2011-12 Annual Report

LIVING WITH courage

annual report 2011–2012

“We feel so lucky to be surrounded by the warmth at Canuck Place.

The house has a magical feeling and simply amazing for our family to be surrounded with such peace, happiness and healing energy.

Thank you!”

— Shawna and Troy, parents of Canuck Place child Kashton

CanuckPlaceChildrensHospice @CanuckPlace

courage lives here …

Whether a life is measured in days, weeks, or months, children deserve the opportunity to learn, develop and grow.

Losing a child to a life-threatening illness is one of life’s greatest challenges. For children and families across BC, Canuck Place Children’s Hospice is a place to go in their greatest time of need. Canuck Place delivers care in the areas of respite, pain and symptom management, end-of-life and bereavement counselling. Courage lives at Canuck Place.

canuck place children’s hospice · annual report 2011–2012

this is what we do

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MESSAGE FROM OUR BOARD CHAIR and OUR CEO At Canuck Place Children’s Hospice, our children and families live with courage. For many of them, their lives are measured not by years, or units of time – but by moments.

We are grateful for your support and dedication to Canuck Place as it enables us to create truly extraordinary moments for children and their families across British Columbia. The 2011–2012 fiscal year was full of moments like these for our organization, and we are proud to share these successes with you in our Annual Report.

Our vision at Canuck Place is to provide comfort and care to every child and family facing a life-threatening illness in BC. With the help of many investing in pediatric palliative care, we accomplished our goal of raising $13 million for our second hospice in Abbotsford, including a contribution of $3 million from the Province of BC. Canuck Place Children’s Hospice, Abbotsford, will be housed within the Dave Lede Campus of Care. This second facility’s lead donor is the Dave Lede Family Charitable Foundation. Canuck Place Abbotsford will double our current capacity with 10 beds and five family suites. Construction is progressing well and we look forward to completion of the facility in late 2013. The next phase will include raising operating capital to support two locations and better serve the growing need for pediatric palliative care for children and families across our province.

We extend our immense gratitude to all of our donors, sponsors and partners whose commitment to Canuck Place allows us to continue delivering quality pediatric palliative care that is recognized the world over. The lives of our children and families are touched every day by the dedicated investment you make in our programs. Our nurses, physicians, therapists, counsellors and our entire staff extend deepest thanks as your donations help them deliver care to the children and families we serve.

We thank our extended family at the Vancouver Canucks, including the Canucks for Kids Fund, for their many significant contributions. We also thank the Aquilini family and the Vancouver Canucks management, staff, coaches, players and their families for their dedication.

The journey continues as we move toward a future where all children and families in BC can receive care in their greatest time of need and a home where their courage is fostered. You are part of this journey, and you help us create moments that count. We are honoured to have your support.

With gratitude,

John Rose Board Chair

Margaret McNeil Chief Executive Officer

“The lives of our children and families are touched every day by the dedicated investment you make in our programs.�

living with courage BEREAVEMENT SUPPORT

Jennifer, Kaden, Kelvin and Colby.

Kelowna, BC.

THE THOMAS FAMILY “Through loving support, encouragement, empowerment and mentoring the Canuck Place Family guided us through our son’s medical changes with respite, adaptive thinking for recreation, preparatory grief, sibling grief support, palliative care and bereavement for our dying son, ourselves and our extended family. While at Canuck Place, we were able to surrender to grieving and celebrate Kaden while he was still here with us.”

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kelowna

END-OF-LIFE CARE

Brittany, Mika, Shawn and Alex.

Williams Lake, BC.

williams lake

canuck place children’s hospice · annual report 2011–2012

THE MENZEL FAMILY “Canuck Place became the light in one of the darkest times of our lives. Our son, Alex Menzel, had Menkes Disease, and Canuck Place helped us make sense of all the care he would need and the reality that he was going to pass away.

From the volunteers and kitchen staff, to the nurses, doctors and counselors, it felt like our family grew. Alex passed away peacefully at Canuck Place on November 4th, 2011. There is no other place we would have rather been at that moment.”

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living with courage PAIN AND SYMPTOM MANAGEMENT

Patti, Dawson, Darryl and Hailey.

Nanaimo, BC.

THE JONES FAMILY “Our daughter Hailey has daily health chal-

lenges that require 24 hour care. Canuck Place has everything from the beautiful surroundings of a home like setting, to cutting edge research on how to deal with pain management and counseling services for ourselves as a couple and for our seven-yearold son Dawson. We have found a safe place to rest and renew, Dawson has found a fun place to play with other kids and volunteers, and Hailey now experiences a better quality of life because of this amazing place. Thank you!�

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nanaimo

respite

Charlie-Anne with dad, Matt and mom, Cherie.

Vancouver, BC.

vancouver

canuck place children’s hospice · annual report 2011–2012

MATT COX, CHERIE EHLERT AND CHARLIE-ANNE “As parents of a child with Spinal Muscular Atrophy, we feel very fortunate to be on the Canuck Place program. It’s a great source of support and respite, especially after long hospital stays with our daughter.

Charlie-Anne loves it there as well — she gets to participate in great social activities, play in a comfortable surrounding, and of course, snack on the famous cookies! As a family we feel at ease every time we walk through the doors, and truly think of it as home while we’re there.”

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courage builders

Canuck Place Volunteers Canuck Place Children’s Hospice is truly fortunate to have some of the most dedicated, passionate and caring volunteers as part of our family. Hilary Oswald has been a Family Volunteer and a member of the “Thursday Dream Team” since December 2005. Here she tells us why she continues to support Canuck Place: “I support Canuck Place Children’s Hospice because nowhere else can you find the indomitable spirit of the kids who attend CP. The ‘wee folk’ know the essence of life: ‘What is essential in life is invisible to the eye and can only be seen by the heart.’ Their courage, perseverance and ability to ‘live in the moment’ is a lesson to us all. All volunteers receive 1,000,000 times more than they give! CP is the most unique family on earth.”

Thank you, Hilary, and all of our 350+ volunteers for everything you do.

Nursing Staff With over 35 nursing team members at Canuck Place, children and families are tightly connected to staff they know understand their needs.

Canuck Place Personal Care Aide Debra Martin is a courage builder every day.

“I have had so many meaningful, memorable moments working with this amazing organization that it’s hard to single out any one! Every child, baby and family ... every laugh and smile ... every death ... they have all left a memory in my heart. How could they not.”

Thank you to all our nursing staff for being courage builders.

We salute you!

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Canuck Place Abbotsford Canuck Place Kitchen Staff The kitchen is often called the heart of a home, and at Canuck Place Children’s Hospice, it really is. Our kitchen nourishes bodies, souls and spirits. We are grateful to our dedicated kitchen staff for the warmth and care they provide through the meals they cook for our children and families.

To better meet the growing need for pediatric palliative care across the province, Canuck Place is building its second hospice in Abbotsford, BC.

Amadeo “I love to make dishes that will comfort the families and staff. It’s my way of helping with the difficult times.”

Canuck Place Abbotsford will be housed within a Campus of Care, along with the Abbotsford Hospice

Roxanna “There’s nothing more rewarding than seeing a smile on a child or parent’s face when you make their favourite cookies or meals. Smiles say everything without saying anything.”

Society and Matthew’s House.

Construction began in early 2012 and

Roberto “I hope the food I make — everyone enjoys, especially the kids. When they smile, I know it’s okay.”

is expected to be complete in 2013, with doors opening in 2014. Thank you to all our partners in construction, donors and generous suppliers for being “builders” of courage for children and families in need across British Columbia.

canuck place children’s hospice · annual report 2011–2012

Dawn “I have worked in the heart of this house for over twelve years and along the way have met many special people. There have been hugs, some tears, but lots of laughs and smiles along the way. Food doesn’t just feed the body — it nourishes the soul.”

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FINANCIAL REPORT

Report from the Audit and Finance Committee Individuals and corporations throughout BC have contributed generously to allow Canuck Place to provide pediatric palliative care services to the children and families of British Columbia. Donations from individual estates in the form of bequests have increased significantly which has provided Canuck Place the ability to continue providing the same service levels as in previous years. Fiscal 2011-12 was not without challenges. Canuck Place met the challenge of raising additional donations to make up decreases in annual giving and corporate partnership giving, as well as decreases in government grants for operations. We remain focused on sound financial stewardship and growing the development group within Canuck Place to allow us to meet the annual needs of children and families in British Columbia.

R. Thomas Burley, FCA A. Tsalamandris, BCom CMA Finance and Audit Committee Chair Director of Finance, Facilities and IT Treasurer, CPCH Board of Directors Canuck Place Children’s Hospice

Canuck Place Children’s Hospice Society For the year ended March 31/2012

REVENUES

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2011/12

%

2010/11

%

2009/10

%

Donations

$6,154,222

74%

$5,243,034

65%

$4,845,656

60%

Province of british columbia

1,852,997

22%

2,111,190

26%

3,104,985

38%

From CPCH Foundation

118,000

1%

490,000

6%

-

0%

Interest and Other

188,744

3%

186,884

3%

164,404

2%

Total Revenue

$8,313,963

100%

$8,031,108

100%

$8,115,045

100%

DISTRIBUTION TO PROGRAMS — PEDIATRIC PALLIATIVE CARE 2011/12

%

2010/11

%

2009/10

%

Clinical Care

$3,339,443

40%

$3,326,040

40%

$2,851,205

37%

Recreation Therapy

138,200

2%

161,106

2%

165,996

2%

Counselling Team

341,885

4%

337,701

4%

327,254

4%

Physicians

386,225

5%

308,634

4%

269,664

4%

Food Services

342,852

4%

350,057

4%

360,610

5%

Housekeeping

178,888

2%

198,965

3%

206,266

3%

Facilities

395,901

5%

422,430

5%

386,102

5%

Total Direct Patient Care

$5,123,394

62%

$5,104,933

62%

$4,567,097

60%

DISTRIBUTION TO PROGRAMS — FINANCE, ADMIN and VOLUNTEERS 2011/12

%

2010/11

%

2009/10

%

Finance

300,189

4%

256,517

3%

282,895

4%

EXECUTIVE

437,231

5%

494,888

6%

502,646

6%

Information Systems

124,939

1%

143,638

2%

154,253

2%

Volunteer Services

146,371

2%

146,229

2%

122,468

2%

Human Resources

259,649

3%

195,448

2%

175,015

2%

Total Indirect Patient Care

1,268,379

15%

1,236,720

15%

1,237,277

16%

TOTAL PATIENT CARE COSTS

6,391,773

77%

6,341,653

77%

5,804,374

76%

DISTRIBUTION TO PROGRAMS — FUNDRAISING AND COMMUNICATIONS %

2010/11

%

2009/10

%

1,589,776

19%

1,360,108

16%

1,299,475

17%

Communication

140,902

2%

307,894

4%

282,001

4%

Total Non Patient Care Costs

1,730,678

21%

1,668,002

20%

1,581,476

21%

Amortization

210,130

2%

217,490

3%

220,359

3%

Transfer to CPCH Foundation

-

0%

10,000

0%

1,000

0%

TOTAL OPERATING COSTS

$8,332,581

100%

$8,237,145

100%

$7,607,209

100%

EXCESS (Deficiency) Revenue over Expenses

$(18,618)

$(206,037)

$507,836

canuck place children’s hospice · annual report 2011–2012

2011/12 Development & External Relations

13

Balance Sheet CPCH Society 2011/12

2010/11

2009/10

Current Assets

$9,037,533

$5,469,975

$1,565,578

Investments

-

1,010,779

3,464,600

Capital Assets

5,528,898

5,449,420

4,521,399

Total Assets

$14,566,431

$11,930,174

$9,551,577

Current Liabilities

5,616,752

3,114,635

1,548,464

Deferred Capital Contributions

1,645,128

1,514,651

473,907

Net Assets

7,304,551

7,300,888

7,529,206

Total Assets

$14,566,431

$11,930,174

$9,551,577

Assets

Liabilities and Net Assets

Canuck Place Children’s Hospice Foundation For the year ended March 31/2012 REVENUES

14

2011/12

%

2010/11

%

2009/10

%

Donations

-

0%

$44,000

16%

$1,018

0%

Distribution from Vancouver Foundation

123,703

65%

138,199

51%

47,821

21%

CPCH Society

-

0%

10,000

4%

1,000

0%

Gain on Sale of Investment

-

0%

-

0%

73,540

32%

Interest and Other

66,243

35%

77,721

29%

106,861

47%

Total Revenue

$189,946

100%

$269,920

100%

$230,240

100%

DISTRIBUTIONS 2011/12 Expenses

Disbursments

Total Office + Admin Expenses

16,646

%

2010/11

%

Disbursments 12%

19,427

2009/10

%

Disbursments 4%

14,660

100%

Disbursments

Contribution to Endowment

-

10,000

-

Contribution to CPCH Society Operating Funds

118,000

490,000

-

Total Disbursments

118,000

88%

500,000

96%

-

0%

Total Disbursed from Foundation

$134,646

100%

$519,427

100%

$14,660

100%

EXCESS (Deficiency) Revenue over Expenses

$55,300

$(249,507)

$215,580

2011/12

2010/11

2009/10

Current Assets

2,251,034

387,284

708,791

Investments

1,367,524

3,175,974

3,103,974

Total Assets

3,618,558

3,563,258

3,812,765

Net Assets

3,618,558

3,562,258

3,812,765

NET Assets

3,618,558

3,562,258

3,812,765

Balance Sheet — CPCH Foundation

Assets

canuck place children’s hospice · annual report 2011–2012

15

source of FUNDING 2011–12

source of DONATIONS 2011–12

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use of funds

Indirect Patient Care

Non Patient Costs

· Clinical care nursing · Respite · Pain and symptom management · Medicine, pediatric medical equipment · Recreational therapy · Bereavement Counselling · Physicians · Food services and housekeeping for children and families in hospice · 24-7 Facility operation, vehicles and repair and maintenance · 24-hour BC-wide patient care hotline

· Financial operations · Information systems · Patient database management ·V olunteer services · Human resources supporting clinical care · Governance ·S ecurity, emergency planning

· External Relations and construction of Canuck Place Abbotsford · Operational Funding Campaign — Abbotsford Capital Campaign · Donor, government, corporate partner communications

canuck place children’s hospice · annual report 2011–2012

Direct Patient Care

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poppy

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The Canuck Place kitchen serves up to

nutritious meals a day to the children and families at Canuck Place, 7 days per week, at no cost to the families.

The four-legged member of our care team, Poppy, is a 5 year-old Golden Retriever; she’s trained by Pacific Assistance Dogs Society (PADS).

Canuck Place has Canada’s first fully accessible outdoor playground – a popular feature is the wheelchair accessible spinning round-about.

Canuck Place has one classroom with a full-time teacher, special education assistant and volunteers.

Music therapy is available to all Canuck Place children, siblings and families.

Canuck Place is the only free-standing children’s hospice in British Columbia.

Families come from all over BC to access the programs offered at Canuck Place.

The Art Room at Canuck Place is full of life, colour, arts and crafts supplies, and beautiful artwork by kids on the program.

In the Volcano Room Canuck Place kids and family members can safely release stress and pent-up emotions.

The butterfly is used as a symbol in hospices around the world, representing transition.

Canuck Place has over trained volunteers

delicious cookies are baked each week in the Canuck Place kitchen to keep the cookie jar full for children and families.

canuck place children’s hospice · annual report 2011–2012

Canuck Place hosts camps for over 45 kids/teens and siblings across BC in the fall, spring and summer.

Canuck Place has 2 specially equipped accessible vans to transport children in wheelchairs on recreational outings throughout the community.

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GIFTS FROM ORGANIZATIONS

thank you

$1,000,000+3 Canucks For Kids Fund CFKF Telethon Presented by Chevrolet CFKF 50/50 CFKF Dice & Ice BC Bakery & Deli Foundation Pharmasave CFKF Calendar PricewaterhouseCoopers Richmond Auto Mall Golf Tournament YVR Golf for Kids Province of British Columbia Ministry of Health $100,000 – $499,999 Goldcorp Inc. TD Bank Financial Group TELUS Under The Same Sun Foundation Variety — The Children’s Charity $50,000 – $99,999 Envision Financial The Vidalin Family Foundation RBC $25,000 – $49,999 Cedar Springs Foundation CGA‑Canada Ecotex Healthcare Laundry Service Inc. HomeLife Realty Services Houweling Nurseries Ltd. Ledcor Group of Companies May and Stanley Smith Charitable Trust Nuheat Industries Limited NWM Private Giving Foundation Phantom Mfg (Int’l) Ltd. Scotiabank Sunrise Farms Trans‑Continental Textile Recycling Ltd. $10,000 – $24,999 Alliance Principle Ingredients Corp.

Aon Reed Stenhouse Inc. APEGBC Greater Vancouver Invitational Golf Tournament BC Hydro Employees Community Services Fund (HYDRECS) BCLC BMO Bank of Montreal Canadian Direct Insurance car2go N.A., LLC CIBC The Colin Glassco Foundation The Giving Tree Foundation of Canada Green Shield Canada The Highbury Foundation The Howard Foundation Jamieson Laboratories Ltd. The Kronier Family, in memory of Kay Lowe Maxxam Analytics International Corp.

The Morris and Helen Belkin Foundaion Noah Yelizarov Hockey Tournament Nestle Canada Inc. Oakridge Centre Playtime Gaming Inc. Ritchie Bros. Auctioneers Rotary Club of Abbotsford Vanisha Foundation Worksafe BC

$5,000 – $9,999 Abbotsford Community Foundation Adera Foundation Society Al Roadburg Foundation Aldergrove Financial Group AMB Holdings Ltd. American Music Therapy Assn, Inc. The Andrew Mahon Foundation Aqueduct Foundation — Nighthawk Fund BC Shopping Centre Association Berry Industries Golf Tournament Boffo Developments Ltd. Campbell’s Canada Canadian Pacific Rail Cliff Lede Family Charitable Foundation Country 107.1 The Deepak Binning Foundation Diamond Foundation The Djavad Mowafaghian Foundation Endeavor Silver Corp.

Epic Entertainment Corp.

Facet Advisors LLP, Chartered Accountants Frank & Yvonne McCracken Foundation Gateway Casinos & Entertainment Limited Hal Industries Inc. Hastings Entertainment Inc. Holland America Lines Byron and Lola Hall The Honda Way Jamie Booth Golf Classic Jayhawk Sand Resouces Inc. John Hardie Mitchell Family Foundation Lally Farms Inc. Lohn Foundation London Drugs Ltd. Lower Mainland Steel (1998) Limited Michael Kors (Canada) Co. Million Dollar Round Table Foundation Canada Pan Pacific Whistler Village Centre Predator Ridge Provincial Employees Community Services Fund Quantum Properties Inc. Raymond James Canada Foundation Robertson Floors Ltd. Shaun G Foundation Skyway Foundation of Canada The Stewart and Jean Thompson Children’s Foundation Summit Sheet Metal Ltd. The UPS Foundation Vancouver Foundation $1,000 – $4,999 Abbotsford Ball Hockey League Abbotsford Emergency Services Abbotsford Hospice Society Abbotsford Regional Hospital & Cancer Centre ABC Custom Brokers Ltd. AGF Investments Inc. Albion Elementary School American Housewife Productions Ltd. Angell Hasman & Associates Realty Ltd. Army Navy & Air Force Veterans in Canada Ashcroft Old Timers Hockey Team BC Ferries Belfor Canada Inc. Belmont Secondary School

Lindsay Donovan Photography Mann Bros. Consturction Ltd. Marino’s Markets Ltd. McKesson Enterprise Medical Imaging MDA Corporation Meadowlands Horticultural Inc. Mennonite Educational Institute Merchandise Mart Prop. Canada Inc. Methanex Corporation The Mortgage Advantage Financial Services Ltd. Mount Pleasant War Memorial Community Co‑Op Mr. Young (II) Productions Inc. Murphy Wall‑Beds Hardware Inc. NAV Canada Normandie Poultry Farm Ltd. Olexander Dubichev Alianz Development Olympia Charitable Foundation Once Upon A Belly Productions Opawica Explorations Inc. Opus DaytonKnight Consultants Ltd. Pac Rim Filtration Services Inc. Pacific Refrigeration Foods Association Pan Pacific Hotel Pedersen’s Rentals Inc. The Peninsula Resort Retirement Living Piteau Associates Engineering Ltd. Posy Prospera Credit Union PSL Partition Systems Ltd. Regency Fireplace Products Regency Infiniti Nissan ReMax Sabre Realty Richmond Minor Hockey Association Rio Tinto Exploration Canada Inc. Rolfe Benson LLP Chartered Accountants Royal & Sun Alliance Insurance Company of Canada RT Agencies Inc. RT Minerals Corp.

Russell Investments Sahara Sisters Group Salor Hagars Pub Samji and Associates Securex Financial Corp.

Shato Holdings Ltd. Shaughnessy Elementary School Simpson Associates Simpson Thomas & Associates Solmac Concrete Work The Sook Ching Foundation South West Garden Supplies Ltd. Spectra Energy Sportchek #385 The Sports Exchange St. Anthony’s School Stockpools Supernatural 5 Films Inc. Sweat Co. Studios Tavan Developments Ltd. Teldon Media Group Inc. Telegraph Trail Veterinary Services Inc. Tenold Transportation Textile Trimmings The Mahon Rowland Foundation The West Vancouver Police Association The Winning Combination

Tom Neufeld Trucking Tomahawk Barbecue Ltd. TSI Terminal Systems Inc. Turn‑Key Construction Union Securities Ltd. University of British Colmbia Vancouver Old‑Timers Hockey Association Vertex One Asset Management Inc. Voyager RV Centre Waste Management Association of British Columbia Weleda Inc. Westside Tom Gradecak Realty White Rock Firefighters Charity Association Wireless World Solutions Ltd. The Wolrige Foundation WorkSafeBC Helping Hands World Presidents’ Organization BC Chapter YCS Holdings Ltd. Yellow Fence Rentals Inc. Zinetti Food Products GIFTS IN KIND

$10,000 – $24,999 Canterbury Coffee Food Service Ltd. Fraser Milner Casgrain LLP Scallywags Vancouver $5,000 – $9,999 Endeavor Silver Corp.

Four Seasons Hotel Nuheat Industries Limited Windset Farms $1,000 – $4,999 Best Buy Canada Ltd. COBS Bread Cristall Group Holdings Inc. Greenscape Design & Decor H.Y. Louie Co Ltd. Heritage Office Furnishings Ltd. Marketplace Events Pro Organics SCA Tissue Starbucks Coffee Canada Vancouver Canadians Baseball Club ONGOING GIFTS IN KIND & SERVICES

$5,000 – $9,999 Canucks Sports & Entertainment Northern Roots Landscaping Inc. GIFTS FROM INDIVIDUALS

$25,000 – $49,999 Emily Griffiths Jane Powell* $10,000 – $24,999 Bruce and Patricia Bried Anonymous* Bruce and Sandra Gibson Matt and Erin Giffen Jason and Tara Green Bill and Francine Iles Allan Kiss David and Jill Lyall Lucy Prentice John and Susan Rose Lakhbir Saran Jason and Monica Soprovich Stephen and Jennifer Stanley Anonymous

canuck place children’s hospice · annual report 2011–2012

Blanche MacDonald Centre BMO Nesbitt Burns Inc. Booster Juice Borden Ladner Gervais LLP Boston Pizza International Inc. Brandron Consulting Britco Pork Inc. Camosun College Student Society Canadian Foresters Holding Society Canadian Materials Handling & Distribution Society Canlan Ice Sports Corp.

Capilano University Cargill Inc. Cascade Aerospace Inc. The Christina and Hedley G. Ivany Charitable Foundation Cleveland Elementary School CNR Employees Charities Chest Crofton House School Curl for Care Delany’s in Lynn Valley DIALOG Direct Cash ATM Management Domaine De Chaberton Estate Winery Dominion Lending Centres Inc. Double Deck’d Poultry Ltd. Dr. P Tiwari Inc. Dynamic Funds Edelman Canada Envision Insurance Escada Canada Inc. Extra Mile Hospitality Inc. F. K. Morrow Foundation Farris, Vaughan, Wills & Murphy LLP FH Slo‑Pitch Tourney Fidelity Investments Fieldstone Vintage Market Goh Ballet Academy Graestone Ready Mix Inc. Hartleywood Holdings Ltd. Hastings Cheque Cashing Corp.

Heatherbrae Builders Co. Ltd. Helijet International Inc. Hummingbird Kids Society Hwewin Co., Ltd. IA Clarington Investments Inc. ICBC Ideal Welders Ltd. Imperial Paving INDENA USA Independent Material Appraises Insurance Brokers Association Inter‑Lite Sales Intrawest Shared Service, Inc. Jaymac Foundation Jayna Holdings Inc. JD Sweid Foods Jericho Foods Jimmy’s Taphouse K&H Dispatch Co. Ltd. Keirton Manufacturing Ltd. Keller Williams Valley Realty Ken and Eva Hansom Fund The King of Floors Ltd. Kirtan Vancouver KTW Construction Inc. Ladies Auxiliary Canadian Legion #6 Ladies Auxiliary Fraternal Order of Eagles #20 Lantic Inc.

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$5,000 – $9,999 Gerald Adams David and Susan Ainsworth Shazhan Amed Neil Duke and Candace Yip Kristi Ferguson Hazel Garside Yang Hu Ken Kiers Bruno* and Annemarie Locher Grant and Jane Maxwell Anonymous Ron McNeil and Karen Cebrowski Timothy and Liana Murphy Ron and Filomena Nalewajek Michelle Porter Ellen and Dennis Powell Alan and Margaret Souther Murray and Rita Swanson Anonymous Dr. Eric Webber and Dr. Farah Valimohamed Mike Windle Anonymous $1,000 – $4,999 Elaine Adair Susan Albersheim James and Jean Allan Lonny and Heather Andrews David and Heather Ashley Anonymous Mr. Vaughn Barbon Sean Baron Tor and Doreen Barth David and Tracy Baxter Greg and Kim Bay Mr. Ian Beebe Ryan and Cindy Beedie Laura Bicknell Frank Bifulco James and Sharon Black Danilo Bosa Grant and Jasmine Botto Doug and Valerie Brett Iain and Marni Brinton Verne and Judy Brown Jillian Bryan MacPherson Stephen and Bronwyn Burke Thomas and Lori Burley Ronald and Penny Bush Dave Bustos Peter Buxton‑Carr Dr. Andrew Campbell Jason Campbell Trevor Carr David and Karen Carter Stuart Case Paul and Ellen Challinor Don Chalmers Derrick and Carolyn Cheyne Anonymous Alvin and Heather Clarke Chris Coghlan Jamie Colpitts Kenneth Cowie Marcie Cyr Frank Danielson Beatrice Davis Laurel Dawson Feisal Dedhar Jerry Downey

David Larsen Drummond Anonymous Paul and Kathryn Dunstan Sylvester Dye Diane Eaton and Wade Ketchum Glen Eby Helen Edwards Bill Eggert Elizabeth Evans Tim and Brenda Ferris William and Sharon Fisher Alfred Fly Bill and Betty Lou Fox Ted and Alice Friesen Dave Gardiner Mike Gibson Memorial Golf Tournament Scott Gibson Michael Grant Marian Grimwood Dirk and Cornelia Haack Alison Hamilton Ted and Lynne Haupt Ronald Hayes Gurdev Hayre Murray Hicke Stephen and Sarah Ho Gabriel and Fiona Hoffart Gordon and Robbie Holloway Kathy Holmes Margaret Horne Christina Houston Florence Hungerford Jessie Hunter Christopher Hyland Ronald Iacobelli Cherie Jackson Roy and Dixie Jacobson Lori Janson Rajan Jaswal Hassan Karim Charlotte Kelly Brent and Laura Kennelly‑Mohr Michael and Jill Kenney Gurjinder Khaira Daren Kinnaird Alan and Bernice Kirkpatrick Daniel Klassen Dave and Debbie Klassen Wes and Brenda Koop Laura Kraut Steve Kwong Brad Lambert Natasha Lands Stanley Lang Craig Langdon Lyle Langlois Fei Liu James and Bev Logan Gordon and Ginny Love Anonymous Frank and Janis Macchi Douglas and Nori MacGowan Stewart and Sarah MacLeod Jas and Baksho Madahar Michael Madryga Michael and Anne Madsen Honorable Patrick M. Mahoney Picton Mahoney Shirley Marshall Elaine Marthaller

Steven and Leane Mathias Peter and Midori Matley Gary Matthews Kevin McLaren Dr. Ailve McNestry George and Sylvia Melville Robert Metcalfe Gary and Barbara Miller Nigel Miller Dr. Carolyne Montgomery Betty Montpellier Gig Morton Dr. Stephen and Catrina Nantel C M Ng Kevin and Allison Nitchke Dennis and Leanne Ohman Carole Olsen Pete Olson Fraser and Margaret Pajak Geramy and Sandra Parkinson Colleen Patrick Joanne Perreault Annabel Perry Kevin and Esther Perry Samuel and Margaret Perry Dr. Gerald Philippson Johnny Phoenix Hilda Pipke Robin B Pitcher John Priatel Jatinder and Parvinder Purba John and Sylvia Quilty Jean Rae Gail Ramsden Richard C. Raymond Don and Maggie Reimer Eleanor Reimer Lendy and Season Renegar Kirsten Ridd Roslyn Ritchie‑Derrien Joan Robertson Graham Jr. Robins and Family Ron and Terry Robinson, in memory of Donald James Robinson Stanley and Lily Ross Sheila Sampson Armand and Linda Santos Jasminder Saran Robin and Diane Sather Jason and Lisa Scharfe Krista Scheper Rosemary Schubert Geoff and C. Scott John and Christina Shorthouse Anonymous Robert P. Sloman Greg Smith Leo Smyth Eric and Elizabeth Southam Thane Stenner Carl and Marianne Stewart Mark and Lisa Strahl Bruce and Anne Strebinger Norman and Larissa Streu Joan Stringer Barb Sweeney Ida Tait Jerry Takhar Amanda Tapping Dave Tatarenko Lorenzo Tesler‑Mabe

Tyler Therrien Kelvin and Jennifer Thomas Lynne Tracey Sheila Tracey Emma Tremblay Peter Tsiandoulas Anonymous Honorable John and Karen Van Dongen John Vander Velde Anthony and Sarah Vant Geloof Warren and Twyla Wall Bill and Derry Walsh Colin and Jane Warner Michael and Monique Watt John and Alison Weir Benjamin and Margot West Chad and Kirsty Wilson Belinda Wong Christopher Wong Edmund and Sieu Lan Wong Ruth Wright David and Clara Yan Eddie Yen Anonymous Rick and Sandra Young Dr. Leonard and Linda Zaichkowsky Maurizio and Natalie Zinetti GIFTS IN KIND

$50,000 – $99,999 Abdul and Hanifa Ladha $25,000 – $49,999 Matt and Erin Giffen

board of directors

Board of Directors Canuck Place Children’s Hospice Society 2011

Board of Directors Canuck Place Children’s Hospice Society 2012

John Rose, Chair

John Rose Hospice Chair, Nuheat Industries Limited

Mark Bacon (retired) R. Thomas Burley Paul Challinor Neil Cusati Michelle Cybuliak Neil Duke Laura Edwards Patricia Evans (retired) Barbara Grantham Gord Huston

$1,000 – $4,999 Darren and Ariane Bell Ronald Cliff Martin Davis Helen Gerrard Jas Hundal Susan Kellof Eugene Kwan Christian Len Jan Lindsay Dr. Peter Lutsky and Shari Goldman‑Lutsky Wendy Milligan John and Claire Nicola Radiant Communications Milan Sikoparija Something Fishy Aquariums

Helen Low

BEQUESTS

Estate of Ruby Frances Almgren Estate of Joanne Theresa Belle Estate of John (Jack) Dow Estate of Nicol E. Kohut Estate of Hildegard Elise Theodore Kurtz Estate of Kathleen Vera Lowe Estate of Mary Sharon MacLean Estate of Isabella Marilyn McKinnon Estate of Alice Joyce Middleton Estate of Toyoko Nikadio Estate of Hansi Nissen Estate of Eric Stensgaard Petersen Estate of Adalbert Schleser Estate of Roxie Joan Wallace Estate of Constance Whittle *Deceased

John Newell Sr. Jim Rogers (retired) Patti Schom-Moffatt Katherine Whittred David Yan (retired)

Board of Directors Canuck Place Children’s Hospice Foundation 2011 John Rose, Chair Paul Challinor Neil Cusati (retired) Patricia Evans (retired) Gord Huston Jim Rogers (retired) Patti Schom-Moffatt Katherine Whittred David Yan (retired)

R. Thomas Burley Oakcrest Park Estates Ltd. Neil Duke Quikrete Canada, Target Products Ltd. Laura Edwards York House School Kate Furber Pricewaterhouse Coopers LLP Barbara Grantham Barbara Grantham Consulting Services Inc. Gord Huston Envision Financial (Retired) Helen Low Fasken Martineau DuMoulin Patti Schom-Moffatt Edelman Katherine Whittred Province of BC (Retired)

canuck place children’s hospice · annual report 2011–2012

$5,000 – $9,999 Talal Yassin

Michelle Cybuliak Family Representative, Abbotsford

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courage lives here ‌

Registered Charity Numbers

The Donor Bill of Rights

Canuck Place Children’s Hospice Society: 13386 7523 RR0001

· To be informed of the organization’s mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.

Canuck Place Children’s Hospice Foundation: 86370 4920 RR0001 Canuck Place is a Registered Canadian Charity with the Canada Revenue Agency (CRA) www.cra.gc.ca and operates as a Society and a Foundation.

As a Registered Charity, Canuck Place is required to file an annual information return with the CRA, a portion of which is available to the public, and must meet certain requirements of the Income Tax Act concerning expenditures and activities.

Canuck Place Children’s Hospice values the support of donors and through our organizational membership ascribes to the AFP Donor Bill of Rights:

· To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities. · To have access to the organization’s most recent financial statements. · To be assured their gifts will be used for the purposes for which they were given. · To receive appropriate acknowledgement and recognition. · To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law. · To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature. · To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors. · To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share. · To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.

Canuck Place Privacy Policy Canuck Place complies with federal and provincial privacy legislation and adheres to ethical guidelines established by professional fundraising associations. The key elements of our policy are as follows: We do not loan, exchange, rent or sell our donor lists to other organizations.

The personal information you provide when making an online donation or registering for an event will be protected and will not be disclosed to any third parties. We will use your contact information to keep you informed of programs, services, special events and funding needs. However, if at any time you wish to be removed from our mailing and/or email list, please contact us by phone at 604.646.1344 or by email dredden@canuckplace.org. Please allow 15 business days for us to update our records.

Employees of Canuck Place Children’s Hospice who have access to your personally identifiable information in connection with processing donations are required to keep the information confidential. They are not permitted to use this information for any purpose other than to carry out the services they are performing for the Hospice.

If you have supplied your telephone number online, you may receive telephone contact from us responding to any requests you may have made.

To contact us with comments, please email privacy@canuckplace.org

“ Canuck Place is a shining example of the good that comes from individuals and organizations recognizing a critical need in their community and working together to find a solution.�

www.canuckplace.org