2014-15 Annual Report

2014–15 2014–15 ANNUAL ANNUAL REPORT REPORT

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Isa a c Samantha Maddison Tianna Denka Wyatt Owen Lucas Angus Janna Ryan Shea

Cody Ivana Emelia Taso Sarah-Marie Nicholas Benjamin Justin Elisabeth Jord k Hiroki Andrew Felicity Braydin Chantalle Nicholas Maxim tric Yin Long Thea Pa Fan n a Jesse Andrew Kaitlyn Joshua Alexis Liam Morgan Angelica aa essa us Julian arc Ay M i J John Olivia Gurneelam Shohei Alisha Alexandra Ka Ann lee Theo ah Bre Ry en ew ia k e rw rlo Mar ndr A Shan c A Ka in ess za Ay sm Ja a ew th at M

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The names on this tree represent some of the lives who have graced the Canuck Place program.

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Pediatric Nurse Practitioner and Canuck Place Founder

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n aw n D olto it C d r r a H k a i H unter de An an en Faith Lola Sam Tri ex nity Al Cad ani iv n r h h e S Stefa Jo Riv is n x on y le er y Bo A n m Y a ab to an y C n e B H e Jo ui M ay l ol rst at rten amue r C ley Ka tia Ri S Cou s de Kia n y y y a n R l s ra nw n so l I Bro bigai ay Joh Pa Kai Gr A y lex ul a Ha as lie A n r e nn Tre h ha vor ah At Ma ya n Aidan Arain do und a ae Edm Gr ilie Trey ew mmed Ha tth eep Moha Lis Ma ipandG h R ett urm ileig her e a a g e l n o ra A n K i Z achar nat Sh gel y Ale stop eann Lea xander Br lyssa Kri An b A o k Andrew Ma Sarah i Ja a i S t e s b a d ria n n

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—BRENDA ENG

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“I have cared for many children as a pediatric nurse. Their lives and spirits embody grace, dignity, courage, and kindness.”

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Je nn a Ew ne le an a F Vivien iel ol atim N br a N Ga i c t k o e las D n Bridg av va id xs Ja Devin Kaviraj Jay M Hu on Armand ark nt M e us r ia Ow Lu De en cas jah Am Li Stra Paig Aa n am tto e a be m ro J n r Sal n M aspe Ka la Ka ea y den alach r Ni y S nn J ia N e ge th i an k e S M am n Sam l E o n o iki l e iza Tab ue K Br se J h i l tha w p Ka Ryan se iy Ka Jo itly vi f n Le Lei a y i Dy Katrina Har Ash n l o ris an Hest Da Mitchell Shayla Tristan Ch m arlie-Anne a Ana scus a n stac n J A a i a s i Gra eo Tre on Zar Te than Georg ce Matt ya nt S Johna e na tepha n Riley Brenden No Sien nie M ohammed Naira Kristofferson r Be o v c Tre Ca leb a nn na Ch Je Vien rist ine n Kenneth A Jee dely rya soo Ma N Nat ne mad aomi L lei h y e m a e n T iam ha ad u r M Jo i M s tan T ria r Brianna Ab aryn Ashley Kara iga onno nha Za Ming Alai ody C il elle McKinaley Ryan C Mari er d y a R Hei m e ny c Ju o th Gra ra An r Co Ty ne n yn au L h e S Ev ck tri Pa h a nn Ha la El es m Ja Sea n

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GRACE. GRATITUDE. COURAGE. JOY. At Canuck Place Children’s Hospice we give children and families the tools to live in the moment together and the critical medical care and respite they need.

Two decades ago, our founders had a vision of creating a pediatric palliative care hospice to care for British Columbia’s children with life-threatening illnesses and their families. They wanted to create a clinical care program that would transform how a child lived and keep a family whole through life-altering circumstances.

From our little and big hearts — we send much gratitude.

Canuck Place Children’s Hospice | Annual Report 2014–15

Today, we are British Columbia’s recognized pediatric palliative care provider, delivering care to over 600 newborns, children and youth and the families who love them. In 2015, we enter our 20th year of operations and celebrate a remarkable story of exceptional, innovative and world-leading care. And we could not have done it without you. We are here because of your generosity and kindness.

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REPORT FROM OUR BOARD CHAIR + CEO

At Canuck Place Children’s Hospice (CPCH) we give children and families the tools to live with intention. We provide care for children with life-threatening illnesses in our two provincial hospice locations and in their home communities, empowering them to celebrate each moment, build precious memories and manage the pain and symptoms of their illnesses and conditions.

As British Columbia’s recognized pediatric palliative care provider, Canuck Place plays an important role in the provincial health care system. Our talented clinical team not only provides end-of-life care, but medical care throughout the child’s life from the point of diagnosis through the progression of the illness or disease.

Our care differs from adult palliative care. About half of children in palliative care have complex genetic and neurological diseases that in previous generations would have been fatal. Because medical advances have extended these children’s lives, pediatric palliative care is often delivered for far longer and by a wider range of specialists compared to adult palliative care. This time period could be hours, days, months or in many cases, years.

In those moments of living, we have come to learn that children want to just be kids. At Canuck Place we can’t add days to the life of a child. But we can add life to their days. Our programs ensure children continue to live through education, art, recreation therapy, counselling including music and play therapy, muchneeded family and child medical respite, and 24-hour clinical care.

The specialized range of services and the professional, dedicated staff of Canuck Place support the challenging transition families must make as they face the tragic and unnatural circumstance of losing their child, and the focus shifts to comfort and symptom management. Programs extend to the entire family; parents and siblings receive counselling support while their child is living and after their child dies.

Our expert clinicians care for over 160 different diseases and conditions and administer over 150 different medications. In 2014-15 we provided specialized care to over 600 children and families from across BC. On average last year, each day our team cared for over five patients on our clinical floor and over eight family members on our family floor.

Supporting our children and families

to live with extraordinary intention.

Gratitude is a theme at our organization. We see it every day in the faces of parents, siblings and children in our care. It inspires the entire staff at Canuck Place. Our nurses, physicians, counsellors, therapists and support team are grateful to witness the love of a family and the special moments that emerge through challenging, life-altering experiences. We are grateful for the incredible donor community that has allowed CPCH to thrive for 20 years and fill a critical role in BC’s care of children with lifethreatening illnesses.

At Canuck Place we believe life should be lived with intention. This is especially true for BC’s kids with life-threatening illnesses and the families who love them.

With gratitude,

JOHN NICOLA Board Chair

MARGARET McNEIL Chief Executive Officer

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MEDICAL RESPITE

Chilliwack

Tanya with her daughter, Destiny

FINDING TIME TOGETHER

what to expect,” recalled her mother, Tanya. “I remember pulling up and seeing the beautiful house and garden, thinking it was so big yet not a hospital setting. I wasn’t fully sure how I would feel leaving her with nurses as, even through all our hospital stays, the most I had ever left Destiny was to run to the washroom.”

recurrent acute pancreatitis, feeding intolerance, severe scoliosis and hip dislocations.

Having the ability to come to Canuck Place for medical respite has been beneficial in so many ways to Destiny and her family. For Destiny, she can enjoy some of her time with the clinical team, volunteers, recreation and music therapists and not feel dependent on her mom.

“Canuck Place’s Dr. Siden recommended some treatments that Elan had never had before,” Cheryl recalled. “Within months of our first Canuck Place stay, Elan stopped vomiting! Being able to see her smile, laugh, play with her sisters, and sleep after years of suffering is something I don’t know how to describe with words.”

“If there are any concerns, a Canuck Place doctor is always close by as well. It is a huge relief when we are there, knowing I can just relax and know she is OK.” For Tanya, the medical respite stays allow her to make time for herself too. “Whether it’s me time, being able to come and go as I feel, or

“If there are any concerns, a Canuck Place doctor is always close by as well. It is a huge relief when we are there, knowing I can just relax and know she is OK.” Since birth, Destiny has endured countless medical challenges in her 14 years. She arrived at Canuck Place for her first stay in November of 2009.

“I had mixed feelings and was nervous at first of Canuck Place as I didn’t really know

simply to sleep and rest, you don’t always have that possibility at home,” said Tanya. “Canuck Place is a home away from home for us. It’s a place where you can reconnect with each other without dealing with the challenge of daily complicated medical routines.”

When the Epp family first came to Canuck Place in 2012, Elan was dealing with significant amounts of pain and vomiting 15 to 20 times a day. She wasn’t sleeping because of this and cried for endless hours, all day and all night.

Kelowna

The Epp Sisters – Erin, Elan and Emily

PROVIDING HOPE “I truly do not know what our family would be like if we did not have the support of Canuck Place,” said Cheryl Epp, Canuck Place mother to 13-year-old Elan. “When I think of what our days were like before Canuck Place, I remember endless days of worry, stress and helplessness.”

Elan loves music and being around people, especially other children. She gets really excited when others interact with her and she will laugh at almost anything as her sisters, Erin and Emily, can attest to.

“We will be forever grateful to the doctors and staff at Canuck Place for supporting our

“When I think of what our days were like before Canuck Place, I remember endless days of worry, stress and helplessness.”

Elan experienced a demyelinating episode after a viral infection when she was 18 months old and lost all of her motor control. She then experienced many health challenges including

entire family — for giving us back our sweet, giggly Elan and mostly for giving us hope for the future.”

Canuck Place Children’s Hospice | Annual Report 2014–15

Destiny is a typical teenage girl — she likes to be the center of attention, laughing with others and getting her nails done. She also loves keeping up with the boys — watching hockey, playing catch, and admiring big trucks.

PAIN & SYMPTOM MANAGEMENT

7

END-OF-LIFE CARE

GRIEF & LOSS COUNSELLING “When we did go in for our first stay, Dawn never ended up leaving.”

“Canuck Place was a pretty potent influence on David’s attitude, optimism and comfort,” recalled Don Gow, David’s father. “He really did look forward to coming to Canuck Place because of everyone there — whether they prepared meals or just greeted him when he arrived — they were always friendly, warm, considerate and compassionate.”

Nanaimo

David and his idol, Canadian musician, Celine Dion

A STRONG GUIDING HAND

With David’s condition progressively declining, the family was prepared to accept that he would not make it to his next birthday in August.

They celebrated an early birthday together on July 27th and he passed away the following day.

“The team of counsellors who helped us through the days immediately following David’s passing have been an invaluable resource for us in moving forward,” explained Don.

“The team of counsellors who helped us through the days immediately following David’s passing have been an invaluable resource for us in moving forward,” explained Don. Late in his teens, David was diagnosed with cancer. A tumour was located at the top of his leg — where it connected to the hip joint, the femur was completely destroyed.

“Grief comes in many forms and finding your way through it needs a strong, guiding hand,” said Don, “Every chance I get, I connect with the team at Canuck Place.”

Vancouver Dawn, at age 6

COMFORT IN SHARING STORIES Diagnosed early in 2014 with Anaplastic Astrocytoma, a rare malignant brain tumour, seven-year-old Dawn, lived just four short months before passing away at Canuck

“At first I wasn’t sure about going – it’s hard to talk to strangers about your experience,” recalled Melinda. “But after the first couple of times, you start to open up, listening to others as they share their own stories and getting to know others in the group. Now we look forward to going and seeing everyone.”

Even five-year-old Jesse looks forward to seeing the other siblings who are now his friends too. “They are the only people he really feels comfortable sharing his feelings with. It’s not something he can simply talk to his friends about at school,” said Melinda.

“We were referred to Canuck Place but didn’t go right away. When we did go in for our first stay, Dawn never ended up leaving.”

Place in a room surrounded by her large extended family and her mom, Melinda, lying right next to her.

“We were referred to Canuck Place but didn’t go right away,” recalled Melinda,

“I never knew children’s hospices were so important. To have a place like Canuck Place for us to go has been invaluable. I wouldn’t have been able to have Dawn at home and the same experience in a hospital would’ve been so different. I have an overwhelming feeling of gratitude for the work of Canuck Place.”

Canuck Place Children’s Hospice | Annual Report 2014–15

The youngest of four siblings, David Gow was the apple of everyone’s eye. He was always such a bright light. He learned so much in such a short time because he was willing, open-minded and responsive to his family and friends.

After three rounds of chemotherapy, David decided it was too hard on him. It just wore him down. He didn’t want to stay awake but he didn’t caption want to be asleep all the time either.

It took Melinda, husband Ray, and son Jesse, some time to process their loss before they were ready to join the Sibling and Parent Bereavement Group led by Canuck Place counsellors.

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CHANGE MAKER — JIM ROBSON

CHANGE MAKER — LAYNE ERSKINE

making play-by-play calls for those fans near and far who could not be at the games.

Layne decided to make bracelets and sell them in his mom’s home-based hair salon.

The money, he thought, could go to the place where he and his brother spend so much of their time, Canuck Place Children’s Hospice.

Layne’s fraternal twin brother, Nate, uses a wheelchair and lives with an extremely rare disorder, hereditary sensory and autonomic neuropathy type 2.

Jim will forever leave a legacy as “the voice of hockey.” But he also wants to leave a legacy of compassion and care for children in need.

Through his relationship with the Vancouver Canucks and then team owners, the Griffiths family, Jim has supported Canuck Place Children’s Hospice since the first provincial location was opened in 1995.

Jim Robson, legendary play-by-ply broadcaster of the Vancouver Canucks. (Photo Credit: Vancouver Canucks Archive)

If you’re a hockey fan, you are probably acquainted with the name Jim Robson and the words “Good evening, hockey fans, and welcome to this National Hockey League game …”

Based on this inspiration and his own involvement with the organization over the years, Jim informed Canuck Place that he had included the hospice in his will.

“It’s a place close to home, where you can see the results of your support,” he said. “I take comfort knowing l will be making a difference

“It’s a place close to home, where you can see the results of your support. I take comfort knowing l will be making a difference in the lives of sick children and their families through my gift long after I am gone.”

For over 47 years, Jim called the action for more than 2,000 NHL games on radio and TV. He is remembered best in BC for broadcasting Vancouver Canucks games (1970-1999) on CKNW for decades and

in the lives of sick children and their families through my gift long after I am gone.”

“If there is anything left in the pot,” said Jim, “why not put it to good use?”

Twin brothers, Nathan and Layne, visited Canuck Place to drop off their donation.

BRACELETS FOR MY BROTHER Nine-year-old Layne Erskine is a proud member of Team Canuck Place, thanks to his unique fundraising concept that raised $375 for the hospice.

His foray into philanthropy was initiated by a classroom lesson at Yarrow Elementary. Layne’s Grade 3 teacher brought out the book, Ordinary Mary’s Extraordinary Deed, which illustrates how one girl’s act of kindness causes a ripple effect that reaches all the way around the world, making the world a better place.

“The most popular colour combos are those that represent the Canucks,” said Layne, “but I’m happy to create custom bracelets too.”

With such demand, it’s a good thing Layne can produce his stock quickly and efficiently.

“At the beginning it took about 30 minutes but now it’s about 15 minutes,” said proud mom Annette Erskine.

“It takes longer if I’m watching cartoons,” Layne added.

These one-of-a-kind pieces are worth the wait. Thank you Layne for being a part of Team Canuck Place!

Canuck Place Children’s Hospice | Annual Report 2014–15

LEGACY GIFTS — PUTTING THEM TO GOOD USE

“I always thought it was a wonderful place. I was inspired by founders Brenda Eng and the Griffiths Family involvement,” said Jim.

Layne’s extraordinary efforts added up to a total of $375. When the boys arrived at Canuck Place to drop off the donation, they were greeted enthusiastically by staff.

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CHANGE MAKER — PAUL MERTIN “As I toured Canuck Place – Dave Lede House, I imagined myself in the shoes of the parents who are in the position of having to use the Canuck Place services,” reflected Paul. “I kept thinking how appreciative I would be to have that kind of support for my family should we ever need it. It was at that moment that I committed to making as much of a difference as I could within my means.”

Fraser Valley resident, business owner, and Canuck Place donor, Paul Mertin.

HELPING TO CREATE SMILES AND MEMORIES Until June 2014, anyone living in the Fraser Valley could be forgiven if Canuck Place Children’s Hospice wasn’t at the top of

Paul and his wife have made a conscious effort to be involved with Canuck Place in more than just a monetary fashion. “While funding is an important part of our contribution, we felt that we could do more. In addition to sponsoring a room both personally and corporately at the second provincial facility in Abbotsford, I have been fortunate enough to help at the Canuck Place Fall Family Camp. Putting smiles on the kids’ faces by leading some of them around an

“I have been fortunate enough to help at the Canuck Place Fall Family Camp. Putting smiles on the kids’ faces by leading some of them around an obstacle course while dressed up as Batman — it helped remind me about how precious life and family are.” their mind. But ever since touring the newly constructed facility in Abbotsford, Canuck Place hasn’t left the heart of Paul Mertin.

obstacle course while dressed up as Batman — it helped remind me about how precious life and family are.”

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CHANGE MAKER — LYNN VAIL “I realized that giving monthly was a better way to support the charities as that gave them consistency to rely on and the money was better used,” said Lynn. “Over the years I have increased my monthly giving to my original five charities. The fact that children and their families are benefiting makes it all worthwhile.”

Long-time Canuck Place Courage Builder Monthly Donor, Lynn Vail.

GIVING WHERE YOUR HEART IS As a teacher of deaf and hearing-impaired children, Lynn Vail’s heart has always been open to the needs of children and their families.

After reading an article in the Vancouver Sun in 1995 about the opening of Canuck Place Children’s Hospice, Lynn decided that it was a wonderful charity to support. And so she did, once or twice a year.

Then in 1999, when Lynn turned 50, she decided to donate $10 a month to five of her favourite charities. Canuck Place was obviously one of them.

“Over the years I have increased my monthly giving to my original five charities. The fact that children and their families are benefiting makes it all worthwhile.”

When the plans to open a second provincial location in the Fraser Valley were announced, Lynn was thrilled.

“It was another place to help children and their families. I was happy to be a small part of this giving community,” she reflected.

Now officially retired after 43 years, Lynn looks forward to continuing to help children and families as best she can. “I have even included Canuck Place in my will.”

Thanks Lynn for your gift from the heart!

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CHANGE MAKER — DAVE VALLEE 1995. The first organizer was Frank Wright and then Team Dave Vallee, from RE/MAX Advantage Realty took it over in 2012.

“Frank wanted to organize a neighbourhood garage sale,” said Dave Vallee, “but he wanted it to be attached to a charity and the newly built Canuck Place was his choice. All participants are asked to make a donation to Canuck Place from the proceeds of what they make.”

Dave Vallee, from RE/MAX Advantage Realty gets ready for the annual event.

Every May, the residents of the Queen’s Park neighbourhood in New Westminster host a community garage sale. Many go for the deals, others attend for the hidden treasures.

But for some, it’s the cause tied to the event that’s close to their hearts.

For Susan Greig, a regular of the event, the impact of the fundraising was experienced firsthand when she and her family walked through the doors of Canuck Place just two days after the hospice was opened in November 1995. Her daughter, diagnosed with a rare, degenerative neurological disease, received respite and later end-of-life care at the hospice.

“Stories like hers are the reason why we continue to sponsor the garage sale,” said Dave.

“Canuck Place is an amazing place and we know how important a role it plays for the families who have to go through such difficult times.”

The Annual Queen’s Park Garage Sale has been connected to Canuck Place Children’s Hospice since the event started back in

Canuck Place is grateful for the support of community partners like Team Dave Vallee.

WITH THANKS TO THE PROVINCE OF BRITISH COLUMBIA For 15 years, the Province of British Columbia through the Ministry of Health and other ministries, has provided annual grants to support a portion of the pediatric palliative care programs provided to children and families from across BC through Canuck Place.

These funds have had a positive impact on the delivery of critical medical care at no cost to families who are in need of specialized support.

GRATITUDE TO THE CANUCKS FOR KIDS FUND For two decades, the Canucks for Kids Fund (CFKF) has provided vital funds to Canuck Place Children’s Hospice. Approximately 6% of Canuck Place’s annual operating budget comes from CFKF. In addition to grants, CFKF cares for children and families through player visits to the hospice, tickets to hockey games and events, and countless volunteer hours by Canucks Sports & Entertainment employees, Canucks players, Alumni and management at many fundraising events hosted by CFKF.

Canuck Place continues to be grateful for the ongoing annual funding from the Province of British Columbia and the Canucks for Kids Fund.

It takes a team to make pediatric palliative care a reality in our province. Through the fundraising efforts of our organization and the support of generous individuals, organizations, and corporate partners, Canuck Place continues to deliver exemplary quality care essential for newborns, children and youth with life-threatening illnesses.

Canuck Place Children’s Hospice | Annual Report 2014–15

RALLYING THE NEIGHBOURHOOD FOR GOOD

Thanks to Dave, the tradition continues. On the Saturday of the Mother’s Day weekend, people from all over the Lower Mainland crowd the streets of Queen’s Park for the annual sale.

CHANGE MAKERS

17

made for an easy decision to get involved with Canuck Place.”

Through Paul’s many blessings in life, he was fortunate to create and structure his own foundation. At the 2014 Gift of Time Gala, it was announced The Paul Docksteader Foundation

“I was looking for something ‘right’ to call to me when I reconnected with John Rose, former Board Chair of Canuck Place,” said Paul. “There was something about the passion of good people doing good things, and of course there is always the children. It

would sponsor a children’s room at Canuck Place’s second provincial location in Abbotsford.

Thank you Paul for your efforts to raise awareness and funds for the children and families of Canuck Place!

The 10th Annual Gift of Time Gala presented by TELUS was hosted September 27, 2014 and raised $1 million. Over 600 guests gathered in the of Vancouver’s Westin Bayshore Hotel to support BC’s recognized $1pediatric MILLION palliative care provider, Canuck Place Children’s Hospice.

Overballroom

raised for Canuck Place

The event was led by Gala Co-Chairs Zahra Mamdani, Cathy Trimble and Lindsay Gehran and an exceptional volunteer committee and featured a story from parents Michael and Jill Treschow about their son Sam, who had Duchenne Muscular Dystrophy. He received respite, pain and symptom management, counselling and end-of-life care from the clinical team at Canuck Place.

INAU GR

EVENT AL

“There was something about the passion of good people doing good things, and of course there is always the children. It made for an easy decision to get involved with Canuck Place.”

athleticism. A multi-sport event that includes kayaking, mountain biking, and trail running, the 2014 event boasted over 140 participants and raised over $130,000 raised by kids and $130,000 to support the operations of Canuck Place Children’s Hospice. adults getting fit Over and giving back40 children participated along one of Vancouver’s most scenic routes including two children on the Canuck Place program who raced on an accessible course with specialized duet bikes and trail runners.

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The Inaugural Gift of Love Gala on February 7, 2015 introduced over 300 guests from the Fraser Valley to Canuck Place Children’s Hospice.

Aldergrove Financial Group, Envision Financial and Prospera Credit Union, the event raised $210,000 with the leadership of $200,000 for Co-Chairs Canuck Place Jennefer Vanderpol and Yasmin Alibhai and an incredible volunteer committee.

Inaugural Fraser Presented Valley event raised by

Canuck Place mother and Fraser Valley resident, Amanda Sidhu, shared with guests the journey of her daughter, six-year-old Kaitlyn, who was diagnosed at birth with semilobar holoprosenchephaly. Canuck Place manages her pain and symptoms in addition to recreation and music therapy and counselling.

Canuck Place Children’s Hospice | Annual Report 2014–15

The universe works in mysterious ways. Just ask Paul Docksteader, founder of The Paul Docksteader Foundation.

Canuck Place Senior Advisory Council Member, Paul Docksteader.

INCRED IB

GIVING LE

GOOD PEOPLE DOING GOOD THINGS

“I am pleased and proud to represent the Okanagan region, particularly Vernon, Lake Country and Kelowna,” said Paul, “As we know a great percentage of need for families comes from outside of the Lower Mainland. The ability to have ‘feet on the ground’ in these outlying areas is very valuable indeed.”

The Canuck Place Adventure Race is the ultimate celebration of outdoor

FIT + G ING IV TT C G BA K IN

With Paul’s guidance, Canuck Place established a Senior Advisory Council — a dedicated group of individuals who represent outlying areas of the province and volunteer their time and energy raising funds and awareness for Canuck Place in their local communities.

CHANGE MAKERS GE

CHANGE MAKER — PAUL DOCKSTEADER

19

CHANGE MAKER — CORA BOECKER “Through the 10-week training course, I started to understand more about the needs of a family as they go through this unexpected journey,” said Cora. “With each hour I spent with the children and families in the hospice during my training, I understood a little bit more about Canuck Place and the journeys of the families.”

Canuck Place Family Volunteer of 20 years, Cora Boecker.

LESSONS LEARNED AT CANUCK PLACE Cora Boecker has learned a lot in her 20 years as a Canuck Place Children’s Hospice volunteer. She was one of the first Family Support Volunteers when the hospice doors opened in 1995.

For two decades, Cora has witnessed the gentle dance of respect that takes place when a child is in the care of Canuck Place. How the nurses, physicians and support staff know when a child’s parents needs them to be there. And they also know when they need to be alone with their child.

“I know, that as a volunteer, I still only understand just a fraction of what a family experiences but I am eternally grateful for the many lessons that I have learned through Canuck Place.”

“With each hour I spent with the children and families in the hospice during my training, I understood a little bit more about Canuck Place and the journeys of the families.”

21

CHANGE MAKER — JANIE BURNS Janie worked as a Pediatric Intensive Care Unit nurse at the Royal Hospital for Sick Children in Edinburgh, Scotland until Canuck Place opened its doors in November 1995. “I would see a lot of death while at the hospital, and I always felt there was something missing when it came to acute care when kids died.”

Janie Burns, RN, providing consultation on the 24-hour mobile nursing care line.

TEAMWORK AND TRUST After 20 years with Canuck Place Children’s Hospice, Registered Nurse, Janie Burns, has seen many families come through the doors of the Vancouver facility. “When you see a

Now, after a lot of hard work by a dedicated specialized clinical team and 20 years of experience, Canuck Place cares for over 600 children and families and is recognized worldwide in the field of pediatric palliative care.

“Supporting the nursing team when there’s been a particularly complex family dynamic, or case, or a particularly hard week is always a challenge,” said Janie of her role as Nursing Coordinator. “Part of my job is to help people navigate these difficult situations.”

“We help families find their coping skills. They miss their child every single day, but with our care, they have built their tool kit to move forward to live for everybody else.” family and child come through our doors for the first time, there’s a lot of anxiety,” recalls Janie. “They know what a pediatric palliative facility means, but they really don’t know what we are about.”

Thank you Janie for helping to provide critical care to the children and families at Canuck Place.

23

WHAT WE DO THE NEED

50%

CARE OF

MOD ER

COMPLEXIT

Over the last 10 years, the total number of new different conditions and patients registered on diseases. the program has increased 115%.

Canuck Place Children’s Hospice | Annual Report 2014–15

Medical advancements mean children with complex conditions and diseases are living longer, but cure is not an option. Canuck Place cares for some of the province’s most medically challenged pediatric patients. Since 2009, the complexity of care has increased by 50%. This means more nurses and physicians are on staff delivering a higher acuity of care for over 160 different conditions and diseases.

• Art • Education

25

Areas of Care • Medical Respite and Family Support • Pain and Symptom Management

ED CAR UST E TR

DER OVI PR

• 24-hour Phone Consultation Support • In-house Clinical Care • End-of-Life Care • Grief and Loss Counselling • Recreation Therapy • Music Therapy

BABIES IN CARE UR O

Canuck Place Children’s Hospice started in 1995 with one child and her family. This year alone, over 600 children with lifethreatening illnesses and their families are supported in the hospice and in their home communities with the specialized medical care and support they need. Canuck Place is BC’s recognized pediatric palliative Tier 4 care provider under Child Health BC with patients being referred through BC Children’s Hospital, BC Women’s Hospital and pediatric specialist physicians. These children and their families face life-altering challenges and Canuck Place is there to support their journey, helping them live the end of life as fully as the beginning.

NG

Y

CARE AL IC

SPECIALIZED CLINICAL CARE

Since 2010, Canuck Place’s mobile clinical consultation team has increased annual outpatient care by 197%.

IENTS I N PAT CARE UR O

MAND DE

N

BILE CL IN MO

Since 2003, Canuck Place has seen 121% growth in the number of children and families in our care from rural and urban areas across BC and Yukon.

ADVANC I

INCREASE D

In the last decade, Canuck Place has seen a 67% There were 44 children increase in the number under the of children and families referred to the program.

There were 44 children under the age of one on the Canuck Place program in 2014-15.

WHAT WE DO

CLINICAL OUTCOMES

CANUCK PLACE CARE MAP

CHILDREN AND FAMILIES ON CPCH PROGRAM BY BC HEALTH REGION

Families who have a child diagnosed with a life-threatening illness have unique challenges and paths. This illustration depicts a possible family journey and the programs and care Canuck Place provides.

2014–15 8

1

40

• Life-threatening diagnosis

• Recreation therapy

• Newborns to 19 years old

• Counselling, play and music therapy

• Referral to CPCH • Eligibility reviewed

4

58

• Education and art

276

72

• Admission and intake to CPCH • Child-centred, family-focused — integrated clinical team planning and care

5

154

• End-of-life care • Memory making

—KIRSTEN CAMPBELL Advanced Practice Nurse

8

6

40

FRASER HEALTH

58

• 24-hour in hospice clinical care

3

• Pain and symptom management care • Respite for families in our family suites — care for children on our clinical floor

THE INVESTMENT

A lifetime of difference for families facing unimaginable circumstances

• Bereavement and loss counselling for parents, siblings 72 and families — for as long as support is needed • CPCH family events

154

“Every day at Canuck Place INTERIOR HEALTH I witness the VANCOUVER ISLAND beauty of helping NORTHERN HEALTH a child or family OUT OF PROVINCE living life to + UNKNOWN ADDRESSES the fullest.

What a gift.”

VANCOUVER COASTAL HEALTH

• 24-hour medical consultation phone line • Mobile clinical care team

2

FRASER HEALTH

VANCOUVER HEALTH Children COASTAL + Families on

Program by Health Region 2014–15

INTERIOR HEALTH

276

VANCOUVER ISLAND NORTHERN HEALTH OUT OF PROVINCE + UNKNOWN ADDRESSES 27

CLINICAL OUTCOMES

DIAGNOSTIC CATEGORIES FOR CHILDREN ON CPCH PROGRAM

TOTAL DEATHS ON PROGRAM

BY DIAGNOSTIC GROUP

2014–15

2014–15 20

2%

20

CNS CONDITION NEUROMUSCULAR CHROMOSOMAL/MULTI-ORGAN ONCOLOGY/CANCER

15

METABOLIC/BIOCHEMICAL

13%

CARDIOPULMONARY

19%

IMMUNOLOGIC/INFECTIONS

10

CHROMOSOMAL/MULTI-ORGAN

5

ONCOLOGY/CANCER

CARDIOPULMONARY

19%

IMMUNOLOGIC/INFECTIONS

0

METABOLIC/ BIOCHEMICAL

METABOLIC/BIOCHEMICAL

5

CONGENITAL SYNDROMES

29%

8 CARDIO PULMONARY

NEUROMUSCULAR

13

NEUROMUSCULAR

CNS CONDITION

e

2014 aths -15

IMMUNOLOGIC/INFECTIONS

2%

Tota lD

CHROMOSOMAL/ MULTI-ORGAN

16%

19 ONCOLOGY/CANCER

29%

12%

CNS CONDITION

9%

%

6%

CLINICAL OUTCOMES

1

1

0

*

* For reporting purposes, Congenital Syndromes are included in Chromosomal/ Multi-Organ numbers.

“When we got the news that he had Stage 4 Rhabdomyosarcoma with a 20% chance of survival, the family meeting with the professionals came almost at once. I don’t remember it well. Fear can get so big that you feel like you’re drowning. But I do remember that there was a Canuck Place nurse there, a Canuck Place doctor, and a Canuck Place counsellor.

Their presence was a life preserver for me.”

—MICHAEL TRESCHOW Canuck Place Dad to Sam 29

CLINICAL OUTCOMES CLINICAL PEDIATRIC PALLIATIVE CARE MOBILE CONSULTATIONS 2010–2014 Canuck Place physicians and advanced practice nurses provided 1,384 mobile consults for children and families in 2014-15. Mobile consults are provided to children and families all over the province in remote and urban locations in-home, in-hospital and over the telephone — getting care to families right where they need it the most.

1400

1200 Number of Consultations

PHONE CONSULTATIONS

1000

800

600

400 IN-HOME + HOSPITAL CONSULTATION VISITS

200

0 2010

2011

2012

2013

2014

31

CLINICAL OUTCOMES CAMPS +

AGES 4-8

Sibling bereavement group attendance at Vancouver in 2014–15

UN

Sibling attendance for 18 sessions

FUN IN

PARENTS

27 different recreation activities offered for children and families at our second provincial hospice, Dave Lede House and in the Fraser Valley community

T S HOU E HE

71 344

Parent bereavement group attendance in 2014–15

308

children, parents and siblings participated in Canuck Place recreation camps and Summer in the City programs

IN THE FRAS VALLEY ER

71 71

Sibling attendance for 14 sessions

F

AGES 6-12

GRAMS RO

62

P

Sibling bereavement group attendance at Dave Lede House in 2014–15

DAILY Music, play, volcano and Snoezelen Room sessions for children and families at Canuck Place

33

2,002

150

Provided by caring corporate teams

Patient Bed Occupancy

2014-15

1,025

2014-15

68

4

Oxygen tanks in-house

4

Patient length of stay in hospice

CADD machines in-house

2014-15

5 Physician experts in acute and complex pediatric palliative care

393 Admissions to CPCH

4

Different medications administered each year

2 Infusion pumps in-house DR

2014-15

Average number of children in-patient care

2014-15

Increase in Canuck Place Mobile Clinical Consults

Per 24 hours in 2014-15

197%

600 35%

Children + families on program + a 7% increase

Average number of family members Per 24 hours for respite support overnight in 2014-15

4

25%

2014-15

$40,511

8.5

Age of patients on CPCH program

1,493 M

793

O

2014-15

NT

H LY D O N

O

2 014-15

7,382 Partner Community Fundraisers 2014-15

2014-15

A giving army of 300+ volunteers donates 23,000 hours of service every year

Caring corporations who were donors to CPCH Gifts from foundations 2014-15

Average number of family members

2014-15

FT/PT equivalent pediatric palliative care nurses

S

2014-15

73

RN

R

2014-15

Donors who gave to Canuck Place last year

32

IV poles in-house

Helped fund the cost of feeding families for a month at Canuck Place

34 Staff participated in educational sessions To improve efficiency, effectiveness + excellence in care 2014-15

Number of BC Schools who raised funds for CPCH 2014-15

Canuck Place Children’s Hospice | Annual Report 2014–15

Children raised

40%

Over last 5 years 2010-14

35

FINANCIALS 2014–15 REPORT FROM THE AUDIT + FINANCE COMMITTEE

We are also extremely fortunate to have received a $3M grant from the Province of British Columbia which helped us maintain existing services and allowed us to begin limited community-centred services from our new Abbotsford facility.

Until we have stable committed funding sufficient to support both our existing operations in Vancouver and Dave Lede House in Abbotsford, we will prudently focus on maintaining the excellent level of service and care we provide from our Vancouver hospice, keeping all discretionary expenses under tight control, and work towards continuing our phased approach to increasing operations at Dave Lede House. We do recognize the need for substantially higher levels of revenue generation in the future to fund full operation of our second hospice in Abbotsford allowing us to provide services to a significantly greater proportion of the children and families of BC who need them.

At our March 31, 2015 year end we were in solid financial position, with a strong balance sheet and expenditures well under control.

The 2015 surplus of $838,000 as well as the operating reserves we have established will assist us in weathering uncertain revenue streams day to day and maintain operations.

STATEMENT OF FINANCIAL POSITION

31 MAR 2015

31 MAR 2014

ASSETS

Current assets Long term investments Capital assets Total Assets

$5,892,969

$5,922,347

320,000

-

15,717,715

15,962,552

$21,930,684

$ 21,884,899

$1,496,873

$2,896,047

LIABILITIES + NET ASSETS

Current liabilities Obligations under capital lease Deferred capital contributions Net assets Total Liabilities + Net Assets

17,029

51,086

12,173,165

11,532,608

8,243,617

7,405,158

$21,930,684

$21,884,899

$5,418,874

$7,209,495

5,090,431

4,081,682

130,000

130,000

STATEMENT OF OPERATIONS REVENUE

Donations Province of BC Canuck Place Children's Hospice Foundation Interest and other

747,863

284,057

$11,387,168

$11,705,234

Staffing costs (including physicians, nurses, other)

6,983,214

6,652,755

Direct program expenses

Total Revenue EXPENSES

2,188,316

1,913,101

Marketing + Promotion

124,890

132,297

Regulatory + Administration

495,940

489,585

Amortization Total Expenses Contributions to Canuck Place Children's Hospice Foundation Surplus / (deficiency) of revenue over expenses

756,349

446,742

10,548,709

9,634,480

-

1,800,000

$838,459

$270,754

The complete Canuck Place Children’s Hospice Society financial statements audited by KPMG LLP Chartered Accountants and from which this summary is extracted, are available upon request and on www.canuckplace.org.

As a Registered Canadian Charity, Canuck Place is required to file an annual information return with the CRA, a portion of which is available to the public.

Canuck Place Children’s Hospice | Annual Report 2014–15

The fiscal year ending March 31, 2015 was financially challenging for Canuck Place Children’s Hospice, and our final results, which show a year end surplus of $838,000, are a testament to the careful control of expenditures and program expansion that our Senior Leadership Team has continued to apply. The careful building of the development team allowed us to exceed many of our donation targets; however a significant amount of general donations were diverted to complete the capital requirements of our Abbotsford project. Despite reductions in major gifts from some of our usual sources and a significant drop in the value of bequests received from the estates of individual supporters, we are extremely grateful that many long term supporters and a growing number of new donors provided much needed funding to continue our existing programs.

CANUCK PLACE CHILDREN’S HOSPICE SOCIETY

37

FINANCIALS 2014–15 UNAUDITED FINANCIAL HIGHLIGHTS

CANUCK PLACE CHILDREN’S HOSPICE SOCIETY

CANUCK PLACE CHILDREN’S HOSPICE FOUNDATION STATEMENT OF FINANCIAL POSITION

31 MAR 2015

31 MAR 2014

ASSETS

Current assets — investments Total Assets Net assets Total Liabilities + Net Assets

$6,070,999

$6,021,990

$6,070,999

$6,021,990

$6,070,999

$6,021,990

$6,070,999

$6,021,990

SOURCE OF FUNDING: 2014–15 INTEREST + OTHER

1%

STATEMENT OF OPERATIONS REVENUE

Donations

$160,527

$150,570

-

1,800,000

Interest and other

70,200

51,277

Total Revenue

230,727

2,001,847

38,980

21,980

Contribution from Canuck Place Children's Hospice Society

Regulatory and administration Contribution to Canuck Place Children’s Hospice Society Surplus of revenue over expenses

142,738

130,000

$49,009

$1,849,867

45%

PROVINCE OF BC

54%

DONATIONS

SOURCE OF DONATIONS: 2014–15 PLANNED GIVING

4% 1%

INTEREST + OTHER

CFKF*

5% ANNUAL GIVING

10%

GALAS

45%

11%

PROVINCE OF BC

“We feel so blessed to benefit from the support offered by Canuck Place. Griffin has special needs and Canuck Place is one of the places where we end up feeling like a special family.

We have learned to balance the bad with the good, and be grateful for all the blessings we have.

—ALYSONE MARTEL Canuck Place Mom to Griffin

24% INDIVIDUAL, CORPORATE + COMMUNITY

39 * Canucks for Kids Fund

FINANCIALS 2014–15

63%

CLINICAL CARE NURSING + PHYSICIANS

USE OF FUNDS FOR PATIENT CARE Through all stages of a child’s illness, an individual program is designed to meet the needs of each family. Services include 24/7 physician and nursing support and consultative services, end-of-life

care, pain and symptom management, respite care, school, music therapy and counselling. Use of funds for patient care costs include the following:

12%

FACILITIES + GARDEN •

Providing a home-like, comfortable atmosphere

Physicians

•

Fully wheelchair accessible

Respite

•

The residence is surrounded by beautiful gardens

•

Clinical care nursing

• • •

Pain and symptom management

•

Medicine, medical supplies, pediatric medical equipment

•

Clinical mobile consultations

•

24-hour BC-wide patient care hotline

9%

3%

FOOD SERVICES + HOUSEKEEPING

VOLUNTEER SERVICES

RECREATION THERAPY

6%

COUNSELLING

7% FOOD SERVICES + HOUSEKEEPING

FACILITIES + GARDEN

•

Provide nutritional and dietary meals for the children and families

•

Ensure the hygienic needs of the children and families are met

•

Provide additional comfort and support to family members throughout their stay

9%

12%

63%

CLINICAL CARE NURSING + PHYSICIANS

7%

COUNSELLING Counselling services are available to parents, siblings, loved ones and the child, to assist them in finding the courage and resources to cope with their challenges both during the child’s illness and after their child dies.

•

Counselling and grief support

•

Spiritual care

•

Social work

•

Expressive therapies

•

School program

•

Art program

6%

3%

RECREATIONAL THERAPY

VOLUNTEER SERVICES

Recreational therapy is an immensely important aspect of Canuck Place’s integrated care.

Canuck Place volunteers provide care and support in the following areas:

•

Full-time recreational therapist

•

Exciting and age-appropriate excursions for the children

• • •

Equipped vehicles to transport children in wheelchairs Excellent on-site play and recreational facilities Snoezelen room — a multi-sensory room

•

Family volunteer

•

Peer volunteer

•

Reception volunteer

•

Kitchen volunteer

•

Garden volunteer

•

Indoor/Outdoor maintenance volunteer

•

Housekeeping volunteer

•

Volunteer driver

“There’s something important about the people who work here every day. They recognize when things need to change, develop, or evolve to serve and care for children and families. This is the momentum that drives excellence in pediatric palliative care at Canuck Place.”

—BETTY DAVIES Professor of Nursing, University of Victoria and Canuck Place Founder

41

THANK YOU Canuck Place Children’s Hospice gratefully acknowledges the following organizations and individuals for their generous support of CPCH programs and services in the 2014-15 fiscal year: *Denotes multi-year gift

GIFTS FROM ORGANIZATIONS

CIBC*

$1,000,000+

NWM Private Giving Foundation

The Ledcor Group of Companies*

Playtime Gaming Inc.*

Province of BC

RBC

Variety — The Children’s Charity* $500,000 – $999,999

Canucks For Kids Fund $100,000 – $499,999

Bank of Montreal* BC Bakery and Deli Foundation* Blackham Family Foundation*

The Grayross Foundation

PwC & Richmond Auto Mall Recreation Vehicle Dealers Association of British Columbia* $25,000 – $49,999

The Andrew Mahon Foundation* CIBC Children’s Foundation Dilawri Group of Companies

Celtic Cross Charitable Foundation*

Scotiabank

The Clark Family Foundation

True Directions Charitable Foundation

Colin B. Glassco Charitable Foundation for Children Cooke Family Foundation of Hope

Sid Dickens Inc.

WESTSIDE Tom Gradecak Realty W J Weaver Foundation

Deans Knight Capital Management Ltd.

$5,000 — $9,999

Farris, Vaughan, Wills & Murphy LLP

Air Canada Foundation

Great-West Life Assurance Company

AMB Holdings Ltd.

Adera Foundation Society Allmar Social Committee

HAB Family Foundation

Anglican Foundation of Canada

The Howard Foundation

Audio Video Unlimited

Morguard Investments Limited — Sevenoaks Shopping Centre

BC Ferry Marine Workers’ Union — Young Workers Committee

Country 107.1*

The Giving Tree Foundation of Canada

Envision Financial*

HomeLife Benchmark Realty

First National Properties Ltd.

Lafarge Canada Inc.

The Mutual Fire Insurance Company of British Columbia

BC Hockey Benevolent Foundation

Goldcorp Inc.*

May and Stanley Smith Charitable Trust

Naked Eye Enterprises

Grant Hill Holdings Ltd.

Canadian Materials Handling & Distribution Society

Mertin Hyundai*

Nicola Wealth Management Ltd.

RBC Dominion Securities Inc. — Abbotsford Branch*

Plenary Group (Canada) Ltd.

Star 98.3 *

Vitalus Nutrition Inc.*

The Sutherland Foundation Inc.

Nuheat Oakridge Centre Pan Pacific Whistler Prospera Credit Union

Centaur Products Inc. The Christina and Hedley G. Ivany Charitable Foundation

The R K Grant Family Foundation

The Djavad Mowafaghian Foundation

$10,000 — $24,999

The Radcliffe Foundation

Envisio Solutions Inc.

AFL Global

Raymond James Canada Foundation

Epic Entertainment Corp.

Ritchie Bros. Auctioneers

Blackberry Ltd.

Fix Auto Abbotsford

Robert L. Conconi Foundation

The Hardy Family Foundation

Aldergrove Credit Union *

British Columbia Shopping Centre Association

Samsung Electronics Canada Inc.

Hemisphere Energy Corporation

The Children’s Oral Care Center*

Chan Foundation

Scamp Transport

TELUS Trans-Continental Textile Recycling Ltd. The Valley Feed Bag, Inc.* YVR for Kids $50,000 — $99,999

Army Navy & Air Force Veterans in Canada

FirstService Residential BC Ltd.

The Historic Dewdney Pub

Privacy Policy Canuck Place is committed to protecting the privacy and confidentiality of your personal information.

To read more about our Privacy Policy, visit www.canuckplace.org/privacy

43

IBM Canada Ltd. MacKay CEO Forums Mondia Alliance Napaja Enterprises Ltd. Nighthawk Fund OCL Industrial Materials Ltd. Patrick Roberge Productions Inc.

BC Federation of Foster Parents Association Okanagan Area

Dylan D. Reece Financial Services Inc.

K&H Dispatch Co. Ltd.

One City Window Cleaners

Beatty Floors

Dynamic Speciality Vehicles Ltd.

Kids in the Grove Daycare

Bemco Pacific Services Inc.

Edelman

Ken and Eva Hansom Fund

Opus DaytonKnight Consultants Ltd.

BFL Canadian Insurance Services Inc.

Electronic Arts (Canada) Inc.

Blake, Cassels & Graydon LLP

Enterprise Paper

Emerson Drive Touring

Knight Piesold Ltd. Koffman Kalef LLP Kronier & Sparrow Ltd. Ladies Auxiliary of the Royal

“Along the ride there’s tears, there’s thoughts, there’s prayers, there’s all kinds of emotional ups and downs throughout the whole day. All you have to do is go through a tour of Canuck Place and see how much it means to the kids and the families.”

— JEFF BANDURA, Captain, Ride for Hope

Orbis Investments (Canada) Limited

Progressive Sealing Inc. Provincial Employees Community Services Fund Retirement Concepts Shape Property Management Summit Sheet Metal Ltd. The Westin Bayshore

Bosa Foods Brady Electrical Brandron Consulting Brandy Farms Inc. British Columbia Electrical Association

Venterra Realty (Canada) Inc.

Burberry

$1,000 – $4,999

Canadian Western Bank

486800 BC Ltd.

Canstar Construction Ltd.

98 Corporate Group Resource Ltd.

Canucks Sports & Entertainment

Able Irrigation Ltd.

CDP Marketing Ltd.

Accenture Ltd.

CertaPro Painters

Accurate Glass Ltd.

Champion Window & Pressure Cleaning

Alexander Dubichev Alianz Development

Carewest Real Estate Service

CLD Services (2003) Ltd.

Alive Publishing Group Inc.

CNR Employees Charities Chest

Allied Plumbing Heating & Air Conditioning Ltd.

Collins Barrow

Angus Reid Enterprises

Corporate Electric Ltd. (Whistler Division)

Ash and Jess Holdings Ltd.

Crofton House School

Aspen Planers Ltd.

District of Maple Ridge

Associated Labels

Double Deck’d Poultry Ltd.

Bar-El Building Maintenance Ltd.

DVC Ventures Inc.

Farm Credit Canada Fasken Martineau DuMoulin LLP Fehr Strata Repairs Ltd. Field Management Services First National Financial LP

Canadian Legion Cloverdale #6 Ladies Auxiliary to Abbbotsford Aerie #2726 — Fraternal Order of Eagles Ladies Auxiliary to New Westminster Aerie #20 — Fraternal Order of Eagles

Five Star Building Maintenance Ltd.

Latham’s

Global Landmark Investments Inc.

Lintus Resources Limited

Global Shoe Connection Inc.

Maple Ridge Eye Care Optometrists

H.Y. Louie Co Ltd. Hal Industries Inc. Hammerberg Altman Beaton & Maglio LLP Harris Rebar Headwater Equity Partners Inc. Holland America Lines Hotel BLU Howe Sound Pulp & Paper Corporation

Lehigh Hanson Materials Limited

Me & Lewis Ideas Inc.

The Original Cakerie Ltd.

W.D.I. Services Ltd.

Paul and Kathryn Dunstan

Pan Pacific Vancouver

W.J. Mouat Secondary School

(1) Anonymous Donor

Para Space Landscaping Inc.

Walker Industries Holdings Ltd.

$10,000 – $24,999

PCL Constructors Westcoast Inc.

Waste Management Association of British Columbia

Bill and Gloria Tyler

Howard and Gail Addison

Penny and Alf Wall

Waterstreet Wealth Management Inc.

Mr. & Mrs. W.E. Couling

Colin and Jane Warner

Neil Duke and Candace Yip

Dr. Eric Webber and Dr. Farah Valimohamed

Phoenix Restorations Ltd. Piteau Associates Engineering Ltd. PQ Systems Ltd.

Dr. Arv Sooch and Dr. Sevena Khunkhun Lorne and Melita Segal Alan and Margaret Souther

Prostar Painting & Restoration Ltd.

Wawanesa Mutual Insurance Company

Doug and Sandy Corsan Dave Crosby

Tim Young

R.C. Purdy’s Chocolates Ltd.

Well Fed Artist

Bruce and Sandra Gibson

Colin Yu

ReMax Little Oak Realty

Westminster Savings Credit Union

Kenneth R. Issel

(3) Anonymous Donors

Westmont Hospitality Canada Limited

Allan Kiss

$1,000 – $4,999

Erika Klassen

Elaine Adair

Weston Bakeries Ltd.

Clive and Susan Lonsdale

Yvette Adams

Bjorn and Rochelle Moller

Rocky-Peak Holidays Ltd.

Whistler Blackcomb Lift Maintenance

Amir and Yasmin Ahamed

Brian Paes-Braga

Rogers Foods Ltd.

Vince Albanese

White Hill Production Inc.

Lucy Prentice

Rolfe, Benson LLP

Ken Alexander

Windsor Plywood Foundation

Azad and Yasmin Shamji

Rosemary Rocksalt Ltd.

Anne Ambroziewicz

Winning Edge Sales

Jason and Lisa Scharfe

Rotary Club of Abbotsford Sumas

Woodland Park Elementary School

Jennifer Reid

Dr. Shazhan Amed and Salim Popatia

Graeme and Carolyn Sewell

Zul Amlani

Richmond Funeral Home RKM Services Ltd. Rockridge Ventures Inc.

RT Agencies Inc. Running Room Inc. Sahara Sisters Group Saxbee Insurance SFU Community Corporation

WoodWorks The Hardwood Floor Company Ltd.

$5,000 – $9,999

WorkSafeBC

David and Susan Ainsworth

Worldwide Carpetizing Ltd.

Deb and Don Breen

GIFTS FROM INDIVIDUALS

Mark Chala Eric and Tracey Christiansen

$500,000 – $999,999

Mike Cinnamond and Jan Watson

Peter and Debbie Ash*

David and Deborah Cottrell

Spectra Energy

$100,000 – $499,999

Wayman and Penny Crosby

The Sports Exchange

Paul and Dayna Docksteader

Nelson and Gilda Drozdowich

Paul and Robyn Mertin*

Rob Edel and Karen Ikeda

Ronald and Terry Robinson*

Frederick Fairey

SickKids Foundation Sony Canada

Indena USA

Meadowfresh Dairy Pro Ltd.

Street Capital Financial Corporation

Island City Baking Co.

Meadowlands Horticultural Inc.

Surespan Group

John and Susan Rose

David Foley

J. Redpath Trucking Inc.

Mini-Load Disposal Ltd.

Textile Trimmings

Linda Seiffert

Bill and Betty Lou Fox

The J.W. McConnell Family Foundation

Mountain Fire Protection Ltd.

Ken and Betty Voth

Frank Giustra

Music Heals Foundation

Thompson Valley Funeral Home Ltd.

John Edward Bentley Fund

Normandie Poultry Farm Ltd.

United Parcel Service

Jones Food Store Equipment Ltd.

Christopher and Tyra Skibington

Tony Ritter and Jan Behm

SDM Realty Advisors Ltd.

MDA Corporation

Mike and Leah Mansell

Vista D’oro Farms & Winery

Maxxam Analytics International Corp.

MD Financial Management Ltd.

Wes and Brenda Koop

John and Claire Nicola

Orca Gold Inc.

Sandy Hill Elementary School

MD Cosmetic & Laser Clinic Ltd.

Vancouver Security Management Ltd.

$25,000 – $49,000

Mathisen Family Private Foundation

McMillan LLP

Scott Keast and Arleigh Wood

Ron and Karen McNeil

Geoffrey and Felicia Gudewill

Chris Archbold James and Marie-Claude Arnott David and Heather Ashley Siobhan Aspinall Janet Barker Al and Pam Beaudry David and Rhonda Beaupre Christian Behrenbruch Marsha Belanger Jason Bell Connie Bennett Rolf and Helen Bertler Dave and Amber Bezahler Laura Bicknell Alessandro and Nicole Bitelli Carolynn Blair

Canuck Place Children’s Hospice | Annual Report 2014–15

Vela Wealth Management Inc.

British Columbia Institute of Technology

The Fairmont Chateau Whistler

$50,000 – $99,999

Vancouver Sun Children’s Fund

ReMax Sabre Realty BMS Plumbing & Mechanical

Vancouver Kiwanis Welfare Foundation

45

Brian and Rose Blamey

Sylvester and Maria Dye

Shafiq and Azmina Karmali

David Mifflin

Karen Rosenberg

Caitlin Veuger

Drive Digital

Artex Barn Solutions

Dan Blue

Helen Edwards

Andrew Kemper

Cynthia Miles and Paul Balfour

Larry and Marian Rosse

Lyle and Elaine Waldorf

Odyssey Films

Aquascape Inc.

Kim Boileau

Marianne and Robert Eng

Brent and Laura Kennelly-Mohr

Gary and Barbara Miller

Bo and Reut Rothstein

Warren and Twyla Wall

Robert and Kathy Brady

Morris Ergas

Michael and Jill Kenney

Keith and Sonja Mitchell

Ethel Samoleski

Dr. Katie Walls

Taylor Briggs and Heather Maciver

James and Katherine Fenton

Daren Kinnaird

Betty Montpellier

John Sandrelli and Mary Buttery

Mark and Brenda Warkentin

Kristy Brinkley

Aprille and Randy Ferrario

Bernice and Alan Kirkpatrick

Trang Do Moret

Dr. Nelson S. Savein

Iain and Marni Brinton

Jan Fisher

Tom and Teresa Knoepfel

John and Marianne Mulder

Jonathan Burke

Ryan and Carly Fox

Eda Koot

Thomas and Lori Burley

Jason Friesen

Douglas Burt Ronald and Penny Bush

$10,000 – $24,999

AviSina Properties Ltd.

Rebecca Bollwitt

Ryan and Cindy Beedie

Canterbury Coffee Food Service Ltd.

Peter Bentley

Joseph Warren

Big White Ski Resort

Geoff and Cindy Scott

Ian and Judy Weinstein

Cavalier Jewellers Ltd.

Neil Blomkamp and Terri Tatchell

David and Cheri Murphy

Jack Seguin

Lis and Bruce Welch

Bloodline Design

Mike and Amanda Krause

Mark and Shanee Myles

Ella Seiffert

Royal Riviera Saint-Jean-Cap-Ferrat

Ted and Alice Friesen

John and Amanda Kump

Ryan and Freda Neilsen

Ken Selvaraja

Chris Gailus and Jane Carrigan

Lacey-Rae Kvist

C M Ng

Dean and Julie Shepard

Merv and Lisa Byers

Dave Gardiner

Vincent Kwong

Dennis and Leanne Ohman

Richard Short

Dr. Andrew Campbell

Effie Genovese

Dr. Salim and Robyn Lalani

Carole Olsen

Zareen Siddoo

Cleve Carleton

Michael Gibney

Ravi Lally

John and Leah O’Neill

Randall Siteman

Stuart and Christie Case

Greg and Karen Gilkyson

Stanley Lang

Amitis Panahi

Maureen Skidmore

David Chalmers

Ken Gordon

Craig Langdon

Baljit and Mady Parmar

James and Katharine Smith

Jeff and Bettina Charpentier

Michael Grant

Angela and Christian Larkin

Colleen Patrick

Leo and Jane Smyth

Dr. Leslie and Pat Chasmar

John Gray

Dr. Darren and Emily Lazare

Annabel Perry

Moe Somani and Salma Mitha

Mai Lin and Yongjin Chen

Justin Green

Graham and Angela Lee

Samuel and Margaret Perry

Jason and Monica Soprovich

Derrick and Carolyn Cheyne

Krista Green

Jeffrey Lim

Stephanie and Michael Petrie

Eric and Elizabeth Southam

Karina and Gord Chow

Jon and Lisa Greyell

Peter and Jill Longhurst

Ermes Pez

David C. Stalker

Malcolm and Bonnie Christie

Kris and Steve Gustavson

Dr. Peter Louie

Ernest and Rose Poignant

Randy and Janice Staub

June Clarke

Thomas and Lisa Haas

Richard Lowy

Ron Potter

Pamela and Peter Steunenberg

Paul Clausen

Leslie Anne Hall

Yi Luo

Bruce and Anne-Marie Powell

Carl and Marianne Stewart

Deryk Whitehead

TELUS

Oliver and Shirin Bock

David Collins

Beverly Haluschak

Scott and Maureen Lyons

Dennis and Ellen M. Powell

Murray and Rita Swanson

Joan Wiggins

Brascia’s Tailor

Gary and Marilyn Corbett

Janet S. Hayes

Kathy MacDougall

William Pritchard

Matt Switzer

Rick and Bev Wood

Westcoast Resorts — Haida Tourism

Kenneth Cowie

Gurdev Hayre

John and Karen MacPhail

David and Isobelle Purdy

Michael Taylor

Judith Woods

$5,000 – $9,999

Burberry

Dory Cumblidge

Elizabeth Jane Hetland

Dr. Jas and Baksho Madahar

Sylvia and John Quilty

Naz Taylor

Ruth Wright

Burritt Bros. Carpets

Cactus Club

Ralph Currie

Dr. Mark and Joan Hill

Jeff Maloney

Thomas Quinlan

Mark Therriault

Dongchao and Danxia Yang

Electronic Arts (Canada) Inc.

Canadian Closet

Karan Dale

Gabriel Hoffart

Hanif Mamdani

Jean Rae

John Thompson

Eddie Yen

Richard Genovese

Capilano Golf & Country Club

Frank and Petra Danielson

Bob Hole

Zahra Mamdani

Dan Ransom and Karrie Faucher

Merrena Lea Thompson

Jack and Donna Lee Zaleski

Jim and Laurie Case

Rebecca Darnell

Steven Holfeld

David Marshall

Richard C. Raymond

Xi Yao Zhang

Martin Davis

Florence Hungerford

Shirley Marshall

Anna-Maree and Brian Redekop

In memory of George Tough and our grandson Andrew Homeniuk

Greater Vancouver Woodturner’s Guild

(7) Anonymous Donors

Holland America Lines

Ronald Cliff

Alceo DeAnna

Tristan and David Jagger

Grant and Jane Maxwell

Marie Redekop

Dee and Amar Dhaliwal

Craig James

Lynne and Brian McArdel

Don and Maggie Reimer

GIFTS IN KIND

SCA Tissue

Michael Donovan

Derek and Rhonda Janzen

Dan and Jamie McMillan

Gavin and Gillian Reynolds

$100,000 – $499,999

(1) Anonymous Donor

Ernie Dougherty

Brad Jarvis

Margaret McNeil

Tanya Rezansoff

Irene Jane McLennan

$1,000 – $4,999

Martin Davis

Russell Scott Dowling

Jess Jewell

Dr. Ailve McNestry

Kirsten Ridd

Alistair and Arlene Johnston

Paul and Melissa Meehan

Kurt and Diane Ritcey

$25,000 – $99,999

Darren and Fiona Entwistle

Phil and Sally Dreaver

Philip and Jennefer Vanderpol

Terry Alexander

Brad Johnstone

Herbert and Maria Menten

Paul Roberts

Canucks for Kids Fund

Estee Lauder

Beverly Duke

Stanley and Patricia VanKeulen

Tony and Kim Allard

Hassan Karim

Allison Mick

Joan Robertson

Canucks Sports & Entertainment

Executive Hotels and Resorts

Jamie Duncan

Michelle Vest

All Seasons Mushrooms Inc.

David and Margaret Tredgett Albert Tseng Peter Tsiandoulas Pieter and Fran Vanderpol

full when you walk out of there.”

— GEORGE STROUMBOULOPOULOS Host, Hockey Night In Canada Pictured here with Vancouver Canucks Alumni, Stan Smyl

Lanka Jewels

Kristy Brinkley

Chanel Coast Restaurant COBS Bread Coates Portrait Design

Canuck Place Children’s Hospice | Annual Report 2014–15

Gavin Toy and Shelley Williams

“There is just love, it’s a place filled with love. And the older you get, the more you realize that that’s really what matters. You see that at the hospice and your heart is

47

Eye Candy Optical

In Kind Services

False Creek Healthcare Centre

$25,000 – $49,999

The Fiammetta Toy Co. Inc.

94.5 Virgin Radio

Fairmont Heritage Place At Nature’s Door

Country 107.1

Effie Genovese Frank Giustra Grouse Mountain Resorts Harry Rosen Inc. Reynaldo and Melanie Hernandez Jim and Mary Hinds Holt Renfrew Jas Hundal Eugene Kwan Kevin Layden

Global BC Television Star 98.3 TSN 1040 The Vancouver Sun Vancouver Sun Children’s Fund $10,000 – $24,999

Abbotsford News Jelly Marketing Vancity Buzz The Vancouver Courier

KEY COMMUNITY PARTNERS + EVENTS Allmar’s 3rd Annual Charity Shotgun Golf Tournament 23rd Annual Greater Vancouver APEGBC Golf Tournament Ariel’s Amazing Race in memory of Ariel Olsen BC Bakery and Deli Foundation Golf Tournament and Dinner BC Electrical Association Luncheon BC Ferry Marine Workers Union — Young Workers Committee BC Broker Lender Hockey Tournament BC Shopping Centre Association Annual Charity Golf Tournament

Jamie Booth Golf Classic Key Club of Vancouver Westside Harmonies for Hope Concert LaFarge Customer Appreciation Golf Tournament Littles Hearts Okanagan Fundraiser M & P Mercury Annual Sea Ray Rendezvous Maple Ridge Skating Club 2015 Showcase Maxxam Analytics Employee Fundraiser 5th Annual Mike Gibson Memorial Golf Tournament Iceman Racing Team and Tim & Nancy Nemeth Fundraiser Noah Yelizarov Memorial Hockey Tournament

George and Kelly Leroux

$5,000 – $9,999

Harald Ludwig

Air Canada Foundation

2014 BCIT Nursing Grad Class Fundraiser

Lou’s Bar and Grill

(1) Anonymous Donor

Berry Industries Golf Tournament

Pan Pacific Whistler Ironman Fundraiser

Dr. Peter Lutsky and Shari Goldman-Lutsky

$1,000 – $4,999

Business Leaders Golf Tournament

Pirates for Canuck Place Halloween Fundraiser

CMHDS Annual Charity Classic Golf Tournament

Pose With A Purpose Fundraiser

Maple Leaf Quilters MD Cosmetic and Laser Clinic Medical Rejuvenation Centre Naturally Homegrown Foods Ltd. The News Group Canada

IPAC Chemicals Ltd. J. Redpath Trucking Inc. Something Fishy Aquariums Tidy Trailers True Colours Photography

John and Claire Nicola

ESTATES

Brian O’Sullivan

Florence Verlene Celentano

Photos by Kathryn

Constance Beatrice Davis

The Plaza Galleries

Lois Ellen Davis

Predator Ridge Resort

Dr. Sherold Fishman

Pro Organics

Janet Etheline Gilbert

The Room at Hudson’s Bay

William Alvin Ivey

John and Susan Rose Ross Penhall Inc.

Hannelore Johanna Martha Leman

Graeme and Carolyn Sewell

Mary Sharon MacLean

Steve Nash Fitness World & Sports Club

Alice Joyce Middleton Patricia Florence Morrison

Compugen Employee Fundraiser Crofton House Holiday Market Devun Walsh Charity Classic Golf Tournament Exercise is Therapy at the Fan Club Fundraiser Fairmont Chateau Whistler Trees of Hope First Service Residential and Friends Holiday Fundraiser Fraser Valley Spring Business Gala Fraternal Order of Eagles Ladies Auxiliary, Provincial Madam President Carol Edgington’s Charity of Choice The Giggle Dam Dinner Theatre Fundraiser H.J. Cambie Secondary School

Textile Image Inc.

Josephine Lavina Perkins

Vitalus Nutrition Inc.

Helen Pincombe

Weaver Distribution Agencies Ltd.

The Historic Dewdney Pub Community Nights

Gordon Quaggan Rice

WestJet

Hoffest Curling Bonspiel

Margaret Bain Sellars Fred Joseph Wharton

14th Annual HomeLife Charity Golf Classic

(1) Anonymous Donor

Hotel BLU Grand Opening

PwC & Richmond Auto Mall 29th Annual Charity Golf Tournament Queen’s Park Neighbourhood Giganitc Garage Sale & Team Dave Vallee Re/Max Sabre Realty Annual Charity Golf Tournament Ride for Hope Sahara Sisters Group Fundraising Dinner Sandpiper Sanitarium Haunted House Stella’s Cuddle for Canuck Place The Sports Exchange Skate Sharpening Fundraiser Thompson Valley Golf Tournament Tough Mudder Fundraiser in Honour of Jenna and Lauren Delima Kappa Alpha Theta KATwalk Fundraiser Vista D’oro Farms & Winery Fundraiser WMABC Golf Tournament

49

BOARD OF DIRECTORS 2014-15

Canuck Place Children’s Hospice accredited with Exemplary Standing by Accreditation Canada

CPCH Society JOHN NICOLA (CHAIR) R. THOMAS BURLEY MICHELLE CYBULIAK NEIL DUKE LAURA EDWARDS KATE FURBER PETER GLOWACKI KRISTYNA GUSTAVSON GORD HUSTON HELEN H. LOW DARREN MILLARD MARK MYLES ANAR POPATIA JOHN ROSE PATTI SCHOM-MOFFATT GAVIN TOY KEN VOTH KATHERINE WHITTRED

CPCH Foundation JOHN NICOLA (CHAIR) R. THOMAS BURLEY NEIL DUKE GORD HUSTON PATTI SCHOM-MOFFATT GAVIN TOY

Canuck Place Children’s Hospice was accredited with Exemplary Standing by Accreditation Canada; the highest level of accreditation granted to healthcare organizations, following an assessment of the quality of its services with nationally accepted standards.

Accreditation Canada is an independent, not-for-profit organization that sets standards for quality and safety in health care and it accredits health organizations in Canada and around the world.

Organizations that are accredited

by Accreditation Canada undergo a rigorous evaluation process.

Following a comprehensive selfassessment, trained surveyors

from other accredited health organizations conduct an on-site survey to evaluate the organization’s performance against Accreditation Canada’s standards of excellence.

Canuck Place programs and services were assessed during a three day on-site survey through the following sets of standards: governance; customized leadership; infection prevention and control; hospice, palliative and end-of-life services; and customized management of medications. Canuck Place was assessed against national standards comprising of almost 400 applicable criteria and met all the required organizational practices.

The report issued by Accreditation Canada identified many of CPCH’s strengths including responsiveness to change, new challenges and the inclination toward innovation as contributing factors to its recognition as a leader in the field of pediatric palliative care. Research, best practices and knowledge exchange were identified as strategic priorities and there is strong evidence that focus and effort are being applied to these areas.

BOARD OF DIRECTORS 2015-16 CPCH Society JOHN NICOLA (CHAIR) NEIL DUKE KEVIN FALCON KATE FURBER GORD HUSTON PETER GLOWACKI KRISTYNA GUSTAVSON DR. STEVE KLINE DARREN MILLARD MARK MYLES ANAR POPATIA GILLIAN TRESCHOW GAVIN TOY KEN VOTH

CPCH Foundation JOHN NICOLA (CHAIR) GORD HUSTON GAVIN TOY KATE FURBER NEIL DUKE MARK MYLES

51

“Canuck Place helps us to get through each day without Alexis. Having the bereavement team available is phenomenal because there isn’t anything like it in Victoria.”

“Going to Canuck Place helps us to be aware there are other families going through similar things – you see how other people cope with it, and you understand better and not feel so isolated.”

— JESSICA KEATING Bereaved Canuck Place Mom to Alexis

— MUNDI FAMILY with son and brother, Kalin

“Canuck Place allows Chase to have independence from us. When he gets to stay at the house on his own, I think having that freedom is a huge benefit to him.”

TRACEY CHAPPLE Canuck Place Mom to Chase

“I love everything about Canuck Place.

The kids, they have so much courage, so much resilience, so much life in them.”

— ALAM LAKHANI Canuck Place Volunteer

“My friends think it’s really kind of me to donate money from my birthday. They say I’m a really good role model so they try to follow my lead.”

— JACOB WONG Team Canuck Place Fundraiser

“It doesn’t feel like a hospice.

It feels warm and inviting, like family. The clinical team understands how to take care of our daughter and her demanding medical needs.”

— CHERIE EHLERT AND MATT COX with their daughter, Charlie-Anne

53

joy

courage

gratitude

“I’ve really learned so much about families, about working with a team, about what it means to give fantastic, compassionate care, and I’ve grown in so many ways personally.”

—DR. HAL SIDEN Canuck Place Medical Director

grace 55

“We first heard about Canuck Place from Brenda Eng. I was so inspired by the care our little girl, Rachel, received. I will never forget Canuck Place and the “I have cared for many children love and beautiful death that they helped usher in. I as a pediatric Their lives remember when Rachelnurse. died, it was early dawn and the robins were wildly singing for mydignity, little angel out and spirits embody grace, the window.

It was amazing and a heartbreaking courage, andankindness.” moment — and Canuck Place brought care, beauty —BRENDA ENG and peaceful love. Because of the care at Canuck Pediatric Nurse Place I found my purpose. I went toPractitioner nursing school and Canuck Place Founder at the age of 30 and now work as a Palliative Care Nurse. I will always be grateful to Canuck Place.”

KIM WOLTER Canuck Place Mother to Rachel

The names on this tree represent some of the lives who have graced the Canuck Place program.

canuckplace.org canuckplace.org CanuckPlace CanuckPlace

@CanuckPlace @CanuckPlace

@CanuckPlace @CanuckPlace

CanuckPlace CanuckPlace

REGISTERED REGISTERED CHARITY CHARITY NUMBERS: NUMBERS: Canuck Canuck Place Place Children’s Children’s Hospice Hospice Society Society 13386 13386 7523 7523 RR0001 RR0001 || Canuck Canuck Place Place Children’s Children’s Hospice Hospice Foundation Foundation 86370 86370 4920 4920 RR0001 RR0001

Printed on 10% post-consumer product.