Chamber News April 2016

APR - JUN ‘16 | ISSUE 4

chambernews

INSIDE 6.

THIS ISSUE.

Are You on Track to Reach Your Retirement Savings Goal?

9.

Are You Inadvertently Guilty of Sending Spam Email?

10.

What Kind of Boss Are You?

12.

Welcome to Cambridge Autumn Festival 2016

You’ve changed.

So have we.

The way we work has changed beyond all recognition.

Business has never been more complicated. Markets have never moved faster.

And we’re all expected to do more with less.

If you’re looking for a technology company that understands the ever-evolving world of work, then talk to Ricoh. We’ve moved from a business that’s focused primarily on copiers to become a world-leading technology company. So if there’s anyone who understands how change can transform your business, it’s us.

With our technical ability, IT knowledge and innovative products we can help you reduce costs, eliminate waste and streamline processes.

For change that can transform the way you work, talk to Craig Loveridge, General Manager at craig.loveridge@ricoh.co.nz

presidents corner

PRESIDENT Mel Engelbrecht Body and Motion Gym E. motion.mel@gmail.com M. 021 044 2022 P. 07 827 0847 VICE-PRESIDENT Brent Nielsen Community Living E. us.three@xtra.co.nz M. 021 576 136 P. 07 823 7551 VICE-PRESIDENT Christine Stevenson Accounted4 E. chris.s@accounted4.co.nz M. 027 635 9708 P. 07 827 5192

Why

TREASURER Janine Peters Ag Technology NZ Ltd E. janinepeters@agtechnz.com M. 021 957 418 P. 07 827 9295 EXECUTIVE COMMITTEE Caro Gatley Ravenswood Manor E. caro@caroandco.co.nz M. 021 977 489 P. 07 823 4574 Greg Wallace Rocketspark E. greg.wallace@rocketspark.com M. 0800 76 25 38 ext 2124 Lesley Nielsen Lewis’ Barristers and Solicitors E. lesleyn@lewislaw.co.nz M. 021 524 824 P. 07 827 5147 Penny Thompson Kaz Graphic Dezign E. penny@kazdezign.co.nz M. 021 457 347 P. 07 823 4932 Emma Sinclair Emma’s Food Bag E. emma@emmasfoodbag.co.nz M. 022 0474 800 Phil Mackay Rouge Cafe E. phil@rougeempire.co.nz M. 021 337 255 P. 07 823 9178 Quinton de Bruin SMART Advice E. quinton@smartadvice.co.nz M. 021 576 278 P. 07 211 4435 CEO Tania Witheford E. ceo@cambridgechamber.co.nz M. 021 636 536 P. 07 823 3460 EVENTS COORDINATOR Loren Bennett E. info@cambridgechamber.co.nz P. 07 823 3460

LATELY, IT SEEMS THERE ARE MORE AND MORE REGULATIONS AND RULES THAT MUST BE FOLLOWED EVERY DAY! At first glance, the associated paperwork might be easy to ignore, seeing the effort and changes as unnecessary, another hindrance or requiring too much time - in reality, these laws actually help in our efforts to be successful and sustainable in business.

It’s not just about avoiding penalties, it is also about contributing to the health of your business, as well as your reputation. In smaller communities, word travels fast and businesses that are compliant with the appropriate regulations, recruit and retain staff more easily. A good reputation for being compliant could help you gain and retain clients, and potentially be of assistance when looking to obtain funding for your business.

Compliance can make and save you money. Following the correct processes from the start, eliminates delays and lost time. With proper staff training and supporting systems, productive time at work is proven to be higher. Correct safety measures and training also protects the integrity of your work, and the overall wellbeing of your employees. It shows that you care.

No matter how you view compliance, effective compliance within your business is mandatory.

The Ministry of Business, Innovation and Employment has launched a new online tool; The Compliance Matters Tool, which allows SMEs to see their central government compliance requirements in one place – www.business.govt.nz/compliancematters.

You can save valuable time and discover what requirements apply to you and your business as well as learning more about each requirement. You can quickly create an action list, complete and keep track of tasks online, and set reminders to follow up on later.

Let’s all do our bit to comply for a healthy business community in Cambridge.

Mel

Mel Engelbrecht President - Cambridge Chamber of Commerce

DISCLAIMER: The information in this publication is of general nature only and readers are cautioned not to act or rely on it without first seeking professional advice. Similarly, any opinions expressed in this publication should not be construed as official policy of the Cambridge Chamber of Commerce.

chamber news / APRIL - JUNE 2016 / 3

bits n bobs

CEO’s Message SINCE OUR LAST CHAMBER NEWS WHEN WE WERE HERALDING THE OPENING OF THE EXPRESSWAY, WE ARE NOW SEEING SOMETHING OF THE NEW NORM AS WE SETTLE INTO OUR ‘NEW SKIN’.

But we can’t be complacent as there is one constant – ‘change’.

Whether we like it or not, we are immersed in an environment of change, making it vitally important to have clear objectives that are flexible and nimble, with sound business systems and processes that ensure sustainable business success. ü Customer centricity ü Relevance ü Engagement & celebration with your customers ü Connection with your community ü Empower your team to facilitate ‘do what it takes’ It’s important to celebrate business success and the Waipa Networks Business Awards are the perfect opportunity to put your business on a platform, to examine it from all sides and be acknowledged for your achievements. Ask 2015 Supreme Award winner, Jono McCullough of Rob May Builders and he’ll tell you, ‘an unreal experience and an incredible opportunity’.

2 016 BUSINESS AWARDS FRIDAY 19 AUGUST

ENTRY FORMS AVAILABLE ONLINE FROM

FRIDAY 8 APRIL

Tania

Tania Witheford CEO - Cambridge Chamber of Commerce

Sustainability Champion of the Year 2015

www.waipabusinessawards.co.nz

a special thanks to Karen and the amazing team at Kaz Graphic Dezign for their support and expertise.

WE’RE BEHIND THESE BRANDS: Cambridge

Lifeskills

Congratulations to Lynda and Jeff of Grasshopper Garden Care for taking out the inaugural Sustainability Champion of the Year Award for their outstanding commitment to ‘reduce, reuse, recycle’.

Creating great design solutions since 2002. www.kazdezign.co.nz CALL ONE OF THE TEAM AND LET’S CHAT. KAREN, KYLIE OR PENNY ON 07 823 4932

4 / chamber news / APRIL - JUNE 2016

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~ By Paul Carrick, Carricks ~ WORD ON THE STREET IS THAT THINGS COULD GET GNARLY OUT THERE WITH THE RAFT OF LEGISLATION AND COMPLIANCE CHANGES. ONE IN PARTICULAR SEEMS TO BE AROUND THE NEW HEALTH AND SAFETY AT WORK ACT COMING INTO EFFECT ON 4 APRIL 2016.

It isn’t as scary as it may have initially sounded – if you are prepared. We have all been given plenty of warning around what this actually means for our businesses and what to do to prevent an issue from occurring.

Many of us have made changes to our day to day business practice and put compliance processes in place and documented them.

But what if something still happens and you become liable as an employer or director of your company? Do you have insurances in place that can assist you if things go a little pear shaped and you are held liable?

Gone are the days when we can get by with ‘bit of Public Liability insurance,’ especially in today’s increasingly litigious world.

Liabilities Insurance can be bewildering and complex to many business owners; however you can break these down to the most common areas below; 1. Public Liability 2. Statutory Liability 3. Employers Liability 4. Directors & Officers Insurance 5. Professional Indemnity Insurance 1

HOW CAN YOU BE PREPARED? On top of carrying out your day to day obligations as a business owner or director, you can also review your insurances around liability. As part of your review cycle, your adviser should cover off these areas with you and explain how and where each of the areas applies. At Carricks, we have been focusing on this area with our clients and we are improving their covers in line with the current legislations and business environment.

A key message is also that an accidental breach could trigger a potential claim under more than one of these areas and having a comprehensive package creates better surety for the business outcomes.

Our recommendation is that business owners review their insurance programme on a regular basis.

(A stitch in time saves nine!)

1 Full information on these covers and adviser disclosure documents are available free of charge and on request

Paul Carrick E. paul@carricks.co.nz W. www.carricks.co.nz

chamber news / APRIL - JUNE 2016 / 5

Are You on Track

~ By ANZ Wealth Team ~

Your retirement savings may need to last for 20 years or more!

The 2014 forecasts from Statistics New Zealand tell us that, on average, 65 year-old men can expect to live until they’re 86, and 65 year-old women until they’re 89. In the future, New Zealanders could live even longer.

6 / chamber news / APRIL - JUNE 2016

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Retiring at 65 and living on New Zealand Super may not provide you with money for emergencies, or for the little extras that can make life more pleasant. On current rates, a single retired person receives New Zealand Super of about $22,000 a year (before tax).

This is less than half the average pre-retirement income of 60 to 64 year-old employed New Zealanders, who earn around $57,000 a year (before tax) according to Statistics New Zealand.

To get the most out of your retirement, you’ll probably want additional savings to add to your New Zealand Super, and that’s where KiwiSaver can help. Starting now and keeping up your contributions can help you achieve the retirement lifestyle you want.

You can use ANZ’s KiwiSaver account calculator at anz.co.nz/kiwisavercalculator to help work out whether or not you’re on track. It also provides some actions you can take to help you achieve your retirement savings goals.

How does KiwiSaver work?

KiwiSaver is a long-term savings initiative designed to help you save for your retirement. Read on to find out about KiwiSaver’s benefits, contribution and withdrawal options, as well as how to choose the right fund and why having a plan is a good idea.

KiwiSaver benefits KiwiSaver’s main benefits are that it helps you to save for retirement and could help you buy your first home. As well as your savings, you may also receive: • the Government’s annual contribution • your employer’s regular contributions • a HomeStart grant (subject to eligibility criteria).

Contribution options The contributions you make to KiwiSaver depend on your personal situation.

If you’re employed, you must contribute at least 3% of your before-tax pay each pay day.

If you’re self-employed and PAYE is deducted from your income, you must contribute at least 3% of your before-tax pay each pay day. You must also pay an employer contribution of 3% to your KiwiSaver account.

If you’re self-employed and don’t deduct PAYE from your income, you can contribute at any time and for any amount.

If you’re not employed you can contribute at any time and for any amount.

Visit anz.co.nz/FutureWise to find out more about KiwiSaver’s benefits and risks, and your contribution options.

KiwiSaver withdrawals You can withdraw savings from your KiwiSaver account when you’re 65 and you’ve been a member of KiwiSaver (or a complying superannuation fund) for at least five years.

If you’ve transferred some of your savings from an Australian complying superannuation fund, you may be able to withdraw those savings when you turn 60.

You don’t have to withdraw all your savings at once. You can leave some or all of your savings in your KiwiSaver account and you might continue to benefit from investment performance. You can also continue contributing to your KiwiSaver account.

You can set up a regular withdrawal or make lump sum withdrawals when you need to. You can find more information about your options at anz.co.nz/over65.

If you meet the eligibility criteria, you may be able to make an early withdrawal: • for buying your first home • for significant financial hardship • for your serious illness • on your permanent emigration • of any savings that you transferred from an Australian complying superannuation fund • to pay tax or a student loan repayment if you have to make the payment because you transferred funds from an overseas superannuation scheme (other than an Australian scheme) to a KiwiSaver scheme.

Visit anz.co.nz/FutureWise to find out more about early withdrawals.

Choosing a fund Fund choice is important as investment performance affects your savings. And, it’s important to remember your KiwiSaver fund needs could change over time.

If your personal situation or goals change, you should take some time to consider the available fund options and make sure you’re invested in a fund that’s right for you.

You can use ANZ’s online risk profile tool at anz.co.nz/riskprofiletool to identify your risk/return profile and which fund is appropriate for you.

Having a plan Having a plan makes it easier to save and achieve your goals.

Research shows that people who have a financial plan have three times more wealth than those who don’t.

A financial plan is more than just a budget. It should include savings and investments, insurance, planning for education, retirement and emergency situations, plus any other financial goals.

A good financial plan should help you: • identify your financial goals and time frames, and whether they are realistic • consider ways to make the most of your money • identify your risk/return profile • be more confident with your money And most importantly, it should help you achieve your financial goals!

You should seek financial advice before committing yourself to any investment decision. Using a financial adviser can’t prevent you from losing money, but it should be able to help you make better investment decisions.

For more information about how to make the most of KiwiSaver, visit anz.co.nz/FutureWise.

DISCLAIMER: This material is for information purposes only. Its content is intended to be of a general nature, does not take into account your financial situation or goals, and is not a personalised financial adviser service under the Financial Advisers Act 2008. It is recommended that you seek advice form a financial adviser which takes into account your individual circumstances before you acquire a financial product. If you wish to consult one of ANZ’s financial advisers, please contact us on 0800 269 238. A copy of our Reserve Bank Disclosure Statement, an investment statement for the ANZ KiwiSaver Scheme and your Authorised Financial Adviser’s disclosure statement, prepared under the Financial Advisers Act 2008, are available on request and free of charge by contacting your Authorised Financial Adviser. ANZ New Zealand Investments Limited (“ANZ Investments”) is the scheme provider of the ANZ KiwiSaver Scheme. Investments in the ANZ KiwiSaver Scheme are not deposits in ANZ Bank New Zealand Limited or Australia and New Zealand Banking Group Limited (together “ANZ Group”), nor are they liabilities of ANZ Group. ANZ Group does not stand behind or guarantee ANZ New Zealand Investments Limited. Investments are subject to investment risk, including possible delays in repayment, and loss of income and principal invested. ANZ Group will not be liable to you for the capital value or performance of your investment. This material is correct at 14 March 2016 and subject to change.

chamber news / APRIL - JUNE 2016 / 7

THE UNIVERSITY OF WAIKATO MANAGEMENT SCHOOL AND CAMBRIDGE CHAMBER OF COMMERCE BRING TO CAMBRIDGE THE MBA MINI TASTER SERIES FROM THE UNIVERSITY’S MASTER OF BUSINESS ADMINISTRATION (MBA) PROGRAMME. Last year’s participants highly recommend this series. Jan Franicevic from St Peters School, Cambridge said, ‘My only sadness is that I cannot engage in the series again!

The MBA Taster Series re-ignited my passion for learning and certainly switched me on to some key concepts in the business world. The presenters were energetic, knowledgeable and challenging, and brought their unique flavour and personality to each of the sessions. The evenings flew by (even in the chill of winter) and were well timed.

My disappointment is that we didn’t get homework!! I felt so proud to receive my certificate at the end of the six month course, and can thoroughly recommend this course to anyone who is interested in furthering their knowledge of current business practice, or simply arm themselves with some new knowledge.’

Robyn-Anne of Robyn-Anne Teal Ltd said, ‘Last year I committed to the six sessions of the MBA Mini Series. The seminars covered a series of topics, some were more relevant for me than others, but it was worthwhile attending all six to get the latest business strategy for the topics. The seminars were an opportunity to focus on my business at a strategic level rather than an operational level. The series was thought provoking as to what else I could be doing in areas of my business. I have made some positive changes which have resulted in better outcomes for my business’.

University of Waikato Associate Professor Peter Sun said, ‘Our aim is to provide key learnings that can be immediately applied at all levels. This series will not only be enjoyable, but will stimulate and challenge.’

Based on the success of last year’s series,

which confirmed a strong appetite for knowledge and education, we are pleased to launch the 2016 series. Participants have the option to attend individual seminars or to register for the full series. Those who complete the full series receive a certificate of completion from the Waikato Management School.

The first seminar in the series of six was held on 5 April. The next session will be the Strategy Toolkit by Dr Heather Connolly on 19 April at 5.30pm.

For details or to register go to www.cambridgechamber.co.nz or call us on 07 823 3460.

www.

Cambridge

cambridgefindit .co.nz COMMUNITY DIRECTORY

Are you listed in this vital business tool?

You can now search online at www.cambridgefindit.co.nz for businesses or residents, change your listing details (business or personal), or if you’re not listed - add them! It’s simple and quick to do. Plus there is a printed directory - delivered each December.

Advertising for the printed and online directory is now underway. Interested?

Give Karen Carroll a call on: 027 255 7999 or email: sales@cambridgefindit.co.nz

8 / chamber news / APRIL - JUNE 2016

2016 CELEBRATION OF THE WAIKATO EXPRESSWAY

ONS COEUINPSIDE SFOFRROM SE OFFER ERS GREAT SUPPORT OUR

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Are you inadvertently guilty of sending ~ By Julie South, Halobiz ~

How many spam emails landed in your digital inbox today?

How many spam emails do you send?

When you think of ‘spam email’ you probably think of the email advising you’ve won an offshore lottery… or you’ve got a long lost relative you’ve never heard of who’s left you squillions of dollars… or the IRD wants to send you your tax refund… and all you have to do is click this link to confirm, right…?

So therefore, because you’ve never, ever, not-once-in-yourlife sent an email like that you can categorically state, hand-onheart, you don’t send spam emails. Right…?

But what if you were to learn that spam email can be just one single, solitary email? Under kiwi law, an unsolicited email sent to just one person can be categorised as ‘spam’; just because you’re not emailing out in bulk doesn’t mean you’re not spamming.

You see, sending an email to someone without their permission or without due reason, (ie, unsolicited), could be regarded as spamming.

As you can imagine, it’s not a good look to run afoul of the Unsolicited Electronic Messages Act 2007 – that’s the official name to what we commonly refer to as the anti-spam act here in New Zealand. Being found guilty could be very expensive (there’s a maximum $500,000 fine).

Moreover, we’re talking Government Department here so there’d be a lot of government-department-type forms to fill out (probably in triplicate) and who needs more of those?

The NZ Act applies to electronic messages, ie email, instant messages and SMS (txt) with a New Zealand link (from, to, within) that are commercial in nature. The Act excludes voice but an amendment made in 2011 now includes fax messages.

The Act has three steps you must take to ensure you’re not spamming.

1. You must have the recipient’s consent (expressed, inferred or deemed).

2. Your business’s full contact details must be conspicuously displayed in your email; 3. The recipients must be able to unsubscribe.

In addition, there are also six classifications whereby a commercial message (email, SMS, fax) is not deemed to be spam (and therefore doesn’t require any opt-out info, etc).

In a nutshell these include: 1. Response to a quote; 2. Confirmation of a previously agreed arrangement; 3. Warranty information; 4. Factual information regarding an ongoing relationship (eg, membership); 5. Employment or benefit information; 6. Goods or services relating to a previous transaction.

It’s a good idea to do a bit more reading and research of your own because of the curly nature of “do you send spam emails?”

You can start by visiting the Department of Internal Affairs website. This short link here will take you directly to an easy-to-read PDF prepared by the DIA: http://tinyurl.com/agxmg6y.

As always – if you have any questions please sing out.

Believe it or not email has one of the best return on investments as a marketing strategy. Make sure you include it as part of your business’s digital line up.

Julie South, Halobiz E. info@halobiz.co.nz W. www.halobiz.co.nz

chamber news / APRIL - JUNE 2016 / 9

WHAT KIND OF ~ By LesleyAnn Thomas, People in Mind ~ THE PSYCHOLOGIST IN ME LOVES TO ANALYSE HUMAN BEHAVIOUR, AND SOMETHING THAT FASCINATES ME IS THE WIDE VARIETY OF MANAGEMENT STYLES I COME ACROSS IN MY HR WORK. SO, I HAVE COME UP WITH MY VERY OWN ‘8 STYLES OF BOSS’ – 4 THAT ARE BAD AND 4 THAT ARE GOOD (IN MY HUMBLE OPINION).

Before you read on, there’s a disclaimer to this article… this is not intended as a proper psychometric test of your boss style. It’s just designed to make you think about different styles of leadership. And, if you see parts of these styles that you like or don’t like, then consider what you will do about it.

The Bad Four

1. The Narcissist boss loves to take the glory, and has a constant need for admiration. Watch out for the Narcissist because, when it comes to people management, they have a lack of empathy for other people. They are the ones who manipulate and use staff.

All in all they make very demanding bosses!

2. The Archaic boss is totally stuck in their ways. When it comes to the fast pace of change in technology and communications, this boss doesn’t want a bar of it. Over time, staff will learn that no matter how great their ideas, the Archaic boss won’t listen. The end result can be disastrous as Archaic bosses hold staff back, and hold their businesses

10 / chamber news / APRIL - JUNE 2016

back.

3. The Zombie boss has their head in the sand. They don’t deal with issues - they just go through the motions day to day.

Morale is low because Zombie bosses just suck the life out of the team and the business. The business just exists and lopes along.

4. The Foot Stampers are the tyrants of the office! Very controlling, the Foot Stampers will frequently tell staff off, and will use staff as scapegoats if necessary to cover up their own mistakes. Staff don’t last long in this environment – either the Foot Stamper has fired them, or staff leave because they can’t stand it any longer!

The Good Four

1. The Agent of Change is the transforming boss. With a clear vision, they are knowledgeable and not afraid to ask the tough questions. This boss is patient yet persistent, and leads by example. Staff relationships are good because they are built on trust.

2. The Coach boss, like the sports coach, is constantly trying to teach people to

be better. The Coach sees training and professional development as essential to the business. They are a mentor, who leads by example. The Coach develops an “everyone coaching everyone” environment, and a total team approach.

3. The Trail Blazer is a pathfinder – visionary and innovative. They discover the right path, and mark the trail for other people to follow. Staff are inspired by the Trail Blazer’s leadership.

4. The Humble. The approach of the Humble boss is to empower and appreciate their employees. They are strong bosses, but it’s their quiet strength and an appreciation of the greater good that sets them apart from others. Selfaware and open to feedback themselves, they give and receive feedback in order to build staff up. Staff love them!

LesleyAnn is a Human Resource Consultant with People in Mind. If you have any queries about this article you can contact LesleyAnn on 823 3250 or by email to lesleyann@peopleinmind.co.nz

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Last year’s Supreme Winners, Jono & Paula McCullough of Rob May Builders and their team celebrate their success

Entries open for ~ By Tania Witheford, Cambridge Chamber of Commerce ~ LAST YEAR THE WAIPA NETWORKS BUSINESS AWARDS PROFILED SOME OF THE REGIONS FINEST AND MOST OUTSTANDING BUSINESSES IN WAIPA AND RAGLAN AND ACKNOWLEDGED THE INCREDIBLE COMMITMENT IN THE REGIONS BY BUSINESSES TO BUSINESS EXCELLENCE. ENTRIES TO THE 2016 AWARDS ARE NOW OPEN. Jono McCullough, director of Rob May Builders Ltd and Supreme Winner of the Waipa Networks Business Awards 2015, said he did not realise the scale of the positive impact that participating in the Waipa Networks would mean to his business.

“Right from the moment we decided to enter in the Awards we had a distinct focus.

We wanted to make sure our entire business was aware and involved in this process, including our business partners, advisors, contractors and employees. The feedback received from judges about our entry and our business, together with our own learnings from putting our business under scrutiny, was incredibly powerful and has made our business even stronger.”

Jono was quick to add, “What really blew me away has been the profile and recognition Rob May Builders has received across a raft of media and sectors that has opened doors I did not know existed. Based on our experience I encourage, if not challenge, other businesses to take the opportunity to enter the awards. Put your best foot forward, as you may even surprise yourself!”

Bronwyn Lowe, founder of The Herbal Dispensary and winner of the 2015 Excellence in Small Business Award said, “The Awards transformed our thinking from working in to working on the business, making us take a birds eye view of our business and appreciate how far we had come and also allowed us to see the potential.“ Jean McKenzie, mathZwise Te Awamutu, was impressed by the judges visits which she said were a particularly worthwhile part of the process, both stimulating and informative.

Jean said, “It wasn’t about knowing all the answers. The meeting allowed you the opportunity to express yourself verbally and truly show your passion for your business.”

Waikato University Management School judges the Waipa Business Awards, providing a robust and objective judging platform.

This is supported by a judges’ visit, which is an essential component of the judging of excellence categories.

Jean encourages anyone considering this opportunity to go for it! It is rewarding, competitive, stimulating and an opportunity to present your business in a professional way.

The Waipa Business Awards has a category for every business; from sole trader or partnership through to large business, as well as new and emerging businesses.

The Awards also provide opportunity to recognise excellence in Customer Service and Community Contribution as well as Environmental Sustainability and Digital Integration.

Where would business be without customers? Customer centricity is key in today’s environment. The Customer Choice Award asks customers to vote for their most favourite business in Waipa and Raglan between 1st and 15th July 2016.

Similarly, employees and people managers are imperatives in the delivery of products or services. These categories are by nomination and a perfect time to give recognition to a colleague or team leader.

There is plenty of advice and guidance available to entrants and the rewards can be huge.

For full entry details go to www.waipabusinessawards.co.nz

chamber news / APRIL - JUNE 2016 / 11

WELCOME TO ~ By Julie Epps ~ THE LINE-UP IS BIGGER AND BRIGHTER THAN EVER BEFORE. RUNNING FROM THURSDAY 7TH TILL SUNDAY 17TH APRIL, THE FESTIVAL HAS SOMETHING FOR EVERYONE - CONCERTS, SHOWS, FAMILY EVENTS, ART EVENTS, A DAY MARKET, A NIGHT MARKET, A MOVIE, THE COONEY INSURANCE SHORT STORY COMPETITION AWARDS, AND EVEN A COMPETITION FOR THE BEST LITTLE SHED! Night after night, top class performers will take the stage in Cambridge, with five concerts in total - from opera to rock, and most things in between!

The concerts kick off 7th April with Ruth Wyand, a multi award-winning performer from North Carolina, who is coming to Cambridge as part of her 2016 NZ tour.

Creative to the core, Ruth’s music spans blues, jazz and traditional country, as she takes us on a journey of American music greats.

As the festival unrolls, the sensational 3 Divas will perform in a glamourous night of enthralling opera on Wednesday 13th April. Then there’s an intimate evening with singer Anna Hawkins on Thursday 14th April - a captivating solo artist with three albums already to her credit, who is emerging as one

12 / chamber news / APRIL - JUNE 2016

of NZ’s most exciting voices.

Friday’s Pop Up Jazz night promises a great vibe and two very different jazz styles the traditional moody jazz of the talented Ian Parsons Quintet, and the top jazz vocals and sounds of the dazzling Fondue Set trio.

Saturday 16th April will see well-known rockers take the stage to weave their magic at the Ritchie Pickett Memorial Concert.

Jordan Luck, Shona Laing, Larry Morris and Tom Sharplin… the list goes on of great NZ musicians in Cambridge for this superb night.

For theatre-goers there’ll be another stunning show by the Cambridge Repertory – the Roger Hall show “Hot Water”. There’s art for the arty – students can sign up for an all-day art workshop - and there will be a free autumn-themed floral workshop. There’s plenty of family entertainment too, with the

high energy Kite Day and the action-packed Main Street Carnival and Art Market; plus, Alfresco Bites have organised a very special night market as part of the autumn festivities.

On Monday 11th April, Tivoli Cinema will screen award-winning 2010 kiwi film, “The Insatiable Moon”, with a Q & A session with the writer/producer after the session, and all ticket proceeds being donated to The Mental Health Foundation of NZ.

Tickets are now on sale from Paper Plus Cambridge and www.eventfinda.co.nz. Full details of events are in the festival brochure, on www.cambridgeautumnfestival.co.nz and www.facebook.com/ cambridgeautumnfestival.

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OPTIMUM IS OUR GROUP FOR HOME-BASED PROFESSIONALS AND ENTREPRENEURS. CAMBRIDGE CHAMBER OF COMMERCE RECOGNISED THAT THERE WERE SIGNIFICANT NUMBERS OF PEOPLE WORKING FROM HOME, POTENTIALLY MISSING OUT ON CONNECTING WITH THEIR LOCAL BUSINESS AND WIDER COMMUNITY. Each month’s meeting has a topic or theme, and where possible, a guest speaker shares their thoughts on that topic as it has related to their business. There is also plenty of general discussion and tip sharing. Here, Robyn-Anne Teal, a member of Optimum, shares her experience.

“I left a large organisation and set up a business to provide Quality Assurance and Business Processes into organisations, which sit nicely along my IT skills to work on system upgrades or development work. Have your eyes glazed over thinking about Quality Assurance and Business Processes? Most people will opt out of the conversation if I say Quality Assurance. My challenge when I first set up my business was to keep you engaged.

I joined Optimum early on in my journey and each month went along to the meeting, where you get the opportunity to present who you are and what you do. I found it invaluable as I refined how I presented my business and my skill set. Below are some of the benefits that I got from belonging to the Optimum group.

• Having worked in an organisation with over 500 employees and working in an IT position where I communicated with a lot of people, I found myself a little isolated in many ways. Optimum provided an avenue for me to connect with other people in a professional capacity.

• I was asked questions by other members about what services I provided to organisations which clarified my communication about a difficult topic.

• I reconnected with some people that I knew a few years ago.

• I listened to others who were setting up their businesses and their challenges with getting established. Contributed to the conversations and took away brain-storming to see if I could apply it to my business.

• I networked with some of the members.

• Optimum members help each other with challenges.

Over the past few months I have been unable to get to Optimum meetings as I am involved in a large project. I am looking forward to being able to attend Optimum meetings again when the project is complete.

At an Optimum meeting you can learn from others, contribute to conversations and enjoy good company. Maybe no one at Optimum currently needs your services, but it is still worth the experience of attending. It facilitates networking which is an effective method of making contacts. Those contacts can potentially put other people in touch with you that are looking for your expertise You will also get to listen to an interesting speaker or contribute to a conversation that will help someone else and may benefit you and your business Networking. Optimum is a good place to network, as you get an opportunity to talk about or discuss your business.”

Robyn-Anne Teal Limited Customised Quality Systems & Business Administration E. r.teal@xtra.co.nz

chamber news / APRIL - JUNE 2016 / 13

topics

~ By LesleyAnn Thomas, People in Mind ~ ON 1 APRIL THERE WERE SIGNIFICANT CHANGES TO OUR EMPLOYMENT LEGISLATION (THE EMPLOYMENT STANDARDS BILL), WHICH YOU NEED TO ENSURE YOU ARE COMPLYING WITH. These first two changes will have the most impact for small businesses. We have highlighted the major changes but we encourage you to read the full summary on the MBIE website.

1. “Zero-hour contracts” and other unfair employment practices - Requiring employees to be available to work for more than the agreed hours without genuine reasons based on genuine grounds.

- Requiring employees to be available to work for more than the agreed hours without paying reasonable compensation.

- Cancelling a shift without the provision for reasonable notice or reasonable compensation to the employee.

- Putting unreasonable restrictions on secondary employment of employees.

- Making unreasonable deductions from employees’ wages. For each

specific deduction the employer must consult with the employee, even where the employee has given general consent to lawful deductions in their employment agreement.

2. Paid parental leave is now available to more workers Changes include: - Extended parental leave payments for people with non-standard working arrangements.

- Extended unpaid leave provisions for workers who have been with their employer for more than six months but less than 12.

- Workers being able to resign and still receive payments.

- Additional parental leave entitlements for parents of preterm babies.

3. Enforcement of employment standards All employers will be required to have a record of the hours their employees work

each day and the pay they receive for those hours.

For employees who work regular hours each day for regular pay, to which they have already agreed, a statement of the regular hours and pay is all that is needed to comply, and this could be set out in the employment agreement.

For employees who do not work agreed set hours, an accurate record of the hours worked each day and the pay received for those hours is required.

These are just some of the changes that affect you – please read the full summary on the MBIE website under Information and Services > Employment and Skills.

LesleyAnn is a Human Resource Consultant with People in Mind. If you have any queries about this article you can contact LesleyAnn on 823 3250 or by email to lesleyann@peopleinmind.co.nz

... if every company was like Carricks Genuine, transparent, helpful and caring are the values that really matter to us. We hope you feel the same way.

If you believe we would be a good company for you, then please give us a call or email today.

Phone (07) 929 4471 or email info@carricks.co.nz

There’s a range of insurance products to suit everyone’s different needs. We can look at your situation and suggest ways to: Protect important assets, such as your house, contents, car, business, and farm equipment Cover any costs if you’re ill or injured Protect your business, its owners and key people Protect your income if you can’t earn, either temporarily or permanently Ensure your family receive timely healthcare Make sure your family is looked after in the event of your death

14 / chamber news / APRIL - JUNE 2016

lovecambridge

LOVECAMBRIDGE HAS COME TO LIFE, THANKS TO THE COMMITMENT OF 27 CAMBRIDGE BUSINESSES WHO RECOGNISE THE NEED FOR CAMBRIDGE TO HAVE A CO-ORDINATED AND PLANNED APPROACH TO MARKETING OUR BOUTIQUE RETAIL EXPERIENCE. Our aim is to increase the participation in LoveCambridge to 80% of our retail sector and seek partnerships from like-minded businesses to drive and extend the success of this initiative.

You can help by: Joining LoveCambridge as a Retail Partner Supporting Cambridge as a LoveCambridge Sponsor Liking LoveCambridge and sharing on Facebook

A SPECIAL THANK YOU TO THESE FOUNDATION LOVECAMBRIDGE BUSINESSES: • Alys Antiques • Angels Lingerie and Baby Boutique • Cambridge Gallery • Cambridge Jewellers • Colonial Heritage Antiques • Dante’s Fine Foods • Expressions Floral Design and Giftware • Footloose • Health 2000 Cambridge

• Heritage Gallery • Holmes and Co

• Sinclair Barclay Gallery

• Little Flower Shop

• Spoken Cycles

• Loulous Hair Studio

• The Cambridge Fine Wine Company

• MyStyle NZ • Onyx Café & Bar

• Unichem Cambridge

• Oosh Clothing

• Van Dyks

• Ravenswood Manor

• Waipa Funeral Home

• Rouge Café

• Wallace Cotton

• Simply Divine Furniture

• Wayne’s Lucky Lotto

chamber news / APRIL - JUNE 2016 / 15

calendar

important dates

calendar april

may

june

14

03

01

05

03

10

09

12

14

17

14

31

29

OPTIMUM

19

HON CRAIG FOSS LUNCH

19

MBA SERIES TOOL KIT Strategy

MBA SERIES TOOL KIT Entrepreneurship

SPIRIT OF GOLD EVENT Paralympian Fundraiser

20

NETWORKING OVER COFFEE Grosvenor House

27

OPTIMUM

BUSINESS AFTER 5 Powerhouse Realty

MAYORAL BREAKFAST

27

SEMINAR AFTER 5 Accounted4

28

FIRST XV

2016

HOSTING

OPPORTUNITIES

16 / chamber news / APRIL - JUNE 2016

MBA SERIES TOOL KIT Marketing

MBA SERIES TOOL KIT Human Resources

BUSINESS AFTER 5 Over the Moon Dairy Co

HON LOUISE UPSTON BREAKFAST

OPTIMUM

NETWORKING OVER COFFEE

MBA SERIES TOOL KIT Financial

SEMINAR AFTER 5

30

FIRST XV

LIMITED SPACES LEFT FOR YOUR BUSINESS’ 2016 NETWORKING OVER COFFEE! Our NoC events are a great opportunity to profile your business and encourage networking. You may even want to partner with another like-minded business to joint-host.

If you are interested in sharing your expertise through a Seminar after Five, please contact us to register your interest.

E: info@cambridgechamber.co.nz P: 823 3460

bseen

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bseen in cambridge 1. Andrew Newman receives a prize from Antanas Procuta at the PAUA Architect’s Ba5 2. New member Peter Russell with John Simmons and wife Kate at the PAUA Architect’s event 3. The team at Accounted4 hosted a mini expo at their Networking over Coffee 4. Anne Bland explains Accounted4’s payroll services at their mini expo 5. The race was on during the Twilight Cycle Festival in Cambridge 6. Grant Heaslip and some of the team at the Fisher Heaslip Business after Five 7. Smiles all round at the Fisher Heaslip event for Sally Carrick, Kimberley Scott and Trevor Sills 8. Our first Seminar after Five for the year focussed on financial fitness, presented by ANZ 9. Graeme Mathews and Phil MacKay ready to battle it out at the SMART Advice + Body and Motion NoC 10. Thrills and spills at First XV Bubble Soccer 11. A great Christmas celebration with our National Partner, Noel Leeming 12. Jolanta Pacholek provided our Christmas entertainment

chamber news / APRIL - JUNE 2016 / 17

new members The Chamber’s primary role is to represent, support and inspire local business vitality.

We provide our members with information, networking and training opportunities aimed at driving business growth and prosperity.

GROW YOUR BUSINESS: Networking and promotional opportunities. Use these opportunities to market your business directly to other chamber members.

NETWORK WITH YOUR LOCAL COMMUNITY: Unparalleled networking opportunities – there are over 40 events each year. Build relationships and share ideas with like-minded people.

Flexibility and growth should be at the core of any business, no matter how big or small.

That’s why we do what we do.

Cloud based accounting systems have revolutionised business administration and with it has opened up the chance for small businesses to achieve total flexibility in finance administration, as well as providing tools for growth that were previously only available to larger organisations.

So at Innovant Accounting Solutions we look at things a bit differently. We’re not tax advisors as we prefer to work with our clients throughout the year to help them grow their business. We’re also not just bookkeepers as we provide far more than data entry and payroll compliance.

MEMBER2MEMBER: Promote your business directly to other Chamber members. This is a dedicated email sent to our membership database, based on your content. A fee of $120 + applies in this case.

INFORMATION, EDUCATION AND TRAINING: Enhance the skills you and/ or your team have. We offer business training workshops, seminars and networking breakfasts.

REDUCE BUSINESS RISK: Stay better informed about HR and employment law through our free business advisory service by contacting 0800 CHAMBER. IMPROVE YOUR BOTTOM LINE: Chamber members gain discounts on petrol and office supplies as well as telecommunication benefits.

VOICE: As a group we can be heard.

Chamber has a strong role in advocacy at both local and national levels.

A new member has the opportunity of providing a NEW MEMBERS PROFILE in our quarterly publication – Chamber News and a feature on our new website as well.

18 / chamber news / APRIL - JUNE 2016

I have been fortunate enough to build a successful career in marketing and business management, from marketing and ad agencies to corporate roles and owning and operating businesses.

After thirteen years working in the UK I returned to New Zealand in 2001 to pursue a better work / life balance. First in consultancy roles before co-founding a retail franchise business based in Cambridge, growing it from one to fourteen stores over the North Island during the next six years.

I thrive on challenges, problem solving, identifying opportunities and optimising performance by combining my experience, insight, expertise and professionalism. I joined Prime in late 2015 Prime Strategies Group specialise in growth and development of SME businesses through executive management support and training. We have a passion for helping people succeed in business. We are results

What we do is work regularly with you through cloud based systems and add-ons such as Xero, MYOB and WorkflowMax to get the right administration mix for your business. As a result we can manage the system anytime and anywhere, offering you total flexibility.

Add to this system implementation and training, as well as regular reporting and analysis tools, and we can put together a monthly fixed fee package to help grow your business.

>> Danielle Diprose

P. 027 3544172 E. info@innovantaccounting.co.nz www.innovantaccounting.co.nz

orientated and committed to building strong businesses for our clients.

I know that Prime can make a difference because as a resource we practice what we preach, and we will bring a wealth of ideas and strategies to you.

If you’re wanting to improve business performance and enjoy a better work / life balance give me a call.

>> Breton Dobbs - Associate

Prime Strategies Group M. 021 550 443 E. breton.dobbs@primestrategies.co.nz www.primestrategies.co.nz

new members

Living and coming from Cambridge, we saw how rapidly our lovely town is growing and thought there was room to grow and provide an expanded service.

So far we have already met so many new people in our community and our business has also taken a direction in giving back whilst we get out there and find our feet.

Such as our “Pimp my Ride” charity raffle in which we set out to raise awareness for True Colours Childrens Charity by zazzing up a mobility scooter which was kindly donated by an elderly local in support of her granddaughter.

We have a local business premises located at 23d Albert St in Carters Flat. We are passionate about being a one stop signage shop for all your Signage and branding such as shirts, vehicles, building signage etc.

We quote, design, manufacture, install and maintain our work in a timely fashion.

Local design and branding studio Captiv8 specialises in optimising businesses advertising and marketing efforts.

It’s simple, design is visual communication. Well, not entirely. Yes, by communicating your message clearly you have a great design. The trick is creating the cherry on top. Captivation is in essence an overwhelming of positive emotion; being able to tap into the heart and soul of your target audience to find out what they really want. This is the key, and it’s what we pride ourselves on. Not only popping the cherry on top, but growing the cherry tree itself.

By doing this we are able to help our clients achieve their business goals. Through effective communication and representation of our clients messaging, we are about to build connections between them and their audience. Captiv8 seek to advise and service clients in the area who are looking to boost

Nikki Mayor

P. 07 823 9314 www.facebook.com/SignBossNZ www.signboss.co.nz

Optimum meets once a month.

If you’d like to come along to an optimum meeting, please email info@cambridgechamber.co.nz for details.

>> Captivate Design Innovations James de Clifford P. 0274 629 5473 www.captiv8.co.nz

can be overwhelming and complex, our ethos remains simple – we believe in the power of Analysis, Strategy and Action. No matter if you engage Metro for one or two hours a week, or one or two days a week, we’ll always return to our proven marketing ethos before taking action for your business. We’re marketers first and foremost – and our think first, act second way of working is why we continue to stand out from the rest.

>> Sign Boss

Networking group for home-based professionals and entrepreneurs

their businesses voice and presence within their audience.

Our focus at Metro Marketing is driving and delivering better returns for New Zealand companies through the creation and management of purposeful marketing strategies.

We believe in the strength of good marketing done by good people for good clients.

Although the world of Marketing has evolved to a multidisciplinary sector which

>> Contact our Waikato Marketing Consultant, Rachel Bauer

E. rachel@metromarketing.co.nz, M.027 444 8977, www.metromarketing.co.nz

chamber news / APRIL - JUNE 2016 / 19

sponsors

new members Sign Boss Nikki Mayor P. 07 823 9314 W. signboss.co.nz Innovant Accounting Solutions Danielle Diprose P. 027 354 4172

sponsors special thanks to our

W. innovantaccounting.co.nz

Captiv8 Design Innovations James de Clifford P. 0274 629 5473 W. captiv8.co.nz Metro Marketing Rachel Bauer P. 027 448 997 W. metromarketing.co.nz Pro-ject Management Tonia Cawood P. 027 480 4234 W. pro-ject.co.nz

Barristers & Solicitors

Gauge NZ T/A House of Angus Theresa Dines P. 07 823 1586 www.facebook.com/houseofangus

Prime Strategies Group Breton Dobbs P. 021 550 443 W. primestrategies.co.nz

PO Box 529 Cambridge New Zealand P h o n e : 0 7 8 2 7 5 1 4 7 F a x : 0 7 8 2 7 7 9 9 1 E m a i l : c r e c p t @ l e w i s l a w. c o . n z

Mark Watts (Lugton’s) P. 021 832 686 W. lugtons.co.nz Accelerate Driving School Dave Terry P. 027 250 1479 W. 2drive.co.nz Better Biosecurity Solutions Peter Russell P. 07 827 8855 W. betterbiosecurity.co.nz

WWW.CAMBRIDGECHAMBER.CO.NZ