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OCTOBER 23 TO 27, 2017


business Week Profiles of leading small businesses serving East Central Alberta The Auto Shoppe . . . . . . . . . . . . . . . . . 23 Budget Blinds . . . . . . . . . . . . . . . . . . . . . 4 Camrose Machine & Welding . . . . . . 19 Camrose Registry Ltd. . . . . . . . . . . . . . 2 Canadian Tire . . . . . . . . . . . . . 12 and 13 Central Agencies Inc. . . . . . . . . . . . . . 15 City of Camrose . . . . . . . . . . . . . . . . . . 24 Country Garden Liquor Store . . . . . . 17 Denz Auto Repair . . . . . . . . . . . . . . . . . 11 Do More Automotive . . . . . . . . . . . . . . . 5 EastLink . . . . . . . . . . . . . . . . . . . . . . . . . 22

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Interiors on Main . . . . . . . . . . . . . . . . . 10 J. Heating and Sheet Metal . . . . . . . . 16 John’s Shopmobile . . . . . . . . . . . . . . . 20 Kudrowich & Associates . . . . . . . . . . . 21 Norsemen Inn . . . . . . . . . . . . . . . . . . . . .3 Nufloors . . . . . . . . . . . . . . . . . . . . . . . . . . 7 R & D Hot Tubs . . . . . . . . . . . . . . . . . . . . 9 Re/Max . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Solo Salon Designs . . . . . . . . . . . . . . . . 8 Vision Credit Union . . . . . . . . . . . . . . . 18 Zetsen Homes . . . . . . . . . . . . . . . . . . . 14

Find all your


Camrose Registry is here to help you, in registering a vehicle, obtaining a driver’s licence, a marriage or raffle licence, or conducting lien and land title searches. “We have a great, friendly team here that strives to provide the best possible service,” said manager Karen Dammann. “We’re willing to go that extra mile to help with fast friendly service and get customers back on their way.”


If you buy a car that was previously registered in Alberta, you must register it under the name/names that is on the bill of sale. You will be asked for three documents: the original bill of sale with signatures of the buyer and seller or lease documents, your proof of insurance, and your identification. If you are registering a brand new vehicle that has never been registered before, you will need those three documents plus the New Vehicle Information Statement (NVIS), provided by the auto dealership. “The provincial government is no longer sending out reminder notices for your vehicle and driver’s licence renewals. But we can help you with that,” says Karen. “The Camrose Registry website ( offers an E-Reminder link. With this link, you can sign up for reminder notices by email or text for your vehicle registration and your driver’s licence. This website is also a good resource for downloading various registration forms.”


To write your Class 7 learner’s licence you must be at least 14 years old and, if under the age of 18, must be accompanied by your parent.

If you are 16 years of age or older, and have held a valid Class 7 licence for one year, you can take a road test. With a Basic Road Test you are in the GDL (Graduated Driver’s Licence) Program. And, once you have been in that program for two years you can take an advanced road test. Openings are available for road tests, usually with two week’s notice. Road tests and knowledge tests are also available for all other classes of licences.” The Learner’s Handbook is no longer available, but you can find them on the Alberta Transportation website: ( Flashcards are also available as a study tool through the Camrose Registry office.


Camrose Registry ia able to search the Alberta and acrossCanada personal property database for liens and registered encumbrances on a variety of items, including vehicles. “When you are buying a vehicle you should check to see if there are liens against it,” said Karen. “You don’t want to find that you have become liable for an unpaid debt on the car that you are buying.”


“We can help with licences that are required if you are a sports group or charity wanting to conduct a 50/50 draw or raffle where the prize is valued at less than $10,000.”


“Camrose Registry can order your marriage, birth and death certificate if the event occurred in Alberta. We can

in one convenient location

also issue marriage licences if the marriage will take place in Alberta.”


“We also do land title searches. They help you to determine if there are mortgages or caveats on it,” said Karen. “We can’t make changes, but we can do the searches for you.”


You can submit your application for Alberta Health Care at our office if you’re new to the province, if you’ve had a name change or an address change.


When you renew your driver’s licence you now will be asked if you would like to donate your organs for transplants, scientific research or medical education. With your consent, the word ‘Donor’ and a heart symbol will appear on your licence. Your request will also be entered into the Alberta Organ and Tissue Donor Registry.


Camrose Registry can help you incorporate your business, as well as file annual corporate registry returns. A reminder form is sent out annually by Corporate Registries prior to the anniversary of the company’s incorporation. Not all changes have to go through lawyers. “We can do a lot for businesses that keep their own books,” added Karen.” If you’re looking to incorporate or are simply renewing your licence, the knowledgeable, friendly staff at Camrose Registry can assist you every step of the way.

HOURS: Monday to Friday, 8:30 am to 5:00 pm; Saturdays 9:00 am to 3:00 pm.

Camrose Registry Ltd. The friendly Camrose Registry staff includes, from left to right: Lindsay Whyte, Kayla McNabb, Karen Dammann, Astrid Blaeser, Melissa Mills, and Rita Giles. SBW 2017 – Page 2

5613-48 Avenue, Camrose Phone 780.672.1671  Fax 780.672.1982

Enjoy Norsemen craft beer at the Inn and in the area

These four brews are available at the Norsemen Inn

Sean Willms had a great vision when he decided to add a brewery to his hotel. He visited dozens of breweries and brew pubs to see how they operated. Then he wanted to learn from the best craftsmen in the world in Germany, where he completed an intense training program. Even with all that research and training, he didn’t envision his new brewery would be so popular that it needed to expand about every other year. “We needed to keep up with demand,” said Sean. “We have increased our production by 35 per cent this year over last year at the Norsemen Brewing Co.” A big part of the reason the brewery is expanding on a regular basis is because Sean has seen his distribution grow through several outlets outside of the hotel. “We asked ourselves, why should people just get Sean Willms inside his brewery to enjoy our fresh craft-brewed beer here in the hotel? They should be able to take it home or drink it at a hockey game or enjoy it at local restaurants. We are growing our keg sales quite quickly outside of Camrose. I would like to see more local establishments carry our craft beer. There are so many opportunities here that local businesses are just not picking up on.” Now Norsemen Brewing Co. beer is available at Camrose Golf Course, Clubhouse Virtual Golf, East Side Mario’s, Hart House, Whistle Stop Golf Course, Alice Hotel, 49th Street Liquor Store in Daysland and throughout the Norsemen Inn. “Thanks to Kevin at the Alice Hotel, we just added Eric the Red on tap. I hope more local businesses follow suit by serving our products. Soon we will be adding Longship Blonde Ale at Boston Pizza.” Longship Blonde Ale, Eric the Red, Epic Stout and Thor’s Hammer IPA are always on tap at the Norsemen Inn. “Now we have two speciality beers also on tap to give customers six choices everyday. A year and a half ago we had two choices, now we have six. What the expansion has done is allowed us to have more speciality beers to give customers a nice variety. When people come to the bar or lounge, they can count on having something different to try,” Sean said. Every October, a special German-style Oktoberfest beer is brewed to celebrate the harvest season. “We have delivered kegs to tourism events, to The Bailey Theatre and the Jeanne and Peter Lougheed Performing Arts Centre for fundraising events.” “Serving our beer at the Kodiak games is huge for us,” he said. “They asked us to come up with a light beer, in addition to our Longship Blonde, so we developed Kodiak Country Light. It has been a big hit, really tremendous. We also have our beer served at Augustana Vikings hockey games.” Distribution outside of the hotel started with small steps – a keg to a wedding party, one to a barbecue, small fundraisers. Norsemen Brewing Co. beer can be found in a St. Albert liquor store that has a growler filling station and it’s being served at Roosters Roadhouse in Red Deer. “We would like to see our fresh beer available in as many locations as possible.” If you want to take some of this delicious beer home, simply head for the Norsemen Inn where they will fill a 1.89 litre growler (64 ounces) up for you. When it’s finished, just bring it back and get a full fresh one for only $10. It’s one of the ways the craft brewing industry is making fresh beer available to enjoy at home. “The growler business has exploded. It has always been good for us, but because we have more speciality beers, they are always wanting to try something new.” The entire craft-brewing industry is in a strong growth mode as beer lovers have a thirst for discovering beers they haven’t tried before. “Travellers are coming to our hotel and are asking if there are any local breweries,” said Sean. “We love it when they ask us that question.”

PHONE 780-672-9171  | SBW 2017 – Page 3


Nothing enhances a room more than inviting window coverings!

Special Savings

25-30% OFF

Select Signature Series* Products

plus Refer Budget Blinds to friends or family and receive a Gift Card for a local restaurant

Our Creative Consultants meet with you for a personal FREE one-on-one consultation. Explore the choicest window coverings Budget Blinds has to offer by sampling a multitude of fabrics, materials, colors and options all in the comfort of your own home.

“Did you know our window treatments go way beyond great looks? They also save you money. Chosen and installed correctly, our recommendations will reduce your heat loss between 10 and 50%.

Camrose: 780-679-0487 Camrose: 780-679-0487 Wetaskiwin: Outside of 780-361-0102 Camrose: 780-679-7030

Need inspiration? Find us on Facebook: SBW 2017 – Page 4

Top Notch Service Located at 4820A-41 Street, Camrose

Is your vehicle in need of a tune-up or mechanical repairs? If so, stop by and see the team at Do More Automotive. They offer a full range of automotive services: diagnostics, tuneups, repairs, oil changes, tires, brakes, vehicle inspections and accessories at competitive prices. The shop boasts seven large and well maintained service bays including their newly added four-post lift, which is capable of lifting vehicles up to 35,000 pounds, making servicing your heavy duty work truck or van a breeze. Do More Automotive Ltd. was established in 2010 by local owner Owen More, and began with two mechanics and three bays. Today, this busy, independent auto shop has five highlytrained technicians including a full-time service advisor. At Do More Automotive, they service all vehicle makes and models. Their technicians have decades of combined experience and expertise so, no matter your vehicle’s issue, these guys can help. Their skilled technicians provide top notch service at competitive rates and employ the latest diagnostic equipment to get you back on the road quickly and safely. Before starting work on any vehicle, customers are provided with a detailed report of the work needed to be done as well as a breakdown of the full costs involved, so there are no surprises. Only the work that a customer approves will be done on his/her vehicle. Any routine maintenance will also be suggested at this time to prevent future problems down the road.

Owen credits his business’s success to his customers – the ones who come back time after time because of the stellar service; and the new customers who visit the shop because of the good things they’ve heard about the guys at Do More. Owen sums it up this way, “I think the number of repeat customers we have speaks highly of the service we provide.”


780-672-6699 Owen






SBW 2017 – Page 5

Tracy Brandingen 780-781-0292

Trevor Vinet 780-878-1734

Michelle Majeski 780-678-5945

Drew Conlon 780-781-5700


Katie Hauser 780-781-4875

Heather Ryan 780-878-8021



that mean so much. The accomplished realtors at RE/MAX in Camrose continue to focus on bringing their clients unsurpassed service.

It's what sets them apart, as evidenced by the numerous awards they have received: two Rookie of the Year awards for Trevor Vinet and Michelle Majeski, numerous President's Circle awards, and just recently Heather Ryan was inducted into the RE/MAX Hall of Fame. Why do these RE/MAX realtors find so much success? “If you listen to your clients and offer a level of service that is above and beyond their expectations, then everything else falls into place after that,” says Tracy Brandingen, a realtor in this market for many years. Camrose is geographically-central to the province, there are services and amenities here that people want without the hustle and bustle of a large city. There’s a performing arts centre, a university, major employers, especially in health care and education, a spectacular parks system… Camrose has so much to offer and as realtors, the team at RE/MAX is really proud to represent Camrose in its very best light. They know Camrose very well. They have all lived here for many years, they have strong connections

SBW 2017 – Page 6

to many groups and organizations in the community, and they have a vast amount of experience to draw upon as a team. They’re Camrose’s biggest fans.

The strength inherent in community is a powerful undercurrent assisting the RE/MAX team in its goal of providing amazing service to its clients.

They’re also great supporters of the Children’s Miracle Network, one of North America’s leading children’s charities. It was founded by Marie Osmond and her family with two simple goals:

“We feel very fortunate to be here in Camrose. We are, all of us, ambassadors for this region,” says Michelle. “We know first-hand what a great place Camrose is to live and grow.”

1. Help as many children as possible by raising funds for children’s hospitals.

Katie and Drew agree. They grew up here, went through the public school system and have developed strong roots in the community. Representing real estate buyers and sellers in Camrose is so much easier when you so strongly believe in the community and its future.

2. Keep funds in the community in which they were raised to help local children. “Every time you use a RE/MAX associate to buy or sell a property, that associate will donate a portion of the commission to the foundation,” explains Trevor. “We’re all very proud to support not only the Children’s Miracle Network, but countless other worthy causes in our community as well.”

When you’re ready to look at buying or selling property in this region, give the Camrose office a call, and experience for yourself the professional enthusiasm of RE/MAX.

Grand Park Plaza 6006-48 Avenue • Camrose •


A beautiful

Experience . . . L

et the expert team at NuFloors share a beautiful experience with you in helping design your flooring needs. A family run business for over 30 years now, Nufloors is delighted to serve the residents of Camrose and area. “We love being involved in the community of Camrose,” said Nufloors manager André Blanchette. “And it is a wonderful place to raise a family.” Nufloors is proud to be able to offer their customers an extensive selection of flooring products as well as window coverings, tiles and area rugs, which gives the customer the ease of making inclusive home design decisions. They have an interior designer in-store to help clients select the appropriate products for their space, adding style and colour to their homes. Krystle Mayer, interior design technologist for Nufloors, has the knowledge, experience and skills to go beyond selecting the best floors


to providing Nufloors customers with a whole design experience. “I have been at Nufloors for nine years now,” noted Krystle. “And I really enjoy being able to assist customers in selecting the best flooring choice for their homes and lifestyles but also to create the perfect space.” She has the background to help customers select the products, colours and other elements, such as tiles and window coverings. It can be a challenge for customers to visualize what it will look like in the end so that is an area that I am happy to assist them with,” added Krystle. If you are doing renovations to your home, Krystle will also provide expert advice and suggestions on products that will work perfectly with the existing features of your home. “I provide quotes and will find out about your lifestyle and your family dynamics including children and pets. All of this helps me determine the best product to suit not only your tastes, but your specific needs.” The team at Nufloors recognize the busy lifestyle of many customers and carry a quality line of cleaning and care products. “That way people can properly take care of their floors, which in turn keeps

them looking like new and extends the life of your flooring.” Staying on top of new trends and products, Nufloors is pleased to offer luxury vinyl plank flooring. “The practicality of it is awesome and it gives you that high end or wood look but with a lot less maintenance.” The beautiful experience extends to the installers, who have been with Nufloors for five years and up, and take care ensuring the job is done professionally and correctly, exactly to the customers’ desire. Nufloors also cares about keeping Camrose one of the best places to live, by supporting a variety of organizations and minor sports which affords so many opportunities for the youth of Camrose. Flooring is one of the largest investments you will make in your home – so why not trust the best staff in the industry at Nufloors, who not only care about the customers and how their home projects turn out, but strive to provide a beautiful experience getting there.




Camrose • #3, 3810-48 Avenue Phone 780-672-4983 • DAWN


SBW 2017 – Page 7

World Class Competitor… Master Stylist Solo Salon Designs

Anne with model Shyla at the ABA (Allied Beauty Association) BeautyEx competition. Anne took 2nd place for Long Hair Bridal.

Are you ready for change and you don’t know where to begin? Start from the top with a new, flattering hairstyle by master stylist Anne Prytullack of Solo Salon Designs. Anne has an impressive 30-year career in the industry and has proven herself as, not only a fashion forward stylist but an international and national competitor. “I’ve been cutting hair here in Camrose since 1986,” remarked Anne. “And I started my first shop in 1991. With modern facilities, quality products and a relaxed atmosphere Solo Salon Designs offers its clients that one-on-one experience of an independent locally owned salon.” Clients experience the personal touch of a stylist who not only calls you by first name the minute you walk in the door but has been recognized throughout the industry world wide. Besides being a long time stylist in Camrose with a large following of devoted customers, Anne is also an international and national award winning competitor. Her most recent accolades include winning second place in Edmonton at the Allied Beauty Association Beauty Ex Competition for Long Hair Bridal. In September of this year Anne competed with the Canadian team in Paris at the Organisation Mondiale Coiffure (OMC) 2017 Hairworld Prestige Cup. “There were 40 countries competing with 1,000 competitors and over 100,000 spectators per day,” said Anne. Anne garnered 9th place for Fashion Gala and 10th place for Bridal, an amazing feat considering she was competing against the best of the best world wide. The Canadian team won the gold cup for Best Zone. “I want to thank the Canadian Cosmetology Teams (CCT) and Allied Beauty Association (ABA) for giving me the opportunity to showcase my craft and the Organisation Mondiale Coiffure (OMC) for providing such a great venue for us to come together and display our art. I also want to thank James Spellman at Vertigo Photographic for great photos!” Her shop is a testament to her hard work and dedication to the art of hair design. Anne’s other accolades are proudly displayed in a glass cabinet in her

shop and include ABA Allied Beauty Association 2004 first place Canadian Championship, 2007 first place Mens Street Wear Fashion Art and Style, 2008 first place for Professional Level Evening Long hair, first place elegant long Hair, 2015 second place Professional Womens Trend Cut Style, the OMC Londa International Award in 2004 Hairstyling Festival, 2007 Hairstyling Festival Latvian Cup Open second place, and several silver and bronze medals from OMC International competitions. In Paris this year Anne won a gold medal in Salon Total Look. A trophy case filled with numerous national and international awards and a wall of medals proudly displayed immediately set the stage for her clients experience, one-of- Anne shows her skills and artistic flare a-kind and attuned to the latest in Paris at the in style and trends. OMC Hairworld Having an internationally Prestige Cup. recognized master stylist is something not many towns can boost about. Anne has most definitely put Camrose on the map with her exquisite award winning avant-garde hair art that is also on display throughout her shop. For Anne, staying on top of the industry is not only about offering clients the skills and experience of a master stylist, it is also about staying on the top of her game through artful design, creativity and world class competition. Come to Solo Salon Designs and see for yourself Anne’s talent and skills and you too will feel and look your best ever!

4805-50 Avenue, Camrose Salon Hours: Tues.-Sat., 10 am-5 pm Walk-ins Welcome  780-608-9076 SBW 2017 – Page 8

Service comes first at R&D Hot Tubs GREEN MOUNTAIN GRILLS

R & D Hot Tubs have expanded to offer you the full outdoor experience. They now have Green Mountain Grills in three different sizes that use flavoured premier wood pellets to make your barbecue experience the talk of the town. R & D Hot Tubs have tailgate, middle and family sized grills that are made to the high standards the local business demands for its customers.

Service always comes first at R & D Hot Tubs. That is why the business continues to grow and gain the trust of hot tub owners across central Alberta. “We have become the one-stop shop for hot tubs and accessories in Camrose and the surrounding area,” said owner Russ Greipl. “We not only sell hot tubs, but we have parts, accessories and chemicals.” Since expanding their business in 2008 from tub rentals and service to a packed showroom full of swim spas and hot tubs, have earned just about every achievement Hydropool offers in sales, growth, marketing, general excellence and customer service. About 60 per cent of their business comes from referrals from other satisfied customers. “We have gained the knowledge over the years that goes with providing great service. We strive to give the best possible customer service that we can,” said owner Doneal Greipl. That includes more than 50 years of experience. Staff receive full training every year on new products and technology. The Greipls treat every customer like they are family

and their motto is that family comes first. The results have made a huge splash in the industry as they continue to collect awards for service. And, don’t be surprised to see their grandchildren helping out, or sharing family values with them. Selling and maintaining hot tubs starts with the product. Hydropool was selected as their go to brand for high quality hot tubs. It was started 37 years ago by a Mississauga, Ontario family that believed strongly in giving customers what they want. “Hydropool’s philosophy matched ours perfectly. We believe in giving the customers the best possible service,” said Doneal. “We treat people like family because that is the way we like to be treated. We look at it as how can we best serve the people walking in the door. It’s about service, not how many tubs we can sell in a day.” R & D Hot Tubs sells Hydropool exclusively, but they service all makes and models to help people out. Too often they hear stories about how people bought a hot tub and then realized they didn’t receive the after sale service they wanted. Both Doneal and Russ know their customers’ names when they step into the huge showroom located at 3843F-44 Avenue. They will also know your tub. “We are privileged to have the most awesome customers out there. We want them to feel comfortable in coming to us, regardless of what problem or concern they are faced with. We offer our best advice, even to

Russ and Doneal Greipl

– Home of Outstanding Customer Service –

Proudly Canadian Made

those who may have purchased somewhere else and need help,” explained Doneal. It is a good idea to check with R & D Hot Tubs before you decide to purchase one. “People often don’t think about where they can install one and what they need to do to get ready. They don’t know the electrical requirements. We go through everything with customers and explain step by step what is required. If they are still not sure, we send a service tech out to their yard to give suggestions,” said Doneal. “We like to ensure there are no surprises for the customers.” Most people purchase a hot tub for therapy and relaxation. Relaxing starts when you decide to have R & D Hot Tubs look after your needs. They offer sound advice in cleaning and maintenance. “Hydropool produces the most energy efficient hot tubs on the market and is the only company that manufactures self-cleaning hot tubs,” said Russ. R & D is a strong supporter of the Centra Cam Vocational Training Association and, every year in December, encourages customers to fill a hot tub with food for the Camrose Neighbor Aid Center food bank. They are also strong supporters of the Camrose Boys and Girls Club and the Camrose Kodiaks. R & D Hot Tubs is open from 9 a.m. to 5 p.m., Monday to Friday, and 10 a.m. to 3 p.m. on Saturday. For a full listing of products and services available, visit the R & D website at

R&D Hot Tubs

3843F-44 Avenue Camrose Phone 780-679-4003 Email Follow us on Facebook! SBW 2017 – Page 9

A whole home experience Your home is your sanctuary, that place you come to at the end of the day to be enveloped by a true sense of you. Interiors On Main can help you create that space by providing you with a wholistic experience in home decorating and interior design. Now under new ownership, Interiors On Main’s mandate is to offer their customers a one stop shop experience from designing to selection, installations and much more. “We are trying to explode the business and make it even better by bringing in more products

that not only makes their customers’ experience enjoyable but accomplished “We are now working alongside Alair Homes Camrose to be able to offer customers the entire package. A client can walk in and sit down with Andrey Sokolov (from Alair), Kathy and myself and we can go through the whole home project designing from start to finish.” If you have your own idea of a custom piece, bring it to the team and join them downstairs in the new custom area, where you are only limited by your own imagination.

Expert advice is available through Interiors On Main with interior plan designer Carl Langeveldt, kitchen and interior designer Kathy Gibson, fabricator and seamstress Annabelle Heinz.

A team of experts Carl comes to the business

Interiors On Main carry a large selection of fabrics.

to choose from,” said owner Carl Langeveldt referring to 30,000 fabric choices and 90,000 products accessible through the store. “It is absolutely endless what we can do.”

The experience The dynamic team at Interiors On Main promises an experience like none other available in Camrose, leading customers through a step by step home designing process. Comprised of kitchen and interior designer Kathy Gibson, fabricator and seamstress Annabelle Heinz and interior plan designer Carl himself, the team at Interiors On Main brings with it a plethora of experience, knowledge and skill SBW 2017 – Page 10

with loads of experience, including working with a property development company in United Kingdom, and has lived and worked in multiple countries. “I am here to bring all those flavours from the world to Camrose,” explained Carl. And the uniqueness that worldly travels brings to the business is very apparent the minute you walk in the doors. The store is a showcase of beautiful home fashion with one-ofa-kind decor items and products. “Twice a year I fly all over to look and buy items for the store including antiques that we use in our re-salvage program. We buy old furniture that is in good shape and of good quality, then completely restore it to its former glory.” Interiors On Main custom experience combines value with quality. “We make every effort to be more price effective but still keeping quality as our main goal,” added Carl. “Good design can be affordable to all.” Kitchen designer Kathy Gibson’s expertise and knowledge will help you create the kitchen of your dreams consisting of quality products and attention to every detail. “I can honestly say our kitchens are 100 per

cent the best you can get in Camrose,” said Carl of working with Sollera Fine Cabinetry. Sollera is a Canadian company that supplies over 1,000 cabinets a day to customers United States and Canada wide. “Their quality is absolutely exquisite.” Annebelle Heinz, Interiors On Main’s fabric expert has 28 years of experience in the industry and there isn’t a fabric she doesn’t know and can not work with. “Annabelle is literally a genius when it comes to choosing fabrics,” said Carl. Interiors On Main also has expert and professional installation with long time tile installer Pat and kitchen installer Kris. “We are trying to achieve superior customer service. Even if we are busy with a client we will make sure you feel welcome and encourage you to browse our large selection of furnishings and home decor.” Comparable pricing to other quality home design and decor businesses in the larger centres, expert advice, a one-stop design centre and wonderful customer service is what makes Interiors On Main stand out from the crowd. You need not look any further. Interiors On Main has it all and more.

4965-50th St. Camrose, AB T4V 1P9 Ph. (780)672-3622

The Right Shop for you F

ew decisions weigh as heavily on vehicle owners as their choice of mechanic. A good mechanic goes a long way toward ensuring you and your passengers stay safe and your vehicle performs at its peak for years to come. That’s why choosing your mechanic is an important decision. Fortunately, you don’t need to be a car expert to find a trustworthy and talented mechanic. You simply need to talk about a handful of topics that will tell you if you have found a shop Brent Calvert you can be comfortable with.


Kyle Calvert, journeyman

• Preventative maintenance • Brakes • Shocks & struts • Front-end repairs • Diesel repairs • Insurance inspections • Oil changes

• Tune-ups • Air conditioning • Electrical • Diagnostics • Suspension • Batteries • Shuttle service • Out-of-province Vehicle Inspections

Thank You!

Denz Auto Repair

You definitely should be looking for recently expanded its a journeyman automotive technician. shop by 1,800 sq. ft. It takes years of training and handswith a new lift capable on experience before a mechanic of 18,000 pounds can become a journeyman. Their certification plaques should be hanging prominently in their shop so you can be sure they have been trained properly. Brent, Kyle and Jessie at Denz Auto Repair are all journeyman automotive technicians. Combined, they have more than 60 years’ experience between them.

…to all our customers for making our 10 years in business possible.

If you’re ready to move to a shop that values your business, give Brent a call today.

Pricing policies

Many automotive shops offer free estimates, but you should confirm whether the estimate is free or if you will be charged an inspection fee. Estimates are free at Denz Auto Repair. You should also ask about labor costs and the payment policies at the shop. It’s important to get a rundown of the payment policies, especially if your vehicle is in need of potentially costly repairs. You don’t want the bill to shock you once the work has been completed, so don’t hesitate to ask. Brent is always ready to let you know beforehand how much he expects the job to cost. He also gives you options. Maybe all the work doesn’t need to be done right now. Maybe there are less expensive parts that could be used. He will explain all the options available to you.

Jessie Anderson specializes in Diesels.


4520-39 St., Camrose

SBW 2017 – Page 11

Canadian Tire team is d The importance of being an active By Dave Jewell


This is an important time of year – a time to give thanks and to reflect upon the importance of small business as we recognize and celebrate Small Business Week in Alberta. Small business has a number of different definitions depending on who you talk to, but one thing is crystal clear about small business: it’s important to everyone. When we think of small business, those on our staff define it as being involved in our community at the local level. As individuals and as a group, we take a great deal of pride in being part of Camrose, living and working here, some of us raising families, all of us having neighbors. We don’t think of ourselves as being “big” business. We do think of ourselves as being an integral part of the fabric of our community. Perhaps the biggest reason we see ourselves as a “small” business is because the owner of the Canadian Tire in Camrose works here, walks out on the floor of the store to visit with customers, goes to hockey games, gets involved in local organizations, contributes to worthwhile community causes and enjoys being involved the community. The Canadian Tire store in Camrose isn’t managed by remote control from an office in Toronto. It’s managed like a “small” business, where the owner actually talks face to face with customers, is able to react quickly to the changing needs and wants of people in the community, and is able to help staff serve customers better. All of us here are very proud of our community and our ongoing commitment to serving our customers to the very best of our abilities. Thank you, Camrose, for allowing us to do business here. We look forward to many more years of being involved in “OUR” community.

Bobbi Liebl

Corinne Kozicki



Duggan Mall, Camrose  |  Phone 780-672-1400  |  Auto Service 780-672-1478   STORE HOURS: Mon.-Fri., 8 a.m.-9 p.m SBW 2017 – Page 12

driven by great customer service part of the community is a shared commitment Jeff Bonnor

David Klammer

GENERAL MANAGER Jeff came to Camrose as the General Manager of the store nearly two years ago. A lot has happened since he first arrived here. He and his wife have a baby and they have a new house. He and his family are getting settled. One of the things that has not changed for Jeff is the team approach he takes to managing. He prefers the collaborative approach – one that listens to everyone and reflects community, a community of our employees and those that we serve, our community of customers. “I believe this sense of teamwork, looking out for each other, translates into better customer service which is the driving focus of all of our staff here. “As we gear up for the busy fall season leading to Christmas, please let us know what you think of our store and how we might be able to serve you better.”

AUTO MANAGER David is the new auto manager at Canadian Tire, a job that he is enjoying very much. David likes working with customers. He likes talking with them, figuring out the best way to help them reach their goals. The shop he is managing has the very latest in diagnostic equipment and experienced mechanics working on vehicles. David’s job is to manage the flow of work in and out of the shop, talking with customers and getting the services done quickly and efficiently.

Meet the management team…

Angela Haugen

Jesse Hudson



Wendy Aschenbrenner

Spencer Jewell

Zack Anderson

Nevada Millang

Tina Lungle






m.; Sat., 8 a.m.-8 p.m.; Sun., 9 a.m.-6 p.m.   SERVICE HOURS: Mon.-Sat., 8 a.m.-5 p.m.; Sun. and Holidays – Closed SBW 2017 – Page 13


‌craftsmanship, design forward finishings and superb customer service

A Zetsen home promises it all

"We work well with each other and use the best craftsmen inside the industry to produce an exceptional product for our customers." Zetsens prides themselves in using local artisans and products. "We are very happy with the work we get from our craftsmen, many of which are long standing family run operations of Camrose. CONSTANT DEVELOPMENT As a family run business that has proven itself as a builder of homes and dreams, Zetsen Master Builders has been delivering quality built homes since 1975 when the business was established by Garry Zetsen and his father Andy. "We are constantly evolving," said Garrett Zetsen customer service and project manager. "Over the last three years we have introduced new plans and newer ideas for the plans themselves including updated finishes that lean towards the trends inside the markets." Constantly staying on top of new products and construction practices is something that both Garrett and Celina Brisson, customer care service representative, pride themselves in, ensuring that their Camrose and area customers are privy to progression and innovation. "We (Celina and Garrett) go to the Residential Construction Industry conference every year," added Garrett. "They have seminars for various trends or building practices which helps us to learn different things that are available in the province or Canada that we can make available and adapt to the Camrose market." A person need only take one look at a Zetsen show home to realize that they are not only getting a quality built home but that style is definitely an important component of their designs. CLIENT SATISFACTION Garrett Zetsen and Building homes is also Celina Brisson about building relationships for the Zetsen team and making sure that customer service is the number one priority. "Exceptional customer service is a big one for us," explained Garrett. "It doesn't matter who the first contact person is, it is the responsibility of all the people on our team to ensure that our customers are getting the utmost care and are involved every step of the way." Constant communication and coordination between team members maintains efficiency and effectiveness with projects and Zetsen assures that continues throughout all levels of service including their long time artisans. SBW 2017 – Page 14

COMMUNITY OF FAMILY With a track record of over 40 years in business and 1,500 homes built in Camrose and Wetaskiwin, Zetsen has proven itself as a strong contributor to the community. Garry is still very involved in the company, now assuming a more leadership role, shifting the reins of operations over to Garrett and Lucas, site superintendent, who carry on Zetsens' exemplary reputation all the while expanding the scope of the company. This affords even more time for Garry to continue with the company in a grander scope and giving back to Camrose through the generous support of organizations, with a focus on youth. "Our family believes that it is the responsibility of businesses to give back to the community," agreed Garrett. Whether it be through philanthropy or supplying Camrose with a gratifying home building experience the team at Zetsen Master Builders continues to build beautiful futures.

4205-38 Street, Camrose  780-672-1195

entral Agencies Team C a l l- s ta r s ta f f n a s d l e i f Norman and James Mayer As with any successful business, the strength of Central Agencies is in its people and service. Norm, Betty and James Mayer, along with each and every member of Team Central Agencies is thoroughly committed to providing the best possible service, while helping to meet all your insurance requirements. It’s about people helping people. “In today’s fast-paced world of 800 numbers, we believe its the people that make the difference. The needs of our customers are not met simply with the writing of a policy,” explained James. “It is our goal to offer them strength, stability and most of all, the kind of service that extends far beyond the first sale.” Central Agencies’ insurance professionals go to bat for their customers and are always reviewing your policy to make sure it meets your current needs. In the event of a claim, they work with you as a team to ensure everything is resolved to your greatest satisfaction. As in good winning team defence, every staff member is trained to provide you the best coverage, so you can relax knowing they have your back. Each staff member is backed by team support from everything from insurance companies to offering emergency support. Team Central Agencies represents insurance companies with proven reputations, offering highly competitive rates, diversified policies and quick claim services. “But rest assured that people are our clients, not the insurance companies. If you do business with a direct writer, who is on your side? If you do business on the Internet, who do you call when you have issues?” Team Central Agencies work hard at representing their clients when they need support. “We can offer our customers the best possible coverage at the most competitive prices,” said James. “It doesn’t matter if you need home or auto insurance, tenants’ insurance, farm and commercial insurance, we have it all.” Team Central Agencies has experienced all-star staff members to respond to customers in a timely fashion. “When everyone on the block has the same product, it comes down to what our staff can do to assist you. When people buy insurance it is to protect their most prized assets. Customers want that comfort level knowing they will be looked after.”

Real estate As well as being a dependable name when it comes to insurance, Team Central Agencies is highly regarded as a distinguished leader when it comes to listing and selling homes, acreages, farms and commercial real estate. “We don’t really sell homes; we sell solutions to individuals, or the needs of a family,” said James. “Our agents’ primary roles are to accurately determine exactly what will work in terms of property size, location, condition and price point. It is only when we determine what is best for the client that we can match a buyer and seller accurately.” Community builders The Mayers are recognized throughout the area as people who care about their community. Even back on October 1, 1963, when they were getting started in Camrose, they lived by their policy to “give where they live.” And give they have. Their list of favourite charitable causes is lengthy, perhaps legendary. They were on board with their support of the performing arts centre, just as they were with the Recreation Centre and the memorial swimming pool in 1967. They have also supported hundreds of community clubs, 4-H members and sports teams, as well as purchases of equipment for St. Mary’s Hospital. “Supporting local organizations and projects is our way of saying thanks,” said Norm. “We consider it a privilege to have such a large and loyal client base. It is not our automatic right. We recognize our success gives us the unique opportunity to be able to give back. And giving is something we genuinely enjoy doing. It’s a pleasure to help customers find insurance or the right home. It feels good to help a client when something unexpected happens, and they need to make an insurance claim. But it’s an outright thrill to be in a position to make a lasting difference in the community. That’s why we give so generously.”

– Serving the community since 1963 –

CENTRAL AGENCIES INC. 4870-51 Street, Camrose Insurance – 780-672-4491 Real Estate – 780-672-4495 SBW 2017 – Page 15

Home Comfort Systems tion on 44th Avenue conducting business there for Camrose and area customers for 29 years. “I started with dad in November of 1993.” said Greg. Greg is carrying on his father’s legacy with the business in the same customer service manner that would make Dwain proud.

Certified service

To better serve the needs of the growing business and their customers, Greg has his Journeyman Red Seal Sheetmetal Worker ticket and his First Class Gasfitter certificate expanding the breadth and professionalism of the shop.

are focusing on because there are so many pollutants around. We are happy to help create healthier homes.”

Shop of plenty

Aside from full service HVAC systems, J Heating and Sheetmetal offers gas fitting service for barbecues, lines to garages and shops and a range of trending gas fireplace inserts, installation and servicing. “We can install more efficient wood or gas fireplace inserts which will help with energy efficiency in your home,” noted Greg. And depending on your project, be it a brand new home, renovations or upgrades to an existing home, J Heating can work with you to meet your specific needs and budget. J Heating also does full custom sheetmetal work including ducting and flashings, or any other metal needs. J Heating & Sheetmetal has proven itself as a small business in Camrose with a big heart for service and trustworthiness and are more than happy to provide service to customers in central Alberta area as well as Camrose. Greg and the team take pride in fully explaining products and systems to customers ensuring a high level of comfort on how to use the new technology that accompanies products.

Giving back

Don’t get caught off guard this winter with an old furnace that isn’t up to par. J Heating & Sheetmetal can get you on track with a new efficient furnace and their friendly, professional service will make you warm all over. At their new location, 3918-44 Avenue, right across the street from their old location, J Heating & Sheetmetal offers the same great service and products in a bigger, brighter shop. The move to the new shop has allowed for more room including a larger brighter reception and sales area where customers can browse the selection of furnaces, barbecues and fireplace products with ease. “The shop itself is more efficient for our purposes because it has a better layout,” said owner Greg Jonson.

Father’s legacy

J Heating & Sheetmetal started business out of Dwain Jonson’s (Greg’s father who retired in 2012 and passed away shortly after) garage on June 1, 1985. After three years the shop expanded to the old locaSBW 2017 – Page 16

Being part of the Better Business Bureau is one other way J Heating is protecting their reputation for being a trusted member of Camrose business. “We have been a Lennox dealer for 29 years and carry a full range of their HVAC equipment,” added Greg. “We sell, install and service the product right here in Camrose.” Greg’s certification, guarantees customers, not only 24 years of experience, but the professionalism of a shop that can service the product locally and Lennox’s 10 year parts warranty adds a broader sense of protection. J Heating starts by assessing your whole HVAC system to determine exactly what you need and if there are any other inefficiencies in your home that could use upgrading, such as ventilation systems in bathrooms or filtration systems that can reduce odours or allergens. “Indoor air quality is something that a lot of people

Greg was taught by his father that giving back to the community that supported them is a vital part of doing business right. As a result Greg has dedicated 18 years of his spare time to the Camrose Fire Department as a volunteer and for six years has been the president of Central Alberta Rescue Diving Society (CARDS). “I felt that was something the community needed to keep them safe.” Come visit Greg at J Heating & Sheetmetal’s new location and learn more about the products and services this long standing Camrose business has to offer.

J Heating & Sheetmetal

3918-44 Ave., Camrose Ph. (780)672-5863 • Fax (780)679-0553

Yo-ho-ho and a bottle of rum! as more and more discover this treasure trove and the sensual delights of deeply satisfying rum. “The great thing about rum,” says Daniel, “is that there are so many different tastes.” Mocha, vanilla, tobacco, molasses, cocoa, cinnamon, toffee, banana, nutmeg, oak, caramel, cloves; one or a combination of them have been used to describe the underlying hints of flavor you will taste.

There is no other drink that has such a notorious history as rum. It was the drink of pirates and sailors, seafaring men who fought for their captain or their country. They battled for gold and for honour and there was most likely a beautiful ravenhaired woman involved somewhere in the story. Rations of rum were given to soldiers on the front lines. Songs were written about it. Its history is steeped in glory and in tragedy. In Camrose that wonderful, crazy history is found in a little place called Country Garden Liquor Store, whose shopkeeper, Daniel van Kesteren, knows more about rum than just about anyone in east central Alberta.

Ten-year employee Rachel Plantz and owner Daniel van Kesteren know their rums.

Walking into Daniel’s shop is like stepping into a giant treasure chest. More than 260 rums from around the world line the southwest corner of the store. They come from exotic-sounding countries such as Barbados, Venezuela, Jamaica, Trinidad, Guadeloupe, Panama, St. Lucia, Mauritius, Antigua, Guyana, Grenada and many more. They come in colors ranging from clear to golden to amber to black, as black as octopus ink. The labels themselves are works of art. Ships, skulls, captains, swords, harbours, monks, maps, mermaids, coins … all representing a time and place both fearsome and romantic.

Daniel started growing this collection of rums about 10 years ago when a friend of his asked him to bring in a few bottles of Zaya rum. Word slowly spread among rum aficionados that Daniel was willing to bring in special requests for rum. Although he hadn’t been a rum expert, he became one over time, able to discern between the special and the merely mediocre. His rum collection grew to where it is now, over 260 different kinds of rum, and the investment is paying dividends

Rum is most often finished in oak barrels that previously contained cognac, or scotch or sherry. They remain undisturbed in those barrels up to 25 or 30 years before being bottled and shipped around the world – to the amazement of rum drinkers across the globe! Rum may be what Daniel’s store is known for, but he is a full-service liquor vendor. There’s cold beer within glass-door coolers that line the east side. You will find your favorite distilled liquors, there are racks of wine, shelves filled with all sorts of liqueurs, popular coolers. The store really is full-service for those of you who haven’t fully embraced the virtues of rum. But the next time you’re in, why not pick up a bottle and start exploring the joys of the drink of pirates.

3911-48 Avenue, Camrose  780-672-6665 SBW 2017 – Page 17

Collect your dividends at Vision Credit Union With over $800 million in assets, Vision Credit Union has management and operating policies and procedures are overseen tremendous financial strength. Members sleep well at night by a board of directors elected by membership. Local representation is highly valued and beneficial to every knowing that every dollar they have on deposit at Vision Credit Vision Credit Union member. Union is 100 per cent guaranteed by government. One of the most treasured advantages of membership (which Why are so many people choosing to get their residential costs just $1) is the opportunity to earn your rightful share of mortgages, consumer loans, operating lines of credit and other annual profit of the credit union. financial products and wealth management services from Vision And, an appealing history in this regard is one of the key Credit Union? There is no single answer to this question. Some reasons more and more individuals, farmers and business people members are attracted because Vision is the kind of place where are choosing Vision every year. people answer the telephone right at the branch level. Members earn common shares each year based on their No Winnipeg, Montreal or personal level of deposit interest earned and loan Philippines call centres for interest paid. And, based on the Credit Union’s this Alberta-based company! profitability, the board and management Members appreciate the declare a General Cash Payout. In recent fact that Vision Credit Union years, our member owners have earned believes in and supports an impressive bonus – a cheque in the small communities such as amount of 10 per cent of the Alliance, Two Hills and City Centre Branch manager amount accumulated in their Castor in central David Sheets and common share accounts. Alberta and in the West End Branch manager For many members, this Catherine Jones show northern portion of amount can be hundreds the potential profit share the Vision family, you could earn by banking of dollars. The cheques small communities with Vision Credit Union. issued to many long-term, such as Falher and high-volume members La Crete. can be thousands, in The some cases, tens of preference for thousands of dollars! Vision Credit There are Union is to own obviously countless their own buildings reasons for you to in every community become a member of operation today, including too, reinforcing competitive or better the long-term rates, quick local loan commitment decisions, broad range for each area in of financial products which business is and impressive conducted. Many service levels. It members really really pays appreciate to be a that the WHERE MEMBERS 16 branches member!


to serve you SBW 2017 – Page 18

Camrose Machine and Welding the experts in all iron works Camrose Machine and Welding has added security bars, ornamental iron gates and railings to the list of products they sell and build. They offer an extensive line of iron products with highest standard and beautifully-crafted products are both manufactured in house and ordered. We have many different styles available to our customers. These look great for your outdoor ornamental iron railing and exterior gates. Feel free to give us a call for additional assistance to any questions you may have. When you buy from us, you can feel confident that you’re receiving superior quality. We can custom-make virtually any iron design to suit your specifications.

Long history of top quality

Steve Kushnerik loved working for Camrose Machine and Welding so much that he bought the company. He took over the 39-year-old business three years ago when the owners wanted to retire. “I was thinking of starting my own business when they announced they were

going to retire. It made a lot of sense for me to take over the company I knew a lot about, instead of starting a whole new business,” explained Steve. “I know everyone who walks in the door and I like that. We can do just about everything here and I enjoy helping people find solutions to their problems. It keeps me sharp as well.” Camrose Machine and Welding is ready to serve you in the shop or portable welding, steel fabrication, custom machine work, hydraulic repairs, grain box fabrication and installing hoists, installing tarps or doing truck housing repairs.

“We also cater to the farmers. Because I’m a farmer myself, I know how important it is to make repairs quickly, so they can get back in the field. That’s why I have a 24-hour service truck,” he added. Camrose Machine and Welding supplies a lot of steel for various projects. The business is also well stocked in parts, or can order parts in a quick turn-around. The service and return time is what the customers like the most about Camrose Machine and Welding. Most truck and farm repairs are completed within a day so customers are left with less down time. “We are pretty quick around here because we have the manpower to do it. We usually have the materials we need to rebuild things on site,” said Steve.

Phone 780-672-2273 or drop by 5013-48 Street for your fast and friendly machine and welding service.

(2014) Ltd. Phone 780.672.2273

Steve Kushnerik has 29 years of experience as a machinist and three years as the owner.

5013-48 Street, Camrose, AB T4V 1L9 • email: Steve Kushnerik, owner, Cell: 780.281.0511 • Fax 780.672.0556

SBW 2017 – Page 19

John’s Shopmobile brings the mechanic to you Time is money, and when a piece of equipment breaks down during peak season, it can be very costly. That’s why John Rawson, owner of John’s Shopmobile decided almost 30 years ago to start his own mobile mechanic business. Looking back to those early days, John comments, “I had no shop at the time, so I went strictly mobile. I drove around to farms and offered my services, and it turned out to be pretty successful. “ Now most of the work is done in his shop at Legacy Junction (where Highways 13 and 56 meet). With the latest tools and equipment they offer top notch mechanical service at very reasonable rates. “I really like our location”, notes John. “The shop is at a major intersection and within an hour in any direction you can cover a third of the province.” However, during the busy spring and harvest seasons particularly, the mechanics will still go on the road to make farm calls and repairs.

The shop not only does repairs on all trucks, trailers, agricultural equipment, motorhomes and forklifts, but is also a licenced commercial inspection facility through CVSI. Commercial truck and vehicle inspections are done (including out of province) in compliance with program standards, expectations and provincial regulations. Numerous farmers appreciate that John will take the time to do repair work and maintenance on older vehicles to give them an extended life. John knows it’s important to keep the farmers and truckers on the move. “We cater to them because we know that downtime is critical.” Many snowbirds also visit John in the fall to have their motorhomes serviced and inspected before they drive south for the winter.

John Rawson, left, and Scott Young are willing to tackle small or big jobs in their shop or on your farm.

Together with long-time mechanic Scott Young, John’s Shopmobile offers more than 50 years’ experience in the repair business.

For reasonable rates and great service, give them a call today. Phone John’s Shopmobile at 780-672-2198 or cell 780-679-7767 for an appointment to fix your mechanical problems today.

The business is open from 8 a.m. to 5 p.m., Monday to Friday. SBW 2017 – Page 20

John’s Shopmobile Ltd. LEGACY JUNCTION

Junction of Highways 13 and 56, Camrose, Alberta

Shop 780.672.2198 – Cell: 780.679.7767

We’ll Get You There Welcome to Private Client A Personal Approach to Comprehensive Wealth Management

Managing your wealth is much more than simply managing investments. To properly grow and protect your personal and corporate wealth, Kudrowich & Associates provides superior wealth management with a comprehensive financial plan. Our integrated

Janice Poirier, Doug Tien, Corey Kudrowich and Cheryl Strilchuk.

approach will align your wealth with your life and business circumstances, plans and aspirations. Your life is rich and varied – your financial plan should be too.

“Our commitment to clients is driven by our core values of integrity, quality and responsiveness which enables us to provide unique, detailed, client specific planning advice.”

Investors Group Private Client™ is designed to meet the unique needs of high net worth investors. We understand that our service and strategies must resonate with your values and goals today, and with future generations that Corey Kudrowich, follow. Regardless of your current CFP, EPC, RRC life stage – whether you are working, thinking about retiring or already in retirement, we work to preserve your wealth and help you to reach your goals in a tax efficient manner.

Corey Kudrowich, executive financial consultant, notes “A lot of people think they have a plan, but they really don’t. They have no idea what their retirement income is going to look like or what their tax implications will be. We develop that plan for you and give it to you in writing.” Kudrowich & Associates Private Wealth Management offers you a unique approach to managing your wealth by creating tailored strategies to meet your short and long term goals. Our strategies work for managing all types of affluence, and in our 90 years of combined experience, we have become specialized in helping business owners in need of succession planning and professionals nearing retirement. When you work with Kudrowich & Associates, you can count on strength, stability and financial partnerships. We are supported by a team of professionals with specialized expertise in tax and estate planning, securities, insurance protection, investment lending, business succession planning and more. Let us guide you through the process of wealth management with our caring professionals and custom tailor a plan for you that supports your goals and requirements.

“When we decided to wind down our business and plan our retirement, Corey and his team proved to be a great choice in helping us work through our options. They were able to keep us focused on a clear and concise plan and introduced us to many tax and estate planning strategies, saving us and our estate a considerable amount of tax. We would highly recommend them to anyone looking for a comprehensive planner!” Daryl and Leta Shillington

Having a plan is important. Having expert guidance to execute your plan is critical. Trust us for personal, one-on-one wealth management advice, specifically tailored to your situation and investment needs. We’ll get you there.

Call us today for a second opinion

Corey Kudrowich  CFP, EPC, RRC Executive Financial Consultant Phone 780.679.5085

Doug Tien  FCPA, FCA

Associate Consultant Phone 780.679.5085

Investors Group Financial Services Inc. SBW 2017 – Page 21

Eastlink connects you in many ways As Canada’s largest family owned and operated telecommunications company and one of Canada’s Best Managed Companies for 11 years running, Eastlink serves thousands of Canadian communities with world-class communication and TV services, and helps raise over $4 million annually for charitable and community organizations across the country. People may not know that Eastlink comes from humble beginnings and that has been key to its success. “Our rural Canadian roots have kept us grounded and close to the people we serve,” said Julie Benoit, Eastlink’s western sales and marketing manager. “The blueberry colour of our logo is a nod to those roots – our founder got his start on a rural, wild blueberry farm.” It’s a quality she says has helped set Eastlink apart from the competition. “Our guiding principle is pretty simple,” “We treat our customers like neighbours and we work hard to earn their business every day.” Julie says that the company has made many improvements since the

purchase of Lynx in Camrose, delivering services that you typically would only find in larger cities like Edmonton and Calgary. “We’ve invested in a state-ofthe-art fibre optic network here in Camrose, which has allowed us to upgrade services here. For example, the entry level Internet service for customers in Camrose is 100 Mbps. From there, customers can access speeds of up to one Gigabit per second.” Earlier this year, Eastlink introduced TV channel exchange, the only service of its kind in Canada that allows you to swap channels you don’t want to watch for ones you do want to watch. “We spend a lot of time listening to our customers and one of the things that they have consistently told us is that they want the flexibility to choose the channels they want to watch,” explained Julie. Eastlink says TV Channel Exchange is a hit and has been welcomed with an overwhelmingly positive response. “Customers love the fact that they don’t have to call us to

make this happen, although they can if they want, but it’s so easy to do online – it takes just minutes to make the change.” Julie added that Eastlink is always working to deliver a better customer experience, which also includes the ability to watch live TV or TV OnDemand on multiple devices within the home on a computer, tablet or smartphone. Beyond the company’s incredibly fast, unlimited Internet, unique, personalized channel flexibility, and streaming services, people have the added benefit of bundling services to save money every month giving them one bill supported by 24/7, Canadian-based customer service. For more information on Eastlink services including high speed Internet, TV, home security and bundles, visit or call 1-888-345-1111 or stop in for a visit at 4910-46 Street.

4910-46 Street Camrose, AB 1-888-345-1111 SBW 2017 – Page 22

Your car is talking, are you listening? Our vehicles are not only major purchases; they are also an investment in our mobility and consequently our personal safety. With that in mind it is imperative to trust the health of your vehicle to the hands of a professional, accredited body repair shop, and The Auto Shoppe Collision Repair Centre most certainly fits the bill. Vehicles have become so complicated that the average person has a hard time understanding what is built into their car. Safety net technology is a term used by Nissan for example, which describes their vehicle’s ability to see the future and help prevent a catastrophic event. There are up to 80 computers on board most new vehicles now and they work in conjunction with each other to diagnose a situation and sometimes even take control of the vehicle to prevent such an event from happening. “It sounds strange but our generation is going to see autonymous vehicles, which have a mind of their own. Every vehicle that is built today is using technology that is pointing us in that direction and us as repairers need to understand their capabilities and be able to make sure the vehicle is back to its pre-accident condition,” said Auto Shoppe owner Gord Graham.

For this reason automotive collision repair shops are being held to higher standards through accreditation.

ACCREDITATION Automobile manufacturers worldwide such as GM, Ford, Chrysler, Audi, BMW, Toyota and Honda are creating a system for shop accreditation.

Gary Hill, dealer principal from Toyota City, congratulates Gord Graham, president of The Auto Shoppe.

In order to stand behind the warranty of their vehicles automobile manufacturers are becoming more stringent on shops, ensuring that staff have updated and continual training, the shop is properly equipped and that industry standards are above and beyond those required. The Auto Shoppe is proud to announce that it has passed the criteria and audit process to achieve accreditation for Ford and Chrysler under the Certified Collision Care banner of which they are in the first twenty shops in the province. At the same time, The Auto Shoppe has become the 15th shop in Alberta to pass the criteria for Toyota and are sponsored by Toyota City in Wetaskiwin. Staff at the shop are responsible for ongoing training and learn to utilize the latest in technology for welding and working with alternative materials such as aluminum, plastics and carbon fiber, ultra high strength and boron steel for example. Computer knowledge is more important than ever when diagnosing your vehicle after an accident.

specialists are going the extra mile by insisting shops be accredited, so too should you. “Vehicles being fixed in this generation and ongoing require a great deal of education and a properly equipped facility to turn out a job done right,” said Gord. It is apparent The Auto Shoppe is just that as you walk through the immaculate shop and note how organized and finely tuned they have the process. You can tell from one end of the shop to the other, The Auto Shoppe is ahead of the game in all areas, and your vehicle is in great hands. “This is a new challenge for our industry and I find it very exciting,” said Gord. “It makes us think. These young people I am surrounded by blow me away with their ability every day.” Besides the impeccable, well-equipped and organized shop, the friendly first-name-basis service and its long standing valuable reputation, The Auto Shoppe is ensuring it meets and exceeds the requirements set out by accreditation. Wow, now that’s a bodyshop!

“We are mandated now to do a health check on your vehicle before and after our repairs to assure its “safety net” is in proper working order,” added Gord.


Jen Stone, Ryan Graham and Gord Graham of The Auto Shoppe are proud of the various accreditations they have earned as a top rated collision repair business.

Selecting a bodyshop to protect the health of your vehicle and subsequently your own personal safety should not be something you take lightly. The automobile industry and insurance

COLLISION REPAIR CENTRE 4709-36 Street, Camrose 780-672-7231 SBW 2017 – Page 23

Creating the Conditions for

Business and Development

The City of Camrose is committed to strengthening the local economy, providing quality of life and building on existing assets. “Growth, confidence, development, and construction!” are key words for 2018, according to City of Camrose director of Community Development and Innovation Victor Goodman. One of the few Alberta communities not reliant on oil and gas, Camrose’s diversified economy grew steadily even during the downturn. Camrose has a skilled, welleducated workforce and development friendly policies. More growth is on the horizon. In 2018 Camrose will see continued construction with plans in place for several industrial and retail developments. Residential construction activity will also progress with the development of the Town Square project, Ironwood Estates and continued activity in Valleyview West. City administration and council work diligently to accommodate the wants and needs of developers to ensure continuous and steady growth of the city, while also providing leading edge customer service, a trait not usually feasible for larger cities.”We may not always be able to accommodate the exact needs of developers, but we make a deliberate effort to work with them,” stated City of Camrose manager Malcolm Boyd. “When developers come to Camrose, they work with a team at the City on creating options.” Camrose is sophisticated enough to have solid processes in place, yet small enough to be dynamic and nimble. Developers seeking a place to set up shop, quite simply, won’t be put through the daunting practice of jumping through a lot of hoops. “There aren’t 10 levels of bureaucracy to get through. The City is building a strong customer service reputation and when you have a strong reputation it brings businesses to town,” remarked Malcolm. The City’s key goal is excellent service from all SBW 2017 – Page 24

departments. Positive experiences lead to happy customers and happy citizens. Malcolm explained that the City recognizes the importance of small businesses. “They are the heart and soul of economic development. You often see more economic development success when growing small businesses that are each hiring a handful employees, than chasing one big employer.” The City sees great value in promoting Camrose to markets beyond its close perimeter, such as Calgary and other regions. “We know potential investors and entrepreneurs are looking at Camrose as a place to open a business or a satellite of their existing business. The City wants to attract new businesses and grow its existing business base. We are actively promoting the message that whether your business is retail, commercial, or industrial, Camrose is exactly where you need to be.” said Victor. DOWNTOWN UNIQUENESS Planning for future economic growth is a complex process. The needs and wants of Camrose citizens and developers are constantly changing and the City often needs to look 10, 20, to 50 years out to anticipate and plan for those changes. The 48 Avenue Bridge Replacement project is a good example of 50 year planning. Another example is development in the downtown area. “The City continues to focus on the development of a vibrant downtown area,” said Malcolm. “The success of our downtown can attract even more businesses to the area.” Updating the Downtown Action Redevelopment Plan is part of a strategy to draw small businesses to the area and encourage residential growth where people can live close to their daily destinations (a trend that is becoming more popular). “Over that last 10 years the downtown residential population has more than doubled. If people live there

they shop there and if enough people shop there, more stores will come,” said Malcolm. One of the goals is to focus on vacant and underutilized properties in the downtown area. The City is creating ways to encourage more downtown growth, including the possibility of offering incentives for downtown development. With downtown’s already far reaching reputation for friendly, diverse and unique shopping experiences, adding local events that draw people in, such as Jaywalkers and the Downtown Market, will promote growth.

City of Camrose director of planning and development Aaron Leckie, right, goes over some development plans with senior engineering technologist Charles Conroy

20171017 small business  

2017 Small Business Guide