2011 Resource Guide

Community Resource Guide 2011

2011

Burnaby & New Westminster

Burnaby Community Connections: 204-2101 Holdom Ave, Burnaby BC ph: 604-299-5778 www.BurnabyCommunityConnections.com

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Community Resource Guide 2011

www.BurnabyCommunityConnections.com

Connecting People, Services and Community Welcome to the 2011 edition of the Community Resource Guide for Burnaby and New Westminster. This year we have substantially increased the size of this very popular publication. New categories have been created and others expanded as we continue to broaden the range of information about services and resources available to our communities.

Every effort was made to ensure the accuracy of our information at the time of publication. However, we always strongly recommend that you use the contact numbers and websites to verify the details of the listings, including days and times of operation or fees for services. As we continue to improve and enhance the Guide, we encourage your comments and suggestions for future inclusions, changes or deletions.

Disclaimer The inclusion of agencies in the Community Resource Guide does not constitute endorsement, nor does omission constitute disapproval.

Distribution The Community Resource Guide is being delivered by the Burnaby Now and the New West Record to select neighbourhoods.

The Guide will also be available for pick-up at various locations throughout Burnaby and New Westminster, including public libraries, recreation and community centres, career centres, government and non-profit agencies. Copies can also be ordered online by visiting our website at www.burnabycommunityconnections.com or by calling our office at 604-299-5778.

Printable versions are also available on our website.

About Burnaby Community Connections Burnaby Community Connections is a local non-profit society which has been serving our community since 1971. Our mission is to enhance lives by connecting people to services and fostering connections in our communities. We help people access community resources and services; create opportunities for stakeholders to directly help those in need; and facilitate community-based solutions to address complex social issues. Last year we provided support to people 76,204 times.

Burnaby Community Connections would like to thank the following community partners for their generous contributions:

#204 - 2101 Holdom Avenue Burnaby, B.C. V5B 0A4 604-299-5778 Information Services Marney Godkin Joyce Jones Elizabeth The - Seasonal

Family & Senior Services MJ Buck Justine Marshall Sue Spencer

Community Relations Teresa Li - Seasonal Claudine Souza

Administration Stephen D’Souza Na (Rita) Li

Publisher Brad Alden Director of Sales and Marketing Lara Graham Sales Cynthia Hendrix, Cam Northcott, Marney MacLeod, Terri Rodger, Ruth Lumsden, Debbie English

www.BurnabyCommunityConnections.com

Graphic Design / Layout Helen-Louise Kinton, Kirill Teterine We are located at: #201A - 3430 Brighton Avenue, Burnaby, B.C. V5A 3H4 604.444.3451 www.burnabynow.com Burnaby NOW is a division of Postmedia Network Inc.

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Table of Contents Food....................................................................................................5 Community Kitchens & Food Co-ops Food Banks & Free Meals Food Delivery Programs Community Gardens/Container Programs Farmers Markets

Immigrant/Newcomers Resources..............................................25

Health & Wellness Resources..........................................................6 Information Drop-In Clinics Hospitals Addiction Information & Resources Dental Health Resources & Low-Cost Clinics Medical Equipment & Supplies Mental Health Resources Sexual Health Resources Health Organizations/Societies

Housing Resources.........................................................................29 Emergency, Transitional & Supportive Housing Housing Information & Services Housing Modifications & Repairs

Counselling Resources..................................................................11 Mediation Services Victim Services Family Resources............................................................................13 Childcare Resources & General Information Pregnancy Resources New Parenting Programs & Support Parenting Programs & Support Families with Low Income Seniors Resources..........................................................................16 Meal Programs/Food Delivery Services Health & Wellness Private Home Support Services Counselling/Advocacy & Support Groups Financial Assistance & Pension Information Housing Information/Modifications & Repairs Social & Recreation Continuing Education/Seniors Study Programs Transportation Publications Youth Resources.............................................................................24 Information & Support Lines Youth Health Clinics Youth Employment Centres/Training Programs Youth Centres

Resources For Persons With Disabilities.....................................26 Aboriginal Resources.....................................................................28 Gay Community Resources...........................................................28

Low Cost Clothing & Household Items......................................31 Consignment/Thrift Stores Transportation Resources.............................................................31 Information Programs Employment & Financial Assistance Resources.......................32 Government Services Career Services/Resource Centres Publications Financial Assistance & Tax Services Consumer Protection Services.....................................................33 Legal/Advocacy Resources...........................................................34 Legal Information Advocacy Groups Education Resources......................................................................35 School Districts Post Secondary Institutions High School Completion/Continuing Education ESL Resources Literacy Recreation/Community Resources.............................................36 Recreation & Community Centres Government Elected Officials Libraries Tourism Offices Art Galleries/Museums/Theatres Environmental & Recycling Volunteer Opportunities

Making a difference in your community Harry Bloy, MLA Burnaby Lougheed

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Richard T. Lee, MLA Burnaby North

Phone: 604.664.0847 Fax: 604.664.0815

Phone: 604.775.0778 Fax: 604.775.0833

harry.bloy.mla@leg.bc.ca www.harrybloymla.bc.ca

richard.lee.mla@leg.bc.ca www.richardleemla.bc.ca

Community Resource Guide 2011

www.BurnabyCommunityConnections.com

FOOD COMMUNITY KITCHENS & FOOD CO-OPS Community Kitchens Program www.communitykitchens.ca Provides information and locations of community kitchens in BC. Family Services of Greater Vancouver 604-525-9144 www.fsgv.ca Holds community kitchens in New Westminster once a month.

South Burnaby Neighbourhood House 604-431-0400 www.sbnh.ca Holds community kitchens in Burnaby at Maywood School and Edmonds Resource Centre during the school year.

Burnaby Food Co-op www.burnabyco-op.ca An online co-op shopping site.

FOOD BANKS & FREE MEALS Greater Vancouver Food Bank 604-876-3601 www.foodbank.bc.ca Provides food assistance to the working poor, single parents, new immigrants, and elderly on fixed incomes. Call for locations.

Community Meal Programs Holy Trinity Cathedral 604-521-2511 514 Carnarvon St, New West Provides a free breakfast every Thurs, 8-9am.

West Burnaby United Church 604-434-4747 6050 Sussex Ave, Burnaby Provides a free/by donation lunch Tues,12-1pm.

Queens Avenue United Church 604-522-1606 529 Queens Ave, New West Provides a free lunch every Wed, 11:30am-1pm.

St. Barnabas Anglican Church 604-526-6646 1010-5th Ave, New West Provides a free lunch every Thurs, 11am-12pm.

Emergency food cupboard open on Fri, 10am-12pm.

Salvation Army Family Services 604-521-2421 325-6th St, New West Provides a free lunch on Sun, 12:30pm. Emergency food cupboard available Sat/Sun (by appt). Mobile soup kitchen operates Mon at 7pm, Skytrain at Dow Ave and 8pm, at Southside Church, 7135 Walker Ave, Burnaby.

Union Gospel Mission 604-525-8989 658 Clarkson St, New West Provides a free breakfast 8:30-9:30am, and soup 11am-12pm, Mon-Fri. Edmonds Youth Resource Centre 604-522-2327 7443 Edmonds St, Burnaby Provides free meals to youth at 7pm every Fri. Progressive Housing - Outreach Resource Centre Southside Church: 7135 Walker Ave, Burnaby Thurs, 9-11:30am. Offers meals, clothing, shelter info, and outreach support services. Mobile outreach units operate in several locations. Call for more info.

FOOD DELIVERY PROGRAMS These programs deliver nutritious meals to residents who are unable to cook due to age, illness, or disability. Call the agency in your community for meal costs and delivery days.

Burnaby Meals on Wheels www.mealsonwheels-burnaby.com

604-299-5754

New Westminster Meals on Wheels www.seniorsservicessociety.ca/smow.htm

604-520-6621

Better Meals 604-299-1877 www.bettermeals.com Offers a wide selection of affordable, nutritious and ready-to-eat full course meals and Ă la carte food items.

Gold Card Catering 604-594-5520 www.goldcardcatering.com Offers delivery of individually portioned homestyle meals.

Dairyland Home Service 604-421-4663 www.morethanmilk.ca Offers regularly scheduled delivery service for over 700 products including dairy products, organic produce, groceries, fresh baked goods, beverages, and desserts.

Call for more information.

COMMUNITY GARDENS/CONTAINER PROGRAMS Burnaby & Region Allotment Gardens www.baraga.ca 7450 Meadow Ave, Burnaby Heights Neighbourhood Garden 3897 Pender St, Burnaby

604-842-8571

hall2797@telus.net

Delivering Food for a Healthy and Independent Life Our Home Delivery Meal program provides nutritious, hot and frozen meals to people who are unable to prepare meals for themselves.

604-299-5754

www.mealsonwheels-burnaby.com

www.BurnabyCommunityConnections.com

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Northeast Burnaby Organic Community Garden 604-664-8852 www.nebca.org Stoney Creek School: 2740 Beaverbrook Cres, Burnaby Port Royal Community Garden 604-525-7388 c/o Queensborough Community Centre (garden location: Star Cres. at foot of Ewen Ave, Queensborough) New Westminster Community Gardening www.nwcgs.com

778-372-1333

Biggest Little Garden in Town 604-522-3722x117 www.biggestlittlegarden.com New West residents with low income living in apartments and townhomes may be eligible for a free vegetable container program. Available to others for a fee. Call for more information.

FARMERS MARKETS Please confirm locations and times for these seasonal markets.

Burnaby Farmers Market lynhainstock@hotmail.com www.artisanmarkets.ca Deer Lake Park: 4949 Canada Way (City Hall) Saturdays, 9am-2pm, from May thru October.

BC Health and Seniors Information Line 1-800-465-4911 www.gov.bc.ca/seniors Offers a single source of information about all government services, including health services and resources.

Fraser Health Authority www.fraserhealth.ca Public Health General Information Burnaby: New West: Home Health Care & Assessments Burnaby: New West: Community Care Licensing (Care Complaints)

604-918-7605 604-777-6740 604-918-7447 604-777-6700 604-918-7683

Health Insurance BC 604-683-7151 www.hibc.gov.bc.ca Provides information on Pharmacare, Fair Pharmacare, and Medical Services Plan.

Ambulance Billing Service 1-800-665-7199 Provides information on ambulance fees and billing.

Royal City Farmers Market www.rcfm.ca Tipperary Park, (end of 4th St, off Royal Ave) Thursdays, 3-7pm, from June thru October.

778-928-7236

BC Women’s Hospital & Health Centre 604-875-2424 www.bcwomens.ca Provides information on hospital services, research studies, and pamphlets on a broad range of health topics.

SFU Pocket Market www.sfulocalfood.ca/pocket-farmers-market Cornerstone Town Square (by upper bus loop) Wednesdays, 12-6pm, from May thru October.

778-782-8763

Screening Mammography Information Line 604-877-6187 www.smpbc.ca Provides information and booking for breast screening programs for women 40-79.

HEALTH & WELLNESS RESOURCES

College of Physicians & Surgeons of BC 604-733-7758 www.cpsbc.ca Provides contact information for doctors accepting new patients.

DROP-IN CLINICS

INFORMATION

10th Street Medicentre 75-10th St, New West

604-526-3308

HealthLink BC 811 www.healthlinkbc.ca 24-hr resource for non-emergency health information and referral; speak with a nurse, pharmacist or dietitian. Over 130 languages.

Brentwood Medical Clinic www.brentwoodwalk-inclinic.com 38-4567 Lougheed Hwy, Burnaby

604-294-8540

ORTHOPAEDIC and MASTECTOMY PRODUCTS • Specializing in Osteoarthritis and Ligament braces • Custom-made foot orthotics • Full range of custom and off-the-shelf knee, ankle, and back braces • Large selection of Sports Medicine Bracing

• Osteoporosis back braces • Compression stockings (Sigvaris & Valco) • Wide range of Amoena & Trulife breast prosthetics • Custom made and off-the-shelf lymphedema sleeves • Registered with Pharmacare online!

Providing service in English, Mandarin and Cantonese

604-436-6092

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#302 - 4900 Kingsway, Burnaby (Located near Metrotown at Kingsway & Nelson)

www.burnabyorthopaedic.com

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Columbia Medical Walk-in Clinic 107-301 E Columbia St, New West

604-522-7363

Royal Columbian Hospital 330 E Columbia St, New West

Heights Medical Centre 4446 Hastings St, Burnaby

604-298-4491

ADDICTION INFORMATION & RESOURCES

Highgate Medical Centre 7188 Kingsway, Burnaby

604-517-1003

Alcohol & Drug Information & Referral 604-660-9382 Addiction support workers provide 24-hr information and referral to counselling, detox, residential treatment centres, and self-help groups.

Kensington Children’s Walk-In Clinic www.kensingtonmedicalclinic.com 6548 E Hastings St, Burnaby

604-299-9769

Lougheed Medical Clinic 145-9855 Austin Ave, Burnaby

604-421-2555

Metrohealth Clinic 4879 Kingsway, Burnaby

604-433-8888

Middlegate Medical Clinic 7018 Kingsway, Burnaby

604-522-1886

Old Orchard Medical Clinic 11-4429 Kingsway, Burnaby

604-431-6585

Station Square Medical Clinic 146-6200 McKay Ave, Burnaby

604-438-8288

New Canadian Clinic 604-412-6580 204-7315 Edmonds St, Burnaby Clinic for government-assisted refugees. Provides primary health care to the New West, Burnaby and Tri-Cities communities.

Welcome Medical Clinic 7885-6th St, Burnaby

604-526-8905

604-520-4253

Alcohol-Drug Education Service www.ades.bc.ca Site offers factual, research-based information to help parents and teachers inform youth about alcohol and other drugs.

Access Central - Detox Referral Line 1-866-658-1221 Provides adult and youth detox referral services.

BC Smokers Helpline 1-877-455-2233 www.quitnow.ca Provides free, confidential information and support about quitting smoking.

Burnaby Addiction Services 604-453-1910 Free, confidential counselling for all persons concerned about their own or another’s alcohol and drug use.

Creekside Withdrawal Management Centre 604-587-3755 Provides withdrawal management services including assessment, counselling, medical and nursing care.

Creekside Youth Detox Program 778-241-7597 Residential medical withdrawal program for youth ages 14-18.

All admissions are based on self-referral.

Last Door Recovery 604-525-9771 Provides long-term 20-bed residential treatment program for men who are experiencing problematic substance misuse.

HOSPITALS BC Women’s Hospital & Health Centre www.bcwomens.ca 4500 Oak St, Vancouver

604-875-2424

Burnaby Hospital 3935 Kincaid St, Burnaby

604-434-4211

BC Children’s Hospital www.bcchildrens.ca 4480 Oak St, Vancouver

604-875-2345

Last Door Youth Program 604-520-3587 Residential program for male youth ages 14-18 who are experiencing problematic substance misuse.

Perspectives Adult Addiction Services 604-522-3722x101 www.fraserside.bc.ca Free counselling services available to anyone who is affected, either directly or indirectly, by the misuse of alcohol or other drugs. Prevention services are available for persons at risk.

Voted Best Hearing Centre for 12 years in a row!

Your hearing is a priceless gift. Don’t take it for granted.

• Comprehensive testing and consultation • Custom noise protection and swim molds

• Batteries and accessories • Quality products sensibly priced

• Latest digital technology • All make repair service

Call us today to book your free consultation.

Metrotown Centre 604-434-2070 Guildford Town Centre 604-583-1316 Coquitlam Centre 604-464-8090

www.BurnabyCommunityConnections.com

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Phoenix Centre – Drug & Alcohol Recovery & Education www.phoenixsociety.com 604-583-7166 Offers residential addictions services, transitional housing programs, education programs, and employment assistance.

Problem Gambling Helpline 1-888-795-6111 www.bcresponsiblegambling.ca Provides 24-hr information and referral to community resources, counselling services, prevention resources, and self-help resources.

Child Dental Care Information & Resources www.kidsmiles.ca CDI College – 604-437-8585 Certified Dental Assisting Program 101-4603 Kingsway, Burnaby Students offer free dental hygiene services (polishing, sealants, radiographs and fluoride treatments) to the public.

Call for more information.

Douglas College Dental Assisting Clinic

604-527-5464

Problem Gambling Counselling Program 604-726-7693 Provides counselling and therapy to individuals and families with gambling problems in Cantonese, Mandarin and English.

www.douglas.bc.ca/programs/dental-assisting/partnership.html

Support Groups The following anonymous groups are comprised of a fellowship of men and women who help each other by sharing experience, strength, and hope. Call for meeting dates/times.

Alcoholics Anonymous (24-hr) 604-434-3933 www.vancouveraa.ca Cocaine Anonymous 604-662-8500 Crystal Meth Anonymous 778-371-1380 Gamblers Anonymous 604-878-6535 Narcotics Anonymous (Info & Helpline) 604-873-1018 www.vascna.ca Overeaters Anonymous 604-878-4575 www.oa.org Support group of men and women in recovery from compulsive overeating or other food problems, such as bulimia or anorexia.

Shoplifters Anonymous 604-520-1166 Al-Anon/Alateen 604-688-1716 www.bcyukon-al-anon.org Support groups for people affected by the alcoholism of friends and family, children of alcoholics under 19 and adult children of alcoholics.

Nar-Anon 604-878-8844 www.members.shaw.ca/naranon/meetings.html Support groups for family and friends of drug users.

Parents Forever 604-524-4230 Support groups for parents of addicted children.

East Side Walk-in Dental Clinic 604-254-9900 455 E Hastings St, Vancouver Connected to Vancouver Native Health Society. May provide discounted emergency dental care. Call for more information and an assessment.

Provides preventive dental service to children from families of low-income. Referral is required from a local public health unit.

Mid-Main Community Health Centre 604-873-3602 www.midmain.net Provides family dental services at discounted rates.

MTI Certified Dental Assisting Program 604-437-6030 605-5050 Kingsway, Burnaby Students offer free dental hygiene services (polishing, sealants, radiographs and fluoride treatments) to youth 18 and under.

Reach Community Health Centre 604-254-1331 www.reachcentre.bc.ca Offers non-insured patients discounted dental care.

UBC Dental Clinic 604-822-2112 www.dentistry.ubc.ca/treatment Students provide a range of dental services at reduced rates.

Also offers pediatric clinics for children under 15. Seasonal call for more information.

VCC Dental Assisting & Hygiene Program 604-443-8499 Call for current program details on services, discounted fees and times of operation.

DENTAL HEALTH RESOURCES & LOW-COST CLINICS British Columbia Dental Association 1-888-396-9888 www.bcdental.org Provides contact information for dentists accepting new patients.

VCC Denture Clinic 604-443-8500 Clinic makes full and partial dentures at a reduced rate.

Medical Supplies O R D E R O N L I N E AT W W W. R E G E N C Y M E D. C O M • Physician/Nursing Supplies • Incontinence • Bathroom Safety • First Aid & Wound Care • Ostomy Supplies

• Mobility/Seating & Rehab • Lift Chairs • Lifts & Transfer Devices • Compression Stockings • Orthopedic & Supports

• Therapeutic Footware • Sports Athletic Products • Aids to Daily Living • Nutrition & Wellness

50 Free Parking Spaces

4437 Canada Way, Burnaby, BC

604 434-1383 Fax: 604 435-8150

Hours of Operation: Mon.-Wed. & Fri. 8:30am to 5:30pm Thurs. 8:30am to 7:00pm • Sat. 9:00am to 4:00pm

S A L E S • R E N TA L S • I N S TA L L AT I O N • R E PA I R S

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MEDICAL EQUIPMENT & SUPPLIES Canadian Red Cross Society ` HELP - Health Equipment Loans Programs www.redcross.ca/lowermainland Referrals are required by a health professional.

Health Equipment Loans 604-522-7092 Edmonds Resource Centre 105-7355 Canada Way, Burnaby.

Short-term medical equipment loans to all ages and income levels.

Aids to Independent Living 604-709-6600 Long-term medical equipment loans to eligible continuing care clients.

Children’s Medical Equipment Loans 604-709-6600 Recycles and loans medical and therapeutic equipment to eligible children and youth up to age 19.

BCITS - Technologies for Independent Living 604-326-0175 www.bcits.org Equipment loans assist severely disabled persons with electronic control of lights, tv, and phone. A range of communication aids are also available. Applicants must qualify for the program.

Regency Medical Supplies 604-434-1383 www.regencymed.com Large supplier of home health care products and rehabilitative equipment; shop on-line services available.

MENTAL HEALTH RESOURCES Suicide/Crisis Line www.crisiscentre.bc.ca

604-872-3311 Toll free: 1-866-661-3311

Fraser Health Crisis Line (24-hr)

604-951-8855

BC Partners for Mental Health and Addictions Information www.heretohelp.bc.ca 24-hr: 310-6789 Fraser Health Mental Health Centres Burnaby: 604-453-1900 After hours: 1-877-384-0862 New West: 604-777-6800 Child and Youth Mental Health Services Provides community-based specialized mental health services.

102-4430 Halifax St, Burnaby 604-660-0602 201-1065 Columbia St, New West 604-660-9495

Medical Equipment Registry 604-324-3670 www.vcn.bc.ca/svsn Referral service operated by South Vancouver Seniors Network links people with used medical equipment for purchase or sale.

Early Childhood Mental Health Program 604-660-5722 102-4430 Halifax St, Burnaby Provides community-based specialized mental health services to children under 5.

Fraser Health Lifeline 604-517-8617 www.fraserhealth.ca (Your Care > Home Health > Care In Your Home > Lifeline) Offers a personal 24-hr emergency response service that assists individuals to remain independent and safe in their own homes.

Early Psychosis Intervention www.psychosissucks.ca

Comfort Classics Clothing 604-984-8211 www.comfortclassics.ca Clothing and footwear for seniors in care facilities or at home, and adaptive wear for persons in wheelchairs.

Disabled Services Clothing 1-800-817-4365 www.disabledservicesclothing.com Provides dressing solutions and products for persons with special needs. Custom altering, adaptations, and specialized clothing design available.

604-777-8386

Kelty Resource Centre 604-875-2084 www.bcmhas.ca/keltyresourcecentre Provides information and resources on mental health and addictions for children, youth, and their families. Also offers resources for youth and adults dealing with eating disorders.

SEXUAL HEALTH RESOURCES Rape Crisis Lines (24-hr) Vancouver Rape Relief: WAVAW Rape Crisis Centre:

604-872-8212 604-255-6344

Sexually Transmitted Disease Info

www.stiresource.com

BURNABY DENTAL CENTRE Dr. Angie Chan

Dr. Neeta Popat

Thank you for your continued support in voting us Best of Burnaby - Dental Clinic NEW PATIENTS WELCOME

• cleaning • filling • children’s dentistry • whitening • invisalign • endodontics (root canals) • periodontics (gums) & general dentistry

Burnaby Dental Centre For appointment:

604-294-3271

OPEN EVENINGS & WEEKENDS

www.burnabydentalcentre.com

www.BurnabyCommunityConnections.com

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Sex Sense Line 604-731-7803 Provides free, confidential information and referral for sexual health issues including sexuality, birth control, STIs, and pregnancy options.

Options for Sexual Health Clinic 604-731-4252 www.optionsforsexualhealth.org (Clinic Services) 537 Carnarvon St, New West 3550 E Hastings St, Vancouver Provides a range of free, confidential services including STI testing and treatment, pregnancy testing and counselling, physical examinations, affordable birth control, and more.

No age restrictions. *Please see Clinics under Youth Resources for more options, page 24.

Specialized Sexual Assault Services Provides 24-hr care for survivors (aged 13 and over) up to 7 days (VGH) and 5 days (SMH) after a sexual assault. Specially trained female examiners and nurses provide sensitive health care which may include medical treatment, and forensic sample collection, if requested.

Vancouver General Emergency Dept 604-875-2881 920 W 10th Ave, Vancouver Surrey Memorial Emergency Dept 604-585-5688 13750-96th Ave, Surrey

HEALTH ORGANIZATIONS/SOCIETIES Allergy/Asthma Information Association 1-877-500-2242 www.aaia.ca Provides information and advocacy support services for persons with allergies and asthma. Offers cookbooks and products for purchase.

Alzheimer Society of BC 604-681-6530 Dementia Helpline www.alzheimerbc.org Provides information and assistance to family and friends of persons with Alzheimer’s disease and related dementia.

Arthritis Society 604-875-5051 www.arthritis.ca/bc Provides information and educational material about arthritis, and events and programs in various communities.

Autism Society of BC 604-434-0880 www.autismbc.ca Offers information and referral, support groups for families and caregivers of children and adults with Autism Spectrum Disorder, an online discussion forum, library and resource centre, newsletter, social events, and workshops for parents and service providers.

BC Epilepsy Society 604-875-6704 www.bcepilepsy.com Offers education and support services for persons living with epilepsy.

BC Lung Association 604-731-5864 www.bc.lung.ca Provides information and assistance to persons with asthma, emphysema, chronic bronchitis, and other lung problems.

BC Schizophrenia Society 604-270-7841 www.bcss.org Provides information, education and support to families with relatives who have schizophrenia or other serious persistent mental illnesses. Also provides advocacy and support for research.

Family Respite Services 604-608-0477 Provides respite services for family and caregivers of people with serious mental health issues. Services may be available in other languages.

Canadian Cancer Society – Info Line 1-888-939-3333 www.bc.cancer.ca Offers support to cancer patients and their families. Provides information, public education, financial aid, health advocacy, prevention initiatives, support services, and support groups.

Canadian National Institute of the Blind 604-431-2121 www.cnib.ca Offers those affected by vision loss with independent living skills training, safe travel techniques, support groups, library, individual counselling, career and employment counselling.

Cerebral Palsy Association of BC 604-408-9484 www.bccerebralpalsy.com Provides information and assistance to persons living with Cerebral Palsy.

PrimeCare Medical Clinic P L E A S E S E E O U R A D O N PA G E 2 2

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Diabetes Information and Support Centre 1-800-226-8464 www.diabetes.ca Provides diabetes related information and referral services.

For service in Chinese, call 1-888-666-8586.

Stroke Recovery Association of BC 604-688-3603 www.strokerecoverybc.ca Provides information to assist stroke recovery. An information kit and quarterly newsletters are available.

Down Syndrome Research Foundation 604-444-3773 www.dsrf.org Conducts research and develops innovative programs and interventions for people of all ages with Down Syndrome and other intellectual disabilities. Offers referral and reference services through a resource library, workshops for families and professionals. Programs include: infant development, early foundations preschool, computer and employment training, speech and language development.

Western Institute for the Deaf and Hard of Hearing www.widhh.ca 604-736-7391 TTY: 604-736-2527 Trained staff provide advice and hearing tests. Centre has recycled hearing aids and special equipment for the deaf and hard of hearing. Sign language and interpreting services are available. Services are also available in Cantonese, Mandarin, and French.

Heart and Stroke Foundation of BC 604-736-4404 www.hsf.ca Provides heart disease and stroke related information.

COUNSELLING RESOURCES

Kidney Foundation of Canada 604-736-9775 www.kidney.bc.ca Provides information about kidney and related diseases.

Burnaby Counselling Group 604-430-1303 www.counsellinggroup.org Provides individual, child, marital, and family therapy, working with a comprehensive range of issues.

MEFM Societies of BC 604-878-7707 (Chronic Fatigue Syndrome & Fibromyalgia) www.mefm.bc.ca Provides information, referrals to self-help groups, educational material and quarterly newsletters to the public.

Burnaby Family Life Institute 604-659-2200 www.burnabyfamilylife.org Provides individual counselling and group sessions for both adult women survivors of sexual abuse and children who witness abuse.

Multiple Sclerosis Society of Canada 604-689-3144 www.mssociety.ca/bc Provides information, referral and support services to persons with MS.

Burnaby Seniors Outreach Services Society 604-291-2258 www.bsoss.org Offers free, confidential peer counselling services and group support.

Muscular Dystrophy Canada 604-732-8799 www.muscle.ca Provides information and assistance to persons with MD.

Fraserside Community Services 604-522-3722 www.fraserside.bc.ca Perspectives Youth & Family Outreach Program Provides outreach counselling, referral, and support services to children, adolescents and their families who are experiencing substance misuse difficulties or are affected by another person’s substance misuse.

Children Who Witness Abuse Provides group and individual counselling to children who have been affected by witnessing the abuse of their mothers or caregivers.

Osteoporosis Canada 1-800-463-6842 www.osteoporosis.ca Provides information and referral to support groups. Also offers educational videos, books for sale, and a small lending library.

Parkinson Society of BC 604-662-3240 www.parkinson.bc.ca Provides info, lending library, newsletter and counselling for persons with Parkinson’s Disease and their families.

Individual – Couple – Family Counselling in Burnaby • Couples/Relationships • Parent Child Conflict • Depression • Anxiety

• Men’s Issues • Cognitive Behavior Therapy • Separation and Divorce • Pre-Marital Issues

604.639.3236

• Family Stress • Addiction Issues • Same Sex Relationships • Anger Management

www3.telus.net/cfsg

OFFICES CONVENIENTLY LOCATED IN BURNABY AND WEST VANCOUVER

Mario Testani, MPS, RCC Registered Clinical Counsellor

206-5050 Kingsway Burnaby • 208-585 West 16th Street West Vancouver

Please call now to see if we can help you. www.BurnabyCommunityConnections.com

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Family Services of Greater Vancouver 604-525-9144 www.fsgv.ca Offers affordable counselling programs and other support services to families, individuals, and youth throughout the Lower Mainland.

Covenant House Crisis Shelter 604-685-7474 www.covenanthousebc.org/crisis_shelter 575 Drake St, Vancouver Provides safe housing, food, clothing, and counselling for youth in crisis aged 16-23 on a first-come, first-served basis.

New Westminster UBC Counselling Centre 604-525-6651 Provides free counselling to adults, adolescents, and families.

Elizabeth Fry Society 604-520-1166 www.elizabethfry.com Provides housing, support and counselling for women, children, and youth.

Marriage Project 604-202-3393 www.themarriageproject.com Provides pre-marriage counselling and workshops.

Atira Women’s Resource Society 604-331-1407 www.atira.bc.ca Provides housing, counselling, advocacy and support to women experiencing abuse, violence, drug and alcohol or mental health issues.

Battered Women Support Services 604-687-1867 www.bwss.org Provides counselling, support, and advocacy for women who have experienced abuse.

The Bridging Employment Program 604-431-6894 www.success.bc.ca Program is directed at women who have experienced violence or abuse. Individualized plans are created for each participant that include employment counselling, clinical counselling, skill-building workshops, practicum placement, and participant supports, as needed.

Christian Advocacy Society 604-525-0999 7416 Edmonds St, Burnaby Operates several programs serving women in crisis.

Crisis Pregnancy Centre Offers counselling, instruction and support services.

Burnaby Safe House Second-stage accommodation for vulnerable pregnant women, or abused women and their children.

Post Abortion Community Services Provides non-judgmental post abortion counselling.

Rape Victims’ Support Network 778-886-7001 Provides counselling, advocacy, referrals, and practical support to victims of rape.

Dental Assisting

Monarch Place Transition House 604-521-1888 www.monarchplace.org Provides emergency shelter and support for women and their children fleeing domestic abuse.

Chrysalis Place Second Stage Program 12-bed residential program for women and children fleeing intimate partner abuse.

WINGS Outreach Program Relocation and multicultural support for women and children fleeing domestic abuse.

Servant Anonymous Society 604-590-2304 www.sasurrey.ca Residential programs for sexually exploited women and youth.

AGNES Program: Two beds for homeless female youth aged 16-18 who are exiting the sex trade.

Shimai Transition House 604-581-9100 30-day program provides shelter to women with addictions who are fleeing violence. Must be on income assistance or willing to apply.

BC Men’s Resource Centre 604-878-9033 www.menbc.webs.com Offers individual, couple, and family counselling, a variety of support groups, and a comprehensive library including books, articles, tapes, and videos on a variety of men’s issues.

Did You Know?

MTI Trains MORE Early Childhood Educators than any other college in BC

Financial Assistance may be available to eligible students.

Community Resource Guide 2011

Dixon Transition Society Crisis: 604-298-3454 www.dixonhouse.ca Provides temporary shelter and support for women and their children directly fleeing abuse.

Early Childhood Educator

Did You Know?

100% of our Dental Grads had employment BEFORE they graduated

12

Lookout Emergency Outreach Team 604-523-9126x101 www.lookoutsociety.ca Offers shelter and support services for men and women.

604 437-6030

Suite 100 - 6446 Nelson Ave Burnaby

www.BurnabyCommunityConnections.com

BC Society for Male Survivors of Sexual Abuse www.bc-malesurvivors.com 604-682-6482 Offers individual and group therapy for males who have been sexually abused. Individual support is also available for family members and significant others of male survivors. Fees on a sliding scale.

Burnaby Hospice Society 604-520-5087 www.burnabyhospice.org Provides compassionate support during the end of life process.

Memorial Society of BC 604-733-7705 www.memsoc.org Provides information services and support for persons dealing with the death of a loved one. Also provides information on funeral pre-planning.

BC Bereavement Helpline 604-738-9950 www.bcbereavement.com Provides information, referral and support for the bereaved via phone and email.

Police Victim Assistance Provides persons affected by a crime or tragedy and their families with information, emotional support, and practical assistance.

Burnaby RCMP 604-294-7602 New Westminster Police 604-529-2525 www.nwpolice.org Specialized Victim Assistance Program 604-520-0009 Provides free support services to victims, their families, and witnesses of crimes who are under 19. Also provides court accommodation and preparation.

VictimLINK 1-800-563-0808 www.victimlinkbc.ca Provides assistance to victims of sexual violence, family violence, and all other crimes. Also assists the families of victims. 24-hr multilingual support available.

FAMILY RESOURCES

MEDIATION SERVICES

CHILDCARE RESOURCES & GENERAL INFORMATION

Family Justice Centre 604-660-8636 www.familieschange.ca Provides information and assistance to families that are considering or experiencing separation or divorce.

Free and confidential. Interpreters can be arranged.

YMCA 604-294-1109 BC Child Care Resource & Referral Program www.ccrr.bc.ca Provides parents and childcare providers with information and referral services from a childcare registry.

Parent/Teen Mediation Services 604-525-9144 www.fsgv.ca Offers free parent-teen conflict mediation for residents of Burnaby and New West. Referrals are made through the Ministry of Children and Family Development.

The Shorty List www.theshortylist.ca New website helps parents throughout Metro Vancouver find the best daycares and schools for their children. Parent comments and reviews along with up-to-date government statistics including school test scores, demographics, satisfaction surveys and daycare sizes will be posted.

VICTIM SERVICES Burnaby/New West Victim Service Program 604-525-9144 www.fsgv.ca (Individual & Family Counselling) Provides community-based support services for victimized adults.

MADD Canada 1-800-665-6233 www.madd.ca Provides support and services to victims of impaired drivers.

Kids In Burnaby www.kidsinburnaby.ca Provides information and resources for families of young children in Burnaby.

Kids In New West www.kidsnewwest.ca Provides a bridge to events and information for families with young children in New West.

www.BurnabyCommunityConnections.com

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Information Children 778-782-3548 www.sfu.ca/infochild Provides information, support and referrals to parents and anyone involved in the care of children.

PREGNANCY RESOURCES Pregnancy Options Phone Line 604-875-3163 Provides information about pregnancy options.

Parent & Baby Drop-in 604-918-7605 Coordinates drop-ins where parents can meet other parents, get answers to questions, and learn about community services.

Burnaby Infant Development Program 604-299-7851 www.idpofbc.ca/parents.html Provides family centred services to support families who are raising young children at risk for or with developmental delay or disabilities.

Crisis Pregnancy Centre 604-525-0999 7416 Edmonds St, Burnaby.

Offers counselling, support services, maternity clothing, clothing for infants, and parenting courses.

SMILE 604-298-6245 www.stleo.ca/programsmile.html Provides support and education for young parents under 23.

Pregnancy Outreach Program 604-659-2226 Edmonds Resource Centre: 7355 Canada Way, Burnaby Free support groups for pregnant women including education, support, lunch, vitamins and more.

Strong Start Centres Offers free drop-in for children 0-5 yrs and parents/caregivers.

Promotes early learning and supports caregivers with information, outreach, networking and learning opportunities.

Mon-Fri, 9am-12pm, unless noted.

NEW PARENTING PROGRAMS & SUPPORT Newborn Hotline 604-737-3737 Community health nurses provide information about children from newborn to age 2.

La Leche League 1-800-665-4324 www.lllc.ca Provides breastfeeding support and referral services.

Pacific Post Partum Support Society 604-255-7999 www.postpartum.org Offers phone support to women, and their families, who are experiencing postpartum depression and/or anxiety, and to women who are pregnant and experiencing distress.

Basics for Babies 604-876-3601 www.foodbank.bc.ca (Programs > External) Provides food, formula, and diapers for young infants. Call for details and distribution locations.

Baby & Me 604-659-2226 Free weekly educational support group for moms with babies 6 months and under. Offers discussion, support and childcare.

Baby & Me Second Stage 604-659-2230 Free weekly support group for moms with babies from 6-18 months. Offers discussion, support, snacks and childcare.

Burnaby Locations: Cascades Heights Elementary School 604-664-8645 Chaffey-Burke Elementary School 604-664-8652 Edmonds Community School 604-257-4456 Forest Grove Elementary School 604-664-8690 Kitchener Elementary School 604-664-8727 Lochdale Community School 604-664-8825 Maywood Community School 604-664-8207 Morley Elementary School (8:45-11:45am) 604-664-8774 Second Street Community School 604-664-8821 Stoney Creek Community School 604-664-8845 Stride Avenue Community School 604-664-8853 Twelfth Avenue Elementary School 604-664-8870 New West Locations: Connaught Heights (12:30-3:30pm) 604-517-6010 Queen Elizabeth Elementary (T-Th, 4-7pm) 604-517-6080 Richard McBride Elementary 604-517-6090

PARENTING PROGRAMS & SUPPORT Ministry of Children and Family Development Provides support services to families and investigates child protection.

102-4430 Halifax St, Burnaby 604-660-0602 101-7645 Kingsway, Burnaby 604-660-9494 201-1065 Columbia St, New West 604-660-9495

South Burnaby Neighbourhood House “Neighbours Helping Neighbours” Join us for: • School age childcare and programs • Family drop-in and events • Youth leadership (grade 8 to 12) • Community dinners • Community outreach • Multi-lingual support • Seniors’ Together group • ESL conversation • Income tax clinics Volunteer opportunities and so much more…

Building Welcoming and Inclusive Neighbourhoods

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www.BurnabyCommunityConnections.com

We welcome your support

4845 Imperial St., Burnaby

604-431-0400 info@sbnh.ca • www.sbnh.ca

Parenting Support Services of BC 604-669-1616 www.parentsupportbc.ca Provides effective parenting workshops and coordinates free, anonymous parent support circles where parents can meet weekly and learn new ways to nurture and protect their children.

East Burnaby Family Place 604-444-1090 www.ebfp.ca 9528 Erickson Dr, Burnaby Neighbourhood facility provides a resource library, toy lending library, volunteer opportunities, ECE teacher and clothing exchange. (Tues, Wed, Fri, 10am-1pm).

Parents Together 604-325-0556 www.bgc-gv.bc.ca (Parent Support Services) Offers an education and group support program for parents of teens who wish to develop new skills to help end conflict in their homes. Effective strategies are taught to improve relationships, develop positive communication skills, practice self-care and help parents regain control of their lives.

New Westminster Family Place 604-520-3666 www.nwfamily.bc.ca 101-93-6th St., New West Drop-in program for families with children aged 0-5, offers scheduled programs for children to learn, play and socialize.

Also offers parenting education, and family counselling.

Burnaby Family Life Institute 604-659-2200 www.burnabyfamilylife.org Provides pre and post natal support, family life and parenting education, cross-cultural relations, childcare and children’s programs, life skills, women’s support groups, and community building.

Cameray Child and Family Services Burnaby: 604-436-9449 www.cameray.ca New West: 604-520-0009 Provides counselling, education, outreach and advocacy for families in Burnaby and New West.

Family Services of Greater Vancouver 604-525-9144 www.fsgv.ca Provides social services to children, youth, adults, and families across the Lower Mainland.

Purpose Society Parenting Programs 604-526-2522 www.purposesociety.org Provides a variety of parenting programs, family therapy and support groups for building healthy, strong families.

St Leonard’s Youth and Family Services 604-524-1511 www.stleo.ca Offers a range of services and programs to strengthen children, youth and families, including counselling, assessment, mediation, life skills training, parent and teen support groups.

South Burnaby Neighbourhood House 604-431-0400 www.sbnh.ca Provides support and services for individuals and families, including new immigrants, seniors, and youth.

Burnaby Family Life A place to go... a place to grow!

Adoptive Families Association of BC 1-877-236-7807 www.bcadopt.com Provides information about adoption through BC’s waiting child program and BC’s licensed adoption agencies. Offers education, support networks and groups to prospective and adoptive families.

North Fraser Resources 604-520-2900 Vancouver Coastal Region www.fraserregionfostering.com or www.fosterthefuture.ca Provides information about fostering, support services and resources for foster parents currently in the network.

FAMILIES WITH LOW INCOME Child Care Subsidy 1-888-338-6622 www.mcf.gov.bc.ca/childcare Monthly subsidy to help low income families pay for childcare is available through the Ministry of Children and Family.

Burnaby Community Connections 604-299-5778 www.burnabycommunityconnections.com Burnaby Christmas Bureau Burnaby families of low income or on income assistance can register to receive gifts during the holiday season.

Burnaby Camping Bureau Burnaby families of low income can register to receive summer camp subsidies for their children.

Burnaby Parks, Recreation and Cultural Services Recreation Credit Program Burnaby families with low income can apply for “credits” to be used at most Burnaby recreation facilities.

Applications available at any facility.

Helping children, parents, families and those in need, we offer 101 programs and services for you. Call 604659-2205 for more information or see our new website.

-website now available in over 50 languages-

www.burnabyfamilylife.org www.BurnabyCommunityConnections.com

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Fraserside Community Services 604-522-3722 www.fraserside.bc.ca New Westminster Camping Bureau New Westminster residents receiving low income and income assistance should call to check eligibility for camping subsidies.

New Westminster Recreation Pass Program Provides eligible low-income families with recreation pass subsidies.

Salvation Army 604-521-2421 New Westminster Christmas Bureau New Westminster families with low income can register to receive gifts and food vouchers for their families during the Christmas season.

Athletics for Kids 604-221-7529 www.a4k.ca Provides financial support for children to participate in entry-level sports. To qualify, one parent or guardian must be receiving social assistance or child must be in foster care.

Burnaby Kidsport Fund 604-294-7111 Provides grants to help pay for sports registration fees for children ages 6-18 living in Burnaby.

BC Hydro 604-431-9463 Energy Conservation Assistance Program www.bchydro.com/powersmart Provides qualifying low income households (using over 8000 kWh/yr) with a home energy evaluation, the installation of energy saving products, and personalized energy efficiency advice, all free of charge. Call for eligibility and application information.

SENIORS RESOURCES BC Health and Seniors Information Line 1-800-465-4911 www.gov.bc.ca/seniors Offers a single source of information about all government services, including health services and resources.

ElderPost www.elderpost.com Free online marketplace, bazaar, community forum, and listing service for caregivers, seniors, and providers of services and products.

MEAL PROGRAMS/FOOD DELIVERY SERVICES Burnaby Meals on Wheels 604-299-5754 www.mealsonwheels-burnaby.com Delivers nutritious hot meals, frozen meals, and bagged lunches to Burnaby residents. Call for meal costs and delivery days.

New Westminster Meals on Wheels 604-520-6621 Delivers meals daily to New West residents who are unable to cook due to age, illness, or disability. Call for meal costs.

Better Meals 604-299-1877 www.bettermeals.com Offers a wide selection of affordable, nutritious and ready-to-eat full course meals and Ă la carte food items.

Gold Card Catering 604-594-5520 www.goldcardcatering.com Offers delivery of individually portioned homestyle meals.

Lunch Program @ Century House 604-789-7942 Provides New West seniors with transportation to and from lunch at Century House. Call for more information.

Seniors Lunch Program 604-294-7980 Provides housebound Burnaby seniors with transportation to and from local seniors centres for a weekly lunch. Call for more information.

Seniors Services Dining Club 604-789-7942 Provides New West seniors with transportation to and from a meal on Tues., Wed., and Thurs. evenings.

RenColl Seniors Society 604-430-1441 www.rencollseniors.ca Offers affordable, nutritious, home-cooked frozen meals to seniors. Must be picked up. Call for more information.

Grocery Shop-By-Phone 604-294-7998 Provides Burnaby seniors with grocery home delivery service.

Dairyland Home Service 604-421-4663 www.morethanmilk.ca Offers regularly scheduled delivery service for over 700 products including dairy products, organic produce, groceries, fresh baked goods, beverages, and desserts. Call for more info.

SENIORS RETIREMENT COMMUNITY 649 - 8th Avenue, New Westminster, B.C. e e o e u es Live Life to the The independence you want with Fullest the services you need

The independenceRESERVE you wantYOUR with SUITE the services you need S

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For information or to book appointment please For information or to book an an appointment please call: call: Debbie Clarke at 604.524.6100 Debbie Clarke at 604.524.6100 Operated by

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HEALTH & WELLNESS

PRIVATE HOME SUPPORT SERVICES

Fraser Health Authority www.fraserhealth.ca Public Health General Information Burnaby: New West: Home Health Care & Assessments Burnaby: New West: Community Care Licensing (Care Complaints)

Provides home support services to seniors who do not qualify for Fraser Health Home Care or wish to retain additional services for a fee.

604-918-7605 604-777-6740 604-918-7447 604-777-6700 604-918-7683

Seniors’ Wellness Programs @ Burnaby Community Centres Programs include: blood pressure monitoring, height and weight monitoring, gentle massage, reflexology, light exercise, health info and presentations, housing counselling, listening post/peer counselling, friendship corner, reiki, and footcare.

Health Alert Bonsor: 604-439-1456 Health Focus Cameron: 604-415-3555 Seniors Active in Living Confederation: 604-294-1936 Health Watch Edmonds: 604-524-9060 Alzheimer Society - Dementia Helpline Stroke Clubs North Burnaby: Confederation South Burnaby: Edmonds

Bayshore Home Health www.bayshore.ca

604-739-7454

Classic Caregivers Ltd www.classiccaregivers.com

604-263-3621

Comcare Health Services www.comcarehealthnetwork.ca

604-520-3813

Driving Miss Daisy Seniors Services www.drivingmissdaisy.net

1-866-351-9696

Full Spectrum Senior Services www.ssac.ca

604-616-8401

Home Instead Senior Care www.homeinstead.com

604-267-6742

Nurse Next Door Home Healthcare Services www.nursenextdoor.com

604-268-6262

We Care Home Health Services www.wecare.ca

604-264-9003

604-681-8651

604-461-1860 604-688-3603

YMCA Healthy Heart Program 604-521-5801 (Cardiac Prevention & Rehabilitation) www.vanymca.org YMCA offers supervised exercise programs for persons with heart disease or who are at risk of developing it. Doctor’s referral is required. Reduced monthly fee for seniors.

VCC Denture Clinic 604-443-8500 Clinic makes full and partial dentures at a reduced rate.

Western Institute for the Deaf and Hard of Hearing www.widhh.ca 604-736-7391 TTY: 604-736-2527 Trained staff provide advice and hearing tests. Centre has recycled hearing aids and special equipment for the deaf and hard of hearing. Sign language and interpreting services available. Services are also available in Chinese and French.

COUNSELLING/ADVOCACY & SUPPORT GROUPS BC Centre for Elder Advocacy & Support 604-437-1940 www.bcceas.ca Offers advocacy, support and referral services for seniors; abuse information and assessment.

BC SAN - BC Seniors Advocacy Network 604-684-8171x239 www.411seniors.bc.ca Trained volunteer Advocates assist seniors to access various services and programs that could benefit them. Multilingual Advocates are also available upon request.

Burnaby Seniors Outreach Services 604-291-2258 www.bsoss.org Offers support services and peer counselling programs for seniors.

* Please see Health & Wellness Resources for more options, page 6.

www.BurnabyCommunityConnections.com

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Caregivers Support Groups Provides information to alleviate caregiver stress and improve the quality of life for the care recipient.

Burnaby (BSOSS) 604-291-2258 New Westminster (Century House) 604-519-1066 Senior Citizen Support Services 604-294-7980 www.burnaby.ca/residents/services/vlntro.html Provides Burnaby seniors with a range of support services, including shop-by-phone, shopping buddies, home visits, support calls, recreational bus trips, and more.

Seniors Services Society 604-520-6621 www.seniorsservicessociety.ca Provides New West seniors with a range of support services, including housing info, seniors transport, volunteer tax clinics, form completion, meal programs, support calls, and more.

BC Old Age Pensioners Organization Organization aims to promote the best interests of pensioners.

Edmonds Br#12 604-451-0567 7282 Kingsway, Burnaby (Edmonds Community Centre) Meetings held 1st Monday of month at 1pm.

Queensborough Br#149 604-522-0112 920 Ewen Ave, New West (Queensborough) Meetings held 2nd Tuesday of month at 1pm.

Sapperton Pensioners Association 604-522-0280 318 Keary St, New West Meetings held 3rd Wednesday of month at 1:30pm.

New West Police Service & FSGV 604-529-2459 Elder Abuse Team Provides elder abuse response and coordinated follow-up services.

Nidus Personal Planning Resource Centre 604-408-7414 www.nidus.ca Information and referral services for representation agreements, living wills/advance directives, and enduring powers of attorney.

Public Guardian & Trustee of BC 604-660-4444 www.trustee.bc.ca Provides services to vulnerable adults or their families who need help managing financial or legal affairs; assesses and investigates abuse complaints.

Burnaby Hospice Society 604-520-5087 www.burnabyhospice.org Provides compassionate support during the end of life process.

Memorial Society of BC 604-733-7705 www.memsoc.org Provides information services and support for persons dealing with the death of a loved one. Also provides information on funeral pre-planning.

BC Bereavement Helpline 604-738-9950 www.bcbereavementhelpline.com Provides information, referral and support for the bereaved via phone and email.

FINANCIAL ASSISTANCE & PENSION INFORMATION Service Canada 1-800-277-9914 CPP, GIS, OAS, Spouse Allowance, Survivor Allowance, and Veterans Benefits.

Service BC 604-660-2421 Seniors Supplement and Property Tax Deferment Program.

Home Owner Grants

1-888-355-2700

HOUSING INFORMATION/ MODIFICATIONS & REPAIRS Seniors Housing Services 604-520-6621 www.seniorsservicessociety.ca Provides seniors with information on housing and one-to-one support for seniors who are homeless or at risk of homelessness. Also provides assistance completing all government forms, including the SAFER application.

SAFER - Shelter Aid for Elderly Renters 604-433-2218 www.bchousing.org/programs/SAFER Provides financial assistance for eligible renters over 60.

HASI 1-800-668-2642 Home Adaptations for Seniors’ Independence www.cmhc-schl.gc.ca (Consumers > Programs & Financial Assistance) Provides forgivable loans to landlords or low-income seniors for minor home modifications allowing seniors to live independently in their homes. * Seniors Housing Information listings continued on page 23.

Fraserside Community Services Society Building stronger communities by creating opportunities and partnerships that make a difference in people’s lives

www.fraserside.bc.ca

18

Community Resource Guide 2011

www.BurnabyCommunityConnections.com

604-522-3722 (101)

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Burnaby-Douglas 4506 Dawson St., Burnaby, BC V5C 4C1 604-291-8863 Siksay.b@parl.gc.ca www.billsiksay.ca

Burnaby-New Westminster 7615 6th St., Burnaby, BC V3N 3M6 604-775-5707 Juliap1@parl.gc.ca www.peterjulian.ca

New Westminster-Coquitlam and Port Moody 1116 Austin Ave., Coquitlam, BC V3K 3P5 604-664-9229 donnef@parl.gc.ca www.FinDonnelly.ca

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Burnaby-Edmonds 5234 Rumble St., Burnaby, BC V5J 2B6 604-660-7301 Raj.Chouhan.MLA@leg.bc.ca www.rajchouhan.ca

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Burnaby-Deer Lake New Westminster 150 - 5172 Kingsway, Burnaby, BC V5H 2E8 737 Sixth St., New Westminster, BC V3L 3C6 604-775-2414 604-775-2101 Kathy.Corrigan.MLA@leg.bc.ca Dawn.Black.MLA@leg.bc.ca www.dawnblack.ca www.kathycorrigan.ca

www.BurnabyCommunityConnections.com

Community Resource Guide 2011

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Community Resource Guide 2011

www.BurnabyCommunityConnections.com

www.BurnabyCommunityConnections.com

Community Resource Guide 2011

21

PrimeCare Medical Clinic Open for your convenience Weekdays until 8pm Weekends and holidays to 2pm Walk-in patients welcomed No appointment necessary

201-7315 Edmonds Street, Burnaby Parking at Rear

22

Community Resource Guide 2011

www.primecaremed.ca

www.BurnabyCommunityConnections.com

604-519-3767

* Seniors Housing Information listings continued from page 18.

RRAP 1-800-668-2642 Residential Rehabilitation Assistance Program www.cmhc-schl.gc.ca (Consumers > Programs & Financial Assistance) Provides low-income homeowners with grants for home repairs.

Mobile Work Crew 604-723-3439 www.fraserside.bc.ca (Employment Services > Mobile Work Crew) Supervised workers with physical or mental challenges offer commercial/residential landscaping, property maintenance, recycling, and general labour services, including small moving jobs.

Neighbours Helping Neighbours 604-764-6601 www.larchevancouver.org Supervised team of persons with developmental disabilities assist seniors and others with basic gardening and light home repairs.

Senior Citizens’ Repair Service 604-529-1100 Provides low-cost, minor house repairs and maintenance to seniors 55+ and low-income persons with disablilities living in their own homes. *Please see general Housing Resources for more options, page 29.

SOCIAL & RECREATION Seniors Centres specialize in programs for adults 55+. Socialize, learn new skills and enjoy creative leisure time. Call for more information on fees and activities.

Burnaby: Bonsor Complex 604-439-5510 Cameron Complex 604-415-3555 Confederation Centre 604-294-1936 Edmonds CommunityCentre 604-525-1671 New West: Century House 604-519-1066

CONTINUING EDUCATION/ SENIORS STUDY PROGRAMS College for the Retired www.cccrburnaby.org 6650 Southoaks Cres, Burnaby

604-517-8732

SFU Seniors Programs 778-782-5212 www.sfu.ca/seniors Offers intellectually stimulating courses for adults 55+.

UBC Continuing Studies www.cstudies.ubc.ca/ahp/index.html#seniors

604-822-1444

TRANSPORTATION Burnaby Seniors’ Transportation 604-299-5778 Provides Burnaby seniors with transportation to their medical related appointments for a small fee. Advanced booking is required.

New Westminster Seniors’ Transportation 604-520-6621 Provides New West seniors with transportation to their medical and other appointments. Call for fee details and to book a ride.

Freemasons’ Cancer Clinic Transportation 604-872-2034 Provides cancer patients with free transportation to and from their cancer related visits to clinics and doctors.

Handycard/Taxisavers 778-452-2860 www.translink.ca (Rider Info > Accessible Transit) Discounts for persons with permanent physical and mental disabilities.

HandyDART Applications: 778-452-2860 www.translink.ca (Rider Info > HandyDART) Provides customized transit for seniors and people with disabilities. Advanced booking is required.

For booking, call 604-575-6600.

BCAA Traffic Safety Foundation – Mature Drivers Program www.tsfbcaa.com Workshops are offered for mature drivers. *Please see general Transportation Resources for more options, page 31.

PUBLICATIONS BC Seniors’ Guide 1-800-465-4911 Guide to programs and benefits in British Columbia.

Burnaby Senior Citizens’ Telephone Book 604-294-7980 Book contains information about programs, benefits, agencies, and services available to seniors in Burnaby. Copies can be picked up at Burnaby seniors centres and libraries.

Healthy Eating for Seniors www.publications.gov.bc.ca

1-800-663-6105

SENIORS

LEARN FOR FUN/TEACH FOR PLEASURE AFFORDABLE COURSES FOR SENIORS including computing, digital photography, art, music, languages, creative writing, bridge, genealogy, and more. New course is “Multimedia Slideshow”.

College for the Retired

6650 Southoaks Crescent, Burnaby 604.517.8732 cccr@telus.net www.BurnabyCommunityConnections.com

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Legal Services Society 604-601-6000 www.lss.bc.ca (Our Publications > Search by Title) Publishes “When I’m 64” and “Benefits and Services for Seniors” guides for people aged 60 and over. Available online.

East Van Youth Clinic 604-675-3986 1669 E Broadway, Vancouver Mon-Wed, 3-6pm and Fri, 2-5pm. Youth under 25.

YOUTH RESOURCES INFORMATION & SUPPORT LINES

Helpline for Children

www.youthinbc.com 310-1234 After hours: 604-660-8180

IRAYL SkyTrain Outreach

604-999-8180

Kids Help Phone 1-800-668-6868 www.kidshelpphone.ca Non-judgmental, anonymous support for children and youth.

D-Talks (Youth Detox Line)

604-293-1764

New Westminster Youth Clinic 604-329-1875 38 Begbie St, New West Tues, 2:30-6pm and Thurs, 4-8pm. Youth 21 and under.

Services for Seniors Guide www.seniors.gc.ca (For Seniors > Services for Seniors Guide) Guide to Government of Canada services for seniors and their families. Only available online.

Youth in BC

Burnaby Youth Clinic 4740 Imperial St, Burnaby Mon/Tues/Thurs, 11am-3pm. Youth under 25.

1-866-658-1221 After hours: 604-872-4349

Sex Sense Line 604-731-7803 Provides free, confidential information and referral for sexual health issues including sexuality, birth control, STIs, and pregnancy options.

Youth Against Violence Line 1-800-680-4264 www.youthagainstviolenceline.com Safe and confidential way to prevent and report incidents of youth violence or crime, or seek assistance from local police.

YOUTH HEALTH CLINICS Options for Sexual Health Clinic 604-731-4252 www.optionsforsexualhealth.org (Clinic Services) 537 Carnarvon St, New West 3550 E Hastings St, Vancouver Provides a range of free, confidential services including STI testing and treatment, pregnancy testing and counselling, physical examinations, affordable birth control, and more.

No age restrictions.

Knight Street Youth Clinic 604-301-2227 6405 Knight St, Vancouver Mon, 2-4:30pm and Thurs, 5:30-8pm. Youth under 25.

YOUTH EMPLOYMENT CENTRES/ TRAINING PROGRAMS Service Canada Centres for Youth www.jobbank.gc.ca Centres are open May-Aug. Call for times.

4279 Canada Way, Burnaby 604-437-4761x224 101-624 Agnes St, New West 604-526-4511x550 CAVE Employment Centre 604-438-3045 www.cave-employment.com 202-4250 Kingsway, Burnaby Free employment/career drop-in centre for 15-30 year olds.

Computer lab is available. Mon-Fri, 8:30am-5pm.

New West Youth Employment Centre 604-540-2250 www.pcrs.ca 336 Columbia St, New West Free employment/career drop-in centre for 15-30 year olds.

Aunt Leah’s Retail Training Programs 604-376-7238 www.auntleahs.org/retail-training-program.html Offers three month employment training programs to youth aged 13-21. Participants must commit to four hours of training per week. Programs incorporate classroom and hands-on learning.

UFCW Local 247 Training & Education Centre 604-523-5410 www.ufcw247trainingcentre.com 544 Columbia St, New West Programs require referral from an employment centre. * UFCW training programs continued on next page.

golf burnaby Riverway Golf Course Burnaby Mountain Golf & Driving Range Course & Driving Range 9001 Riverway Place Phone: 604-280-4653

24

7600 Halifax Street Phone: 604-280-7355

Community Resource Guide 2011

Central Park Pitch & Putt

3883 Imperial Street Phone: 604-434-2727

Kensington Park Pitch & Putt 5889 Curtis Street Phone:604-291-9525

www.BurnabyCommunityConnections.com

Golf Burnaby

golfburnaby.net

* UFCW training programs continued from previous page.

IMMIGRANT/ NEWCOMERS RESOURCES

DTA - Discovery to Apprenticeship Offers a trades exploration program for unemployed youth15-30 yrs old. Program provides a hands-on opportunity to try various trades such as carpentry, painting and decorating, masonry trades, transportation and the metal/welding trades.

Skills Link – Hospitality, Tourism, Retail Offers programs that prepare youth 15-30 yrs old for opportunities in high growth, high demand industries.

Burnaby Multicultural Society 604-431-4131 www.bby-multicultural.com Provides newcomers with a range of services, including information provision, ESL classes, advocacy, short-term counselling, and more.

Centre of Integration 604-759-0240 www.centreofintegration.com Helps immigrants acquire the skills, knowledge, and experience necessary to assimilate into Canadian culture. Offers assistance with immigration, job search, counselling, translation and language training.

YOUTH CENTRES These centres offer recreation services and a variety of programs to teens and/or pre-teens, including day trips, leadership development, tournaments, games, computers, and counselling on relevant youth issues. Centres operate year-round.

Call for hours. Some centres require a yearly membership.

Creekside Youth Centre 604-415-7607 2720 Beaverbrook Cres, Burnaby K.R.I.B. Youth Centre 604-524-6359 7015-14th Ave, Burnaby South Central Youth Centre 604-433-6032 6749 Nelson Ave, Burnaby Summit Youth Centre 604-268-1369 200 Willingdon Ave, Burnaby Edmonds Youth & Family Resource Centre 7443 Edmonds St, Burnaby 604-522-2327 Offers drop-in support services to youth in a safe and welcoming environment for youth to hang out in.

Moody Park Youth Centre 604-515-3801 www.nwpr.bc.ca 620-8th St, New West (@ Century House) Offers a social drop-in, recreation, life skills training, computer labs and more. Mon-Thurs, 3:15-9pm; Fri/Sat, 3:15-11pm.

The Edge: New West Youth Drop-In 604-618-4408 411-7th St, New West Offers a social drop-in and support services for at-risk and high-risk youth aged 13-18. Thurs, 3:30-9pm; Fri, 3:30-10pm.

Youth Source 604-526-2522 www.purposesociety.org 38 Begbie St, New West Youth Resource Centre for those aged 13-21.

Tues/Thurs, 2-8pm.

Hospitality Project – Shiloh-Sixth Ave United 604-522-3443 Community Resource Worker assists with housing, government forms and general information. A drop-in operates on food bank days offering clothing exchange, Family Place children’s programs, resources and more.

Immigrant Services Society of BC Burnaby: 604-395-8000 www.issbc.org New West: 604-525-9144 Provides newcomers with a range of settlement services, including community settlement counselling in various languages, community bridging, multicultural peer support, career services, and more.

International Credential Evaluation 604-432-8800 www.bcit.ca/ices Evaluates the credentials of people who have studied outside the province/Canada and compares them to BC and Canadian standards.

Journey Home Community Association 604-568-4892 www.journeyhomecommunity.ca Provides refugee claimant families in the Metro Vancouver area with housing assistance and basic needs, resettlement resources, and assistance establishing a support network.

Newcomer Youth Connection Program 778-397-1971 www.purposesociety.org 720-12th St, New West Offers a program for new immigrant youth between 15-24 years who are living in New West and Burnaby.

PAIN RELIEF SYSTEM Phantom Limb Pain. FOR PHANTOM LIMB PAIN.

FARABLOC LIMB COVER

EMF SHIELDING DEVICES USE AS A LIMB COVER OR LAMINATE DIRECTLY INTO YOUR PROSTHETIC.

Recognized by: Recognized by: WCB Health Canada The WCB War Amps Amputee Coalition Canadian War Amps of TheAmerica War Amps Amputee Coalition

Call Toll Free: 1.866.941.4711 or visit our website

www.farabloc.com

Certainly many of our war amps feel that your product is effective in combating phantom limb pain.

An an amputee, I had a great deal of pain – your product has changed my life!

The War Amps Canada

O.S., Ontario

Thank you for the limb cover for my father, he hasn’t felt this good in 3 years, since his amputation.

D.J., Texas THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, PRESCRIBE FOR, TREAT, PREVENT, MITIGATE OR CURE ANY DISEASE. CONSUMERS ARE CAUTIONED TO READ ALL LABELS & FOLLOW DIRECTIONS. YOU SHOULD ALWAYS CONSULT WITH YOUR PHYSICIAN BEFORE USING THESE OR ANY SUCH PRODUCTS.

www.BurnabyCommunityConnections.com

Community Resource Guide 2011

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MOSAIC Settlement Services 604-636-4712 www.mosaicbc.com Provides newcomers with a range of support services, including settlement services, employment services, family services, interpretation and translation, language instruction, legal information, and counselling services in over 20 languages.

Newcomer’s Centre for Children & Families 604-254-9626 Family-friendly drop-in space for refugee parents, caregivers and children new to Canada. Support workers help families access support programs and community services.

Pacific Immigrant Resources Society 604-298-5888 www.pirs.bc.ca Offers programs for immigrant women and their children.

Progressive Intercultural Community Services 604-596-7722 www.pics.bc.ca Provides a variety of comprehensive programs and services to assist new and recent immigrants with their transition within Canada.

SUCCESS 604-438-2100 www.successbc.ca Provides a wide range of services to newcomers including social services, language services, health services, employment, business, and economic development, training and education services.

Vancouver & Lower Mainland Multicultural 604-436-1025 Family Support Services www.vlmfss.ca Provides free, confidential, culturally sensitive services to immigrants and visible minority women and their families who are experiencing family violence. Services are provided in over 20 languages.

RESOURCES FOR PERSONS WITH DISABILITIES Burnaby Association for Community Inclusion 604-299-7851 www.gobaci.com Offers a range of programs and services to children, youth, and adults with developmental disabilites and their families.

BC Centre for Ability 604-451-5511 www.centreforability.bc.ca Provides services to children, youth, and adults with neurological, physical, and developmental disabilities and their families.

BC Coalition for People with Disabilities 604-875-0188 www.bccpd.bc.ca BC-wide, self-help umbrella group representing people with all types of disabilities. Publishes “Transition Magazine�.

Advocacy Access Team 604-872-1278 Provides group and individual advocacy, information and referral. Assists people with disabilities in applying for BC and Canada Pension Plan Disability Benefits. Also provides support to clients regarding appeals, tribunals and other disability-related issues.

BCITS 604-326-0175 www.bcits.org Technologies for Independent Living Equipment loans assist severely disabled persons with electronic control of lights, tv, and phone. Communication aids are also available.

Provincial Respiratory Outreach Program Provides equipment and supports to persons who use ventilators and other respiratory equipment. Applicant must qualify for programs.

BC Paraplegic Association BC Info Line: 1-800-689-2477 www.bcpara.org Provides information services for people with spinal cord injuries and other physical disabilities. Offers peer counselling and support groups, rehabilitation counselling, vocational and employment services, community advocacy, injury prevention, and case management.

Canadian National Institute of the Blind 604-431-2121 www.cnib.ca Offers those affected by vision loss with independent living skills training, safe travel techniques, support groups, library, individual counselling, career and employment counselling.

Community Living Society 604-451-8699 www.cls-bc.org Provides both residential and vocational services to adults with developmental disabilities in the Lower Mainland.

! "#$%$&'%('"' % )*&

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Community Resource Guide 2011

www.BurnabyCommunityConnections.com

Down Syndrome Research Foundation 604-444-3773 www.dsrf.org Conducts research and develops innovative programs and interventions for people of all ages with Down Syndrome and other intellectual disabilities. Offers referral and reference services through a resource library, workshops for families and professionals. Programs include: infant development, early foundations preschool, computer and employment training, speech and language development.

Family Support Institute 604-540-8374 www.familysupportbc.com Provides support services to families of persons living with a disablility. Offers information and referral, workshops and training, a lending library, and opportunities to network with other families in similar circumstances.

IAM Cares Society 604-990-0800 www.iamcares.ca Offers a full range of free employment assistance and support services to people with all types of disabilities and/or chronic conditions who live in the Lower Mainland. No medical documentation is required.

Monarch House 604-205-9204 www.monarchhouse.ca Provides inter-disciplinary services to individuals of all ages diagnosed with Autism Spectrum Disorder and other developmental disabilities.

Neil Squire Society 604-473-9363 www.neilsquire.ca Provides education, technology, and career development for people with physical disabilities through complete end-to-end services.

Open Door Group (formerly THEO BC Aim) 604-434-0770 www.opendoorgroup.org Provides specialized, professional job search services for individuals with disabilities or barriers to employment.

Opportunities for the Disabled Foundation 604-437-7780 www.oftdf.org Provides persons with physical challenges with recycled medical equipment and computers; also publishes a disability resource guide.

Planned Lifetime Advocacy Network 604-439-9566 www.plan.ca Provides advocacy services and current legal information on wills and estates, trustees, and financial planning for people with disabilities. Works with families in developing personal support networks.

Polaris Employment Services 604-430-1557 Provides employment counselling and job placement for people with a developmental disability. Supports job seekers through information, resources, and access to computers, phones, and fax. posAbilities (formerly MAPCL) 604-299-4001 www.posabilities.ca Offers customized services supporting persons with developmental disabilities, including Autism Spectrum Disorder, physical disabilities, mental health or syndrome-based behaviour challenges.

Laurel Behaviour Support Services Provides behaviour consultation for persons of all ages with Autism or other developmental disabilities.

Training and support for families, educators and other professionals.

Progressive Housing Society 604-522-9669 www.progressivehousing.net Provides affordable housing options and support services to persons living with mental illness. A homelessness outreach program also operates with a mobile unit bringing supplies and services to the homeless at various locations around Burnaby.

Call for more information.

Spectrum Society for Community Living 604-323-1433 www.spectrumsociety.org Provides a wide range of services to persons with disabilities, enabling them to live independently and more productively in the community.

Western Institute for the Deaf and Hard of Hearing www.widhh.ca 604-736-7391 TTY: 604-736-2527 Trained staff provide advice and hearing tests. Centre has recycled hearing aids and special equipment for the deaf and hard of hearing. Sign language and interpreting services available. Services are also available in Cantonese, Mandarin, and French.

Creating Beautiful Smiles We are pleased and excited in welcoming you to our newly renovated, state of the art dental clinic. Besides providing beautiful cosmetic and family dentistry, we are continuing our work of dedicated service of excellence to you and your family. ~ Dr. William Wong 4633 Hastings St., Burnaby | 604-299-8491 | www.capitolhilldental.ca www.BurnabyCommunityConnections.com

Community Resource Guide 2011

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ABORIGINAL RESOURCES Aboriginal Child, Youth, & Family Services Team (Circle 6) Provides support services for Aboriginal children and families, and conducts child protection investigations.

201-7645 Kingsway, Burnaby 604-660-9544 201-237 E Columbia St., New West 604-660-9710 Aboriginal Wellness Program 604-875-6601 Provides free, culturally safe mental wellness and addictions programs to Aboriginal adults.

BC Aboriginal Childcare Society 604-913-9128 www.acc-society.bc.ca Offers early childhood programs and workshops.

Federation of Aboriginal Foster Parents 604-291-7091 www.fafp.ca Provides support and services to Aboriginal foster families providing care in a culturally appropriate environment.

Kla-how-eya Aboriginal Centre of SACS 604-584-2008 www.sacsbc.org Supports the preservation of Aboriginal culture, languages, and traditions. Provides education, employment, social, and recreation services for Aboriginal peoples of all ages.

Metis Family Services 604-584-6621 www.metisfamilyservices.com Provides supportive information and services to nurture, promote and protect balance in Metis families.

NEC Native Education College 604-873-3772 www.necvancouver.org Private college provides culturally appropriate and supportive learning environment for Aboriginal learners.

Pacific Association of First Nations Women 604-872-1849 www.pafnw.ca Assists Aboriginal women and their families with health, education, and social services issues. Also provides services to Aboriginal elders 55+.

Spirit of the Children Society 604-524-9113 www.spiritofthechildren.ca Supports and strengthens Aboriginal families by providing information, resources, various programs and services.

SAVE $ 250 SELECT ECLIPSE MEDICAL LIFT CHAIRS ONLY $999 Includes tax, delivery and set up.

MSRP $1249.

28

Community Resource Guide 2011

Urban First Nations Learning Centre 604-517-6191 district.sd40.bc.ca (Programs & Services > Urban First Nations Learning Support) Provides First Nations students aged 19 and over with educational programs aimed towards Grade 12 acquisition.

Urban Native Youth Association 604-254-7732 www.unya.bc.ca Offers a wide range of programs for Native youth in the areas of education and training, mentoring and personal support, residential programs, sports and recreation. Also publishes “Helping Hands: Empowering Native Youth”, a manual listing programs, services, and resources for youth and their families in Metro Vancouver.

Vancouver Aboriginal Friendship Centre 604-251-4844 www.vafcs.org Provides programs on health and welfare, social services, human rights, culture, education, recreation and equality for Aboriginal peoples.

Vancouver Native Housing Society 604-320-3312 www.vnhs.ca Provides safe, secure and affordable housing, as well as programs and services for Aboriginal individuals and families.

PUBLICATIONS Benefits, Services, and Resources for Aboriginal Peoples www.lss.bc.ca Booklet offered through Legal Services Society provides information about resources available to registered Aboriginal Peoples who live on or off reserve and explains how to apply for these benefits.

GAY COMMUNITY RESOURCES Prideline BC 1-800-566-1170 Support, information, and referral phone line for the gay community.

Prism Alcohol & Drug Services 604-658-1214 Offers counselling and support groups for substance-use affected lesbian, gay, bisexual, transgendered, and two-spirit people.

• In-Home Consultation • Wheel Chairs • Walkers • Scooters • Lift Chairs • Rentals • Canes • Air Casts • Braces • Sports Braces • Bathroom Safety • Used Equipment 516 Sixth Street, New Westminster Across from Save on Foods HOME MEDICAL EQUIP

MENT

“Products For Independent Living”

www.BurnabyCommunityConnections.com

778.397.8083 www.sunquestmobility.ca

Qmunity 604-684-5307 www.qmunity.ca 1170 Bute St, Vancouver Offers a variety of services and groups for the gay (LGTB) community, including peer support, information and referral services, coming out groups, social support groups, free short-term counselling, legal clinic, health clinic, and social activities.

GAB Youth Services 604-684-5307 Generations Project (Older Adults) 604-684-8449 Out on Campus 604-291-5933 www.sfu.ca/out-on-campus Campus centre is a welcoming, safe, and all inclusive space for SFU students, staff, faculty, and alumni of any sexual orientation or gender identity. Volunteers operate a peer support program and plan educational and social events and activities.

PFLAG Canada - Vancouver Chapter 604-626-5667 www.pflagvancouver.com Offers support, education, and resources on issues of sexual orientation and gender identity to individuals, their families and friends.

HOUSING RESOURCES EMERGENCY, TRANSITIONAL & SUPPORTIVE HOUSING Shelter & Street Helpline (24/7) 211 Referral service for all Lower Mainland shelters, including emergency accommodations, transition houses, food and clothing services, low-cost goods and more.

Covenant House Crisis Shelter 604-685-7474 www.covenanthousebc.org/crisis_shelter 575 Drake St, Vancouver Provides safe housing, food, clothing, and counselling for youth in crisis aged 16-23 on a first-come, first-served basis.

Cynthia’s Place 604-582-2456 Provides shelter for women based on a harm reduction model.

Elizabeth Fry Society 604-520-1166 www.elizabethfry.com Provides housing, support and counselling for women, children, and youth.

Fraserside Community Services 604-525-3929 12 beds for homeless families and single parents (men or women) and their children.

Lookout Emergency Outreach Team 604-523-9126x101 www.lookoutsociety.ca Offers shelter and support services for men and women.

Dixon Transition Society Crisis: 604-298-3454 www.dixonhouse.ca Provides temporary shelter and support for women and their children directly fleeing abuse.

Monarch Place Transition House 604-521-1888 www.monarchplace.org Provides emergency shelter and support for women and their children fleeing domestic abuse.

Chrysalis Place Second Stage Program 12-bed residential program for women and children fleeing intimate partner abuse.

WINGS Outreach Program Relocation and multicultural support for women and children fleeing domestic abuse.

Salvation Army Shelter Services 604-521-0363 325-6th St, New West or 604-521-2421 Extreme Weather Mats (self-referral), Nov 1-Mar 31. Availability is dependent on the calling of an Extreme Weather Alert.

Stevenson House (self-referral on a first-come basis) 32 Elliot St, New West 14-bed emergency shelter for men.

Union Gospel Mission 616 E Cordova St, Vancouver Offers emergency shelter and meal programs.

604-253-3323

HOUSING INFORMATION & SERVICES BC Housing 604-433-1711 www.bchousing.org Provides subsidized housing for low-income people.

Housing Registry 604-433-2218 www.bchousing.org/providers/registry Provides housing related information for housing providers and applicants seeking affordable housing.

SAFER - Shelter Aid For Elderly Renters 604-433-2218 www.bchousing.org/programs/SAFER Provides financial assistance for eligible renters over 60.

We Have What You Read!

V OVER 50,000 USED BOOKS IN STOCK & HUNDREDS OF NEW BOOKS

NEW & USED BOOKS BURNABY’S BIGGEST, FULL-SERVICE, INDEPENDENT BOOK STORE

Come in and meet our friendly, helpful staff, say “Hi” to the cat, and enjoy browsing in a clean, well-lit and organized store.

V Your Special Book is Waiting! V 4094 E. Hastings, Burnaby 604.293.2665 www.companionbook.com www.BurnabyCommunityConnections.com

Community Resource Guide 2011

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Affordable Housing Society 604-521-0818 www.affordablehsg.com Provides rentals at market and subsidized rates.

Co-operative Housing Federation of BC 604-879-5111 www.chf.bc.ca Publishes a list of housing co-ops accepting applications.

Greater Vancouver Housing Corporation 604-432-6300 www.metrovancouver.org/services/housing Provides subsidized housing for families, seniors, and persons with mental or physical disabilities. Also offers low-end market rent programs.

Lower Mainland Community Housing 604-633-1355 www.affordablehousingnetwork.ca Provides updated lists of affordable housing to providers, community groups, and service agencies.

New Chelsea Society 604-874-6255 www.newchelsea.ca Provides low-cost housing to seniors, veterans and low-income families in the Lower Mainland.

New Vista Society Housing Office 604-525-3288 www.newvista.bc.ca/housing.htm Provides housing to families of varied incomes and subsidized housing to low-income people who are 55+.

Progressive Housing Society 604-522-9669 www.progressivehousing.net Provides affordable housing options and support services to persons living with mental illness. An outreach program also operates with a mobile unit bringing supplies and services to the homeless at various locations in Burnaby. Call for more info.

Seniors Housing Services 604-520-6621 www.seniorsservicessociety.ca Provides seniors with information on housing and one-to-one support for seniors who are homeless or at risk of homelessness. Also provides assistance completing all government forms, including the SAFER application.

Vancouver Native Housing Society 604-320-3312 www.vnhs.ca Provides safe, secure and affordable housing, as well as programs and services for Aboriginal individuals and families.

Residential Tenancy Office 604-660-1020 www.rto.gov.bc.ca Provides landlords and tenants with information on their rights and responsibilities, and dispute resolution services.

TRAC - Tenant Rights Action Coalition Hotline 604-255-0546 www.tenants.bc.ca Provides tenants with information on their rights. Available in 16 different languages. The Tenant Survival Guide can also be accessed online.

HOUSING MODIFICATIONS & REPAIRS HASI 1-800-668-2642 Home Adaptations for Seniors’ Independence www.cmhc-schl.gc.ca (Consumers > Programs & Financial Assistance) Provides forgivable loans to landlords or low-income seniors for minor home modifications allowing seniors to live independently in their homes.

RRAP 1-800-668-2642 Residential Rehabilitation Assistance Program www.cmhc-schl.gc.ca (Consumers > Programs & Financial Assistance) Provides low-income homeowners with grants for home repairs.

Mobile Work Crew 604-723-3439 www.fraserside.bc.ca (Employment Services > Mobile Work Crew) Supervised workers with physical or mental challenges offer commercial/residential landscaping, property maintenance, recycling, and general labour services, including small moving jobs. Offers discounts to seniors.

Neighbours Helping Neighbours 604-764-6601 www.larchevancouver.org (Day Programs) Supervised team of persons with developmental disabilities assist seniors and others with basic gardening, lawn maintenance, and light home repairs. No fees, but donations are gratefully accepted.

Senior Citizens’ Repair Service 604-529-1100 Provides low-cost, minor house repairs and maintenance to seniors 55+ and low-income persons with disablilities living in their own homes.

Looking for work?

Access our employment resources www.rdk.bc.ca • Individual employment consultation • Fax, photocopier, internet and computer use • Available to you at no cost

#9-2988 Glen Drive, Coquitlam 604-552-7075 (North of Coquitlam Centre)

#109-1015 Austin Avenue 604-933-1200 (between Nelson and Blue Mountain)

Please call or visit our resource centres. We look forward to meeting with you.

Funded in whole or part through Canada-British Columbia Labour Marketing Development Agreement

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Community Resource Guide 2011

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LOW COST CLOTHING & HOUSEHOLD ITEMS Helping Families in Need Society 604-294-3087 www.helpingfamiliesinneed.org Collects used household items (furniture, mattresses, dishes, clothing, and toys) and distributes them to families in need.

St. Stephen’s Anglican Church Thrift Shop 604-421-0472 9887 Cameron St, Burnaby Opens on the 3rd Sat. of each month, 10am-2pm.

Salvation Army Thrift Stores 4099 E Hastings St, Burnaby 5665 Kingsway, Burnaby 774 Columbia St, New West

604-299-0264 604-433-6550 604-521-0319

604-526-6926

Second Chances Thrift Shop 605 Carnarvon St, New West

778-397-3331

New West Cobbler Homeless Shoe Program 642-6th St. New West Mon-Sat, 9:30am-5pm.

604-434-8323

Salvation Army Emergency Clothing 325-6th St, New West Mon-Fri, 9am-12pm, 1-3:30pm.

604-521-2421

South Burnaby United Church Thrift Shop 7591 Gray Ave, Burnaby Opens every Thurs.,10am-2pm.

SPCA Thrift Shop 615-12th St, New West

604-540-7722

604-540-4066

CONSIGNMENT/THRIFT STORES Consign Home 6628 E Hastings, Burnaby Furniture and home décor.

604-320-3337

Value Village 7350 Edmonds St, Burnaby

Grand Central Consignment www.grandcentralconsignment.com 46-6th St, New West Ladies clothing in sizes 10+.

604-524-4095

TRANSPORTATION RESOURCES

Burnaby Hospice Society Thrift Store 6843 Kingsway, Burnaby

604-520-5082

Burnaby Hospital Thrift Store 3185 Kingsway, Vancouver

604-434-6959

Canadian Mental Health Thrift Store 435-6th St, New West

604-516-8080

Orphan Aid Thrift Store 7889 Edmonds St, Burnaby

604-521-1013

Royal Columbian Hospital Thrift Shop 416 E Columbia St, New West

604-515-4815

Gas Buddy www.gasbuddy.com Compare local gas prices anywhere in Canada.

St. Barnabas Thrift Shop 1010-5th Ave, New Westminster

604-526-6646

BC Ferries www.bcferries.com

INFORMATION Translink Customer Information 604-953-3333 www.translink.ca Provides bus, skytrain, and seabus schedules and information.

Dial-A-Claim www.icbc.com/claims

604-520-8222

Road Condition Reports www.drivebc.ca

1-800-550-4997

1-888-223-3779

Vancouver International Airport www.yvr.ca

604-207-7077

NEW WESTMINSTER CHILDREN’S CENTRE If you live in New Westminster and are concerned about your child’s development,

Call 604-521-8078

www.sharesociety.ca and www.sfscl.org INFANT DEVELOPMENT PROGRAM - SUPPORTED CHILD DEVELOPMENT PROGRAM - KEY WORKER SERVICES EARLY INTERVENTION THERAPY SERVICES - SCHOOL AGE THERAPY SERVICES

Our services are free of charge. Call us for more information.

A joint initiative of

and

www.BurnabyCommunityConnections.com

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PROGRAMS

CAREER SERVICES/RESOURCE CENTRES

Bus Pass Program 1-866-866-0800 (press 4, 3) www.eia.gov.bc.ca/programs/other.htm Provides a discounted annual transit pass to low-income seniors and persons with disabilities.

AWARE Society 604-525-0294 www.awaresociety.bc.ca 228A-610-6th St, New West Offers job search, career planning, employment counselling workshops and programs. Referrals from an employment resource centre are required.

Wage Subsidy Program 604-525-4325 Wage subsidy program for job search participants who are on EI or have been on EI in the last three years.

The Car Co-op 604-685-1393 www.cooperativeauto.net Coordinates a co-operative car sharing network.

Freemasons’ Cancer Clinic Transportation 604-872-2034 Provides cancer patients with free transportation to and from their cancer related visits to clinics and doctors.

Handycard/Taxisavers 778-452-2860 www.translink.ca (Rider Info > Accessible Transit) Discounts for persons with permanent physical and mental disabilities.

The Bridging Employment Program 604-431-6894 www.success.bc.ca Program is directed at women who have experienced violence or abuse. Individualized plans are created for each participant that include employment counselling, clinical counselling, skill-building workshops, practicum placement, and participant supports, as needed.

HandyDART Applications: 778-452-2860 www.translink.ca (Rider Info > HandyDART) Provides customized transit for seniors and people with disabilities. Advanced booking is required.

For booking, call 604-575-6600.

CAVE Employment Centre 604-438-3045 www.cave-employment.com 202-4250 Kingsway, Burnaby Free employment/career drop-in centre for 15-30 year olds.

Computer lab is available.

Jack Bell Rideshare Program 604-879-7433 www.ride-share.com Provides info on vanpooling, car sharing, and ride matching.

Fraserside Community Services 604-522-9701 www.fraserside.bc.ca 519-7th St, New West Employment drop-in centre offering individual employment counselling and career information. Computer and internet access.

SPARC - Parking Permit Program 604-718-7744 www.sparc.bc.ca/parking-permit Provides parking permits to people with disabilities.

EMPLOYMENT & FINANCIAL ASSISTANCE RESOURCES 604-664-0135

New West Youth Employment Centre 604-540-2250 www.pcrs.ca 336 Columbia St, New West Free employment/career centre for 15-30 year olds.

604-660-4946 604-526-4511

Open Door Group (formerly THEO BC AIM) 604-434-0770 www.opendoorgroup.org 210-5066 Kingsway, Burnaby Provides specialized, professional job search services for individuals with disabilities or barriers to employment.

GOVERNMENT SERVICES Ministry of Housing & Social Development (Employment & Income Assistance Offices) www.gov.bc.ca/eia 2-4603 Kingsway, Burnaby (Metro Point) 202-1015 Columbia St, New West Employment Standards Info Line Service Canada Centre

Landell & Associates 604-434-2644 www.landell.com Provides unemployed individuals with free career planning programs and job clubs.

DENTURES • New Dentures • Partial Dentures • Relines & Repairs PERSONALIZED SERVICE

Francisco Gino, RDM NEW LOCATION

- 4653 E. Hastings, Burnaby • 604.294.6911

O P E N M O N . - F R I . 9 A M - 5 P M , S AT. 9 A M - N O O N

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Polaris Employment Services 604-430-1557 Provides employment counselling and job placement for people with a developmental disability. Supports job seekers through information, resources, and access to computers, phones, and fax.

SUCCESS Employment Services Burnaby: 604-438-2100 www.successbc.ca New West : 604-524-2100 Offers a comprehensive range of employment services and programs in different languages to assist new Canadians achieve career success.

Training Innovations 604-298-4757 www.training-innovations.com Assists individuals achieve goals, manage careers, and succeed at work by delivering community-based employment services sponsored by the Federal and Provincial governments.

UBC Life and Career Centre (Robson Square) 604-822-8585 www.lifeandcareer.ubc.ca Provides free career counselling and low-cost career testing.

UFCW Local 247 Training & Education Centre 604-523-5410 www.ufcw247trainingcentre.com 544 Columbia St, New West Programs require referral from an employment centre.

DTA - Discovery to Apprenticeship Offers a trades exploration program for unemployed youth 15-30 yrs old. Program provides a hands-on opportunity to try various trades such as carpentry, painting and decorating, masonry trades, transportation and the metal/welding trades.

Skills Link – Hospitality, Tourism, Retail Offers programs that prepare youth 15-30 yrs old for opportunities in high growth, high demand industries.

PUBLICATIONS Welfare Resource Guide for Women 604-255-6554 www.vsw.ca/Documents/WelfareResourceGuide.pdf User’s guide produced by the Vancouver Status of Women.

Your Welfare Rights: 604-601-6075 A Guide to BC Employment & Assistance www.legalaid.bc.ca (Our Publications) User’s guide produced by the Legal Services Society.

FINANCIAL ASSISTANCE & TAX SERVICES Government Programs There are a number of financial programs and benefits for individuals and families from the government of BC and Canada. Websites provide access to information and related application forms.

Service BC 604-660-2421 www.servicebc.gov.bc.ca Service Canada 1-800-622-6232 www.servicecanada.gc.ca Tax Information Phone Service 1-800-267-6999 www.cra-arc.gc.ca/tips Canadian Customs & Revenue automated information service.

Refund Inquiries Line 1-800-959-1956 Canadian Customs & Revenue answers refund inquiries.

Volunteer Tax Preparation Clinics Call for clinic locations and dates.

1-800-959-8281 (press *)

Credit Counselling Society 1-888-527-8999 www.nomoredebts.org Non-profit organization helps individuals and families in Western Canada resolve debt and money problems.

Counsellors available by phone, in person, web or email.

CONSUMER PROTECTION SERVICES Better Business Bureau of Mainland BC 604-682-2711 www.mainlandbc.bbb.org Provides consumers with information and advice about businesses. Also offers a dispute resolution service.

Business Practice and Consumer Protection Authority www.bpcpa.ca 1-888-564-9963 Provides education about consumer rights, enforces consumer protection laws, and operates a toll free complaints line.

Canadian Anti-Fraud Centre – PhoneBusters/SeniorBusters www.antifraudcentre.ca 1-888-495-8501 Collects information on illegal mass marketing: fraud via mail, phone, fax, in person or internet, and identity theft complaints.

Brentwood Presbyterian Church 1600 Delta Ave in Burnaby Welcoming fellowship - provocative preaching - inspirational music - all to nourish souls to flourish in the grace of Jesus Christ Find out more at www.brentwoodpc.ca then come and see for yourself on Sunday at 9:45 www.BurnabyCommunityConnections.com

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LEGAL/ADVOCACY RESOURCES LEGAL INFORMATION Clicklaw www.clicklaw.bc.ca Website provides legal information, education, and assistance.

Law Matters www.bclawmatters.ca Law Matters works with public libraries in the province to provide all BC residents with local access to basic legal information. Ask a librarian for more information.

See page 36-37 for local library branches.

Dial-A-Law 604-687-4680 www.dialalaw.org Offers 24-hr information on a variety of topics on law in BC. Law Students’ Legal Advice Program 604-822-5791 www.lslap.bc.ca UBC Law students provide free legal advice and representation from clinics held at various locations. Call for an appointment.

Lawyer Referral Service 604-687-3221 Provides the name and number of a lawyer who will give a half-hour interview and advise whether client has a legal problem. Fee $25.

Legal Services Society 604-408-2172 www.lss.bc.ca Provides subsidized legal aid services for eligible low-income clients.

Pro Bono Lawyer Consultant Program 604-694-6647 www.probono.ca Provides free half-hour consultations with lawyers to low income people who can’t afford a lawyer or obtain legal aid.

ADVOCACY GROUPS ACORN 604-522-8706 Association of Community Organizations for Reform Now www.acorncanada.org Engages and advocates for low and moderate-income families.

BC Centre for Elder Advocacy & Support 604-437-1940 www.bcceas.ca Offers advocacy and support services for seniors.

BC Coalition of People with Disabilities 604-875-0188 www.bccpd.bc.ca Provides advocacy for people with all types of disabilities.

BC Human Rights Coalition 604-689-8474 www.bchrcoalition.org Provides advocacy and education services on human rights.

BC Human Rights Tribunal 604-775-2000 www.bchrt.bc.ca Provides screening, mediation and adjudication of human rights complaints.

BC SAN - BC Seniors Advocacy Network 604-684-8171x239 www.411seniors.bc.ca Trained volunteer Advocates assist seniors to access various services and programs that could benefit them. Multilingual Advocates are also available upon request.

Kettle Friendship Society 604-253-0669 www.thekettle.ca Offers advocacy services for those living with mental illness.

Legal Advocacy Project 604-254-9626 www.mosaicbc.com (Programs and Services > Settling in Canada > Legal Advocacy) Provides legal assistance to low-income immigrants and refugees in immigration law and poverty law issues.

PovNet www.povnet.org A searchable website for people on welfare, advocates, and community groups involved in anti-poverty work.

Shiloh-Sixth Avenue United Church 604-522-3443x22 www.shiloh6thave.net Offers general advocacy services to New West residents.

Wilson Heights United Church 604-325-9944x225 www.whuc.net Offers general advocacy services for Lower Mainland residents.

Call for an appointment. *Please see Counselling Resources for Victim Services listings, page 11.

Volunteer... you’ll be glad you did! info@volunteerburnaby.ca 604-294-5533 #203-2101 Holdom Ave., Burnaby

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Community Resource Guide 2011

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EDUCATION RESOURCES

Purpose School 604-526-2522 www.purposesociety.org/purpose Independent high school program for students aged 15-19.

SCHOOL DISTRICTS Burnaby School District www.sd41.bc.ca

604-664-8441

New Westminster School District www.sd40.bc.ca

604-517-6240

POST SECONDARY INSTITUTIONS BCIT www.bcit.ca

604-434-5734

Douglas College www.douglas.bc.ca

604-527-5400

Justice Institute www.jibc.ca

604-525-5422

Simon Fraser University (Burnaby Campus) www.sfu.ca

778-782-3111

HIGH SCHOOL COMPLETION/ CONTINUING EDUCATION Burnaby Adult & Continuing Education 604-664-8888 www.burnabyce.com School District offers self-paced and class-based courses.

New Westminster Learning Centres 604-517-6191 www.ce40.ca New Westminster School District offers self-paced and class-based courses for high school completion, university prerequisites, and language skills.

Pearson Adult Learning Centre 604-517-6286 palc.sd40.bc.ca/palc Columbia Square Adult Learning Centre 604-517-6191 www.sd40.bc.ca/alc Power Young Adult Learning Centre 604-517-6141 www.sd40.bc.ca/power A program for 16-19 year olds from any district.

Sigma Young Adult Learning Centre 604-517-6292 district.sd40.bc.ca/programs-services/sigma A flexible high school completion program for academically capable students aged 16-18.

ESL RESOURCES Burnaby School District 604-664-8888 Adult and Continuing Education offers day and evening ESL classes.

Burnaby Multicultural Society www.bby-multicultural.com/program.html Offers ESL training, support, and assistance.

604-431-4131

Douglas College www.douglas.bc.ca Provides part and full time ESL classes.

604-527-5463

ELSA Program 604-639-3230 www.elsanet.org Provides free basic English training for adult new immigrants with permanent resident status. Call Western ESL Services for more information and applications at 604-876-5756.

ESL Outreach Program 604-871-7145 www.eslprograms.vcc.ca Kingsway Foursquare Church: 4061 Kingsway, Burnaby.

Provides adult literacy to advanced ESL classes.

New Westminster Continuing Education 604-517-6345 www.ce40.ca Provides daytime, evening, and Saturday ESL classes.

Pacific Immigrant Resources Society 604-298-5888 www.pirs.bc.ca Provides ESL classes and programs for women and children.

Purpose Society 604-526-2522 www.purposesociety.org English Made Easy Program – free basic English instruction at Queensborough Community Centre.

South Burnaby Neighbourhood House www.sbnh.ca/adults.htm Provides ESL and English conversation classes.

604-431-0400

For Better Grades - Call Sylvan Today!

Our highly personalized approach builds the skills, habits and attitudes your child needs to succeed in school and in life.

Call Now! (604) 433-7022 Metropolis at Metrotown (Near T&T)

www.sylvanlearning.ca

Reading • Advanced Reading • Writing • Math • Study Skills www.BurnabyCommunityConnections.com

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South Burnaby United Church 604-521-9500 (Janice) www.sbuc.ca/welcome.html Provides an ESL class for upper beginner and intermediate learners.

LITERACY ReadNowBC www.readnowbc.ca Provides information on literacy programs and initiatives, events and research.

Literacy BC 1-888-732-3234 www.literacybc.ca Connects adults wishing to improve their literacy skills with programs.

Literacy BC Directory www.literacybc.ca/directory Offers an online directory of literacy programs in BC. Online Literacy Library www2.literacy.bc.ca/catalogue An online resource catalogue that allows anyone in BC to borrow books by mail for free.

I-CARE (Douglas College) 604-527-5409 www.douglas.bc.ca/calendar/programs/picare Helps adults improve basic reading, writing and/or numeracy skills.

RECREATION/COMMUNITY RESOURCES RECREATION & COMMUNITY CENTRES Burnaby Parks, Recreation & Cultural Services 604-294-7450 www.burnaby.ca/active Offers a variety of leisure services and activities for all ages, interests, and skill levels. Check the Leisure Guide for info on courses, events, and schedules for all Burnaby facilities.

Bill Copeland Sports Centre 604-291-1261 Bonsor Recreation Centre 604-439-1860 Cameron Recreation Complex 604-421-5225 C.G. Brown Memorial Pool 604-298-0533 Confederation Community Centre 604-294-1936 Eastburn Community Centre 604-525-5361 Eileen Dailly Leisure Pool 604-298-7946 Kensington Complex 604-299-8354

New Westminster Parks & Recreation 604-527-4567 www.nwpr.bc.ca Offers a variety of leisure programs and drop-in services for all ages. Offers rentals of gyms, fields, community halls and ice time. See website for more information (Brochures).

Canada Games Pool 604-526-4281 Centennial Community Centre 604-777-5100 Moody Park Arena 604-525-5301 Queen’s Park Arena 604-777-5111 Queensborough Community Centre 604-525-7388

GOVERNMENT ELECTED OFFICIALS Elected officials may help residents navigate various government authorities, advocate on behalf of constituents to ensure rightful access to government services, and respond to grievances, questions or concerns about government decisions.

Mayors Mayor Derek Corrigan (Burnaby) Mayor Wayne Wright (New Westminster)

604-294-7340 604-527-4522

Provincial MLAs Kathy Corrigan (Burnaby – Deer Lake) Raj Chouhan (Burnaby – Edmonds) Harry Bloy (Burnaby – Lougheed) Richard T. Lee (Burnaby North) Dawn Black (New Westminster)

604-775-2414 604-660-7301 604-664-0847 604-775-0778 604-775-2101

Federal MPs Fin Donnelly (New West-Coq-Port Moody) 604-664-9229 Bill Siksay (Burnaby – Douglas) 604-291-8863 Peter Julian(Burnaby – New Westminster) 604-775-5707

LIBRARIES Burnaby Public Library www.bpl.bc.ca Cameron Library 9523 Cameron St, Burnaby Tommy Douglas Library 7311 Kingsway, Burnaby McGill Library 4595 Albert St, Burnaby Metrotown Library (Main Branch) 6100 Willingdon Ave, Burnaby

604-421-5454 604-522-3971 604-299-8955 604-436-5410

Get in. Get Out. Get Working.

Health Care Assistant Program (Formerly Resident Care Attendant Program) Resident Care Attendants and Community Health Workers have an important contribution to make to BC’s Health Care system.

The HCA program at Sprott-Shaw is current and relevant to the complex and changing health practice settings in which graduates will work.

Includes: Crisis Prevention Management & Palliative Care

Call our New Westminister Campus

(604)

520-3900

www.sprottshaw.com

SMALL CLASS SIZES • MONTHLY INTAKES • CAREER FOCUSED PROGRAMS FINANCIAL OPTIONS • FREE LIFETIME • UPGRADING JOB • PLACEMENT ASSISTANCE

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New Westminster Public Library www.nwpl.ca 716-6th Ave, New West

604-527-4660

TOURISM OFFICES Tourism Burnaby www.tourismburnaby.com

604-419-0377

Tourism New Westminster www.tourismnewwestminster.com

604-526-1905

Michael J Fox Theatre www.michaeljfoxtheatre.ca 7373 MacPherson Ave, Burnaby

Royal City Music Theatre 604-522-4306 www.royalcitymusicaltheatre.com 202-615-8th St, New West Produces and presents musical theatre for the public and provides practical experiences in musical theatre for youth.

Samson V Maritime Museum Fraser River at Westminster Quay

ART GALLERIES/MUSEUMS/THEATRES Arts Council of New Westminster 604-525-3244 www.artscouncilnewwest.org Queen’s Park, McBride Boulevard, New West Coordinates events and monthly exhibits by emerging and established artists. Provides info about arts and cultural groups.

Burnaby Art Gallery 604-297-4422 www.burnabyartgallery.ca 6344 Deer Lake Ave, Burnaby Presents a variety of exhibitions, programs, and events.

Burnaby Arts Council & Deer Lake Gallery 604-298-7322 www.burnabyartscouncil.org 6584 Deer Lake Ave, Burnaby Presents a range of events and programs from all arts disciplines. Website provides information on events, galleries and museums in Burnaby.

Burnaby Village Museum 604-297-4565 www.burnabyvillagemuseum.ca 6501 Deer Lake Ave, Burnaby Represents a typical tram-stop community with period costumed staff and a variety of demonstrations.

Irving House Museum & Archives www.nwpr.bc.ca 302 Royal Ave, New West

604-527-4640

Massey Theatre and Plaskett Gallery www.masseytheatre.com 735-8th Ave, New West

604-517-5900

604-664-8875

604-522-6894

Shadbolt Centre for the Arts 604-291-6864 www.shadboltcentre.com 6450 Deer Lake Ave, Burnaby Offers programs in fine and performing arts for students of all ages and abilities. Also presents festivals, performances, seminars, and workshops.

SFU Museum of Archaeology & Ethnology 778-782-3325 www.sfu.museum 8888 University Drive, Burnaby Public museum presenting archaeology and cultures of BC and around the world. Admission by donation.

Open Mon-Fri, 10am-12pm, 1-4pm.

ENVIRONMENTAL & RECYCLING BC Recycling Hotline 604-732-9253 www.rcbc.bc.ca Provides information on waste reduction, reuse, recycling and proper disposal of all materials including household hazardous products.

Burnaby: 604-294-7972 New West: 604-527-4611 Burnaby Recycling & Yard Waste Depot 604-294-7972 www.burnaby.ca/sanitationandrecycling 4800 Still Creek Ave, Burnaby Accepts household materials, appliances and yard waste.

Hazardous products such as batteries, paints, and pesticides are also collected.

Burnaby Curbside Appliance Collection Service for Burnaby residents only. Call for information about pick-up. Appliances may also be delivered to the above location.

Seton Villa (Action Line Housing Society) provides seniors with affordable supportive housing - your own suite with the support you need... caring atmosphere, 24 hr. stafďŹ ng, chef prepared meals, housekeeping and laundry services, activity programs.

Residents are responsible to direct their own care and mobility needs. We cannot accommodate wheelchairs or scooters.

Tours held 3rd Sunday each month at 1:30 p.m.

3755 McGill Street, Burnaby (1/2 block off N. Boundary Rd) 604-291-0607 www.setonvilla.com www.BurnabyCommunityConnections.com

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New Westminster Recycling Depot www.newwestcity.ca Sixth & McBride Blvd, New West (adjacent to the Canada Games Pool)

604-968-4208

Kidney Car Program 604-408-2277 www.kidney.bc.ca Donate unwanted vehicles to the Kidney Foundation.

Receive a free tow and a tax receipt. Call for pick-up.

Electronic Recycling Association 604-215-4483 www.era.ca 38 E 69th Ave, Vancouver Main warehouse drop for electronics; will also arrange pick-up of old computers and electronics from home or office.

Electronics Recycling Locations These locations accept computers and peripherals, printers, and televisions.

Lee’s Bottle Depot 604-435-3432 7385 Buller Ave, Burnaby Regional Recycling 604-299-3121 www.regionalrecycling.ca 2961 Norland Ave, Burnaby Wastech Coquitlam Resource Recovery Plant - 604-521-1715 Recycling & Transfer Station www.wastech.ca (Recycling & Transfer Station) 1200 United Blvd, Coquitlam Public hours of operation: Mon-Fri, 6:30am-5pm; Sat/Sun, 8am-6pm. Statutory holidays, 8am-5pm (closed Christmas and New Year’s Days).

Please check website for a full listing of accepted items.

VOLUNTEER OPPORTUNITIES Volunteer Burnaby 604-294-5533 www.volunteerburnaby.ca Promotes volunteerism and citizen participation through recruitment and referral of volunteers to non-profit agencies and community services.

Volunteer Community Connections 604-529-5139 www.volunteerconnections.net Provides a Tri-Cities/New West volunteer opportunities board.

Also offers supported volunteering for adults with disabilities.

Volunteer Grandparents 604-736-8271 www.volunteergrandparents.ca Connects generations through two key programs: Volunteer Grandparent Program and the School Volunteer Program.

Adults 50 years and older are matched with children (3-14 yrs) who do not have grandparents living locally.

Go Volunteer www.govolunteer.ca Online database connects community volunteers to local non-profit organizations.

Volweb www.volweb.ca Web-based registration system designed to connect volunteers with community event organizers across BC.

NOW OPEN IN YOUR NEIGHBOURHOOD! • 1-on-1 health & wellness consultation • Complimentary prescription pick-up & free delivery • Exclusive Life Clinic technology (Free) • Medication Management • Specialized compound service • Diabetes Shoppe • Fast & Friendly Service • Complimentary tea, coffee or hot chocolate

What Makes us

Different?

northburn p r e s c r i p t i o n s

“More than just medication, we’re your local wellness centre”

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Community Resource Guide 2011

• Vitamins and supplements • Cold and cough remedies • First Aid • Variety of compression stockings • Pain management • Sports injury braces & wraps (ankle, knees, elbows & wrists) • Natural beauty/personal care lines • Personal care products for seniors & assisted living

DISCOUNTS AVAILABLE FOR PAYING PATIENTS 326 Gilmore Avenue (@ Hastings St.), Burnaby

604.568.8383

e-mail: info@northburnrx.com www.northburnrx.com

www.BurnabyCommunityConnections.com

At posAbilities XF BTTJTU DIJMESFO ZPVUI BOE BEVMUT XJUI EJTBCJMJUJFT UP MFBE NFBOJOHGVM BOE IFBMUIZ MJWFT 8PSLJOH XJUI GBNJMJFT BOE DPNNVOJUZ QBSUOFST XF EFMJWFS B GVMM SBOHF PG JOEJWJEVBMJ[FE TFSWJDFT JO B WBSJFUZ PG TFUUJOHT $PNNVOJUZ JODMVTJPO JT UIF DPSOFSTUPOF PG BMM UIBU XF EP $POUBDU VT UP MFBSO NPSF BCPVU UIF TFSWJDFT BWBJMBCMF JO ZPVS DPNNVOJUZ

Behaviour Consultation

Community Inclusion

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$IJMESFO BOE "EVMU 4FSWJDFT &EVDBUJPO BOE 5SBJOJOH 'BNJMZ 4VQQPSU

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Our vision: Opening doors to a world of possibilities.

Believe. Empower. Inspire!

4664 Lougheed Highway, Suite 240, Burnaby, BC, V5C 5T5 1IPOF 'BY t &NBJM info@posAbilities.ca

www.posAbilities.ca

Laurel Behaviour Support Services Empowering individuals diagnosed with Autism Spectrum Disorder and other developmental disabilities.

Laurel Behaviour Consultants provide the tools and support you need to: UĂŠOvercome Challenging Behaviours UĂŠTeach your child new skills using evidence based practice UĂŠSupport your child to reach their fullest potential, in home and community settings

Spaces available across the Lower Mainland, for children 18 months and older.

To learn more, call (604) 299-4001 or visit www.posAbilities.ca www.BurnabyCommunityConnections.com

A service offered by

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Connecting People, Services and Community Whether a young family raising a child or a senior living independently, each of us will need help at some time in our lives, for ourselves or for our loved ones. Knowing that your community will be there for you can make the difference between remaining lost or finding your way to help.

To make a valuable contribution to your community, please donate over the phone, securely on our website, or directly to our office.

With your help we can: Give a toy to a child through the Burnaby Christmas Bureau.

Help a senior with a Senior’s Christmas Hamper.

Sponsor a family with food and gifts for the holidays.

Provide a camping subsidy to a child so that they can attend the summer camp of their choice through the Burnaby Camping Bureau.

Help people find the services they need through a variety of publications, including our Community Resource Guide.

204 – 2101 Holdom Avenue Burnaby, BC, V5B 0A4 604-299-5778 info@burnabycommunityconnections.com www.burnabycommunityconnections.com