Cape Cod 5 2019 Quarter 4 Regional Meeting

Cape Cod 5 Quarter 4 Regional Meetings

Agenda

Introduction and Welcome

Highlights of Follow-Up from Previous Quarterly Regional Meetings

Financial Know-How

We want to hear from you!

Agenda

Introduction and Welcome

Highlights of Follow-Up from Previous Quarterly Regional Meetings

Financial Know-How

We want to hear from you!

Coming Soon: Accessory Dwelling Unit (ADU) Loans

The Bank is in the process of developing a residential portfolio loan for primary residences that include an Accessory Dwelling Unit (ADU) • Will take into account income associated with the ADU • Helps create and encourage additional rental housing • Allows for construction of ADU on existing property • LTV up to 90% possible with mortgage insurance

Security Center Updates & Resources on Cape Cod 5 Website

Agenda

Introduction and Welcome

Highlights of Follow-Up from Previous Quarterly Regional Meetings

Financial Know-How

We want to hear from you!

16% of non-homeowners feel that they would have difficulty in qualifying for a mortgage due to a lack of financial knowledge

28% of Americans do not have emergency savings

13% would not know the first step in the process National Association of Realtors, March 2019

CNBC, September 2019

About 4 in 10 people do not know their FICO score Fannie Mae, June 2019

More than 1 in 5 working Americans aren’t saving any money for retirement, emergencies or other financial goals Bankrate.com

40% of working adults do not have enough money to cover an unexpected $400 expense Washington Post, February 2019

Do I need a financial plan?

IRAs Am I going to be able to pay for my child’s college education?

Mortgage

401k

What if something happens to me?

Cybersecurity

What if the market crashes?

When can I retire?

How do I know what information to trust?

Will I be able to reach my goals?

Insurance

Am I saving enough?

Taxes

ENRICHING LIVES

Homebuyers & Homeowners Marketing that addresses the accessibility of affordable mortgage programs, such as low down payment options

Teach first time homebuyer workshops & continuing education classes

Mortgage Loan Officers provide credit counseling and 1:1 advice

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Mortgage & Home Equity calculators on the Cape Cod 5 website

Serve on Boards of Housing Advocacy Groups

Underwrite financial education programs hosted by community organizations

Homebuyers & Homeowners Community Partnerships To Deliver Homebuyer Education/Workshops

Small Business Owners Commercial Lenders partner with businesses to help them navigate through their financial needs

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Business Financial calculators on the Cape Cod 5 website

Specialty loan programs offered

Community Partnerships Sponsor and host small business workshops

Youth & Students 14 Credit for Life Fairs serving 1,140 students this year

13,140

students reached since Credit For Life program inception

Retirement & Actively Aging The Bank provides a full range of wealth and planning solutions

End of Life Seminars & Planning Resources

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Retirement Planning calculators on the Cape Cod 5 website

Keeping Your Information Safe

Fraud Protection Services for Businesses • Positive Pay • ACH Debit Block/Filter • Wire Verification • Trusteer Rapport

Opportunities

HQ5: Cape Cod 5’s New Headquarters

Cape Cod 5 Community Rooms Community-minded, flexible space designed to host a variety of Bank meetings and gatherings, including Financial Know-How workshops, classes and seminars.

Personal Financial Management (PFM) Tools Upgraded online and mobile banking platform Integrated PFM • Budgeting • Spending by category • Sort/filter transactions

Communications

What you said…

Tools, resources and/or topics important in our Financial Know-How efforts “Present the ‘universe’ of financial topics on which information is available, so that people can then choose which ones to pursue.”

“Online tools and calculators relevant to one’s situation.”

“Web based chat service to dialogue with a knowledgeable person at the bank.”

“Reading articles that are applicable to various financial circumstances via the web. A trusted source is critical.”

“Basic investing principles” “Best security measures for individuals. How to protect your financial information.”

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Financial Calculators on CC5 Website 64

Financial Calculators on the Cape Cod 5 website

Used by

30,689

people to date

2 new tools added this year based on feedback

Cape Cod 5 Digital Financial Calculators

Cape Cod 5 Blog

Agenda

Introduction and Welcome

Highlights of Follow-Up from Quarterly Regional Meetings

Financial Know-How

We want to hear from you!

We want your feedback

• What do you wish you had known when going through financial life events? • What topics do you feel are most important to address?

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