2007-08 Annual Report

Annual Report 2007/2008

Message From Dr. Donald B. Rix, Chair, Hospice Board of Directors & Filomena Nalewajek, Chief Executive Officer Trace back our footprints . . . thirteen years ago, a child with a life-threatening illness would have nowhere to turn for the care offered at Canuck Place. Today, families from across BC can access a world class program to cope with the greatest challenge any of us could face.

Our founders, including the Vancouver Canucks, and hundreds of donors, supporters and community partners shared the dream of delivering vital, specialized services free of charge to children and families facing very difficult times. We are indebted to them for taking those crucial first steps.

In 2007/08 we received an unprecedented 15,994 gifts from 10,839 donors. This was used to keep Canuck Place a home-like environment where children and families can fully embrace life and make the most of the time they have.

These funds have allowed parents many nights of much-needed sleep, helped ease the pain of children suffering from a devastating illness, and provided siblings with special moments to create lasting memories.

Each child and family that has come through our doors has left an imprint behind. But there are still many more that need to be reached – so many steps yet to take.

This year, we completed the first phase of a study that confirmed that Canuck Place is only serving at the most 25% of the children in the province that could benefit from our care.

Based on a regional feasibility review, we have begun work to expand into Kelowna and Victoria. Beginning with counselling support services, we will progress to visiting clinics over the next few years. We will work closely with existing community organizations and regional health authorities as we extend our reach into these regions.

In Vancouver, more nurses were recruited and funding was secured for a new Hospice bed which will open the door to 100 more admissions each year for children in need.

Whether you participated in the Gift of Time Gala, Adventure Challenge, or Radiothon, made a one-time or monthly donation, or volunteered time, you too have left a valuable footprint.

We want to thank our partner the Vancouver Canucks, Canucks for Kids Fund, for their outstanding contribution of over $1.7 million this year. We are grateful to the Aquilini family, the management, coaches, staff and players for their ongoing commitment to Canuck Place as we strive to reach more children across BC. We want to recognize the BC Government for their financial assistance and for their work with us to refine our funding model to reflect the growing demand for our services. We are pleased to have such a strong partnership with them.

In addition, we want to sincerely thank our community partners who show us such unwavering support. Your belief in us inspires us to provide the highest level of accountability and transparency in putting our donors’ gifts into action.

Just as those first steps were taken over a decade ago with energy, drive and purpose, we are confident that we are moving forward on the right path with equal determination. With your support of our committment to excellence, we embrace the road ahead.

Hospice Board 2008 Dr. Donald Rix, Chair Mark Bacon Neil Cusati Paul Challinor Hon. Harbans Dhillon Dr. Keith Donaldson Patricia Evans Barb Fitzsimmons Greg Halsey-Brandt Brent Johnston Nancy McHarg John Rose John Sandor Ann Sturrock David Yan

Hospice Foundation Board 2008 Robert Fairweather, Chair Tahir Ayub Jackson Sayers Tracey Schonfeld Margaret Vandenberg

Dr. Donald B. Rix, Chair

Filomena Nalewajek,

Chief Executive Officer

Front and back cover Mattias (3 years old) is pictured with his brother Marcus. Mattias was born with Hypoplastic Left Heart Syndrome and has been on the Canuck Place program since he was 4 months old.

2008 Year in Review

A new wheelchair ramp was built to improve accessibility from the basement to outside.

With overwhelming support from the community, the Canucks for Kids Fund Annual Telethon raised a record breaking $450,000.

Inspired by the courage of his son Sebastian, Stel Ghioda raced in the Innovative Fitness Canuck Place Adventure Challenge.

Canuck Place teens experienced the joys of camp in Squamish thanks to the Lede Family Charitable Foundation.

A generous donation by Annie & Gary Santini funded a new bed, allowing up to 100 more admissions of children per year.

Vancouver Canucks goalie Roberto Luongo participated in a new public awareness campaign with Canuck Place kids.

Highlighted are a few of the things your thoughtful support has made possible in the past year. Thank you for keeping Canuck Place available to the children and families in their time of need.

Canuck Place Children’s Hospice The following is summarized information from the organization’s audited financial statements. A complete set of the audited financial statements is available on request.

Summarized Statement of Financial Position As at March 31

2008 $

2007 $

5,763,563 160,700 7,335 5,931,598

4,503,726 875,096 81,510 18,795 5,479,127

4,340,015 10,271,613

4,453,660 9,932,787

873,991 914,748 1,788,739

541,865 1,873,079 2,414,944

309,541

284,190

4,030,474 3,827,426 315,433 8,173,333 10,271,613

4,169,470 2,746,240 317,943 7,233,653 9,932,787

2008 $

2007 $

4,550,092 2,389,538 1,794,185 267,318 9,001,133

2,573,027 2,906,184 2,013,752 351,051 7,844,014

197,213 986,480 195,778 160,768 553,249 4,425,663 42,302 6,561,453

199,351 932,941 160,530 195,411 325,321 3,835,040 19,510 5,668,104

Surplus before contributions

2,439,680

2,175,910

Contributions to Foundation*

1,500,000

1,502,118

939,680

673,792

Assets Current assets: Cash and cash equivalents Short-term investments Accounts receivable Prepaid expenses Capital assets Liabilities and Net Assets Current liabilities: Accounts payable Deferred revenue Deferred capital contributions Net assets: Invested in capital assets Internally restricted Externally restricted

Summarized Statements of Operations For the year ended March 31 Revenue: Donations Province of BC Contributions from Canucks for Kids Fund Interest and other Expenses: Amortization Direct program expenses Facilities Marketing and promotion Regulatory and administration Staffing costs Travel and transportation

Surplus for the year

Management Discussion & Analysis Financial Results for the year ended March 31, 2008

The financial results for the fiscal year ended March 31, 2008 reflect Canuck Place’s commitment to provide a world class pediatric palliative care system to the children and families of British Columbia and the continued support of our valued stakeholders. During this fiscal year Canuck Place implemented leading edge financial management practices to further enable the organization to deliver high quality accountability reports to the Audit Committee, Board and other stakeholders, including the conversion of the reporting structure to a strategic accountability framework which directly aligns financial reporting and accountability with the organization’s strategic plan.

The tremendous level of ongoing support is reflected in revenues that exceeded $9 million for the first time.

Donations from individual and corporate donors amounted to $4.55 million and make up our largest and most diverse revenue source. Of particular note, is $1 million proceeds received from an insurance policy where Canuck Place was named as beneficiary. Canuck Place continues to value and depend on the support of the Vancouver Canucks and the Canucks for Kids Fund, who contributed $1.8 million (20% of revenue). We also thank the Provincial Government for funding of $2.4 million, or 27% of total revenue.

Expenses increased in the 2008 fiscal year as a result of investment in expansion initiatives that will enable us to provide enhanced services to children and families in the Fraser Valley, the BC Interior and on Vancouver Island. The organization undertook feasibility studies for expanding services outside the Greater Vancouver area and conducted an epidemiology study of the pediatric palliative care population in BC. We also invested in gearing up operations to take on the addition of a 9th bed, a 12.5% increase in operational capacity, allowing

Revenue Government 27% Interest and other income 3%

*Foundation refers to the Canuck Place Children’s Hospice Foundation

Donations 50%

Canucks for Kids Fund 20%

up to 100 new admissions each year without any impact on the excellent care or safety of our children and families. The 9th bed opened in April 2008. In addition to operating costs, we invested in a redesigned website which increases our ability to effectively communicate relevant and timely information to families, donors, volunteers, Board members and the general public.

The Statement of Financial Position reflects a healthy and stable net asset position at March 31, 2008. Cash reserves include the organization’s short term operating reserve and surplus investment funds which were transferred to the Canuck Place Children’s Hospice Foundation in July 2008 ($2.2 million). Our commitment to directing surplus funds into building our endowment will ensure that Canuck Place is not dependant on any single source of funding to be able to continue to provide services indefinitely to the children and families of BC. Canuck Place continues to strive for excellence and world-class quality in all areas of operations, including business, financial and human resource practices. We believe it is this commitment that enables us to attract and retain top quality staff and be a global leader in pediatric hospice palliative care.

Canuck Place Children’s Hospice Foundation The following is summarized information from the organization’s audited financial statements. A complete set of the audited financial statements is available on request.

Summarized Statement of Financial Position As at March 31

Assets Cash and cash equivalents GST receivable

Liabilities and Net Assets Accounts payable and accrued liabilities Net assets

Summarized Statements of Operations For the year ended March 31

Revenue: Contributions from Hospice* Distribution from Vancouver Foundation Donations Interest and other

Paul Challinor,

2008 $

2007 $

1,106,131 1,005,912 1,184 109 1,107,315 1,006,021

3,500 1,007,315 1,002,521 1,007,315 1,006,021

2008 $

2007 $

1,500,000 1,502,118 89,017 58,591 9,248 44,085 1,717 1,642,350 1,562,426

Treasurer, Chair Audit Committee Expenses: Direct program expenses Marketing and promotion Regulatory and administration

26,495 9,580 1,481 37,556

3,609 3,609

Russell Cullingworth, Director, Finance

Surplus before contributions

1,604,794 1,558,817

Contributions to CPCH Foundation Endowment Fund

1,500,000

815,000

104,794

743,817

Surplus (deficit) for the year

Expenses

* Hospice refers to the Canuck Place Children’s Hospice

Facilities 3%

Direct program expense 15% Amortization 3%

Staffing costs 69%

Marketing & promotions 2%

Regulatory & administration 8%

Thank You to Our Wonderful Supporters!

It is with the deepest gratitude that we thank all those whose donations have helped the children and families at Canuck Place. The Hospice truly is a home built for the community by the community. Below we recognize all tax-receipted donations of $1,000 or more from April 1, 2007 to March 31, 2008. We also thank the many people who have supported Canuck Place through gifts under $1,000, auction/event purchases and gifts of products and services. Every effort has been made to ensure accuracy. If your name has been omitted or listed incorrectly, please accept our sincere apology and send corrections to information@canuckplace.org or 604-646-1340.

During the 2007/2008 season, the Canucks for Kids Fund generously contributed over $1.7 million to Canuck Place. Our partnership with the Canucks for Kids Fund and our relationship with the ownership, management, coaching staff, players and fans of the Vancouver Canucks are of utmost importance to our children and families.

We are extremely thankful to the following corporate partners who support Canuck Place through the Canucks for Kids Fund.

BC BAKERY & DELI FOUNDATION CANUCKS FOR KIDS FUND TELETHON PRESENTED BY CHEVROLET CANUCKS FOR KIDS FUND 50/50

CANUCKS FOR KIDS FUND DICE & ICE PRESENTED BY HSBC SHOPPERS DRUG MART YVR GOLF FOR KIDS

COMMUNITY PARTNERS Special thanks to our corporate partners for their immeasurable contribution of time raising funds while also raising awareness.

These exceptional partners are: AIR CANADA CANUCKS FOR KIDS FUND CIBC WOOD GUNDY COBS BREAD ELECTRONIC ARTS INNOVATIVE FITNESS INSIGHT FILM STUDIOS LEDCOR LEONE LOWER MAINLAND STEEL MEDALLION WINE MARKETING OAKRIDGE CENTRE

SEYMOUR’S PUB SHERATON WALL CENTRE SHOPPERS DRUG MART STARBUCKS COFFEE TAC MOBILITY TD BANK FINANCIAL GROUP TELUS THE SUTTON PLACE HOTEL VANCOUVER CANUCKS SPORTS & ENTERTAINMENT VARIETY - THE CHILDREN’S CHARITY

In addition to our valued partners we want to thank the following corporations and individuals for their significant sponsorship of Canuck Place events this year:

ARAMARK SPORTS & ENTERTAINMENT BAU - XI GALLERY BOBBIE BURGERS BRITISH COLUMBIA LOTTERY CORPORATION COUNTRY LUMBER LTD. ETHICAL FUNDS GARIBALDI GLASS INDUSTRIES INC. GLOTMAN SIMPSON CONSULTING ENGINEERS HAYWOOD SECURITIES INC. HOLLAND AMERICA LINES INTRACORP DEVELOPMENTS LTD. JOHN HENRY BIKES LANDO FAMILY MAC MARKETING SOLUTIONS INC. MACLAREN MCCANN

METROPOLITAN FINE PRINTERS MONTECRISTO MVKA PRODUCTIONS MARKUS NASLUND NORTH SHORE CREDIT UNION NORTHERN ROOTS LANDSCAPING INC. PACIFIC BLASTING & DEMOLITION LTD PEAKE OF CATERING PELLER ESTATES JIM AND BEA ROBSON RITCHIE BROS. AUCTIONEERS JOHN AND MONICA SAPROVICH SLEEMAN BREWERIES SLEEP COUNTRY CANADA SOMETHING BORROWED WEDDING & EVENT PLANNING INC. ZLC FINANCIAL GROUPS

MEDIA SPONSORS We also acknowledge the support of our media sponsors, who have contributed over $100,000 in print or broadcast media to foster public awareness of our work: CFUN 1410 GLOBAL TELEVISION NETWORK

TEAM 1040 THE VANCOUVER SUN

SPECIAL THANKS We wish to honour the memory of Elizabeth C. McDonald whose thoughtful gift of a $1 million insurance policy has left a legacy to Canuck Place that will be felt by the children and families for years to come.

VOLUNTEERS Canuck Place would not function without the 355 volunteers who contributed over 20,000 hours this year.

We pay tribute to their vital role ensuring Canuck Place is a beautiful home-away-fromhome for our families. Many thanks to all!

Elizabeth C. McDonald

Thank You to Our Wonderful Supporters!

GIFTS FROM ORGANIZATIONS

$50,000 $99,999 Dave Lede Family Charitable Foundation Echo Bay Foundation RBC

$25,000 $49,999 Canadian Federation of Independent Grocers TELUS Vancouver Foundation $10,000 $24,999 BC Hydro Employees Community Services Fund (HYDRECS) Bosa Properties Inc. Diamond Foundation Goodco West Investment Corp.

Green Shield Canada Foundation Lower Mainland Publishing Group Shoppers Drug Mart Steve Miller / Bakerview Realty Appraisals Inc. The David Rentz Family Foundation The Rix Family Foundation $5,000 $9,999 AJG Enterprises Inc. Alliance Principle Ingredients CV Technologies Inc. Eton West Construction Inc. Friends of Ferrari Full Throttle Reinforcing Inc. Lower Mainland Steel (1998) Limited M & P Yacht Centre McKesson Canada Pedersen’s Rentals Inc. Rogers Group of Companies The John C. Kerr Family Foundation The Lutsky Families $1,000 $4,999 ABC Custom Brokers Ltd. Ainsworth Engineered Canada LP Alan J. Lary Inc. Allstar Holdings Inc. The Andrew Mahon Foundation Angels of Light Society Armstrong Family Foundation B & B Contracting Ltd. Barco Fund Belfor Canada Inc. The Ben and Esther Dayson Charitable Foundation Berkshire Operations Management Ltd. Bourquin Construction Ltd. Bradner Holmes Ltd. British Columbia Trucking Association Canada Post Cascade AquaTech Ltd. CIBC World Markets Children’s Foundation Clearwealth Advisors Inc. Crossroads Tile Ltd. Davidson & Company Deloitte & Touche DHL Express (Canada) Ltd. Dinyar Marzban Law Corporation DLC Distributors Inc. DS Management Ltd. Ernst & Young Inc. Evergro Canada Inc. Faria Mechanical Farris, Vaughan, Wills & Murphy LLP Forest Lawn Memorial Park Foundation For Youth Fraser Milner Casgrain LLP Geotech Drilling Services Green Timbers Pub Gujarati Hindu Seniors Society

Hammerberg Altman Beaton & Maglio LLP IBM Employees’ Charitable Fund J. Ross Allan Financial Services Ltd. J.R. Digital Solutions Inc. Key West Ford Legacy Transport Liberty Investments Limited Lindsey Donovan Photography Lotte & John Hecht Memorial Foundation Marchmain House Financial Corp.

Marine Plastics Ltd. Octaform Systems Inc. Olbert Metal Sales Limited Owen Bird Law Corp.

Pallett Valo LLP Pemberton Leasing Services Ltd. Photos By Kathryn Inc. Piteau Associates Engineering Ltd. Plus Computer Solutions Ltd. PNG Enterprise Foundation Precision Dental Equipment Services Prime Strategies Inc. PSC Distribution Ltd. Qtrade Canada Inc. Quadra Wood Products R.D.B. Enterprises Inc. Raisin Jobs Republic Enterprises Ltd. Rogers Sugar Ltd. Rolfe Benson Chartered Accountants S & W Forest Products Ltd. Salmon Arm GM Ltd. Scor Canada Reinsurance Co. Shanto Dental Ceramics Ltd. Shaw Communications Inc. Six Mile Furniture Ltd. Sleep Country Canada Smythe Ratcliffe The Sook Ching Foundation South Arm Community Association Spectra Energy Transmission StageCraft Theatre School Strand Corporation Strathcom Media Inc. Textile Trimmings The Howard Foundation The International Buddhist Society Torre & Tagus Designs Ltd. Vancouver Party Works Varinet Westcoast Drilling Supplies WoodWorks the Hardwood Floor Company Ltd.

GIFTS IN KIND $10,000 $24,999 BMD Financial Inc. $5,000 $9,999 Canterbury Coffee Corporation Sleep Country Canada $1,000 $4,999 Cristall Group Holdings Inc. Showtime Tickets TAC Mobility Teekay Shipping (Canada) Ltd.

GIFTS FROM INDIVIDUALS $10,000+ Giles and Sandra Baynham Elizabeth Bisson Boffo Developments Ltd. Ken Bolton and Nancy Nixon Brian and Jennifer Burke Catherine Chesterman Mr. and Mrs. W.E. Couling Anonymous Carolyn Cross

Margot Dean Suzie Devries Wayne and Carol* Grayshon Emily Griffiths James and Christie King John Lefebvre Dean and Jolinda Linden Reza Motalebpour Doris L. Noble Anonymous Gary and Annie Santini Christopher M. Waters

$5,000 $9,999 David and Susan Ainsworth Anonymous Darren and Ariane Bell Emily Bergl Katrina Bushell Morris Ergas and Sandy ElliottErgas Mark Greenhalgh Geoffrey and Felicia Gudewill Peter and Cathy Gudewill Sam and Patti Gudewill Arthur and Helene ILiffe Wes and Brenda Koop Farhan Lalani Lawrence and Ruth Mandt Graham Moore Anonymous Lucy Prentice Donald and Eleanor* Rix John and Susan Rose Anonymous Anonymous Jack and Donna Lee Zaleski $1,000 $4,999 Elaine Adair Anonymous Ronald W. Amos Victor Arneill William and Esther Bamford Ryan and Cindy Beedie Laura Bicknell Dennis Black Ann BlanchardLedlin Roy Blyth and Donna Pederson Verne and Linda Blyth Maryhelen Bowling Howard Breslaw Doug and Valerie Brett Bruce Bried Bruce and Linda Buckland Ronald and Penny Bush Merv and Lisa Byers Dan Carriere Ronald and Joan Carter Peter Cartledge Richard Stephen Cheyne Anonymous Malcolm Christie Jamie Clarke Chris and Krista Cooper David Copeman James and Cynthia Cornish Trevor Cotton Ellen Courtney Brian and Cheryl Cowan Kenneth Cowie Judith Davis Conrad De Jong Erik Devries Anonymous Ken Draper and Sharon Mackenzie Anonymous Ted Duncan John H.G. Dustan Diane Eaton Helen Edwards Joseph and Cecilia Ergas Robert and Kazue Fairweather Gary Fehr

Anonymous Greg and Karen Fleck William and Betty Lou Fox Ted and Alice Friesen Douglas and Andrea Froese Wendy Fuller Kevin Gallagher Howard and Phyllis Gerber Ron and Lila Gillespie Peter and Lisa Golding Michael Grant Andrea Guidolin Don and Amanda Halliday David Hallonquist Robert Hardy Gabe Hoffart Wayne and Erin Holm Terry Hooge Thomas and Norah Humeniuk Jessie Hunter Bill and Francine Iles David Jeffs Chris Jenkinson Douglas Johnson Margot Jones Michael and Jill Kenney Peter Kinch Robert and Lisa King Mr. Daren Kinnaird Abdul and Hanifa Ladha Jason R. Leemans Greg Long Allen Loughheed Anonymous Andrew and Hilary MacDonald Mark Mache Margaret MacKenzie Marguerite MacKenzie Todd MacRae Michael F. Madsen Honorable Patrick M. Mahoney Westcan Industries David McCoy Nancy McHarg Mark and Karin McLaren Stuart and Della McLaughlin Barry and Fiona Middlemiss Gary and Barbara Miller Donna G. Molby Dennis and Kathy Molnar Kathleen Moreau Anonymous Timothy Murphy Robert and Pat Muster Dr. and Mrs. Stephen Nantel Anne D. Nelson and Family Erick and Joyce Nordquist Hugh Notman Wade and Julie Nybakken Dennis and Leanne Ohman Doug and Linda Olmstead Liam and Joya O’Loughlin John and Leah O’Neill Johnny Pan and Jade Cheng Sam Payne Clem Pelletier Paul and Margaret Phang Hilda Pipke Robin Pitcher Ellen and Dennis Powell Jason and Beverly Price Peter Priebe Joan Purdy Linda and Alain Quennec John and Sylvia Quilty Remco and Janice Quinn Daal Jean Rae Robert Rempel Linda Renard Graham H. Robins Graham Jr. Robins and Family Edward Rogers Jock Ross

Theo Sanidas Pavan Sarohia and Sonny Dhaliwal Shirley Sawatsky Warren A. Schindler Geoff and C. Scott Gregg J. Sedun Anonymous Ravi Sidhu William and Carol Slater Tony Spagnuolo Jennifer Stanley Joan Stringer John and Mavis Struk David Sweeney Paul and Barb Sweeney Amanda Tapping Kent and Marylee Thexton Raymond Thibault Anonymous Darren E Thompson William Thompson Anonymous Hans Troelsen Mark Tustin Linda Van Zanten Bill Vance John, Margaret and Kelsey Vriend Al Wahl and Lynne Swerhun Warren and Twyla Wall Anonymous Leonard and Laurie Watkins Ian Watt Ken Willington Stuart and Corrine Wolfe Tom Worrall Marion Wright Anonymous Matthew Wubs Peter Wyse Linda Yee Eddie Yen Anonymous Graham Zapf

GIFTS IN KIND $10,000+ Abdul and Hanifa Ladha $5,000 $9,999 Tim Delesalle Matt Giffen $1,000 $4,999 Luciana Alvarez Judith Davis Amanda and Mike Girling Janet S. Hayes Honorable Patrick M. Mahoney Jim and Bea Robson Peter Wyse BEQUESTS Estate of Mary Fowler Bannan Estate of Gail Joan Fromson Estate of Jean Templeton Lindsay Estate of Douglas John George Estate of Ruth Elizabeth Graham Estate of Audrey Jean Norton Estate of Elsie Ohman Estate of Esther Josephine Stemp

* Deceased

Canuck Place Children’s Hospice 1690 Matthews Avenue, Vancouver, BC V6J 2T2 T 604 731 4847 F 604 739 4376 Toll-free in BC: 1 877 882 2288 www.canuckplace.org