Ignition Magazine Australia | May 2021

MARCH MAY 2021

TOP TECH

See what's new in Capricorn Rewards.

MEMBER RIDE

1 981 H OLD E N W B K I N G SWOOD UTE

WIN A $1,000 WOOLWORTHS AT WORK ONLINE SHOPPING SPREE! See inside front cover for more details.

5 STEPS TO BETTER PREPARE FOR FLOODS With Capricorn Risk.

FORMULA ONE

Set for fun in 2021!

UPGRADING TOOLS AND EQUIPMENT New equipment means

greater efficiency and profit.

Capricorn is helping Members get new equipment

GIVE YOURSELF A TAX BREAK Take advantage of the federal government’s instant asset write-off at the end of financial year.

Find out what you’re eligible for at cap.coop/eofy lending@capricorn.coop l 1800 327 437 *For full information on the Instant Asset Write-Off and to find out if you are eligible please visit: www.ato.gov.au/Business/Depreciation-and-capital-expenses-and-allowances/Simpler-depreciation-for-smallbusiness/Instant-asset-write-off. Capricorn Finance offers business equipment finance through Capricorn Society Limited (ACN 008 347 313) and brokers business finance through Capricorn Society Financial Services Pty Ltd (ACN 129 134 667). Fees and charges, terms and conditions, and lending criteria apply.

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CONTENTS MAY 2021

5 Environmentally

Friendly Mechanics Top tips for improving your workshop's green credentials!!

7 Top Tech

See what's new in Capricorn Rewards.

9 Flood Protection

5 steps you can take to better prepare for floods.

11 Fast, Frictionless lending

14

How Capricorn Finance can help grow your business.

12 Formula One in 2021

The FIA Formula One World Championship.

14 Future Ride

Aston Martin goes electric with their new SUV!

16 Capricorn Travel

Stick to the rivers and lakes that you're used to!

19 Kangaroo Island EsCapade

Find out what happened at the Kangaroo Island EsCapades!

20 Member Ride

Former workshop workhorse set for Sunday drives!

20

24 Upgrading your tools and equiment

Increasing your productivity through tools and equipment.

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 3

David Fraser Group CEO

CEO’s message

Recently I was asked to speak on a panel about cooperatives and mutuals living their values, embedding their members into the heart of their business, and how we can promote sustainability among our membership.

Go bananas!

WIN a Woolworths at Work $1,000 shopping spree

It was an interesting exercise that allowed me to reflect on Capricorn’s journey, and pass on some of the knowledge we have accumulated as a cooperative over the past 45 years.

At Capricorn, we believe that by making our Members the heart of our organisation and helping them to build strong and sustainable businesses, we can build a fair, strong and sustainable automotive industry in Australia and New Zealand.

We encourage an industry where our Members can make decisions which are best for their business and Capricorn supports them in becoming a stronger business. At Capricorn, we see this as true sustainability.

A strong automotive industry will then provide greater opportunities for our Members and Preferred Suppliers.

So how do we create a Member or customer centric business? By getting to know our Members or customers. But in the Capricorn context, we have always prioritised the Area Manager and Risk Account Manager - Member relationships. We see the benefits of prioritising these relationships by regularly capturing our Net Promotor Score. We always encourage our Members to provide regular feedback.

Building those authentic, productive relationships with our Members or customers allows us to provide them with better products and services that provide tangible benefits to them or in Capricorn’s case, your business.

I highly encourage all of our Members to build relationships with their customers and listen to what they have to say. Not only will it provide valuable insights into the needs and wants of your customers, but it will also provide you with the immense joy and satisfaction we all strive for in our day-to-day roles.

Through these relationships you can tailor your products and services to provide real value to your customers. Whether it is creating tiered servicing packages, offering different payment methods or even making it easier for your customers to book a service. Making it easier for your customers and building those relationships will reward you ten-fold.

Receive 1 x entry for every $10 spent with Woolworths at Work in May and June.

See back page for details.

Looking for news and insights?

We’ve learnt through our journey that our Members have an immense passion for what they do, they really just want to make their customers happy and work on some cars. We know that when our Members thrive, we all thrive.

Have a great month and I look forward to speaking with you in June.

Yours in cooperation,

David Fraser Group CEO 4 C A P R I C O R N I G N I T I O N M AY 2 0 2 1

Follow us today by scanning the QR code or by searching ‘Capricorn Society’ on Facebook

8 TIPS FOR IMPROVING YOUR WORKSHOP'S GREEN CREDENTIALS. While “sustainability”, “eco-friendly” and “environmentally responsible” may not be the kinds of terms that are synonymous with the auto industry, the fact is more and more of our customers expect us to be as “green” as possible.

A 2019 study by Nielsen found 77% of Australian households were concerned about the environment and 73% of consumers would “definitely or probably change their consumption habits to reduce their impact on the environment”.

Two-thirds are willing to pay more for environmentally responsible products or services.

As an industry, we’ve been able to acknowledge the “eco” problem exists.

In Capricorn’s State of the Nation Study 2020, 18% of Members said environmental considerations were one of the biggest challenges facing the automotive industry.

So, how can you make your workshop a more environmentally friendly business?

Here are 8 ideas you can use as a starting point. Most of these won’t increase your operational costs, but they will help reassure your customers.

1. Sort out your floors Spills happen. But products like oil and degreaser can soak through concrete and into the environment. Using a barrier, like an industrial acrylic floor system, can stop the leakage and make it easier to clean up fluid spills. Impervious bunding is another option. Using drip trays is also an option.

2. Minimise fluid use Where possible, minimise the amounts of fluids you’re using (choose dry clean-up methods, for example, and clean up spills immediately to reduce your reliance on liquid cleaners).

3. Minimise absorbents use Instead of using grit or “kitty litter” type products to clean up large spills, use a mop and bucket and then dispose of the waste via an oil water separator. Putting oil-soaked kitty litter in your general waste bin is not an appropriate solution.

4. Choose reusable/refillable containers Much like how many people now bring their own mug to a café instead of using a takeaway cup, choose reusable containers wherever you can, to save them going to the landfill. For example, use refillable spray bottles.

5. Buy in bulk to reduce packaging Similarly, reduce the amount of packaging you’re bringing into your business. One simple way to do this is to buy products in bulk. That way, we get one 40 L plastic container instead of 20 two-litre containers, for example.

6. Recycle as much as possible This really goes without saying but, recycle as much waste as you can —

LOOKING FOR NEWS AND INSIGHTS? Stay up to date with all things Capricorn, news, business tips and workshop hacks on cap.coop/caphub

plastics, paper and cardboard, glass, etc.

7. Buy ‘environmentally preferred’ stock Where it exists, you can choose the greener alternative (for example, nontoxic degreasers).

8. Store responsibly Whatever oils, chemicals, solvents and paints, etc., you need to store, make sure they are stored responsibly so that any spills can’t escape. Use bunding and follow the manufacturer’s chemical storage and use instructions. Regularly check to ensure there are no leaks.

For even more tips on improving your workshop's green credentials, head over to our news & insights section of the Capricorn website.

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Follow us today by scanning the QR code or by searching ‘Capricorn Society’ on Facebook

35

Top new tech items available.

REDEE M TODAY !

Use your hard-earned Capricorn Rewards points to upgrade your home or workshop.

We have rounded up some of our favourite cool tech gifts and gadgets for you to check out below*

Checking your Capricorn Rewards points balance is easy!

You don’t have to wait to for your trade account statement each month. Login to capricorn.coop/rewards any time online to see how many points you have saved. In addition to seeing how many Capricorn Rewards points you have to play with, you can also set a saving goal that helps you keep track of any special items you are working towards. To set your saving goal simply click the “target” icon on any item in the My Rewards catalogue.

Apple AirPods Max

Epson EcoTank Expression Multifunction Printer

Fitbit Sense

Oppo Find X2 Pro Telstra Version (Ceramic Black)

Zero-X Evo 4K Photo & Full HD Video Drone

Asus C3 Webcam

Reward yourself at cap.coop/rewards *Products subject to availability.

Handy tips! eVouchers

Have you tried our store eVouchers? They are perfect for online or in-store shopping and make a great gift idea when you need it at the last minute or if you don’t want to wait for it to arrive in the post. eVouchers are delivered to you via email.

Take note of the voucher code or print and give them as a gift to your family, staff members or friends. If you find your eVoucher hasn't been received, please check your spam folder.

Store Vouchers

Your physical store vouchers are activated at the time of delivery. There is no need to contact our customer service team to activate them. It’s already taken care of.

Returns Policy

Rewards are the result of your hard work, so we want you to be delighted with your choice.

Please choose your products carefully.

Once you have redeemed your rewards points, your selected product(s) cannot be exchanged, cancelled or refunded if you change your mind.

IT’S JUST EASIER.

Your one stop shop for all your mutual protection and insurance needs, Capricorn Risk Services makes it easy to find the right cover.

Get a quote to find out how you’re better off with Capricorn Risk Services.

1800 007 022 | info@capricornrisk.com | capricorn.coop/risk Products sold through Capricorn Risk Services Pty Ltd (ABN 93 111 632 789) are: (i) discretionary risk protection products issued by Capricorn Mutual Ltd; and (ii) general insurance products issued by a range of insurers and brokered through Capricorn Insurance Services Pty Ltd. Before deciding to acquire any product you should consider the Product Disclosure Statement available from Capricorn Risk Services Pty Ltd to see if the product is appropriate for you. Capricorn Risk Services Pty Ltd is a Corporate Authorised Representative (No. 460893) of Capricorn Mutual Ltd (AFSL 230038) and Capricorn Insurance Services Pty Ltd (AFSL 435197).

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Check your flood protection now.

Flooding events often cause devastation across entire regions.

Recently the flooding in New South Wales highlights the havoc flooding can cause, disrupting both family and business life.

Expert data shows 10 per cent of Capricorn Mutual Members are at high risk of experiencing a flood event.

Now is an ideal time to plan, prepare, and protect yourself, your family and your business.

Here are some basic precautions you can take.

•

Get a copy of your local council’s flood plan. It’ll help you identify the areas most likely to experience problem flooding and it will show evacuation routes and relief centres. Develop an evacuation plan for your home and business, and share this plan with your family and staff.

•

Subscribe to receive emergency warning notifications from your local emergency services and authorities.

•

Ensure you have a well-stocked and waterproof emergency kit and a list of emergency telephone numbers in a prominent position in your workshop.

•

Identify expensive equipment and electronic equipment that would be damaged by flooding and consider your options for moving them to higher ground if you receive a warning a flood is coming. (For example, to a mezzanine floor.)

•

Check your flood coverage with Capricorn Risk Services.

Flood coverage may, depending on your circumstances, offer coverage for business contents as well as protection against interruption to your business caused by flooding.

Flooding causes an average of $377 million in damage across Australia each year. In New Zealand, the Northland floods in July alone affected more than 2500 homes and 360 businesses, with insurers paying out more than NZ$37 million in claims.

Only four per cent of Capricorn Mutual Members currently carry flood protection, despite 10 per cent being in high-risk areas.

In Australia, most floods occur between November and February and take three forms: slow onset flooding, where the water level rises and stays high for weeks; quick onset, which typically happens around river headwaters and areas with steep topography; and flash flooding after a big storm or dam burst.

Those with businesses on river flood plains – like those of the Hawkesbury, Hunter, Clarence, Brisbane, Fitzroy, Yarra, Murray, Derwent and Collie rivers – are particularly at risk.

In New Zealand, flooding can also be exacerbated by snowmelt, although heavy rain is the usual cause of flooding.

Checking and updating your protection is easy. Contact your Risk Account Manager today.

Contact Capricorn Risk Services 1800 007 022 I info@capricornrisk.com I capricorn.coop/risk Products sold through Capricorn Risk Services Pty Ltd (ABN 93 111 632 789) are: (i) discretionary risk protection products issued by Capricorn Mutual Ltd; and (ii) general insurance products issued by a range of insurers and brokered through Capricorn Insurance Services Pty Ltd. Before deciding to acquire any product you should consider the Product Disclosure Statement available from Capricorn Risk Services Pty Ltd to see if the product is appropriate for you. Capricorn Risk Services Pty Ltd is a Corporate Authorised Representative (No. 460893) of Capricorn Mutual Ltd (AFSL 230038) and Capricorn Insurance Services Pty Ltd (AFSL 435197).

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 9

Prices start from

$3250* per person

LIMITED AVAILABILITY Departing from Adelaide, travel coast to coast through the fiery red centre, experiencing the Australian outback at its dramatic best.

THE GHAN ADELAIDE - DARWIN THE GHAN 31 OCTOBER - 2 NOVEMBER 2021 DARWIN 2 NOVEMBER - 5 NOVEMBER 2021

Includes: • 3 days/ 2 nights aboard The Ghan – Gold service Twin Cabins • All-inclusive meals, fine wines, and beverages.

• A regionally-inspired menu paired with a selection of local wines.

• Immersive off train experiences in Marla, Alice Springs, and Katherine.

• Cruise the Nitmiluk Gorge, learn more about Katherine’s ancient Indigenous rock paintings, or discover authentic outback life on a cattle station.

• Litchfield National Park and Waterfalls Tour.

• Charles Darwin Sunset Dinner Cruise.

Login to capricorn.coop and click on the ‘Events’ tab to register *Flights are not included. Price is per person in a twin share and is subject to availability. Contact Capricorn Travel on 1800 655 077 or email travel@capricorn.coop for full package details or to book flights. Capricorn Travel Australia Pty Ltd / ACN 008 926 645 / ATAS Accreditation No: A10552

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Fast, frictionless lending to grow your business Getting a loan so you can invest in the equipment and assets you need to grow and improve your business can be a real pain: you know what you need and the difference it will make to your business, you’ve made the decision to invest, and then you spend ages jumping through hoops to get your finance approved.

It’s stressful, it’s timeconsuming, and it’s needlessly frustrating.

As anyone who runs a business knows, the sooner you can get that new asset or piece of capital equipment operational, the faster it can start earning you money. What you need is fast and frictionless access to the funds that can help you transform your business. Capricorn understands that. It’s why we created Capricorn Finance.

The difference between Capricorn Finance and other lenders is simple: we already know you. That means we can assess your

application for finance faster. Using your trading history with Capricorn, we can make a lending decision within 24 hours.

What’s more, you won’t spend hours filling out forms requesting information we already have about you and your business.

Our documentation process is simple, seamless and efficient, so you can get on with running your business.

Another big difference between us and other lenders is we understand the automotive aftermarket and the businesses that operate within it. We recognise the specialist needs of your business, we know your workshop, and we understand how investing in new equipment or assets can help you transform the way you operate and drive up your productivity and profitability.

We offer extremely competitive rates with no set-up fees on specialist equipment which, other mainstream lenders won’t lend for.

What’s more, Capricorn Finance is linked to your Capricorn Rewards points — so you can earn points even as you borrow to invest in your business. That’s something no other lender can offer you.

To find out more about Capricorn Finance, chat to your Area Manager, call 1800 327 437 or email lending@capricorn.coop.

This article does not, nor is it intended to, constitute legal, financial or other independent professional advice. Please consult your professional adviser before relying on any information contained herein.

Give yourself a Tax Break!

Visit capricorn.coop/eofy for more on how Capricorn Finance can help you benefit from government incentives at the EOFY.

1800 327 437 I lending@capricorn.coop I capricorn.coop/finance Capricorn Finance offers business equipment finance through Capricorn Society Limited (ACN 008 347 313) and brokers business finance through Capricorn Society Financial Services Pty Ltd (ACN 129 134 667). Fees and charges, terms and conditions, and lending criteria apply.

FORMULA ONE SET FOR FUN IN 2021

by Paul Marinelli

The world’s premier motor racing championship, the FIA Formula One World Championship, takes a different shape in 2021 with the addition of new drivers, a completely revamped team and some outstanding driver movements.

The new season got underway under lights in the Kingdom of Bahrain on March 28. This event replaced Melbourne’s traditional season-opening Australian Grand Prix. Forced to postpone due to closure of international flights and the worsening European pandemic situation, the Australian Grand Prix is now provisionally included for November 18-21.

The opening event did not disappoint with wheel-to-wheel fights for the win, podium and minor placings taking place throughout the hectic 56-lap race. The winner was Mercedes AMG superstar and defending seven-time world champion Lewis Hamilton, who only barely survived a race-long attack from Red Bull Honda rival Max Verstappen by just 7/10ths of a second at the chequered 1 2 C A P R I C O R N I G N I T I O N M AY 2 0 2 1

flag. Third place went to Hamilton’s Mercedes AMG wingman and teammate, Valtteri Bottas.

The most famous name of the new drivers to make their Formula One debut in 2021 is Mick Schumacher, the son of legendary seven-time world champion Michael. Piloting with the only American Formula One team, HAAS F1, Schumacher had a solid run despite an early race spin to finish sixteenth in his maiden Grand Prix.

Daniel Ricciardo has made the move to the once almighty McLaren Formula One team, this season with Mercedes-Benz engines and alongside super-fast British youngster Lando Norris.

The Western Australian racer also had an early race skirmish in the season opener, but gathered it all up to finish within the points at seventh. The concern here is that Ricciardo is now in his tenth season of Formula One and his far more inexperienced teammate matched him in qualifying by 4/100ths of a second and out-raced him in Bahrain, finishing an impressive fourth.

Many F1 pundits’ eyes were on Sebastian Vettel, the four-time world champion who was not offered a contract extension by his former team, Ferrari, last season. This enabled Aston Martin Racing to sign him to their newly revamped team, formerly known as Racing Point. The stunning Aston green liveried machines piloted by Vettel and Canadian Lance Stroll finished tenth (Stroll) and fifteenth (Vettel) but showed strong promise with their pace. This team has the almost unlimited financial resources of one of the world’s richest businessmen, Lawrence Stroll, who made his fortune from world famous high-end designer clothing.

This is how the 2021 Formula One calendar looks at the time of printing and with one round completed:

April 18

Imola, Italy

May 2

Portimao, Portugal

May 9

Barcelona, Spain

May 23

Monaco

June 6

Baku, Azerbaijan

June 13

Montreal, Canada

June 27

De Castellet, France

July 4

Spielberg, Austria

July 18

Silverstone, England

This racer is definitely one to watch this season as he displayed race craft skills that mirrored those of the most experienced racers in the field in Bahrain. With their team powered by Honda and outperforming several of the larger teams in 2020, both Tsnoda and Frenchman Gasly are sure to generate some strong results this season.

Aug 1

Budapest, Hungary

Aug 29

Spa-Francorchamps, Belgium

Sept 5

Zandvoort, Holland

Sept 12

Monza, Italy

Another Formula One debutant is Russian racer Nikita Mazepin, who partners with Mick Schumacher at HAAS F1. While his debut race ended with a spin and a crash about 300 metres from the race start, Mazepin has been strong in the lower categories of the sport and should improve as the season progresses.

Sept 26

Sochi, Russia

Oct 3

Singapore

Oct 10

Suzuka, Japan

Oct 24

Austin, TX, USA

Oct 31

Mexico City, Mexico

Nov 7

Sao Paolo, Brazil

Nov 21

Melbourne, Australia

Dec 5

Jeddah, Saudi Arabia

Dec 12

Marina Bay, Abu Dhabi

Japanese sensation Yuki Tsnoda is another new addition to the 2021 Formula One field, partnering with 2020 Italian Grand Prix winner Pierre Gasly in the Alpha Tauri team. At 20 years of age and in his Formula One debut at Bahrain, Tsnoda qualified thirteenth and finished ninth, earning valuable championship points in his inaugural race.

Should the Australian Grand Prix go ahead on the proposed November date, it will align itself to the timing of the original world championship Australian Grand Prix held in Adelaide across 11 years. This will most likely be a pivotal time in the drivers’ and teams’ world championships, possibly even becoming the event that decides the new world champion driver and team, as Adelaide was on a number of occasions.

At this stage there are 23 races in the provisional 2021 Formula One calendar, but of course whether all of these events will actually take place will depend on the pandemic situation across Europe, the USA and South America.

Pictured: Mick Schumacher makes his F1 debut in 2021

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 1 3

COULD WE SEE THE NEXT 007 IN

FUTURE RIDE

It’s a concept car that merges the cinematic worlds of James Bond and Blade Runner 2049.

Welcome, to the Aston Martin Lagonda Vision.

When the British sports car maker revealed this concept car in 2018 they hoped the Lagonda Vision would be the world’s first zero-emissions luxury car brand. They also hoped it’d be on the streets by early 2021.

Both of those opportunities have now sailed by without so much as another whisper about the Lagonda Vision’s future — and no expectation we’ll see any activity before the middle of this decade. (None of that may come as any surprise to anyone who has followed the rocky fortunes of Aston Martin in recent years.)

But that doesn’t mean there’s not a lot to celebrate about this sleek, futuristic, high-tech, four-door, four-seat limousine.

As Aston Martin’s Design Director Marek Reichman explained

1 4 C A P R I C O R N I G N I T I O N M AY 2 0 2 1

when the concept was launched, it’s a radical redesign of everything we think we know a car needs to be. “(The Lagonda) shows the scope of design opportunities that open up once you no longer need to provide space for a large power source directly in front of the passenger compartment,” Reichman said. “In the Lagonda Vision Concept, the batteries occupy the floor of the car. Everything above that line belongs to us.

“By ditching traditional architecture like Parthenon grilles and massive frontal areas, and by using electrical power, Lagonda design can still be distinctive and luxurious without being grandiose. It offers its customers a thoroughly modern, emission-free form of super-luxurious mobility.”

When Aston Martin unveiled the Lagonda Vision at the Geneva Motor Show, they really only released the “design vision”, so there’s precious little information about power, torque or top speed, but a lot of information about how Savile Row tailors designed and trimmed the seats. You’d hope Q had

THIS ELECTRIC ASTON MARTIN? a little more information than that before he purchased and modified one of these for 007.

What useful information we do know is they plan to use powerful solid-state electric batteries to achieve a range of about 650 kilometres between charges. Those charges, by the way, would use the latest wireless conductive technology. That charge should take just 15 minutes — which is remarkable compared to the experience of electric vehicle owners now.

The electric drive system would “provide intelligent allwheel drive, capable of delivering anything from 100 to zero per cent of available torque to any given wheel according to demand”.

Aston Martin has a technical partnership with Mercedes Benz for electrical and hybrid technology, and Mercedes’ parent company, Daimler, has a 20 per cent shareholding in Aston Martin. So whatever technology Aston Martin might end up using in an eventual Lagonda Vision, it’s reasonable

to expect we’d also see it in various electric Mercedes makes.

While the Lagonda Vision could still be a way off, if we ever see it, Aston Martin has already had a hit with its Lagonda SUV. Solid demand for the SUV (and the DBX) means Aston Martin expects to produce around 6000 vehicles this year, compared to less than 3400 in 2020.

With sales on the up and its financial woes now seemingly resolved after the company was rescued by Canadian billionaire Lawrence Stroll, perhaps someone at Aston Martin will put the Lagonda Vision back on the to-do list?

Perhaps we’ll see the next actor to play James Bond chasing a baddie through the streets in a fully electric Aston Martin?

Or perhaps we’ll have to wait until 2049 to see it?

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 1 5

WHY STICK TO THE RIVERS AND THE LAKES THAT YOU'RE USED TO? There’s something about being on the water that really makes a holiday for Paul Armstrong.

The smash repairer from Albany, on Western Australia’s stunning south coast, has been travelling extensively since 2005 and his most memorable holidays all seem to have involved some of the world’s most famous bodies of water.

“We did Amsterdam to Budapest on a river cruise,” he said. “I’d do that again in a heartbeat. We did the Rhine, the Danube, right through to the Black Sea and Turkey.

We did a river cruise in Portugal. We’ve done the Croatian coast; I’d do that again, too.”

But the most memorable of all was an 11day cruise, sailing the Mediterranean on a remarkable 88-metre, three-masted yacht, called Le Ponant.

“The whole trip is stuck in my mind,” Paul said. “We went from Malta, sailing right up the Italian Amalfi Coast, visiting the islands, and finishing up in Monaco.”

The yacht carries 32 passengers and 34 crew and turns heads wherever it sails.

“It was a fabulous trip. That one impressed me best of them all.”

This year, in July, Paul retired after a long career in the auto industry. A Capricorn Member for at least 25 years, he’s booked all his holidays through Capricorn Travel.

He said a big motivation for booking with Capricorn Travel had been gaining rewards points, which could then be put towards more travel when he used his trade account. But he’d also found the team to be “excellent”.

“We found dealing with Capricorn Travel , and their skills in organising our tours and making everything come together, to be brilliant,” he said.

“We’ve travelled extensively to Europe.

We’ve been to Vietnam, Cambodia. And in all that time we’ve only had a couple of very minor glitches — things totally beyond their control.

1800 655 077 I travel@capricorn.coop capricorn-travel.com.au Capricorn Travel Australia Pty Ltd | ATAS Accreditation No: A10552 | ACN 008 926 645 1 6 C A P R I C O R N I G N I T I O N M AY 2 0 2 1

“On the whole they’ve been fantastic.

They’ve really looked after us and have really gone out of their way for us a few times — we’re really comfortable travelling with them.”

For now, thanks to coronavirus, Paul’s retirement travel plans (a grand tour of Honolulu, Canada, Alaska and the United States) have been put on hold. But when travel restrictions have lifted, the Capricorn Travel team will be happy to help him plan his next big adventure.

Happy retirement, Paul!

With more than 35 years of experience, the Capricorn Travel team is still available to help you plan your next Australian adventure. Charge your travel to your Capricorn Trade Account and enjoy the additional benefit of earning Capricorn Rewards Points. Contact Capricorn Travel today.

TM

racing towards success business Rock Hard Motors won a scholarship that allowed members of the family to travel to Italy to study car racing, and they’ve since set up Molluso Motorsports and race their Hyundai Excel on the weekends.

Rock Hard Motors became a Capricorn Member 23 years ago, after an Area Manager popped in to say hello. Rocco said membership had linked his small business to many larger companies and that the mutual support had contributed to his success.

“We have also been using Capricorn Risk Services for ten or more years, and that helps us because it’s all under one banner and it’s tailored to the automotive business, so they understand us,” Rocco said.

Rock Hard Motors is a family run mechanical workshop in Silvan, in Yarra Ranges on the eastern outskirts of Melbourne. Owner Rocco Molluso has been servicing vehicles for local businesses, farmers and residents for 25 years.

The business has grown to employ four people and has had success in a variety of areas — including the workshop’s apprentice, Antonio Molluso, coming runner-up in the Apprentice of the Year competition for the Casey region.

Capricorn Member Profiles

Rock Hard Motors

Rocco said the biggest challenge he faces is finding the right people to meet the high standard of work and cleanliness he expects.

What’s his best advice to other Members, based on his years of experience?

“Customer service should be high on your agenda,” he said. “And get to know the services in your Capricorn book, so you don’t put all your eggs in one basket and you have a range of people to use.”

What does the future hold for Rock Hard Motors (apart from hopefully a few wins at the racetrack?) Rocco plans to expand into machinery servicing.

Capricorn Preferred Suppliers are an integral part of our cooperative model. We recognise the achievements of our high performing Capricorn Preferred Suppliers through our Million Dollar Preferred Supplier Awards. These awards are presented to Preferred Suppliers who reach million dollar milestones in total Capricorn Member sales. It is great to see Capricorn Preferred Suppliers reaching these outstanding milestones. Congratulations to the following Preferred Suppliers.

Daimler Trucks Somerton Daimler Trucks Somerton has been selling Capricorn Members Daimler, Freightliner and Fuso parts since 2002 and provide Capricorn Members exceptional customer service. Daimler Trucks Somerton dispatches parts to Melbourne metro, Victorian rural, and interstate.

Jeff Frazier (pictured) and his team of professionals carry on that tradition.

Natrad

Ringwood Mazda

Whites Powersports

Natrad have been Capricorn Preferred Suppliers to Capricorn and its customers for close to 20 years.

Natrad is Australia’s most trusted cooling specialist, with over 70 stores and 40 warehouses nationwide.

Natrad is the most recognised and iconic brand in cooling systems and are the market leader in radiator and air conditioning repairs. Natrad Trade Online is the newest initiative in Natrad’s ever growing offerings to the trade and boasts many benefits along with a wide range of new automotive and industrial product ranges.

Ringwood Mazda has been a Capricorn Preferred Supplier for 9 years, they are great supporters of Capricorn having a member account as well. Themi and his team have years of experience behind them and always have a customer first focus. Ringwood Mazda carries a large range of Genuine Mazda replacement parts and accessories, which include body panels and mechanical parts.

Whites Powersports has been a Capricorn Preferred Supplier for the past 6 years. They supply motorcycle and ATV parts including gasket kits/ clutch kits and service items. All covering various makes and models.

Recently relocating to Boronia, VIC, into a larger warehouse has allowed them to grow and service our Member network throughout Australia.

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 1 7

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Kangaroo Island / Capricorn EsCapade What a hopping good time we had!

A small group of Members successfully kicked off our first EsCapade of 2021 exploring Kangaroo Island and South Australia.

We stayed at the beautiful Sea Dragon Lodge on Kangaroo Island and explored the natural beauties the island had to offer, including visiting the sea lions on Seal Bay and tasting gin at the first Gin Distillery in Australia.

We then travelled on the ferry back to the beautiful beachfront

suburb of Glenelg and toured out to the stunning McLaren Vale, where we tasted wines at the famous d’Arenberg Cube as well as local family run winery Hastwell & Lightfoot.

Capricorn is looking forward to hosting you on one of our upcoming EsCapades soon: Hamilton Island, Broome, and The Ghan. Keep an eye out for more to come and get in quick before they sell out!

Hope to see you on one of our tours really soon.

1800 655 077 I travel@capricorn.coop capricorn-travel.com.au

TM

Capricorn Travel Australia Pty Ltd | ATAS Accreditation No: A10552 | ACN 008 926 645

o o T d o o G nottnot o to Share

If you have a story or a ride that could be published in Ignition, email it to ignition@capricorn.coop Ensure you include Member Ride in the subject line.

FORMER WORKSHOP WORKHORSE set for Sunday drives...

It’s a very happy fortieth birthday to this month’s Member Ride — a 1981 Holden WB Kingswood ute.

The ute belongs to Capricorn Member Warren Rabey, of Warren’s Tyre and Brake Service in Morley, in Perth’s inner eastern suburbs.

With Holdens set to disappear from Australia’s roads over the coming years, it’s always great to see such a well-kept vehicle in near original condition.

Warren said the ute was originally owned by the Shire of Kulin, in the eastern Wheatbelt of Western Australia. When the council was done with it, they sold it to a local farmer.

“He decided he didn’t need three licenced vehicles on the farm, so he gave it to his son to sell,” Warren said. This was in 1996, the year Warren opened his workshop.

“I was looking for a ute for my business and I found this one,” he said. “As I was driving out there I kept thinking this would be rubbish, but when I got there it didn’t look too bad, so I bought it.”

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MEMBER RIDE

The WB spent the next couple of decades ferrying and collecting spare parts, as business required.

That “finishing off” includes fitting a new exhaust system and some detailing.

It’s appropriate that the WB has always been a working vehicle.

When Holden produced them (between 1980 and 1984) they only offered commercial body models — ute, van and one-tonner.

They came with either a 202 inline-six or the 253 V8 engine, and in three- or four-speed manual or three-speed automatic.

Warren said he had always owned Holdens (when he was 17 he did up an HR station wagon) but the WB “is just a particularly very nicely shaped vehicle”.

After many years of hard work, in more recent times Warren’s WB has been lovingly restored, including rebuilding the engine, rust removal and a new paint job.

“I’ve tried to keep it as original as possible — it still has the original six on the motor in it,” Warren said.

“It started out as a project to do it up, but it’s taken a long time because I never get time to do it — I’m always fixing everyone else’s car. “So, it’s still in the process of being finished off, but it’s a nice comfortable car to drive.”

So, what’s his plan for the ute beyond its fortieth year? By the sounds of things, it’s a well-deserved retirement involving a nice warm garage and a regular Sunday drive.

“Once it’s finished I’ll drive it — but it won’t be my everyday drive,” he said. “We like driving down along the beach, down the West Coast Highway.”

What a delightful sight the WB will be for all who see it cruising down the coast — and what a fitting future for a vehicle that has given 40 years of hard work.

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 2 1

PREFERRED 5

QLD

YEARS PREFERRED SUPPLIER

Mercedes-Benz Sunshine Coast mbsunshinecoast.com.au

Mercedes-Benz Sunshine Coast is a proud Australian family-owned and operated business. In 2020 , Mercedes-Benz Sunshine Coast proudly celebrated their twentysecond year on the Sunshine Coast. Specialising in Mercedes-Benz passenger cars, vans and utes, Mercedes-Benz Sunshine Coast delivers outstanding quality and extended service life and comprehensive service, making them highly cost-effective. Also available alongside the Mercedes-Benz genuine parts are genuine remanufactured parts, genuine lubricants and fluids, genuine accessories, genuine vehicle care products and Mercedes-Benz collection. As winners of the Rural Dealer of the Year award in 2015 and 2017, Mercedes-Benz Sunshine Coast will always deliver the Mercedes-Benz quality you expect.

SA/NT

1

My Energy Engineering

YEAR PREFERRED SUPPLIER

myenergysolar.com.au MyEnergy Engineering is a National Distributor and Service Agent for Victron Energy and is an installer and designer of off-grid and grid-connected solar battery systems. Established in 2010, MyEnergy is a family-owned business based in Lonsdale, SA. The Victron Energy products originate out of the Netherlands. Recognised for their quality and serviceability, the Victron product range for the automotive and marine sectors is extensive and includes battery chargers, inverters, solar MPPT’s, DC/DC converters and battery monitors. MyEnergy backs the Victron Product range with high-level technical support and product service. MyEnergy Engineering can also assist Capricorn Members in reducing their business’s power costs with competitively priced solar and battery systems.

NATIONAL

Autologic

5

YEARS PREFERRED SUPPLIER

opusivs-au.com

Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the industry-leading acquisitions of DrewTech, Autologic, Farsight, BlueLink, and AutoEnginuity. Opus IVS addresses the evolving needs of independent repair shops, giving them the confidence to get the most complex vehicles back on the road safely and quickly without having to send work out to the dealer. Opus IVS helps shops repair complex vehicles fast with diagnostics, programming and live repair guidance from OE brand-specific master technicians. Opus IVS’ master technicians trained with the major vehicle brands, so they have firsthand knowledge of OEM-specific troubleshooting strategies. Opus IVS is committed to helping mechanical and collision shops complete repairs with intelligent vehicle support today for a safer world tomorrow.

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SUPPLIER Profiles

NSW/ACT

S Twins

1

YEAR PREFERRED SUPPLIER

stwins.com.au

S Twins is a rapidly growing automotive dismantler based in Sydney and they pride themselves on their reputation of high-quality parts with the service to match. Their aim is to be your one-stop shop for quality automotive used parts. S Twins is a Chrysler, Jeep and Dodge specialist dismantler, who also carries a large range of parts to suit late model vehicles, from quality used engines and transmissions to panels and headlights. They also offer nationwide express courier shipping to ensure fast and safe delivery of their quality used parts. Their used parts are checked pre- and post-dismantling, allowing S Twins to provide warranty on all of their used items. As Chrysler, Jeep, and Dodge specialists they supply SRT Hemi 6.4L engines as conversion packages and can organise delivery Australia-wide, whilst providing Members with their wealth of knowledge through aftersales support.

QLD

Australian Sustainable Energy

4

YEARS PREFERRED SUPPLIER

australiansustainablenergy.com.au Australian Sustainable Energy (ASE) is a family-owned and -operated renewable power solutions company based in Cairns. Founder and Managing Director Jason Pyne was among the first people in Australia to qualify as a Clean Energy Council accredited designer and installer of stand-alone power systems. They are also the distributor of Portagrid Systems, a suite of off-grid and hybrid systems that include the world’s first rapidly redeployable, renewable off-grid energy storage and generation systems. ASE delivers solar and battery solutions for residential, commercial and industrial needs and are experts in providing independent energy generation alternatives to the utility grid.

They also provide complete end-to-end support including engineering design, project and construction management, system maintenance, and monitoring and technical services for renewable power systems of any size and scale.

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 2 3

Upgrading Tools and Equipment - by Jeff Smit Buying new equipment for your workshop can be a substantial investment, but isn’t it exciting? Who doesn’t love the look, feel and smell of new equipment? But that’s superficial – what really matters is that new equipment means you are keeping up with, or perhaps getting ahead of, the game and the result of that must mean greater efficiency and profit.

Repair and diagnostic equipment is the lifeblood of every automotive repair workshop. Age, wear and tear, and taking advantage of new equipment capabilities to increase productivity mean that shops must routinely consider when it’s time to expand and upgrade.

Survival into the next five to ten years will warrant investment in tools, equipment and training. Those who don’t commit to this investment will struggle to survive.

Any statistics you read about car ownership in Australia are flashing green lights for the auto aftermarket and the repair workshops that are gearing up for it. In January this year, just under 80,000 new cars were sold, and that is 11 percent higher than January 2020. The COVID-19 lockdown had a lot to do with the built-up demand.

It’s not just the number of vehicles, but the range of makes that workshops are expected to cope with. On top of that, each make has its own technology profile. The vehicles now finding their way into the aftermarket workshops (yes, cars still need servicing and still break down) are full of specialised and sophisticated electronics.

To efficiently diagnose and repair these vehicles will require the purchase of new tools and equipment, with training on top to teach staff how to use them.

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“Before making any decision on what tools or equipment to purchase, or what training to undertake, ask around of fellow technicians and Capricorn Members.”

The response to the common complaint ‘I can’t afford it’, can only be ‘Can you afford not to?’

Take the humble scan tool. Many workshop owners bought one of the first scan tools on the market more than 15 years ago, and that was considered a huge expense at more than $10,000. To offset this investment, we advised the industry to introduce a scan tool fee and many did so. After a few years the scan tool was paid off, so the fee helped to purchase a second scan tool, and this cycle continues. In most workshops, the relatively small fee charged out on diagnostic invoices paid for the latest tools, plus regular updates.

The other essential tool for today’s workshop is data or information, and reliable data costs money. A data fee was then applied by most workshops on invoices where data additional to the workshop’s knowledge was needed to complete the repair.

If properly applied, the data fee should cover the outlay, as well as generating a profit – reinforcing the term ‘investment’. Any investment in a workshop should deliver a profit. Once that is understood, there should be little hesitation about investing in new tools and equipment.

One of the great Capricorn Member benefits is complimentary access (worth $876 excl. GST) to Capricorn Service Data which is, without doubt, an incredibly valuable workshop information resource for servicing modern vehicles. Recently, Capricorn Service Data have launched the Service Advisor feature which gives automotive workshop offices, reception staff and technical staff the ability to quickly and easily determine what OEM services are required and what optional work should be recommended for each customer’s vehicle.

In view of the rapidly escalating technologies being introduced into new vehicles, workshop owners need to start planning in some detail for the next five or ten years. This could involve decisions on where you want to be in the market. Is yours going to be the workshop that customers trust to serve and repair their late model vehicles, or do you stay in the ‘grease and oil change’ group?

Many studies have shown that the average motor vehicle owner prefers a workshop that can not only service their vehicle but repair it when something goes wrong. In many situations where a workshop has to turn away a customer because of a lack of tools or equipment, that customer is most likely never to return.

Before making any decision on what tools or equipment to purchase, or what training to undertake, ask around of fellow technicians and Capricorn Members. Find out what they use, what works, and what doesn’t. Network knowledge and experience are still the best research you can find, so if you are in a network, use it. You won’t regret it.

When considering your next piece of equipment, consider this – does it allow a technician to analyse and diagnose a problem vehicle in a non-intrusive way? Workshops should strive to develop techniques and processes using the latest tools and equipment to undertake as much testing and diagnostics as possible without pulling anything apart. Those who can change and follow this concept will benefit the most.

Without new equipment, workshops cannot take advantage of modern techniques and processes.

Innovations such as being able to live-remote to another similar tool is but one example of diagnostictool evolution. It allows a technician to communicate with a technician in another shop for advice.

Regardless of the type of automotive tool, after a technician understands the tool, software should be updated monthly for current vehicle coverage.

Workshops need to understand that all electronics have a lifespan. A diagnostic tool is a viable money maker for a finite number of years. Scan and diagnostic tools are continually evolving, increasingly sophisticated and easier to use. Updating hardware or software is a must to stay competitive.

Other innovations in diagnostic tools allow remote access to a customer’s vehicle for full scan and diagnostics, reporting back on faults and suggested repairs. These tools continue to evolve with everexpanding capabilities.

Once you decide to invest in tools, equipment and training, don’t forget to tell your customers about your latest investment. They need to be reassured that you are the best workshop for them and that you are able not only to service their vehicle but also to look after it when a problem arises.

So get ready for the next decade. It’s going to be a great ride for those with the tools, equipment and know-how.

Capricorn Finance is here to help you get the new equipment you need.

Email lending@capricorn.coop.

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 2 5

CAPRICORN CLASSIFIEDS Classifieds Advertising Guidelines Do you have a business for sale, have equipment that you need to get rid of, or are you just looking for a part that you haven’t been able to find? If the answer is yes, then you should advertise in the Capricorn Classifieds; it’s FREE to do so. See below for details.

• The Capricorn Classifieds are for Capricorn Members only to advertise. Payment is to be organised between advertiser and purchaser.

• Parts or equipment that relate to your business only may be advertised.

• Businesses for sale may be advertised.

• Cars for sale cannot be advertised.

D. and S. Moore, MJ Mechanical, Hobart TAS Fantastic Mechanical Workshop, an opportunity too good to miss!

Ph: Rob Davies – 0411 958 121 Mechanical workshop Newcastle NSW including Mainline AWD Premium Dyno, 2 hoists. Established business. E Safety inspection station. Owner retiring WIWO $110,000 email qik01@hotmail.com Mechanical Workshop, Woodford QLD Fully equip family business servicing the community since 1995. Well established customer base, large 4 bay shed (long lease available) 3 hoists, office, amenities and wash bay. Enquiries 0408767366 or dawnevandriver@hotmail.com Macas Mechanical Repairs, Mechanical Workshop, Port Macquarie NSW. Town is booming and this great earner could be yours! Prime location, large loyal customer base, excellent google reviews. 4 hoists, wheel aligner, injector bench, scan tool etc. Price/ lease negotiable. www.macasmechanical.com.au or call Maca on 0414 850 365.

Automotive workshop business for sale Hornsby area Sydney Large well established business of 11 years, Large customer base, long lease. Large workshop with good off street parking for many cars, 3 hoists, tyre machine, wheel balancer, wheel aligner, brake lathe and much more. Very Well equipt. Looking for WIWO sale $300,000. Call Gavin 02 9487 7346

• Classifieds are on a first come, first served basis. Depending on the number received, your classified may not appear immediately.

• No positions vacant.

• No pictures to be submitted.

• By submitting the Online Capricorn Classifieds Ad Form, you acknowledge that the price of any goods or services shown is inclusive of GST.

Shoreline Panel & Paint One man band. Turnover averaging $230k.

Gross annual profit averaging $65k over the last 13 years. 180m2 concrete tilt panel workshop 28k per annum rent. Cartar lift, Commodore diesel heated spray booth. $150k for business. U2/12 Griffin Drive Dunsborough 6281. Call 0413 930 286.

Automotive Mechanical & Suspension Business, Myaree WA. Established 1974, huge client base, excellent reputation, 3 units on long lease, 4 hoists incl wheel aligning hoist, all equipment & stock, office manager & mechanic happy to stay if required. Contact Graeme 08 9330 3231 or graeme@g-mac.com.au

Harris Best Panelbeaters Business, Marlborough NZ Expressions of Interest, long established busy panel shop in a prime location. Turn key operation. Wheel Aligner and Hoist. Potential to grow. Price $97K. Call Trevor 0272464108 all reasonable offers considered.

Automotive workshop, Tauranga CBD, NZ Since 2011. WoF AVIC. Spacious. 2 hoists, tyre machine, balancer etc. courtesy car,. reasonable rent, good lease/landlord. good returns and potential to increase turnover, inquire today $200,000. Andrew 022 6469334

Tin Can Bay Workshop/Mechanic Want a Sea change? Well established business, with great returning customers.

Tyre Bay and 3 Hoists, and fully stocked.

Owner retiring due to ill health.

Phone 0438 632 951 2WD Dynotech, Rockhampton QLD With extras, fan, ramps, new computer and more, ready to plug and play $33,695+ neg. Shipping to be calculated. Photos by request.

Contact Rhys - rhys@tsomechanical.com.au or 0402 742 733 Workshop service station, Richmond TAS. Well established independent service station with mechanics workshop long lease offered, Good strong customer base with huge potential, owner retiring. Call 0408906076

Automotive Repair Workshop, Sunshine Coast QLD 3 hoists and lot of equipment, high profile frontage. Long Established family run business, large client base. Come and enjoy the Sunny Lifestyle so the Owner can retire. $134,000 WIWO. Call Richard 07 5493 6000 Mechanical Workshop, Melbourne VIC Established in 1962 with current owner for 12yrs, located in Bayside, mechanical service & sales, very prominent loc. Owner retiring.

Ph: 0411 460 460 Siemens Exhaust Tube Bender - Rapid make press type 1¼in to 2½in. Tooling has had minimal use. $6,500. Press Hydraulic 35 ton Manual plus air over hydraulic operation. $1,500.Suspension Spring Compressor Hydraulic operation automotive. $500.

Call Denise 07 5520 2755

How to Advertise in the Capricorn Classifieds 1. Send an email to ignition@capricorn.coop with the following details: your Member number, business name, contact details and details of your advert (no more than 30 words).

2. Capricorn must receive your classified advert by the 16th of the month preceding the publication month. If we have not received your classified advert by this date it will be published in the following month depending on the number of adverts received.

3. Check out your advert and fellow Members’ classifieds in the next edition of Ignition.

Email: ignition@capricorn.coop Publisher's General Disclaimer All information, material and content contained in this edition of Ignition is provided or sourced by Capricorn Society Limited (“Capricorn”) for general information only and is not intended to be advice or comment on any particular matter or subject. Before acting on any information you should consider the relevance of it to your own circumstances and, if necessary, take professional advice.

Capricorn makes no representation or warranty as to the accuracy, completeness or reliability of any material (including, without limitation, any third party supplier advertisement in respect of which Capricorn merely acts as a conduit) included in this edition of Ignition. To the fullest extent permitted by law Capricorn, its officers, employees, agents and representatives disclaim any and all liability to you or any other person for any loss or damage whatsoever connected with: (i) reliance on material in Ignition; or (ii) inaccuracy, error or omission in material in Ignition.

Capricorn, Stronger With Capricorn, Ignition, Capricorn Travel, Capricorn Mutual and the boomerangs device are trademarks or registered trademarks of Capricorn.

If you have any news or information that you think would be of interest to your fellow members, please send the information to Capricorn via email ignition@capricorn.coop.

Capricorn Society Limited ACN 008 347 313 Postal Address: Locked Bag 3003, West Perth WA 6872 Registered Office Australia: 28 Troode Street, West Perth WA 6005 Phone (08) 6250 9500 General Enquiries 1800 999 233 Members 1800 327 437 Suppliers 1800 005 322

N R O C I R P CA

Spot the Difference Find them all and win!

1st Prize: 4,000 points 2nd Prize: 2,000 points

LAST MONTH'S ANSWERS LAST MONTH'S WINNERS 1st Prize - 4,000 points R&R Auto Electrics 2nd Prize - 2,000 points Wholesale Tyres

Email your answers to ignition@capricorn.coop before 21 May 2021. Winners will be selected by a lucky hat draw of correct entries. Please ensure you include your Member number and email address when submitting your entry.

WORD Hunter

Find the 16 words hidden in the jumble. They could be horizontal, vertical, diagonal or backwards. See if you can find them all!

ENGINEERING

EQUIPMENT

PROTECTION

FLOOD

REWARDING

MECHANICAL

PAYMENT

ELECTRIC

WORKSHOP

TOOLS

SHOPPING

TYRES

MENDING

TECHNICIAN

ESCAPADE

UPGRADE

C A P R I C O R N I G N I T I O N M AY 2 0 2 1 2 7

Win a $1,000

Woolworths at Work online shopping spree.

Ente r mu ltip The more le times. you s t he m ho p ore c h a nc you’l l hav e e to w s i n!

Receive 1 x entry for every $10 spent with Woolworths at Work in May and June* Whether you need coffee and snacks to keep your team running, cleaning products or stationery for the office, Woolworths at Work is the smarter, easier and healthier way for Capricorn Members to shop.

Start shopping at: cap.coop/shop *Eligible Members receive 1 x entry per $10 spent with Woolworths at Work on your Capricorn Trade Account in May and June 2021. The “Woolworths at Work $1,000 Shopping Spree” will be awarded as a refund to your Capricorn Trade Account in August 2021. This refund will be made against Woolworths at Work purchases made on your Capricorn Trade Account in August 2021 up to the maximum value of $1,000. For full competition terms and conditions visit capricorn.coop/tc.