East Sussex Care & Support Services Directory 2012/13

East Sussex

Care & Support Services Directory 2012 / 13 Including Brighton & Hove

Bodiam Castle

The comprehensive guide to choosing and paying for care • Home support • Care homes • Specialist care • Useful contacts

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Contents Regions covered by this Directory

4

Introduction First steps, who to contact

5

Assessing your needs Where to start looking for support

5

Helping you stay independent 6 Support to help you stay at home, home care listings, personal budgets, NHS continuing healthcare Home care providers

12

Housing options Sheltered housing, extra-care housing

20

21 Residential care homes Care homes and care homes with nursing with a practical checklist 22 Specialist care and support services Support for people with physical disability, learning disability or mental health needs Dementia care Approaches to caring for people with dementia, homes checklist

23

25 Essential information Inspection of care services, safeguarding adults, complaints, advocacy, services for carers, the End of Life care strategy Paying for care and support 32 Benefits, self-funding, running out of money, who pays what?

Sources of further help East Sussex, Brighton & Hove Care Homes Association, solicitors

34

Eastbourne Beach

Useful contacts Local and national contact information

37

Care homes and care homes with nursing listings by area Brighton and Hove

40

Lewes and Seaford

46

Wealden

52

Eastbourne

58

Bexhill and Rother

62

Hastings

70

Index

76

Disclaimer All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC). East Sussex County Council, Brighton & Hove City Council and Care Choices cannot be held liable for any errors or omissions.

The information contained in this Directory was correct at the time of going to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by either East Sussex County Council, Brighton & Hove City Council or Care Choices.

Alternative formats

This Directory is available electronically at www.carechoices.co.uk. For those requiring the information in spoken word, there is also a Browsealoud option.

Visit www.carechoices.co.uk for further assistance with your search for care

3

Regions covered by this Directory This Directory is divided into geographical regions indicated on this map.

Listings of care providers by region start on the following pages: ■ Brighton and Hove Page 40

■ Wealden

Page 52

■ Bexhill and Rother Page 62

■ Lewes and Seaford Page 46

■ Eastbourne

Page 58

■ Hastings

Sh e f

a r k Ga f ie ld P

rd e n s

Page 70

Hastings Beach A264

A2

6

Crowborough

A267

Ry e

1

A2

A22 Uckfield

5

A26

5 A26

Rye

A23

8

1

A26

A2

2

A2

A275

Battle

A259

A27

1 Hailsham

A27 A26

Lewes A259

A27

A259 Bexhill

Hastings

Newhaven

Seaford

A259

A22

Brighton

8

Heathfield

A272

Hove

A26

A2

5

A27 A272

Eastbourne

Ea stbou rn e Pi er

R oy a l Pa

g ht o n v ilio n, Bri Le we s

4

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Introduction There are many care and support services available in East Sussex and Brighton & Hove, and there is plenty of help to find out what is the most appropriate for you. If you are finding it hard to live independently, you, and your family, need to know where you can go for help and advice about what is available locally. This Directory is an important source of that information.

The first step is to contact your local Adult Social If you live in East Sussex, Social Care Direct can send you leaflets which tell you about East Sussex County Council Adult Social Care and the services they provide or arrange, or you should be able to find these at your GP surgery, library or Citizens Advice. They are called: East Sussex Adult Social Care produce a range of other leaflets and fact sheets. You can find them all on their website at www.eastsussex.gov.uk, or ask Social Care Direct. There is also a booklet called ‘Forward from 50’ that you can get from Social Care Direct. It’s full of practical advice and useful contacts in East Sussex.

If you live in the Brighton & Hove area, contact the Adult Social Care Access Point team, based at Bartholomew House, Bartholomew Square or visit the website www.brighton-hove.gov.uk. For general information regarding Adult Social Care Services, you may find the following downloadable leaflets useful: • Are you entitled to help from Adult Social Care?

• Quick Guide to Adult Social Care Services

Care department. In East Sussex, this is part of East Sussex County Council and you can contact them through their customer contact centre, Social Care Direct. If you live in Brighton & Hove, contact the Adult Social Care Access Point. (The contact details for both are shown below.)

The two Adult Social Care departments have helped to produce some of the information in this Directory.

• IL01 Getting support from Adult Social Care • IL02 The cost of your social care support • IL03 How to make a comment, complaint or compliment (more on page 25.)

• IL04 Do you look after someone?

(Information for carers – see page 28.)

East Sussex: Social Care Direct Tel: 0345 60 80 191 Minicom: 01323 466630 Fax: 01323 466567 Email: socialcaredirect@eastsussex.gov.uk Text: 07797 878111 Brighton & Hove: Adult Social Care Access Point Tel: 01273 295555 Minicom: 01273 296388 Email: accesspoint@brighton-hove.gov.uk

Assessing your needs Anyone can ask Adult Social Care to look at their support needs (a social care assessment). However, they have to give priority to people with the greatest need for support, so the support you are entitled to will depend on your level of need.

If Adult Social Care can’t provide your support directly they will tell you where you may be able to get what you need.

You may want to ask for an assessment if, for example, you:

• think you need help to live independently in your own home; • are a carer, looking after someone else in their own home (see page 28); • are an older person (which usually means over 60); • have sight or hearing difficulties; • have concerns about your mental health; • have a learning disability; • have a physical disability; or • are affected by drug or alcohol use.

Visit www.carechoices.co.uk for further assistance with your search for care

5

Assessing your needs continued You can ask for an assessment yourself, or a relative, friend, social worker, doctor or health visitor can ask on your behalf, with your agreement. If you are a carer, you can ask for an assessment of your own needs, whether or not the person you care for has an assessment.

In East Sussex, if you want to ask for an assessment, or just get more information, telephone Social Care Direct on 0345 60 80 191.

For the Brighton & Hove area, please call the Adult Social Care Access Point on 01273 295555.

What happens in the assessment?

Adult Social Care will talk with you, your carer if you have one, and anyone else involved, about your physical and mental health, how you manage to look after yourself, and how much support you get from your family or other people around you.

You can have a family member, carer or friend to help you put forward your views and wishes. Or there are organisations that can speak up for you, called advocacy services. Call Social Care Direct on 0345 60 80 191 or the Brighton & Hove Access Point on 01273 295555 for more information about these.

East Sussex has a fact sheet called ‘Independent advocacy – Someone to speak up for you’. It’s one of a series of fact sheets you can get from Social Care Direct or download from the www.eastsussex.gov.uk website.

The assessment can also involve your doctor, district nurse or other health professional if

you wish. Adult Social Care will arrange for an interpreter if you do not speak English or if you use sign language.

If the assessment shows there is a ‘critical’ or ‘substantial’ risk to your independence, Adult Social Care may be able to offer you some support.

This is in line with government guidelines, called ‘Guidance on Eligibility Criteria for ASC’ (Department of Health 2010). The rules about who can qualify for a service are called ‘eligibility criteria’.

East Sussex Adult Social Care produces a fact sheet ‘Who qualifies for our services? Eligibility criteria explained’. The fact sheet explains what is meant by ‘critical’ and ‘substantial’ risks.

Brighton & Hove City Council has produced a leaflet called ‘Are you entitled to Adult Social Care Services?’ You can get a copy of this from the Access Point by calling 01273 295555.

Saying what you want from a support service If you qualify for a service, Adult Social Care will discuss with you: • the type of support you need, and when you need it; • your own preferences; • any particular needs you have, such as cultural or religious needs; • how your support could be provided; and • when your needs will be looked at again (a review).

Helping you stay independent Advice and information is always free, and you do not have to pay for an assessment of your needs.

Adult Social Care also provide some support free of charge, for example daily living equipment, such as grab rails and commodes (see page 9), and some short-term support, for example, reablement.

Reablement Reablement means helping you get back daily living skills you may have lost because of illness or disability. For example, if you’ve just come out of hospital, you might need some short-term support to help you become independent again. Or perhaps having some support at home will stop you having to go into hospital in the first place.

If your assessment indicates that reablement

6

could benefit you, Adult Social Care will put you in touch with the most appropriate type of support.

Reablement is usually provided free of charge for up to six weeks.

If you need continuing support There is a charge for most other continuing support services. Adult Social Care will carry out a financial assessment to work out how much you will have to pay towards the cost of your service. This involves looking carefully at your income and savings. The financial assessment will also consider if you have any special expenses because of a disability. For East Sussex residents, the leaflet ‘The cost of your social care support’ explains more about this. You can also ask Social Care Direct for other fact sheets

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Helping you stay independent continued ‘Financial assessment for support at home’ and ‘Financial assessment for residential care’.

The Brighton & Hove City Council website (www.brighton-hove.gov.uk) contains full details of their charges for social care services in the ‘Social Services’ section.

If you qualify for financial help from Adult Social Care, you will be offered a ‘personal budget’ for the cost of your support. The amount of your personal budget will include what Adult Social Care will pay towards your support, and the amount you have to pay towards it.

Personal budgets All social care support in the UK is now provided through ‘personal budgets’, sometimes called ‘selfdirected support’ (or ‘SDS’).

You can use that money to buy the care and support services that you and your assessor have agreed you need, instead of the council providing the services directly. Depending on your financial circumstances you may have to contribute at least part of the cost of your support service. (You don’t of course have to use any of it to pay for support that is offered free, such as reablement.)

You can control the budget yourself and have the money paid directly into a bank account (called ‘direct payments’), or you can ask Adult Social Care, or another person or organisation, to manage it for you. Using a personal budget means you can get your support in a whole range of new ways.

For example, you could use the money to pay a personal assistant to give you the help you need (see the next section), or you could even use some

of your personal budget to pay for membership of a local club or organisation if that would help meet your needs. This approach to social care and support is sometimes called ‘personalisation’ which just means tailoring services to meet individual needs.

There are only a few restrictions on how you can use the money, but it must be for something that meets your agreed care and support needs. At present you cannot use a direct payment to pay for permanent residential care.

East Sussex Adult Social Care has fact sheets on ‘Self-Directed Support – 7 easy stages’ and ‘Direct Payments’. Their leaflet ‘Getting support from Adult Social Care’ also explains more about self-directed support. These are all available from Social Care Direct.

East Sussex County Council has a contract with an independent organisation, called A4e, which supports people using direct payments. For further information contact: East Sussex: Social Care Direct Tel: 0345 60 80 191 Email: socialcaredirect@eastsussex.gov.uk Web: www.eastsussex.gov.uk Or phone A4e on 01323 414674.

Web: www.dpsc.a4e.co.uk If you live in Brighton & Hove contact: Direct Payments Advice Service Tel: 01273 229264 Email: directpayments@bhfederation.org.uk Web: www.directpaymentsdirect.org.uk

Using a personal budget Employing a personal assistant Increasingly, people are choosing to employ their own care workers – personal assistants (PAs) – to give them the support they need. This can give you the most choice, control, and flexibility, about the support you get, who provides it and when.

If you qualify for financial support from Adult Social Care, and you are getting a personal budget to spend on your care in the form of a direct payment, you can use it to employ a personal assistant. A PA could help you with personal care (such as washing and dressing), household tasks, or taking you to appointments or activities outside your home. Some people choose a mixture of PA hours with support from other services or organisations.

Visit www.carechoices.co.uk for further assistance with your search for care

7

Using a personal budget continued Employing staff might sound difficult, but there is plenty of help available. In East Sussex, the organisation A4e (see page 7) can help you with everything from finding the right person to understanding your responsibilities as an employer.

This support to be a good employer is free. A4e, and some other companies, also offer a payroll service for paying your PA, or they can simply manage your personal budget on your behalf and do all the paperwork for you.There is a charge for this kind of service which you would have to meet out of your personal budget.

If you are paying for your own support you can of course still employ a PA and get help to do that. The ‘Support with Confidence’ schemes run by East Sussex County Council and Brighton & Hove Council are to help you find people you can trust, whatever kind of

support you need to help you live independently. Full details of the schemes are on page 9.

There are lots of PAs registered and looking for work on the Brighton & Hove Federation of Disabled People PA Noticeboard. You can see it at www.bhfederation.org.uk/pa. You can use the PA Noticeboard to recruit a PA yourself, or if you would like support with this, the Federation’s Direct Payments Support Service advisers can help. You can contact them by using their referral form on the website. If you have any questions, you can contact the Direct Payments Team at directpayment@ bhfederation.org.uk.

If you have any questions about the PA Noticeboard, contact the Market Development Officer at the Federation of Disabled People on 01273 229269 or email jane.binns@bhfederation.org.uk.

Other kinds of support to help you stay independent in your own home There are different ways of getting this kind of support.

Support in your own home Are you finding it difficult to manage at home and need more long-term support? You may need help with personal care, such as washing and dressing, or you may be having difficulty with practical tasks such as shopping, cooking, laundry and cleaning.

This kind of home care service is offered by independent organisations that are registered and checked by the regulator, the Care Quality Commission (CQC) (see page 29).

East Sussex County Council has a list of their preferred providers of home care (companies they use regularly which meet certain standards). You can get this from Social Care Direct (phone 0345 60 80 191)

or from the County Council’s website www.eastsussex.gov.uk. Adult Social Care also has a fact sheet ‘Arranging help with shopping or housework. A practical guide’ which lists some sources of help with everyday needs.

For information on the preferred provider scheme in Brighton & Hove, phone the Social Care Contracts Unit on 01273 296207. A list of home care providers contracted to this council starts on page 12.

Home care services in Brighton & Hove can be offered to adults (anyone over 18) who need care or support to remain living at home. The service is provided by home carers who may be employed

by Brighton & Hove Adult Social Care or by an independent organisation. For more information contact the Adult Social Care Access Point on 01273 295555.

Seven Sisters, East Sussex

8

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Other kinds of support to help you stay independent in your own home continued Help to live at home if you have a disability Adult Social Care can advise you about equipment that can help you live independently at home, or about adaptations to your home. There is no charge for their advice, for the loan of equipment, or for minor adaptations to your home.

If your home needs more major adaptation to enable you to live there safely and independently, you may have to pay a contribution towards the cost. However, you may qualify for a grant from your borough or district council. (See page 10 for information about Disabled Facilities Grants.)

‘Supporting People’ – another way to get support in your own home ‘Supporting People’ is a government-funded programme to provide housing-related support, helping people to live independently. ‘Supporting People’ is there to help many different groups of people, including those over 60, or anyone with a physical disability, mental health needs, or learning disability.

‘Supporting People’ is part of adult social care departments. They work with the district and borough councils, health services and probation service. Housing-related support can include help to manage your money, claim benefits, develop domestic or social skills, and keep you and your home safe. You can qualify for ‘Supporting People’ services whether you live in your own home, in rented accommodation, in sheltered housing or in other types of accommodation. Some services are free, or you may have to pay a contribution, depending on your financial circumstances.

You can get more information about ‘Supporting People’ services in East Sussex from Social Care Direct (phone 0345 60 80 191). You can ask for their factsheet ‘Supporting People’ or you can find information on the council’s website at www.eastsussex.gov.uk/supportingpeople.

Brighton & Hove City Council has developed a website dedicated to the ‘Supporting People’ programme in the city. The site holds information for service providers, service users and potential service users, voluntary sector and advocacy groups.

The site has many features including: • a searchable directory of all services and service providers; • feedback facilities for all parties involved in the ‘Supporting People’ programme; • links to local and national organisations that have an active interest in the ‘Supporting People’ programme;

• a secure area specifically for service providers; and • the latest ‘Supporting People’ news, and events calendar.

You can visit the website at: www.supportingpeopleinbrightonandhove.org.uk.

Further information about the ‘Supporting People’ programme is available on the national website at www.spkweb.org.uk.

You can contact the ‘Supporting People’ team on 01273 292078 or by email: supportingpeople@brighton-hove.gov.uk.

‘Support with Confidence’ ‘Support with Confidence’ is a joint scheme between Trading Standards and Adult Social Care, to approve local providers of care and support. The scheme helps you to choose a care provider you can feel happy with, knowing the service has been checked for quality and safety.

In East Sussex, providers who can apply to register with ‘Support with Confidence’ include: • personal assistants; • services that help people to live independently at home, and which are registered with the Care Quality Commission; • care and support brokers (organisations that help you find the right social-care support); • day services; • cleaning services; • prepared meals or cooking services; • supported housing; • suppliers of home adaptations and equipment; • handyperson, home maintenance and gardening services; • pet services; • therapeutic support; • community services; and • transport.

Visit www.carechoices.co.uk for further assistance with your search for care

9

Other kinds of support to help you stay independent in your own home continued As well as checking on quality standards, the application process includes an enhanced Criminal Records Bureau (CRB) check, taking up references, and making sure the provider is complying with the law. If approved, their details will then appear in the Directory.

The East Sussex Support with Confidence Directory is on the website at www.eastsussex.gov.uk/support with confidence.

Or you can get the information from Trading Standards (phone 01323 463440) or from Social Care Direct on 0345 60 80 191.

In Brighton & Hove the ‘Support with Confidence’ scheme also registers approved personal assistants (PAs). In order to become an approved PA all applicants will need to meet certain criteria. These include an enhanced CRB check, reference checks, completing basic training modules, and having ongoing mentoring sessions with their training provider. You can see more information at www.brightonhove.gov.uk/supportwithconfidence.

Brighton & Hove hope to extend their scheme to cover other types of care and support. If you have any questions about the Brighton & Hove scheme, contact Helen Cox on 01273 296424 or email supportwithconfidence@brighton-hove.gov.uk.

There are lots of PAs registered and looking for work on the Brighton & Hove Federation of Disabled People PA Noticeboard. You can see it at www.bhfederation.org.uk/pa. You can use the PA Noticeboard to recruit a PA yourself, or if you would like support with this, the Federation’s Direct Payments Support Service advisers can help. You can contact them by using their referral form on the website. If you have any questions, you can contact the Direct Payments Team at directpayment@bhfederation.org.uk.

If you have any questions about the PA Noticeboard, contact the Market Development Officer at the Federation of Disabled People on 01273 229269 or email jane.binns@bhfederation.org.uk.

Adapting your home If you have a disability and need an adaptation to your home to help you stay independent, you may qualify for a grant from your borough or district council (called a Disabled Facilities Grant). The grants are made according to need. You can qualify whether you are a home-owner or rent privately.

However, you may have to pay a contribution towards the cost.

Adult Social Care will advise you. Contact

10

Social Care Direct (for East Sussex) or, if you live in Brighton & Hove, contact the Brighton & Hove Access Point.

You can find the information in ‘Disabled Facilities Grants in East Sussex’, which is on the website at www.eastsussex.gov.uk. The housing department of your borough or district council can also explain how to apply for a Disabled Facilities Grant.

You may want to get advice from East Sussex Disability Association (01323 514500). Or you could contact your local Age UK (still called Age Concern in some areas), or Consumer Direct (0845 404 0506).

Respite care and short stays If you, or your carer, want a break, you may choose to go to a respite unit for a short stay. Ask your social worker or care manager, or contact Social Care Direct or the Brighton & Hove Access Point for further information.

East Sussex: Social Care Direct Tel: 0345 60 80 191 Email: socialcaredirect@eastsussex.gov.uk Brighton & Hove: Adult Social Care Access Point Tel: 01273 295555 Email: accesspoint@brighton-hove.gov.uk NHS continuing healthcare NHS continuing healthcare means support provided outside hospital, arranged and paid for by the NHS. You can only qualify for NHS continuing healthcare if your primary need for care relates to your health.

Qualifying for NHS continuing healthcare does not depend on who provides the care, or where the care is provided. It could be in your own home or in a care home. If you have a disability, or if you’ve been diagnosed with a long-term illness or condition, this doesn’t mean that you’ll automatically qualify for NHS continuing healthcare.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

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Home care providers Service User Bands The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Following an inspection, each care provider is given a report on how it meets essential standards of quality and safety.

Reports can be viewed on the website: cqc.org.uk CQC use the following categories to describe what service user bands care providers can cater for:

OP Older people (65+)

MH Mental health

D

SI

Sensory impairment

PD Physical disability

YA

Younger adults

LDA Learning disability, autism

AD People who misuse drugs and alcohol

Dementia

Brighton and Hove home care providers All home care providers listed on the next few pages are registered by the regulatory body the Care Quality Commission.

However, Brighton and Hove Adult Social Care have contracts with certain pr oviders with whom they trade regularly, these are indicated below.

Local Authority contracted home care agencies Agincare UK Brighton Tel: 01273 688771

Advert Page 15 OP D PD LDA MH SI YA

Ark Home Healthcare Limited Head Office Tel: 0845 521 33 44

D

BS Home Care Head Office Tel: 01727 848292 Care Outlook (Brighton and Hove) Portslade Tel: 01273 413511 OP D PD LDA MH SI YA AD Care UK – (Brighton Community Care Services DCA) Brighton Tel: 01273 626161 OP D PD LDA MH SI Carewatch (Brighton and Hove) Hove Tel: 01273 207111 OP D PD LDA MH SI YA AD Enara Community Care Brighton Tel: 01273 309393 Hallifax Care ltd Brighton Tel: 01273 542200

martlets hospice Hove Tel: 01273 273400 Mears Care Brighton Tel: 01273 728674

Advert Page 15 OP PD YA

OP D PD LDA MH SI YA AD

Nestor Primecare Services Limited Head Office Tel: 0845 850 1435 OP PD LDA MH Plan Care Brighton Tel: 01273 327565

OP D PD LDA MH SI YA AD

Prime Care Community Services Ltd Seaford Tel: 01323 491975 OP D PD LDA MH YA AD

OP D PD LDA MH SI YA

SAGA Independent Living Hove Tel: 01273 770202

OP D PD LDA MH SI YA

SEVACARE Portsmouth Tel: 0800 158 8267

OP D PD MH

OP D PD LDA MH SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See above for enlarged key to client groups

12

Advertisers are highlighted

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Brighton and Hove home care providers continued Other registered home care agencies Advantage Healthcare Brighton Tel: 01273 220660

Advert Page 15 OP D PD LDA MH SI YA

age uk brighton and hove Brighton Tel: 01273 720603 albion angels Hove Tel: 01273 208192

OP YA

OP D PD YA

Crossroads Care – Brighton & Hove Brighton Tel: 01273 234021 OP PD LDA SI YA Frances Taylor Foundation Homecare Service Portslade Tel: 01273 414161 LDA Hanover Care Ltd Hove Tel: 01273 723090

OP D PD LDA MH SI YA AD

Allied Healthcare (Shoreham) Portslade Tel: 01273 278730 OP D PD LDA MH SI YA AD

Live-In Comfort Hove Tel: 01273 380039

Advert Page 17 OP D PD LDA SI

Alzheimer’s Society Brighton Tel: 01273 726266

Martlets Care Hove Tel: 01273 829943

Advert Page 15 OP D PD SI YA

D

Better Healthcare Services Brighton Tel: 01273 203999 OP D PD LDA MH SI YA AD

Private Care Company, The Hove Tel: 01273 774951

Brighton and Hove Home Care Brighton Tel: 01273 295950 OP D PD MH SI YA AD

Scope Inclusion – South East Brighton Tel: 01273 695675

Brighton and Hove Link Plus Home Support Service Portslade Tel: 01273 295179

Swanborough Services Brighton Tel: 01273 696391 OP D PD LDA MH SI YA AD PD LDA SI

Brighton and Sussex Care Limited Brighton Tel: 01273 628071 OP D PD LDA MH SI YA AD Brunswick Care Hove Tel: 01273 728888

OP PD LDA SI YA

OP D PD LDA SI YA

Advert Page 11 OP D PD LDA MH SI YA AD

Choices Grace Eyre Foundation Hove Tel: 01273 201900 coast home care Portslade Tel: 01273 464161

white rose care Brighton Tel: 01273 958011

OP D PD MH SI AD

LDA

OP D PD LDA MH SI AD

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 12 for enlarged key to client groups

Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

13

East Sussex registered home care providers Abacus Care (Kent and Sussex) Ltd Uckfield Tel: 01825 767857 OP D PD LDA MH YA

C.A.Y.p.S Limited Eastbourne Tel: 07743 475890

Advantage Healthcare Hastings Tel: 01424 858334

Candlelight Homecare Heathfield Tel: 01435 868248 OP D PD LDA MH SI YA AD

Advert Page 15 OP D PD LDA MH SI YA

Age UK East Sussex Lewes Tel: 01273 476704 Agincare UK Eastbourne Tel: 01323 638042

OP Advert Page 15 OP D PD LDA MH SI YA AD

Allied Healthcare – Eastbourne Eastbourne Tel: 01323 501700 OP D PD LDA MH SI YA AD AQS Homecare sussex Eastbourne Tel: 01323 727027

OP D PD LDA MH SI YA AD

archer house Eastbourne Tel: 01323 730020

OP D PD MH SI YA

ASD Unique services limited Battle Tel: 01424 777422 ashridge community care Bexhill-on-Sea Tel: 01424 863851

LDA MH SI

OP D PD LDA MH YA

ASLs (Avens Ltd) Crowborough Tel: 01892 669520

OP PD LDA YA

Autism Sussex Limited Domiciliary Care Agency Battle Tel: 01424 773366 bay house care ltd Bexhill-on-Sea Tel: 01424 210202 Bluebird Care lewes Newhaven Tel: 01323 414695

Care Company, The Tenterden Tel: 01580 762202

PD LDA SI

OP D PD

Care at Home Services (South East) Bexhill-on-Sea Tel: 01424 848088 OP D PD MH SI YA AD Crowborough Tel: 01892 655147 OP D PD LDA MH SI YA Eastbourne Tel: 01323 431314 OP D PD MH SI YA Hastings Tel: 01424 202400 OP D PD MH SI YA AD Care Remedies Ltd Eastbourne Tel: 01323 301152

OP D PD LDA MH SI YA AD

Care UK – (Brighton Community Care Services DCA) Brighton Tel: 01273 626161 OP D PD LDA MH SI YA AD Caremark (Eastbourne and Wealden) Hailsham Tel: 01323 849019 OP D PD LDA MH SI YA AD Caremark rother Bexhill-on-Sea Tel: 01424 819000

OP D PD LDA MH SI YA AD

LDA YA

Carewatch (Eastbourne and Hastings) Lewes Tel: 01273 483111 OP D PD LDA MH SI YA AD

OP

Carewatch (Lewes and Mid Sussex) Lewes Tel: 01273 483111 OP D PD LDA MH SI YA AD

Advert Page 17 OP D PD SI YA

Caring 4 All Bexhill-on-Sea Tel: 01323 440667

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 12 for enlarged key to client groups

14

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East Sussex registered home care providers continued CARRIANNE CARE LIMITED Hastings Tel: 01424 205432

OP D PD SI

Coast home care (whitebriars) Bexhill-on-Sea Tel: 01424 215335 Country Carers Ltd Rye Tel: 01797 223329 County Medicare Heathfield Tel: 01435 866044

OP D

OP D PD MH SI YA AD

OP D PD LDA MH SI YA AD

Craegmoor New Romney Tel: 01797 361541

LDA YA

ERA Healthcare Limited Eastbourne Tel: 01323 500204

OP D PD

Everycare Eastbourne Tel: 01323 430762

OP D PD SI YA

Exquisite home care limited Bexhill-on-Sea Tel: 01424 211181 first class home care St Leonards-on-Sea Tel: 01424 852115

OP D PD LDA SI

OP D PD LDA MH SI YA

firwood house Hampden Park Tel: 01323 503758

OP PD

Crossroads Care – Hastings Hastings Tel: 01424 444964 OP D PD LDA MH SI YA

Golden Homecare Services Hailsham Tel: 01323 842487 OP D PD LDA MH SI YA AD

delia elliman case management limited Hastings Tel: 01424 439589 PD MH SI

hailsham house Hellingly Tel: 01323 442050

East Sussex Dom Care Agency (Royal Mencap Society) St Leonards-on-Sea Tel: 01424 858158

Handy Helpers Seaford Tel: 01323 893796

LDA

Eastbourne Community Support Service Eastbourne Tel: 01323 747130 OP LDA YA eastview housing St Leonards-on-Sea Tel: 01424 850033

LDA

Enara Community Care (brighton) Brighton Tel: 01273 309393 OP D PD LDA MH SI YA Enara Community Care (seaford) Seaford Tel: 01323 491600 OP D PD LDA MH SI YA AD Enterprise Care Support Ltd Mitcham Tel: 0208 6408081 OP D PD LDA MH SI YA

Advert Page 57 OP D PD MH SI YA

OP D PD LDA MH SI

Hastings Community Support Service Hastings Tel: 01424 724970 OP LDA YA Hazel Tree Community Care Ltd Ticehurst Tel: 01580 201796

OP D

Heathfield Heathfield Tel: 01435 866044

OP D PD SI YA

high street, 73a Battle Tel: 01424 774086

OP PD SI YA AD

Holly Rise Consultants Ltd t/a Bluebird Care Eastbourne Tel: 01323 414695

OP D

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 12 for enlarged key to client groups

16

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East Sussex registered home care providers continued Home Comforts Community Care Ltd Uckfield Tel: 01825 762233 Homelife Care Ltd Crowborough Tel: 01892 662444 Housing 21 Cranbrook, Eastbourne Tel: 0370 192 4000 Downlands Court, Peacehaven Tel: 0370 192 4284 Margaret House, Uckfield Tel: 0307 192 4637

OP

Intercare Community Care Services Ltd St Leonards-on-Sea OP D PD LDA MH SI YA AD Tel: 01424 858164

OP D PD MH SI YA

Kestrel Homecare Limited Burwash Weald Tel: 01435 882936

OP D PD LDA SI YA

Kind Hands Caring Services Ltd Eastbourne OP D PD MH SI YA Tel: 01323 720254

independent living pathways St Leonards-on-Sea Tel: 0800 043 0460

OP D PD LDA SI OP

PD LDA MH YA

OP

Krystal Care Services Limited Bexhill-on-Sea Tel: 01424 213434 lighthouse homecare St Leonards-on-Sea Tel: 01424 430111

OP PD SI

OP D PD LDA MH YA AD

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 12 for enlarged key to client groups

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17

East Sussex registered home care providers continued Livability lifestyle choices southeast Newhaven LDA YA Tel: 01273 615281

QRC – Dom Care Horam Tel: 01435 813954

Live-In Comfort Hove Tel: 01273 380039

Quality Homecare Hastings Tel: 01424 754739

Advert Page 17 OP D PD LDA SI

Living at Home Service Lewes Tel: 01273 336600

OP D PD SI YA

OP PD LDA YA

OP D PD LDA MH SI YA AD

Rainbow Care East Grinstead Tel: 01342 327888

Living at Home Service – Charter Centre Bexhill-on-Sea OP D PD SI YA Tel: 01424 218131

Rest Assured We Care Ltd Woking Tel: 01483 481000

Living at Home Service – St Mary’s House Eastbourne OP D PD SI YA Tel: 01323 466565

Share and Care Bexhill-on-Sea Tel: 01424 218100

manor care Uckfield Tel: 01825 768005

OP D PD MH SI

Nurse Plus & Carer Plus (UK) Limited Advert Page 19 Eastbourne OP D PD LDA MH SI YA AD Tel: 01323 726454 Hastings OP D PD LDA MH SI YA AD Tel: 01424 716200 Nursing and Domiciliary – Care Service Eastbourne OP D PD LDA SI YA Tel: 01323 640466 Pentlow Community Care Eastbourne Tel: 01323 431810 Plan Care Brighton Tel: 01273 327565

OP

OP D PD LDA MH SI YA

OP D PD LDA MH SI YA Advert Page 19 OP D PD SI YA

OP D PD LDA MH SI YA

SOS Home Services Bexhill-on-Sea Tel: 01424 211276

OP D PD MH SI

Southdown Support Lewes Tel: 01273 405800

LDA

southover community care Lewes Tel: 01273 470616

OP D PD SI

st george’s park limited Burgess Hill Tel: 01444 259732

OP PD

Sunnybanks Home Care Service Cowden Tel: 01342 850898

OP PD LDA SI

sussex community & care services Mayfield Tel: 01825 830731 OP D PD LDA MH SI YA AD

Prime Care Community Services Ltd Seaford OP D PD LDA MH SI YA AD Tel: 01323 491975

Sussex Partnership NHS Trust DCA Eastbourne Tel: 01323 747110

Principal Nursing and Care Services Ltd East Hoathly OP D PD MH SI YA Tel: 01825 840848

Swanborough Services Brighton Tel: 01273 696391 OP D PD LDA MH SI YA AD

Prospect Tree Health Care east ltd Hailsham OP D PD MH SI YA Tel: 01323 848483

Town & Country Home Care Ltd Tenterden Tel: 01580 762244

LDA

OP D PD SI YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 12 for enlarged key to client groups

18

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Searching for care online?

If you are looking for information and advice about care and support, our website can help you. The publishers of this Directory have a new website which lets you search for the care you want in your local area.

Start your search today: www.carechoices.co.uk East Sussex registered home care providers continued Vernon Close Domiciliary Service Uckfield Tel: 01825 762510

PD LDA SI

Wealden Community Support Service Uckfield Tel: 01273 336580 OP LDA YA

Wealden Community Care Ltd Maynards Green Tel: 01435 812003 OP D PD LDA MH SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 12 for enlarged key to client groups

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19

Housing options Sheltered (or retirement housing) Sheltered housing (sometimes called ‘retirement housing’) is a practical step if you would like more support, security and companionship but don’t need to move into a care home. It may be provided by the council, a housing association or a private provider. Some sheltered housing is rented while some you can buy (under a leasehold arrangement).

In a sheltered housing scheme, you would live independently in a flat or bungalow built especially for older people. There are usually a range of facilities that residents can enjoy, such as guest rooms, communal lounges, laundries and gardens.

Some schemes have special facilities such as computer facilities and special storage for mobility scooters. Most schemes also have a community alarm system linked to a control centre such as CareLink Plus, so that help can be called for in an emergency.

Some schemes have a scheme manager or warden to provide housing support, advice and links to other community services. The scheme manager may also provide a daily call service to those who need it. The scheme manager usually works weekdays, although some sheltered providers may provide additional support at the weekends for those who need it.

There is often a service charge for the scheme manager and alarm service alongside normal rental or leasehold charges for the accommodation.

Sheltered schemes are often very close communities, with a range of social or other activities that residents can join in with if they wish.

Sheltered housing isn’t residential care or nursing

home accommodation as residents have the independence of their own home and their own tenancy or lease. However, If you live in sheltered housing you can still qualify for the kind of home care services described above. Adult Social Care would still need to make an assessment for these services.

Brighton & Hove City Council has the largest number of sheltered schemes in the city and can be contacted on: Brighton & Hove City Council Sheltered Services BHCC Housing Centre, Unit 1, Fairway Trading Estate, Eastergate Road BN2 4QL Tel: 01273 293255 Email: sheltered@brighton-hove.gov.uk More information about sheltered housing and other housing options for older people can be obtained from the Elderly Accommodation Counsel:

Tel: FREEPHONE 0800 377 70 70 Web: www.eac.org.uk

Extra-care housing An extra-care housing scheme offers a high level of support from a 24-hour team based at the site. This allows the residents to remain in their own home despite frailty, memory loss, periods of ill health or some disability, and so can offer a real alternative to residential care. The support available can improve your quality of life, helping you do the things you find difficult while preserving your abilities and skills.

Extra-care housing schemes may vary in what they offer, but they always include 24-hour support.

Some schemes may also include, for example,

20

a restaurant, shop or hairdresser, social clubs or other facilities which can be used by both residents and other people in the community. Most extracare accommodation is rented but there are a number of other possible combinations of outright ownership and shared ownership. Ask your social worker or care manager for details of schemes in your local area.

For further advice and information, call this Directory’s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Residential care homes Steps to consider Here are some important steps you should take when looking at your care options: • Contact your Adult Social Care department for an assessment of your care needs. This is important even if you will be paying for yourself.

Adult Social Care will still give you advice and information, and an assessment is necessary if you will need to ask for their financial help later on. (See page 5.)

• Ask a relative or a friend to help with making a decision.

If you are paying for your own care services, or considering a move into a care home: • Seek advice from your solicitor before making any final decisions.

• Speak to an independent financial adviser about your financial situation and the costs of care.

(East Sussex County Council has a leaflet ‘Paying residential or nursing home fees’ which lists some sources of financial advice.)

• Look into what state benefits you can claim, even if you have savings.

• Find out about the costs of each type of care. Get brochures from possible care providers, with terms and conditions.

• Make your own checklist before visiting possible

care homes. See this Directory’s checklist on page 22. Ensure that your visit is not rushed and take time to talk to the residents.

• Ensure that you fully understand the rights and responsibilities of any formal contract with a care provider.

Once you have decided what you are looking for and have a shortlist of homes that you feel may be suitable, you should contact them direct to ask for more information. You should ask to speak to the manager of the home. The information homes provide will vary but it should include a guide for residents, an inspection report from the Care Quality Commission (CQC), a sample contract, a ‘statement of purpose’, and details of the care standards offered. If these aren’t included you should be able to ask for them. You can also get reports direct from CQC. See page 37 for their contact details.

You should then arrange to visit the homes that you are most interested in. It is an important decision to make and you must be sure you are making the right choice, so don’t be afraid to ask questions. It’s a good idea to take a friend or relative with you.

For further advice and information, call this Directory’s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Care homes and care homes with nursing Care homes These homes offer personal care, which includes bathing, feeding, dressing and help with getting around, but not nursing care.

Care homes with nursing If you need a home with nursing care, you will also be assessed by a nurse, who will determine the level of nursing care that the NHS will pay for. This is paid directly to the home. It is important that this nursing assessment is carried out before you go into the care home with nursing. Contact Social Care Direct or the Brighton & Hove Adult Social Care Access Point for more advice.

Visit www.carechoices.co.uk for further assistance with your search for care

21

Care homes checklist © Care Choices Ltd 2012 First impressions ◆ Are staff warm, friendly, polite, clean and respectful? ◆ Do the residents seem happy, active and sociable? ◆ Does the home feel homely and welcoming? ◆ Is the home fresh, clean and comfortably furnished?

Accommodation ◆ Are bedrooms single or shared? Is there a choice? ◆ Can you decorate and arrange your own room? ◆ Can you bring your own furniture and TV? ◆ Is there a call system for emergencies? ◆ Can you control the heating in your room? ◆ Can you lock your room and is there a secure place for valuables? ◆ Is there a separate dining room? A bar? ◆ Are there adapted showers and/or baths? ◆ Does the home have the right adaptations and equipment to meet your needs? ◆ Are all areas safe and accessible, for example for wheelchair users? ◆ Is there adequate provision for sight or hearing difficulties? ◆ Are the grounds and gardens attractive and quiet?

Life within the home ◆ Are there any rules and restrictions, for example about going out? ◆ Can you choose when to get up and go to bed each day? ◆ Are residents involved in decisions on life in the home? ◆ Can you make and receive phone calls in privacy and comfort? ◆ Is alcohol served or can you bring in your own if you wish?

◆ Are there smoking and non-smoking areas? ◆ What arrangements are there for religious observance? For example, are places of worship nearby? Is there a prayer room or quiet room? ◆ Can you handle your own money? ◆ Does a hairdresser visit, or a chiropodist? ◆ Does the home provide its own transport? ◆ Do staff have appropriate communication or language skills? ◆ Are the staff formally trained? ◆ Is there an adequate number of staff on duty day and night? ◆ Are visitors welcome at all times? Can they stay overnight? ◆ May your visitors join you at meals? ◆ How much choice do you get about meals? ◆ Is the food varied and interesting? ◆ Can the home cater for your dietary needs, including any cultural or religious needs? ◆ Can you have snacks or drinks at any time?

Can you take them in your room? ◆ Can you continue to pursue your hobbies? ◆ What activities and entertainment are organised? ◆ Are outings and holidays arranged? Is there a separate charge for these?

Fees and contract terms ◆ How much are the fees? Do they cover all services available? ◆ What would cause the fees to change? ◆ Can you retain your own room if you go away? ◆ Can you have a short-stay or trial period? ◆ Will you be given a statement of terms and conditions when you go into the home? ◆ Are all procedures clearly explained, for example, how you could make a complaint?

Specialist care and support services Physical disability If your local authority arranges a care home placement for you, the social worker or care manager will share the CQC report with you

22

(see page 29.) For further information, contact Social Care Direct or the Brighton & Hove Access Point.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Learning disability Supporting Vulnerable adults is our strength Specialising in Learning Disabilities, Autism, ASD, Aspergers & Bespoke Day Service Packages

Oakdown House & Carricks Brook

Oakdown House Ticehurst Road, Burwash Common, East Sussex, TN19 7JR

Tel: 01435 883 492 www.oakdownhouse.co.uk

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Adults with learning disabilities are supported to live in the community wherever possible. The range of community-based services available includes support in people’s own homes, support with finding employment, advocacy (someone to speak on your behalf), and support for carers; there’s also a range of supported housing options.

Social workers and Community Learning Disability Teams can provide the information to help people make the right choices for themselves.

For East Sussex, there is more information on the learning disability pages of the website at www.eastsussex.gov.uk/socialcare/disability/learning

Mental health To find out more about mental health care in your area, contact Social Care Direct (0345 60 80 191) or, in Brighton & Hove, the Community Mental Health Team (East: 01273 778383 or West: 01273 696011).

If you consult your GP, they may put you in touch with the primary care mental health services, who can offer counselling or a range of other support services. They can also arrange for a referral to the specialist mental health teams.

Adults with mental health needs are normally supported to live in their own homes wherever possible if they do not need medical treatment in hospital. However, in some cases the person’s

needs are best met in specialist supported accommodation or residential care. If this applies to you, your psychiatrist, community psychiatric nurse (CPN), or social worker can offer you advice and help you complete an assessment of your needs.

The assessment will take into account your wishes and the help you need from your carers, and ensure you have as much control as possible over your own care – including the possibility of receiving a direct payment if you are unable to pay for your care yourself. (See page 7 for information about personal budgets and direct payments.)

Dementia care The treatment of people with dementia is possibly the biggest challenge facing social care services.

The Department of Health has published ‘Building on the National Dementia Strategy’ a paper outlining how we should focus our efforts to continue to take forward the work undertaken as a result of the National Dementia Strategy and transform local dementia services. If fully put in place, it presents an opportunity to transform the lives of millions of people with dementia, and the lives of their carers. There are over 700,000 people in the UK with dementia.

One of the key points will be the introduction of local memory services (also called ‘memory clinics’) across the country. These will be a single point of advice and diagnosis for anyone who may have dementia. They will help with access to assessment

and support for the complex health and care needs people may develop as a result of their condition.

These services will be in place in October 2012. The National Dementia Strategy calls for good health care for people with dementia in care homes and hospitals. Local mental health teams now offer a service to each care home in East Sussex; they work with the care homes to make sure people with dementia receive good quality care.

Usually, if you have concerns about dementia, the first point of contact is either your GP (for health care needs) or your local Adult Social Care department (for most other services).

As well as discussing your concerns, your GP will be able to carry out a series of tests and refer you to the memory assessment services where you will receive diagnosis, advice, support, and treatment if appropriate.

Visit www.carechoices.co.uk for further assistance with your search for care

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Support in the community Most people with dementia prefer to stay in their own home for as long as possible, and it is usually helpful to avoid a change from familiar surroundings.

There are various community care services to help people stay in their own home. The Alzheimer’s Society, Health and Adult Social Care can all help you get access to services available in your area. Services can include: • personalised care, which you choose; • help from a dementia adviser before or after diagnosis; • home care (see page 8); • community meals service (Meals on Wheels); • befriending services;

• ‘Shared Lives’ day care and respite (care within a family setting); • ‘Homeshare’ (where you offer accommodation in your home to someone who needs it, in return for an agreed amount of support from them); • sitting services and breaks for carers; • advice on equipment and adaptations ; • day care centres; and • respite care (short-stay residential care).

You can find out what’s available in your area from Adult Social Care or Health. Even if you do not qualify for financial help from Adult Social Care, they will still carry out an assessment of your individual needs and tell you about registered providers who can give you the service you need. You will have a choice of who provides your care service, whether or not you get financial help from Adult Social Care.

You can find guidance and advice on dementia on the East Sussex County Council website at www.eastsussex.gov.uk. You can also contact the Alzheimer’s Society for information and advice. Their website is at www.alzheimers.org.uk.

Extra dementia care If the time comes when remaining at home is no longer possible, you may need to consider the benefits of extra-care housing or residential care. You can ask about this as part of your social care assessment.

Questions to ask of any home registered to care for people with dementia should include: • Who is the senior clinician attached to the home, whom you can approach for information and advice?

• What training is given to staff?

• Does the home provide individual care according to each person’s needs and wishes (called ‘personcentred care planning’)?

• Is the home designed with the needs of its residents in mind, especially safety and accessibility?

• Is there plenty of natural light?

• Are there easily-understood signs to help people move around?

• What does the home do to help prevent falls, and to help orientate people who may be confused by their surroundings?

Further questions to ask can be found in the residential dementia care checklist (opposite).

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Deciding between homes can be difficult but the quality and quantity of staff training is especially important. The turnover of staff is also important, as people with dementia benefit from continuity of relationships.

The National Dementia Strategy expects adult social care departments to ensure all staff in social care and health services have training in dementia care. In East Sussex, this is being achieved by online training, and training sessions run by East Sussex Personnel and Training. The training is open to the independent and voluntary sector as well as to staff in Adult Social Care.

The use of medication to treat dementia can be a difficult choice. Currently there is no specific cure for dementia but, at certain stages of the condition, prescribed and regularly-reviewed drugs may be helpful. It’s important that any care given should meet that person’s needs, so they feel wanted, rested, safe, and still able to join in the activities they enjoy and have always enjoyed. Most people can live well with dementia – we need to help them to do so.

Contact Social Care Direct or the Brighton & Hove Access Point for information about services for people with dementia.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Residential dementia care checklist © Care Choices Ltd 2012 Things to look for in care homes specialising in dementia.

Please use in conjunction with the care homes checklist on page 22.

Residents The best indication of a good home is that the residents appear happy and responsive. ◆ Are there rummage boxes around the home to stimulate residents?

◆ Are residents able to compile memory boxes? ◆ Do staff compile life story books including photographs and mementoes?

Access If the person with dementia needs or is likely to need equipment or adaptations you may want to check: ◆ If there is adequate signage and cues for different parts of the home such as dining room and bathroom. ◆ The home’s policy about locking external doors.

Staff It is important to note whether staff seem friendly and caring towards residents and whether they treat residents with respect. ◆ Do they have any training and experience in dementia care? ◆ Will the person with dementia have a member of staff particularly responsible for their care? ◆ Is there a member of staff you can talk to about your own worries about the person with dementia?

Bedrooms You may want to find out: ◆ If the person with dementia can have a single room. ◆ Whether residents are encouraged to bring in some of their own furniture and possessions to increase familiarity.

Activities Residents should be stimulated without feeling stressed. ◆ Are reminiscence activities available?

Manager/head of home A manager who is caring as well as efficient can make all the difference to a home. ◆ Does the manager have a knowledge of dementia and can they deal with difficulties that may arise in an understanding way? ◆ Is there a full assessment at home before a resident is admitted? ◆ What is the home’s policy about the prescribing of medication to manage behaviour and their approach to other ways of managing behaviour?

Essential information If you have a complaint If you are using a care or support service you should feel able to complain about any aspect of it that affects your happiness or comfort. This applies whether you are in residential care or receiving support in your own home. Your concerns might be anything from the way you are treated by the staff to the quality of the food you are served. In residential care you should feel free to make comments and suggestions about possible improvements to your surroundings and the services provided.

It should not be made difficult for you to make a complaint, or to feel that your concerns are being

taken seriously. Under national essential standards of quality and safety, all care services must have a simple and easy-to-use complaints procedure.

If you are concerned about the care that you, or a friend or relative, is getting from a service, it makes sense to speak to the manager of the service about your concerns before you take any further action.

The problem may be resolved quite easily once they are made aware of it.

However, if you feel that your concerns are not being taken seriously and nothing is being done to change things, you should first contact the registered owners of the service. (If this is not the

Visit www.carechoices.co.uk for further assistance with your search for care

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If you have a complaint continued service manager, they will give you the address to contact.) The law says that the registered owners must respond to any complaints made.

If Adult Social Care has arranged your support they will help you get a fair response to your complaint. You can contact your social worker, care manager or the department’s Complaints Unit (see below). Even if you are paying for your support yourself, Adult Social Care will be able to give you help and advice, including how you can get someone to speak on your behalf if necessary.

Alternatively, if you pay for your own care you can approach the Local Government Ombudsman direct: Tel: 0300 061 0614 or 0845 602 1983 Email: advice@lgo.org.uk Fax: 024 7682 0001 Text ‘call back’ on 0762 480 4299

Or by post to: Local Government Ombudsman PO Box 4771 Coventry CV4 0EH If you think the service is not meeting national standards or Care Quality Commission regulations, you can contact the Care Quality Commission (CQC): CQC National Correspondence PO Box 1258 Newcastle upon Tyne NE99 5AU Tel: 03000 616161 Email: enquiries @cqc.org.uk There is more information about the CQC on page 29.

Comments or complaints about Adult Social Care If your complaint is about East Sussex Adult Social Care, or if you just want to make a comment about their services, their leaflet ‘How to make a comment, complaint or compliment’ explains the process. You can get a copy from Social Care Direct or from the Complaints Unit.

If you wish to make a comment, compliment or complaint in Brighton & Hove, please visit www.goo.gl/BtWxZ and fill out the online form.

The information you provide will only be used to process your comment or complaint and not for any other purpose. If you prefer not to use this form, you can send your comment or complaint by email to: complaints@brighton-hove.gov.uk or write to:

Adult Social Care Complaints Unit East Sussex County Council County Hall, St Anne’s Crescent Lewes, East Sussex BN7 1SW Tel: 01273 481242 Fax: 01273 481331 Email: asccommentscomplaints@eastsussex.gov.uk

Brighton & Hove Standards and Complaints Team FREEPOST SEA 2560 Brighton BN1 1ZW Tel: 0500 291229 Fax: 01273 291535

Advocacy services If you are having difficulty getting the right kind of social care, or if you have a specific complaint, you might want to use an independent advocacy service to speak on your behalf. In East Sussex, this service is provided by an organisation called POWhER. More details are in a fact sheet ‘Independent advocacy. Someone to speak up for you’, available from Social Care Direct or on the website at www.eastsussex.gov.uk.

Interact Tel: 01273 422971 Email: info@interact.bh-impetus.org

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In Brighton & Hove, Interact and Speak Out provide advocacy, support, information and training services for adults with learning disabilities. Interact runs a drop-in service for advice and help and aims to ensure that people with learning disabilities are able to access the right services and information that they need.

Speak Out provides a range of advocacy services for individuals and groups, training and campaigns for changes.

Speak Out Tel: 01273 421921 Web: www.bhspeakout.org.uk Email: info@bhspeakout.org.uk

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

She said you don’t need the HEATING on He said you fell out of your CHAIR again She said you spent all your MONEY on food He said it was just a KISS Speak up, speak out!

Stop adult abuse Call Social Care Direct in confidence on 0345 60 80 191 www.eastsussex.gov.uk/socialcare

Safeguarding adults at risk of harm or abuse What to do if you are concerned about the way someone is treating you or someone you know.

If you are in need of social care or health care, and you are unable to protect yourself from harm, you are considered to be an ‘adult at risk’.

If you are persuaded to do something against your will, or taken advantage of because your personal circumstances make it difficult to say ‘no’ or because you do not fully understand the consequences of your action, then that is abuse.

An ‘adult at risk’ means any person aged 18 years or over who may need extra support with everyday living tasks, and may be unable to protect themselves against harm or exploitation.

Anything another person does to you that goes against your human or civil rights can be abuse. It might be one event or something that happens repeatedly. As well as physical harm, abuse can be psychological, emotional, sexual or financial harm.

Discrimination or neglect are also types of abuse.

If you think this applies to you, or that another vulnerable adult is being abused, please contact Social Care Direct (or in Brighton & Hove the Adult Social Care Access Point) for advice and support.

East Sussex Adult Social Care has a fact sheet called ‘Safeguarding adults - Protecting adults from abuse’. It’s on their website at www.eastsussex.gov.uk or Social Care Direct can send it to you. (Their contact details are on page 28.)

Brighton & Hove have a leaflet called ‘What to do if you suspect a vulnerable adult is the victim of abuse’. It is available from the Adult Social Care Access Point. Suspected abuse can be reported directly on the Brighton & Hove City Council website at www.brighton-hove.gov.uk, or through the Adult Social Care Access Point.

By law, care homes and agencies supplying care workers must carry out rigorous pre-employment checks on anyone they intend to employ, including disclosures from the Criminal Records Bureau (CRB). Care providers and suppliers of care workers must also contact the Independent Safeguarding Authority (ISA) if, in their view, any person they employ has been guilty of misconduct that harmed, or put at risk of harm, an ‘adult at risk’.

The ISA holds a list of anyone who has been banned from working with children or vulnerable adults.

For more information or advice, contact:

Visit www.carechoices.co.uk for further assistance with your search for care

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Safeguarding adults at risk of harm or abuse continued East Sussex: Social Care Direct Tel: 0345 60 80 191 Minicom: 01323 466630 Fax: 01323 466567 Email: socialcaredirect@eastsussex.gov.uk

Brighton & Hove: Adult Social Care Access Point Tel: 01273 295555 Textphone: 01273 296333 Email: infoline@brighton-hove.gov.uk

Or you can call Sussex Police on 0845 607 0999.

In an emergency you can call 999 for immediate help.

Services for carers If you regularly look after, help or support someone who wouldn’t be able to manage everyday life without your help, but you are not paid for this, you are a carer.

You may be caring for someone in your family, or a friend or neighbour, who is frail or has a physical disability, learning disability, long-term illness, mental health problem or substance misuse issues.

You don’t have to be living with the person you are supporting and the help you give doesn’t have to be physical. You may help them with: • personal care, such as washing, dressing, going to the toilet or dealing with incontinence; • eating or feeding and taking medicines; • getting about at home or outside; • emotional support and company; or • communicating.

Looking after someone can be very satisfying but it can also leave you feeling isolated, stressed, exhausted, resentful or angry. It can affect your health, personal relationships, family, employment, leisure time or finances.

Whether you are new to caring or have been caring for some time, you need to think about what help you need, whether you are willing and able to carry on caring and how you can plan for the future.

If you provide or intend to provide regular unpaid support to someone who could not manage without your support you are entitled to have your own needs assessed by Adult Social Care. This assessment, called a ‘carer’s assessment’ looks at the care you provide and how your caring responsibilites affect your life, any support you are getting now and what else you think would support you. You are entitled to a carer’s assessment even if the person you care for has refused an assessment or support services for themselves.

Your carer’s assessment is an essential first step

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in getting the support services that are available.

Just talking about how caring affects your life can be helpful. It can also give you lots of information about other services that might help you in your role as a carer.

In East Sussex, if as a carer, you qualify for support from Adult Social Care, you may be interested in the following carers’ services. Services for carers themselves (rather than the person they care for) are not subject to financial assessment, that is, you won’t have to give information about your own income and savings.

CRESS (Carers Respite Emergency Support Service) As a carer you may worry about what would happen to the person you care for if you were suddenly unable to look after them, for example, if you were taken ill or involved in an accident. In such an emergency, CRESS will put alternative short-term care in place within two hours.

This scheme is designed to give carers peace of mind that the person they care for will still have the help and support they need to keep them safe.

If you qualify for support from Adult Social Care you can join the CRESS scheme. If you don’t qualify for their support, you can still join the similar emergency alert scheme provided by Care for the Carers.

Carer’s Personal Budget The Carer’s Personal Budget is a single payment that you can use for something specific that will support you in your caring role. For example, you could use it for leisure activities, education or training, improving your own health and wellbeing, or to take a short break from caring.

East Sussex Carers Card The East Sussex Carers Card gives carers special offers and savings at a range of retail and leisure

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Services for carers continued venues in and around Eastbourne. The scheme started running in April 2012 and will be extended to cover other parts of East Sussex. Wherever you live in the county, you can get a card.

Respite at home The home-based respite care service provides short-term temporary care so that you can have a break from caring, for example to visit the doctor, do a training course or catch up with friends.

This is a chargeable service. It’s aimed at giving

you a break as a carer, but it is considered a service for the cared-for person, who could use their personal budget to pay for it. The financial assessment of the person being cared for will determine whether they need to pay towards the cost of the service.

The East Sussex website also has ‘Carer Aware’.

This is an online course for carers, and anyone who supports carers, to find out about carers’ rights and services. It’s at www.eastsussex.gov.uk/socialcare/ training/careraware.

Benefits you may be entitled to If you care for someone for at least 35 hours a week (and you are over 16) you may be entitled to Carer’s Allowance. This can be payable if the person you care for is receiving Attendance Allowance, Disability Living Allowance care component (at the highest or middle rate) or Constant Attendance Allowance (paid with Industrial Injuries Disablement Benefit or a War Pension). The Carer’s Allowance rate for 2011/12 is £55.55 a week. This figure may change over the life of this Directory.

However, you cannot claim it if you are in fulltime education or employment, and it can affect other benefits or pension you receive.

If you are over 65 you may qualify for Carer’s Premium. This can entitle you to an increased amount of income-related benefits (such as Pension Credit, Council Tax Benefit and Housing Benefit).

Carer’s Credit is a National Insurance credit which

will let carers build up qualifying years for the basic State Pension and additional State Pension. This means that there will be no gaps in your National Insurance record if you have to take on caring responsibilities.

You may be able to get Carer’s Credit if: • you provide care for one or more disabled person(s) for a total of 20 hours or more each week; and • you are not already getting Carer’s Allowance.

There are a number of local voluntary organisations providing information, advice and support to carers. You can get more information about these from Social Care Direct for East Sussex or the Brighton & Hove Adult Social Care Access Point.

Some other local useful contacts are listed on pages 37 and 38.

Inspection and registration of care services The Care Quality Commission (CQC) registers, inspects and reviews all adult social care and healthcare services in England in the public, private and voluntary sectors. This includes care homes, care homes with nursing, home care agencies and NHS services, amongst others.

Since October 2010, all care providers have been registered under a system introduced by the Health and Social Care Act 2008, which for the first time brought adult social care, independent healthcare and the NHS under a single set of essential standards of quality and safety.

Following an inspection, each care home and home care agency is given a report on how it rates against national standards of quality and safety. All the reports can be seen on the CQC website: www.cqc.org.uk.

CQC holds and publishes up-to-date information about how far providers of adult social care meet their essential standards of safety and quality.

The focus of an inspection is on the standards of care that people who use the service receive and whether they are happy with their care. Almost all inspections are unannounced.

For any enquiries or to register a concern or a complaint, contact CQC by telephone: 0300 061 6161 or by email: enquiries@cqc.org.uk.

CQC National Correspondence Citygate Gallowgate Newcastle upon Tyne NE1 4PA

Visit www.carechoices.co.uk for further assistance with your search for care

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Out of area care homes Did you know you can choose a care home outside your local authority area? For example, you may want to be closer to family or friends.

If your care home place is being paid for by your local authority, you can still choose a care home in a different county. The home you choose must be suitable for your assessed needs and meet the terms and conditions set by the authority.

Your local authority will tell you how much they will pay to meet your needs in a care home or nursing home. If you choose a home that is more expensive, you will need to discuss with your care

manager how the difference in cost can be met. This usually means a ‘third party payment’ which would have to be made by, for example, a member of your family, or a charity. (There is more information about third party payments on page 34.)

If you are paying the full cost yourself (called being a ‘self-funder’) and expect to continue doing so, then of course the choice is yours depending on what you can afford, but your Adult Social Care department will still help you with advice and information. See useful contacts on pages 37–39. There is more information about self-funding on page 32.

The End of Life care strategy ‘How we care for the dying is an indicator of how we care for all sick and vulnerable people. It is a measure of society as a whole and it is a litmus test for health and social care services.’ ¹

Although the subject of dying is often painful to contemplate and as a society we do not discuss death and dying openly, the way care professionals approach the process is incredibly important for

Mais House www.britishlegion.org.uk Our aim at Mais House is to help each resident get the most out of life, whether that is by providing round-the-clock care or helping them to live more independently.

Services and facilities:

• All rooms with en-suite facilities

> Type of service

• Two lifts with wheelchair access

• Residential care • Nursing care • Respite care – depending on availability

• Large enclosed landscaped gardens • Large minibus used regularly for outings

> Home features

• Bar and bar lounge area

• 48 single rooms

• A varied and interesting programme of activities

• 3 double rooms

For more information: Call:

01424 215871

Email: sjones@britishlegion.org.uk

Mais House, 18 Hastings Road, Bexhill on Sea, East Sussex TN40 2HH | Web: www.britishlegion.org.uk

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

The End of Life care strategy continued the client, their family and carers. The Department of Health has published a strategy for every organisation involved in providing end of life care. Each will be expected to adopt an overall co-ordination process, such as the Gold Standards Framework, whilst developing the best possible outcome for clients.

‘Care homes are increasingly at the forefront of good practice in providing care for those who are approaching or reaching the end of their life.’ ² Enabling residents to die in comfort and with dignity is a core function of care homes. When choosing a care home you should consider their end of life care philosophy and policies. It is essential that you and your relatives discuss and plan for your wishes as you near the end of your life.

Care homes should have an open approach to end of life care and should initiate conversation with you and your family to ensure your needs and wishes are discussed and planned for. An end of life care plan including a full assessment of your needs and wishes as you approach the end of life is vital to establish your preferences and choices. Many homes will include your end of life wishes as part of your care plan as this will help ensure your needs and wishes are effectively co-ordinated. Without proper assessment and care planning your needs may not be met and your end of life care preferences may not be achieved.

Care homes should work with your general practitioner to ensure your medical needs are met as you approach the end of your life. Good planning for all your needs should mean that you can (if that is your choice) remain in your care home in your last days and

not have to be admitted to hospital.

All health and social care staff must be trained in communication regarding end of life care and will be trained accordingly in assessing the needs of clients and carers. Programmes available include: The Gold Standards Framework (GSF) This can be used in various settings, for example hospitals, primary care and care homes, to improve the co-ordination and communication between different organisations involved in providing care for someone near the end of their life.

The Liverpool Care Pathway (LCP) This is best practice guidance to medical staff on how to ensure quality of care in the last few hours/days of someone’s life. This can be used in hospitals, care homes, hospices or individuals’ own homes.

‘Preferred Priorities for Care’ (PPC) This document is designed to help people prepare for the future and gives them an opportunity to think about, talk about and write down their preferences and priorities for care at the end of life.

Despite general reluctance to broach this sensitive area, it is worthwhile asking potential care providers their approach to end of life care and whether they are following national strategies for implementing best practice within their home. ¹ ‘End of Life Care Strategy – promoting high quality care for all adults at the end of life’ ² ‘The route to success in end of life care – achieving quality in care homes’

Useful websites – end of life care Brighton & Hove City Council www.goo.gl/QJsHj Compassionate Communities www.compassionatecommunities.org.uk aims to: • help people develop the skills to address issues raised by end of life and other losses; and • be a helpful, empathic ear.

Dying Matters Set up by the National Council for Palliative Care (NCPC), the coalition aims to promote awareness of dying, death and bereavement. Website has a comprehensive support section. www.dyingmatters.org East Sussex County Council www.eastsussex.gov.uk/socialcare/healthadvice/endoflife

Marie Curie Cancer Care Provides free nursing care to cancer patients and those with other terminal illnesses in their own homes. www.mariecurie.org.uk NHS Local NHS Local has a section on end of life, including contact details for helpful organisations, suggestions of issues you may need to think about at end of life and videos people have sent in listing 5 things they want to do before they die. www.nhslocal.nhs.uk WidowNet Established in 1995, the first online information and self-help resource for, and by, widows and widowers. www.widownet.org

Visit www.carechoices.co.uk for further assistance with your search for care

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Paying for care and support If you have more than £23,250 in capital or savings you will have to pay for your own care services.

(This figure may change over the life of this Directory.) However, whether you are considering moving into a care home or need care in your own home, you should still ask for a social care assessment by Adult Social Care. The assessment will make sure that the care you get is right for your needs. Also, if you expect your money to fall below £23,250 as a result of paying for care, Adult Social Care may then help you with the cost, provided your assessment shows that you qualify.

The East Sussex Adult Social Care leaflet ‘The cost of your social care support’ and fact sheet ‘Financial assessment for residential care’ tell you more about how they work out what you have to pay.

If you are moving into a care home, you may be entitled to some of the following help: Twelve-week property disregard This applies if: • your former home is included in your financial assessment; • your other capital is less than £23,250; and • your income is not enough to meet your care home fees.

Adult Social Care will help with the cost during the first twelve weeks of permanent care in a home, provided their assessment has shown that this is the kind of care you need. This is called the ‘property disregard’ period.

Deferred payment agreements After the twelve-week property disregard period, Adult Social Care may be able to help you while your property is being sold. They will charge any financial help they give against the value of your home. This means they will take back the amount they have paid once your property has been sold.

However, they may limit how much they will pay.

It may affect your entitlement to Pension Credit if your property is not seen to be on the market and becomes treated as capital by the Department for Work and Pensions (DWP).

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Attendance Allowance This is a non-means-tested, non-taxable benefit from the DWP. It’s paid at the lower rate of £51.85 a week if you need care by day or night, and at the higher rate of £77.45 a week if you need care during the day and night. Everyone who needs care can, and should, claim Attendance Allowance.

NHS Nursing Care Contribution Whether you are a temporary or permanent resident, if you live in a care home that provides nursing care you may be entitled to NHS Nursing Care Contribution towards the cost. It is not meanstested and is currently £108.70 a week for the standard rate. This is paid directly to the home.

What if you run out of money?

If your money is likely to reduce to £23,250 as a result of paying for care, you must tell Adult Social Care well in advance that this is going to happen.

They will then be able to help with your care fees (provided your social care assessment has shown that you need residential care). They will carry out a financial assessment to confirm the date from which your funds fell below £23,250, and the amount they will contribute towards your care.

If the home you have chosen charges more than Adult Social Care will pay, you must find someone to pay the difference – a ‘top-up’ payment.

Whoever does this, whether a family member or a charity, they should understand that the cost could increase, and that they will have to pay the topup for as long as necessary. Alternatively, you may have to find a less expensive home.

It’s essential to understand your rights before moving into care. There are a number of financial products and specialist companies who may be able to help. It is important to seek advice before committing yourself.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Moving into a care home – who pays what?

Do you have more than £23,250 in capital and savings?

What is ‘capital’?

The value of your home is included in your capital unless one of the following still lives there: • your partner (that is, your husband, wife or civil partner, or someone you live with as if they were your husband, wife or civil partner); or • a relative who is over 60 or disabled; or • your child under 18.

NO Your local authority will contribute financially towards your care costs after they have carried out an assessment of your care needs.

How much?

You will need to ask Adult Social Care for a social care assessment. This will show your care needs and how they will be best met. Any care homes you consider must be able to meet these needs. Adult Social Care will also carrry out an assessment of your financial situation. This determines how much they will pay and how much you will have to pay.

Your choice of care home will be limited to those that accept the amount that your local authority will pay. If you want to choose a more expensive home you would have to arrange for a third party – such as a family member or charity – to ‘top-up’ the difference. You are not allowed to do this yourself if your capital is below £23,250. See above for more about ‘top-ups’.

If you have capital between £14,250 and £23,250 you will pay an additional £1 a week for every £250 you have above £14,250.

YES Ask Adult Social Care for an assessment. Any care homes you consider must be able to meet your assessed care needs.

If, apart from your property, your savings are less than £23,250, your local authority can help with your care costs for the first twelve weeks. After this time you can apply for a loan to help you while your property is being sold.

Whatever your circumstances: Remember: • it is just your own financial circumstances that are assessed, not your partner’s; • your assessment will be made up of two parts, a social care assessment (or needs assessment) and a financial assessment; and • a care home with nursing will generally be more expensive than a care home that only provides personal care, for example, help with getting up, washing and dressing.

Consider claiming: • Income support • Pension Credit • Savings Credit (if you are over 65) Definitely claim: • Attendance Allowance, worth at least £51.85 a week.

Moving into a care home with nursing?

• You will qualify for the NHS Nursing Care Contribution – currently £108.70.

Always seek advice: Independent help is available to guide you through your financial options. There may be a number of ways you can retain your capital whilst paying for care. See also the East Sussex Adult Social Care leaflet ‘Paying residential and nursing home fees’.

Figures mentioned here may change after April 2013. Contact your local authority after this date for current figures.

Local authority contribution to care in private care homes East Sussex Contact Social Care Direct (phone 0345 60 80 191) for information about the council’s current rates.

Brighton & Hove For the Brighton & Hove area, contact the Adult Social Care Access Point on 01273 295555 or email accesspoint@brighton-hove.gov.uk for information about charges.

Visit www.carechoices.co.uk for further assistance with your search for care

33

Third party payments for care home fees Some care homes, and care homes with nursing, charge fees that are higher than the maximum amount Adult Social Care will pay. If Adult Social Care is contributing towards your care home fees, and you choose to move into a home which charges a higher fee, the difference between the two amounts has to be paid by a third party.

Third party payments are sometimes referred to as ‘top-up’ payments. They are usually made by a relative, or you might get help from a charity. You are not usually allowed to pay the ‘top-up’ yourself, nor can a ‘liable relative’ pay it, that is, someone whose financial situation has been taken into account when Adult Social Care carried out your financial assessment.

If you move to a care home where a third party payment is required, the person making the top-up payment on your behalf must sign a contract with Adult Social Care before the contract with the home is signed. In doing so they must confirm that they have the financial means to make the third party payments (including any future increases) for the whole time you will live at the care home.

If you already live in a care home, and no third party agreement was required at the time you became a resident, the home may still seek to introduce a third party payment at a later date. Also, if a change to your arrangements is made at your request or with your agreement, for example, if you move to a better room, then an additional third party payment can become due.

It is usual for care homes to increase their fees each year. The amount that Adult Social Care can contribute to your fees may not increase at the same rate as the home fees increase.

The third party part of the fee can only be increased once in any financial year (April to March) and, as a guide, the amount should never increase by more than 25% a year. You should receive at least one month’s notice that the third party payment is to increase. The person who makes the third party payment for you must sign a new contract with Adult Social Care if the amount of their payment increases.

Before you sign any contract the home should give you written details of all the charges it intends to make. If there is anything that is not clear or which you do not understand, you should ask for advice.

‘Preferred Provider’ schemes East Sussex County Council has a ‘Preferred Provider’ scheme. To stay on the preferred provider list, the homes must maintain their standard of care and show that they are running their business according to

the council’s standards. The council pays a higher weekly fee to these homes. If the council is paying towards your residential care they will give priority to these homes when they offer you a choice of home.

Sources of further help Looking for care or support?

This Directory’s free advice line, in association with FirstStop Advice, provides an independent advice and information service encompassing care, accommodation, funding and rights. A personalised report can be generated for customers providing details of all care homes or housing with care schemes

34

that meet their criteria with supplementary information about choosing and funding.

One call to the freephone number 0800 38 92 077 will enable the service to build a profile of exactly what type of care you’re looking for, while taking into account your personal needs and interests.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

East Sussex, Brighton & Hove Registered Care Homes Association Choosing a care home for the first time for either yourself or a loved one is not easy. This Association exists to ensure that members’ homes offer the highest possible standard of care and facilities.

All members are committed to providing the best quality of care for residents and complying with the Association’s ‘Code of Conduct’. All members are visited in person and are only admitted if they comply with set standards and the residents’ charter. Members must provide privacy, dignity and independence, good healthy food and warmth in comfortable surroundings.

Care must be provided by trained and competent staff and residents treated in a caring and comfortable manner, ideally in a home from home.

Members must have a clear complaints procedure, which residents may use if necessary. It must indicate the name and telephone number of the Care Quality Commission in case outside adjudication is required.

Care homes vary and it’s important that each individual chooses the right one to suit their needs.

The Association is happy to advise those looking for a home and runs an online advisory service, which incorporates a daily-updated bed vacancy list.

The Association is always willing to help potential residents and to explain all aspects of care and

available facilities. The Association believes that it’s best to arrange a trial period for those seeking permanent accommodation.

By working with several national bodies and attending meetings with inspection bodies and local social care departments, the Association helps to keep members up to date with best practice and latest news from the sector. Advice is also available about training courses and access to successful bids for limited training monies. Members can also receive advice in resolving any disputes with the local authority.

For further information, advice and access to the online bed vacancy register (advert below) please contact one of the following: Brighton, Hove and District: Mr Graham Dean 66 Wilbury Road, Hove BN3 3PA Tel: 01273 475599 Hastings, St Leonards, Bexhill & District: David Callaghan Egerton House, 3 Egerton Road, Bexhill TN39 3HH Tel: 01424 819280 Eastbourne and Wealden: Jennie Essadi Rivendale Lodge, 14 Prideaux Road, Eastbourne BN21 2NB Tel: 01323 731575

Visit www.carechoices.co.uk for further assistance with your search for care

35

How solicitors can help you Our care and legal system is a complex one, so it is vital to get some advice to avoid any complications in the future. A solicitor can offer impartial advice about making a will, making gifts, estate planning and powers of attorney. A specialist solicitor can offer further advice, including guidance on immediate and long-term care, ensuring (if applicable) that the NHS has made the correct contribution to your fees, and support on some of more complex issues you may face later on, some of which are noted below.

Enduring Powers of Attorney (EPA) allow you to appoint someone you trust to manage your property and financial affairs on your behalf, in the event you lose mental or physical capacity. Once you have lost or are losing capacity your attorney must register the EPA with the Courts to remain valid. Since 2007 EPAs were replaced by Lasting Powers of Attorney (LPA). This new power allows you to appoint someone you trust to also make decisions about your personal welfare, including healthcare and consent to medical treatment, as well as your property and financial affairs. Unlike an EPA, a LPA will only become effective once registered (regardless of whether you have lost capacity) incurring unavoidable Court fees. An EPA executed prior to October 2007 will remain valid after that date.

The Court of Protection can issue Orders directing the management of a person’s property and financial affairs if they are becoming, or have

36

become, incapable of managing their own affairs should they not have an EPA. The Court procedure is presently very slow and the fees are quite expensive so preparing an EPA is always advisable, providing you have somebody sufficiently trustworthy to appoint as your attorney.

A Living Will is an advance directive allowing you to communicate your wishes in respect of future medical treatment but it is not legally binding.

Long-term care can be given, whether you remain in your own home or move into sheltered or residential care, and you may qualify for financial assistance, such as welfare benefits, social care funding and NHS-funded care. Any proposed gift out of your estate needs careful consideration of the benefits, risks and implications on any future liability for care costs.

Ask family and friends for their recommendations if you don’t have your own solicitor. It is important to gather as much advice as possible, so contact several firms, explain your situation and get an estimate of the fees and an idea of the time scales involved. Many firms will make home visits if necessary and will adapt their communications to meet whatever needs you may have. It is important to find a solicitor who specialises in this area of law.

For further advice and information, call this Directory’s independent advice line: 0800 38 92 077 provided by FirstStop Advice.

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Useful contacts Useful local contacts General health and social care support Age UK offices (Still called Age Concern in some areas) Brighton & Hove and Portslade Tel: 01273 720603 Lewes Tel: 01273 476704 Rother Tel: 01424 775721 Eastbourne Tel: 01323 638474 Hastings Tel: 01424 426162 Brighton & Hove Adult Social Care Access Point Tel: 01273 295555 Email: accesspoint@brighton-hove.gov.uk Brighton & Hove Community Mental Health Team – East Tel: 01273 621984 for local services Brighton & Hove local office Tel: 01273 778383 Brighton & Hove Community Mental Health Team – West Tel: 01273 696011 Care for the Carers Highlight House 8 St Leonards Road Eastbourne, East Sussex BN21 3UH Tel: 01323 738390 Email: info@cftc.org.uk Care Quality Commission (CQC), The CQC National Correspondence PO Box 1258 Newcastle upon Tyne NE99 5AU Tel: 0300 061 6161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk

Carers Centre for Brighton & Hove, The 18 Bedford Place Brighton BN1 2PT Tel: 01273 746222 Fax: 01273 933688 Text: 0770 440 9155 Email: info@thecarerscentre.org Citizens Advice Bexhill and Rother – Tel: 01424 215055 Brighton & Hove – Tel: 0845 120 3710 Crowborough – Tel: 01892 655303 Eastbourne – Tel: 01323 417177 Hastings and Rother – Tel: 01424 430400 Lewes – Tel: 01273 473082 Peacehaven – Tel: 01273 473082 Seaford – Tel: 01323 890875 Uckfield – Tel: 01825 764940 Crossroads Care A free service to carers with dependents of all ages – giving them a break from their caring responsibilities and some time for themselves.

Brighton & Hove Community Base 113 Queens Road Brighton BN1 3XG Tel: 01273 234021 Email: b&hoffice@crossroadscare-esbh.org.uk Web: crossroadscare-esbh.org.uk East Sussex 135 Hughenden Road, Hastings East Sussex TN34 3TF Tel: 01424 444964 Fax: 01424 435972 Email: eastsussex@crossroadscare-esbh.org.uk Web: crossroadscare-esbh.org.uk East Sussex Adult Social Care – Social Care Direct Tel: 0345 60 80 191 Emergency Duty Service (outside office hours): Tel: 01323 636399

Visit www.carechoices.co.uk for further assistance with your search for care

37

Useful local contacts continued Health and social care forums BME Health and Social Care Forum – meets in Hastings but covers East Sussex.

Lesbian, Gay, Bisexual and Transgender (LGBT) Health and Social Care Forum – meets in Eastbourne but covers East Sussex.

To find out more about the forums: Tel: 01273 481922 (César Da Luz) Mobile: 0782 5754166 Email: cesar.daluz@eastsussex.gov.uk Eastbourne Cultural Communities Network Tel: 01323 735772 Email: community@eccn.org.uk Website: www.eccn.org.uk Patient Advice and Liaison Service (PALS) PALS provides advice and information about health services. They also help to sort out any problems or concerns you may have about local health services.

Brighton & Hove City Primary Care Trust PALS Tel: 0800 013 0251 Email: brightonandhovepals@nhs.net Web: www.brightonhovecitypct.nhs.uk

Sompriti at NCDA (Newhaven Community Development Association) Tel: 01273 311700 Email: sompriti@ncda.org.uk

HIV Support Sussex Beacon Tel: 01273 694222 Website: www.sussexbeacon.org.uk Terence Higgins Trust Tel: 01273 764 200 Email: info.brighton@tht.org.uk Web: www.tht.org.uk

Learning disability Eastbourne and District Mencap Tel: 01323 722034 Email: jill@eastbournemencap.org.co.uk Hastings and Bexhill Mencap Tel: 01424 424813 Email: hastings.mencap@yahoo.com

East Sussex PALS Tel: 0300 100 0891 Email: esdw-pct.pals@nhs.net Web: www.esdw.nhs.uk

Newhaven and District Mencap Tel: 01273 517345 or 07773 659769 (mobile)

Ethnic-minority groups

Activ8 (Hastings and Rother Mind) Tel: 01424 442435 Email: activ8network@hotmail.co.uk Web: www.activ8network.org

DRI (Diversity Resources International) Tel: 0798 902 3460 (Mebrak) or 0777 151 7870 (Ivan) Email: Enquiries@dricic.net or Mebrak@dricic.net Eastbourne Cultural Communities Network Tel: 01323 735772 Email: community@eccn.org.uk Email: sal_r_tay@yahoo.co.uk Web: www.eccn.org.uk Hope – G (Hastings Older People’s Ethnic Group) Tel: 07511 248278 Email: grouphope@ymail.com

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Mental health

Mind (Wealden, Eastbourne and Lewes) Tel: 01323 648836 Email: info@welmind.org.uk

Physical disability East Sussex Disability Association Tel: 01323 514500 Email: info@esda.org.uk

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

National useful contacts Age UK The name of the combined Age Concern and Help the Aged.

National advice line: Tel: 0800 169 6565 Association of Charity Officers The national umbrella body for benevolent charities who provide aid and advice to individuals in need.

Tel: 0170 765 1777 Web: www.aco.uk.net Carers Direct Free, confidential information and advice for carers.

Tel: 0808 802 0202 Email: carersdirect@nhschoices.nhs.uk.

Carers Trust The largest provider of comprehensive carers’ support services in the UK. Unit 14, Bourne Court Southend Road Woodford Green Essex IG8 8HD Tel: 0844 800 4361 Email: info@carers.org Web: www.carers.org Carers UK The voice of carers and the only carer-led organisation working for all carers.

Tel: 0808 808 7777 Web: www.carersuk.org Counsel and Care Advice and help for older people.

National advice line: Tel: 0845 300 7585 Web: www.counselandcare.org.uk Elderly Accommodation Counsel Aims to help older people make informed choices about meeting their housing and care needs.

Tel: 0207 820 1343 Web: www.housingcare.org

FirstStop Advice Advice and information on all aspects of care, accommodation, housing, finance and rights for older people.

Care Advice Line: 0800 389 2077 Finance Advice Line: 0800 310 2011 Web: www.firststopadvice.org.uk Friends of the Elderly A charity supporting older people with a range of practical needs.

Tel: 0207 730 8263 Web: www.fote.org.uk IndependentAge A national charity that champions independence for older people. The main aim is to help older people on low incomes to live with dignity and independence.

Tel: 0207 605 4200 Web: www.independentage.org.uk National Association for Providers of Activities for Older People (NAPA) Open discussion on training needs; compiles information on all service providers in the UK regarding social and therapeutic activities for older persons.

Tel: 0207 078 9375 Web: www.napa-activities.co.uk Pension, Disability and Carers Service, The Provides information about pensions and other pensioner benefits in the UK, whether you are planning for the future, are about to retire or have already retired. It also has information about pensions for pension providers/advisers and employers.

Tel: 0845 606 0265 Web: www.thepensionservice.gov.uk United Kingdom Home Care Association Ltd (UKHCA) The professional Association of home care providers from the independent, voluntary, not-for-profit and statutory sectors.

Tel: 0208 288 5291 Web: www.ukhca.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care

39

Care home listings Service User Bands The Care Quality Commission (CQC) is the independent regulator of health and social care in England. Following an inspection, each care provider is given a report on how it meets essential standards of quality and safety.

Reports can be viewed on the website: cqc.org.uk CQC use the following categories to describe what service user bands care providers can cater for:

OP Older people (65+)

MH Mental health

D

SI

Sensory impairment

PD Physical disability

YA

Younger adults

LDA Learning disability, autism

AD People who misuse drugs and alcohol

Dementia

Brighton and Hove Care homes Acorn House 198 Ditchling Road, Brighton BN1 6JE Tel: 01273 271237 Arlington House 10 Tennis Road, Hove BN3 4LR Tel: 01273 413222

LDA

OP

Arundel Park Lodge 22–24 Arundel Drive East, Saltdean, Brighton BN2 8SL Tel: 01273 303449 OP

Bethesda Home 5 Hove Park Gardens, Old Shoreham Road, Hove BN3 6HN Tel: 01273 735735

OP

Bramble Cottage Retirement Home 18 Carden Avenue, Patcham, Brighton BN1 8NA OP Tel: 01273 565821 Advert Page 41 Brittany Lodge 32 Brittany Road, Hove BN3 4PB Tel: 01273 413413

OP

Autumn Lodge 35–39 Rutland Gardens, Hove BN3 5PD Tel: 01273 271786 Advert Inside Front Cover OP D

Bybuckle Court 5 Marine Parade, Seaford BN25 2PZ Tel: 01323 898094

OP

Caburn House 15 Caburn Road, Hove BN3 6EF Tel: 01273 771945

Beach House, The 29 Westbourne Villas, Hove BN3 4GQ Tel: 01273 295288

OP

Carlton House 44 St Aubyns, Hove BN3 2TE Tel: 01273 738512

OP D

Cavendish House 2–6 Pembroke Crescent, Hove BN3 5DH Tel: 01273 774277

OP D

Aspen House Care Home 17 Wilbury Avenue, Hove BN3 6HS Tel: 01273 772255

Beaconsfield Villas, 83 Brighton BN1 6HF Tel: 01273 295297

OP D MH

PD LDA YA

LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See above for enlarged key to client groups

40

Advertisers are highlighted

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

DANE HOUSE CARE HOME 52 Dyke Road Avenue, Brighton, East Sussex, BN1 5LE T: 01273 564851 E: dane.house@fshc.co.uk LYDFORDS CARE HOME 23 High Street, East Hoathly, East Sussex, BN8 6DR T: 01825 840259 E: lydfords@fshc.co.uk BON ACCORD CARE HOME 79-81 New Church Road, Hove, East Sussex, BN3 4BB T: 01273 721120 E: bon.accord@fshc.co.uk

That’s why we’re one of the UK’s leading healthcare providers Our homes are unique, we're proud to offer high standards of service and care, including residential and nursing care services for both long stay and short stay respite service users.

Contact our home directly, or visit www.fshc.co.uk

Princess Alexandra House Princess Alexandra provides the perfect setting for gracious living in retirement with balconies & glorious views over Preston Park.

34 Preston Park Avenue, Brighton BN1 6HG

• An elegant and spacious home with friendly family atmosphere • Professionally supervised 24 hour care • Long and short stays welcome • En-suite rooms • Mature gardens • Optional outings & entertainment

“Excellent” star quality rating by CQC. For an informal chat and any further information call 01273 565691

www.princessalexandrahouse.co.uk

Bramble Cottage Residential Care Home - ‘We Care’ Bramble Cottage is a family-owned, elegantly appointed home offering relaxed retirement living whilst consistently providing the highest standards of individually tailored 24-hour care, support & customer service.

• Excellent Inspection Results • Unrivalled Reputation in the Local Community • Traditionally Furnished Large Rooms & Suites all with Full Bathroom

• • • •

Dedicated & Compassionate Staff Long & Short Stay Extensive Landscaped Gardens & Terraces Freshly-prepared, Nutritious Menu by In-House Chefs

18 Carden Avenue, Patcham, Brighton East Sussex BN1 8NA www.bramblecottagebrighton.com www.facebook.com/BrambleCottage

Charles Lodge

01273 565821

Tel: 01273 777797 • Email: info@njch.co.uk 75 New Church Road • Hove • BN3 4BB

Charles Lodge is centrally located in the beautiful town of Hove. It is close to the local shops, and a sea breeze from the coast. The home specialises in clients with residential and dementia care needs. We can also accommodate clients who require respite care on a short or long term basis. As part of the home selection process, we encourage our prospective residents and families to visit the home and spend some time with us. Perhaps enjoy a meal with us, and spend a few hours or an afternoon at the home. Our award winning Manager has worked at Charles Lodge for more than 20 years.

The home: • A call bell system in all bedrooms • Wireless broadband throughout the home • A varied in-house social activity programme • Registered with the Care Quality Commission • A varied and nutritious menu with special dietary needs catered for • Chiropody and Hairdressing services available • We welcome both privately funded and social services funded residents.

www.njch.co.uk

Passionate about the care we provide

Visit www.carechoices.co.uk for further assistance with your search for care

41

Brighton and Hove Care homes continued Charles Lodge 75 New Church Road, Hove BN3 4BB Tel: 01273 777797 Advert Page 41 Charlesworth Rest Home 37 Beaconsfield Villas, Brighton BN1 6HB Tel: 01273 565561 Churchley Rest Home Ltd, The 91 New Church Road, Hove BN3 4BB Tel: 01273 725185 Cloverdale House 19 Vallance Gardens, Hove BN3 2DB Tel: 01273 733757 Conifer Lodge 95–99 Pembroke Crescent, Hove BN3 5DE Tel: 01273 701888 Craven Vale Resource Centre Craven Road, Brighton BN2 0FE Tel: 01273 295772 Crescent House 108 The Drive, Hove BN3 6GP Tel: 01273 732291 Cristos 27 Medina Villas, Hove BN3 2RN Tel: 01273 773717

OP D

Eaton Lodge 14 Eaton Gardens, Hove BN3 3TP Tel: 01273 777911

OP

Fairdene Lodge 14–16 Walsingham Road, Hove BN3 4FF Tel: 01273 735221

OP

Goldstone Crescent, 100 Hove BN3 6BE Tel: 01273 553718

LDA

Grange Rest Home LTD, The 11 Sackville Gardens, Hove BN3 4GJ Tel: 01273 298746

OP

OP

Hereford House 12–24 Hereford Street, Brighton BN2 1LF Tel: 01273 697658

OP

Highviews, The 47 Saltdean Drive, Saltdean BN2 8SD Tel: 01273 390610

Jean Marshall House 15 Wilbury Avenue, Hove BN3 6HR Tel: 01273 772866

Davigdor Lodge Rest Home 56–58 Tisbury Road, Hove BN3 3BB Tel: 01273 726868

Lansdowne Road, 3a Hove BN3 1DN Tel: 01273 731380

Droveway, The 3 Hove BN3 6LF Tel: 01273 563935 Droveway, The 3a Hove BN3 6LF Tel: 01273 541229 Dyke Road, 287 Hove BN3 6PD Tel: 01273 566804 Dyke Road, 290 Hove BN1 5BA Tel: 01273 552069

OP

D

OP

LDA YA

Ireland Lodge Lockwood Crescent, Woodingdean, Brighton BN2 6UH Tel: 01273 296120 OP D

Crowborough Lodge Residential Care Home 2 Crowborough Road, Saltdean BN2 8EA Tel: 01273 302614 OP

MH YA

D

LDA

Grosvenor Lodge 40 Old Shoreham Road, Hove BN3 6GA Tel: 01273 739739

LDA

OP

LDA SI YA

LDA

LDA

Lavender House 17 Walsingham Road, Hove BN3 4FE Tel: 01273 321962

MH YA

LDA

Leicester Villas, 19 Hove BN3 5SP Tel: 01273 295840

LDA YA

LDA

Loxwood House Residential Home 17 Old Shoreham Road, Hove BN3 6NR Tel: 01273 503586

LDA

Lyndhurst Road, 4–10 Hove BN3 6FA Tel: 01273 323814

LDA

OP LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

42

Advertisers are highlighted

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Care homes continued Lyndhurst Road, 12 Hove BN3 6FA Tel: 01273 323814

LDA YA

Marine View Rest Home 279 Kingsway, Hove BN3 4LJ Tel: 01273 417696

OP

Mill Lane, 52 Portslade BN41 2DE Tel: 01273 439156 Norton Road, 51 Hove BN3 3BF Tel: 01273 747449 Oak House Residential Care Home 56 Surrenden Road, Brighton BN1 6PS Tel: 01273 500785 Oakleigh Lodge Residential Home 36 New Church Road, Hove BN3 4FJ Tel: 01273 502482 Advert Page 43

Outlook House 74 Redhill Drive, Brighton BN1 5FL Tel: 01273 555252 Parkview Care Home 70 Old Shoreham Road, Hove BN3 6HJ Tel: 01273 720120 Pembroke Hotel Rest Home 2 Third Avenue, Hove BN3 2PD Tel: 01273 326942

OP

Pembroke Lodge Rest Home 8–10 Aymer Road, Hove BN3 4GA Tel: 01273 777286

OP

LDA

Pilgrim Homes – Lady Anne Treves Memorial Home 35–36 Egremont Place, Brighton BN2 0GB OP D Tel: 0300 303 1440

LDA

Place Farm House Ladies Mile Road, Patcham, Brighton BN1 8QE Tel: 01273 563902

OP

Portland Road, 9 Hove BN3 5DR Tel: 01273 822103

MH

OP D LDA

OP

Oasis House 19 Arundel Drive West, Saltdean, Brighton BN2 8SJ Tel: 01273 279683 OP Old Shoreham Road, 267 Portslade BN41 1XS Tel: 01273 295477

Pembroke House Rest Home 91 Pembroke Crescent, Hove BN3 5DE Tel: 01273 726490

LDA YA

LDA SI YA

MH YA

OP

Preston Drove, 15 Brighton BN1 6LA Tel: 01273 294310

OP LDA YA

Princes Crescent, 7 Hove BN3 4GS Tel: 01273 733441

OP LDA YA

Princess Alexandra House 34 Preston Park Avenue, Brighton BN1 6HG Tel: 01273 565691 Advert Page 41

OP

R Janmayur Care Home 15 Osmond Gardens, Osmond Road, Hove BN3 1TE OP Tel: 01273 777424 Rachel Mazzier House 25 Chatsworth Road, Brighton BN1 5DB Tel: 01273 564021

LDA

Rookery Hove 22–24 Sackville Gardens, Hove BN3 4GH Tel: 01273 202520

LDA YA

Rutland Gardens, 53 Hove BN3 5PD Tel: 01273 328707

LDA

OAKLEIGH LODGE REGISTERED RESIDENTIAL CARE HOME FOR THE ELDERLY

Excellent position close to all amenities and sea.

• En-suite rooms TV/ Telephone points • Passenger lift • Visiting Chiropodist, Hairdresser & Library • Hydrotherapy bath • Large South-facing Conservatory & gardens • Inspection Welcome • Dedicated staff 24 hours

For a colour brochure information pack, please contact: Mrs Lockwood Oakleigh Lodge, 36 New Church Road, Hove, East Sussex BN3 4FJ Tel: (01273) 205199/502482

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

43

Brighton and Hove Care homes continued Sackville Gardens, 57 Hove BN3 4GJ Tel: 01273 748031 St Christopher’s Residential Home 47–49 Rutland Gardens, Hove BN3 5PD Tel: 01273 327210 St Joseph’s Residential Home 3–7 Bristol Road, Brighton BN2 1AP Tel: 01273 626151

MH

Wavertree House Somerhill Road, Hove BN3 1RN Tel: 01273 262200 Advert Page 45

OP

Wayfield Avenue Resource Centre 2 Wayfield Avenue, Hove BN3 7LW Tel: 01273 295880

OP

Westwood Care Home 9 Knoyle Road, Brighton BN1 6RB Tel: 01273 553077

OP SI

OP MH

OP

St Mary’s House 38–39 Preston Park Avenue, Brighton BN1 6HG OP PD Tel: 01273 556035

Whitehawk Way, 39–41 Brighton BN2 5QL Tel: 01273 699776

Summer Lodge 2–4 Sackville Road, Hove BN3 3FA Tel: 01273 775577

Whitehouse, The 1 Chichester Drive West, Saltdean, Brighton BN2 8SH OP Tel: 01273 302465

OP

LDA

Swanborough House Swanborough Drive, Whitehawk, Brighton BN2 5PH PD YA Tel: 01273 696391

Wilbury Gardens, 13 Hove BN3 6HQ Tel: 01273 205044

Vallance Gardens, 4 Hove BN3 2DD Tel: 01273 749626

Wilbury Rest Home 66 Wilbury Road, Hove BN3 3PA Tel: 01273 326170 Advert Page 45

LDA

Vallance Residential Care Home 7–9 Vallance Road, Hove BN3 2DA Tel: 01273 326053

OP

Walsingham Road, 72–74 Hove BN3 4FF Tel: 01273 888077

LDA

OP D PD LDA MH SI YA

Windlesham Road, 20 Brighton BN1 3AG Tel: 01273 294319

OP

LDA YA

Yellow House Care Home 154–158 Sackville Road, Hove BN3 7AG Tel: 01273 727211

LDA

Care homes with nursing Adelaide Nursing Home, The 203–205 New Church Road, Hove BN3 4ED Tel: 01273 410530

OP PD

Barford Court 157 Kingsway, Hove BN3 4GR Tel: 01273 777736

OP D

Arundel Park Lodge 22–24 Arundel Drive East, Saltdean, Brighton BN2 8SL OP Tel: 01273 303449

Birch Grove Nursing Home 1-3 Stanford Avenue, Brighton BN1 6AP OP D PD MH Tel: 01273 566111

Asher Nursing Home 33 Wilbury Gardens, Hove BN3 6HQ Tel: 01273 823310

Bon Accord Care Home 79–81 Church Road, Hove BN3 4BB Tel: 01273 721120 Advert Page 41

OP MH YA

OP D MH YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

44

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RNIB Wavertree House, Hove Residential care for older people l Specialists

in supporting people with sight loss l Permanent and short stay options l Range of en-suite accommodation including flats for couples l Focus on community, individuality and independence To find out more or to arrange a visit: Telephone: 01273 26 22 00 Email: wavertreehouse@rnib.org.uk Go online: rnib.org.uk/wavertreehouse

Reg charity no. 226227

Looking

WILBURY RES T HOM E Registered with the Care Quality Commission Wilbury Rest Home is warm and friendly with high standards of care and comfort 66 Wilbury Road, Hove BN3 3PA

• Close to local amenities • Lift to all floors and wheel chair access • Victorian town house - gracious and comfortable • Elegant rooms - en-suite facilities • Delightful large garden • Excellent meals - preferences and diets catered for

(01273) 326170

for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Advice for older people

Care homes with nursing continued Dane House Care Home 52 Dyke Road Avenue, Brighton BN1 5LE Tel: 01273 564851 Advert Page 41

OP PD

Hereford House 16–24 Hereford Street, Brighton BN2 1LF Tel: 01273 697658

OP

Downs Christian Nursing Home, The Laburnum Avenue, Hove BN3 7JW OP D PD LDA MH SI YA Tel: 01273 746611

Highbury House Nursing Home Steyning Road, Rottingdean, Brighton BN2 7GA OP Tel: 01273 309447

Glentworth House Nursing Home 40–42 Pembroke Avenue, Hove BN3 5DB Tel: 01273 720044

Hyman Fine House 20 Burlington Street, Brighton BN2 1AU Tel: 01273 688226

OP D

Hazelgrove Nursing Home Heath Hill Avenue, Bevendean, Brighton BN2 4FH OP D MH Tel: 01273 886788

Knoll House Ingram Crescent West, Hove BN3 5NX Tel: 01273 267588

OP D

PD

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

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45

Brighton and Hove Care homes with nursing continued middleton grove Portland House, 11 Portland Road, Hove BN3 5DR OP D MH Tel: 01273 325705

St Ann’s Nursing Home 9 Stanford Avenue, Brighton BN1 6AD Tel: 01273 882626

Partridge House Nursing and Residential Care Home Leybourne Road, Off Heath Hill Avenue, Bevendean, Brighton BN2 4LS OP D Tel: 01273 674499

st clare’s care home St George’s Park, Ditchling Road, Burgess Hill OP D PD MH SI RH15 0GU Tel: 01444 873730

Patcham Nursing Home Eastwick Barn, Eastwick Close, Brighton BN1 8SF Tel: 01273 501358 Pines, The Furze Hill, Hove BN3 1PA Tel: 01273 820275

OP PD

Rottingdean Nursing and Care Home 30–32 Newlands Road, Rottingdean, Brighton BN2 7GD Tel: 01273 308073 Seaway Nursing Home 33 Vallance Gardens, Hove BN3 2DB Tel: 01273 730024 Springfields Nursing Home 11 Langdale Road, Hove BN3 4HQ Tel: 01273 735784

St Dunstan’s Ian Frasier House, Greenways, Ovingdean BN2 7BS PD SI Tel: 01273 307811 Sycamore Court Nursing and Residential Care Home Fitzherbert Drive, Bear Road, Brighton BN2 4DU OP D Tel: 01273 697331 Victoria ChartwelL 81 Dyke Road Avenue, Hove BN3 6DA Tel: 01273 551355

OP

Victoria Chatsworth 63 Dyke Road Avenue, Hove BN3 6DA Tel: 01273 564471

OP

Victoria Downlands 96 The Drive, Hove BN3 6GP Tel: 01273 723937

OP

OP PD

Victoria Highgrove 59 Dyke Road Avenue, Hove BN3 6QD Tel: 01273 562739

OP

OP

Victoria Oaklands 39 Dyke Road Avenue, Hove BN3 6QA Tel: 01273 330806

OP

OP

Regent House Nursing Home 107–109 The Drive, Hove BN3 6GE Tel: 01273 220888

OP D

OP

OP

Lewes and Seaford Care homes Applewood Residential Home 37 Headland Avenue, Seaford BN25 4PZ LDA MH SI YA Tel: 01323 873270

Avis Road, 50a Newhaven BN9 0PN Tel: 01273 612171

Ashring House Lewis Road, Rigmer BN8 5ES Tel: 01273 814400

Barclay House St Peter’s Road, Seaford BN25 2HS PD LDA MH SI YA Tel: 01323 873421

PD LDA

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

46

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WESTERLEIGH NURSING HOME Personalised care and support in a homely environment

• Registered Nursing Home for 31 older people.

• Professional, trained and experienced staff.

• Dignity and choice respected at all times.

• Warm and friendly atmosphere.

• Dedicated social activity team.

• Visitors welcome at any time.

• Quietly situated in a prime residential area near the seafront.

• Delightful gardens and courtyards.

• Long and short term stays, including respite and convalescence.

SS

O C IAT IO N

Looking

Beachlands Tel: 01323 891004

• 24 hour friendly fully trained staff • Individual care • Passenger lift • Excellent home cooked food & menus • Activities & entertainment • Long & short term stays plus day care • Sea views of the English Channel

IS T E R E

NUR S ING HOME

A

Email: liz@westerleigh.info | Website: www.westerleigh.info 18 Corsica Road, Seaford BN25 1BD

EG

D

Telephone: 01323 892335

RN H A

R

Please contact Mrs Elizabeth Bracuti RN, BSc, Registered Manager

for care or support?

Marine Parade Seaford East Sussex BN25 2PY

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Advice for older people

Seafront Promenade at Hove

Visit www.carechoices.co.uk for further assistance with your search for care

47

Lewes and Seaford continued Care homes continued Beachlands Residential Care Home Marine Parade, Seaford BN25 2PY Tel: 01323 891004 Advert Page 47 Beachside Rest Home Cricketfield Road, Seaford BN25 1BU Tel: 01323 893756 Bevern View The Willows, Barcombe BN8 5FJ Tel: 01273 400752

OP MH

PD LDA SI YA

Blatchington Court 13 St Peters Road, Seaford BN25 2HS Tel: 01323 896939 Advert Page 49 Burdyke Lodge Southdown Road, Seaford BN25 4JS Tel: 01323 490880 Bybuckle Court 5 Marine Parade, Seaford BN25 2PZ Tel: 01323 898094 Claremont House 40–42 Claremont Road, Seaford BN25 2BD Tel: 01323 893591 Clifden House, Dementia Care Centre 80–88 Claremont Road, Seaford BN25 2QD Tel: 01323 896460 Cliff Court Care Home 70 The Promenade, Peacehaven BN10 8ND Tel: 01273 583764 Cornfield House 3 Cornfield Road, Seaford BN25 1SW Tel: 01323 892973 Danemere Dane Road, Seaford BN25 1DU Tel: 01323 890696 Downside The Avenue, Kingston, Near Lewes BN7 3LW Tel: 01273 471604 East Dean Grange Lower Street, East Dean BN20 0DE Tel: 01323 422411

OP

Fairlight Manor 48 Fairlight Avenue, Telscombe Cliffs, Peacehaven BN10 7BS Tel: 01273 582786

D

Francis House Claremont Road, Mount Pleasant, Newhaven BN9 0NQ PD LDA Tel: 01273 514007 Advert Page 49 Greenacres Mill Lane, South Chailey, Lewes BN8 4PY Tel: 01273 890863

OP LDA

Grosvenor Road, 3a Seaford BN25 2BL Tel: 01323 733407

LDA

OP

Harison Road, 10 Seaford BN25 3PN Tel: 01323 490511

LDA

OP

Hillersdon Court 18 College Road, Seaford BN25 1JD Tel: 01323 897706

OP

Holm Lodge Butlers Way, Lewes Road, Ringmer, Lewes BN8 5ES OP Tel: 01273 813393 Advert Page 49

D

OP D

Lime Tree House Residential Home Lewes Road, Ringmer, Lewes BN8 5ES Tel: 01273 813755

OP D

Maldon House 26 Belgrave Road, Seaford BN25 2EG Tel: 01323 491102

OP D

OP

LDA

Maples, The 27 South Coast Road, Peacehaven BN10 8SZ Tel: 01273 582070

OP

Nightingales Residential Care Home 38 Western Road, Newick BN8 4LF Tel: 01825 721120

OP

OP

North Corner 1 Prince Edwards Road, Lewes BN7 1BJ Tel: 01273 474642

OP

OP

Nova House Belgrave Road, Seaford BN25 2EG Tel: 01323 896629

OP

MH YA

LDA

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

48

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

The dementia Care Specialists

Retirement Homes

We pride ourselves in helping all our residents to maintain their dignity, privacy and respect.

Providing quality care for people with Dementia in a safe environment E.S.C.C. Preferred provider.

13 St Peters Road, Seaford. East Sussex BN25 2HS

107 Steyne Road, Seaford. East Sussex BN25 1AS

Tel: 01323 896939

Tel: 01323 490851

A Brighter Fure In Care Three Residential Care Homes and Day Centre on one campus: Francis House – a small group home providing semi-independent living for a maximum of six adults aged 18 – 65 with learning and/or physical disabilities.

Claremont Road, Mount Pleasant, Newhaven, East Sussex BN9 0NQ

Webb House – our largest house offering 22 residential places to over 55’s with learning and physical disabilities.

Powell House – providing residential care for the 18 – 65 age group with

Tel 01273 514007

physical disabilities. It has 16 rooms and is set in a spacious building on two levels with lift access and full disabled access.

enquiries@search-light.org .uk www.search-light.org.uk

Day Centre open Monday to Friday for residents and daycare Three minibuses in constant use - Respite placements

Our entire team is committed to meeting the needs of our residents providing a flexible family atmosphere with home cooked food, meeting dietary requirements.

holm lodge

Residential Home for the Elderly – Home from Home A large family house situated in the small village of Ringmer near Lewes, surrounded by beautiful countryside, providing personal care to elderly people over the age of 65 years.

Tel: 01273 813393

www.holmlodgeringmer.co.uk | info@holmlodgeringmer.co.uk

• Long term and respite care (including short breaks) • Capable of housing 24 residents • All rooms with en suite bathrooms • Close to shops and bus routes • Communal garden and decked areas • Services include Chiropody and hairdressing Butlers Way, Lewes Road, Ringmer, Lewes, East Sussex BN8 5ES

Visit www.carechoices.co.uk for further assistance with your search for care

49

Lewes and Seaford continued Care homes continued Powell House Claremont Road, Mount Pleasant, Newhaven BN9 0NQ PD LDA Tel: 01273 514007 Advert Page 49

Southdown Road, 28 Seaford BN25 4PG Tel: 01323 897877

LDA

Roclyns Rest Home 344 South Coast Road, Telscombe Cliffs, Peacehaven BN10 7EW Tel: 01273 583923

Steyne Road, 103 Seaford BN25 1AL Tel: 01323 490508

LDA

Sutton Leaze Eastbourne Road, Seaford BN25 4BB Tel: 01323 894301

LDA

Seacroft Care Home 5 Walesbeech Road, Saltdean BN2 8EF Tel: 01273 306339 Seaford Head Retirement Home 107 Steyne Road, Seaford BN25 1AS Tel: 01323 490851 Advert Page 49 Seagulls, The 6 Crowborough Road, Saltdean BN2 8EA Tel: 01273 390610

OP

OP

D

Webb House Claremont Road, Mount Pleasant, Newhaven BN9 0NQ PD LDA Tel: 01273 514007 Advert Page 49

LDA YA

Care homes with nursing Abundant Grace Firle Road, Seaford BN25 3JE Tel: 01903 210612 Advert Outside Back Cover OP D

Freshford Cottage Nursing Home Dane Road, Seaford BN25 1DU Tel: 01323 897845

Barons Down Nursing Home Brighton Road, Lewes BN7 1ED Tel: 01273 472357 Advert page 55

Haven, Nursing Centre 29 Telscombe Cliffs Way, Peacehaven BN10 7DX OP PD Tel: 01273 587183

OP PD

Blatchington House Firle Road, Seaford BN25 2HH Tel: 01323 891702 OP PD Bramber Nursing Home 1 Bramber Avenue, Peacehaven BN10 8LR Tel: 01273 584594 Claydon House 8 Wallands Crescent, Lewes BN7 2QT Tel: 01273 474844 Advert Page 51

D

OP D

Danemere Dane Road, Seaford BN25 1DU Tel: 01323 890696 LDA Fourways 3 Bramber Avenue, Peacehaven BN10 8LR OP PD YA Tel: 01273 585670

OP

St Mary’s Care Home St George’s Park, Ditchling Common, Burgess Hill OP D PD MH SI RH15 0SF Tel: 01444 873710 St Rita’s Care Home St George’s Park, Ditchling Road, Burgess Hill RH15 0GT D Tel: 01444 873740 Threeways Nursing Home Beacon Road, Seaford BN25 2LT Tel: 01323 893112 Advert Page 51

OP PD

Westerleigh Nursing Home 18 Corsica Road, Seaford BN25 1BD Tel: 01323 892335 Advert Page 47

OP PD

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

50

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Threeways Nursing Home and The Devonshire Nursing Home are attractive homes in exclusive residential areas offering the highest standard of professional nursing care. Threeways now has residential rooms available as well as nursing rooms.

Both homes are tastefully furnished to provide maximum comfort for our residents. Our aim is to provide an atmosphere and surroundings as far removed from the conventional idea of a nursing home as is possible, yet with first class medical care as our primary concern for post-operative, convalescent, acute and chronic medical patients, and those in need of rest.

The Devonshire Nursing Home 95 Carlisle Road Eastbourne BN20 7TB Tel: 01323 731279 Email: enquiries@devonshirenh.co.uk Web: www.devonshire-nursinghome.co.uk

• Providing for the individual needs and dignity of patients • Offering short term, long term and respite care • Visitors welcome at all times

Threeways Nursing Home Beacon Road Seaford East Sussex BN25 2LT Tel: 01323 896196 / 893112 Email: enquiries@threewaysnh.co.uk Web: www.threeways-nursinghome.co.uk

AWARD WINNING CARING HOMES FOR OLDER PEOPLE

CLAYDON HOUSE Lewes, East Sussex BN7 2QT

An elegant Victorian property, with a state of the art purpose built dementia wing, combine to form Claydon House Care Home, which provides residential, nursing and specialist dementia care to elderly people.

Quietly situated in Wallands Crescent, Claydon House benefits from a peaceful location whilst enjoying the shops, restaurant and amenities of the town centre.

Freephone 0808 166 1317

Features: • Specialist dementia care wing • Full range of residential and nursing care • Dedicated activities coordinator • Strong community links • Friendly dedicated staff team • Beautiful home location

www.caringhomes.org

Looking for care or support?

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077 We provide you with information on care, accommodation, funding and rights. A personalised report can be generated providing details of all options that meet your criteria.

Advice for older people

Visit www.carechoices.co.uk for further assistance with your search for care

51

Wealden Care homes Ashglen House Market Street, Hailsham BN27 2AG OP PD MH SI AD Tel: 01323 645813

Hankham Lodge Residential Care Home Hankham Hall Road, Westham, Pevensey BN24 5AG OP Tel: 01323 766555

Baronsmede Queens Road, Crowborough TN6 1EJ Tel: 01892 667457

LDA YA

­ are Lodge H 57 Harebeating Drive, Hailsham BN27 1JE Tel: 01323 849913 Advert Page 53

OP D

Beacongate Beacon Road, Crowborough TN6 1AZ OP PD LDA YA Tel: 01892 667579

Harecombe Manor Nursing Home Southview Road, Crowborough TN6 1HG Tel: 01892 652114 Advert Page 53

OP PD

Bernhard Baron Cottage Homes Lewes Road, Polegate BN26 5HB Tel: 01323 483613

OP

heather view Beacon Road, Crowborough, TN6 1AS Tel: 01892 653634

OP

High Broom High Broom Road, Stone Cross, Crowborough TN6 3SL OP Tel: 01892 654027

OP

Hill View 213 Eastbourne Road, Polegate BN26 5DU Tel: 01323 488616

OP

Holy Cross Priory Nursing Unit Lewes Road, Cross-in-Hand, Heathfield TN21 0TS OP PD Tel: 01435 863764

OP

Linden Cottage Linden Chase, Uckfield TN22 1EE Tel: 01825 768395

Birch Holt Retirement Home Marlpits Lane, Ninfield, Battle TN33 9LD Tel: 01424 892352 Caroline House 7–9 Ersham Road, Hailsham BN27 3LG Tel: 01323 814073 Chardwood Rest Home 127 Eastbourne Road, Pevensey Bay, Pevensey BN24 6BN Tel: 01323 766058 Dalling House Croft Road, Crowborough TN6 1HA Tel: 01892 662917

OP D PD MH

PD LDA SI

dunsfold ltd Dunsfold Ltd, West End, Herstmonceux, Hailsham D BN27 4NX Tel: 01323 832021

Lydfords Care Home 23 High Street, East Hoathly, Lewes BN8 6DR Tel: 01825 840259 Advert Page 41

Elizabeth Lodge 3 Bowley Road, Hailsham BN27 2DB Tel: 01323 846287

Lynfords 3a Nursery Close, Hailsham BN27 2PX Tel: 01323 440843

LDA YA

Filsham Lodge 137–141 South Road, Hailsham BN27 3NN Tel: 01323 844008 Hailsham House New Road, Hellingly, BN27 4EW Tel: 01323 442050

OP D

Advert page 57 OP D PD MH SI YA

HALLAND HOUSE Eastbourne Road, Halland, Lewes BN8 6PS Tel: 01825 840268

LDA

LDA

OP

LDA

manor gardens Crowborough Road, Uckfield TN22 4DA Tel: 01159 781742

OP

Marlowe House School Lane, Hadlow Down TN22 4HY Tel: 01825 830224

OP

Marshes, The 3b Nursery Close, Hailsham BN27 2PX Tel: 01323 440843

LDA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

52

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Warren Drive Residential Care Home - ‘We Care’ An established, family-owned traditional country home offering relaxed retirement living in superior accommodation with the highest standards of individually tailored 24-hour care, support & customer service.

• • • •

Excellent Inspection Results • Long & Short Stay Home-like Feel with Exacting Standards • Landscaped Gardens & Terraces with views of Elegantly Appointed Rooms & Suites all with En-Suite Ashdown Forest Dedicated & Compassionate Staff • Freshly-prepared, Nutritious Menu by In-House Chefs

Warren Drive, Fielden Road, Crowborough, East Sussex TN6 1TP www.warrendrive.com

01892 654586

Harecombe Manor . . .. . .. . .. . .. . .. . .. . . .. . .. . .. . .. . .. .

Professional care in a homely environment

• Family owned and run since 1989 • High quality, friendly care • Professional nursing care 24 hours a day • Traditional home cooking with a choice of menu • Large garden with ramped access • Respite care provided Please call to view and discuss care

01892 652114 Email: enquiries@harecombemanor.co.uk www.harecombemanor.co.uk Southview Road, Crowborough TN6 1HG

Visit www.carechoices.co.uk for further assistance with your search for care

53

Wealden Area homes Care care homes continued Marshview 77 Marshfoot Lane, Hailsham BN27 2RB Tel: 01323 849207

OP

Mount Camphill Community, The Faircrouch Lane, Wadhurst TN5 6PT Tel: 01892 782025

LDA

New Inn, The Lewes Road, Ridgewood, Uckfield TN22 5SL Tel: 01825 765425

LDA

Nutley Hall Nutley, Uckfield TN22 3NJ Tel: 01825 712696

OP LDA YA

Oak Lodge 213 Eastbourne Road, Polegate BN26 5DU Tel: 01323 488616 Old Haybarn, The Cooks Corner Farm, London Road, Crowborough TN6 1TQ Tel: 01892 667457

LDA

LDA YA

Queensmead Residential Care Home, The Victoria Road, Polegate BN26 6BU Tel: 01323 487931 Sandbanks 1 Cacklebury Close, Hailsham BN27 3LF Tel: 01323 464600 Saxon Court The Manor, Buxted, Uckfield TN22 4DT Tel: 01825 732438 St Anthony Church Road, Crowborough TN6 1BL Tel: 01892 669520

Tablehurst Farm Cottage Off London Road, Forest Row RH18 5DP Tel: 01342 823536

LDA

Thornbury Residential Home Hempstead Road, Uckfield TN22 1DT Tel: 01825 765502

OP

Tinkers Hatch New Pond Hill, Cross-in-Hand, Heathfield TN21 0LX Tel: 01435 863119 OP PD LDA YA Victoria House Care Home 71–73 Victoria Road, Polegate BN26 6BX Tel: 01323 487178 Vines, The Innhams Wood, Crowborough TN6 1TE Tel: 01892 610414

OP

OP MH YA

Warren Drive Fielden Road, Crowborough TN6 1TP Tel: 01892 654586 Advert Page 53

OP

Weald Hall Mayfield Lane, Wadhurst TN5 6HX Tel: 01892 782011

OP D

OP

Windlesham Manor Residential Care Home Hurtis Hill, Crowborough TN6 3AA OP Tel: 01892 611000 Advert Page 55

OP

Woodcote Heathfield Road, Five Ashes, Mayfield TN20 6JJ Tel: 01825 830130 LDA

LDA

Woodlands Beacon Road, Crowborough TN6 1UD Tel: 01892 653178

OP

PD LDA YA

York Lodge 3 Myrtle Road, Crowborough TN6 1EY Tel: 01892 661457

OP D SI

Brooklands Nursing Home Wych Cross, Forest Row RH18 5JN Tel: 01825 712005 Advert Page 55

OP PD

Care homes with nursing Alfriston Court Luxury Care Home Sloe Lane, Alfriston BN26 5UR Tel: 01323 874140

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

54

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hurtis hill Crowborough East Sussex tn6 3AA tel. 01892 611000

A fAMily oWnEd CArE hoME for thE EldErly An impressive, Edwardian country house, Windlesham Manor is a privately owned care home for the elderly situated in a tranquil, country house setting on the outskirts of Crowborough, East Sussex.

• recognised as a ‘Preferred Provider’ by East Sussex County Council • fully-trained staff providing individual personal care • all rooms are appointed to a high standard, light and airy with en-suite facilities • stimulating, interesting and well-planned events and activity programmes which cater for all residents on a regular basis. for more information visit our website, www.windlesham-manor.co.uk to order a copy of our Brochure please contact us on tel. 01892 611000 or email your interest to info@windleshamresidentialcarehome.co.uk

Email. info@windleshamresidentialcarehome.co.uk

www.windlesham-manor.co.uk

Private Nursing Homes providing Quality Care for the elderly

3*** rating awarded by CQC

2** rating awarded by CQC

2** rating awarded by CQC

Situated on the Ashdown Forest, set in landscaped grounds of over five acres, Brooklands offers an ideal environment of peace and tranquillity.

Residents are offered the informal atmosphere of a warm and comfortable country home.

A purpose built Nursing Home dedicated to the very highest standard of care. Ersham House offers long-term, palliative and respite care provided in beautiful surroundings.

A small friendly Nursing Home, Barons Down offers residents the highest standards of Nursing Care, in a relaxed and friendly environment. We welcome long and short term stays and also offer respite and convalescent care.

Brooklands Nursing Home, Wych Cross, Forest Row, East Sussex RH18 5JN

Ersham House Nursing Home, Ersham Road, Hailsham, East Sussex BN27 3PN

Barons Down Nursing Home, Brighton Road, Lewes, East Sussex BN7 1ED

Tel: (01825) 712005

Tel: (01323) 442727

Tel: (01273) 472357

Brooklands

Ersham House

Barons Down

• Fully trained and qualified staff • 24 hour Nursing Care • En-suite rooms & suites • Visiting library • • Private balconies & patios • Own furniture & personal possessions welcome • Home cooked food • • Regular visits by registered G.P.s • Visiting Chiropodist, Hairdresser, Opticians and Dentists • • Unrestricted visiting for family and friends • Long & short term stays including respite & convalescence • • TV & telephone facilities in all bedrooms • Occupational therapy, activities & entertainment •

Visit www.carechoices.co.uk for further assistance with your search for care

55

Wealden Care homes with nursing continued Chelwood Corner Nursing Home Beaconsfield Road, Nutley TN22 3HJ Tel: 01825 740282

OP PD

Holy Cross Priory Nursing Unit Lewes Road, Cross-in-Hand, Heathfield TN21 0TS OP PD Tel: 01435 863764

Copper Beech House Nursing Centre Eastbourne Road, Ridgewood, Uckfield TN22 5ST OP Tel: 01825 769947

Lydfords Care Home 23 High Street, East Hoathly, Lewes BN8 6DR Tel: 01825 840259 Advert Page 41

OP

Ersham House Nursing Home Ersham Road, Hailsham BN27 3PN Tel: 01323 442727 Advert Page 55

Oaklands Court Nursing Home Vines Cross Road, Horam TN21 0HD Tel: 01435 813030 Advert Page 57

OP

Filsham Lodge 137–141 South Road, Hailsham BN27 3NN Tel: 01323 844008

OP PD

OP D

Pinewood Manor Old Lane, St Johns, Crowborough TN6 1RX Tel: 01892 653005

OP D SI

Forest Lodge Horney Common, Nutley, Nr Uckfield TN22 3EA OP D Tel: 01825 712514

Polegate Nursing Centre, The Blackpath, Polegate BN26 5AP Tel: 01323 485888

Hailsham House New Road, Hellingly, BN27 4EW Tel: 01323 442050

St Raphael’s Nursing Home Church Lane, Danehurst, Danehill, Haywards Heath RH17 7EZ OP D PD MH SI Tel: 01825 790485

Advert Page 57 OP D PD MH SI YA

­ arecombe Manor Nursing Home H Southview Road, Crowborough TN6 1HG Tel: 01892 652114 Advert page 53 Havelock House Nursing Home 57–59 Victoria Road, Polegate BN26 6BY Tel: 01323 482291 Heffle Court Station Road, Heathfield TN21 8DR Tel: 01435 864101 Advert Page 57

OP PD

OP

OP D

High Broom High Broom Road, Stone Cross, Crowborough TN6 3SL OP Tel: 01892 654027

Wadhurst Manor Station Road, Wadhust TN5 6RY Tel: 01892 628193 Advert Page 69

OP

OP D YA

Wisteria Lodge Horney Common, Nutley, Uckfield TN22 3EA PD LDA YA Tel: 01825 714080 Woodside Hall Nursing Home Polegate Road, Hailsham BN27 3PQ Tel: 01323 841670 Advert Page 56

OP D PD

Woodside Hall Nursing Home This well equipped, purpose built nursing home is set in the Countryside, half way between Hailsham and Polegate.

• 24 Hour Trained Nursing Staff • Nurse Call system • Tastefully decorated en suite rooms with colour TV & telephone • Care Plans on computerised system • Catering for special diets • Visting hairdresser, chiropodist, opticians & other specialists • Wheelchair access throughout

• Unrestricted visiting with ample parking facilities • Respite, convalescence and continuing care welcome • On site activities and entertainment coordinator • Events and outings organised • Extensive gardens and seating areas • Newspapers and flowers delivered on request • Competitive prices

Polegate Road, Hailsham, East Sussex, BN27 3PQ • Telephone: 01323 841670 Web: www.woodsidehall-nh.co.uk • Email: info@woodsidehall-nh.co.uk

Making our home your home

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

56

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Oaklands Court NursiNg HOme Oaklands Court is located in the pretty village of Horam East Sussex adjacent to the Cuckoo Trail. The Home is within walking distance of the village centre where a good number of shops, cafes and a reasonable bus service is available.

The Home is a modern, purpose-built building; bright and airy with lovely patio garden.

Oaklands Court has maintained an outstanding reputation for high quality Nursing care, food and ‘hotel’ services and now we are pleased to offer additional services including: • Dedicated Respite Room • Day Care Service • Residential Care Please contact the Home for additional information and / or visit us informally at any time.

T: 01435 813030

E: manager@oaklands-court.com

Vines Cross Road, Horam, East Sussex TN21 0HD

Relationship Centred Care

Our purpose built facilities and specialist nursing staff provide a warm and friendly environment for people with dementia and mental health issues Part of the Graham Care Group, family owned by Ernie and Dr Karen Graham (a practising GP) • Choice of Registered Nursing Home room or Care Suite People with dementia can live either in a specialist nursing home room or as a tenant or owner in a larger “care suite”.

• Separate Working Age Mental Health Unit This unit is specifically for working age adults with on-going mental health issues, and it is supported by our in-house consultant psychiatrist

• Social Programme Our Social Co-ordinators build a “life story” of each resident and develop a tailored programme of stimulation and activities based on this.

• Specialist Equipment Alternating pressure mattresses, profiling beds, disabled baths, manual handling aids, etc.

Please visit our website or contact us to obtain a brochure and arra nge a visit.

Website: www.hailshamhouse .co.uk Phone: 01323 442050 Fax: 01323 849134 Em ail: enquiries @hail shamhouse.co.u k

Visit www.carechoices.co.uk for further assistance with your search for care

57

Eastbourne Care homes Alma Lodge Care Home 5 Staveley Road, Eastbourne BN20 7LH Tel: 01323 734208 Arundel Road, 27 Eastbourne BN21 2EG Tel: 01323 431367

OP

LDA YA

Ashberry Court 39 Lewes Road, Eastbourne BN21 2BU Tel: 01323 722335

OP

Eastbourne Grange 2 Grange Gardens, Blackwater Road, Eastbourne BN20 7DE Tel: 01323 733466 OP Eastbourne Road, 111 Lower Willingdon, Eastbourne BN20 9NE Tel: 01323 482174

LDA

Elm Lodge 107–109 Enys Road, Eastbourne BN21 2ED Tel: 01323 419257

OP D

Ashdale House 14 Silverdale Road, Eastbourne BN20 7AU Tel: 01323 728000 LDA SI YA

EmilIE Galloway Rest Home Tweed 8–10 Silverdale Road, Eastbourne BN20 7AL OP Tel: 01323 733223

Ashgrange House 9 De Roos Road, Eastbourne BN21 2QA OP LDA MH Tel: 01323 732544

Ennis House 59–61 Enys Road, Eastbourne BN21 2DN Tel: 01323 720719

Ashley Gardens Willoughby Crescent, Eastbourne BN22 8RA Tel: 01323 411466 Advert Inside Back Cover OP D MH

Felix Holme RCH 15 Arundel Road, Eastbourne BN21 2EL Tel: 01323 641848 Advert Page 59

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Aston House Residential Care Home 14 Lewes Road, Eastbourne BN21 2BT Tel: 01323 638855

MH

Greensleeves 11 Friday Street, Eastbourne BN23 8AP Tel: 01323 461560

OP LDA

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Hampden Terrace, 3 Latimer Road, Eastbourne BN22 7BL Tel: 01323 720871

OP

Hardwick House 6 Hardwick Road, Eastbourne BN21 4NY Tel: 01323 721230

OP

OP

hartfield house rest home 5 Hartfield Road, Eastbourne BN21 2AP Tel: 01323 731322

OP

OP

Heatherdene 13–14 Southfields Road, Eastbourne BN21 1BU Tel: 01323 731646 OP MH SI

Beeches Retirement Hotel 4 De Roos Road, Eastbourne BN21 2QA Tel: 01323 731307 Berry Pomeroy 26–28 Compton Street, Eastbourne BN21 4EN Tel: 01323 720721 Camelot Residential Care Home 7 Darley Road, Eastbourne BN20 7PB Tel: 01323 735996 Chase REST Home, The 5–6 Southfields Road, Eastbourne BN21 1BU Tel: 01323 722855 Den Hill, 38 Eastbourne BN20 8SZ Tel: 01323 646282

LDA

Dorley House Residential Care Home 19–20 Bedfordwell Road, Eastbourne BN21 2BG OP D Tel: 01323 729545

OP MH YA

Highwood 5 Pashley Road, Eastbourne BN20 8DU Tel: 01323 729050 Homelea Residential Care Home 15–17 Lewes Road, Eastbourne BN21 2BY Tel: 01323 722046

LDA

OP

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Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

58

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Prideaux House

Sunrise of Eastbourne

An Edwardian detached care home specialising in the care for those suffering from all forms of Dementia and Alzheimer’s.

Where Seniors Love Living • High quality, personalised care 24/7

• A traditionally styled home with a secure, relaxed and homely environment.

• Five inspiring activities every day, seven days a week • Beautiful interiors and landscaped gardens

• Professional, friendly and well trained staff committed to provide person-centred care.

• Separate, specialist dementia care in our groundbreaking Reminiscence neighbourhood

Call on 01323 887927 today for more information

• Special diets catered for.

Telephone: 01323 726443 www.prideauxhouse.co.uk Email: prideauxhouse@hotmail.co.uk

Prideaux House, 21 Prideaux Road, Eastbourne BN21 2ND

Sunrise of Eastbourne, 6 Upper Kings Drive, Eastbourne, East Sussex BN20 9AN

www.sunrise-care.co.uk

Orchardown

Residential Care and Convalescent Home

20232002 Sunrise Directory Ad 53x91_Eastbourne.indd 1

13/07/2012 08:58

Our home, established for 27 years, remains a family concern, noted for its homely, friendly and relaxed atmosphere. We are situated in a superb central location, with local amenities either across the road or a short walking distance.

We aim to provide an environment where privacy, dignity and above all choice are respected at all times. Individual personal care is provided as and when requested.

• Single en-suite rooms • Passenger lift to all bedrooms • Own furniture welcome • Large lounge and dining room

• Separate television lounge • Conservatory with extensive views of our two large walled gardens

• Traditonal home cooked meals with special diets catered for • Fully trained and experienced staff on duty 24 hours a day

4–6 Old Orchard Road, Eastbourne, East Sussex BN21 1DB Tel: 01323 726829

T

he elegant Victorian House is located within beautiful grounds and gardens and run by a reliable understanding and well trained staff. Particular emphasis is placed on caring for each individual resident’s every need within a safe, homely and friendly environment.

Our pleasantly designed single rooms, with facilities such as en-suite to shared w.c, T.V. sockets, central heating, telephone facilities, and you may also bring any favourite items of furniture to personalise your room.

Meals are served in a flexible way allowing a choice of menu.

Particular dietary needs are catered for where possible. All personal laundry is undertaken by the home.

Other services include • Visits from a doctor, dentist, chiropodist, physiotherapist, hairdresser. • Daily paper/magazine delivered.

• Visiting library. • In-house massage, aromatherapy and relaxation therapies. • Regular social activities & outings arranged.

Please contact Mrs Bree or Miss Skingsley: 15 Arundel Road, Eastbourne, East Sussex, BN21 2EL Tel: (01323) 641848 • Fax: (01323) 733900 Mob: 07909 642299 / 07713 116964

Felix Holme

Rosebery House Residential Care Home High quality 30 bedded Care Home specialising in care for sufferers of all forms of Dementia, located in a serene setting next to Hampden Park. ● ● ● ●

Professionally trained & friendly staff Lift access to all floors Nutritious meals & special diets catered for Well kept level gardens with green house, raised flower beds and vegetable patch

2 Rosebery Avenue, Hampden Park, Eastbourne, East Sussex BN22 9QA

01323 501026

●

● ● ●

Wide range of activities - inside & out, with a dedicated activities co-ordinator Easy access to the shops & railway station Visiting Chiropodist & Hairdresser Social Service Funded Residents welcomed

Email: enquiries@rosebery-carehome.co.uk

w w w. r o s e b e r y - c a r e h o m e . c o . u k

Visit www.carechoices.co.uk for further assistance with your search for care

59

Eastbourne Care homes continued Ingham House Ltd 10–12 Carlisle Road, Eastbourne BN20 7EJ Tel: 01323 734009 Jasmine House 4 Park Avenue, Eastbourne BN22 9QN Tel: 01323 507960

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MH YA

Jemini Response Limited 17 & 41 Jerome Close Eastbourne BN23 7QY Tel: 01323 765030 & 01323 767399 LDA YA Keller House Residential Care Home 52 Carew Road, Eastbourne BN21 2JN Tel: 01323 722052 Lebrun House 9 Prideaux Road, Eastbourne BN21 2NW Tel: 01323 734447

OP D

Little Acorns 43 Silverdale Road, Eastbourne BN20 7AT Tel: 01323 720520 Meads House Residential Care Home 26 Denton Road, Eastbourne BN20 7ST Tel: 01323 732632 Milton Grange Milton Road, Eastbourne BN21 1SL Tel: 01323 466466

Orchardown Rest Home 4–6 Old Orchard Road, Eastbourne BN21 1DB Tel: 01323 726829 Advert Page 59

Prideaux House 21 Prideaux Road, Eastbourne BN21 2ND Tel: 01323 726443 Advert Page 59 Ranworth House 1 Prideaux Road, Eastbourne BN21 2NW Tel: 01323 644860 Ravelston Grange Care Home 10 Denton Road, Eastbourne BN20 7SU Tel: 01323 728528 Advert Page 71

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Mount Lodge 5 Upper Avenue, Eastbourne BN21 3UY Tel: 01323 411312

Percival Road, 53 Hampden Park, Eastbourne BN22 9JN Tel: 01323 502829

D

MH AD

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LDA

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LDA YA

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Rivendale Lodge EMI Care Home 14 Prideaux Road, Eastbourne BN21 2NB Tel: 01323 731575

OP D

Rosebery House 2 Rosebery Avenue, Hampden Park, Eastbourne BN22 9QA Tel: 01323 501026 Advert Page 59

OP D

Saffrons Care Home 20 Saffrons Road, Eastbourne BN21 1DU Tel: 01323 720430

OP

Sedgemoor & Framley 2–4 Mill Road, Eastbourne BN21 2LY Tel: 01323 725828

LDA YA

Shalom 8 Carew Road, Eastbourne BN21 2BE Tel: 01323 410926

OP

Shandon House 3 Mill Road, Eastbourne BN21 2LY Tel: 01323 723333 Advert Page 61

OP

Shinewater Court Milfoil Drive, Eastbourne BN23 8ED Tel: 01323 769196

PD YA

Shires, The Gorringe Road, Eastbourne BN22 8XL Tel: 01323 721032

OP D MH

Southfields House Residential Care Home Southfields Road, Eastbourne BN21 1BZ Tel: 01323 732077 OP Sovereign Lodge Care Centre 2 Carew Road, Eastbourne BN21 2DW Tel: 01323 412285

OP D YA

St Anne’s Residential Care Home 4 St Anne’s Road, Eastbourne BN21 2DJ Tel: 01323 728349

LDA YA

St Margaret’s Care Home 99 Carlisle Road, Meads, Eastbourne BN20 7TD Tel: 01323 639211

OP

St Marguerite 10 Ashburnham Road, Eastbourne BN21 2HU Tel: 01323 729634

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

60

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W

e provide a safe, homely, friendly environment, with highly developed staff to encourage residents to remain as independent as possible. Our pleasantly designed single rooms, with facilities such as en-suite to shared w.c, T.V. sockets, central heating, telephone facilities, and you may also bring any favourite items of furniture to personalise your room.

Meals are served in a flexible way allowing a choice of menu.

Particular dietary needs are catered for where possible. All personal laundry is undertaken by the home.

Other services include • Visits from a doctor, dentist, chiropodist, physiotherapist, hairdresser • Daily paper/magazine delivered • Visiting library • Regular social activities & outings arranged

Please contact Mrs Bree: 3 Mill Road, Eastbourne, East Sussex, BN21 2LY Tel: (01323) 723333 • Fax: (01323) 410129 • Mob: 07909 642299

Shandon House

Area care homes Care homes continued Sunnyhill Residential Care Home 14 Selwyn Road, Eastbourne BN21 2LJ Tel: 01323 430386 Three Gables 2 Brand Road, Eastbourne BN22 9PX Tel: 01323 501883

OP D

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Upperton Gardens 44 Upperton Gardens, Eastbourne BN21 2AQ Tel: 01323 439001 LDA PD SI Vintry Residential Care Home, The Farlaine Road, Eastbourne BN21 1XH Tel: 01323 721340

OP

Care homes with nursing Avalon Nursing Home 3–5 Nevill Avenue, Hampden Park, Eastbourne BN22 9PR Tel: 01323 501256

OP D

Chaseley Bungalows 9 The Sidings, Eastbourne BN22 8QX Tel: 01323 645795

OP PD

Bendigo Nursing Home 22 Arundel Road, Eastbourne BN21 2EL Tel: 01323 642599 Advert Inside Back Cover OP PD

Coppice Court Nursing Centre 220 Willington Road, Eastbourne BN21 1XR Tel: 01323 431199

Carlisle Lodge 103 Carlisle Road, Eastbourne BN20 7TD Tel: 01323 646149

OP

Devonshire Nursing Home, The 95 Carlisle Road, Eastbourne BN20 7TB Tel: 01323 731279 Advert Page 51

OP PD

OP PD

Elstree Court Nursing Centre 64 Meads Road, Eastbourne BN20 7QJ Tel: 01323 732691

OP PD

Chaseley South Cliff, Eastbourne BN20 7JH Tel: 01323 744200

OP

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

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61

Eastbourne Care with nursing continued Area homes care homes Firwood House Brassey Avenue, Hampden Park BN22 9QJ Tel: 01323 503758

OP PD

Palm Court Nursing Home 17 Prideaux Road, Eastbourne BN21 2ND Tel: 01323 721911

D PD

Inglewood Nursing Homes Ltd 7–9 Nevill Avenue, Hampden Park, Eastbourne BN22 9PR OP PD Tel: 01323 501086

Pentlow Nursing Home 59–63 Summerdown Road, Eastbourne BN20 8DQ OP PD Tel: 01323 722245

Longworth House Nursing Home 28 Eversfield Road, Eastbourne BN21 2DS Tel: 01323 729700

OP

Queen Alexandra Cottage Homes 557 Seaside, Eastbourne BN23 6NE Tel: 01323 739689

OP SI

OP

Sunrise Senior Living 6 Upper Kings Drive, Eastbourne BN20 9AN Tel: 01323 887927 Advert Page 59

OP D

Manor Hall Nursing Home Borough Lane, Eastbourne BN20 8BB Tel: 01323 722665

MOORINGS, THE The Moorings, Rattle Road, Westham BN24 5DS LDA YA PD Tel: 01323 741671

Tredegar Care Home 13 Upper Avenue, Eastbourne BN21 3UY Tel: 01323 412808 Advert Page 63

OP PD

Bexhill and Rother Care homes Aaron Manor 26–28 Penland Road, Bexhill-on-Sea TN40 2JG OP D Tel: 01424 223839

Arden House Residential Care Home 4–6 Cantelupe Road, Bexhill-on-Sea TN40 1JG OP PD SI Tel: 01424 211189

Abbey House Residential Care Home 20–22 Albert Road, Bexhill-on-Sea TN40 1DG OP PD SI Tel: 01424 222534

Ashcroft House 11 Elmstead Road, Bexhill-on-Sea TN40 2HP PD LDA Tel: 01424 736020

Ambleside Residential Care Home 122 De La Warr Road, Bexhill-on-Sea TN40 2JL OP D Tel: 01424 219821

Ashlee Lodge 5 Jameson Road, Bexhill-on-Sea TN40 1EG Tel: 01424 220771

Amherst Court 39 Amherst Road, Bexhill-on-Sea TN40 1QN MH AD Tel: 01424 217622

Ashlodge 83–85 Cantelupe Road, Bexhill-on-Sea TN40 1PP OP Tel: 01424 217070 Advert Page 65

Ardath 27 Hastings Road, Bexhill-on-Sea TN40 2HJ Tel: 01424 210538

Beechwood Lodge 148 Barnhorn Road, Bexhill-on-Sea TN39 4QL Tel: 01424 844989

OP

LDA YA

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

62

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Bexhill and Rother Care homes continued Belle House Belle Hill, The Old Town, Bexhill-on-Sea TN40 2AP Tel: 01424 221624 OP D

Green Hill Station Road, Crowhurst, Battle TN33 9DB Tel: 01424 830295

Bishops Croft Bishop’s Lane, Robertsbridge TN32 5BA Tel: 01580 880556

LDA YA

Greenaways 56 Collington Avenue, Bexhill-on-Sea TN39 3RA OP D Tel: 01424 210899

Britannia House 7–11 Jameson Road, Bexhill-on-Sea TN40 1EG Tel: 01424 217419 OP D

Greenwood 16 Dalmeny Road, Bexhill-on-Sea TN39 4HP Tel: 01424 210383 OP PD LDA SI

Burton Cottages Bishop’s Lane, Robertsbridge TN32 5BA Tel: 01580 881715

Highbeech Care Home 124 Dorset Road, Bexhill-on-Sea TN40 2HT Tel: 01424 221034

Camber Lodge 93 Lydd Road, Camber, Rye TN31 7RS Tel: 0208 668 6469

LDA YA

OP LDA YA

Carricks Brook Carricks Hill, Dallington, East Sussex TN21 9JL Tel: 01435 831633 Cedarwood House Hastings Road, Battle TN33 0TG Tel: 01424 772428 Cregg Na Ba Chain Lane, Battle TN33 0HG Tel: 01424 774707

LDA

OP D

OP LDA YA

OP D

OP D

Holmesdale House 3 Holmesdale Road, Bexhill-on-Sea TN39 3QE Tel: 01424 217953 Jasmine Lodge Station Road, Northiam, Rye TN31 6QL Tel: 01797 252097

OP

OP LDA YA

Jubilee Court 1–5 Eversley Road, Bexhill-on-Sea TN40 1EU OP D MH Tel: 01424 211982 Advert Page 65 Langley House 47 Collington Avenue, Bexhill-on-Sea TN39 3NB OP MH YA Tel: 01424 212934

OP

Lawn Court Care Home 26–27 Park Road, Bexhill-on-Sea TN39 3HZ Tel: 01424 211476

MH

OP

Lennox Lodge 37 The Highlands, Bexhill-on-Sea TN39 5HL Tel: 01424 215408

OP

OP

Lucerne House 12 Mitten Road, Bexhill-on-Sea TN40 1QL Tel: 01424 224181

LDA

Frinton House 22 Buckhurst Road, Bexhill-on-Sea TN40 1QE Tel: 01424 214430 LDA YA

Mariners, The 15 High Street, Rye TN31 7JF Tel: 01797 223503

LDA

Green Bank 11 Hastings Road, Bexhill-on-Sea TN40 2HJ Tel: 01424 211704

Millcroft Vines Cross Road, Horam TN21 0HF Tel: 01435 812170

Cross Lane House Residential Home Cross Lane, Ticehurst, Wadhurst TN5 7HQ Tel: 01580 200747 Elizabeth Court Rest Home 4 Hastings Road, Bexhill-on-Sea TN40 2HH Tel: 01424 219105 Eridge House Rest Home 12 Richmond Road, Bexhill-on-Sea TN39 3DN Tel: 01424 214500

OP D

OP SI

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

64

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

"Come Join Us at Jubilee Court"

Jubilee Court aims to provide a high standard of care, tailored to the needs of each individual resident. Offering specialised care for people with mental illness including dementia. Our aim is that all our residents live in a clean safe environment and are treated with respect and dignity and enjoy a good quality of life.

• Single & double bedrooms with en-suite • Qualified Professional Staff • Range of in-house activities • Indpendence promoted and encouraged at all times • Comprehensive menu • Good links with community • Respite/day care facility For further details and to arrange a visit please call Jubilee Court 1-5 Eversley Road, Bexhill-on-Sea, East Sussex TN40 1EU T: 01424 211 982 F: 01424 224 677 E: jubileecourt@trial-link.com

Visit our website at www.jubileecourt.com

NORMANHURST Caring for the elderly since 1968

Three separate individual registered care homes on one two-acre site

Offering three levels of care RESIDENTIAL, NURSING AND EMI. • All homes have qualified staff in attendance 24 hours a day • A full time activities organiser employed.

• Each home has a lift, separate lounges and dining rooms.

• Most rooms are en-suite, many with sea views, all have a telephone and TV. • Traditional home cooked food including full English breakfast and special diets are catered for.

• Right on the seafront, level walks to shops and all amenities. Short stays welcome.

Freephone 0800 174 963 for full brochure Website www.normanhurst.com

4751 Richmond Bexhill AD_Layout 1 De 04/08/2011 Page 1 La Warr 11:59 Parade, Bexhill-on-Sea, East Sussex TN40 1LB

Richmond Residential Home Richmond offers outstanding care in exceptional surroundings. With 58 en suite rooms in a light and airy building, we offer residential and Dementia care to the highest of standards.

Why not come and visit us and have a lookaround Richmond’s rooms and grounds, share a coffee and meet our staff?

ASHLODGE REST HOME ‘A home within a home’ For more information, phone the Manager on 01424 217688

83-85 Cantelupe Road Bexhill-on-Sea East Sussex TN40 1PP

Richmond, Collington Lane East, Bexhill on Sea, East Sussex TN39 3RJ www.mha.org.uk

Tel: 01424 217070

Methodist Homes (MHA), Registered as a Charity - No. 1083995

• 24 hour care and assistance • En-suite single rooms with TV / Telephone points • Passenger lift • Own furniture accepted • Visiting hairdresser / chiropodist / library / activity co-ordinator • Recreational lounges with sea views • Close to the sea • Large back garden / car park • Special diets catered for • Respite / short term / long term care

Care homes continued Mountain Ash Fairlight Gardens, Fairlight, TN35 4AY Tel: 01424 812190 Normanhurst De La Warr Parade, Bexhill-on-Sea TN40 1LB Tel: 01424 217577 Advert Page 65 Oakdown House Ticehurst Road, Burwash Common TN19 7JR Tel: 01435 883492 Advert Page 23 Oakside Main Street, Northiam, Near Rye TN31 6NB Tel: 01797 252165

PD LDA

OP D

LDA

OP

Old Rectory, The Stubb Lane, Brede, Rye TN31 6EH Tel: 01424 882600 Orchard House Residential Care Home St John’s Road, Bexhill-on-Sea TN40 2EE Tel: 01424 211898 Parkgate Manor Main Road, Catsfield, Battle TN33 9DT Tel: 01424 773251 Peasmarsh Place Church Lane, Peasmarsh TN31 6XE Tel: 01797 230555

LDA YA

OP

LDA

OP

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

Advertisers are highlighted

Visit www.carechoices.co.uk for further assistance with your search for care

65

Bexhill and Rother Area homes Care care homes continued Priory Egerton Road 18 Egerton Road, Bexhill-on-Sea TN39 3HH Tel: 01424 223757 OP MH YA

Tall Trees 148 De La Warr Road, Bexhill-on-Sea TN40 2JL Tel: 01424 211990

Quality Respite Care Ltd Valley View Barn, Chiddingly Road, Horam, Healthfield TN21 0JL Tel: 01435 813954

Thornwood Care Ltd Turkey Road, Bexhill-on-Sea TN39 5HZ Tel: 01424 223442

PD

Richmond Collington Lane East, Bexhill-on-Sea TN39 3RJ Tel: 01424 217688 Advert Page 65 OP D Rippleside Rest Home 41 Jameson Road, Bexhill-on-Sea TN40 1EG Tel: 01424 217092

OP MH

rookhurst 17 Rookhurst Road, Bexhill-on-Sea, TN40 2NZ Tel: 0208 224 3166 PD LDA YA Roselands Residential Home Cackle Street, Brede, Rye TN31 6EB Tel: 01424 882338 Sandhurst Rest Home 142 Barnhorn Road, Bexhill-on-Sea TN39 4QL Tel: 01424 844405 Saxonwood Saxonwood Road, Battle TN33 0EY Tel: 01424 774336

OP

St Nectans Residential Care Home 3–9 Cantelupe Road, Bexhill-on-Sea TN40 1JG Tel: 01424 220030 Advert Page 67 St Vincent’s Rest Home Down Road, Bexhill-on-Sea TN39 4HD Tel: 01424 211244

D

Trafalgar House 9 Sutherland Avenue, Bexhill-on-Sea TN39 3LT LDA Tel: 01424 222911 Views, The 3 Chitcoombe Road, Broad Oak, Rye TN31 6EU OP LDA YA Tel: 01424 882396 Warren, The 23–25 Ticehurst TN5 7QY Tel: 01580 201448

LDA YA

Watchbell House 14 Watchbell Street, Rye TN31 7HA Tel: 01797 222059

LDA

OP

Well House, The Golden Cross, Hailsham BN27 4AJ Tel: 01825 873389

OP

Whitebriars Care Home 20 Bedford Avenue, Bexhill-on-Sea TN40 1NG OP D Tel: 01424 215335

St Michael’s Rest Home 107 Cooden Drive, Bexhill-on-Sea TN39 3AN OP D YA Tel: 01424 210210 St Moritz 8 Mitten Road, Bexhill-on-Sea TN40 1QL Tel: 01424 731150

LDA

PD LDA

Whitegates Retirement Home Westfield Lane, Westfield, Hastings TN35 4SB Tel: 01424 754865 Advert Page 67

OP

LDA

Willows, The 30a The Finches, Bexhill-on-Sea TN40 1UF OP LDA YA Tel: 01424 732935

OP

Wilton Lodge Residential Care Home 55 Wilton Road, Bexhill-on-Sea TN40 1HX OP D PD SI Tel: 01424 216250

OP

Woodville Rest Home 8–10 Woodville Road, Bexhill-on-Sea TN39 3EU OP­­­D Tel: 01424 730497

Summer Wood Residential Care Home 18 Magdalen Road, Bexhill-on-Sea TN40 1SB LDA YA Tel: 01424 221641

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

66

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St Nectans 2012_St Nectans 09/07/2012 16:56 Page 1

‘Quality Care in a Prime Location’

Please visit our website

www.stnectans.co.uk Email: info@stnectans.co.uk

St Nectans Residential Care Home St Nectans is a privately run home, registered with the Care Quality Commission and East Sussex County Council as a Preferred Provider. So you can relax knowing you have chosen the very best quality care when you choose St Nectans.

• Town centre location, close to railway and bus stations • Respite or long term care in superior accommodation • 24 hour professional care from a highly qualified team • A warm & friendly atmosphere with fresh, home cooked food • Visiting library, hairdresser, chiropodist, physiotherapist, audiologist, doctor & dentist • Weekly entertainment & outings programme

3-9 Cantelupe Road, Bexhill-on-Sea, East Sussex TN40 1JG Tel: 01424 220030 Evenings: 07834 837558

Peterhouse is a comprehensive retirement complex, situated in the heart of Bexhill Old Town, which provides a wide range of care needs on site including a day care centre, sheltered housing flats and a registered care home in the Care Wing.

We provide an inclusive service for care and social support on one site Registered Care Home for 36 older people from 55 years old and also for those with a physical disability, providing high quality care and accommodation for 26 Nursing and 10 Residential residents.

• Purpose built accommodation, en-suite facilities available.

•

Set in a tranquil setting of three acres of landscaped grounds.

We can provide sheltered housing flats only for those with links to the advertising industry.

• Day care available for older people in the local community.

• •

For Enquiries & Further Information contact the General Manager Peterhouse, Church Street, Bexhill-on-Sea, East Sussex TN40 2HF Tel: 01424 730809 Email: h.silverlock@nabs.org.uk Web: www.nabs.org.uk Web: www.peterhousecare.com

Care homes with nursing Ancaster Court Nursing Home 24 Hastings Road, Bexhill-on-Sea TN40 2HH Tel: 01424 213532

OP D

Ashridge Court Ltd 163 Barnhorn Road, Bexhill-on-Sea TN39 4QL OP PD Tel: 01424 842357

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

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67

Bexhill and Rother Care homes with nursing continued Ashwood Nursing Home Burwash Common, Etchingham TN19 7LT Tel: 01435 883434 Bay House CARE LTD 2–3 Middlesex Road, Bexhill-on-Sea TN40 1LP Tel: 01424 210202 Copperbeech Care Home 154 Barnhorn Road, Bexhill-on-Sea TN39 4QL Tel: 01424 842770 Dudwell St Mary Care Home Etchingham Road, Burwash TN19 7BE Tel: 01435 667721 Advert Page 69

OP

Jasmine Lodge Station Road, Northiam, Rye TN31 6QL Tel: 01797 252097

OP

Lindsay Hall Nursing Home 128 Dorset Road, Bexhill-on-Sea TN40 2HT OP D MH Tel: 01424 219532

OP LDA YA

OP D

Mais House 18 Hastings Road, Bexhill-on-Sea TN40 2HH Tel: 01424 215871 Advert Page 30

OP

OP D

Normanhurst De La Warr Parade, Bexhill-on-Sea TN40 1LB Tel: 01424 217577 Advert Page 65

OP D

Glottenham Manor Care Home Bishop’s Lane, Robertsbridge TN32 5EB OP PD SI YA Tel: 01580 880212

Peterhouse Church Street, Bexhill-on-Sea TN40 2HF Tel: 01424 730809 Advert Page 67

Grosvenor Park Nursing AND RESIDENTIAL Home 26 Brookfield Road, Bexhill-on-Sea TN40 1NY OP Tel: 01424 213535

Quality Respite Care Ltd Valley View Barn, Chiddingly Road, Horam, Healthfield TN21 0JL Tel: 01435 813954

PD

Hazelmere Nursing Home 9 Warwick Road, Bexhill-on-Sea TN39 4HG Tel: 01424 214988

OP

st margaret’s nursing home 20 Twiss Avenue, Hythe, Kent CT21 5NU Tel: 01303 267557 Advert Page 75

OP

OP

Views, The 3 Chitcoombe Road, Broad Oak, Rye TN31 6EU OP LDA YA Tel: 01424 882396

Heatherdene Nursing Home 30 The Highlands, Bexhill-on-Sea TN39 5HL Tel: 01424 224518

OP PD

View from the De La Warr Pavilion

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

68

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Choosing the right care home for Mum was made easy.

• Nursing Care • Residential Care • Dementia Care • Respite Care • Diverse Services

From the moment my mother and I first visited her Barchester home, we knew we had found somewhere pretty special.

Elegant surroundings, delicious food and beautiful gardens were made even more appealing by the presence of likeminded residents with whom she can socialise and enjoy activities. For my part, knowing that she’s safe in the care of such a dedicated and compassionate team gives me great peace of mind. And for that I’m extremely grateful.

T hank you, Barchester!

YEARS 1992

2012

Why not call us or drop in for a chat over a cup of tea? www.barchester.com

Dudwell St. Mary Care Home

Opens September 2012 Hurstwood View Care Home

Wadhurst Manor Care Home

Etchingham Road, Burwash, TN19 7BE

Linum Lane, Five Ash Down, Uckfield, TN22 3FH

Station Road, Wadhurst, TN5 6RY

Tel: 01435 667 721

Tel: 01825 573 739

Tel: 01892 628 193

Hastings Care homes Alexandra Road, 19 St Leonards-on-Sea TN37 6LD Tel: 01424 446914 Alexandra Road, 25 St Leonards-on-Sea TN37 6LD Tel: 01424 720749 Alexandra Road, 27 St Leonards-on-Sea TN37 6LD Tel: 01424 714014 Bannow Retirement Home Quarry Hill, St Leonards-on-Sea TN38 0HG Tel: 01424 433021 Advert Page 71

LDA

Bridgewater House 21 Old Roar Road, St Leonards-on-Sea TN37 7HA LDA Tel: 01424 756803

LDA

Canute Road, 76 Hastings TN35 5HT Tel: 01424 457761

LDA

Castlemaine Care Home 4 Avondale Road, St Leonards-on-Sea TN38 0SA Tel: 01424 422226

LDA MH

D

Chapel Park Road, 51 St Leonards-on-Sea TN37 6JB Tel: 01424 201340

LDA

Chapel Park Road, 51a St Leonards-on-Sea TN37 6JB Tel: 01424 425846

LDA

Barrington House Ashdown Hurry, Havelock Road, Hastings TN34 1BP OP LDA YA Tel: 01424 422228

Clifton Court 8–10 Clifton Road, Hastings TN35 5AJ Tel: 01424 428708

MH

Beckley Close, 14 St Leonards-on-Sea TN38 9TA Tel: 01424 855873

Collier Road, 63 Hastings TN34 3JS Tel: 01424 777422

LDA

OP D

Barchester Tower 31 De Cham Road, St Leonards-on-Sea TN37 6JA Tel: 01424 435398

D

OP LDA YA

Bethune Court 30 Boscobel Road, St Leonards-on-Sea TN38 0LX OP D Tel: 01424 719393 Bishops Corner 23 Boscobel Road, St Leonards-on-Sea TN38 0LX LDA YA Tel: 01424 201643 bishops gate 58 Springfield Road, St Leonards-on-Sea, TN38 0TZ LDA YA Tel: 01424 721021 Bishops Lodge 19 Fearon Road, Hastings TN34 2DL Tel: 01424 421684

LDA YA

Crest House Care Home St Matthews Road, St Leonards-on-Sea TN38 0TN OP Tel: 01424 436229 Advert Page 71 Cumberland Court Residential Home 6 Cumberland Gardens, St Leonards-on-Sea TN38 0QL OP Tel: 01424 432949 Advert Page 71 Cumberland House 21 Laton Road, Hastings TN34 2ES Tel: 01424 422458

OP MH

Derwent Residential Care Home 38 Sedlescombe Road South, St Leonards-on-Sea TN38 0TB Tel: 01424 436044

OP D

Bishops Way 36 St Peters Road, St Leonards-on-Sea TN37 6JQ LDA YA Tel: 01424 720320

Edendale Care Home 5–6 The Green, St Leonards-on-Sea TN38 0SY D MH Tel: 01424 429908 Advert Page 71

Blair House 24 Pevensey Road, St Leonards-on-Sea TN38 0LF OP D Tel: 01424 437608

Fabee Nursing Home 35 Fearon Road, Hastings TN34 2DL Tel: 01424 436485

OP

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

70

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

TEL - 01797 366810 FAX - 01797 367216 www.belmontsandbanks.co.uk

because memories matter

- Madeira Lodge -

- Sandban k s C a r e H o m e -

BELMONT SANDBANKS CARE HOMES CONSISTS OF MADEIRA LODGE, SANDBANKS, EDENDALE EMI RESIDENTIAL HOMES AND MADEIRA DAY SERVICES. Within these settings care is provided for people over 65 years with mental health needs, predominantly dementia.

Care is also offered to those under the age of 65 years with a diagnosis of dementia.

There is a registered mental health nurse who is available to offer clinical management and supervision to all three sites. Carers undergo all mandatory training courses as required by CQC and also have training and experience in dementia awareness.

- Edenda l e C a r e H o m e -

- Madeira Day Services SANDBANKS CARE HOME Coast Road, Littlestone-on-sea, New Romney, Kent TN28 8RA. Tel: 01797 366810 MADEIRA LODGE CARE HOME Madeira Road, Littlestone-on-sea, New Romney, Kent TN28 8QT. Tel: 01797 363242 EDENDALE CARE HOME 5-6 The Green, St Leonards-on-Sea, East Sussex TN38 0SY. Tel - 01424 429908 MADEIRA DAY SERVICES Tel: 01797 366732

Quality Care in a Homely Environment Ravelston GRanGe Residential CaRe Home CumbeRland CouRt Residential Home • Small family run homes with a warm friendly atmosphere • eastbouRne (meads) st leonaRds on sea • Most rooms en-suite • Attractive gardens • t el: 01323 728 528 tel: 01424 432 949 • Organised activities and regular trips • • High standard of care from trained staff • • Passenger lift to all floors • • Both are situated in quiet residential areas but close to all amenities • • Long term or respite care (after leaving hospital or to give family or other carers a break) • Preferred Provider to East Sussex County Council

6, Cumberland Gardens St Leonards on Sea East Sussex TN38 0QL

Email: paul.piercy@cumberlandcourt.co.uk www.pjpcare.co.uk

Crest House Care Home has been privately owned and managed by mother and daughter team Jo and Lisa since 1987. We offer care, comfort, respect and dignity within an environment that is safe, and we believe in individual choice.

• • • • • • •

Single & Double Rooms with en-suite facilities A Preferred Provider To East Sussex Social Services Passenger lift to all floors External wheelchair access Two Victorian conservatories Short term (respite) care Visiting chiropodist, optician and hairdresser

• • • • • •

Arranged activities & entertainment Your local neighbourhood care home Telephones in all rooms Dedicated and fully trained staff Under same management since 1987 Home cooked excellent meals, special diets catered for

Contact Jo Crawford or Lisa Willard on Tel: 01424 436229 Email: cresthouse@btconnect.com

Image courtesy of Bohemia Village Voice

Crest House Care Home

10, Denton Rd, Meads Eastbourne BN20 7SU

St. Matthews Road, St. Leonards On Sea, East Sussex TN38 0TN

71

Hastings Care homes continued Fairmount 41 Lower Waites Lane, Fairlight TN35 4DB OP LDA YA Tel: 01424 813956

Mount Denys 187 The Ridge, Hastings TN34 2AE Tel: 01424 724942

Fernwood 30 Fern Road, St Leonards-on-Sea TN38 0UH Tel: 01424 460689

Mountside Residential Care Home 9–11 Laton Road, Hastings TN34 2ET Tel: 01424 424144 Advert Page 73

OP

Newlands Close, 20 Hastings TN34 2QW Tel: 01424 755717

LDA

LDA

Gensing Rest Home 76–78 London Road, St Leonards-on-Sea TN37 6AS PD MH AD Tel: 01424 712982 Glenmar 2–3 Charles Road, St Leonards-on-Sea TN38 0QA MH Tel: 01424 436864 Glenmuir House Residential Care Home 4 Branksome Road, St Leonards-on-Sea TN38 0UA OP PD SI Tel: 01424 430230 Grosvenor House 11–14 Grosvenor Gardens, St Leonards-on-Sea OP PD TN38 0AE Tel: 01424 423831 Hazelbrae Care Home 76 St Saviours Road, St Leonards-on-Sea TN38 0AR D Tel: 01424 425080 Hazelwood 9 Church Road, St Leonards-on-Sea TN37 6EF Tel: 01424 423755

LDA

Healey House 3 Upper Maze Hill, St Leonards-on-Sea TN38 0LQ OP SI Tel: 01424 436359 High Beech Close, 5 St Leonards-on-Sea TN37 7TT Tel: 01424 850785 LDA High Beech Close, 6 St Leonards-on-Sea TN37 7TT Tel: 01424 852464 LDA Hurst Residential Home, The 124 Hoadswood Road, Hastings TN34 2BA Tel: 01424 425693 Johnson Close, 1 St Leonards-on-Sea TN37 7BG Tel: 01424 853339

OP D YA

Old Hastings House 132 High Street, Hastings TN34 3ET Tel: 01424 452640

OP

Osborne House 245 The Ridge, Hastings TN34 2AE Tel: 01424 421823

LDA

Park Beck, The 21 Upper Maze Hill, St Leonards-on-Sea TN38 0LG OP D Tel: 01424 445855 Penang 35 Charles Road, St Leonards-on-Sea TN38 0QX OP PD LDA SI Tel: 01424 420484 Ridge, The, 361 Hastings TN34 2RD Tel: 01424 755803

LDA

Ridge, The, 368 Hastings TN34 2RD Tel: 01424 754703

LDA

Sanctuary, The 36 Ashburnham Road, Hastings TN35 5JL OP MH YA Tel: 01424 200353 Spectrum Support Services Ltd 8 Southwater Road, St Leonards-on-Sea TN37 6JS LDA Tel: 01424 447318

MH

St Helen’s Down 46 St Helen’s Down Hastings TN34 2BQ Tel: 01424 432958

LDA

St Helen’s House 3 The Ridge, Hastings TN34 2AA Tel: 01424 439239

Lighthouse Rehabilitation Centre, The St Leonards-on-Sea TN37 6AS MH AD Tel: 01424 430111

St Mark’s 23 Collier Road, Hastings TN34 3JR Tel: 01424 200854

Marlborough Lodge 253 Wishing Tree, St Leonards-on-Sea TN38 9LA LDA Tel: 01424 854103

St Matthew’s Road, 3–5 St Leonards-on-Sea TN38 0TN Tel: 01424 445924

LDA

OP

LDA

LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

72

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Care homes continued St Peter’s Road, 22 St Leonards-on-Sea TN37 6JG Tel: 01424 447851 LDA St Saviour’s Road, 56 St Leonards-on-Sea TN38 0AR Tel: 01424 443657

LDA YA

Streatfeild House Cornfield Terrace, St Leonards-on-Sea TN37 6JD Tel: 01424 439103 LDA PD Tower Road West, 24 St Leonards-on-Sea TN38 0RG Tel: 01424 427607 LDA Tusker House 57 Pine Avenue, Hastings TN34 3PP Tel: 01424 421573 Advert Page 73

OP D

Westwood 55 St Helen’s Park Road, Hastings TN34 2JJ OP PD LDA MH YA Tel: 01424 428805 Wheelhouse, The 15 Old Roar Road, St Leonards-on-Sea TN37 7HA LDA YA Tel: 01424 752061 Whitecliff Residential Care Home Charles Road, St Leonards-on-Sea TN38 0JU Tel: 01424 421081

D

Whitelights 20–22 Chapel Park Road, St Leonards-on-Sea TN37 6HU MH Tel: 01424 437995

Tusker House

www.tuskerhouse.co.uk

57 Pine Avenue, Hastings, East Sussex TN34 3PP • Telephone 01424 421573 This specialist family run care home offers a warm, friendly and relaxed atmosphere with a high degree of personal comfort for residents suffering from Dementia.

Spacious accommodation with attractive landscaped gardens.

Rooms on ground and first floor.

Visiting Chiropodist, Optician and Hairdresser.

St Dominic’s Nursing Home At Aster Healthcare we take pride in treating all our residents as individuals. We make time to listen to their comments and requests and respect the wishes that they have for the place that is now their home.

24-hour nursing care • Dementia care unit • Daily Activities Positioned in St Leonards-on-Sea, within easy reach of Bexhill and Eastbourne 71 Filsham Road, St Leonards on Sea, Sussex TN38 0PG Web: www.asterhealthcare.co.uk Tel: 01424 436140 Fax: 01424 460767 Email: stdominics@asterhealthcare.co.uk

Looking

Mountside Tel: 01424 424144 www.mountsidecare.co.uk

• Person centred approach • Beautiful large garden • Visiting hairdresser • Visiting shop • Visiting manicurist • Large comfortable lounge • Vegetarian menu • Family atmosphere • An activities co-ordinator who arranges craft groups, entertainment and days out

for care or support?

9-11 Laton Road Hastings East Sussex TN34 2ET

For independent, impartial advice on your care options, call this Directory’s advice line on freephone 0800 38 92 077

Advice for older people

Service Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism OP User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

Advertisers are highlighted

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73

Hastings Care homes with nursing BISHOPS GATE 58 Springfield Road, St Leonards-on-Sea TN38 0TZ LDA YA Tel: 01424 431856

Leolyn Care Home 63 Pevensey Road, St Leonards-on-Sea TN38 0LE OP D MH YA Tel: 01424 422063 Advert Page 63

Bryher Court Nursing Home 85 Filsham Road, St Leonards-on-Sea TN38 0PE Tel: 01424 444400 OP PD

Mary House 490 The Ridge, Hastings TN34 2RY Tel: 01424 757960

Clyde House 258 Sedlescombe Road North, St Leonards-on-Sea TN37 7JL Tel: 01424 751002 Advert Page 63 OP D

Queen Mary’s and Mulberry House Nursing Home 7 Hollington Park Road, St Leonards-on-Sea TN38 0SE Tel: 01424 728800 OP PD YA

Evergreen 15 Collier Road, Hastings TN34 3JR Tel: 01424 427404 Fabee Nursing Home 35 Fearon Road, Hastings TN34 2DL Tel: 01424 436485

OP

OP

Kingswood House Nursing Home 21–23 Chapel Park Road, St Leonards-on-Sea TN37 6HR Tel: 01424 716303 MH YA Laurels Nursing Home, The 71 Old London Road, Hastings TN35 5NB Tel: 01424 714258 Advert Page 75

OP

Lauriston 40 The Green, St Leonards-on-Sea TN38 0SY Tel: 01424 447544

OP

southdowns nursing home 1 Hollington Park Road, The Green, St Leonards-on-Sea TN38 0SY Tel: 01424 439439

PD LDA

OP D MH

St David’s Nursing Home 65 West Hill Road, St Leonards-on-Sea TN38 0NF OP Tel: 01424 439266 St Dominic’s Nursing Home 71 Filsham Road, St Leonards-on-Sea TN38 0PG OP D PD Tel: 01424 436140 Advert Page 73 St Paul’s Care Home 35 Albany Road, St Leonards-on-Sea TN38 0LJ OP PD Tel: 01424 425798 Advert Page 63

Hastings Pier at Sunset

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs See page 40 for enlarged key to client groups

74

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Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

The Laurels nursing home

01424 714258 matron@thelaurelsnursinghome.com

• Awarded Investors In People Gold Standard • Single en-suite facilities • Beautiful gardens • Homely and friendly atmosphere • Regular outings, entertainment and activities offered • Excellent home cooked cuisine • Respite available • Individual 24 hour care and attention by qualified & trained staff

71 Old London Road, Hastings, East Sussex TN35 5NB

St Margaret’s nursing home

01303 267557

asastmargarets@aol.com • Single en-suite facilities • Beautiful gardens • Homely and friendly atmosphere • Regular outings, entertainment and activities offered • Excellent home cooked cuisine • Respite available • Individual 24 hour care and attention by qualified & trained staff • Overlooking the Military Canal • Regular outings offered into the local High Street, coffee shops, bowls club and walks along the canal

20 Twiss Avenue, Hythe, Kent CT21 5NU

Index A

Advertisers are in bold

Aaron Manor

62

Abacus Care (Kent and Sussex) Ltd

14

Abbey House Residential Care Home

62

Abundant Grace

50

Acorn House

40

Adelaide Nursing Home, The 44 Advantage Healthcare

13, 14

Age UK Brighton and Hove

13

Age UK East Sussex

14

Agincare UK Ltd

12, 14

Albion Angels

13

Alexandra Road, 19

70

Alexandra Road, 25

70

Alexandra Road, 27

70

Alfriston Court Luxury Care Home 54 Allied Healthcare (Eastbourne) 14 Allied Healthcare (Portslade) 13 Alma Lodge Care Home

58

Alzheimer’s Society

13

Ambleside Residential Care Home 62 Amherst Court

62

Ancaster Court Nursing Home 67 Applewood Residential Home 46 AQS Homecare Sussex

14

Archer House

14

Ardath

62

Ashcroft House

62

Beachside Rest Home

48

Ashdale House

58

Beacongate

52

Asher Nursing Home

44

Beaconsfield Villas, 83

40

Ashglen House

52

Beckley Close, 14

70

Ashgrange House

58

Beeches Retirement Hotel

58

Ashlee Lodge

62

Beechwood Lodge

62

Ashley Gardens

58

Belle House

64

Ashlodge

62

Belmont Sandbanks

71

Ashridge Community Care

14

Bendigo Nursing Home

61

Ashridge Court Ltd

67

Bernhard Baron Cottage Homes 52

Ashring House

46

Ashwood Nursing Home

68

ASLS (Avens Ltd)

14

Aspen House Care Home

40

Aster Healthcare

73

Aston House Residential Care Home 58

Berry Pomeroy

58

Bethesda Home

40

Bethune Court

70

Better Healthcare Services

13

Bevern View

48

Birch Grove Nursing Home

44

Birch Holt Retirement Home

52

Autism Sussex Limited Domiciliary Care Agency

14

Bishops Corner

70

Autumn Lodge

40

Bishops Croft

64

Avalon Nursing Home

61

Bishops Gate

70, 74

Avis Road, 50a

46

Bishops Lodge

70

Bishops Way

70

Blair House

70

Blatchington Court

48

Blatchington House

50

Bluebird Care Lewes

14

Bon Accord

44

Bramber Nursing Home

50

Barons Down Nursing Home 50

Bramble Cottage Retirement Home

40

B Bannow Retirement Home

70

Barchester Healthcare

69

Barchester Tower

70

Barclay House

46

Barford Court

44

Arden House Residential Care Home

62

Baronsmede

52

Bravery Care Inside Front Cover

Arlington House

40

Barrington House

70

Bree Associates

Arundel Park Lodge Arundel Road, 27

40, 44 58

ASD Unique Services Limited 14 Ashberry Court

76

58

Bay House Care Ltd Beach House, The Beachlands Residential Care Home

14, 68

59, 61

Bridgewater House

40

Brighton and Hove Home Care 13

48

Brighton and Hove Link Plus Home Support Service

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

70

13

Index continued.....

Advertisers are in bold

Brighton and Sussex Care Limited 13

Carlton House

40

Country Carers Ltd

16

Britannia House

64

Caroline House

52

County Medicare

16

Brittany Lodge

40

Carrianne Care Limited

16

Craegmoor

16

Brooklands Nursing Home

54

Carricks Brook

64

Craven Vale Resource Centre 42

Brunswick Care

13

Castlemaine Care Home

70

Cregg Na Ba

64

Bryher Court Nursing Home

74

Cavendish House

40

Crescent House

42

Burdyke Lodge

48

Cedarwood House

64

Crest House Care Home

70

Burton Cottages

64

Chapel Park Road, 51

70

Cristos

42

Chapel Park Road, 51a

70

Chardwood Rest Home

52

Cross Lane House Residential Home

64

Charles Lodge

42

Crossroads Care – Brighton & Hove Hastings

13 16

Crowborough Lodge Residential Care Home

42

Cumberland Court Residential Home

70

Cumberland House

70

Bybuckle Court

40, 48

C

C.A.Y.P.S Limited

14

Charlesworth Rest Home

42

Caburn House

40

Chase Rest Home, The

58

Camber Lodge

64

Chaseley

61

Chaseley Bungalows

61

Camelot Residential Care Home 58 Candlelight Homecare

14

Chelwood Corner Nursing Home 56

Canute Road, 76

70

Choices Grace Eyre Foundation 13

Care at Home Services (South East) 14

Churchley Rest Home Ltd, The 42

Care Choices Ltd 19, 45, 47, 51, 73

Claremont House

48

14

Claydon House

50

Care Outlook (Brighton and Hove)

12

Clifden House, Dementia Care Centre

48

Care Remedies Ltd

14

Cliff Court Care Home

48

Care UK – (Brighton Community Care Services DCA) 12, 14

Clifton Court

70

Caremark (Eastbourne and Wealden) 14

Cloverdale House

42

Clyde House

Care Company, The

Caremark Rother

14

Coast Home Care

61, 74 13

Carewatch (Brighton and Hove) 12

Coast Home Care (Whitebriars) 16

Carewatch (Eastbourne and Hastings) 14

Collier Road, 63

70

Conifer Lodge

Carewatch (Lewes and Mid Sussex) Caring 4 All

D

Dalling House

52

Dane House Care Home

45

Danemere

48, 50

Davigdor Lodge Rest Home

42

Delia Elliman Case Management Limited

16

Den Hill, 38

58

Derwent Residential Care Home 70 Devonshire Nursing Home, The 61 Dorley House Residential Care Home

58

42

45

14

Copper Beech House Nursing Centre

Downs Christian Nursing Home, The

56

Downside

48

14

Copperbeech Care Home

68

Droveway, The 3

42

Droveway, The 3a

42

Caring Homes

51, 53, 57

Carlisle Lodge

61

Coppice Court Nursing Centre 61 Cornfield House

48

Dudwell St Mary Care Home 68

Visit www.carechoices.co.uk for further assistance with your search for care

77

Index continued.....

Advertisers are in bold

Dunsfold Ltd

52

Fairdene Lodge

42

Grosvenor Lodge

42

Dyke Road, 287

42

Fairlight Manor

48

Dyke Road, 290

42

Fairmount

72

Grosvenor Park Nursing and Residential Home

68

Felix Holme RCH

58

Grosvenor Road, 3a

48

Fernwood

72

H

E

East Dean Grange

48

East Sussex, Brighton & Hove Registered Care Home Association 34, 35 East Sussex Dom Care Agency (Royal Mencap Society)

16

Filsham Lodge

52, 56

First Class Home Care Firwood House

16 16, 62

Hailsham House

16, 52, 56

Halland House

52

Forest Lodge

56

Hallifax Care Ltd

12

Four Seasons Health Care

41

Hampden Terrace, 3

58

Fourways

50

Handy Helpers

16

13

Hankham Lodge Residential Care Home

52

48

Hanover Care Ltd

13

Eastbourne Community Support Service

16

Eastbourne Grange

58

Frances Taylor Foundation Homecare Service

Eastbourne Road, 111

58

Francis House

Eastview Housing

16

Freshford Cottage Nursing Home 50

Hardwick House

58

Eaton Lodge

42

Frinton House

Hare Lodge

52

Edendale Care Home

70

Elizabeth Court Rest Home

64

Elizabeth Lodge

52

Gensing Rest Home

72

Elm Lodge

58

Glenmar

72

Elstree Court Nursing Centre

61

Emilie Galloway Rest Home

58

Glenmuir House Residential Care Home

72

Glentworth House Nursing Home

45

Enara Community Care Brighton Seaford

12, 16 16

G

64

­Harecombe Manor Nursing Home

Glottenham Manor Care Home 68

52, 56

Harison Road, 10

48

Hartfield House Rest Home

58

Hastings Community Support Service 16 Havelock House Nursing Home 56 Haven, Nursing Centre

50

Hazel Tree Community Care Ltd 16

Ennis House

58

Golden Homecare Services

16

Hazelbrae Care Home

72

Enterprise Care Support Ltd

16

Goldstone Crescent, 100

42

Hazelgrove Nursing Home

45

ERA Healthcare Limited

16

Graham Care Group

57

Hazelmere Nursing Home

68

Eridge House Rest Home

64

Grange Rest Home Ltd, The

42

Hazelwood

72

Ersham House Nursing Home 56

Green Bank

64

Healey House

72

Evergreen

74

Green Hill

64

Heather View

52

Everycare

16

Greenacres

48

Heatherdene

58

Greenaways

64

Heatherdene Nursing Home

68

Greensleeves

58

Heathfield

16

Greenwood

64

Heffle Court

56

Grosvenor House

72

Hereford House

Exquisite Home Care Limited 16

F

Fabee Nursing Home

78

70, 74

42, 45

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Index continued.....

Advertisers are in bold

High Beech Close, 5

72

Jean Marshall House

42

High Beech Close, 6

72

Jemini Response Ltd

60

Johnson Close, 1

72

Jubilee Court

64

High Broom

52, 56

High Street, 73A

16

Highbeech Care Home

64

Highbury House Nursing Home 45

K

Living at Home Service – Charter Centre

18

Living at Home Service – St Mary’s House

18

Longworth House Nursing Home 62 Loxwood House Residential Home 42 Lucerne House

64

Keller House Residential Care Home

60

Lydfords Care Home

Kestrel Homecare Limited

17

Lyndhurst Road, 4–10

42

Kind Hands Caring Services Ltd 17

Lyndhurst Road, 12

43

Holly Rise Consultants Limited t/a Bluebird Care 16

Kingswood House Nursing Home 74

Lynfords

52

Knoll House

Holm Lodge

48

Krystal Care Services Limited 17

M

Holmesdale House

64

Highviews, The

42

Highwood

58

Hill View

52

Hillersdon Court

48

Holy Cross Priory Nursing Unit 52, 56 Home Comforts Community Care Ltd

17

Homelea Residential Care Home 58

45

L

52, 56

Mais House

68

Maldon House

48

Langley House

64

Manor Care

18

Lansdowne Road, 3a

42

Manor Gardens

52

Laurels Nursing Home, The

74

Manor Hall Nursing Home

62

Lauriston

74

Maples, The

48

Homelife Care Ltd

17

Housing 21 – Cranbrook Downlands Court Margaret House

17 17 17

Lavender House

42

Marine View Rest Home

43

Lawn Court Care Home

64

Mariners, The

64

Lebrun House

60

Marlborough Lodge

72

Hurst Residential Home, The

72

Leicester Villas, 19

42

Marlowe House

52

Hyman Fine House

45

Lennox Lodge

64

Marshes, The

52

Leolyn Care Home

74

Marshview

54

Lighthouse Homecare

17

Martins, The

18

Martlets Care

13

Martlets Hospice

12

I

Independent Living Pathways 17 Ingham House Ltd

60

Lighthouse Rehabilitation Centre, The

72

Inglewood Nursing Homes Ltd 62

Lime Tree House Residential Home 48

Mary House

74

Intercare Community Care Services Ltd

Linden Cottage

52

17

Lindsay Hall Nursing Home

68

Meads House Residential Care Home

60

Ireland Lodge

42

Little Acorns

60

Mears Care

12

MHA Care Group

65

Middleton Grove

46

Mill Lane, 52

43

Millcroft

64

J

Livability Lifestyle Choices Southeast

Jasmine House

60

Jasmine Lodge

64, 68

Live-In Comfort Living at Home Service

18 13, 18 18

Visit www.carechoices.co.uk for further assistance with your search for care

79

Index continued.....

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Milton Grange

60

Old Rectory, The

65

Powell House

50

Moorings, The

62

Old Shoreham Road, 267

43

Preston Drove, 15

43

Prideaux House

60

Mount Camphill Community, The 54 Mount Denys

72

Orchard House Residential Care Home

Mount Lodge

60

Orchardown Rest Home

60

Prime Care Community Services Ltd

Mountain Ash

65

Orchid Care Ltd

15

Princes Crescent, 7

43

Osborne House

72

Princess Alexandra House

43

Outlook House

43

Principal Nursing and Care Services Ltd

18

Priory Egerton Road

66

Private Care Company, The

13

Prospect Tree Health Care East Ltd

18

Mountside Residential Care Home

72

N

New Century Care

63

New Inn, The

54

Newlands Close, 20

72

Nicholas James Care Homes Ltd 41 Nightingales Residential Care Home

48

Normanhurst

65, 68

North Corner

48

Norton Road, 51

43

Nova House

48

Nurse Plus & Carer Plus (UK) Limited

18

Nursing and Domiciliary – Care Service Nutley Hall

65

P Palm Court Nursing Home

62

Park Beck, The

72

Parkgate Manor

65

Parkview Care Home

43

Partridge House Nursing and Residential Care Home 46 Patcham Nursing Home

46

Peasmarsh Place

65

Pembroke Hotel Rest Home

43

Pembroke House Rest Home 43 Pembroke Lodge Rest Home 43

12, 18

Q

QRC – Dom Care

18

Quality Homecare

18

Quality Respite Care Ltd

66, 68

Queen Alexandra Cottage Homes 62 Queen Mary’s and Mulberry House Nursing Home

74

Queensmead Residential Care Home, The

54

Penang

72

18

Pentlow Community Care

18

54

Pentlow Nursing Home

62

Percival Road, 53

60

R Janmayur Care Home

43

Peterhouse

68

Rachel Mazzier House

43

Ranworth House

60 18

O

Oak House Residential Care Home 43

R

Oak Lodge

54

Pilgrim Homes – Lady Anne Treves Memorial Home

Oakdown House

65

Pines, The

46

Ravelston Grange Care Home 60

Oaklands Court Nursing Home 56

Pinewood Manor

56

Regent House Nursing Home 46

Oakleigh Lodge Residential Home 43

PJP Care

71

Rest Assured We Care Ltd

18

Oakside

65

Place Farm House

43

Richmond

66

Oasis House

43

Plan Care

12, 18

Ridge, The, 361

72

Old Hastings House

72

Polegate Nursing Centre, The 56

Ridge, The, 368

72

Old Haybarn, The

54

Portland Road, 9

Rippleside Rest Home

66

80

43

Rainbow Care

43

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

Index continued.....

Advertisers are in bold

Rivendale Lodge EMI Care Home 60

South Coast Nursing

On Back Cover

St Raphael’s Nursing Home

56

St Rita’s Care Home

50

RNIB

45

Roclyns Rest Home

50

Southdown Road, 28

50

St Saviour’s Road, 56

73

Rookery Hove

43

Southdown Support

18

St Vincent’s Rest Home

66

Rookhurst

66

Southdowns Nursing Home

74

Steyne Road, 103

50

Rosebery House

60

Streatfeild House

73

Roselands Residential Home

66

Southfields House Residential Care Home 60

Summer Lodge

44

Summer Wood Residential Care Home

66

Southover Community Care

18

Rottingdean Nursing and Care Home

46

Sovereign Lodge Care Centre 60

Royal British Legion, The

30

Spectrum Support Services Ltd 72

Sunnybanks Home Care Service 18

Rutland Gardens, 53

43

Springfields Nursing Home

Sunnyhill Residential Care Home 61

S

46

St Anne’s Residential Care Home 60

Sunrise Senior Living

62

St Ann’s Nursing Home

46 54

Sussex Community & Care Services

18

Sussex Partnership NHS Trust DCA

18

Sutton Leaze

50

Swanborough House

44

Sackville Gardens, 57

44

St Anthony

Saffrons Care Home

60

St Christopher’s Residential Home 44

Saga Independent Living

12

St Clare’s Care Home

46

Sanctuary, The

72

St David’s Nursing Home

74

Sandbanks

54

St Dominic’s Nursing Home

74

Sandhurst Rest Home

66

St Dunstan’s

46

Saxon Court

54

St George’s Park Limited

18

Saxonwood

66

St Helen’s Down

72

Scope Inclusion – South East 13

St Helen’s House

72

Seacroft Care Home

50

St Joseph’s Residential Home 44

Swanborough Services

13, 18

Sycamore Court Nursing and 46 Residential Care Home

T

Tablehurst Farm Cottage

54 66

Seaford Head Retirement Home 50

St Margaret’s Care Home

60

Tall Trees

Seagulls, The

50

St Margaret’s Nursing Home

68

Thornbury Residential Home 54

Searchlight

49

St Marguerite

60

Thornwood Care Ltd

66

Seaway Nursing Home

46

St Mark’s

72

Three Gables

61

Sedgemoor & Framley

60

St Mary’s Care Home

50

Threeways Nursing Home

50

Sevacare

12

St Mary’s House

44

Tinkers Hatch

54

Shalom

60

St Matthew’s Road, 3–5

72

Tower Road West, 24

73

Shandon House

60

St Michael’s Rest Home

66

Town & Country Home Care Ltd 19

Share and Care

18

St Moritz

66

Trafalgar House

66

Shinewater Court

60

St Nectans Residential Care Home 66

Tredegar Care Home

62

Shires, The

60

St Paul’s Care Home

74

Trial Link

65

SOS Home Services

18

St Peter’s Road, 22

73

Tusker House

73

Visit www.carechoices.co.uk for further assistance with your search for care

81

Index continued.....

U

Advertisers are in bold

Unity Care Solutions Ltd

19

Upperton Gardens

61

V

Warren Drive

54

Whitelights

73

Warren, The 23–25

66

Wilbury Gardens, 13

44

Watchbell House

66

Wilbury Rest Home

44

Wavertree House

44

Willows, The

66

Wilton Lodge Residential Care Home

66

Wayfield Avenue Resource Centre 44

Vallance Gardens, 4

44

Vallance Residential Care Home 44

Weald Hall

54

Wealden Community Care Ltd 19

Windlesham Manor Residential Care Home 54

Vernon Close Domiciliary Service 19

Wealden Community Support Service

19

Windlesham Road, 20

44

Victoria Chartwell

46

Webb House

50

Wisteria Lodge

56

Victoria Chatsworth

46

Well House, The

66

Woodcote

54

Victoria Downlands

46

Westerleigh Nursing Home

50

Woodlands

54

Victoria Highgrove

46

Westwood

73

Woodside Hall Nursing Home 56

Victoria House Care Home

54

Westwood Care Home

44

Woodville Rest Home

Victoria Oaklands

46

Wheelhouse, The

73

White Rose Care

13

Y

Whitebriars Care Home

66

Yellow House Care Home

44

York Lodge

54

Views, The

66, 68

Vines, The

54

Vintry Residential Care Home, The 61

W

Whitecliff Residential Care Home

73

Whitegates Retirement Home 66

Wadhurst Manor

56

Whitehawk Way 39–41

44

Walsingham Road, 72–74

44

Whitehouse, The

44

66

Z Z Karmali Kindcare (UK) Ltd

Inside Back Cover

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate. The company cannot accept responsibility for any errors or omissions or if a home varies from the facilities listed either in an advertisement or the listings. Care Choices Limited does not endorse or support any particular institution included in the Directory. © 2012 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design.

Care Choices™ is a trademark of Care Choices Limited.

ISBN 978-1-909048-23-2 Printed in England.

Ref. No: 4001/ESU19/0912. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from East Sussex County Council.

Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770.

Publisher: Robert Chamberlain. Associate Publisher: Matthew Tingey.

Editor: Alistair Robertson. Group Sales Manager: David Werthmann.

Regional Team Manager: Russell Marsh. Business Development Manager: Paul Leahy.

Senior Sales Executives: Elaine Bartlett, Kim Keefe. Sales Executives: Tom Knell, Emeka Johnson.

Production Manager: Lisa Werthmann. Assistant Production Manager: Jamie Harvey.

Production Designer: Nick Cade. Creative Artworker: Holly Cornell.

82

Helping you to Choose and Pay for care • 0800 38 92 077 Advice for older people

BENDIGO NURSING HOME 22 Arundel Road Eastbourne East Sussex BN21 2EL Fax: 01323 431080 E-mail: info@kindcare.co.uk

Care in comfort with respect and dignity

☎ 01323 64 25 99

You know you are in safe

✓

hands

✽ ✽ ✽ ✽

Nursing Care Residential Care People with Dementia Respite Care

☎ 01323 411 466

“ I would like to say that...The atmosphere is very welcoming and care that she receives is first class... Over the last nine months her health has improved and it is very re-assuring for all her family to know that she is in such capable hands.”

ASHLEY GARDENS Willoughby Crescent Eastbourne East Sussex BN22 8RA Tel: 01323 749 890 Fax: 01323 64 73 46 E-mail: info@kindcare.co.uk

Abundant Grace

a new Luxury Nursing Home has opened in the beautiful location of Seaford, next to Seaford Golf Course.

Offering nursing and EMI nursing care with extremely desirable accommodation.

The newly built home has been specified to very high standards and provides all the comforts of home with excellent nursing care.

Contact us today to ďŹ nd out more on Tel: (01903) 210 612 visit www.scnh.co.uk or email: abundantgrace@scnh.co.uk Abundant Grace, Firle Road, Seaford, East Sussex, BN25 3JE

SOUTH COAST NURSING HOMES LTD

We recognise every person is unique