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Annual Report 2017-2018
CONTENTS Introduction - from the Director of Council Services
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Your Council Town Mayor’s Report An Introduction to Calne Town Council Finance and Administration Corporate Governance Planning Applications & Neighbourhood Plan Grants and Donations Civil and Ceremonial Civic Awards 2018 Publicity Hello and Goodbye
Page 4-5 Page 6-7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13-17 Page 18 Page 19
Your Town Calne Showroom Calne Visitor and Community Information Centre Calne Town Hall Open Spaces Calne in Bloom Calne CCTV Beversbrook Sports & Community Facility
Page 20 Page 21 Page 22 Page 23-24 Page 25-27 Page 28-29 Page 30-31
Your Community Events Representatives
Page 32-33 Page 34
Appendices Appendix A - Councillors and Wards Appendix B - Staffing Structure Appendix C - Income & Expenditure Appendix D - How you Council Tax is spent Appendix E - Grants & Donations
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Page 35 Page 36 Page 37 Page 38 Page 39-40
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Annual Report 2017-2018
INTRODUCTION
Welcome to Calne Town Council’s Annual Report for 2017/18 This report gives information about the Town Council, the money it spends and the activities it carries out and also includes a summary report from the Town Mayor Councillor Tony Trotman. A complete list of all Town Councillors and their wards is included within the report, where you will also find details on how to contact them. We welcome your comments and feedback. You can contact us In person or by post at Bank House, The Strand, Calne, SN11 0EN Our opening hours are Monday—Thursday 9am - 5pm and Friday 9am –4.30pm By telephone on 01249 814000 By email calne@calne.gov.uk
Jeannette Young Director of Council Services April 2018
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TOWN MAYOR’S REPORT I was genuinely surprised that my name had been put forward to be Town Mayor for this 2017/18 Council year, but I gladly accepted the role knowing that new Councillors would be elected, and I hoped that my experience over the last number of years might be of use to those starting their own journey like mine in 1989. The elections last year were not hugely contested, which came as a surprise to me when there is so much involvement now with people having electronic devices and contact through media, and other more normal means of advertising and requesting residents to take part in the governance of our Town. The Councillors take part in three main Committees, Policy and Resources, Amenities, and Planning and Development, as well as bi-monthly Full Council meetings. The public is invited to each of these and can take part before the meeting to report their concerns which can be heard at that meeting. Working groups meet on a regular basis working on tasks relative to their parent Committee, and a personal thanks to those committed Councillors that I see on each of these necessary groups. Calne Town Council is based at Bank House and is run by a team of committed staff headed by Director of Council Services Jeannette Young, and Senior Managers, Stuart West, Head of Operations, Mark Edwards, Head of Business, and Kevin Whitehorn, Head of Leisure who is based at Beversbrook. The management team are responsible for a range of duties carried out with the main body of staff in Bank House and Beversbrook, all of which cannot work without our grounds team, that many of you see on a daily basis keeping our Town in good order. This last Mayoral year has been pretty intense, with many events taking place in Calne which have prompted the residents to be part of and to enjoy the Town in full bloom, as we entered and won Gold in the South West Britain in Bloom awards. The Summer Festival saw an increase in the number of floats and community involvement, and the ever-increasing Bike Meet gave the Town a lift over the summer months. The successful Fireworks’ Night started the winter season off, and then the Winter Festival and Lantern parade brightened a gloomy winter. February saw the Town Hall decorated and invited companies to take part in a very successful Wedding Fair, attracting couples to book for their special day making use of this historic building. The Calne Lions organised the Duck race again in May, based on the similar format as they have done in the past, they also organised the Father Christmas’ sleigh that entertained us all through the streets last December, and not forgetting the Calne Rotary group although small in number, put a huge effort into helping where they could throughout the year, also raising money for those in need.
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I must mention Calne Our Place, a group of residents promoting Tourism into Calne which had a knock on effect to prompt the refurbishment of The Lansdowne Strand Hotel and the arrival of Antica Roma next door to complement the eating habits of all those that enjoy good food. All this gives the centre of the Town a lovely atmosphere and has improved our night time economy. Calne Our Place has worked towards getting new boundary signs placed on the entrances to Calne, showing a more vibrant and welcoming message to visitors along what is now called the Great West Way from Bristol to London of which we hope tourist will stay in our Town rather than driving past. Of course, it’s not all fun. We were in the spotlight earlier last year as our bronze pigs went missing overnight, which caused an uproar with everybody that had been involved with those that had an attachment to the Harris Bacon factory. This found Calne in print in broadsheets all over England! Thankfully an honest trader in Gloucester recognised these bronze pigs from the media reports and helped to return them back for our safekeeping. Thanks to Calne Lions for funding the repairs and reinstallation of the sculpture, Blackford Engineering for repairing the damage done to the base, and the Council grounds staff who replaced the Pigs back in their rightful place for all to enjoy once again. One of the highlights for Calne was the acceptance of the Referendum for our Town Neighbourhood Plan, which saw four years of involvement with residents placing housing and workplaces where they are needed, so giving us the right to accept or refuse further development in areas within our Town boundaries. This will gain the Town additional funding through the Community Infrastructure Levy, as new dwellings are built. My wife Miriam and I visited most of our neighbour Towns during the Civic season and we passed on your good wishes from Calne and supported many of their town charities, and we found that all these Wiltshire Towns like us, are all working through difficult times with financial restraints, trying and mostly succeeding like us, to balance the books but keeping the main services at the forefront for the benefit of our ever increasing populations. Calne Town Mayor 2017-2018 Cllr Tony Trotman
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AN INTRODUCTION TO CALNE TOWN COUNCIL CORPORATE AIMS AND OBJECTIVES OF CALNE TOWN COUNCIL
To represent the views and wishes of all the residents of Calne.
To promote equality of access to every resident.
To preserve and enhance the culture and traditions of the town.
To work both independently and in partnership with others to improve the quality of life by developing and improving facilities and services to the highest standards.
To maintain the highest standards of Corporate Governance in the administration, performance and conduct of the Town Council.
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To attract investment from both the public and private sectors, in order to ensure the economic well-being of Calne’s residents.
To ensure the town and future growth is managed in a careful and planned manner by working with the Neighbourhood Plan.
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COUNCILLORS Calne has nineteen Town Councillors who are elected for a term of four years; the next election will take place in May 2021. Councillors are responsible for making key policy decisions and deciding on the Town Council’s spending plans and budget for the financial year ahead. By-elections are held if seats become vacant. The Mayor and Deputy Town Mayor are elected annually in May.
At the beginning of each municipal year, councillors are requested to state a preference for the committees they wish to serve on. This has proven very successful and is instrumental in councillors becoming very knowledgeable and accumulating experience in the area they choose. The Town Council supports the young people of the town by sponsoring the Drop-In Centre in Wood Street, run by Calne Youth Trust. These premises offer young people the opportunity to have a safe place to meet, rather than spending their time out on the streets. The young people have access to computers and a wide variety of games – not forgetting soft drinks and snacks.
COUNCIL AND COMMITTEE MEETINGS Meetings of the full Town Council are held every two months to carry out the majority of the council’s business. These meetings are supported by three other committees:
Annual Report 2017-2018
TOWN COUNCIL STAFF The Town Council employs 21 full-time and 9 part-time staff, several volunteers and also employs casual bar staff ; the staffing structure is at Appendix B. Officers also provide support to councillors as required and a Proper Officer is present at all council and committee meetings to provide legal and practical advice and record decisions that are made.
Policy and Resources Amenities Town Development and Planning
The Policy and Resources and Amenities Committees meet on average five times a year with the Town Development and Planning Committee meeting every three weeks. The date, time and agenda for each meeting is advertised by means of a notices placed on notice boards, in the Visitor and Community Information Centre in Bank House and on the Town Council website and in the Calne Connection newsletter which is delivered to every household and many businesses in the town. Minutes of committee meetings are also placed on the Town Council’s website.
STAFF TRAINING Calne Town Council is dedicated to offering training opportunities to all members of staff, which not only widens the skill base of the employees but also offers them variety of work which they may not normally encounter. The Town Council also believes that the offer of training makes the employee feel valued and reinforces the value of the work they are undertaking.
Members of the public are very welcome to attend these meetings. At the beginning of each meeting, 15 minutes is allocated for public participation during which members of the public may address councillors on any matter relating to policy or decisions of the Town Council.
WORK EXPERIENCE Working in partnership with local schools, the Town Council offers young people the opportunity to work at the Council Offices for a week each year to gain work experience. This is a rewarding experience for both the officers and the young people.
The Councillors will not be able to enter into a debate on any subject raised during this time of public participation but may consider the subject at a later date and respond accordingly.
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FINANCE AND ADMINISTRATION The finance and administration of the Town Council is carried out at the Town Council’s offices in Bank House. Finance and administration include support to councillors, general office support and support for frontline services.
During October the Director of Council Services presents draft budgets for consideration by each of the three committees. The report presented to the committees will include a summary of the net level of Town Council expenditure for the following year, the resultant Council Tax (precept) to be levied and the cost per Band Household. The budget will then be approved at this meeting.
In addition, finance and administration include the employment of specialist consultants to undertake quantity and structural surveys, legal services, valuation and land agency services in The Council Tax will be collected on the Town respect of the Town Council’s property portfolio. Council’s behalf by Wiltshire Council and information on how your Council Tax is spent is FINANCIAL SERVICES available in Appendix D, on the Town Council’s The Town Council undertakes a range of website and from the Visitor and Community financial functions, including accountancy, Information Centre. It will also be included in budgeting, payroll, asset management, debit the Calne Connection newsletter. and credit control. All functions are carried out in-house, although external support from The Town Council does not receive any consultants is commissioned on occasion. revenue support grant from the Government, unlike Wiltshire Council, and neither does it LEGAL SERVICES receive any funding from local businesses The Town Council requires legal services in through the National Non-Domestic Rate. A connection with the management of its copy of the budget is available on the Town commercial properties and in respect of other Council’s website or on request at the Visitor aspects of its operations. General legal services and Community Information Centre. are subject to a fee quotation periodically with specialist services employed as and when PARTNERSHIP WORKING necessary. Calne Town Council and Wiltshire Police have established a firm and productive working PERSONNEL SERVICES relationship; this is in part due to the excellent The Town Council administers its personnel work and investment made by the Town services under the national terms and Council into CCTV services. conditions of the National Joint Council for Local Government services. THE BUDGET PROCESS The income and expenditure account and balance sheets are in Appendix C. The Town Council’s formal budgetary cycle commences in October when a report is presented to the Full Town Council recommending a budget for the year commencing the following April.
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CORPORATE GOVERNANCE Corporate Governance ensures that the Town Council is doing the right things in the right way for the right people in a timely, inclusive, open, honest and accountable manner. This is critical in order to deliver the intended outcomes for citizens and service users and to operate in an efficient, effective and ethical manner.
THE GENERAL POWER OF COMPETENCE (GPC) The general power of competence is a statutory power available to eligible town and parish councils in England provided for in the Localism Act 2011.
Calne Town Council does not currently have INTERNAL AUDIT the general power of competence but hopes to During the year audits are conducted by an regain during 2018. internal auditor into processes of both a financial and non-financial nature to determine honesty, best value and ensure that adherence to the law and council policy has been observed. A report of audit activity is submitted to the Town Council. Audit frequency is determined by risk factor and recommendations for efficiency savings are made on both audited processes and non-audited processes as required. BEST PRACTICE The Town Council complies with the Accounts and Audit Regulations.. HEALTH AND SAFETY The Town Council complies with Health and Safety legislation and the Disability Discrimination Act (DDA). EQUAL OPPORTUNITIES STATEMENT The Town Council is an Equal Opportunities Employer and complies with all statutory requirements of employment law and issues an Equal Opportunities Statement to all employees when appointed. FREEDOM OF INFORMATION The Town Council complies with the Freedom of Information Act, details of which can be found on our website at www.calne.gov.uk. DEVOLUTION OF SERVICES The Town Council is awaiting information on the transfer of assets and services from Wiltshire Council.
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PLANNING APPLICATIONS / NEIGHBOURHOOD PLAN Calne Town Council is statutorily consulted on planning applications submitted to Wiltshire Council relating to Calne Town. The Town Council also passes comment on applications in the community area, in particular, those that will impact on the town. We are not a legislative body but we can make recommendation to Wiltshire Council’s Planning Department. The Town Development & Planning Committee meets every three weeks on a Wednesday evening in the Town Hall to consider and comment on these applications.
On 1st February 2018, the Calne community plan area voters agreed that Wiltshire Council should use the Neighbourhood Plan for Calne and Calne Without to help it decide planning applications in the neighbourhood. Many of the properties in Calne are either within The Calne Community Neighbourhood Plan the conservation area or listed buildings sets out the vision, objectives and policies to because they are of historical importance, so ensure the Town of Calne and the Parish of we're careful to give those applications careful Calne Without maintains its uniqueness over thought We also consider applications to the period 2016 to 2026. remove or reduce the size of trees. The Neighbourhood Plan seeks to enhance the The applications considered included: natural environment, support and encourage high-quality housing, local jobs and improved Home extensions and alterations retail and leisure facilities in a healthy, green Conservatories and attractive town and series of villages. Tree Works Changes of Use Applications The Neighbourhood Plan was drawn up by a Advertising/Signage Steering Group made up of Town and Parish New housing development sites Councillors and local residents, working under the guidance of Calne Town Council and Calne As Calne has many green spaces we try to Without Parish Council which are the maintain those areas wherever possible in an designated bodies for the plan area and effort to maintain the character of our town. provided the funding and support to enable the plan to go ahead. Our views and recommendations will reflect the local opinion on a Planning Application but we The Neighbourhood Plan sets down a series of must have sound Planning reasons if we wish planning policies which form part of Wiltshire’s to object to an application. wider statutory development plan. In late 2017 we were advised that The Hills Waste Group intend to construct an internal link road over their own land that will take a proportion of HGVs away from the town centre. This will be decided in the summer of 2018.
A copy of the Neighbourhood Plan can be viewed at our offices in Bank House or by visiting http://www.wiltshire.gov.uk/calne-communityneighbourhood-plan-referendum.pdf The Town Council welcomes the plan and would like to congratulate the steering group volunteers who worked so diligently on the plan.
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GRANTS AND DONATIONS Grants and donations (including free use of Town Hall rooms are awarded by the Town Council’s Policy and Resources Committee.
The grant has allowed A Place 4 Us to secure 5 spaces for local young people with disabilities to access a venue which does not only offer a place to hang out with others enabling them to develop their social skills, but to also take part in a programme of life skills.
Awards to community groups and other nonprofit organisations are required to meet the Town Council’s strict guidelines and criteria. Any group or organisation receiving a grant must benefit the local community directly.
The group undertake many activities which allow the young people to feel accepted, included and welcomed whatever their needs and ability.
In 2017-18 Calne Town Council awarded £9787.50 of grants (excluding free use of the Town Hall). In 2017-18 Calne Town Council awarded £2347 in grants for free use of the Town Hall. Donations separate from the General Grants budget totalled £16,000 for the year 2017-18. Groups and organisations which received grants and donations from Calne Town Council Include: Calne Our Place Calne Bike Meet Summer Fun in Calne Play Scheme Wiltshire Citizens Advice Calne Movies Calne Heritage Centre Trust Royal British Legion Calne Branch A Place 4 Us Calne Music & Arts Festival Golden-Oldies Charity Jackdaws Music Education Trust Castlefields Canal & River Park Association Calne Community Area Fairtrade Group Full details of the organisations and groups who received grants and donations in the award year can be found in Appendix E. An example of how the organisations use their donations is A Place 4 Us, a local disability youth club. In the year 2017-18, A Place 4 Us was awarded a grant of £5000 from the Policy & Resources Committee.
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CIVIC AND CEREMONIAL The Town Council upholds the civic and ceremonial traditions of the town. During 2017-18 Councillors attended the following Civic and Ceremonial events: Mayor Making Remembrance Sunday Calne Music and Arts Festival Town Criers Competition The Town Mayor attended engagements in the town and across the county, including visiting schools and community groups, opening events, presenting awards and attending civic dinners representing Calne.
TOWN CRIER COMPETITION The Calne Town Criers Competition took place on 30th September 2017 and brought colour, drama, comedy and history to Beach Terrace and the New Market Place. The event is where Calne celebrates its historical traditions. Criers from all over the country regale with fascinating facts about their home town, and the theme for 2017 was ‘Regalia’”
The robes are maintained by the Town Hall Caretaker. The Town Mayor is supported on ceremonial occasions by the Director of Council Services, Mace Bearer and Town Crier.
Mark Wylie, Calne Town Crier said “Some cries will be historical, some will be hysterical all will be entertaining and, who knows, some may even be educational! So I heartily recommend the Calne Town Criers Competition as a perfect way to celebrate this country’s traditions and have a great day out to boot!”
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CIVIC AWARDS Congratulations to this year’s Civic Award winners. The Town Mayor presented their awards at the Annual Parish Meeting held in Calne Town Hall on 23rd March. TOWN MAYOR’S CIVIC AWARDS Mercy Baggs Mercy was a Town Councillor from 1995 – 2017. She has served more than 20 years on the Town Council and has been mayor 3 times. Mercy moved to Calne over 30 years ago and was one of the driving forces behind the teenage Drop In Centre in Wood Street, where she continues to be a volunteer and trustee. Mercy was a governor at Priestley School as well as a North Wiltshire District Councillor. Mercy also had involvement with Calne Community Transport from 2006-2009. Norma Hamilton Norma has been a volunteer Brownie Leader in Calne for more than 18 years. Alongside her full time job, she managed to find the time to arrange and decorate carnival floats, organising BBQs and camping trips as well as events at the North Wilts Guiding Centre. Norma is described by the Brownies as an unsung hero of Calne, and her commitment and dedication should be shouted from the roof tops. Norma has now taken a step back from leadership, but her Brownies didn’t want her to slip away without some form of recognition. Catherine Crofts Catherine has volunteered a lot of her time to start a new community group called Calne Clean Up Crew. This group, which is only a couple of months old, has already had an enormous impact on Calne. There have been so many volunteers out picking up litter in various different locations. Catherine has been the driving force behind this group, and we can’t begin to thank her enough for her efforts. We have awarded Catherine with a cheque for £100, which can be put towards new equipment or other necessities for the group.
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CIVIC AWARDS Malcolm Clarke Unfortunately Malcolm was unable to make the ceremony , but it is worth mentioning such a generous man. Malcolm has donated literally thousands of bulbs and trees to Calne. This is an enormous contribution towards making Calne look brilliant all year round. John Skinner Unfortunately John couldn’t make the ceremony, however John has been the driving force behind the new boundary signs. John has worked very hard to design and fund the new signs. YOUNG CITIZENS AWARD Liam Gale Liam is a volunteer at Calne Community Hub. Since becoming a volunteer, Liam has gained a significant amount of confidence and maturity. Liam is loved by people who seek his help and advice, and his fellow volunteers would like his outstanding enthusiasm and energy to be acknowledged. Liam has been awarded £100 for his efforts.
TOWN MAYOR’S GIFT FUND Arts: Ella Roberts Ella is about to start a new chapter of her life at Conservatoire – the royal welsh college of music and drama. Ella has been awarded this grant of £250 as a contribution towards music lessons, equipment and software. Ella is also a member of the Calne Community Orchestra.
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Sports: this grant has been split between two young individuals Flynn Day Flynn has been selected to represent Wiltshire Cricket for a tour of Sri Lanka in 2019. Flynn needs to raise a total of £1000. He has been awarded £125 towards his trip.
Daisy Barrow Daisy is a very talented fencer. She puts in a lot of hours per week, training 2 to 3 times, swimming and working with a personal trainer. Last year she came second in a fencing competition for under 17s. This grant of £125 has been awarded to Daisy to help her pay entry fees into the competitions and buy specialist equipment.
OUTSTANDING VOLUNTARY CONTRIBUTION CCTV Volunteers, in recognition of their outstanding contribution and continued commitment to the well-being and safety of the community of Calne. Volunteers who run and manage the Original Shout Out Calne and the Real Shout Out Calne pages on Facebook – we appreciate the time and effort of the volunteers in posting information, questions and feedback for the benefit of Calne Residents. On New Years Eve, a young person went missing in Calne. The community reaction was instant and many people joined in the search and information was shared and relayed via the shout out pages.
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CIVIC AWARDS CONTINUED SUPPORT TO THE COMMUNITY OF CALNE Katie Harflett In recognition of her exceptional creative talent and continued support and commitment in delivering the Santa’s Grotto at the Calne Christmas Festival. Katie was not able to make the Awards Ceremony.
Paul Doust - J J & S Transport In recognition of his generous support and outstanding commitment to the Calne Summer Festival each year.
Sainsbury’s of Calne In recognition of continued support with the town’s events throughout the year.
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Jennings Funfair In recognition of their continuous support for the Summer and Winter Festivals and their generosity in donating the Fireworks for the Winter Festival.
Phil Haines - Haines Construction Each year, Phil collects and erects the town’s Christmas tree, donated by the Bowood Estate. He gives his time, equipment and expertise in ensuring that this focal point of the town’s celebrations is in place and safe. After Christmas, Phil and his colleagues return to dismantle and dispose of the tree.
Calne Men’s Shed In recognition of their continued support to people in the community. Calne Men’s shed gives people of all abilities the chance to meet and carry out personal or group projects, as well as giving them support.
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PUBLICITY CALNE CONNECTION The Calne Connection Newsletter is delivered to every household and various businesses in the town. The newsletter aims to keep residents and businesses up to date with events and news and work being carried out by Calne Town Council. In 2017 the Calne Connection newsletter was delivered with Calne Town Guide, which is produced by Calne Springs CIC. In 2018 however, the Town Council voted to take the production of Calne Connection back in house. This means Calne Connection will now be a stand alone magazine. Calne Town Council would like to thank Calne Springs CIC for their support with Calne Connection. If you live in Calne and do not receive a copy of Calne Connection, please contact the Visitor and Community Information Centre on 01249 814000. WEBSITE www.calne.gov.uk Calne Town Council’s website acts as a guide to the services and facilities delivered by Calne Town Council and is regularly updated with the latest news and events. SOCIAL MEDIA Calne Town Council uses Facebook, Twitter and Instagram as an efficient way of communicating with the community and promoting events and news.
Calne Town Council also supports the administration of the following social media pages:
Facebook followers March 2018: 2301 (growth of 432 from last year) Twitter followers March 2018: 1525 (growth of 144 from last year) Instagram followers: 169 (started in June 2017)
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Calne Our Place Calne in Bloom Big Screen Beversbrook
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HELLOS AND GOODBYES FAREWELL AND THANK YOU TO: Claire Selman - joined Calne Town Council in December 2014 and worked as our Information Officer and latterly as our Publicity & Promotions Officer. Claire was instrumental in the development of the Calne Heritage Week working with the Calne Our Place group. Clare Harris – joined Calne Town Council in 1999 as a part time Information Officer moving onto Town Development Support Officer, Planning and Events Officer in 2010 and worked from 2013 as Personal Assistant to the Town Clerk. Clare was the lead officer in the development of the Calne Community Neighbourhood Plan. Tracy Howell – joined Calne Town Council in 2013 and a Community Services Officer delivering Town Events and co-ordinating weddings. Tracy was a key part of the team responsible for achieving the Guinness World Record for Calne in 2016
WELCOME TO THE TEAM:
Chris Lawrence - June 2017 Mark Edwards - June 2017 Jordan Butler - June 2017 Head Grounds Person at Business Support Officer Publicity & Promotions Beversbrook Sports & Community Facility
with promotion in Feb 2018 to Head of Business
Officer
Erin Weaver October 2017
Shirley Chappell - re-joined the Town Council on a Casual Con-
Events & Weddings Liaison
tract and was appointed Health & Safety Advisor in April
Officer
2018
Kenvin Wisternoff - June 2017 Beversbrook Weekend Caretaker
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TOWN SHOWROOM Calne Town Council were pleased to welcome For booking request and enquiries please visit: the opening of the new Tesco Supermarket http://calnewiltshire.com. in December 2017 which provided a showroom for Calne. Placed next to the front entrance of the new supermarket is a detached showroom. This will be managed by Calne Springs CIC on behalf of the Town Council to benefit local business and community. The Showroom has a number of tables and chairs a kitchenette and a disabled toilet and can be used for a variety of purposes that can include exhibitions, meetings, awareness days and promotional business events. Businesses can rent the space to promote themselves and benefit from the footfall attending. Days are being made available for local groups/charities to do promotions.
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CALNE VISITOR & COMMUNITY INFORMATION CENTRE Calne Visitor & Community Information Centre, located in the Town Council offices, is brimming with local knowledge for those wanting to make the most of their time in the area. The centre provides easy and friendly access to information about services provided by all three tiers of local government together with a range of community and tourist information. Services performed by the centre include:
National Express coach booking office A range of local brochures and leaflets A point of contact to report highway and other defects in the area The first point of contact for the Town Council Town Hall and Wedding bookings Local travel information Accommodation information Box Office for local events
Over the last year, the team have been busy helping everyone with their enquiries and have answered over 3900 calls, replied to thousands of emails and have welcomed over 5000 visitors through the doors. 251 souvenirs were sold in the Visitor Centre alongside 28 National Express tickets and hundreds of tickets for numerous events held including Big Screen Beversbrook, Calne Music and Arts Festival, Marden House Concerts and Moviola. We also stock a range of ‘Calne Pigs’ themed souvenirs available to purchase including fridge magnets and tea towels. OPENING HOURS Monday - Thursday 9am - 5pm Friday 9am - 4.30pm
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CALNE TOWN HALL Calne Town Hall comprises of the Large Hall, Corn Exchange, Council Chamber and bar, all of which are available for hire by the public, community and business groups for meetings, conferences and training purposes. In addition, the building may be used for weddings, parties, craft markets, performances, cinema and displays. The Town Hall is licensed to hold Civil Weddings, Wedding Receptions and Baby Naming Ceremonies For information on hiring the Town Hall for any event, please contact the Visitor & Community Information Centre on 01249 814000 or visit the Town Council’s website www.calne.gov.uk.
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OPEN SPACES It has been a very busy and successful year for the Grounds Staff with the town achieving Gold for the fourth year in a row in the South West in Bloom competition. A huge thank you to everyone involved in working towards this award, the support provided on the judging day, helping out with last minute tidying, litter picking and dead-heading to ensure the town was presented at its very best. The Grounds Staff, as ever, continue to maintain all the amenity and play areas around the town superbly and the number of comments on how good the town is looking continues to increase year on year. Calne is a lovely place to live and visit, let’s carry on making it even better. We have also had many donations of trees and perennial plants. These generous donations are gratefully received as we are constantly changing and improving different areas of the town. STREET CLEANING It is Wiltshire Council’s statutory responsibility to keep all of Calne’s streets and public areas clean and litter free. The Town Council also employs a full-time person to provide a ‘top up’ service to the street cleaning provided by Wiltshire Council.
We also welcomed volunteers from the Calne Clean Up Crew who have done amazing work tackling litter hot spots across the Town.
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OPEN SPACES CURZON STREET CEMETERY Calne Town Council administer and maintain Curzon Street Cemetery in Calne and also maintain the closed churchyard at St Mary's Church.
distance of the town centre. CHERHILL VIEW ALLOTMENTS A new addition for 2018, this site consists of 24 plots. The Cherhill View allotments are located on the southern side of the town. The plots on this site are currently being allocated.
Curzon Street Cemetery was opened in 1867, and is located on the A4 next to the entrance to St Mary's School. The Cemetery is NonHOW TO GET AN ALLOTMENT Conformist and is open to the internment of any There is currently a waiting list for allotments. If faith. you wish to be added to the waiting list please contact Calne Town Council on 01249 814000 Grounds maintenance duties include the or email calne@calne.gov.uk general upkeep of the grass, hedges and trees, as well as keeping the footways and Chapel in DOG & WASTE BINS good order. Administration includes the Litter and dog waste bins have historically processing of Burial Applications and Record been provided by Wiltshire Council. However Keeping they will no longer provide or replace bins which become lost or damaged. The Amenities The Cemetery caters for traditional burials and Committee will consider requests to fund the interment of cremated remains. Memorial replacement bins. This year we have installed plaques can be positioned in the Garden Of bins at Zander Road, Station Meadows and Remembrance or on the Memorial Wall. In Sarum Way. addition, Calne Town Council would be welcome to discuss the donation of benches or PUBLIC TOILETS the planting of shrubs, trees or flower bulbs as The Town Council has asked permission from memorials. Wiltshire Council to re-open and re-commission a public toilet in the centre of Calne. We plan to If you have any questions or comments re-open a single accessible toilet underneath regarding Curzon Street Cemetery please the Town Hall archway. It was felt that this was contact Calne Town Council on 01249 814000 a key location for bus users, visitors to the town or email calne@calne.gov.uk. and Castlefields Park. ALLOTMENTS Calne Town Council own and manage three allotment sites in the town, providing a total of 144 plots for Calne. BEVERSBROOK ALLOTMENTS This site provides 94 plots of varying sizes to cater for a wide section of the community from the novice to keen, experienced gardeners. There is also a selection of raised beds for elderly and disabled persons.
PLAY AREAS We continue to maintain play areas across Calne. This year saw improvement works to the Wessington Play Area. The Town Council has also agreed to take on responsibility for additional play areas. at Coleman’s Farm, Fynamore Gardens and Lake View
TOWN SIGNS The Town Council was pleased to support the Calne Our Place Group replace the town entry signs in 2017. The slogan Town of Discovery is NEWCROFT ALLOTMENTS used in it's widest sense to incorporate The Newcroft Allotment site provides 26 discoveries or innovations both past and allotment plots, each with its own shed. present, scientific, cultural, political and Centrally located, this site is within easy walking industrial connected with Calne.
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CALNE IN BLOOM GOLD FOR THE FOURTH TIME! Calne in Bloom 2017 achieved Gold in the South West in Bloom awards for the fourth year! The judges, Bob Sweet and Richard Taylor visited Calne on Tuesday 11th July to mark the Town. Luckily, the weather was fine and they were escorted by Chair of the working group, Cllr Heather Canfer and Sue Wallace, Calne Environment Network.
Mill Race Activity Club
Judging Panel
On judging day, they visited Mill Race Activity Club, Beversbrook Sports and Community Facility and Fynamore School. The judges also visited the Beversbrook allotments.
Calne Spring Clean
Fynamore School
Beversbrook Allotments
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CALNE IN BLOOM Each group was highlighting their own Lovely view of the Town Hall and Lansdowne achievements as well as the contribution that Strand Hotel while walking with the South West they make to Calne in Bloom. The judges really in Bloom Judges. enjoyed meeting with the representatives at all these areas and especially interacting with the children at Fynamore School. Other areas visited were Castlefields Canal and River Park the nature trail, Phelps Parade, Town Gardens, High Street and Beach Terrace. The morning was finished off with a buffet lunch in the Town Hall.
Thank you to everyone who helped with Calne in Bloom 2017.
Local resident’s garden taken by our Street Cleaner, come photographic expert Dave Phelps whilst litter picking.
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SCHOOL PLANTING Each year Calne in Bloom invite local school children into the town centre to help plant up the Town Centre displays. The pupils from seven of our schools were able to spare the time away from the classroom this year and the grounds staff and other members of the group were able to help out. All of the pupils felt a huge sense of pride that they had contributed to the look of the town for the summer months. The schools that took part were:
Holy Trinity C of E Academy Marden Vale Academy St Margaret's Preparatory School Fynamore Primary School Priestley Primary School St Edmunds RC School St Mary’s
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RESIDENTS AND COMMUNITY GARDENS Calne has a thriving gardens competition which is organised in conjunction with the Town Council and Calne in Bloom. Calne in Bloom categories for 2017 were:
Front Garden Back Garden Container Garden Hanging Basket School Garden Project/Youth Group Project Community or Residential Garden Licenced Premises/Restaurant Allotment
Judging takes place in the middle of July with an awards ceremony in the Town Hall in October and all entrants are invited to come along for a sociable evening with drinks and nibbles.
Marden Vale School Helping Out
Awards Ceremony
Thank you to our many sponsors who support us
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CALNE CCTV The CCTV System is registered with the Information Commissioner’s Office and operates in compliance with The Data Protection Act 1998 and The Human Rights Act 1998. CCTV continues to be a powerful weapon against crime producing consistently compelling evidence for criminal prosecutions. The team of dedicated volunteers staff the Control Room at peak times throughout the week, working in partnership with the main retailers in the town centre, providing that vital link to the police. The police continue to visit the Control Room on a regular basis enabling both parties to share vital information and seize CCTV footage for further action. VOLUNTEERS Volunteer Operators work in a team of two, occasionally three for busy town events, this gives effective incident response and much needed camaraderie, particularly at night. Two workstations, each equipped with a control mouse, joystick and separate keyboard. Each station also has a spot monitor and an Airwave police radio is available to either operator. Operators will work a typical shift of three to four hours, so comfort is of great importance, hence the installation of air-conditioning. We are proud to be one of a small minority of CCTV Control Rooms staffed entirely by volunteer CCTV Operators. The current CCTV Manager has been in post since May 2015 having been selected from the volunteer staff through the recruitment and interview process.
their time, that the level of monitoring at the more crucial times was maintained. Volunteers gave an accumulative total of 2875 hours since April 2017 an average of 240 hours per month. Chart: Monthly volunteer hours 2017-18 Previously, various initiatives and incentives have ensured that the current volunteers are engaged, motivated and rewarded. Examples of these are:
Annual presentation evening: Where certificates are given along with specific awards. I.e. Volunteer of the Year, Long Service Award and Managers Award.
Christmas social
Training sessions
Feedback on monitoring results leading to convictions
STORENET RADIO
The main retail outlets in the town centre are linked via the Storenet Radio. This system is designed to alert retail staff to known prolific The current volunteer staff stands at twenty-two shoplifters approaching their premises. which has been fairly constant since mid 2014. Liaison with the CCTV Operators enables It is a testimony to the dedication of our volunteers, who stepped up and provided extra tracking of the offender and swift cover well above the normal requirements upon communications with the police.
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CCTV Operators made 185 entries onto the Incident Log sheet from April 2017 to date. Incidents logged are not indicative of crime figures for Calne Town Centre, but are entries made by operators relating to anything suspicious seen on camera in compliance with the objectives set out in Calne Town Councils Code of Practice and requesting involvement of the police. Also requests made by police over the radio for specific monitoring i.e. specific individuals, vehicle registrations, school truants, shoplifters, missing persons and drink drivers etc. Additionally, we hold an Intelligence log book for the recording of details of sightings of known offenders, suspicious behaviour that has not led to an incident. CCTV Operators made 441 entries in the Intelligence log from April 2017 to date, vastly decreased from 1141 last year. Operators are trained to act proactively and regularly inform the police of movements to areas subjected to on-going antisocial behaviour which fall outside of the cameras range, thus preventing an escalation or migration of ASB elsewhere.
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clear Audit trail. North Wiltshire CPT is now familiar with Calne CCTVs ‘Request to View’ and CCTV Data collection procedures. There
have been several occasions when a Request to View process has been initiated by Chippenham and Melksham CID. Statistics show a 7.3% rise in visits from Wiltshire Police to the Control Room in the last 10 months. Chart: Yearly Police visits to the CCTV Control Room Wiltshire Police submitted 43 ‘Requests to View’ documents to the CCTV Manager in the past 12 months.
POLICE VISITS CCTV continues to be an invaluable tool to the police for the detection, apprehension and prosecution of offenders. Both the Community Policing Team (CPT) and Calne CCTV benefit from a fruitful working partnership and information sharing is exercised by both parties on a regular basis. Since the implementation of the Security Industry Authority Licencing Legislation, new Data Control procedures are strictly adhered to and the CCTV Manager holds a non-front line SIA Licence. All Data is gathered lawfully in compliance with The Data Protection Act with a
Generally, Calne Council CCTV accomplishes its published objectives. A recent independent survey conducted by the CCTV Users Group found that 90% of respondents support the use of Pubic Area CCTV by Local Authorities.
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BEVERSBROOK SPORTS & COMMUNITY FACILITY Calne Town Council welcome over 40,000 people a year to Beversbrook Sports & Community Facility. Beversbrook spans 92 acres and is home to 60 football teams and 25 other sporting and non-sporting organisations. The team at Beversbrook’s roles include:
Maintaining 12 different sized football pitches 3G pitches 4 tennis courts Cricket square Archery range 3 lacrosse pitches
Also, managing bookings for the Sports Pavilion and Community Hall from regular hirers and parties to weddings. Since April 1st 2017, there has been 6,381 hours of football played and Beversbrook has hosted 65 children’s parties, 33 evening events, BEVERSBROOK AND CALNE LADIES 2 of which were wedding receptions. Local football clubs FC Calne and Derry Hill Utd have put aside their rivalry to provide an opportunity for local female players to progress through junior, youth and adult teams. Derry Hill Utd has had girls-only football teams for over a decade. However the clubs are now working together to form a new FC Calne Ladies team for players aged 16 and over. FC Calne Ladies train at Beversbrook Sports & Community Facility every Thursday 7pm to 8.30pm. Since forming last year, the team competes in the Wiltshire County Women’s and Girls’ Football League and the number of girls playing girls only football at Derry Hill Utd is increasing. Chris Saville, Chairman at Derry Hill Utd FC, said “We are really pleased to be working with FC Calne to help make this happen. It is a powerful partnership and one that is already paying dividends for girls and women locally who want to play football.”
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WALKING FOOTBALL AND WALKBALL Walking Football is a developing form of football for the over 50s that challenges participants whilst providing the physical and mental benefits of exercise. Already, the project has seen an increase of health benefits. Walking Football for the 50+ meet at Beversbrook every Wednesday 2.30pm - 4.00pm. CALNE TENNIS CLUB Calne Tennis Club enjoyed a very good year with increased membership and more use of the new courts and clubhouse, which was formally opened during the summer. The club also fielded a number of league teams including Mens, Ladies and Mixed all competing well in their various divisions. The club also enjoyed an active year for Juniors with a busy coaching program and a number of new tennis players introduced to the fun of membership and the various social days and tournaments we run during the year. SWINDON TOWN FOOTBALL CLUB Beversbrook Sports and Community Facility confirmed that Swindon Town Football Club, Wiltshire’s only Pro Club signed a deal for the 1st and under 18’s team to use Beversbrook as a training centre for the forth coming season 2017 – 2018.
OPENING TIMES Beversbrook Sports and Community Centre Opening times are as follows: Monday to Friday: 8.30am – 9.30pm Saturday & Sunday: 8.30am – 5.30pm The facility has a licence to stay open later; please ask when enquiring.
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EVENTS CALNE SUMMER CARNIVAL & FESTIVAL Calne Summer Carnival & Festival 2017 was a success, with hundreds of local residents & visitors descending to the town to enjoy what the local community groups & traders had to offer.
That’s why Calne Town Council were so happy to host its fifth year of ‘Calne Spring Sing’ welcoming in a variety of choirs from all around – Swindon, Bath, Bristol, Chippenham, Corsham & of course Calne!
The awards were presented by the Town Mayor, Tony Trotman, and acting Town Clerk, Jeannette Young. Priestley School, Sunny Days Nursery, Heddington Preschool, 4 Stars Dance and Calne Evangelical Church, all received awards with great enthusiasm and excitement.
To close the event the crowds gathered in New Marketplace to sing 2 pre-selected songs this year being Somewhere over the rainbow- Judy Garland lead by choir leader Jules of Blue Belles & Blue Notes & Crocodile Rock – Elton John lead by Marius of All Sorts.
SPRING SING 2018 Wiltshire is known for many things, its beautiful scenic views, its birth of classic authors & their vast input to literary works & of course its keen & hungry apatite towards all things music based.
We only hope that next year, we can encourage more choirs to partake in this fantastic, uplifting & free community event. The awards ceremony will be an annual event, and we look forward to seeing the floats and walkers next year.
Many people overlook the power of music especially the happy benefits it can bring to the community, no matter your age or ability.
This year’s Carnival is set to be bigger & better than ever before, with an abundance of acts, fete games, animals, live music & even a beautiful mermaid – Watch this space.
This year saw a rise in the number of choirs Children were able to enjoy Punch & Judy, free attending the event (16) as well as the donkey rides, community games as well as spectators gathering in each of the locations being able to enjoy the carnival procession itself hosting talented acts. with all its wonderful entrants. The event is lucky enough to be supported by We hosted our very first awards ceremony in The Calne Library, Calne Heritage Centre, the Council Chamber this year. First, second Calne Free Church, The Lansdown Strand & and third places in both the walking recession The Town Hall – who all kindly offer their and floats were invited to come down to receive premises as a free location to host the event their certificates, trophies and prizes. from 10:30 am to 4:30 pm.
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CALNE BONFIRE NIGHT The annual bonfire night was held by Calne Town Council at Beversbrook Sports Facility.
REUNITING THE PIGS As many of you will have seen in local news, our 2 bronze pigs depicting the era of the Harris factory positioned in Phelps Parade were stolen As has been the recent year’s traditions, we & sold to a scrap metal yard in invite community groups, businesses, family Gloucestershire! Thankfully due to a tip-off, we groups & more to enter in the Guy Fawkes were able to have the pigs reunited with their competition – this year won by Kingston House, hometown & proudly positioned back in the residential home with there wonderful Guy town centre- the repair works of which were depicting the Pig thief! kindly paid for by the Calne Lions. A small celebration was held involving BBC Point West in which they interviewed The Town Mayor Councillor Trotman (yes people found that funny) on his thoughts on the happy reuniting of the pigs. Special thanks to the following people: The median, BBC Points West, Wiltshire radio, Facebook & Twitter, which made our bronze pigs too hot to handle across the media! Thank you for to the honesty of Ronson Reclamation from Gloucester who, once realising they had been stolen, phoned the police & Calne Town Council. Andy Blackford of Blackford Engineering who repaired the pigs (free of charge) under the watchful eye of Richard Cowdy, the original sculptor of the pigs in 1979! – Calne’s CCTV Team & PCSO Mark Cook who provided evidence in helping apprehend the culprits & Calne Town Council ground staff who helped reinstall the pigs using new methods to stop them running off to market again!
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REPRESENTATIVES The Town Council represents the community of Calne in many ways, through consultation, partnerships, lobbying and serving on outside bodies. Appointments of representatives were made National, Regional and Local Authority to the following bodies in 2017-18: Groups:
Friends of St Mary’s Calne District Twinning Association Marden House Committee Calne Heritage Centre Trust Calne Welfare Charity Calne Town Charity Calne Recreation Club Committee Calne Leisure Centre Ltd Royal Air Force Cadets 2189 (Calne) Squadron Summer Fun in Calne Play Scheme Music & Arts Festival Abberd Brook Restoration Enhancement Project Calne Area Transport Calne Community Transport Castlefields Group CARP Bremhill View Social Club Committee Viridor Credits—Wiltshire Group Landfill Site Liaison Group Viridor/Hills
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Calne Area Board Community Area Transport Group (Concerning Highways) (Set up by Calne Area Board) Air Quality Working Group (Set up by Calne Area Board) Section 106 Working Group (Set up by Calne Area Board) Community Safety Forum Calne Area Parish Forum National Association of Local Councils Wiltshire Association of Local Councils
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APPENDIX APPENDIX A - COUNCILLORS AND THEIR WARDS
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APPENDIX APPENDIX B - STAFFING STRUCTURE
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APPENDIX C - INCOME AND EXPENDITURE Calne Town Council Income Spread 2017/18 (ÂŁ) Services to the Public Public Buildings Parks & Pen Spaces Beversbrook Conmmunity Capital Corporate Management Admin Suppoert Services Other Costs Precept
18430 44433 49962 175224 107498 12909 Services to the Public Democratic and Central Precept Beversbrook Grants and Commuted Sums
11561 12695 1162003 1594715
118333 24256 1162003 175224 114899
Calne Town Council Income Spread 31.3.2018 Services to the Public
Democratic and Central
Precept
7%
7%
11%
73%
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Beversbrook
2%
Grants and Commuted Sums
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APPENDIX APPENDIX D - HOW YOUR COUNCIL TAX IS SPENT Calne Town Council Expenditure Spread 2017/18 (£)
Services to the Public Buildings Parks and Open Spaces Beversbrook Capital Service Support Costs Loans etc
197246 76153 207293 339812 8822 445300 67351
Calne Town Council Expenditure Spread 31.3.2018
Loans etc 5% Services to the Public 15%
Buildings 6%
Service Support Costs 33% Parks and Open Spaces 15%
Capital 1%
Beversbrook 25%
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APPENDIX E 1/2 - GRANTS AND DONATIONS AWARDED 2017/2018 GRANTS & DONATIONS AWARDED 2017/2018 RUNNING TOTAL ORGANISATION
AMOUNT (£)
DATE OF MEETING
(Expenditure)
4,000.00
20/6/17
2,000.00
20/6/17
Calne Our Place
5,000.00
20/6/17
(£) To be included separately in the Annual Budget for the term of the Council To be included separately in the Annual Budget for the term of the Council 5,000.00
S144, LGA1972 Calne Movies (TH)
1,350.00
20/6/17
6,350.00
S145, LGA1972 Calne Bike Meet
1,222.50
20/6/17
7,572.50
S145, LGA1972 Parish of Calne and Blackland
-
20/6/16
7,572.50
800.00
20/6/17
8,372.50
-
25/9/17
8,372.50
486.00
25/9/17
8,858.50
198.00
25/9/17
9,056.50
1,750.00
8/11/17
10,806.50
Summer Fun in Calne Play Scheme (Charity Reg No: 1075282) S19 LG(Misc Prov)Act 1976 Wiltshire Citizens Advice (Charity Reg No: 1062219) S142, LGA1972
(Charity Reg No: 1132032) No Grant Awarded Calne Music & Arts Festival (Charity Reg No: 276875) S145, LGA1972 Brook Way, Wessex Close and Wyvern Avenue Neighbourhood Watch No Grant Awarded Royal British Legion Calne Branch (TH) S137, LGA1972 Castlefields Canal & River Park Assoc (TH) (Charity Reg No: 1089815) S19, LG(Misc Prov) Act 1976 (Gym Equipment)
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APPENDIX APPENDIX E 2/2 - GRANTS AND DONATIONS AWARDED 2017/2018 GRANTS & DONATIONS AWARDED 2017/2018 Calne Community Area Fairtrade Group (TH) S19, LG(Misc Prov) Act 1976
280.00
8/11/17
11,086.50
A Place for Us – Awarded by Full Council
5,000.00
20/11/17
Precept Support Budget
5,000.00
15/01/18
500.00
15/01/18
Included in budget – approved as an annual grant to be included separately in the Annual Budget for the term of the Council. 11,586.50
473.00
15/01/18
12,059.50
S145, LGA1972 Calne & District Community Link (TH)
33.00
12/03/18
12,134.50
(Charity Reg No: 1063848)
42.00
S27, Local Government & Rating Act 1997 Calne In Tune ‘Media & Music Project’
-
12/03/18
12,134.50
S19, LG(Misc Prov) Act 1976 Calne Heritage Centre Trust (Charity Reg No: 1107321) S19, LG(Misc Prov) Act 1976
Jackdaws Music Education Trust (Charity Reg No: 1037073) S145, LGA1972 Golden-Oldies Charity (Charity Reg No: 1121600)
No Grant Awarded – to consider as Calne Event for 2018
Amount of Grants Awarded to Date:
£12,134.50
Amount Remaining:
£105.50
(Budget = £12,240 General Grants) Hire
TH = Grant for Town Hall
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