Welcome!

This is your support guide, where we hope to answer all the questions that you may have about the training journey you are about to take!

Firstly, let us start by saying thank you for agreeing to be a Support Trainer.

BOOST is one of the biggest transformational changes our organisation has gone through, and we would not be able to make it a success without your support.

The training of the new systems and processes is vital to the successful implementation and embedding of the new practises into business as usual.

Training people can be a daunting process; however, it can also be one of the best experiences you can have. What we have found so far with this project is that our colleagues are desperate to get to know about the changes, play with the system and have their questions answered. And guess what, that’s what you are here for!!

We will go through the transactional stuff you may want to know in this guide and point you towards the material etc, so you have all the tools you need to succeed in your role as a support trainer.

Best of luck 