PODIATRIC MEDICAL ASSISTANT PROGRAM

The Assistants’ program at The Western is entirely new this year, with focus on emergencies, billing, basics, as well as hands-on and interactive learning catered to both experienced and novice MAs. Front and back-office staff will gain understanding of WHY we do what we do. We are once again offering a course in Sexual Harassment and Discrimination Prevention for all attendees that complies with the training mandated by the State of California. Assistants will end their two-day program by joining DPMs in the Doctors' General Sessions for this 2-hour course on Saturday. CPMA has designated an unrestricted educational grant from Enovis to support this program.

FRIDAY, JUNE 23

8 – 9:30 AM

Managing Emergencies

1.5 CECH FOR CERTIFIED MEDICAL ASSISTANTS

• Triage and Office Emergencies

• Drugs and Alcohol

• HIPAA and Social Media

10:10 AM – 12:10 PM

Increasing Office Revenue

2 CECH FOR CERTIFIED MEDICAL ASSISTANTS

• Billing

• Collections

• Increased Office Revenue

• Q&A

1:30 – 3:20 PM

Organizing Front Desk Paperwork

1.83 CECH FOR CERTIFIED MEDICAL ASSISTANTS

• Intake Forms

• Basic Podiatric Anatomy and Terminology

• Paperwork: Work, School, and Government

• Chart Maintenance

4 – 6 PM

Optimal Interactions

2 CECH FOR CERTIFIED MEDICAL ASSISTANTS

• Telephone Etiquette

• Staff Interactions with Patients

• Conflict Management

• Appropriate Scheduling

SATURDAY, JUNE 24

These courses and labs are designed to raise the competency level of medical assistants and thus provide a higher quality of service to your patients and reduce the likelihood of adverse events. A Certificate of Completion will be issued to those who participate in this training.

8 – 9:30 AM

Healing Wounds

CPMA has designated an unrestricted educational grant from Bako Diagnostics to support this program.

1.5 CECH FOR CERTIFIED MEDICAL ASSISTANTS

• Grafting with Vac

• Biopsies

10:10 AM – 12:10 PM

How to Increase Walking Comfort

2 CECH FOR CERTIFIED MEDICAL ASSISTANTS

• Taping, Strapping, and Padding

• Orthotics

1:30 – 3:30 PM

Hands-On Anatomy Review

2 CECH FOR CERTIFIED MEDICAL ASSISTANTS

• X-Ray Positioning 101

• Cadaver Anatomy Review

4 – 6 PM

It’s About Respect: Preventing Workplace Harrassment

2 CECH FOR CERTIFIED MEDICAL ASSISTANTS (0 CECH FOR DPMS)

This course provided for all attendees complies with the training mandated by the State of California. Attendees must scan their badges at the end to earn a certificate for this course.

This two-hour course provides all the elements required to enable employees and management personnel to successfully assert a defense to sexual harassment and other unlawful harassment claims.

With the information provided in this course, participants will learn how to prevent, communicate about, and manage these difficult situations effectively — without disrupting productivity.

• It’s About Respect: Preventing Workplace Harassment

Your Personal & Professional Guide for Preventing Workplace Harassment

Dale Mask is a co-founder and a principal of Alliance Training and Consulting, Inc. since 2002. Dale’s expertise lies in human resources, management, and supervision. He has served as content developer and technical expert developing training programs in human resource management, employment law, anti-harassment, ADA, FMLA worker’s compensation, and management topics ranging from critical thinking to discipline.

Radiology Review Course

THE WESTERN RADIOLOGY COURSE is available online, year-round, and apart from the annual conference. Certified Radiology Technicians can take the 12-hour home study course at their leisure without the need for any additional software. This program updates each June. For more info, visit: bit.ly/pmaradiology