806 Web: www.homecookedbyhannah.co.uk

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Wiltshire Farm Foods Tel: 0800 773 773 Web: www.wiltshirefarmfoods.com

Adapting your home To enable you to remain in your own home for as long as you would like ensuring that your home is safe, secure and warm is the starting point. Some forward planning to ensure that the garden doesn’t become a burden is sensible. If you are not planning to move, think about adaptations that would make life easier now and later on. Of course, these things can be daunting, especially if it’s a case of having to bring in someone to do jobs you used to happily take on yourself. But there are reliable tradespeople to be found – ask around. If you are eligible for council support, following an assessment, they may be able to help with minor adaptations. However if your home needs a lot of work, you may be able to apply for a Disabled Facilities Grant. For more information on these visit www.gov.uk/ disabled-facilities-grants There are also not-for-profit organisations known as Home Improvement Agencies that can tackle, or help you tackle, most kinds of home maintenance, repairs and adaptations.

Home Improvement Agencies (HIAs) HIAs are local organisations funded and supported by local and central government. They pride themselves in working professionally and sensitively with older and disabled homeowners, providing advice, support and assistance to help them repair, improve, maintain or adapt their home to meet their changing needs. Most HIAs provide three main services:

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


• Information and advice on repairs or adaptations you may be considering. This usually entails a visit to your home, and is often free. • A ‘handyperson service’ for small jobs and repairs. Typically the HIA will employ its own handypersons, and charge you an hourly rate for their services. • A ‘home adaptations service’ for more major works. The HIA will work with you to specify the adaptations needed, and they will normally offer to get estimates from one or more of their regular contractors. Subject to your acceptance, the HIA will then offer to manage the works contract for you for an agreed fee. HIAs may also be helpful if you are not sure you can afford the home repairs or adaptations you need. They can advise on your eligibility for any grants and, if necessary, put you in touch with an Independent Financial Adviser. For further information and contact details about local HIAs, visit www.housingcare.org

Other sources of information The Disabled Living Foundation (DLF) This is a national charity providing impartial advice, information and training on independent living. Simple electronic aids can be borrowed from them for free for up to two weeks including: gadgets which remind you of things you need to do; safety alarms and sensors; magnifiers and telephones with big buttons. A small deposit is required. DLF factsheets provide general advice on topics such as features to look for when choosing from a wide range of items of daily living equipment. These can be viewed and downloaded from www.dlf.org.uk Helpline: 0300 999 0004 AskSARA Part of the Disabled Living Foundation, AskSARA is an easy to use, award-winning online self-help guide that is particularly useful if you are not sure what practical items might help you. Web: http://asksara.dlf.org.uk

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077

Visit www.carechoices.co.uk for further assistance with your search for care

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Making life easier in your home In the living room

Plug with handle

Easi-reach

BYRO N

Chair raisers

WHAT IS DIFFICULT FOR YOU? GETTING IN AND OUT OF CHAIRS Standing up from sitting is difficult

SIMPLE SOLUTIONS • Block of foam in chair base • B uy ready-made chair raisers if your

COMPLEX SOLUTIONS • Buy an electric riser chair

chair is too low

• B uy a new chair – get professional

help to make sure the height is right

• Take regular, gentle exercise OPENING AND CLOSING WINDOWS Can’t reach the windows Not secure to leave windows open

CONTROLLING THE HEATING Can’t reach the controls for the fire or heating

SWITCHING LIGHTS ON AND OFF Can’t reach the switch The switch is difficult to use

KEEPING WARM Insulating your home Affording the fuel Carrying the fuel

WATCHING TV Hearing the sound of the TV

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• Move any furniture out of the way • Install/purchase a fan • Purchase a gadget to open/close window

• Remove the window opener • Install environmental controls or

• Change the switches • Fit a timer switch • Purchase a standalone heater

• Move the heating controls • Install new or additional heating system

• Install a light switch toggle • Purchase a socket extension • Purchase handi-plugs

• Move the light switches • Replace the light switches • Install environmental controls

• Replace the fire with a heater • Apply for the winter fuel payment • Use a trolley to safely transport the fuel

• Get a grant to insulate your house • Change to a cheaper heating system • Change to an easier-to-use heating system

• Use subtitles • Purchase wireless headphones

• Request an assessment for a hearing aid • Install a room loop

air-conditioning

• Install new windows

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


In the bedroom

Easy grip scissors Pillow raisers

M T W T F S S

Bed raisers

WHAT IS DIFFICULT FOR YOU? GETTING IN AND OUT OF BED Standing up from sitting on the bed

SITTING UP IN BED, TURNING OR ROLLING OVER Bed is too soft Bedding is too heavy Nothing to lean on

KEEPING WARM IN BED Checking the safety of your electric blanket

Pill dispenser

SIMPLE SOLUTIONS

COMPLEX SOLUTIONS

• Learn new techniques for moving safely • Purchase a leg lifter • Raise the bed • Fit grab rails

• Use a transfer board • Install a hospital bed • Buy an electric adjustable bed • Use a mobile hoist or a ceiling track hoist

• Change bedding • Learn new techniques for moving safely • Purchase a pillow raiser • Change the mattress

• Buy a bed cradle/bed ladder • Use a bed lever • Buy a specialised mattress • Install a drop-down rail • Install an over-bed pole

• Buy a heavier duvet • Buy thermal clothing • Contact an electrician about any

electrical blanket safety concerns

• Learn new techniques for dressing • Buy simple gadgets: long-handled shoe

• Consider home support

Difficult to reach all of your body

CUTTING YOUR NAILS

• Buy easy grip scissors

• See a podiatrist

• Ask your pharmacist for an easy to

open bottle • Keep a note when you have taken a tablet

• Get a pill dispenser with days and times on • Get an automatic pill dispenser • Ask someone to prompt you

• Buy a clock with larger numbers

• Buy a clock that ‘speaks’

GETTING DRESSED

horn; elastic shoe laces; dressing stick; button hook; stocking aids • C ontact n (see key below) regarding an assessment of needs

Can’t reach your feet Hard to hold scissors

TAKING YOUR TABLETS Opening bottles Remembering to take tablets

READING THE TIME Seeing the clock to tell the time

n Adult Social Services and Health: 03000 416161

Visit www.carechoices.co.uk for further assistance with your search for care

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In the kitchen

Teapot tipper

Large handled cutlery 5

Liquid level indicator

Pan handle holder

Chopping board with spikes

Perching stool

WHAT IS DIFFICULT FOR YOU? REACHING CUPBOARDS Cupboards are too high or low Cupboards are too deep Cupboard doors are too heavy

USING TAPS AND SWITCHES Taps or switches are too awkward Can’t reach taps or switches

CUTTING, CHOPPING, PREPARING AND COOKING FOOD Work surface too high or low Hard to grip packets or jars Hard to grip a knife Pans or kettles are too heavy to lift

SIMPLE SOLUTIONS

COMPLEX SOLUTIONS

• Re-arrange things in cupboards/on

• Alter the spring in the door closers • Lower or raise the cupboards

• Fit tap turners • Purchase Handi-Plugs

• Change switches • Raise or reposition taps • Fit lever taps or new taps • Alter the kitchen

• Sit at a table • Consider kitchen gadgets including:

• Use a food processor • Purchase a perching/high stool • Buy a trolley • Change the height of the work surface • Make space under the work surface for

surfaces • Buy an Easi-Reacher or Handi-Reacher

knife with a thick handle; chopping board with spikes; pan handle holder; teapot tipper; lid gripper

your knees when sitting

• Re-organise the furniture

• Review mobility equipment used • Adapt the kitchen • Consider the suitability of the kitchen

Cutlery is hard to grip Food/plate keeps slipping Can’t carry food to table Can’t lift cup

• Use large handled cutlery • Use a non-slip mat • Use a lightweight insulated cup • Use a cup with two handles • Contact n (see key below) regarding an

• Buy a trolley • Consider home support for meal times

LAUNDRY AND IRONING

• Install a wall-fixed ironing board

• Raise/lower the washing machine • Change the washing machine or iron

MOVING AROUND THE KITCHEN Not enough space

EATING AND DRINKING

assessment of needs

Washing machine is too high or too low Putting up ironing board n Adult Social Services and Health: 03000 416161

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


In the bathroom

Grab rail

Shower board

5

Toilet seat and support frame

Tap turners

Raised toilet seat

Long-handled sponges

COMPLEX SOLUTIONS

WHAT IS DIFFICULT FOR YOU?

SIMPLE SOLUTIONS

WASHING HANDS, FACE AND BODY

• Install tap turners • Purchase a long-handled sponge • Purchase a flannel strap • Contact n (see key below) regarding an

• Install lever taps or new taps • Purchase a stool • Raise or lower basin • Consider home support

• Have a strip wash • Purchase a non-slip mat for the bath • Install tap turners • Buy a long-handled sponge • Use a half-step • Install grab rails • Use a bath board or bath seat

• Install lever taps or new taps • Install a bath lift • Use a mobile hoist • Use a ceiling track hoist • Replace the bath with a shower • Convert the bathroom to a wet room • C onsider home support

• Heat the bathroom safely • Use a non-slip mat • Purchase a towelling gown

• Change the floor covering • Purchase a hot air body dryer

• Install a raised toilet seat • Use a combined toilet seat and

• Review mobility equipment used • Adaptation to bathroom • Consider home support

Turning the taps Standing at the basin Basin is too low or too high Can’t reach all parts of the body

HAVING A BATH Turning the taps Stepping into the bath Risk of slipping in the bath Getting up out of the bath Washing your back

DRYING YOURSELF Floor is slippery Room is too cold Difficulty in drying your body

USING THE TOILET Toilet is too high or too low Difficult to clean yourself Flush lever is awkward Toilet is hard to get to

CLEANING TEETH Gripping the toothbrush Standing at the basin

HAVING A SHOWER Difficult to stand for long shower Shower too high Shower controls are awkward Shower is slippery

assessment of needs

support frame

• Install a flush lever extension • Contact n (see key below) for a needs assessment

• Purchase a toothbrush gripper • Purchase an electric toothbrush • Use a stool • Have a strip wash • Use non-slip mats • Purchase a half-step • Contact n (see key below) for a needs assessment

• Use a shower board • Use a shower chair or stool • Replace shower controls • Consider home support

n Adult Social Services and Health: 03000 416161

Visit www.carechoices.co.uk for further assistance with your search for care

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Telecare Telecare or assistive technology, is equipment that can detect falls, inactivity, smoke, flooding, gas or extreme temperatures in the home. Sensors, which are placed in the home, are triggered, and an alert is received either by trained operators at a 24-hour call centre, or directly by a relative or carer. Telecare can allow users to remain independent and relatives and carers are reassured that should an incident occur someone can be alerted. Some devices can also help monitor particular health conditions and reduce the need for hospital admission.

Telecare can help restore confidence to people who feel vulnerable in their own homes for a variety of reasons – that could be because of living alone, frailty or the need to summon help in an emergency. It could also be as a short-term measure during a period of convalescence or for on-going peace of mind. You can nominate a relative, carer, neighbour or friend to be a responder. As a responder they need to be able to get to the location of the alarm if the response centre contacts them. They must be able to take appropriate action and live within a reasonable distance. You can buy telecare and assistive technology from private companies and organisations or, if you’re eligible through an assessment (see page 11), Kent County Council may be able to provide them for you. Useful websites www.asksara.dlf.org.uk www.livingmadeeasy.org.uk www.telecare.org.uk

Services for carers Who is a carer?

• has a drug or alcohol misuse issue.

You are a carer if you regularly look after, help or support someone who wouldn’t be able to manage everyday life without your help. You don’t have to be living with the person, and the help you give doesn’t have to be physical. You may be caring for a partner, another relative, a friend or a neighbour. For example, it may be someone who:

You may be helping them with:

• is an older person (over 60);

• going to the toilet, or dealing with incontinence; • eating or feeding, and taking medicines; • getting about at home or outside;

• is living with dementia;

• practical help at home, keeping them company; or

• has a physical disability, learning disability, or a mental health condition;

• emotional support or communicating.

• has sight, hearing or communication difficulties; • has a long-term health condition; or

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• personal care, such as washing and dressing;

Having a carer’s assessment If you provide regular unpaid support to someone who could not manage without your

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


support, under the Care Act you have the same rights to an assessment as the person you care for. This applies where you appear to have your own support needs, even if the person you support doesn’t want services or an assessment of their own needs. This assessment, called a carer’s assessment, gives you the chance to explain what you need as a carer and to find out what support might be available to help you. The carer’s assessment explores whether you have eligible needs in your own right. The local authority or a partner carers’ organisation will assess whether you have needs as a carer and what those needs may be. This assessment will consider the impact of caring on you. It will also consider what difficulties you may be facing and how you manage them and things that you want to achieve in your day-to-day life. It must also consider other important issues, such as whether you are able or willing to carry on caring, whether you work or want to work, and whether you want to study or do more socially. Once you have been assessed, the assessor will apply national carer’s eligibility criteria to determine if you have eligible needs. If your needs are not eligible you will be given information and advice. If you do have eligible needs the assessor will discuss the options available to meet those needs. The Government has developed some useful factsheets covering the law for carers under the Care Act. For more information visit www.gov.uk and search ‘Care Act Factsheets.’

Respite at home The home-based respite service gives carers a break from their caring responsibilities. A care worker would come in to look after the person you care for, so you can have some time to yourself. Respite at home is considered to be a service for the person you care for. So if they have a personal budget or direct payment (see page 11) they could use that money to pay for it. A financial assessment of the person being

cared for will confirm whether they need to pay towards the cost of this service.

Benefits Explore whether you are entitled to Carer’s Allowance - currently £62.10 per week but this may change after April 2016. You may also qualify for Carer’s Premium or Carer’s Credit depending on your eligibility. The Government website www.gov.uk has more information on benefits including carer benefits. Alternatively, contact a local carer organisation who may be able to help you undertake a benefit check.

Local carer organisations There are a number of local voluntary organisations providing information, advice and support to carers. Carers Support - Ashford, Shepway and Swale Norman House, Beaver Business Park, Beaver Road, Ashford, Kent TN23 7SH Tel: 01233 664393 Email: admin@carers-ashford.org.uk Web: www.carers-ashford.org.uk Carers FIRST - West Kent and Medway 3 Canterbury Street Gillingham Kent ME7 5TP Tel: 0300 303 1555 Email: info@carersfirst.org.uk Web: www.carersfirst.org.uk

Visit www.carechoices.co.uk for further assistance with your search for care

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Carers’ Support - Canterbury, Dover and Thanet 80 Middle Street Deal Kent CT14 6HL Tel: 01304 364637 Email: support@carers-doverdistrict.org Web: www.carers-supportcdt.org.uk Carers UK Tel: 0808 808 7777 Web: www.carersuk.org Maidstone and Malling Carers Project 39-48 Marsham Street Maidstone Kent ME14 1HH Tel: 01622 685276 Email: carers@vam-online.org.uk Web: www.vam-online.org.uk Crossroads Care Crossroads Care (Carers Trust) aims to improve the lives of carers by giving them a break from their caring responsibilities and providing a reliable, tailored service for each carer and the person they care for. Crossroads Care East Kent 16 Reculver Road, Beltinge, Herne Bay, Kent CT6 6LE Tel: 01227 742030 Email: eastkent@crossroads.org.uk Web: www.carerskm.org Crossroads Care Medway 8 Chestnut Avenue, Walderslade, Chatham, Kent ME5 9AJ Tel: 01634 868885 Web: www.medwaycrossroads.org Crossroads Care West Kent The Oast, 170 Tonbridge Road, Wateringbury, Kent ME18 5NS Tel: 01622 817114 Email: enquiries@crossroadswestkent.org.uk Web: www.carerskm.org

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Kent and Medway carers’ emergency card The carers’ emergency card provides carers (including those under 18) with peace of mind by enabling them to access emergency assistance around the clock. The carer carries it at all times, so that it can be used as an instant source of identification in case of an accident or sudden illness. The card doesn’t contain any personal details, just a unique registration number and the telephone number of the helpline. In an emergency anyone can telephone the number on the card and quote the registration number. The contact centre uses this to access the carer’s pre-arranged emergency plan and puts it into action. Visit www.kentcarersemergencycard.org.uk or contact your nearest support unit listed here for further information. Carers FIRST in Kent and Medway Tel: 0300 303 1555 Email: info@carersfirst.org.uk Web: www.carersfirst.org.uk Carers’ Support Ashford Tel: 01233 664393 Web: www.kentcarersemergencycard.org.uk Carers’ Support Canterbury, Dover and Thanet Tel: 01304 364637 Email: support@carers-doverdistrict.org Web: www.carers-supportcdt.org.uk Maidstone and Malling Carers’ Project Tel: 01622 685276 Web: www.kentcarersemergencycard.org.uk/ maidstone

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Care in your own home For many people it is important to stay in their own, familiar surroundings near to friends and family. At the same time, retaining your independence may also be very important to you but that can also mean you need a little extra help. Some carefully chosen home care (sometimes known as domiciliary care) can often be the perfect solution to getting a little help whilst retaining a good level of personal freedom.

Why choose home care? Reasons for choosing home care can vary. Sometimes after a stay in hospital, someone might find they need some help whilst they recuperate. Others can find that a long-term condition or disability means they can no longer cope and they need a little bit of help. How you access that home care can also vary. After a stay in hospital someone may carry out an assessment of your situation to see if home care will benefit you. You and your family will be fully involved in looking at what will suit you best. Alternatively, you or those close to you might notice changes in your ability to manage the day to day things you normally cope with easily, like preparing meals or looking after yourself. If this happens, you can approach a home care agency for support or contact Kent County Council. Councils have a duty to carry out a care needs assessment for anyone who might need help, which is very useful for all your subsequent decision-making. It will equip you with information that will be invaluable in finding the right help. Alternatively, a home care agency will be able to assess you. Listings of home care agencies in Kent start on page 31.

How home care can help you The level of home care provided can be tailored to meet your needs – from a visit once a day to a much greater amount of help. Home care agencies can help with personal care such as washing and dressing. You might be surprised to learn that even those with quite significant and debilitating medical

conditions can get a level of skilled personal care that can enable them to stay in their own home. Some agencies will provide ‘live-in’ care, where a care worker will stay with you at home to support you throughout the day and night.

Finding the right support As Publisher of this Directory, Care Choices’ website www.carechoices.co.uk allows you to search by postcode or region for care homes, care homes with nursing and home care providers that meet your requirements across the country. Your search can then be saved and emailed to others. Alternatively, this Directory’s free helpline provides an independent information and help service encompassing care services and accommodation. A personalised report can be generated for callers providing details of all care homes that meet their criteria. One call to the freephone number 0800 389 2077 should enable the service to build a profile of exactly the type of care you’re looking for, while taking into account your personal needs and interests. The Care Quality Commission (www.cqc.org.uk) is responsible for checking that any care provided meets essential standards of quality and safety. Further information is on page 62. There is a professional body, the United Kingdom Homecare Association (UKHCA), which requires its members to comply with a code of practice. This code includes a commitment to treat customers with dignity and respect and operate at a level above the legal minimum required in legislation. Social care regulations do not apply to cleaners, handymen or gardeners. However, some home care agencies are increasingly providing staff who can help meet these needs too. You might decide that you want to employ a personal assistant to provide your care privately or have a member of your family who can provide the level of care you need.

Visit www.carechoices.co.uk for further assistance with your search for care

23


However, the benefits of using a regulated agency include:

including sickness, absence and disciplinary matters; and

• assessing your care needs and tailoring a plan to meet those needs;

• managing health and safety issues.

• advertising, interviewing and screening suitability of workers; • arranging necessary insurance cover; • providing training and development for care workers; • managing workers’ pay, including compliance with the National Minimum Wage; • managing employment relationships,

Carefully chosen home care, with a good quality provider, is an excellent way to retain your freedom and independence, whilst getting the help you need to stay happy and safe. It can offer the opportunity to stay at home, in your own familiar surroundings, and to retain a quality of life you might have feared lost.

For further information and help call this Directory’s independent helpline: 0800 389 2077.

Living with dementia at home Usually the initial point of contact to access care services for those with dementia is either their GP (for healthcare solutions) or Kent County Council (for most other services).

• extra care sheltered housing; and

If you are concerned about your persistent forgetfulness - or the memory difficulties of a friend or family member, it is important to consult a GP. He or she can undertake an initial examination and can then refer you to a memory clinic for further investigation.

• use a diary and make lists to help you remember appointments;

The various types of support available to you and your carer are likely to come from NHS services, Kent County Council or local voluntary or private support organisations, depending on eligibility and level of need. Some examples of services and support to help people live as independently as possible with dementia include:

• eat a healthy diet.

• specialist day centres; • respite care or short breaks; • assistive technology and community alarms; • home care; • meals at home; • community equipment;

24

• carers’ support groups. There are some simple practical steps to help with memory problems:

• keep your mind active by reading or doing crossword puzzles, Sudoku and other mind exercises; • get regular physical exercise; and

Family support If you know someone who is worried about their memory, encourage them to visit their GP. The more support you can give someone, the better life with dementia can be, especially in the early years. Too often people fear dementia and this causes them to avoid people with the condition, making them feel isolated and stigmatised. With the right support, people can live well with the condition and continue to do the things they enjoy for a  >>

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Nightingale Homecare & Community Support Services “Quality providers of care 24 hours a day, 365 days a year” Services provided: • 1/2 hour - 24 hour care in your own home • Respite care • Live-in Care • Getting up / putting to bed • All personal care • Bathing / Showering service • Catheter care • Domestic support • Shopping • Companionship • Social activities • Transport service for hospital/ doctors appointments • Assistance with medication

Specialisms: • Brain injuries • Learning disabilities • Challenging behaviour • Mental aftercare • Elderly • Supported living • Sensory loss

Nightingale Homecare & Community Support Services provide both homecare for people who want to remain in their own homes and provides staffing to nursing and residential homes as and when they require. We pride ourselves on providing a truly personal service, tailored to meet your individual needs. All staff are fully vetted, trained to NVQ 2/3 or equivalent and experienced. They are also monitored continually through our commitment to quality assurance. If you are looking for a provider of quality care with a personal touch we would be more than happy to hear from you.

Caring for you Personally, Practically & Professionally The Argyle Centre 4th Floor Office Suite, York Street, Ramsgate, Kent CT11 9DZ Tel: 01843 572696 Accounts: 01843 572694/5

Folkestone Office Unit 35 & 39 Folkestone Enterprise Centre, Shearway Business Park, Folkestone CT19 4RH Tel: 01303 271959

Approved and preferred providers of KCC. Registered with CQC

Email: steve.causton@nightingalehomecareservices.co.uk Web: www.nightingalehomecareservices.co.uk


>> number of years following diagnosis. Focus on what the person can do, not what they cannot do, help with little errands or with cooking, listen to the person with dementia, and find out more about the condition. When someone has dementia, they need: • reassurance that they are still valued, and that their feelings matter; • freedom from as much external stress as possible; and • appropriate activities and stimulation to help them to remain alert and motivated for as long as possible.

Dementia Friends People with dementia sometimes need a helping hand to go about their daily lives and feel included in their local community. Dementia Friends aims to give people an understanding of dementia and the small things they can do that can make a difference to people living with dementia - from helping someone find the right bus to spreading the word about dementia. See www.dementiafriends.org.uk for further information.

Respite care Spouses, partners and relatives who care for a person with dementia are entitled to an assessment and may require a break from their caring responsibilities. This is known as ‘respite care’ and may be a regular break of a few hours a week or a period of a few weeks. It may be planned or be required in an emergency. Regular respite care might involve the person with dementia attending a day centre or a care worker visiting the person’s home to enable the carer to have a break. It is a service for the person with dementia but can enable the carer to take a break. If the relative caring for a person wishes to go on holiday or is unable to care because of illness or an emergency, a period of respite care may be provided in a care home or a care worker may provide care in the person’s own home. This is a chargeable service.

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More information for carers is on page 20.

Care at home People with dementia may have problems in new environments and may function better and be more contented in the familiar surroundings of their own home. Their care and support needs can be assessed as explained on page 11 and a plan can be drawn up. The person with dementia participates as fully as possible in the assessment and planning. If the person is unable to participate, family members can assist. People with dementia usually respond best to consistent care staff who know them well. Continuity of care can be provided by either care agencies or care workers employed directly by the person or his or her family. Staff can be employed if the person pays privately or receives a direct payment from Kent County Council to contribute towards the cost of care (discussed on page 57).

Specialist dementia day centres  In the earlier stages of dementia, day care support can offer vital help. A good day care service will be able to offer a range of activities and support that will enable the person with dementia to retain skills and remain part of their local community. Specialist day centres for people with dementia should be organised and run with the needs of people with dementia in mind, aiming to build on their strengths and abilities. Activities will vary but may include outings, entertainment, personal care, meals, hairdressing and support for carers. Attendance at day centres can be offered from a just a few hours a week to a number of days. Your local Alzheimer’s Society will be able to advise you on support and events for people with dementia and their carers in Kent. See ‘Useful local contacts’ on page 125.

Alzheimer’s Society This leading charity works to improve the quality of life of people affected by dementia. If you have

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


concerns about Alzheimer’s disease or about any other form of dementia, Alzheimer’s Society’s National Dementia Helpline on 0300 222 1122 can provide information, support, guidance and signposting to other appropriate organisations.

The Helpline is open from 9am to 5pm Monday to Friday and 10am to 4pm Saturday and Sunday. Local offices are on page 125 and offer a range of services, support and advice.

Home care agency checklist These questions may be useful when considering using the services of a home care (domiciliary) provider to help you build up a picture of how your care needs will be met in your own home. Agencies • What experience does the agency have in your particular field of need? Can they supply references for you to check? • Home care agencies providing personal care, must be registered and inspected by the Care Quality Commission. Ask to see a copy of their registration certificate. • How long has the agency been operating? • How many care workers would the agency assign to care for you and would you see the same one every day? If not, how does the staff rota operate and what happens if your care worker goes on holiday or is sick, will you be notified in advance that a different care worker will be attending? • How can you contact the agency in an emergency or outside office hours?

© 2015 Care Choices Ltd

Care workers • You should expect your personal preferences, dignity and privacy to be respected. Discuss this with the agency and ask how the most suitable care workers for your particular care are chosen. Can you talk to them before deciding? • Care workers should be fully trained or be in ongoing training. Ask the agency about their policies on this. • You will have a care plan drawn up by the agency which the carers will work to. Ask how often this plan will be reviewed by the agency. • Care workers must be checked with the Disclosure and Barring Service (DBS) and have a criminal records disclosure – make sure this is the case. Paying • If you are paying for your care you should check carefully the fee rates charged and exactly what it covers. Comments, compliments and complaints

• How hard or easy would it be to make a complaint and how are things then put right? • If this is a private contract ask for a copy of the agency’s contract terms and read these carefully with someone you trust. Get as much help as you can going over it and ask any questions you may have before signing anything. The Citizens Advice Bureau or Age UK could help with this.

• If you would like to make a comment about the service you receive or are unhappy about any aspect of it, you can speak to your home care provider, the local authority, the Care Quality Commission or the Local Government Ombudsman. For more information, please see pages 61 and 62.

Visit www.carechoices.co.uk for further assistance with your search for care

27


Love later life

Providing services to inspire, enable and support older people For more information on how we can help contact your local independent Age UK: Age UK Ashford The Joe Fagg Pop Inn, St John’s Lane, Ashford TN23 1QD Tel: 01233 668765 (option 1)

Age UK Herne Bay 16 Reculver Road, Herne Bay CT6 6LE Tel: 01227 749570

Age UK Canterbury The Centre, Castle Row, Canterbury CT1 2QY Tel: 01227 462368

Age UK Hythe & Lyminge Hythe Office, Sanford House Day Care Centre, Hythe CT21 6BD Lyminge Office, Jubilee Day Centre, Everest Court, Station Road, Lyminge CT18 8HQ Tel: 01303 269602

Age UK Dover The Riverside Centre, Maison Dieu Gardens, Dover CT16 1RL Tel: 01304 207268 Age UK Faversham & Sittingbourne 2 Middle Row, Faversham ME13 7AJ Tel: 01795 532766

Age UK Sheppey Rosemary House, 43 Trinity Road, Sheerness ME12 2PF Roxeth, Mustards Road, Bay View, Leysdown ME12 4AG Tel: 01795 662562

Age UK Folkestone 65 Shaftesbury Avenue, Folkestone CT19 4NS Tel: 01303 279031

Age UK Maidstone 7 Mill Street, Maidstone ME15 6XW Tel: 01622 753618

Making more of life For more information about services contact your local independent charity: Age Concern Malling Rotary House, Norman Road, West Malling ME19 6RL Tel: 01732 848008 Age Concern Sandwich Sneller House, 19/21 Cattle Market, Sandwich CT13 9AP Tel: 01304 614237

Age UK North West Kent Meadowside Day Centre, Dartford DA1 2RZ The Fleming Resource Centre, Gravesend DA12 1HJ Tel: 01474 564898 Age UK Sevenoaks & Tonbridge The Old Meeting House, St John’s Road, Sevenoaks TN13 3LR Tel: 01732 454108 Age UK Thanet Randolph House, Zion Place, Margate CT9 1RP Tel: 01843 223881 Age UK Tunbridge Wells Wood Street, Tunbridge Wells TN1 2QS Tel: 01892 522591 Age UK Whitstable The Connie Packington Day Centre, Vulcan Close, Borstal Hill, Whitstable CT5 4LZ Tel: 01227 272055


Paying for care in your home Councils provide upfront information on how much people can expect to pay and how charges are worked out. This information should be made available when a needs assessment is carried out and written confirmation of how the charge has been calculated should be provided after a financial assessment. If you have more than £23,250 in savings or capital you will have to pay the full cost of care in your home. The value of your home is not counted when working out charges for non-residential care. If you have more than £23,250 but your money is diminishing, you should tell Kent County Council when your savings are likely to fall below this amount. The rules around financial assessments are set in Government regulations and guidance to ensure your finances are assessed in a consistent and transparent way. This ensures people are only required to pay what they have been assessed as being able to afford. Kent County Council will work with you to assess your finances and will also carry out a full benefit check and may be able to assist you with claiming your full benefit entitlement. Figures mentioned here may change over the lifetime of this Directory.

Non-means tested care and support Care provided by the NHS is free; for example services provided by a community or district nurse. Intermediate care, sometimes known as reablement or enablement, is also free for a period. This type of care is often provided to avoid hospital admission or given as support following hospital discharge. Reablement can be provided free for up to six weeks. If ongoing care needs are identified at any time during this period however, the ongoing service is no longer classed as reablement and becomes chargeable.Some people do not have to pay towards care services, for example, aftercare services provided under section 117 of the Mental Health Act are free of charge.

ways in which you could consider paying for care and support. It is important that you seek independent financial advice when considering funding options. There are independent financial advisers that focus specifically on care funding advice, often referred to as specialist care fees advisers. They are regulated by the Financial Conduct Authority (FCA) and must stick to a code of conduct and ethics and take shared responsibility for the suitability of any product they recommend. The Society of Later Life Advisers (SOLLA) aims to assist consumers and their families in finding trusted accredited financial advisers who understand financial needs in later life. To find a SOLLA fully accredited independent financial adviser a search is available on their website: www.societyoflaterlifeadvisers.co.uk/ find-an-adviser The Money Advice Service is a free and impartial money advice service set up by the Government. TARVOS_CARE_KRD_FEB_2015:Layout 1 9/1/15 09:07 It offers free and unbiased advice. Tel: 0300 500 5000 or web: www.moneyadviceservice.org.uk

Page 1

funding CARE FEES? We can provide clear guidance on all your options so you can make informed decisions and stay in control. ■ ■ ■ ■

Funding care costs if you are self funding Assistance with local authority funding process Friendly and approachable advisers Independent, Chartered Financial Planners

Ruth Dolan is an accredited Later Life Adviser and a member of the Society of Later Life Advisers (SOLLA).

Ruth Dolan APFS

EMAIL. info@tarvoswealth.co.uk T. 01227 761177

tarvoswealth.co.uk

Other ways to fund your care and support If you do not qualify for a financial contribution from Kent County Council there are various

Authorised and regulated by the Financial Conduct Authority.

Visit www.carechoices.co.uk for further assistance with your search for care

29


CARE VISITS AT HOME We care passionately

Our staff Our staff are caring, trained to give medication and police checked. Alternative Bluebird Care offers a realistic cost effective alternative to residential care. With familiar friends, relatives and possessions around, Bluebird Care ‘just happens’. What we offer We offer everything from personal care to shopping, cleaning or social visits. In fact everything you need to stay in the comfort of your own home.

Call and talk to one of our friendly professional teams Ashford: 01233 501 222 Swale: 01795 664 121 Canterbury: 01227 206 473

Gravesham & Dartford: 01474 560 160 Maidstone & Tonbridge: 01622 618 786

Sevenoaks: 01732 471 541 Thanet: 01843 570 638 Tunbridge Wells: 01732 373 024

kent@bluebirdcare.co.uk Regulated by the Care Quality Commission and member of UKHCA

www.bluebirdcare.co.uk


Home care providers All domiciliary care providers with the symbol l are members of the Kent Independent Care Association (KICA). For more information about this association see pages 10 and 11 or visit: www.kica.care 1.2.1 CARE & MOBILITY LIMITED – 1.2.1 CARE & MOBILITY l Whitstable  Tel: 01227 792249  1ST CARE West Malling Tel: 07502 372112 

OP D PD SI YA

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ABBEY MEDICAL SERVICES LTD Sittingbourne Tel: 01795 519480

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ABILITY PROFESSIONAL CARE SERVICES LIMITED Maidstone Tel: 01622 684503 OP D PD LDA MH SI YA ABSOLUTE HOME CARE KENT LTD Aylesford Tel: 01622 719309  OP D PD LDA MH SI YA ACARE Canterbury  Tel: 0300 999 8080

Advert page 32 OP D PD LDA MH SI YA AD

ACCESSIBLE CARE Maidstone Tel: 01622 757155 

OP D PD LDA MH SI YA AD

ACTIVE ASSISTANCE – SEVENOAKS Sevenoaks Tel: 01732 779353  ADVANTAGE HEALTHCARE – MAIDSTONE Maidstone Tel: 07814 678355

AGE UK MAIDSTONE Maidstone  Tel: 01622 753618 AGINCARE UK Chatham Tel: 0800 012 1247

Advert page 28 OP D YA Advert page 32 OP D PD LDA MH SI YA

ALL SEASONS & LAURIEM ASSOCIATES LLP Deal Tel: 01304 601602 OP D PD LDA MH SI YA AD ALL SEASONS & LAURIEM ASSOCIATES LLP Aylesford Tel: 01622 716780 OP D PD LDA MH SI YA ALL SEASONS & LAURIEM ASSOCIATES LLP l Herne Bay Tel: 01227 265899  OP D PD LDA MH SI YA AD ALLIED HEALTHCARE – CANTERBURY Canterbury Tel: 07545 716655 OP D PD SI YA ALLIED HEALTHCARE – GRAVESEND Gravesend  Tel: 01474 537455  OP D PD LDA MH SI YA AD ALLIED HEALTHCARE – HYTHE Hythe Tel: 01303 757395 OP D PD LDA MH SI YA AD

PD

ALLIED HEALTHCARE – MAIDSTONE Maidstone  Tel: 01622 695915  OP D PD LDA MH SI YA AD

OP YA

ALLIED HEALTHCARE – TUNBRIDGE WELLS Tunbridge Wells Tel: 01892 533040 OP D PD LDA MH SI YA AD

AFFINITY TRUST – DOMICILIARY CARE AGENCY WEST KENT Ashford Tel: 07590 712959  OP PD LDA SI AGE UK DOVER COMMUNITY SUPPORT l Dover  Advert page 28 Tel: 01304 207268  OP D PD LDA MH SI YA AD AGE UK FAVERSHAM & SITTINGBOURNE l Faversham  Advert page 28 Tel: 01795 532766  OP D YA

ALZHEIMER’S AND DEMENTIA SUPPORT SERVICES Northfleet  Tel: 01474 533990  OP D PD ALZHEIMER’S SOCIETY SOUTH, WEST KENT & MAIDSTONE Tunbridge Wells Tel: 01892 559410  OP D YA ANGELS HOME CARE (KENT) LIMITED l Aylesford Tel: 01622 715500 OP D PD MH SI

 P Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism O Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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31


www.baccare.co.uk

Established 1996

Our passion is providing Quality Personal Care and we are with you all the way

Our full Care Support Packages enables you to stay at home Our Services: Assisting with dressing/washing/bathing/ toileting & emptying commodes All household duties including laundry/ hoovering/bed changing etc. Allowing families to have day/night breaks

Personal Care Domestic Help Day Sits Respite Services

Live-in Care from £695 per week

The alternative to Care Home admission. Live-in Care enables anyone with care needs to continue living in their own home with a round-the-clock care worker.

Allowing families to have a weekend or short holiday break

We operate in Sittingbourne/Sheppey/Faversham

If you would like to find out more about BAC Care please give us a call on 01795 429042 for advice and information.

08000 121 247 | www.liveincare.info

LET US HELP !! Suppo rt Services Part of the Quo Vadis Trust Group

Specialising in supporting you to live at home

Contact our caring team to discuss a support package to suit you. 01227 772515

“To care as we would expect others to care for us” Do you or a family member require 1st class service, to stay independent at home? A dedicated family business established in 1994. Are you worried that you’re not financially eligible? We can help, call and ask for advice.

108/109 John Wilson Bus Pk, Whitstable, Kent, CT5 3QT

CQC registered

www.tenderlovingcarers.com

Kent Card accepted

• search care providers quickly and easily • search by postcode/town and care type

We offer a comprehensive range of personal and practical care and support to help you maintain your independence whatever your circumstances.

Services are provided 24hrs a day 365 days a year Care workers always wanted Telephone: 0300 999 80 80 • Email: info@acaresupport.org.uk

www.acaresupport.org.uk

32

• Information on standards of care • links to the latest inspection reports

With so many providers to choose from, where do you start?

• extra information, photos and direct website links for hundreds of providers

www.carechoices.co.uk can help you out.

• checklists to take with you when you visit

• request a brochure

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued APPROCARE Sheerness Tel: 07788 275709

OP D PD LDA MH SI AD

BEACH HOUSE Birchington Tel: 01843 845922

OP LDA MH YA

ASHFORD INDEPENDENT LIVING SCHEME Ashford Tel: 01233 640488  PD LDA YA

BEECH TREE TOTAL CARE – ASHFORD Ashford Tel: 01233 627857 OP D PD MH SI YA

ASPIRATIONS KENT Canterbury Tel: 01304 849020

BEECH TREE TOTAL CARE LTD l Birchington Tel: 01843 292925 OP D PD LDA MH SI YA

OP PD LDA MH YA

ASPIRE HOME CARERS LIMITED Hythe Tel: 01303 239406 ATHLONE CARE l Dartford Tel: 01322 274747 

OP D PD LDA YA

OP D PD LDA MH SI YA AD

AUDLEY CARE LTD BEARSTED l Bearsted Tel: 01622 633101 

OP D PD YA

AUDLEY CARE TUNBRIDGE WELLS l Tunbridge Wells  Tel: 01892 616769  AUSTEN ALLEN HOMECARE l Dartford Tel: 01322 424558 

OP D PD YA

OP D PD LDA MH SI

AVALON ENTERPRISE (UK) LIMITED Ramsgate Tel: 01843 596652

PD LDA

BEECH TREE TOTAL CARE LTD – SOUTH EAST KENT l Folkestone Tel: 01303 255452 OP D PD LDA MH SI YA BIRCHWOOD CARE SERVICES l Speldhurst  Tel: 01892 863710 

Advert page 34 OP PD

BLOSSOMS SUPPORTED LIVING DCA Sittingbourne Tel: 0800 917 7045  BLUEBIRD CARE (ASHFORD) Sevington Tel: 01233 501222

OP D PD LDA

Advert page 30 OP D PD LDA YA

BLUEBIRD CARE (CANTERBURY & THANET) Ramsgate Advert page 30 Tel: 01227 206473  OP D PD LDA MH SI YA AD BLUEBIRD CARE (GRAVESHAM & DARTFORD) l Gravesend  Advert page 30 Tel: 01474 560160  OP D PD LDA SI

AVANTE COMMUNITY SUPPORT l Maidstone  Advert page 55 Tel: 01795 597400 OP PD LDA MH SI

BLUEBIRD CARE (MAIDSTONE & TONBRIDGE) Maidstone  Advert page 30 Tel: 01622 618786  OP D PD SI YA

AVENUES SOUTH EAST (EAST KENT) l Westgate-on-Sea Tel: 07932 973801 OP PD LDA YA

BLUEBIRD CARE (SEVENOAKS) Sevenoaks  Tel: 01732 471541

Advert page 30 OP D PD SI YA

AVIDITY LINX LTD Gravesend Tel: 01474 391153

BLUEBIRD CARE (SWALE) Sheerness  Tel: 01795 664121

Advert page 30 OP PD LDA YA

OP YA

AVONDALE HOUSE Westgate-on-Sea Tel: 01843 833973  BAY VIEW CARE LTD Deal Tel: 01304 379110

MH

LDA MH YA

BLUEBIRD CARE (TUNBRIDGE WELLS) Tonbridge  Advert page 30 Tel: 01732 373024  OP PD LDA SI YA BOLDGLEN LIMITED (SHEPPEY) l Sheerness Tel: 01795 580091 

OP D PD LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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33


supporting independence with care at home

Carewatch is a leading provider of home care services in the Maidstone & Ashford area. For over 20 years we have been helping people across the UK to maintain their independence and wellbeing within the comfort of their own homes and communities. Call us today to find out how we can help you or a loved one.

Maidstone tel: 01622 681550 Ashford tel: 01233 822292

� � � � �

Daily Visiting Care Live in care Dementia Care Respite Care Mental Health Support

� � � � �

Physical Disabilities support Elderly care Home from hospital service Rehabilitation and recovery Learning disabilities support

Maidstone info@carewatchmaidstone.co.uk Ashford info@carewatchashford.co.uk

Could you be a Care Professional? We are currently recruiting Care professionals in the Maidstone and Ashford areas. Our Care professionals are responsible for ensuring that people receive the very best standards of care and support in their own home. If you think you have what it takes then please apply now by calling the number above.

jasmine homecare trusted services

Birchwood Care Services

Caring for people in their own homes

Our carers are hand picked and provide care from 30 minutes to 24 hours. To find out more please call our friendly team on MAIDSTONE: 01622 759 946 HAWKHURST: 01580 713 533 Jasmine Care South East Ltd. offers services in the whole of Kent and East Sussex

Personal Care • Help with Shopping Domestic work undertaken • Sitting service

CANCARE

Visiting the areas of:

H O M E S E R V I C E S LT D

Tunbridge Wells • Pembury • Rusthall Langton Green • Fordcombe • Penshurst • Speldhurst Groombridge • Edenbridge • Chiddingstone Tonbridge • Hildenborough • Leigh

INDEPENDENCE IN YOUR OWN HOME There is no place like home and many elderly people choose to remain independent in theirs with their own belongings and memories. Cancare Home Services provide a totally reliable and friendly service, our caring staff give support and provide all necessary assistance.

Tel: 01227 711312

34

We are working in a partnership with Birchwood House Rest Home offering care for elderly people in their own homes assisting with:-

Covering the Canterbury area

Birchwood House, Stockland Green Rd Speldhurst, Kent TN3 0TU Tel: 01892 863710 Fax: 01892 863711 EnquiriEs to thE ManagEr Member of the Kent Community Care Association

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued BRAMBLING HOUSE Dover Tel: 01304 830276

OP D PD SI YA

CAREMARK (THANET) Margate Tel: 07985 041648

OP D PD LDA MH SI YA AD

BUILDING BRIDGES HOME SUPPORT SERVICES Dartford Tel: 01322 281833  LDA

CAREMARK (TONBRIDGE & MALLING) West Malling Tel: 01732 525985 OP D PD LDA MH SI YA AD

BURHAM COURT Rochester Tel: 01634 685025

CARERS CHOICE Gravesend Tel: 01474 536062 

CAMELOT LODGE Folkestone Tel: 01303 251215

PD LDA MH SI YA

MH YA

LDA

CAREWATCH (MAIDSTONE–ASHFORD) Maidstone  Advert page 34 Tel: 01622 681550  OP D PD LDA MH SI YA AD

CANCARE HOME SERVICES LIMITED Sturry  Advert page 34 Tel: 01227 711312 OP

CARING COMPANY, THE l Dover  Tel: 01304 207010 

OP D PD MH SI

CANTERBURY Canterbury Tel: 01227 712300

CARING FOR YOUR NEEDS Ramsgate  Tel: 01843 482222 

OP D

OP D PD MH SI YA

CAPITAL CARE AND SUPPORT Sheerness Tel: 01795 873042  OP PD LDA MH SI YA CARE 77 LIMITED Tonbridge Tel: 01892 577060

OP D PD SI YA

CARTREF HOMES SUPPORTED LIVING SCHEME Sittingbourne Tel: 01795 477966  LDA YA CCK SUPPORT LIMITED Canterbury Tel: 01227 714727

OP D PD LDA MH SI YA AD

CARE AT HOME SERVICES (SOUTH EAST) LTD l Herne Bay Tel: 0845 894 1564 OP D PD MH SI YA Thanet Tel: 01843 609533 OP D PD MH SI YA Tunbridge Wells Tel: 01892 510844  OP D PD MH SI YA

CHAMELEON CARE (DARTFORD) l Dartford  Advert page 36 Tel: 01322 291000  OP D PD LDA MH SI YA

CARE COMPANY, THE l Tenterden Tel: 01580 762202

CHAMELEON CARE (DOVER) l Dover  Advert page 36 Tel: 01304 215382  OP D PD LDA MH SI YA

CARE SISTERS LIMITED Sheerness Tel: 01795 482427 CARE UK l Aylesford  Tel: 01622 797100  CARE UK HOME CARE l Margate Tel: 01843 230460 CARE V YES Maidstone Tel: 07850 769493 

OP D PD

OP D PD SI

OP YA

CHURCHFIELD CARE l Whitstable Tel: 01227 772525 

OP D PD LDA MH SI YA

CLEVELAND HOUSE LIMITED Broadstairs Tel: 01843 866509

LDA YA

OP D PD LDA MH SI YA AD

COMCARE l Herne Bay Tel: 01227 365887 

OP PD LDA SI YA

OP D PD LDA MH SI YA AD

COMMUNITY LIFELINE l Longfield Tel: 01474 709000 

OP D PD LDA YA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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35


Quality home care as individual as you are

We provide care and support to the elderly and people with learning or physical disabilities in Herne Bay, Whitstable and surrounding villages

Personal care washing • bathing • showering • dressing Domestic support housework • cleaning • laundry • ironing Cooking in your own home breakfast • lunch • tea Social calls companionship • sit in service • dog walking Support with everyday living medication assistance

Chameleon Care

Adapting to your every need • • • • • • •

Personal Care Domestic services Shopping Escorting visits Medication assistance Sit in service Sleeping and wake night service • Care for long term or terminal illness • Live-in services from emergency to short or long term All staff are thoroughly vetted, fully trained in moving and handling, first aid, handling medication, NVQs plus more. We can provide assistance with personal care, preparation of meals, domestic tasks, overnight care, plus many other tasks. Our services are tailored to meet your individual needs. For further information and details, do not hesitate to contact us.

Email: enquiries@chameleoncare.co.uk

Tel: +44 (0)1227 362312

Tel: 01322 291000 Tel: 01304 215382

Registered with Care Quality Commission

www.chameleoncare.co.uk

w w w. h o m e s e r v i c e l l p . c o . u k

Unit 6-8 The Base, Dartford Business Park, Victoria Road, Dartford, Kent DA1 5FS Fax: 01322 291015

Suite B, Dover Innovation Centre, Whitecliff House, Poulton Close, Dover, Kent CV17 0HL Fax: 01304 215287

Confused?

Familiar surroundings can be reassuring for those suffering with dementia. Could care in the home be the best option? Your Partners in Care

For information on professional home care and to discuss your options:

Call 01233 619530 info@careinkent.co.uk www.careinkent.co.uk

36

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued COMMUNITY NURSING & CARE AGENCY LIMITED l Ashford  Advert page 36 Tel: 01233 619530  OP D PD LDA MH SI YA COMMUNITY SUPPORT SERVICES DOMICILIARY AGENCY l Ashford Tel: 01233 861505  COTTAGE, THE Ramsgate Tel: 01843 595091 CRAEGMOOR SUPPORTING YOU IN THE SOUTH EAST New Romney Tel: 01797 361541 

LDA YA

ELYSIUM SUPPORTED LIVING LIMITED Tonbridge Tel: 01732 783503 LDA MH YA

OP LDA YA

ENABLING CARE FOR YOU LIMITED Sevenoaks Tel: 01732 811038 OP D PD LDA SI YA

LDA MH YA

CROSSROADS CARE WEST KENT Wateringbury  Tel: 01622 817114  OP D PD LDA MH SI YA AD

OP D PD SI YA

DIMENSIONS – KENT DOMICILIARY CARE OFFICE Sandwich Tel: 0300 303 9011 

LDA

EVERYCARE (WEST KENT) LTD Tunbridge Wells Tel: 01892 536888 

OP D PD MH SI YA

FOLKESTONE INDEPENDENT LIVING SCHEME Hythe Tel: 01303 717024  PD LDA YA FORGE HOUSE Chatham Tel: 01634 671404

LDA MH YA AD

FRIENDS CARE LIMITED Canterbury Tel: 07949 075224

OP D LDA

FUTURE HOME CARE LIMITED KENT Maidstone  Tel: 01622 772422  OP D PD LDA MH SI YA

OP D PD MH SI

GARDEN OF KENT HOMECARE LTD, THE T/A GARDEN OF ENGLAND HOMECARE, THE Maidstone  Tel: 01622 662942  OP D PD MH SI YA

OP D PD MH SI YA AD

GENUINE CARE HOMECARE SERVICES LTD l Edenbridge  Advert page 38 Tel: 01732 866627  OP D PD LDA MH SI YA AD

DIRECT CARE (KENT) Snodland Tel: 01634 242499  DOMUS LIVE IN CARE LTD Tunbridge Wells Tel: 01892 512961

LDA

EDENBRIDGE AND SUPPORTED LIVING SERVICE Edenbridge Tel: 01732 782700 OP LDA YA

CROSSROADS CARE EAST KENT Herne Bay Tel: 0845 095 6700  OP D PD LDA MH SI YA

CROWN HOUSE Dartford Tel: 0203 4051714

EAST KENT MENCAP DOMICILIARY SERVICE Cliftonville Tel: 01843 224482 

DORRIEMAY HOUSE Margate Tel: 01843 292616 

LDA

GILES CARE LIMITED Margate Tel: 01843 224036 

OP PD LDA MH

DOVER – MERIDIAN COMMUNITY CARE LIMITED Dover Tel: 01227 712300 OP D PD MH SI YA

GRAVESEND AGE CONCERN Gravesend Tel: 01474 564898 

DOVER AND DEAL INDEPENDENT LIVING SCHEME River, Dover Tel: 01304 828585 

HALDEN HEIGHTS CARE COMMUNITY ASSISTED LIVING Ashford Tel: 01233 851136 

LDA YA

OP D PD

OP

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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37


Supporting independence at home Genuine Care provides flexible care, in the North West of Kent, to those who need extra support in the comfort of their own home. Our carers are available from thirty minute visits to full-time live-in care and we offer a wide range of services from personal care to shopping and cleaning. We cater for private clients and those funded by Social Services and the NHS.

Whatever your needs, Genuine Care will meet them: Elderly Care in your home

We can care for you or your elderly relatives

Respite Care

We provide temporary care for those recently discharged from hospital and we aid their recovery to full health. We also provide term care while a main carer is away.

Disability Care

We provide care to adults and children with learning disabilities, mental health problems or physical disabilities.

Palliative care

We provide support to terminally ill adults and children who wish to stay at home for the remainder of their lives.

Domestic Care

We pride domestic and shopping support to our clients

Live-in and overnight care

Genuine Care offers both long-term continuing over-night care and short-term, temporary overnight care.

Call us anytime to discuss your needs on

01732 866627 www.genuinecare.co.uk


Home care providers continued HALE PLACE GARDEN LODGE Tonbridge Tel: 01622 871081

OP D PD MH SI YA AD

HALL, THE Ashford Tel: 01233 732036 HAWKINGE HOUSE Folkestone  Tel: 01303 890100 Advert page 96 HAZELDENE HOUSE Tunbridge Wells Tel: 01892 826500 Advert page 6

OP LDA YA

OP D PD MH YA

OP D MH

HEAD FIRST (ASSESSMENT, REHABILITATION AND CASE MANAGEMENT) LLP Hawkhurst Tel: 01580 752275  OP D PD LDA MH SI YA AD HELPING HAND CARE COMPANY LTD l Dover  Tel: 01304 242981  OP D PD SI HERE2CARE (DARTFORD) l Dartford Tel: 01322 225513  HF TRUST - KENT DCA Hythe Tel: 01303 260453 

OP D PD LDA YA

OP LDA YA

HILTON NURSING PARTNERS Tonbridge Tel: 01732 373048 OP D PD LDA MH SI YA AD HLC CARE EMPLOYMENT AGENCY Dartford Tel: 01322 284883 

OP D LDA YA

HOME SUPPORT Canterbury Tel: 01227 861110 

OP D

HOME SUPPORT NETWORK (GRAVESEND) Gravesend Tel: 0300 041 0800  HOMECARE UNIQUE LIMITED Maidstone Tel: 01622 296092

LDA YA

OP D PD SI YA

HOUSING & CARE 21 – AYLESFORD Aylesford Tel: 0370 192 4000 OP D PD LDA MH SI YA AD JASMINE DOMICILIARY CARE AGENCY Maidstone  Advert page 34 Tel: 01622 759946 OP D PD YA JOBDONE AGENCIES LTD Dartford Tel: 01322 314902

OP YA

K D CARE LTD Sittingbourne Tel: 01795 844814 

OP D YA

KENT AND MEDWAY DOMICILIARY CARE Dover Tel: 07793 650636 

LDA YA

KENT CARE AT HOME SERVICE l Sevenoaks Tel: 01732 458562  OP D PD LDA MH SI YA KENT CARERS LIMITED – HEAD OFFICE Dartford Tel: 01322 277944 OP D PD LDA MH SI YA AD KENT DCA Folkestone Tel: 01303 270024 

HOME INSTEAD SENIOR CARE Dover  Advert page 40 Tel: 01304 241684  OP D PD LDA MH SI YA Maidstone Tel: 01622 873414  OP D PD MH SI YA Tonbridge Tel: 01732 759854  OP D PD LDA MH SI YA Ramsgate Tel: 01843 862268  OP D PD LDA MH SI YA

KENT ENABLEMENT AT HOME Ashford Tel: 0300 041 0404  OP D PD LDA MH SI YA KENT ENABLEMENT AT HOME Broadstairs Tel: 01843 873517 

OP PD

HOME SERVICE COMPLETE CARE LLP l Herne Bay  Advert page 36 Tel: 01227 362312  OP D PD LDA SI

KENT ENABLEMENT AT HOME Gravesend Tel: 01474 544240 

OP PD

LDA MH

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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39


Being able to live at home can be one of the most important comforts in an older person’s life and because family and friends can’t always be there, Home Instead Senior Care® are here to help. Home which is consistently Home Instead Insteadisisaanational nationalorganisation organisation which has been the top performer in Laing Buisson’s analysis of CQC performance, voted the UK’s leading no.1 Quality Home Care Provider, making us the UK’s no.1 Quality Home Care Provider, allowing allowing older people to continue living in their own homes. older people to continue living in their own homes.

Our CAREGivers take great pride in helping our clients to

Our CAREGivers take great pride in helping our clients to lead aa more morecomfortable comfortableand andconfident confident offer a variety lead lifelife andand offer a variety of services servicestailored tailoredtototheir theirindividual individual needs. of needs.

For us, is more than providing providingaa personalised personalised For us, nothing nothing is more important important than and reliable reliablecare caresolution solution works for everyone in your and thatthat works for everyone in your family. family. From just just aa couple coupleof ofhours hoursaaday, day,totofull fulltime timecare, care,our ourservice service From is available available24 24hours hoursa aday, day,seven seven days a week. is days a week.

Registered with the Care Quality Commission

Operating throughout Kent, please see below

01843 862 268 01304 241 684 01622 873 414 01892 731 264

Broadstairs, Ramsgate & Margate Dover, Deal & Canterbury Maidstone Tunbridge Wells, Sevenoaks & Edenbridge


Home care providers continued KENT ENABLEMENT AT HOME Sittingbourne Tel: 01795 418847 

OP PD

MANDALAY CARE HOME Folkestone Tel: 01303 258095

LDA

KENT ENABLEMENT AT HOME West Malling Tel: 0300 041 1480 OP D PD LDA MH SI YA

MARJON HOME SUPPORT AGENCY Whitstable Tel: 01227 273660

KENT HOME CARE LIMITED Canterbury  Tel: 01227 788700

MCCH (HERMITAGE COURT) l Maidstone  Tel: 01622 722400 

Advert page 42 OP D PD MH SI YA

KENT SOCIAL CARE PROFESSIONALS DOMICILIARY SERVICE l Maidstone Tel: 01622 764014  OP D PD LDA MH SI YA AD KENT SUPPORTED LIVING SERVICES Tonbridge Tel: 07545 503946 OP PD LDA MH SI YA KEY CARE MANAGEMENT LIMITED Canterbury Tel: 01304 240555

OP

KEY CARE MANAGEMENT LIMITED Dover  Tel: 01304 240555

OP

KIMBERLEY RESIDENTIAL HOME LIMITED Dartford Tel: 01322 291885  L’ARCHE KENT Canterbury Tel: 01304 830930 LIBERTY LODGE LIMITED Folkestone Tel: 07546 240551

OP D

OP LDA YA

Advert page 48 LDA MH

MEARS CARE – ASHFORD l Ashford Tel: 01233 656520  OP D PD LDA MH SI YA AD MERITUM INDEPENDENT LIVING (ASHFORD) l Ashford Tel: 01233 620071  OP D PD MH SI YA MERITUM INDEPENDENT LIVING (FOLKESTONE) l Folkestone Tel: 01303 272348  OP D PD MH SI YA MERITUM INDEPENDENT LIVING (MAIDSTONE) l Maidstone Tel: 01622 684471 OP D PD MH SI YA MIHOMECARE l Dover Tel: 0333 121 6401 Hadlow Tel: 0333 121 6801 Ramsgate Tel: 0333 121 8701

OP D PD LDA MH SI YA AD OP PD LDA MH SI YA OP D PD LDA MH SI YA

OP LDA MH SI YA AD

MILESTONES OUTREACH SUPPORT TEAM (MOST) Tonbridge Tel: 01892 535436 LDA

LDA YA

MILL HOUSE COMMUNITY CARE Faversham Tel: 07958 233698 OP D PD LDA SI YA

LIFECHOICE Tonbridge Tel: 01732 225200  LYN’S CARE LIMITED Aylesford Tel: 01622 719988  MADEIRA LODGE CARE HOME New Romney Tel: 01797 363242 Advert page 104 MAIDSTONE Aylesford Tel: 01622 797100

OP PD YA

OP

OP D MH

OP YA

NAS COMMUNITY SERVICES (KENT) Gravesend Tel: 01474 535057  NELSON PARK CARE LIMITED Dover Tel: 01304 852160 Advert page 44

LDA

PD LDA SI YA

NEW HORIZONS BROAD OAK LIMITED Margate Tel: 01843 295680  PD LDA SI YA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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41


“You don’t need to move into a care home, when you can have all the support you need in yours !” Kent Home Care provide affordable Live in Care & Support solutions throughout Kent. Enabling you to remain at home with a bespoke care & support solution promoting your independence and respecting your wishes.

kenthomecare.com

talk to us 01227 788 700 www.kenthomecare.com Open 7 days a week

Emergency Cover

Companionship

Dementia Care

Couples

Respite & Holiday Home from Hospital

Live in Care & Support Solutions

Safe Hands...

supporting the whole fa mily

Safe Hands Community Carers, provider of local homecare services provides care and support to those who wish to retain their independence and to do so in their own homes. Your local Safe Hands branch can support you or a loved one with:

K nowing that mu m is being looked after safely in her own home is a great reassurance to me and our fa mily

The areas we cover are: Folkestone, Ashford, Tenterden, Hythe, Romney Marsh, Dover, Deal, and all surrounding areas.

• Light domestic duties such as shopping and cleaning • Providing friendship, reassurance and companionship • Personal support • Complex care and respite care • Help and advice with direct payments and personal budgets • Live in care For more information please call:

Or email:

01303 274 500

reception@safehandscarers.co.uk

www.safehandscarers.co.uk

42

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued NIGHTINGALE HOMECARE AND COMMUNITY SUPPORT SERVICES LTD l  Advert page 25 Canterbury Tel: 01843 572696 OP D PD LDA MH SI YA Folkestone Tel: 01303 271959 OP D PD LDA MH SI YA Ramsgate  Tel: 01843 572696  OP D PD LDA MH SI YA NO PLACE LIKE HOME l Faversham  Tel: 01795 597983 

Advert page 44 OP D

NURSE PLUS AND CARER PLUS UK LTD l Maidstone  Advert page 44 Tel: 01622 762903  OP D PD LDA MH SI AD NURSE PLUS AND CARER PLUS (UK) LIMITED – 1ST FLOOR UNIT 7 HIGHPOINT BUSINESS VILLAGE l Ashford  Advert page 44 Tel: 01233 641373 OP D PD LDA MH SI YA AD NURSE PLUS AND CARER PLUS (UK) LIMITED – SUITE 18 INGLES MANOR l Folkestone  Advert page 44 Tel: 01303 250200  OP D PD LDA MH SI YA AD NURSE PLUS AND CARER PLUS (UK) LIMITED l Canterbury  Advert page 44 Tel: 01227 765106 OP D PD LMH SI YA AD

PRIME CARE COMMUNITY SERVICES LTD West Malling Tel: 02381 848885 OP D PD LDA MH SI YA PSA HOME CARE Maidstone Tel: 01622 236344  PULSE – KENT Maidstone Tel: 0333 577 7008 

OP D PD MH SI YA

OP D PD LDA MH SI YA AD

QUEEN ELIZABETH COURT Aylesford Tel: 01622 717463 

OP PD SI

REED SPECIALIST RECRUITMENT LTD COMMUNITY CARE - MAIDSTONE Maidstone Tel: 01622 776600 OP D PD LDA MH SI YA RIGHT AT HOME (EAST KENT) Ramsgate Tel: 01843 598695

OP D PD SI YA

RNID ACTION ON HEARING LOSS NORTHDOWN ROAD Margate Tel: 01843 262030  PD LDA MH SI YA

ONE 2 ONE PRIVATE CARE SERVICES Ashford  Advert page 44 Tel: 01233 610542  OP D PD LDA MH SI YA

ROYAL MENCAP SOCIETY – KENT DOMICILIARY CARE AGENCY Edenbridge Tel: 01732 862649  LDA

ONE STEP SOUTH DOMICILIARY CARE AGENCY Folkestone Tel: 01303 227371 OP D PD LDA MH SI YA AD

SAFE HANDS (FOLKESTONE) l Folkestone  Advert page 42 Tel: 01303 274500  OP D LDA MH SI YA AD

PARK HOUSE COMMUNITY CARE Folkestone Tel: 01303 858119

OP LDA

SC SUPPORT & CARE SERVICES LIMITED l Aylesford  Advert page 44 Tel: 01732 875888  OP D PD LDA MH SI YA

PD LDA

SCOTT CARE LIMITED (SITTINGBOURNE BRANCH) l Sittingbourne  Tel: 01795 508860  D PD LDA MH SI

PHOENIX DOMICILIARY CARE AGENCY Northbourne Tel: 01304 379917  OP D PD LDA MH

SEEABILITY – KENT SUPPORT SERVICE Maidstone Tel: 01622 764531 LDA MH SI YA

PRESTIGE NURSING Dartford Tel: 01322 270092 

SENTINEL CARE New Romney Tel: 01797 361744 

PARK VIEW DOMICILIARY CARE Deal Tel: 07872 014850 

OP D PD LDA MH SI YA AD

D PD MH

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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43


Nurse Plus is a national provider of homecare services, our fully trained staff provide personalised short and long term assistance to help you live more independently.

For an informal chat please call your local office Ashford: 01233 641373 Canterbury: 01227 765106 Folkestone: 01303 250200 Maidstone: 01622 762903 + Fully trained and DBS checked staff + Registered with CQC - Care Quality Commission + Times to suit you, 24 hours a day, 7 days a week + Complex and continuous care packages + Out of Hours on call service - no call centres + Offering assistance with personal care, domestic work, getting in/out of bed, bathing, day trips, assistance getting dressed, social inclusion, live in care and much more.

SC Support & Care Services Ltd 4-6 New Road, Ditton, Aylesford, Kent ME20 6AD

Tel: 01732 875 888

Email: info@supportandcareservices.org.uk

Person Centred Planning We provide a high quality, flexible & creative service to promote independent living for people with various support needs. Our person centred approach is at the heart of everything that we do. We are committed to: • Ensuring you are in control • Supporting you to achieve your goals including paid employment • Helping you to lead the life the way you want • Showing clear outcome in your support plan Registered by the Care Quality Commission.

www.supportandcareservices.org.uk

Exceptional quality companionship and care in your own home. Dementia expertise. Fully licensed and insured. Bespoke Later Life Support

Contact: 01795 597983 Syndale Park, Faversham ME13 0RH info@noplacelikehome.eu CQC registration: 1-663880974

Private companionship and care service for Canterbury and Swale senior residents

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One 2 One Care Services u

We are a small private agency, who specialise in direct payments. We Guarantee continuity of care. u

24 Hour emergency call out service is available on:

01233 610542 u 21 Vincent Place, Kennington, Ashford, Kent, TN24 9QZ

NELSON PARK HOMES SupportEd Living and doMiciLiary carE Specialising in learning disability, autism, epilepsy and other associated medical & mental health needs. Care is provided in your own home or in one of our small houses/bungalows along the Kent coast. Individual support packages tailored to meet each clients needs, including 24 hour care by experienced, qualified staff.

For a brochure please contact Tina Dennison on 01304 852160 Mob: 07740 512943 Email: manager.nelsonpark@xln.co.uk Web: www.nelsonparkcare.co.uk Tina Dennison, 5 Salisbury Road, St Margarets Bay, Dover CT15 6DL

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Home care providers continued SITTINGBOURNE - B.A.C. CARE LIMITED Sittingbourne Tel: 01795 429042 Advert page 32

OP PD

THANET INDEPENDENT LIVING SCHEME Margate Tel: 01843 294943  PD LDA YA TOWN & COUNTRY HOMECARE LIMITED l Tenterden Tel: 01580 762244  OP D PD SI YA

ST GABRIEL’S HOUSE – APARTMENTS AND DANE END Westgate-on-Sea Tel: 01843 832 750

PD LDA SI YA

SUNNYBANKS HOME CARE SERVICE Cowden Tel: 01342 850898 

OP PD LDA SI

SUNNYSIDE DOMICILIARY SUPPORT SERVICES LIMITED Farningham Tel: 01322 867820  OP D PD LDA MH SUPERIOR CARE FOLKESTONE l Folkestone Tel: 01303 221666  OP D PD LDA MH SI YA AD SUPERIOR CARE MAIDSTONE l Maidstone Tel: 01622 230800  OP D PD LDA MH SI YA AD SUPERIOR CARE WHITSTABLE l Whitstable Tel: 01227 771122  OP D PD LDA MH SI YA AD SUSSEX HOMECARE LIMITED – EDENBRIDGE Marsh Green Tel: 01732 865956  OP D PD LDA MH SI YA

TURNING POINT – KENT DCA Broadstairs Tel: 07891 545725

OP D LDA YA

UNIT 1, LITTLE CLIFFSEND FARM Ramsgate Tel: 01843 862268

OP YA

VOLCARE CANTERBURY AND THANET Herne Bay Tel: 01227 749400  OP D PD LDA MH SI YA AD WATLING COURT Gravesend Tel: 01474 352201  WAVE HILL (NELSON PARK) Dover  Tel: 01304 852160

OP D PD SI Advert page 44 OP PD LDA MH SI YA

WELCOME HOME Leysdown Tel: 01795 510884

OP D PD LDA SI YA

WESTMINSTER HOMECARE LIMITED (BEXLEY) Dartford Tel: 01322 280680  OP D PD LDA MH SI YA AD

SWANSTAFF RECRUITMENT LTD Swanley Tel: 01322 6148100 OP D PD LDA MH SI YA

WOOD STREET DAY CARE CENTRE, THE Tunbridge Wells Tel: 01892 522591

SYMBOL FAMILY SUPPORT SERVICES LIMITED Sittingbourne Tel: 01795 844440 PD LDA MH SI YA

WOODCHURCH HOUSE Ashford  Tel: 01233 861600

Advert page 66 OP D PD MH SI AD

TAMARISK New Romney Tel: 01797 364562

XTRACARE LTD l Aylesford Tel: 01622 792845 

OP D PD MH SI YA

TENDER LOVING CARERS l Whitstable  Tel: 01227 772515  TERRABLU HOMECARE Tunbridge Wells Tel: 01892 529429 

OP PD LDA SI YA Advert page 32 OP D PD MH SI YA

OP D PD LDA MH YA

OP YA

YOAKLEY HOUSE CARE HOME Margate Tel: 01843 223652 Advert page 117 YOUR CHOICE Deal Tel: 07717 503866 

OP

OP PD LDA YA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l Member of the Kent Independent Care Association (KICA)

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45


Housing with care Housing with care is a concept which combines independent living, a home with security of tenure, along with care services arranged according to need. They are varied and diverse but most people are familiar with the traditional model of sheltered housing. Housing with care incorporates sheltered housing along with modern developments to cater to the needs and individual wishes of people. Schemes may be run by housing associations, the local authority, voluntary organisations or private companies. Properties may be available for rent, mixed tenure or to purchase. Due to its nature there are no real definitions of housing with care schemes however terms you may come across include sheltered housing, very sheltered housing, retirement villages, assisted living, extra care or close care. The two most popular forms of housing with care are discussed below.

Sheltered housing Sheltered (or retirement) housing is provided by local authority housing departments and housing associations for people who would like to remain independent but prefer the added security and reassurance of a scheme manager and an alarm call service. A scheme manager is either based at the site or visits regularly. Many sheltered housing schemes also have communal lounges, laundry facilities, lifts, door entry systems and specially adapted facilities.

Extra care housing Extra care housing consists of schemes where people have their own flat, but have access to care and support as and when they need it, 24-hours a day. Because it meets a wide range of needs, extra care housing is a positive choice for people with a range of needs, from those starting to need a little help with physical or memory conditions, to those who are seeking an alternative to residential care. As care is available 24-hours a day, extra care can relieve a lot of stress for family carers and

46

tenants - even if you don’t need regular care it can be reassuring to know that someone is there if you fall, or feel ill or unsafe. The level of care and support provided can be changed if your needs change, for example, if you need some extra support after a hospital stay. Extra care housing is also ideal for couples who have different care needs. A flat or bungalow in an extra care housing scheme will have up to two bedrooms and many are spacious enough for wheelchair users. There are also communal facilities and social activities. Extra care housing may suit you if you: • are finding it hard to cope in your existing accommodation; • are already receiving home care services; • have unpredictable care needs; or • have few care needs now but want to prepare for the future. There are a number of housing with care schemes in the Kent area to find out more, search the internet for ‘Extra Care Housing in Kent’ or use the care type search on the Care Choices website: www.carechoices.co.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Specialist services Learning disability  If you have a learning disability, the Government has indicated that services for people with disabilities should promote the following key principles: • respect people’s rights; • actively promote people’s independence; • ensure that people have and are able to make choices in all areas of their lives; and • create opportunities for people to be included rather than separated from society. If you are assessed as eligible for support by Kent County Council, the local authority should help you access community support services. These can include help in the home, housing with support, adaptations, equipment or day activities. The local authority or your GP may also refer you to one of the Community Learning Disability Teams in Kent. These teams are made up of a number of different professionals who can offer advice and support. You may also contact this service directly. There may also be local charities and voluntary organisations who may offer services regardless of whether you are eligible for support from Kent County Council. Community and Learning Disability Teams Ashford and Shepway Tel: 01303 717000 Canterbury and Swale Tel: 0300 042 2800 Dartford, Gravesend and Swanley Tel: 0300 041 0505 Dover and Thanet Tel: 01304 828555 Maidstone and Malling Tel: 0300 041 0333 South West Kent Tel: 0300 041 7222

For people looking to move out of their family home, there are a number of options that could be explored. Some people may like to have their own home with support services coming in. Their home may be owned, shared ownership, rented privately or from a social landlord. Alternatively, it may be part of supported living, where someone can live on their own or share a property with one or more other people with support arranged according to need. These housing options can give greater independence and choice. Supported living is explained on page 48. If assessed as requiring residential care, a good quality care home can help to promote independence and can be a step towards more independent living for some people who may initially require more support. For more information on residential care, see page 51. Listings of care homes in the region start on page 65. There are other housing alternatives too, such as extra care housing schemes that could be considered and these may be arranged through the local authority. Contact Kent County Council for further advice about your housing options, to arrange an assessment or to find out what services are available in your area. Contact details are on page 125. Alternatively the community learning disability teams listed adjacent may be able to advise you.

Mental health  Your GP should be your first point of contact if you need help with a mental health condition or you are concerned about your mental health. They may refer you to your local Community Mental Health team. These teams are made

Visit www.carechoices.co.uk for further assistance with your search for care

47


up of different professionals who will, with your permission, assess your mental health needs. They will then work with you to plan any support you may be assessed as needing.

Supported living Supported living, sometimes called supported housing, is a term generally used to describe situations in which people (often adults with a learning disability or mental health condition) usually rent their home, and their personal care or support is arranged separately. This means they can change their support without having to move, or move and take the same support with them. People have security of tenure, and can claim a wider range of welfare benefits than in residential care. Supported living refers to the way in which accommodation and support are organised, rather than the amount of support. This will be tailored to individual need and can include

Support across Kent

access to support 24-hours a day if assessed as necessary, although many people do not require this – particularly with the use of assistive technology such as telecare equipment (discussed further on page 20) that ensures an emergency response and helps keep people safe.

Physical disability  If you have a physical disability or a longterm illness, Kent County Council and other organisations in the independent and not-forprofit sectors may be able to signpost you to or provide you with a range of services to help you live as independently as possible. There are also services available to support someone who may be your carer. If you think that you have support needs, Kent County Council can assess you to determine whether you are eligible for assistance and identify the best ways to support you regardless of eligibility. For information on assessments, see page 11.

learning disability | autism | mental health

mcch is a charity supporting around 2,000 people with learning disabilities, autism and mental health needs across Kent and the South East. In Kent we provide a range of different services, as well as supporting people with their own personal budget. Our services include:

supported accommodation support to gain work skills within our employment services and enterprises wellbeing centres, support to access the community and transition services. Call us on 0800 028 28 15 www.mcch.org.uk/kcd learning disability | autism | mental health

48

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Support may include allocation of a personal budget or direct payment if eligible (see page 11); services from occupational therapists; help with equipment and adaptations to your home; activities within the community; help at home or with leaving hospital; short breaks; help if required to move into a residential or nursing home; and help for carers. If not eligible for local authority support, they should be able to signpost you to other organisations that may be able to help. Benefit update Since April 2013, Disability Living Allowance for disabled people aged 16 to 64 was replaced by a new Personal Independence Payment. How much you’ll get depends on how your health condition or disability affects you. For further information, visit www.gov.uk/pip

Email: rehab.dover@kab.org.uk Gravesend Tel: 01622 358995 Email: rehab.gravesend@kab.org.uk Maidstone Tel: 01622 691357 (Main Reception) Tel: 01622 358995 (Rehab) Email: enquiry@kab.org.uk Medway Tel: 01634 332929 Email: rehab.medway@kab.org.uk

Sensory services If you are d/Deaf, blind, sight impaired or deafblind there are a number of organisations in Kent who may be able to offer you advice and support. Hi Kent Hi Kent is a local registered charity for deaf and hard of hearing people. For more information on support in your local area visit www.hikent.org. uk or call 01622 691151 (Maidstone) or 01227 760046 (Canterbury) or text 07795 951466 Kent Association for the Blind (KAB) KAB offers comprehensive support services to sight impaired people of any age. They work across Kent, Medway, Bromley and Bexley. Web: www.kab.org.uk Bromley Sight Centre Tel: 0208 464 8406 Email: rehab.bromley@kab.org.uk Canterbury Sight Centre Tel: 01227 763366 Email: rehab.canterbury@kab.org.uk Dover Tel: 01227 763366

Advocates can help Advocates can give advice, support and information to people of any age, helping them to voice their concerns and guiding them through difficult or challenging times. Consider using the services of an advocate if you feel unsure or concerned when you are faced with making an important decision about your care choices. They can be especially useful if you have a disability and you need to make your voice heard. Under the new Care Act, if you are having an assessment with the local authority and you have substantial difficulty in participating in the planning and review process, the council has a duty to provide you with an independent advocate to support you. Advocates are not there to tell you what to do or to make decisions for you, but to help you express your views and make your own decisions. For further information, see ‘Useful local contacts’ on page 125.

Visit www.carechoices.co.uk for further assistance with your search for care

49


The End of Life Care Strategy ‘How we care for the dying is an indicator of how

we care for all sick and vulnerable people. It is a measure of society as a whole and it is a litmus test for health and social care services.’ 1 Although the subject of dying is often painful to contemplate and as a society we do not discuss death and dying openly, the way care professionals approach the process is incredibly important for the client, their family and carers. The Department of Health has published a strategy for every organisation involved in providing end of life care. Each will be expected to adopt an overall co-ordination process, such as the Gold Standards Framework, whilst developing the best possible outcome for clients.

‘Preferred Priorities for Care’ (PPC) This document is an example of an Advance Statement and is designed to help people prepare for the future and gives them an opportunity to think about, talk about and write down their preferences and priorities for care at the end of life. Despite general reluctance to broach this sensitive area, it is worthwhile asking potential care providers their approach to end of life care and whether they are following national strategies for implementing best practice within their home. 1 ‘End of Life Care Strategy - promoting high quality care for all adults at the end of life’ April 2008. Department of Health.

Useful websites – End of Life Care Compassionate Communities Aims to: • help people develop the skills to address issues raised by end of life and other losses; and • be a helpful, empathetic ear. Web: www.compassionatecommunities.org.uk Those being cared for will have the opportunity to discuss their personal needs and preferences with professionals who will be supporting them. These will be recorded in an Advance Care Plan so that every supporting service will be aware of the client’s wishes. All health and social care staff must be trained in communication regarding end of life care and will be trained accordingly in assessing the needs of clients and carers.

The Gold Standards Framework (GSF)

NHS Local NHS Local has a section on end of life, including contact details for helpful organisations, suggestions of issues you may need to think about at end of life and videos people have sent in listing five things they want to do before they die. Web: www.nhslocal.nhs.uk

This can be used in various settings, for example hospitals, primary care and care homes, to improve the co-ordination and communication between different organisations involved in providing care for someone near the end of their life.

Marie Curie Cancer Care Provides free nursing care to cancer patients and those with other terminal illnesses in their own homes. Web: www.mariecurie.org.uk

Programmes available include:

50

Dying Matters Set up by the National Council for Palliative Care (NCPC), the coalition aims to promote awareness of dying, death and bereavement. Website has a comprehensive support section. Web: www.dyingmatters.org

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Care homes All care providers in the country must be registered with the Care Quality Commission (CQC). All services are inspected by the CQC, who report on their findings. These inspection reports are available at the service or from the CQC (www.cqc.org.uk). There are two types of residential home: Care homes (personal care only) If you are reasonably active, but would like greater security and care, subject to a needs assessment, a care home offering only personal care may be the best option. Personal care includes bathing, feeding, dressing and help with moving but it must be paid for in full if your capital/savings exceed £23,250. This figure may change during the life of this Directory. The way care is paid for is changing under the Care Act in April 2016, see page 7 for a short summary. See page 57 for more information on paying for your care in a care home.

Care homes with nursing If you think you may need nursing care in a home, you will need to be visited by a social worker or a care manager to work out what care you will need. This visit might be in your own home, or in hospital if you’ve been ill, or in a care home. You will be fully involved in planning your care needs. If a care home providing nursing care is the best solution for you, your social worker will give you information to help you find a home which meets your care requirements. The cost of the nursing care part of your fees is paid by the NHS to the home directly: the current amount is £112.00 per week for the lower rate and £154.14 per week for the higher rate. This figure may change during the life of this Directory. For further information on care homes and care homes with nursing, and how to find one to meet your needs, call this Directory’s independent helpline 0800 389 2077.

The Life You Want. The Care You Need. Step inside a Sunrise community and you’ll know you’ve arrived somewhere special - a vibrant place where life is lived to the full.

Sunrise of Frognal House

Whether it’s assisted living, nursing* or specialist dementia care, everything we do stems from a commitment to providing only the very best care for the elderly.

sunrise-care.co.uk/frognal

Frognal Avenue, Sidcup DA14 6LF

020 3603 2779

Don’t just take our word for it. Come and see for yourself how rewarding life can be with Sunrise.

Sunrise of Sevenoaks

Pop in or call to arrange a tour of your local Sunrise community today.

64 - 70 Westerham Road, Bessels Green, Sevenoaks, Kent TN13 2PZ

01732 807 116

sunrise-care.co.uk/sevenoaks Nursing care is available at our Sevenoaks community

*

ADV_FRO_SEV_1214_CareChoices_01.indd 1

Visit www.carechoices.co.uk for further assistance with your search for care

16/01/2015 14:56

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Care homes checklist

© 2015 Care Choices Ltd

Home 1 

Fees per week: £ 

Home 2 

Fees per week: £ 

Home 3 

Fees per week: £ 

First impressions

1 2 3

• Were you met by someone when you first arrived at the care home? • Do staff seem warm, friendly and polite? • Do the residents seem happy, active and sociable? • Does the home feel homely and welcoming? • Is the home fresh, clean and comfortably furnished?

Fees

Staff

1 2 3

• How much are the fees? (Insert fees above right.) • Do the fees cover all the services available? • Under what circumstances will the fees alter – eg annually or according to increasing needs? • Is the notice to terminate the contract reasonable?

Transport

1 2 3

• Is the home easy to get to for relatives and friends? • Does the home provide its own transport? Can you see what sort?

Accommodation

1 2 3

• Are bedrooms single or shared? Is there a choice? • Can you decorate and re-arrange your room to suit yourself? • Can you bring your own furniture and TV? • Is there a call system for emergencies? • Are there enough electric sockets in your room? • Can you control the heating in your room? • Can you lock your room and is there a secure place for valuables? • Is there a separate dining room? Bar? • Are there toilet facilities within easy reach of the communal facilities? • Are there both showers and baths? • Are bathrooms adapted to help people in and out of the bath?

Accessibility

52

• Do the staff appear clean, cheerful and respectful? •O  bserve how the staff talk to residents. Are people treated with dignity as well as being treated in a friendly manner? • Are the staff formally trained? • I s there an adequate number of staff on duty day and night? • Is there a Dignity Champion? • Is there a Dementia Champion/Lead?

Visitors

1 2 3

• Are visitors welcome at all times? • Is there somewhere to see them in private? • May your visitors join you at meals? • Can your visitors stay overnight?

Catering

Activities

1 2 3

• Are there any rules and restrictions (eg going out, time of return etc.)? • Can you choose when to get up and retire every day? • How are residents involved in decisions about life in the home? • Is there a telephone where you can make and take calls in private and comfort? • Is alcohol served or permitted? • Are there smoking and non-smoking areas? • What arrangements are there for religious observance? • Can you handle your own money? If not, what arrangements are in place?

1 2 3

1 2 3

• How much choice do you get about meals? • Is the food varied and interesting? • Can the home cater for your dietary needs? • Ask to see a current menu to answer these questions. •C  an you have snacks or drinks any time of the day or night? • Can you eat in your room? • Does the home have a Nutrition Champion/Lead?

• Does the home have the right adaptations and equipment to meet your needs? • Are all areas accessible for wheelchair users? • Does the home have extra wheelchairs and walking aids? • Is there adequate provision for people with sight or hearing difficulties?

Life within the home

• Does a hairdresser/chiropodist visit? •A  re residents accompanied on visits to the GP or hospital?

1 2 3

1 2 3

•C  an you continue to pursue your hobbies and interests? • Are there organised activities and entertainment? •C  an you see a copy of the home’s current activities diary? •A  re outings and holidays arranged? How much do they cost? £ .................... £ .................... £ .................... • Are escorts available if necessary? • Is a library service available? •C  an you have your own flower bed or help in the garden? • Can you stay in your own room if you want to? • What does the home do about personal engagement?

Gardens

1 2 3

• Are the grounds and gardens attractive? • Are all areas safe and accessible? • Is there somewhere to sit? • Are they quiet?

Contract terms

1 2 3

• Can you retain your own room if away? • Can you have a short-stay or trial period? •A  sk to be given a statement of terms and conditions used by the home. •A  re all procedures, such as complaints, clearly spelt-out?

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Feel right at home with Barchester care homes

Call to book your Respite Break with us now At Barchester, we pride ourselves on independence, dignity and choice for the individuals we support. We look after people with a wide variety of needs. Our compassionate and caring staff make sure that everyone is treated as an individual and they have comfort, security and the best quality of life. We have a range of services to suit all care needs, including: Nursing care • Residential care • Dementia care • Respite care

If you'd like to take a look around – or just need a bit of friendly advice – your local Barchester care home will be happy to help. www.barchester.com Ashminster House

Emily Jackson House

Friston House

Hythe Road, Willesborough, Ashford, TN24 0LX

Emily Jackson Close, Eardley Road, Sevenoaks, TN13 1XH

414 City Way, Rochester, Kent, ME1 2BQ

Tel: 01233 428 435

Tel: 01732 622 687

Tel: 01634 624 163

Newington Court

Winchester House

Keycol Hill, Newington, Sittingbourne, ME9 7LG

180 Wouldham Road, Wouldham, Rochester, ME1 3TR

Tel: 01795 334 085

Tel: 01634 624 164


Dementia in care homes Care homes and dementia According to the Alzheimer’s Society, one third of people with dementia live in a care home and at least two thirds of care home residents in the UK have dementia. Each person with dementia is unique with individual emotional, physical and social needs and a set of hopes, aspirations and values. Meeting these needs with an individually tailored programme enables the person to experience the best possible quality of life. Subsequently, a good care home will offer person-centred care for people with dementia. This means that the unique qualities and interests of each individual will be identified, understood and accounted for in any care planning. The person with dementia will have an assessment and an on-going personalised care plan, agreed across health and social care that identifies a named care coordinator and addresses their individual needs. They must also have the opportunity to discuss and make decisions, together with their carers, about the use of advance statements, advance decisions to refuse treatment, Lasting Power of Attorney and Preferred Priorities of Care. For more information on these see page 60.

It is important that care and support options are tailored to the needs of the individual. One size does not fit all. Some options can work well for one individual but prove to be stressful and unsuitable for another person. Make sure staff know a lot about the person with dementia by providing life story books, telling staff about their likes and dislikes and providing belongings that bring comfort and have meaning for the person you care for. Within the home, much is down to the attitude and skills of the manager and the staff. Do they provide an environment that enables a person with dementia to exercise choice and personal preferences even in the later stages of the condition? Who is the person in charge of championing dementia care best practice in the home? Further questions to consider are included in the residential dementia care checklist on page 56.

Staff training Dementia-specific training is essential to ensure that care home staff have an understanding of how best to support and care for people with dementia. Ask to speak with the Dementia Champion if they have one and question whether the placement is suitable if the home does not have a specific Dementia Lead.

WHAT ARE THE CARE OPTIONS? WHAT ARE ITHE CARE OPTIONS? HOW WILL KNOW WHICH TO CHOOSE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WHAT IF MUM DOESN’T AGREE?

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK WHAT ARE THE CARE OPTIONS? WHAT ARE THE CARE OPTIONS?

HOW WILL WILL I KNOW KNOW WHICH TO CHOOSE? CHOOSE? WHAT ARE ITHE CARE OPTIONS? HOW WHICH TO WHATWILL IF MUM MUM DOESN’T AGREE? HOW I KNOW WHICH TO CHOOSE? WHAT IF DOESN’T AGREE? WHAT IF MUM DOESN’T AGREE?

VISIT THE THE NEW NEW CARE CARE SELECT SELECT WEBSITE WEBSITE WWW.CARESELECT.CO.UK WWW.CARESELECT.CO.UK VISIT VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: CALL CARE SELECT FOR MORE INFORMATION:

0800 389 389 2077 2077 0800 54

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

CALL CARE SELECT FOR MORE INFORMATION:


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Residential dementia care checklist Things to look for in care homes specialising in dementia. Please use in conjunction with the care homes checklist on page 52. When you visit, spend some time looking around, talking to the manager, staff and residents. Look at several care homes and visit at different times, for example at the

© 2015 Care Choices Ltd

weekend and in the week. If possible go with the person you care for. First impressions count. Think about how you are greeted and the way staff relate to people with dementia. Most importantly, do not be afraid to ask questions. This is always the best way to get information.

Home 1 

£

p/w

Home 2 

£

p/w

Home 3 

£

p/w

Residents The best indication of a good home is that the residents appear happy and responsive. Are there rummage boxes around the home to stimulate residents? 1 2 3 Access If the person with dementia needs or is likely to need equipment or adaptations you may want to check: There is adequate signage and cues for different parts of the home such as dining room and bathroom. 1 2 3 The home’s policy about locking external doors. 1 2 3 Bedrooms You may want to find out whether the person with dementia can have a single room and whether: Residents are encouraged to bring in some of their own furniture and possessions to increase familiarity. 1 2 3 Activities Residents should be stimulated without feeling stressed. Are reminiscence activities available? 1 2 3 Are residents able to compile memory boxes? 1 2 3

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Do staff compile life story books including photographs and mementoes? 1 2 3 Staff It is important to note whether staff seem friendly and caring towards residents and whether they treat residents with respect. What training and experience in dementia care do they have? 1 2 3 Will the person with dementia have a member of staff particularly responsible for their care? 1 2 3 Is there a member of staff you can talk to about your own worries about the person with dementia? 1 2 3 Manager/head of home A manager who is caring as well as efficient can make all the difference to a home. Does the manager have knowledge of dementia and can they deal with difficulties that may arise in an understanding way? 1 2 3 Is there a full assessment at home before a resident is admitted? 1 2 3

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Paying for residential care Paying for care is changing under the Care Act. This is due to come into force in April 2016. See page 7 for a summary. The current rules around paying for care are below.

accounts meeting care costs paid from the account of the person in the care home.

Care funded by the council

Self-funding

Do I qualify for local authority financial assistance?

If you are self-funding your care because you are not eligible for a local authority contribution there are other forms of financial assistance you may be entitled to.

If you have been assessed as needing a care home place and your capital including savings is below £23,250 you may be entitled to a financial contribution from your local authority. To find out more, contact Kent County Council on 0300 041 6161. If eligible and you have capital below £14,250 you may be entitled to maximum support contributing your income less £24.90 per week retained for personal expenses. If you have capital between £14,250 and £23,250 you must pay a capital tariff of £1 per week for each £250 between these two figures. Capital includes the value of your former home unless it’s occupied by your partner, or a relative who is aged over 60 years or incapacitated, or a child under 16 years who you maintain or a separated partner who is a lone parent. Do I have a choice of care home if the council is paying? Yes and it can even be in a different county. The home you choose must be suitable for your assessed needs, comply with any terms and conditions set by the local authority and not cost any more than they would usually pay for someone with your needs. What if a home costs more than the local authority is prepared to pay? The local authority will allow a third party top-up of your fees as long as they are able to do so over the long term. At present, there are only limited circumstances in which you are allowed to top up the fees yourself. For more information on third party payments see page 58. My partner needs care, how does this financially affect me? The local authority will take into account 50% of any joint savings therefore, to accelerate financial help, it is better to have separate single

Paying for your own residential care

Will the local authority pay my fees whilst I am selling my former home? If, apart from your property, your other capital is below £23,250 the local authority may help with the costs during the first twelve weeks of permanent care. Beyond that period any financial help will be charged against the value of your former home and recovered from the eventual sale proceeds. Do I have to sell my property? The local authority may contribute towards the cost of your care and charge it against your property value. This means you should not have to sell your home during your lifetime, to pay for your care. The local authority will usually be repaid from the sale of the property at a later date or from your estate. There may be specific considerations so speak to Kent County Council on 0300 041 6161 to find out more. Do I have to pay Council Tax on an empty property? If you move into a care home and your property is left empty then you should receive full exemption from Council Tax until it’s sold. Is there any financial help that is not means tested? Attendance Allowance is a non-means tested, non-taxable allowance paid at the lower rate of £55.10 for those needing care by day or night and, at a higher rate of £82.30 for those needing care by day and night. Whether your stay is temporary or permanent, if you receive nursing care in a care home you may be entitled to an NHS Registered Nursing Care Contribution (RNCC), sometimes called Funded

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finding trusted accredited financial advisers who understand financial needs in later life. Find a SOLLA fully accredited independent financial adviser at: www.societyoflaterlifeadvisers. co.uk/find-an-adviser The Money Advice Service is a free and impartial money advice service set up by Government. It offers free and unbiased advice. Tel: 0300 500 5000 or web: www.moneyadviceservice.org.uk Nursing Care, towards the cost of your nursing care, paid directly to the home at £112.00 per week. If your needs are primarily healthcare needs, you may be entitled to full funding from your local Clinical Commissioning Group following an assessment under their continuing care eligibility criteria. What happens if I move into a care home independently and run out of money? If you think that your capital including savings is going to reduce to £23,250 or below you should seek local authority assistance. It is better to make the council aware of the likelihood of this happening in advance of it occurring. Be aware that if the home you are in costs more than the local authority usually pays and won’t reduce its fees, you could be in the difficult position of either finding a source of top-up or seeking less expensive accommodation. If there is a likelihood of running out of money it’s important that you arrange an assessment of your care needs with Kent County Council in advance of your money diminishing to ensure they are aware of your situation. Also check if the care home owner can continue to accommodate you at the local authority’s funding rates or if they will require a third party top-up. What can I do to avoid this situation? Specialist care fees advisers are independent financial advisers that focus specifically on care funding advice. They are regulated by the Financial Conduct Authority (FCA) and follow a code of conduct and ethics and take shared responsibility for the suitability of any product they recommend. The Society of Later Life Advisers (SOLLA) aims to assist consumers and their families in

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The important thing is not to try to do it alone, always seek professional advice. Figures mentioned here may change over the lifetime of this Directory.

The Care Act and paying for care The Care Act changes the way that people pay for their social care from April 2016. How the Care Act’s financial reforms will work haven’t yet been finalised however, the capital limits are expected to be increased to £118,000. Significantly, the lifetime expenditure on care costs is expected to be capped at £72,000. However the cap only relates to care fees and not daily living costs such as rent, food and utilities. To ensure fairness between people receiving care in different settings, a person in a care home will continue to contribute towards these costs. The final details of how these changes will work are still being consulted on by the Government. For more information on the Care Act, search ‘Care Act Factsheets’ on the Government website www.gov.uk/ You can also contact Kent County Council closer to April 2016 on 0300 041 6161.

Contracts Before you sign any contract prior to moving into a care home, the home should give you written details of all the charges it intends to make in its Statement of Purpose document. If there is anything that is not clear or which you do not understand, you should seek professional advice.

Third party payments If you are eligible for local authority support and the home you choose costs more than the rate the local authority usually pays for someone

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


with your needs, you will have the choice to ask someone else to make an additional payment. If there is no-one available to supply the extra payment, you can ask the local authority to find you another placement at the rate they would normally expect to pay. If, however, you do decide to live in the more expensive home and you have someone who is able to make an additional payment for you, they will have to pay the difference between your local authority rate and the amount the home charges. This additional payment is often referred to as a ‘topup’ or ‘third party contribution’.

maintain the payments and there is nobody else able to meet this cost, you may have to move to a cheaper home within the local authority’s funding levels. If you are already a resident in a care home, and no third party agreement was required at the time you became a resident, the home may seek to introduce a third party payment at a later date. Also, if a change to your arrangements is made at your request or with your agreement, for example you move to a superior room, then an additional third party payment may become due.

At present the law says that you are not allowed to make this additional payment yourself, except in limited circumstances. However, this is likely to change under the Care Act in April 2016. Until then, the additional payment has to be made by someone else, for example, a family member or charity except in limited circumstances. To understand more about changes to top-ups see the Care Act Factsheets on the Government website www.gov.uk or speak to Kent County Council on 0300 041 6161. Before anyone agrees to make additional payments on your behalf they should be aware that the amount could change, usually increase, once a year and they need to be confident that they can sustain the payments for as long as they are required. If the additional payments stop being paid for any reason, then you should seek help and advice via Kent County Council by calling 0300 041 6161. Once it has been established that someone is willing and able to make these payments they will be asked to sign an agreement to formalise the arrangement. Because the financing of care is a complex area it is advisable to contact the social worker who is arranging your placement with you or Kent County Council to ask for advice and individual guidance. If you move to a care home where a third party payment is required, the person who will make the payment on your behalf must sign a contract with Kent County Council. In doing so they must confirm that they have the financial means to make the third party payments (including any future increases) for the whole time you will live at the care home. If they are unable to

We make the care process simple Planning for care can be complicated. But no matter how complex the situation, our specialist team will explain your options in plain, simple language. • • • • • •

Advice on funding care fees NHS Continuing Healthcare Welfare benefits for the elderly Powers of Attorney and mental capacity issues Court of Protection Wills Speak to Nicola August, Partner and Head of Elderly and Vulnerable Client Services on

01227 763939

Furley Page Solicitors Canterbury, Chatham, Whitstable and London

info@furleypage.co.uk

furleypage.co.uk

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Important information This Directory’s helpline This Directory’s free helpline provides an independent information and help service encompassing care and accommodation. A personalised report can be generated for you providing details of all home care providers, care homes or care homes with nursing that meet your criteria. One call to the freephone number 0800 389 2077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests.

How solicitors can help A solicitor can give you impartial advice about wills, making gifts, estate planning and Powers of Attorney. Some can also offer guidance on immediate and long-term care plans, ensuring (if applicable) the NHS has made the correct contribution to your fees. Lasting Powers of Attorney (LPA) allow you to appoint someone you trust to make decisions about your personal welfare, including healthcare and consent to medical treatment, and/or your property and financial affairs. An LPA is only valid once registered with the Office of the Public Guardian. It allows for a person of your choice to make decisions on your behalf at a time when you may be unable to. The Court of Protection can issue Orders directing the management of a person’s property and financial affairs if they are incapable of managing their own affairs should they not have a LPA. The Court procedure is presently very slow and the fees are quite expensive so preparing a LPA is always advisable, providing you have somebody sufficiently trustworthy to appoint as your attorney. An ‘advance directive’ allows you to communicate your wishes in respect of future medical treatment but it is not legally binding. You may instead wish to make a living will, properly known as an ‘advance decision’ setting out treatment that you do not want to receive

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in specified circumstances, which would legally have to be followed, even if you die as a result. Any proposed Gift out of your estate needs careful consideration of the benefits, risks and implications, particularly on any future liability for care costs or tax liability. If you don’t have your own solicitor, ask family or friends for their recommendations. Contact several firms, explain your situation and ask for an estimate of cost and an idea of time scales involved. Many firms will make home visits if necessary and will adapt their communications to meet your needs. It’s important to find a solicitor who specialises in this area of the law. The Citizen’s Advice Bureau offer an advice service and will be able to recommend solicitors in your area.

Charitable support The voluntary sector is made up of charitable, not-for-profit organisations. Charities help people of all ages, backgrounds, cultures, religions and ethnic origins, in many ways, often when the State cannot do so. If you or someone you know is struggling to meet the costs of care there may well be a charity which could provide some help without affecting benefit entitlements. Occupational benevolent funds The occupational benevolent sector excels in ‘communities of interest’. These include people wanting to live in a religious setting, or those looking for voluntary sector homes and housing with an ethos allowing them to share their lives with like-minded individuals. For example, a person who has spent their life as a professional may be seeking housing or care amongst other professional people. Another may have spent their working life in a motor factory and now wants to live amongst others with the same working background. Occupational benevolent funds make sure that their assistance will not affect any state benefits and they can often help people in difficulties to claim all the allowances to which they’re entitled.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Some examples include: •

Association of Charitable Organisations (ACO): the national UK umbrella body for trusts and foundations that give grants and welfare support to individuals in need.

Head office: 0207 255 4480 Web: www.aco.uk.net • Help Musicians UK: support for those who have worked or are working in the music profession. Tel: 0207 239 9100 Web: www.helpmusicians.org.uk • Hospitality Action: offers assistance to all who work, or have worked within hospitality in the UK and who find themselves in crisis. Tel: 0203 004 5500; (Grants): 0203 004 5507 Web: www.hospitalityaction.org.uk •

The Book Trade Charity: practical, emotional and financial support to anyone who works or has worked in the book trade, as well as their dependents.

Tel: 01923 263128 Web: www.booktradecharity.org.uk • The Printing Charity: assists those with a connection to the printing trade. Tel: 01293 542820 Web: www.theprintingcharity.org.uk • The Royal Agricultural Benevolent Institution: helps members of the farming community suffering hardship. For confidential help and advice call the RABI Helpline on 0300 303 7373 or email: info@rabi.org.uk Web: www.rabi.org.uk

Comments, compliments and complaints If you use a home care agency or move into a care home you should feel able to complain about any aspect of your life which affects your happiness or comfort. This might be

anything from the way you are treated by staff to the quality of the food you are served. You should also feel free to make comments and suggestions about possible improvements to your surroundings and the services provided. Making a complaint should not be made difficult for you and should not affect the standard of care that you receive whether in your own home or in a care home or care home with nursing. Care services are required under national essential standards of quality and safety to have a simple and easy to use complaints procedure. If you are concerned about the care that you, a friend or a relative receives, it makes sense to speak to the manager of the service about your concerns before you take any further action. The problem may be resolved quite easily once they are made aware of it. However, if you need to make a formal complaint, you should initially contact the registered owners of the service. They have a duty to respond to any complaints made. Visit www.kent.gov.uk for information about how to complain about council services or email complaintsteamadults@kent.gov.uk If your complaint is about a breach of regulations, contact your local office of the Care Quality Commission (see page 62 for more information about the Care Quality Commission). If your local authority has arranged and funded a place for you in a care home or has contributed to a home care service, another option is to complain to your social worker/care manager or the department’s designated complaints manager. If you have been unable to resolve your complaint you can contact the Local Government Ombudsman on 0300 061 0614 and ask them to assist you. The Local Government Ombudsman looks at complaints about councils and some other authorities and organisations, including adult social care providers (such as care homes and home care providers). It is a free service. Their job is to investigate complaints in a fair and independent way.

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the care provider you are considering for a copy of their latest inspection report. For any enquiries or to register a concern or a complaint, phone the CQC on 0300 061 6161 or email enquiries@cqc.org.uk The Care Quality Commission Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA

Inspection and registration of care services  All care providers must be registered under a system which brings adult social care, independent healthcare and the NHS under a single set of essential standards of quality and safety. The Care Quality Commission (CQC) registers, inspects and reviews all adult social care and healthcare services in England in the public, private and voluntary sectors. This includes care homes, care homes with nursing, home care agencies and NHS services, amongst others. Inspectors carry out a mixture of announced and unannounced inspections looking at the quality and safety of the care provided. They look at whether the service is: ‘Safe’, Effective’, ‘Caring’, ‘Responsive to people’s needs’, and ‘Well-led’. Inspection teams are led by an experienced CQC manager and often include experts in their field. The team may also include professional or clinical staff; Experts by Experience; people who use services and carers. Following an inspection, each care home and home care agency is given a report of how it rates against national essential standards of quality and safety. CQC has also started rating services as ‘Outstanding’, ‘Good’, ‘Requires Improvement’ and ‘Inadequate’. By March 2016, CQC expects to have rated every adult social care service in England. When considering care services, it’s always a good idea to check a service’s inspection report and rating on the Care Quality Commission’s comprehensive website: www.cqc.org.uk or ask

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Out-of-county care Did you know you can choose a care home outside your home county? You may want to be closer to friends, family members or you may want to relocate to another part of the country. If your care home place is state-funded, your home county local authority is still responsible for your care fees, even if you choose a care home in another region. The home you choose must be suitable for your assessed needs and comply with the terms and conditions set by the authority. The fees that your local authority will pay may vary. They may offer you the fees you would receive if you remained within the county, or they may offer you the fees that the local authority would pay in your chosen region. You must seek further advice before making your decision. If you’re self-funded, obviously you have freedom of choice. For information on care provision in Kent and other regions, contact this Directory’s helpline on freephone 0800 389 2077 with details of your requirements.

Protecting vulnerable adults Vulnerable adults may experience abuse, neglect or worse. A vulnerable adult is a person aged 18 years or over who may be unable to take care of themselves, or protect themselves from harm or from being exploited. What is adult abuse? Abuse is mistreatment by any other person or persons that violates a person’s human and civil rights. The abuse can vary from treating

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


someone with disrespect in a way which significantly affects the person’s quality of life, to causing actual physical suffering. It can happen anywhere – at home, in a care home or a care home with nursing, a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street. Forms of abuse could be physical, sexual, psychological, emotional or financial. It could also cover the issues of neglect and institutional abuse – where the abuse affects more than one person within an organisation and is not addressed by the service’s management. Who might be causing the abuse? The person who is responsible for the abuse may be known to the person abused and could be: • a paid carer or volunteer; • a health worker, social care or other worker; • a relative, friend or neighbour; • another resident or service user; • an occasional visitor or someone who is providing a service; or • someone who deliberately exploits vulnerable people. If you think someone is being abused call Kent County Council on 03000 416161. Your concerns will be taken seriously and will receive prompt attention, advice and support. If the abuse is also a crime such as assault, racial harassment, rape or theft you should involve the police to prevent someone else from being abused. If the police are involved Kent County Council will work with them and with you to support you. If you are worried about contacting the police you can contact Kent County Council on 03000 416161 to talk things over first. If immediate action is needed dial 999.

You can also: • Contact the Care Quality Commission (CQC) on 0300 061 6161 if the vulnerable adult is living in a registered care home, care home with nursing or receiving home care services. •

Let a public service professional, such as a social worker, community nurse, GP, probation officer or district nurse know your concerns. They have responsibilities under the county’s adult protection procedure and can advise you about what to do next.

The Disclosure and Barring Service There is a barring system for all those intending to work, or are working with children and vulnerable adults. In 2012, the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) merged into the Disclosure and Barring Service (DBS). CRB checks are now called DBS checks. This organisation provides a joined up, seamless service combining the criminal records checking and barring functions. For disclosure information and services, visit the DBS homepage: www.gov. uk/dbs Care home owners, home care agencies and employment agencies which supply care workers are required to request checks as part of a range of pre-employment checks, including disclosures from the Disclosure and Barring Service (DBS). Requests for such checks must be made to the DBS. Care providers and suppliers of care workers are also required to refer workers to the DBS where, in their view, the individual has been guilty of misconduct that harmed or placed at risk of harm, a vulnerable adult. People who know they are confirmed on the list but seek employment in care positions will face criminal charges including possible imprisonment. It is also an offence for an employer or voluntary organisation knowingly to employ a barred person in a regulated activity role.

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Residential care providers

Dane John Gar dens

K nole House

Ashford . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Gravesham . . . . . . . . . . . . . . . . . . . . . . . . . .87

Swale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Canterbury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Maidstone . . . . . . . . . . . . . . . .. . . . . . . . . . . . 89

Thanet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Dartford . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Sevenoaks . . . . . . . . . . . . . . . . . . . . . . .. . . .95

Tonbridge & Malling . . . . . . . . . . . .. . .121

Dover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Shepway . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Tunbridge Wells . . . . . . . . . . . . . . . . . . 123

HeatHfield Residential Home Canterbury Road, Ashford, TN24 8QG

BR A M B L E S c a r e

h o m e

• Single & En Suite Private Rooms • Delicious Home Cooking • • Large Landscaped Gardens & Greenhouse • • Private Telephones Available • Private Hairdressing Salon • • 24 Hour Care By Trained Staff • Varied Social & Recreational Activities •

Managed by a professional nursing faMily for deTails & broCHure ConTaCT Mr K. a. parKer, r.g.n

Wye: 01233 813217 braMble lane, Wye, nr asHford Tn25 5ee

www.bramblescare.co.uk

Offering a caring, flexible apprOach fOr Our clients

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Heathfield is situated in Ashford within close proximity to the town centre and Junction 9 of the M20. An Edwardian House sympathetically extended and refurbished in 2012 to provide 34 rooms. All our rooms are individually designed with the majority offering en suite facilities. We value our care team who are highly motivated and are all qualified to provide individualised care for all our residents. Heathfield has consistently achieved an excellent rating from the Care Quality Commission and we pride ourselves on retaining our award of Investors in People for the last 15 years.

Services we provide • Comfortable rooms which residents can personalise with own furnishings if they wish. • Chiropody, toiletries and house newspaper offered free of charge. • Hairdressing • Library Facilities. • Regular activities arranged • Home cooking using local produce. • 8 Person Lift accommodating all bedrooms • Large, comfortable day space and dining areas. • Quiet room offering computer facilities and skype.

All visitors are welcome at any time, please contact our Registered Manager Shelagh Lewis on 01233 610010 or email priorh@aol.com Proprietors Mr J Prior and Mrs B J Davis-Prior RGN

www.heathfieldcarehomeashford.co.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Ashford Ashford care homes ANDERIDA Church Road, Mersham, Ashford, Kent TN25 6NT Tel: 01233 501581 

LDA

DURRANTS COURT BARN High Halden, Kent TN26 3BS Tel: 01233 851036 

ASHFORD LODGE Ashford Road, Bagham Cross, Chilham, Kent CT4 8DU Tel: 01227 731437

LDA

ASHLEA HOUSE Bockhanger Lane, Kennington, Ashford, Kent TN24 9BP Tel: 01233 643635 

LDA YA

ASHSTONE HOUSE Ashford Road, Hamstreet, Ashford, Kent TN26 2EW Tel: 01233 733477  OP LDA MH BELMONT Stone Street, Stanford North, Ashford, Kent TN25 6DF Tel: 01303 813084  LDA BIRCH HOUSE The Street, Appledore, Ashford, Kent TN26 2AF Tel: 01233 758527  BOLDSHAVES OAST Woodchurch, Ashford, Kent TN26 3RA Tel: 01233 860039  BRAMBLES CARE HOME Bramble Lane, Wye, Ashford, Kent TN25 5EE Tel: 01233 813217 Advert page 64

LDA YA

LDA

OP

BRAMLEY HOUSE Bromley Green Road, Ruckinge, Ashford, Kent TN26 2EG Tel: 01233 732629 

OP

CHARING COURT RESIDENTIAL HOME Pluckley Road, Charing, Ashford, Kent TN27 0AQ Tel: 01233 712491

OP

COSY LODGE Westwell Leacon, Charing, Ashford, Kent TN27 0EH Tel: 01233 713515  LDA COURT LODGE Church Road, Mersham, Ashford, Kent TN25 6NS Tel: 01233 503117 

CROFT, THE 83 Front Road, Woodchurch, Ashford, Kent TN26 3SF Tel: 01233 861038 LDA

LDA

LDA

FARM HOUSE Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861514  LDA FARM VIEW Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861515  LDA GLOVER HOUSE Glover Road, Willesborough, Ashford, Kent TN24 0RZ Tel: 01233 632149 PD LDA SI YA GRANGE, THE 2 The Street, Kennington, Ashford, Kent TN24 9EX Tel: 01233 621824 

OP

HALL, THE Ashford Road, Hamstreet, Ashford, Kent TN26 2EW Tel: 01233 732036  OP LDA YA HARRINGTON COTTAGE Forge Hill, Aldington, Ashford, Kent TN25 7DT Tel: 01233 720814  HEATHFIELD RESIDENTIAL HOME Canterbury Road, Ashford, Kent TN24 8QG Tel: 01233 610010 Advert page 64

LDA

OP D

HOLLY COTTAGE Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861512  LDA HOMELANDS Forge Hill, Aldington, Ashford, Kent TN25 7DT Tel: 01233 721229

LDA

IVY COTTAGE Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861513 LDA JUNIPER The Forstal, off Church Road, Mersham, Ashford, Kent TN25 6NU Tel: 01233 720849  LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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WOODCHURCH HOUSE Nursing Home & Care Suites

Brook Street Woodchurch Ashford Kent TN26 3SN

Relationship Centred Care™

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.woodchurchhouse.co.uk Tel: 01233 861600 Fax: 01233 861602 Email: enquiries@woodchurchhouse.co.uk


Ashford care homes continued KENT AUTISTIC TRUST, THE - BEAVER LANE, 118 Ashford, Kent TN23 5NX Tel: 01634 405168 

LDA

KENT AUTISTIC TRUST, THE - JEMMETT ROAD, 165 Ashford, Kent TN23 4RH Tel: 01634 405168

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LAURELS, THE 209 Faversham Road, Ashford, Kent TN24 9AF Tel: 01233 635932 

MH

LYNDHURST HOUSE Lyndhurst House, Charing Hill, Charing, Ashford, Kent TN27 0NG Tel: 01233 713611 LDA YA MAY LODGE Barrow Hill, Sellindge, Ashford, Kent TN25 6JG Tel: 01303 813926 

LDA

MAY MORNING Barrow Hill, Sellindge, Ashford, Kent TN25 6JG Tel: 01303 813166  LDA MH SI NEW BUNGALOW, THE Forge Hill, Aldington, Ashford, Kent TN25 7DT Tel: 01233 721222  OAKLANDS 183 Faversham Road, Ashford, Kent TN24 9AE Tel: 01233 632381  ORCHARD HOUSE Ashford Road, Kingsnorth, Ashford, Kent TN23 3ED Tel: 01233 664906  RICHARDSON COURT Main Road, Sellindge, Kent TN25 6JD Tel: 01303 814821 

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RICHARDSON COURT COTTAGE Main Road, Sellindge, Kent TN25 6JD Tel: 01303 814821 

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ROSE COTTAGE Church Road, Mersham, Ashford, Kent TN25 6NT Tel: 01233 502223 

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SEVINGTON MILL Sevington Lane, Willesborough, Ashford, Kent TN24 0LB Tel: 01233 639800 

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SOUTHFIELDS Stanhope Road, Ashford, Kent TN23 5RW Tel: 01233 620256 

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ST VALERY CARE HOME York Road, Kennington, Ashford, Kent TN24 9QQ Tel: 01233 613931  OP D MH SUMMERLANDS Maidstone Road, Westwell Leacon, Charing, Kent TN27 0EE Tel: 01233 713454  SYCAMORE LODGE 175 Faversham Road, Kennington, Ashford, Kent TN24 9AE Tel: 01233 629225

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TOSH LODGE 215 Faversham Road, Kennington, Ashford, Kent TN24 9AF Tel: 01233 629225  WHISTON HOUSE Whiston Avenue, Bethersden, Ashford, Kent TN26 3LA Tel: 01233 820912  WOODCHURCH HOUSE Brook Street, Woodchurch, Ashford, Kent TN26 3SN  Tel: 01233 861600

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Advert page 66 OP D PD MH SI AD

YEW TREE HOUSE RESIDENTIAL CARE HOME FOR THE ELDERLY 9 Station Road, Headcorn, Ashford, Kent TN27 9SB Tel: 01622 890112 

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YORK HOUSE CARE HOME York Road, Kennington, Ashford, Kent TN24 9QQ Tel: 01233 613931 

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ROSEMARY COTTAGE Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861510  PD LDA OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

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Residential, Day & Respite Care

Comfort, independence and care of the highest quality Breton Court is more than just a place for older people to live. We are a vibrant, senior living community providing companionship, care, comfort and a wide selection of activities, that match individual interests.

• Purpose built home providing quality care • 24 hour Nursing care • Excellent CQC report • Friendly and homely environment • En-suite facilities • Good home cooking • Close to local amenities

Residents lead richer lives, moving from isolation to a real community. Whether they choose to play a competitive game of bingo, take part in morning exercise or just relax with friends, residents discover a second family and a home in which to thrive, both in body and spirit.

“Recognising the challenges of ageing, we are dedicated to with independence.” Rated 5 for Food Hygiene

No. 1 Recommended Care Home in the UK

Fully Compliant with CQC - 5 Green Ticks

Breton Court Residential Care Home · Grange Road · St. Michaels · Kent TN30 6EE Tel 01580 762 797 · www.bretoncourt.co.uk

Oakfield House

Retirement Home Established 1987

Celebrating over 25 years of quality care to older persons. A family run retirement home set in the middle of the picturesque village of Wingham. Close to local shops and on the bus route. Single and double rooms - all en suite and all with 24 hr. nurse-call system, t.v. points and telephones. Excellent food - Special Diets catered for. regular visits from local doctors, opticians, chiropodists, hairdresser and Church Ministers. Sunlounge overlooking patio and large secluded garden. Library. Outings. Craft mornings. Games afternoons. We offer a permanent home, also respite, holiday & day care available. We aim to make your retirement years happy and carefree.

Proprietors: Mr & Mrs R. Field Wingham • Nr Canterbury • CT3 1BU Tel: (01227) 721107 Mobile: 07817 636460 E-mail: robin.field@btinternet.com

68

Singleton

Nursing & Residential Home

Singleton Nursing & Residential Home, Hoxton Close, Ashford, Kent TN23 5LB Tel: 01233 666768 Email: info@singletonhome.co.uk www.singleton-nursing-home.co.uk

We always remember it’s your home

Littlebourne House Your Home from Home A friendly family run home, specialising in short & long term care including dementia, providing companionship & independence. • 56 spacious en suite rooms • All weather conservatory • Beautiful setting in rural village community • Activities co-ordinator for your individual needs • Delicious home prepared food, all dietary needs catered for • 24 hour care • 5 near care apartments • Day community centre

Tel: 01227 721 527 2 High Street, Littlebourne, Canterbury, Kent CT3 1UN www.littlebournecarehome.co.uk cares@littlebournecarehome.co.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Ashford care homes with nursing ASHFORD NURSING HOME 407 Hythe Road, Willesborough, Ashford, Kent TN24 0JA Tel: 01233 645370  OP D LDA SI ASHMINSTER HOUSE Clive Dennis Court, off Hythe Road, Ashford, Kent TN24 0LX Tel: 01233 664085 Advert page 53 OP D BRABOURNE CARE CENTRE 209 Hythe Road, Ashford, Kent TN24 OQJ Tel: 01233 643555  HALDEN HEIGHTS CARE COMMUNITY Ashford Road, High Halden, Kent TN26 3BP Tel: 01233 851136 

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HOTHFIELD MANOR ACQUIRED BRAIN INJURY CENTRE Bethersden Road, Hothfield, Ashford, Kent TN26 1EL Tel: 01233 643272  PD YA

PARK VIEW CARE CENTRE Field View, Park Farm, Ashford, Kent TN23 3NZ Tel: 01233 501748

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SINGLETON NURSING AND RESIDENTIAL HOME LIMITED Hoxton Close, Singleton, Ashford, Kent TN23 5LB Tel: 01233 666768 Advert page 68 WARREN LODGE NURSING HOME Warren Lane, Ashford, Kent TN24 8UF Tel: 01233 884692 Advert page 76

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WOODCHURCH HOUSE Brook Street, Woodchurch, Ashford, Kent TN26 3SN Tel: 01233 861600 Advert page 66 OP D PD MH SI AD

Tenterden care homes BRETON COURT Grange Road, St Michaels, Tenterden, Kent TN30 6EE Tel: 01580 762797 Advert page 68

For a comprehensive list of home care providers please see page 31.

OP WHAT ARE THE CARE OPTIONS? WHATWILL ARE CARE OPTIONS? Tenterden care homes with nursing HOW ITHE KNOW WHICH TO CHOOSE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WEST VIEW INTEGRATED CARE CENTRE ACACIA HOUSE - TENTERDEN WHAT IF MUM DOESN’T AGREE? Plummer Lane, Tenterden, Kent TN30 6TX Ashford Road, St Michaels, Tenterden, Kent TN30 6QA

261500  OP D Tel: 01580 THE 765122 NEW Advert outside back cover OPWEBSITE PD Tel: 01580WWW.CARESELECT.CO.UK VISIT CARE SELECT

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT ARE THEDOESN’T CARE OPTIONS? IF MUM AGREE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF NEW MUMCARE DOESN’T VISIT THE SELECTAGREE? WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK CALL CARE SELECT FOR MORE INFORMATION: CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 0800 389 2077

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs CALL CAREMH SELECT FOR MORE MORE INFORMATION: CALL CARE SELECT FOR INFORMATION:

0800 389 2077

Advertisers are highlighted

CALLwww.carechoices.co.uk CARE SELECT FOR MOREfor INFORMATION: Visit further assistance with your search for care

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Canterbury Canterbury care homes ABBEYFIELD CONNORS HOUSE Connors House, Craddock Road, Canterbury, Kent CT1 1YP Tel: 01227 769774 Advert page 86 ADISHAM HOUSE Pond Hill, Adisham, Canterbury, Kent CT3 3LH Tel: 01304 840170  BEECHES RESIDENTIAL HOME, THE 35 Ethelbert Road, Canterbury, Kent CT1 3NF Tel: 01227 769654 

HIGHLAND HOUSE Littlebourne Road, Canterbury, Kent CT3 4AE Tel: 01227 462921  OP D

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BRIDGE HAVEN Conyngham Lane, Bridge, Canterbury, Kent CT4 5JX Tel: 01227 831607 Advert page 55 OP D BRIDGE HOUSE Greenhills, Barham, Canterbury, Kent CT4 6LE Tel: 01227 832512 CANTERBURY ADULT SUPPORT UNIT 88 Whitstable Road, Canterbury, Kent CT2 8ED Tel: 01227 454020  CHASE, THE 53 Ethelbert Road, Canterbury, Kent CT1 3NH Tel: 01227 453483 

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ELIZABETH HOUSE 68 Island Road, Upstreet, Canterbury, Kent CT3 4DD Tel: 01227 860516  D MH YA AD FAITH HOUSE (L’ARCHE KENT) 21/22 Redwood Close, Canterbury, Kent CT2 7TH Tel: 01227 459133 

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KING EDWARD HOUSE 77–79 New Street, Ash, Canterbury, Kent CT3 2BW Tel: 01304 812953  D PD LDA MH SI YA KINGSTON HOUSE 10 The Street, Kingston, Canterbury, Kent CT4 6HZ Tel: 01227 832981  D LDA LITTLEBOURNE HOUSE RESIDENTIAL CARE HOME 2 High Street, Littlebourne, Canterbury, Kent CT3 1UN Tel: 01227 721527 Advert page 68 OP D MONT CALM – STURRY Park View, Sturry, Canterbury, Kent CT2 0NW Tel: 01227 710897 

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NEWLANDS 4 Church Lane, Westbere, Canterbury, Kent CT2 0HA Tel: 01227 713883 OP LDA YA OAKFIELD HOUSE High Street, Wingham, Canterbury, Kent CT3 1BU Tel: 01227 721107 Advert page 68 

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OLD FARM HOUSE RESIDENTIAL HOME, THE 48 Hollow Lane, Canterbury, Kent CT1 3SA Tel: 01227 453685 

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OLD RECTORY, THE 45 Sandwich Road, Ash, Canterbury, Kent CT3 2AF Tel: 01304 813128  D PD LDA MH SI

GREENBANKS Green Hills, Barham, Canterbury, Kent CT4 6LE Tel: 01227 831731  OP D PD LDA SI

OLD RECTORY RETIREMENT HOME, THE Lanfranc Gardens, Summerhill, Canterbury, Kent CT2 8NJ Tel: 01227 768004 

HAMILTON’S RESIDENTIAL HOME 26 Island Road, Upstreet, Canterbury, Kent CT3 4DA Tel: 01227 860128 OP D

PILGRIMS LODGE RESIDENTIAL HOME 10–12 Pilgrims Way, Canterbury, Kent CT1 1XT Tel: 01227 760199 

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Canterbury care homes continued RAINBOW, THE (L’ARCHE KENT) 5 Victoria Road, Canterbury, Kent CT1 3SG Tel: 01227 455745 

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REDWALLS Stodmarsh Road, Canterbury, Kent CT3 4AP Tel: 01227 780796  PD LDA SI YA ROBERTA HOUSE 95–103 Island Road, Upstreet, Canterbury, Kent CT3 4DE Tel: 01227 860704  OP D MH YA AD ROPER HOUSE - RNIB ACTION ON HEARING LOSS St Dunstans Street, Canterbury, Kent CT2 8BZ Tel: 01227 462155  OP D PD LDA MH SI YA SAXON LODGE RESIDENTIAL HOME LTD 30 Western Avenue, Bridge, Canterbury, Kent CT4 5LT Tel: 01227 831737  OP SMOCK ACRE Hollow Lane, Hoath, Canterbury, Kent CT3 4LF Tel: 0208 308 2900

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Canterbury care homes with nursing BARHAM HOUSE NURSING HOME The Street, Barham, Canterbury, Kent CT4 6PA Tel: 01227 833400  OP D PD MH SI HARBLEDOWN LODGE Upper Harbledown, Canterbury, Kent CT2 9AP Tel: 01227 458116 Advert pages 8 and 9

SUSSEX AVENUE, 26A – MCCH SOCIETY LIMITED Canterbury, Kent CT1 1RT Tel: 01227 768845 Advert page 48

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SYCAMORE HEIGHTS 89–91 Priest Avenue, Canterbury, Kent CT2 8PP Tel: 01227 471074

LDA

VALLEY HOUSE Elham Valley Vineyard, Breach, Canterbury, Kent CT4 6LN Tel: 01227 832230  LDA WHITSTABLE ROAD, 94 – MCCH SOCIETY LIMITED Canterbury, Kent CT2 8ED Tel: 01227 471980 Advert page 48

WOODVILLE RESPITE CENTRE Woodville Close, Canterbury, Kent CT1 3TX Tel: 01227 780965  PD LDA SI YA 

The Hailey

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HIGH MEADOW NURSING HOME 126–128 Old Dover Road, Canterbury, Kent CT1 3PF Tel: 01227 760213  OP D HIGH VIEW OAST CARE HOME Poulton Lane, Ash, Canterbury, Kent CT3 2HN Tel: 01304 813333 OP PD YA

The Hailey is a large residential care home that takes pride in the high levels of services that it gives to all people who choose to live there. It provides accommodation for up to 36 Adults with mental health difficulties.

HIGHFIELD Bekesbourne Lane, Bekesbourne, Canterbury, Kent CT4 5DX Tel: 01227 831941 

•Single & En Suite Deluxe Bedrooms •Hair Salon•Client Kitchen •On-site Day Centre Providing Numerous Activities & Skills •Coaching Promoting Independence •Short Stay & Respite Care Offered

RED HOUSE NURSING HOME, THE London Road, Canterbury, Kent CT2 8NB Tel: 01227 464171

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OP PD SI

For details & a brochure contact Janet Minter, Registered Manager 01227 742366 7/8 The Downs, Beacon Hill, Herne Bay, Kent CT6 6AU Email: Janet@all-about-care.co.uk Web: www.all-about-care.co.uk

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

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St Martins and Broomfield Lodge Providing excellent care for dementia focusing on clients’ individual needs. • Regular entertainment • Visiting hairdresser, chiropodist & aromatherapist

EX NEW TE L ND Y ED

We offer a high standard of accommodation with 24 hour care by professional trained staff. • Respite care

• Seasonal menu St Martins Care Home 3 Joy Lane, Whitstable, Kent CT5 4LS Email: saintmartins@btconnect.com Tel: 01227 261340 www.stmartinscarehome.co.uk

• Lift • Friendly run Homes with a warm and welcoming atmosphere

Broomfield Lodge Care Home 1 Hunters Forstal Road, Broomfield, Herne Bay, Kent CT6 7DN Email: broomfield-lodge@btconnect.com

Tel: 01227 740417 www.broomfieldlodgecarehome.co.uk

Owned and operated by H U Investments Limited, a company that is committed to Investing In Care. The Coach House, The Oasts Business Village, Red Hill, Wateringbury, Maidstone, Kent ME18 5NN Tel: 07733 177553 Email: huinvestments@btinternet.com

Wimbledon House

Wimbledon House is a large residential care home set in mature gardens a short stroll from the seafront. It provides accommodation for up to 34 Adults with mental health difficulties offering a warm, caring, homely atmosphere.

•Single & En Suite Deluxe Bedrooms•Hair Salon •Large Well Equipped Communal Areas •Private Gardens & Decked Areas •Ground Floor Accommodation •Day Centre Providing Numerous Activities & Skills Coaching Promoting Independence •Short Stay & Respite Care Offered

For details & a brochure contact Michelle Abbott, Registered Manager 01227 370909 58 Selsea Avenue, Herne Bay, Kent CT6 8SD Email: michelle@all-about-care.co.uk Web: www.all-about-care.co.uk

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Herne Bay care homes ASHMORE HOUSE 99 Carlton Hill, Herne Bay, Kent CT6 8HR Tel: 01227 365420 

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BROOMFIELD LODGE 1 Hunters Forstal Road, Herne Bay, Kent CT6 7DN Tel: 01227 740417 Advert page 72 CEDAR OAKS 68 Cavendish Road, Herne Bay, Kent CT6 5BB Tel: 01227 370158  COACH HOUSE, THE Strode Park House, Lower Herne Road, Herne Bay, Kent CT6 7NE Tel: 01227 740871 

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CONIFERS 73 Reculver Road, Herne Bay, Kent CT6 6LQ Tel: 01227 372112  CUMBERLAND, THE 9–11 Beltinge Road, Herne Bay, Kent CT6 6DB Tel: 01227 375301 Advert page 74 DALKEITH LODGE 41 Mickleburgh Hill, Herne Bay, Kent CT6 6DT Tel: 01227 362820 

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HIGH PINES RESIDENTIAL HOME LTD 47 Pigeon Lane, Herne, Herne Bay, Kent CT6 7ES Tel: 01227 368454 

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HMT CARE LIMITED 48 Albany Drive, Herne Bay, Kent CT6 8PX Tel: 01227 742992

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KIMBERLEY RESIDENTIAL HOME 40 Mickleburgh Hill, Herne Bay, Kent CT6 6DT Tel: 01227 374568  KINGSLEY 28 Downs Park, Herne Bay, Kent CT6 6BZ Tel: 01227 367577 

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LALEHAM, THE 117–121 Central Parade, Herne Bay, Kent CT6 5JN Tel: 01227 374898 OP D OPTIMA CARE LIMITED - LANCASTER GARDENS, 34 Beltinge, Herne Bay, Kent CT6 6PU Tel: 01227 368915  OP PD LDA SI YA OPTIMA CARE LIMITED - SPENSER ROAD, 37 Herne Bay, Kent CT6 5QP Tel: 01227 741114  OP PD LDA SI YA

ELLIOTT HOUSE CARE HOME 22 Reculver Road, Beltinge, Herne Bay, Kent CT6 6NA Tel: 01227 374084  OP D

ORCHARD HOUSE Underdown Lane, Herne Bay, Kent CT6 5UD Tel: 01227 373586

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FAVORITA HOUSE RESIDENTIAL HOME 28 Canterbury Road, Herne Bay, Kent CT6 5DJ Tel: 01227 374166 

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OXENDEN HOUSE CARE HOME Oxenden Square, Herne Bay, Kent CT6 8TN Tel: 01227 371228 

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LDA

PARSONAGE LODGE EMI 6 Parsonage Road, Herne Bay, Kent CT6 5TA Tel: 01227 373121

GRANGE, THE 75 Reculver Road, Herne Bay, Kent CT6 6LQ Tel: 01227 741357 

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HAILEY RESIDENTIAL CARE HOME, THE 7–8 The Downs, Beacon Hill, Herne Bay, Kent CT6 6AU Tel: 01227 742366 Advert page 71 OP MH YA

RESTHAVEN RESIDENTIAL HOME 123 Grand Drive, Herne Bay, Kent CT6 8HS Tel: 01227 740400 

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HARBOUR CARE HOME 139 The Broadway, Herne Bay, Kent CT6 8HY Tel: 01227 741940

RIVENDELL, THE 6 Beacon Road, Herne Bay, Kent CT6 6DH Tel: 01227 363137 

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MH AD

HERON HOUSE St Augustines, Sweechbridge Road, Beltinge, Kent CT6 6TB Tel: 01227 368932  PD LDA SI YA

ROCKROSE REST HOME 10 Kingsfield Road, Broomfield, Herne Bay, Kent CT6 7EA Tel: 01227 740549  OP

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

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Herne Bay care homes continued ROSELANDS 50 Reculver Drive, Beltinge, Herne Bay, Kent CT6 6QF Tel: 01227 360738

OP LDA YA

SEYMOUR HOUSE 9 Queensbridge Drive, Herne Bay, Kent CT6 8HE Tel: 01227 361395 

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SOVEREIGN HOUSE 30 Canterbury Road, Herne Bay, Kent CT6 5DJ Tel: 01227 368796 Advert page 75 ST BRELADES 5–6 Beacon Hill, Herne Bay, Kent CT6 6AU Tel: 01227 375301 Advert below

OP

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ST PETER’S CARE HOME 15 St George’s Terrace, Herne Bay, Kent CT6 8RQ Tel: 01227 744000 Advert below

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STRODE PARK HOUSE Lower Herne Road, Herne Bay, Kent CT6 7NE Tel: 01227 373292  OP PD SI YA TARRYS RESIDENTIAL HOME LTD 86–88 Grand Drive, Herne Bay, Kent CT6 8LL Tel: 01227 367045  UPLANDS HOUSE 2 Tyndale Park, Herne Bay, Kent CT6 6BP Tel: 01227 283749 

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WHITEBIRCH LODGE 102–104 Canterbury Road, Herne Bay, Kent CT6 5SE Tel: 01227 374633 Advert page 72 OP WIMBLEDON HOUSE RESIDENTIAL CARE HOME 58 Selsea Avenue, Herne Bay, Kent CT6 8SD Tel: 01227 370909 Advert page 72

OP MH YA

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St BreladeS and CumBerland Care Home For ladieS 5/6 Beacon Hill Herne Bay Kent Ct6 6au

9/11 Beltinge rd Herne Bay Kent Ct6 6dB

St Brelades is a beautifully appointed Care Home overlooking the Downs and sea. The Cumberland Care Home is ideally situated close to the seafront and all local amenities. Both Homes are single sex homes supporting ladies with Dementia under the same Registered Manager, Cathy Chuck since 1980. The homes have always complied fully with CQC standards, and have achieved excellent outcomes in the inspections. Well trained and highly skilled female carers provide sensitive and professional support to each lady by encouraging each person to make choices in their daily lives and in respecting their privacy and dignity at all times. The aim is to enable the ladies to achieve a meaningful and fulfilling life and to promote their sense of identity through the carers conduct and interaction with them.

Further details from:mrs Cathy Chuck or mr neil mcneill on: 01227 375301 or 01227 365203

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Delivering YOUR CARE ...Understanding your needs You’ll find a beautiful home set in picturesque gardens near the sea at St Peter’s. If comfort, companionship, security and ‘everything done for you’ care is what you are looking for then St Peters will be a perfect fit. You will find life here is luxurious, stress free, interesting, engaging and enjoyable. Our services include: • Residential care • Respite care

15 Saint George’s Terrace, Herne Bay CT6 8RQ Tel: 01227 744000 • www.carehomehernebay.co.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Herne Bay care homes with nursing BEACON HILL LODGE 18 Beacon Hill, The Downs, Herne Bay, Kent CT6 6BA Tel: 01227 375536 Advert pages 8 and 9 OP D COACH HOUSE, THE Strode Park House, Lower Herne Road, Herne Bay, Kent CT6 7NE Tel: 01227 740871 

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HAYDON-MAYER 54 Albany Drive, Herne Bay, Kent CT6 8PX Tel: 01227 374962 Advert pages 8 and 9

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SIGNATURE AT THE MIRAMAR LIMITED 165 Reculver Road, Beltinge, Herne Bay, Kent CT6 6PX Tel: 01227 374488 OP D PD STRODE PARK HOUSE Lower Herne Road, Herne Bay, Kent CT6 7NE Tel: 01227 373292  OP PD SI YA

Sovereign House Residential Care Home 30 Canterbury Road, Herne Bay, Kent CT6 5DJ A detached property situated only two minutes from the beach and High Street, Sovereign House is registered to provide personal care and support for up to 10 older people. The well decorated and maintained accommodation is spread over three floors with eight en-suite rooms and two rooms with adjoining bathrooms. The home has a lift, a grassed front garden and a concreted rear garden with plants and shrubs.

Contact us for further information:

Tel: 01227 368796

Email: sovereignhouse@talktalk.net

For a comprehensive list of home care providers please see page 31

Whitstable care homes

OP D

MAYLANDS Grosvenor Road, Whitstable, Kent CT5 4NN Tel: 01227 770232

OP LDA YA

FIVEWAYS Kingsdown Park East, Tankerton, Whitstable, Kent CT5 2DT Tel: 0208 531 5885  LDA MH SI

ST GEORGE RESIDENTIAL CARE HOME 42–43 West Cliff, Whitstable, Kent CT5 1DJ Tel: 01227 280599 

OP

LYNDHURST REST HOME 42–43 Marine Parade, Tankerton, Whitstable, Kent CT5 2BE Tel: 01227 275290

ST MARTIN’S 3 Joy Lane, Whitstable, Kent CT5 4LS Tel: 01227 261340 Advert page 72

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TRALEE REST HOME 38–40 Tankerton Road, Whitstable, Kent CT5 2AB Tel: 01227 276307 

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WHITSTABLE NURSING HOME 27 - 28 Westcliff, Whitstable, Kent CT5 1DN Tel: 01227 265443 Advert pages 8 and 9

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BRADBURY GRANGE 74 Canterbury Road, Whitstable, Kent CT5 4HE Tel: 01227 273209 

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MARINE PARADE, 18 – MCCH SOCIETY LIMITED 18 Marine Parade, Tankerton, Whitstable, Kent CT5 2BG Tel: 01227 772824 Advert pages 48 MH

Whitstable care homes with nursing CHESTFIELD HOUSE The Ridgeway, Chestfield, Whitstable, Kent CT5 3JT Tel: 01227 792281 Advert pages 8 and 9 OP D ST JOHN HOME 1 Gloucester Road, Whitstable, Kent CT5 2DS Tel: 01227 273043 

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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

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The Old Downs Residential Care Centre

A beautiful period building set amidst stunning woodland in the heart of the Kentish countryside. The Old Downs provides specialist 24-hour care for elderly people with Dementia and related illnesses.

Sonya Lodge Residential Care Centre

Located in the quiet Kentish village of Wilmington, Sonya Lodge is a residential Home providing specialist 24-hour care for up to 37 elderly people, who have been diagnosed with Dementia.

• Care tailored to each individual’s needs and abilities • Dedicated and highly skilled team of carers and professionals • Beautiful conservatory offering stunning views of the valley • Cinema area and reminiscence facilities • Excellent outings to areas of local interest • Easy transport links to London and all areas of the Southeast

• Care tailored to each individual’s needs and abilities • Dedicated team of carers and professionals • A home-from-home environment • Excellent range of activities to suit all levels of ability • Onsite Hairdressing and visiting Therapists • Immaculately landscaped, enclosed gardens

ContaCt US today for more information

ContaCt US today for more information

The Old Downs Residential Care Centre Castle Hill, Hartley, Dartford, Kent DA3 7BH

Sonya Lodge Residential Care Centre 10 High Road, Dartford, Kent DA2 7EG

Call 01474 702 146 or email the.old.downs@nellsar.com

Call 01322 289 768 or email sonya.lodge@nellsar.com

www.nellsar.com

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Questions on elderly care in Kent? We can help Getting to know our elderly care support line. When you’re considering care for your loved one, speaking to us can really help to put your mind at ease. Whether it’s advice on choosing the right care, or understanding how to pay for care – our team of elderly care advisers are here to guide you through your options.

To talk to an elderly care adviser: Call

0333 220 4922 †

† Calls are charged at no more than local rate and count towards any inclusive minutes from mobiles. Calls may be monitored and may be recorded.

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Dartford Dartford care homes  BLOSSOMS CARE HOME Mounts Road, Greenhithe, Kent DA9 9ND Tel: 01322 381642 BRAMBLINGS RESIDENTIAL CARE HOME Bramblefield Close, Hartley, Kent DA3 7PE Tel: 01474 702332  CHARTON MANOR Gorse Hill, Farningham, Kent DA4 0JT Tel: 01322 863116

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DARENTH GRANGE RESIDENTIAL HOME Darenth Hill, Darenth, Dartford, Kent DA2 7QR Tel: 01322 224423 Advert page 78 OP D SI  FAIRBY GRANGE Ash Road, Hartley, Longfield, Dartford, Kent DA3 8ER Tel: 01474 702223  OP D MH GARDENIA HOUSE 19 Pilgrims Court, Temple Hill, Dartford, Kent DA1 5LZ Tel: 01322 290837 Advert adjacentOP D PD LDA SI MH HASLINGTON RESIDENTIAL HOME Bean Road, Greenhithe, Kent DA9 9JB Tel: 01322 383229 

OP D

KIMBERLEY RESIDENTIAL HOME LTD 40 Miskin Road, Dartford, Kent DA1 2LS Tel: 01322 291885 

OP D

OLD DOWNS DEMENTIA RESIDENTIAL CARE HOME, THE Castle Hill, Hartley, Dartford, Kent DA3 7BH Tel: 01474 702146 Advert page 76 OP D ROSEWOOD RESIDENTIAL CARE HOME Cobham Terrace, Bean Road, Greenhithe, Dartford, Kent DA9 9JB Tel: 01322 385088  SELF UNLIMITED STATION ROAD, 33A Longfield, Dartford, Kent DA3 7QD Tel: 01474 700498

SHAKTI LODGE 208-212 Princes Road, Dartford, Kent DA1 3HR Tel: 01322 288070 

OP D

SHORE LODGE - CARE HOME LEARNING DISABILITIES Bow Arrow Lane, Dartford, Kent DA2 6PB Tel: 01322 220965  LDA YA SONYA LODGE DEMENTIA RESIDENTIAL CARE HOME 10 High Road, Wilmington, Dartford, Kent DA2 7EG Tel: 01322 289768 Advert page 76 OP D ST JAMES HOUSE 53-55 Spital Street, Dartford, Kent DA1 2EB Tel: 07563 238730 PD LDA MH SI YA AD WALSINGHAM TURNBULL CLOSE, 56-58 Walsingham, Stone, Dartford, Kent DA9 9EB Tel: 01322 381568  PD LDA SI YA

Gardenia House Residential Care Home

19 Pilgrims Court, off Farnol Road Temple Hill, Dartford, Kent DA1 5LZ Tel: 01322 290837 Fax: 01322 281040 We aim to make Gardenia House feel like a home from home. We provide high quality care for our 25 residents but they are also encouraged to maintain as much personal independence as possible. With strong links to the local community plus regular activities on offer, at Gardenia House we want each resident to enjoy a full and rewarding life whilst having the security of our support whenever needed.

www.heritagecare.co.uk

Email: gardeniahse@heritagecare.co.uk

OP D

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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

77


Darenth Grange Residential Home

St Winifreds Residential Care Centre

Registered for 29 Elderly Clients • Established since 1952

• Visiting chiropodist / hairdresser / optician and clergy

Located in the picturesque seaside town of Deal, St Winifred’s is a Residential Home providing specialist 24-hour care for up to 55 elderly people who have been diagnosed with Dementia.

• Entertainment/ activities

• Care tailored to each individual’s needs and abilities • Dedicated team of carers and professionals • Grade II listed building with modern, purpose-built extensions • Secure, family orientated environment near the sea • Day care facilities available • Hairdressing and Therapists onsite • Excellent transport links to London and the Southeast

• En-suite rooms/ Nurse call system

The home is reached by a long private drive, standing in over six acres of green belt on the hill, overlooking beautiful Darenth Valley. We aim to respect the privacy and dignity of the clients in a homely atmosphere where care comes first.

ContaCt US today for more information St Winifreds Residential Care Centre 236 London Road, Deal, Kent CT14 9PP Call 01304 375 758 or email st.winifreds@nellsar.com

• Fresh home cooking, catering for all clients’ tastes

• 9 person lift • Ample parking spaces/ Extensive garden with patio Contact: Debbie Myatt Provider: DFA Care Ltd

www.nellsar.com

AlAndAle

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ResidentiAl Home foR tHe eldeRly 9 the drove, Whitfield, nr dover, Kent ct16 3jB tel/fax: 01304 824904 email: alandaleresidentialhome@ntlworld.com www.alandaleresidentialhome.co.uk Alandale is a family run, modern, purpose built residential home for elderly ladies and gentlemen. We specialise in providing high quality long-term, short stay, convalescence and day care. foR moRe infoRmAtion pleAse contAct us oR just pop in!!

For a comprehensive list of home care providers please see page 31.

For a comprehensive list of useful contacts please see page 125.

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

developed by the publisher of this Directory

78

• • • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Dartford care homes with nursing BEECHCARE CARE HOME Darenth Road South, South Darenth, Dartford, Kent DA2 7QT Tel: 01322 628000 OP PD YA

PETER GIDNEY NEURODISABILITY CENTRE, THE Darenth Road South, Dartford, Kent DA2 7QT Tel: 01322 628000  PD YA

BROAD OAK MANOR NURSING HOME Broad Oak Close, off Arnolds Lane, Sutton At Hone, Dartford, Kent DA4 9HF Tel: 01322 517345 Advert page 76 OP PD

PRIORY MEWS NURSING HOME Watling Street, Dartford, Kent DA2 6EG Tel: 01322 517221 Advert page 76

OP D PD

RUSSELL COURT NURSING HOME Russell Square, Longfield, Kent DA3 7RY Tel: 01474 708151 

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HAZELWOOD NURSING HOME Brickfield Farm, Main Road, Longfield, Kent DA3 7PW Tel: 01474 573800  OP D

WILMINGTON MANOR NURSING HOME Common Lane, Wilmington, Dartford, Kent DA2 7BA Tel: 01322 518345 Advert page 76 

OP PD

KENTWOOD HOUSE Darenth Road South, Darenth, Dartford, Kent DA2 7QT Tel: 01322 279771  OP PD

WOMBWELL HALL NURSING HOME Wombwell Gardens, Northfleet, Kent DA11 8BL Tel: 01474 887828 Advert page 76 

EGLANTINE VILLA RESIDENTIAL & NURSING HOME Eglantine Lane, Horton Kirby, Dartford, Kent DA4 9JL Tel: 01322 517128 Advert page 76 OP D

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Dover Deal care homes ANRO HOUSE 17 Cambridge Road, Walmer, Deal, Kent CT14 7HG Tel: 01304 367178  LDA MH YA

CHANNEL LEA, 12 Walmer, Deal, Kent CT14 7UG Tel: 01304 367131

ASPEN LODGE London Road, Sholden, Deal, Kent CT14 0AD Tel: 01304 367985 

CHITTY BARN Chitty Barn, Salisbury Road, Dover, Kent CT16 1EU Tel: 01303 276000 OP D PD LDA MH SI YA

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LDA YA

BLENHEIM HOUSE 28 Blenheim Road, Deal, Kent CT14 7DB Tel: 01304 362534 PD LDA MH YA

DUNRONALD COURT 32 Orchard Avenue, Deal, Kent CT14 9RW Tel: 01304 364454 

BON SECOURS 250 Middle Deal Road, Deal, Kent CT14 9SW Tel: 01304 366325 

LDA YA

GENERALS MEADOW St Clare Road, Walmer, Deal, Kent CT14 7PY Tel: 01304 360965 

OP

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GLENDALE LODGE Glen Road, Kingsdown, Deal, Kent CT14 8BS Tel: 01304 363449 

OP

BRADFIELD RESIDENTIAL HOME Hawksdown Road, Walmer, Deal, Kent CT14 7PW Tel: 01304 360960 

CAMERON LODGE 142 Church Path, Middle Deal Road, Deal, Kent CT14 9TU Tel: 01304 373650  OP PD LDA MH

GOODWINS, THE 3 St Richards Road, Deal, Kent CT14 9JR Tel: 01304 389149 

LDA YA

LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

79


ALSO FROM THE PUBLISHER OF THIS CARE DIRECTORY

THE HANDBOOK FOR RELATIVES YOUR COMPANION THROUGH THE EMOTIONAL AND PRACTICAL ASPECTS OF CHOOSING AND FUNDING CARE FOR AN AGEING RELATIVE.

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Deal care homes continued GROVE VILLA CARE 28 Mill Road, Deal, Kent CT14 9AD Tel: 01304 364454 OP PD LDA MH HOMELEIGH 3 Sondes Road, Deal, Kent CT14 7BW Tel: 01304 380040 

OP MH

LAURELS CARE HOME, THE 56 Lydia Road, Walmer, Deal, Kent CT14 9JY Tel: 01304 364275

LDA

MEADOWSIDE Liverpool Road, Walmer, Deal, Kent CT14 7NW Tel: 01304 363445  PD LDA YA MILESTONE HOUSE 188 London Road, Deal, Kent CT14 9PW Tel: 01304 381201

PD LDA SI

NEWLANDS RESIDENTIAL HOME 2 Wellington Parade, Walmer, Deal, Kent CT14 8AA Tel: 01304 368193 

OP D

OLD VICARAGE, THE Vicarage Lane, Tilmanstone, Kent CT14 0JG Tel: 01304 611241

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PHOENIX HOUSE The Drove, Northbourne, Deal, Kent CT14 0LN Tel: 01304 379917  ROSEHURST CARE HOME 162 Church Path, Deal, Kent CT14 9TU Tel: 01304 372312 

MH YA

SEAHAVEN 110 Wellington Parade, Kingsdown, Deal, Kent CT14 8AF Tel: 01304 364704 OP PD LDA SI YA SHOLDEN HALL RESIDENTIAL RETREAT London Road, Sholden, Deal, Kent CT14 0AB Tel: 01304 375445 

OP D

ST ALBAN’S HOUSE 12 The Grove, Deal, Kent CT14 9TL Tel: 01304 374243 

OP

ST WINIFREDS DEMENTIA RESIDENTIAL CARE HOME 236 London Road, Deal, Kent CT14 9PP Tel: 01304 375758 Advert page 78

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UPTON HOUSE Deal Road, Worth, Deal, Kent CT14 0BA Tel: 01304 612365 Advert page 4

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WALMER CARE CENTRE 8/10 Marine Road, Walmer, Sandwich, Kent CT14 7DN Tel: 01304 374928 Advert pages 8 & 9 OP D WELLINGTON HOUSE 371 Dover Road, Walmer, Deal, Kent CT14 7NZ Tel: 01304 379950

LDA YA

WESTBURY HOUSE 2 Blenheim Road, Deal, Kent CT14 7DB Tel: 01304 360696

LDA YA

OP D

Deal care homes with nursing AMI LODGE 70 London Road, Deal, Kent CT14 9TF Tel: 01304 371126 KNOLL NURSING HOME, THE 196 Dover Road, Walmer, Deal, Kent CT14 7NB Tel: 01304 374679  MARTHA TRUST HOUSE Homemead Lane, Deal, Kent CT14 0PG Tel: 01304 615223 

OP YA

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SONIA LODGE 5–7 Warwick Road, Walmer, Deal, Kent CT14 7JF Tel: 01304 361894 ST ANSELM’S NURSING HOME St Clare Road, Walmer, Deal, Kent CT14 7QB Tel: 01304 365644 

OP D

OP D MH

PD LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

81


Meadow Dean

Ivybank Residential Care Home

Residential Home

Ivybank residential care home is a friendly, homely atmosphere with beautiful views of the valley.

Meadow Dean is situated in a quiet, picturesque residential area of River close to the delightful Kearsney Abbey with lovely views of the river that runs along the side of the home. n

n

n

n

Fully refurbished to a high specification, our residents can enjoy our home whilst receiving high quality and flexible care, tailored for each individual’s needs. Our friendly team are fully committed to using their years of experience to help older people, including those with dementia. Also, our great on-site chef prepares nutritious, home cooked meals to ensure our residents are receiving all aspects of high quality care.

Now also providing day care facilities. Please come and meet our staff and management team to discuss how we can make living at Ivybank extra special for you or your relative.

Tel: 01304 449 032

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Care tailored to each individual’s needs and abilities Dedicated team of Carers and professionals A home - from - home environment Fresh home cooked meals and special diets catered for Regular activities and musical entertainments Comfortable lounges and conservatory Short/ Long term respite care Local shops and bus routes are within walking distance Visiting chiropodist, optician and hairdresser

For an appointment to view our lovely home, please contact us:

Tel: 01304 822996

meadowdene@btconnect.co.uk

Wellington Road, Temple Ewell, Dover CT16 3DB

35 Lower Road, River Dover, Kent CT17 0QT

Bromley Park Care Centre

A 38-bedded Nursing Home for people with Dementia and related illnesses. This large period property has recently been extensively refurbished with a range of rooms from cozy to spacious with en-suite facilities.

Meyer House Care Centre

Located in the busy town of Erith, close to the tranquility of local countryside, Meyer House is a Residential and Nursing Home providing 24-hour specialist care for elderly people with or without Nursing needs.

• Care tailored to each individual’s needs and abilities • Highly experienced Dementia Care team • Diverse activities programme to suit every level of ability • Large activity centre/sensory room and assisted bathrooms • Beautiful conservatory overlooking secure, sensory gardens • South London location and easy access from public or private transport

• Care tailored to each individual’s needs and abilities • Dedicated and highly skilled team of nurses and carers • Comfortable bedrooms, with and without en-suite facilities • Diverse activities programme to suit every level of ability • A varied menu of home-cooked meals using local ingredients • Good transport links to London and Kent

ContaCt US today for more information

ContaCt US today for more information

Bromley Park Care Centre 75 Bromley Road, Beckenham, Kent BR3 5PA

Meyer House Care Centre 28 Meyer Road, Erith, Kent DA8 3SJ

Call 0208 650 5504 or email bromley.park@nellsar.com

Call 01322 338 329 or email meyer.house@nellsar.com

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www.nellsar.com

www.nellsar.com

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

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Dover care homes ALANDALE RESIDENTIAL HOME 9 The Drove, Whitfield, Dover, Kent CT16 3JB Tel: 01304 824904 Advert page 78 ALEXANDER HOUSE 140–142 Folkestone Road, Dover, Kent CT17 9SP Tel: 01304 212947 Advert pages 8 & 9

OP

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ASHGOLD HOUSE Church Whitfield, Whitfield, Dover, Kent CT16 3HZ Tel: 01304 823966  PD LDA SI ASHINGHAM HOUSE London Road, Temple Ewell, Dover, Kent CT16 3DJ Tel: 01304 826842  LDA MH ASHPOINT HOUSE Lighthouse Road, St Margaret’s Bay, Dover, Kent CT15 6EL Tel: 01304 853655 

OP D

GLEN, THE 162 Folkestone Road, Dover, Kent CT17 9SN Tel: 01303 276000 

LDA

HILLBROW 250 Crabble Hill, Dover, Kent CT17 0SE Tel: 01304 827411

LDA MH YA

IVY BANK RESIDENTIAL CARE HOME Wellington Road, Temple Ewell, Dover, Kent CT16 3DB Tel: 01304 449032 Advert page 82 OP D LAURESTON HOUSE RESIDENTIAL HOME Laureston Place, Dover, Kent CT16 1QU Tel: 01304 204283 

LDA

BRAMBLING HOUSE 46 Eythorne Road, Shepherdswell, Dover, Kent CT15 7PG  Advert outside back cover Tel: 01304 830276  OP D PD SI YA BRAMBLING LODGE 48 Eythorne Road, Shepherdswell, Dover, Kent CT15 7PG  Advert outside back cover Tel: 01304 830775  OP D PD SI CANA (L’ARCHE KENT) Chapel Hill, Eythorne, Dover, Kent CT15 4AY Tel: 01304 831739 

GATEWAY RESIDENTIAL HOME, THE 409 Folkestone Road, Dover, Kent CT17 9JT Tel: 01304 203650 

LDA

LITTLE GLEN 60 Church Road, Dover, Kent CT17 9SN Tel: 01303 276000  MEADOW DEAN 35 Lower Road, River, Dover, Kent CT17 0QT Tel: 01304 822996 Advert page 82

REDDINGTON HOUSE 2 Park Avenue, Dover, Kent CT16 1ER Tel: 01303 276000  RIVERLEA HOUSE 105b–107 Lower Road, River, Dover, Kent CT17 0QY Tel: 01304 823935 

FELBRIGG HOUSE St Alphege Road, Dover, Kent CT16 2PU Tel: 01304 204760 

SANDWICH ROAD, 55 Whitfield, Kent CT16 3LT Tel: 01304 219404

FOUR SEASONS 104 Melbourne Avenue, Dover, Kent CT16 2JH Tel: 01304 226434 

LDA

GARDENERS CLOSE 45 Gardners Close, Ash, Canterbury, Kent CT3 2AG Tel: 01304 813128 LDA YA

LDA

OP D

MINNIS LODGE Newcastle Lane, Ewell Minnis, Dover, Kent CT15 7DY Tel: 01304 824030  OP

COBHAM HOUSE Flat 1, 20 Godwyne Road, Dover, Kent CT16 1RY Tel: 01304 242363 PD LDA MH SI YA

LDA YA

OP D

LDA

OP

LDA

SHAKESPEARE HOUSE 218 Folkestone Road, Whitfield, Kent CT17 9JF Tel: 01304 202664 LDA MH YA UNITED RESPONSE - 1 ST ALPHEGE ROAD 1 St Alphege Road, Dover, Kent CT16 2PU Tel: 01304 225252

MH

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

83


Orchard Cottage is a picturesque home situated in Gravesend Kent. The home has been set up to provide long-term accommodation for up to 10 residents. The well experienced staff are trained to offer 24 hour care; and consistently aim to maintain the homes ethos i.e., to respect individual rights and be available to offer support and encouragement so that residents can continue to lead full and independent lives as far as comfortably possible. In addition the home has a visiting hairdresser, chiropodist and library facilities.

Tel: 07808 173485

www.orchardcarehome.co.uk

78 Old Road East, Gravesend, Kent DA12 1PE

SINGLE & DOUBLE ROOMS EN-SUITE FACILITIES PASSENGER LIFT CALL SYSTEM IN ALL ROOMS CENTRAL HEATING SUPERB HOME COOKING 24 HOUR CARE BY TRAINED STAFF LONG STAY ONLY MINIBUS FOR OUTINGS

residential care for older PeoPle

(01474) 824122 42 vILLA ROAD HIGHAM ROCHESTER KENT ME3 7Bx

EDWIN THERAPEUTIC UNIT Gravesend Kent (CQC registered) We offer therapeutic care for up to three service users aged 18-65+ Years old in our unit. Service users who need high levels of care due to having Learning disabilities, Challenging behaviours and suffering from Mental health issues.

SINON HOUSE THERAPEUTIC UNIT Rochester Kent (CQC registered) We offer therapeutic care for up to three service users aged 16-31 Years old. We accommodate those service users with high needs due to Pervasive developmental disorder (Autistic Spectrum / Aspergers Syndrome), Challenging behaviours and Mental health issues. We provide personal care, and supervision and psychological in-put through our Unit Psychologist who can provide psychological assessments, CBT and Behavioural Management Plans and Manage CTO’s.

BROOKLYN HOUSE THERAPEUTIC UNIT Gravesend, Kent (Currently being registered with CQC) We will be offering a high level of therapeutic care to young people and adults aged 16-31 Years old with emotional behavioural difficulties, and our qualified multidisciplinary practitioner team is lead by a Therapeutic Registered Manager also with in-put by a qualified Psychologist who provides assessment and psychological in-put into the treatment program of each service users case and ways to modify the behaviours presented by each service user.

Head Office Tel: 020 7091 0851 / 07771 390 832 Email: info@independence-development.co.uk

Kearsney Manor Nursing Home Situated just outside Dover and set in seven acres of parkland with its own lake. OWNED BY THE SISTERS OF THE CHRISTIAN RETREAT. Member of the Registered Nursing Home Association. Registered for 44 Nursing Beds.

developed by the publisher of this Directory

Registered for palliative care. Fully qualified and experienced nursing staff on duty 24 hours. Our aim is to provide the highest standard of nursing care in a warm, friendly environment.

With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • • • • •

Please contact the Matron, Mrs Karen Wilczek on

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit

01304 822135

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Alkham Road, Kearsney, Dover, Kent CT16 3EQ

84

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Dover care homes continued ST MARY’S 8 Eastbrook Place, Dover, Kent CT16 1RP Tel: 01304 204232 

OP

ST MICHAEL’S 166 London Road, Temple Ewell, Dover, Kent CT16 3DE Tel: 01304 823017  LDA SWERFORD HOUSE The Avenue, Temple Ewell, Kent CT16 3AW Tel: 01304 821432 

LDA

THORNDENE Canterbury Road, Swingfield, Dover, Kent CT15 7HZ Tel: 01303 892244  OP PD LDA YA TWYFORD HOUSE Whitfield Avenue, Dover, Kent CT16 2AG Tel: 01304 241804 

WHITE CLIFFS LODGE Primrose Road, Dover, Kent CT17 0JA Tel: 01304 219213 

LDA MH

WHITFIELD CARE HOME 107 Sandwich Road, Whitfield, Dover, Kent CT16 3JP Tel: 01304 820236 Advert outside back cover  WOLVERTON COURT Alkham Valley Road, Alkham, Dover, Kent CT15 7DS Tel: 01304 825544 

OP D

LDA

WOODSIDE RESIDENTIAL CARE HOME Whitfield Hill, Dover, Kent CT16 3BE Tel: 01304 825713 

OP D

LDA YA

Dover care homes with nursing AMI COURT 198 Dover Road, Walmer, Deal, Kent CT14 7NB Tel: 01304 371126  APPLECROFT CARE HOME Sanctuary Close, River, Dover, Kent CT17 0ER Tel: 01304 821331  KEARSNEY MANOR NURSING HOME Alkham Road, Kearsney, Dover, Kent CT16 3EQ Tel: 01304 822135 Advert page 84

OP

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MELVYN & JAN JOHN 3 Portland Terrace, Church Lane, Ripple, Kent CT14 8JJ Tel: 01304 368276  LDA ST STEPHENS NURSING HOME Godwyne Road, Dover, Kent CT16 1SW Tel: 01304 202864  TEMPLE EWELL NURSING HOME Wellington Road, Temple Ewell, Dover, Kent CT16 3DB Tel: 01304 822206 

OP D LDA

OP D

Sandwich care homes EASTRY HOUSE High Street, Eastry, Sandwich, Kent CT13 0HE Tel: 01304 613791  OP D PD LDA SI

GATE HOUSE High Street, Eastry, Sandwich, Kent CT13 0HE Tel: 01304 620177  PD LDA SI YA

EASTRY VILLAS High Street, Eastry, Near Sandwich, Kent CT13 0HE Tel: 01304 619976  LDA YA

WAYFARERS St Barts Road, Sandwich, Kent CT13 0AW Tel: 01304 614155 

For a comprehensive list of home care providers please see page 31.

OP

For a comprehensive list of useful contacts please see page 125.

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

85


e

Kent Society

the

appeal

w sh make one last wish an everlasting memory

Providing housing with care to older people across Kent

Residential Care

Supported Housing

Extra Care

Domiciliary Care

Tel: 01634 723 007 www.twitter.com/abbeyfieldkent

www.abbeyfieldkent.org www.facebook.com/abbeyfieldkent

The Grove is an exceptional home that is independently owned and has recently undergone significant refurbishment. It stands in extensive grounds, has a beautiful dining room and a choice of spacious lounges where residents can relax, socialise and enjoy a variety of activities and entertainment. A wide range of bedrooms is available including several suites. For maximum comfort, we have bathrooms with swing/tilt baths, and shower rooms. Our dedicated staff are carefully selected and trained. They take pride in providing the highest standards of individual care to residents in a warm and supportive manner, making it a very happy home. Our cooks ensure that they provide a selection of high quality, wholesome meals, and cater for all dietary requirements. Visitors can prepare light refreshments and relax with their resident in our ‘dinette’.

The Grove residential home

Our door is always open

to family and friends.

home – with the support and care you need Visit us at: 6 Bower Mount Road Maidstone Kent ME16 8AU Contact the Manager: Tel: 01622 755 292 Fax: 01622 662 414 Email: thegroverh@hotmail.co.uk The Grove_half page advert_v3_185x130mm (7695).indd 1

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Gravesham Gravesend care homes  94 WINDMILL STREET (EXCLUSIVE CARE LTD) 94 Windmill Street, Gravesend, Kent DA12 1LH Tel: 01474 327780 LDA YA

EVA’S FOLLY RESIDENTIAL HOME 33 Parrock Road, Gravesend, Kent DA12 1QE Tel: 01474 320653 

ABBEYFIELD DENE HOLM Dene Holm Road, Northfleet, Kent DA11 8JY Tel: 01474 567532 Advert page 86

HEATHER LODGE 65 Armoury Drive, Gravesend, Kent DA12 1LZ Tel: 01474 331004

OP D

ABBEYFIELD EDWARD MOORE HOUSE Trinity Road, Gravesend, Kent DA12 1LX Tel: 01474 321360 Advert page 86

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ALEXANDRIA’S RESIDENTIAL CARE HOME 147 Wrotham Road, Gravesend, Kent DA11 0QL Tel: 01474 534539  ALLENS MEAD 11 Allens Mead, Gravesend, Kent DA12 2JA Tel: 01474 325190  BENHAM LODGE 42 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 533108 

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CHESTNUTS CARE HOME, THE Wrotham Road, Meopham, Gravesend, Kent DA13 9AH Tel: 01474 812152 Advert page 89 OP D COPPERFIELDS RESIDENTIAL HOME 42 Villa Road, Higham, Kent ME3 7BX Tel: 01474 824122 Advert page 84

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HEVERCOURT Goodwood Crescent, Singlewell, Gravesend, Kent DA12 5EY Tel: 01474 363690 Advert page 55

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HOLLIES RESIDENTIAL HOME, THE 86–90 Darnley Road, Gravesend, Kent DA11 0SE Tel: 01474 568998  LARCHWOOD GROVE 60 Parrock Road, Gravesend, Kent DA12 1QH Tel: 01474 352722  NATIONAL AUTISTIC SOCIETY - RESPITE CARE (KENT) 27 Overcliffe, Gravesend , Kent DA11 0EH Tel: 0207 833 2299 

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ORCHARD COTTAGE 78 Old Road East, Gravesend, Kent DA12 1PE Tel: 07808 173485 Advert page 84 OP

DALE LODGE Dale Road, Southfleet, Gravesend, Kent DA13 9NX Tel: 01474 834877 Advert pages 8 & 9 OP D

OVERCLIFFE HOUSE 30–31 Overcliffe, Gravesend, Kent DA11 0EH Tel: 01179 748400

DALE MOUNT Dale Road, Southfleet, Gravesend, Kent DA13 9NX Tel: 01474 832461 Advert pages 8 & 9 OP D

PELHAM LODGE RESIDENTIAL CARE HOME 52 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 334956 

ECHO SQUARE HOUSE 70 Parrock Road, Gravesend, Kent DA12 1QH Tel: 01179 748400

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PELHAM MANOR 31 Pelham Road, Gravesend, Kent DA11 0HU Tel: 01179 748400 

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ROSEBANK RESIDENTIAL HOME 56 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 537428 

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EDWIN THERAPEUTIC UNIT 82 Edwin Street, Gravesend, Kent DA12 1EJ Tel: 0207 091 0851 Advert page 84

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Visit www.carechoices.co.uk for further assistance with your search for care

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Birling House Residential Home Birling House is part of The Mortimer Society, a charity which consists of two residential homes in Kent offering care to people with physical and/or learning disabilities. In particular we specialise in the care of neurological diseases and over the years have built up an excellent reputation based on our skilled and experienced staff team, homely and welcoming surroundings, good relationships with families and friends, excellent home cooking and a high standard of individualised care for everyone who chooses to make his or her home with us. Person centred care is at the heart of everything we do and our aim is to create an environment where our residents can feel relaxed and secure and continue to do the things they have always enjoyed doing amongst people they know and trust. If you are interested in finding out more about us or would like to come and have a look round, please contact Sue Matthews at:

Birling House, 89 High Street, Snodland, Kent. ME6 5AN Tel: 01634 244689 Fax: 01634 243517 Email us at: birling.house@mortimersociety.org.uk

www.mortimersociety.org.uk

Iden Manor Nursing Home Iden Manor Nursing Home is a beautiful, unspoilt, Victorian manor house set in fifteen acres of peaceful Kent countryside. The Home is registered for 51 clients with the CQC offering nursing care for the elderly and nursing care with Dementia. The team at Iden Manor are committed to the pursuit of excellence in the provision of holistic and evidence based care, in a safe and homely environment. • Short and long term nursing care stay available • Daycare • Respite Care • 24 hour dedicated, well trained and compassionate staff • Specialist care for EMI sufferers, MS, Dementia, Parkinson’s and palliative care • Single or shared room and choice of lounges for residents • Quality home cooked meals offering a varied choice and catering for individual dietary requirements • Resident birthday and special occasions celebrated • Family or carer meals available at nominal charge

• Family celebration days arranged and catered for at a nominal charge • Credit card payments accepted • Regular outings, entertainment and activities offered • Close to local amenities • Gardens, patio areas and sensory garden • Weekly GP visits and out of hours service • Visiting Consultant Geriatrician • Visiting hairdresser, chiropodist, aromatherapist, exercise and movement co-ordinator • Visitor wifi available in communal lounges • Short Notice Admissions

For further information or to arrange a visit please call: 01580 891261, or email: info@whitepostgroup.com Web: www.whitepostgroup.co.uk CRANBROOK ROAD, STAPLEHURST, KENT TN12 0ER

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Gravesend care homes continued SHERINGHAM HOUSE 54 Old Road East, Gravesend, Kent DA12 1NR Tel: 01474 329807

The ChesTnuTs LDA

WELCOME HOUSE RUBY LODGE 58 Pelham Road, Gravesend,Kent DA11 0HZ Tel: 01474 355594

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WINDMILL LODGE 26 Springhead Road, Northfleet, Gravesend, Kent DA11 9QY Tel: 01474 354212 

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Care Home for the Elderly Wrotham Road, Meopham, Kent DA13 9AH • Family run care home • Located in a village setting with spacious grounds • Short and long term residents welcome • 24 hour individual attention by thoughtful, caring staff • Single rooms • En suite facilities • Lifts to all floors

For further help and advice please contact Mrs Lesley Plumb on: Meopham (01474) 812152 email: chestnutscare@aol.co.uk www.chestnutscarehome.co.uk

Gravesend care homes with nursing ASHLEY DOWN NURSING HOME 29 Clarence Place, Gravesend, Kent DA12 1LD Tel: 01474 363638 

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MAYFLOWER CARE HOME Hartshill Road, Northfleet, Gravesend, Kent DA11 7DX Tel: 01474 531030  OP D MH

CHESTNUTS CARE HOME, THE Wrotham Road, Meopham, Gravesend, Kent DA13 9AH Tel: 01474 812152 Advert above right OP D

WINCHESTER HOUSE 180 Wouldham Road, Rochester, Kent ME1 3TR Tel: 01634 624164 Advert page 53 OP D PD YA

GRAVESHAM PLACE INTEGRATED CARE CENTRE 22–22a, Stuart Road, Gravesend, Kent DA11 0BZ Tel: 01474 360300  OP D MH YA

WITHENS NURSING HOME, THE Hook Green Road, Southfleet, Kent DA13 9NP Tel: 01474 834109

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KESSON HOUSE CARE HOME Council Avenue, Northfleet, Gravesend, Kent DA11 9HN Tel: 01474 335241 OP D

Maidstone Maidstone care homes ABBEYFIELD GREENSTED 16 The Orpines, Wateringbury, Maidstone, Kent ME18 5BP Tel: 01622 813106 Advert page 86

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ABBEYFIELD ST MARTINS Martin Square, Larkfield, Kent ME20 6QJ Tel: 01732 842628 Advert page 86

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ALLINGTON WAY – MCCH SOCIETY LIMITED 20 Allington Way, Maidstone, Kent ME16 0HJ Tel: 01622 686681 Advert page 48

ABBEYROSE HOUSE 1 St Michaels Road, Maidstone, Kent ME16 8BS Tel: 01622 762369  OP D MH

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ASHTON LODGE 22 St Michael’s Road, Maidstone, Kent ME16 8BS Tel: 01622 677149 

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AVENUES SOUTH EAST - MAIDSTONE ROAD, 492 Blue Bell Hill, Chatham, Kent ME5 9QN Tel: 01634 869716  LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

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Loose Valley Care Centre

Loose Valley is a Nursing home that provides specialist 24-hour care for the elderly. Set amidst three acres of landscaped grounds, it offers panoramic views of the surrounding countryside – the perfect environment for relaxing and watching the world go by.

Lulworth House Residential Care Centre

A very attractive 1920s property on a leafy avenue in a highly desirable area of Maidstone. The Home comprises two spacious lounges, 38 bedrooms with a refurbished conservatory & patio area.

• Care tailored to each individual’s needs and abilities • Dedicated and highly skilled team of nurses and carers • Rooms are comfortable and airy with all modern amenities • Diverse activities programme to suit every level of ability • A varied menu of home-cooked meals using local ingredients • Beautiful period building in the heart of the Kent countryside • Only two miles away from Maidstone

• Care tailored to each individual’s needs and abilities • Highly experienced team offering specialist Dementia Care • Diverse on and off site activities programme • A varied menu of home-cooked meals using local ingredients • A friendly environment that balances calmness with stimulation • Parties and barbecues during summer months • Centrally located with good transport links

ContaCt US today for more information

ContaCt US today for more information

Loose Valley Care Centre 15 Linton Road, Loose, Maidstone, Kent ME15 0AG

Lulworth House Residential Care Centre Queens Avenue, Maidstone, Kent ME16 0EN

Call 01622 745 959 or email loose.valley@nellsar.com

Call 01622 683 231 or email lulworth.house@nellsar.com

www.nellsar.com

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Call us on 01622 737025

Ashley Gardens Care Home

Residential Nursing Care • Palliative Care Respite, Rehabilitation and Post Operative Care

Ashley Gardens is a modern, purpose built, tastefully decorated and spacious home on the outskirts of Maidstone. Providing a warm friendly environment for older residents who require nursing and/or dementia care. It is registered with the Care Quality Commission. It is in easy reach of local shops, and major road routes M2, M20, A229. Sutton Road, Maidstone, Kent ME15 8RA

Call us on 01892 618721

t: 01622 761 310

ashleygardens@lifestylecare.co.uk www.lifestylecare.co.uk/ashley-gardens/

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Maidstone care homes continued HAVEN CARE HOME, THE 17 Church Road, Tovil, Maidstone, Kent ME15 6QX Tel: 01622 686865 

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BIRLING HOUSE 89 High Street, Snodland, Kent ME6 5AN Tel: 01634 244689 Advert page 88 PD LDA

HEATH ROAD, 85 – MCCH SOCIETY LIMITED Barming, Maidstone, Kent ME16 9LD Tel: 01622 729946 Advert page 48

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BOWERCROFT CARE HOME 5 Bower Mount Road, Maidstone, Kent ME16 8AX Tel: 01622 672623 

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HILLBECK RESIDENTIAL CARE HOME Roundwell, Bearsted, Maidstone, Kent ME14 4HN Tel: 01622 737847 

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HOLLYROOD – MCCH SOCIETY LIMITED Heath Road, Coxheath, Maidstone, Kent ME17 4NP Tel: 01622 743185 Advert page 48 LDA

BEECHTREE HOUSE LTD 62 Buckland Road, Maidstone, Kent ME16 0SH Tel: 01622 752047 

CEDARDALE RESIDENTIAL HOME Queens Road, Maidstone, Kent ME16 0HX Tel: 01622 755338

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CHIPPENDAYLE LODGE RESIDENTIAL CARE HOME 10 Chippendayle Drive, Harrietsham, Maidstone, Kent ME17 1AD Tel: 01622 859230  OP D CHURCH HOUSE The Old Rectory, Rectory Lane, Harrietsham, Maidstone, Kent ME17 1HS Tel: 01622 858970  OP PD D LDA SI

LOOSE COURT Rushmead Drive, Maidstone, Kent ME15 9UD Tel: 01622 747406  OP D PD SI LOWER ROBIN HOOD LANE, 146 – MCCH SOCIETY LIMITED Walderslade, Chatham, Kent ME5 9LB Tel: 01634 200335 Advert page 48

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CHURCH LANE 21 Church Lane, Bearsted, Maidstone, Kent ME14 4EF Tel: 01622 730867  PD LDA

LULWORTH HOUSE DEMENTIA RESIDENTIAL CARE HOME Queens Avenue, Maidstone, Kent ME16 0EN Tel: 01622 683231 Advert page 90

DOROTHY LUCY CENTRE, THE Northumberland Road, Maidstone, Kent ME15 7TA Tel: 01622 678071  OP D MH

MAGNOLIA HOUSE 1 Cripple Street, Loose, Maidstone, Kent ME15 6BA Tel: 01622 747677

EASTFIELD 76 Sittingbourne Road, Maidstone, Kent ME14 5HY Tel: 01622 755153 Advert pages 8 and 9 OP D

MELANIE ANN TRUST, THE 99 Saltings Road, Snodland, Kent ME6 5HA Tel: 01634 243430 

FAIRLAWN RESIDENTIAL HOME 327 Queens Road, Maidstone, Kent ME16 0ET Tel: 01622 751620 

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MELANIE ANN TRUST RESIDENTIAL HOME, THE 251 Saltings Road, Snodland, Kent ME6 5HR Tel: 01634 320894 LDA SI YA

FORGE HOUSE 2 Podkin Wood, Waldersdale, Chatham, Kent ME5 9LY Tel: 01634 671404  LDA MH YA AD

MONT CALM RESIDENTIAL HOME 70–74 Bower Mount Road, Maidstone, Kent ME16 8AT Tel: 01622 752117 OP D

GREENBANKS RESIDENTIAL CARE HOME 31 Buckland Road, Maidstone, Kent ME16 0SL Tel: 01622 755859

OAST, THE 2 Plains Avenue, Maidstone, Kent ME15 7AT Tel: 01622 752969 

GROVE RESIDENTIAL HOME, THE 6 Bower Mount Road, Maidstone, Kent ME16 8AU Tel: 01622 755292 Advert page 86

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PARKWOOD HOUSE West Street, Harrietsham, Maidstone, Kent ME17 1JZ Tel: 01622 859710  LDA

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Maidstone care homes continued PELICAN COURT, 6 6 Pelican Court, Cateringbury, Maidstone, Kent ME18 5RJ Tel: 01622 814008  OP PD LDA YA

TUNBURY AVENUE, 151 – MCCH SOCIETY LIMITED 151 Tunbury Avenue, Chatham, Kent ME5 9HY Tel: 01634 671768 Advert page 48 LDA

PILGRIMS VIEW Roberts Road, Snodland, Kent ME6 5HL Tel: 01634 241906 Advert page 55 OP D

UNITED RESPONSE - JOHN STREET, 17 Maidstone, Kent ME14 2SQ Tel: 01622 664021

PILGRIMS WAY CARE HOME WITH NURSING 10 Bower Mount Road, Maidstone, Kent ME16 8AU Tel: 01622 756635

VALE RESIDENTIAL CARE HOME, THE 191 Willington Street, Maidstone, Kent ME15 8ED Tel: 01622 762332 

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PD LDA

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RECTORY HOUSE The Old Rectory, Rectory Lane, Harrietsham, Maidstone, Kent ME17 1HS Tel: 01622 851114  OP D PD LDA MH SI YA

WOODGATE – MCCH SOCIETY LIMITED Queens Road, Maidstone, Kent ME16 0JG Tel: 01622 677235 Advert page 48

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SAPPHIRE HOUSE 166 Tonbridge Road, Maidstone, Kent ME16 8SR Tel: 01622 673776 PD LDA MH SI YA

WOODLANDS VILLA 496 Loose Road, Maidstone, Kent ME15 9UF Tel: 01622 746295 

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MAIDSTONE CARE CENTRE 259 Boxley Road, Maidstone, Kent ME14 2AR Tel: 01622 672292

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SOUTHLANDS East Street, Harrietsham, Maidstone, Kent ME17 1HH Tel: 01622 858713  LDA

Maidstone care homes with nursing ASHLEY GARDENS CARE CENTRE Sutton Road, Maidstone, Kent ME15 8RA Tel: 01622 761310 Advert page 90

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BARTY HOUSE NURSING HOME Roundwell, Bearsted, Maidstone, Kent ME14 4HN Tel: 01622 737025 Advert page 90

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BETSY CLARA NURSING HOME Courtenay Road, Tovil, Maidstone, Kent ME15 6UW Tel: 01622 687523  OP D MH GAVIN ASTOR HOUSE NURSING HOME Royal British Legion Village, Aylesford, Kent ME20 7NF Tel: 01622 791056  OP PD LDA SI YA LOOSE VALLEY NURSING HOME 15 Linton Road, Loose, Maidstone, Kent ME15 0AG Tel: 01622 745959 Advert page 90 LUKESTONE DEMENTIA NURSING HOME 7 St Michaels Road, Maidstone, Kent ME16 8BS Tel: 01622 755821 Advert page 93

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O’SHEA PARTNERSHIP BOXLEY ROAD, 239 Maidstone, Kent ME14 2BG Tel: 01622 758802  PD LDA MH SI YA PILGRIMS WAY CARE HOME WITH NURSING 10 Bower Mount Road, Maidstone, Kent ME16 8AU Tel: 01622 756635 POPLARS CARE CENTRE 158 Tonbridge Road, Maidstone, Kent ME16 8SU Tel: 0844 472 5179

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SUTTON VALENCE CARE HOME North Street, Sutton Valence, Maidstone, Kent ME17 3LW Tel: 01622 843999

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Staplehurst care homes ABBOTSLEIGH DEMENTIA NURSING AND RESIDENTIAL CARE HOME George Street, Staplehurst, Tonbridge, Kent TN12 0RB Tel: 01580 891314 Advert below OP D GRESHAM HOUSE Station Road, Staplehurst, Kent TN12 0PZ Tel: 01883 732211

LDA SI YA

HEDGEROWS, 1 AND 2 1 and 2 Station Road, Staplehurst, Kent TN12 0QQ Tel: 01580 893269  LDA YA SOBELL LODGE CARE HOME PHYSICAL DISABILITIES (LEONARD CHESHIRE DISABILITY) High Street, Staplehurst, Tonbridge, Kent TN12 0BJ Tel: 01580 893729  PD YA

Staplehurst care homes with nursing ABBOTSLEIGH DEMENTIA NURSING AND RESIDENTIAL CARE HOME George Street, Staplehurst, Tonbridge, Kent TN12 0RB Tel: 01580 891314 Advert below OP D IDEN MANOR NURSING HOME Cranbrook Road, Staplehurst, Tonbridge, Kent TN12 0ER Tel: 01580 891261 Advert page 88 OP D PD SI YA

STAPLEHURST MANOR NURSING HOME Frittenden Road, Staplehurst, Tonbridge, Kent TN12 0DG Tel: 01580 849110 Advert page 76  

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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Lukestone Care Centre

A residential Nursing home providing 24-hour care for elderly people who have been diagnosed with Dementia and related illnesses – staffed by a dedicated and highly skilled team of nurses and carers.

Abbotsleigh Care Centre

This modern, 61-bedded purpose-built Dementia and Nursing Care Home offers outstanding amenities and is staffed by a dedicated and highly skilled team of nurses and carers, in a beautiful rural setting just 15 minutes from Maidstone.

• Care tailored to each individual’s needs and abilities • Highly experienced team offering specialist Dementia Care • A perfectly balanced environment of calmness and stimulation • Fun and stimulating activities programmes designed to suit the individual • Individualised menus of home-cooked food and drinks • Centrally located with good transport links

• Care tailored to each individual’s needs and abilities • Dementia Residential and Dementia Nursing facilities • Continuous care through all the stages of Dementia • Large en-suite bedrooms • Beautifully landscaped and secure gardens • Day trips and summer barbecues • Aromatherapy, Chiropody and Hairdressing onsite

ContaCt US today for more information

ContaCt US today for more information

Lukestone Care Centre 7 St Michael’s Road, Maidstone, Kent ME16 8BS

Abbotsleigh Care Centre George Street, Staplehurst, Kent TN12 0RB

Call 01622 755 821 or email lukestone@nellsar.com

Call 01580 891 314 or email abbotsleigh@nellsar.com

www.nellsar.com

www.nellsar.com

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Holywell Park Nursing & Residential Care

Family run home for over 25 years CQC Quality Rating - “Excellent”

About Us

Nursing and Residential

Holywell Park has been a family run home for over 25 years. We provide 24 hr care in a caring and homely environment and we are proud to be rated ‘Excellent’ by CQC. Residents at Holywell Park can enjoy tastefully decorated en-suite bedrooms with stunning views of the countryside, as well as four lounges, including a well-stocked library. Bedrooms can be decorated and furnished to your taste if enough notice is given.

Single en-suite rooms Apartments 24 hour care by RGNs and NVQ qualified staff Excellent cuisine Beautiful landscaped gardens Passenger lifts 4 Spacious lounges

Nursing Care

Conservatories

We provide comprehensive individualised nursing care delivered by our experienced team of fully trained Nurses and Care Assistants. We cater for those requiring general nursing care and also for those who require some specialist nursing care. Each resident will receive an assessment prior to admission to ensure that we are able to meet their needs.

Hairdressing salon Regular entertainment and garden parties Respite care Daily activities and outings On-Site laundry service Beautiful surroundings

For a free colour brochure call:

01732 822 215

Residential Care We provide residential care in luxury and homely surroundings. We will not only look after all the personal needs of our residential care residents but also promote their social being and independence. As with our nursing clients, we will also carry out a full assessment prior to admission.

Respite Care We understand the considerable pressures of looking after a very dependent elderly person and are aware that at times you may appreciate a break. Should you need to arrange care for a short period to as long as you wish then please contact contact us and we will carry out a full assessment of needs.

Hodsoll Street, Ash-cum-Ridley, Nr Sevenoaks, Kent TN15 7LE www.holywellpark.com Email: holywellpark@aol.com This Directory’s helpline 0800 389 2077 – information on choosing and paying for care 94


Sevenoaks Edenbridge care homes ABBEYFIELD STANGROVE LODGE Manor House Gardens, Edenbridge, Kent TN8 5EG Tel: 01732 864975 Advert page 86 OP D EDENBRIDGE AND SUPPORTED LIVING SERVICE 1 Phillippines Close, Off Hever Road, Edenbridge, Kent TN8 5GN Tel: 01732 782700 OP LDA YA FALCONER’S COURT High Street, Edenbridge, Kent TN8 5NW Tel: 01732 866407 

PHILLIPPINES CLOSE, 1 House 3, off Hever Road, Edenbridge, Kent TN8 5GN Tel: 01732 782700

OP LDA YA

STANHOLM RESIDENTIAL CARE HOME FOR THE ELDERLY Mill Hill, Edenbridge, Kent TN8 5DB Tel: 01732 863748

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ROCKDALE HOUSE Rockdale Lodge, Rockdale Road, Sevenoaks, Kent TN13 1JT Tel: 01732 454763 

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ST JOHN’S COTTAGE Hospital Road, Sevenoaks, Kent TN13 3PH Tel: 01732 457800 

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Sevenoaks care homes ABBEYFIELD THE DYNES Nightingale Road, Kemsing, Sevenoaks, Kent TN15 6RU Tel: 01959 523834 Advert page 86 ALPINE CARE HOME 10 Bradbourne Park Road, Sevenoaks, Kent TN13 3LH Tel: 01732 455537 

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CHIPSTEAD LAKE - CARE HOME PHYSICAL DISABILITIES Chevening Road, Chipstead, Sevenoaks, Kent TN13 2SD Tel: 01732 459510 

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COUNTRY HOME CARE Sedgebrook Cottage, Brook Lane, Plaxtol, Sevenoaks, Kent TN15 0QU Tel: 01732 810821 

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EMILY JACKSON CLOSE, 1-3 Eardley Road, Sevenoaks, Kent TN13 1XH Tel: 01732 465987

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HARPWOOD RESIDENTIAL HOME Seven Mile Lane, Wrotham Heath, Sevenoaks, Kent TN15 7RY Tel: 01732 882282 Adverts pages 96 and 120

WESTERHAM PLACE RESIDENTIAL CARE HOME Westerham Place, Quebec Square, Westerham, Kent TN16 1TD Tel: 0208 8730217 OP WHITE LODGE RESIDENTIAL HOME 62 West End, Kemsing, Sevenoaks, Kent TN15 6QB Tel: 01732 761227 

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OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

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Lavenders advert_Layout 1 31/01/2013 15:54 Page 1

One of Kent’s finest Residential Homes l

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Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport. The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens. We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms.

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An excellent home cooked and choice menu.

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Varied programme of social, occupational and spiritual activities.

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Respite and holiday provision.

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We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email marcus@lavenders.info Lavenders, Lavenders Road, West Malling, Kent ME19 6HP

www.facebook.com/LavendersCareHome

At Harpwood…we really do care info@harpwood.co.uk

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation. The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam.

Facilities available include: • • • • •

24 hour care Choice of spacious lounges Conversation parlour Cuisine of the highest standard Assistance with bathing, dressing and personal grooming • Monitoring & supervision of medications • Flexible visiting including luncheon guests

Call

96

01732 882 282

• • • • •

Lift and easy to manage stairs Day-care facilities Short and long stays Planned social, cultural & spiritual activities Telephone outlets for private use (installation at residents cost) www.harpwood.co.uk • Choice of en-suite rooms • On-site professional hairdressing saloon

and ask about our special introductory periods designed to help you settle in.

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Sevenoaks care homes with nursing ABBEY COURT NURSING HOME - WEST KINGSDOWN School Lane, West Kingsdown, Sevenoaks, Kent TN15 6JB Tel: 01474 854136 OP PD EMILY JACKSON HOUSE Emily Jackson Close, 34 Eardley Road, Sevenoaks, Kent TN13 1XH Tel: 01732 622687 Advert page 53

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GLOUCESTER HOUSE Lansdowne Road, Sevenoaks, Kent TN13 3XU Tel: 01732 741488 

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HOLYWELL PARK Hodsoll Street, Ash-cum-Ridley, Sevenoaks, Kent TN15 7LE Tel: 01732 822215 Advert page 94

PINEHURST HOUSE NURSING HOME Filmer Lane, Sevenoaks, Kent TN14 5AQ Tel: 01732 807698 Advert page 76

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SUNRISE OPERATIONS SEVENOAKS LIMITED 64–70 Westerham Road, Bessels Green, Sevenoaks, Kent TN13 2PZ Tel: 01732 807116 Advert page 51  OP D

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KIPPINGTONS NURSING HOME Grange Road, Oak Lane, Sevenoaks, Kent TN13 2PG Tel: 01732 451829 OP D MANORDENE Forge Lane, West Kingsdown, Sevenoaks, Kent TN15 6JD Tel: 0208 464 3330 OP D PD YA

WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WHAT ARE THE CARE OPTIONS? WHAT ARE THE CARE OPTIONS? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK HOW WILL I KNOW WHICH TO CHOOSE? HOW I KNOW WHICH TO CHOOSE? WHATWILL IF MUM DOESN’T AGREE? WHAT IF MUM DOESN’T AGREE? VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 CALL CARE SELECT FOR MORE INFORMATION: CALL FOR(65+) MORE INFORMATION: P Older people D Dementia PD Physical disability LDA Learning disability, autism ServiceCARE OSELECT User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

0800 389 2077 0800 389 2077

Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

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www.bramptonlodge.com • 01303258227 • info@bramptonlodge.com Luxurious accommodation, beautiful surroundings and first rate care in a superb location!

luxury residential care home for the elderly

• Full activities programme • Comfortable lounges • Beautiful bedrooms • Landscaped garden • Excellent facilities • Modern building • Gourmet meals • Respite care • Hotel style For more information or to arrange a visit, contact Marie:

info@bramptonlodge.com

01303258227

www.bramptonlodge.com

“outstanding care, love and friendship from all staff ” (Resident’s Daughter)

4 Dixwell Road • Folkestone • Kent • CT20 2LG


Shepway Folkestone care homes AMBER HOUSE RESIDENTIAL CARE HOME 33 Shorncliffe Road, Folkestone, Kent CT20 2NQ Tel: 01303 254459  ANCHORAGE HOUSE 12 Margaret Street, Folkestone, Kent CT20 1LJ Tel: 01303 211195 Advert page 44 and 103 

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CAMELOT LODGE 19 Christchurch Road, Folkestone, Kent CT20 2SJ Tel: 01303 251215  MH YA

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CARLILE LODGE 17 Grimston Avenue, Folkestone, Kent CT20 2QE Tel: 01303 250183 

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ARTHUR COURT 22–24 Christ Church Road, Folkestone, Kent CT20 2SL Tel: 01303 258777  MH YA AD

CHERRIES, THE 30 Julian Road, Folkestone, Kent CT19 5HW Tel: 01303 259561 

ASHLEY AVENUE, 3 - BLYTHSON LIMITED Folkestone, Kent CT19 4PX Tel: 01303 252787 

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CUMBRIA HOUSE CARE HOME 84–86 Shorncliffe Road, Folkestone, Kent CT20 2PG Tel: 01303 254019 Advert inside front cover OP

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FINN FARM LODGE 2 Bathurst Road, Folkestone, Kent CT20 2NJ Tel: 01303 252821 

ASHLEY AVENUE, 5 - BLYTHSON LIMITED Cheriton, Folkestone, Kent CT19 4PX Tel: 01303 252787  ASHLEY AVENUE, 95 Folkestone, Kent CT19 4PJ Tel: 01303 266453 

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ASHLEY HOUSE 6 Julian Road, Folkestone, Kent CT19 5HP Tel: 01303 241024  BRACKNELL HOUSE RESIDENTIAL CARE HOME 34 Helena Road, Capel-le-Ferne, Folkestone, Kent CT18 7LQ Tel: 01303 254496  BRAMPTON LODGE 4 Dixwell Road, Folkestone, Kent CT20 2LG Tel: 01303 258227 Advert page 98

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GRANGE CARE HOME, THE 22 Cornwallis Avenue, Folkestone, Kent CT19 5JB Tel: 01303 252394 Advert inside front cover

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GRIMSTON HOUSE 16 Grimston Gardens, Folkestone, Kent CT20 2PU Tel: 01303 244958 

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GROSVENOR COURT 15 Julian Road, Folkestone, Kent CT19 5HP Tel: 01303 221480 

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HARBOUR HOUSE 6 Margaret Street, Folkestone, Kent CT20 1LJ Tel: 01303 226189 Advert page 44 and 103 

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BROADMEADOW Park Farm Road, Folkestone, Kent CT19 5DN Tel: 01303 854900  OP D PD YA

HATFIELD LODGE 1–3 Trinity Gardens, Folkestone, Kent CT20 2RP Tel: 01303 253253 Advert outside back cover 

BROADSTREET HOUSE Broadstreet, Lyminge, Folkestone, Kent CT18 8DZ Tel: 01303 862448 

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LABURNUM HOUSE 41 Grimston Avenue, Folkestone, Kent CT20 2QD Tel: 01303 227192  LDA YA

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MAGENTA 31 St John’s Church Road, Folkestone, Kent CT19 5BH Tel: 01303 252787  LDA

BURNHAM 19 Julian Road, Folkestone, Kent CT19 5HW Tel: 01303 221335 

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HAWKINGE HOUSE

Hurricane Way, Hawkinge, Kent CT18 7SS

Nursing Home & Care Suites

Relationship Centred Care™

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.hawkingehouse.co.uk Tel: 01303 890100 Fax: 01303 890103 Email: enquiries@hawkingehouse.co.uk


Folkestone care homes continued MANDALAY CARE HOME 10-14 Julian Road, Folkestone, Kent CT19 5HP Tel: 01303 258095  OP D LDA

ST CLAIRE’S CARE HOME 18-24 Claremont Road, Folkestone, Kent CT20 1DQ Tel: 01303 254897  OP D

MAPLE HOUSE 32 Julian Road, Folkestone, Kent CT19 5HW Tel: 01303 251618 

ST HELIER’S HOTEL 25-26 Clifton Gardens, Folkestone, Kent CT20 2EF Tel: 01303 254980 Advert below

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MARLBOROUGH HOUSE 78-80 Coolinge Road, Folkestone, Kent CT20 1EP Tel: 01303 259160  OP D LDA

ST JOHN’S CHURCH ROAD, 33 – BLYTHSON LIMITED 33 St John’s Church Road, Folkestone, Kent CT19 5BH Tel: 01303 252787  LDA

MILLFIELD HOUSE 16 Millfield, Folkestone, Kent CT20 1EU Tel: 01303 226446 

TANGLEWOOD 252 Canterbury Road, Hawkinge, Folkestone, Kent CT18 7AY Tel: 01303 891616

MONT CALM – CLIFTON CRESCENT 3 Clifton Crescent, Folkestone, Kent CT20 2EL Tel: 01303 242940  MONT CALM – FOLKESTONE 24-26 Earls Avenue, Folkestone, Kent CT20 2HE Tel: 01303 251600  MONT CALM – SANDGATE ROAD 211 Sandgate Road, Folkestone, Kent CT20 2HU Tel: 01303 251093  PELHAM HOUSE 5-6 Pelham Gardens, Folkestone, Kent CT20 2LF Tel: 01303 252145

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TRANQUILITY HOUSE 39 Cheriton Gardens, Folkestone, Kent CT20 2AS Tel: 01303 244049  OP D MH

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TRISTFORD 7 Radnor Park West, Folkestone, Kent CT19 4QF Tel: 01303 241720 

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TUDOR LODGE 18-20 Manor Road, Folkestone, Kent CT20 2SA Tel: 01303 251195 Advert outside back cover 

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RADNOR HOUSE 139 Canterbury Road, Hawkinge, Folkestone, Kent CT18 7AX Tel: 01303 894693  LDA SI RAVENLEA 11 Ravenlea Road, Folkestone, Kent CT20 2JU Tel: 01303 255729 PD LDA YA ROSEMERE CARE HOME 13 Grimston Gardens, Folkestone, Kent CT20 2PT Tel: 01303 255775  OP MH SANDGATE MANOR 46 Military Road, Sandgate, Folkestone, Kent CT20 3BH Tel: 01303 248313  PD SEAVIEW 23 Old Dover Road, Capel-Le-Ferne, Folkestone, Kent CT18 7HW Tel: 01303 246404 

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TURKETEL ROAD 8 Turketel Road, Folkestone, Kent CT20 2PA Tel: 01303 256516 

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WESTVIEW 2 Marten Road, Folkestone, Kent CT20 2JR Tel: 01303 245629 

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St Heliers Residential Hotel

25-26 Clifton Gardens, Folkestone, Kent St Heliers is an elegant Licensed Residential Home run as a Hotel. Our beautiful Victorian building located close to the Leas overlooks the sea and offers large unique furnished or unfurnished en-suite rooms for longterm Retirement, Holiday and Respite Care or Convalescence. Breakfast, dinner and supper freshly prepared by our own chefs.

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Tel: 01303 254 980 | management@st-heliers.net

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Compassionate nursing care in a home overlooking the Royal Military Canal. Tel: 01303 267557 Fax: 01303 267557 20 Twiss Avenue, Hythe, Kent CT21 5NU • Email: st.margarets@hotmail.com • Web: www.stmargaretshythe.com

Quality & care...

...it’s at the heart of everything we do. St Margaret’s is an established nursing home, which has served the local community for many years. We treat every resident with dignity and respect and aim to promote a happy and healthy environment for all. Whether you are looking for yourself or a family member, choosing a suitable nursing home can be a difficult decision. We care about our residents. All our staff, regardless of their role at St Margaret’s want to know you are happy and that we are doing all we can to provide you with a comfortable home and a feeling of wellbeing. Our unique Royal Military canal-side location with Hythe High Street just a short walk away offers the opportunity for our residents to enjoy not only the amenities of St Margaret’s but also those on our doorstep. Our care will suit your individual requirements, from nursing care to short-term convalescence and respite to palliative care. We are totally dedicated to care, not only for our residents but for their relatives as well.

Sherwood House in Rochester, Kent is a newly refurbished dementia home with 32 en-suite rooms, three communal lounges for individually tailored activities and many other facilities.

DEMENTIA CARE

OPENING SUMMER 2015

For further information, please telephone 07466 387138.


Folkestone care homes with nursing HAWKINGE HOUSE Hurricane Way, Hawkinge, Folkestone, Kent CT18 7SS Tel: 01303 890100 Advert page 100  OP D PD MH YA

NELSON PARK HOMES

WELLS HOUSE NURSING HOME Radnor Cliffe Crescent, Folkestone, Kent CT20 2JQ Tel: 01303 850727 

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WELLS LODGE NURSING HOME 60 Earls Avenue, Folkestone, Kent CT20 2HA Tel: 01303 850898 

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• Full residential care

BRADWELL HOUSE 14 Brockhill Road, Hythe, Kent CT21 4AQ Tel: 01303 239439 CEDAR HOUSE RESIDENTIAL CARE HOME 93 Seabrook Road, Hythe, Kent CT21 5QP Tel: 01303 267065 Advert page 104 CORNERWAYS RESIDENTIAL HOME 1 Tanners Hill, Hythe, Kent CT21 5UE Tel: 01303 268737 Advert page 104 ELM LEA RESIDENTIAL CARE HOME 17 Bartholomew Lane, Hythe, Kent CT21 4BX Tel: 01303 269891 Advert page 104 HF TRUST – LYMPNE PLACE (HIGH TREES AND THE BEECHES) Aldington Road, Lympne, Hythe, Kent CT21 4PA Tel: 01303 260453

Nelson Park Homes is a small family run business that offer high quality, person centred support services for adults with a diverse range of learning disabilities, mental and medical health problems. Our residential care homes are run by qualified staff providing 24h quality care. All our homes are on the coast and are located in Folkestone

For a brochure please contact Tina Dennison on 01304 852160 Mobile: 07740512943 Email: manager.nelsonpark@xln.co.uk Web: www.nelsonparkcare.co.uk Tina Dennison,12 Margaret Street, Folkestone, Kent CT20 1LJ

Hythe care homes ABBEY LODGE RESIDENTIAL HOME 91 Seabrook Road, Hythe, Kent CT21 5QP Tel: 01303 265175 Advert page 104

• Respite

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HIGHFIELD PRIVATE REST HOME 77 Seabrook Road, Hythe, Kent CT21 5QW Tel: 01303 267036 Advert page 104

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REDLYNCH HOUSE RESIDENTIAL HOME 19 Hillcrest Road, Hythe, Kent CT21 5EU Tel: 01303 264252 

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SEABROOK ROAD, 26 Hythe, Kent CT21 5NA Tel: 01303 266453 

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TYNWALD RESIDENTIAL HOME Hillside Street, Hythe, Kent CT21 5DJ Tel: 01303 267629  VILLA MARIA 53 Seabrook Road, Hythe, Kent CT21 5QE Tel: 01303 266723  WILLOWS, THE 33 Stade Street, Hythe, Kent CT21 6DA Tel: 01303 266963 

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Hythe care homes with nursing BALGOWAN NURSING HOME 46 Bartholomew Lane, Hythe, Kent CT21 4BX Tel: 01303 266782  HYTHE NURSING HOME 91 North Road, Hythe, Kent CT21 5ET Tel: 01303 265441 

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SALTWOOD CARE CENTRE Tanners Hill, Hythe, Kent CT21 5UQ Tel: 01303 262421 

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ST MARGARET’S NURSING HOME 20 Twiss Avenue, Hythe, Kent CT21 5NU Tel: 01303 267557 Advert page 102

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Elm Lea

RESIDENTIAL HOME, HYTHE

Cornerways Residential Care Home for Elderly People Professionally trained staff provide the highest standards of care for residential and respite care in a homely atmosphere by the sea. Come and pay us a visit anytime

Tel: 01303 267065 www.cedar-house.net 93 Sabrook Road, Hythe, Kent CT21 5QP Email: iyeo@cedar-respite.co.uk

RESIDENTIAL HOME, HYTHE Cornerways is located near Hythe High Street with it’s many shops & restaurants. Elm Lea is located within a short walk from the village of Saltwood. Both homes are owned by a family with over 25 years experience, in caring for the elderly. They are set within their own large grounds with beautiful gardens, where our residents can spend time when the weather allows. l

Run under the direction of the same and very experienced Registered Manager.

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Spacious single en suite rooms. If desired, 1 shared en suite room possible.

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Visiting Dentist, optician, chiropodist, hairdresser and musicians/ entertainers.

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Delicious home cooked meals and special diets catered for

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Passenger lift serves all floors. Nurse call system in all rooms

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24-hour care provided by our highly trained staff Furnished to high standards throughout

Elm Lea Residential Home

17 Bartholomew Lane, Saltwood, Hythe, Kent CT21 4BX. Tel: 01303 269 891 n Email: elmleacare@ymail.com

Cornerways Residential Home 1 Tanners Hill, Hythe, Kent CT21 5UE. Tel: 01303 268 737 n Email: cornerways@ymail.com

www.hythecarehomes.com

Abbey Lodge Rest Home

Why Choose Us? Abbey Lodge offers flexible & responsive care in a beautiful environment with its lovely views of the sea & landscaped gardens. High quality luxurious accommodation providing individually tailored care for the elderly where independence and individuality is promoted. 91 Seabrook Road, Hythe, Kent CT21 5QP Tel: 01303 265 175 Email: mail@abbeyresthome.co.uk Web: www.abbeyresthome.co.uk

• Long term care, Respite care, Day care • Experienced owner manager. • Regular in house activities • Wifi internet access • Library

Email: info@highfieldresthome.com Website: www.highfieldresthome.com

• • • • • • • •

Highest quality care in a family environment Professional management supported by NVQ staff Comfortable accommodation with en-suite facilities All single room occupancy with the exception of couples Wholesome varied meals, all diets catered for Outings and In-house activities Attractive gardens and balconies with sea views Four lounges and all facilities

77 SEABROOK ROAD, HYTHE, KENT CT21 5QW - TEL: 01303 267036

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Romney Marsh care homes BAY, THE 30–31 Dymchurch Road, St Mary’s Bay, Romney Marsh, Kent TN29 0ET Tel: 01797 367538 

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MADEIRA LODGE CARE HOME Madeira Road, Littlestone-on-Sea, New Romney, Kent TN28 8QT Tel: 01797 363242 Advert page 107 OP D MH

BEACHES, THE 13 Jefferstone Lane, St Mary’s Bay, Romney Marsh, Kent TN29 0SW Tel: 01303 873787  LDA

MARSHLANDS Dennes Lane, Lydd, Kent TN29 9PU Tel: 01797 320088 

BEECHCARE 99 Dunes Road, Greatstone, New Romney, Kent TN28 8SW Tel: 01797 362121 PD LDA

MONT CALM – LYDD Manor House, Manor Road, Lydd, Romney Marsh, Kent TN29 9HR Tel: 01797 321127 

BRIGHTCARE 20 Taylors Lane, St Mary’s Bay, Romney Marsh, Kent TN29 0EU Tel: 01797 366866  BUNGALOW, THE Dennes Lane, Lydd, Kent TN29 9PU Tel: 01797 321612 

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COTSWOLD LODGE Coast Road, Littlestone, New Romney, Kent TN28 8QY Tel: 01797 367453  LDA YA CRANMORE Church Road, New Romney, Kent TN28 8EY Tel: 01797 367274 

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EDEN COTTAGE 6 The Oval, Dymchurch, Romney Marsh, Kent TN29 0LR Tel: 01303 872686  LDA YA

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OLD RECTORY RESIDENTIAL HOME, THE New Hall Close, Dymchurch, Romney Marsh, Kent TN29 0LE Tel: 01303 874470  OLD SCHOOL HOUSE Church Lane, New Romney, Kent TN28 8ES Tel: 01797 366477

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PADDOCK, THE 80 High Street, Lydd, Romney Marsh, Kent TN29 9AN Tel: 01797 321292  LDA YA PALM CARE 12 Hardy Road, Greatstone, New Romney, Kent TN28 8SF Tel: 01797 367006 

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FAIRWAYS RESIDENTIAL HOME Madeira Road, Littlestone, New Romney, Kent TN28 8QX Tel: 01797 362336  OP

ROMNEY COTTAGE RESIDENTIAL CARE HOME Madeira Road, Littlestone, New Romney, Kent TN28 8QX Tel: 01797 363336  OP D MH AD

FOAM, THE 3 Chapel Road, Dymchurch, Romney Marsh, Kent TN29 0TD Tel: 01303 875151  PD LDA MH YA

ROSE COTTAGE Oak Lodge Road, New Romney, Kent TN28 8BG Tel: 01797 362842 

HOMELEIGH FARM Dungeness Road, Lydd, Romney Marsh, Kent TN29 9PS Tel: 01797 321506  LDA YA

ROSECROFT 69-71 Meehan Road, Greatstone, New Romney, Kent TN28 8NZ Tel: 01797 361601 

LITTLECROFT 132–134 Dunes Road, Greatstone, New Romney, Kent TN28 8SP Tel: 01797 367549  PD LDA

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SALTINGS, THE 7 The Saltings, Littlestone, New Romney, Kent TN28 8AE Tel: 01797 366216  LDA

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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105


Bethany Lodge & Bethany house Specialist care for young people with disabilities

Bethany Lodge & Bethany House are specialist homes for young adults who have a physical disability. Each home is registered with the Care Quality Commission to provide Nursing & Residential Care. Bethany Lodge is a purpose built unit. It was opened in 1992 and had 24 single rooms all of which are on the ground floor. Bethany House was opened in 1997 having been purpose designed and built for clients with disabilities. There are 15 single rooms all of which are en-suite with their own toilet, washbasin and shower. Bethany Lodge & Bethany House are located on the southern coast of Kent at Dymchurch. The sea, the town and its amenities are a short walk away over level ground, making it ideal for wheelchair users. On-site facilities include: a hydro-therapy pool, multi-sensory room and a large arts and crafts room. The management of both homes places great emphasis on staff training and development, which helps maintain high standards of care for our clients through developing a learning environment for our staff. We have been recognised as an Investor in People (I.I.P) since 1998. If you would like to find out more about Bethany Lodge & Bethany House please visit our website www.bethanylodge.co.uk or e-mail bethanylodge@btconnect.com We can be found at 35 Eastbridge Road, Dymchurch, Kent TN29 0PG Tel: 01303 872289 Fax: 01303 875351


Romney Marsh care homes continued SANDBANKS CARE HOME Coast Road, Littlestone-on-Sea, New Romney, Kent TN28 8RA Tel: 01797 366810 Advert below OP D MH

SPRINGS COMMUNITY, THE Coast Drive, St Mary’s Bay, Romney Marsh, Kent TN29 0HN Tel: 01797 363550 

SEABOURNE HOUSE 61 Seabourne Way, Dymchurch, Romney Marsh, Kent TN29 0PX Tel: 01303 875154  LDA YA

ST BRANNOCKS Dymchurch Road, New Romney, Kent TN28 8UF Tel: 01797 366663  LDA MH SI YA

SEABREEZES 61 Meehan Road, Greatstone, New Romney, Kent TN28 8NZ Tel: 01797 369150  LDA YA

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TAMARISK 48 Leonard Road, Greatstone, New Romney, Kent TN28 8RX Tel: 01797 364562  OP PD LDA SI YA

Romney Marsh care homes with nursing BETHANY HOUSE CARE HOME 30 Eastbridge Road, Dymchurch, Romney Marsh, Kent TN29 0PG Tel: 01303 875199 Advert page 106  BETHANY LODGE NURSING HOME 35 Eastbridge Road, Dymchurch, Romney Marsh, Kent TN29 0PG Tel: 01303 872289 Advert page 106 

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CREEDY HOUSE Nether Avenue, Littlestone-on-Sea, New Romney, Kent TN28 8NB Tel: 01797 362248 Advert outside back cover OP D PD

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LINDAU RESIDENTIAL HOME 104 Littlestone Road, New Romney, Kent TN28 8NH Tel: 01797 364371 

Belmont Sandbanks Care Group offers care for people in delightful settings in coastal Kent and East Sussex. We provide specialist care for people in these areas via our services which include Residential Care, Day Care Services, Respite Services and Home Care Services. Belmont Sandbanks Care Group consists of Madeira Lodge, Sandbanks and Edendale, which offer specialist dementia care for the elderly. Madeira Day Services is a day centre within the grounds of Madeira Lodge, offering care and support to older people with dementia and other mental health problems who may live alone or be cared for by others. There is a registered mental nurse and dementia clinic available through our day services to offer clinical support and supervision for staff, service users and families at all of our sites. In addition to the residential and day care services, Belmont Sandbanks also offers assisted Home Care Services. Our skilled care assistants and domestic assistants can come to your home to help with your in-house care.

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We offer personal and domestic care in the home and a wide range of services, please feel free to discuss these options with us. Combined, our services provide a spectrum of care for the elderly with dementia. We also offer a diverse range of complimentary services for families. Unlike many residential care businesses we do things very differently by offering a wide range of care services to support the local community, these include: •

Residential Care

Dementia Clinics

Respite Care

Rehabilitation Care & Emergency Support

Home Care & Domestic Care Services

Day Care Services

Dementia friendly communities

As an organisation we took the decision to offer a more rounded care support system to help all those caring for people with Dementia. With Belmont Sandbanks you need not only come to us for residential support but for full support, whether it be living with us or at your own home. Thank you.

If you have any questions, please don’t hesitate to get in touch. T: 01797 366810 E: info@belmontsandbanks.co.uk W: www.belmontsandbanks.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care

107


NuRSiNg AND RESiDENTiAl HoME

Woodstock Residential Care Centre

A specialist centre providing 24-hour Residential care for the frail elderly and people suffering from Dementia. Woodstock provides a comfortable and secure setting for care for up to 51 residents in Sittingbourne.

Providing: Planned care, as individual as you are, to meet your needs and wishes Highly trained, experienced and dedicated staff A friendly and homely environment Dignity, respect and choice Peace of mind

• Care tailored to each individual’s needs and abilities • Dedicated and highly skilled team of carers and professionals • Diverse activities programme to suit every level of ability • Airy, comfortable bedrooms with optional en-suite facilities • Excellent communal areas and secure, landscaped gardens • A varied menu of home-cooked meals using local ingredients • Day trips and onsite “pampering days”

For more information, without obligation, please telephone, email or call in.

01795 530156

ContaCt US today for more information

Email: cooksditch@btconnect.com EAST STREET, FAVERSHAM, KENT. ME13 8AN Entrance via our car park in Church Road

CARNALEA

Woodstock Residential Care Centre 80 Woodstock Road, Sittingbourne, Kent ME10 4HN Call 01795 420 202 or email woodstock@nellsar.com

www.nellsar.com

NEL_081_WO_Quarter-page-AD_90x130.indd 1

Quality Residential Care for the Elderly in Faversham

27/01/2015 14:14

The Island RESIDENTIAL HOME Providing quality care since 1986

Carnalea is a warm friendly caring home, tastefully decorated with well-tended spacious gardens. Our dedicated staff provides 24 hour high quality care and support, helping you achieve a comfortable degree of independence whilst preserving your privacy and dignity. Meals are prepared by our own experienced chef who caters for special dietary needs. • Well-appointed rooms • Choice of sitting rooms/conservatory • Library facilities • Assisted baths/showers • Lift to all floors • Seasonal menu • In-house entertainment • Activities co-ordinator • Doctors • Dentist • Optician • Chiropodist • Hairdresser • Attending clergy Carnalea has a well-deserved good reputation and is conveniently situated for approach by both road and rail. We welcome your personal inspection at any time.

• Fully qualified, professional and caring staff • Large spacious bedrooms, lift to all floors • Family run home with a warm and friendly atmosphere • Excellent home cooked food • Internet and telephone services • Visiting chiropodist, hairdresser & optician • Full time activities organiser • Regular day trips organised & Mini bus

T: 01795 510271

Long and Short Stay or Respite Care

E: info@islandresidentialhome.com

5-9 London Road, Faversham, Kent ME13 8TA Tel: 01795 532629 Fax: 01795 532653 Email: eldercare@carnalea.com www.carnalea.com

Leysdown Road, Leysdown-On-Sea, Sheerness, Kent ME12 4LH

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www.islandresidentialhome.com

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Swale Faversham care homes  ASHLEIGH HOUSE 35 The Street, Boughton Under Blean, Faversham, Kent ME13 9BA Tel: 07835 766774 ASHURST HOUSE 9 Briton Road, Faversham, Kent ME13 8QH Tel: 01795 590022 

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CARNALEA RESIDENTIAL HOME 5-9 London Road, Faversham, Kent ME13 8TA Tel: 01795 532629 Advert page 108

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KENT AUTISTIC TRUST, THE - PERRY’S CLOSE, 9 Faversham, Kent ME13 7BX Tel: 01634 405168  LDA KILN COURT Lower Road, Faversham, Kent ME13 7NY Tel: 01795 532183 

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MILL HOUSE Salters Lane, Faversham, Kent ME13 8ND Tel: 01795 533276

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OSBORNE COURT Lower Road, Faversham, Kent ME13 7FT Tel: 01795 533352 

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Faversham care homes with nursing COOKSDITCH HOUSE NURSING AND RESIDENTIAL HOME East Street, Faversham, Kent ME13 8AN Tel: 01795 530156 Advert page 108 OP

LADY DANE FARMHOUSE Love Lane, Faversham, Kent ME13 8BJ Tel: 01795 538299

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KINGSFIELD CARE CENTRE Jubilee Way, Faversham, Kent ME13 8GD Tel: 01795 535550 OP D PD LDA MH YA

Sheerness / Isle of Sheppey care homes  ALMA LODGE 15–17 Alma Road, Sheerness, Kent ME12 2NZ Tel: 01795 669824  OP D LDA SI YA ALMA RESIDENTIAL HOME 19–23 Alma Road, Sheerness, Kent ME12 2NZ Tel: 01795 665051  BARTON COURT New Road, Minster, Isle of Sheppey, Kent ME12 3PX Tel: 01795 875394 Advert page 55 BLACKBURN LODGE The Broadway, Sheerness, Kent ME12 1TS Tel: 01795 667035 

BROMFIELD HOUSE RESIDENTIAL HOME 316 Minster Road, Minster-on-Sea, Sheerness, Kent ME12 3NR Tel: 01795 875663 

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ISLAND RESIDENTIAL HOME, THE 114 Leysdown Road, Leysdown-on-Sea, Isle of Sheppey, Kent ME12 4LH Tel: 01795 510271 Advert page 108  OP D PD SI YA AD

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LITTLE OYSTER RESIDENTIAL HOME Seaside Avenue, Minster-on-Sea, Sheerness, Kent ME12 2NJ Tel: 01795 870608 

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109


Hengist Field Care Centre

Located near Sittingbourne, in the heart of the Kent countryside, Hengist Field is a centre providing specialist 24-hour care for elderly people with General Nursing needs or who have also been diagnosed with Dementia and related illnesses. Purpose-built in 2012, this state-of-the-art accommodation offers outstanding amenities, and is staffed by a dedicated and highly skilled team of nurses and carers.

Excellent facilities

Set in beautiful landscaped gardens, Hengist Field provides an exceptional setting for care. The Home comprises individual en-suite accommodation for up to 75 residents. Other amenities include: specially adapted bathrooms, a sensory room and garden to aid relaxation, five lounges, an onsite hair salon, activity centre, internet café and purpose-built cinema.

Information

We welcome new residents from social services and the private sector. We maintain an open-hours visiting policy, which means relatives and friends are welcome to drop by and see their loved ones at any time of the day, seven days a week. Please also call for information on Convalescence, Rehabilitation and Respite Care services.

Our philosophy:

“The wellbeing of our residents is central to all that we do. Our focus is always on the individual, and we are committed to enabling each person within our care to lead an active and fulfilled life, based on dignity and choice.”

ContaCt US today for more information Hengist Field Care Centre

Pond Farm Lane, Sittingbourne, Kent ME9 8LS

Call 01795 473880 or email hengist.field@nellsar.com www.nellsar.com

Care Services offered:

• Dementia Care • End of Life Care • Nursing Care • Nursing Dementia Care • Rehabilitation • Residential Care • Respite Care, Short Breaks & Day Care


Sheerness / Isle of Sheppey care homes

continued

MOUNT AND THE OLIVES, THE 9-11 and 13 Delamark Road, Sheerness, Kent ME12 1RB Tel: 01795 665048  LDA

SUNNYFIELDS 241 Queenborough Road, Sheerness, Kent ME12 3EW Tel: 01795 661064  PD LDA SI

NEPTUNE HOUSE 8–10 Neptune Terrace, Sheerness, Kent ME12 2AW Tel: 01795 581660  LDA

WELCOME HOME Cliff View Gardens, Warden Bay, Leysdown, Kent ME12 4NH Tel: 01795 510884  OP D PD LDA SI YA

OAKDENE REST HOME 165 Minster Road, Minster-on-Sea, Sheerness, Kent ME12 3LH Tel: 01795 874985  OLD RECTORY, THE 83 High Street, Eastchurch, Isle of Sheppey, Kent ME12 4DF Tel: 01795 424823

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WILLOWS RESIDENTIAL HOME, THE The Broadway, Minster, Sheerness, Kent ME12 2DE Tel: 01795 874975 

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WINCHESTER HOUSE 455 Minster Road, Minster-on-Sea, Sheerness, Kent ME12 3NS Tel: 01795 871160 

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Sittingbourne care homes  ASPLEY HOUSE 204 London Road, Sittingbourne, Kent ME10 1QA Tel: 01795 438856  LDA YA BEECHFIELDS Conyer Road, Teynham, Sittingbourne, Kent ME9 9ET Tel: 01795 520580  OP BERKELEY HOUSE Lynsted Lane, Lynsted, Sittingbourne, Kent ME9 0RL Tel: 01795 522540  LDA BLAIR PARK RESIDENTIAL CARE HOME 2 Beechwood Avenue, Crown Road, Milton Regis, Sittingbourne, Kent ME10 2AL Tel: 01795 423695 

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BRIDGE HOUSE 115 Grovehurst Road, Sittingbourne, Kent ME10 2TA Tel: 01795 477966 LDA YA BYFIELD COURT Sheppey Way, Bobbing, Sittingbourne, Kent ME9 8PJ Tel: 01795 431685 LDA CARTREF HOUSE 22 London Road, Sittingbourne, Kent ME10 1NA Tel: 01795 477966 LDA YA CHESTNUTS, THE (ROCHESTER) 10 Watts Avenue, Rochester, Kent ME1 1RX Tel: 01634 842084 

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COURT REGIS Middletune Avenue, Milton Regis, Sittingbourne, Kent ME10 2HT Tel: 01795 423485 Advert page 55

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DOUBLEDAY LODGE Glebe Lane, Sittingbourne, Kent ME10 4JW Tel: 01795 423444 

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ELLENS COURT Lady Margaret Manor Road, Doddington Kent ME9 0NT Tel: 01795 886220  LDA HANNINGFIELD RETIREMENT HOME LTD 99 London Road, Sittingbourne, Kent ME10 1NR Tel: 01795 479587 Advert below

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HANNINGFIELD RET IREMENT

HOME

Hanningfield is a family run home that provides: • 24 hour personalised care • Delicious home prepared food, all dietary needs catered for • Organised activities and entertainment • Resident own choice of G.P • Nurse call in all rooms • Full on site laundry service • Visiting chiropodist, hairdresser, optician etc.

Please do not hesitate to contact us on: Tel: 01795 479587 or Email: itobz@aol.com 99 London Road, Sittingbourne, Kent ME10 1NR

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111


PINE LODGE CARE CENTRE 26-32 KEY STREET, ME10 1YU

ONE OF THE FINEST HOMES IN KENT l l l l l

RESIDENTIAL AND DEMENTIA CARE MAINLY SINGLE EN-SUITE BEDROOMS, MANY WITH THEIR OWN FRENCH DOORS OPENING ONTO LANDSCAPED GARDENS WITH WATER FEATURES A CHOICE OF BEAUTIFUL LOUNGES SHORT WALK TO PARK & PUB BUS STOPS OUTSIDE l LIBRARY l HAIRDRESSING SALON l SHOWER ROOMS & SPECIALISED BATH CHAIRS l REGULAR ENTERTAINMENT, OUTINGS & ACTIVITIES l LONG SHORT TERM & RESPITE CARE l PRIVATE & SOCIAL SERVICE CLIENTS WELCOME

PLEASE CONTACT EVE FIELDING ON 01795 423052 OR JUST CALL IN Web: www.pinelodgecare.com

Email: pine.lodge@btconnect.com

PROFESSIONAL CARE WITHIN A HOMELY ENVIRONMENT

Elvy Court | Nursing & Dementia Care Home

Sittingbourne | Kent

Elvy Court Care Home is under new ownership. The Home, which offers nursing & dementia care, is now run by leading care provider Avery Healthcare. Elvy Court is an established Home with a long standing reputation for quality and compassion, earned through the excellence of its nursing and palliative care. All rooms are en-suite with toilet and basin. Come and see for yourself, call 01795 437449. Manager: Keith Bartlett | averyhealthcare.co.uk | enquiries.elvycourt@averyhealthcare.co.uk

Adelaide | Residential, Dementia & Nursing Care Home

Bexleyheath | Kent

Adelaide Care Home is under new ownership. The Home, which offers residential, dementia and nursing care, is now run by leading care provider Avery Healthcare. En-suite rooms with toilet and basin • Hotel standard support services and restaurant quality dining Quiet rooms, vibrant communal lounges & dining areas • Stunning sensory gardens with fishponds, patio area, raised beds and seating. Come and see for yourself, call 020 83043303. Manager: Kim Brown | averyhealthcare.co.uk | enquiries.adelaide@averyhealthcare.co.uk

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Sittingbourne care homes continued HILL FARM 15 Keycol Hill, Bobbing, Sittingbourne, Kent ME9 8LZ Tel: 01795 841220 PD LDA MH SI

ULCOMB HOUSE 24 London Road, Sittingbourne, Kent ME10 1NA Tel: 01795 477699  LDA YA

INSIGHT SBS LTD - 201 LONDON ROAD 201 London Road, Sittingbourne, Kent ME10 1PA Tel: 07717 501645 LDA YA

WELCOME HOUSE - CEDARS, THE 2 Hartlip Hill, Hartlip, Sittingbourne, Kent ME9 7PA Tel: 01795 843837 

INSIGHT TEYNHAM 5 London Road, Teynham, Sittingbourne, Kent ME9 9QW Tel: 01795 521122

WHITELEAF COTTAGE Lower Road, Teynham, Kent ME9 9LR Tel: 01795 477966

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WOODSTOCK DEMENTIA AND RESIDENTIAL CARE HOME 80 Woodstock Road, Sittingbourne, Kent ME10 4HN Tel: 01795 420202 Advert page 108 OP D

RHYME HOUSE 9–11 Chaucer Road, Sittingbourne, Kent ME10 1EZ Tel: 01795 439744 PD LDA SI YA

WUREL HOUSE 135 London Road, Sittingbourne, Kent ME10 1NR Tel: 01795 430831  LDA MH

PINE LODGE CARE 26–32 Key Street, Sittingbourne, Kent ME10 1YU Tel: 01795 423052 Advert page 112

Sittingbourne care homes with nursing ELVY COURT NURSING HOME 200 London Road, Sittingbourne, Kent ME10 1QA Tel: 01795 437449 Advert page 112 OP D PD SI YA

NEWINGTON COURT Keycol Hill, Newington, Sittingbourne, Kent ME9 7LG Tel: 01795 334085 Advert page 53 OP D PD YA

HENGIST FIELD CARE CENTRE Pond Farm Lane, Sittingbourne, Kent ME9 8LS Tel: 01795 473880 Advert page 110 OP D PD SI

Thanet Birchington care homes  BEACH HOUSE 1 Beach Avenue, Birchington, Kent CT7 9JS Tel: 01843 845922 OP LDA MH YA

HIGHFIELD RESIDENTIAL HOME 51 Alpha Road, Birchington, Kent CT7 9EG Tel: 01843 842116 

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COLEMAN’S STAIRS 6 Coleman’s Stairs Road, Birchington, Kent CT7 9HJ Tel: 0208 308 2900  PD LDA

SPENCER HOUSE Spencer Road, Birchington, Kent CT7 9EZ Tel: 01843 841460 

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GRENHAM BAY COURT Cliff Road, Birchington, Kent CT7 9JX Tel: 01843 841008 

SPRINGFIELD HOUSE 81 Epple Bay Road, Birchington, Kent CT7 9EW Tel: 01843 842574

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Broadstairs care homes  BRADSTOWE LODGE 22 Victoria Parade, Broadstairs, Kent CT10 1QL Tel: 01843 861962 

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KENT HOUSE Fairfield Road, Broadstairs, Kent CT10 2JY Tel: 01843 602720 

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CLEVELAND HOUSE LTD 20-22 Granville Road, Broadstairs, Kent CT10 1QB Tel: 01843 866509  LDA YA

LYNTON HOUSE 60 Stone Road, Broadstairs, Kent CT10 1EB Tel: 01843 861645 

PD LDA YA

DEER PARK CARE CENTRE Detling Avenue, Broadstairs, Kent CT10 1SR Tel: 01843 868666 

PORT REGIS Convent Road, Broadstairs, Kent CT10 3PR Tel: 01843 602266 

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DUMPTON LODGE 11 Western Esplanade, Broadstairs, Kent CT10 1TG Tel: 01843 865877 

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WYCHDENE 19 Callis Court Road, Broadstairs, Kent CT10 3AF Tel: 01843 865282 Advert below

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WOODLANDS (KENT) Fairfield Road, Broadstairs, Kent CT10 2JY Tel: 01843 860998

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Broadstairs care homes with nursing MAURICE HOUSE Callis Court Road, Broadstairs, Kent CT10 3AH Tel: 01843 603323 

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Family Run Home

Why not become one of our family and live in comfort? A warm and friendly welcome is always available here where we specialise in long-term, respite and convalescent care. Montagu Court is an elegant, fully double-glazed, classic Victorian building, refurbished to a high standard. Experienced, qualified, happy and caring team offering 24 hour care. Special diets are catered for. Comfortable single and double rooms ensuite, many with mobility walk-in baths all with TV points and nurse call system. K.C.C. Registered.

Wychdene

Care Home

• Care free relaxed living • Relaxed atmosphere • Pleasant, caring Staff • Long term & Respite Care • Residential & Dementia clients 19 Callis Court Road, Broadstairs, Kent CT10 3AF Tel: 01843 865282 Fax: 01843 863282 Email: vasan.wychdene@btconnect.com Web: www.wychdene.co.uk

01843 223648 or fax 01843 226740 qualityandcare@btconnect.com www.montagucourt.co.uk

Quality & Care ©

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Margate care homes  AQUARIUS LODGE 20 Approach Road, Margate, Kent CT9 2AN Tel: 01843 292323 

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AVENUES SOUTH EAST - BERESFORD GARDENS, 39 Cliftonville, Margate, Kent CT9 3AG Tel: 0208 308 2900 LDA AVENUES SOUTH EAST - WESTGATE COLLEGE FOR DEAF PEOPLE AND THE ROAD PROJECT The John Townsend Trust, Victoria Road, Margate, Kent CT9 1NB Tel: 01843 227561  SI YA CARETECH COMMUNITY SERVICES (NO 2) LIMITED- PRICES AVENUE, 22 22 Prices Avenue, Cliftonville, Margate, Kent CT9 2NT Tel: 01843 293927  LDA CLAREMONT CARE HOME 6 Lower Northdown Avenue, Cliftonville, Margate, Kent CT9 2NJ Tel: 01843 225117  GEORGE V AVENUE, 5 Westbrook, Margate, Kent CT9 5QA Tel: 01843 227003 

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GRAYWOOD CARE HOME 10 Northdown Avenue, Cliftonville, Margate, Kent CT9 2NL Tel: 01843 220797  GREEN GABLES CARE HOME 6 Northdown Avenue, Margate, Kent CT9 2NL Tel: 01843 227770  GRESHAM RESIDENTIAL CARE HOME 47–49 Norfolk Road, Cliftonville, Margate, Kent CT9 2HU Tel: 01843 220178

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GROSVENOR CARE CENTRE 1–5 First Avenue, Cliftonville, Margate, Kent CT9 2LF Tel: 01843 228761  OP D MH HOMEVILLE 95 Victoria Road, Margate, Kent CT9 1RD Tel: 01843 223455 

LDA YA

L AND S CARE HOMES LIMITED - YORK TERRACE, 3 Birchington, Kent CT7 9AZ Tel: 01843 843486  LDA MALTREATH RESIDENTIAL CARE HOME 23–25 Warwick Road, Cliftonville, Margate, Kent CT9 2JU Tel: 01843 221677 

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MONT CALM – MARGATE 13 Shottendane Road, Margate, Kent CT9 4NA Tel: 01843 221600 

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MONTAGU COURT RESIDENTIAL HOME 49–51 Edgar Road, Cliftonville, Margate, Kent CT9 2EQ Tel: 01843 223648 Advert page 114

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NORTH LODGE CARE HOME 47 St Peters Road, Margate, Kent CT9 1TJ Tel: 01843 229390 

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REDCOT LODGE RESIDENTIAL CARE HOME 1 Lower Northdown Avenue, Cliftonville, Margate, Kent CT9 2NJ Tel: 01843 220131 

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ROSEDENE RESIDENTIAL CARE LIMITED 29–31 Westonville Avenue, Margate, Kent CT9 5DY Tel: 01843 220087 

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SENSE HASTINGS AVENUE, 89 Margate, Kent CT9 2SQ Tel: 01843 232767 

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SHALOM 95 Northdown Park Road, Cliftonville, Margate, Kent CT9 2TU Tel: 01843 299216  LDA SUMMERVILLE 39 Prices Avenue, Margate, Kent CT9 2NT Tel: 01843 295703 

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TERRANCE HOUSE 7–21 Belgrave Road, Margate, Kent CT9 1XG Tel: 01843 224879 OP D PD MH YA AD TREETOPS RESIDENTIAL HOME 3 Lower Northdown Avenue, Margate, Kent CT9 2NJ Tel: 01843 220826

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115


St. Peters Care Home

Residential Care Home for People with Dementia i Professional Family Run Home i Secure Garden i 36 Single & 1 Double Room. Most en-suite

MG Homes

Liile Court, Speldhurst Warwick Park, Tun. Wells

i In-House Social Activities

Telephone: (01843) 291363 Fax: (01843) 299789 Email: stpetershomesltd@gmail.com

01892 864429 www.mghomes.co.uk

26 St. Peter’s Road, Margate, Kent, CT9 1TH K.C.C. Registered



Caring for an elderly relative or neighbour?

Country House Living for the Elderly with 24 Hour Care

Do you need a break . . . or do they? Respite care for the elderly available at . . . Yoakley House, Drapers Close, Margate, Kent CT9 4AH

We offer tailormade care packages in our beautiful Edwardian home, including full time, respite and day care.

For details or to arrange a visit: Tel: 01843 223652 Email: admin@yoakleycare.co.uk w w w.michaelyoak ley.co.uk

Visit our website: www.highhilden.co.uk High Hilden Close, Tonbridge, Kent, TN10 3DB.

Telephone: 01732-353070

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This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Margate care homes continued WESTBROOK AVENUE, 87 Margate, Kent CT9 5HB Tel: 0208 308 2900

PD LDA

YOAKLEY HOUSE CARE HOME Drapers Close, Margate, Kent CT9 4AH Tel: 01843 223652 Advert page 116

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WHITE LODGE 44–46 Madeira Road, Cliftonville, Margate, Kent CT9 2QQ Tel: 01843 225956  OP

Margate care homes with nursing ASHCROFT NURSING HOME Fairview Close, Cliftonville, Margate, Kent CT9 2QE Tel: 01843 296626 

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ELIZABETH ANNE NURSING HOME, THE 64 Edgar Road, Cliftonville, Margate, Kent CT9 2EQ Tel: 01843 221375  SHOTTENDANE NURSING HOME Shottendane Road, Margate, Kent CT9 4BS Tel: 01843 291888 

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ST PETER’S HOME 26-28 St Peter’s Road, Margate, Kent CT9 1TH Tel: 01843 291363 Advert page 116

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WESTBROOK HOUSE INTEGRATED CARE CENTRE 150 Canterbury Road, Westbrook, Margate, Kent CT9 5DD Tel: 01843 254100  OP D YA WILLOWS CARE CENTRE, THE 5–13 Second Avenue, Margate, Kent CT9 2LL Tel: 01843 228570

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developed by the publisher of this Directory

With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports

• extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

117


Ramsgate care homes  ASHDENE HOUSE 50–50a St Mildreds Road, Ramsgate, Kent CT11 0EF Tel: 01843 592045  PD LDA MH

MONTAGUE HOUSE 10 Brockenhurst Road, Ramsgate, Kent CT11 8ED Tel: 01843 599660 

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BRADFORD HOUSE RESIDENTIAL CARE HOME 74 Ellington Road, Ramsgate, Kent CT11 9SX Tel: 01843 580026  LDA

NEWLYN RESIDENTIAL HOME, THE 2 Cliftonville Avenue, Ramsgate, Kent CT12 6DS Tel: 01843 589191 

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BRENAN HOUSE RESIDENTIAL HOME 21 Vale Square, Ramsgate, Kent CT11 9DE Tel: 01843 592546 

OSBORNE HOUSE 106–110 Grange Road, Ramsgate, Kent CT11 9PX Tel: 01843 596164 

LDA

EBBSFLEET HOUSE Tubbs Lane, Ebbsfleet Lane, Ramsgate, Kent CT12 5DJ Tel: 01304 613004  LDA

RAMSGATE CARE CENTRE 66–68 Boundary Road, Ramsgate, Kent CT11 7NP Tel: 01843 585444 

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FOURWINDS RESIDENTIAL CARE HOME 33 Victoria Parade, Ramsgate, Kent CT11 8EB Tel: 01843 591015

ROSE FARM HOUSE Haine Road, Ramsgate, Kent CT12 5AG Tel: 01843 583380 

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KEELE HOUSE 176–178 High Street, Ramsgate, Kent CT11 9TS Tel: 01843 591735  MARTINS 2 Ebbsfleet Lane, Ramsgate, Kent CT12 5DJ Tel: 01843 823010 

Private Residential Home

LDA E D d & re P te O gis re

Capel Grange

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SENSE - NEWINGTON ROAD, 163 Ramsgate, Kent CT12 6QB Tel: 01843 596896 

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WANTSUM LODGE 32 St Mildreds Road, Ramsgate, Kent CT11 0EF Tel: 01843 582666 

Ocean

Swell

’home from home in the Kent countryside”

A friendly residential home facing the sea at St.Mildred’s Bay, Close to all local amenities.

Set in two acres of beautiful landscaped gardens, Capel Grange is an elegant country house offering homely accommodation with care tailored to your requirements. We offer: Long term, convalescent, respite and day care in single or double en suite bedrooms. Excellent cuisine, visiting professionals, activities and entertainment. The Cottage Wing offers a safe and calm environment for those with dementia.

Caring specifically for both disabled and elderly people. Our care group also includes physically disabled clients under 65.

Call us to arrange a visit or request a brochure

01892 834225

Capel Grange, Maidstone Rd, Five Oak Green, Kent TN12 6SQ Capelgrange@safequarter.com www.capelgrangecare.co.uk Email: care@capelgrange.co.uk www.capelgrangecare.co.uk

118

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Facilities include single and double rooms, ground floor rooms & two TV lounges.

Call Denise or Martin Rose on

01843 832362 33 Sea Road, Westgate-On-Sea, Kent, CT8 8SB KCC Registered

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Westgate-on-Sea care homes  ASHBURY COURT 43 Sea Road, Westgate-on-Sea, Kent CT8 8QW Tel: 01843 834493 

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AVONDALE HOUSE 25 Roxburgh Road, Westgate-on-Sea, Kent CT8 8RX Tel: 01843 833973  MH CHILTERNS, THE 5–9 Sea Road, Westgate-on-Sea, Kent CT8 8SA Tel: 01843 832628 

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GORDON LODGE REST HOME 43 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8AH Tel: 01843 831491 Advert adjacent OP NORFOLK HOUSE 39–41 Sea Road, Westgate-on-Sea, Kent CT8 8QW Tel: 01843 831667  OCEAN SWELL 33 Sea Road, Westgate-on-Sea, Kent CT8 8SB Tel: 01843 832362 Advert page 118 ROXBURGH HOUSE 29–31 Roxburgh Road, Westgate-on-Sea, Kent CT8 8RX Tel: 01843 832022 SPRINGFIELDS RESIDENTIAL HOME Hengist Road, Westgate-on-Sea, Kent CT8 8LP Tel: 01843 831169

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ST GABRIEL’S HOUSE – APARTMENTS AND DANE END St Gabriel’s House, 44 Elm Grove, Westgate-on-Sea, Kent CT8 8LB Tel: 01843 832750

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WESTCLIFFE HOUSE 37a Sea Road, Westgate-on-Sea, Kent CT8 8QW Tel: 01843 227561 

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WINDSOR HOUSE 18–20 St Mildreds Road, Westgate-on-Sea, Kent CT8 8RE Tel: 01843 836055 

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Gordon Lodge Rest Home

- Providing a high standard of care in a warm, friendly environment -

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43 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8AH

% Office: (01843) 831491

Residents: (01843) 833673

Proprietors: Mrs D Fleming and Mr W Fleming l 24 hour care l l Special diets catered for l l Close to all amenities and sea l l Individuality and independence l Single and sharing rooms / encouraged l l Visiting mobile library, most en-suite l hairdresser, chiropodist l l Regular in-house activities and entertainments organised l l Friends and family are always assured of a warm welcome l l CQC Registered l Private and DSS welcome l

Westgate-on-Sea care homes with nursing EATON LODGE NURSING HOME 62 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8SN Tel: 01843 832184 

ST MICHAEL’S NURSING HOME Elm Grove, Westgate-on-Sea, Kent CT8 8LH Tel: 01843 834917  OP PD SI

HOCKEREDGE, THE 2–4 Canterbury Road, Westgate-on-Sea, Kent CT8 8JJ Tel: 01843 831585  OP D PD MH SI LOURDES COMMUNITY NURSING AND RESIDENTIAL CARE HOME, THE The Ursuline Convent, 225 Canterbury Road, Westgate-on-Sea, Kent CT8 8LX Tel: 01843 833242 

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For a comprehensive list of home care providers please see page 31.

For a comprehensive list of useful contacts please see page 125.

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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119


At Harpwood…we really do care info@harpwood.co.uk

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation. The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam.

Facilities available include: • • • • •

24 hour care Choice of spacious lounges Conversation parlour Cuisine of the highest standard Assistance with bathing, dressing and personal grooming • Monitoring & supervision of medications • Flexible visiting including luncheon guests

Call

01732 882 282

• • • • •

Lift and easy to manage stairs Day-care facilities Short and long stays Planned social, cultural & spiritual activities Telephone outlets for private use (installation at residents cost) www.harpwood.co.uk • Choice of en-suite rooms • On-site professional hairdressing saloon

and ask about our special introductory periods designed to help you settle in.

Lavenders advert_Layout 1 31/01/2013 15:54 Page 1

One of Kent’s finest Residential Homes l

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Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport. The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens. We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms.

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An excellent home cooked and choice menu.

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Varied programme of social, occupational and spiritual activities.

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Respite and holiday provision.

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We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email marcus@lavenders.info Lavenders, Lavenders Road, West Malling, Kent ME19 6HP

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www.facebook.com/LavendersCareHome

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Tonbridge and Malling Tonbridge care homes  ABBEYFIELD WOODGATE Tudeley Lane, Tonbridge, Kent TN11 0QJ Tel: 01732 350952 Advert page 86

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AVENUES SOUTH EAST - SHIPBOURNE ROAD, 288 Tonbridge, Kent TN10 3EX Tel: 0208 308 2900  LDA AVENUES SOUTH EAST - TURNBULL PLACE, 1-2 Riding Lane, Hildenborough, Tonbridge, Kent TN11 9LN Tel: 01732 838876 LDA BIRCHES, THE 16 Salisbury Road, Tonbridge, Kent TN10 4PB Tel: 01732 373710  PD LDA SI YA

HADLOWS, THE 128–130 Hadlow Road, Tonbridge, Kent TN9 1PA Tel: 01732 770981  PD LDA YA HALE PLACE FARMHOUSE 79 Old Road, East Peckham, Tonbridge, Kent TN12 5EN Tel: 01622 871081

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HALE PLACE GARDEN LODGE 77 Old Road, East Peckham, Tonbridge, Kent TN12 5EN Tel: 01622 871081 OP D PD MH SI YA AD HIGH HILDEN High Hilden Close, Tonbridge, Kent TN10 3DB Tel: 01732 353070 Advert page 116

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CAPEL GRANGE PRIVATE RESIDENTIAL HOME Maidstone Road, Five Oak Green, Tonbridge, Kent TN12 6SQ Tel: 01892 834225 Advert page 118 OP D

LAVENDERS Lavenders Road, West Malling, Kent ME19 6HP Tel: 01732 844744 Adverts pages 96 and 120

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CHESTNUT LODGE CARE HOME 18-20 London Road, Tonbridge, Kent TN10 3DA Tel: 01732 362440

ST PETERS ROW DELARUE CLOSE 1-3 St Peters row, Delarue Close, Shipbourne Road, Tonbridge, Kent TN11 9NN Tel: 01732 771593 

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WHEATFIELD DRIVE, 17 Cranbrook, Kent TN17 3LU Tel: 01580 715249 

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GRANGE, THE - BENENDEN The Green, Benenden, Cranbrook, Kent TN17 4DN Tel: 01580 240118 

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Tonbridge care homes with nursing ASHURST PARK CARE HOME Fordcombe Road, Fordcombe, Royal Tunbridge Wells, Kent TN3 0RD Tel: 01892 709000

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FOUNTAINS LODGE NURSING AND RESIDENTIAL HOME 13 -17 London Road, Southborough, Kent TN4 0RJ Tel: 01892 886381 OP D PD SI YA

WESTBANK CARE HOME 64 Sevenoaks Road, Borough Green, Kent TN15 8AP Tel: 01732 780066

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WILDASH’S 68–70 Greentrees Avenue, Tonbridge, Kent TN10 4NE Tel: 01732 356815 

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Visit www.carechoices.co.uk for further assistance with your search for care

121


Cornford HoUSE

nursing Home & Care Suites relationship Centred Care™

Cornford Lane Pembury Tunbridge Wells Tn2 4QS

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups. • Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories. This forms the base for a tailored programme of activities and social interaction with families and friends. • Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.cornfordhouse.co.uk Tel: 01892 820100 Fax: 01892 820590 Email: enquiries@cornfordhouse.co.uk


Tunbridge Wells Tunbridge Wells care homes  ASHURST PLACE Lampington Row, Langton Green, Tunbridge Wells, Kent TN3 0JG Tel: 01892 863298  BARNETTS Frant Road, Tunbridge Wells, Kent TN2 5LR Tel: 01892 542983 Advert page 55

GLENDALE 32 Boyne Park, Tunbridge Wells, Kent TN4 8ET Tel: 01892 524222  OP

OP D

BEULAH LODGE REST HOME LTD 1 Beulah Road, Tunbridge Wells, Kent TN1 2NP Tel: 01892 543055

OP

BIRCHWOOD HOUSE REST HOME Stockland Green Road, Speldhurst, Tunbridge Wells, Kent TN3 0TU Tel: 01892 863559 Advert page 34 & 124

OP

BIRKIN LODGE CARE HOME Camden Park, Hawkenbury, Tunbridge Wells, Kent TN2 5AE Tel: 01892 533747

OP

BROOKLANDS, 10 Tunbridge Wells, Kent TN2 3AD Tel: 01892 537076 

LDA

CORNFORD HOUSE Cornford Lane, Pembury, Tunbridge Wells, Kent TN2 4QS Tel: 01892 820100 Advert page 122 OP D PD MH SI YA CROSSWAYS COMMUNITY 8 Culverden Park Road, Tunbridge Wells, Kent TN4 9QX Tel: 01892 529321  MH YA GARLAND HOUSE 2 Garlinge Road, Southborough, Tunbridge Wells, Kent TN4 0NR Tel: 01892 532707  GARLINGE LODGE RESIDENTIAL HOME 6 Garlinge Road, Southborough, Tunbridge Wells, Kent TN4 0NR Tel: 01892 528465 

OP

OP

HARTLEY HOUSE Hartley Road, Cranbrook, Kent TN17 3QN Tel: 01580 713139

OP

OP D YA

HAZELDENE HOUSE Romford Road, Pembury, Tunbridge Wells, Kent TN2 4AY Tel: 01892 826500 Advert page 6 OP D MH HOLLIES REST HOME, THE 14–16 Park Road, Southborough, Tunbridge Wells, Kent TN4 0NX Tel: 01892 535346

OP D PD SI

MENTAL HEALTH RESIDENTIAL LIMITED - LONDON ROAD, 71 Southborough, Tunbridge Wells, Kent TN4 0NS Tel: 01892 515520  MH YA MOUNT EPHRAIM HOUSE Mount Ephraim Road, Tunbridge Wells, Kent TN4 8BU Tel: 01892 520316  NEWPARK 3 Park Road, Southborough, Tunbridge Wells, Kent TN4 0NU Tel: 01892 537717 

OP D PD

LDA

PEPENBURY Cornford Lane, Pembury, Tunbridge Wells, Kent TN2 4QU Tel: 01892 822168  LDA POPPIES The Ridgeway, Southborough, Tunbridge Wells, Kent TN4 0AB Tel: 01892 518208 

LDA

KEYCHANGE CHARITY - ROSSET HOLT CARE HOME Pembury Road, Tunbridge Wells, Kent TN2 3RB Tel: 01892 526077  OP

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Tunbridge Wells care homes continued RUSTHALL RESPITE Middle Field Court, Edward Road, Rusthall, Tunbridge Wells, Kent TN4 8RP Tel: 01892 616408 D PD LDA SI YA

SEVEN SPRINGS - CARE HOME PHYSICAL DISABILITIES Pembury Road, Tunbridge Wells, Kent TN2 4NB Tel: 01892 531138 

PD YA

Tunbridge Wells care homes with nursing BIRKIN LODGE CARE HOME Camden Park, Hawkenbury, Tunbridge Wells, Kent TN2 5AE Tel: 01892 533747

OP

CORNFORD HOUSE Cornford Lane, Pembury, Tunbridge Wells, Kent TN2 4QS Tel: 01892 820100 Advert page 122 OP D PD MH SI YA

UNDERWOOD Sponden Lane, Sandhurst, Cranbrook, Kent TN18 5NR Tel: 01580 850167

OP MH

WARWICK PARK NURSING HOME 55 Warwick Park, Tunbridge Wells, Kent TN2 5EJ Tel: 01892 541434 Advert page 116

OP

For a comprehensive list of home care providers please see page 31.

FIRTREE HOUSE 30 St James’ Road, Tunbridge Wells, Kent TN1 2JZ Tel: 0808 166 1396

OP

HALLIWELL Kingswood Road, Tunbridge Wells, Kent TN2 4UN Tel: 01892 525909 

OP

HAZELDENE HOUSE Romford Road, Pembury, Tunbridge Wells, Kent TN2 4AY Tel: 01892 826500 Advert page 6 OP D MH

Birchwood House Rest Home

LARCHMERE HOUSE NURSING HOME Biddenden Road, Frittenden, Cranbrook, Kent TN17 2EN Tel: 01580 852335  OP LITTLE COURT NURSING HOME 26 Roopers, Speldhurst, Tunbridge Wells, Kent TN3 0QL Tel: 01892 863414 Advert page 116 OP PILGRIM HOMES - MILWARD HOUSE 6 Madeira Park, Tunbridge Wells, Kent TN2 5SZ Tel: 0300 303 1460

OP D

RUSTHALL LODGE CARE HOME Nellington Road, Rusthall, Tunbridge Wells, Kent TN4 8SJ Tel: 01892 531378  OP PD SI TUNBRIDGE WELLS CARE CENTRE 142 Upper Grosvenor Road, Tunbridge Wells, Kent TN1 2ED Tel: 01892 618721 Advert page 90

Set in 6 acreS of beautiful kent countrySide ideal for long/Short Stay, convaleScence and reSpite care. 24 hour SuperviSion. lift to all floorS. en Suite facilitieS in all roomS. home cooking - Special dietS catered for. hairdreSSer, chiropodiSt and library available. Shopping trolley providing everyday requiSiteS. in houSe communion Service. viSitS to SpeldhurSt and other local churcheS for ServiceS can be arranged. Stockland Green Road, Speldhurst, Kent TN3 0TU

Tel: 01892 863559 Fax: 01892 861548 OP D MH

EnquiriEs to thE ManagEr member of the kent care homes association

OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism Service User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

124

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Useful contacts Useful local contacts Kent County Council County Hall, Maidstone ME14 1XQ Tel: 0300 041 6161 Text relay: 18001 03000 416161 Email: social.services@kent.gov.uk Web: www.kent.gov.uk Advocacy services in Kent Advocacy for All 241 Main Road, Sidcup, Kent DA14 6QS Tel: 0208 300 9666 Email: info@advocacyforall.org.uk Web: www.advocacyforall.org.uk Live it Well Live It Well Centre, Unit 2 Twisleton Court, Priory Hill, Dartford, Kent DA1 2EN Tel: 01322 223335 Web: www.liveitwell.org.uk Voice4Kent CIC International House, 1st Floor Block A, Dover Place, Ashford, Kent TN23 1HU Tel: 01233 642726 Web: www.voice4kent.co.uk Age UK in Kent Age Concern and Help the Aged are now called Age UK and provide information and advice for the elderly about benefits, care, age discrimination and computer courses, amongst other things. Age UK Ashford The Eldercare Centre, Stanhope Road, Ashford TN23 5RF Tel: 01233 668765 Age UK Faversham 2 Middle Row, Faversham ME13 7AJ Tel: 01795 532766

Age UK Maidstone 7 Mill Street, Maidstone ME15 6XW Tel: 01622 753618 Age UK Sittingbourne Heather House Day Centre, Avenue of Remembrance, Sittingbourne ME10 4NN Tel: 01795 477520 Age UK Tunbridge Wells Wood Street, Tunbridge Wells TN1 2QS Tel: 01892 522591 Alzheimer’s Society National helpline: 0845 300 0336 South East Area Office Barclays House, 51 Bishopric, Horsham, West Sussex RH12 1QJ Tel: 01403 276649 West Kent Office Ground Floor, Zurich House, 1 Meadow Road, Tunbridge Wells TN1 2YG Tel: 01892 559410 Crossroads Care Kent and Medway Tel: 0845 900 3735 Crossroads Care East Kent 16 Reculver Road, Beltinge, Herne Bay CT6 6LE Tel: 01227 742030 Crossroads Care Medway 8 Chestnut Avenue, Walderslade, Chatham ME5 9AJ Tel: 01634 868885 Crossroads Care West Kent Unit 1A Mereworth Business Centre, Danns Lane, Wateringbury ME18 5LW Tel: 01622 817114 Gateways to council services and advice Ashford Gateway Plus, Church Road, Ashford TN23 1AS Tel: 0300 041 4141

Visit www.carechoices.co.uk for further assistance with your search for care

125


Dover 69-71 Castle Street, Dover CT16 1PD Tel: 0300 041 4141 Edenbridge The Eden Centre, Four Elms Road, Edenbridge TN8 6BY Tel: 0300 041 4010 Gravesham Civic Centre, Windmill Street, Gravesend DA12 1AU Tel: 01474 564422 Maidstone King Street, Maidstone ME15 6JQ Tel: 01622 602000 Sheppey 38-42 High Street, Sheerness ME12 1NL Tel: 01795 417850 Tenterden 2 Manor Row, High Street, Tenterden TN30 6HP Tel: 0300 041 4141 Thanet Gateway Plus, Cecil Street, Margate CT9 1RE Tel: 0300 041 4141 Tonbridge Tonbridge Castle, Castle Street, Tonbridge TN9 1BG Tel: 01732 844522 Tunbridge Wells 8 Grosvenor Road, Royal Tunbridge Wells TN1 2AB Tel: 01892 554600 Healthwatch Kent Healthwatch Kent is the independent consumer champion for health and social care. Healthwatch Kent offers individuals access to information and signposting on health and social care matters, and will also champion the experiences of people who receive health and social care to inform the commissioning and delivery of local services in the future. For more information on local services which may be of interest to you visit www.healthwatchkent. co.uk, email info@healthwatchkent.co.uk or call 0808 801 0102.

126

Kent District Councils Ashford Borough Council www.ashford.gov.uk London Borough of Bexley www.bexley.gov.uk London Borough of Bromley www.bromley.gov.uk Canterbury City Council www.canterbury.gov.uk Dartford Borough Council www.dartford.gov.uk Dover District Council www.dover.gov.uk Gravesham Borough Council www.gravesham.gov.uk Maidstone Borough Council www.maidstone.gov.uk Medway Council www.medway.gov.uk Sevenoaks District Council www.sevenoaks.gov.uk Shepway District Council www.shepway.gov.uk Swale Borough Council www.swale.gov.uk Thanet District Council www.thanet.gov.uk Tonbridge and Malling Borough Council www.tmbc.gov.uk Tunbridge Wells Borough Council www.tunbridgewells.gov.uk

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Mind Association Mind publishes information on many topics relating to mental health and provides two confidential mental health information services. There is a network of over 150 local Minds, all of which are affiliated to Mind, which are involved in the planning of local mental health services and local campaigning on mental health issues. To access your local Mind charity call the infoline on 0300 123 3393. Patient Advice and Liaison Service (PALS) Information for patients, their families and carers about health and local health services. East Kent PALS Tel: 0800 783 9972 Direct line: 01227 812020 Email: patientexperience@kmpt.nhs.uk West Kent and Medway PALS Tel: 0800 587 6757 Direct line: 01622 723207 Email: patientexperience@kmpt.nhs.uk

Useful national contacts Action on Elder Abuse (AEA) Works to protect, and prevent the abuse of, vulnerable older adults. Helpline: 0808 808 8141 Email: enquiries@elderabuse.org.uk Web: www.elderabuse.org.uk Age UK (the combined Age Concern and Help the Aged) National helpline: 0800 169 6565 Email: www.ageuk.org.uk/contact-us Web: www.ageuk.org.uk Association of Charity Officers A national umbrella body for benevolent charities. Tel: 01707 651777 Email: info@aco.uk.net Web: www.aco.uk.net British Institute of Learning Difficulties (BILD) Committed to improving the quality of life for people with a learning disability.

Tel: 0121 415 6960 Email: enquiries@bild.org.uk Web: www.bild.org.uk Care Choices’ helpline Free, independent information and help. Searchable website. Tel: 0800 389 2077 Web: www.carechoices.co.uk Care Quality Commission Independent regulator of care services in England. Tel: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk Carers Trust Works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction issues. Tel: 0844 800 4361 Email: info@carers.org Web: www.carers.org Carers UK The voice of carers. Advice line: 0808 808 7777 Email: info@carersuk.org Web: www.carersuk.org Elderly Accommodation Counsel Help older people make informed choices about meeting their housing and care needs. Free advice line: 0800 377 7070 Email: info@firststopadvice.org.uk Web: www.housingcare.org Friends of the Elderly A charity that supports older people who have a range of practical needs. Tel: 0207 730 8263 Email: enquiries@fote.org.uk Web: www.fote.org.uk Independent Age Produce a wide range of guides and factsheets for older people, their families and carers. Advice line: 0800 319 6789 Email: charity@independentage.org Web: www.independentage.org.uk

Visit www.carechoices.co.uk for further assistance with your search for care

127


National Activity Providers Association (NAPA) Promotes the importance of activities for older persons. Tel: 0207 078 9375 Email: info@napa-activities.co.uk Web: www.napa-activities.co.uk Pension Service, The Provides information about pensions and other pensioner benefits. Web: www.gov.uk/dwp POhWER An independent advocacy agency. Tel: 0300 456 2370 (charged at local rate) Email: pohwer@pohwer.net Web: www.pohwer.net Registered Nursing Home Association (RNHA) Campaigns for high standards in nursing home care. Tel: 0121 451 1088 Email: frankursell@rnha.co.uk Web: www.rnha.co.uk Relatives and Residents Association, The Exists for older people needing, or living in, residential care and the families and friends left behind. Advice line: 0207 359 8136 Email: info@relres.org Web: www.relres.org

SANE Saneline: for advice on mental health issues. Tel: 0845 767 8000 between 6.00pm and 11.00pm (any day of the year). Web: www.sane.org.uk Silver Line, The A 24-hour telephone befriending and advice line. Tel: 0800 470 8090 Web: www.thesilverline.org.uk United Kingdom Homecare Association (UKHCA) Professional association of home care providers from the independent, voluntary, not-for-profit and statutory sectors. Helpline: 0208 288 5291 Email: enquiries@ukhca.co.uk Web: www.ukhca.co.uk

WHAT ARE THE CARE OPTIONS? WHATWILL ARE ITHE CARE OPTIONS? HOW KNOW WHICH TO CHOOSE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF MUM DOESN’T AGREE? WHAT IF MUM DOESN’T AGREE?

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK WHAT ARE THE CARE OPTIONS? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF ARE THEDOESN’T CARE OPTIONS? MUM AGREE? HOW WILL I KNOW WHICH TO CHOOSE? WHAT IF NEW MUMCARE DOESN’T VISIT THE SELECTAGREE? WEBSITE WWW.CARESELECT.CO.UK VISIT THE NEW CARE SELECT WEBSITE WWW.CARESELECT.CO.UK

CALL CARE SELECT FOR MORE INFORMATION: CALL CARE SELECT FOR MORE INFORMATION:

0800 389 2077 0800 389 2077 128

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care

CALL CARE SELECT FOR MORE INFORMATION:


Alphabetical index of care homes and care homes with nursing 1st Choice Care Homes  Outside back cover 94 Windmill Street (Exclusive Care Ltd)  87

A

Abbey Court Nursing Home - West Kingsdown  97 Abbeyfield Connors House  70 Abbeyfield Dene Holm  87 Abbeyfield Edward Moore House 87 Abbeyfield Greensted  89 Abbeyfield Stangrove Lodge  95 Abbeyfield St Martins  89 Abbeyfield The Dynes  95 Abbeyfield Woodgate  121 Abbey Lodge Residential home 103 Abbeyrose House  89 Abbotsleigh Dementia Nursing & Residential Care Home  93 Acacia House - Tenterden  69 Adisham House  70 Alandale Residential Home  83 Alexander House  83 Alexandria’s Residential Care Home  87 Allens Mead  87 Allington Way – MCCH Society Ltd  89 Alma Lodge  109 Alma Residential Home  109 Alpine Care Home  95 Amber House Residential Care Home  99 Ami Court  85 Ami Lodge  81 Anchorage House  99 Anderida  65 Anro House  79 Applecroft Care Home  85 Aquarius Lodge  115 Arthur Court  99 Ashbury Court  119 Ashcroft Nursing Home  117 Ashdene House  118 Ashford Lodge  65 Ashford Nursing Home  69 Ashgold House  83 Ashingham House  83 Ashlea House  65 Ashleigh House  109 Ashley Avenue, 3 - Blythson Ltd  99 Ashley Avenue, 5 - Blythson Ltd  99 Ashley Avenue, 95  99 Ashley Down Nursing Home  89

Ashley Gardens Care Centre  Ashley House  Ashminster House  Ashmore House  Ashpoint House  Ashstone House  Ashton Lodge  Ashurst House  Ashurst Park Care Home  Ashurst Place  Aspen Lodge  Aspley House  Avenues South East - Maidstone Road, 492  Avenues South East - Beresford Gardens, 39  Avenues South East - Shipbourne Road, 288  Avenues South East - Turnbull Place, 1-2  Avenues South East - Westgate College For Deaf People And The Road Project Avondale House 

B

92 99 69 73 83 65 89 109 121 123 79 111 89 115 121 121

115 119

Balgowan Nursing Home  103 Barham House Nursing Home  71 Barnetts  123 Barton Court  109 Barty House Nursing Home  92 Bay, The  105 Beaches, The  105 Beach House  113 Beacon Hill Lodge  75 BeechCare  105 Beechcare Care Home  79 Beeches Residential Home, The  70 Beechfields  111 BeechTree House Ltd  91 Belmont  65 Benham Lodge  87 Berkeley House  111 Bethany House Care Home  107 Bethany Lodge Nursing Home  107 Betsy Clara Nursing Home  92 Birches, The  121 Birch House  65 Birchwood House Rest Home  123 Birkin Lodge Care Home  123, 124 Birling House  91 Blackburn Lodge  109 Blair Park Residential Care Home  111 Blenheim House  79 Blossoms Care Home  77

Boldshaves Oast  65 Bon Secours  79 BowerCroft Care Home  91 Brabourne Care Centre  69 Bracknell House Residential Care Home  99 Bradbury Grange  75 Bradfield Residential Home  79 Bradford House Residential Care Home  118 Bradstowe Lodge  114 Bradwell House  103 Brambles Care Home  65 Brambling House  83 Brambling Lodge  83 Bramblings Residential Care Home  77 Bramley House  65 Brampton Lodge  99 Brenan House Residential Home  118 Breton Court  69 Bridge Haven  70 Bridge House  70, 111 BrightCare  105 Broadmeadow  99 Broad Oak Manor Nursing Home 79 BroadStreet House  99 Bromfield House Residential Home  109 Bromley Park Care Centre 82 Brooklands, 10  123 Broomfield Lodge  73 Bungalow, The  105 Burnham  99 Byfield Court  111

C

Camelot Lodge  99 Cameron Lodge  79 Cana (L’Arche Kent)  83 Canterbury Adult Support Unit  70 Capel Grange Private Residential Home  121 Caretech Community Services (No 2) Ltd- Prices Avenue, 22  115 Carlile Lodge  99 Carnalea Residential Home  109 Cartref House  111 Cedardale Residential Home  91 Cedar House Residential Care Home  103 Cedar Oaks  73 Channel Lea, 12  79 Charing Court Residential Home  65 Charton Manor  77 Chase, The  70

Visit www.carechoices.co.uk for further assistance with your search for care

129


Cherries, The  99 Chestfield House  75 Chestnut Lodge Care Home  121 Chestnuts Care Home, The  87, 89 Chestnuts, The (Rochester)  111 Chilterns, The  119 Chippendayle Lodge Residential Care Home  91 Chipstead Lake - Care Home Physical Disabilities  95 Chitty Barn  79 Church House  91 Church Lane  91 Claremont Care Home  115 Cleveland House Ltd  114 Coach House, The  73, 75 Cobham House  83 Coleman’s Stairs  113 Conifers  73 Cooksditch House Nursing and Residential Home  109 Copperfields Residential Home  87 Cornerways Residential Home  103 Cornford House  123, 124 Cosy Lodge  65 Cotswold Lodge  105 Country Home Care  95 Court Lodge  65 Court Regis  111 Cranmore  105 Creedy House  107 Croft, The  65 Crossways Community  123 Cumberland, The  73 Cumbria House Care Home  99

D

Dale Lodge  87 Dale Mount  87 Dalkeith Lodge  73 Darenth Grange Residential Home 77 Deer Park Care Centre  114 Dorothy Lucy Centre, The  91 Doubleday Lodge  111 Dumpton Lodge  114 Dunronald Court  79 Durrants Court Barn  65

E

Eastfield  Eastry House  Eastry Villas  Eaton Lodge Nursing Home  Ebbsfleet House 

130

91 85 85 119 118

Echo Square House  87 Edenbridge and Supported Living Service  95 Eden Cottage  105 Edwin Therapeutic Unit  87 Eglantine Villa Residential & Nursing Home  79 Elizabeth Anne Nursing Home, The  117 Elizabeth House  70 Ellens Court  111 Elliott House Care Home  73 Elm Lea Residential Care Home 103 Elvy Court Nursing Home  113 Emily Jackson Close, 1-3  95 Emily Jackson House  97 Eva’s Folly Residential Home  87

F

Fairby Grange  77 Fairlawn Residential Home  91 Fairways Residential Home  105 Faith House (L’Arche Kent)  70 Falconer’s Court  95 Farm House  65 Farm View  65 Favorita House Residential Home  73 Felbrigg House  83 Finn Farm Lodge  99 Firtree House  124 FiveWays  75 Foam, The  105 Forge House  91 Fountains Lodge Nursing and Residential Home  121 Four Seasons  83 FourWinds Residential Care Home 118

G

Gardeners Close  83 Gardenia House  77 Garland House  123 Garlinge Lodge Residential Home  123 Gate House  85 Gateway Residential Home, The  83 Gavin Astor House Nursing Home  92 Generals Meadow  79 George V Avenue, 5  115 Glendale  123 Glendale Lodge  79 Glen, The  83 Gloucester House  97 Glover House  65 Goodwins, The  79

Gordon Lodge Rest Home  119 Grange Care Home, The  99 Grange, The  65, 73 Grange, The - Benenden  121 Gravesham Place Integrated Care Centre  89 Graywood Care Home  115 Greenbanks  70 Greenbanks Residential Care Home 91 Green Gables Care Home  115 Grenham Bay Court  113 Gresham House  93 Gresham Residential Care Home  115 Grimston House  99 Grosvenor Care Centre  115 Grosvenor Court  99 Grove Residential Home, The  91 Grove Villa Care  81

H

Hadlows, The  121 Hailey Residential Care Home, The 73 Halden Heights Care Community  69 Hale Place Farmhouse  121 Hale Place Garden Lodge  121 Halliwell  124 Hall, The  65 Hamilton’s Residential Home  70 Hanningfield Retirement Home Ltd  111 Harbledown Lodge  71 Harbour Care Home  73 Harbour House  99 Harpwood Residential Home  95 Harrington Cottage  65 Hartley House  123 Haslington Residential Home  77 Hatfield Lodge  99 Haven Care Home, The  91 Hawkinge House  103 Haydon Mayer  75 Hazeldene House  123, 124 Hazelwood Nursing Home  79 Heather Lodge  87 Heathfield Residential Home  65 Heath Road, 85 – MCCH Society Ltd  91 Hedgerows, 1 & 2  93 Hengist Field Care Centre  113 Heron House  73 Hevercourt  87 HF Trust – Lympne Place (High Trees and The Beeches)  103

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers are in bold

Highfield  71 Highfield Private Rest Home  103 Highfield Residential Home  113 High Hilden  121 Highland House  70 High Meadow Nursing Home  71 High Pines Residential Home Ltd  73 High View Oast Care Home  71 Hillbeck Residential Care Home  91 Hillbrow  83 Hill Farm  113 HMT Care Ltd  73 Hockeredge, The  119 Hollies Residential home, The  87 Hollies Rest Home, The  123 Holly Cottage  65 Hollyrood  91 Holywell Park  97 Homelands  65 Homeleigh  81 Homeleigh Farm  105 Homeville  115 Hothfield Manor Acquired Brain Injury Centre  69 Hythe Nursing Home  103

I

Iden Manor Care Home  93 Insight SBS Ltd - 201 London Road  113 Insight Teynham  113 Island Residential Home, The  109 Ivy Bank Residential Care Home 83 Ivy Cottage  65

J

Juniper 

K

Kearsney Manor Nursing Home Keele House  Kent Autistic Trust, The - Beaver Lane, 118  Kent Autistic Trust, The - Jemmett Road, 165  Kent Autistic Trust, The - Perry’s Close, 9  Kent House  Kentwood House  Kesson House Care Home  Keychange charity - Rosset Holt Care Home  Kiln Court  Kimberley Residential Home 

65

 85 118 67 67 109 114 79 89 123 109 73

Kimberley Residential Home Ltd  77 King Edward House  70 Kingsfield Care Centre  109 Kingsley  73 Kingston House  70 Kippingtons Nursing Home  97 Knoll Nursing Home, The  81

L

Laburnum House  99 Lady Dane Farmhouse  109 Laleham, The  73 L And S Care Homes Ltd - York Terrace, 3  115 Larchmere House Nursing Home  124 Larchwood Grove  87 Laurels Care Home, The  81 Laurels, The  67 Laureston House Residential Home 83 Lavenders  121 Lindau Residential Home  107 Littlebourne House Residential Care Home  70 Little Court Nursing Home  124 Littlecroft  105 Little Glen  83 Little Oyster Residential Home  109 Loose Court  91 Loose Valley Nursing Home  92 Lourdes Community Nursing and Residential Care Home, the  119 Lower Robin Hood Lane, 146 – MCCH Society Ltd  91 Lukestone Dementia Nursing Home  92 Lulworth House Dementia Residential Care Home  91 Lyndhurst House  67 Lyndhurst Rest Home  75 Lynton House  114

M

Madeira Lodge Care Home  Magenta  Magnolia House  Maidstone Care Centre  Maltreath Residential Care Home Mandalay Care Home  Manordene  Maple House  Marine Parade, 18 – MCCH Society Ltd  Marlborough House  Marshlands  Martha Trust House 

105 99 91 92  115 101 97 101 75 101 105 81

Martins  Maurice House  Mayflower Care Home  Maylands  May Lodge  May Morning  Meadow Dean  Meadowside  Melanie Ann Trust, The  Melanie Ann Trust Residential Home, The  Melvyn & Jan John  Mental Health Residential Ltd - London Road, 71  Meyer House Care Centre  Milestone House  Millfield House  Mill House  Minnis Lodge  Montagu Court Residential Home Montague House  Mont Calm – Clifton Crescent  Mont Calm – Folkestone  Mont Calm – Lydd  Mont Calm – Margate  Mont Calm Residential Home  Mont Calm – Sandgate Road  Mont Calm – Sturry  Mount And The Olives, The  Mount Ephraim House 

118 114 89 75 67 67 83 81 91 91 85 123 82 81 101 109 83 115 118 101 101 105 115 91 101 70 111 123

N

National Autistic Society - Respite Care (Kent)  Neptune House  New Bungalow, The  Newington Court  Newlands  Newlands Residential Home  Newlyn Residential Home, The  Newpark  Norfolk House  North Lodge Care Home 

87 111 67 113 70 81 118 123 119 115

O

Oakdene Rest Home  111 Oakfield House  70 Oaklands  67 Oast, The  91 Ocean Swell  119 Old Downs dementia residential Care home, The  77 Old Farm House Residential Home, The  70

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131


Old Rectory Residential Home, The 

105

Old Rectory Retirement Home, The 70 Old Rectory, the 

70

Old Rectory, The 

111

Old School House 

105

Old Vicarage, The 

81

Optima Care Ltd - Lancaster Gardens, 34 

73

Optima Care Ltd - Spenser Road, 37 

73

Orchard Cottage 

87

Orchard House 

67, 73

Osborne Court 

109

Osborne House 

118

O’Shea Partnership Boxley Road, 239 

92

Overcliffe House 

87

Oxenden House Care Home 

73

P Paddock, The 

105

Palm Care 

105

Park View Care Centre 

69

Parkwood House 

91

Parsonage Lodge EMI 

73

Pelham House 

101

Pelham Lodge Residential Care Home 

87

Pelham Manor 

87

Pelican Court, 6  Pepenbury 

92 123

Peter Gidney NeuroDisability Centre, The 

79

Phillippines Close, 1 

95

Phoenix House 

81

Pilgrim Homes - Milward House  124 Pilgrims Lodge Residential Home  70 Pilgrims View 

92

Pilgrims Way Care Home With Nursing 

92

Pinehurst House Nursing Home  97 Pine Lodge Care  Poplars Care Centre 

113 92

Poppies 

123

Port Regis 

114

Priory Mews Nursing Home 

79

R Radnor House  Rainbow, The (L’Arche Kent) 

132

101 71

Ramsgate Care Centre 

118

Ravenlea 

101

Rectory House  92 Redcot Lodge Residential Care Home  115 Reddington House  83 Red House Nursing Home, The  71 Redlynch House Residential Home 103 Redwalls  71 Resthaven Residential Home  73 Rhyme House  113 Richardson Court  67 Richardson Court Cottage  67 Rivendell, The  73 Riverlea House  83 Roberta House  71 Rockdale House  95 Rockrose Rest Home  73 Romney Cottage Residential Care Home  105 Roper House - RNIB Action On Hearing Loss  71 Rosebank Residential Home  87 Rose Cottage  67, 105 Rosecroft  105 Rosedene Residential Care Ltd  115 Rose Farm House  118 Rosehurst Care Home  81 Roselands  74 Rosemary Cottage  67 Rosemere Care Home  101 Rosewood Residential Care Home  77 Roxburgh House  119 Russell Court Nursing Home  79 Rusthall Lodge Care Home  124 Rusthall Respite  124

S

Saltings, The  105 Saltwood Care Centre  103 Sandbanks Care Home  107 Sandgate Manor  101 Sandwich Road, 55  83 Sapphire House  92 Saxon Lodge Residential Home Ltd 71 Seabourne House  107 Seabreezes  107 Seabrook Road, 26  103 Seahaven  81 Seaview  101 Self UnLtd Station Road, 33a  77 Sense Hastings Avenue, 89  115 Sense - Newington Road, 163  118 Seven Springs - Care Home Physical Disabilities  124 Sevington Mill  67 Seymour House  74

Shakespeare House  83 Shakti Lodge  77 Shalom  115 Sheringham House  89 Sholden Hall Residential Retreat  81 Shore Lodge - Care Home Learning Disabilities  77 Shottendane Nursing Home  117 Signature At The Miramar Ltd  75 Singleton Nursing And Residential Home Ltd  69 Smock Acre  71 Sobell Lodge Care Home Physical Disabilities (Leonard Cheshire Disability)  93 Sonia Lodge  81 Sonya Lodge Dementia Residential Care Home  77 Southfields  67 Southlands  92 Sovereign House  74 Spencer House  113 Springfield House  113 Springfields Residential Home  119 Springs Community, The  107 St Alban’s House  81 Stanholm Residential Care Home for the Elderly  95 St Anselm’s Nursing Home  81 Staplehurst Manor Nursing Home 93 St Brannocks  107 St Brelades  74 St Claire’s Care Home  101 St Gabriel’s House – Apartments and Dane End  119 St George Residential Care Home  75 St Helier’s Hotel  101 St James House  77 St John Home  75 St John’s Church Road, 33 - Blythson Ltd  101 St John’s Cottage  95 St Margaret’s Nursing Home  103 St Martin’s  75 St Mary’s  85 St Michael’s  85 St Michael’s Nursing Home  119 St Peter’s Care Home  74 St Peter’s Home  117 St Peters Row Delarue Close  121 Strode Park house  74, 75 St Stephens Nursing Home  85 St Valery Care Home  67 St Winifreds Dementia Residential Care home  81 Summerlands  67

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers are in bold

Summerville  115 Sunnyfields  111 Sunrise Operations Sevenoaks Ltd 97 Sussex Avenue, 26A – MCCH Society Ltd  71 Sutton Valence Care Home  92 Swerford House  85 Sycamore Heights  71 Sycamore Lodge  67

Upton House 

T

Walmer Care Centre  81 Walsingham Turnbull Close, 56–58  77 Wantsum Lodge  118 Warren Lodge Nursing Home  69 Warwick Park Nursing Home  124 Wayfarers  85 Welcome Home  111 Welcome House - Cedars, The  113 Welcome House Ruby Lodge  89 Wellington House  81 Wells House Nursing Home  103 Wells Lodge Nursing Home  103 Westbank Care Home  121 Westbrook Avenue, 87  117 Westbrook House Integrated Care Centre  117 Westbury House  81 Westcliffe House  119 Westerham Place Residential Care Home  95 Westview  101 West View Integrated Care Centre 69 Wheatfield Drive, 17  121 Whiston House  67 Whitebirch Lodge  74 White Cliffs Lodge  85 Whiteleaf Cottage  113 White Lodge  117 White Lodge Residential Home  95

Tamarisk  Tanglewood  Tarrys Residential Home Ltd  Temple Ewell Nursing Home  Terrance House  Thorndene  Tosh Lodge  Tralee Rest Home  Tranquility House  Treetops Residential Home  Tristford  Tudor Lodge  Tunbridge Wells Care Centre  Tunbury Avenue, 151 – MCCH Society Ltd  Turketel Road  Twyford House  Tynwald Residential Home 

U

Ulcomb House  Underwood  United Response - 1 St Alphege Road  United Response - John Street, 17  Uplands House 

107 101 74 85 115 85 67 75 101 115 101 101 124 92 101 85 103

113 124 83 92 74

81

V

Vale Residential Care Home, The  92 Valley House  71 Villa Maria  103

W

Whitfield Care Home 

85

Whitstable Nursing Home 

75

Whitstable Road, 94 – MCCH Society Ltd 

71

Wildash’s 

121

Willows Care Centre, The 

117

Willows Residential Home, The 

111

Willows, The 

103

Wilmington Manor Nursing Home 

79

Wimbledon House Residential Care home 

74

Winchester House 

89

Winchester House 

111

Windmill Lodge 

89

Windsor House 

119

Withens Nursing Home, The 

89

Wolverton Court 

85

Wombwell Hall Nursing Home 

79

Woodchurch House  Woodgate – MCCH Society Ltd  Woodlands (Kent) 

67, 69 92 114

Woodlands Villa 

92

Woodside Residential Care Home 

85

Woodstock Dementia and Residential Care Home  Woodville Respite Centre 

113 71

Wurel House 

113

Wychdene 

114

Y Yew Tree House Residential Care Home for the elderly  Yoakley House Care Home  York House Care Home 

67 117 67

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

developed by the publisher of this Directory

• • • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure checklists to take with you when you visit

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133


Specialist indices These indices will assist you in your search for care. Specialist providers are listed by care category.

Learning disability providers

A

Bradford House Residential Care Home 

118

Edenbridge and Supported Living Service 

Adisham House 

70

Bradwell House 

103

Eden Cottage 

Allens Mead 

87

Bridge House 

111

Edwin Therapeutic Unit 

Allington Way – MCCH society Ltd 

BrightCare 

105

Ellens Court 

89

Alma Lodge 

Broadstreet House 

99

87

Brooklands, 10 

123

Eva’s Folly Residential Home 

Bungalow, The 

105

Anchorage House 

99

Anderida 

65

Byfield Court 

111

F

Anro House 

79

Ashford Lodge 

65

Ashford Nursing Home 

69

Ashgold House 

83

Ashingham House 

83

Ashlea House 

65

Ashleigh House 

109

Ashley Avenue, 3 - Blythson Ltd 

99

Ashley Avenue, 95 

99

Ashpoint House 

83

Ashstone House 

65

Ashurst House 

109

Aspley House 

111

Avenues South East - Maidstone Road, 492 

89

Avenues South East - Beresford Gardens, 39 

115

Avenues South East - Shipbourne Road, 288  Avenues South East - Turnbull Place, 1-2 

Faith House (L’Arche Kent) 

70

Falconer’s Court 

95

79

Farm House 

65

Cana (L’Arche Kent) 

83

Farm View 

65

Canterbury Adult Support Unit 

70

Felbrigg House 

83

Caretech Community Services (No 2) Ltd- Prices Avenue, 22  115

Finn Farm Lodge 

99

Fiveways 

75

Carlile Lodge 

99

Foam, The 

105

Cartref House 

111

Forge House 

91

Cedar Oaks 

73

Four Seasons 

83

Channel Lea, 12 

79

Cherries, The 

99

Chitty Barn 

79

G Gardeners Close 

83

Church House 

91

Gardenia House 

77

91

Gate House 

85

C Cameron Lodge 

Church Lane  Cleveland House Ltd  Coach House, The 

121 121

B

111 95

Amber House Residential Care Home 99

118

87

Emily Jackson Close, 1-3 

109

Ashdene House 

95 105

114 73, 75

Cobham House 

83

Coleman’s Stairs 

113

Conifers 

73

Gavin Astor House Nursing Home  92 George V Avenue, 5  Glen, The 

83

Glover House 

65

Goodwins, The 

79

Copperfields Residential Home  87

Grange, The 

Cosy Lodge 

Grange, The - Benenden 

Cotswold Lodge  Country Home Care 

65 105

115

73 121

Greenbanks 

70

95

Gresham House 

93

Bay, The 

105

Court Lodge 

65

Grosvenor Court 

99

Beaches, The 

105

Cranmore 

105

Grove Villa Care 

81

Beach House 

113

Croft, The 

65

BeechCare 

105

D

Beeches Residential Home, The 

70

Belmont 

65

Benham Lodge 

87

Berkeley House 

111

Birches, The 

121

Birch House 

65

Birling House 

91

E

Blenheim House 

79

Eastry House 

85

Boldshaves Oast 

65

Eastry Villas 

85

Bon Secours 

79

Ebbsfleet House 

Brabourne Care Centre 

69

Echo Square House 

134

H Hadlows, The 

121

Dalkeith Lodge 

73

Hall, The 

65

Dunronald Court 

79

Harbour House 

99

Durrants Court Barn 

65

Harrington Cottage 

65

Heather Lodge 

87

Heath Road, 85 – MCCH Society Ltd 

91

Hedgerows, 1 & 2 

93

Heron House 

73

118 87

HF Trust – Lympne Place (High Trees and The Beeches)  103

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


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Learning disability providers continued Hillbrow  Hill Farm  Holly Cottage  Hollyrood  Homelands  Homeleigh Farm  Homeville 

83 113 65 91 65 105 115

I

Insight SBS Ltd - 201 London Road 113 Insight Teynham  113 Ivy Cottage  65

J

Juniper 

65

K

Kent Autistic Trust, The - Beaver Lane, 118  Kent Autistic Trust, The - Jemmett Road, 165  Kent Autistic Trust, The - Perry’s Close, 9  King Edward House  Kingsfield Care Centre  Kingsley  Kingston House 

L

Laburnum House  L and S Care Homes Ltd - York Terrace, 3  Larchwood Grove  Laurels Care Home, The  Littlecroft  Little Glen  Little Oyster Residential Home  Lower Robin Hood Lane, 146 – MCCH Society Ltd  Lyndhurst House  Lynton House 

M

Magenta  Magnolia House  Mandalay Care Home  Maple House  Marlborough House 

Marshlands  Martha Trust House  Martins 

67 109 70 109 73 70

99 115 87 81 105 83 109 91 67 114

99 91 101 101 101

81 118

R Radnor House 

101

75

Rainbow, The (L’Arche Kent) 

May Lodge 

67

Ravenlea 

May Morning 

67

Rectory House 

92

Meadowside 

81

Reddington House 

83

Melanie Ann Trust, The 

91

Redwalls 

71

Melanie Ann Trust Residential Home, The 

91

Richardson Court 

67

85

Richardson Court Cottage 

67

81

Rivendell, The 

73

Maylands 

Melvyn & Jan John  Milestone House  Mount And The Olives, The 

Rhyme House

111

N National Autistic Society - Respite Care (Kent)  Neptune House 

67

105

New Bungalow, The 

111 67

Newlands 

70

Newpark 

123

O 70

Old Rectory, The 

111

Old School House 

105

67, 105

Rosecroft 

105

Rose Farm House 

118

Roselands  Rosemary Cottage  Rusthall Respite 

74 67 124

S Saltings, The 

Old Rectory, The 

113

Roper House - RNIB Action On Hearing Loss  71 Rose Cottage 

87

71 101

105

Sandwich Road, 55 

83

Sapphire House 

92

Seabourne House 

107

Seabreezes 

107

73

Seabrook Road, 26 

103

Optima Care Ltd - Spenser Road, 37 

73

Seaview 

Orchard House 

67

Self UnLtd Station Road, 33a 

Optima Care Ltd - Lancaster Gardens, 34 

Seahaven 

Osborne Court 

109

Sense Hastings Avenue, 89 

Osborne House 

118

Sense - Newington Road, 163 

81 101 77 115 118

Seymour House 

74

92

Shakespeare House 

83

Overcliffe House 

87

Shalom 

Oxenden House Care Home 

73

Sheringham House 

O’Shea Partnership Boxley Road, 239 

Paddock, The 

105

Palm Care 

105

Parkwood House 

91

Pelham Manor 

87

Pelican Court, 6 

92 123

Smock Acre  Southfields 

67 113

Springs Community, The 

107

St Brannocks 

107

St Gabriel’s House – Apartments and Dane End 

119

95

St James House 

Poplars Care Centre 

92

St John’s Church Road, 33 - Blythson Ltd 

123

71

Springfield House 

Phillippines Close, 1  Poppies 

89

Shore Lodge - Care Home Learning Disabilities 77

P

Pepenbury 

115

77 101

Visit www.carechoices.co.uk for further assistance with your search for care

135


Learning disability providers continued St John’s Cottage 

95

Turketel Road 

101

St Michael’s 

85

Twyford House 

85

St Peters Row Delarue Close 

121

St Stephens Nursing Home 

85

Summerlands 

67

Summerville 

115

Sunnyfields 

111

U Uplands House 

Whitstable Road, 94 – MCCH Society Ltd 

V Valley House 

74

71

W

Thorndene 

85

Walsingham Turnbull Close, 56–58  Welcome Home  Wellington House 

92

67

United Response - John Street, 17  92

71

Tunbury Avenue, 151 – MCCH Society Ltd 

Whiston House 

85

85

101

121

113

Sycamore Heights 

107

101

Wheatfield Drive, 17 

Whiteleaf Cottage 

Swerford House 

Tanglewood 

Westview 

113

Ulcomb House 

71

Tamarisk 

81

White Cliffs Lodge 

Sussex Avenue, 26A – MCCH Society Ltd 

T

Westbury House 

Westbrook Avenue, 87 

77 111

71

Willows, The 

103

Winchester House 

111

Windmill Lodge 

89

Windsor House 

119

Wolverton Court 

85

Woodgate – MCCH Society Ltd 

92

Wurel House 

113

81 117

Physical disability providers

A

C

Abbey Court Nursing Home - West Kingsdown 

97

Acacia House - Tenterden 

69

Chipstead Lake - Care Home Physical Disabilities 95

95

Cameron Lodge 

79

Gardenia House 

77

Gate House 

85

Chitty Barn 

79

Gavin Astor House Nursing Home 

Ashcroft Nursing Home 

117

Church House 

91

George V Avenue, 5 

Ashdene House 

118

Church Lane 

91

Glover House 

65

Ashgold House 

83

Coach House, The 

73

Greenbanks 

70

Ashley Gardens Care Centre 

92

Coach House, The 

75

Grove Villa Care 

81

Cobham House 

83

Coleman’s Stairs 

113

Cornford House 

123

H Hale Place Garden Lodge 

121

Cornford House 

124

Hawkinge House 

103

Creedy House 

107

Hengist Field Care Centre 

113

Alpine Care Home 

Ashurst House 

109

B Barham House Nursing Home  BeechCare  Beechcare Care Home  Bethany House Care Home 

136

G

71 105 79 107

Bethany Lodge Nursing Home 

107

Birches, The 

121

E

92 115

Heron House 

73

High View Oast Care Home 

71

85

Highfield 

71

Eaton Lodge Nursing Home 

119

Hill Farm 

113

Elvy Court Nursing Home 

113

HMT Care Limited 

73

95

Hockeredge, The 

119

87

Hollies Rest Home, The 

123

Hothfield Manor Acquired Brain Injury Centre 

69

Eastry House 

Birling House 

91

Blenheim House 

79

Blossoms Care Home 

77

Brambling House 

83

Brambling Lodge 

83

F

Broadmeadow 

99

Foam, The 

105

Broad Oak Manor Nursing Home 

Fountains Lodge Nursing and Residential Home 

I

79

121

Iden Manor Care Home 

Burnham 

99

Fourwinds Residential Care Home 118

Emily Jackson Close, 1-3  Eva’s Folly Residential Home 

93

Island Residential Home, The  109

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


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Physical disability providers continued

K

O’Shea Partnership Boxley Road, 239 

Kentwood House 

79

King Edward House 

70

Kingsfield Care Centre 

109

L Larchwood Grove 

87

Littlecroft 

105

Little Oyster Residential Home 

109

Loose Court  Lynton House 

91 114

M

92

P Pelican Court, 6 

92

Peter Gidney NeuroDisability Centre, The 

79

Priory Mews Nursing Home 

79

R

Sobell Lodge Care Home Physical Disabilities (Leonard Cheshire Disability) 

93

Staplehurst Manor Nursing Home 

93

St Gabriel’s House – Apartments and Dane End  St James House  Strode Park House  Sunnyfields 

Rectory House 

92

T

Red House Nursing Home, The 

71

Terrance House 

Redwalls 

71

Thorndene 

73

Tristford 

Ravenlea 

Resthaven Residential Home 

101

Manordene 

97

Martha Trust House 

81

Meadowside 

81

Roper House - RNIB Action On Hearing Loss  71

Milestone House 

81

Rosemary Cottage 

Rhyme House 

113

67

123

Russell Court Nursing Home 

79

Rusthall Lodge Care Home 

124

Villa Maria 

Rusthall Respite 

124

W

Newington Court 

67 113

O Ocean Swell  Old Rectory, The  Optima Care Limited - Lancaster Gardens, 34  Optima Care Limited - Spenser Road, 37  Orchard House 

119 70

S

73 67, 73

115 85 101

103

Walsingham Turnbull Close, 56–58  77

Saltwood Care Centre 

103

Welcome Home 

111

Sandgate Manor 

101

Westbank Care Home 

121

92

Westbrook Avenue, 87 

117

81

Sapphire House  Seahaven  Sense Hastings Avenue, 89 

73

111

V

Roxburgh House 

Mount Ephraim House 

New Bungalow, The 

74, 75

United Response - John Street, 17  92

101

N

77

U

Millfield House 

119

119

Seven Springs - Care Home Physical Disabilities 

White Lodge Residential Home 

95

115

Wilmington Manor Nursing Home 

79

124

Winchester House 

89

Signature At The Miramar Limited  75

Woodchurch House 

Smock Acre 

Woodville Respite Centre 

71

67, 69 71

With so many providers to choose from, where do you start? www.carechoices.co.uk can help.

developed by the publisher of this Directory

• • • • • • •

search care providers quickly and easily search by postcode/town and care type Information on standards of care links to the latest inspection reports extra information, photos and direct website links for hundreds of providers request a brochure checklists to take with you when you visit

Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly.

Visit www.carechoices.co.uk for further assistance with your search for care

137


Dementia care providers

A

Chase, The  Chestfield House 

Grosvenor Care Centre 

75

H

Abbeyfield Connors House 

70

Chestnut Lodge Care Home 

Abbeyfield Dene Holm 

87

Chestnuts Care Home, The  87, 89

Abbeyfield Edward Moore House 87

121

Abbeyfield Greensted 

89

Chippendayle Lodge Residential Care Home 

Abbeyfield Stangrove Lodge 

95

Chitty Barn 

79

Abbeyfield St Martins 

89

Church House 

91

Abbeyfield The Dynes 

95

Claremont Care Home 

Abbeyfield Woodgate 

121

Abbeyrose House 

89

Abbotsleigh Dementia Nursing & Residential Care Home  93 Alexander House 

83

Alma Lodge 

109

Alma Residential Home 

109

Alpine Care Home 

95

Applecroft Care Home 

85

91

115

Cornerways Residential Home  103 Cornford House 

123, 124

Court Regis 

111

Creedy House 

107

Cumberland, The 

73

D Dale Lodge 

87

Dale Mount 

87

Aquarius Lodge 

115

Ashcroft Nursing Home 

117

Ashford Nursing Home 

69

Ashley Gardens Care Centre 

92

Ashley House 

99

Ashminster House 

69

E

Aspen Lodge 

79

Eastfield 

91

Eastry House 

85

Eglantine Villa Residential & Nursing Home 

79

B Barham House Nursing Home 

71

Darenth Grange Residential Home 77 Dorothy Lucy Centre, The 

91

Barnetts 

123

Elizabeth Anne Nursing Home, The 

Barton Court 

109

Elizabeth House 

70 73

Beacon Hill Lodge 

75

Elliott House Care Home 

Beechtree House Ltd 

91

Elvy Court Nursing Home 

Betsy Clara Nursing Home 

92

Emily Jackson House 

Blair Park Residential Care Home  111 Blossoms Care Home 

77

BowerCroft Care Home 

91

Brabourne Care Centre 

69

Bradbury Grange 

75

Brambling House 

83

Brambling Lodge 

83

Bridge Haven 

70

Broadmeadow 

99

Broomfield Lodge 

73

117

113 97

F Fairby Grange  Fountains Lodge Nursing and Residential Home 

77 121

G Gardenia House  George V Avenue, 5 

77 115

Gloucester House 

97

C

Gravesham Place Integrated Care Centre 

89

Capel Grange Private Residential Home  121

Greenbanks 

70

Greenbanks Residential Care Home 

91

Cedardale Residential Home 

138

70

91

115

Halden Heights Care Community  69 Hale Place Farmhouse  121 Hale Place Garden Lodge  121 Hamilton’s Residential Home  70 Harbledown Lodge  71 Hartley House  123 Haslington Residential Home  77 Hatfield Lodge  99 Haven Care Home, The  91 Hawkinge House  103 Haydon Mayer  75 Hazeldene House  123, 124 Hazelwood Nursing Home  79 Heathfield Residential Home  65 Hengist Field Care Centre  113 Hevercourt  87 High Meadow Nursing Home  71 High Pines Residential Home Ltd  73 Hillbeck Residential Care Home  91 Hockeredge, The  119 Hollies Rest Home, The  123

I

Iden Manor Care Home  93 Island Residential Home, The  109 Ivy bank Residential Care Home 83

K

Kesson House Care Home  89 Kimberley Residential Home  73 Kimberley Residential Home Ltd  77 King Edward House  70 Kingsfield Care Centre  109 Kingston House  70 Kippingtons Nursing Home  97

L

Lady Dane Farmhouse  109 Laleham, The  73 Laureston House Residential Home 83 Littlebourne House Residential Care Home  70 Loose Court  91 Lukestone Dementia Nursing Home  92 Lulworth House Dementia Residential Care Home  91

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers are in bold

Dementia care providers continued Lyndhurst Rest Home 

75

M Madeira Lodge Care Home 

105 92

Mandalay Care Home 

101

Marlborough House 

St Valery Care Home 

67

Pilgrims Lodge Residential Home  70

St Winifreds Dementia Residential Care Home 

81

Pilgrims View 

Maidstone Care Centre  Manordene 

Pilgrim Homes - Milward House  124

97 101

Mayflower Care Home 

89

Meadow Dean 

83

Pine Lodge Care  Poplars Care Centre  Port Regis  Priory Mews Nursing Home 

92 113 92 114 79

R Rectory House 

92

Resthaven Residential Home 

73

Mont Calm – Folkestone 

101

Roberta House 

71

Mont Calm – Margate 

115

Mont Calm Residential Home  Mont Calm – Sandgate Road  Mont Calm – Sturry  Mount Ephraim House 

91 101 70 123

Newlands Residential Home  North Lodge Care Home 

113 81 115

O Oakdene Rest Home 

111

Old Downs Dementia Residential Care Home, The  77 Old Rectory Residential Home, The 

105

105

Roper House - RNIB Action On Hearing Loss 

71

Rosehurst Care Home 

81

Rosewood Residential Care Home  77 Rusthall Respite 

N Newington Court 

Romney Cottage Residential Care Home 

Tarrys Residential Home Ltd 

124

S

75

Tranquility House 

101

Tudor Lodge 

101

Tunbridge Wells Care Centre 

124

U Upton House 

81

V Vale Residential Care Home, The  92 Villa Maria 

Saltwood Care Centre 

103

Sandbanks Care Home 

107

Sevington Mill 

67

Shakti Lodge 

77

Sholden Hall Residential Retreat 

81

Signature at The Miramar Ltd 

75

Sonia Lodge  Sonya Lodge Dementia Residential Care Home 

103

W Walmer Care Centre 

81

Wantsum Lodge 

118

Warren Lodge Nursing Home 

69

Welcome Home 

111

81

Westbrook House Integrated Care Centre 

117

77

West View Integrated Care Centre 

69

Whitfield Care Home 

85

70

Springfields Residential Home 

Old Vicarage, The 

81

St Anselm’s Nursing Home 

81

Whitstable Nursing Home 

St Brelades 

74

Willows Care Centre, The 

St Claire’s Care Home 

85 115

Tralee Rest Home 

Old Rectory, The 

P

74

Terrance House 

109 105

T Temple Ewell Nursing Home 

Mill House  Mont Calm – Lydd 

Sunrise Operations Sevenoaks Ltd 97

119

101

Winchester House 

75

Woodchurch House 

75 117 89

Park View Care Centre 

69

St Martin’s 

Parsonage Lodge EMI 

73

St Michael’s Nursing Home 

119

Woodside Residential Care Home  85

St Peter’s Home 

117

Woodstock Dementia and Residential Care Home 

Pelham Lodge Residential Care Home 

87

St Stephens Nursing Home 

85

67, 69

113

Visit www.carechoices.co.uk for further assistance with your search for care

139


Mental health care providers

A

H

Abbeyrose House 

89

Harbour Care Home 

Anro House 

79 99

Hailey Residential Care Home, The 

83

Hale Place Garden Lodge 

Arthur Court  Ashingham House  Ashdene House  Avondale House 

Beach House 

73 121

Sandbanks Care Home 

92

Shakespeare House 

83

St Anselm’s Nursing Home 

81

118 119

Hawkinge House 

103

St James House 

77

Hill Farm 

113

St Valery Care Home 

67

Hillbrow 

83

Sycamore Lodge 

67

71 113

Betsy Clara Nursing Home 

92

Blenheim House 

79

Hockeredge, The  Homeleigh 

119 81

K King Edward House 

St Brannocks 

Terrance House  Tosh Lodge  70

Tunbridge Wells Care Centre 

99

L

Cameron Lodge 

79

Laurels, The 

67

Underwood 

Lulworth House Dementia Residential Care Home 

91

United Response - 1 St Alphege Road 

Chestnuts, The (Rochester) 

111

Chilterns, The 

119

Chitty Barn 

79

Cobham House 

83

Conifers  Crossways Community 

123, 124 73 123

D Deer Park Care Centre  Dorothy Lucy Centre, The 

114 91

E Edwin Therapeutic Unit  Elizabeth Anne Nursing Home, The  Elizabeth House 

87 117 70

F Fairby Grange 

77

Fiveways 

75

Foam, The 

105

Forge House 

91

G

115 67 124

U

M Madeira Lodge Care Home 

105

Maltreath Residential Care Home 

115

Marine Parade, 18 – MCCH society Ltd 

75

May Morning 

67

Mayflower Care Home 

89

Mental Health Residential Ltd - London Road, 71 

107

T

Camelot Lodge 

Cornford House 

107

Sapphire House 

123, 124

C

140

73

Hazeldene House 

B Barham House Nursing Home 

S

123

O

Welcome House - Cedars, The 

113

Welcome House Ruby Lodge 

89

White Cliffs Lodge 

85

Whiston House 

67

Willows Care Centre, The  Wimbledon House Residential Care Home  Woodchurch House  Wurel House 

92

Old Rectory, The 

70

83

W

Woodlands Villa 

O’Shea Partnership Boxley Road, 239 

124

117 74 67, 69 92 113

P Phoenix House 

81

R Rectory House 

92

Roberta House 

71

Gardenia House 

77

Roper House - RNIB Action on Hearing Loss  71

Gravesham Place Integrated Care Centre 

89

Romney Cottage Residential Care Home 

105

Grove Villa Care 

81

Rosemere Care Home 

101

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers are in bold

Home care providers and community support services 1.2.1 Care & Mobility Limited – 1.2.1 Care & Mobility  1st Care 

31 31

A Abbey Medical Services Ltd 

31

Avidity Linx Ltd 

33

Caring Company, The 

35

Aondale House 

33

Caring For Your Needs 

35

Cartref Homes Supported Living Scheme 

35

B Bay View Care Ltd 

33

Beach House 

33

Beech Tree Total Care – Ashford 

33 33

Ability Professional Care Services Limited 

31

Beech Tree Total Care Ltd 

Absolute Home Care Kent Ltd 

31

Acare 

31

Beech Tree Total Care Ltd – South East Kent 

33

Accessible Care 

31

Birchwood Care Services 

33

Active Asstistance - Sevenoaks 

31

Blossoms Supported Living DCA 

33

Bluebird Care (Ashford and Swale)

33

Advantage Healthcare - Maidstone 31

CCK Support Ltd 

35

Chameleon Care (Dartford) 

35

Chameleon Care (Dover) 

35

Churchfield Care 

35

Cleveland House Ltd 

35

Comcare 

35

Community Lifeline

35

Community Nursing & Care Agency Ltd 

37

Community Support Services Domiciliary Agency 

37

Cottage, The 

37

Affinity Trust – Domiciliary Care Agency West Kent 

31

Age UK Dover Community Support 

Bluebird Care (Ashford and Swale)

33

31

Bluebird Care (Canterbury and Thanet)

Craegmoor Supporting You In The South Eeast 

37

33

Crossroads Care East Kent 

37

Bluebird Care (Gravesham and Dartford) 

Crossroads Care West Kent

37

33

Crown House 

37

33

D Dimensions – Kent Domiciliary Care Office 

37

Direct Care (Kent) 

37

Domus Live in Care Ltd 

37

Dorriemay House 

37

Dover 

37

Dover and Deal Independent Living Scheme

37

Age UK Faversham & Sittingbourne31 Age UK Maidstone 

31

Agincare UK 

31

Allied Healthcare – Canterbury 

31

Bluebird Care (Maidstone and Tonbridge)

Allied Healthcare – Gravesend 

31

Bluebird Care (Sevenoaks) 

33

Allied Healthcare – Hythe 

31

Bluebird Care (Tunbridge Wells) 

33

Boldglen Ltd (Sheppey) 

33

Brambling House 

35

Building Bridges Home Support Servics 

35

Allied Healthcare – Maidstone 

31

Allied Healthcare – Tunbridge Wells 31 All Seasons & Lauriem Associates LLP 

31

All Seasons & Lauriem Associates LLP 

31

Alzheimer’s And Dementia Support Services 

C

31

Camelot Lodge 

35

Cancare Home Services Ltd 

35

Canterbury 

35

Angels Home Care (Kent) Limited  31

Capital Care and Support 

35

Approcare 

33

Care 77 Ltd 

Ashford Independent Living Scheme  Aspirations Kent  Aspire Home Carers Ltd 

Alzheimer’s Society South, West Kent & Maidstone 

E East Kent Mencap Domicilliary Service 

37

35

Edenbridge and Supported Living Service 

37

33

Care At Home Services (South East) Ltd 

35

Elysium Supported Living Ltd 

37

33

Care Company, The 

35

Enabling Care for You Ltd 

37

33

Caremark (Thanet) 

35

Everycare (West Kent) Ltd 

37

Athlone Care 

33

Caremark (Tonbridge & Malling) 

35

Audley Care Ltd Bearsted 

33

Carers Choice 

35

Audley Care Tunbridge Wells 

33

Care Sisters Ltd 

35

Austen Allen Homecare 

33

Care UK 

35

Folkestone Independent Living Scheme 

37

Avalon Eneterprise (UK) Ltd 

CARE UK Home Care 

35

33

Forge House 

37

Care V Yes 

35

Avante Community Support 

33

Friends Care Ltd 

37

Avenues South East (East Kent) 

33

Carewatch (Maidstone–Ashford) 

35

Future Home Care Ltd Kent 

37

31

F

Visit www.carechoices.co.uk for further assistance with your search for care

141


Domiciliary care providers and Community support services continued

G Garden of Kent Homecare Ltd, The T/A Garden of England Homecare, The 

37

Genuine Care Homecare Services Ltd 

37

Giles Care Ltd 

37

Gravesend Age Concern 

37

H

41

Kent Social Care Professionals Domiciliary Service 

41

Kent Supported Living Services 

41

Key Care Management Ltd 

41

Kimberley Residential Home Ltd 

41

L

43

Pulse-Kent 

43

Hawkinge House 

39

Hazeldene House 

39

M Madeira Lodge Care Home 

41

Maidstone 

41

Mandalay Care Home 

41

Marjon Home Support Agency 

41

Helping Hand Care Company Ltd 

39

MCCH (Hermitage Court) 

41

Here2Care (Dartford) 

39

Mears Care – Ashford 

41

HF Trust - Kent DCA 

39

Hilton Nursing Partners 

39

Meritum Independent Living (Ashford) 

41

HLC Care Employment Agency 

39

Meritum Independent Living (Folkestone) 

Homecare Unique Ltd 

39

Home Instead Senior Care 

39

Home Service Complete Care LLP 

39

Home Support 

39

39

K K D Care Ltd 

39

Kent and Medway Domiciliary Care 39 Kent Care At Home Service 

39

Kent Carers Ltd – Head Office 

39

Kent DCA 

39

Kent Enablement at Home 

39, 41

43

PSA Home Care 

41

Jobdone Agencies Ltd 

43

43

Lyn’s Care Ltd 

39

Park View Domiciliary Care 

43

39

Jasmine Domiciliary Care Agency

43

Prime Care Community Services Ltd 

Hall, The 

J

Park House Community Care 

Prestige Nursing 

39

39

P

41

Hale Place Garden Lodge 

Housing & Care 21 – Aylesford 

43

Liberty Lodge Ltd 

41

39

One Step South Domiciliary Care Agency 

41

Lifechoice 

Home Support Network (Gravesend) 

One 2 One Private Care Services  43

L’Arche Kent  37

39

O

Phoenix Domiciliary Care Agency

Halden Heights Care Community Assisted Living 

Head First (Assessment, Rehabilitation and Case Management) LLP 

142

Kent Home Care Ltd 

Q Queen Elizabeth Court 

43

R Reed Specialist Recruitment Ltd - Community Care - Maidstone 

43

Right at Home (East Kent) 

43

41

Meritum Independent Living (Maidstone) 

RNID Action On Hearing Loss Northdown Road 

43

41

MiHomecare 

41

Royal Mencap Society – Kent Domiciliary Care Agency 

43

Milestones Outreach Support Team (MOST)  41

S

Mill House Community Care 

Safe Hands (Folkestone) 

41

43

SC Support & Care Services Ltd  43

N

Scott Care Ltd (Sittingbourne Branch) 

NAS Community Services (Kent) 

41

New Horizons Broad Oak Ltd 

41

SeeAbility – Kent Support Service  43 Sentinel Care 

Nightingale Homecare And Community Support Services Ltd 

43

No Place Like Home 

43

43 43

Sittingbourne - B.A.C. Care Ltd  45 St Gabriel’s House – Apartments and Dane End 

45

Sunnybanks Home Care Service 

45

Nurse Plus and Carer Plus (UK) Ltd  43

Sunnyside Domiciliary Support Services Ltd 

45

Nurse Plus and Carer Plus (UK) Ltd – 65 High Street  43

Superior Care Folkestone 

45

Nurse Plus and Carer Plus (UK) Ltd – Suite 18 Ingles Manor  43

Superior Care Maidstone 

45

Superior Care Whitstable 

45

Sussex Homecare Ltd – Edenbridge 

45

Swanstaff Recruitment Ltd 

45

Nurse Plus and Carer Plus UK Ltd 

43

This Directory’s helpline 0800 389 2077 – information on choosing and paying for care


Advertisers are in bold

Domiciliary care providers and Community support services continued Symbol Family Support Services Ltd 45

T

V

X

Volcare Canterbury And Thanet 

45

Tamarisk 

45

Tender Loving Carers 

45

W

45

Watling Court 

45

Thanet Independent Living Scheme45

Wave Hill 

45

Town & Country Homecare Ltd 

45

Welcome Home 

45

Turning Point – Kent DCA 

45

Westminster Homecare Ltd (Bexley) 

45

Terrablu Homecare 

U Unit 1, Little Cliffsend Farm 

Wood Street Day Care Centre, The

45

45

Woodchurch House 

45

Xtracare Ltd 

45

Y Yoaxley House Care Home 

45

Your Choice 

45

Other advertisers A Better Carehomes Ltd

68

Fraser Residential Ltd

101

Sherwood House

102

Abbeyfield86

Furley Page Solicitors

59

Simicare Ltd

102

Age UK / Age Concern

Gem Care

74

Sisters Of Christian Retreat

84

Agincare32

Heritage Care

77

Smartblade Ltd

86

All About Care

H U Investments Ltd

72

Sunrise Senior Living

51

Tarvos Wealth

29

Whitepost Health Care Group

88

28 71 & 72

Ampi Ltd Appollo Homes Ltd

108

Kent Homecare

42

82

Krystalgate Ltd

36, 72

Ashwood Healthcare  Inside front cover

Larchwood Court Ltd

84

Life Style Care

90

Avante55

MCCH48

Avery Healthcare Ltd

Michael Yoakley’s Charity

B.A.C. Care Limited

112 32

Barchester53 Bluebird Care

30

Mortimer Society, The

116 88

Nellsar Care Homes  76, 78, 82, 90, 93, 108, 110

Bupa76

Nelson Park Homes

Care Choices Helpline  78, 84, 117, 133, 137

Nelson Park Homes Supported Living and Domiciliary Care 44

Care Select

Nicholas James Care Homes

15, 54, 69, 80, 128

Carewise98

Quo Vardis Trust

103

8&9 32

Care Choices Ltd has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Ltd does not endorse or support any particular institution included in the Directory. © 2015 Care Choices Ltd. Care Choices Ltd reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Ltd.

Publisher: Robert Chamberlain.

ISBN: 978-1-910362-49-5

Sales Executives: Vanessa Ryder.

Ref. No: 4001/Kent8/0515 Reproduction of any part of this publication in any form without the written permission of Care Choices Ltd is prohibited.

Director of Creative Operations: Lisa Werthmann.

Published by: Care Choices Ltd, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Telephone: 01223 207770. www.carechoices.co.uk

Designer: Holly Cornell. Distribution: David Mulry.

Director of Sales: David Werthmann. Head of Editorial: Emma Morriss. Editor: Angharad Jenkins. Assistant Editor: Emma Cooper. Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy. Senior Sales Executives: Debbie Feetham, Elaine Green.

Assistant Production Manager: Jamie Harvey. Creative Artworkers: Gemma Cook, Kathryn Regan.

Visit www.carechoices.co.uk for further assistance with your search for care

143


1st Choice 2015.indd 1

09/03/2015 16:58

Profile for Care Choices Ltd

Kent Care Services Directory 2015/16  

The Independent guide to choosing and paying for care.

Kent Care Services Directory 2015/16  

The Independent guide to choosing and paying for care.