INVESTING IN ELECTRONIC RECORDS MANAGEMENT

In 2019, CAPR embarked on an ambitious business-modernization project. Our project team designed specifications and engaged a vendor to build a tailor-made electronic records-management system.

This new system will deliver significant benefits to all our key stakeholders. Clients will have access to customer selfservice portals, where they can submit documents and manage information online; Regulator Members will have faster, self-service access to data about prospective registrants; and for CAPR staff, the system will facilitate more efficient processing, reporting and data analysis, as well as enhanced research capacity.

We look forward to launching the system in 2020, demonstrating our commitment to improving the client experience.