Harcourts SA Virtual Annual Awards

WELCOME Awards, recognition and events are a key part of our culture here at Harcourts.

Outside influences meant we were unable to bring you this event in the traditional format, but we hope you enjoyed the Virtual Awards.

We are pleased to share with you the names of all the winners of January – March quarter, in addition to a full list recognising the outstanding efforts of the Top Performing recipients of the 2019-20 year.

We look forward to coming together in the future to celebrate the combined successes!

Keep safe.

The SA State Team

2 Harcourts Annual Awards

JANUARY - MARCH

2020

QUARTERLY AWARDS

Harcourts Annual Awards 3

JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS Best Performing Lister Matt Sergeant – Harcourts Sergeant Stephen Neal – Harcourts Property People Kate Smith – Harcourts Smith Kathleen Fry – Harcourts South Coast

= No. 1 Best Performing Lister = No. 1 Best Performing Lister No. 2 Best Performing Lister No. 3 Best Performing Lister

Top Sales Consultant - No Settled Sales Kate Smith – Harcourts Smith Matt Sergeant – Harcourts Sergeant Stephen Neal – Harcourts Property People Kathleen Fry – Harcourts South Coast

No. 1 Sales Consultant - No. Settled Sales = No. 2 Sales Consultant - No. Settled Sales = No. 2 Sales Consultant - No. Settled Sales No. 3 Sales Consultant - No. Settled Sales

Top Sales Office - No Settled Sales Harcourts South Coast

No. 1 Sales Office - No. Settled Sales

Harcourts Wine Coast Harcourts Property People

No. 2 Sales Office - No. Settled Sales No. 3 Sales Office - No. Settled Sales

Top Auction Lister Kate Smith – Harcourts Smith Simon Beshara – Harcourts Plus Seaton George Kouzionis – Harcourts Property People

No. 1 Auction Lister No. 2 Auction Lister No. 3 Auction Lister

Top Auction Listing Office Harcourts Plus - Seaton Harcourts Smith Harcourts Property People

4 Harcourts Annual Awards

No. 1 Office - Auction Listings No. 2 Office - Auction Listings No. 3 Office - Auction Listings

JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS Top Individual Office - Highest Gross Revenue

Top Office - Highest Gross Revenue per Salesperson

Harcourts Wine Coast

No. 1 Office

Harcourts South Coast

No. 1 Office

Harcourts Smith

No. 2 Office

Harcourts Packham - Glenelg

No. 2 Office

Harcourts Property People

No. 3 Office

Harcourts Sergeant

No. 3 Office

Top Franchise Office Group - Highest Gross Revenue

Office Administrator of the Quarter

Harcourts South Coast

No. 1 Office

Rebecca Dopson

Harcourts Packham

No. 2 Office

Harcourts Sergeant

No. 3 Office

Harcourts Morphett Vale

Harcourts Annual Awards 5

JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS CX Individual of the Quarter Paul Goodwin – Harcourts Packham

No. 1 Top CX Individual

Sharon Parsons – Harcourts Adelaide Hills

= No. 2 Top CX Individual

Scott Torney – Harcourts Tagni

= No. 2 Top CX Individual

Mark Forde – Harcourts South Coast

= No. 2 Top CX Individual

Kerry Macaulay – Harcourts Adelaide Hills

= No. 2 Top CX Individual

Karen Nelson – Harcourts Plus

= No. 2 Top CX Individual

Harcourts CX is the Harcourts ‘client experience’ program. This is how we measure customer satisfaction after their interactions with us. Our clients are our most important critics.

Kerry Macaulay (Harcourts Adelaide Hills) 14 March 2020 - Vendor “Kerry Macaulay was simple fantastic, she went above and beyond what I thought a real estate agent would do.”

Kate Smith (Harcourts Smith)

7th Jan 2020 - Vendor “They gave us great advice and we felt supported throughout the whole selling process. Very personal. They have also offered help with buying a house. All staff seem to know our name and are helping with the hunt. Great company to be a part of.”

6 Harcourts Annual Awards

Mike Lowrie (Harcourts Sergeant)

21 November 2019 - Purchaser “We are first time buyers and the experience was pretty easy, no stress and Mike talked us through every step of the way.”

Kate Wilson (Harcourts South Coast)

31 Oct 2019 - Vendor “Kate Wilson was fantastic. She went out of her way to help my mother sell her home. I am in Melbourne which made it difficult to do things.

Thank you Kate.”

JANUARY – MARCH 2020 QUARTERLY AWARD WINNERS CX Office of the Quarter Harcourts Collective

No. 1 Top CX Office

Harcourts Adelaide Hills

No. 2 Top CX Office

Harcourts Tagni

No. 3 Top CX Office

Carly Frost (Harcourts Wine Coast)

15 Aug 2019 - Purchaser “We found Carly Frost most helpful in finding a new property to purchase and which she did. This is also why we chose her to sell our property. Her and the entire Harcourts team worked hard for us to make it all happen and we thank you all very much.”

Jeff & Gerda Oakley (Nutrien Harcourts Peterborough) 28 June 2019 - Vendor “I had no idea that selling a property was so involved. Gerda Oakley (Peterborough) laid it all out for me, answered all of my stupid questions and helped me all the way through. Was amazed to have my place sold so quickly. Considering how stressed out I was, I cannot thank Gerda and Jeff enough.”

Peter Jeffrey (Harcourts Packham – Blackwood) 30 May 2019 - Vendor “My agent kept me informed every step of the way & I felt he followed up with things efficiently & quite often after hours. Nothing was too much trouble. Extra opens were done in a tough market. His pricing was quite accurate, so there were no disappointments. His advice was on the ball. Very happy.”

Shane Moore (Harcourts Morphett Vale) 1 April 2019 - Purchaser “Harcourts, Morphett Vale I couldn’t recommend this place highly enough; we purchased a home they had available, the professionalism Shane Moore provided us over the last 3 months has been fantastic. I have dealt with a lot of agents in the last 6 months and the only one that stood out was Shane… If you want a no fuss, no stress, easy settlement then call Shane Moore!”

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PROPERTY MANAGEMENT AWARDS Property Manager of the Quarter No. 1 Top Property Manager – Kristina Stojanac - Harcourts Lifestyle Rentals No. 2 Top Property Manager – Sam El-Sayed - Harcourts Packham No. 3 Top Property Manager – Dana Munro - Harcourts Adelaide Hills Property Management Office of the Quarter No. 1 Top Property Management Office - Harcourts Lifestyle Rentals No. 2 Top Property Management Office – Harcourts South Coast No. 3 Top Property Management Office – Harcourts Adelaide Hills Property Management - POD Award No. 1 - Harcourts Copper Triangle POD 1 - Robyn Janitz, Tammy Whitehead & Katrina Hilton No. 2 - Harcourts Gawler POD 1 – Danielle Winder, Kerriann Jackson & Casey McGlen No. 3 - Harcourts South Coast POD 4 – Jadie-Lee Attenborough & Melissa Ramsey Property Management Business Development Individual Award No. 1 - Michelle Taylor - Harcourts South Coast No. 2 – Kerry Holding - Harcourts Adelaide Hills No. 3 – Chris Janzon - Harcourts Sergeant

8 Harcourts Annual Awards

PROPERTY MANAGEMENT AWARDS Property Management Business Development Office Award No. 1 - Harcourts Smith No. 2 - Harcourts Copper Triangle No. 3 - Harcourts Lifestyle Rentals

Property Management Top Organic Growth No. 1 - Harcourts Smith No. 2 - Harcourts Lifestyle Rentals No. 3 - Harcourts Vella

Property Management Top Income Office of Quarter No. 1 - Harcourts South Coast No. 2 - Harcourts Sheppard No. 3 - Harcourts VennMillar

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INDIVIDUAL ACHIEVEMENT AWARDS Bronze Achievement Awards Bruce Woods

Nutrien Harcourts Ceduna

Sue Brand

Harcourts South Coast

Stephen Venn

Harcourts VennMillar

Jordan Hanchett

Harcourts Sergeant

Ben Chamberlain

Harcourts Plus – Seaton

Ben Gow

Harcourts Sergeant

Darryl Gaunt

Nutrien Harcourts Kingston

Tony Demasi

Harcourts Plus – Seaton

Peter Jeffrey

Harcourts Packham

Wayne Hickman

Nutrien Harcourts Minlaton

Roy Laird

Harcourts Playford

Nino Micic

Harcourts Plus - Seaton

Holly Freeland

Harcourts Wine Coast

George Kouzionis

Harcourts Property People

Scott Torney

Harcourts Tagni

Troy Goldsworthy

Nutrien Harcourts Minlaton

Warrick Thorpe

Nutrien Harcourts Strathalbyn

10 Harcourts Annual Awards

INDIVIDUAL ACHIEVEMENT AWARDS Silver Achievement Awards

Gold Achievement Awards

Alexander Parzis

Harcourts Magill

Paul Price

Harcourts South Coast

Allison Blight

Harcourts Wine Coast

Carly Frost Trent Shorland Stephen Neal

Chris Cotton

Harcourts Wine Coast

Platinum Achievement Awards

Mark Forde

Harcourts South Coast

Geoff Watts

Sam Oborn

Harcourts Adelaide Hills

Titanium Achievement Awards

Paul Goodwin

Harcourts Packham

Annie Need

Harcourts Packham

Leonie Simmons

Harcourts Barossa Valley

Matt Sergeant Kathleen Fry Kate Smith

Jemma Morris

Harcourts South Coast

James Packham

Harcourts Packham

Sharon Gillard

Harcourts Packham

Tim Wooley

Nutrien Harcourts Port Augusta

Jordan Varley

Harcourts Gawler Sales

Paul Whitney

Harcourts Sergeant

Sarah Sheppard

Harcourts Sheppard

Harcourts Wine Coast Harcourts Adelaide Hills Harcourts Property People

Nutrien Harcourts Keith

Harcourts Sergeant Harcourts South Coast Harcourts Smith

Harcourts Annual Awards 11

OFFICE ACHIEVEMENT AWARDS Bronze Achievement Awards Harcourts Tagni Harcourts Packham - Glenelg Silver Achievement Awards Harcourts Plus - Seaton Harcourts Property People Gold Achievement Awards Harcourts Adelaide Hills Harcourts Smith Platinum Achievement Awards Harcourts Wine Coast Harcourts Sergeant Harcourts South Coast Property Management Achievement Award – Bronze Harcourts Sergeant

12 Harcourts Annual Awards

Pin Awards Gold Karen Nelson David Smith Ruby Ben Chamberlain Sapphire Holly Freeland Amethyst Chris Cotton Nino Micic Emerald Pam Barlow Tony D’Angelica Diamond 100 Leonie Simmons

Harcourts Plus Harcourts Sergeant Harcourts Plus - Seaton Harcourts Wine Coast Harcourts Wine Coast Harcourts Plus - Seaton Harcourts Collective Harcourts Glynde Harcourts Barossa Valley

Top Rural Sales Consultants No. 1 Geoff Watts Nutrien Harcourts Keith No. 2 Tim Wooley Nutrien Harcourts Port Augusta No. 3 Warrick Thorpe Nutrien Harcourts Strathalbyn

TOP 10 SALES CONSULTANTS Kate Smith – Harcourts Smith Kathleen Fry – Harcourts South Coast Matt Sergeant – Harcourts Sergeant Geoff Watts – Nutrien Harcourts Keith Stephen Neal – Harcourts Property People Trent Shorland - Harcourts Adelaide Hills Carly Frost – Harcourts Wine Coast Sarah Sheppard - Harcourts Sheppard Paul Whitney - Harcourts Sergeant Jordan Varley - Harcourts Gawler Sales

No 1 Top Sales Consultant No 2 Top Sales Consultant No 3 Top Sales Consultant No 4 Top Sales Consultant No 5 Top Sales Consultant No 6 Top Sales Consultant No 7 Top Sales Consultant No 8 Top Sales Consultant No 9 Top Sales Consultant No 10 Top Sales Consultant

Harcourts Annual Awards 13

14 Harcourts Annual Awards

Harcourts Annual Awards 15

HARCOURTS FOUNDATION How can we better support the communities that have supported us?

The Harcourts Foundation is our answer to this question. It is our way of giving back to those around us – and around you – and we sincerely thank everyone who has supported the Harcourts Foundation this year.

This is a 100% charity, which means that every cent of every dollar is used to benefit Grant recipients. Harcourts absorbs all administration and marketing costs.

Total raised in SA since Foundation began:

$413,478

Total Grant Funds paid this year in SA:

$48,228

PLAYGROUP - Refurbished Play Deck

(The highest of any state!)

CHARITIES SUPPORTED THIS YEAR

Before

After

Thank You

NICU SP A sample of parent support packages provided to parents with a baby in the NICU, through our support of the Miracle Babies Foundation.

GET INVOLVED Office: Donate a small amount from every settled sale, called ‘off-the-top’ donations.

Individual: donate a small amount from your salary each month.

Contact Rachel Eckey to find out how: rachel.eckey@harcourts.net 16 Harcourts Annual Awards

Izla’s Purple Crusade (via Epilepsy Association of SA & NT) SA Bushfire Appeal Treasure Boxes Foodbank SA Playgroup SA Technology of the Aging and Disability Operation Flinders Grandparents for Grandchildren SA Miracle Babies Childhood Cancer Association Motor Neurone Disease Association of SA

2019 / 2020 ANNUAL AWARDS

Harcourts Annual Awards 17

SALES AWARDS Best Performing Lister Stephen Neal - Harcourts Property People Matt Sergeant - Harcourts Sergeant Kate Smith - Harcourts Smith

No. 1 Best Performing Lister No. 2 Best Performing Lister No. 3 Best Performing Lister

Top Sales Consultant - No Settled Sales Kate Smith - Harcourts Smith Stephen Neal - Harcourts Property People Matt Sergeant - Harcourts Sergeant

No. 1 Sales Consultant - No. Settled Sales No. 2 Sales Consultant - No. Settled Sales No. 3 Sales Consultant - No. Settled Sales

Top Sales Office - No Settled Sales Harcourts South Coast Harcourts Property People Harcourts Sergeant

No. 1 Sales Office - No. Settled Sales No. 2 Sales Office - No. Settled Sales No. 3 Sales Office - No. Settled Sales

Top Auction Lister Kate Smith – Harcourts Smith No. 1 Auction Lister Simon Beshara – Harcourts Plus Seaton No. 2 Auction Lister George Kouzionis – Harcourts Property People No. 3 Auction Lister Top Auction Listing Office Harcourts Smith Harcourts Plus - Seaton Harcourts Property People 18 Harcourts Annual Awards

No. 1 Office - Auction Listings No. 2 Office - Auction Listings No. 3 Office - Auction Listings

SALES AWARDS Top Individual Office - Highest Gross Revenue Harcourts Wine Coast

No. 1 Office

Harcourts Property People

No. 2 Office

Harcourts Smith

No. 3 Office

Top Franchise Office Group - Highest Gross Revenue Harcourts South Coast

No. 1 Office

Harcourts Packham

No. 2 Office

Harcourts Sergeant

No. 3 Office

Top Office - Highest Gross Revenue per Salesperson Harcourts South Coast

No. 1 Office

Harcourts Property People

No. 2 Office

Harcourts Packham - Glenelg

No. 3 Office

Harcourts Annual Awards 19

BUSINESS PARTNERS

A HUGE THANK YOU TO ALL OUR BUSINESS PARTNERS FOR THEIR CONTINUED SUCCESS THROUGHOUT THE YEAR. 20 Harcourts Annual Awards

RECOGNITION AWARDS CX Individual of the Year Susan Rule – Harcourts Christies Beach Glenn Nelson – Harcourts Plus Sharon Parsons – Harcourts Adelaide Hills

No. 1 Top CX Individual No. 2 Top CX Individual No. 3 Top CX Individual

CX Office of the Year Harcourts Plus Harcourts Tagni Harcourts Christies Beach

No. 1 Top CX Office No. 2 Top CX Office No. 3 Top CX Office

Office Administrator of the Year Lynda Van Rhoda - Harcourts Wine Coast Mortgage Express - Top Referring Sales Consultant Harcourts Barossa Valley Mortgage Express - Top Referring Office Harcourts Barossa Valley Mortgage Express - Top Mortgage Broker Megan Sage

Harcourts Annual Awards 21

PROPERTY MANAGEMENT AWARDS Property Manager of the Year No. 1 Top Property Manager – Kristina Stojanac Harcourts Lifestyle Rentals No. 2 Top Property Manager – Laura Hakof

Harcourts Lifestyle Rentals

No. 3 Top Property Manager – Dana Munro

Harcourts Adelaide Hills

Property Management Office of the Year No. 1 Top Property Management Office

Harcourts South Coast

No. 2 Top Property Management Office

Harcourts Lifestyle Rentals

No. 3 Top Property Management Office

Harcourts Packham

Property Management - POD Award No. 1 - Harcourts South Coast POD 4 – Jadie-Lee Attenborough & Melissa Ramsey No. 2 - Harcourts Copper Triangle POD 1 - Robyn Janitz, Tammy Whitehead & Katrina Hilton No. 3 - Harcourts Gawler POD 1 - Danielle Winder, Kerriann Jackson & Casey McGlen Property Management Business Development Individual Award No. 1 - Michelle Taylor

Harcourts South Coast

No. 2 - Kerry Holding

Harcourts Adelaide Hills

No. 3 – Nicholas O’Hara

Harcourts Packham

22 Harcourts Annual Awards

PROPERTY MANAGEMENT AWARDS Property Management Business Development Office Award No. 1- Harcourts Sheppard No. 2 - Harcourts Gawler No. 3 - Harcourts Packham Property Management Top Income Office of Year No. 1 – Harcourts South Coast No. 2 – Harcourts Sheppard No. 3 – Harcourts VennMillar Property Management Top Organic Growth No. 1- Harcourts Packham No. 2 - Harcourts Morphett Vale No. 3 - Harcourts Lifestyle Rentals

Harcourts Annual Awards 23

INDIVIDUAL ACHIEVEMENT AWARDS Bronze Achievement Awards Nino Micic

Harcourts Plus

Kate Wilson

Harcourts South Coast

George Kouzionis

Harcourts Property People

Glenn Nelson

Harcourts Plus

Paul Price

Harcourts South Coast

Peter Jeffrey

Harcourts Packham

Alexander Parzis

Harcourts Magill

Stephen Venn

Harcourts VennMillar

Jemma Morris

Harcourts South Coast

Paul Goodwin

Harcourts Packham

Allison Blight

Harcourts Wine Coast

Jordan Varley

Harcourts Gawler Sales

Sarah Sheppard

Harcourts Sheppard

24 Harcourts Annual Awards

INDIVIDUAL ACHIEVEMENT AWARDS Silver Achievement Awards David Washington Scott Torney Sharon Gillard Annie Need Trent Shorland Paul Whitney Sam Oborn Leonie Simmons Mark Forde James Packham

Harcourts Gawler Sales Harcourts Tagni Harcourts Packham Harcourts Packham Harcourts Adelaide Hills Harcourts Sergeant Harcourts Adelaide Hills Harcourts Barossa Valley Harcourts South Coast Harcourts Packham

Gold Achievement Awards Carly Frost

Harcourts Wine Coast

Platinum Achievement Awards Stephen Neal Kathleen Fry Geoff Watts Matt Sergeant

Harcourts Property People Harcourts South Coast Nutrien Harcourts Keith Harcourts Sergeant

Titanium Achievement Awards Kate Smith

Harcourts Smith

Harcourts Annual Awards 25

OFFICE ACHIEVEMENT AWARDS Bronze Achievement Awards

Property Management Achievement Award – Bronze

Harcourts Packham - Glenelg Harcourts Tagni

Harcourts Smith Harcourts Wine Coast Harcourts Packham Harcourts Tagni Property Management Harcourts Glynde Harcourts Avant Garde Harcourts Morphett Vale Harcourts Gawler Harcourts Property People

Silver Achievement Awards Harcourts Plus - Seaton Harcourts Smith Gold Achievement Awards Harcourts Property People Harcourts Adelaide Hills Harcourts Wine Coast Platinum Achievement Awards Harcourts Sergeant Harcourts South Coast

Property Management Achievement Award – Silver Harcourts Lifestyle Rentals Property Management Achievement Award – Gold Harcourts Adelaide Hills Harcourts VennMillar Harcourts Sheppard Property Management Achievement Award – Titanium Harcourts South Coast

26 Harcourts Annual Awards

OFFICE ACHIEVEMENT AWARDS Top Rural Sales Consultants No. 1 - Geoff Watts No. 2 - Warrick Thorpe No. 3 - Jeff Oakley & Gerda Oakley

Nutrien Harcourts Keith Nutrien Harcourts Strathalbyn Nutrien Harcourts Peterborough

Top 10 Sales Consultants Kate Smith – Harcourts Smith Matt Sergeant – Harcourts Sergeant Geoff Watts – Nutrien Harcourts Keith Kathleen Fry – Harcourts South Coast Stephen Neal – Harcourts Property People Carly Frost – Harcourts Wine Coast James Packham – Harcourts Packham Mark Forde – Harcourts South Coast Leonie Simmons – Harcourts Barossa Valley Sam Oborn – Harcourts Adelaide Hills

No 1 Top Sales Consultant No 2 Top Sales Consultant No 3 Top Sales Consultant No 4 Top Sales Consultant No 5 Top Sales Consultant No 6 Top Sales Consultant No 7 Top Sales Consultant No 8 Top Sales Consultant No 9 Top Sales Consultant No. 10 Top Sales Consultant

Rising Star of Year Ben Gow

Harcourts Sergeant

Business Owner of Year Jarrod Tagni & Ernie Tagni

Harcourts Tagni

Harcourts Annual Awards 27