2025 VISION AWARD WINNERS NORCAL • MANAGERS

Rising Star

MIKAYLA CHRISTOFFERSEN, CCAM

BAY AREA PROPERTY SERVICES

This past year, Mikayla has continually raised the bar by stepping up to cover multiple team accounts along with her own portfolio – all while meeting high standards. She has guided boards through complex insurance claims, supported associations facing legal issues, and leaned on industry experts to provide boards with informed guidance especially through the SB326 requirements. Her dedication to growth is evident in her participation in industry education events, where she continues to deepen her expertise. Her team states, “her dedication and resilience have not only strengthened our team but have also positively impacted communities across the Bay.”

Innovator

ADRIANA DASILVA, CCAM NEXT STEP COMMUNITY MANAGEMENT

Adriana demonstrated innovative problemsolving through two distinct situations.

One instance, a condo community faced aging infrastructure and significant maintenance challenges. While the board planned funding for a long-term plumbing project, reports emerged of a strong gas smell in the common area lawn. The gas was shut off, leaving 300 residents without hot water or heat during winter. When the city refused to grant an emergency repair permit, a resident connected Adriana with a local news outlet to shift the narrative. This media exposure ultimately led the city to approve the emergency repair.

Company Culture

THE MANOR ASSOCIATION, INC.

The Manor Association, Inc. invests heavily in their team’s personal and professional development, and they empower their employees to reach their full potential. They believe in a culture of continuous learning, where every employee has access to tools and resources that support their growth within the company. The Manor Association believes in their people, trusting that they also share the same belief in providing the best service so when escalations arise, they support them rather than undermining their leadership within the communities they are serving. They believe culture is not just a buzzword, it is the foundation of who they are and how they operate.

Leadership

DAWN JAEGER, CCAM COMMUNITY OF HARBOR BAY ISLE OA

A manager has shared that what stands out most about Dawn’s leadership is her ability to navigate challenging situations with unparalleled grace and professionalism. Whether dealing with homeowners or board members, she consistently has her teams’ back, exemplifying outstanding service rooted in facts and a profound understanding of underlying issues. Beyond being a mentor, she is a true role model who fosters a supportive and cohesive team atmosphere. She champions collaboration, open communication, and mutual respect, creating an environment where each team member feels valued and engaged.

Educational Excellence

BRENT URIDGE, CCAM-LS.HR.AA.CID.LM, CAFM COLLINS MANAGEMENT, ACMC

Brent Uridge is truly an inspiration to his team, recognized for his experience and remarkable breadth of knowledge. Brent’s leadership has motivated his team to pursue professional growth within the industry by inspiring others to earn their own certifications. His dedication is evident through his commitment to earning multiple specialty designations including Large Scale, Commercial & Industry Development, High Rise, Age-Restricted Adult Community Management and Lifestyle Management. He is admired not only for his own achievements but also for his willingness to share knowledge and guide others towards success.