Kent Care Directory 2013/14

2013/14

Kent Care Directory The comprehensive guide to choosing and paying for care • Home support • Care homes • Specialist care • Useful contacts

Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud

Ashwood Healthcare Dedicated to Quality Care

At Ashwood Healthcare we are committed to providing quality care where we enable our residents to feel valued and loved with all the dignity they deserve, within a homely environment.

Members of

The Grange Care Home me

Cumbria House Care Home

KCC Preferred Provider

The Grange and Cumbria House Care Homes provide quality services and individual care to make our residents feel as much at home as possible. We offer modern standards of care and comforts whilst still preserving a very traditional and homely atmosphere.

“We are sure that your stay at Our Homes will be a happy one”

Come and Visit Us or Telepho Telephone for a Brochure The Grange Care Home

Cumbria House Care Homee

Tel: 01303 252 394

Tel: 01303 254 019 9

22 Cornwallis Avenue Folkestone, Kent CT19 5JB thegrange@ashwoodhealthcare.co.uk

84–86 Shorncliffe Road,, G Folkestone, Kent CT20 2PG k cumbriahouse@ashwoodhealthcare.co.uk

www.ashwoodhealthcare.co.uk Design by www.mezzanineone.co.uk

Ashwood A shwood Healthcare

Folkestone

Contents Introduction How to contact Kent Adult Social Services Areas covered by this Directory Finding a service online

5 5 7 7

Community care services Assessment and eligibility Enablement Home equipment and adaptations Telecare and assistive technology Personal budgets Direct payments End of life care Being admitted to and leaving hospital

10 10 10 11 11 11 12 12 12

Other services Caring for carers Day care Respite care Short term care services Learning disability Adult placements The Good Day Programme Physical disability Dementia care

15 15 15 17 17 17 17 18 18 19

Independent living options Choices about where you live Extra care housing

21 21 21

Care in your own home Staying in your own home Home care services Charging for home care and other non-residential services Home care agency checklist

25 25 25

Domiciliary care providers

31

Moving into a care home Types of care home Choosing a care home – questions to ask The Care Quality Commission

52 52 53 59

Alternative formats

27 29

Scotney Castle, Kent

Paying for residential care Charging for home care and other non-residential services

59

Other essential information How to recognise abuse Safeguarding Comments, compliments and complaints

63 63 63 65

Useful local contacts

66

61

Listings Domiciliary care providers Care homes/care homes with nursing by area

31

(See the map on page 7 for individual towns)

 Ashford  Canterbury  Dartford  Dover  Gravesham  Maidstone  Sevenoaks  Shepway  Swale  Thanet  Tonbridge and Malling  Tunbridge Wells

69 75 85 87 94 97 103 107 117 122 129 133

Index

136

Every effort has been made to ensure the details in the listings are accurate at the time of going to print. However inevitably, over the course of time, some of the information will become out of date. Kent County Council cannot be held responsible for verifying claims made by the advertisers or the accuracy of the listing information contained in this Directory.

The listings were supplied by the Care Quality Commission.

This Directory is available electronically at www.carechoices.co.uk. There is also a Browsealoud option for those requiring the information in the spoken word.

social.services@kent.gov.uk

18001 0300 333 5433

3

HAzeldene House nursing Home & Care suites

Romford Road Pembury Tunbridge Wells Kent Tn2 4AY

Relationship Centred Care™

A new development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups.

• Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories.

This forms the base for a tailored programme of activities and social interaction with families and friends.

• Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.hazeldenehouse.com Tel: 01892 826500 Fax: 01892 825298 Email: enquiries@hazeldenehouse.com

Introduction This Directory is produced by Kent County Council.

It provides information, advice and guidance about available support and care services for adults in Kent, and what should be considered before making any long-term care decisions.

There are many options available and it is important to consider all the options, particularly as the majority of people pay for, or towards, the cost of their care.

For many people, continuing to live in their own home is the best option – physically, emotionally and financially. Services available to support this could be: Equipment or adaptations: such as grab rails near steps, in the bathroom or an extra stair rail, emergency pendants to call someone if a person has a fall, gas/ smoke alarms and sensors can alert someone if they are wandering.

Enablement services: these support someone to learn or re-learn daily living skills and this helps them regain independence following a change in circumstances, such as an illness, fall or operation.

Support in the home: this can be by a trained worker, family member or friend who can help

someone wash safely, get dressed, prepare a meal/eat or help with other household tasks.

Community based support: such as activities in the day or befriending to reduce the risk of loneliness and isolation.

If a move to a different type of housing is the only suitable option there is a range of accommodation available including Extra Care housing, supported accommodation, residential or nursing homes.

Whatever choice a person makes, it is essential that it’s an informed choice and all options have been explored. If you require long-term care and pay for it yourself it is essential you seek professional financial advice before making such an important decision.

There is lots of information available online (search ‘paying for care’) and various charity organisations can give information.

If you have not had any help from Kent County Council and think you might need some additional support you can contact us on the number provided in this Directory or you can visit a Gateway for more advice.

How to contact Kent Adult Social Services If you would like more information about the range of services we deliver, you will find a list of ways to contact us below. www.kent.gov.uk/adultsocialservices 0300 333 5433 social.services@kent.gov.uk 18001 0300 333 5433

Margate Maidstone Tonbridge Tunbridge Wells

Ashford Tenterden

Medway

social.services@kent.gov.uk

Dover

Or visit us at your local Gateway: Ashford Gateway 14 Park Mall, Ashford TN24 8RY Dover Gateway 71 Castle Street, Dover CT16 1PD Gravesend Gateway Civic Centre, Windmill Street, Gravesend DA12 1AU Maidstone Gateway Maidstone House, King Street, Maidstone ME15 6JQ Sheppey Gateway 38–42 High Street, Sheerness ME12 1NL Tenterden Gateway 2 Manor Row, Tenterden TN30 6HP Thanet Gateway Plus Cecil Street, Margate CT9 1RG Tonbridge Gateway Tonbridge Castle, Castle Street, Tonbridge TN9 1BG Tunbridge Wells Gateway 8 Grosvenor Road, Tunbridge Wells TN1 2AB For opening times and other information visit www.kent.gov.uk/gateway or call 0300 333 5540.

Medway Contact Medway Council on 01634 306000 for comprehensive listings of care services in the Medway area.

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5

UPTON HOUSE DEMENTIA - ALZHEIMER’s - EMI CARE

Upton House is a large Georgian house set in secure gardens and grounds on the outskirts of Sandwich in the pretty village of Worth.

The reputation that Upton enjoys is a reflection on the dedication, ability and professionalism of our well motivated and highly trained staff.

• Established and run by the same family for 28 years • Spacious accommodation for only 20 people with dementia • Music therapy, art sessions, gardening and reminiscence are some of the activities available

For further information or advice please contact Peter, Patricia or Jacqui Jolin

Tel: 01304 612365 Mobile: 07710 805555 Email: peterjolin@hotmail.com Web: www.upton-house.co.uk

6

Upton House, Worth, Sandwich, Kent CT14 0BA

www.kent.gov.uk/adultsocialservices

0300 333 5433

Areas covered by this Directory Dartford Orpington Swanley

Gravesend

Sheerness

Sittingbourne

MaidstoneFaversham Canterbury Maidstone

Sevenoaks

Tonbridge

Tonbridge Edenbridge

Westgate Margate Herne Bay -on-Sea Broadstairs Birchington Margate Whitstable Ramsgate Sandwich Deal

Staplehurst

Ashford Ashford

Tunbridge Wells Tunbridge

Wells

Tenterden Tenterden

Dover Dover Hythe

Folkestone

Romney Marsh

Care homes / care homes with nursing Ashford Birchington Broadstairs Canterbury Dartford Deal Dover Edenbridge Faversham Folkestone

69 122 122 75 85 87 87 103 117 107

Gravesend Herne Bay Hythe Maidstone Margate Orpington Ramsgate Romney Marsh Sandwich Sevenoaks

94 79 111 97 123 87 126 113 93 103

Shepway Sheerness/Isle of Sheppey Sittingbourne

Staplehurst Swanley

Tenterden Thanet

Tonbridge and Malling Tunbridge Wells Westgate-on-Sea Whitstable

107 117 119 101 87 73 122 129 133 127 83

Finding a service online If you, or someone you know, need help or support with daily living, personal support, domestic chores, cooking meals or similar tasks you can find information and advice at www.kent.gov.uk/careservices.

The online Directory has information to help you choose the right service, including: • contact details • location maps • inspection reports • services and facilities • current bed vacancies • pricing information.

You can find residential and nursing care, support services for care in your own home and day care

social.services@kent.gov.uk

services, by searching: • service name • district • service type • person’s service need.

There is advice to help you choose the right home, including a checklist featuring questions to ask to take with you when viewing a home. There is also information about paying for your care.

If you would like help to choose the right care service for your needs, you can call Kent County Council Social Services on 0300 333 5433 or for those with a hearing impairment the Text Relay number is 18001 0300 333 5433.

18001 0300 333 5433

7

Chestfield House

Whitstable Nursing Home

Harbledown Lodge

(Nursing, Residential and Dementia) The Ridgeway, Chestfield, Whitstable, Canterbury, Kent CT5 3JT Tel: 01227 792281 Email: manager.chestfield@njch.co.uk

(Nursing, Residential and Dementia) The Old Vicarage, 27-28 Westcliff, Whitstable, Canterbury, Kent, CT5 1DN Tel: 01227 265443 Email: manager.whitstable@njch.co.uk

(Nursing, Residential and Dementia) Upper Harbledown, London Road, Canterbury, Kent CT2 9AP Tel: 01227 458116 Email: manager.harbledown@njch.co.uk

Beacon Hill Lodge

Haydon Mayer

Hydrotherapy Pool

(Nursing, Residential and Dementia) 18 Beacon Hill, The Downs, Herne Bay, Canterbury, Kent CT6 6BA Tel: 01227 375536 Email: manager.beaconhill@njch.co.uk

(Nursing, Residential and Dementia) 54 Albany Drive, Herne Bay, Kent CT6 8PX Tel: 01227 374962 Email: manager.haydonmayer@njch.co.uk

(Residential and Dementia) Upper Harbledown, London Road, Canterbury, Kent CT2 9AP Tel: 01227 458011 Email: manager.harbledown@njch.co.uk

Eastfield Care Home

Dale Mount

Dale Lodge

(Residential and Dementia) 76 Sittingbourne Road, Maidstone, Kent ME14 5HY Tel: 01622 755153 Email: manager.eastfield@njch.co.uk

(Residential and Dementia) Dale Road, Southfleet, Kent DA13 9NX Tel: 01474 832461 Email: manager.dalemount@njch.co.uk

(Residential and Dementia) Dale Road, Southfleet, Kent DA13 9NX Tel: 01474 834877 Email: manager.dalelodge@njch.co.uk

Carleton Mead

Carleton Lodge

Alexander House

(Residential and Dementia) 8 Marine Road, Deal, Kent CT14 7DN Tel: 01304 374928 Email: manager.walmercc@njch.co.uk

(Residential and Dementia) 8 Marine Road, Deal, Kent CT14 7DN Tel: 01304 366447 Email: manager.walmercc@njch.co.uk

(Residential and Dementia) 140 - 142 Folkestone Road, Dover, Kent CT17 9SP Tel: 01304 212947 Email: manager.alexander@njch.co.uk

KCC Preferred Provider

Nicholas James Care Homes Ltd is a group of care homes located in Kent and Sussex.

Each home is unique with its own individual character where high quality care is delivered and the promotion of dignity is a priority.

The care needs of residents requiring Residential, Nursing or Dementia expertise can be met within our homes. Care can be accommodated on a Long Term, Short term, Respite or Convalescence basis.

Our experienced and dedicated staff understand that care delivery must be person centred care as each resident is an individual with ever changing needs.

Family, friends are supported and encouraged to be involved in aspects of care if the resident wishes and it is appropriate to do so.

It is our aim to provide a homely environment where residents feel happy and secure.

Room fees can be funded privately or Local Authority Funded.

Coastal and Woodland views are some of the attractions available for residents to enjoy enhancing their quality of life.

Harbledown Lodge and the Hydrotherapy Pool are situated in 55 acres of scenic landscape.

The Pool temperature is maintained up to 34C with a Jacuzzi and hydrojet system - 48 airjets release millions of warm bubbles, and 6 powerful massaging water jets.

A specially designed in-pool hoist allows maximum safety and comfort for people with various disabilities. Swimming floats and teaching aids are available for total confidence and relaxation.

All homes provide the following:

Individual homes have:

• A varied in house social activities programme • Organised external events (where applicable) • Domiciliary visits from multidisciplinary professionals such as G.P, Dentist, Optician, Chiropodist, Dietician, Mental Health Teams, Audiologist, Hair dresser, Physiotherapist etc • Varied and nutritious menu with special dietary needs catered for.

• Call bell alarm system in all bedrooms • Wireless Broadband is available throughout the homes.

• Extensive gardens and scenic grounds • Coastal, countryside, town centre locations • KCC Preferred Provider Status • Registered with Care Quality Commission • Member of National Care Home Association

Passionate about the care we provide.

Community care services Assessment and eligibility Kent County Council’s Families and Social Care (adults) department is responsible for providing support to people over the age of 18 who are in need of community care services. These include services for: • older people • people with physical disabilities • people with sensory disabilities • people with learning disabilities • people over 65 years with mental health issues • people who provide unpaid care to friends or family • people supported by Families and Social Care (children’s) who are approaching 18 years and may require support from Families and Social Care (adults).

To find out if you are eligible for community care services you will need an assessment. Anyone can ask for a Community Care Assessment and there is no charge for this service. You can contact Kent County Council yourself or someone may do this on your behalf. This can be done by email, phone, letter or by visiting a Gateway centre.

Not everyone who asks us about care will be eligible for community care support but whatever your individual needs we would like to ensure you have the information you need to help you stay active and independent in your own home for as long as possible.

If you think you may need support from us you can contact us for more information: Online: www.kent.gov.uk/adultsocialservices Email: contact.assessment.service@kent.gov.uk Telephone: 0300 333 5433 In person: at a Gateway or through your local social services office.

If the information you provide suggests you will not be eligible for community care support we will try to assist you by providing information, advice and guidance.

You can also look on the internet for information. If you do not have access to a computer you can use one free of charge at libraries and Gateways..

If the information you provide shows us that you might need community care services two assessments are carried out. The first, a Community Care Assessment, works out what support you need. The second assessment looks at your financial circumstances and works out how much you will be expected to pay towards the support you receive. If you have capital assets such as property, investments or savings, worth more than £23,250, you must pay all the cost yourself. However, you may be able to claim some state benefits. For more advice about paying for support, please see page 59.

Someone from Families and Social Care (adults) will contact you and ask you some questions. Sometimes they will offer you information, advice and guidance because you do not appear to need community care services. If you are in hospital someone will visit and complete an assessment with you before you are discharged.

Social care staff carry out most of our assessments.

If you need both health and adult social care services, you will be asked to agree that we can share assessment information with the NHS. This helps us make sure that different types of support can better meet your needs.

Throughout your assessment, you can always have your carer, a relative, or a friend, with you for support.

All the information you give during an assessment, and afterwards, will be secure and will remain confidential.

You can find more information about having access to your personal records in a separate publication, ‘Looking After Your Personal Information’. Please visit the website for more details.

Support to help you stay in your own home We recognise that people want to stay as independent as possible and in their own homes so many of our services have been developed with this in mind.

Enablement Enablement is intensive short-term support that may last up to 3 weeks but could be extended for a limited period if necessary. Enablement supports and encourages you to lead an independent and

10

fulfilling life, in the way that you choose. We will work with you so that you learn, or re-learn, important skills you need for everyday life. For example, we could help you regain your confidence following a

www.kent.gov.uk/adultsocialservices

0300 333 5433

Enablement continued fall, or provide support that enables you to prepare a meal if there has been a change in circumstances that means you need to cook. Through Enablement we may also identify pieces of equipment that could support you to regain or maintain your

independence for as long as you can.

Enablement is not about doing things for you – it’s about giving you the skills and confidence to do things for yourself. It can also mean that you do not start to depend on support that could cost you money.

Home equipment and adaptations If you have difficulty moving and getting about and you are eligible to receive support from us, you can obtain equipment and/or minor adaptations (for example, stair rails) to help you stay safe and independent, and improve your quality of life.

Specialist equipment is also available for people who are deaf or have problems with their sight.

Purchasing your own equipment You can also choose to buy equipment yourself if you wish to do so. Many items can be purchased from high street stores and mail order catalogues

via the telephone or internet. Alternatively, you may choose to receive a direct payment which you can use towards purchasing the equipment you require, as long as it meets your community care eligible needs.

Major adaptations If you need major adaptation works (such as a stair lift) and you have a low income, you may qualify for funding from your local district or borough council.

This funding is means-tested. It can cover some, or all, of the cost of the major adaptation.

Telecare and assistive technology Different types of equipment such as walking frames and stair lifts are called assistive technology because they help you to be independent. One type of assistive technology is Telecare.

Telecare devices range from those on which you press a button that raises an alert at a remote centre, to systems that monitor a person’s wellbeing and/ or environment. The equipment can help detect falls, inactivity, smoke, flooding, carbon monoxide, or extreme temperatures, in your home. For example, if your smoke detector is activated or you have had

a fall, sensors alert trained operators at a 24-hour call centre who inform the most appropriate person, such as a relative or the emergency services, that you may need some help.

Assistive technology is part of the range of support that we can give you after your assessment. You can also buy these services yourself.

For more information or advice, please call Kent Contact and Assessment Service on 0300 333 5433 or email contact.assessment.service@kent.gov.uk.

Personal budgets A personal budget is money paid by us to meet your eligible community care needs. First, we make an assessment of your care and support needs. From this assessment we can say what needs are eligible for support from KCC and set an estimated personal budget. This is the amount of money we think you need to meet your eligible needs.

You then develop a support plan. This explains the support you need and how it will be provided. You can ask anyone you feel comfortable with to help you make a support plan. For example, you can ask a family member, a friend, an organisation independent of social services or a member of our staff for help.

social.services@kent.gov.uk

When you develop your support plan, it encourages you to think about what would make a difference in your life and what you would like to achieve.

Your support plan lets you describe the changes or improvements that could help you stay healthy, safe and well. It will say who will provide your support, how much it will cost, and how it will be arranged and managed.

During the support planning period you will be visited by a Finance and Benefit Officer who will assess (depending on your income and savings) whether or not you need to contribute financially to your support package. The final amount of money agreed will >>

18001 0300 333 5433

11

Personal budgets continued >> be your actual personal budget.

A personal budget can be used to get the support that benefits you. As long as your eligible needs

are met, you should be free to spend your personal budget in the way that makes sense to you, as long as this is legal and doesn’t put you or anyone else at risk.

Direct payments You can get direct payments if you: • are aged 16 or over and you need community care services • have parental responsibility for a disabled child If you are a carer aged 16 or over, you may get a one-off direct payment for a specific carer’s service following a carer’s assessment. You can get this even if the person you care for doesn’t take up an assessment or receive services.

Direct payments must be used to meet your needs in a way that is legal and doesn’t put someone else at risk.

We will need to agree with you in advance what you spend the money on, but we aim to give you as much choice as possible. The money should not be used to employ a close relative or a person living in your house.

If you want to, you can have some of your support provided by us and some as a direct payment.

The easiest way to receive direct payments is through the Kent Card. This is a chip and pin VISA card which works the same way as a visa debit card and can be used to make payments for services quickly and

securely without the need to write and post cheques or withdraw large amounts of cash. You can also add your own money to the card if you wish to do so.

Direct payments are not a social security benefit.

They won’t affect any means-tested benefit you are entitled to and they are not taxable.

Your assessment should be reviewed at least once a year. This review will let you know if your current arrangements are meeting your needs. If, at any time, you feel your circumstances have changed or your costs have increased, you should contact us to ask for another assessment.

If you would like to apply for direct payments or ask for more information, contact us on 0300 333 5433, at a Gateway or through your local social services office. You can also visit www.kent.gov.uk/directpayments or email direct.payments@kent.gov.uk.

This Directory’s home care checklist is on page 29.

End of life care All adults should have access to good quality care that allows them to make genuine choices when they are approaching the end of their life. The care and support should enable people to make a real choice about where they will die, preferences may include at home, a care home, hospital or hospice.

There are many different kinds of care and support available. End of life care services are there to support people as they approach their end of life as well as possible and to support the individual, families and carers.

There are a range of organisations who can help

plan care and support towards the end of life, in both practical and emotional aspects. Home care providers and care homes have staff trained to support people as they approach end of life and will be able to work, if necessary, with other health and social care workers.

If you would like to talk to someone about planning end of life care, please contact us on 0300 333 5433 or text relay 18001 0300 333 5433 or email us at social.services@kent.gov.uk.

Being admitted to and leaving hospital If you need to be admitted to hospital the nursing and medical staff will see you shortly after your arrival and ask you questions about your health and home situation. Once a treatment has been agreed you will

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be told how long you may be in hospital. However, this will be kept under review as the timing for your discharge from hospital may change depending on your recovery.

www.kent.gov.uk/adultsocialservices

0300 333 5433

Being admitted to and leaving hospital continued If you know that you need to go into hospital, it will be important that you make arrangements for the care of your property and pets while you are away. You should also consider: • how your benefits may be affected. The Department of Work and Pensions provide information about how a hospital stay affects benefits; • how you can ensure that your essential bills are paid for example your gas, electricity and rent, while you are away, so that you do not encounter problems when you return home; and • how to organise your return home.

With your agreement, and where appropriate, a referral will be made to the hospital social work team who can make an assessment of your needs. It is important that you tell them your views and wishes for the future. If you have someone who helps to look after you, for example family or friends, their views, with your permission, will also be considered. They will also have the opportunity to have their own needs assessed through a carer’s assessment (discussed on page 15).

Sometimes a visit to your home may be required and this is carried out by a member of the multidisciplinary team. This is to allow us to assess what services and/or equipment will help you when you are discharged from hospital.

Some people may return home from hospital with support. This could be provided by adult social care and/or NHS health teams depending on their needs.

You could be referred to the enablement service (explained on page 10), if you are eligible, where you will be supported to safely and gradually undertake everyday living tasks in your own home, for example, cooking, dressing over a set time period as agreed in your care plan, this can change depending on your recovery.

You will then be assessed and, if eligible and there is an ongoing social care need, your social care practitioner will work with you to produce a support plan.

If you are unable to return home, even with help, you may need to consider your longer term plans.

However, you cannot generally stay in hospital whilst you are doing this, as the hospital will need to be able to provide care to others in need of urgent treatment.

By continuing to occupy a bed in a hospital when you no longer need it, you are preventing someone else receiving the treatment they need.

Not everyone will need this detailed assessment

social.services@kent.gov.uk

of their needs as some people can go home from hospital without any support. Others may have family and friends who can help out for a short time until they feel able to cope on their own again.

Recovery A range of services may be provided that will help you recover when you leave hospital. These could be therapists, care assistants or nurses and they may be provided in your own home, or another supported environment, such as a care home for a short period.

What if I can’t go home immediately?

You may not be able to return home immediately because of practical difficulties, or important decisions needing to be made about your future. You will not be able to stay in hospital whilst these things are being sorted out. The team looking after you will explain what arrangements can be made in the meantime.

What if I need a permanent place in a care home?

If it has been agreed that your needs would be best met in a care home (including care homes with nursing) you will need to find a home that you can move to immediately. This may not be your first choice of home and you may want to consider moving again at a later date. Sometimes it is not immediately possible to find a vacancy in your preferred area and in these circumstances you will be expected to move further afield.

This applies to everyone whether they fund their own care or if it is funded by the local authority. Care funding is explained on page 59.

Listings of care homes / care homes with nursing start on page 69 of this Directory.

Will I have to pay?

There is no cost to the individual for any assessment.

If we provide a service, or arrange it for you on leaving hospital, you may have to pay for the service in full or make a contribution to the cost of this service. You will need to have a financial assessment if you need or want the local authority to fund all/part of the service and your Social Worker/Case Manager will be able to explain any charges to you.

We understand that some people may not wish to provide details of their financial situation and in these cases the services will still be offered, but you will asked to pay the maximum charge.

If you are likely to require a significant amount of health care on a continuing basis you will receive an assessment and information about your rights and entitlements.

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Mont Calm C A R E GROUP

A hOM E f O R l i f E The Mont Calm care group has homes throughout Kent. Our aim is to provide the highest standards of care for ladies and gentlemen who are normally over the age of 60. We offer a range of care from residential hotel to specialist Alzheimer’s and dementia care.

• Private and Social Services • Single & double rooms • Activities & outings

• Home cooked food • Well trained staff • Individual care packages

Please contact one of our experienced managers at any of the homes listed and they will be happy to help you, or email montcalm@talktalkbusiness.net Mont Calm - Sturry

Park View, Sturry, Canterbury, Kent CT2 0NW Tel: 01227 710897

Mont Calm - lydd

Mont Calm - Sandgate Road - folkestone

211 Sandgate Road, folkestone, Kent CT20 2hU Tel: 01303 251093

Mont Calm - Clifton Crescent - folkestone

Manor house, Manor Road, lydd, Kent TN29 9hR Tel: 01797 321127

3 Clifton Crescent folkestone, Kent CT20 2El Tel: 01303 242940

Mont Calm - Earls Avenue - folkestone

Mont Calm - Margate

24-26 Earls Avenue, folkestone, Kent CT20 2hE Tel: 01303 251600

213 Shottendane Road, Margate, Kent CT9 4NA Tel: 01843 221600

Other services Caring for carers We recognise the valuable work of carers and how hard caring can be. Throughout our lives most of us will either give or receive care. Carers come from all walks of life and are not a separate or distinct group of other people. Caring touches all of our lives.

This is Kent County Council’s agreed definition of a carer: ‘A carer is someone who in an unpaid capacity provides care or support to another person. Many people do not class themselves as carers: they are mums and dads, husbands, wives, partners, brothers, sisters, friends and neighbours.’

We understand that caring for someone can be very satisfying. We also understand that it may leave you feeling lonely, stressed, exhausted, resentful or angry.

It can affect your health, personal relationships, family, employment, leisure time or finances. Whether you are new to caring, or have been caring for some time, there’s a lot you need to think about. For example, are you willing or able to carry on caring? What help do you need? How can you plan for the future?

If you are a carer, you have a right to have your needs assessed – even if the person you care for doesn’t want an assessment. A carer’s assessment will help you work out what services and support you need to balance your caring role with other activities such as employment, education and family life.

There are a number of ways we can support you if you care for someone. For example, we can arrange short breaks in and away from the home. Or we can set up direct payments to give you and the person you care for more choice and control in buying services. We can also put you in contact with specialist carers’ advice and support groups. These groups can tell you more about how to get a break, meet other carers, get emotional support or help with caring.

You can find more help from: • Kent County Council – we can give you advice on practical services in the home, short-term breaks, aids and equipment, adaptations to the home and anything else that you are concerned about. If you need advice or assistance, please call us on 0300 333 5433.

• Your local Carer Support Organisations will be able to offer you a Carers Assessment, information, advice and guidance and a range of other services specifically for carers. These and some other useful links can be found at www.kent.gov.uk/carers.

• Your GP – make sure your GP knows that you’re a carer. They can help you get more support by referring you to Carer Support Services, other medical services, community nursing or counselling.

Carers have told us that when they have to leave the person they care for, they are worried about what would happen if they were taken ill or involved in an accident. Kent Carer’s Emergency Card helps to give peace of mind. This is a credit-card sized card that you can carry with you at all times. It has no personal information on it apart from a unique reference number. In an emergency, anyone can call the telephone number on the card and quote the unique reference number. The contact centre uses the registration number to find an emergency plan, which you will have pre-arranged, and then put it into action.

If you would like to know more about the Kent Carer’s Emergency Card, please visit www.kentcarersemergencycard.org.uk. If you cannot find the information you need, please call us on 0300 333 5433 and we will help.

Day care We know it is important that you have regular social contact, be a part of your community and stay mentally and physically active. Research shows that doing this will help you stay as independent as possible.

Some people find it difficult to maintain this social contact without support because they have: • a physical disability

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• • • •

a long-term illness like dementia a sight or hearing loss a learning disability a mental health issue or are an older person and are frail.

If you have had an assessment by one of our case managers and are eligible for community care services you will be offered a direct payment. You can use >>

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General Enquiries:

Family Care Homes

Email: enquiries@optimacare.co.uk

Sandwich Eastry House, Eastry Villas, Forge Bungalow, Mill House, Gate House, Day Centre

01372 700 860 Website: www.fchltd.co.uk

Beltinge, Herne Bay Heron House, Lancaster Gardens, Spenser Road, Gordon Road Kingsdown, Deal Beach House, Kingsdown Lodge, Bon Secours

If you are aged 18 - 64+ with a learning disability, Family Care Homes can identify, understand, and ensure that you are provided with support and therapeutic help for, a wide spectrum of needs, which may include: • Behavioural needs • Communication needs • Daily living support needs • Mental health needs • Physical health needs Related to: • Autistic Spectrum Conditions • Sensory Impairments • Physical Disabilities • Mental Health Conditions • Specific Genetic Syndromes (e.g. Prader Willi, Angelman’s, Downs, Williams, Cornelia de Lange, Fragile X) • Neuropsychiatric conditions (e.g. epilepsy) • Physical health conditions

In partnership with The Chilterns Part of the Optima Care Group

Service Philosophy Our philosophy places a strong emphasis on a person centred and personalised approach which supports your aspirations through: • Working in partnership with you, your family and other representatives in developing a support plan which enables you to achieve your desired outcomes • We want you to have a high quality of life with meaningful choices: - Inclusion – supporting your life skills and social experiences within the community - Promoting your independence – enabling you to explore all the opportunities available to you in personalised activities

Day care continued >> this to help you to join the social activities that are right for you. You may choose to attend a day care centre. Day centres can give you the chance to meet new people, take part in activities (including activities in the wider community), take up a hobby or activity, or get services like chiropody or hairdressing.

If you are a carer, day care centres can also offer a regular break from caring.

For more information about day care centres in your area, please visit www.kent.gov.uk/ adultsocialservices, call us on 0300 333 5433, or contact your local Kent Adult Social Services office.

Respite care Many people receive support from informal carers such as relatives or friends.

We know that carers sometimes need a break. A break for carers is called ‘respite care’.

Respite care can be provided in several ways.

Whilst your carer is away, you may wish to enter a care home for a week or two, or you may want additional support provided in your own home.

If you receive support from us we will regularly

review your needs to be sure the level of service you are receiving is suitable. Needs change and you may only require support for a short period of time to help you recover from an illness or injury.

It is important if you are seeking funding from us that you have a care and financial assessment before choosing a home.

For more information visit: www.kent.gov.uk/ adultsocialservices, or call us on 0300 333 5433.

Short term care services A short term bed is a service provided for a maximum period of six weeks that aims to provide short term care in our communities, close to individuals’ homes and their carers, by offering a range of residential and nursing beds so that:

• Practitioners can assess individuals whose longer term future/outcomes are uncertain over a time defined period and aim to ensure the best outcomes for the individual in the short and longer term (thus avoiding longer term placements);

• A carer can book a short break at least 7 days in advance, to have some time to themselves away from their caring role thus offering the carer Respite;

• Emergency/crisis support can be provided for example when a carer has to go into hospital or to prevent breakdown of the caring role;

• Individuals can receive Intermediate Care services from Health if appropriate to the needs of the Service User, which are services that support recovery and rehabilitation in order that the individual can achieve the best chance of re-ablement;

• Kent County Council can support the safeguarding of individuals and their carers.

For more information please visit: www.kent.gov.uk/ adultsocialservices or call us on 0300 333 5433.

Learning disability People with a learning disability are entitled to lead their lives with the same aspirations and opportunities as any other citizen. Kent Adult Social Services provide a range of services to support

people with learning disabilities in Kent and advise on matters such as employment and care.

For more information visit www.kent.gov.uk/learningdisability

Adult placements Kent Adult Placement Scheme has changed its name.

The scheme is now known as Shared Lives, and is one of a number of similar schemes across the country.

Our phone number and address remain the same but our email and web address has changed.

Shared Lives offers vulnerable adults, older people and people with dementia the chance to be part

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of a family setting, to develop real and lasting new relationships and be part of the community, as a positive alternative to traditional residential care.

If you would like more information on Shared Lives or would like to make a referral please do not hesitate to contact us via email sharedlives@kent.gov.uk or visit the website: www.kent.gov.uk/sharedlives

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The Good Day Programme The Good Day Programme helps people with a learning disability to:

• feel equal as citizens in their local community have opportunities to lead a full and meaningful life.

• choose what they want to do during the day, evenings and weekends

You can email any of the team at gooddayprogramme@kent.gov.uk for further information and advice.

• have support when and where they need it

Physical disability Equipment, aids and adaptations There are lots of different types of equipment and adaptive aids now available that can help you to remain active and independent.

If you are looking to fund the cost of purchasing your own equipment, many high street retailers now stock equipment that can support people to remain independent.

In some cases you would have to pay the cost of this support yourself although if you have been assessed as needing help or support in your daily activities or care, you may be entitled to receive financial support from us.

Disabled parking badges The Blue Badge scheme allows severely disabled

people and those with mobility problems to park closer to shops and amenities by displaying the Blue Badge in their car. This allows them to park in areas of towns and cities that are restricted to other road users.

Apply for a blue badge at www.kent.gov.uk/bluebadge 01622 605020 or bluebadgeteam@kent.gov.uk Medway, Bexley and Bromley councils run their own Blue Badge schemes.

If you would like a disabled parking bay, you need to contact your district or borough council who can arrange this for you.

a home, a job and a social life mcch is a charitable organisation supporting around 2,000 people with learning disabilities, mental health needs and autism across Kent and the South East. In Kent we provide a range of different services, as well as supporting people with their own budget. Our services include:

supported accommodation services support to gain work skills within our employment services and enterprises wellbeing centres, support to access the community and transition services Call us on 01622 722400 www.mcch.org.uk/kcd learning disability | mental health | autism KCC directory 2013.indd 1

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Free bus pass

You can also apply for a bus pass:

Eligible older and disabled people can apply for a bus pass to get free off-peak travel on local bus services across England.

The quickest way to get an older person’s bus pass is to apply online at: www.kent.gov.uk

• by calling 0300 333 5653 • in person at a library or Gateway • by post: ENCTS, Kent County Council, Invicta House, County Hall, Maidstone, Kent ME14 1XX

Dementia care The term ‘dementia’ describes a syndrome where there is a decline in mental functions, including: • memory • reasoning • communication skills and • the ability to carry out daily activities.

The onset of dementia can be caused by several factors, such as age, genetic background, medical history and lifestyle.

People living with dementia may need to move into a care home because their dementia has progressed to a certain stage or they may have other illnesses or disabilities that make it difficult for them to remain in their own home. Others may need to move from one care home to another for the provision of nursing care.

Choosing the right care home is very important.

Care homes should provide good quality care that preserves dignity, promotes independence and treats individuals with respect thus enabling people to live well with dementia in a care home environment.

Care homes provide either residential or nursing care and the type of home required will depend on the general health of the person with dementia and their care needs. Residential homes provide help with personal care including washing, dressing and eating with some homes providing care home staff with specialist training in dementia care. While nursing homes provide personal care but also have a qualified nurse on duty 24 hours a day.

While choosing the right care home for someone with dementia can feel overwhelming, there is a wealth of information available offering advice and support to help you find the most suitable home.

Needs, likes and dislikes will be different for each individual with dementia and the information available will help you by suggesting things to consider when visiting homes and questions that can be beneficial to ask. Following the advice available you should ensure that you are able to identify good quality homes that meet your specific requirements.

In Kent there are lots of organisations that can

social.services@kent.gov.uk

offer support, advice and guidance if you are directly affected by dementia or if you care for someone who has dementia.

For information and advice relating to choosing a care home for a person with dementia and other dementia services please visit: Dementia Web (Dementia information resource for Kent and Medway) www.dementiawebkentandmedway.org.uk Alzheimer’s Society – www.alzheimers.org.uk Kent County Council website – www.kent.gov.uk Or call the 24 hour Dementia Helpline – 0800 500 3014 The Mental Capacity Act The Mental Capacity Act (MCA) 2005 provides a statutory framework for assessing whether a person has capacity to make decisions for themselves. It provides guidelines for carers and professionals about who can make decisions when a person lacks mental capacity. Everyone working with and/or caring for a person over 16 years old, who may lack capacity to make particular decisions for themselves, must comply with the MCA when making decisions or acting for that person. The same rules apply whether the decisions are life-changing events such as having an operation or everyday matters such as what to wear.

The MCA can also help people who currently have capacity, but want to make preparations for a time when they may lack capacity to make decisions for themselves, through the introduction of Lasting Powers of Attorney and Advance Decisions.

Deprivation of Liberty Safeguards (DOLS) were introduced into the Mental Capacity Act 2005 through the Mental Health Act 2007. They provide protection for vulnerable adults in hospitals or care homes who lack the mental capacity to consent to the care or treatment they need. DOLS provide a lawful way in which to care for people without their consent, provided that the deprivation of liberty is in their own best interests, is necessary to keep them from harm, and is a proportionate response to the likelihood and seriousness of harm.

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Kent Care Homes Association (KCHA) is an Independent organisation founded in 1980 to promote a level of care based on quality the service user can trust in Residential homes in Kent and Medway. Membership fees are set on an annual basis. KCHA look after all sectors including nursing and domiciliary care. Our Head office is based in Rochester with an Office Manager and CRB Administrator.

We have a Committee of providers who give their time voluntarily who met once a month to consider any developments in the industry at local and national level.

KCHA can offer: • Legal assistance • Newsletter and FREE advertising of your home or business on our new website • Advertising of current jobs • Up to date information of current issues relating to the sector • Annual Conference Criminal Records Bureau (CRB) – Umbrella Body KCHA is a registered Umbrella Body and is therefore able to sign off relevant CRB forms.

CRB Enquiries line: 01634 730602 Meetings/Conferences/Seminars Meetings and Seminars are free of charge and are an ideal platform for exchanging information. These gatherings create an important opportunity to network with a quality-informed audience and gives members access to high quality speakers and contact with relevant leaders and officials. There is a subsidised entry to the KCHA Annual Conference.

KCHA liaise regularly with Kent County Council and Medway Council to try and keep the views of the care home providers at the fore-front of the meetings.

How do I become a Member?

Please call the Head Office on 01634 291073 or visit the website www.kentcarehomes.org.uk

Tel: 01634 291073 Fax: 01634 730232 E-mail: info@kentcarehomes.org.uk www.kentcarehomes.org.uk

Independent living options Choices about where you live Where you live has a great effect on the quality of your life, so when you are thinking about the future it is important to look at all the options very carefully. Think about what you want from where you live, what is important to you and what support you need to remain independent for as long as possible.

If you want to move into somewhere with care or support available, it is important that you are supported to make the best choice that is right for you.

Kent County Council’s priority is to make sure that people are supported to live independently for as long as possible. This means that if you have particular needs, you should be supported so you have choice and control about your life. It also means you should get support to be part of your local community and to get better access to information and services.

The Care Quality Commission (CQC) inspects many of the support services that you could receive and asks people how satisfied they are with the services they receive. They use this information to help improve the quality of services.

All of these policies aim to give you choice and control to get the home and life that you want.

You have several choices about where you live:

other services that can support you at home such as a community alarm. You could also consider direct payments which help you take charge of how and when your support happens.

Moving on your own or with your carer If your home is not suitable for you any longer or it needs adapting and this cannot be done, you could move to accommodation that does meet your needs.

There are lots of options that you could consider such as sheltered or extra care housing. Many of these have waiting lists so it is always good to plan ahead and consider the options in advance.

For more information visit www.firststopcareadvice.org.uk or call Kent Contact and Assessment Service on 0300 333 5433 or email contact.assessment.service@kent.gov.uk.

Continuing to live in your current home If your home is adapted for you and you receive the practical and emotional support you need you may prefer to stay living in your own home. There may be help available for adaptations and there are

Extra care housing Extra care housing is either a unit or a cluster of self contained properties, available to rent or buy, built or adapted to facilitate the care and support needs that you might have.

Extra care housing could suit you if you need support or if your current housing makes it difficult for you to look after yourself. It offers an alternative to residential care, giving you the chance to live independently in a self-contained home of your own within a larger complex.

Access to personal care and support is either available on site or is accessible on call with a physical response received 24 hours a day, to enable people to live independently in a community.

A range of communal facilities such as a lounge and

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gardens are usually available for people to meet and join in activities along with access to at least one hot meal a day. Shops and other recreational facilities may also be available.

To be eligible for extra care housing, you must have an assessed care need, be registered for housing with the local authority and be over 55 years of age.

To find out if there are vacancies in extra care housing schemes visit www.kenthomechoice.org.uk as they will be advertised through Choice Based Lettings.

To find out more about extra care housing, please visit www.housingcare.org or www.kent.gov.uk

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1-2-1 Care & Mobility Abbey J & G Care Ltd Active CarePro Age Concern Faversham Age UK Dover All Seasons (Kent) Ltd Angels / At Your Service (Kent) Ltd Athlone Care Ltd Audley Care Mote House Audley Willicombe Management Ltd Austen Allen Home Care Avante Care and Support Avondale Care Beech Tree Total Care Ltd Birchwood Care Services Bluebird Care Gravesend & Dartford Bluebird Care Maidstone & Tonbridge Bluebird Care Tunbridge Wells Boldglen Ltd Canterbury Oast Trust Care at Home Services (South East) Ltd (Herne Bay) Care at Home Services (South East) Ltd (Tunbridge Wells) Care Matters Care UK (Aylesford) Care UK (Margate)

Care UK (Whitstable) Chameleon Care Churchfield Homecare Ltd Community Careline Services Community Lifeline Community Nursing & Care Agency Ltd Country Care Country Folk Care Dawn to Dusk Community Care Enara Home Service (Canterbury) Enara Home Service (Deal) Enara Home Service (Folkestone) Enara Home Service (Thanet) Genuine Care Homecare Services Goldsborough Homecare Tunbridge Wells Guardian Homecare Helping Hand Care Here2Care Home Choice Care Ltd Home Service Complete Care (Herne Bay) Kent Care at Home Service (part of Leonard Cheshire Disability) Kent Social Care Professionals Domiciliary Service

Lauriem LLP MCCH Society Ltd Mears Care Ltd Meridian Care Meritum Independent Living (Ashford) Meritum Independent Living (Folkestone) Meritum Independent Living (Maidstone) MH Community Care Ltd Nightingales Nurse Plus Pepenbury Safe Hands Community Carers SC Support & Care Services Scott Care Strode Park Foundation Superior Care Tender Loving Carers Dom Ltd. The Avenues Trust The Care Company The Caring Company Touche Services Ltd Town & Country Homecare Ltd Unity Care Solutions Ltd Xtracare

Contact If you are a provider of domiciliary or support services and are registered with CQC please contact us for information regarding membership: Kent Community Care Association (KCCA) The Company Secretary PO Box 710 Folkestone Kent CT20 9EJ Tel: 07789 852 235 Email - admin@carekent.org – Debbie Burton

Care in your own home Staying in your own home We want to help you stay active and independent in your own home for as long as possible and we offer a range of services to help with this.

You can have a direct payment to employ a personal assistant or to use an independent agency.

Alternatively, you can get these home care services (domiciliary care) through us.

If you use our services, we will assess what your needs are. We charge for most services we provide. However, the cost will depend on your weekly income and the value of your savings and investments. This does not include your home.

If you use an independent agency, it must be

registered with the Care Quality Commission (CQC).

The CQC will make sure the agency provides quality services and that its staff have the proper training.

All members of care agency staff must have had checks with the Criminal Records Bureau (CRB) and the Protection of Vulnerable Adults (PoVA) list.

Some independent agencies can provide nightsitting or live-in services. Some are also registered as nursing agencies. This means they can provide registered nurses to help you.

To find out more about the services that agencies provide, refer to the listings of domiciliary care providers, starting on page 31.

Home care services In order to enable people to live in their own home for as long as possible a range of home care services are available. A range of help is on offer from dayto-day tasks such as cleaning, shopping and food preparation/cooking through to personal care that helps with tasks like dressing, bathing, toileting and prompting the taking of medication.

Carers need to be properly trained particularly in moving and handling and the use of hoists for some tasks.

Daily care / support Carers can call in on a daily basis to assist with any of the tasks described above. Depending on the level of help required their visits can be just half an hour or up to several hours. Generally, visits are available from 7am until 10pm. Some people will need multiple visits per day. Night services can also be provided. The hourly rate for these types of services typically range from £9 to £15 per hour depending on the services required, the time of day and the location. Rural areas may present particular difficulties and a travel charge will probably be made in addition to the normal hourly rate.

be for a short period eg a week, or on an ongoing basis. Typical charges for this service range from £520 to £650 per week depending on the amount of care and the particular skills required. Live-in care is also available to people with permanent physical or mental disabilities who require long-term ongoing care.

All home care providers are regulated and inspected by the Care Quality Commission who publish summaries of their latest checks on how providers meet national standards standards on their website www.cqc.org.uk. When considering a service it’s always a good idea to check their report.

Before you make any decisions regarding the provision of care, be sure to contact several providers and ask for a ‘Service User’s Guide’ and their charges and a draft contract between you and the care provider.

Live-in care 24 hour live-in can accommodate people with a very high dependency on a permanent basis. It can also provide respite breaks for regular carers and shortterm support following hospital discharge.

In some cases it’s preferable and more economic to have a carer actually living in the home. This can

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Nightingale Homecare & Community Support Services “Quality providers of care 24 hours a day, 365 days a year” Services provided: • 1/2 hour - 24 hour care in your own home • Respite care • Live-in Care • Getting up / putting to bed • All personal care • Bathing / Showering service • Catheter care • Domestic support • Shopping • Companionship • Social activities • Transport service for hospital/ doctors appointments • Assistance with medication

Specialisms: • Brain injuries • Learning disabilities • Challenging behaviour • Mental aftercare • Elderly • Supported living • Sensory loss

Nightingale Homecare & Community Support Services provide both homecare for people who want to remain in their own homes and provides staffing to nursing and residential homes as and when they require.

We pride ourselves on providing a truly personal service, tailored to meet your individual needs. All staff are fully vetted, trained to NVQ 2/3 or equivalent and experienced. They are also monitored continually through our commitment to quality assurance.

If you are looking for a provider of quality care with a personal touch we would be more than happy to hear from you.

Caring for you Personally, Practically & Professionally The Argyle Centre 4th Floor Office Suite, York Street, Ramsgate, Kent CT11 9DZ Tel: 01843 572696 Accounts: 01843 572694/5

Folkestone Office Unit 35 & 39 Folkestone Enterprise Centre, Shearway Business Park, Folkestone CT19 4RH Tel: 01303 271959 Canterbury Office Unit 32 Evans Business Centre 1-2 Sparrow Way, Hersden Canterbury CT3 4AL

Approved and preferred providers of KCC. Registered with CQC

Tel: 01843 572696

0300 333 5433 26 steve.causton@nightingalehomecareservices.co.uk Web: www.nightingalehomecareservices.co.uk Email:

Charging for home care and other non-residential services Before we can provide support to someone, we must first establish what their needs are. This is done by completing a Community Care Assessment. You have the right to a Community Care Assessment regardless of your financial circumstances and there is no charge for an assessment of your needs or any advice you receive from us.

If you have been assessed as eligible for community care services and would like our involvement in getting care and support, you need to be financially assessed. A Financial Assessment is an assessment of your ability to contribute towards the cost of your care and support.

Under our charging policy, people who have savings or investments of more than £23,250 will pay the full cost of their care and support. When deciding whether your savings and investments exceed £23,250, certain things are disregarded including the value of the home where you normally live.

If you have savings of less than £23,250, you will be assessed to see if you are able to make a contribution to the cost of your support. We work out your contribution by looking at your weekly income, including pensions and benefits such as Attendance Allowance and Disability Living Allowance – Care Component.

In addition, if you have savings or investments between £14,250 and £23,250, we will take into account an assumed income of £1 per week for every £500 or part of £500. If you have savings of less than £14,250 we do not take these into account when working out your contribution.

Further details on our charging policy for domiciliary care can be find in our booklet ‘Charging for home care and other non-residential services’ which can be accessed at: www.kent.gov.uk/domiciliarycare For further advice and information, call this Directory’s independent advice line: 0800 38 92 077 provided in association with FirstStop Advice

Stay independent with home care from Allied

We understand how important it is to remain living at home, no matter what age you or your loved ones are. Our flexible service can provide care to suit almost any situation – from a couple of hours a week to live-in care. You can rely on us to deliver

exactly what you or your relative needs to remain living at home. And our well-trained and friendly carers will always perform their duties with warmth and kindness, and provide companionship and emotional support whenever it’s needed.

Call us on:

0800 197 6032 quoting code: ALL008

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Audley Care.

For care that’s wrapped around you.

Everyone has differing care needs – you can have as little or as much as you want – our homecare is tailored around your needs.

You may just want: • A hand with cleaning, ironing and preparing meals • Long term, short term or emergency care • A little help and company whilst recovering from illness • Assistance with getting up and going to bed, whatever the time • Someone to go shopping with you, for you, or collect prescriptions • A little companionship or someone to accompany you to appointments Remember you don’t have to change your routine just to make things easier for us. It’s the other way around.

For confidential and completely free advice call Tunbridge Wells: Maidstone:

01892 616769 01622 633101

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www.kent.gov.uk/adultsocialservices

0300 333 5433

Home care agency checklist

© 2013 Care Choices Ltd

These questions may be useful when considering using the services of a home care (domiciliary) provider to help you build up a picture of how your care needs will be met in your own home.

For care packages which have been arranged by Kent Adult Social Services, contracts and care plans will have been completed by your care manager and the agencies used will have been accredited to work for Kent Adult Social Services.

Agency 1

£ ............... p/h

Agency 2

£ ............... p/h

Agency 3

£ ............... p/h

Agencies • What experience does the agency have in your particular field of need? Can they supply references for you to check?

• How long has the agency been operating?

• How many carers would the agency assign to care for you and would you see the same one every day?

If not, how does the staff rota operate and what happens if your carer goes on holiday or is sick?

Will you be notified in advance that a different carer will be attending?

• How can you contact the agency in an emergency or outside office hours?

• How hard or easy would it be to make a complaint and how are things then put right?

• Home care agencies providing personal care, must be registered and inspected by the Care Quality Commission. Ask to see a copy of their registration certificate.

• If this is a private contract ask for a copy of the agency’s contract terms and read these carefully with someone you trust. Get as much help as you can going over it and ask any questions you may have before signing anything. The Citizens Advice Bureau or Age Concern (now called Age UK in some areas) could help with this.

Carers • You should expect your personal preferences, dignity and privacy to be respected. Discuss this with the agency and ask how the most suitable carers for your particular care are chosen. Can you talk to them before deciding?

• Carers should be fully trained or be in ongoing training. Ask the agency about their policies on this.

• You will have a care plan drawn up by the agency which the carers will work to. Ask how often this plan will be reviewed by the agency.

• Carers must be checked with the Criminal Records Bureau (CRB) and have a criminal records disclosure – make sure this is the case.

Paying • If your care needs do not meet Kent Adult Social Services’ eligibility criteria and have been arranged privately you should check carefully the fee rates charged and exactly what the payment you make covers.

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Notes

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Quality, dependable care in your own home

Birchwood Care Services

We take an holistic approach to care, seeing the varied needs of the individual (including emotional and social needs) and the needs of their family. We look at providing a care package suitable for the whole family and see the person not the illness.

Covering –

Dartford, Gravesham, Swanley, Maidstone and Weald of Kent districts.

Charity registration No: 1090904

Family carers can relax and enjoy the respite break knowing that our care staff are well trained. We are flexible to meet the demands of the family and can give breaks for 2 – 24 hours, 7 days a week as required.

Our service is rated EXCELLENT by CQC.

Please contact 01622 817114 enquiries@crossroadswestkent.org.uk

We are working in a partnership with Birchwood House Rest Home offering care for elderly people in their own homes assisting with:Personal Care • Help with Shopping Domestic work undertaken • Sitting service

Looking

Visiting the areas of:

for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Tunbridge Wells • Rusthall • Langton Green Fordcombe • Penshurst • Speldhurst Groombridge • Edenbridge • Chiddingstone Tonbridge • Hildenborough • Leigh Birchwood House, Stockland Green Rd Speldhurst, Kent TN3 0TU Tel: 01892 863710 Fax: 01892 863711 ENQUIRIES TO THE MANAGER

Advice for older people

Member of the Kent Community Care Association

“Because if life’s worth living, its worth living well” Carewatch is the UK’s leading provider of home care. For almost two decades, we have been helping people maintain their independence and wellbeing within the comfort of their own homes so that they can get the best out of life.

We can provide you or someone close to you with: Practical Support Help with everyday tasks such as: • Shopping • Preparing and cooking meals • Cleaning and tidying the home • Laundry and ironing • Handling mail and bills • Organising days out • Respite care

Personal Support Help with daily routines such as: • Getting up and ready for the day • Bathing and washing • Dressing and appearance • Assistance with managing medicines • Settling in for the evening

T: 01622 681550 E: leanda@carewatchmaidstone.co.uk

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0300 333 5433

Domiciliary care providers All domiciliary care providers with this symbol l belong to the Kent Community Care Association (KCCA).

For more information about this association you can write to them at Cobdown House, London Road, Ditton, Aylesford, Kent ME20 6DQ or telephone 01622 791245 or see their advert on pages 22 and 23.

1.2.1 CARE & MOBILITY LIMITED – 1.2.1 CARE & MOBILITY l Whitstable Tel: 01227 792249 1ST CARE Maidstone Tel: 07502 372112

OP D PD SI YA

OP D PD LDA MH SI YA AD

ABBEY J & G CARE LIMITED l Sittingbourne Tel: 01795 425422

Abbey Medical Services Ltd Sittingbourne Tel: 01795 519480

OP D PD YA

OP D PD MH SI YA

ACARE Birchington Tel: 0300 999 8080

Advert page 34

ACCESSIBLE CARE Maidstone Tel: 01622 757155

Advert page 51

OP D PD SI

OP D PD LDA MH SI YA AD

ACTIVE ASSISTANCE – SEVENOAKS Sevenoaks Tel: 01732 779353 AFFINITY TRUST – DOMICILIARY CARE AGENCY – KENT Maidstone Tel: 01622 751604 AGE CONCERN CHATHAM Chatham Tel: 01634 811938 AGE CONCERN FAVERSHAM l Faversham Tel: 01795 532766

PD

LDA

OP D

OP

AGE UK DOVER COMMUNITY SUPPORT l Dover Tel: 01304 207268 OP D PD LDA MH SI YA AD ALL SEASONS (Kent) LIMITED l Herne Bay Advert page 28 Tel: 0845 685 6922 OP D PD LDA MH SI YA AD ALLIED HEALTHCARE – ASHFORD l Ashford Advert page 27 Tel: 01233 636773 OP D PD LDA MH SI YA AD Allied Healthcare – Chatham l Chatham Advert page 27 Tel: 01634 828999 OP D PD LDA MH SI YA AD ALLIED HEALTHCARE – GRAVESEND l Gravesend Advert page 27 Tel: 01474 537455 OP D PD LDA MH SI YA AD ALLIED HEALTHCARE – MAIDSTONE l Maidstone Advert page 27 Tel: 01622 695915 OP D PD LDA MH SI YA AD ALLIED HEALTHCARE – TONBRIDGE l Tonbridge Advert page 27 Tel: 01732 369900 OP D PD LDA MH SI YA AD ALZHEIMER’S SOCIETY SOUTH WEST – KENT AND MEDWAY Tonbridge Tel: 01892 559410 ALZHEIMER’S AND DEMENTIA SUPPORT SERVICES Northfleet Tel: 01474 533990

D

Advert page 48 OP D PD

Angels Home Care (Kent) Limited l Aylesford Tel: 01622 715500 OP D PD MH SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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CAre Visits At HOme We care passionately

Our staff Our staff are caring, trained to give medication and police checked.

Alternative Bluebird Care offers a realistic cost effective alternative to residential care. With familiar friends, relatives and possessions around, Bluebird Care ‘just happens’.

What we offer We offer everything from personal care to shopping, cleaning or social visits. In fact everything you need to stay in the comfort of your own home.

Call and talk to one of our friendly professional team Ashford & Swale: 01795 432 644

Sevenoaks: 01732 469 432

Canterbury: 01227 206 473

Thanet: 01843 570 638

Gravesham & Dartford: 01474 560 160

Tunbridge Wells: 01732 373 024

Maidstone & Tonbridge: 01622 618 786

kent@bluebirdcare.co.uk

Regulated by the Care Quality Commission and member of UKHCA

www.bluebirdcare.co.uk

Domiciliary care providers continued ASHFORD AND TENTERDEN INDEPENDENT LIVING SCHEME Ashford Tel: 01233 640488 Aspirations Kent Sittingbourne Tel: 01304 849020

BAY VIEW CARE LTD Romney Marsh Tel: 01797 321864 PD LDA YA

OP PD LDA MH YA

ATHLONE CARE LIMITED – DARTFORD l Dartford OP D PD LDA MH SI YA AD Tel: 01322 274747 AUDLEY CARE BEARSTED l Bearsted Tel: 01622 633101

Advert page 28 OP D PD YA

AUDLEY CARE TUNBRIDGE WELLS l Tunbridge Wells Advert page 28 Tel: 01892 616769 OP D PD YA AVALON ENTERPRISE (UK) LIMITED Ramsgate Tel: 01843 596652

PD LDA

AVANTE COMMUNITY SUPPORT l Maidstone Advert page 24 Tel: 01622 351166 OP D PD LDA MH SI YA AVANTE COMMUNITY SUPPORT l Erith Advert page 24 Tel: 01322 344980 OP D PD LDA MH SI YA AVENUES TRUST COMMUNITY SUPPORT SERVICES (EAST KENT), THE l Westgate-on-Sea Tel: 01843 268 601 PD LDA MH SI YA AVENUES TRUST COMMUNITY SUPPORT SERVICES (WEST KENT), THE l Tunbridge Wells Tel: 01732 448631 OP D PD LDA MH SI YA AD AVONDALE HOUSE l Westgate-on-Sea Tel: 01843 833973 BAC CARE LIMITED Sittingbourne Tel: 01795 429042

MH

OP PD YA

LDA MH YA

Beech Tree Total Care Ltd – South East Kent l Folkestone Tel: 01303 255452 OP D PD LDA MH SI YA AD Beech Tree Total Care Ltd – Tonbridge/Tunbridge Wells l Tonbridge Tel: 01303 255452 OP D PD LDA MH SI YA AD BIRCHWOOD CARE SERVICES l Speldhurst Tel: 01892 863710

Advert page 30 OP PD

BLOSSOMS SUPPORTED LIVING DCA Sittingbourne Tel: 0800 917 7045 OP D PD LDA MH YA Bluebird Care (Ashford & Swale) Folkestone Advert page 32 OP PD LDA YA Tel: 01795 432644 BLUEBIRD CARE (CANTERBURY AND THANET) Ramsgate Advert page 32 Tel: 01843 570638 OP D PD LDA MH SI YA AD BLUEBIRD CARE (GRAVESHAM AND DARTFORD) l Gravesend Advert page 32 Tel: 01474 560160 OP D PD LDA MH SI YA BLUEBIRD CARE (MAIDSTONE & TONBRIDGE) l Maidstone Advert page 32 Tel: 01622 618786 OP D PD LDA MH SI YA BLUEBIRD CARE (SEVENOAKS) Sevenoaks Advert page 32 Tel: 01732 469432 OP D PD LDA MH SI YA BLUEBIRD CARE (TUNBRIDGE WELLS) l Tonbridge Advert page 32 Tel: 01732 373024 OP D PD LDA MH SI YA AD BOLDGLEN LIMITED (SHEPPEY) l Sheerness Advert page 36 Tel: 01795 580091 OP D PD LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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Chameleon Care

Adapting to your every need

Confused?

• • • • • • •

Personal Care Domestic services Shopping Escorting visits Medication assistance Sit in service Sleeping and wake night service • Care for long term or terminal illness • Live-in services from emergency to short or long term All staff are thoroughly vetted, fully trained in moving and handling, first aid, handling medication, NVQs plus more. We can provide assistance with personal care, preparation of meals, domestic tasks, overnight care, plus many other tasks. Our services are tailored to meet your individual needs.

For further information and details, do not hesitate to contact us.

Email: enquiries@chameleoncare.co.uk Tel: 01322 291000 Tel: 01304 215382 Unit 6-8 The Base, Dartford Business Park, Victoria Road, Dartford, Kent DA1 5FS Fax: 01322 291015

Unit 4, Port Dubris Business Centre, Charlton Green, Dover, Kent CT16 1AA Fax: 01304 215287

Familiar surroundings can be reassuring for those suffering with dementia.

Could care in the home be the best option?

For information on professional home care and to discuss your options:

Call 01233 619530 info@communitynursingcareagency.co.uk www.carerinkent.co.uk

Your Partners in Care

Country Folk Care Established since 1997

We cover South Ashford and Romney Marsh area.

Tel: 01797 361889

Specialist in home care for the elderly and the disabled

Home Care Covering: Canterbury, Sturry, Chartham, Littlebourne and surrounding areas We offer a comprehensive range of personal and practical care services for the elderly and for those with a learning, mental or physical disability or for those who need assistance due to illness.

Services are provided 24hrs a day 365 days a year

An answerphone service is available out of hours.

Email: countryfolkcare@hotmail.co.uk

We provide a friendly, reliable service with a fully trained team of care workers who can provide you with the following services to support you in everyday living:• Personal care inc baths, showers, hair care, oral care, dressing/undressing • Meal preparation • All toileting needs inc catheter care & stoma care • Collection of shopping • Home administration assisting with bill payments, reading letters etc • Domestic duties inc general housework, ironing, bed changing etc • Prompting of medication • Safety checks • We accept direct payments

Groups of individuals we support are: • Older people • Vulnerable • Adult physical disability A member of

Telephone: 0300 999 8080 • Mobile: 07889 721049 Email: acare@vfast.co.uk

all careworkers have been CrB checked. our care packages are designed for each individuals requirements.

Registered with the Care Quality Commission.

www.acarestaffing.co.uk 34

Visit us at www.countryfolkcare.co.uk

www.kent.gov.uk/adultsocialservices

0300 333 5433

Domiciliary care providers continued BUILDING BRIDGES HOME SUPPORT SERVICES Dartford LDA Tel: 01322 281833

Caremark (Thanet) Margate Tel: 01843 235910

Camelot Lodge Folkestone Tel: 01303 251215

CARERS CHOICE Gravesend Tel: 01474 536062

MH YA

CANCARE HOME SERVICES LIMITED Sturry Tel: 07506 117524

OP

CAPITAL CARE AND SUPPORT Sheerness Advert page 42 OP PD LDA MH SI YA Tel: 01795 873042 CARE AT HOME SERVICES (South East) Ltd l Herne Bay OP D PD MH SI YA Tel: 0845 894 1564 Tunbridge Wells OP D PD LDA MH SI AD YA Tel: 01892 510844 Care Company, The l Tenterden Tel: 01580 762202 CARING COMPANY, THE l Ashford Tel: 01233 722923 Dover Tel: 01304 207010

OP D PD

Advert page 50 OP D PD MH SI YA OP D PD

Care Sisters Limited Sheerness Tel: 07963 251457 Care UK l Aylesford Tel: 01622 797100 CARE UK Home Care l Margate Tel: 01843 230460 Care Yes Maidstone Tel: 07850 769493

OP D PD SI

OP D PD LDA MH SI YA

OP D PD LDA MH SI YA AD

OP D PD LDA MH SI YA AD

Caremark (Sevenoaks) Sevenoaks Advert page 48 OP D PD LDA MH SI YA AD Tel: 01732 456234

Advert page 48 OP D PD LDA MH SI YA AD

LDA

CARERS FIRST Tonbridge Tel: 01732 357555

OP D PD LDA SI YA

CAREWATCH (MAIDSTONE–ASHFORD) Maidstone Advert page 30 Tel: 01622 681550 OP D PD LDA MH SI YA AD CARING FOR YOUR NEEDS Ramsgate Tel: 01843 482222

Advert page 36 OP D

CARTREF HOMES SUPPORTED LIVING SCHEME Sittingbourne Tel: 01795 477966 CCk Support Limited Canterbury Tel: 01227 741727

LDA YA

OP D PD LDA MH SI YA AD

CHAMELEON CARE (DARTFORD) l Dartford Advert page 34 Tel: 01322 291000 OP D PD LDA MH SI YA CHAMELEON CARE (DOVER) l Charlton Green Advert page 34 Tel: 01304 215382 OP D PD LDA MH SI YA CHOICE RESOURCES SERVICES LLP Tunbridge Wells OP D PD LDA MH SI Tel: 0845 604 2393 CHURCHFIELD CARE l Whitstable Tel: 01227 772525

OP D PD LDA MH SI YA

Cleveland House Limited Broadstairs Tel: 01843 866509

LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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Our main focus at Tree of Good Life is on personalisation.

This means that we look at each of our service users as an individual – with their own strengths, preferences and aspirations.

Looking for Affordable Home Care?

Our services include: ◆ ◆ ◆ ◆ ◆ ◆

Boldglen offer high quality yet affordable domiciliary care to the Kent and Medway Areas.

Our carers are highly qualiied and motivated individuals who care for a diverse range of people in need.

Boldglen

Personal Care Specialist Care Social Care Domestic Care Provision Of Meals Dietary Care

Call: 0800 458 6801 / 07956498132 Email: info@treeofgoodlife.co.uk Visit: www.treeofgoodlife.co.uk

“inrs  cr”

CARING FOR YOUR NEEDS With a little help you can maintain your independence & dignity for longer.

We provide personal care, cleaning, assistance to appointments, sitting services, respite and holiday care.

call on n d o u t m o re

To

01795 580 0

91

TEL: 01843 482222 / 482121 OUT OF HOURS: 07563325306

k www.boldglen.co.u

Registered with the Care Quality Commission

Liberty Liberty

HomeCare Ltd

T: 08451 162491 W: www.liberty-homecare.co.uk E: libertyhomecare@btinternet.com

Care you can rely on

We soDomiciliary you canServices live independently W: wcare ww.liberty-­‐homecare.co.uk

libertyhomecare@btinternet.com • E: Care packages tailored to suit your needs

• HelpLiberty Homecare Ltd is registered and therefore licensed to provide services by the Care Quality Commission (Provider id: with getting up and going to bed, washing & dressing, medication 0000519545). For more information visit • Household duties, shopping,www.cqc.org.uk. preparing meals, accompanying on visits and appointments Care you can rely on • Guaranteed Service whatever the weather (or double your back)* We care so money you can live independently

Liberty Homecare Ltdtailored is registered licensed to provide services by the Care Care packages to suit and your therefore needs Quality Commission (Provider ID: 0000519545). For more information visit www.cqc.org.uk.

*Subject to terms and conditions

T: 08451 162491

Help w ith getting up and going to bed, w ashing & dressing, m edication Household duties, s hopping, preparing m eals, accompanying on visits and appointments

Guaranteed Service w hatever the w eather ( or double your m oney back)*

Unity Care Solutions Ltd *Subject to terms and conditions

We are an Kent based organisation providing Nursing and

Homecare services to many areas across Kent and East Sussex.

Whether you require a couple of hours assistance or a full 24 hr

service, we can arrange an individual package for you.

“I am more than pleased with the care I receive from your team. People like yourselves make our lives so much easier. Thank you so much” Lauriem (LLP) is an independent provider of community health and social care based in Kent. We offer a diverse range of services to enable people to live the life they want to whilst maintaining their independence.

Our staff undertake a comprehensive induction programme by an independent training company that also delivers training for the Local Authority, Health Service and Further Educational Colleges in Kent.

Lauriem provides all personal care support including assistance with washing, dressing, cooking and cleaning. Our staff understand your care needs and provide a flexible service to help you remain at home.

Direct Payment, Kent Card and all major Debit and Credit cards accepted.

Personal Care

Nursing Services

• Highly skilled registered Nurses

• Terminal care for clients

who prefer to be nursed at home • Convalescent care • Respite care

• Washing/bathing, dressing etc • Assistance with waking and bedtime routine • Help with mobilisation • Assistance with meals and domestic duties such as shopping and cleaning

East Kent 01843 482483 / 01304 601602 Dover • Deal • Thanet & Coastal West Kent 01622 716780 Dartford • Gravesend • Sevenoaks • Tonbridge & Malling • Tonbridge Wells www.lauriem.co.uk • info@lauriem.co.uk

Call us on: 0845 034 6410

Suite 31, 50 Churchill Square, Kings Hill, West Malling ME19 4YU

www.unitycaresolutions.co.uk

36

Registered Number: OC365997

www.kent.gov.uk/adultsocialservices

CQC Registration No: 1-297944556

0300 333 5433

Domiciliary care providers continued Cobham House Kent Domiciliary Care Agency Dover Tel: 01634 332714 OP LDA MH YA

Cottage, The Ramsgate Tel: 01843 595091

Cobham House Medway Domiciliary Care agency Dover Tel: 01634 332714

COUNTRY FOLK CARE l Old Romney Tel: 01797 361889

COMCARE l Herne Bay Tel: 01227 365887 COMMUNITY LIFELINE l Longfield Tel: 01474 709000

OP LDA MH YA

OP PD LDA SI YA

OP D PD LDA YA

COMMUNITY NURSING & CARE AGENCY LIMITED l Ashford Advert page 34 Tel: 01233 619530 OP D PD LDA MH SI YA Community Support Services Domiciliary Agency l Ashford Tel: 01233 861505

LDA YA

OP LDA YA

Advert page 34 OP D PD MH SI

CRAEGMOOR SUPPORTING YOU IN THE SOUTH EAST New Romney Tel: 01797 361541

LDA YA

CROSSROADS CARE EAST KENT Herne Bay Tel: 0845 095 6700 OP D PD LDA MH SI YA CROSSROADS CARE WEST KENT Wateringbury Advert page 30 OP D PD LDA MH SI YA AD Tel: 01622 817114 CROWN HOUSE l Dartford Tel: 01322 424558

OP D PD LDA MH SI

River Stour, Canterbury

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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Nurse Plus is a national provider of homecare services, our fully trained staff provide personalised short and long term assistance to help you live more independently + Fully trained and CRB checked staff + Registered with the CQC - Care Quality Commission + Times to suit you, 24 hours a day, 7 days a week + Complex and continuous care packages + Out of Hours on call service - no call centres + Offering assistance with personal care, domestic work, getting in/ out of bed, bathing, day trips, assistance getting dressed, social inclusion, live in care and much more.

For an informal chat please call your local office Ashford: 01233 641373 Canterbury: 01227 782070 Folkestone: 01303 250200 Maidstone: 01622 762903

Quality home care as individual as you are

We provide care and support to the elderly and people with learning or physical disabilities in Herne Bay, Whitstable and surrounding villages

Personal care washing • bathing • showering • dressing Domestic support housework • cleaning • laundry • ironing Cooking in your own home breakfast • lunch • tea Social calls companionship • sit in service • dog walking Support with everyday living medication assistance

Tel: +44 (0)1227 362312 w w w. h o m e s e r v i c e l l p . c o . u k

Domiciliary Care

0788 591 1445 Hale Place has an unrivalled reputation for providing outstanding care services to older people since 1988. Contracted by Medway Council to provide care services to people in their own homes.

• Domiciliary care • • • • •

Social Care Medication Personal Care 24 hour live-in Meals and Dietary Care

• Home support • Domestic • Shopping • Gardening • Housekeeping • Home Maintenance • Respite care

Whatever your needs, we can help! Call us today on 0788 591 1445.

• Day centre care • Carer support groups • Advice and guidance

service.

We are devoted to providing the highest-quality care to people in all settings, with the prime objective of enhancing service user’s lives through the smaller, more personalised services we provide, which focus on the desires and needs of each individual.

Home Care Solutions Ltd. Supporting people in West Kent & Medway Towns.

homecare@haleplace.co.uk 0788 591 1445

Registered with Care Quality Commission - Approved provider to Kent County Council.

38

www.kent.gov.uk/adultsocialservices

www.haleplace.co.uk

0300 333 5433

Domiciliary care providers continued DIMENSIONS – KENT DOMICILIARY CARE OFFICE Sandwich Tel: 0845 160 7270 DIRECT CARE (KENT) Snodland Tel: 01634 242499

LDA

OP D PD MH SI

Domiciliary Care Agency – Kent Snodland PD LDA MH YA Tel: 01634 242005 DORRIEMAY HOUSE Margate Tel: 01843 292616

LDA

ENARA HOME SERVICE – FOLKESTONE l Folkestone OP D PD LDA MH SI YA Tel: 01303 245593 ENARA HOME SERVICE – NEW ROMNEY l New Romney Tel: 01797 364706 OP D PD LDA MH SI YA ENARA HOME SERVICE – THANET l Ramsgate Tel: 01843 592444 OP D PD LDA MH SI YA Everycare (West Kent) Ltd Tunbridge Wells Tel: 01892 536888

OP D PD MH SI YA

First Class Care team Limited Deal Tel: 07514 326994

DOVER AND DEAL INDEPENDENT LIVING SCHEME River, Dover Tel: 01304 828585

LDA YA

EAST KENT MENCAP DOMICILIARY SERVICE Cliftonville Tel: 01843 224482

LDA

ELDERBERRY CARE SERVICES (KENT) LIMITED Tonbridge Tel: 01892 837502 OP D PD MH SI ELYSIUM SUPPORTED LIVING LIMITED Tonbridge Tel: 0844 800 9893 LDA MH YA

OP

FOLKESTONE INDEPENDENT LIVING SCHEME Hythe Tel: 01303 717024 PD LDA YA Forge House Chatham Tel: 01634 671404

LDA MH YA AD

FUTURE HOME CARE LIMITED KENT Maidstone Tel: 01622 772422 OP D PD LDA MH SI YA

OP PD LDA MH SI YA

GARDEN OF KENT HOMECARE LTD , THE T/A GARDEN OF ENGLAND HOMECARE, THE Maidstone Tel: 01622 662942 OP D PD SI YA

ENARA D&J HOME CARE – FOLKESTONE l Folkestone Tel: 01303 226866 OP D PD LDA MH SI YA

GENUINE CARE HOMECARE SERVICES LTD l Edenbridge Tel: 01732 866627 OP D PD LDA MH SI YA AD

ENARA HOME SERVICE – CANTERBURY l Canterbury Tel: 01227 451154 OP D PD LDA MH SI YA

GILARON DOMICILARY CARE AGENCY Sittingbourne Tel: 01795 420123 OP D PD LDA MH SI YA

ENARA HOME SERVICE – DEAL l Deal Tel: 01304 379500 OP D PD LDA MH SI YA

GILES CARE LIMITED Margate Tel: 01843 224036

ENARA COUNTRY CARE l Pembury Tel: 01892 822777

OP PD LDA MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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Being able to live at home can be one of the most important comforts in an older person’s life and because family and friends can’t always be there, Home Instead Senior Care® are here to help.

Home Instead is part of a national organisation rapidly building a reputation as one of the UK’s leading care companies allowing older people to continue living in their own homes.

Our CAREGivers take great pride in helping our clients to lead a more comfortable and confident life and offer a variety of services tailored to their individual needs.

For us, nothing is more important than providing a personalised and reliable care solution that works for everyone in your family.

From just a couple of hours a day, to full time care, our service is available 24 hours a day, seven days a week.

Registered with the Care Quality Commission

Operating throughout Kent, please see below for your nearest office:

01843 862 268 01304 241 684 01622 873 414 01732 759 854

Broadstairs Dover Maidstone Tunbridge Wells, Sevenoaks & Edenbridge

Domiciliary care providers continued Goodman Centre Bearsted Maidstone Tel: 01622 753618

OP D

GRAVESEND AGE CONCERN Gravesend Tel: 01474 564898

OP D PD

Halden Heights Care Community Assisted Living Ashford Tel: 01233 851136

OP

HANDLED WITH CARE AT HOME Dartford Tel: 01322 314737 OP D PD LDA SI YA HAWKINGE HOUSE Folkestone Tel: 01303 890100

OP D PD MH YA

HEAD FIRST (ASSESSMENT, REHABILITATION AND CASE MANAGEMENT) LLP Hawkhurst Tel: 01580 752275 OP D PD LDA MH SI YA AD HELPING HAND CARE COMPANY LTD l Dover Advert page 42 OP D PD MH SI YA AD Tel: 01304 242981 Folkestone Tel: 01303 253636 OP D PD MH SI YA AD

HERE2CARE (DARTFORD) l Dartford Tel: 01322 225513

OP D PD LDA YA

HF TRUST – LYMPNE PLACE (HIGH TREES AND THE BEECHES) Hythe Tel: 01303 260453 HLC CARE EMPLOYMENT AGENCY Dartford Tel: 01322 284883

LDA

OP D LDA YA

HOME CARE SOLUTIONS LIMITED Tonbridge Advert page 38 Tel: 01622 871081 OP D PD MH SI YA HOME CHOICE CARE GRAVESEND l Gravesend Tel: 01474 365594 OP D PD LDA MH SI YA Home Instead Senior Care Advert page 40 Broadstairs Tel: 01843 862268 OP D PD LDA MH SI YA Dover Tel: 01304 241684 OP D PD LDA MH SI YA Maidstone Tel: 01622 873414 OP D PD MH SI YA Tunbridge Wells, Sevenoaks & Edenbridge Tel: 01732 759854 OP D PD LDA MH SI YA

Kingsgate Bay, Broadstairs

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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41

Providing high quality care in your own home

Helping Hand Care Company prides itself in providing the highest quality care to service users in the comfort of their own homes.

We are registered with CQC and approved by KCC to provide care services in Dover, Folkestone, Deal, Hythe, Sandwich, Dymchurch and surrounding areas.

All our staff have enhanced C.R.B checks Services we provide: z Respite Care z Palliative Care z Assistance with toileting and incontinence aids z Washing, showering and bathing z Personal Care z Laundry and Ironing z Meal preparation z Shopping trips accompanied / unaccompanied z Prescription collection z Assistance with medication

dover: 01304 242981 Folkestone: 01303 253636 E: care@helpinghandcarecompany.co.uk

folk T: 01303 253636 For further information, please contact the Manager: phoenixhouse1@btinternet.com

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Registered with CQC and approved by KCC

Phoenix Domiciliary provides care to people living in their own home. This may include older people, people with sensory loss and those with physical disabilities and mental health problems.

The services offered by Phoenix Domiciliary includes helping with bodily functions such as feeding and personal hygiene. In addition our services can also offer nonphysical care such as supervision, shopping trips, motivation, advice and some light household maintenance.

Phoenix Domiciliary, is part of Phoenix Care Homes ltd which operates two residential homes specialising in Mental Health and Dementia.

Phoenix Domiciliary 1 The Drove, Northbourne, Kent CT14 OLN Tel: 01304 379917 Deer Park Detling Avenue, Broadstairs, Kent CT10 1SR Tel: 01843 868666 Phoenix House 1 The Drove, Northbourne, Kent CT14 OLN Tel: 01304 379917

SC & Care Ltd thyself, “MySupport friend…care for yourServices psyche…know for once we know ourselves, we may learn how to care 4-6 New Road, Ditton, Aylesford, Kent ME20 6AD for ourselves"

Tel: 01732 875 888

Email: info@supportandcareservices.org.uk

– Socrates, Western Philosopher

LG

Capital Care & Support Ltd Well Road, Queenborough, Kent ME11 5AX

We provide high quality care within the community by fully trained staff to meet every clients requirements • All staff are trained to a high standard • Have an Enhanced CRB check • Provide Personal Care in a dignified manner • Domestic Services • Sleeping and waking night service • 24hrs Service 365 days a year • Out of Hours call service • PALS, Progress And Learning Service for adults with learning disabilities • Bathing service & facilities for all, located within PALS

We offer a comprehensive range of services both personal and practical to those with physical and learning disabilities, the elderly and those needing assistance due to ill health.

Our staff can assist all clients in their own home and aim to facilitate times that best suites the individual. Our Service Supervisor will visit to discuss the services required and carry out an assessment.

We cover the Isle of Sheppey, Sittingbourne and surrounding areas.

For more information please contact us:

Tel: 01795 873042

julie.bell@capitalcareandsupport.co.uk mike.playle@capitalcareandsupport.co.uk

Bringing private dental care into the home.

• Dental check-ups and treatments on-site • Training for care staff • Caring, stress-free experience for patients • Denture Service

04 368844

• Preventive care monthly payment plan Care home residents and the housebound can now receive preventive dental care and treatments in the comfort of their own familiar surroundings.

Choose excellent oral healthcare for yourself or your relative in residential care.

Call 0844 809 2660 or contact enquiries@themobiledentistcompany.com for information and appointments.

www.themobiledentistcompany.com Person Centred Planning We provide a high quality, flexible & creative service to promote independent living for people with various support needs.

Our person centred approach is at the heart of everything that we do. We are committed to: • • • •

Ensuring you are in control Supporting you to achieve your goals Helping you to lead the life the way you want Showing clear outcome in your support plan

We accept direct payments, Kent Card, bank transfer, cash or cheques

Specialising in learning disability, autism, epilepsy and other associated medical & mental health needs. Care is provided in your own home or in one of our small houses/bungalows along the Kent coast.

Individual support packages tailored to meet each clients needs, including 24 hour care by experienced, qualified staff.

Registered by the Care Quality Commission.

www.supportandcareservices.org.uk

42

SupporTEd Living and doMiciLiary carE

Tel: 01304 852160 Mob: 07740 512943

Email: manager.nelsonpark@xln.co.uk www.nelsonparkcare.co.uk

www.kent.gov.uk/adultsocialservices

0300 333 5433

Domiciliary care providers continued HOME SERVICE COMPLETE CARE LLP l Herne Bay Advert page 38 Tel: 01227 362312 OP D PD LDA SI

I SAY SUPPORTED LIVING SERVICES Maidstone Tel: 07799 078382 OP PD MH SI YA

HOME SUPPORT Canterbury Tel: 01227 861110

OP D

INDEPENDENCE SUPPORT SERVICES LLP Ramsgate Tel: 01843 822508 OP D PD LDA MH SI YA

HOME SUPPORT NETWORK (GRAVESEND) Gravesend LDA YA Tel: 01474 544415

JASMINE DOMICILIARY CARE AGENCY Maidstone Tel: 01622 600071 OP D PD YA

HOMECARE – THANET AND SANDWICH Margate Tel: 01843 292925 OP D PD LDA MH SI YA AD

KDCARE Sittingbourne Tel: 01795 844814

HOUSING 21 – BRADSTOW COURT Broadstairs Tel: 0370 192 4432

OP

KENT CARE AT HOME SERVICE l Sevenoaks Tel: 01732 458562 OP D PD LDA MH SI YA

OP

Kent Carers Limited – Head Office Dartford Tel: 01322 277944 OP D PD LDA MH SI YA AD

OP

KENT DCA Folkestone Tel: 01303 270024

HOUSING 21 – BUCKLAND COURT Dover Tel: 0370 192 4800 HOUSING 21 – EMILY COURT Wilmington Tel: 0370 192 4540 HOUSING 21 – JOSEPH HADLUM Ashford Tel: 0370 192 4542

OP

HOUSING 21 – KING EDWARD COURT Herne Bay Tel: 0370 192 4520

OP

HOUSING 21 – SUMMER COURT Hythe Tel: 0370 192 4428 Housing 21 – Thomas Place Maidstone Tel: 0300 790 1253

OP

OP PD MH SI

HOUSING 21 – TOVIL GREEN COURT Maidstone Tel: 0370 192 4423

OP

HQL Domiciliary Care & Outreach Support Dover OP D PD LDA MH SI YA Tel: 01304 219404

OP D

LDA MH

KENT ENABLEMENT AT HOME Ashford Tel: 01233 205788 Broadstairs Tel: 01843 873517 Gravesend Tel: 01474 544240 Maidstone Tel: 0300 333 5486 Sittingbourne Tel: 01795 418847 Tunbridge Wells Tel: 01892 776226

OP PD OP PD OP PD OP MH OP PD OP PD

KENT SOCIAL CARE PROFESSIONALS DOMICILIARY SERVICE l Maidstone Tel: 01622 764014 OP D PD LDA MH SI YA AD Kent Supported Living Services Tonbridge Tel: 01732 781973

PD LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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LET US HELP !!

“To care as we would expect others to care for us”

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108/109 John Wilson Bus Pk, Whitstable, Kent, CT5 3QT www.tenderlovingcarers.com

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CQC registered

www.kent.gov.uk/adultsocialservices

Kent Card accepted

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Domiciliary care providers continued KEY CARE MANAGEMENT Dover Adverts pages 44 & 64 Tel: 01304 240555 OP

MERITUM INDEPENDENT LIVING (FOLKESTONE) l Folkestone Tel: 01303 272348 OP D PD MH SI YA

L’Arche Kent Canterbury Tel: 01304 830930

MERITUM INDEPENDENT LIVING (MAIDSTONE) l Maidstone Tel: 01622 684471 OP D PD MH SI YA

LAURIEM LLP l Aylesford Tel: 01622 716780 Ramsgate Tel: 01843 482483

OP LDA YA

Advert page 36 OP D PD LDA MH SI YA AD

Advert page 36

OP D PD LDA MH SI YA

Liberty Homecare Maidstone Tel: 0845 116 2491 Liberty Lodge Limited Folkestone Tel: 07546 240551

Advert page 36 OP D PD MH

MH COMMUNITY CARE LIMITED l Dover Advert page 48 OP D PD MH SI YA Tel: 01304 214600 NAS COMMUNITY SERVICES (KENT) Gravesend Tel: 01474 535057 NELSON PARK CARE LIMITED Dover Tel: 01304 852160

LDA

Advert page 42 OP PD LDA MH SI YA

OP LDA MH SI YA AD

NEW HORIZONS BROAD OAK LIMITED Broadstairs OP D PD LDA YA Tel: 01843 604059

LDA YA

NIGHTINGALE HOMECARE AND COMMUNITY Advert page 26 SUPPORT SERVICES LTD l Dover Tel: 01843 572696 OP D PD LDA MH SI YA Ramsgate Tel: 01843 572696 OP D PD LDA MH SI YA Canterbury Tel: 01843 572696 OP D PD LDA MH SI YA

LIFECHOICE Tonbridge Tel: 01732 225200 LYN’S CARE LIMITED Aylesford Tel: 01622 719988

OP

MANNAZ SUPPORT SERVICES Whitstable Tel: 01227 262584 OP D PD LDA MH SI YA AD MCCH (HERMITAGE COURT) l Maidstone Tel: 01622 722400

LDA MH

MEARS CARE – ASHFORD l Ashford Tel: 01233 656520 OP D PD LDA MH SI YA AD Meridian Community Care Limited l Dover OP D PD MH SI YA Tel: 01227 712300 MERITUM INDEPENDENT LIVING (ASHFORD) l Ashford Tel: 01233 620071 OP D PD MH SI YA

River Darent

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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Life’s best lived in the place it’s most at home We don’t get old, just older. And with age comes the need to make the most of the home life we know and recognise. That’s simply what Saga at Home helps you or your loved ones do. From easy companionship through to close supervision, from a weekly pop-in to live-in care, we do what’s right for you in the place you know best.

The people who knock on your door are as professionally capable as they are personally committed. To us, it’s more than a job. It’s helping you look forward to a comfortable, independent future where you’re most at home. And that’s priceless.

Speak to one of our care experts on

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Please quote reference SHR002 Or find out more at sagahomecare.co.uk

Saga-Kent_Advert_184x130.indd 1

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Safe Hands...

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“

Safe Hands Community Carers, provider of local homecare services provides care and support to those who wish to retain their independence and to do so in their own homes. Your local Safe Hands branch can support you or a loved one with: • Light domestic duties such as shopping and cleaning • Providing friendship, reassurance and companionship • Personal support • Complex care and respite care • Help and advice with direct payments and personal budgets • Live in care

K nowing that mu m is being looked after safely in her own home is a great reassurance to me and our fa mily

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The areas we cover are: Folkestone, Ashford, Tenterden, Hythe, Romney Marsh, Dover, Deal, and all surrounding areas.

For more information please call:

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www.carewatch.co.uk Safe Hands. Part of the

46

www.kent.gov.uk/adultsocialservices

family

0300 333 5433

Domiciliary care providers continued NURSE PLUS & CARER PLUS UK LTD l Maidstone Advert page 38 Tel: 01622 762903 OP D PD LDA MH SI YA AD

QUEEN ELIZABETH COURT Aylesford Tel: 01622 717463

NURSE PLUS AND CARER PLUS (UK) LIMITED – 65 HIGH STREET l Ashford Advert page 38 Tel: 01233 641373 OP D PD LDA MH SI YA AD

RNID ACTION ON HEARING LOSS NORTHDOWN ROAD Margate Tel: 01843 297723 PD LDA MH SI YA

NURSE PLUS AND CARER PLUS (UK) LIMITED – SUITE 18 INGLES MANOR l Folkestone Advert page 38 OP D PD LDA MH SI AD YA Tel: 01303 250200

ROYAL MENCAP SOCIETY – EDENBRIDGE Edenbridge Tel: 01732 862649

NURSE PLUS AND CARER PLUS (UK) LIMITED – UNIT 1A DANE JOHN WORKS l Canterbury Advert page 38 Tel: 01227 782070 OP D PD LDA MH SI YA AD ONE 2 ONE PRIVATE CARE SERVICES Ashford Advert page 48 Tel: 01233 610542 OP D PD LDA MH SI YA One Step South Domiciliary Care Agency Folkestone Tel: 01303 227371 OP D PD LDA MH SI YA AD

OP PD SI

LDA

SAFEHANDS (FOLKESTONE) l Folkstone Advert page 46 Tel: 01303 274500 OP D PD LDA MH SI YA SAGA HOMECARE FOLKESTONE l Folkestone Advert page 46 Tel: 0800 068 8583 OP D PD SI SAGA HOMECARE TUNBRIDGE WELLS l Tunbridge Wells Advert page 46 Tel: 01892 533040 OP D PD LDA MH SI YA AD SC SUPPORT & CARE SERVICES LIMITED l Aylesford Advert page 42 OP D PD LDA MH SI YA Tel: 01732 875888

PARK HOUSE COMMUNITY CARE Folkestone Tel: 01303 850856

OP LDA

PARK VIEW DOMICILIARY CARE Deal Tel: 07872 014 850

SCOTT CARE LIMITED (CRANBOOK BRANCH) l Cranbrook Tel: 01580 239848 OP D PD LDA MH SI YA

PD LDA

SCOTT CARE LIMITED (SITTINGBOURNE BRANCH) l Sittingbourne Tel: 01795 508860 OP D PD LDA MH SI YA

PEPENBURY l Penbury Tel: 01892 839990

OP D PD LDA MH SI YA

PHOENIX DOMICILIARY CARE AGENCY Northbourne Advert page 42 Tel: 01304 379917 OP D PD LDA MH PRESTIGE NURSING Dartford Tel: 01322 270092 PSA HOME CARE Maidstone Tel: 01622 236344

OP D PD LDA MH SI YA AD

OP D PD MH SI YA

SENTINEL CARE New Romney Tel: 01797 361744

D PD MH

Simplicare at Home (Kent) West Malling OP D PD MH SI YA AD Tel: 01732 526934 St Gabriel’s House – Apartments and Dane End Westgate-on-sea Tel: 01843 227637

PD LDA SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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Alzheimer’s & Dementia SUPPORT SERVICES Registered Charity Number 1024385

Age UK Tunbridge Wells | For the local community Our aim is to improve later life for everyone and to make it a fulfilling and enjoyable experience by offering a range of services to older people in the community including:

We have been providing services for those living with dementia in North West Kent for over 20 years. We provide an excellent domiciliary service using highly experienced, trained, qualified and committed staff.

Support at home plus Quality personal care in your own home.

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For references and further information contact Judith West.

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Information & Advice / Benefit maximisation Advocacy Befriending Computer tuition Day Care services Chiropody/podiatry Clinic Exercise and Tai Chi sessions Independent Living Support Services Home Bathing Service Age UK Tunbridge Wells Wood Street Tunbridge Wells Kent TN1 2QS

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Age UK Tunbridge Wells is a registered charity number 1147675 and a company limited by guarentee, registered in England and Wales number 7956458. Registered office: Wood Street Day Centre, Wood Street, Tunbridge Wells, Kent, Kent TN1 2QS. IDBB470 07/12

independent living in your own home Northpoint House • 52 High Street • Knaphill • Woking • Surrey GU21 2PY

Support services to the community in Dover, Deal, Shepway and surrounding areas

Give us a call for friendly and professional information

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®

For personal, professional care and support in your own home

We offer personal and domestic care services with qualified staff to meet your every need.

Caremark (Sevenoaks) 01732 456234

sevenoaks@caremark.co.uk | www.caremark.co.uk/sevenoaks

Telephone: 01304 214600 Email: enquiries@mhcc.uk.com 243 - 245 London Road, Dover CT17 0TA mhcc.uk.com

Caremark (Thanet) 01843 235910

thanet@caremark.co.uk | www.caremark.co.uk/thanet

MHCC

Caremark (Tonbridge & Malling) 01732 525985 tonbridge@caremark.co.uk | www.caremark.co.uk/tonbridge

One 2 One Care Services u

We are a small private agency, who specialise in direct payments.

We Guarantee continuity of care. u

24 Hour emergency call out service is available on:

01233 610542 u 21 Vincent Place, Kennington, Ashford, Kent, TN24 9QZ

48

www.kent.gov.uk/adultsocialservices

®

0300 333 5433

Domiciliary care providers continued SUNNYBANKS HOME CARE SERVICE Cowden Tel: 01342 850898 OP PD LDA SI

TOWN & COUNTRY HOMECARE LIMITED l Tenterden OP D PD SI YA Tel: 01580 762244

SUNNYSIDE DOMICILIARY SUPPORT SERVICES LIMITED Farningham Tel: 01322 867820 OP D PD LDA MH

TREE OF GOOD LIFE LIMITED Queenborough Tel: 0800 458 6801

SUPERIOR CARE FOLKESTONE l Folkestone OP D PD LDA MH SI YA AD Tel: 01303 221666 SUPERIOR CARE MAIDSTONE l Maidstone Tel: 01622 230800 OP D PD LDA MH SI YA AD SUPERIOR CARE WHITSTABLE l Whitstable Tel: 01227 771122 OP D PD LDA MH SI YA AD SUSSEX HOMECARE LIMITED – EDENBRIDGE Marsh Green Tel: 01732 865956 OP D PD LDA MH SI YA Swanstaff Recruitment Ltd Swanley Tel: 01322 614900 OP D PD LDA MH SI YA Tamarisk New Romney Tel: 01797 364562 TENDER LOVING CARERS l Whitstable Tel: 01227 772515 TERRABLU HOMECARE Tunbridge Wells Tel: 01892 529429

OP PD LDA SI YA

Advert page 44 OP D PD MH SI YA

OP D PD LDA MH YA

THANET INDEPENDENT LIVING SCHEME Margate Tel: 01843 294943 PD LDA YA THANET LIFESTYLE CARE LIMITED T/A HOME INSTEAD SENIOR CARE – 127A HIGH STREET Broadstairs Tel: 01843 862268 OP D PD LDA MH SI YA

Advert page 36 OP D PD LDA

TUNBRIDGE WELLS & DISTRICT AGE CONCERN Tunbridge Wells Advert page 48 Tel: 01892 522591 OP Turning Point – Kent DCA Broadstairs Tel: 07891 545725

OP D LDA YA

VOLCARE CANTERBURY AND THANET Herne Bay Tel: 01227 749400 OP D PD LDA MH SI YA AD WATLING COURT Gravesend Tel: 01474 352201

OP D PD LDA MH SI YA

Welcome Home Leysdown Tel: 01795 510884

OP D PD LDA SI YA

west Kent Community Care West Malling Tel: 01732 873977

OP D YA

WESTMINSTER HOMECARE LIMITED (BEXLEY) Dartford Tel: 01322 280680 OP D PD LDA MH SI YA AD Woodchurch House Ashford Tel: 01233 861600

Advert page 70 OP D PD MH SI AD

XTRACARE LTD l Aylesford Tel: 01622 792845

OP D PD LDA MH YA

YOAKLEY HOUSE CARE HOME Margate Tel: 01843 223652 YOUR CHOICE Deal Tel: 07717 503866

Advert page 123 OP

OP PD LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs l

Member of Kent Community Care Association (KCCA)

social.services@kent.gov.uk

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49

The

Caring Company

The Caring Company have been providing quality care to people in their own homes since 1993.

Whatever your needs, we’ll tailor our home care services to your specific requirements.

Our personal care service includes:

We provide care services for:

• Washing, dressing & bathing

• The elderly

• Shopping

• People with disabilities

• Collecting pensions

• People with dementia

• Escorting to GP & hospital appointments

• Younger people

• Home cleaning

• People with sensory loss

• Sitting service

• People with terminal illnesses

• Night sleep in service

We now offer a friendly and professional telephone support service, with a fast input of care if needed.

The areas we cover: Sandwich Deal Dover Folkestone Ashford

Please give us a call to discuss your needs or to request a brochure: 1 Poulton Close, Dover, CT17 0HL Tel: 01304 207 010 Stoke House, Church Road, Ashford, TN23 1RD Tel: 01233 722 923

(And the villages in-between) Members of KCCA and Investors in People. We accept direct payments and the Kent Card.

www.caringcompanykent.co.uk debra@caringcompanykent.co.uk

Moving into a care home Types of care home Fundamentally, there are two types of home: Care homes without nursing care These homes offer accommodation, meals, and help with personal care, including bathing, washing and dressing.

Care homes can also offer short term care while you recover from an illness or a fall. Some care homes provide services for people with a specific medical need, ie for people affected by dementia, and some for individuals with a disability.

Care homes with nursing These homes provide the same services as care homes without nursing care, but they also cater for people with complex health needs whose care must be delivered or supervised by a qualified nurse. The nursing care in these homes is assessed and paid for by the NHS and registered nurses are on duty 24 hours a day.

Care homes without nursing care are sometimes also called nursing homes, which can be confusing.

So you need to make sure you know whether the home offers nursing care or not.

Listings of care homes begin on page 69 of this Directory.

Looking

Live-in Care from ÂŁ675 per week

The alternative to Care Home admission.

Live-in Care enables anyone with care needs to continue living in their own home with a round-the-clock care worker.

08000 121 247 | www.liveincare.info

? t r o p p u s r o e r a c for

ion vice and informat ad T EN D EN EP D report ides an IN s. A personalised e advice line prov ht fre rig y’s d or an ct g ire in D nd is Th ith modation, fu mes or housing w ssing care, accom ho pa re m ca co l al en e of ic ils rv se iding deta sing ation about choo for customers prov rm d fo te in ra ry ne ta ge en be m n le ca with supp meet their criteria at th es m he sc re ca . e service to and funding care 077 will enable th 92 38 00 08 r be m hile taking ephone nu u’re looking for, w One call to the fre yo re ca of pe ty t exactly wha build a profile of terests. onal needs and in rs pe ur yo t un co into ac

7 7 0 2 9 8 3 0 0 Call 08

52

www.kent.gov.uk/adultsocialservices

ple

Advice for older peo

0300 333 5433

Choosing a care home – questions to ask If you would like to move into a care home because you can no longer manage in your own home, there are lots of homes you can choose from.

Moving to a care home is a very important decision and you should consider all your options very carefully. Apart from care homes, there are a range of services designed to support you staying in your own home – like a domiciliary service or other accommodation choices such as extra care housing.

Care homes offer support and personal care or full-time nursing care, 24 hours a day. They offer accommodation, meals and help with bathing, washing, dressing and support with individual activities.

When choosing a care home, you need to consider what is most important to you in terms of the support you want to receive. The environment, facilities, equipment, staffing and lifestyle can all be important. Think about the location and how the home can meet your individual needs. Is it close to other amenities that are important to you, like a place of worship, shops or leisure facilities?

Also, think about those visiting you and how close the home is to your family and friends, whether there is enough parking on-site or nearby or if the home is close to public transport links. Don’t forget to ask questions and take notes about the home’s services and facilities. You might find the questionnaire starting on page 55 helpful when making this decision.

It is a good idea to visit different care homes before making a decision, so you know all your options.

You should also look at the most recent Care Quality Commission (CQC) inspection report for the home.

You can see CQC reports online at www.cqc.org.uk or you can ask the home to show you their latest report.

If there are areas of the report that you need more information about, seek clarification and reassurance before you make your decision.

All care homes in England must be registered with the Care Quality Commission (CQC). The Commission regulates the care provided by all providers, including in care homes. You can find a list all homes registered to provide care in England on their website. For more details about the Care Quality Commission please see page 59.

If you or your relatives are able to pay care fees in full, you can make arrangements to pay the fees directly to the home. If you are applying for funding from Kent Adult Social Services, we will meet with you or your relatives (and, if you wish, a carer) to talk

social.services@kent.gov.uk

about your needs and how we can meet them.

If the best option for you is to be supported in a care home, we will do a financial assessment to calculate how much you will be required to contribute (if any) towards the care home fees. For more information about how we charge for care, please see page 59.

If you are not eligible for help to pay for your care home, it is important to seek advice about your finances. You may want to look at the advice provided by Age UK at www.ageuk.org.uk, among other information sources available. Your family and friends can be involved in this discussion if you would like them to be.

You can get more information about local care services from the listings section in this Directory starting on page 69. You can also search: www.kent.gov.uk/careservices for services.

18001 0300 333 5433

53

WHY BUPA IS THE RIGHT CHOICE IN KENT Bupa’s Kent care homes offer the highest standards of residential, nursing, dementia, palliative, respite and convalescence care. We use our knowledge and experience to ensure that residents, their families and friends are all treated as individuals.

Broad Oak Manor Nursing Home Oak Close, Dartford DA4 9HF Surrounded by countryside and situated in the small village of Sutton-at-Hone five miles from Dartford. The home has recently completed a full refurbishment

Warren Lodge Care Home Warren Lane, Ashford TN24 8UE Warren Lodge has been designed and built to provide dementia care facilities. The home is located on the outskirts of the market town of Ashford in Kent.

Eglantine Villa Residential and Nursing Home Eglantine Lane, Horton Kirby DA4 9JL Originally a private residence, this residential and nursing home is set in three and a half acres of beautiful gardens. The home has recently completed a full refurbishment.

Wilmington Manor Nursing Home Common Lane, Wilmington DA2 7BA An elegant 19th Century building in a delightful village setting, the home has recently benefitted from a full refurbishment

Pinehurst House Nursing Home Pinehurst, Filmer Lane TN14 5AQ Situated in a quiet cul-de-sac on the outskirts of the pleasant village of Seal near Sevenoaks. The home has recently completed a full refurbishment.

Priory Mews Nursing Home Watling Street, Dartford DA2 6EG Priory Mews is a bright, spacious home situated in a pleasant residential area of Dartford.

Staplehurst Manor Nursing Home Frittenden Road, Staplehurst TN12 0DG Staplehurst Manor is a fine example of a Georgian country house, which has been elegantly converted and recently refurbished

Wombwell Hall Nursing Home Wombwell Gardens, Northfleet DA11 8BL Wombwell Hall is a bright and spacious singlestory home that is purpose-built. Situated in a pleasant residential area of Gravesend in Kent it is conveniently close to local shops and is on a local bus route.

For further information on our homes in Kent please call 0800 012 1508, quoting CH2699, Monday to Friday from 8.30am to 8pm or visit bupa.co.uk/kenthomes

Choosing a care home – questions to ask continued Here are some questions you could ask to help you make sure you choose the right care home: • Name and address of the home

• Name of owner (or owners) • Telephone number • Number of vacancies

• Number of beds • Accommodation fees • What is included in the fees?

• Would you have to pay extra for hairdressing, chiropodist services or outings, for example? Yes  No  • What else would you have to pay extra for?

• Is the home run by the following: Local Authority (council)  Private business 

Voluntary organisation 

• Have you seen the home’s inspection report by the Care Quality Commission? Yes  No  • Is the home mixed or single sex? All male  Location of the home

Y N

You may wish to remain close to your present home, relatives and friends, but if you are considering a change in location, you should think about the following:

All female 

Mixed 

Facilities In The home

Y N

• Is the home clean and odour free?



• Is there a comfortable lounge area to allow   you and others to socialise?

• Is the home situated where relatives and friends can visit easily?



• Will you be able to keep your G.P. in the new location?



• Is there easy access to public transport?



• Will you be close to local amenities which are important to you, such as a place of worship, post office, library or shops?



• Are recreational and leisure facilities convenient?



• Is there a separate quiet lounge?



• Are corridors wide enough for you to use a wheelchair if required?



• Are there handrails and ramps for you to use?  

• Are the surroundings too noisy or too quiet? › Too noisy   › Too quiet › Just right 

• Can you manage any steps in or around the home?



• If you are thinking of an upstairs room, is a   lift provided in the home?

• Are bathrooms in the home properly adapted for your needs?



• Are toilets properly adapted for your needs?   • Is there a garden and can residents use it?



• Is there access to a telephone in private?



continued on page 57 >>

social.services@kent.gov.uk

18001 0300 333 5433

55

Choosing a care home – questions to ask continued Y N

Rooms

Y N

Taking an interest

• Can you take your own soft furnishings?



• Can you decorate your room to your own taste?



• What social and therapeutic activities take   place and how often?

• Would you be allowed to keep a pet?



• If there is a call system, is the pull-cord or push button within easy reach?



• How is the accommodation arranged?  › You have your own room › You have to share but room dividers give   you some privacy › You have to share and there are no room   dividers • Which of the following possessions would be allowed in your room? › Television › Telephone › Radio

  

• Are the following items present in your room?

Own washbasin or en-suite bathroom  Call system for assistance  Meals – look at some sample menus Y N • Can you have a meal in your own room if you wish?



• Are facilities available for you to prepare your own snacks and drinks?



• Does the home cater for the sort of diet you require?



• Can you offer visitors refreshments?



• How much choice is there on the menu? › Extensive and you can plan your own meal   › Varied but no involvement in its planning   › Limited and you have to eat what’s offered   • How flexible are meal times? › You can have a meal when you wish  › You must dine at certain times of the day  

• Do the residents run any activities themselves for entertainment?



• Are there facilities for new interests or to keep up existing hobbies?



• Would you be able to help with jobs around the home if you wanted to?



• Are facilities available for you to do your own laundry?



• Is there a residents committee?

What does it do?



Bathing, rinsing and bedtimes

Y N

• Are you free to choose a time for bathing?   • Are you free to get up and go to bed when you like?



Staffing

Y N

• Are the staff friendly?



• Do the staff address you in the way you wish?



• Do the staff receive regular training?



• Do the staff understand religious and cultural preferences, so appropriate choices of food, manner of eating and dress are observed?



General

Y N

• Do you receive a written statement of terms under which accommodation is offered?



Visitors

Y N

• Can you have a trial stay?



• Can you have visitors in your room?



• Does the home have a brochure?

(If yes, remember to take one with you)



• Is there a smoking policy?



• Can you have visitors at any time including   meal times?

social.services@kent.gov.uk

18001 0300 333 5433

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Choosing the right care home for Mum was made easier.

• Nursing Care • Residential Care • Dementia Care • Respite Care

From the moment my mother and I first visited her Barchester home, we knew we had found somewhere pretty special. Elegant surroundings, delicious food and beautiful gardens were made even more appealing by the presence of like-minded residents with whom she can socialise and enjoy activities. For my part, knowing that she’s safe in the care of such a dedicated and compassionate team gives me great peace of mind. And for that I’m extremely grateful.

T hank you, Barchester!

Why not call us or drop in for a chat over a cup of tea?

www.barchester.com

Ashminster House Care Home

Newington Court Care Home

Ashford, Kent, TN24 0LX

Newington, Sittingbourne, Kent, ME9 7LG

Tel: 01233 428 751

Tel: 01795 334 085

Emily Jackson House Care Home

Winchester House Care Home

Sevenoaks, Kent, TN13 1XH

Rochester, Kent, ME1 3TR

Tel: 01732 622 687

Tel: 01634 624 164

Friston House Care Home

Windmill Manor Care Home

Rochester, Kent, ME1 2BQ

Hurst Green, Oxted, Surrey, RH8 9BD

Tel: 01634 624 163

Tel: 01883 868 061

The Care Quality Commission The CQC are the independent regulator of all health and social care services in England. CQC’s aim is to make sure that care provision meets national Essential Standards of Quality and Safety.

The CQC register care services that meet the standards, inspect them to check that they continue to do so and take action when a provider doesn’t meet the Standards.

The National Standards These cover all aspects of care, including: • treating people with dignity and respect, • making sure food and drink meets people’s needs, • making sure that that the environment is clean and safe, and • managing and staffing services.

Inspections During the inspections, the CQC: • ask people about their experiences of receiving care, • talk to care staff, • check that the right systems and processes are in place, and • look for evidence that care isn’t meeting national standards.

They make unannounced inspections of services on a regular basis and at any time in response to concerns.

For more information, please visit: www.cqc.org.uk/public, or call: 03000 616161.

Paying for residential care If you are planning to move into a care home it is essential that you fully understand what Kent County Council can provide and pay for. You also need to be certain about costs and what you can afford. Below are some common questions and answers that may help. It is also important that you get independent advice.

Please note that the figures given below apply from April 2013 and are likely to change again in April 2014.

except for a weekly amount for personal expenses.

This is currently £23.90 per week.

Your capital includes: your savings, investments and the value of any property or land you own. If you have capital below £14,250 then it is completely ignored. If you have capital between £14,250 and £23,250, you will also pay a capital tariff of £1 per week for each £250 between these two figures. For example, if you have capital worth £15,000 you would pay a capital tariff of £3 per week.

Who qualifies for local authority assistance?

You first need to be assessed as needing a place in a care home. Once this has been decided, if your weekly income is less than the weekly cost of a home, we will help you financially – but only if your savings, investments and assets are less than £23,250 (the current upper capital limit). If you have capital worth more than this, you will have to pay the full costs of a care home place. It may still be worth asking for an assessment to see if we agree that you do need to be in residential care of if there are any alternatives. We can also advise whether the home you choose is one we are likely to fund if your capital reduces below the upper capital level in the future.

You must not assume we will do this.

Your income includes: state social security benefits, pensions and any other money you may have coming in. You will be expected to contribute your income towards the cost of the residential home

Is the value of my home taken into account?

The value of your home (if you own or part own it) will be ignored whilst you are only temporarily in residential care and also for the first 12 weeks of a permanent stay funded via the local authority (the 12 Week Property Disregard). After that it will be taken into account unless it is occupied by your spouse, partner, a lone parent who is your former partner, a relative who is aged over 60 or incapacitated or your child under 18.

social.services@kent.gov.uk

How does the 12 Week Property Disregard work?

If, apart from your former home, your other assets and savings are less than £23,250, we may be able to help you financially for the first 12 weeks, as the value of your former home is disregarded during this period. You will still, however, be expected to make a contribution to the cost of your care home based on your weekly income (like pensions and benefits) >>

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Paying for residential care continued >> and income from any other capital you own.

Do I have to sell my former home after the 12 weeks?

Not necessarily. In some circumstances, we can lend you the money to pay for your care, charged against your property value. This is called Deferred Payments.

We will be able to tell you if you qualify and how much we are able to pay for a care home. If you are considering this option you should get independent advice so you can work out all the implications, including the effect on your benefit entitlement.

What happens if I want to sell my former home but can’t do it quickly enough to be able to pay for my own care?

You may qualify for the Deferred Payments scheme mentioned above, or our Temporary Financial Assistance scheme. Factsheets are available on both of these schemes. Do not assume you will qualify for these schemes until this has been agreed with Kent County Council.

Under the Deferred Payments and Temporary Financial Assistance schemes how will I pay back the money KCC has paid for my care?

KCC will place a legal charge on your property (like a mortgage) so that when it is sold we can reclaim the money we have spent. During the period when KCC is temporarily funding your care, you will still be expected to make a contribution based on your weekly income (like pensions and benefits) and income from any other capital you own.

If the state is contributing to the cost of my care home through Kent County Council, do I have a choice of care home?

Yes. In fact, you can even choose a care home in a different county. However, the home you choose must be suitable for your needs (as we have assessed them), it must comply with the terms and conditions we set and it must not cost more than we would usually pay for someone with your needs.

What if the home costs more than Kent County Council is prepared to pay?

We will allow a third party (a relative, friend, charity etc) to top-up your fees if they are able to do so over the long term. You are not allowed to top-up the fees yourself except during the 12 Week Property Disregard period or if you take advantage of the Deferred Payments scheme.

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Do I have to pay council tax on my former home if it is empty?

If you move into a care home on a permanent basis and your property is left empty you should receive full exemption from council tax.

My partner needs residential care – how does this affect me?

Only the person requiring care will be means-tested.

If they receive a private pension only 50% of this will be taken into account. If you still occupy their former home as their partner, it is disregarded in the financial assessment. We will take into account 50% of any joint savings. It is advisable to have separate accounts and to meet care costs from the account of the person in the care home.

Is there any financial help I can claim that is not means-tested?

If you are self funding (including if you are using the Deferred Payments or Temporary Financial Assistance route) you may wish to find out more about Attendance Allowance or Disability Living Allowance (soon to be replaced by the Personal Independence Payment). These are non-means-tested, non-taxable allowances.

Planning for care, come and talk to us Our specialist elderly and vulnerable client team offer legal and independent financial advice to clients, their families and carers.

Our services include: • Powers of Attorney and mental capacity issues • Wills and inheritance tax planning • Advice on community care rules • Asset protection • Advice on funding care fees We are happy to see you at home or at any of our offices.

Speak to Nicola Rostron, Partner and Head of Elderly and Vulnerable client team on

01227 763939 info@furleypage.co.uk

Furley Page Solicitors Offices in Canterbury, Chatham and Whitstable.

www.furleypage.co.uk

Furley Page Solicitors is the trading name of Furley Page LLP a limited liability partnership registered in England and Wales with registered number OC317755. Authorised and regulated by the Solicitors Regulation Authority. Authorised and regulated by the Financial Services Authority.

www.kent.gov.uk/adultsocialservices

0300 333 5433

Paying for residential care continued To find out about Attendance Allowance, Disability Living Allowance or Personal Independence Payment please visit www.direct.gov.uk or call the DWP’s Benefit Enquiry Line on 0800 882200 (textphone 0800 243355).

In addition, although Pension Credit is meanstested, there is no upper capital limit and so, depending on your income, you may still qualify.

If you have capital over £10,000 you will have to contribute £1 per week for every £500 you have above the £10,000 limit. To find out if you qualify visit www.direct.gov.uk or call the The Pension Service on 0800 991234. The age at which a person can claim Pension Credit is being gradually raised from 60 to 66 between April 2010 and April 2020.

Also, whether a care home stay is temporary or permanent, if you receive nursing care in a care home, you should be entitled to an NHS Nursing Care Contribution towards registered nurse time costs. This is currently £109.79 per week.

If you need health care, you may be entitled to full funding from the NHS under their NHS Continuing Care eligibility criteria. If you would like to discuss this further contact the NHS in Kent on one of the following numbers:

What happens if I move into a care home independently and later run out of money?

Once your capital reduces to £23,250 we can give you financial assistance providing we assess that you need to be in residential care. However, if the care home costs more than we usually pay and won’t reduce its fees, you may need to find a source of top-up money or cheaper accommodation.

If it is likely that you will run out of money, you should ask us for an assessment. We will check if the care home owner can continue to accommodate you at our funding rates. We advise you do this about three months before your money reduces to £23,250.

For more information or advice, please call Kent Contact and Assessment Service on 0300 333 5433 or email contact.assessment.service@kent.gov.uk.

• Dartford, Gravesham and Swanley – 01634 335045 • South West Kent – 01622 680627 • East Kent – 01233 618173

Charging for home care and other non-residential services Before we can provide support to someone we must first establish what their needs are. This is done by completing a Community Care Assessment. You have the right to a Community Care Assessment regardless of your financial circumstances and there is no charge for an assessment of your needs or any advice you receive from us.

If you have been assessed as eligible for community care services and would like our involvement in getting care and support, you need to be financially assessed. A Financial Assessment is an assessment of your ability to contribute towards the cost of your care and support.

Under our charging policy, people who have savings or investments of more than £23,250 will pay the full cost of their care and support. When deciding whether your savings and investments exceed £23,250 certain things are disregarded including the

social.services@kent.gov.uk

value of the home in which you normally reside.

If you have savings under £23,250 you will be assessed to see if you are able to make a contribution to the cost of your support. We work out your contribution by looking at your weekly income, including pensions and benefits such as Attendance Allowance and Disability Living Allowance – Care Component. In addition, if you have savings or investments between £14,250 and £23,250 we will take into account an assumed income of £1 per week for every £500 or part of £500. If you have savings of less than £14,250 we do not take these into account when working out your contribution.

Further details on our charging policy for home care and other non-residential services can be found in our booklet ‘Charging for home care and other non-residential services’ which can be accessed at: www.kent.gov.uk/adultsocialservices

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Other essential information How to recognise abuse Adult safeguarding is about protecting vulnerable adults. This includes keeping people safe and protecting them from abuse. It is also about keeping people safe in their home. This includes fire safety and home security.

There are different kinds of abuse – older people and those with disabilities can be especially vulnerable.

Physical abuse could be assault or inappropriate sexual behaviour and intimidation. Other kinds of abuse are not physical.

Financial abuse and psychological abuse can put people under pressure to do things they do not want to do. A deliberate or careless refusal to provide adequate care for someone could be neglect. Adults who are neglected can feel they have been left alone or abandoned. Neglect can leave people malnourished or seriously ill because they are not getting the right food, care or medicine. Some people can treat others differently because of their age, disability, ethnicity, sexuality, faith or skin colour. This could be seen as discrimination, bullying or harassment.

talk to someone about it. There are many ways we can support you or someone you think is at risk or might need protecting. If you report something, we will discuss with you what action, if any, might be taken.

If no one reports a problem, neglect, abuse or assault could continue when something could be done to stop it.

If you think you or another person is at risk of harm or abuse, please contact: 0300 333 5433.

If someone is in immediate risk contact the emergency services on 999.

For further information go to: www.medway.gov.uk/abuse www.kent.gov.uk/adultprotection

What can you do to protect yourself and others from abuse?

With each kind of abuse, neglect, undue pressure or assault, there is often someone who knows it is happening or suspects that something is wrong. By taking responsibility and reporting it, you can help yourself and others. This will help people keep their dignity and respect, protect their finances and keep them safe from physical harm.

Anyone who thinks they might suspect abuse can

Safeguarding Safeguarding is our major priority. If there are any concerns about someone who appears to be vulnerable, particularly if the reason is financial, physical, emotional, psychological, involves sexual discrimination, neglect or domestic violence, then contact Families and Social Care on 0300 333 5433. This telephone line is available 24 hours a day, 7 days a week. The matter will be treated in confidence.

From December 2012 the Criminal Records Bureau (CRB) and the Independent Safeguarding Authority (ISA) merged to form the Disclosure and Barring Service (DBS). This new service provides a joined up service to combine the criminal records and barring functions.

social.services@kent.gov.uk

Care home owners, organisations providing care in people’s own homes and employment agencies which supply care workers, are required to ask for checks as part of a range of rigorous pre-employment screening, including disclosures from the Disclosure and Barring Service.

Care providers and suppliers of care workers or volunteer co-ordinators must refer workers to the Disclosure and Barring Service if, in their view, the individual has been guilty of misconduct that harmed, or placed at risk of harm, a vulnerable adult. They must also report a worker or volunteer who left their service before a full investigation could be completed.

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Comments, compliments and complaints All organisations need to know how they are performing – and it’s not just when things go well. We also need to know when things go wrong. Your views will help us improve our services.

If you need to make a complaint, you should feel able to. You can complain about any aspect of your care and support that affects your happiness or comfort. This could be about the way you are treated by a staff member or the quality of the food you are served. You can also make comments and suggestions about how your surroundings and the services you get could be improved.

Making a complaint should not be difficult for you. Under the Care Quality Commission’s Essential Standards of Quality and Safety, care providers must have in place a complaints procedure, which is easy to access. If you are concerned about the care that you, a friend or a relative is receiving, it makes sense to speak to the manager first. They may be able to resolve the problem quite easily once they are aware of it.

However, if you need to make a formal complaint, you should contact the registered owners of the service.

They have a duty to respond to your complaint.

If your complaint is about a breach of regulations, contact your local Care Quality Commission office. You can find the Commission’s contact details on page 59.

If we have arranged and funded your services, you may wish to tell the person you are dealing with, or someone senior to them, what the problem is. They will try to find a solution that everyone is happy with.

Most problems are sorted out this way. Alternatively, you can contact our customer care team (who will help with your complaint) by telephone, email or letter. Make sure you give your full contact details so that we can contact you to discuss your concerns.

Since 2010, all self-funding (including direct payments) clients have the right to refer any

social.services@kent.gov.uk

complaints that they may have to the Local Government Ombudsman once the care home or domiciliary care agency has had an opportunity to investigate and try to resolve the complaint.

The contact details for Customer Care are: Sevenoaks, Maidstone, Dartford, Gravesham, Tonbridge & Malling and Tunbridge Wells: Kent Adult Social Services West Kent Area Office Brenchley House, 123–135 Week Street, Maidstone ME14 1XQ Tel: 0300 333 5903 Fax: 01622 690893 Textphone: 01622 694883 Canterbury, Dover, Swale, Shepway, Ashford and Thanet: Kent Adult Social Services East Kent Area Office Brook House, Reeves Way, John Wilson Business Park, Whitstable CT5 3SS Tel: 01227 598500 Fax: 01227 598505 Kent Adult Social Services Headquarters Brenchley House, 123–135 Week Street, Maidstone ME14 1XQ Tel: 01622 696362 Fax: 01622 690893 Minicom: 01622 694883 Text relay: 18001 0300 333 5433 You can also fill in an online form at www.kent.gov.uk/kasscomplaints.

Our aim is to deal with any concerns flexibly and to meet the needs and wishes of the person making the complaint (and any others who may be involved).

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Useful local contacts Advocacy services in Kent VoiceAbility promote strengthening voices and championing rights. They provide independent advocacy to enable people to have control over their lives, make their own decisions, be treated fairly and participate fully in community life.

Unit 1b, Roper Yard, Roper Road Canterbury CT2 7EG Tel: 02033 557139 AgeUK in Kent Age Concern and Help the Aged are now called AgeUK and provide information and advice for the elderly about benefits, care, age discrimination and computer courses.

Age UK Ashford St Johns Lane, Ashford TN23 1QD Tel: 01233 620635 Age UK Faversham 2 Middle Row, Faversham ME13 7AJ Tel: 01795 532766

Age UK Maidstone 11 Mill Street, Maidstone ME15 6XW Tel: 01622 753618 Age UK Sittingbourne Heather House Day Centre, Avenue of Remembrance, Sittingbourne ME10 4NN Tel: 01795 477520 Age UK Tunbridge Wells Wood Street, Tunbridge Wells TN1 2QS Alzheimer’s Society National helpline: 0845 300 0336 South East Area Office Tel: 01403 276649 Email: ese@alzheimers.org.uk West Kent Office, Park Lodge, Goldsmid Hall, Tudeley Road, Tudeley, Tonbridge TN11 0NW Tel: 01732 370330 Email: tina.stirling@alzheimers.org.uk

Community Mental Health Teams Folkestone Royal Victoria Hospital Radnor Park Avenue Folkestone, Kent CT19 5BN Tel: 01303 850202 Shepway Tel: 01303 852706

Ramsgate Dundee House, 23–26 Albion Place Ramsgate, Kent CT11 8HQ Tel: 01843 854200

Crossroads Care Crossroads Care East Kent 16 Reculver Road, Beltinge, Herne Bay, Kent CT6 6LE Tel: 0845 095 6700

Crossroads Care West Kent Unit 1A Mereworth Business Centre, Danns Lane, Wateringbury, Kent ME18 5LW Tel: 01622 817114

Healthwatch Kent Healthwatch Kent is the new, independent consumer champion for health and social care.

Healthwatch Kent offers individuals access to information and signposting on health and social care matters, and will also champion the experiences of people who receive health and social care to

66

inform the commissioning and delivery of local services in the future.

Contact: www.healthwatchkent.co.uk info@healthwatch.co.uk

www.kent.gov.uk/adultsocialservices

0300 333 5433

Kent Association for the Blind (KAB) With support and guidance people living with sight impairments can continue to live fulfilled, independent lives. KAB’s Rehabilitation Officers play a key role in this process of adaptation.

Dover Tel: 01304 828575

Canterbury Tel: 01227 763366

Bexley Tel: 0203 045 5347

Gravesend Tel: 01474 544440 Maidstone Tel: 01622 691357

Mind Association Mind publishes information on many topics relating to mental health and provides two confidential mental health information services.

Mind infoline: 0300 123 3393 Email: info@mind.org.uk Folkestone and District Mind Tel: 01303 250 090 Email: contact@folkestonemind.org.uk Maidstone Mind Tel: 01622 692383 Email: maidstone-mind@pcihosting.co.uk Southend Mind Tel: 01702 60 11 23 Email: office@southendmind.org.uk

NHS 111

✆

Since March 2013, 111 is the new three-digit number which is making it easier for patients to access local NHS healthcare services.

NHS 111 will get you through to a team of trained call advisers, who are supported by experienced clinicians. They will ask questions to assess your symptoms and provide the healthcare advice you need or direct you to the right local service. The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to. If they think you need an ambulance, they will send one immediately, just as if you had originally dialled 999.

999.

The 111 service is also available via ‘Typetalk’ 18001 111.. For less urgent health needs, you should still contact your GP in the usual way.

You should call NHS 111 if:

✆ You need medical help fast, but it is not a 999 emergency ✆ You do not know who to call for medical help or you do not have a GP to call ✆ You require health information or reassurance about what to do next

social.services@kent.gov.uk

18001 0300 333 5433

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Ashford

HeatHfield Residential Home Canterbury Road, Ashford, TN24 8QG

BR A M B L E S c a r e

h o m e

• Single & En Suite Private Rooms • Delicious Home Cooking • • Large Landscaped Gardens & Greenhouse • • Private Telephones Available • Private Hairdressing Salon • • 24 Hour Care By Trained Staff • Varied Social & Recreational Activities •

Managed by a professional nursing faMily for deTails & broCHure ConTaCT Mr K. a. parKer, r.g.n

Wye: 01233 813217 braMble lane, Wye, nr asHford Tn25 5ee

www.bramblescare.co.uk

Heathfield is situated in Ashford within close proximity to the town centre and Junction 9 of the M20.

An Edwardian House sympathetically extended and refurbished in 2012 to provide 34 rooms. All our rooms are individually designed with the majority offering en suite facilities.

We value our care team who are highly motivated and are all qualified to provide individualised care for all our residents.

Heathfield has consistently achieved an excellent rating from the Care Quality Commission and we pride ourselves on retaining our award of Investors in People for the last 15 years.

All visitors are welcome at any time, please contact our Registered Manager Shelagh Lewis on 01233 610010 or email priorh@aol.com

www.heathfieldcarehomeashford.co.uk

Charing Court

Pluckley Road, Charing, Kent TN27 0AQ

Charing Court is equipped to the highest standards and conveniently located in the beautiful Kent countryside on the outskirts of Ashford close to local amenities. With extensive facilities including two beautiful lounges, well maintained gardens and lovely communal areas.

68

• Comfortable rooms which residents can personalise with own furnishings if they wish.

• Chiropody, toiletries and house newspaper offered free of charge.

• Hairdressing • Library Facilities.

• Regular activities arranged • Home cooking using local produce.

• 8 Person Lift accommodating all bedrooms • Large, comfortable day space and dining areas.

• Quiet room offering computer facilities and skype.

Proprietors Mr J Prior and Mrs B J Davis-Prior RGN

Offering a caring, flexible apprOach fOr Our clients

A KCC Preferred Provider, the ultimate aim of our dedicated, experienced and highly trained care staff is to provide the highest standard of comfort and care in a warm and friendly environment.

Services we provide

01233 712491 T:

F: 01233 712776 E: amanda.demezieres@tesco.net

Come and have a look around visitors are always welcome

www.kent.gov.uk/adultsocialservices

0300 333 5433

Ashford Ashford care homes Anderida Church Road, Mersham, Ashford, Kent TN25 6NT LDA Tel: 01233 501581 Ashford Lodge Ashford Road, Bagham Cross, Chilham, Kent CT4 8DU Tel: 01227 731437 Advert page 108

LDA

LDA

Court Lodge Church Road, Mersham, Ashford, Kent TN25 6NS Tel: 01233 503117 LDA Croft, The 83 Front Road, Woodchurch, Ashford, Kent TN26 3SF Tel: 01233 861038 LDA

Ashlea House Bockhanger Lane, Kennington, Ashford, Kent TN24 9BP Tel: 01233 643635 Ashstone House Ashford Road, Hamstreet, Ashford, Kent TN26 2EW Tel: 01233 733477

Cosy Lodge Westwell Leacon, Charing, Ashford, Kent TN27 0EH Tel: 01233 713515

LDA

OP LDA MH

Beaver Lane, 118 Ashford, Kent TN23 5NX Tel: 01634 405168

LDA

Belmont Stone Street, Stanford North, Ashford, Kent TN25 6DF Tel: 01303 813084 LDA Birch House The Street, Appledore, Ashford, Kent TN26 2AF Tel: 01233 758527 LDA SI Boldshaves Oast Woodchurch, Ashford, Kent TN26 3RA Tel: 01233 860039 Brambles care Home Bramble Lane, Wye, Ashford, Kent TN25 5EE Tel: 01233 813217 Advert page 68 Bramley House Bromley Green Road, Ashford, Kent TN26 2EG Tel: 01233 732629 Charing Court residential home Pluckley Road, Charing, Ashford, Kent TN27 0AQ Tel: 01233 712491 Advert page 68

LDA

Durrants court barn High Halden, Ashford, Kent TN26 3BS Tel: 01233 851036

LDA

Farm House Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861514

LDA

Farm View Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861515

LDA

Glover House Glover Road, Willesborough, Ashford, Kent TN24 0RZ Tel: 01233 632149

PD LDA SI YA

Grange, The 2 The Street, Kennington, Ashford, Kent TN24 9EX OP Tel: 01233 621824

OP

Hall, The Ashford Road, Hamstreet, Ashford, Kent TN26 2EW Tel: 01233 713857 LDA YA

OP

Harrington Cottage Forge Hill, Aldington, Ashford, Kent TN25 7DT Tel: 01233 720814

OP

Heathfield Residential Home Canterbury Road, Ashford, Kent TN24 8QG Tel: 01233 610010 Advert page 68

LDA

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

18001 0300 333 5433

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Woodchurch house Nursing home & care suites

Brook street Woodchurch Ashford Kent TN26 3sN

relationship centred care™

A new development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups.

• Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories.

This forms the base for a tailored programme of activities and social interaction with families and friends.

• Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.woodchurchhouse.co.uk Tel: 01233 861600 Fax: 01233 861602 Email: enquiries@woodchurchhouse.co.uk

Ashford Ashford care homes continued Holly Cottage Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861493 Homelands Forge Hill, Aldington, Ashford, Kent TN25 7DT Tel: 01233 721229 Ivy Cottage Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861513 Jemmett Road, 165 Ashford, Kent TN23 4RH Tel: 01634 405168 Juniper The Forstal, Mersham, Ashford, Kent TN25 6NU Tel: 01233 720849 Laurels, The 209 Faversham Road, Ashford, Kent TN24 9AF Tel: 01233 635932 May Lodge Barrow Hill, Sellindge, Ashford, Kent TN25 6JG Tel: 01303 813926

LDA

Orchard House Ashford Road, Kingsnorth, Ashford, Kent TN23 3ED Tel: 01233 664906

LDA

Richardson Court Main Road, Sellindge, Ashford, Kent TN25 6JD Tel: 01303 814821

LDA

LDA

Richardson Court Cottage Main Road, Sellindge, Ashford, Kent TN25 6JD Tel: 01303 814821

LDA

Rose Cottage Church Road, Mersham, Ashford, Kent TN25 6NT Tel: 01233 502223

LDA

LDA

LDA

MH

LDA

May morning Barrow Hill, Sellindge, Ashford, Kent TN25 6JG LDA MH SI Tel: 01303 813166 New Bungalow, The Forge Hill, Aldington, Ashford, Kent TN25 7DT Tel: 01233 721222 PD LDA

Rosemary Cottage Highlands Farm, Woodchurch, Ashford, Kent TN26 3RJ Tel: 01233 861510

PD LDA

Sevington Mill Sevington Lane, Willesborough, Ashford, Kent TN24 0LB Tel: 01233 639800

OP

Southfields Stanhope Road, Ashford, Kent TN23 5RW Tel: 01233 620256

LDA YA

St Valery Care Home York Road, Kennington, Ashford, Kent TN24 9QQ Tel: 01233 613931

Northdown Residential Home Northdown, Canterbury Road, Molash, Kent CT4 8EX OP D LDA YA Tel: 01233 740882

Summerlands Maidstone Road, Westwell Leacon, Charing, Kent TN27 0EE Tel: 01233 713454

Oaklands 183 Faversham Road, Kennington, Ashford, Kent TN24 9AE Tel: 01233 632381

Sycamore Lodge 175 Faversham Road, Kennington, Ashford, Kent TN24 9AE Tel: 01233 629225

LDA

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Ashford

Park View Care Centre ‘Where caring matters’ Field View, Park Farm, Kingsnorth, Ashford, Kent, TN23 3NZ Park View is a purpose built 88 bed home providing individualised care to those who require general nursing, palliative care or residential dementia, by a dedicated and skilled team of nursing and care staff. The accommodation is arranged over two floors, and it is an exceptionally friendly home offering attractive and comfortable accommodation in single ensuite rooms which have been tastefully decorated. The home has a wide range of lounges and dining areas on each floor for residents to relax and entertain. Our team of skilled nursing, care, ancillary staff and chef ensure they deliver the highest standards of care and cuisine. Our chef uses fresh local produce, and prepares all meals and menus that are varied. Stimulation is provided through a wide variety of activities creating an active and pleasant environment. Visits are welcome at any time and actively encouraged.

T: 01233 501748 F: 01233 501757 E: parkview@ranccare.co.uk W: www.ranccare.co.uk

Singleton

• Purpose built home providing quality care • 24 hour Nursing care • Friendly and homely environment • En-suite facilities • Good home cooking • Close to local amenities Singleton Nursing & Residential Home, Hoxton Close, Ashford, Kent TN23 5LB Tel: 01233 666768 Email: singletonhome@madasafish.com www.singleton-nursing-home.co.uk

We always remember it’s your home

Looking

Grange Road, Tenterden, Kent, TN30 6EE Telephone 01580 762 797 admin@bretoncourt.co.uk

Breton Court provides outstanding residential, respite and day care. The Home has a warm, friendly atmosphere and is set in an acre of landscaped gardens.

The building is single-storey, so residents are free from stairs and lifts and our 26 bedrooms are mostly ensuite.

Nursing & Residential Home

for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Our in-house catering team place great emphasis on creating appetising and nutritious meals and are pleased to cater for special diets. Friends and relatives are always welcome for a relaxing visit or to take part in recreational activities.

We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria.

The home employs over 30 staff to provide round-the-clock care to assist in residents’ daily lives. If necessary, medical support is provided by Ivy Court Surgery and community nurses, however your own GP is welcome.

0800 38 92 077

Advice for older people

Visit us at www.bretoncourt.co.uk

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Ashford Ashford care homes continued Tosh Lodge 215 Faversham Road, Kennington, Ashford, Kent TN24 9AF Tel: 01233 629225 Whiston House Whiston Avenue, Bethersden, Ashford, Kent TN26 3LA Tel: 01233 820912

MH YA

LDA MH

Woodchurch House Woodchurch, Ashford, Kent TN26 3SN Tel: 01233 861600 Advert page 70 OP D PD MH SI AD

Yew Tree House Residential Care Home for the elderly 9 Station Road, Headcorn, Ashford, Kent TN27 9SB Tel: 01622 890112 OP D York House Care Home York Road, Kennington, Ashford, Kent TN24 9QQ Tel: 01233 613931

OP

Ashford care homes with nursing Ashford Nursing Home 407 Hythe Road, Willesborough, Ashford, Kent TN24 0JA OP PD SI Tel: 01233 645370

Park View Care Centre Field View, Park Farm, Ashford, Kent TN23 3NZ Tel: 01233 501748 Advert page 72

Ashminster House off Hythe Road, Clive Dennis Court, Ashford, Kent TN24 0LX Tel: 01233 428751 Advert page 58

Singleton Nursing and residential Home LIMITED Hoxton Close, Singleton, Ashford, Kent TN23 5LB OP Tel: 01233 666768 Advert page 72

Brabourne Care Centre 209 Hythe Road, Ashford, Kent TN24 8PL Tel: 01233 643555 halden heights care community Ashford Road, High Halden, Kent TN26 3BP Tel: 01233 851136

OP D

OP

OP D

warren Lodge nursing home Warren Lane, Ashford, Kent TN24 8UE Tel: 01233 655910 Advert page 54

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Woodchurch House Woodchurch, Ashford, Kent TN26 3SN Tel: 01233 861600 Advert page 70 OP D PD MH SI AD

Hothfield Manor Limited Bethersden Road, Hothfield, Ashford, Kent TN26 1EL PD YA Tel: 01233 643272

Tenterden care homes with nursing

Tenterden care home Breton Court Grange Road, St Michaels, Tenterden, Kent TN30 6EE Tel: 01580 762797 Advert page 72

OP

Acacia House Ashford Road, St Michaels, Tenterden, Kent TN30 6QA Tel: 01580 765122 Advert outside back cover OP PD West View Integrated Care Centre Plummers Lane, Tenterden, Kent TN30 6TX Tel: 01580 261500

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Canterbury

Oakfield House

Retirement Home Established 1987

Celebrating 25 years of providing quality care to older persons.

A family run retirement home set in the middle of the picturesque village of Wingham.

Close to local shops and on the bus route.

Single and double rooms - all en suite and all with 24 hr. nurse-call system, t.v. points and telephones.

Excellent food - Special Diets catered for. regular visits from local doctors, opticians, chiropodists, hairdresser and Church Ministers.

Sunlounge overlooking patio and large secluded garden.

Library. Outings. Craft mornings. Games afternoons.

We offer a permanent home, also respite, holiday & day care available.

We aim to make your retirement years happy and carefree.

Proprietors: Mr & Mrs R. Field Wingham • Nr Canterbury • CT3 1BU Tel: (01227) 721107 Mobile: 07817 636460 E-mail: robin.field@btinternet.com

THE RED HOUSE NURSING HOME

LONDON ROAD, CANTERBURY, KENT CT2 8NB

• 24 hour personalised nursing Care • Most rooMs single en-suite • patient own ChoiCe of g.p.

• speCial diets Catered for • Visiting Chiropodist and hairdresser • organised aCtiVities and entertainMent • lift and speCially equipped bathrooMs • nurse Call and Colour tV in all rooMs • short/ long terM respite Care • no Visiting restriCtions • full on-site laundry serViCe • wheelChair aCCess throughout

A friendly family run home, specialising in short & long term care, providing companionship & independence.

• 56 Spacious En Suite Rooms • All Weather Conservatory • Beautiful Setting in rural village community • Activities co-ordinator for your individual needs • Delicious home prepared food, all dietary needs catered for • 24 Hour care • 5 Near Care Apartments • Day Community centre recently opened

Tel: 01227 721 527 2 High Street, Littlebourne, Canterbury, Kent CT3 1UN www.littlebournecarehome.co.uk cares@littlebournecarehome.co.uk

Searching for care online?

If you are looking for information and advice about care and support, our website can help you. The publishers of this Directory have a new website which lets you search for the care you want in your local area.

Start your search today: www.carechoices.co.uk

Tel: 01227 464171 Fax: 01227 788084 Email: redhousenursing2@tiscali.co.uk www.redhousenursing.com Member of Registered Nursing Home Association

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Canterbury Canterbury care homes Abbeyfield Connors House Connors House, Craddock Road, Canterbury, Kent CT1 1YP Tel: 01227 769774 Advert page 96 Adisham House Pond Hill, Adisham, Canterbury, Kent CT3 3LH Tel: 01304 840170

OP D

Hamilton’s Residential Home 26 Island Road, Upstreet, Canterbury, Kent CT3 4DA Tel: 01227 860128 Advert Inside Back Cover

OP D

LDA

Highland House Littlebourne Road, Canterbury, Kent CT3 4AE Tel: 01227 462921

LDA

King Edward House 77–79 New Street, Ash, Canterbury, Kent CT3 2BW Tel: 01304 812953 OP D PD LDA MH SI

Bridge haven Conyngham Lane, Bridge, Canterbury, Kent CT4 5JX Tel: 01227 831607 Advert page 62 OP D

Kingston House 10 The Street, Kingston, Canterbury, Kent CT4 6HZ Tel: 01227 832981 D LDA

Bridge House Greenhills, Barham, Canterbury, Kent CT4 6LE Tel: 01227 832512

Littlebourne House RESIDENTIAL Care Home 2 High Street, Littlebourne, Canterbury, Kent CT3 1UN Tel: 01227 721527 Advert page 74 OP D

Beeches residential home, the 35 Ethelbert Road, Canterbury, Kent CT1 3NF Tel: 01227 769654

LDA

OP

Canterbury Adult Support Unit 88 Whitstable Road, Canterbury, Kent CT2 8ED LDA YA Tel: 01227 454020

Mont Calm – Sturry Park View, Sturry, Canterbury, Kent CT2 0NW Tel: 01227 710897 Advert page 14

Chase, The 53 Ethelbert Road, Canterbury, Kent CT1 3NH Tel: 01227 453483

OP D

Newlands 4 Church Lane, Westbere, Canterbury, Kent CT2 0HA Tel: 01227 713883 D LDA YA

Eastry Villas High Street, Eastry, Near Sandwich, Kent CT13 0HE Tel: 01304 619976 Advert page 16 PD LDA MH SI YA

Oakfield House High Street, Wingham, Canterbury, Kent CT3 1BU Tel: 01227 721107 Advert page 74 OP

Elizabeth House 68 Island Road, Upstreet, Canterbury, Kent CT3 4DD Tel: 01227 860516

Old Farm House residential home, the 48 Hollow Lane, Canterbury, Kent CT1 3SA Tel: 01227 453685 D MH YA AD

Faith House (L’Arche) 21/22 Redwood Close, Canterbury, Kent CT2 7TH Tel: 01227 459133 LDA Greenbanks Greenhills, Barham, Canterbury, Kent CT4 6LE Tel: 01227 831731 OP D PD LDA SI

D

OP

Old Rectory, the 45 Sandwich Road, Ash, Canterbury, Kent CT3 2AF D PD LDA MH SI YA Tel: 01304 813128 Old Rectory Retirement Home, The Lanfranc Gardens, Summerhill, Canterbury, Kent CT2 8NJ Tel: 01227 768004

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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The ultimate in care home living, locally

As we get older we all need extra care and support but we still want to enjoy doing the things we love.

At the new Foxbridge House each resident receives the highest standard of tailored nursing, residential, specialist Foxbridge House, Sevenoaks Road Orpington, Kent, BR6 7FB 0333 321 0927 careuk.com/foxbridge-house

dementia and respite care, while being supported to continue to live a happy and fulfilled life.

Foxbridge House is just one of a number of new, purpose-built homes opened by award-winning care provider Care UK.

Canterbury Canterbury care homes continued Pilgrims Lodge Residential Home 10–12 Pilgrims Way, Canterbury, Kent CT1 1XT Tel: 01227 760199 Rainbow, The (l’arche) 5 Victoria Road, Canterbury, Kent CT1 3SG Tel: 01227 455745

OP D

Sussex Avenue, 26a – MCCH Society Limited Canterbury, Kent CT1 1RT LDA Tel: 01227 768845 Advert page 18

LDA

Sycamore Heights – MCCH Society Limited 89–91 Priest Avenue, Canterbury, Kent CT2 8PP Tel: 01277 471074 Advert page 18 LDA

Redwalls Stodmarsh Road, Canterbury, Kent CT3 4AP PD LDA SI YA Tel: 01227 780796 Roberta House 95–103 Island Road, Upstreet, Canterbury, Kent CT3 4DE Tel: 01227 860704 OP D MH YA AD Roper House St Dunstans Street, Canterbury, Kent CT2 8BZ Tel: 01227 462155

Valley House Elham Valley Vineyard, Elham Valley Road, Barham, Canterbury, Kent CT4 6LN LDA Tel: 01227 832230 Whitstable Road, 94 – MCCH Society Limited Canterbury, Kent CT2 8ED LDA Tel: 01227 471980 Advert page 18

OP D PD LDA MH SI

Saxon Lodge Residential Home Ltd 30 Western Avenue, Bridge, Canterbury, Kent CT4 5LT Tel: 01227 831737

OP

Smock Acre Hollow Lane, Hoath, Canterbury, Kent CT3 4LF PD LDA Tel: 0208 308 2900

Poppyfield in Canterbury

Canterbury care homes with nursing Barham House Nursing Home The Street, Barham, Canterbury, Kent CT4 6PA Tel: 01227 833400 OP D PD LDA SI

High View Oast Care Home Poulton Lane, Ash, Canterbury, Kent CT3 2HN Tel: 01304 813333 Advert page 56 OP PD YA

Harbledown Lodge Upper Harbledown, Canterbury, Kent CT2 9AP Tel: 01227 458116 Advert pages 8 & 9

Highfield Care Home Bekesbourne Lane, Bekesbourne, Canterbury, Kent CT4 5DX OP D PD MH SI Tel: 01227 831941

High Meadow Nursing Home 126–128 Old Dover Road, Canterbury, Kent CT1 3PF Tel: 01227 760213

OP D

OP PD

Red House Nursing Home, The London Road, Canterbury, Kent CT2 8NB Tel: 01227 464171 Advert page 74

OP PD SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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All About Care Ltd Residential Care Homes

Wimbledon House

58 Selsea Avenue,

Herne Bay, Kent CT6 8SD

Wimbledon House is a large residential care home set in mature gardens a short stroll from the seafront.

It provides accommodation for up to 34 Adults with mental health difficulties offering a warm, caring, homely atmosphere.

•Single & En Suite Deluxe Bedrooms•Hair Salon •Large Well Equipped Communal Areas •Private Gardens & Decked Areas •Ground Floor Accommodation•Day Centre Providing Numerous Activities & Skills Coaching Promoting Independence•Short Stay & Respite Care Offered For details & a brochure contact Michelle Abbott, Registered Manager 01227 370909 7/8 The Downs, Beacon Hill, Herne Bay, Kent CT6 6AU

The Hailey The Hailey is a large residential care home that takes pride in the high levels of services that it gives to all people who choose to live there. It provides accommodation for up to 34 Adults with mental health difficulties.

•Single & En Suite Deluxe Bedrooms •Hair Salon•Client Kitchen •Library & on-site Day Centre Providing Numerous Activities & Skills•Coaching Promoting Independence•Short Stay & Respite Care Offered For details & a brochure contact Janet Minter, Registered Manager 01227 742366

Head office: The Old Stables, Beacon Walk, Herne Bay, Kent CT6 6DG • Registered Provider: Michael Todd Tel: 01227 742969 • Fax: 01227 283857 • Email: info@all-about-care.co.uk • Web: www.all-about-care.co.uk

Canterbury Herne Bay care homes Age UK HErne BAY 16 Reculver Road, Herne Bay, Kent CT6 6LE Tel: 01227 749570 Ashmore House 99 Carlton Hill, Herne Bay, Kent CT6 8HR Tel: 01227 365420 Beacon Road, 2 Herne Bay, Kent CT6 6DH Tel: 01227 360334 Beltinge Road, 26 Herne Bay, Kent CT6 6DB Tel: 01227 375210

OP D

Cumberland, the 9–11 Beltinge Road, Herne Bay, Kent CT6 6DB Tel: 01227 365203 Advert page 80

OP D

OP

Dalkeith Lodge 41 Mickleburgh Hill, Herne Bay, Kent CT6 6DT Tel: 01227 362820

LDA

LDA

Elliott House care home 22 Reculver Road, Beltinge, Herne Bay, Kent CT6 6NA OP D Tel: 01227 374084

LDA

Favorita House residential home 28 Canterbury Road, Herne Bay, Kent CT6 5DJ Tel: 01227 374166

OP

Broomfield Lodge 1 Hunters Forstal Road, Herne Bay, Kent CT6 7DN OP D Tel: 01227 740417 Advert page 82

Grange, The 75 Reculver Road, Herne Bay, Kent CT6 6LQ Tel: 01227 741357

Cedar Oaks 68 Cavendish Road, Herne Bay, Kent CT6 5BB Tel: 01227 370158

Hailey residential care home, The 7–8 The Downs, Beacon Hill, Herne Bay, Kent CT6 6AU OP MH YA Tel: 01227 742366 Advert page 78

Coach House, the Strode Park House, Lower Herne Road, Herne Bay, Kent CT6 7NE Tel: 01227 740871

LDA

LDA

Harbour Care Home 139 The Broadway, Herne Bay, Kent CT6 8HY MH YA AD Tel: 01227 741940 PD LDA SI YA

Conifers 73 Reculver Road, Herne Bay, Kent CT6 6LQ Tel: 01227 372112

LDA MH

Heron House St Augustines, Sweechbridge Road, Beltinge, Kent CT6 6TB Tel: 01227 368932 Advert page 16 PD LDA MH SI YA

Herne Bay beach huts

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Canterbury

HMT Care

Providing a holistic and person-centred approach to care, supported by an experienced and dedicated staff team.

48 Albany Drive Herne Bay Kent CT6 8PX

HMT Care is dedicated to the support and care of adults diagnosed within the spectrum of neuro-disablity, particularly Huntington’s Disease.

Tel: 01227 742992 Orchard House Herne Bay Kent CT6 5UD

Our specialist care programme is tailored to each individual, maintaining and supporting independence in homely environments at our two care homes in Herne Bay. A varied menu of quality food is available, served to each person’s requirements.

A full range of specialist equipment ensures comfort and safety within the facilities.

Tel: 01227 373586 Enquiries maybe directed to either care home or by e-mail: info@hmt-care.co.uk

We offer information and support to families and friends through our regular support group meetings – networking with the national charity, Huntington’s Disease Association.

HMT Care provides long-term care, respite care, day care and outreach services by design.

www.hmt-care.co.uk

St BreladeS and CumBerland Care Home For ladieS 5/6 Beacon Hill Herne Bay Kent Ct6 6au

9/11 Beltinge rd Herne Bay Kent Ct6 6dB

St Brelades is a beautifully appointed Care Home overlooking the Downs and sea. The Cumberland Care Home is ideally situated close to the seafront and all local amenities.

Both Homes are single sex homes supporting ladies with Dementia under the same Registered Manager, Cathy Chuck since 1980. The homes have always complied fully with CQC standards, and have achieved excellent outcomes in the inspections. Well trained and highly skilled female carers provide sensitive and professional support to each lady by encouraging each person to make choices in their daily lives and in respecting their privacy and dignity at all times. The aim is to enable the ladies to achieve a meaningful and fulfilling life and to promote their sense of identity through the carers conduct and interaction with them.

Further details from:mrs Cathy Chuck or mr neil mcneill on: 01227 375301 or 01227 365203

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Canterbury Herne Bay care homes continued High Pines Residential Home Ltd 47 Pigeon Lane, Herne, Herne Bay, Kent CT6 7ES Tel: 01227 368454 OP D HMT Care Limited 48 Albany Drive, Herne Bay, Kent CT6 8PX Tel: 01227 742992 Advert page 80 Kimberley Residential Home 40 Mickleburgh Hill, Herne Bay, Kent CT6 6DT Tel: 01227 374568 Kingsley 28 Downs Park, Herne Bay, Kent CT6 6BZ Tel: 01227 367577

PD YA

D

LDA

Laleham, THE 117–121 Central Parade, Herne Bay, Kent CT6 5JN OP Tel: 01227 374898 Lancaster Gardens, 34 Beltinge, Herne Bay, Kent CT6 6PU Tel: 01227 368915 Advert page 16 PD LDA MH SI YA Mont Calm – Herne Bay 6 Parsonage Road, Herne Bay, Kent CT6 5TA Tel: 01277 373121 Advert page 14

D

Orchard House Underdown Lane, Herne Bay, Kent CT6 5UD Tel: 01227 373586 Advert page 80

PD

Oxenden House Care Home Oxenden Square, Herne Bay, Kent CT6 8TN Tel: 01227 371228 Resthaven Residential Home 123 Grand Drive, Herne Bay, Kent CT6 8HS Tel: 01227 740400

LDA

OP D PD

rivendell, the 6 Beacon Road, Herne Bay, Kent CT6 6DH Tel: 01227 363137

LDA

Rockrose Rest Home 10 Kingsfield Road, Broomfield, Herne Bay, Kent CT6 7EA Tel: 01227 740549

OP

Roselands 50 Reculver Drive, Beltinge, Herne Bay, Kent CT6 6QF Tel: 01227 360738 D PD LDA MH SI YA Seymour House 9 Queensbridge Drive, Herne Bay, Kent CT6 8HE Tel: 01227 361395 LDA Sovereign House 30 Canterbury Road, Herne Bay, Kent CT6 5DJ Tel: 01227 368796

OP

Spenser Road, 37 Herne Bay, Kent CT6 5QP Tel: 01227 741114 Advert page 16 OP PD LDA SI YA St Brelade’s 5–6 Beacon Hill, Herne Bay, Kent CT6 6AU Tel: 01227 375301 Advert page 80

OP D

St Peter’s Convent 15 St George’s Terrace, Herne Bay, Kent CT6 8RQ Tel: 01227 744003

OP

Strode Park house Lower Herne Road, Herne Bay, Kent CT6 7NE OP PD LDA SI Tel: 01227 373292 Tarrys Residential Home Ltd 86–88 Grand Drive, Herne Bay, Kent CT6 8LL Tel: 01227 367045

OP D

Uplands House 2 Tyndale Park, Herne Bay, Kent CT6 6BP Tel: 01227 283749 Whitebirch Lodge 102–104 Canterbury Road, Herne Bay, Kent CT6 5SE Tel: 01227 374633 Advert page 80

LDA

OP

Wimbledon House residential care home 58 Selsea Avenue, Herne Bay, Kent CT6 8SD OP MH YA Tel: 01227 370909 Advert page 78

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Canterbury

New

care Limited number of rooms THE

BENCHMARK IN

your invitation

ThE MIRAMAR – HERNE BAY, KENT

NOW AVAILABLE

At The Miramar we offer exceptional levels of person-centred care and the highest possible quality of life, in terms of both luxurious accommodation and support, whatever your level of care requires. We invite you to come along and see a variety of studio, one and two bedroom apartments making it unique for you to make friends and for couples to stay together.

We are proud to offer exceptional care that is exceptionally affordable.

ThE MIRAMAR - EVENT DIARy 2013

As part of the local community, The Miramar runs numerous events which are open to all, these include informational events, lunches and activities, for prospective residents, families and professional development seminars for health professionals.

Places go quickly, so please call us now or visit us for further details.

Exceptional care, exceptionally affordable Telephone: 01227 374 488 Email: enquiries.miramar@signaturesl.co.uk www.signature-care-homes.co.uk

St Martins and Broomfield Lodge Providing excellent care for dementia focusing on clients’ individual needs.

We offer a high standard of accommodation with 24 hour care by professional trained staff.

• Respite care • Regular entertainment • Visiting hairdresser, chiropodist & aromatherapist • Seasonal menu St Martins Care Home 3 Joy Lane, Whitstable, Kent CT5 4LS Email: saintmartins@btconnect.com Tel: 01227 261340

• Passenger lift • Friendly run Homes with a warm and welcoming atmosphere

Broomfield Lodge Care Home 1 Hunters Forstal Road, Broomfield, Herne Bay, Kent CT6 7DN Email: broomfield-lodge@btconnect.com

Tel: 01227 740417

Owned and operated by H U Investments Limited, a company that is committed to Investing In Care.

The Coach House, The Oasts Business Village, Red Hill, Wateringbury, Maidstone, Kent ME18 5NN Tel: 07733 177553 Email: huinvestments@btinternet.com

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Canterbury Herne Bay care homes with nursing Beacon Hill Lodge 18 Beacon Hill, The Downs, Herne Bay, Kent CT6 6BA Tel: 01227 375536 Advert pages 8 & 9 OP D PD Coach House, the Strode Park House, Lower Herne Road, Herne Bay, Kent CT6 7NE PD LDA SI YA Tel: 01227 740871 Haydon-Mayer Care Home 54 Albany Drive, Herne Bay, Kent CT6 8PX Tel: 01227 374962 Advert pages 8 & 9

OP D SI

Miramar limited 165 Reculver Road, Beltinge, Herne Bay, Kent CT6 6PX Tel: 01227 374488 Advert page 82

OP D PD

St Benedict’s Nursing / residential Home 22–23 St George’s Terrace, Herne Bay, Kent CT6 8RH Tel: 01227 362398 OP PD Strode Park house Lower Herne Road, Herne Bay, Kent CT6 7NE Tel: 01227 373292 OP PD LDA SI

Whitstable care homes Bradbury Grange 74 Canterbury Road, Whitstable, Kent CT5 4HE Tel: 01227 273209 FiveWays Kingsdown Park East, Tankerton, Whitstable, Kent CT5 2DT Tel: 0208 531 5885 Lyndhurst Rest Home 42–43 Marine Parade, Tankerton, Whitstable, Kent CT5 2BE Tel: 01227 275290

OP D

LDA

St George Residential Care Home 42–43 West Cliff, Whitstable, Kent CT5 1DJ Tel: 01227 280599

OP

St Martin’s 3 Joy Lane, Whitstable, Kent CT5 4LS Tel: 01227 261340 Advert page 82

OP D

Tralee Rest Home 38–40 Tankerton Road, Whitstable, Kent CT5 2AB Tel: 01227 276307

OP D

D

Marine Parade, 18 – mcch society limited 18 Marine Parade, Tankerton, Whitstable, Kent CT5 2BG Tel: 01227 772824 Advert page 18 MH Maylands Grosvenor Road, Whitstable, Kent CT5 4NN Tel: 01227 770232 OP D PD LDA SI YA

Whitstable seafront

Whitstable care homes with nursing Chestfield House The Ridgeway, Chestfield, Whitstable, Kent CT5 3JT Tel: 01227 792281 Advert pages 8 & 9 OP D St John Home 1 Gloucester Road, Whitstable, Kent CT5 2DS Tel: 01227 273043

Whitstable Nursing Home The Old Vicarage, 27–28 Westcliff, Whitstable, Kent CT5 1DN Tel: 01227 265443 Advert pages 8 & 9

OP D

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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83

Dartford

The Old Downs Dementia Residential Home

Darenth Grange Residential Home Registered for 29 Elderly Clients • Established since 1952

The Old Downs • Castle Hill • Hartley • Kent • DA3 7BH Tel: 01474 702 146 • Fax: 01474 709 639 • Manager: Mrs. Gillian Dixon E-mail: the.old.downs@nellsar.com • Web: www.nellsar.com • Fresh home cooking, catering for all clients’ tastes • Visiting chiropodist / hairdresser / optician and clergy • Entertainment/ activities

The Old Downs Dementia Residential Home is in a beautiful, quiet country setting near Dartford. It is a period building featuring specialist facilities to care for 41 people with Dementia.

• Extensively refurbished with character but to the latest specifications • Care tailored to each individual’s needs and abilities • Conservatory offering stunning views of the valley • Cinema area & reminiscence facilities • Brand new café/bistro in landscaped gardens • Excellent outings to areas of local interest

• En-suite rooms/ Nurse call system

The home is reached by a long private drive, standing in over six acres of green belt on the hill, overlooking beautiful Darenth Valley. We aim to respect the privacy and dignity of the clients in a homely atmosphere where care comes first.

• 9 person lift • Ample parking spaces/ Extensive garden with patio Contact: Debbie Myatt Provider: DFA Care Ltd

Gardenia House

Sonya Lodge

Residential Care Home

19 Pilgrims Court, off Farnol Road Temple Hill, Dartford, Kent DA1 5LZ Tel: 01322 290837 Fax: 01322 281040

Dementia Residential Home Sonya Lodge • 10 High Road • Wilmington • Dartford • Kent • DA2 7EG Tel: 01322 289 768 • Fax: 01322 289 477 • Manager: Mrs. Jean Wright E-mail: sonya.lodge@nellsar.com • Web: www.nellsar.com

We provide a high standard of individual care for 25 older people that make Gardenia House feel like a home from home. Residents who live in Gardenia House are encouraged to maintain as much personal independence as possible within their life skills capabilities. Our aim is for each resident to enjoy a rewarding life with our full support wherever needed.

Sonya Lodge Dementia Residential Home is in the popular village of Wilmington near Dartford and now provides beds for 37 people with Dementia • Newly extended and renovated to a high standard • Care tailored to each individual’s needs and abilities • Excellent range of activities including daily local trips!

• Superb long standing and local staff • Calming natural landscaped grounds • On-site hairdressing and visiting therapists

www.heritagecare.co.uk

Looking

for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Advice for older people

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Dartford Dartford care homes Arches Residential Care Home Ltd, The Mounts Road, Greenhithe, Dartford, Kent DA9 9ND Tel: 01322 370163 OP D Bramblings Residential Care Home Bramblefield Close, Hartley, Kent DA3 7PE Tel: 01474 702332

OP

Darenth Grange Darenth Hill, Darenth, Dartford, Kent DA2 7QR OP D SI Tel: 01322 224423 Advert page 84

Fairby Grange Ash Road, Hartley, Longfield, Dartford, Kent DA3 8ER Tel: 01474 702223 OP MH Gardenia House 19 Pilgrims Court, Temple Hill, Dartford, Kent DA1 5LZ Tel: 01322 290837 Advert page 84 OP D PD MH SI Haslington residential home Bean Road, Greenhithe, Kent DA9 9JB Tel: 01322 383229 Highfield Road, 29 Dartford, Kent DA1 2JS Tel: 01322 229600 Kimberley Residential Home ltd 40 Miskin Road, Dartford, Kent DA1 2LS Tel: 01322 291885

OP D

LDA

OP

Old Downs dementia residential Care home, The Castle Hill, Hartley, Dartford, Kent DA3 7BH Tel: 01474 702146 Advert page 84

OP D

Rosewood Residential Care Home Cobham Terrace, Bean Road, Greenhithe, Dartford, Kent DA9 9JB Tel: 01322 385880

D

Shakti Lodge 208–212 Princes Road, Dartford, Kent DA1 3HR OP D Tel: 01322 288070 Shore Lodge Bow Arrow Lane, Dartford, Kent DA2 6PB Tel: 01322 220965 Sonya Lodge dementia Residential care Home 10 High Road, Wilmington, Dartford, Kent DA2 7EG Tel: 01322 289768 Advert page 84

LDA

OP D

Station Road, 33a Longfield, Dartford, Kent DA3 7QD Tel: 01732 782700

LDA

Turnbull Close, 56–58 Walsingham, Stone, Dartford, Kent DA9 9EB PD LDA SI YA Tel: 01322 381568

Queen Elizabeth II Bridge

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Dartford / Dover

Bromley Park Dementia Nursing Home

Bromley Park Dementia Nursing Home • 75 Bromley Road • Beckenham • Kent • BR3 5PA Tel: 0208 650 5504 • Fax: 0208 650 6085 • Manager: Mrs. Jacqui Hayward-Gant E-mail: bromley.park@nellsar.com • Web: www.nellsar.com

Meyer House

Residential and Nursing Home

Meyer House • 28 Meyer Road • Erith • Kent • DA8 3SJ Tel: 01322 338 329 • Fax: 01322 351 376 • Manager: Mrs Gillian Redsell E-mail: meyer.house@nellsar.com • Web: www.nellsar.com

Bromley Park EMI Nursing Home is a 50 bedded care facility for people with Dementia in a centrally located, but very spacious Victorian property in Beckenham, near Bromley.

• • • • •

Longest established of Nellsar’s Homes Manager & team highly experienced in dementia care services Care tailored to each individual’s needs and abilities Good links with community & external professional teams Conservatory overlooking newly designed sensory gardens • Dedicated sensory room and hydrotherapy bathroom • Excellent and diverse activities programmes

Based in the vibrant Kentish town of Erith, Meyer House Residential and Nursing Home is ideally placed close to the bustle of London, but also close to the tranquillity of Kent.

• Rooms are designed to meet the needs of both Residential frail elderly and those whose needs require Nursing • All bedrooms are light and airy and have en-suites • Cinema room and comfortable conservatory • Varied activity programmes and trips organised • Entertainment organised in the home • Residents are served with fresh, home cooked meals of their choice

If you are looking for information and advice about care and support, our website can help you.

The publishers of this Directory have a new website which lets you search for the care you want in your local area.

• It provides a fully searchable facility for care homes, home care, supported living (learning disability only) and housing with care • Regularly updated data from CQC • Up to date information on important topics such as paying for care, care options and further help and advice • Information on how to contact our Advice Line • You have the option to save your search results and return to them at a later date • View electronic versions of our Directories

Start your search today:

www.carechoices.co.uk 86

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Dartford / Dover Dartford care homes with nursing Beechcare Care Home Darenth Road South, South Darenth, Dartford, Kent DA2 7QT Tel: 01322 628000 Advert page 110

OP

Broad Oak Manor Nursing home Broad Oak Close, off Arnolds Lane, Sutton At Hone, Dartford, Kent DA4 9HF Tel: 01322 223591 Advert page 54 OP PD Eglantine Villa Residential & Nursing Home Eglantine Lane, Horton Kirby, Dartford, Kent DA4 9JL OP D SI Tel: 01322 863019 Advert page 54 Hazelwood Nursing Home Brickfield Farm, Main Road, Longfield, Kent DA3 7PW Tel: 01474 573800 OP D Kentwood House Nursing Home Darenth Road, Darenth, Dartford, Kent DA2 7QT OP D PD LDA MH SI Tel: 01322 279771

Swanley care home Honeyfield Rowhill Road, Hextable, Kent BR8 7RL Tel: 01322 664433 Advert page 62

Peter Gidney Neuro-Disability Centre Darenth Road South, South Darenth, Dartford, Kent DA2 7QT Tel: 01322 628000 PD YA Priory Mews Nursing Home Watling Street, Dartford, Kent DA2 6EG Tel: 01322 292514 Advert page 54

OP D PD

Russell Court Nursing Home Russell Square, Longfield, Kent DA3 7RY Tel: 01474 708151

OP PD

Wilmington Manor Common Lane, Wilmington, Dartford, Kent DA2 7BA Tel: 01322 288746 Advert page 54

OP PD

Wombwell Hall Nursing Home Wombwell Gardens, Northfleet, Kent DA11 8BL Tel: 01474 569699 Advert page 54

OP

Orpington care home

OP D

Dover

Foxbridge House Sevenoaks Road, Pratts Bottom, Orpington, Kent BR6 7FB Advert page 76 Tel: 0333 321 0927 OP D PD LDA MH YA

Deal care homes Anro House 17 Cambridge Road, Walmer, Deal, Kent CT14 7HG LDA MH YA Tel: 01304 367178

Blenheim House 28 Blenheim Road, Deal, Kent CT14 7DB Tel: 01304 362534

Aspen Lodge London Road, Sholden, Deal, Kent CT14 0AD Tel: 01304 367985

Bon Secours 250 Middle Deal Road, Deal, Kent CT14 8AF Tel: 01304 366325 Advert page 16

OP D

Beach House (Deal) 110 Wellington Parade, Kingsdown, Deal, Kent CT14 8AF Tel: 01304 364704 Advert page 16 OP PD LDA SI YA

LDA YA

Bradfield Residential Home Hawksdown Road, Walmer, Deal, Kent CT14 7PW Tel: 01304 360960

LDA

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Dover

AlAndAle

ResidentiAl Home foR tHe eldeRly 9 the drove, Whitfield, nr dover, Kent ct16 3jB tel/fax: 01304 824904 email: alandaleresidentialhome@ntlworld.com www.alandaleresidentialhome.co.uk

The Old Vicarage

Alandale is a family run, modern, purpose built residential home for elderly ladies and gentlemen. We specialise in providing high quality long-term, short stay, convalescence and day care. foR moRe infoRmAtion pleAse contAct us oR just pop in!!

Milestone House Milestone House Specialist care home for people with complex and multiple needs Milestone House is a beautiful, listed, period home. We provide individualised care for people with a wide range of complex multiple needs including learning disabilities and physical disablement.

188 London Road, Deal, Kent CT14 9PW Telephone: 01304 381201 Email: info@milestone-house.co.uk www.milestone-house.co.uk

St Winifreds

Dementia & Residential Home St Winifreds • 236 London Road • Deal • Kent • CT14 9PP Tel: 01304 375 758 • Fax: 01304 370 911 • Manager: Nicola Masters • E-mail: st.winifreds@nellsar.com • Web: www.nellsar.com

St Winifreds Dementia / Residential Home provides care for 59 people who are frail elderly or with Dementia or Dementia related illnesses.

Located in the lovely seaside resort of Deal.

• Great location for beach, town, shopping & activities • Care tailored to each individual’s needs and abilities • Recently extended and refurbished to a high standard • Family atmosphere with outstanding team of established staff • Day care facilities • Spacious rooms with optional en-suites

The Old Vicarage Residential and Dementia Care Home has an excellent reputation for the high level of care provided by our trained staff.

• Large landscaped gardens • A choice of beautiful lounges • Fresh home cooked meals & special diets catered for • Pets • Regular activities & musical entertainment The home is a KCC preferred provider and has a good two star rating awarded by CQC. To view our home or to receive literature, please contact Chris Bradshaw (Manager) The Old ViCarage Vicarage lane, Tilmanstone, Nr. deal, Kent CT14 0Jg Telephone (01304) 611241 Fax (01304) 615323 email: chris_christine@talktalk.net

Ivybank Residential Care Home Ivybank residential care home is a friendly, homely atmosphere with beautiful views of the valley.

Fully refurbished to a high specification, our residents can enjoy our home whilst receiving high quality and flexible care, tailored for each individual’s needs. Our friendly team are fully committed to using their years of experience to help older people, including those with dementia. Also, our great on-site chef prepares nutritious, home cooked meals to ensure our residents are receiving all aspects of high quality care.

Now providing day care.

Please come and meet our staff and management team to discuss how we can make living at Ivybank extra special for you or your relative.

Tel: 01304 449 032

Wellington Road, Temple Ewell, Dover CT16 3DB

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Dover Deal care homes continued Cameron Lodge 142 Church Path, Deal, Kent CT14 9TU Tel: 01304 373650

PD LDA SI YA

Channel Lea, 12 Walmer, Deal, Kent CT14 7UG Tel: 01304 242363

LDA

Dunronald Court 32 Orchard Avenue, Deal, Kent CT14 9RW PD LDA SI YA Tel: 01304 364454 Generals Meadow St Clare Road, Walmer, Deal, Kent CT14 7PY Tel: 01304 360965

OP

Glendale Lodge Glen Road, Kingsdown, Deal, Kent CT14 8BS Tel: 01304 363449 Goodwins, the 3 Richards Road, Deal, Kent CT14 9JR Tel: 01304 389149 Grove Villa Care 28 Mill Road, Deal, Kent CT14 9AD Tel: 01304 364454 Homeleigh 3 Sondes Road, Deal, Kent CT14 7BW Tel: 01304 380040

OP

LDA

OP PD LDA

OP D MH SI AD

Laurels care home, the 56 Lydia Road, Walmer, Deal, Kent CT14 9JY Tel: 01304 364275

LDA

Newlands Residential Home 2 Wellington Parade, Walmer, Deal, Kent CT14 8AA Tel: 01304 368193

OP D

Old Vicarage, The Vicarage Lane, Tilmanstone, Deal, Kent CT14 0JG Tel: 01304 611241 Advert page 88

OP D

Phoenix House The Drove, Northbourne, Deal, Kent CT14 0LN Tel: 01304 379917 Advert page 42 MH YA Rosehurst care home 162 Church Path, Deal, Kent CT14 9TU Tel: 01304 372312

OP D

Sholden Hall residential retreat London Road, Sholden, Deal, Kent CT14 0AB Tel: 01304 375445

OP D

St Alban’s House 12 The Grove, Deal, Kent CT14 9TL Tel: 01304 374243

OP

St Winifreds dementia residential care home 236 London Road, Deal, Kent CT14 9PP Tel: 01304 375758 Advert page 88

OP D

Upton House Deal Road, Worth, Deal, Kent CT14 0BA Tel: 01304 612365 Advert page 6

OP D

Mandalay, The 103-105 Blenheim Road, Deal, Kent CT14 7HA Tel: 01304 365587 PD LDA SI

Walmer Care Centre (Carleton Lodge & Carleton Mead) 8/10 Marine Road, Walmer, Deal, Kent CT14 7DN Tel: 01304 374928 Advert pages 8 & 9 OP D

Meadowside Liverpool Road, Walmer, Deal, Kent CT14 7NW Tel: 01304 363445 LDA YA

Wellington House 371 Dover Road, Walmer, Deal, Kent CT14 7NZ Tel: 01304 379950 LDA MH YA

Milestone House 188 London Road, Deal, Kent CT14 9PW Tel: 01304 381201 Advert page 88

Westbury House 2 Blenheim Road, Deal, Kent CT14 7DB Tel: 01304 360696 OP PD LDA MH SI

PD LDA SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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The Knoll Nursing Home & Ami Court 196 - 198 Dover Road, Walmer, Deal, Kent, CT14 7NB Ami Court: T - 01304 371126 / F - 01304 372870, The Knoll Nursing Home: T - 01304 374679

The Knoll Nursing Home has been delivering a consistently excellent standard of nursing care for over 20 years, gaining an enviable reputation in the area. Now, building on that success, and continuing the Knoll’s ethos that the health and well being of its residents is paramount, Matron Amita Patel has opened Ami Court. Ami Court is a purpose built, state of the art Nursing Home, situated adjacent to the Knoll in the sought after residential area of Walmer and close to its Castle and the Beach.

The new building has been designed with space and comfort in mind and, just like the Knoll, has lift access to all the floors. All rooms are bright and spacious with large windows and an individual en-suite facility including a wet room. Each room is tastefully furnished, has its own telephone line and a flat screen HD television. Both homes have a nurse call system in each room and qualified nursing care 24 hours a day.

All diets are catered for from the ‘Home Cooking’ kitchen.There are regular visits from our own GP, hairdresser, chiropodist and an aromatherapist, amongst others, and in house communion and other services from local churches can be arranged.

Additionally, both homes have daily activities and entertainment.

The homes are beautifully decorated and are ideal for long/short stay, convalescence or respite care.

The over-riding aim for both homes is to provide the highest standard of qualified nursing care in a warm, friendly environment.

Awarded ‘excellent’ by the Care Quality Commission For further information, please contact the Matron, Amita Patel on 01304 374679 Email: rajandknoll@hotmail.co.uk

Dover Deal care homes with nursing Carleton Nursing Home 70 London Road, Deal, Kent CT14 9TF Tel: 01304 360218

OP

Fassaroe House 5–7 Warwick Road, Walmer, Deal, Kent CT14 7JF OP D Tel: 01304 361894 Knoll Nursing Home, The 196 Dover Road, Walmer, Deal, Kent CT14 7NB Tel: 01304 374679 Advert page 90

OP

Martha Trust Homemead Lane, Deal, Kent CT14 0PG Tel: 01304 615223

PD LDA

St Anselm’s Nursing Home St Clare Road, Walmer, Deal, Kent CT14 7QB Tel: 01304 365644 OP D MH Useful questions to ask providers feature in the Choosing a care home – questions to ask checklist on pages 55 and 57.

Dover care homes Alandale Residential Home 9 The Drove, Whitfield, Dover, Kent CT16 3JB Tel: 01304 824904 Advert page 88

OP

Alexander House 140–142 Folkestone Road, Dover, Kent CT17 9SP OP D Tel: 01304 212947 Advert pages 8 & 9 Ashgold House Church Whitfield, Whitfield, Dover, Kent CT16 3HZ Tel: 01304 823966 LDA SI YA Ashingham House London Road, Temple Ewell, Dover, Kent CT16 3DJ Tel: 01304 826842 Ashpoint House Lighthouse Road, St Margaret’s Bay, Dover, Kent CT15 6EL Tel: 01304 853655 Beaconsfield Avenue, 35 Dover, Kent CT16 2LS Tel: 01304 206448

LDA MH

LDA

LDA YA

Brambling House 46 Eythorne Road, Shepherdswell, Dover, Kent CT15 7PG Advert outside back cover OP D PD SI Tel: 01304 830276

Brambling Lodge 48 Eythorne Road, Shepherdswell, Dover, Kent CT15 7PG Advert outside back cover Tel: 01304 830775 OP D PD SI Bungalow, The 150a Crabble Hill, Dover, Kent CT17 0SE Tel: 01304 827411

LDA YA

Cana (L’ARCHE) Chapel Hill, Eythorne, Dover, Kent CT15 4AY Tel: 01304 831739 Cobham House Flat 1, 20 Godwyne Road, Dover, Kent CT16 1RY Tel: 01304 242363

LDA

PD LDA MH SI

Felbrigg House St Alphege Road, Dover, Kent CT16 2PU Tel: 01304 204760

LDA YA

Four Seasons 104 Melbourne Avenue, Dover, Kent CT16 2JH Tel: 01304 226434 Gateway ResIDENtIAL Home, THE 409 Folkestone Road, Dover, Kent CT17 9JT Tel: 01304 203650

LDA

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Dover Dover care homes continued Glen, The 162 Folkestone Road, Dover, Kent CT17 9SN Tel: 01304 276000 Hillbrow 150 Crabble Hill, Dover, Kent CT17 0SE Tel: 01304 827411

LDA

LDA YA

Little Glen 60 Church Road, Dover, Kent CT17 9SN Tel: 01303 276000 Meadow Dean 35 Lower Road, River, Dover, Kent CT17 0QT Tel: 01304 822996

LDA

OP D

Ivy bank Residential Care Home Wellington Road, Temple Ewell, Dover, Kent CT16 3DB Tel: 01304 449032 Advert page 88 OP D

Minnis Lodge Newcastle Lane, Ewell Minnis, Dover, Kent CT15 7DY OP Tel: 01304 824030

Laureston House Residential Home Laureston Place, Dover, Kent CT16 1QU Tel: 01304 204283

P J May 16 Godwyne Road, Dover, Kent CT16 1SW Tel: 01304 201714

LDA

Reddington House 2 Park Avenue, Dover, Kent CT16 1ER Tel: 01303 276000

LDA

OP D

Little Ewell (l’arche) Barfrestone, Dover, Kent CT15 7JJ Tel: 01304 831090

Kearsney Manor Nursing Home Situated just outside Dover and set in seven acres of parkland with its own lake.

OWNED BY THE SISTERS OF THE CHRISTIAN RETREAT. Member of the Registered Nursing Home Association.

Registered for 43 Nursing Beds.

Registered for palliative care.

Fully qualified and experienced nursing staff on duty 24 hours.

Our aim is to provide the highest standard of nursing care in a warm, friendly environment.

Please contact the Matron, Mrs Karen Wilczek on

01304 822135 Alkham Road, Kearsney, Dover, Kent CT16 3EQ

LDA

Riverlea House 105b–107 Lower Road, River, Dover, Kent CT17 0QY OP Tel: 01304 823935 Sandwich Road, 55 55 Sandwich Road, Whitfield, Kent CT16 3LT Tel: 01304 219404

LDA

Shakespeare House 218 Folkestone Road, Whitfield, Kent CT16 3LT Tel: 01304 242363 LDA MH YA St Alphege Road 1 St Alphege Road, Dover, Kent CT16 2PU Tel: 01304 225252

MH

St Mary’s 8 Eastbrook Place, Dover, Kent CT16 1RP Tel: 01304 204232

OP

St Michael’s 166 London Road, Temple Ewell, Dover, Kent CT16 3DE Tel: 01304 823017

LDA

Swerford House The Avenue, Temple Ewell, Kent CT16 3AW Tel: 01304 821432

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Dover Dover care homes continued Thorndene Canterbury Road, Swingfield, Dover, Kent CT15 7HZ Tel: 01303 892244 OP PD LDA YA

Whitfield care home 107 Sandwich Road, Whitfield, Dover, Kent CT16 3JP Tel: 01304 820236 Advert outside back cover OP D

Twyford House Whitfield Avenue, Dover, Kent CT16 2AG Tel: 01304 241804

LDA YA

Wolverton Court Alkham Valley Road, Alkham, Dover, Kent CT15 7DS LDA Tel: 01304 825544

LDA MH

Woodside residential Care Home Whitfield Hill, Dover, Kent CT16 3BE Tel: 01304 825713

White Cliffs Lodge Primrose Road, Dover, Kent CT17 0JA Tel: 01304 219213

OP D

Dover care homes with nursing Ami Court 198 Dover Road, Walmer, Kent CT14 7NB Tel: 01304 371126 Advert page 90 Applecroft Nursing Home Sanctuary Close, off Chiltern Way, River, Dover, Kent CT17 0ER Tel: 01304 821331 Kearsney Manor Nursing Home Alkham Road, Kearsney, Dover, Kent CT16 3EQ Tel: 01304 822135 Advert page 92

OP

melvyn & jan john 3 Portland Terrace, Church Lane, Ripple, Kent CT14 8JJ Tel: 01304 368276

LDA

OP D

St Stephens 13 Godwyne Road, Dover, Kent CT16 1SW Tel: 01304 202864 OP LDA YA

OP

Temple Ewell Nursing Home Wellington Road, Temple Ewell, Dover, Kent CT16 3DB Tel: 01304 822206 OP D PD LDA SI YA

Sandwich care homes Appledore Mill Lane, Eastry, Sandwich, Kent CT13 0JU Tel: 01304 614169

LDA

Wayfarers St Barts Road, Sandwich, Kent CT13 0AW Tel: 01304 614155

OP

Eastry House High Street, Eastry, Sandwich, Kent CT13 0HE Tel: 01304 613791 Advert page 16 OP D PD LDA SI Gate House High Street, Eastry, Sandwich, Kent CT13 0HE Tel: 01304 620177 Advert page 16 PD LDA SI YA Upton House Deal Road, Worth, Sandwich, Kent CT14 0BA Tel: 01304 612365 Advert page 6

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Gravesham Gravesend care homes Copperfields Residential Home 42 Villa Road, Higham, Kent ME3 7BX Tel: 01474 824122 Advert page 95

Abbeyfield Dene Holm Dene Holm Road, Northfleet, Gravesend, Kent DA11 8JY Tel: 01474 567532 Advert page 96

OP D

Abbeyfield Edward Moore House Trinity Road, Gravesend, Kent DA12 1LX Tel: 01474 321360 Advert page 96

OP D

Alexandria’s Residential Care Home 147 Wrotham Road, Gravesend, Kent DA11 0QL Tel: 01474 534539 / 322777

OP

Allens Mead 11 Allens Mead, Gravesend, Kent DA12 2JA Tel: 01474 325190

LDA

Benham Lodge 42 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 533108

LDA

OP LDA

Dale Lodge Dale Road, Southfleet, Gravesend, Kent DA13 9NX Tel: 01474 834877 Advert pages 8 & 9

OP D

Dale Mount Dale Road, Southfleet, Gravesend, Kent DA13 9NX Tel: 01474 832461 Advert pages 8 & 9 OP D Echo Square House 70 Parrock Road, Gravesend, Kent DA12 1QH Tel: 01179 748400 Eva’s Folly Residential Home 33 Parrock Road, Gravesend, Kent DA12 1QE Tel: 01474 320653

LDA

PD LDA YA

St Peter’ S NurSiNg Home

The WiThens nursing home

‘Where caring matters’

‘Where caring matters’

Council Avenue, Northfleet, Kent DA11 9HN

Hook Green Road, Southfleet, Kent, DA13 9NQ

St Peters Nursing Home is a 56 bed Care Home providing care to the elderly with different forms of dementia. The home provides a safe, warm and caring environment through an approachable team, who have adopted a person centred approach to care. Staff are highly trained, with ongoing personal development programmes, and they promote and encourage independence to ensure that each and every resident is provided with enhancing quality of life experiences. The home places great emphasis on its varied social programme and the chef provides excellent home cooking with a choice of menu.

A visit is a must.

The Withens is a 33 bed care home with nursing, providing care to the elderly with general nursing or palliative care needs. The home is situated within the heart of the north Kent rural landscape although within easy distance of the multicultural and cosmopolitan town of Gravesend. This homely and idyllic care home is set in beautiful gardens where residents can enjoy life enhancing experiences.

The accommodation is arranged over two floors and has been tastefully decorated and furnished to provide warmth and homeliness. Care and services are delivered in a caring and sensitive way by professionally trained, skilled and caring staff and the chef provides excellent home cooking with a choice of menu. A visit to this home is highly recommended.

T: 01474 335241 F: 01474 537242 E: stpeters@ranccare.co.uk W: www.ranccare.co.uk

T: 01474 834109 F: 01474 833082 E: withens@ranccare.co.uk W: www.ranccare.co.uk

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Gravesham Gravesend care homes continued Granby Place 1–3 High Street, Northfleet, Gravesend, Kent DA11 9EZ Tel: 01474 326233 LDA

Pelham Manor 31 Pelham Road, Gravesend, Kent DA11 0HU Tel: 01179 748400

LDA

Hevercourt Goodwood Crescent, Singlewell, Gravesend, Kent DA12 5EY Tel: 01474 363690 Advert page 62

Rosebank Residential Home 56 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 537428

OP

Ruby Lodge 58 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 355594

MH

Sheringham House 54 Old Road East, Gravesend, Kent DA12 1NR Tel: 01474 329807 Advert page 108

LDA

Windmill Lodge 26 Springhead Road, Northfleet, Gravesend, Kent DA11 9QY Tel: 01474 354212

LDA

OP D

Hollies residential home, The 86–90 Darnley Road, Gravesend, Kent DA11 0SE Tel: 01474 568998

OP

Larchwood Grove 60 Parrock Road, Gravesend, Kent DA12 1QH PD LDA Tel: 01474 352722 Mariner’s Folly 194 Parrock Street, Gravesend, Kent DA12 1EW Tel: 01474 361935

LDA YA

Orchard Cottage 78 Old Road East, Gravesend, Kent DA12 1PE Tel: 01474 321127 Overcliffe House 30–31 Overcliffe, Gravesend, Kent DA11 0EH Tel: 01179 748400 Pelham Lodge Residential care Home 52 Pelham Road, Gravesend, Kent DA11 0HZ Tel: 01474 334956

OP

LDA

OP D

SINGLE & DOUBLE ROOMS EN-SUITE FACILITIES PASSENGER LIFT CALL SYSTEM IN ALL ROOMS CENTRAL HEATING SUPERB HOME COOKING 24 HOUR CARE BY TRAINED STAFF LONG STAY ONLY MINIBUS FOR OUTINGS

residential care for older PeoPle

(01474) 824122 42 vILLA ROAD HIGHAM ROCHESTER KENT ME3 7Bx

Gravesend care homes with nursing Ashley Down Nursing Home 29 Clarence Place, Gravesend, Kent DA12 1LD Tel: 01474 363638 Chestnuts care home, The Wrotham Road, Meopham, Gravesend, Kent DA13 9AH Tel: 01474 812152 Advert adjacent

The ChesTnuTs OP

OP D

Gravesham Place Integrated Care Centre 22–22a Gravesham Place, Stuart Road, Gravesend, Kent DA11 0BZ Tel: 01474 360721 OP D

Care Home for the Elderly Wrotham Road, Meopham, Kent DA13 9AH • Family run care home • Located in a village setting with spacious grounds • Short and long term residents welcome • 24 hour individual attention by thoughtful, caring staff • Single rooms • En suite facilities • Lifts to all floors

For further help and advice please contact Mrs Lesley Plumb on: Meopham (01474) 812152 email: chestnutscare@aol.co.uk www.chestnutscarehome.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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95

Maidstone

Searching for care online?

The Abbeyfield Kent Society www.abbeyfieldkent.org

0800 112 3166 Providing housing with care to older people across Kent Residential Care Supported Housing Extra Care Domicillary Care

If you are looking for information and advice about care and support, our website can help you. The publishers of this Directory have a new website which lets you search for the care you want in your local area.

Start your search today: www.carechoices.co.uk

Who Cares

The Grove Residential Home

The Grove is an exceptional home standing in large pleasant grounds. It has a beautiful dining room and a choice of four spacious lounges and sitting areas.

There are several two room suites and a dinette for residents and relatives. For maximum comfort we have swing/tilt baths and shower rooms.

Our staff are carefully selected and trained to provide the highest standards of care to each resident on an individual, warm and supportive basis. Our menus provide a variety of wholesome, appetising meals and we cater for special dietary requirements. Friends and relatives are welcome at anytime.

Visit us at: 6 Bower Mount Road • Maidstone • Kent • ME16 8AU Contact the manager: Tel: 01622 755292 Fax: 01622 662414 E-mail: thegroverh@hotmail.co.uk

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Gravesham / Maidstone Gravesend care homes with nursing continued Mayflower Care Centre Hartshill Road, Northfleet, Gravesend, Kent DA11 7DX OP D MH Tel: 01474 531030 St Peter’s Nursing Home Council Avenue, Northfleet, Gravesend, Kent DA11 9HN OP D Tel: 01474 335241 Advert page 94 Winchester House Care Home 180 Wouldham Road, Rochester, Kent ME1 3TR OP D PD YA Tel: 01634 624164 Advert page 58

Withens Nursing Home, The Hook Green Road, Southfleet, Kent DA13 9NQ Tel: 01474 834109 Advert page 94

OP

Useful questions to ask providers feature in the Choosing a care home – questions to ask checklist on pages 55 and 57.

Maidstone Maidstone care homes Abbeyfield Greensted 16 The Orpines, Wateringbury, Maidstone, Kent ME18 5BP Tel: 01622 813106 Advert page 96 Abbeyfield St Martins Martin Square, Larkfield, Kent ME20 6QJ Tel: 01732 842628 Advert page 96

OP

OP

Abbeyrose House 1 St Michaels Road, Maidstone, Kent ME16 8BS OP D MH Tel: 01622 762369 Allington Way – MCCh society limited 20 Allington Way, Maidstone, Kent ME16 0HJ Tel: 01622 686681 Advert page 18

LDA

BowerCroft care home 5 Bower Mount Road, Maidstone, Kent ME16 8AX OP D Tel: 01622 672623 Cedardale Residential Home Queens Road, Maidstone, Kent ME16 0HX Tel: 01622 755338 Advert Inside Back Cover

OP D

Chippendayle Lodge 10 Chippendayle Drive, Harrietsham, Maidstone, Kent ME17 1AD Tel: 01622 859230 OP D Church House The Old Rectory, Rectory Lane, Harrietsham, Maidstone, Kent ME17 1HS Tel: 01622 858970

LDA

OP

Church Lane 21 Church Lane, Bearsted, Maidstone, Kent ME14 4EF Tel: 01622 730867 PD LDA MH

BeechTree House ltd 62 Buckland Road, Maidstone, Kent ME16 0SH OP D MH Tel: 01622 752047

Dorothy Lucy Centre, The Northumberland Road, Maidstone, Kent ME15 7TA OP D MH Tel: 01622 678071

Birling House 89 The High Street, Snodland, Kent ME6 5AN PD LDA Tel: 01634 244689

Eastfield 76 Sittingbourne Road, Maidstone, Kent ME14 5HY Tel: 01622 755153 Advert pages 8 & 9 OP D

Ashton Lodge 22 St Michael’s Road, Maidstone, Kent ME16 8BS Tel: 01622 677149

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Maidstone Maidstone care homes continued Elmwood 221 Loose Road, Maidstone, Kent ME15 7DR Tel: 01622 751894 OP LDA YA

Greenbanks Residential care Home 31 Buckland Road, Maidstone, Kent ME16 0SL Tel: 01622 755859

Esken House 69 Charlesford Avenue, Kingswood, Maidstone, Kent ME17 3PH Tel: 01622 843786

Grove Residential Home, The 6 Bower Mount Road, Maidstone, Kent ME16 8AU Tel: 01622 755292 Advert page 96

LDA

Fairlawn Residential Home 327 Queens Road, Maidstone, Kent ME16 0ET Tel: 01622 751620 Forge House 2 Podkin Wood, Waldersdale, Chatham, Kent ME5 9LY Tel: 01634 671404

OP

LDA MH YA AD

Iden Manor Nursing Home

OP D

OP

Haven Care Home, The 17 Church Road, Tovil, Maidstone, Kent ME15 6QX Tel: 01622 686865

OP D

Heath Road, 85 – MCCh society limited Barming, Maidstone, Kent ME16 9LD Tel: 01622 729946 Advert page 18

LDA

Lulworth House Dementia Residential Home

Lulworth House • Queens Avenue • Maidstone • Kent • ME16 OEN Tel: 01622 683 231 • Fax: 01622 691 311 • Manager: Jasmine Evans E-mail: lulworth.house@nellsar.com • Web: www.nellsar.com

Lulworth House Dementia Residential Home is an attractive 42 bedded property on a leafy avenue in a highly desirable area of Maidstone.

I

den Manor Nursing Home is a beautiful unspoilt Victorian manor house set in fifteen acres of peaceful Kent Countryside. The Home is registered for 51 clients with CQC offering nursing care for the elderly and nursing care with dementia. The team at Iden Manor are committed to the pursuit of excellence in the provision of holistic and evidence based care in a safe and homely environment.

• Short and long term stay available 24 hour dedicated, qualified and caring staff • Day care • Specialist care for EMI sufferers, MS, Dementia, Parkinson’s and non-age related PVS disease and palliative care • Single or shared room and choice of lounges for residents • Accessible garden and patio area

• Dementia specialist Home • Centrally located with good transport links • Care tailored to each individual’s needs and abilities • Environment balanced to create stimulation but calmness • Highly trained staff providing specialist care • Varied menus of fresh seasonal products • On and off site activity programmes

• Quality home cooked meals offering a daily choice and catering for individual dietary requirements • Regular outings, entertainment and activities offered • Close to local amenities • Weekly GP visits and out of hours service • Visiting Consultant Geriatrician • Visiting hairdresser, chiropodist, aromatherapist and physiotherapist

For further information or to arrange a visit please call: 01580 891261, or email: info@whitepostgroup.com Web: www.whitepostgroup.com

CRANBROOK ROAD, STAPLEHURST, KENT TN12 0ER

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Maidstone Maidstone care homes continued Hillbeck residential Care Home Roundwell, Bearsted, Maidstone, Kent ME14 4HN OP D Tel: 01622 737847

Oast, The 2 Plains Avenue, Maidstone, Kent ME15 7AT Tel: 01622 752969

Hollyrood – MCCh society limited Heath Road, Coxheath, Maidstone, Kent ME17 4NP Tel: 01622 743185 Advert page 18 LDA

Parkwood House West Street, Harrietsham, Maidstone, Kent ME17 1JZ Tel: 01622 859710 LDA

John Street, 17 Maidstone, Kent ME14 2SQ Tel: 01622 664021

Pelican Court, 6 Wateringbury, Maidstone, Kent ME18 5RJ Tel: 01622 814008

PD LDA

OP

LDA

Loose Court Rushmead Drive, Loose, Maidstone, Kent ME15 9UD Tel: 01622 747406 OP D PD SI

Pilgrim’s View Roberts Road, Snodland, Kent ME6 5HL Tel: 01634 241906 Advert page 62

Lower Robin Hood Lane, 146 – MCCh society limited 146 Lower Robin Hood Lane, Walderslade, Chatham, Kent ME5 9LB Tel: 01634 200335 Advert page 18

Pilgrims Way Care Home With Nursing 10 Bower Mount Road, Maidstone, Kent ME16 8AU OP Tel: 01622 756635 LDA

Lulworth house dementia Residential care Home Queens Avenue, Maidstone, Kent ME16 0EN Tel: 01622 683231 Advert page 98 OP D MH Magnolia House 1 Cripple Street, Loose, Maidstone, Kent ME15 6BA Tel: 01622 747677 LDA Maidstone Road, 492 Blue Bell Hill, Chatham, Kent ME5 9QN Tel: 0208 308 2900

LDA

Melanie Ann Trust, the 99 Saltings Road, Snodland, Kent ME6 5HA LDA SI YA Tel: 01634 243430 Melanie Ann Trust Residential Home, The 251 Saltings Road, Snodland, Kent ME6 5HR Tel: 01634 320894 LDA SI YA Mont Calm Residential Home 70–74 Bower Mount Road, Maidstone, Kent ME16 8AT Tel: 01622 752117 Advert inside back cover

OP D

OP D

Rectory House The Old Rectory, Rectory Lane, Harrietsham, Maidstone, Kent ME17 1HS Tel: 01622 851114 PD LDA MH SI Southlands East Street, Harrietsham, Maidstone, Kent ME17 1HH Tel: 01622 858713 LDA Sutton avenue, 101 – MCCh society limited Maidstone, Kent ME15 9AD Tel: 01622 676552 Advert page 18 LDA Tunbury Avenue, 151 – MCCh society limited 151 Tunbury Avenue, Chatham, Kent ME5 9HY Tel: 01634 671768 Advert page 18 LDA Vale Residential care Home, The 191 Willington Street, Maidstone, Kent ME15 8ED OP D Tel: 01622 762332 Woodgate – MCCh society limited Queens Road, Maidstone, Kent ME16 0JG Tel: 01622 677235 Advert page 18

LDA

Woodlands Villa 496 Loose Road, Maidstone, Kent ME15 9UF Tel: 01622 746295

MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Maidstone

Lukestone

Abbotsleigh

Dementia Nursing Home Lukestone Dementia Nursing Home • 7, St.Michael’s Road • Maidstone • Kent ME16 8BS • Tel: 01622 755 821 • Fax: 01622 755 821 • Manager: Karen Wilkins E-mail: lukestone@nellsar.com • Web: www.nellsar.com

Care Centre

Abbotsleigh • George Street • Staplehurst • Kent • TN12 0RB Tel: 01580 891314 • Fax: 01580 891697 • Manager: Paula Persaud E-mail: abbotsleigh@nellsar.com • Web: www.nellsar.com

Lukestone Dementia Nursing Home is a 44 bedded detached Victorian property in its own grounds in the heart of Maidstone, Kent.

Abbotsleigh is a recently purpose built home for 61 adults with Dementia in a beautiful countryside setting in Staplehurst, Kent.

• • • • •

• • • • • • •

Care tailored to each individual’s needs and abilities Highly trained staff using latest Dementia research techniques Recently extended purpose-built section Landscaped secure gardens Relaxed, warm friendly atmosphere

Care tailored to each individual’s needs and abilities Dementia Residential & Dementia Nursing facilities Large bedrooms with en-suites Beautifully landscaped & secure gardens On-site sensory/cinema/hairdressing rooms Day trips and summer barbeques Aromatherapists & Alternative therapies

Loose Valley Nursing Home

Maidstone Care Centre ‘Where caring matters’ 259 Boxley Road, Maidstone, Kent, ME14 2AR Maidstone Care Centre is situated just off Boxley Road in the centre of Maidstone and enjoys magnificent views over Maidstone and the surrounding Kent countryside.

This modern purpose-built home provides individualized care for 55 residents requiring general nursing, palliative care, or residential dementia care, by a dedicated and skilled team of nursing and care staff. The home has been decorated and furnished to a very high standard, thus promoting and enhancing each individual’s quality of life.

All rooms are single with en-suite facilities and there are a range of lounge and dining facilities to choose from.

There is also a sundeck which leads to attractive gardens and patio area offering residents a delightful place to spend a sunny afternoon in peace and tranquillity. Our cuisine affords choice and quality and special diets are catered for. A visit is a must.

Loose Valley • 15 Linton Road • Loose • Maidstone • Kent • ME15 0AG Tel: 01622 745 959 • Fax: 01622 747 627 • Manager: Mrs. Janet Poole E-mail: loose.valley@nellsar.com • Web: www.nellsar.com

The Loose Valley Nursing Home accommodates 36 elderly people in the beautiful old Vicarage in a tranquil countryside setting in Loose, near Maidstone • • • • • •

Care tailored to maintain choice, privacy and dignity Period building with panoramic views of the valley Large airy rooms with all mod cons Exercise classes & other diversional therapies Very experienced long term staff Professional, relaxed & friendly environment

T: 01622 672292 F: 01622 673084 E: maidstone@ranccare.co.uk W: www.ranccare.co.uk

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Maidstone Maidstone care homes with nursing Ashley Gardens Care Centre Sutton Road, Maidstone, Kent ME15 8RA OP D PD MH SI YA Tel: 01622 761310

Lukestone dementia Nursing Home 7 St Michaels Road, Maidstone, Kent ME16 8BS Tel: 01622 755821 Advert page 100

OP D

Barty House Nursing Home Roundwell, Bearsted, Maidstone, Kent ME14 4HN OP Tel: 01622 737025 Advert page 134

Maidstone Care Centre 259 Boxley Road, Maidstone, Kent ME14 2AR Tel: 01622 672292 Advert page 100

OP D

Betsy Clara Nursing Home Courtenay Road, Tovil, Maidstone, Kent ME15 6UW OP D PD MH Tel: 01622 687523

Pilgrims Way Care Home With Nursing 10 Bower Mount Road, Maidstone, Kent ME16 8AU Tel: 01622 756635

Boxley Road, 239 Maidstone, Kent ME14 2BG Tel: 01622 758802

PD LDA MH SI YA

Gavin Astor House Nursing Home Royal British Legion Village, Aylesford, Kent ME20 7NF OP PD LDA SI YA Tel: 01622 791056 Loose Valley Nursing Home 15 Linton Road, Loose, Maidstone, Kent ME15 0AG Tel: 01622 745959 Advert page 100 OP

OP

Poplars Care Centre, The 158 Tonbridge Road, Maidstone, Kent ME16 8SU Tel: 08444 725 159 OP D PD LDA MH SI YA AD Sutton Valence Care Home North Street, Sutton Valence, Maidstone, Kent ME17 3LW Tel: 01622 843999 Advert page 110

OP PD YA

Staplehurst care homes Abbotsleigh Dementia nursing & residential Care Home George Street, Staplehurst, Tonbridge, Kent TN12 0RB Tel: 01580 891314 Advert page 100 OP D Hedgerows, 1 & 2 1 & 2 Station Road, Staplehurst, Kent TN12 0QQ LDA YA Tel: 01580 893269 Sobell Lodge (Leonard Cheshire Disability) High Street, Staplehurst, Tonbridge, Kent TN12 0BJ PD YA Tel: 01580 893729

Aylesford

Staplehurst care homes with nursing Iden Manor Care Home Cranbrook Road, Staplehurst, Tonbridge, Kent TN12 0ER Tel: 01580 891261 Advert page 98

OP D PD SI

Staplehurst Manor Frittenden Road, Staplehurst, Tonbridge, Kent TN12 0DG Tel: 01580 891251 Advert page 54

OP PD

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Lavenders advert_Layout 1 Sevenoaks

31/01/2013 15:54 Page 1

One of Kent’s finest Residential Homes l

l

l

Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport.

The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens.

We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms.

l

An excellent home cooked and choice menu.

l

Varied programme of social, occupational and spiritual activities.

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Respite and holiday provision.

l

We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email marcus@lavenders.info Lavenders, Lavenders Road, West Malling, Kent ME19 6HP

www.facebook.com/LavendersCareHome

Holywell Park • CQC Quality Rating - ‘Excellent’

Hodsoll St, Ash-Cum-Ridley, Nr Sevenoaks, Kent TN15 7LE

Family Run Home FoR 25 yeaRs

www.HolwellpaRk.com email: HolywellpaRk@aol.com

• Residential and nursing • Single en-suite rooms.

• Apartments.

• 24 hr care by NVQ qualified staff.

• Excellent cuisine.

• Beautiful landscaped gardens.

• Passenger lifts.

• 4 spacious lounges.

• Conservatories.

• Hairdressing salon.

• Regular entertainment & garden parties.

• Respite care.

FoR a FREE ColouR bRoChuRE Call

0 1732 822Fax: 01732 215823661 102

www.kent.gov.uk/adultsocialservices

0300 333 5433

Sevenoaks Edenbridge care homes Abbeyfield Stangrove Lodge Manor House Gardens, Edenbridge, Kent TN8 5EG Tel: 01732 864975 Advert page 96 Falconer’s Court High Street, Edenbridge, Kent TN8 5NW Tel: 01732 866407

OP D

LDA

Phillippines Close, 1 (self unlimited) Off Hever Road, Edenbridge, Kent TN8 5GN LDA YA Tel: 01732 782700 Stanholm Residential Care Home for the elderly Mill Hill, Edenbridge, Kent TN8 5DB Tel: 01732 863748 Advert adjacent

Residential Care Home for the Elderly in Edenbridge We are dedicated to providing a home away from home in a warm and friendly atmosphere where residents are treated as part of our ‘Stanholm family’. Rooms are individually personalised and relatives and friends are encouraged to visit and join in the activities and entertainments provided. Our chef provides fresh, home cooked food.

The friendly and dedicated staff provide a high standard of care 24 hours a day. We welcome visits from prospective residents and their families when any questions may be addressed.

• Close to town centre • Lift to all levels • Choice of room sizes • • Long-term, respite and day care available • • Trial period option available • Special diets catered for • • Newly refurbished and extended • Stanholm Residential Care Home • Mill Hill • Edenbridge Kent • TN8 5DB

OP

Telephone: 01732 863748 Email: stanholm@uwclub.net www.stanholmresidentialcare.co.uk

Sevenoaks care homes Abbeyfield The Dynes Nightingale Road, Kemsing, Sevenoaks, Kent TN15 6RU Tel: 01959 523834 Advert page 96

OP

Alpine Care Home 10 Bradbourne Park Road, Sevenoaks, Kent TN13 3LH OP D SI Tel: 01732 455537 Chipstead Lake Chevening Road, Chipstead, Sevenoaks, Kent TN13 2SD Tel: 01732 459510 Country Home Care Sedgebrook Cottage, Brook Lane, Plaxtol, Sevenoaks, Kent TN15 0QU Tel: 01732 810821

PD YA

LDA

emily jackson, 1 (The Avenues Trust Support Services) Eardley Road, Sevenoaks, Kent TN13 1XH Tel: 0208 308 2900 PD LDA

Emily Jackson, 2 (The Avenues Trust Support Services) Eardley Road, Sevenoaks, Kent TN13 1XH Tel: 0208 308 2900

PD

Emily Jackson, 3 (The Avenues Trust Support Services) Eardley Road, Sevenoaks, Kent TN13 1XH PD LDA Tel: 0208 308 2900 Harpwood Residential Home Seven Mile Lane, Wrotham Heath, Sevenoaks, Kent TN15 7RY Tel: 01732 882282 Adverts pages 104 and 128 OP Holywell Park Hodsoll Street, Ash-cum-Ridley, Sevenoaks, Kent TN15 7LE Tel: 01732 822215 Advert page 102

OP

Rockdale House Rockdale Road, Sevenoaks, Kent TN13 1JT Tel: 01732 454763

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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103

Sevenoaks

At Harpwood…we really do care info@harpwood.co.uk

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation.

The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam.

Facilities available include: • • • • •

24 hour care Choice of spacious lounges Conversation parlour Cuisine of the highest standard Assistance with bathing, dressing and personal grooming • Monitoring & supervision of medications • Flexible visiting including luncheon guests

Call

104

01732 882 282

• • • • •

Lift and easy to manage stairs Day-care facilities Short and long stays Planned social, cultural & spiritual activities Telephone outlets for private use (installation at residents cost) www.harpwood.co.uk • Choice of en-suite rooms • On-site professional hairdressing saloon

and ask about our special introductory periods designed to help you settle in.

www.kent.gov.uk/adultsocialservices

0300 333 5433

Sevenoaks Sevenoaks care homes continued St John’s Cottage Hospital Road, Sevenoaks, Kent TN13 3PH Tel: 01732 457800

LDA

Westerham Place residential care home Quebec Square, Westerham, Kent TN16 1TD OP Tel: 01959 565805 White Lodge residential home 62 West End, Kemsing, Sevenoaks, Kent TN15 6QB OP PD Tel: 01732 761227

Vine Cricket Ground, Sevenoaks

Sevenoaks care homes with nursing Abbey Court Nursing Home School Lane, West Kingsdown, Sevenoaks, Kent TN15 6JB Tel: 01474 854136

Kippington Nursing Home Grange Road, Sevenoaks, Kent TN13 2PG Tel: 0808 166 1331 Advert page 104 OP PD

Emily Jackson House Care Home 34 Eardley Road, Sevenoaks, Kent TN13 1XH Tel: 01732 622687 Advert page 58

OP D

Gloucester House Lansdowne Road, Sevenoaks, Kent TN13 3XU Tel: 01732 741488

OP D

OP PD

Pinehurst House Nursing Home Filmer Lane, Sevenoaks, Kent TN14 5AQ Tel: 01732 762871 Advert page 54

OP

Sunrise Operations of Sevenoaks Limited 64-70 Westerham Road, Bussels Green, Sevenoaks, Kent TN13 2PZ Tel: 01732 748400 OP D

Knowles House, Sevenoaks

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

18001 0300 333 5433

105

Shepway

www.bramptonlodge.com • 01303258227 • info@bramptonlodge.com

us a o i r u Lux

ccomodation, beau

B

tifu l su rro und

i n gs

er and f rst rate care in a sup

rampton odge

Full activities programme Beautiful ensuite rooms Landscaped garden Modern building Gourmet meals Hotel style Respite care Excellent facilities

4 Dixwell Road • Folkestone • Kent • CT20 2LG

n! o i cat o l b

Shepway Folkestone care homes Admiral House 5–6 Lennard Road, Folkestone, Kent CT20 1PD Tel: 01303 254898

OP D

Burnham 19 Julian Road, Folkestone, Kent CT19 5HW Tel: 01303 221335

PD

Amber House residential care home 33 Shorncliffe Road, Folkestone, Kent CT20 2NQ Tel: 01303 254459 LDA

Camelot Lodge 19 Christchurch Road, Folkestone, Kent CT20 2SJ Tel: 01303 251215 MH SI YA

Anchorage House 12 Margaret Street, Folkestone, Kent CT20 1LJ Tel: 01304 852160 Advert page 108

Carlile Lodge 17 Grimston Avenue, Folkestone, Kent CT20 2QE Tel: 01303 250183 LDA

LDA

Arthur Court 22–24 Christchurch Road, Folkestone, Kent CT20 2SL Tel: 01303 258777 OP MH YA AD

Cherries, The 30 Julian Road, Folkestone, Kent CT19 5HW Tel: 01303 259561

Ashley Avenue, 3 Cheriton, Folkestone, Kent CT19 4PX Tel: 01303 252787

LDA

Cumbria House Care Home 84–86 Shorncliffe Road, Folkestone, Kent CT20 2PG OP Tel: 01303 254019 Advert inside front cover

LDA

Finn Farm Lodge 2 Bathurst Road, Folkestone, Kent CT20 2NJ Tel: 01303 252821

Ashley Avenue, 5 Cheriton, Folkestone, Kent CT19 4PX Tel: 01303 252787 Ashley Avenue, 95 Folkestone, Kent CT19 4PJ Tel: 01303 266453 Ashley House 6 Julian Road, Folkestone, Kent CT19 5HP Tel: 01303 241024

LDA YA

LDA YA

LDA YA

Grange Care Home, the 22 Cornwallis Avenue, Folkestone, Kent CT19 5JB Tel: 01303 252394 Advert inside front cover OP

OP D

Grimston House 16 Grimston Gardens, Folkestone, Kent CT20 2PU Tel: 01303 244958 OP

Bracknell House Residential Care Home 34 Helena Road, Capel-le-Ferne, Folkestone, Kent CT18 7LQ Tel: 01303 254496 OP

Grosvenor Court Residential Home 15 Julian Road, Folkestone, Kent CT19 5HP Tel: 01303 221480

LDA

Brampton Lodge 4 Dixwell Road, Folkestone, Kent CT20 2LG Tel: 01303 258227 Advert page 106

Harbour House 6 Margaret Street, Folkestone, Kent CT20 1LJ Tel: 01303 226189

LDA

OP

Broadmeadow Park Farm Road, Folkestone, Kent CT19 5DN Tel: 01303 854900 OP D PD YA

Hatfield Lodge Care Home 1–3 Trinity Gardens, Folkestone, Kent CT20 2RP Tel: 01303 253253 Advert outside back cover OP D

BroadStreet House Broadstreet, Lyminge, Folkestone, Kent CT18 8DZ Tel: 01303 862448 LDA

Laburnum House 41 Grimston Avenue, Folkestone, Kent CT20 2QD Tel: 01303 227192 LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

18001 0300 333 5433

107

Shepway

Care and support for Adults with Learning Disabilities

www.achuk.com

ACH is a leading provider of residential care homes in the South and East of England offering person-centred support for adults with learning disabilities.

For more than a decade we have provided high quality care and support to enable adults with conditions including: • Autistic spectrum disorders • Epilepsy • Multiple disabilities • Sensory impairments • People who exhibit behaviour that challenges social boundaries

Talk to us today!

ACH has eight homes in Kent that may be of interest to you or a member of your family: • • • •

Ashford Lodge, Chilham Bradwell House, Hythe Byfield Court, Sittingbourne Kingsdown House, Strood

&

• • • •

Sheringham House, Gravesend Springfield House, Birchington Winchester House, Minster-on-Sea Woodbridge House, Gillingham

For more details or to view any of the homes, please contact:

Theresa Hanson

Head of Referrals & Placements on 0208 502 8879 or Mobile: 07812 072043 Email: Info@achuk.com

Cornerways Residential Home 1 Tanners Hill, Hythe, Kent CT21 5UE

• Located near Hythe High Street with its shops & restaurants.

• Spacious single bedrooms, many with en suite facilities.

• Furnished to high standards throughout.

• 24-hour care provided by our highly trained staff.

• Day care available; food, bath (if req’d), entertainment.

• Delicious home cooked meals & special diets catered for.

• Passenger lift serves all floors. Call system in all rooms.

• Visiting hairdresser, chiropodist & musicians/entertainers.

Tel: 01303 268737 Fax: 01303 237093 Email: cornerways@ymail.com

• Full residential care

For a brochure please contact Tina Dennison on 01304 852160 Mobile: 07740512943 Email: manager.nelsonpark@xln.co.uk Web: www.nelsonparkcare.co.uk Tina Dennison,12 Margaret Street, Folkestone, Kent CT20 1LJ

Rest Home

for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Advice for older people

• Respite

Nelson Park Homes is a small family run business that offer high quality, person centred support services for adults with a diverse range of learning disabilities, mental and medical health problems. Our residential care homes are run by qualified staff providing 24h quality care. All our homes are on the coast and are located in Folkestone

Abbey Lodge

Looking

108

NELSON PARK HOMES

Why Choose Us? Abbey Lodge sits just outside the beautiful Kentish town of Hythe on the coast and has been under the same ownership for 16 years.

Our staff are always enhancing resident’s quality of life. They are fully qualified, friendly and experienced and undertake regular training to improve their skills experience.

www.kent.gov.uk/adultsocialservices

01303 265 175 mail@abbeyresthome.co.uk www.abbeyresthome.co.uk • 23 Bedrooms • Lounge & activity areas • Nurse call system • Lovely Sea Views • Homely, caring family run home • Lovely Landscaped Gardens • Home cooked food - all diets catered for • Wifi Internet access

91 Seabrook Road, Hythe, Kent CT21 5QP

0300 333 5433

Shepway Folkestone care homes continued Magenta 31 St John’s Church Road, Folkestone, Kent CT19 5BH Tel: 01303 252787 LDA Mandalay 10–14 Julian Road, Folkestone, Kent CT19 5HP Tel: 01303 258095 Maple House 32 Julian Road, Folkestone, Kent CT19 5HW Tel: 01303 251618

OP D

LDA YA

Marlborough House 78–80 Coolinge Road, Folkestone, Kent CT20 1EP OP D LDA Tel: 01303 259160 Millfield House 16 Millfield, Folkestone, Kent CT20 1EU Tel: 01303 226446

PD

Mont Calm – Clifton Crescent 3 Clifton Crescent, Folkestone, Kent CT20 2EL Tel: 01303 242940 Advert page 14

OP

Sandgate Manor 46 Military Road, Sandgate, Folkestone, Kent CT20 3BH Tel: 01303 248313

PD

Seaview 23 Old Dover Road, Capel-Le-Ferne, Folkestone, Kent CT18 7HW LDA YA Tel: 01303 246404 St Claire’s Care Home 18–24 Claremont Road, Folkestone, Kent CT20 1DQ OP D Tel: 01303 254897 St Helier’s Hotel 25–26 Clifton Gardens, Folkestone, Kent CT20 2EF OP Tel: 01303 254980 St John’s Church Road, 33 33 St John’s Church Road, Folkestone, Kent CT19 5BH Tel: 01303 252787

LDA

Mont Calm – Folkestone 24–26 Earls Avenue, Folkestone, Kent CT20 2HE Tel: 01303 251600 Advert page 14 OP D

tanglewood 252 Canterbury Road, Hawkinge, Folkestone, Kent CT18 7AY Tel: 01303 891616

LDA

Mont Calm – Sandgate Road 211 Sandgate Road, Folkestone, Kent CT20 2HU Tel: 01303 251093 Advert page 14 OP D

Tranquility House 39 Cheriton Gardens, Folkestone, Kent CT20 2AS OP D MH Tel: 01303 244049

Pelham House 5–6 Pelham Gardens, Folkestone, Kent CT20 2LF Tel: 01303 252145

Tristford 7 Radnor Park West, Folkestone, Kent CT19 4QF Tel: 01303 241720

Radnor House 139 Canterbury Road, Hawkinge, Folkestone, Kent CT18 7AX Tel: 01303 894693

OP

LDA SI

PD

Tudor Lodge 18–20 Manor Road, Folkestone, Kent CT20 2SA Tel: 01303 251195 Advert outside back cover OP D

Ravenlea 11 Ravenlea Road, Folkestone, Kent CT20 2JU Tel: 01303 255729 PD LDA YA

Turketel Road, 8 Folkestone, Kent CT20 2PA Tel: 01303 256516

LDA YA

Rosemere Care Home 13 Grimston Gardens, Sandgate, Folkestone, Kent CT20 2PT Tel: 01303 255775

Westview 2 Marten Road, Folkestone, Kent CT20 2JR Tel: 01303 245629

LDA YA

OP MH

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Shepway 77 SEABROOK ROAD, HYTHE KENT CT21 5QW TEL: 01303 267036

Residential Care Home for Elderly People

Email: info@highfieldresthome.com Website: www.highfieldresthome.com

Rated Excellent

Professionally trained staff provide the highest standards of care for residential, respite and day care in a homely atmosphere by the sea.

Come and pay us a visit anytime

Tel: 01303 267065 www.cedar-house.net

• • • • • • • •

Highest quality care in a family environment Professional management supported by NVQ staff Comfortable accommodation with en-suite facilities All single room occupancy with the exception of couples Wholesome varied meals, all diets catered for Outings and In-house activities Attractive gardens and balconies with sea views Four lounges and all facilities

93 Sabrook Road, Hythe, Kent CT21 5QP Email: enquiries@cedar-house.net

caring That’s why we’re one of the UK’s leading healthcare providers When placing your loved one in a care home it’s reassuring to know that they are just around the corner.

With five care homes across Kent and surrounding area, Four Seasons Health Care can fill that need. We offer

specialist nursing, residential and dementia care as well as respite periods to give family carers a much needed break. All of our rooms are modern, fully furnished and offer a real home from home.

Contact one of our homes directly or for further information please visit www.fshc.co.uk

Birkin Lodge Care Home Camden Park, Hawkenbury, Tunbridge Wells, Kent TN2 5AE T: 01892 533747 / 510538 E: birkin.lodge@fshc.co.uk Copper Beeches Care Home 5 Sylewood Close, Borstal, Rochester, Kent ME1 3LL T: 01634 817858 E: copper.beeches@fshc.co.uk Sutton Valence Care Home North Street, Sutton Valence, Maidstone, Kent ME17 3LW T: 01622 843 999 E: sutton.valence@fshc.co.uk

Ashurst Park Care Home Fordcombe Road, Fordcombe, Nr Royal Tunbridge Wells, Kent TN3 0RD T: 01892 709000 E: ashurst.park@fshc.co.uk Beechcare Care Home Darenth Road South, Darenth, Kent DA2 7QT T: 01322 628000 E: beechcare@fshc.co.uk

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www.kent.gov.uk/adultsocialservices

0300 333 5433

Shepway Folkestone care homes with nursing Hawkinge House Hurricane Way, Hawkinge, Folkestone, Kent CT18 7SS Tel: 01303 890100 Advert page 114 OP D PD MH YA

Wells Lodge Nursing Home 60 Earls Avenue, Folkestone, Kent CT20 2HA Tel: 01303 850898

OP

Wells House Nursing Home Radnor Cliffe Crescent, Folkestone, Kent CT20 2JQ OP Tel: 01303 850727

Hythe care homes Abbey Lodge residential home 91 Seabrook Road, Hythe, Kent CT21 5QP Tel: 01303 265175 Advert page 108 Bradwell House 14 Brockhill Road, Hythe, Kent CT21 4AQ Tel: 01303 239439 Advert page 108 Cedar House residential care home 93 Seabrook Road, Hythe, Kent CT21 5QP Tel: 01303 267065 Advert page 110 Cornerways Residential Home 1 Tanners Hill, Hythe, Kent CT21 5UE Tel: 01303 268737 Advert page 108

OP

LDA

OP

OP

Elm Lea Residential Care Home 17 Bartholomew Lane, Saltwood, Hythe, Kent CT21 4BX Tel: 01303 269891 OP Highfield Private Rest Home 77 Seabrook Road, Hythe, Kent CT21 5QW Tel: 01303 267036 Advert page 110

OP

Nowell Cottage Aldington Road, Lympne, Hythe, Kent CT21 4LH Tel: 01303 269879 LDA Paddock House 13 Prospect Road, Hythe, Kent CT21 5NN Tel: 01303 230067

MH

Redlynch House Residential Home 19 Hillcrest Road, Hythe, Kent CT21 5EU Tel: 01303 264252

OP

Seabrook Road, 26 Hythe, Kent CT21 5NA Tel: 01303 266453

LDA YA

Tynwald Residential Home Hillside Street, Hythe, Kent CT21 5DJ Tel: 01303 267629

OP

Villa Maria 53 Seabrook Road, Hythe, Kent CT21 5QE Tel: 01303 266723 OP D PD SI Willows, The 33 Stade Street, Hythe, Kent CT21 6DA Tel: 01303 266963

LDA

Hythe care homes with nursing Balgowan Nursing Home 46 Bartholomew Lane, Saltwood, Hythe, Kent CT21 4BX Tel: 01303 266782 Hythe Nursing Home 91 North Road, Hythe, Kent CT21 5ET Tel: 01303 265441

OP

OP

saltwood Care Centre Tanners Hill, Hythe, Kent CT21 5UQ Tel: 01303 262421

OP D PD SI

St Margaret’s Nursing Home 20 Twiss Avenue, Hythe, Kent CT21 5NU Tel: 01303 267557 Advert page 112

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Compassionate nursing care in a home overlooking the Royal Military Canal.

Tel: 01303 267557 Fax: 01303 267557 Email: asastmargarets@aol.com Web: www.stmargaretshythe.com 20 Twiss Avenue, Hythe, Kent CT21 5NU

Quality & care...

...it’s at the heart of everything we do.

St Margaret’s is an established nursing home, which has served the local community for many years. We treat every resident with dignity and respect and aim to promote a happy and healthy environment for all.

We care about our residents. All our staff, regardless of their role at St Margaret’s want to know you are happy and that we are doing all we can to provide you with a comfortable home and a feeling of wellbeing.

Whether you are looking for yourself or a family member, choosing a suitable nursing home can be a difficult decision.

Our unique canal-side location with Hythe High Street just a short walk away offers the opportunity for our residents to enjoy not only the amenities of St Margaret’s but also those on our doorstep.

Our care will suit your individual requirements, from nursing care to short-term convalescence and respite to palliative care.

Above all, the home is about having familiar surroundings, your own things and space and a sense of belonging. It’s also about maintaining privacy and independence and not losing control over your own life.

Whether taking part in group activities, going for a short walk, enjoying the company of our other residents or having some quality time to yourself, your preference will be respected.

We are totally dedicated to care, not only for our residents but for their relatives as well.

Shepway

Hythe care homes with nursing Romney Marsh care homes Bay, The 30–31 Dymchurch Road, St Mary’s Bay, Romney Marsh, Kent TN29 0HF Tel: 01797 367538 LDA

Foam, The 3 Chapel Road, Dymchurch, Romney Marsh, Kent TN29 0TD Tel: 01303 875151 PD MH LDA YA

Beaches, The 13 Jefferstone Lane, St Mary’s Bay, Romney Marsh, Kent TN29 0SW Tel: 01303 873787 LDA

Homeleigh Farm Dungeness Road, Lydd-on-sea, Romney Marsh, Kent TN29 9PS Tel: 01797 321506 LDA YA

BeechCare 99 Dunes Road, Greatstone, New Romney, Kent TN28 8SW Tel: 01797 362121

Lindau Residential Home 104 Littlestone Road, New Romney, Kent TN28 8NH Tel: 01797 364371

BrightCare 20 Taylors Lane, St Mary’s Bay, Romney Marsh, Kent TN29 0EU Tel: 01797 366866 Bungalow, The Dennes Lane, Lydd, Kent TN29 9PU Tel: 01797 321612 Cotswold Lodge Coast Road, Littlestone, New Romney, Kent TN28 8QY Tel: 01797 367453 Cranmore Church Road, New Romney, Kent TN28 8EY Tel: 01797 367274 Eden Cottage 6 The Oval, Dymchurch, Romney Marsh, Kent TN29 0LR Tel: 01303 872686 Fairways ResidentialHome Madeira Road, Littlestone, New Romney, Kent TN28 8QX Tel: 01797 362336

PD LDA

LDA

LDA YA

LDA YA

LDA

LDA YA

OP

Fame Care Ltd 24 Dunstall Gardens, St Mary’s Bay, New Romney, Kent TN29 0QT Tel: 01303 874747 PD LDA

OP

Littlecroft 132–134 Dunes Road, Greatstone, New Romney, Kent TN28 8SP PD LDA Tel: 01797 367549 Madeira Lodge Care Home Madeira Road, Littlestone-on-Sea, New Romney, Kent TN28 8QT OP D MH Tel: 01797 363242 Marshlands Dennes Lane, Lydd, Romney Marsh, Kent TN29 9PU Tel: 01797 320088

YA LDA

Mont Calm – Lydd Manor House, Manor Road, Lydd, Romney Marsh, Kent TN29 9HR Tel: 01797 321127 Advert page 14 Old Rectory Residential Home, The New Hall Close, Dymchurch, Romney Marsh, Kent TN29 0LE Tel: 01303 874470

D

OP D

Old School House Church Lane, New Romney, Kent TN28 8ES Tel: 01797 366 477

LDA

Paddock, The 80 High Street, Lydd, Romney Marsh, Kent TN29 9AN Tel: 01797 321292 LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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HAwkinge HOUSe

Hurricane way, Hawkinge, kent CT18 7SS

nursing Home & Care Suites

Relationship Centred Care™

A new development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups.

• Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories.

This forms the base for a tailored programme of activities and social interaction with families and friends.

• Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.hawkingehouse.co.uk Tel: 01303 890100 Fax: 01303 890103 Email: enquiries@hawkingehouse.co.uk

Shepway Romney Marsh care homes continued Palm care 12 Hardy Road, Greatstone, New Romney, Kent TN28 8SF Tel: 01797 367006

Seabreezes 61 Meehan Road, Greatstone, New Romney, Kent TN28 8NZ Tel: 01797 369150

LDA YA

Romney Cottage Residential Care Home Madeira Road, Littlestone, New Romney, Kent TN28 8QX OP D MH AD Tel: 01797 363336

Springs Community, The Coast Drive, St Mary’s Bay, Romney Marsh, Kent TN29 0HN Tel: 01797 363550

LDA YA

Rose Cottage Oak Lodge Road, New Romney, Kent TN28 8BG Tel: 01797 362842

St Brannocks Dymchurch Road, New Romney, Kent TN28 8UF LDA MH SI YA Tel: 01797 366663

LDA YA

LDA YA

Rosecroft 69-71 Meehan Road, Greatstone, New Romney, Kent TN28 8NZ LDA Tel: 01797 361601 Saltings, The 7 The Saltings, Littlestone, New Romney, Kent TN28 8AE Tel: 01797 366216

Tamarisk 48 Leonard Road, Greatstone, New Romney, Kent TN28 8RX OP PD LDA SI YA Tel: 01797 364562

LDA

Sandbanks Care Home Coast Road, Littlestone-on-Sea, New Romney, Kent TN28 8RA OP D MH Tel: 01797 366810 Seabourne House 61 Seabourne Way, Dymchurch, Romney Marsh, Kent TN29 0PU LDA YA Tel: 01303 875154

Fairfield Church on Romney Marsh

Romney Marsh care homes with nursing Bethany House CARE Home 30 Eastbridge Road, Dymchurch, Romney Marsh, Kent TN29 0PG Tel: 01303 875199 PD Bethany Lodge Nursing Home 35 Eastbridge Road, Dymchurch, Romney Marsh, Kent TN29 0PG PD Tel: 01303 872289

Creedy House Nether Avenue, Littlestone-on-Sea, New Romney, Kent TN28 8NB Tel: 01797 362248 Advert outside back cover OP D PD Useful questions to ask providers feature in the Choosing a care home – questions to ask checklist on pages 55 and 57.

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Swale

NuRSiNg AND RESiDENTiAl HoME

Providing: Planned care, as individual as you are, to meet your needs and wishes Highly trained, experienced and dedicated staff A friendly and homely environment Dignity, respect and choice Peace of mind For more information, without obligation, please telephone, email or call in.

01795 530156

Email: cooksditch@btconnect.com EAST STREET, FAVERSHAM, KENT. ME13 8AN Entrance via our car park in Church Road

Kingsfield, Faversham

The best care is on your doorstep At Kingsfield we ensure that every resident feels listened to, involved and, above all, cared for in the way that’s right for them.

The expert care teams in our modern, purpose-built home provide quality residential, nursing and respite care for older people, as well as specialist support for people living with Alzheimer’s and other forms of dementia.

Visit us or call today

0333 321 0937 Kingsfield, Jubilee Way Faversham, Kent, ME13 8GD careuk.com/kingsfield

Carnalea

Quality residential Care for the elderly in Faversham

Carnalea is a warm friendly caring home, tastefully decorated with well tended spacious gardens. Our dedicated staff provide 24 hour high quality care and support, helping you achieve a comfortable degree of independence whilst preserving your privacy and dignity. Meals are prepared by our own experienced staff who cater for special dietary needs.

Mill House Residential/ Dementia Care Home

• Single or twin rooms (standard & en suite) • Comfortable lounges and conservatory • Library facilities • Special assisted baths/showers • Lift to all floors • Seasonal menu • In-house entertainment • Activities co-ordinator • Doctors • Dentist • Optician • Chiropodist • Hairdresser • Attending clergy • Long & short stay respite care

01795 533276 Salters Lane, Faversham, Kent, ME13 8ND millhouseone@yahoo.co.uk

116

Carnalea has a well deserved good reputation and is conveniently situated for approach by both road and rail. We welcome your personal inspection at any time.

Carnalea is expanding with 15 brand new ensuite rooms.

5-9 London Road, Faversham, Kent ME13 8TA Tel: 01795 532629 Fax: 01795 532653 Email: eldercare@carnalea.com www.carnalea.com

www.kent.gov.uk/adultsocialservices

0300 333 5433

Swale Faversham care homes Ashurst House 9 Briton Road, Faversham, Kent ME13 8QH Tel: 01795 590022 OP PD LDA

Mill House Salters Lane, Faversham, Kent ME13 8ND Tel: 01795 533276 Advert page 116

OP D

Carnalea Residential Home 5-9 London Road, Faversham, Kent ME13 8TA Tel: 01795 532629 Advert page 116

OP

Osborne Court Lower Road, Faversham, Kent ME13 7NT Tel: 01795 533352

LDA YA

OP

Perry’s Close, 9 Faversham, Kent ME13 7BX Tel: 01634 405168

Kiln Court Lower Road, Faversham, Kent ME13 7NY Tel: 01795 532183

LDA

Faversham care homes with nursing Cooksditch House Nursing and Residential Home East Street, Faversham, Kent ME13 8AN Tel: 01795 530156 Advert page 116

lady dane farmhouse Love Lane, Faversham, Kent ME13 8BJ Tel: 01795 538299 OP

Kingsfield Care Centre Kingsfield, Jubilee Way, Faversham, Kent ME13 8GD Tel: 0333 321 0937 Advert page 116 OP D PD LDA MH YA

OP D PD LDA

Useful questions to ask providers feature in the Choosing a care home – questions to ask checklist on pages 55 and 57.

Sheerness / Isle of Sheppey care homes Alma Lodge 15–17 Alma Road, Sheerness, Kent ME12 2NZ Tel: 01795 669824 Alma Rest Home 19–23 Alma Road, Sheerness, Kent ME12 2NZ Tel: 01795 665051

LDA

OP D

Barton Court New Road, Minster, Isle of Sheppey, Kent ME12 3PX OP D Tel: 01795 875394 Advert page 62 Blackburn Lodge LSC The Broadway, Sheerness, Kent ME12 1TS Tel: 01795 667035 Bromfield House Residential Home 316 Minster Road, Minster-on-Sea, Sheerness, Kent ME12 3NR Tel: 01795 875663

Insight eastchurch 83 High Street, Eastchurch, Isle of Sheppey ME12 4DF Tel: 01795 880484

LDA

Island Residential Home, The 114 Leysdown Road, Leysdown-on-sea, Sheerness, Kent ME12 4LH Tel: 01795 510271 Advert page 118

OP PD SI YA

OP

Little Oyster Residential Home Seaside Avenue, Minster-on-Sea, Sheerness, Kent ME12 2NJ Tel: 01795 870608 PD LDA SI

OP

Mount And The Olives, The 9 –11 & 13 Delamark Road, Sheerness, Kent ME12 1RB Tel: 01795 665048

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Swale

The Island Residential Home

Providing quality care since 1986 • Fully qualified, professional and caring staff • Large spacious bedrooms, lift to all floors • Family run home with a warm and friendly atmosphere

Woodstock

Dementia & Residential Home Woodstock • 80 Woodstock Road • Sittingbourne • Kent • ME10 4HN Tel: 01795 420 202 • Fax: 01795 477 465 • Manager: Mrs. Gail Edey E-mail: woodstock@nellsar.com • Web: www.nellsar.com

Woodstock Dementia / Residential Home is a 55 bedded home, ideally situated in its own landscaped grounds in Sittingbourne.

• Just completed an extensive renovation and refurbishment programme • Care tailored to each individual’s needs and abilities • Large bedrooms with optional en-suite & showering facilities • Excellent communal areas & secure landscaped gardens • Day trips and on site “pampering days” • Established highly trained staff team

• Excellent home cooked food • Library and internet services • Visiting chiropodist & hairdresser • Full time activities co-ordinator • Regular day trips organised & Mini bus

01795 510271

Tel: Email: info@islandresidentialhome.com www.islandresidentialhome.com Leysdown Road, Leysdown-On-Sea, Sheerness, Kent ME12 4LH

PINE LODGE CARE CENTRE KEY STREET, BORDEN, SITTINGBOURNE

ONE OF THE FINEST HOMES IN KENT l l l l l

RESIDENTIAL AND DEMENTIA CARE. MAINLY SINGLE EN-SUITE BEDROOMS, MANY WITH THEIR OWN FRENCH DOORS OPENING ONTO LANDSCAPED GARDENS WITH WATER FEATURES. A CHOICE OF BEAUTIFUL LOUNGES. SHORT WALK TO PARK & PUB. BUS STOPS OUTSIDE. l LIBRARY. l HAIRDRESSING SALON. l HYDROTHERAPY/SPA BATH. l REGULAR ENTERTAINMENT, OUTINGS & ACTIVITIES. l LONG SHORT TERM & RESPITE CARE. l PRIVATE & SOCIAL SERVICE CLIENTS WELCOME.

PLEASE CONTACT EVE FIELDING ON 01795 423052 OR JUST CALL IN. Web: www.pinelodgecare.com

Email: pine.lodge@btconnect.com

PROFESSIONAL CARE WITHIN A HOMELY ENVIRONMENT.

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0300 333 5433

Swale Sheerness / Isle of Sheppey care homes continued Neptune House 8–10 Neptune Terrace, Sheerness, Kent ME12 2AW LDA Tel: 01795 581660 Oakdene Rest Home 165 Minster Road, Minster-on-Sea, Sheerness, Kent ME12 3LH Tel: 01795 874985

OP D

SunnyFields 241 Queenborough Road, Halfway, Sheerness, Kent ME12 3EW PD LDA SI Tel: 01795 661064 waterside house residential care home 75 Marine Parade, Sheerness, Kent ME12 2BE Tel: 01795 661096 LDA

Welcome Home Cliff View Gardens, Warden Bay, Leysdown, Kent ME12 4NH Tel: 01795 510884 OP D PD LDA SI YA Willows Residential Home, The The Broadway, Minster, Sheerness, Kent ME12 2DE Tel: 01795 874975

OP

Winchester House 455 Minster Road, Minster-on-Sea, Sheerness, Kent ME12 3NS Tel: 01795 871160 Advert page 108

LDA

Cedars, The 2 Hartlip Hill, Hartlip, Sittingbourne, Kent ME9 7PA Tel: 01795 843837

MH

Chestnuts, The (Rochester) 10 Watts Avenue, Rochester, Kent ME1 1RX Tel: 01634 842084

MH

Sittingbourne care homes Beechfields Conyer Road, Teynham, Sittingbourne, Kent ME9 9ET Tel: 01795 520580 Berkeley House Lynsted Lane, Lynsted, Sittingbourne, Kent ME9 0RL Tel: 01795 522540

OP

LDA

Blair Park Residential Care Home 2 Beechwood Avenue, Crown Road, Milton Regis, Sittingbourne, Kent ME10 2AL Tel: 01795 423695 OP D Bridge House 115 Grovehurst Road, Kemsley, Sittingbourne, Kent ME10 2TA Tel: 01795 477966

LDA

Court Regis Middletune Avenue, Milton Regis, Sittingbourne, Kent ME10 2HT Tel: 01795 423485 Advert page 62 OP D Doubleday Lodge Glebe Lane, Sittingbourne, Kent ME10 4JW Tel: 01795 423444

OP

Byfield Court Sheppey Way, Bobbing, Sittingbourne, Kent ME9 8PJ Tel: 01795 431685 Advert page 108 LDA

Ellens Court Lady Margaret Manor Road, Doddington, Sittingbourne, Kent ME9 0NT Tel: 01795 886220

LDA

Cartref House 22 London Road, Sittingbourne, Kent ME10 1NA Tel: 01795 477966 LDA YA

Frognal Farmhouse Lower Road, Teynham, Kent ME9 9BY Tel: 01795 521764

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Hengist Field Care Centre The Hengist Field Care Centre was opened in late 2011 in the village of Borden, near Sittingbourne, Kent.

This is the new flagship home built by Nellsar Ltd, a family owned and managed independent company, with over 23 years of experience in the care sector and 10 existing homes across Kent. Nellsar is committed to achieving the highest standards of professional care and service for those in need of residential and nursing care in the community.

Excellent Facilities...

The home boasts 75 single bedrooms of various sizes with en-suites. It has an on-site hair salon, a small cinema, sensory room, activity centre and an internet cafĂŠ and has been purpose built and designed to suit the needs of the residents. Hengist Field will also provide respite care, weekend and day breaks.

Information...

We accept prospective residents from social services and the private sector. The Hengist Field Centre operates an open door policy, making it flexible for visiting.The home opened in late 2011 and provides Nursing care and specialist Dementia care for the elderly. Please also call for information on respite, holidays and day care services

Please contact the manager on 01795 473880 for more information

Swale Sittingbourne care homes continued Hanningfield Retirement Home Ltd 99 London Road, Sittingbourne, Kent ME10 1NR Tel: 01795 479587

OP

Hill Farm 15 Keycol Hill, Bobbing, Sittingbourne, Kent ME9 8LZ Tel: 01795 841220 PD LDA MH SI Insight Teynham Brusons, 5 London Road, Teynham, Sittingbourne, Kent ME9 9QW Tel: 01795 521122 LDA Leeza Court (Welcome House) 9 London Road, Rainham, Gillingham, Kent ME8 7RG Tel: 01634 377667 Milton Road, 66 (Welcome House) Gillingham, Kent ME7 5LW Tel: 01634 574644

MH

MH

Pine Lodge Care Centre 26–32 Key Street, Sittingbourne, Kent ME10 1YU OP D Tel: 01795 423052 Advert page 118 rhyme house 9–11 Chaucer Road, Sittingbourne, Kent ME10 1EZ Tel: 01795 439744

PD LDA SI YA

Tonge Road, 99 Sittingbourne, Kent ME10 3NR Tel: 01795 478852

LDA

Ulcomb House 24 London Road, Sittingbourne, Kent ME10 1NA Tel: 01795 412230

LDA YA

Whiteleaf Cottage Lower Road, Teynham, Sittingbourne, Kent ME9 9LR Tel: 01795 477966

LDA YA

Milton Road, 68 (Welcome House) Gillingham, Kent ME7 5LW Tel: 01634 574644

MH

Milton Road, 72 (Welcome House) Gillingham, Kent ME7 5LW Tel: 01634 574644

MH

Woodstock dementia and Residential care Home 80 Woodstock Road, Sittingbourne, Kent ME10 4HN Tel: 01795 420202 Advert page 118 OP D

LDA

Wurel House 135 London Road, Sittingbourne, Kent ME10 1NR LDA MH Tel: 01795 430831

Park Road, 78–82 Sittingbourne, Kent ME10 1DY Tel: 01795 479166

Sittingbourne care homes with nursing aspley house 204 London Road, Sittingbourne, Kent ME10 1QA Tel: 01795 424823 LDA

Newington Court Keycol Hill, Newington, Sittingbourne, Kent ME9 7LG OP D PD YA Tel: 01795 334085 Advert page 58

Elvy Court Nursing Home 200 London Road, Sittingbourne, Kent ME10 1QA Tel: 01795 437449 OP D YA hengist field care centre Hengist Field, Borden, Sittingbourne, Kent ME9 8FH Tel: 01795 473880 Advert page 120 OP D PD SI Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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Thanet Birchington care homes Beach House (Birchington) 1 Beach Avenue, Birchington, Kent CT7 9JS Tel: 01843 845922

MH

Highfield Residential Home 51 Alpha Road, Birchington, Kent CT7 9EG Tel: 01843 842116

OP

Spencer House Spencer Road, Birchington, Kent CT7 9EZ Tel: 01843 841460

OP

Colemans Stairs 6 Coleman Stairs Road, Birchington, Kent CT7 9HJ Tel: 0208 308 2900

PD LDA

Grenham Bay Court Cliff Road, Birchington, Kent CT7 9JX Tel: 01843 841008

OP

Springfield House 81 Epple Bay Road, Birchington, Kent CT7 9EW Tel: 01843 842574 Advert page 108

OP

Kent House Fairfield Road, Broadstairs, Kent CT10 2JY Tel: 01843 602720

LDA

Broadstairs care homes Bradstowe Lodge 22 Victoria Parade, Broadstairs, Kent CT10 1QL Tel: 01843 861962

OP

Cleveland House Ltd 20-22 Granville Road, Broadstairs, Kent CT10 1QB LDA YA Tel: 01843 866509

Lynton House 60 Stone Road, Broadstairs, Kent CT10 1EB PD LDA YA Tel: 01843 861645

Deer Park care centre Detling Avenue, Broadstairs, Kent CT10 1SR Tel: 01843 868666 Advert page 42

Port Regis Convent Road, Broadstairs, Kent CT10 3PR Tel: 01843 602266

OP MH

Dumpton Lodge 11 Western Esplanade, Broadstairs, Kent CT10 1TG OP Tel: 01843 865877

Wychdene

Care Home

• Care free relaxed living • Relaxed atmosphere • Pleasant, caring Staff • Long term & Respite Care • Residential & Dementia clients 19 Callis Court Road, Broadstairs, Kent CT10 3AF Tel: 01843 865282 Fax: 01843 863282 Email: vasan.wychdene@btconnect.com Web: www.wychdene.co.uk

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Wychdene 19 Callis Court Road, Broadstairs, Kent CT10 3AF Tel: 01843 865282 Advert below left

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Searching for care online?

If you are looking for information and advice about care and support, our website can help you. The publishers of this Directory have a new website which lets you search for the care you want in your local area.

Start your search today: www.carechoices.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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0300 333 5433

Thanet Broadstairs care homes with nursing Fairfield Manor Fairfield Road, Broadstairs, Kent CT10 2JU Tel: 01843 860715

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Maurice House Callis Court Road, Broadstairs, Kent CT10 3AH Tel: 01843 603323

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Woodlands Fairfield Road, Broadstairs, Kent CT10 2JU Tel: 01843 860715

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Useful questions to ask providers feature in the Choosing a care home – questions to ask checklist on pages 55 and 57.

Margate care homes Aquarius Lodge 20 Approach Road, Cliftonville, Margate, Kent CT9 2AN Tel: 01843 292323

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George V Avenue, 5 Westbrook, Margate, Kent CT9 5QA Tel: 01843 227003 OP D PD LDA SI YA Graywood care home 10 Northdown Avenue, Cliftonville, Margate, Kent CT9 2NL Tel: 01843 220797

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Green Gables care home 6 Northdown Avenue, Cliftonville, Margate, Kent CT9 2NL Tel: 01843 227770

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Cliffe Avenue, 15 Westbrook, Margate, Kent CT9 5DU PD LDA MH SI YA Tel: 01843 232122

Gresham Residential Care Home 47–49 Norfolk Road, Cliftonville, Margate, Kent CT9 2HU Tel: 01843 220178 Advert page below left

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Dorriemay House 23–27 Eaton Road, Margate, Kent CT9 1XB Tel: 01843 292616

Grosvenor care centre 1–5 First Avenue, Cliftonville, Margate, Kent CT9 2LF OP D MH Tel: 01843 228761

Beresford Gardens, 39 Cliftonville, Margate, Kent CT9 3AG Tel: 0203 535 0500 Claremont Care Home 6 Lower Northdown Avenue, Cliftonville, Margate, Kent CT9 2NJ Tel: 01843 225117

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Caring for an elderly relative or neighbour?

• Family run establishment • Care free relaxed living • Excellent food • Relaxed atmosphere • Good, clean sea air • Pleasant, caring staff • Long term & respite care • An Excellent Quality Rating Achieved Gresham Residential Care Home 47-49 Norfolk Road, Cliftonville, Margate, Kent, CT9 2HU Tel: 01843 220178 Fax: 01843 227421 Web: www.greshamrch.com

Do you need a break . . . or do they?

Respite care for the elderly available at . . .

Yoakley House Drapers Homes, St Peters Road, Margate, Kent CT9 4AJ

FILLER

For details or to arrange a visit: Tel: 01843 223652 Email: michaelyoakley@aol.com w w w.michaelyoak ley.co.uk

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

18001 0300 333 5433

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Thanet

Terrance House 7 – 19 Belgrave Road, Margate, Kent CT9 1XG

Caring Home in Central Margate...

Terrance House provides a safe, warm and caring environment for 46 residents. It is conveniently located near Margate sea front and all bus and train routes. Although our focus is providing adult care for people with Korsakoff Syndrome and Mental Health Conditions, we are able to accommodate all aspects of adult care on an assessment basis including: long term, short term, day care and respite.

Our trained care team adopts a person centred approach to the care and support given, in a warm and friendly atmosphere. Our residents are encouraged to maintain as much personal independence as possible within their life skills and capabilities.

Terrance House provides: • A varied activity programme with external trips.

• Dedicated activities coordinator.

• Visits from other professionals including GP, chiropodist, optician & mental health teams.

• Wholesome home cooking with a varied choice of menu • Dietary needs catered for.

• Small, secure garden.

• Day care service

Family Run Home

Why not become one of our family and live in comfort?

A warm and friendly welcome is always available here where we specialise in long-term, respite and convalescent care.

Montagu Court is an elegant, fully double-glazed, classic Victorian building, refurbished to a high standard.

Experienced, qualified, happy and caring team offering 24 hour care. Special diets are catered for. Comfortable single and double rooms ensuite, many with mobility walk-in baths all with TV points and nurse call system. K.C.C. Registered.

01843 223648 or fax 01843 226740 qualityandcare@btconnect.com www.montagucourt.co.uk

Quality & Care ©

Tel 01843 224879 Fax 01843 294262

E-mail info@terrancehouse.co.uk Web www.terrancehouse.co.uk

Looking for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077 We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria.

0800 38 92 077

Advice for older people

St. Peters Care Home

Residential Care Home for People with Dementia i Professional Family Run Home i Secure Garden i 36 Single & 1 Double Room.

Most en-suite i In-House Social Activities

Telephone: (01843) 291363 Fax: (01843) 299789 Email: stpetershomesltd@gmail.com 26 St. Peter’s Road, Margate, Kent, CT9 1TH K.C.C. Registered

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Thanet Margate care homes continued Hastings Avenue, 89 Margate, Kent CT9 2SQ Tel: 01843 232767

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Homeville 95 Victoria Road, Margate, Kent CT9 1RD Tel: 01843 223455

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Kingston house 27–31 Westbrook Road, Westbrook, Margate, Kent CT9 5AU OP PD LDA MH SI Tel: 01843 292412 Malham Drive, 4 Margate, Kent CT9 2LW Tel: 01843 231359 Maltreath residential care home 23–25 Warwick Road, Cliftonville, Margate, Kent CT9 2JU Tel: 01843 221677 Mont Calm – Margate 13 Shottendane Road, Margate, Kent CT9 4NA Tel: 01843 221600 Advert page 14 Montagu Court Residential Home 49–51 Edgar Road, Cliftonville, Margate, Kent CT9 2EQ Tel: 01843 223648 Advert page 124 North Lodge care home 47 St Peters Road, Margate, Kent CT9 1TJ Tel: 01843 229390

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Rosedene 29–31 Westonville Avenue, Margate, Kent CT9 5DY Tel: 01843 220087

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Shalom 95 Northdown Park Road, Cliftonville, Margate, Kent CT9 2TU Tel: 01843 299216

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Summerville 39 Prices Avenue, Margate, Kent CT9 2NT Tel: 01843 295703

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Terrance House 7–19 Belgrave Road, Margate, Kent CT9 1XG Tel: 01843 224879 Advert page 124 OP PD MH YA Treetops Residential Home 3 Lower Northdown Avenue, Margate, Kent CT9 2NJ Tel: 01843 220826 Westbrook Avenue, 87 Margate, Kent CT9 5HB Tel: 0208 308 2900

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Westgate College for Deaf People and the ROAD project The John Townsend Trust, Victoria Road, Margate, Kent CT9 1NB Tel: 01843 227561

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Prices Avenue, 22 22 Prices Avenue, Cliftonville, Margate, Kent CT9 2NT LDA Tel: 01843 293927

White Lodge 44–46 Madeira Road, Cliftonville, Margate, Kent CT9 2QQ Tel: 01843 225956

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Redcot Lodge residential care home 1 Lower Northdown Avenue, Cliftonville, Margate, Kent CT9 4BT Tel: 01843 220131

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Yoakley House Drapers Homes, St Peter’s Road, Margate, Kent CT9 4AJ Tel: 01843 223652 Advert page 123

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york terrace, 3 Birchington, Kent CT7 9AZ Tel: 01843 843486

Rose Lawn Residential Home 2 Eaton Road, Margate, Kent CT9 1XE Tel: 01843 223240

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social.services@kent.gov.uk

18001 0300 333 5433

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Thanet Margate care homes with nursing St Peter’s Care HOME 26 St Peter’s Road, Margate, Kent CT9 1TH Tel: 01843 291363 Advert page 124

Ashcroft NURSING HOME Fairview Close, Cliftonville, Margate, Kent CT9 2QE Tel: 01843 296626

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Elizabeth Anne Nursing Home, The 64 Edgar Road, Cliftonville, Margate, Kent CT9 2EQ Tel: 01843 221375 OP D MH

Westbrook House 150 Canterbury Road, Westbrook, Margate, Kent CT9 5DD Tel: 01843 254100

Shottendane Nursing Home Shottendane Road, Margate, Kent CT9 4BS Tel: 01843 291888

willows care centre, the 5–13 Second Avenue, Margate, Kent CT9 2LL Tel: 0208 460 7004 OP D MH YA

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Ramsgate care homes Ashdene House 50–50a St Mildreds Road, Ramsgate, Kent CT11 0EF Tel: 01843 592045

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Montague House 10 Brockenhurst Road, Ramsgate, Kent CT11 8ED Tel: 01843 599660

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Bradford House residential care home 74 Ellington Road, Ramsgate, Kent CT11 9SX Tel: 01843 580026 LDA

Newington Road, 163 Ramsgate, Kent CT12 6QB Tel: 01843 596896

Brenan House Residential Home 21 Vale Square, Ramsgate, Kent CT11 9DE Tel: 01843 592546

Newlyn Residential Home, the 2 Cliftonville Avenue, Ramsgate, Kent CT12 6DS Tel: 01843 589191

Ebbsfleet House Tubbs Lane, Ramsgate, Kent CT12 5DJ Tel: 01304 613004 FourWinds Residential care Home 33 Victoria Parade, Ramsgate, Kent CT11 8EB Tel: 01843 591015 Keele House Care Home 176–178 High Street, Ramsgate, Kent CT11 9TS Tel: 01843 591735 Martins 2 Ebbsfleet Lane, Ramsgate, Kent CT12 5DJ Tel: 01843 823010

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Osborne House 106–110 Grange Road, Ramsgate, Kent CT1 9PX Tel: 01843 596164 LDA Ramsgate Care Centre 66–68 Boundary Road, Ramsgate, Kent CT11 7NP Tel: 01843 585444

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Rose Farm House Haine Road, Ramsgate, Kent CT12 5AG Tel: 01843 583380 Wantsum Lodge 32 St Mildreds Road, Ramsgate, Kent CT11 0EF Tel: 01843 582666

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Thanet Ramsgate care homes continued Westgate-on-Sea care homes Ashbury Court 43 Sea Road, Westgate-on-Sea , Kent CT8 8QW Tel: 01843 834493 Avondale House 25 Roxburgh Road, Westgate-on-Sea, Kent CT8 8RX Tel: 01843 833973

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Gordon Lodge Rest Home

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Chilterns, The 5–9 Sea Road, Westgate-on-Sea, Kent CT8 8SA Tel: 01843 832628 LDA MH Gordon Lodge Rest Home 43 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8AH Tel: 01843 831491 Advert adjacent

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Norfolk House 39–41 Sea Road, Westgate-on-Sea, Kent CT8 8QW Tel: 01843 831667

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Ocean Swell 33 Sea Road, Westgate-on-Sea, Kent CT8 8SB Tel: 01843 832362 Advert adjacent

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Roxburgh House 29–31 Roxburgh Road, Westgate-on-Sea, Kent CT8 8RX Tel: 01843 832022

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Springfield Residential Home Hengist Road, Westgate-on-Sea, Kent CT8 8LP Tel: 01843 831169 St Gabriel’s House – apartments and Dane end St Gabriel’s House, 44 Elm Grove, Westgate-on-Sea, Kent CT8 8LB Tel: 01843 227637

Windsor House 18–20 St Mildreds Road, Westgate-on-Sea, Kent CT8 8RE OP LDA YA Tel: 01843 836055

- Providing a high standard of care in a warm, friendly environment 43 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8AH

% Office: (01843) 831491

Residents: (01843) 833673

Proprietors: Mrs D Fleming and Mr W Fleming l 24 hour care l l Special diets catered for l l Close to all amenities and sea l l Individuality and independence l Single and sharing rooms / encouraged l l Visiting mobile library, most en-suite l hairdresser, chiropodist l l Regular in-house activities and entertainments organised l l Friends and family are always assured of a warm welcome l l CQC Registered l Private and DSS welcome l

Ocean

Swell

A friendly residential home facing the sea at St.Mildred’s Bay, Close to all local amenities.

D

Caring specifically for both disabled and elderly people. Our care group also includes physically disabled clients under 65.

Facilities include single and double rooms, ground floor rooms & two TV lounges.

PD LDA SI YA

Westcliffe house 37a Sea Road, Westgate-on-Sea, Kent CT8 8QW Tel: 01843 227561 SI YA

Call Denise or Martin Rose on

01843 832362 33 Sea Road, Westgate-On-Sea, Kent, CT8 8SB KCC Registered

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

18001 0300 333 5433

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Thanet

Private Residential Home

E D d & re P te O gis re

Capel Grange

Dementia Specialist Care Homes

01622 871081 0779 329 0806 Hale Place has an unrivalled reputation for providing outstanding care services, since 1988, to people with all types of dementia.

• care homes • respite care • day centre care • domiciliary care • shared lives • home care support • carer support groups • advice and guidance

service.

’home from home in the Kent countryside” Set in two acres of beautiful landscaped gardens, Capel Grange is an elegant country house offering homely accommodation with care tailored to your requirements. We offer: Long term, convalescent, respite and day care in single or double en suite bedrooms.

Excellent cuisine, visiting professionals, activities and entertainment.

The Cottage Wing offers a safe and calm environment for those with dementia.

Call us to arrange a visit or request a brochure

Whatever your needs, we can help!

Call us today on 01622 871081 / 0779 329 0806

“

You have such a special place; we knew when we came over, you were the very best.

”

Care inspectors rate us as EXCELLENT! Food Hygiene inspectors rate us as EXCELLENT! We are devoted to providing the highest-quality care to people in all settings, with the prime objective of enhancing service user’s lives through the smaller, more personalised services we provide, which focus on the desires and needs of each individual.

Hale Place Care Homes Ltd 79 Old Road, East Peckham, TONBRIDGE TN12 5EN

01892 834225

Capel Grange, Maidstone Rd, Five Oak Green, Kent TN12 6SQ Email: care@capelgrange.co.uk www.capelgrangecare.co.uk

01622 871081 / 0779 329 0806 info@haleplace.co.uk

www.haleplace.co.uk

At Harpwood…we really do care info@harpwood.co.uk

Set in four acres of landscaped grounds, we answer the needs of those seeking spacious quality accommodation.

The home is designed with an easy to use lift, gentle stairways and wide corridors allowing a high degree of independence and room to roam.

Facilities available include: • • • • •

24 hour care Choice of spacious lounges Conversation parlour Cuisine of the highest standard Assistance with bathing, dressing and personal grooming • Monitoring & supervision of medications • Flexible visiting including luncheon guests

• • • • •

Lift and easy to manage stairs Day-care facilities Short and long stays Planned social, cultural & spiritual activities Telephone outlets for private use (installation at residents cost) www.harpwood.co.uk • Choice of en-suite rooms • On-site professional hairdressing saloon

Service OP Older people Dementia PDspecial Physicalintroductory disability LDA Learning disability, autism Call 01732 882 282(65+) andDask about our periods designed to help you settle in.

User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

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Thanet / Tonbridge and Malling Westgate-on-Sea care homes with nursing Eaton Lodge Nursing Home 62 Westgate Bay Avenue, Westgate-on-Sea, Kent CT8 8SN Tel: 01843 832184 OP PD SI Hockeredge, the 2–4 Canterbury Road, Westgate-on-Sea, Kent CT8 8JJ OP D PD MH SI Tel: 01843 831585 Lourdes Community, the Ursuline Convent, 225 Canterbury Road, Westgate-on-Sea, Kent CT8 8LX Tel: 01843 833242 St Michaels Nursing Home 46 Elm Grove, Westgate-on-Sea, Kent CT8 8LH Tel: 01843 834917

OP Westgate-on-Sea coastline

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Tonbridge and Malling Tonbridge care homes Abbeyfield Woodgate Tudeley Lane, Tonbridge, Kent TN11 0QJ Tel: 01732 350952 Advert page 96

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Birches, The 16 Salisbury Road, Tonbridge, Kent TN10 4PB PD LDA SI YA Tel: 01732 373710 Capel Grange Private Residential Home Maidstone Road, Five Oak Green, Tonbridge, Kent TN12 6SQ OP D Tel: 01892 834225 Advert page 128 Grange, The The Green, Benenden, Cranbrook, Kent TN17 4DN Tel: 01580 240118 Hadlow Road, 31 Hadlow Road, Tonbridge, Kent TN9 1LF Tel: 0208 308 2900

HadlowS, THE 128–130 Hadlow Road, Tonbridge, Kent TN9 1PA Tel: 01732 770981 PD Hale Place farmhouse 79 Old Road, East Peckham, Tonbridge, Kent TN12 5EN Tel: 01622 871081 Advert page 128

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Hale Place GARDEN LODGE 77 Old Road, East Peckham, Tonbridge, Kent TN12 5EN Tel: 01622 871081 Advert page 128

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High Hilden High Hilden Close, Tonbridge, Kent TN10 3DB Tel: 01732 353070 Advert page 130

LDA

Hillside Cranbrook Road, Hawkhurst, Cranbrook, Kent TN18 5EF Tel: 01580 752124

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social.services@kent.gov.uk

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Tonbridge and Malling

Looking for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Tel: 01732 353070 • Outstanding value, 24 hour personal care • Fine Edwardian house in beautiful grounds • 38 single bedrooms, some with ensuite facilities • Warm, friendly atmosphere • Freshly prepared, nutritious meals • Extensive activities programme • Pre-bookable respite care available

We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria.

0800 38 92 077

Advice for older people

Lavenders advert_Layout 1 31/01/2013 15:54 Page 1

One of Kent’s finest Residential Homes l

l

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Established in 1983 family owned and managed, Lavenders is situated in West Malling the heart of the Kent country side, yet close to all amenities and transport.

The original Georgian house is complemented by modern new wings, offering a variety of warm and comfortable dining rooms, sitting rooms and a conservatory, set in delightful gardens.

We have a range of accommodation to satisfy most needs and budgets, all have en suite facility’s, and include garden rooms with patio’s, and apartments with separate sitting rooms and bedrooms.

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An excellent home cooked and choice menu.

l

Varied programme of social, occupational and spiritual activities.

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Respite and holiday provision.

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We are proud of our excellent reputation and welcome your personal inspection.

Telephone 01732 844744 / 848000 Website www.lavenders.info Email marcus@lavenders.info Lavenders, Lavenders Road, West Malling, Kent ME19 6HP

130

www.kent.gov.uk/adultsocialservices

www.facebook.com/LavendersCareHome

0300 333 5433

Tonbridge and Malling Tonbridge care homes continued Lavenders Lavenders Road, West Malling, Kent ME19 6HP Tel: 01732 844744 Adverts pages 102 & 130

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Shipbourne Road, 288 Tonbridge, Kent TN10 3EX Tel: 0208 308 2900

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st peters row, 1–3 Delarue Close, Shipbourne Road, Tonbridge, Kent TN11 9NN Tel: 01732 771593

LDA

Turnbull Place, 1 & 2 Riding Lane, Hildenborough, Tonbridge, Kent TN11 9LN Tel: 01732 838876

LDA

Wheatfield Drive, 17 Cranbrook, Kent TN17 3LU Tel: 01580 715249

LDA

Tonbridge Castle

Tonbridge care homes with nursing Ashurst Park Care Home Fordcombe Road, Fordcombe, Royal Tunbridge Wells, Kent TN3 0RD Tel: 01892 709000 Advert page 110 Westbank Care Home 64 Sevenoaks Road, Borough Green, Kent TN15 8AP Tel: 01732 780066 Advert page 56

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Wildash’s 68–70 Greentrees Avenue, Tonbridge, Kent TN10 4NE Tel: 01732 356815

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Useful questions to ask providers feature in the Choosing a care home – questions to ask checklist on pages 55 and 57.

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

18001 0300 333 5433

131

Cornford HoUSE

nursing Home & Care Suites relationship Centred Care™

Cornford Lane Pembury Tunbridge Wells Tn2 4QS

A development of care suites providing full personal care and nursing Family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Social Groups There are separate units for physical frailty and dementia so that people can live together in socially compatible groups.

• Staffing All staff are direct employees and have specialist care training, thus ensuring continuity of care and facilitating a “family” atmosphere.

• Social Programme As part of our Relationship Centred Care ethos, we work with residents and their families to document their life stories.

This forms the base for a tailored programme of activities and social interaction with families and friends.

• Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us for more information Website: www.cornfordhouse.co.uk Tel: 01892 820100 Fax: 01892 820590 Email: enquiries@cornfordhouse.co.uk

Tunbridge Wells Tunbridge Wells care homes Ashurst Place Lampington Row, Langton Green, Tunbridge Wells, Kent TN3 0JG Tel: 01892 863298 Barnetts Frant Road, Tunbridge Wells, Kent TN2 5LR Tel: 01892 542983 Advert page 62

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Beulah Lodge Rest Home Ltd 1 Beulah Road, Tunbridge Wells, Kent TN1 2NP Tel: 01892 543055 Advert page 134

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Birchwood House Rest Home Stockland Green Road, Speldhurst, Tunbridge Wells, Kent TN3 0TU Tel: 01892 863559 Advert page 134

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Birkin Lodge Care Home Camden Park, Hawkenbury, Tunbridge Wells, Kent TN2 5AE Tel: 01892 533747 Advert page 110 Brooklands, 10 Tunbridge Wells, Kent TN2 3AD Tel: 01892 537076 Crossways Community 8 Culverden Park Road, Tunbridge Wells, Kent TN4 9QX Tel: 01892 529321

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Garland House 2 Garlinge Road, Southborough, Tunbridge Wells, Kent TN4 0NR Tel: 01892 532707

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Garlinge Lodge residential home 6 Garlinge Road, Southborough, Tunbridge Wells, Kent TN4 0NR Tel: 01892 528465

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Glendale 32 Boyne Park, Tunbridge Wells, Kent TN4 8ET Tel: 01892 524222

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Hartley House Hartley Road, Cranbrook, Kent TN17 3QN Tel: 01580 713139 OP D PD MH SI Hazeldene House Romford Road, Pembury, Tunbridge Wells, Kent TN2 4AY Tel: 01892 826500 Advert page 4 OP D MH Hollies Rest Home, The 14–16 Park Road, Southborough, Tunbridge Wells, Kent TN4 0NX Tel: 01892 535346

OP D PD MH SI

London Road, 71 Southborough, Tunbridge Wells, Kent TN4 0NS MH YA Tel: 01892 515520 Molyneux Park Rest Home 38 Molyneux Park Road, Tunbridge Wells, Kent TN4 8DY Tel: 01892 544322

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Mount Ephraim House Mount Ephraim Road, Tunbridge Wells, Kent TN4 8BU OP D PD Tel: 01892 520316 Newpark 3 Park Road, Southborough, Tunbridge Wells, Kent TN4 0NU Tel: 01892 537717

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Pepenbury Cornford Lane, Pembury, Tunbridge Wells, Kent TN2 4QU Tel: 01892 822168 LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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133

Tunbridge Wells Residential Care Home We are a small luxury family run care home set in 2 acres of beautiful countryside and offering tailored residentled care for the elderly, by qualified staff with over 25 years experience.

All rooms are en-suite, tastefully decorated & with beautiful views.

Call 01580 850167 enquiries@underwoodcarehome.co.uk

Beulah Lodge Rest Home in Royal Tunbridge Wells

• CQC Fully Compliant (Inspection 2012) • Family run business • Excellent home cooking • 24hr care, respite and day care • All rooms en suite • Close to town centre and historic Pantiles To arrange a visit please contact us on

01892 543055 / 07810 445401 Beulah Lodge Rest Home Limited 1 Beulah Road, Tunbridge Wells, Kent TN1 2NP. www.beulahlodge.co.uk

Birchwood House Rest Home

Set in 6 acreS of beautiful kent countrySide ideal for long/Short Stay, convaleScence and reSpite care.

24 hour SuperviSion. lift to all floorS. en Suite facilitieS in all roomS. home cooking - Special dietS catered for. hairdreSSer, chiropodiSt and library available.

Shopping trolley providing everyday requiSiteS. in houSe communion Service. viSitS to SpeldhurSt and other local churcheS for ServiceS can be arranged.

FIRTREE HOUSE

Tunbridge Wells, Kent TN1 2JZ Situated in an attractive residential area, Firtree House is a beautiful property, sympathetically converted to provide the highest standards of nursing care for elderly residents.

Firtree House has been providing outstanding care for over 50 years and has developed a reputation for excellence amongst care professionals and private purchasers alike.

Features: • Single En Suite Bedrooms • Hairdressing & Chiropody • Rich & Engaging Activities • Restaurant Standard Cuisine • Personalised Care Plans • Convenient Location Close to Town Centre • Excellent Reputation

Freephone 0808 166 1396 www.caringhomes.org

Roundwell, Bearsted Maidstone, Kent, ME14 4HN

www.bartyhouse.co.uk

Call us on 01622 737025

Residential Nursing Care∙Palliative Care Respite & Holiday Care∙Rehabilitation

142 Upper Grosvenor Road, Tunbridge Wells, Kent. TN1 2ED

www.tunbridgewells-carecentre.co.uk

Call us on 01892 618721

Stockland Green Road, Speldhurst, Kent TN3 0TU

Tel: 01892 863559 Fax: 01892 861548 EnquiriEs to thE ManagEr member of the kent care homes association

134

Residential Nursing Care∙Dementia Care Respite & Holiday Care∙Post Operative Care

www.kent.gov.uk/adultsocialservices

0300 333 5433

Tunbridge Wells Tunbridge Wells care homes continued Pines, The Sherwood Park, Pembury Road, Tunbridge Wells, Kent TN2 3QZ Tel: 01892 526274 PD LDA Poppies The Ridgeway, Southborough, Tunbridge Wells, Kent TN4 0AB LDA Tel: 01892 518208 Rosset Holt Care Home Pembury Road, Tunbridge Wells, Kent TN2 3RB Tel: 01892 526077

Seven Springs Pembury Road, Tunbridge Wells, Kent TN2 4NB PD YA Tel: 01892 531138 Sunset Lodge Pembury Road, Tunbridge Wells, Kent TN2 3QT OP D Tel: 01892 530861

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Rusthall Respite Middle Field Court, Edward Road, Rusthall, Tunbridge Wells, Kent TN4 8RP OP D PD LDA SI YA Tel: 01892 253562

Dunorlan Park, Tunbridge Wells

Tunbridge Wells care homes with nursing Birkin Lodge Care Home Camden Park, Hawkenbury, Tunbridge Wells, Kent TN2 5AE Tel: 01892 533747 Advert page 110

OP

Cornford House Cornford Lane, Pembury, Tunbridge Wells, Kent TN2 4QS Tel: 01892 820100 Advert page 132 OP D PD MH SI YA Firtree House 30 St James’ Road, Tunbridge Wells, Kent TN1 2JZ OP Tel: 0808 166 1396 Advert page 134

Little Court Nursing Home Roopers, Speldhurst, Tunbridge Wells, Kent TN3 0QL Tel: 01892 863414 OP PD Milward House 6 Madeira Park, Tunbridge Wells, Kent TN2 5SZ Tel: 0300 303 1460 OP D Rusthall Lodge Care Home Nellington Road, Rusthall, Tunbridge Wells, Kent TN4 8SJ OP PD SI Tel: 01892 531378

Halliwell Kingswood Road, Tunbridge Wells, Kent TN2 4UN Tel: 01892 525909 OP

Tunbridge Wells Care Centre 142 Upper Grosvenor Road, Tunbridge Wells, Kent TN1 2ED OP D MH Tel: 01892 618721 Advert page 134

Hazeldene House Romford Road, Pembury, Tunbridge Wells, Kent TN2 4AY OP D MH Tel: 01892 826500 Advert page 4

Warwick Park Nursing Home 55 Warwick Park, Tunbridge Wells, Kent TN2 5EJ Tel: 01892 541434

Larchmere House Nursing home Biddenden Road, Frittenden, Cranbrook, Kent TN17 2EN Tel: 01580 852335

Underwood Sponden Lane, Sandhurst, Cranbrook, Kent TN18 5NR OP MH Tel: 01580 850167 Advert page 134

OP

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Advertisers are highlighted

social.services@kent.gov.uk

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135

Alphabetical index This index contains all homes and other advertisers featured within the Directory.

A specialist index can be found on page 142 and domiciliary care providers on page 148.

1st Choice Care Homes

Outside back cover

A Abbey Court Nursing Home 105 Abbey Lodge Residential Home 111 75 Abbeyfield Connors House Abbeyfield Dene Holm 94 Abbeyfield Edward 94 Moore House Abbeyfield Greensted 97 97 Abbeyfield St Martins Abbeyfield Stangrove Lodge 103 Abbeyfield The Dynes 103 129 Abbeyfield Woodgate Abbeyrose House 97 Abbotsleigh Dementia Nursing and Residential Care Home 101 Acacia House 73 108 ACH UK Adisham House 75 Admiral House 107 Age UK Herne Bay 79 Agincare 52 91 Alandale Residential Home Alexander House 91 Alexandria’s Residential 94 Care Home Allens Mead 94 27 Allied Healthcare Allington Way – 97 MCCH Society Limited All About Care Ltd 78 All Seasons Care Services 28 Alma Lodge 117 Alma Rest Home 117 Alpine Care Home 103 Amber House Residential 107 Care Home Ami Court 93 Anchorage House 107 Anderida 69 Anro House 87 Applecroft 93

136

Appledore 93 123 Aquarius Lodge Arches Residential Care 85 Home Ltd, The Arthur Court 107 Ashbury Court 127 Ashcroft Nursing Home 126 126 Ashdene House Ashford Lodge 69 Ashford Nursing Home 73 Ashgold House 91 Ashingham House 91 69 Ashlea House Ashley Avenue, 3 107 Ashley Avenue, 5 107 Ashley Avenue, 95 107 Ashley Down Nursing Home 95 Ashley Gardens Care Centre 101 Ashley House 107 Ashminster House 73 Ashmore House 79 Ashpoint House 91 Ashstone House 69 Ashton Lodge 97 Ashurst House 117 Ashurst Park Care Home 131 Ashurst Place 133 Ashwood Healthcare

Inside Front Cover 87 Aspen Lodge Aspley House 121 Avante Community Support 24, 62 Avante Care and Support 24, 62 Avondale House 127 28 Audley Care

B Balgowan Nursing Home Barchester Healthcare Barham House Nursing Home Barnetts Barton Court Barty House Nursing Home

www.kent.gov.uk/adultsocialservices

111 58 77 133 117 101

Bay, The 113 Beach House (Birchington) 122 Beach House (Deal) 87 Beacon Hill Lodge 83 Beacon Road, 2 79 Beaconsfield Avenue, 35 91 Beaver Lane, 118 69 Beechcare 113 Beechcare Care Home 87 Beaches, The 113 Beaches Residential Home, The 75 Beechfields 119 Beechtree House Ltd 97 Belmont 69 Beltinge Road, 26 79 Benham Lodge 94 Beresford Gardens, 39 123 119 Berkeley House Bethany House Care Home 115 Bethany Lodge Nursing Home 115 Betsy Clara Nursing Home 101 Beulah Lodge Rest Home Limited 133 Birch House 69 Birches, The 129 Birchwood House Rest Home 133 Birkin Lodge Care Home 133, 135 Birling House 97 Blackburn Lodge LSC 117 Blair Park Residential Care Home 119 Blenheim House 87 Boldshaves Oast 69 Bon Secours 87 Bowercroft Care Home 97 Boxley Road, 239 101 Brabourne Care Centre 73 Bracknell House Residential Care Home 107 Bradbury Grange 83 Bradfield Residential Home 87 Bradford House Residential 126 Care Home

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Alphabetical index

Advertisers are in bold Bradstowe Lodge 122 Bradwell House 111 Brambles Care Home 69 91 Brambling House Brambling Lodge 91 Bramblings Residential Care Home 85 Bramley House 69 Brampton Lodge 107 Brenan House Residential Home 126 Breton Court 73 Bridge Haven 75 Bridge House 75 Bridge House 119 Brightcare 113 Broad Oak Manor Nursing Home 87 Broadmeadow 107 Broadstreet House 107 86 Bromley Park Bromfield House Residential Home 117 Brooklands, 10 131 Broomfield Lodge 79 Bungalow, The 91 113 Bungalow (Lydd), The 54 Bupa Burnham 107 Byfield Court 119

C Camelot Lodge 107 Cameron Lodge 89 Cana (L’Arche) 91 Canterbury Adult 75 Support Unit Capel Grange Private Residential Home 129 Care Choices 30, 52, 72, 74, 84,

86, 108, 122, 124, 130 & 134 Care UK 76, 116 Caring Homes 104, 134 91 Carleton Nursing Home Carlile Lodge 107 Carnalea Residential Home 117 Cartref House 119 Cedar House Residential Care Home 111 Cedar Oaks 79

social.services@kent.gov.uk

Cedardale Residential Home 97 Cedars, The 119 89 Channel Lea, 12 Charing Court Residential Home 69 Chase, The 75 Cherries, The 107 Chestfield House 83 Chestnuts Care Home, The 95 Chestnuts, The (Rochester) 119 Chilterns, The 127 97 Chippendayle Lodge Chipstead Lake 103 Church House 97 Church Lane 97 Claremont Care Home 123 Cleveland House Ltd 122 Cliffe Avenue, 15 123 79, 83 Coach House, The Cobham House 91 Colemans Stairs 122 Conifers 79 Cooksditch House Nursing and Residential Home 117 Copperfields Residential Home 94 Cornerways Residential Home 111 Cornford House 135 Cosy Lodge 69 Cotswold Lodge 113 103 Country Home Care Court Lodge 69 Court Regis 119 Cranmore 113 Creedy House 115 Croft, The 69 Crossroads Care 30 Crossways Community 133 Cumberland, The 79 Cumbria House Care Home 107

D Dale Lodge Dale Mount Dalkeith Lodge Darenth Grange Deer Park Care Centre DFA Care Ltd

94 94 79 85 122 84

Dorothy Lucy Centre, The Dorriemay House Doubleday Lodge Dumpton Lodge Dunronald Court Durrants Court Barn

97 123 119 122 89 69

E Eastfield 97 Eastry House 93 Eastry Villas 75 Eaton Lodge Nursing Home 129 Ebbsfleet House 126 Echo Square House 94 Eden Cottage 113 Eglantine Villa Residential & Nursing Home 87 Elizabeth Anne Nursing Home, The 126 Elizabeth House 75 Ellens Court 119 79 Elliott House Care Home Elm Lea Residential Care Home 111 Elmwood 98 Elvy Court Nursing Home 121 Emily Jackson, 1 (The Avenues Trust Support Services) 103 Emily Jackson, 2 (The Avenues Trust Support Services) 103 Emily Jackson, 3 (The Avenues Trust Support Services) 103 Emily Jackson House Care Home 105 Esken House 98 Eva’s Folly Residential Home 94

F Fairby Grange Fairfield Manor Fairlawn Residential Home Fairways Residential Home Faith House (L’Arche) Falconer’s Court Fame Care Ltd Family Care Homes Farm House Farm View Fassaroe House

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85 123 98 113 75 103 113 16 69 69 91

137

Alphabetical index Favorita House Residential Home 79 91 Felbrigg House Finn Farm Lodge 107 135 Firtree House Fiveways 83 Foam, The 113 98 Forge House Four Seasons 91 110 Four Seasons Health Care Fourwinds Residential Care Home 126 Foxbridge House 87 119 Frognal Farmhouse Furley Page Solicitors 60

G Gardenia House 85 Garland House 133 Garlinge Lodge Residential Home 133 Gate House 93 Gateway Residential Home, The 91 Gavin Astor House Nursing Home 101 89 Generals Meadow George V Avenue, 5 123 Glen, The 92 Glendale 133 89 Glendale Lodge Gloucester House 105 Glover House 69 Goodwins, The 89 Gordon Lodge Rest Home 127 95 Granby Place Grange Care Home, The 107 Grange, The (Ashford) 69 Grange, The 79 Grange, The (Benenden) 129 Gravesham Place Integrated Care Centre 95 Graywood Care Home 123 123 Green Gables Care Home Greenbanks 75 Greenbanks Residential 98 Care Home Grenham Bay Court 122 Gresham Residential Care Home 123

138

Advertisers are in bold 107 Grimston House Grosvenor Care Centre 123 Grosvenor Court Residential Home 107 Grove Residential Home, The 98 Grove Villa Care 89

H Hadlow Road, 31 129 Hadlows, The 129 Hailey Residential Care Home, The 79 Halden Heights Care Community 73 Hale Place 38 Hale Place Farmhouse 129 Hale Place Garden Lodge 129 Hall, The 69 135 Halliwell Hamilton’s Residential Home 75 Hanningfield Retirement Home Ltd 121 Harbledown Lodge 77 79 Harbour Care Home Harbour House 107 Harpwood Residential Home 103 Harrington Cottage 69 Hartley House 133 85 Haslington Residential Home Hastings Avenue, 89 125 Hatfield Lodge Care Home 107 Haven Care Home, The 98 Hawkinge House 111 Haydon-Mayer Care Home 83 Hazeldene House 133, 135 Hazelwood Nursing Home 87 Heath Road, 85 – 98 MCCH Society Limited Heathfield Residential Home 69 Hedgerows, 1 & 2 101 Hengist Field Care Centre 121 Heritage Care 84 Heron House 79 Hevercourt 95 High Hilden 129 High Meadow Nursing Home 77 High Pines Residential Home Limited 81 High View Oast Care Home 77

www.kent.gov.uk/adultsocialservices

Highfield Care Home Highfield Private Rest Home Highfield Residential Home Highfield Road, 29 Highland House Hill Farm Hillbeck Residential Care Home Hillbrow Hillside HMT Care Limited Hockeredge, The Hollies Residential Home, The Hollies Rest Home, The Holly Cottage Hollyrood – MCCH Society Limited Holywell Park Homelands Homeleigh Homeleigh Farm Homeville Honeyfield Hothfield Manor Limited Hythe Nursing Home

77 111 122 85 75 121 99 92 129 81 129 95 133 71 99 103 71 89 113 125 87 73 111

I Iden Manor Care Home 101 117 Insight Eastchurch Insight Teynham 121 Island Residential Home, The 117 Ivy Bank Residential Care Home 92 Ivy Cottage 71

J Jemmett Road, 165 John Street, 17 Juniper

71 99 71

K Kearsney Manor Nursing Home 93 Keele House Care Home 126 Kent Care Homes Association 20 Kent Community Care Association 22 & 23 Kent House 122 Kentwood House Nursing Home 87 Kiln Court 117

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Alphabetical index

Advertisers are in bold Kimberley Residential Home 81 Kimberley Residential Home Ltd 85 King Edward House 75 Kingsfield Care Centre 117 Kingsley 81 Kingston House (Canterbury) 75 Kingston House 125 Kippington Nursing Home 105 Knoll Nursing Home, The 91

L Laburnum House 107 Lady Dane Farmhouse 117 Laleham, The 81 Lancaster Gardens, 34 81 Larchmere House Nursing Home 135 Larchwood Grove 95 Laurels Care Home, The 89 Laurels, The 71 Laureston House Residential Home 92 Lavenders 131 Leeza Court (Welcome House) 121 Lindau Residential Home 113 135 Little Court Nursing Home Little Ewell (L’Arche) 92 Little Glen 92 Little Oyster Residential Home 117 Littlebourne House Residential 75 Care Home Littlecroft 113 London Road, 71 133 Loose Court 99 Loose Valley Nursing Home 101 129 Lourdes Community, The Lower Robin Hood Lane, 146 – 99 MCCH Society Limited Lukestone Dementia 101 Nursing Home Lulworth House Dementia 99 Residential Care Home Lyndhurst Rest Home 83 Lynton House 122

M Madeira Lodge Care Home Magenta Magnolia House Maidstone Care Centre

113 109 99 101

social.services@kent.gov.uk

Maidstone Road, 492 99 Malham Drive, 4 125 Maltreath Residential Care Home 125 Mandalay 109 Mandalay, The 89 Maple House 109 Marine Parade, 18 – MCCH Society Limited 83 Mariner’s Folly 95 109 Marlborough House Marshlands 113 Martha Trust 91 Martins 126 Maurice House 123 71 May Lodge May Morning 71 Mayflower Care Centre 97 83 Maylands MCCH 18 Meadow Dean 92 Meadowside 89 Melanie Ann Trust Residential Home, The 99 Melanie Ann Trust, The 99 Melvyn & Jan John 93 86 Meyer House MGL Healthcare Inside Back Cover Michael Yoakley 123 Milestone House 89 Mill House 117 Millfield House 109 Milton Road, 66 (Welcome House) 121 Milton Road, 68 (Welcome House) 121 Milton Road, 72 (Welcome House) 121 Milward House 135 Minnis Lodge 92 83 Miramar Limited Molyneux Park Rest Home 133 Mont Calm Inside Back Cover Mont Calm Care Group 14 Mont Calm Residential Home 99 Mont Calm – Clifton Crescent 109 Mont Calm – Folkestone 109 Mont Calm – Herne Bay 81 Mont Calm – Lydd 113

Mont Calm – Margate Mont Calm – Sandgate Road Mont Calm – Sturry Montagu Court Residential Home Montague House Mount and The Olives, The Mount Ephraim House

125 109 75 125 126 117 133

N Nellsar Homes 84, 86, 88, 96, 98,

100, 118, 120, Nelson Park Homes 108 Nelson Park Supported Living 108 Neptune House 119 New Bungalow, The 71 New Century Care 56 Newington Court 121 Newington Road, 163 126 Newlands 75 Newlands Residential Home 89 Newlyn Residential Home, The 126 Newpark 133 Nicholas James Care Homes 8 & 9 Norfolk House 127 North Lodge Care Home 125 Northdown Residential Home 71 Nowell Cottage 111

O Oakdene Rest Home 119 Oakfield House 75 Oaklands 71 Oast, The 99 127 Ocean Swell Old Downs Dementia Residential Care Home, The 85 Old Farm House Residential Home, The 75 Old Rectory, The 75 Old Rectory Residential Home, The 113 Old Rectory Retirement Home, The 75 Old School House 113 Old Vicarage, The 89 Optima Care 16 Orchard Cottage 95

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139

Alphabetical index

Advertisers are in bold

Orchard House (Ashford) Orchard House Osborne Court Osborne House Overcliffe House Oxenden House Care Home

71 81 117 126 95 81

P P J May 92 113 Paddock, The Paddock House 111 115 Palm Care Park Road, 78–82 121 Park View Care Centre 73 99 Parkwood House Pelham House 109 Pelham Lodge Residential 95 Care Home Pelham Manor 95 99 Pelican Court, 6 Pepenbury 133 Perry’s Close, 9 117 Peter Gidney (Neuro-Disability) 87 Centre Phillipines Close, 1 103 (Self Unlimited) Phoenix House 89 Pilgrim’s View 99 Pilgrims Lodge Residential Home 77 Pilgrims Way Care Home With Nursing 99, 101 Pine Lodge Care Centre 121 Pinehurst House Nursing Home 105 135 Pines, The Poplars Care Centre, The 101 135 Poppies Port Regis 122 Prices Avenue, 22 125 Priory Mews Nursing Home 87

R

Red House Nursing Home, The 77 Redcot Lodge Residential 125 Care Home Reddington House 92 Redlynch House 111 Residential Home Redwalls 77 Resthaven Residential Home 81 Rhyme House 121 Richardson Court 71 71 Richardson Court Cottage Rivendell, The 81 Riverlea House 92 Roberta House 77 Rockdale House 103 81 Rockrose Rest Home Romney Cottage Residential Care 115 Home 77 Roper House Rose Cottage (Ashford) 71 Rose Cottage (Romney Marsh) 115 Rose Farm House 126 Rose Lawn Residential Home 125 95 Rosebank Residential Home Rosecroft 115 125 Rosedene Rosehurst Care Home 89 Roselands 81 Rosemary Cottage 71 Rosemere Care Home 109 Rosewood Residential Care Home 85 Rosset Holt Care Home 135 Roxburgh House 127 95 Ruby Lodge Russell Court Nursing Home 87 Rusthall Lodge Care Home 135 Rusthall Respite 135

S Saltings, The 115 Saltwood Care Centre 111 Sandbanks Care Home 115 Sandwich Road, 55 92 Sandgate Manor 109 Saxon Lodge Residential Home Ltd 77 S E K Group 28

Radnor House Rainbow, The (L’Arche) Ramsgate Care Centre Ranc Care Homes Ravenlea Rectory House

109 77 126 72, 94, 100 109 99

140

www.kent.gov.uk/adultsocialservices

115 Seabourne House Seabreezes 115 Seabrook Road, 26 111 Seaview 109 Seven Springs 135 Sevington Mill 71 Seymour House 81 Shakespeare House 92 Shakti Lodge 85 Shalom 125 Sheringham House 95 Shipbourne Road, 288 131 Sholden Hall Residential Retreat 89 Shore Lodge 85 126 Shottendane Nursing Home Signature 82 Singleton Nursing and Residential Limited Home 73 77 Smock Acre Sobell Lodge (Leonard Cheshire Disability) 101 Sonya Lodge Dementia Residential Care Home 85 Southfields 71 99 Southlands Sovereign House 81 122 Spencer House Spenser Road, 37 81 Springfield House 122 Springfield Residential Home 127 Springs Community, The 115 St Alban’s House 89 St Alphege Road 92 St Anselm’s Nursing Home 91 St Benedict’s Nursing / Residential Home 83 St Brannocks 115 St Brelade’s 81 St Claire’s Care Home 109 St Gabriel’s House – 127 Apartments and Dane End St George Residential Care Home 83 St Helier’s Hotel 109 St John Home 83 St John’s Cottage 105 St John’s Church Road, 33 109

0300 333 5433

Advertisers are in bold

Alphabetical index

St Margaret’s Nursing Home 111 83 St Martin’s St Mary’s 92 St Michaels Nursing Home 129 92 St Michael’s St Peter’s Convent 81 97 St Peter’s Nursing Home 126 St Peter’s Care Home St Peters Row, 1–3 131 93 St Stephens St Valery Care Home 71 St Winifred’s Dementia Residential Care Home 89 85 Station Road, 33a Stanholm Residential Care Home for the Elderly 103 101 Staplehurst Manor 81, 83 Strode Park House 71 Summerlands Summerville 125 Sunnyfields 119 Sunrise Operations of 105 Sevenoaks Limited Sunset Lodge 135 Sussex Avenue, 26a – 77 MCCH Society Limited Sutton Avenue, 101 – 99 MCCH Society Limited Sutton Valence Care Home 101 92 Swerford House Sycamore Heights – 77 MCCH Society Limited Sycamore Lodge 71

T Tamarisk Tanglewood Tarrys Residential Home Ltd Temple Ewell Nursing Home Terrance House The Knoll Nursing Home & Ami Court The Old Vicarage Thorndene Tonge Road, 99 Tosh Lodge

115 109 81 93 125 90 88 93 121 73

social.services@kent.gov.uk

Tralee Rest Home Tranquility House Treetops Residential Home Tristford Tudor Lodge Tunbridge Wells Care Centre Tunbury Avenue, 151 – MCCH Society Limited Turketel Road, 8 Turnbull Close, 56–58 Turnbull Place, 1 & 2 Twyford House Tynwald Residential Home

83 109 125 109 109 135 99 109 85 121 93 111

U Ulcomb House Underwood Uplands House Upton House

121 135 81 89, 93

V Vale Residential Care Home, The 99 Valley House 77 Villa Maria 111

W Walmer Care Centre 89 Wantsum Lodge 126 Warren Lodge Nursing Home 73 Warwick Park Nursing Home 135 Waterside House Residential Care Home 119 Wayfarers 93 Welcome Home 119 89 Wellington House Wells House Nursing Home 111 Wells Lodge Nursing Home 111 West View Integrated 73 Care Centre Westbank Care Home 131 Westbrook House 125, 126 Westbury House 89 Westcliffe House 127 Westerham Place Residential Care Home 105 Westgate College for Deaf People and the Road Project 125

Westview Wheatfield Drive, 17 Whiston House White Cliffs Lodge White Lodge White Lodge Residential Home Whitebirch Lodge Whiteleaf Cottage Whitfield Care Home Whitson House Whitstable Nursing Home Whitstable Road, 94 – MCCH Society Limited Wildash’s Willows Care Centre, The Willows, The Willows Residential House, The Wilmington Manor Wimbledon House Residential Care Home Winchester House Care Home Winchester House Windmill Lodge Windsor House Withens Nursing Home, The Wolverton Court Wombwell Hall Nursing Home Woodchurch House Woodgate – MCCH Society Limited Woodlands Woodlands Villa Woodside Residential Care Home Woodstock Dementia and Residential Care Home Wurel House Wychdene

109 131 73 93 125 105 81 121 93 73 83 77 131 126 111 119 87 81 97 119 95 127 97 93 87 73 99 123 99 93 121 121 122

Y Yew Tree House Residential Care Home for the Elderly 73 Yoakley House 125 York House Care Home 73 York Terrace, 3 125

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141

Specialist indices

Advertisers are in bold

Specialist indices These indices will assist you in your search for care. Specialist providers are presented by care category.

Learning disability providers

A Adisham House Allens Mead Allington Way – MCCH Society Ltd Alma Lodge Amber House Residential Care Home Anchorage House Anderida Anro House Appledore Ashdene House Ashford Lodge Ashgold House Ashurst House Ashingham House Ashlea House Ashley Avenue, 3 Ashley Avenue, 5 Ashley Avenue, 95 Ashpoint House Ashstone House Ashurst House Aspley House

75 94 97 117 107 107 69 87 93 126 69 91 117 91 69 107 107 107 91 69 117 121

B Bay, The Barham House Nursing Home Beach House (Deal) Beacon Road, 2 Beaconsfield Avenue, 35 Beaver Lane, 118 Beechcare Beaches, The Beeches Residential Home, The Belmont Beltinge Road, 26 Benham Lodge Beresford Gardens, 39 Berkeley House

142

113 77 87 79 91 69 113 113 75 69 79 94 123 119

Birch House Birches, The Birling House Blenheim House Boldshaves Oast Bon Secours Boxley Road, 239 Bradford House Residential Care Home Bradwell House Bridge House Bridge House Brightcare Broadstreet House Brooklands, 10 Bungalow (Lydd), The Bungalow, The Byfield Court

69 129 97 87 69 87 101 126 111 75 119 113 107 131 113 91 119

C Cameron Lodge 89 Cana (L’Arche) 91 Canterbury Adult Support Unit 75 Carlile Lodge 107 Cartref House 119 Cedar Oaks 79 Cedars, The 119 Channel Lea, 12 89 107 Cherries, The Chilterns, The 127 Church House 97 Church Lane 97 122 Cleveland House Ltd Cliffe Avenue, 15 123 Coach House, The 79, 83 Cobham House 91 Colemans Stairs 122 79 Conifers Copperfields Residential Home 94 Cosy Lodge 69 Cotswold Lodge 113 Country Home Care 103

www.kent.gov.uk/adultsocialservices

Court Lodge Cranmore Croft, The

69 113 69

D Dalkeith Lodge Dorriemay House Dunronald Court Durrants Court Barn

79 123 89 69

E

Eastry House 93 Eastry Villas 75 Ebbsfleet House 126 94 Echo Square House Eden Cottage 113 Ellens Court 119 Elmwood 98 Emily Jackson, 1 (The Avenues Trust Support Services) 103 Emily Jackson, 3 (The Avenues Trust Support Services) 103 Esken House 98 Eva’s Folly Residential Home 94

F Faith House (L’Arche) Falconer’s Court Fame Care Ltd Farm House Farm View Felbrigg House Finn Farm Lodge Fiveways Foam, The Forge House Four Seasons Foxbridge House Frognal Farmhouse

75 103 103 69 69 91 107 83 113 98 91 87 119

G

Gate House 93 Gavin Astor House Nursing Home 101 George V Avenue, 5 123

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Specialist indices

Advertisers are in bold

Learning disability Older People continuedproviders continued Glen, The Glover House Goodwins, The Granby Place Grange, The (Benenden) Grange, The Greenbanks Grosvenor Court Residential Home Grove Villa Care

92 69 89 95 129 79 75 107 89

H Hadlow Road, 31 Hall, The Harbour House Harrington Cottage Hastings Avenue, 89 Heath Road, 85 – MCCH Society Limited Hedgerows, 1 & 2 Heron House Highfield Road, 29 Hill Farm Hillbrow Hillside Holly Cottage Hollyrood – MCCH Society Limited Homelands Homeleigh Farm Homeville

129 69 107 69 125 98 101 79 85 121 92 129 71 99 71 113 125

I Insight Eastchurch Insight Teynham Ivy Cottage

117 121 71

J Jemmett Road, 165 John Street, 17 Juniper

71 99 71

K Kentwood House Nursing Home 87 King Edward House 75 Kingsfield Care Centre 117 Kingsley 81 Kingston House (Canterbury) 75

social.services@kent.gov.uk

125

Kingston House

L Laburnum House Lady Dane Farmhouse Lancaster Gardens, 34 Larchwood Grove Laurels Care Home, The Little Ewell (L’Arche) Little Glen Little Oyster Residential Home Littlecroft Lower Robin Hood Lane, 146 – MCCH Society Limited Lynton House

107 117 81 95 89 92 92 117 113 99 122

M Magenta Magnolia House Maidstone Road, 492 Malham Drive, 4 Mandalay, The Maple House Mariner’s Folly Marlborough House Marshlands Martha Trust Martins May Lodge May Morning Maylands Meadowside Melanie Ann Trust Residential Home, The Melanie Ann Trust, The Melvyn & Jan John Milestone House Mount and The Olives, The

109 99 99 125 89 109 95 109 113 91 126 71 71 83 89 99 99 93 89 117

N Neptune House New Bungalow, The Newington Road, 163 Newlands Newpark Northdown Residential Home Nowell Cottage

119 71 126 75 133 71 111

O Oaklands 71 Old Rectory, The 75 113 Old School House Orchard House 71 Osborne Court 117 Osborne House 126 Overcliffe House 95, 126 Oxenden House Care Home 81

P P J May Paddock, The Palm Care Park Road, 78-82 Parkwood House Pelham Manor Pelican Court, 6 Pepenbury Perry’s Close, 9 Phillippines Close, 1 (Self Unlimited) Pines, The Poplars Care Centre, The Poppies Prices Avenue, 22

92 113 115 121 99 95 99 133 117 103 135 101 135 125

R Radnor House Rainbow, The (L’Arche) Ravenlea Rectory House Reddington House Redwalls Rhyme House Richardson Court Richardson Court Cottage Rivendell, The Roper House Rose Cottage (Ashford) Rose Cottage (Romney Marsh) Rose Farm House Rosecroft Roselands Rosemary Cottage Rusthall Respite

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109 77 109 99 92 77 121 71 71 81 77 71 115 126 115 81 71 135

143

Specialist indices

Advertisers are in bold

Learning disability providers continued

S Saltings, The Sandwich Road, 55 Seabourne House Seabreezes Seabrook Road, 26 Seaview Seymour House Shakespeare House Shalom Sheringham House Shipbourne Road, 288 Shore Lodge Smock Acre Southfields Southlands Spenser Road, 37 Springfield House Springs Community, The St Brannocks St Gabriel’s House – Apartments and Dane End St John’s Cottage St John’s Church Road, 33 St Michael’s St Peters Row, 1–3 St Stephens

115 92 115 115 111 109 81 92 125 95 131 85 77 71 99 81 122 115 115 127 105 109 92 131 93

Station Road, 33a Strode Park House Summerlands Summerville Sunnyfields Sussex Avenue, 26a – MCCH Society Limited Sutton Avenue, 101 – MCCH Society Limited Swerford House Sycamore Heights – MCCH Society Limited

85 81, 83 71 125 119 77 99 92 77

T Tamarisk Tanglewood Temple Ewell Nursing Home Thorndene Tonge Road, 99 Tunbury Avenue, 151 – MCCH Society Limited Turketel Road, 8 Turnbull Close, 56–58 Turnbull Place, 1 & 2 Twyford House

115 109 93 93 121 99 109 85 121 93

81

V Valley House

77

W Waterside House Residential Care Home Welcome Home Wellington House Westbury House West View Wheatfield Drive, 17 Whiston House White Cliffs Lodge Whiteleaf Cottage Whitstable Road, 94 – MCCH Society Limited Willows, The Winchester House Windmill Lodge Windsor House Wolverton Court Woodgate Wurel House

119 119 89 89 109 131 73 93 121 77 111 119 95 127 93 99 121

Y

U Ulcomb House

Uplands House

121

York Terrace, 3

125

Colemans Stairs Cornford House Creedy House

122 135 115

Physical disability providers

A

Abbey Court 105 Acacia House Nursing Home 73 Ashcroft Nursing Home (Margate) 126 Ashdene House 126 Ashford Nursing Home 73 Ashurst House 117

B

Barham House Nursing Home Beacon Hill Lodge Beach House (Deal) Beechcare Bethany House Care Home Bethany Lodge Nursing Home Betsy Clara Nursing Home

144

77 83 87 113 115 115 101

Birches, The 129 Birling House 97 Boxley Road, 239 101 Brambling House 91 Brambling Lodge 91 Broad Oak Manor Nursing Home 87 Broadmeadow 107 Burnham 107

C Cameron Lodge Chipstead Lake Church Lane Cliffe Avenue, 15 Coach House, The Cobham House

www.kent.gov.uk/adultsocialservices

89 103 97 123 79, 83 91

D

Dunronald Court

89

E

Eastry House 93 Eastry Villas 75 Eaton Lodge Nursing Home 129 Emily Jackson, 1 (The Avenues Trust Support Services) 103 Emily Jackson, 2 (The Avenues Trust Support Services) 103 Emily Jackson, 3 (The Avenues Trust Support Services) 103

0300 333 5433

Specialist indices

Advertisers are in bold

Physical disability providers continued Eva’s Folly Residential Home

94

F Fame Care Ltd 113 Foam, The 113 Fourwinds Residential Care Home 126 87 Foxbridge House

G Gardenia House 85 Gate House 93 Gavin Astor House Nursing Home 101 George V Avenue, 5 123 69 Glover House 75 Greenbanks Grove Villa Care 89

H Hadlows, The Hartley House Hastings Avenue, 89 Hawkinge House Hengist Field Care Centre Heron House High Meadow Nursing Home High View Oast Care Home Highfield Care Home Hill Farm HMT Care Limited Hockeredge, The Hollies Rest Home, The Hothfield Manor Limited

129 133 125 111 121 79 77 77 77 121 81 129 133 73

I Iden Manor Care Home 101 Island Residential Home, The 117

J John Street, 17

99

K Kentwood House King Edward House Kingsfield Care Centre Kingston House Kippington Nursing Home

87 75 117 125 105

social.services@kent.gov.uk

L Lady Dane Farmhouse Lancaster Gardens, 34 Larchwood Grove Little Court Nursing Home Little Oyster Residential Home Littlecroft Loose Court Lynton House

117 81 95 135 117 113 99 122

M Mandalay, The Martha Trust Maylands Milestone House Millfield House Miramar Limited Mount Ephraim House

89 91 83 89 109 83 133

N New Bungalow, The Newington Court

71 126

O Ocean Swell Old Rectory, The Orchard House Orchard House (Ashford)

127 75 81 71

P Pines, The Peter Gidney Neuro-Disability Centre Poplars Care Centre, The Priory Mews Nursing Home

135 87 101 87

R Ravenlea 109 Rectory House 99 Red House Nursing Home, The 77 Redwalls 77 Resthaven Residential Home 81 Rhyme House 121 Roper House 77 Roselands 81 Rosemary Cottage 71 Roxburgh House 127

Russell Court Nursing Home Rusthall Lodge Care Home Rusthall Respite

87 135 135

S Saltwood Care Centre 111 Sandgate Manor 109 Seven Springs 135 Smock Acre 77 Sobell Lodge (Leonard Cheshire Disability) 101 Spenser Road, 37 81 St Benedict’s Nursing / Residential Home 83 St Gabriel’s House – Apartments and Dane End 127 Staplehurst Manor Nursing Home 101 Strode Park House 81, 83 Sunnyfields 119 Sutton Valence Care Home 101 Sycamore Lodge 71

T Tamarisk Temple Ewell Nursing Home Terrance House Thorndene Tristford Turnbull Close, 56–58

115 93 125 93 109 85

V Villa Maria

111

W Welcome Home Westbank Care Home Westbrook Avenue, 87 Westbury House Withens Nursing Home, The White Lodge Residential Home Wilmington Manor Winchester House Care Home Woodchurch House

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119 131 125 89 97 105 87 97 73

145

Specialist indices

Advertisers are in bold

Older People Dementia care providers People with dementia

A

Abbeyfield Connors House 75 Abbeyfield Dene Holm 94 Abbeyfield Edward Moore House 94 Abbeyfield Stangrove Lodge 103 Abbeyfield Woodgate 129 Abbeyrose House 97 Abbotsleigh Dementia Nursing and Residential Care Home 101 Admiral House 107 Age UK Herne Bay 79 Alexander House 91 Alma Rest Home 117 103 Alpine Care Home Applecroft 93 Aquarius Lodge 123 Arches Residential Care Home, The 85 Ashcroft House 126 Ashley Gardens Care Centre 101 Ashley House 107 Ashminster House 73 Aspen Lodge 87

B

Barham House Nursing Home 77 131 Barnetts Barton Court 117 Beacon Hill Lodge 83 Beechtree House Ltd 97 Betsy Clara House Nursing Home 101 Blair Park Residential Care Home 119 Bowercroft Care Home 97 Bradbury Grange 83 Brambling House 91 Brambling Lodge 91 Bridge Haven 75 Broadmeadow 107 Broomfield Lodge 79

C

Capel Grange Private Residential Home 129 Cedardale Residential Home 97 Chase, The 75 Chestfield House 83 Chestnuts Care Home, The 95

146

Chippendayle Lodge Claremont Care Home Cornford House Court Regis Creedy House Cumberland, The

D

Dale Lodge Dale Mount Darenth Grange Dorothy Lucy Centre, The

E

Eastfield Eastry House Eglantine Villa Residential & Nursing Home Elizabeth Anne Nursing Home, The Elizabeth House Elliott House Care Home Elvy Court Nursing Home Emily Jackson House Care Home

F

Fassaroe House

G

Gardenia House Gateway Residential Home, The George V Avenue, 5 Gloucester House Gravesham Place Integrated Care Centre Greenbanks Greenbanks Residential Care Home Grosvenor Care Centre

H

97 123 135 119 115 79 94 94 85 97 97 93 87 126 75 79 121 105 91 85 91 123 105 95 75 98 125

Halden Heights Care Community 73 Hale Place Farmhouse 129 Hale Place Garden Lodge 129 Hamilton’s Residential Home 75 Harbledown Lodge 77 Hartley House 133 Haslington Residential Home 85 Hatfield Lodge Care Home 107

www.kent.gov.uk/adultsocialservices

Haven Care Home, The 98 111 Hawkinge House Haydon-Mayer Care Home 83 Hazeldene House 133, 135 Hazelwood Nursing Home 87 Heathfield Residential Home 69 Hengist Field Care Centre 121 Hevercourt 95 High Pines Residential 81 Home Ltd Highfield Care Home 77 Hillbeck Residential Care Home 99 Hockeredge, The 129 Hollies Rest Home, The 133 89 Homeleigh Honeyfield 87

I

Iden Manor Care Home 101 Ivy Bank Residential Care Home 92

K

Kentwood House Kimberley Residential Home King Edward House Kingsfield Care Centre

L

Lady Dane Farmhouse Laureston House Residential Home Littlebourne House Residential Care Home Loose Court Lukestone Dementia Nursing Home Lulworth House Dementia Residential Care Home Lyndhurst Rest Home

M

Madeira Lodge Care Home Marlborough House Maidstone Care Centre Mandalay Mayflower Care Centre Maylands Meadow Dean Mill House Milward House

87 81 75 117 117 92 75 99 101 99 83 113 109 101 109 97 83 92 117 135

0300 333 5433

Specialist indices

Advertisers are in bold

People with dementia continued Dementia care providers continued Older People continued Miramar Limited Mont Calm Residential Home Mont Calm – Folkestone Mont Calm – Herne Bay Mont Calm – Lydd Mont Calm – Margate Mont Calm – Sandgate Road Mont Calm – Sturry Mount Ephraim House

N

Newlands Newlands Residential Home Newington Court North Lodge Care Home Northdown Residential Home

O

Oakdene Rest Home Old Downs Dementia Residential Care Home, The Old Rectory, The Old Rectory Residential Home, The Old Vicarage, The

83 99 109 81 113 125 109 75 133 75 89 121 125 71 119 85 75 113 89

P

Park View Care Centre 73 Pelham Lodge 95 Residential Care Home Pilgrims Lodge Residential Home 77 Pilgrim’s View 99 Pine Lodge Care Centre 121 Poplars Care Centre, The 101 Port Regis 122 87 Priory Mews Nursing Home

R

T

Resthaven Residential Home Roberta House Romney Cottage Residential Care Home Roper House Rosehurst Care Home Roselands Rosewood Residential Care Home Rusthall Respite

81 77 115 77 89 81 85 135

S Saltwood Care Centre Sandbanks Care Home Shakti Lodge Sholden Hall Residential Retreat Sonya Lodge Dementia Residential Care Home Springfield Residential Home St Anselm’s Nursing Home St Brelade’s St Claire’s Care Home St Martin’s St Michaels Nursing Home St Peters Nursing Home St Peter’s Care Home St Valery Care Home St Winifred’s Dementia Residential Care Home Sunset Lodge Sunrise Operations of Sevenoaks Limited

111 115 85 89 85 127 91 81 109 83 129 97 126 71 89 135 105

Tarrys Residential Home Limited 81 Temple Ewell Nursing Home 93 Tralee Rest Home 83 Tranquility House 109 Tudor Lodge 109 Tunbridge Wells Care Centre 135

U

Upton House

89, 93

V

Vale Residential Care Home, The 99 Villa Maria 111

W

Walmer Care Centre 89 Warren Lodge Nursing Home 73 119, 126 Welcome Home Westbrook House 125, 126 West View Integrated Care Centre 73 93 Whitfield Care Home Whitstable Nursing Home 83 Willows Care Centre, The 126 Winchester House Care Home 97 Woodchurch House 73 Woodside Residential Care Home 93 Woodstock Dementia and Residential Care Home 121

Y

Yew Tree House Residential Care Home for the Elderly

73

Mental health care providers

A

Abbeyrose House Anro House Arthur Court Ashdene House Ashingham House Ashley Gardens Care Centre Ashstone House Avondale House

B

Beach House (Birchington)

97 87 107 126 91 101 69 127 122

social.services@kent.gov.uk

Beechtree House Ltd 97 Betsy Clara House Nursing Home 101 Boxley Road, 239 101

C Camelot Lodge Cedars, The Chestnuts, The (Rochester) Chilterns, The Church Lane Cliffe Avenue, 15

107 119 119 127 97 123

Cobham House Conifers Cornford House Crossways Community

91 79 135 133

D Deer Park Care Centre Dorothy Lucy Centre, The

122 97

E Eastry Villas

18001 0300 333 5433

75

147

Specialist indices

Advertisers are in bold

Mental health care providers continued Elizabeth Anne Nursing Home, The 126 75 Elizabeth House

Kingston House

F

Lancaster Gardens, 34 Laurels, The Leeza Court (Welcome House) London Road, 71 Lulworth House Dementia Residential Care Home

Fairby Grange Foam, The Forge House Foxbridge House

85 113 98 87

G

Gardenia House Graywood Care Home Grosvenor Care Centre

85 123 125

H

Hailey Residential Care Home, The Harbour Care Home Hartley House Hawkinge House Hazeldene House Heron House Highfield Care Home Hill Farm Hockeredge, The Hollies Rest Home, The Homeleigh

79 79 133 111 133, 135 79 77 121 129 133 89

K

Kentwood House King Edward House Kingsfield Care Centre

87 75 117

L

125 81 71 121 133 99

M

Madeira Lodge Care Home 113 Maltreath Residential Care Home 125 Marine Parade, 18 – MCCH Society Limited 83 May Morning 71 Mayflower Care Centre 97 Milton Road, 66 (Welcome House) 121 Milton Road, 68 (Welcome House) 121 Milton Road, 72 (Welcome House) 121

O

Old Rectory, The

P

Paddock House Phoenix House Poplars Care Centre, The

R

Rectory House Roberta House Romney Cottage Residential Care Home

75 111 89 101 99 77 115

Roper House Roselands Rosemere Care Home Ruby Lodge

S

Sandbanks Care Home Shakespeare House St Alphege Road St Anselm’s Nursing Home St Brannocks

77 81 109 95 115 92 92 91 115

T

Terrance House 125 Tosh Lodge 73 109 Tranquility House Tunbridge Wells Care Centre 135

U

Underwood

135

W

Wellington House Westbury House Whiston House White Cliffs Lodge Willows Care Centre, The Wimbledon House Residential Care Home Woodchurch House Woodlands Villa Wurel House

89 89 73 93 126 81 73 99 121

Domiciliary care providers 1.2.1 Care & Mobility Limited – 1.2.1 Care & Mobility 1st Care

A

31 31

Abbey J & G Care Limited 31 Abbey Medical Services Ltd 31 Acare 31 Accessible Care 31 Active Assistance –Sevenoaks 31 Affinity Trust – Domiciliary Care Agency - Kent 31 Age Concern Chatham 31 Age Concern Faversham 31 Age UK Dover Community Support 31 Age UK Tunbridge Wells 48

148

All Seasons (Kent) Limited Allied Healthcare – Ashford Allied Healthcare – Chatham Allied Healthcare – Gravesend Allied Healthcare – Maidstone Allied Healthcare – Tonbridge Alzheimer’s Society South West – Kent and Medway Alzheimer’s and Dementia Support Services Angels Home Care (Kent) Limited Ashford and Tenterden Independent Living Scheme Aspirations Kent Athlone Care Limited – Dartford

www.kent.gov.uk/adultsocialservices

31 31 31 31 31 31 31 31 31 33 33 33

Audley Care Bearsted 33 Audley Care Tunbridge Wells 33 Avalon Enterprise (UK) Limited 33 Avante Community Support 33 Avenues Trust Community Support Services (East Kent), The 33 Avenues Trust Community Support Services Team (West Kent), The 33 Avondale House 33

B

BAC Care Limited Bay View Care Ltd Beech Tree Total Care Ltd – South East Kent

33 33 33

0300 333 5433

Specialist indices

Advertisers are in bold

Domiciliary care providers and Community support services continued Beech Tree Total Care Ltd – 33 Tonbridge/Tunbridge Wells Birchwood Care Services 33 Blossoms Supported Living DCA 33 Bluebird Care (Ashford & Swale) 33 Bluebird Care (Canterbury and Thanet) 33 Bluebird Care (Gravesham and Dartford) 33 Bluebird Care 33 (Maidstone & Tonbridge) Bluebird Care (Sevenoaks) 33 Bluebird Care 33 (Tunbridge Wells) Boldglen Limited (Sheppey) 33 Building Bridges Home Support Services 35

C

Camelot Lodge 35 Cancare Home Services Limited 35 Capital Care and Support 35 Care At Home Services (South East) Ltd 35 Care Company, The 35 Caring Company, The 35 35 Care Sisters Limited Care UK 35 Care UK Home Care 35 Care Yes 35 Caremark (Sevenoaks) 35 Caremark (Thanet) 35 Carers Choice 35 Carers First 35 Carewatch (Maidstone–Ashford) 35 Caring for Your Needs 35 Cartref Homes Supported Living Scheme 35 CKK Support Limited 35 Chameleon Care (Dartford) 35 Chameleon Care (Dover) 35 Choice Resources Services LLP 35 Churchfield Care 35 Cleveland House Limited 35 Cobham House Kent Domiciliary Care Agency 37 Cobham House Medway 37 Domiciliary Care Agency ComCare 37

social.services@kent.gov.uk

Community Lifeline Community Nursing & Care Agency Limited Community Support Services Domiciliary Agency Cottage, The Country Folk Care Craegmoor Supporting You in the South East Crossroads Care East Kent Crossroads Care West Kent Crown House

37 37 37 37 37 37 37 37 37

D

Dimensions – Kent Domiciliary Care Office Direct Care (Kent) Domiciliary Care Agency – Kent Dorriemay House Dover and Deal Independent Living Scheme

39 39 39 39 39

E

East Kent Mencap Domiciliary Service 39 Elderberry Care Services (Kent) Limited 39 Elysium Supported Living Limited 39 Enara Country Care 39 Enara D&J Home Care – Folkestone 39 Enara Home Service 39 Enara Home Service – Canterbury 39 Enara Home Service – Deal 39 Enara Home Service – Folkestone 39 Enara Home Service – New Romney 39 Enara Home Service – Thanet 39 Everycare (West Kent) Ltd 39

F

First Class Care Team Limited Folkestone Independent Living Scheme Forge House Future Home Care Limited Kent

G

39 39 39 39

Garden of Kent Homecare Ltd,The T/A The Garden of England Homecare 39 Genuine Care Homecare Services 39 Gilaron Domiciliary Care Agency 39

Giles Care Limited Goodman Centre Bearsted Gravesend Age Concern

39 41 41

H

Halden Heights Care Community Assisted Living 41 41 Handled With Care At Home Hawkinge House 41 Head First (Assessment, R ehabilitation and Case 41 Management) LLP Helping Hand Care Company Ltd 41 Here2Care (Dartford) 41 HF Trust – Lympne Place (High Trees and The Beeches) 41 HLC Care Employment Agency 41 Home Care Solutions Limited 41 Home Choice Care Gravesend 41 41 Home Instead Senior Care Home Service Complete Care LLP 43 43 Home Support Home Support Network (Gravesend) 43 Homecare – Thanet and Sandwich 43 Housing 21 – Bradstow Court 43 Housing 21 – Buckland Court 43 43 Housing 21 – Emily Court Housing 21 – Joseph Hadlum 43 Housing 21 – King Edward Court 43 Housing 21 – Summer Court 43 Housing 21 – Thomas Place 43 Housing 21 – Tovil Green Court 43 HQL Domiciliary Care & 43 Outreach Support

I

I SAY Supported Living Services 43 Independence Support Services LLP 43

J

Jasmine Domiciliary Care Agency 43

K

KDCare Kent Care at Home Service Kent Carers Limited – Head Office Kent DCA Kent Enablement at Home Kent Social Care Professionals Domiciliary Service

18001 0300 333 5433

43 43 43 43 43 43

149

Specialist indices

Advertisers are in bold

Domiciliary care providers and Community support services continued Kent Supported Living Services Key Care Management

L

L’Arche Kent Lauriem LLP – Aylesford Lauriem LLP – Ramsgate Liberty Homecare Liberty Lodge Limited Lifechoice Lyn’s Care Limited

43 45 45 45 45 45 45 45 45

M

Mannaz Support Services 45 45 MCCH (Hermitage Court) Mears Care – Ashford 45 Meridian Community Care Limited 45 Meritum Independent Living 45 (Ashford) Meritum Independent Living 45 (Folkestone) Meritum Independent Living 45 (Maidstone) MH Community Care Limited 45 Mobile Dentist Company, The 42

N

NAS Community Services (Kent) 45 45 Nelson Park Care Limited New Horizons Broad Oak Limited 45 Nightingale Homecare and Community Support Services Ltd 45 Nurse Plus & Carer Plus UK Ltd 47 Nurse Plus and Carer Plus (UK) Limited – 65 High Street 47 Nurse Plus and Carer Plus (UK Limited – Suite 18 Ingles Manor 47 Nurse Plus and Carer Plus (UK) L imited – Unit 1A Dane John Works 47

O

One 2 One Private Care Services 47 One Step South Domiciliary Care Agency 47

P

Park House Community Care 47 Park View Domiciliary Care 47 47 Pepenbury Phoenix Domiciliary Care Agency 47 Prestige Nursing 47 PSA Home Care 47

Q

Queen Elizabeth Court

47

R

RNID Action on Hearing Loss Northdown Road 47 Rest Assured We Care Ltd 48 Royal Mencap Society – Edenbridge 47

S

Safehands (Folkestone) 47 SAGA Homecare Folkestone 47 SAGA Homecare Tunbridge Wells 47 SC Support & Care Services Limited 47 Scott Care Limited (Cranbrook Branch) 47 Scott Care Limited (Sittingbourne Branch) 47 Sentinel Care 47 Simplicare At Home (Kent) 47 St Gabriel’s House – Apartments and Dane End 47 Sunnybanks Home Care Service 49 Sunnyside Domicilliary Support Services Limited 49 Superior Care Folkestone 49

Superior Care Maidstone Superior Care Whitstable Sussex Homecare Limited – Edenbridge Swanstaff Recruitment Ltd

49 49 49 49

T

Tamarisk 49 Tender Loving Carers 49 TerraBlu Homecare 49 Thanet Independent Living Scheme 49 Thanet Lifestyle Care Limited T/A Home Instead Senior Care – 127a High Street 49 Town & Country Homecare Limited 49 Tree Of Good Life Limited 49 Tunbridge Wells & District Age Concern 49 Turning Point – Kent DCA 49

U

Unity Care Solutions Limited

V

Volcare Canterbury and Thanet

W

Watling Court Welcome Home West Kent Community Care Westminster Homecare Limited (Bexley) Woodchurch House

X

Xtracare Ltd

Y

36 49 49 49 49 49 49 49

Yoakley House Care Home Your Choice

49 49

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2013 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design.

Care Choices™ is a trademark of Care Choices Limited. ISBN 978-1-909048-49-2 Printed in England.

Ref. No: 4001/Kent6/0513 Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited.

This publication is available free of charge from Kent County Council.

Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.

Publisher: Robert Chamberlain. Associate Publisher: Matthew Tingey. Group Sales Manager: David Werthmann.

Editor: Alistair Robertson. Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy.

Senior Sales Executives: Debbie Feetham, Elaine Bartlett, Emeka Johnson, Kim Keefe. Sales Executive: Simon Wheeler.

Production Manager: Lisa Werthmann. Assistant Production Manager: Jamie Harvey.

Production Designer: Nick Cade. Creative Artworker: Holly Cornell. Junior Creative Artworker: Thomas Holder.

150

www.kent.gov.uk/adultsocialservices

0300 333 5433

MGL Healthcare

The Assurance of Quality Care

Our care homes offer the best possible care to older people suffering from Alzheimer’s and Dementia, based on over 40 years of experience.

Supplemented by a professional level of support by our committed and experienced staff, our aim is to provide a standard of care that will allow our residents independence, whilst maintaining a safe and warm environment for them to live in.

We pride ourselves on our homely cooking and our wide range of in-house activities available to all residents, enhanced by our own minibus for regular days out.

Long term, short term or respite care is available.

You can contact any of our homes to discuss our facilities or to arrange a visit.

Cedardale Maidstone

Cedardale is a beautiful home, with extensive gardens, where we work hard to create a natural and home-like environment, a place where all residents can maximise their independence and develop their physical and mental well-being. Offering luxury and comfort with our Garden Rooms, which are surrounded by landscaped gardens.

Tel: 01622 755338 • Email: michaellisis@blueyonder.co.uk Queens Road, Maidstone, Kent. ME16 0HX

Mont Calm Maidstone

An exceptional home, close to Maidstone’s Town Centre, Mont Calm is a comfortable home in pleasant surroundings. With our high level of care by our dedicated staff, we are able to provide a homely and warm atmosphere.

Tel: 01622 752117 • Email: michaellisis@blueyonder.co.uk 70-74 Bower Mount Road, Maidstone, Kent. ME16 8AT

Hamiltons

Upstreet near Canterbury Situated in the village of Upstreet, close to the City of Canterbury, Hamiltons is an early Victorian house set in a third of acre with a beautiful walled garden. All the healthcare, entertainment and religious services are locally available.

Tel: 01227 860128 • Email: michaellisis@blueyonder.co.uk 26, Island Road, Upstreet, Canterbury, CT3 4DA

“At 1st Choice Care Homes we pride ourselves on providing flexible person centred care.”

We understand the difficulties caring for a person living with dementia can bring. That’s why all of our homes provide secure homely environments which promote each individuals abilities whilst offering support to their family and carers.

• Nursing Dementia Care

• Palliative Care

• Residential Dementia Care

• Day Care

• Respite/Convalescence Care We offer a range of bespoke day care services allowing people to visit us for an hour, a day, a week, whatever you need whenever you need us.

www.1stchoicecarehomes.com