Parker 2nd Quarter 2021

PARKER 2ND QUARTER 2021

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IN THIS ISSUE

17 The Broken Windows Theory

8 Parking, Sidewalk Robots, and Monetization

By Cody Clark

By Bern Grush

12 Tom Arnold Scholarship in Parking Advancement - 2020 Award Recipient - Domenic Annibale 14 Concrete Museums

20 Calgary's Platform Parkade

By Reachel Knight

By Alizé Honen-Delmar

22 2021 Conference & Trade Show Vancouver, BC

16 Welcoming Members to the CPA

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18 Tom Arnold Scholarship in Parking Advancement - 2021 Award Recipient - Ugur Dundar

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2ND QUARTER 2021

27 2021 Scholarship Program Recipients 28 How to Stop $$ From Flowing Out of Your Parking Facility

By Mathieu Verronneau, ING. & Paul Hanratty, MBA

30 The Canadian Parking Association’s Management Training and Certification 31 CPA Partnership Program

OFFICERS AND DIRECTORS

PRESIDENT

TREASURER

DIRECTORS

Janice Legace City of Fredericton legacej@yahoo.ca

Brett Bain Edmonton Airports bbain@flyeia.com

Nigel Bullers EasyPark nigel@easypark.ca

VICE PRESIDENT

PAST PRESIDENT

Alex MacIsaac University of Toronto a.macisaac@utoronto.ca

Daniel Germain Indigo Park Canada Inc. daniel.germain@parkindigo.com

SECRETARY

Ralph Bond BA Consulting Group Ltd. bond@bagroup.com

Frank Cavaliere RJC Engineers fcavaliere@rjc.ca Sam Cusick AIMS (EDC) Corp. sam@aimsparking.com

CPA STAFF

Sharon Lewinson ACT Canada info@actcanada.com

EXECUTIVE DIRECTOR

Anna Marie O’Connell City of Guelph annamarie.oconnell@guelph.ca Randy Topolniski Winnipeg Parking Authority randytopolniski@winnipeg.ca

Nick Spensieri City of Vaughan Reachel Knight nick.spensieri@vaughan.ca Calgary Parking Authority Reachel.knight@calgaryparking.com

Carole Whitehorne 613 727 0700 x 10 carole@canadianparking.ca MEMBERSHIP & EVENTS COORDINATOR

Patty Kettles 613 727 0700 x 12 patty@canadianparking.ca DESIGN & COMMUNICATIONS

Brenda Hanna 613 727 0700 x 15 brenda@canadianparking.ca

OpinionsandrecommendationsprovidedbycontributorstoPARKERarenotnecessarilythoseoftheCanadianParkingAssociation.TheCanadianParkingAssociationdoesnotendorseorassumeanyresponsibility fordamagesarisingfromtheuseorapplicationofanyoftheequipment,services,technology,oropinionsexpressed,discussedoradvertisedinPARKER.TheCanadianParkingAssociationassumesno responsibility for errors or omissions in materials submitted for publication by vendors or authors of articles.

LesopinionsetrecommandationsfourniesparlescollaborateursduPARKERnesontpasnécessairementcellesdel’AssociationCanadienneduStationnement.L’AssociationCanadienneduStationnement n’endossepasetn’assumeaucuneresponsabilitépourdesdommagesquirésulteraientdel’utilisationoudel’applicationdetoutéquipement,service,toutetechnologieouopinionexprimés,discutésouannoncés dansLEPARKER.L’AssociationCanadienneduStationnementn’assumeaucuneresponsabilitépourdeserreursouomissionsdanslesmatériauxsoumispourpublicationparlesmarchandsouauteursd’articles.

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PARKER | 2ND QUARTER 2021

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Register by August 31 for Early Bird rates

JOIN US IN PERSON

Located in downtown Vancouver, BC, the Hyatt Regency will be the headquarters for this conference and trade show event.

There are many details being fine-tuned to provide attendees the best conference and trade show experience ever.

As the program evolves, updates can be tracked at: canadianparking.ca/vancouver2021

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| FROM THE EDITOR CAROLE WHITEHORNE, EXECUTIVE DIRECTOR

T

he year that was… usually we pause to reflect on this as the calendar turns and regardless of which civil or religious new year you observe, most feel grateful for the year that passed and optimistic about the one that’s about to begin.

To feel grateful for a year that saw so many hurdles and hardships, not just at home, but around the world caused by a virus that spared no one, is a stretch. Like the rings on a tree, we missed seeing our kids grow a full year, the passing of family members and friends without so much as a farewell, and we missed our connections with friends and colleagues. I can be grateful now that the year has passed – and it only took 17 months!

As a not-for-profit organization, you find your place on the food chain quickly when your members suffer. Let’s face it, association membership is so important to our growth and education but becomes a lessor priority in times like these. We have heard so much about the hotels, tourism, and airlines, but not much mention of how the parking industry has suffered similar disruption due to the pandemic – no bums in seats, or heads in beds, or in our case, no cars in stalls means no $$ to spend on the non-essentials.

Despite that, our members showed us some love this past year, participating in several Curbside Chats, Virtual Sector Roundtable meetings and the 2020 Virtual Annual Conference. Most members were able to maintain their dues, and only a few needed to postpone for financial reasons.

Several members took some downtime and successfully completed the Parking Management Certification (PMC). Congratulations to them!

We have stayed connected to you all and look forward to welcoming everyone back as soon as it is feasible.

The CPA was also able to provide scholarship funding this year, and so once again, some welldeserving students will get a helping hand from the CPA. The Tom Arnold Scholarship for Advancement in Parking produced two awards at York University.

Read on in this issue to learn about those worthy students.

The CPA Board of Directors and staff have been maintaining the business of the association during difficult times, and I would like to thank them all for their continued support and good nature as we stick-handled our way through the effects the pandemic presented.

I do feel optimistic as I write this letter. I’m enjoying beautiful weather and have found some time to be on the water. It truly is my happy place. I’m also optimistic that our industry has turned the corner and we will be full throttle again as we progress through the summer.

Fall will be the time we can finally be together as we celebrate our reunion in Vancouver, BC. If you haven’t completed your vaccinations yet, I urge you to do so and join your colleagues for the Annual Conference & Trade Show from October 3 – 6 in Vancouver.

The Vendors are raring to go, and the educational options should not be missed. The only thing left is for you all to take advantage of low airfare and extended early bird conference rates and register! n

The CPA was also able to provide scholarship funding this year, and so once again, some welldeserving students will get a helping hand from the CPA. The Tom Arnold Scholarship for Advancement in Parking produced two awards at York University.

All the best,

Carole Whitehorne, Executive Director

CPA Associate Partner

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| FROM THE PRESIDENT JANICE LEGACE, PRESIDENT

Hello fellow parking professionals,

H We owe a debt of gratitude to all our provincial Chief Medical officers for taking care of us. Can you imagine how hard it will be for them to disconnect?

ow is your summer going? I hope you are enjoying a bit more freedom than last year. I’m feeling a positive change in the air. In New Brunswick, there have been no cases of COVID reported in the last 8 days, no one is hospitalized for COVID and 52% of our eligible population has received two doses of the vaccine. I see similar encouraging numbers throughout Canada. It’s miraculous. This week, I went grocery shopping and was both amused and relieved to see they’ve removed some arrows, the pylons and the “towering wall” of junk food that kept us entering and exiting stores in a single file, like cattle. If you are in Prince Edward Island you no longer need to wear a mask indoors and Nova Scotia is allowing restaurants to operate at full capacity with regular hours. I’ve read that airport business is resurging and that universities are planning to have in-person classes this fall. But the best indicator came last week when our Chief Medical Officer, Dr. Jennifer Russell, announced that she had planned a vacation. Whoa. That says everything about the state of things. We owe a debt of gratitude to all our provincial Chief Medical officers for taking care of us. Can you imagine how hard it will be for them to disconnect?

of a lot of learning and networking that just needs to happen. I’m even looking forward to that point at the end of a long day of sessions where we meet at the hotel bar, have an “old fashioned” and leisurely converse about life. I think we’ll have a lot to talk about. All this, I assure you, will happen safely because we are dispatching our Director, Carole Whitehorne to Vancouver to see for herself. It’s going to be everything we want it to be – including very safe.

While they are disconnecting, don’t you think it is time for us to reconnect? The CPA will be hosting its Parking Conference from October 3-6, 2021 in beautiful Vancouver. Our vendors can’t wait to have a trade show to show their wares, the hotel can’t wait to host and feed us and there is a heck

Enjoy the rest of the summer.

PARKER

EDITOR Carole Whitehorne carole@canadianparking.ca | 613-727-0700 x 10

STAY CONNECTED WITH THE CPA

ADMINISTRATION patty@canadianparking.ca | 613-727-0700 x 12

www.canadianparking.ca/contact

DESIGN AND MARKETING brenda@canadianparking.ca | 613-727-0700 x 15

6 PARKER | 2ND QUARTER 2021

I haven’t seen my 85 year old Mom since February 2020 and as I write this I’m getting packed to head to Maine. Thanks to the July 5 softening of the federal border restrictions (it helps that I am a dual citizen), I can go as long as do a number of things including visit the local hospital for an expensive COVID test. That’s not going to stop me. I can’t wait to see my mom. I imagine there will be lots of hugging and crying. There are many of us that have been separated from our families.

I hope you get your chance to see your loved ones soon and bring tissues. And everyone can talk about reunions and all the good things that are returning to normal - at the hotel bar, with an oldfashioned in Vancouver between October 3-6. n

Janice Legace

Distribution: 2,000

RESERVE YOUR ADVERTISING SPACE TODAY! Call 613-727-0700 Ext. 12 for more details

CONFERENCE SCHOLARSHIP Registration & Travel Awards Up to $1,000 are Available The Canadian Parking Association is offering funding support to members’ who are unable to attend the 2021 Annual Conference and Trade Show from October 3 – 6, 2021 in Vancouver, BC. Scholarship funds may requested be used towards conference registration, lodging, and other travel expenses. Persons meeting the criteria outlined below are encouraged to apply.

Application Applicants should submit a letter indicating past participation at CPA events and/or programs, expected benefits of attending the conference (citing specific sessions or workshops of interest) and a statement of financial need endorsed by a member of the organization’s management team.

Applicants must indicate which of the following funding areas are being requested: • Conference Registration • Travel (proof of purchase must be provided)

Qualifications

• Accommodation

For these awards, an individual must currently

Awards will be granted up to $1000 based on available funding and submissions received.

• Be a member in good standing of the Canadian Parking Association.

• Be employed in one of the following industry sectors: Airports; Hospitals, Municipalities, Universities/Colleges.

• Be limited from attending the event due to financial hardship or budget limitations as a result of the effects of the COVID-19 pandemic over the past year.

Deadline August 25, 2021 SUBMIT TO: Carole Whitehorne Carole@canadianparking.ca

• Be willing to attend a joint meeting with Scholarship Sponsors.

• Have not already registered for this event.

PARKER | 2ND QUARTER 2021

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Parking, Sidewalk Robots, and Monetization

By Bern Grush, Harmonize Mobility Inc., Toronto

It is expected that in some places and times service robots will be permitted to operate on public sidewalks, pathways, bicycle paths, and roadways. Will their introduction impact central business districts in our cities? Could they impact parking revenue? Will they create a need for new forms of public, shared-space monetization related to their use?

No one is surprised that we could expect some changes in the parking industry due to AVs, especially autonomous taxis for ridehailing. Ride hailing has already shown it can 1 negatively impact parking demand. Surely, if the robotaxi arrives as promised — even cheaper and more reliable than ride-hailing — then parking demand would contract accordingly. But the continuous failure of promises from the autonomous passenger-vehicle industry since 2015 says this scenario is still on the far horizon — if anywhere.

Sidewalk-scaled delivery robots, also called personal delivery devices (PDDs), are far more likely to be in pervasive service in our cities and suburbs sooner than robotaxis will provide regular passenger service. This is because the multiple barriers to deployment of these sidewalk robots are more easily surmounted than the equivalent deployment barriers 2 for the robotaxi.

The single largest barrier to the robotaxi to date is that they are unable to go anywhere at any meaningful scale without a human in the driver seat. Hence, they cannot immediately threaten the ride-hailing industry. That barrier does not exist for the PDD, which is teleoperated at worst and increasingly merely telemonitored. Today, the leading PDD technology permits one person to concurrently operate two or three. And these can be miles apart.

What that means is that as PDD self-reliance moves from 99% to 99.99%, the ratio of robots to operator will improve from 2:1 and eventually to 10:1 or 20:1. But as the robotaxi moves from 99% to 99.99% self-reliance each still requires at least one human worker to operate it. The PDD will close in on economic viability far sooner than can automated ridehailing. It is already doing so.

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Many things pave the way Many factors make personal, electric, robotic deliveries appear very likely to succeed and expand rapidly. These include growth in e-commerce, expanding demand for rapid delivery (especially for meals), and the rising costs of local delivery services. Add to these market forces the desire of many city planners to reduce the environmental and congestion cost of using delivery vans and cars for small package deliveries and you have a ready market for these urban service robots.

Prior to 2020, PDDs had been used primarily on collegecampuses. Since then, the pandemic accelerated their use, familiarity, and acceptance for socially-distanced food, grocery, and medical deliveries. The pandemic that decimated many local retail districts in North America has created an opportunity for these PDDs to help Business Improvement Areas (BIAs) and their communities to recover more rapidly.

Using sidewalk robots for consumer deliveries Assuming direct, personal, final-mile, consumer deliveries as a primary business intent for PDDs, these may be deployed in a number of ways. A few might be operated by a local logistics provider or a retailer — perhaps a lunch shop — to make local meal deliveries. Several robotic makers already

provide such leasing services. A larger number might be used by an e-commerce operator, such as Amazon, to move goods from micro-warehouses, strategicallypositioned staging areas, or from large, parked trailers or vans (“mother-ships”) to residents in a two or three km radius. Others could be used to deliver meals-on-wheels from a local charity kitchen, or be deployed as gig workers are now, moving on-demand from one delivery to the next, like a robotic UberDelivers. Still others might be used in an expressdelivery service, such as FedEx and UPS do now when delivering packages for retailers and businesses, but in a strictly local environment suitable for personalscaled deliveries, especially for residential deliveries which have grown dramatically in the past few years.

There are many dozens of such potential usage scenarios, each with varying advantages and disadvantages to merchants, consumers, residents, and pedestrians local to their operation. But what all of these delivery-service applications have in common is commercial trade. The more localized such trade — preferably in direct connection and without intermediary hand-offs between retailer or kitchen to consumer — the more this technology can act as an optimizer of time and cost. As well, sidewalk robots appear to fit well with ideas such as the 15-minute city, the walkable neighbourhood, and the car-free community in that they can help reduce the requirement for the private automobile and the contribution delivery stepvans make to congestion.

Photo Source: Findlaw blog (2021) Should Sidewalk Robots Have Legal Rights as Pedestrians?

Are sidewalk robots a good idea?

Central to the context of this article is whether the PDD can improve the post-COVID and eCommerce fortunes of BIAs. The promoters of these robots promise many related advantages.

From a community perspective, they would be smaller, quieter, and cleaner (CO ) than the delivery step vans that 2 are common today in many cities and towns. They could deliver food, groceries and other goods to seniors and the disabled. They could enhance meals-on-wheels programs. They would improve consumer reach by extending the effective radius of walkable neighbourhoods while simultaneously reducing the demand for private car ownership.

From the perspective of the local retailer, they could help address the e-commerce crunch and compete against the “amazons” by lowering costs for local delivery. This could help to mitigate the high delivery cost for food that was an added hardship for so many restaurants during the pandemic.

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From the perspective of jobs, these devices can generate direct local employment (teleoperators, maintainers, managers, and handlers), but more importantly they increment retail employment to the degree local retailers prosper.

Interestingly, some of the new jobs involving teleoperation can be performed from a worker’s home including by employees with accessibility issues that might be confined to wheelchairs — people who could not previously engage in the logistics or delivery industry.

From the perspective of the urban environment, these devices might precipitate more robust sidewalk design and maintenance. In a recent conversation I had with John Kiru, Executive Director of Toronto’s TABIA, it was made clear that many Toronto sidewalks are still too narrow and do not yet comply with applicable accessibility regulations. John also pointed to the critical importance of planters, uncluttered pedestrian clearways and the ability to promenade. His comments apply to most cities in the world.

Are sidewalk robots a bad idea?

As just noted, some sidewalks can be difficult for pedestrians with accessibility challenges. These are already complex places for the abled — when they are crowded or when people are walking pets, pushing strollers, dragging carts, carrying bags, using skateboards, or reading phones. If we add to this mix of humans, robots of varying sizes and speeds, fledgling pedestrian skills, and non-existent social skills, we could threaten perceived safety and detract from pedestrian comfort and enjoyment as they stroll, shop, or walk to an appointment.

Added to this are questions about privacy and security.

Privacy, because the devices will capture image and other data in order to navigate and document their work. And security in terms of physical mishaps that might injure pedestrians or pets, or worse if a bad actor where to intentionally employ a robot(s) in a criminal enterprise.

We also need to consider that many people have worked very hard during the past decades to reclaim urban space for pedestrians, cyclists, and other active forms of transportation. For this reason, many people will be unwilling to consider sidewalk robots unless their advantages clearly outweigh any loss of pedestrian autonomy.

Lastly, I return to the question of jobs. Yes, new jobs will be created, but automation also replaces and displaces human workers. More often it creates new opportunities, but this still causes dislocation and requires re-training, and that inevitably leaves some behind. So, the jobs question is not easy to answer. It is naive to see this going only one way, but it is wrong to dismiss the issue.

This is a place for government intervention with programs to smooth this transition, while promulgating a degree of flexibility and learning of new skills.

ISO 4440 I am often asked: “Do we really want these robots on our sidewalks?” My answer is always the same: “Not the way most sidewalks are now, not yet without fully attentive teleoperation (i.e., we are not ready for full autonomy, SAE Level 4 or 5), not beyond a trial of devices from a single operator (we are unprepared for multi-operator systems sharing the same space), and not without a secure, IoT-based, ground-control system under municipal governance.

One critical approach to maximize the likelihood of beneficial development of this technology is the ISO draft technical 3 standard (DTS) 4448: “Ground-based automated mobility systems”, commenced in 2019. Briefly, this standard sets out the procedures and behavioral rules to make regulating, governing and operating these fleet systems a coherent process. The structure of the implied systems and its data are common, but the local jurisdiction sets appropriate, behavioral constraints. This is done in a way that permits makers to develop robots and their communication systems, planners to design deployments, local jurisdictions to ensure appropriate infrastructure and governance guidelines, insurance companies to provide coverage, and logistics and transportation operators to proceed safety and profitably.

Based on the draft ISO standard addressing sidewalk robots, any infrastructure upgrades for robots must target guidelines for accessibility and pedestrian access. So, there is clearly an opportunity for a win-win for both commercial interests and pedestrian accessibility.

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Can local thinking sustain local growth?

In communities with a sufficient local population, pervasive local infrastructure such as wider and better designed sidewalks, cycling systems, and slower streets, as well as local technology such as same-hour delivery systems are more likely to engender an increase in footfall and to sustain local commerce than would continuing the more caroriented approach suitable for big-box stores.

Could well-managed systems of sidewalk robots help BIAs recover post-COVID? Given the extensive value BIAs represent, this is an important question. Perhaps same-hour delivery robots would help some local merchants compete against eCommerce, but would those same robots be a nuisance for customers sitting at a sidewalk café? If local delivery systems became pervasive, might that increase the number of local purchases in a zero-sum competition with box stores? In a world that is changing to prize sidewalk and parklet cafes and restaurants, might a prevalence of sidewalk robots discourage footfall with its promenading and impulse purchases? Or would renewed pedestrian infrastructure benefit all parties: residents, merchants, local shoppers, and livability advocates alike?

While it is too soon to be certain, there are steps that may be taken to prepare BIAs, towns, and cities for the turns this will take.

What about parking and monetization?

What all of these PDD services have in common are sidewalks, crosswalks, and bike lanes. These small robotic delivery technologies move machine activities from road and parking zones into active transportation and pedestrian spaces. That is, from spaces that are currently regulated and monetizable for parking and loading into spaces for which we have little or no regulatory, social or technical experience.

ISO DTS 4448 enables variable user fees, based on time and place. This provides the best management handle for managing the commons, ensuring a congestion control mechanism, and funding infrastructure. The best systems-thinking applied to parking pricing today can be extended to apply to sidewalk robots assigning prices to time slices and block-faces, recorded by a sidewalk route reservation system implied by ISO 4448.

One of the most important early steps to be taken is to determine the management rules to apply to these systems. Because this is a complex, shared, public space, management will be non-trivial, and will require a budget. That budget would be most appropriately funded through user fees.

Innovative companies now at the forefront of highly digitalized parking system technologies, included LPR, GPS, IoT, local sensors, etc., are the ones with the best opportunity to move us into this robotic era. n

ABOUT THE AUTHOR:

REFERENCES

Bern Grush is drafting ISO 4448 to prepare for the arrival of sidewalk robots, innovating incentive systems to help transit recover post-COVID (“Rideal”), and writing another book, tentatively: “Robots in Cities and Towns: A Guidebook”. He is co-author of The End of Driving: Transportation Systems and Public Policy Planning for Autonomous Vehicles (Elsevier, 2018) and the patent-holder for the fully-autonomous GPS-based parking meter, “Skymeter”. Bern is with Harmonize Mobility Inc.

1. Henao, A. and Marshall, W. (2019) The impact of ride hailing on parking (and vice versa)

2. Grush, B., (2021a) The Last Block: Towards an international standard to regulate and manage sidewalk robots. https://citm.ca/wp-content/uploads/2021/02/ Harmonize-Mobility_The-Last-Block_21.02.01.pdf

3. Grush, ibid

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CANADIAN PARKING ASSOCIATION FOUNDERS AWARD

TOM ARNOLD SCHOLARSHIP IN PARKING ADVANCEMENT 2020 AWARD RECIPIENT - DOMENIC ANNIBALE

BIOGRAPHY:

My name is Domenic Annibale, and I am currently a fourth year Civil Engineering student with a main interest in structural engineering graduating in June 2021. Some of my hobbies include playing sports and training in Muay Thai. I also have experience working in the road rehabilitation industry and the construction industry with a focus on residential and commercial renovations. My goals are to gain more experience and knowledge in structural engineering and develop innovative and sustainable designs.

THE IMPACT OF MY STUDIES ON THE CANADIAN PARKING INDUSTRY

A

s a student studying Civil Engineering at York University, I have been exposed to many different courses in structural and foundation design, transportation systems planning and design, environmental and sustainable engineering, economics and entrepreneurship and many more. In my studies there is a focus on new emerging areas including computer-aided software, innovative materials and the future of engineering. In Civil Engineering, my fellow graduates and I will help shape the future infrastructure and sustainability of our communities. I believe my studies may have a positive impact on the Canadian Parking Industry as the many concepts studied are directly related to the parking industry and help promote innovation and sustainability.

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Thank you to the Canadian Parking Association for granting me the Tom Arnold Scholarship in Parking Advancement. I am very happy to have received the scholarship and I was very proud as it felt rewarding when I found out I was a recipient. The scholarship has also greatly helped me financially in my studies, especially with the new difficulties of the COVID-19 pandemic. Since receiving the reward, it has helped me gain knowledge about the parking industry and how my studies may influence the future of it. It also allowed me to understand more about this industry, especially how the current COVID-19 pandemic is affecting it.

Domenic Annibale

Many course concepts from my Civil Engineering courses, specifically the transportation engineering courses, can be applied to the Canadian Parking Industry. Theories and fundamental concepts and principles of traffic modelling, traffic flow, traffic capacity and traffic safety can be applied to estimate and design for the future need of parking in Canada. When designing traffic infrastructure, including parking, it is important to forecast the future demand to understand the capacity of roadways and parking required for specific communities. Also, it is evident that the future of transportation will involve Electric Vehicles (EV), and Autonomous Vehicles (AV). These vehicles will require intelligent transportation systems which are studied in my program.

Concepts of Vehicle-to-Vehicle (V2V) and Vehicle-to-Infrastructure (V2I) communication have been explored in my studies. I believe with the future of EVs and AVs, we will need to design innovative parking structures where the structures and vehicles are able to communicate with one another. This can facilitate I BELIEVE WITH THE the growing need for ‘smart’ parking EMERGING AREAS infrastructure that is automated to help OF AUTONOMOUS increase efficiency, reduce costs, and TRANSPORTATION AS improve the health and safety of users, especially in a post COVID world. I WELL AS THE COVIDbelieve with the emerging areas of 19 PANDEMIC, THE autonomous transportation as well as FUTURE OF PARKING the COVID-19 pandemic, the future of parking will require many innovative and WILL REQUIRE MANY creative design solutions. I believe the INNOVATIVE AND knowledge obtained from my studies CREATIVE DESIGN from the courses taken help promote this innovation and creativity required SOLUTIONS. that will benefit the future of the Canadian Parking Industry.

Furthermore, in my studies topics about geological and geotechnical design can be applied and help improve the designs of underground parking structures. As space for parking on land gets taken up, more sustainable and feasible designs need to be considered for the future of this industry. Through the innovations and knowledge obtained in my studies, it could help in the future design of underground parking structures, such as a newly researched designs of automated revolving underground parking structures. These structures may be part of the future of this industry, as they are autonomous and save space on land by utilizing space underground.

Continuing, I also think that my studies can indirectly affect the Canadian Parking Industry through structural designs such as high-rise buildings

which often require underground parking structures, and the designs of these buildings will impact the need and design of the parking infrastructure in and around the building. Moreover, my studies also involve a great deal of business and entrepreneurship implemented into our courses. Specific courses such as Project Management, Engineering Economics and others will help improve the future designs to be both sustainable and cost effective. The economic evaluation concepts studied in my program can also help create parking infrastructure that is both functional and economical. Concepts and analysis including sustainable and economic design, life cycle analysis, life cycle cost analysis and benefit- costs analysis are some examples that can be applied and positively impact the Parking Industry. It is evident that my studies in Civil Engineering can have positive impacts on the future innovation and design in the Canadian Parking Industry. n

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CONCRETE MUSEUMS What if parking lots walls were used to host art? That’s what the P.ART.KING project is all about, it brings art where we park.

By Alizé Honen-Delmar

P.ART.KING collaborates with local artists that create colorful art pieces conveying a positive message of connection, togetherness and hope. The first production of this project, the urban jungle Underground parking lots are usually quite dull and only seen realized by Caitlin McDonagh in the lobby of Place Ville Marie for their utilitarian purpose but P.ART.KING decided to embellish parking, transformed the entire customers experience of this them with murals from local artists to enhance the customers’ property. Likewise, Place Montréal Trust parking lot benefited experience and democratize arts. from the P.ART.KING project with the addition of 3 impressive murals on the top walls of its ramp This project emerged in the fall 2020 in Montreal P.ART.KING entrance. This series created by Julian Palma, has when it won the public prize of the QI_Connexion completely changed this parking lot and people COLLABORATES contest organized by the Quartier de l’Innovation started mentioning it as the parking with the WITH LOCAL and SDC Montréal centre-ville. Since then, in impressive bird mural.

ARTISTS THAT collaboration with LNDMRK, underground parking lots are transforming into P.ART.KING with stunning CREATE COLORFUL This new marketing asset for these proprieties murals added onto their walls, all produced from all made them stand out thanks to this unique ART PIECES local and emerging artists. Simply put, this project experience their customers lived as soon as they CONVEYING A uses the enormous potential of the large white walls entered their parking lot. Montreal underground of parking lots as its canvas!

POSITIVE MESSAGE parking lots are becoming more and more colourful with the stunning pieces of arts that have been OF CONNECTION, Landmark buildings of Montreal such as Place Ville realized in the last few months. All of these TOGETHERNESS Marie, 1000 de la Gauchetière and Place Montréal properties that enhanced their parking lots with arts AND HOPE. Trust got their underground parking lots embellished are connected through the P.ART.KING Parcours that with unique colorful murals and the feedback has keeps growing month after month. been astonishing! Members of these properties and the users of their parking lots were impressed by this added value The ambition of P.ART.KING is to change the way we see that was brought by this project. It felt like a “ray of sunshine in parking thanks to arts, soon we might all think of parking as their day”, a customer said. concrete museums!

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MONTREAL UNDERGROUND PARKING LOTS ARE BECOMING MORE AND MORE COLOURFUL WITH THE STUNNING PIECES OF ARTS THAT HAVE BEEN REALIZED IN THE LAST FEW MONTHS.

To know more about P.ART.KING, you can visit www.partking.co or follow us on social media @p.art.king

TOP LEFT PHOTOS Montréal Trust ART BY: Julian Palma

P.ART.KING co-produced with LNDMRK these first 3 productions in Montreal.

PHOTO CREDITS: ARIANE MARTINEAU

TOP 2 PHOTOS 1000 de La Gauchetière ART BY: Francorama

BOTTOM 2 PHOTOS Ville Marie ART BY: Caitlin McDonagh

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WELCOMING MEMBERS TO THE CPA We welcome the following new members to the Canadian Parking Association. Some are new to the industry, and some familiar names have been a part of the industry for several years, and are now included in the CPA membership.

Thanks to all members for your support.

Akasha Technology Inc. Tim Hu Chenchen Guo Jinmin Huang 485C Garbally Rd. 2371 Arbutus Rd. Victoria, BC V8T 2J9 Charlottetown Area Development Corp.

Aaron Hansen 4 Pownal St., Box 786 Charlottetown, PE C1A 7L9

Concord Parking Michael Murray 3001 Wayburne Drive Unit 201 Burnaby, BC V5G 4W3

Quercus Technologies, S.L. Chris Agrell Pol Barneda Av. Onze de Setembre, 19 Reus (Spain) 43203

Eiko Canada Greg Cober Stephen Lee Christine Smith 81 King St Barrie, ON L4N 6B5

Stantec Consulting Ltd. Ahmed Abdelnaby 1331 Clyde Ave Suite 400 Ottawa, ON K2C 3G4

CANADIAN PARKING ASSOCIATION

Interchange

The

MEMBER AWARDS 2021

AWARD ELIGIBILITY Only members of the Canadian Parking Association may submit a nomination, or be eligible to receive an award.

NOMINATIONS PROCESS Information can be found on the CPA website at http://canadianparking.ca/cpa-awards/ PRESENTATION OF THE AWARDS Winners will be announced during the Annual Conference and Trade Show in Vancouver, BC, Oct 3-6, 2021.

SUBMISSION DEADLINE: August 15, 2021

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WiiTronics Solutions Anand Natarajan 365 Glenridding Ravine Road SW Edmonton, AB T6W 4E6 ZipBy USA LLC Brooks Ellis 800 Hindry Avenue, Unit A Inglewood, CA 90301

THE BROKEN WINDOWS THEORY

By Cody Clark

Before I began working in the parking department of my company, I was working in the security field. I completed a course at the Nova Scotia Community College Truro Campus for Law and Security. Within this course I learned a great deal and have applied it to the field of parking operations. One topic I would like to outline today is the Broken Windows theory. Regarding this theory in Law enforcement, the studies that I personally have seen argue that there is not enough data on the subject. There is no concrete or decisive way to attribute this theory to an actual decline in overall crime rates. In this article I will summarize the Broken Windows theory itself and describe how I believe we as employees or owners can apply this theory to the day-to-day functions of parking lots.

The Broken Windows theory in its essence is referenced directly in its name. The theory at its base is that if an area (or in our situation a parking garage/lot) looks derelict or has visible signs that crime has been committed (such as broken windows), it will inadvertently attract additional or more serious crime. To avoid this, pro-active policing of small crimes, i.e., theft, property damage and vandalism, creates an air of lawfulness, and deters such an increase. Knowing what the Broken Windows theory is, at its core, we can now apply this quite easily to our everyday operations. Ensuring all graffiti is removed or painted over and that any damaged or broken equipment is repaired in a timely manner. Doing these tasks quickly and effectively will help paint the picture that your parking garage is monitored and well maintained. A big thing that we as operators can do to enforce this model is to police fare evasion. Seeing parkers drive around barriers or “cheat a system” for a lower fee or free parking can lead not only to revenue loss but also to an increase in this behavior or similar small crimes.

An example I like to use from my own experiences dealing with individuals is public intoxication. The parkade that I work in is the closest lot to a hockey rink and oftentimes you will have intoxicated people walking through after a game. Its at these times where you can truly see the effects of the Broken Windows theory and where you

need a good presence and policing in and around the lot. Not that all people who have been drinking are up to nefarious activities, but it only takes that one inebriated person to start throwing beer cans and hanging off equipment or pipes to spur on a handful of others to do the same. The proverb “If all of your friends jumped off a bridge, would you do it too?” rings quite strongly here. We have all heard of cities or towns rioting after a big Stanley cup playoffs win… or unfortunate loss. In my opinion having an employee or security presence in our lot moving along loiterers and picking up any ensuing litter has discouraged further unwanted activity. With this instance as an example on how we implement the theory, in a short-term cause and effect situation, we can now apply the same trend to other circumstances; whether they be shortor long-term situations We can also apply this theory to not only small crime but also to our own individual parking lot regulations. For example, ensuring that reserved spaces are being used correctly, or that different monthly access levels are being adhered to. You may frequently hear something along the lines of “If that person can park there then I can as well” or “Oh I have parked here numerous times, and no one has ever given me a warning”. I believe that by following this model not only can we deter further disobedience but create an environment that is safe for clients and patrons that are using our services correctly. Creating that safe atmosphere paired with great customer service will surely enhance the experience the customers have and turn them into repeat parkers or even new monthly clients.

In the end, a lot of the everyday activities that we conduct within our parking lots are already enforcing a Broken Windows theory environment but being aware of this model may help us to improve or implement further procedures. Even the smallest items such as cracked panes of glass or the improper use of monthly cards, when left unchecked, can snowball and lead to habitual unwanted behavior in the area. Through diligence and the pro-activity of employees or security the recurrence of misbehavior can be reduced, and we can create a secure and more pleasant environment for everyone. n

ABOUT THE AUTHOR: Cody Clark works in the Client Services area of Crombie REIT and was the first graduate of the Canadian Parking Association’s Parking Management Certification Program (PMC).

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CANADIAN PARKING ASSOCIATION FOUNDERS AWARD

TOM ARNOLD SCHOLARSHIP IN PARKING ADVANCEMENT 2021 AWARD RECIPIENT - UGUR DUNDAR

BIOGRAPHY: Ugur Dundar is a student in the Business Commerce Department at York University who started the Management Science program in 2019. Ugur believes that written and analytical skills are not only a fundamental part of academic excellence but are also the building blocks of critical thinking in university and beyond. In addition to studying at the school, he attended a variety of different volunteer programs until the outbreak of COVID-19. His aim is to become a lawyer by continuing at Osgoode Hall Law School after graduating his undergraduate program.

Ugur likes discovering new places, reading, writing, and spending time with his friends.

Dear Canadian Parking Association, It was an honor to be chosen for the Tom Arnold Scholarship in Parking Advancement for the Fall 2020 semester.

I am currently a student in the Business Commerce program, majoring in Management Science. I am enjoying my studies, especially supply chain management courses. I was involved in several non-profit organizations as a volunteer before the COVID-19 pandemic.

After graduation, I plan to enter Osgoode Hall Law School and eventually become a lawyer.

I am truly grateful for the scholarship support. This scholarship allows me to catch additional online educational opportunities and, more importantly, motivates me to focus on my studies.

Thank you for your all support.

MULTI-STOREY LIFTED CAR PARKING SYSTEM

I

n 2020, the most disastrous event that seriously shook the world, took the lives of many people, affected everyone and every segment of society, was the pandemic. SARS-CoV-2, called COVID-19, first appeared on December 23, 2019 in Wuhan, the capital of China's Hubei region. After its rapid spread to the world, this virus was accepted as a global pandemic by the World Health

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Organization on March 11, 2020. Treatment studies for this virus are still ongoing. This virus has caused many measures to be taken in the field of transportation, as in every field, and even some guidelines in public transportation. The fatal effect of the pandemic has changed the transportation habits by increasing usage of personal cars.

In addition to the above-mentioned reason, personal car usage also increases with growth of population. A research conducted by the UN in 2018 estimates that 68% of the world's population will live in major metropolitan cities by 2050. This prediction can have a direct impact on finding parking spots in cities. The increasing number of vehicles in cities triggers shortage of parking areas. We see the effects on urban transport level. The roads with lanes of land reserved for vehicle movements, turn into parking lots. Therefore, it blocks the main functions of the roads such as connection, access, and movement. As a result, unavoidable bottlenecks and congestion occur in the transportation network where the necessary flow cannot be provided.

Efficient and sustainable urban transportation is possible with a good coordination of many integrated transportation tours. In cases where the need for parking is not well defined, driving a vehicle to find a suitable place takes a significant portion of their time by searching for places. Besides the lost time of drivers, this search creates a significant burden on the general traffic of the city. The effects of the direct and indirect outputs of

the parking lot problem on urban life have reached a level that cannot be ignored today.

In addition to the financial costs that the problem imposes on the public and individuals, there are also aspects such as a decrease in the quality of life and the formation of an unhealthy environment. Building a multistorey lifted car parking system (see photo) can be a proposal. Using it near dense areas, such as subway stations, could help tackle the parking lot issue. To describe, a multi-storey car park system is a vertical transport system that carries the vehicles up and down in the middle and the rails where the vehicles are parked on the right and left are the most ergonomic systems in terms of covering space. The vehicle is parked on the platform at the entrance. The vehicle on the platform lifted by the vertical transport system is placed between the right and left rails.

While receiving, the vehicle is taken from the shelf where it is parked onto the platform in the middle and lowered to the entrance area with a vertical transport system. In the system designed in a modular structure, the number of floors can be decreased or increased depending on demand. n

http://www.my-autoparking.com/sale-8228008-8-25-floors-multi-level-tower-parkingsystem-automatic-car-lift-parking-steel-structure.html

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CALGARY'S PLATFORM PARKADE Part of the Revitalized East Village Urban Mosaic

By Reachel Knight, Calgary Parking Authority

In late May, the Platform Innovation Centre & Parkade opened its gates to Calgarians with fanfare, community activities, and more… JUST KIDDING. With Calgary’s third COVID-19 lockdown underway, the Calgary Parking Authority’s (CPA’s) grand opening for its first purpose-built parkade in decades wasn’t quite what we’d envisioned when planning began years ago. Luckily for us, forward-thinking and adaptability are the foundation that Platform Parkade is built on.

Calgary’s East Village has always been a magnetic neighbourhood, a gathering place that draws visitors to its vibrancy, invention, and beauty (more on that later). Platform Parkade is part of the revitalized East Village urban mosaic. The need for the new parkade location was identified in The City of Calgary’s East Village Area Redevelopment Plan: the creation of Platform Parkade allowed key East Village projects, including the Studio Bell, home of the National Music Centre and Central Library, to be created without standalone parking space. Platform Parkade was designed, developed, and built to address the evolving parking and transportation needs of the neighbourhood.

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Throughout the planning process and 2.5 years of complex construction, we worked to create a blueprint for the future conversion of this unique space. Certain design elements will allow the space to be adapted into commercial or residential uses in the future when the needs of the community change.

In its current form, the facility offers more than

FOR EXAMPLE:

500 vehicle parking stalls,

n Increased floor-to-ceiling heights to accommodate mechanical, electrical and HVAC requirements for

six electric vehicle chargers

future uses (office and/or residential) n Slightly sloped floors with no ramp system mean that if/when this building is converted to an alternate

use only a minor topper will have to be installed to level out the space. Given that there is no ramp system, no ramps will have to be removed when converting from one use to another. n An above-grade design and central atrium space allows for natural light to penetrate through the

building.

In its current form, the facility offers more than 500 vehicle parking stalls, six electric vehicle chargers (with the capacity to scale up to meet demand) and nearly 100 bicycle spots (60 reserved and 39 free) for Calgary’s active cycling community. This multifaceted space complements public transportation and walkability quintessential to the area.

(with the capacity to scale up to meet demand) and nearly 100 bicycle spots (60 reserved and 39 free) for Calgary’s active cycling community.

Platform Parkade also offers the community a publicly accessible sport court on its main level and outdoor event rental space with seventh-floor panoramic views for corporate events, birthdays and more.

Integrated within the first two floors of this facility, the Platform Innovation Centre personifies the uniqueness of this project as a hub dedicated to a rapidly growing tech community. In this 50,000 square-foot space, innovators across Alberta will have access to everything they need to achieve success, including a community of like-minded entrepreneurs, investors, and startups. Platform Innovation Centre will open this fall, bringing together more than 50 tech and innovation partners under one roof to support entrepreneurs and their startups.

At its heart, this project is about creating real value for Calgarians as an adaptable, innovation-focused, public facility. It offered partners an opportunity to reimagine how utilitarian structures could be better designed as dynamic, multi-use buildings; to integrate into a community and provide a more active public use. And we plan to reimagine our “official” grand opening this fall with the fanfare and community engagement in support of our partners at Platform Calgary. n

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IN PERSON

The Canadian Parking Association is committed to deliver programs that ensure the CPA members keep pace with industry developments and continues to be recognized as valued contributors to the communities we serve. As the CPA and its members manoeuvre through the challenges and opportunities evolving since the COVID-19 pandemic hit, we must diversify to bring relevant topics and trends to the forefront and find new opportunities to grow our businesses back to a sustainable position and beyond.

The conference experience too, is evolving. With a full educational component, trade show exhibition and networking opportunities that are being organized with the highest health and safety protocols in place, you are invited to join your colleagues to discuss and explore the opportunities that the parking and mobility industry has in store. Don’t miss this chance to meet again in person and add your voice to the conversation.

The setting is Vancouver, BC – one of Canada’s most beautiful cities. The Hyatt Regency Vancouver will be the site of conference events. A portion of the presentations will be recorded and available after the conference.

Welcome to Vancouver and the new Parking Industry reality.

H O S T H O T E L A C C O M M O D AT I O N S Hyatt Regency Vancouver

655 Burrard Street, Vancouver, British Columbia, Canada, V6C 2R7 Located in the heart of downtown, Hyatt Regency Vancouver is the perfect location to stay for both business and leisure travelers. Guests will enjoy easy access to exciting attractions, like the unique shops of Robson Street and Stanley Park. From the moment you arrive at our downtown Vancouver hotel near the Vancouver Convention Centre, you will feel right at home. Welcome to Hyatt Regency Vancouver!

Hotel Information

The Canadian Parking Association has negotiated a hotel rate starting at $239.00 per night at the Hyatt Regency.

To Make Reservations Book online: Book Online Reservations Or call: 1-800-233-1234 Quote group code: G-CP21 Hyatt Regency Cancellation Policy: Cancellations must be received by the hotel 24 hours prior to arrival date (before 4:00 pm PST) to avoid 1 night room and tax cancellation penalty.

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CONFERENCE SPONSORS

Lorem ipsum CPA PARTNER

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39 24

13

23

12

4

14

25 26

32

11 15

21

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28

30

9 17

19

8 18

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1 7

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31 35

2 10

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3 5

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41 EXIT Sold

ENTRY

Premium for Partners

10x10 Single

8x10 Single

10x10 Premium Single

EXHIBITING COMPANIES AIMS (EDC Corporation) Booth 14 www.aimsparking.com

Eleven-x Booth 31 www.eleven-x.com

Innovative Traffic Solutions Booth 32 www.its-traffic.com

Southland Printing Co. Inc. Booth 4 www.southlandprinting.com

Akasha Technology Inc. Booth 22 www.akashatech.com

Flexpost Canada Inc. Booth 10 www.flexpost.ca

J. J. MacKay Canada Limited Booth 5 www.mackaymeters.com

SpotHero Booth 41 www.spothero.com

Amano McGann Canada Inc. Booth 34 www.amanomcgann.ca

Genetec Inc. Booth 9 www.genetec.com

Master Builders Solutions Booth 15 www.master-builders-solutions.com

T2 Systems Booth 29 www.t2systems.com

.ct tech Booth 23 www.globatech.ca/ct-tech

gtechna, a division of Harris Computers Booth 27 www.gtechna.com

PayByPhone Booth 20 www.paybyphone.com

Tannery Creek Systems Inc. Booth 16 www.tannerycreeksystems.com

Precise Parklink Booth 17 & 18 www.preciseparklink.com

TIBA Parking Systems Booth 26 www.tibaparking.com

Scheidt & Bachmann Canada Inc. Booth 28 www.scheidt-bachmann.ca

Trecan Combustion Booth 24 www.trecan.com

Sika Canada Inc. Booth 13 www.sika.ca

ZipBy USA LLC Booth 11 www.zipby.us

Canada Ticket Inc. Booth 21 www.canadaticket.com Concord Parking Booth 7 www.concordparking.com EasyPark Booth 25 www.easypark.ca

HONK Booth 12 www.honkmobile.com HotSpot Parking Inc. Booth 6 www.htsp.ca Indigo Park Canada Inc. Booth 19 www.parkindigo.ca

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MONDAY

OCTOBER 4

8:00 am – 5:00 pm

Registration Open 8:30 am – 8:45 am

CONFERENCE PLANNER

Annual General Meeting

Conference Planning is Underway!

EDUCATIONAL BREAKOUT SESSIONS

There are many details being fine-tuned to provide attendees the best conference and trade show experience ever. Times listed are approximate.

As the program evolves, updates can be tracked at canadianparking.ca/planner2021/

8:45 am – 10:00 am

Workshop Session #1 10:00 am – 11:00 am

Session A

Use Your Parking Data to Identify Cost-saving Opportunities Nigel Bullers, CEO EasyPark

Wen Sang, CEO Smarking

Session B

SATURDAY

OCTOBER 2

1 pm – 6 pm

Pre-conference event Tentative TBC

Everywhere at Once: Virtualizing the Customer Experience Adamo Donatucci, Precise Parklink

Session C

Parking in the ‘New Normal’: A Deeper Look into Occupancy and the Evolution of Digital Permits Rachel Lindahl, City of Tacoma

SUNDAY

OCTOBER 3

8:00 am – 5:00 pm

Registration Open 8:30 am – 11:30 pm

Board of Directors Meeting 1:00 pm – 4:00 pm

Round Table Sector Meetings • Airports • Hospitals/Private Operators • Municipalities • Universities/College Delegates participate in face-to-face discussions with peers from their sector to share information and experiences.

Open to Sector members only. *New this year – Hospital meeting will be open to Private Operators 4:30 pm – 5:30 pm

Opening Welcome Reception 5:30 pm – 8:30 pm

Trade Show Grand Opening The Opening Trade Show exhibition is a time to visit vendors and scope out the latest in innovation, technology, and to see what’s trending. Start the dialogue and set the pace for the sessions to follow while enjoying refreshments on the trade show floor.

8:30 pm

Unscheduled Evening 24 PARKER | 2ND QUARTER 2021

Tim Taylor, gtechna 11:00 am – 12:00 pm

Session A

Effective Supervision of Parking Enforcement Officers: Methods for Achieving Optimal Commitment and Performance Paul Rinkoff, Inspector, Toronto Police Service

Session B

A Case Study: Platform Innovation Centre & Parkade Reachel Knight, Calgary Parking Authority

Session C

What COVID-19 Taught Us About Managing Parking Sang Hwang, PaybyPhone 12:00 pm – 1:30 pm

Awards Luncheon 1:30 pm – 5:00 pm

Trade Show Exhibition 5:00 pm – 6:00 pm

Workshop Session #2 The Best Deals are Made in the Bar 6:00 pm

Unscheduled Evening

TUESDAY

OCTOBER 5

8:00 am – 5:00 pm

Registration Open EDUCATIONAL BREAKOUT SESSIONS 9:00 am – 10:00 am

EDUCATIONAL BREAKOUT SESSIONS 3:00 pm – 4:00 pm

Session A

Precast Double Tee Parking Garage Deterioration: Things that go “Bump-Bump” Michael Pond, P.Eng., Principal, RJC Engineers

Session A

Session B

A Brave New (Convenience-driven) World: TouchFree Parking Payments that Go Beyond the APP

The Benefits of Migrating to a Centralized Parking Management Approach

Kacey Siskind, HONK

Stephan Kaiser, Genetec Inc.

Session B

Session C

Upcoming Changes to CSA S413 – The Canadian Parking Standard

Bob Matich, Master Builders Solutions Canada Roger Steers, RJC Engineers

Session C

Mobility and Parking - TBC

TBC

4:00 pm – 5:15 pm

General Session & Closing Remarks 6:30 pm – 9:30 pm

Celebrating Success Social Event

10:00 am – 2:00 pm

Final Trade Show EDUCATIONAL BREAKOUT SESSIONS 2:00 pm – 3:00 pm

Session A

North America’s Largest Parking Authority is Building a Scalable Solution for the Future Max Tremblay, Toronto Parking Authority Conor Buckley, Passport

Session B

No More Hardware Upgrades

Nathan Armstrong, HotSpot Parking Inc.

Session C

Flattening the Curve on Indoor Pollution in Parking Garages

WEDNESDAY

OCTOBER 6

9:00 am – 11:00 am

Board of Directors Meeting 9:30 am – 12:00 pm

Technical Tour Tentative, TBC

Kae Shummoogum, Gasonic Group Ltd.

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TIMES HAVE CHANGED. YOUR PARKING, MOBILITY, AND TRANSPORTATION NEEDS HAVE TOO. Whether you’re a large campus with tens of thousands of permitted parkers or a small municipality with a few blocks of on-street spaces, T2 has an industry-leading suite of solutions to help you generate revenue and make every trip a smooth journey for your patrons.

From LPR access and enforcement solutions to contactless and mobile payment options to a full-service citation collection department that collects at 3x the industry standard rate, we give you all the tools and support you need to manage resources, achieve goals, and empower consumers with choices.

MOBILE LPR ENFORCEMENT

FIXED LPR FOR PARCS

VIRTUAL PERMITS

CONTACTLESS PAYMENTS

CITATION SERVICES

DATA & ANALYTICS

800.434.1502 T2Systems.com 26 PARKER | 2ND QUARTER 2021

2021 Scholarship Program Recipients THE CANADIAN PARKING ASSOCIATION CONGRATULATES THE WINNERS OF THE 2021 SCHOLARSHIP PROGRAM The Board of Directors of the Canadian Parking Association are pleased to announce this year’s recipients for the CPA Scholarship program. To date, this program has provided over $260,000 in awards to deserving students. Congratulations to all of the winners.

DEVON FELT

JOHN LUKE TAYLOR

OKANAGAN COLLEGE

ST. FRANCIS XAVIER UNIVERSITY

Devon will be attending Okanagan College this coming year, enrolled in the Business of Administration Degree. In her free time, Devon will also be spending a lot of time keeping busy with the Okanagan College woman’s basketball team.

JULIA LOUIE UNIVERSITY OF BRITISH COLUMBIA Bachelor of Dental Science (Dental Hygiene) Julia will be entering her second year of the Dental Hygiene Degree Program at the University of British Columbia. Her interests in oral health and advocacy have led her to pursue Dentistry and she will be graduating as a Dental Hygiene Practitioner in 2024.

She has been re-elected as Vice President of her class and is excited to start clinical practice in the fall. Outside of school, Julia can be found operating her lash business, hiking and travelling.

LILY NEVILLE UNIVERSITY OF BRITISH COLUMBIA Lily graduated from Seycove Secondary in North Vancouver, BC this past spring. In her spare time, Lily enjoys hiking, playing softball, and baking. During high school, her interest in STEM subjects inspired her to pursue science at university. Next Year Lily is entering her first year at UBC to study General Science.

John Luke is a 19-year-old student from Stellarton, Nova Scotia and is entering his second year of Business Administration at St. Francis Xavier University in the fall. Jon Luke intends to major in Finance. During the school year he takes part in various sports and clubs, including Varsity Football and Financial Analysis with Xaverian Capital. “I am very excited for my second year to begin so I can continue to make decisions for my education and future.”

MARLEY UHRYNIUK UNIVERSITY OF WINNIPEG Marley is entering her second year of studies at the University of Winnipeg, working towards her Psychology Degree. Marley has played competitive sports since a young age and has represented Manitoba at the Canadian Ringette Championships. Marley plans to play ringette at the high level during her university years.

ABOUT THE CPA SCHOLARSHIP PROGRAM The scholarship program was established as a means to foster the education of CPA members, their dependents and spouses, and employees (some restrictions apply).

Scholarships are intended to provide financial assistance to students in their pursuit of academic excellence and to encourage post-secondary study that enhances the parking industry in Canada.

This scholarship is administered in cooperation with Universities Canada.

canadianparking.ca/scholarship-program/

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How to Stop $$ From Flowing Out of Your Parking Facility

By Mathieu Verronneau, ING. & Paul Hanratty, MBA

CONDOMINIUM PARKING GARAGE MAINTENANCE Introduction Your parking garage, if not maintained properly, can be one of the most expensive costs to your Condominium Corporation. Repairs to your garage can cost millions of dollars and create massive disruption over multiple years to the quiet enjoyment of your home and investment.

Background

Your Building

The National Building Code Standard for Parking Structure construction and protection is CSA S413, “The Canadian Parking Standard”. This building code document provides guidance for designers and builders of parking structures. The current issue of this standard is a highly informative document but falls short in several areas related to protection of structural elements within parking structures. Deterioration of structural elements like columns, slabs, ledge beams etc., accelerates quickly if these elements are not protected. De-icing salts greatly accelerate the deterioration of unprotected structures.

Your Condominium parking structure was built under the guidance of the old building code and depending on its age, quality of the developer, usage and protection systems employed, can have a significant impact on your common area maintenance costs and the life cycle costs of maintaining your garage.

One can find all details on this standard at: https://www.csagroup.org/store/product/S413-14/

Structural deterioration will not fix itself. It will continue to propagate and the longer it is left unchecked the more expensive and disruptive it will become to repair. No matter what condition your garage is in, the best time to begin a serious repair and maintenance program is now.

Historic Building Process Condominium structures are built by property developers and in most urban settings the parking garage is generally underground.

Developers have a two-year obligation to the Condominium Corporation covering non-structural and non-life safety components of the building. This includes waterproofing structural elements in the parking garage and elsewhere. The short warranty period incentivizes some developers to install the minimum protection required by the building code. The current code only requires that elevated slabs be protected by an elastomeric membrane and traffic bearing surface. It does not require that the Architect or Designer of structural protection systems design for durability. This lack of guidance in the building code will be changed significantly with the new iteration of CSA S413:21, due to be released later in 2021. The new code will require that deck membrane systems be designed to receive four distinct levels of wear exposure i.e., parking stalls, drive aisles, turns and ramps, and entrance / exit plaza. This will be of great benefit to new condominium construction but does little for existing buildings.

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Early signs of deterioration in parking garages include worn or unbonded deck membranes, leaking cracks and expansion joints, watermarks on the underside of the slab at joints, ledge beams, cracks, wall joints etc.

The Covidien era was particularly harmful for certain commercial parking lots put on hold, because with the traffic reduced to "zero" some owners who no longer had rental income decided, or were forced to, not to maintain their building and/or parking.

This phenomenon is hot right now to the point where several technical articles from engineering firms and specialists discuss the costs associated with postponing parking maintenance. Simply do a search with the keywords: "Deferring Maintenance Parking".

Here is an example of an article that talks about this deferral of maintenance for a condominium building: https://www.kellerengineering.com/article/the-pitfalls-of-deferringmaintenance-and-repairs-in-condominiums Outlined next are 3 steps every condominium owner should take to minimize the life cycle cost of maintaining their parking garage facility.

What To Do? The generally accepted life expectancy of parking garage deck membranes is 12 to 15 years. The 3 steps outlined below you will help extend the life of your parking deck membrane by up to 10 - 15 years more.

3 Steps Condominium Corporations Should Follow to Extend the Life of Their Asset.

1

Hire a reputable parking garage consultant to conduct a technical audit of your parking structures, outline deficiencies and provide a budget to remedy the issues identified. Update your reserve fund to reflect the reality of current and future repair and maintenance costs. Create a budget to complete work that is immediately needed. If all work cannot be completed in a single year develop a multiyear plan that fits your budget to get it done.

2

Have your consultant develop a specification to complete the work and issue a tender for the work. Ensure that contractors who are invited to bid the work are reputable and have a successful history of completing work of a similar scope and scale to that needed. Ensure the deck membrane supplier has a long, successful history or installation in our climate, and local technical representation. Aim for a "single-source manufacturer warranty", by choosing a manufacturer who has several construction materials suitable for the protection of garages / parking lots in his offer, such as: concrete repair mortars, joints sealants, waterproofing membranes for parking decks and balconies, resin coatings (for mechanical rooms, stairs, locker rooms, etc.), water-repellents, expansion and fire-stop joints, wall coatings (some also have the ability to be highly reflective to enhance safety and increase lighting without adding fixtures!)

3

Develop a maintenance plan that includes a spring wash down of the entire garage, unplug drains, clean debris from expansion joints, check for wear in deck membrane and search for leaky caulked joints. Conduct yearly localized repairs to deck membrane, newly developed cracks, caulked joints and drains as needed.

To conclude, in parking garage management, prevention is always better than the cure and it is important to involve competent and experienced professionals in this type of project. n

ABOUT THE AUTHORS Mathieu Verronneau, ING. & Paul Hanratty, MBA Cell: 514-386-4163, mathieu.verronneau@mbcc-group.com Mathieu is a Technical Specialist responsible for Master Builders Solutions and Watson Bowman Acme parking market in Quebec. Paul carries the same responsibilities in Ontario and is also a voting member of CSA S416 Technical Committee who are currently updating “The Canadian Parking Standard” for the National Building code of Canada (NBC). They are both active members of the International Concrete Repair Institute (ICRI) and have participated in over 4,000,000 square meters of parking membrane and balcony installations in Quebec and Ontario over the past 20 years.

PARKER | 2ND QUARTER 2021

29

The Canadian Parking Association’s Management Training and Certification.

The Parking Management Certification program (PMC) addresses the training needs of management teams and front-line supervisors who oversee parking operations.

This program sets performance and service standards at the point where the parking operation, technology, mobility, and the customer meet. The PMC credential is the standard by which performance can be measured.

Standards

The Examination

Recognized as the benchmark for supervisory and management level employees in the Canadian parking industry, the program offers candidates a comprehensive study program that includes relevant and essential aspects of a standard parking operation.

The computerized PMC examination is composed of 150 four-option multiple-choice questions and is administered during a 3-hour testing session held in close proximity to the candidate’s home or workplace.

The course is designed for quality and fairness in assessing the skill set for the industry and may be used by employers to evaluate candidates during the hiring processes.

Former CCPFM Graduates

Development Of The Certification Program The study materials and examination outline contain information fundamental to the defined roles and responsibilities of parking managers. Content has been compiled from a cross-section of parking professionals from Canada and has been updated to include current information relative to today’s parking industry.

Holders of current CCPFM designation will be offered a discounted fee to study the revised materials and retake the examination. If certification has lapsed, full fees will apply.

Parking Industry Credential The Canadian Parking Association, as the national authority for the industry in Canada, has the authority to grant or rescind the use of the professional designation of Parking Management Certification “PMC” to candidates who successfully complete the program.

Course Content OPERATIONS: Types, Design, Regulations, Loss Prevention, Equipment/Systems/Technology, Safety REVENUE CONTROL: Accounting, Auditing MOBILITY MANAGEMENT (TDM) CUSTOMER SERVICE MARKETING/ADMINISTRATION MAINTENANCE HUMAN RESOURCES

Training Course Registration & Information canadianparking.ca/pmc/

30 PARKER | 2ND QUARTER 2021

Partner with the CPA Announcing a new program to show your support for the Canadian Parking industry: Partner with the CPA to provide opportunities for growth in the coming years, bring more programming and education to CPA members and take your place as a leader in Canadian parking and mobility innovation.

Options range from Corporate level partnerships to Conference sponsorship, and each comes with many valuable perks and benefits.

When we join together, we all win!

SUPPORT CANADA! Promote your business to the parking and mobility industries in Canada by joining the CPA Partnership Program. We are keen to form strong partnerships and work with you to understand how we can create an alliance that is mutually beneficial to both parties, as well as for members of the CPA and those attending our events.

What’s in it for you?

Canadians are established as leaders in North America who embrace the development and use of technology in their daily activities, and the parking industry is at the top of this field.

Partner with the CPA and gain exclusive access to this unique Canadian market and help our members to continue to be leaders of this important trend.

Demonstrate pride in supporting a Canadian association that delivers many opportunities, including the Annual Conference and Trade Show, and connect with the serious buyers you are searching for. Members of the Canadian Parking Association and stakeholders who attend this annual event are the decision makers for their organizations. Time spent networking with these delegates produces significant opportunities for vendors.

Solid relationships are forged with the right people, ensuring a significant ROI to partners and exhibiting companies.

Partnership support establishes your company’s commitment to ensuring growth and profitability of this changing and diverse industry and puts your brand out front beyond the annual event through a targeted marketing program specific to the Canadian parking and mobility industry.

Download the Partnership Prospectus Document

Establish your organization as leaders by supporting business intelligence and knowledge that will shape the future of the industry, while addressing opportunities and disruptors!

Provide mentorship in developing best practices, standards and growth for members who serve their communities through professional development opportunities offered to partners.

Enjoy significant benefits such as reduced exhibit fees, marketing opportunities, local and virtual networking events and other features included in an annual partnership.