Bailey Property Management - Leasing Your Home Booklet

Leasing your home with

Bailey Property Management

WHAT YOU WILL FIND INSIDE

• About Bailey Property Management • Our Success • Testimonials • Why Choose Us? • Preparing Your Property • Marketing • Moving Forward with Us • Bailey Property Group

BAILEY PROPERTY MANAGEMENT

COMPANY INFORMATION Bailey Property is a boutique real estate agency founded by Lauren and Mark Bailey in 2013. Being a family owned and operated business, for us, your result is personal. We will go to extraordinary lengths to satisfy our customers and provide an unforgettable experience.

FOR LANDLORDS • Comprehensive rental appraisals • Innovative marketing campaigns to maximise exposure for rental enquiry OUR MISSION We offer a unique- service experience, where landlords feel they've finally found an agency they can trust. An agency that actually does what they promise!

OUR VALUES Our core values guide our actions, influence the way we work and the way we engage with our customers. It's property management with a difference!

Passion We love what we do and we do it with passion. Everything we do is executed with a positive and passionate attitude. This is the internal fuel that drives us.

Service We strive to provide superior service to all our customers and we will go to extraordinary lengths to satisfy their needs. We always exceed expectations and strive to make everyone a crucial source of referrals and a customer for life.

Honesty We are committed to honest and effective partnering with our customers. We keep our promises and do what we say.

OUR SUCCESS

SUCCESS IS NOT JUST ABOUT THE INDIVIDUALS, IT’S ABOUT THE TEAM AS A WHOLE. THAT’S WHY AT BAILEY PROPERTY WE HAVE BEEN LUCKY ENOUGH TO HAVE BOTH Starting with our Property Management team winning the REISA New Agency for the year award in 2013.

This has paved the way for the success that has followed over the coming years with individual and team awards

Mark Bailey

Lauren Bailey

Melissa Thredgold

Lucy Ferris

Mikaela Storti

Scott Newton

TESTIMONIALS

“I’m particularly impressed with the very high standards to which Bailey Property Management expect from tenants” – Darren, Brahma Lodge “Keep up the good work! Your awards, referrals and reputation tell the story” – Laurie, Blakeview “It’s so great to have a rental agency and landlord that go over and beyond. We really appreciate it! Thank you Mikaela and Bailey Property Management” – Marie & Sam, Ridgehaven “Everything is managed superbly. I’m only contacted when needed and trust my property is in good hands” – Luke, Redwood Park “You guys are fantastic! Keep up the good work in this challenging time” – Hannah, Salisbury Plain

“The rental property team is really engaged. Great communication and very efficient” – Anton, Blair Athol

“Professional, polite and knowledgeable in the industry” – Natasha & Paul, Golden Grove “They make you feel welcome. There professional approach to all matters gave me confidence that any issues would be resolved promptly. I can’t thank everyone enough for their efforts and support” – Edmund, Lightsview

WHY CHOOSE US

        

You are not just a number; we value you and your investment!

We go the extra step to provide flexibility with weekend open inspections.

We pride ourselves on our high customer service standards.

Property Management is our primary focus, with a separate sales department.

W e endeavour to select the best tenants for your property and promote strong relationships with tenants to encourage longer tenancies.

We use the best resources available to us.

Extensive network of contacts for all of your property and investment needs.

We provide market competitive fees We are an awarding winning agency who is an active REISA Member.

PREPARING YOUR PROPERTY FOR RENT

Getting your property ready for rent is one of, if not, the most important steps in the rental process.

When it comes to preparing your home for photos or open inspections, you will need to identify your homes best features to make sure we can maximise the best property investment outcome for you and your family.

There are a number of easy and effective ways to increase the desirability for your home to possible renters; • Remove all personal items and furniture • Make sure the house and all windows are clean • A fresh coat of paint – gives your home a fresh and clean look • Make sure all lights, window treatments/ curtains and appliances are working throughout the property • Open all curtains and blinds – you want as much natural light coming in as possible • Clean up of the gardens – a fresh covering of bark, removing all weeds, fertilise and watering the lawns

MARKETING

Gone are the days when you need to wait for the Saturday newspaper to be delivered just so you can see what properties have hit the market. With realestate.com.au & Facebook, it is now at your fingertips.

We are able to include Domain, property signboards and walk through video’s within your marketing and advertising package, upon request (additional charges may apply)

Realestate.com.au

Social Media Promotion

Bailey Property Website

MOVING FORWARD WITH US

We understand that sometimes leasing your property can be daunting, stressful and overwhelming. This is why we endeavour to keep you fully informed of the progress of your property every step of the way. We have also prepared the below checklist to provide you with an accurate guide of our processes through to the continued tenancy of your property.

1. W e will provide you with ‘The Next Steps’ document which is to be completed prior to signing up with us (this document will ensure we can ‘tick all your boxes!’). Please let us know should you have any queries or require any assistance with the completion of this document. We would be happy to assist.

2. Once ‘The Next Steps’ has been returned you will be provided with a Residential Property Management Agreement, signing of this agreement will activate our services 3. W e will coordinate for quality photos to be taken of your investment property 4. Prior to advertising, we will search our database for any potential tenants and get in touch with them. If not successful, we will launch the properties online campaign.

5. W e will conduct open inspections and provide you with immediate and ongoing feedback in how to best maximise your campaign 6. W e will perform thorough screening of applications and will present you with our findings and recommendations 7. Upon your approval we offer the property to the chosen applicant and request the appropriate deposit to secure the tenancy

8. W e will coordinate all required lease and bond paperwork and transactions.

9. S hortly prior to the tenants move in date we conduct a thorough ingoing inspection of the property. If required, we’ll provide you with any suggestions around cleaning or maintenance 10. We will conduct a thorough tenant sign up and induction 11. Ongoing we will collect and monitor tenant rental payments 12. W e will redirect your mail and make payments from rental proceeds with your approval on ‘The Next Steps’ document.

Tenants will be invoiced for their portion of the water account however the bill will be paid in full by yourselves, with the tenants’ portion coming as a reimbursement 13. W e will conduct quarterly property inspections and will provide you with a detailed report of our findings 14. W e will report any maintenance to you as it arises (via our Maintenance Manager system). We will make a recommendation and will seek your approval 15. A round 3 months prior to your tenants’ lease expiry date we will contact you with a recommendation for hopefully renewing your current tenants lease

Shortly after onboarding you will be introduced to one of our passionate and dedicated Property Managers who will be your main point of contact. We do however pride ourselves on our team approach to Property Management, therefore your Property Manager has a supportive team behind them. The team assists with general administrative tasks, maintenance as well as conducting every second routine inspection at your property.

ARE YOU LOOKING TO

INCREASE YOUR

PORTFOLIO

Real People - Unreal Results Our award-winning team at Bailey Property Group can offer expert guidance whether you are looking to increase or decrease your property portfolio. We will go to extraordinary lengths to satisfy our customers and strive to provide you with an exceptional outcome. For more information contact one of our Agents or visit www.baileypropertysa.com.au or find us on Facebook

Mark Bailey 0412 085 124

Jason Eckert 0413 401 844

Lauren Bailey 7320 3949

Geoff Carlaw 0414 008 789

Scott Newton 0427 265 012

Sarah Gribovskis 0421 040 225

Katie Chapman 7320 3949

Darren Cowey 0403 051 655

TESTIMONIALS

“Our sincere thanks for the sale of another property that exceeded expectation. We reached top end of our range and without any problem. Mark was excellent in communicating with us about the interested parties and negotiating the best outcome. The sale process was quick, easy and without fuss. Thank you again. ” - Daryl and Jeanette

“Jason was extremely helpful throughout the entire process of selling our home, he negotiated an excellent price for us and had the property sold within just a few weeks. We would highly recommend his services.

Thank you for making the whole process so easy Jason!” - Michael We are extremely happy with our agent, Darren Cowey! Selling a home can be very stressful, but we were fortunate enough to have Darren guide through the whole process with the minimum of fuss.

His professionalism, and positive nature, helped us gain the result we wanted, while minimising that stress.

Thank you, Darren! We will happily recommend your services in the future. Thank you, Darren, for selling our home so efficiently! - Colin & Glynis Buying a property is not always straightforward but Sarah has been fabulous in every way. Her professionalism and continual communication throughout the purchase of my property has made the entire experience a positive one. I will definitely be recommending Sarah to anyone who is looking to sell or buy. - Susan I am very glad I chose Bailey Property Group to help me sell my house. Geoff Carlaw has been an absolute pleasure to deal with. He kept me informed the whole way through the process & has been very helpful & given good advice in my search for a new property. I would have no hesitation in recommending Geoff & the team at Bailey Property Group to friends & family or anyone who is thinking of selling their home. - John

Bailey Property Management 08 7320 3949 193 Prospect Road, Prospect SA 5082 1282 North East Road, Tea Tree Gully SA 5091 PO Box 581, St Agnes SA 5097 www.baileypropertysa.com.au

RLA 2850719