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July/August 2016

L.A.’s Premier Source of Information for Community Associations SAVE THE DATE:

Arabian Nights Casino Night & Awards Gala November 5

Beehive & Bee Removal & Extermination What to Know Before You Get Stung! Treating Bed Bugs With Heat HOA Annual Termite Maintenance

What's Bugging You?

Community Associations Institute Greater Los Angeles Chapter

Invites You To

Casino Night & Awards Gala

Saturday November 5, 2016 Le Foyer Ballroom

6730 Laurel Canyon Blvd. North Hollywood, CA 91603

Formal Attire 6:00 p.m. Cocktails 7:00 p.m. Dinner & Awards 8:00 p.m. Gaming & Dancing 10:30 p.m. Raffle $125 Per person $1,500 Table of 12

Current Sponsors CORPORATE

Guard-Systems, Inc. PLAYING CARDS

Accurate Termite & Pest Control CASINO CHIPS

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Dunn-Edwards Paints HAPPY HOUR BAR

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McKenzie Rhody, LLP DJ/ENTERTAINMENT

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Preferred Commercial Painting, Inc.

PHOTO BOOTH

HORS D’OEUVRES

Recommended Hotels:

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SWEET SHOPPE

2016 BOARD OF DIRECTORS OFFICERS Lisa Tashjian, Esq., President Beaumont Gitlin Tashjian, 866-788-9998 Joanne Peña, CMCA®, AMS®, PCAM®, President Elect Horizon Management Company, 310-543-1995 Michael Lewis, CMCA®, AMS®, PCAM®, Vice President Concept Seven, LLC, 310-622-7012 Donald Campbell, CMCA®, AMS®, PCAM®, Secretary Cabrini Villas HOA, 818-504-9600 Meigan Everett, PCAM®, Treasurer Gold Coast Property Pros, 424-238-2333 DIRECTORS Teresa Agnew Roseman & Associates APC, 818-380-6700 Greg Borzilleri PCW Contracting Services, 949-285-7802 Angel Fuerte FRESHCO Painters, Inc., 626-482-2698 Diane Hilliard, CCAM®, CMCA®, AMS®, PCAM® Ross Morgan & Company, Inc., AAMC, 818-907-6622 Sascha Macias FirstService Residential, 310-574-7426 Matt Ober, Esq., CCAL® Richardson Harman Ober PC, 626-449-5577 Dick Pruess Castlegate HOA, 626-584-0000 Lynn Ruger Warner Club Villas HOA, 818-703-7090

CHAPTER EXECUTIVE DIRECTOR Joan Urbaniak, MBA, CMCA®

2016 COMMITTEE CHAIRS COMMUNITY OUTREACH Meigan Everett, PCAM®, Gold Coast Property Pros EDUCATION Anda Bewhite, MBA, CCAM®, CMCA®, AMS®, PCAM®, Metropolitan Property Services, LLC FINANCE Michael Lewis, CMCA®, AMS®, PCAM®, Concept Seven, LLC GOLF TOURNAMENT Teresa Agnew, Roseman & Associates, APC Ryan Dudasik, Whitestone Painters LEGISLATIVE SUPPORT Kimberly Lilley, CMCA®, CIRMS®, Berg Insurance Agency, Inc. MARKETPLACE Alan Denison, ALLBRIGHT 1-800-PAINTING MEDIATION SERVICES Matthew Grode, Esq., Gibbs, Giden, Locher, Turner, Senet & Wittbrodt, LLP PROGRAMS/LUNCHEONS Linda Healey, CCAM®, PCAM®, The Californian on Willshire Brian Moreno, Esq., CCAL, SwedelsonGottlieb PUBLICATIONS Matthew Gardner, Esq., Richardson Harman Ober PC FOCUS Magazine Matthew Gardner, Esq., Richardson Harman Ober PC Membership Directory Stephen S. Grane, Alante/MCS Insurance Services Web Site Lynne Collmann, CMCA®, AMS®, Savoy Community Association SATELLITE PROGRAMS Ruth Moffitt, CMCA®, AMS®, PCAM®, Valencia Management Group AAMC® Craig Phillips, CCAM®, CMCA®, AMS®, PCAM® International Tower Owners Assn. SOCIAL Leslee Jones, Alliance Environmental Group Angelique Madrigal, Ross Morgan & Company, Inc. AAMC SOCIAL MEDIA Diane Lortie-Dudasik, CCAM-PM, Metropolitan Property Services, LLC Lindsay Morstad, ASR Restoration & Construction WINE NIGHT Katy Krupp, Fenton, Grant, Mayfield, Kaneda & Litt, LLP Jolen Zeroski, CMCA®, Union Bank HOA Services

CAI-Greater Los Angeles Chapter

NEWSWORTHY 4 Beehive & Bee Removal & Extermination 6 What to Know Before You Get Stung! 10 Treating Bed Bugs with Heat 12 Understanding Bed Bug Treatments 14 HOA Annual Termite Maintenance 18 New Landscape Maintenance Blues 22 Eight Common Misconceptions Regarding Earthquake Loss Assessment Coverage and the CEA 24 News From Sacramento 26 Protecting Your Investment 28 The Power of Our Visual World: Developing & Caring for Your Brand

CHAPTER UPDATE 2 Note from the Editor’s Desk 3 Message from the President

NOTEWORTHY 16 Highlights from the Soul Train Bowling Tournament 20 Highlights from the Havana Nights HOA Marketplace

FYI 30 32 32 32

CAI-GLAC Membership News 2016 Upcoming Events Advertisers Index Advertising Information On the Cover

SAVE THE DATE: Arabian Nights Casino Night & Awards Gala November 5

Villa Savoy Homeowners Association Photo courtesy of Kelly Bunnell, CMCA®, AMS®, PCAM®, Bentley Community Management

This publication seeks to provide CAI-GLAC’s membership with information on community association issues. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all facts presented in articles. CAI-GLAC does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. By submission of editorial content to CAI-GLAC, the author acknowledges and agrees to abide by the editorial and policy guidelines. Copyright © 2016. All rights reserved. Reproduction in whole or in part without written permission is prohibited. CAI is a national, not-for-profit association created in 1973 to educate and represent America’s residential community association industry. National Office Address: 6402 Arlington Blvd. #500, Falls Church, VA 22042 Tel: 888/224-4321 • Web Site: http://www.caionline.org

STAY CONNECTED:

130 N. Brand Blvd., Ste. 305 Glendale, CA 91203 Office: 818-500-8636 Fax: 818-500-8638

July/August 2016 | www.cai-glac.org

OLD AND EARTHQUAKES grab all the headlines lately in our chapter. Sometimes small pests who are left unattended spread into big problems. This issue looks at some of those pests, and follows with some important maintenance tips.

NOTE

FROM THE EDITOR’S DESK

David San Filippo writes about an often-overlooked type of pest: bees. He reminds us that bees can be a nuisance and even dangerous—especially Africanized bees—and he describes how to eliminate them. Margaret Townsend details a deeper look into bee behavior. Look at the quick do’s and don’ts list to find how to act around bees, what not to wear, and how to react when bees turn aggressive. Leslie Jones finds the statistic to grab people’s attention. The Los Angeles area ranks as the fourth worst city in the country for bed bug population. In her article, she outlines information to help communities make informed decisions on minimizing these pests. Our second bed bug article takes us through the science related to the treatment options. Communities going through treatment can use this as a guide regarding what their owners and residents should expect as they go through the process.

Julia Gomes describes what a Termite Control Plan (TCP) entails and warns against the use of Orange Oil as an effective control method. She also encourages HOA boards and managers to thoroughly check the credentials of pest control companies before engaging their services. Stan Smith stresses the importance of working closely with your landscape design consultant when undertaking a landscape replacement project so that you can be confident in giving final approval. Tim Cline complements our coverage on last issue’s earthquake insurance and offers additional insight. Insurance is always a complicated and complex decision, but Tim busts a few more myths when it comes to coverage and shows the facts to help boards and communities sleep better with their decision. Ruben Quezada leads us into the planning season with roofing basics. Routine and regular maintenance can obviously prevent headaches, but there may be other items communities overlook when undertaking roofing projects. Our widely-admired Programs Committee Co-chair Linda Healey states the importance of establishing and caring for your personal brand. Whether in the personal or the professional, it is essential that we remember we live in a visual world where first impressions are lasting impressions. Don’t forget to read the summary on all the hard work that our Legislative Action Committee accomplished. August takes us closer to the end of our legislative year, but that doesn’t mean that our work is done. Stay involved and stay informed! Warm regards, — Matthew Gardner, Esq. Editor

CAI-GLAC does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all facts presented in articles.

www.cai-glac.org | July/August 2016

2016 CAI-GLAC Super Sponsors PLATINUM

Accurate Termite & Pest Control ALLBRIGHT 1-800-PAINTING Alliance Association Bank Animal & Insect Pest Management, Inc. Critter Busters, Inc. Fenton, Grant, Mayfield, Kaneda & Litt, LLP Ferris Painting, Inc. Guard-Systems, Inc. Hi Tech Painting & Decorating, Inc. Pacific Western Bank Paint Squad, LLC Payne Pest Management Preferred Commercial Painting, Inc. R.W. Stein Painting, Inc. Select Painting & Construction, Inc. Silicon Beach Insurance Services Steven G. Segal Insurance Agency, Inc. Union Bank HOA Services Universal Protection Services GOLD Beaumont Gitlin Tashjian Behr Paint Corporation Best Alliance Foreclosure & Lien Services Kasdan Lippsmith Weber Turner LLP Law Offices of Michael A. Hearn NPG—Nelson Paving SAX Insurance Agency Tinnelly Law Group SILVER American Heritage Landscape ASR Restoration & Construction Association Reserves, Inc. Brickman/ValleyCrest FRESHCO Painters, Inc. General Pavement Management, Inc. Jackson Insurance Services Miller Law Firm Mutual of Omaha Bank/CondoCerts ProTec Building Services Reserve Studies Incorporated Stay Green Inc. SwedelsonGottlieb Timothy Cline Insurance Agency, Inc. Wolf, Rifkin, Shapiro, Schulman & Rabkin, LLP

BRONZE Action Duct Cleaning Co., Inc. Associa Bentley Community Management, Inc. Berding|Weil CBCI Construction, Inc. Design Build Associates Fenceworks, Inc. Poindexter and Company, CPAs PPG Paints Professional Services Construction, Inc. S.B.S. Lien Services Sherwin-Williams Paint Three Phase Electric We thank our 2016 sponsors who have made a substantial contribution to ensure our continued success this year. Contact the Chapter Office at 818-500-8636 to sponsor a program or an event.

CAI-Greater Los Angeles Chapter

MESSAGE

FROM THE PRESIDENT

S SUMMER DRAWS TO AN END and we reflect on the Chapter’s accomplishments to-date, I cannot help but feel extremely proud of where we have been and where we are going! On August 13 we held our annual Wine Night to benefit the California Legislative Action Committee (CAICLAC) and it was a huge success! With more than 85 in attendance at the Aquarium of the Pacific in Long Beach, our members socialized, drank great wine and nibbled on snacks while surrounded with the best of company and all for a good cause. It simply does not get better than that! Thank you all for making this event so special and profitable for CAI-CLAC. I am pleased to report that we also held our first bowling tournament! This event was spectacular and wellattended. We look forward to making this an annual event, allowing our members to network, have fun and get competitive with their bowling skills! We also have a lot to look forward to this coming quarter! September 17 is our Essentials of Community Leadership Workshop at the SummerWind HOA in Torrance. This special orientation is geared to association board members.

In addition, our luncheon on September 21 will be downtown at the City Club LA, and you will learn all you need to know about “Tight Budgets, Tough Choices.” Register now! Don’t forget that the CAI State Legal Forum is coming up on October 21 at the Renaissance Resort & Spa in Indian Wells. This is a great educational event aimed at allowing everyone to experience professional camaraderie with our counterparts throughout California. I hope to see you all there!

As a reminder, please make sure you always take the couple of minutes to fill out evaluation forms at the end of every event so that we can continue to better the quality and content of our programs and provide our members with the tools needed to navigate this amazing industry! I am so very proud and privileged to be a part of this great organization, and I look forward to seeing all of you at this next quarter’s Chapter events! — Lisa Tashjian, Esq. 2016 Chapter President

Lastly, mark your calendars for our annual Casino Night and Awards Gala! This year the theme will be “Arabian Nights” and will be held on November 5 at the Le Foyer Ballroom in North Hollywood. This is the special evening where we will recognize, honor and thank all our amazing Chapter members who have gone over and above in giving back to our Chapter by volunteering and dedicating their time, energy and efforts to make us so successful!

To learn more about CAl’s newest service and how mediation can benefit you, call the Chapter Office at 818-500-8636.

CAI-Greater Los Angeles Chapter

July/August 2016 | www.cai-glac.org

nsects greatly outnumber mammals and are beneficial to our environment. However, there are a few nuisance pests that can manage to invade your home or property and prove to be harmful with a bite or sting, especially to those who are allergic or hypersensitive. We’ve all seen movies about “killer bees” and laughed at those old Bee Movies, but Africanized honeybees (AHB) are no joke! Africanized honeybees are a hybrid, resulting from the cross of the docile western and European honeybees. Africanized bees are extremely aggressive in temperament and reproduction.

BEEHIVE & BEE REMOVAL & EXTERMINATION

The signs of a bee infestation are clear. If you see several bees hovering near your house or condo, going in and out of a small hole, there’s likely a hive inside your wall void. You’re not just in physical danger, but also in danger of property damage that can be very expensive. California gets very hot during the summer, which can cause honeycombs to melt and seep into plaster and siding. Their hives can also attract other pests such as ants, mites, termites and carpet beetles. Bees can establish hives under empty buckets, valve boxes, in garages, roofs, eaves, and trees. A few bees, lingering in one of these areas, may be a sign of thousands more. Worst of all, Africanized bees can take over native honeybee nests, killing their queen and establishing their own. An Africanized queen can produce as many as 2,000 eggs per day, so you can get an idea of just how many might be expanding in the space inside their tiny entrance hole. If a hive is on your property it should be removed immediately, but control of the honeybee should be done by a professional. A professional will positively identify the bee, and then work on locating and removing the hive. Different methods may be used, depending on the hive’s location. Your licensed pest control operator will come up with the most economical solution.

SMOKE METHOD The beekeeper or other professional will locate the hive in or around your structure and then smoke out the bees until the hive is clear. Bees leaving the hive may be vacuumed up during the process for transport to another location for eradication. The hive is then bagged and thrown away. How does smoke work in bee control? Each worker bee in a hive has a distinct job to perform. One of those jobs is guarding the hive. Bees on guard duty spend their time at full alert, constantly vigilant for any threats to the hive’s

www.cai-glac.org | July/August 2016

CAI-Greater Los Angeles Chapter

security. At any indication of an intruder (that would be the bee removal expert), they decide that something is wrong and release a pheromone to alert other bees to the situation. The signal “intruder alert!” can spread very rapidly throughout the hive, making potentially thousands of bees ready to attack within just a few seconds. But smoke wafting through the hive shuts that response down. The smoke masks the alert pheromone, cutting the lines of communication. Because of the smoke, mass confusion reigns, where there otherwise might have been a mass retaliation against the intruder. The second way that smoke works is by setting off an internal fire alarm within each bee. The bees seem to instinctively understand that smoke = fire = possible evacuation. And just as you might grab your wallet or purse on the way out of your burning home, the bees prepare to evacuate by gorging themselves on honey. If they have to abandon their hive and start anew, they will need all of the honey they can carry for subsistence and for building new comb. So between the crippled communications and the frantic engorgement upon honey, the bees are considerably less likely to respond defensively to an intrusion into their home. The smoke is just a tool, used when working a hive to keep the bees defensive response to a minimum. Although this method does allow most of the bees to be removed, it does not always prevent against the bees from returning.

CAI-Greater Los Angeles Chapter

INSECTICIDE If relocation of the bee colony proves difficult, insecticides are used to eradicate the colony. There is always a possibility that the colony will resettle, so many professionals will apply a dust, liquid, or aerosol insecticide to catch any of the remaining population left behind. The hive is sprayed with insecticides inside and out. Once the hive is empty, the professional carefully removes the honeycomb and honey. If you’re worried about chemicals near kids or pets, inquire whether the bee professional can use a natural or organic compound. The beehive area is then thoroughly cleaned with soapy water and all entry points to the home or condo sealed with caulking or expandable foam to make sure the bees cannot get back in. Sometime screens are installed on vents and rain spouts. As a final note, remember that western and European honeybees don’t usually congregate near humans. Always assume the hive you’ve discovered in your walls or siding is Africanized. David San Filippo is the owner of Critter Busters with offices in the South Bay and Valencia. He can be reached at dsanfilippo@critterbustersonline.com.

July/August 2016 | www.cai-glac.org

f only one bee made one pound of honey that bee would search out over 2 million flowers and have to fly approximately 50,000 miles to make that pound of honey. All of us enjoy honey; that sweet sugary substance that is so good for us. One pound of honey is made by up to 560 bees working all at the same time! I like to call it ‘Liquid Gold’! A bee colony has about 60,000 bees which is made up of Drones, Workers, and Queens. All of the work in their home, also known as a hive, is performed by the female worker bees. The female worker bee and the queen can each create a drone bee. The guys, aka drones, get a life of leisure which main purpose is to mate with the queen. Not too shabby guys, huh?! They have larger eyes than the worker or queen bee to better find the queen during their mating flight. Drones are typically born between June to November.

The bee scouts can take anywhere from 1 hour but up to 3 days, to find a more suitable spot. The swarm only takes a 3 day supply of honey to live on so it is imperative a new location is found quickly. The other bees surround the queen keeping it safe. Although it looks scary, remember it is only a temporary location. Based on the excitement level of returning scouts a new permanent home is determined. The bees look as if they are dancing; shaking their bodies to show the location. She has to convince other bees to go check out the spot she found so that they come back promoting the same location. So shake away! To put it in perspective, 20,000 bees is about 6 pounds of bees! But do not fear! The bees are not aggressive during this time. They will only attack if someone is directly damaging their colony. Give them the three days to see if they move on. If they don’t, live removals are perfect for this type of bee colony.

What to Know Before You Get Stun!

If you happen to see a big ball of bees hanging from a tree limb or a building, the bees are most likely swarming. One pound of bees hanging from the branch is approximately 3300 bees. A swarm happens when the original hive has gotten too crowded. Typically, 1000 to 20,000 worker bees will take a newly made queen and swarm; looking for a new, uncrowded, and safe place to build their home. Usually, the first stop is not very far from the original hive. The swarm sends out some bee scouts.

www.cai-glac.org | July/August 2016

Who Can Sting? Male bees cannot sting since they are not equipped with a stinger. The female worker bees do all of the stinging but that comes at a cost…her life. When a female worker bee stings something, it leaves its stinger behind in its victim, along with the barb that is attached to the stinger and the venom (apitoxin) in the sac. In

Did you know? The bees are 99% girls and 1% boys aka “drones” The bees live between 4-6 weeks and the queen lives for 5 years The Queen has her honeymoon with about 15 of her boyfriends drones 300 feet up in the air for 45 min. and then they all fly down to the hive, the queen is going inside the hive and the drones are kicked out of the hives by the soldier guard girls in the hive because the drones are lazy, they do nothing and only eat the honey. The bees never sleep! — ever! — They work during the night making honey, building comb, nursing the babies, managing the pollen, nectar & honey food supplies, all in complete darkness inside the hive. The bees never go to the bathroom in their hive. The inside of the hives is 100% sterilized, cleaner than a hospital. Bee population is on the decline due to drought, pesticides, and disease. Bees can get 8 different diseases Predators that kill the bees are: humans killing swarms (unfortunately!!!), birds, skunks, raccoons, lizards, bears, varroa mites etc. Without the bees pollinating everything, you and I will never eat fresh veggies, fruits, nuts and seeds ever again. The bee is the only insect that produces food for humans The bees have to visit and collect pollen and nectar from 2 million flowers in order to produce a pound of honey for you! Bess are invaluable to humans!

CAI-Greater Los Angeles Chapter

essence, her abdomen is torn away from her. Ouch! A female’s life is not easy or for the faint of heart! Interesting side note, it is the barbs on the female worker honey bee stinger that tells the difference between the honey bee and other bee species. The queen can also sting but only early on in her life. Queens are created by the worker bees choosing a select few larva (worm stage) in specially constructed queen cells and being fed only royal jelly, instead of royal jelly and pollen. Oh, the life of a queen! The queens’ ability to sting, before it starts to lay eggs is used when defending her throne against other queens that had been created by the worker bees. She might be born when another queen bee is also born. They will fight to determine who will be queen. This ensures the health of the hive.It is survival of the fittest at its best.

Work, Work, Work… It’s off to work we go! The saying, “Busy as a bee” describes bees exactly. They are always doing something! Female bees start to work as soon as they have chewed themselves out of their cell. They turn around and immediately clean the cells they just came out of. If only we could get our kids to clean their rooms like that! As they grow they then move on to feeding the babies, otherwise known as brood. Additionally, like we drive to the grocery store to shop for food some of the bees are tasked to fly up to 5 miles to forage for nectar and pollen on flowers. Once the ‘groceries’ are

CAI-Greater Los Angeles Chapter

brought back to the hive there are other bees tasked to process and make the beeswax and honey. This liquid gold is then watched over by the guard bees against the bee robbers from other hives and other stinging insects. If they are not careful bee robbers can steal all of their honey causing a hive to not make it through the winter. All of this is done by the female workers. They even have undertaker bees that take the dead bees inside and dispose of them outside of the hive!

How Not to Be Stung! Do not shoo bees away with your hand or swat at it like a fly. That will just make it angry and it will defend itself even more. When you see a bee buzzing around you or your child, remain calm. Remember to breath! Let it fly around you. Let it land on you. When you stay calm it will soon realize you do not have any pollen or nectar and move on unless you give it a reason to do otherwise! Remember, they do not want to die but will if defending themselves or their hive. Minimize the amount of perfume or cologne if you wear. If you are allergic to bees do not where any perfume or cologne. When wearing fragrances that make us smell like a flower; the bee thinks we are a flower. It will be attracted to the same smell and be searching for available nectar. Minimize the amount you wear or do not wear any fragrance at all. CONTINUED ON PAGE 8

July/August 2016 | www.cai-glac.org

What to Know Before You Get Stung! CONTINUED FROM PAGE 7

Soda cans and other sugary drinks and fruit are huge attractants for foraging bees. The sugary fruit and soda attracts both bees and wasps. It makes their job so much easier! Whenever outdoors, be sure to look at the fruit before taking a bite. Even more so, if you are working, picnicking, camping or just having a soda outside take a look into the opening of the soda can before drinking from it. Sometimes bees and wasps land on the opening of the can, fly inside and then can’t get out. You then get stung as soon as you tip the can back and the bee flows with the liquid into your mouth. Bee aware! Do not wear prints that make you the flower! Bright colors on your shirt will look like the bright colors of a flower. Think beige, browns, whites… think what colors bees like... and avoid wearing those colors. Wear long pants, long sleeves and shoes when walking, especially on the grass.

If All Else Fails: If after doing all the above, you still get stung, don’t give up! There is something more that you can do!

Bees sting what they believe are intruders. This is their defense since they believe you are attacking them or their hive. When a bee stings someone, it leaves it stinger along with the barb attached behind in its victim. The sac that holds the venom is usually attached.The bee also sends out a pheromone which calls upon the other bee members to help defend their home. This pheromone puts the bees into an attack mode.We would do the same if our home was being invaded! STAY CALM! There are ways to minimize the damage done. Take a few deep breaths, calm yourself or your child down. I usually find a popsicle at this point is a great way to calm someone down! Then follow these steps: 1. If there are multiple bees flying around, slowly walk away from the area. Do not run. Go as far as you can until you notice the other bees are no longer following you. Bees will forage up to 5 miles from their hive so if there was only one foraging bee that you happen to be so ‘lucky’ to get stung by, it is okay to stay where you are. 2. Check for allergic reaction symptoms like hard to breath, wheezing, swelling of tissue in the mouth or throat, or on a lot of area of your body other than where you were stung. Immediately seek emergency help if these symptoms are present by calling 911. If you know you are allergic to bee venom have a discussion with your doctor

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3. 4.

to see if they recommend for you to carry a couple of Epi-Pens which contain epinephrine. If no allergic reaction occurred, look to see where the stinger is. All worker honey bees lose their stinger (and their life) when they sting someone. Locate the venom sac. It should be at the back end of the stinger farthest away from your skin. It looks like a small bag. Whatever you do DO NOT squeeze or grab the sac. This sac holds the venom. If you squeeze the sac you will be pushing the venom into you. That’s a NO-NO! After locating the stinger & sac, use your fingernail, or a plastic flat card (credit or debit – it doesn’t matter in this case!) or a pocket knife and scrape it off at the base of your skin and the bottom of the stinger that you can still see. If you choose to use tweezers grab the stinger closest to your skin. Remember, your goal is to remove the stinger and sac without pushing the venom into you. The faster you remove the stinger the less venom will be released into the site of the sting. Speed is of essence. Once the stinger has been removed it is good to wrap some ice in a towel and put it on the red area where stung for 10 minutes and off for 10 minutes. Keep the area elevated to help reduce swelling. WebMD recommends to, “take an antihistamine and use a hydrocortisone cream to relieve swelling and itching.”

CAI-Greater Los Angeles Chapter

On the positive as noted at honeybeeworld.com; as studied by Dr. David B. K. Golden, MD, only “5 percent of our population is allergic to honey bee venom.” Hopefully, that will bring you peace of mind if you should happen to be stung by a bee. Margaret Townsend is the owner of Animal & Insect Pest Management, Inc. in Thousand Oaks. She can be reached at mtownsend@ myaipm.com.

Please see ad for Animal & Insect Pest Management, Inc. on the back cover of this magazine. Sources:

Honeybeeworld.com http://dx.doi.org/10.1016/j.anai.2013.05.026 Houstonbeekeepers.org Answers.com Answerparty.com Insects.about.com En.,.wikipedia.org- Swarming (honeybee)

July/August 2016 | www.cai-glac.org

>>> By Leslee Jones In recent years, Los Angeles has ranked fourth for the worst city in the nation for bed bug infestations, with the Bay Area coming in 16th place. When bed bugs arise in a property, assigning responsibility can be extremely difficult. Community managers want the issue handled quickly and discreetly, but without a known origin, it can be hard to prevent their continuation. Since bed bug infestations are so easily spread to neighboring units, assuring clean units is both the community manager’s and the homeowner’s responsibility. There are various reasons an infestation may get out-of-control, including lack of knowledge and fear of repercussions from your homeowners.

Bed bug bites are so mild that they rarely awaken a sleeping host. Unfortunately, the bites can develop into ugly welts and even cause a mild rash. In extreme cases, the bite will fester and form boils. Some people do not notice bites every night because bed bugs usually do not feed daily. This is problematic for community managers, as your home owners may not realize that they have a problem until it gets grows into a larger problem. In addition to this, bites sometimes take a few days to manifest themselves, which can delay the discovery of an infestation in your properties. And with females being able to lay up to 500 eggs, the infestation can escalate rapidly.

FEAR OF REPERCUSSIONS Another reason bed bug infestations may grow is fear of repercussions. Most homeowners fear telling their managers, as they do not want to or cannot pay for the eradication process. By educating homeowners on bed bug eradication, the problem may be solved quickly and efficiently. Eliminating bed bugs completely can be an extremely difficult task. In the past, most sufferers of bed bug infestations have chosen to attack using chemical treatments. Although this is a cost-effective solution, there is another, greener option—a heat treatment.

LACK OF KNOWLEDGE The common bed bug is an extremely-fascinating and highlyaggravating insect. Resilient and tenacious, every pest control expert will tell you that it is one of the most difficult insects to eliminate from a property. Every community manager should know how to handle a bed bug infestation. Although bed bugs are usually spotted in the nooks of your bed or dresser drawers, bed bugs prefer a human host. They simply prefer to dine on human hosts. But don’t panic over this, as they are more a nuisance than a threat to your health. Even though they prefer a human host, most people are unaware they are being bitten. Since bed bugs don’t actually live on their human prey like lice, fleas and other pestilential insects, you will not notice them on your skin. Instead, they prefer the warmth and security of bed linens, clothes and even luggage.

www.cai-glac.org | July/August 2016

Heat is an incredibly effective way to kill the bed bugs, including the eggs. It is the only non-chemical method used to successfully treat an entire structure. With chemical treatments, the resident would have to bag/remove/launder all soft goods. The chemical treatment would also have to reoccur to kill eggs that later hatch. With a heat treatment, all of the items in the residence remain inside, and residents can return immediately after treatment. Heat is also an excellent option for those who are sensitive to chemical smells. Most heat treatment companies look for a minimum kill temperature in the 120F range. A company uses 122-125F air temperature to start the “cook” process. Cook will last anywhere from 2 to 3 hours. In that time temperatures may enter the 150’s, but usually no more, since it would create issues with paint and wallpaper peeling. When a heat treatment is selected, a company may partner with an established pest control company to ensure a maximum fighting effort. The pest control company applies chemical treatments to the wall cavities to ensure killing bed bugs that try to migrate away from the heat into a neighboring unit. During a heat treatment technicians ensure the entire location is heated to the appropriate kill temperature for a set CAI-Greater Los Angeles Chapter

number of hours. They use an internal monitoring system to ensure proper kill temperatures are reached so the eggs, as well as the bed bugs, are killed. Prior to heating, technicians will be inside the location moving items around with the unit to create a life-sized laundry dryer in order to achieve the kill temperatures inside all areas of the residence. Upon completion, the owner, the pest control company and/or the manager will receive a printout of the interior temperatures to support peace-of-mind that kill temperatures were achieved and for the time length required (usually one 8-hour day, depending on infestation). If the owner or manager wants further confirmation that they are clear of their pesky problem, a dog sniffer can be hired. These dogs are trained to smell for bed bugs and are recommended before and after treatment. They will help sniff for migrating bed bugs who may not be reported by neighboring units yet, as well as confirmation once the kill treatments have been applied.

Bed Bug Basics zz Bed bugs are small insects, about the size of an apple seed. Adult bed bugs are flat, oval and reddishbrown in color. Juvenile bed bugs can be very small and hard to see. zz Bed bugs feed on human blood and can live for over a year without a meal. zz Bed bugs usually hide during the day near where people rest or sleep and then come out at night to feed. Bed bugs do not live on our bodies. zz Some people do not react when bitten by a bed bug.

Heat coupled with your current pest control company’s chemical treatment will leave your homeowners in a clean environment and you sleeping peacefully at night.

zz Most bed bugs are found within 8 feet of a person’s resting place. As the infestation grows, bed bugs will spread further. You can find bed bugs in any of the following places: zz In mattresses, box springs, bed frames, and bedding zz In the cracks and crevices of furniture zz Behind peeling wall paper zz Behind pictures and clocks zz In curtains zz In cracks in hardwood floors zz Under carpeting zz Behind electrical outlets or switch plates

Leslee Jones is the Marketing & Events Manager for Alliance Environmental Group. She can be reached at lesleejones@ alliance-enviro.com

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NPGASPHALT.COM So-Cal: 951.940.0200 Desert Division: 760.320.9600 Proud Members of: BIA,BOMA,CAI,IREM,CACM,CREW

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July/August 2016 | www.cai-glac.org

Understanding Bed Bug Treatments THERE ARE A NUMBER OF OPTIONS TO EFFECTIVELY GET RID OF BED BUGS, BUT SOMETIMES IT CAN GET CONFUSING WHEN TRYING TO DECIDE WHICH OPTION WOULD BE BEST FOR YOUR SITUATION. HERE IS SOME BASIC INFORMATION REGARDING THE TWO MOST COMMON METHODS USED BY PEST MANAGEMENT COMPANIES TO KILL BED BUGS.

www.cai-glac.org | July/August 2016

Whole Room Heat Treatments

Whole room heat treatments involve a Pest Management Professional (PMP) bringing in specially designed equipment to raise the temperature in your home to kill the bed bugs. Bed bugs and eggs die within 90 minutes at 118°F (48°C) or immediately at 122°F (50°C).

During a heat treatment, the air temperature in the room is typically between 135°F (57.2°C) and 145°F (62.7 °C). The (PMP) will place remote thermometers throughout the home, to make sure the right temperatures are reached. The PMP watches the thermometers closely to ensure that it gets hot enough to kill bed bugs. A heat treatment typically takes between six and eight hours, depending on the condition of the area being treated. During the heat treatment pets and any heat sensitive items that may melt or be damaged at temperatures up to 150°F degrees should be removed from the area being treated. Make sure you discuss this with your PMP as anything not treated with heat will need to be treated in another way. Heat treatments do not offer any residual effects and your home could quickly become reinfested after a heat treatment if prevention steps are not taken. Often, a residual insecticide will be applied to the border of the home/room being treated for bed bugs as a prevention step.

CAI-Greater Los Angeles Chapter

Insecticide Treatments

Insecticide treatments that are conducted thoroughly and correctly by a licensed PMP can be a very effective way of controlling bed bugs. Three different types of insecticides should be used in order to achieve the best result. There are many different brands of insecticides but one of each of the following broad categories should be used. • A fast-acting, contact insecticide for use on surfaces that humans frequently touch, i.e. sofas. • A residual insecticide for inside furniture, cracks and crevices and the underside of surfaces we touch. • A dust insecticide for cracks, crevices and voids, such as electrical outlets and baseboards. Your PMP may offer other services such as container heat treatments,

steam applications, or freezing infested items. Usually, items treated with these optional controls do not require an insecticide treatment and therefore fewer insecticides are needed. A thorough insecticide treatment should involve 2-3 visits from the PMP, as it is unlikely all the bed bugs will be killed in the initial treatment. An insecticide treatment typically takes about 30 minutes to 2 hours per room depending on size and condition of the room. Once the treatment is complete you should wait until all the insecticides have dried before reentering your home, or until the PMP says it is safe to re-enter. Before any treatment the PMP should provide you with a detailed list of instructions for how to prepare your home. It is very important to follow these directions closely as properly preparing the home is a very important step in any treatment process. Improper preparation is one of the main reasons that treatment for bed bugs fail.

We strongly recommend against trying to conduct an insecticide treatment for bed bugs by yourself. Controlling bed bugs with insecticides is a challenging and time consuming process which requires expertise and in many states a license is required to apply the insecticides which kill bed bugs. The insecticides that can be purchased in a hardware store, such as foggers, are not effective in controlling bed bugs and we strongly recommend against their use. Article courtesy of Amelia Shindelar and Dr. Stephen Kells with assistance from The University of Minnesota.

Sharing our experience with community

CAI-Greater Los Angeles Chapter

July/August 2016 | www.cai-glac.org

HOA ANNUAL TERMITE MAINTENANCE ❱❱❱ By Julia Gomes There are countless pest control companies here in Los Angeles, and they all seem to vary in advising on termite control in your community. Many companies who specialize in the HOA industry will often recommend an annual maintenance program, which is otherwise known as a Termite Control Plan (TCP). This typically includes a full inspection and/or treatment plan on all common areas, exteriors and interior units. Upon completion, you will receive a report that shows where your vendor found termite evidence, and/or where they treated for drywood termites. Essentially this is an MRI of your building; it reports the condition of your structure.

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CAI-Greater Los Angeles Chapter

During your annual Termite Control Plan, drywood termites will be found, and often can be locally treated. One local treatment product that we are repeatedly questioned about is Orange Oil (XT-2000), and the effectiveness of this “green” product. To be clear, this is not literally “orange oil”, but rather still a chemical compound. In 2009, Dr. Lewis completed laboratory investigations at UC Berkeley using six different products, one of them being Orange Oil (XT-2000). Compared to a controlled group of water, Orange Oil yielded the same results. Therefore, the results were proven that orange oil was not effective. Few companies in the industry still use Orange Oil (XT-2000), but when they do, they are coupling it with other products to achieve successful results. The consumer is often unaware that this is happening, as they are uneducated in the products disclosed. The chemical Termidor is commonly used, as this was proven in the same UC Berkeley study to be the most effective, with success rates upwards of 95%. This means that companies still selling Orange Oil (XT-2000) are charging to use a more expensive product, but are also charging for the more traditional products to achieve desired results. Unfortunately, not all pest control companies are equipped to be successful in the HOA world. Outside the industry, it will be hard to judge the quality of work you will receive. A good start would be checking the status of the company’s business

CAI-Greater Los Angeles Chapter

license, reliability of the company’s reputation with HOA board member referrals, or any complaints with the Structural Pest Control Board (the body who governs all pest control companies). Inviting your pest management professional to a board meeting is one of the best ways of getting the correct education to your board members! Julia Gomes is the regional marketing representative at Accurate Termite & Pest Control, a full service pest control company serving Southern California. She can be reached at julia@accuratetermitecontrol.com.

July/August 2016 | www.cai-glac.org

SOUL TRAIN BOWLING This new event attracted 85 chapter members and friends to Bowlero Lanes in Mar Vista on July 15. Many attendees carried out the “Soul Train” theme with afro wigs, jumpsuits and custom T-shirts—and the psychedelic ambiance of the bowling alley added to the whole experience. The NPG-Asphalt team brought in the highest score, and Marc Pollock was the highest scoring individual.

Friday, July 15 Bowlero Mar Vista Los Angeles, CA 90066

Thanks to the Social Committee for putting on such an awesome event: Co-chairs Leslee Jones (Alliance Environmental Group) and Angelique Madrigal (Ross Morgan & Company, Inc. AAMC), Josh Abramson (ALLBRIGHT 1-800-PAINTING), Greg Borzilleri (PCW Contracting Services), Don Campbell (Cabrini Villas HOA, Alison Kronebusch (Reconstruction Experts, Inc.), Erik Mendez (ONIT Property Management and Edward Newman (G4S Secure Solutions USA, Inc.).

B , sphalt am A G P e N oring T c S t s Highe

Marc Pollock, Highest Scoring Individual

BOW

U O T G L IN

T N E M RN A SPONSORS NAPKINS

Guard-Systems, Inc. SOUVENIR PHOTOS

FRESHCO Painters, Inc. Jackson Insurance Services Nu Air Services, Inc.

BOWLING TEAMS Adams Stirling PLC ALLBRIGHT 1-800-PAINTING Alliance Environmental Group BrightView Landscape Services, Inc. Environmental Testing Associates FRESHCO Painters, Inc. G4S Secure Solutions (USA) Inc. Guard-Systems, Inc. NPG-Nelson Paving PCW Contracting Services Reconstruction Experts, Inc. SAX Insurance Agency Silicon Beach Insurance Services Whitestone Painters

New Landscape n n n By Stan Smith, ASLA

OUR NEW LANDSCAPE RENOVATION PROJECT is installed and it’s time to gear up for project final walk-thru completion, including landscaping and HOA takeover. More management companies currently are having the contractor warranty/carry the project, in some cases as long as 90 days, to “test the water” for plant health of the parkways, maintenance districts or HOA common area landscaping and slopes. Your landscaping is starting to be fairly established, but what about the long-range effects, such as plant/tree replacement and the possibilities of landscape/slope failure? The people with the ultimate responsibility for approving landscaped areas are becoming more critical in granting final sign-offs. In some cases, the individuals in charge for the

HOAs are not veterans of the landscape industry; therefore, you will find them more unsure of giving that final approval to the contractor. It is important that you take time to work closely with your design consultant on plant palettes, nurse crop (fast-growing vegetation) vs. permanent landscape and, most important, the compatibility of soils and plant material. If you do not, you could be left “holding the bag.” Your landscaping could go from a temporary nurse crop to a permanent landscaping of weeds, possibly due to soils or a bad selection of plant material long-term. Our office is constantly experimenting to find more effective plant material, especially for slopes and turf replacement. Good initial planting combined with proper irrigation practices can result in a project that is complete and ready for approval when the time comes. The interrelation of shrubs,

Sandra Macdonald Insurance Agency License: 0573169 Condominium Associations

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(800) 237-2669 17141 Ventura Blvd. #202 Encino, CA 91316 smacdonald@farmersagent.com http://farmersagent.com/smacdonald

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Risk Management Solutions… Professionally it’s what we know; Personally it’s what we do!

CAI-Greater Los Angeles Chapter

Maintenance Blues trees and ground cover — of how they compete and grow with each other —is vital. There can be a mix that looks great for six months, but all the permanent growth is eradicated or stunted due to overcrowding by early vegetation. Imagine a fix to 10 acres of slopes and common areas that need to be re-landscaped because the short-term vegetation dies out and there is not enough permanent vegetation to ensure good long-term coverage. We see “final approval” becoming an increasing area of concern for our clients. HOA managers should be aware of ever-changing rules and ordinances within the municipalities and HOAs —especially regarding any new water restrictions. By selecting a good overall plant palette and acquiring an accurate set of as-built plans, you can rest assured that the project has a good chance of being finalized for maintenance responsibilities. You also will then have documentation for any subsequent problems, such

CAI-Greater Los Angeles Chapter

as irrigation, mainline breaks, unknown irrigation system sleeve locations, poor plant installation and tampering. And lastly, get the new landscape plans digitized and keep safely filed. Too many times HOAs do not have the original plans when it is necessary to locate and determine the problem areas. Scaled plans are most important for any future work or renovation procedures. If renovation landscaping is needed years down the road and previous recommendations are needed for the relandscaping request, the HOA management company has a lot at stake to prepare a new landscape installation that, from that point on, and will last for many years to come, including lower water use. Stan Smith is a landscape architect and owner of Stan Smith Associates, LLC in Laguna Hills. He can be reached atssmith@ssa-la.net.

July/August 2016 | www.cai-glac.org

Homeowners Association Marketplace

Thursday

June

ore than 900 HOA board members and managers attended our June 9 Homeowners Association Marketplace at the Hilton Woodland Hills. This was the second of three regional events planned this year to provide an opportunity for local managers and boards to first network with service providers in a relaxed Meet and Greet reception, and then attend a hosted dinner and educational presentation. During the dinner Glenn Pomeroy, CEO of the California Earthquake Authority, and Tim Cline, CIRMS®, President and Owner of Timothy Cline Insurance Agency, Inc. spoke about changes in earthquake insurance coverage and how HOAs can prepare for the next big quake to protect their investments.

We sincerely appreciate the hard work of our HOA Marketplace Committee members who put on this event: Committee Chair Alan Denison (ALLBRIGHT 1-800-PAINTING), Ramona Acosta (Tinnelly Law Group), Omar Bayter (Village Northridge HOA), Jeremiah Masopust (Servpro of Burbank, Chatsworth, Van Nuys & Crescenta Valley), Neda Nehouray, CMCA, AMS (HOA Organizers, Inc.), Lisa Ann Rea (Mutual of Omaha Bank/CondoCerts) and David San Filippo (Critter Busters, Inc.).

Sponsors Event

ALLBRIGHT 1-800-PAINTING Grand Prize PPG Architectural Coatings Parking Show Bags Mulholland Security Centers, Inc. Sherwin-Williams Paint

Critter Busters, Inc. Bar Silicon Beach Insurance Services

EXHIBITORS AIR DUCT CLEANING

INSURANCE

PAINT SUPPLIERS

Action Duct Cleaning Co., Inc.

Brian Berce Insurance Agency, Inc. Elliot Katzovitz Insurance Agency, Inc. Silicon Beach Insurance Services Steve Little Insurance Agency, Inc. Steven G. Segal Insurance Agency, Inc. Timothy Cline Insurance Agency, Inc.

Behr Paint Corporation PPG Architectural Coatings Sherwin-Williams Paint Vista Paint Corporation

ASPHALT PAVING, MAINTENANCE & SEAL COAT

General Pavement Management, Inc. NPG Asphalt ASSESSMENT RECOVERY

S.B.S. Lien Services ATTORNEYS

Beaumont Gitlin Tashjian Burdman & Ward Law Office Kasdan Lippsmith Weber Turner LLP Richardson Harman Ober PC Roseman & Associates APC Tinnelly Law Group BANKING

Mutual of Omaha Bank/CondoCerts CONCRETE REPAIR

BPR, Inc. CONSTRUCTION MANAGEMENT

Design Build Associates FIRE & WATER CLEANUP & RESTORATION

ASR Restoration & Construction Servpro of Burbank, Chatsworth, Van Nuys & Crescenta Valley

LANDSCAPING

Allstate Landscape Services Inc. American Heritage Landscape Oakridge Landscape Landscape Development, Inc. Stay Green Inc.

PEST/TERMITE CONTROL

Accurate Termite & Pest Control Animal & Insect Pest Management, Inc. Critter Busters, Inc. Payne Pest Management PLUMBING

Ameri-Cal Repipe & Plumbing Inc. RECONSTRUCTION

METERING PRODUCTS & SERVICES

EmpireWorks Reconstruction & Painting

MeterNet Sub-Metering and Billing Solutions

RESERVE STUDIES

PAINTING CONTRACTORS

Association Reserves Inc. Reserve Studies Inc.

ALLBRIGHT 1-800 PAINTING CertaPro Painters Ltd. Ferris Painting, Inc. Paint Squad, LLC Precision Painting R.W. Stein Painting, Inc. Select Painting & Construction SKY Painting

ROOFING CONTRACTORS

Adco Roofing & Waterproofing, Inc. SECURITY

Archon Protection, Inc. Universal Protection Service SECURITY CAMERAS

Mulholland Security Centers, Inc. WINDOW CLEANING

See Spot Go! Window Cleaning

❚ ❚ ❚ By Timothy Cline, CIRMS™ MYTH: SPECIAL ASSESSMENT COVERAGE WILL PAY THE UNIT OWNERS PORTION OF ANY SPECIAL ASSESSMENT THAT ARISES FROM AN EARTHQUAKE LOSS MINUS THE POLICY’S DEDUCTIBLE. Fact: Not all special assessments will be covered by the CEA policy. For example, the CEA will not cover special assessments for earthquake damage to: recreational buildings, clubhouses, pools, spas, tennis courts, streets, curbs, sidewalks, other detached common areas and buildings not containing dwellings. It will also not pay for bad debt (the portion of a special assessment that is higher because one or more unit owners chose to walk away from his/her investment). MYTH: MOST HOMEOWNERS HAVE EARTHQUAKE COVERAGE. Fact: The California Department of Insurance (“Earthquake Premium and Policy Count Data Call: Summary of 2014 Residential & Commercial market Totals”) indicates that only 15.39 % of California condominium unit owners who buy homeowners insurance obtain protection for the peril of earthquake. This means that 84.61% of condo residents have NO earthquake coverage. MYTH: ANYONE CAN PURCHASE AN INDIVIDUAL CEA POLICY. Fact: Not all owners can buy CEA coverage. In order to obtain CEA coverage, the owner must meet two important criteria: they must purchase an underlying Condominium Unit Owner Policy (HO6); and the HO6 must be purchased from an insurance carrier that participates with the CEA. MYTH: THE TYPICAL HOA MASTER EARTHQUAKE POLICY DEDUCTIBLE IS APPLIED TO VALUE OF THE ENTIRE COMPLEX AS A WHOLE. Fact: A well-written Master Policy will apply the deducible separately to each impacted building or structure. As a result,

www.cai-glac.org | July/August 2016

EIGHT COMMON MISCONCEPTIONS REGARDING EARTHQUAKE LOSS ASSESSMENT COVERAGE AND THE CEA the full deductible based on the building’s Total Insurable Value (TIV) will only apply if every building in the complex is damaged. If only a couple of buildings in the complex are damaged, the percentage deductible is applied to the values of only those structures, resulting in a far lower deductible. MYTH: THE CARRIER WILL NOT PAY THEIR PORTION OF THE CLAIM UNTIL THE MONEY FOR THE ASSOCIATION’S DEDUCTIBLE IS RAISED. Fact: The Association’s carrier is obligated to meet their contractual obligation to pay their portion of the loss regardless of whether the Board has successfully raised the money for the deductible or not. MYTH: THE UNIT OWNER IS LIABLE FOR PART OF THE MASTER POLICY DEDUCTIBLE. Fact: The Association, not the unit owner, has the “liability” for the deductible. This exposure rests of the Board of Director’s shoulders as the governing body for the Association. The exposure for the unit owner is not the deductible, but the special assessment levied by the Board to address the deductible. MYTH: THE TOTAL AMOUNT OF EARTHQUAKE COVERAGE MAINTAINED BY THE ASSOCIATION WILL BE SUFFICIENT AND REFLECTS THE MAXIMUM TOTAL REPLACEMENT COST. Fact: No one truly knows the actual replacement cost for a building until a loss occurs and the Board of Directors begins receiving bids for replacement/repair. So even though an Association maintains $7,000,000 of earthquake coverage, for example, the reality is the cost to rebuild still may be even higher. This could be as a result of a post-catastrophe phenomenon called “Demand Surge” (the unanticipated higher construction costs CAI-Greater Los Angeles Chapter

due to a shortage of labor and construction materials after any catastrophe). Demand Surge could result in the replacement cost for the Associations actually be $8,000,000, $9,000,000 or even higher. This would substantially increase the special assessment levied by the Board against each owner in the community.

LOS ANGELES COUNTY

MYTH: IF THE ASSOCIATION CHOOSES A VERY LOW DEDUCTIBLE (5%), THERE IS NO NEED TO BUY A CEA LOSS ASSESSMENT POLICY BECAUSE THE AMOUNT THE INDIVIDUAL IS RESPONSIBLE FOR IS RELATIVELY LOW. Fact: As discussed in the response to myth #7 above, the coverage limit maintained by the Association may be inadequate to replace the HOA’s improvements, resulting in a special assessment to cover the shortfall. Furthermore, if the Master Policy carrier goes insolvent, the Association may have no alternative but to levy a special assessment. Finally, if the Master Policy carrier does go insolvent and there is a decision not to rebuild, the CEA policy affords a unit owner the opportunity to use the Loss Assessment coverage to apply to the balance of the unit owner’s mortgage. As a result, Earthquake Loss Assessment Coverage should be considered to be a mandatory purchase regardless of the size of the deductible on the Association’s master earthquake policy.

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Timothy Cline, CIRMS™, is the owner of Timothy Cline Insurance Agency, Inc. He can be reached at tim@timothycline.com.

CAI-Greater Los Angeles Chapter

July/August 2016 | www.cai-glac.org

NEWS

FROM SACRAMENTO

By Skip Daum

ugust is the last month in a two-year legislative session. It’s a hectic time as hundreds of remaining bills are pressed up against the deadline for hearings and floor votes. Bills that pass to Governor Brown will be signed or vetoed by September 30. Most bills take effect January 1, 2017, unless there is a different date specified in the bill, such as urgent measures which become effective upon signing. In our last advocacy update we were pleased to relate that CAICLAC led the fight to defeat Assembly Bill 1720, which was officially sponsored by the Conference of County Bar Associations and the Center for California Homeowners Association Law. The measure initially required association boards to open their meetings to members’ attorneys, and then was further amended to allow “any person” to attend, and presumably take notes or tape the discourse. This amendment would have also ushered the media into our private corporate board meetings.

uncontested when there is an equal or fewer number of candidates than open board seats. CAI-CLAC delivered in excess of 1,000 email letters, and the bill easily passed the Assembly Housing Committee and Assembly floor votes. It got much tougher in the Senate Housing Committee and was eventually halted by the Chair of the Senate Judiciary Committee. The lesson? Get more grassroots sprouting among association members. The Governor signed AB 1963 which extended the current construction defect remedy provisions in law from July 2017 to January 2025. That bill was unopposed. We amended AB 2362 to allow signage to be placed in areas where unlicensed pest control operators applied chemicals. The measure initially required individual notices. Three bills dealing with sober living and drug treatment housing were denied passage. A positive outcome in 2016 has been the dialogue that we initiated with the California Bankers Association on the topics of association solvency, delinquent assessments and foreclosures. Our meetings are continuing and we have been invited to participate in the lenders’ upcoming statewide conference.

SAVE THE DATES:

October is CLAC’s Annual Planning Meeting and Benefit What’s important is the immediate and powerful show of Fundraiser which will be held on Thursday, October 20, 2016 strength CAI-CLAC put forth in the form of grassroots in Indian Wells, held in conjunction with CAI’s Legal Forum. communications against the measure… so much so that the bill For more information or to register to attend the failed in its first hearing. More than 600 letters were delivered in event and consider sponsorship opportunities, ten days. It took the sponsors by surprise. You won. visit www.caiclac.com. But the tactic was reversed on us when opponents to AB 1799 Skip Daum is our Legislative Advocate for CAI's California launched their own grassroots campaign. We supported the Legislative Action Committee and may be reached at caiclac@aol.com. bill which would have allowed boards to declare elections

What is CLAC? THE CALIFORNIA LEGISLATIVE ACTION COMMITTEE (CLAC) IS A VOLUNTEER COMMITTEE OF THE COMMUNITY ASSOCIATIONS INSTITUTE (CAI) CONSISTING OF HOMEOWNERS AND PROFESSIONALS SERVING COMMUNITY ASSOCIATIONS. CAI IS THE LARGEST ADVOCACY ORGANIZATION IN AMERICAN

 Comprises association homeowners, board members and the professional business partners that service them.  Is NOT a PAC (Political Action Committee) and makes no financial campaign contributions.

STATE LAWMAKERS, AND PROTECTING THE INTERESTS OF

 Depends solely on the donations of the community associations, their boards of directors and those who serve HOA members.

THOSE LIVING IN COMMUNITY ASSOCIATIONS IN CALIFORNIA.

CLAC’S MISSION

ABOUT THE ORGANIZATION

To safeguard and improve the community association lifestyle and property values by advocating a reasonable balance between state statutory requirements and the ability and authority of individual homeowners to govern themselves through their community associations.

DEDICATED TO MONITORING LEGISLATION, EDUCATION ELECTED

 Is a non-profit, non-partisan committee composed of two Delegates and one Liaison from each of the eight CAI California chapters.

 Represents over nine million homeowners and property owners in more than 45,000 associations throughout California.

www.cai-glac.org | July/August 2016

CAI-Greater Los Angeles Chapter

OUR THANKS TO 2016 CAI-CLAC CONTRIBUTORS JANUARY 1 – JULY 31

100 Marina Shores HOA 100 South Doheny CA, Inc. 101 Ocean Condominium HOA GOAL: $25,380 118 Wadsworth Ave. HOA 446 San Vicente HOA 515 San Vicente HOA 826 2nd Street HOA 909 El Centro, Inc. 914 Lincoln Blvd. HOA 948 20th Street HOA 1050 3rd Street, Inc. 1144 Seventeenth Street HOA 56% of goal 1242 Berkeley Street HOA 1331 Berkeley Street HOA as of 15206 Burbank Blvd. HOA 7/31/2016 1715 California Ave. HOA 1835 7th Street HOA $14,028 2050 Artesia HOA 2641 4th Street HOA 4424 Whitsett Avenue HOA 4820 Bellflower HOA Armour Lane CondominiumAvis HOA Avocado Glen HOA Berkeley Townhouse HOA, Inc. Beverly-Westwood Condominium HOA, Inc. Bodger Park Condominiums HOA Bougainvillea Townhomes HOA Budlong Villas HOA Cardiff Court OA, Inc. Casa De Valley View OA, Inc.

Casa de Suenos CA Cedar Glen HOA Chateau Delgany Estates COA, Inc. Chateau Goshen HOA Culver Centrale HOA Culver City Gardens Del Prado HOA Eight on Twenty HOA El Segundo Peppertree HOA Florwood Estates HOA Gorham Park HOA, Inc. Hermosa Surf Condos, Inc. Hillcrest Meadows HOA, Inc. Hillcrest Rolling Hills HOA, Inc. Hopi HOA Idaho Villas HOA Idaho West townhomes HOA Irena Vista HOA Joanne Peña, CMCA®, AMS®, PCAM® Kelton Arms COA Lawford HOA Marine Village HOA Monterey Pines HOA Oak Hill Condominium HOA Oak Street HOA Oakbridge HOA Ocean West COA Pacific Colony HOA Pacific Regency HOA Pacific View Condominiums HOA

Park Crest HOA Polynesian OA Rancho Glen HOA Roxbury Park HOA Seascape-Redondo HOA, Inc. Silver Spur Court HOA South Bay Estates HOA South Hermosa Townhomes HOA Spencer Estates HOA Springwood CA, Inc. Stratford-Compton Park Townhouses OA Inc. Textile Building OA The 558 Evergreen Street HOA The Galaxy HOA The Vista Pacifica HOA Villa Capri HOA Villa Cordoba HOA Villa Cynthia HOA Villa Del Sol Villas HOA Villa Serena CA, Inc. Villa Vallarta HOA VIP Goshen Association Vogue Condominium Association West Wind Townhomes HOA Westside Townhouses HOA Wilshire Regent HOA Wilshire Selby Towers East CA, Inc. Windsor Estates HOA Woodbury Maintenance Corp. Yale St. HOA

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July/August 2016 | www.cai-glac.org

SETTING UP A MAINTENANCE PROGRAM A maintenance program has two areas of responsibility: 1. SCHEDULING ROOF INSPECTIONS. At least two inspections should be made every year. Ideally, inspections should take place in the spring to check on damage that may have occurred in the winter, so repairs can be scheduled during the fair weather, summer months. The second inspection should be in the fall to be sure that the roof is in good condition for the upcoming winter months. Inspection should also be made after any other occurrences that might affect the roof. (Example: storms, construction activities, fires, etc.)

Protecting Your Investment ■ ■ ■ By Ruben Quezada History has proven that many roof damages are the result of individuals or companies performing maintenance or construction on a building during or after the installation of your roofing system. These persons are liable for any damages to your roofing system. If emergency repairs are required, the board of directors should take immediate action to prevent entry of water into the roofing system and building interior.

2. CONDUCTING INSPECTIONS. All components of the roofing system should be closely inspected and a record made of any signs of deterioration, unusual traffic patterns, poor drainage, accumulated debris, displacement or loss of ballast, or other conditions.

SEALANTS The primary area of maintenance is the sealants on the roofing system. All pitch pan fillers, caulking, and sealants must be examined during all regular inspections. Sealants are a major item in any maintenance program due to the extreme stresses created in these areas. Sealants are susceptible to cracking, pulling away from the walls or other surfaces, and splitting. Sealant replacement should take place at the first sign of deterioration.

DRAINAGE The roof structure should provide for positive drainage to eliminate ponding water whenever possible. The weight of ponding water may deflect the decking and framing members, causing damage to the structure and the roofing system. Proper roof drainage is a very important item in a maintenance program. These structural issues should be addressed with your engineering and architectural advisors.

WHY REGULAR INSPECTIONS & MAINTENANCE?

Drains should be kept clear, and any debris that may clog a drain such as tennis balls, baseballs, beverage cans, etc. should be removed during each inspection. Every drain should have a clean “leaf” grate present to prevent clogging of the drainpipes.

Roofs are constantly under attack by weather, structural movement, and stresses, as well as chemicals present in the atmosphere. While normal aging will occur on all roofs, small problems stemming from neglect, abuse, contamination, error or accident can result in costly repairs or premature failure of the roofing system, if not detected. A regular program of inspection and repairs will help detect minor problems before they become serious, avoiding interruptions of the internal functions within the building, and most importantly, protecting the owner’s investment by adding years to the life of the roof.

A roof inspection in the late fall should also include the removal of leaves. A clean industrial broom can be used to sweep the leaves from the drainage path(s). Another way of removing leaves and other debris as well as observing drainage patterns and activity, is to “wash” the roof. Washing also removes the dirt from the roof surface, which is helpful for reviewing typical membrane wear during the roof inspection. Washing will also help maintain white membrane’s solar reflectivity. When cleaning the membrane surface, use a nonsudsing, non-abrasive, powdered cleanser (Ex. “Spic-n-Span”).

SAFETY MEASURES

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CAI-Greater Los Angeles Chapter

PARAPET WALLS Parapet walls should be inspected for deteriorating copings, cracked or open mortar joints or other signs of wear and tear. Degradation of the parapet wall can lead to water penetration into the structure, which is not only harmful to a structure, it may also cause the failure of parts of the roofing system. Insulation, decking, framing members, and the fasteners in a mechanically-attached roofing system may all be adversely affected by moisture penetration.

BUILDING STRUCTURE The condition of the interior and exterior of the building structure should be visually checked during your regularly scheduled inspections. Defects within a structure can affect the roofing system because of the interactions between the structure and the roofing system.

Building Structure: Interior If a drop ceiling is present, the interior can be viewed by removing ceiling tiles. The walls should be viewed for settling, cracking or movement. The decking should not be rusted (if metal) or deteriorating (if wood). Any water stains that become evident after the installation of the roofing system will require research to determine the entry point of the water/moisture. A concrete deck should be checked for spalling, cracking and/or distortion of the deck to reveal possible structural defects. Any or all of these items can affect the roofing system because of the stresses revealed. Contact a professional roofer for an evaluation when encountering any of these items.

the access panels are properly fastened in place, and that the drainage lines are functioning properly. Clogged drain lines and missing panels are items that create leakage into the structure.

BALLAST If a ballasted system has been installed, make sure the ballast is evenly distributed. Extreme care should be taken when inspecting the ballast, reviewing the corners, perimeter, and around penetrations for bare spots due to the increased wind effects in these areas. The ballast should be redistributed, taking care to not damage the membrane. If your inspections reveal that the ballast is being moved repeatedly, it may be necessary to place an interlocking paver system in these areas. The even distribution of ballast can have a direct correlation to the longevity of a roofing system.

GOOD HOUSEKEEPING The final area of inspection is the general appearance of the roof and the surface conditions of the membrane. General appearance is primarily a function of housekeeping. Debris, poor drainage or ponding water can directly affect the roofing system. An effective maintenance program will address these items and prevent damages to the roofing system. Ruben Quezada is the Director of Safety and Sales Estimator for McDonnell Roofing, a full-service roofing and waterproofing contractor in Anaheim. He can be reached at ruben@mcdonnellroofing.com.

Building Structure: Exterior The exterior of the structure should be inspected for open mortar joints, poor laps in siding, concrete spalling, loose fascia or general degradation. Any of these items will allow water and moisture penetration, which may affect the longevity of the roofing system, and the structure itself. New water stains on exterior walls may indicate that the coping or other terminations are leaking.

ROOF TIE-INS Tie-in areas should be thoroughly inspected for any sign of failure. Tie-ins have different materials in contact, which may create an area of stress. The sealants and other items in these areas should be reviewed for cracking, splitting or gaps. Degradation of the other roofing system may have direct impact on the performance of the roofing system.

AIR CONDITIONING UNITS Care must be taken to insure that any small, sharp debris is removed from the roof. Check around air conditioning equipment, other penetrations and elevation changes, and areas of access. Air conditioners should be checked to insure that

CAI-Greater Los Angeles Chapter

July/August 2016 | www.cai-glac.org

s the election year unfolds and we become acquainted with new people and reacquainted with those we already know, we are reminded

The Power of Our Visual World: Developing & Caring for Your Brand constantly through never-ending media sources of a person’s “brand.” Purposely avoiding a political discussion here, let’s talk about yours instead. What is YOUR brand? Are you the manager who attends classes to attain

AAB_Innov_CAI-GLAC_Cardoza_QtrPg_120115.pdf 1 12/1/2015 5:14:16 PM

www.cai-glac.org | July/August 2016

professional designations or the manager who never does because “there is never time” or “my association won’t pay for them.” Or do you attend the minimum of events, classes and seminars just to keep your designations but really not caring to learn what’s new, what’s trending and what developments have occurred in the law? Are you the manager who considers “business casual” a license to wear sloppy weekend wear and flip flops? Tee shirts with logos & cargo shorts? Or tight pants & sexy low-cut tee shirts? Sloppy shirts, pants and sport shoes? Why not? You don’t have any appointments anyway.

CAI-Greater Los Angeles Chapter

And how do you arrive for these meetings? Do you arrive early to get your nametag, pick a good seat and network with other managers, speakers etc. Or do you stumble in at the last minute and hope there’s still a seat. All of these characteristics are part of your “brand.” In our world of homeowners, board members, vendors, accountants, lawyers and other managers, we tell them all about ourselves in a myriad of ways—in how we act, how we dress, and by being there for seminars on the new laws or the luncheon on the newest developments in technology. We convey our readiness (or not) to be considered a professional manager who can work with many owners, boards and real estate professionals by acting professionally at all times in the public arena. We never know when another manager or lawyer makes a mental note of meeting us at an event or in a class. Are they impressed with your appropriate “business dress” at a class…or by the questions you

ask…or by watching you interact with other attendees?

Are you the manager who considers “business casual” a license to wear sloppy weekend wear and flip flops? Tee shirts with logos & cargo shorts? Or tight pants & sexy low-cut tee shirts?

We live in a visual world and even more so since we live in Los Angeles: the entertainment capital of the world. People make opinions when they see you before you have said one word! First impressions are very powerful and often formulate someone’s opinion of us that last a long time. And, at the same time, it is very difficult to undo a bad impression. When it comes to work issues, we are always “ON.” So it makes good sense to remember that and put our best self forward. Then when someone is looking for a new manager, since we made a good impression, our phone will ring when we least expect it. Linda Healey is the general manager at The California on Wilshire and CAI-GLAC Programs Committee Co-chair. She can be reached at lhealey@thecalifornianhoa.com.

WE REPRESENT COMMUNITY ASSOCIATIONS

Since 1987 we have limited our practice to providing a full range of legal services for • Condominiums • Planned Developments • Cooperatives • Homeowner Associations There is no substitute for experience! Ventura County 805.650.7899

www.lawforhoas.com www.hoalawblog.com

CAI-Greater Los Angeles Chapter

Orange County 949.476.3789

Los Angeles 310.207.2207 California 800.372.2207

San Francisco 415.762.1889 July/August 2016 | www.cai-glac.org

WELCOME

NEW CAI-GLAC MEMBERS! AS OF AUGUST 15, 2016

BUSINESS PROFESSIONALS ADT Security Atlas Consulting Emerald Elevator Consultants Ipsen Management Services Northstar Community Management Software Robert A. Owens, CPA We Are Lights, LLC Xtreme Paving and Grading

RECRUITER CAI National CAI National Cynthia Croy CAI National CAI National CAI National Donald Campbell, CMCA®, AMS®, PCAM® CAI National

MANAGEMENT COMPANIES HOA Made Easy Management Co.

CAI National

COMMUNITY MANAGERS Shanna Alvarez Seabreeze Management Company AAMC Kathryn Bartol Valencia Management Group AAMC Bianca Berredo Ross Morgan & Company, Inc. AAMC Christina Bielfelt HOA Made Easy Management Co. Laurene Cail Seabreeze Management Company AAMC Kimberly Chou Ashley Coleman Property Management Professionals, LLC, AAMC

Alexandria Pollick, AMS®, CCAM-HR, CMCA®, PCAM® Russell Hoffman, CMCA®, AMS®, PCAM® Diane Hilliard, CCAM®, CMCA®, AMS®, PCAM® Denise Bergmans

Rene Decker Powerstone Property Management Sheilla Evans ICON Realty Services, Inc. Jennifer Flores Property Management Professionals, LLC, AAMC Marik Jones Property Management Professionals, LLC, AAMC Jamison Kropliak National Property Management Group, Inc. Cuong (Jake) Ly Yami Perez ICON Realty Services, Inc. Nicole Peterson Valencia Management Group AAMC COMMUNITY ASSOCIATION LEADERS K Belk Cy Estabrook Meryl Schwarz

CAI National Carrie Field Tina Nakamura, CMCA®, AMS®, PCAM® Tina Nakamura, CMCA®, AMS®, PCAM® Andrew Marble, CCCAM®, CMCA®, AMS® CAI National CAI National Russell Hoffman, CMCA®, AMS®, PCAM® Harvey Cogen Dave Brock, PCAM® Ariel Hess, CMCA®, AMS®

Alexandria Pollick, AMS®, CCAM-HR, CMCA®, PCAM® CAI National Tina Nakamura, CMCA®, AMS®, PCAM®

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OUR THANKS TO RENEWING MEMBERS! AS OF JULY 31 2016

BUSINESS PROFESSIONALS Alliance Building & Construction Services American Heritage Landscape Antis Roofing & Waterproofing, Inc. Associa-PCM AT & T Bay Alarm Company Berding|Weil Broadband Planning BRS Roofing, Inc. Data System Services Fireplace Solutions by The Chimney Sweeper Law Offices of Jeanne McDonald Law Offices of Michael A. Hearn Liftech Elevator Services, Inc McDonnell Roofing, Inc.. Michael T. Chulak & Associates Oakridge Landscape, Inc. Pacific Premier HOA & Property Banking Pacific Western Bank Payne Pest Management, Inc. Richardson Harman Ober PC ROSS Mediation Services S.B.S. Lien Services Saddleback Vinyl Products Securitas Security Services USA, Inc. SKY Painting Sonnenberg & Company, CPAs Stan Smith Associates Stay Green Inc. Unified Protective Services, Inc. Van Dijk & Associates, Inc. WICR, Inc. Waterproofing & Decking COMMUNITY ASSOCIATIONS Bel Air Crest Master HOA Breakers at Del Amo HOA Briarwood HOA #2, Inc. Bridgeport Community Assn. Century Woods Condominium Assn. Harbor Gate HOA Old Orchard HOA SummerWind HOA The Collections at Downtown Burbank HOA The Colony at Westwood HOA Tierra Verde HOA

CAI-Greater Los Angeles Chapter

COMMUNITY MANAGEMENT COMPANIES Aberdeen Management Company, Inc. Action Property Management Company, Inc. Cardinal Property Management Coro Community Management & Consulting Encore Enterprises, Inc. Gold Coast Property Pros McCabe Property Management, Inc. Mission Association Financial Management, Inc. Prime Association Services Scott Management Company Vines Management, Inc. COMMUNITY MANAGERS Robert Bellucci, CMCA® Seabreeze Management Company Walter Branch, CMCA® Torrance-Windemere HOA Mikaela Collerd, CMCA®, AMS® Property Management Professionals, LLC, AAMC Corinne Crawford, CCAM-ND®, CMCA® The Management Trust Gilda Curry, CMCA® Scott Management Company Lyndsie Dellefield, CMCA® Property Management Professionals, LLC, AAMC Heather Dellorso, CMCA®, AMS® Concept Seven, LLC, AAMC Karen Dubose, CMCA®, AMS® Action Property Management Miguel Duran Richard Egan, CCAM®, CMCA®, AMS®, PCAM® Alana Ellis Cardinal Real Estate Group, Inc. Janet Garcia Ocean Terrace HOA Danielle Glass-Hays, CCAM® Hays Management Group Kevin Haegele, CMCA®, AMS® Property Management Professionals, LLC, AAMC Wendy Heffernan Cathy Hodek, CMCA® Del Prado HOA William Johnson Trade Winds 54333 HOA

Lorna Leviste, CCAM®, PCAM® Promenade West HOA Scott Long, CMCA® Encore Enterprises, Inc. Debra McGary, CCAM® Horizon Management Company Laurie Mark, CMCA®, AMS®, PCAM® Valencia Management Group AAMC Keila Miramontez, CMCA®, AMS® Property Management Professionals, LLC, AAMC Jonathan Mitchell Bel-Air Chalet HOA Daniel Nakari, CCAM®, CMCA®, AMS®, PCAM® Century Park Place Condo Assn. Vicki Olson, CMCA®, AMS® Property Management Professionals, LLC, AAMC Martha Olvera, CMCA® Horizon Management Company Elizabeth Orellana Rockpointe HOA Joanne Peña, CMCA®, AMS®, PCAM® Horizon Management Company Alexandria Pollock, CCAM-HR®, CMCA®, AMS®, PCAM® Marina City Club COA Linda Radtke Friendly Valley Recreational Association Darcella Reeves Briarwood HOA #2, Inc. Sonia Taska Property Management Professionals, LLC, AAMC

Monica Trautman Ross Morgan & Company, Inc. AAMC Michelle Underwood, CCAM®, CMCA®, AMS®, PCAM® Valencia Management Group AAMC Jill Van Zeebroeck, PCAM® Malibu Management Services LLC Cari Williams, CMCA® Encino Oaks HOA Ida Worth, CMCA®, AMS® Ross Morgan & Company, Inc. AAMC Nancy Yamaoka Valley Association Management, Inc. Lori Ziegler, PCAM® Century Woods COA COMMUNITY ASSOCIATION LEADERS Jerri Allyn Wayne Baldasso Craig Forry Jeff Goodwin Brian Nelson Albert Nichols John Nicholson Lynn Ruger Janice Yates

July/August 2016 | www.cai-glac.org

ADVERTISERS INDEX

2016 CALENDAR OF EVENTS SEPTEMBER 13 Long Beach Educational Program for HOA Boards – 6:00 p.m. Courtyard by Marriott, Long Beach, CA 90802

Essentials of Community Leadership Workshop – 8:15 a.m. SummerWind HOA, 2800 Plaza Del Amo, Torrance, CA 90503

28 Alliance Association Bank 34 Animal & Insect Pest Management Inc. 23 Association Reserves, Inc. 9 Bentley Community Management 5 Critter Busters, Inc. 8 Farmers Insurance Group – Steven G. Segal Insurance Agency, Inc. 28 Ferris Painting, Inc. 30 Mutual of Omaha Bank/ CondoCerts 11 NPG Asphalt 31 Poindexter & Company, CPAs

25 Pacific Utility Audit 25 Popular Association Banking 19 Preferred Commercial Painting, Inc. 15 R.W. Stein Painting, Inc. 27 Reserve Studies Inc. 18 Sandra Macdonald Insurance 7 Select Painting & Construction 13 SKY Painting 29 SwedelsonGottlieb 23 Timothy Cline Insurance Agency, Inc. 14 Union Bank HOA Services 19 Witkin & Neal, Inc.

21 Downtown Luncheon Program for HOA Boards and Managers & Annual Meeting – 11:30 a.m. City Club, 555 S. Flower, 51st Floor, Los Angeles, 90071

22-23 M-203 PMDP Course Sheraton Gateway Hotel, 6101 W. Century Blvd. Los Angeles, CA 90045

30 Chapter Board of Directors Meeting & Strategic Planning – 8:30 a.m. Location TBD

OCTOBER 04 Managers Only Breakfast Workshop – 9:00 a.m. The Century POA, One West Century Dr., Los Angeles, CA 90067

20 California CID Law Course – 8:00 a.m. Renaissance Indian Wells Resort & Spa, 44400 Indian Wells Lane, Indian Wells, CA 92210

21 CAI State Legal Forum Renaissance Indian Wells Resort & Spa, 44400 Indian Wells Lane, Indian Wells, CA 92210

26 Valencia Educational Breakfast for HOA Boards and Managers – 8:30 a.m. Hyatt Regency Valencia, 24500 Town Center Drive, Valencia, CA 91355

28 Chapter Board of Directors Meeting – 8:30 a.m. Chapter Office, Glendale

NOVEMBER 01 Westside Evening Educational Program – 7:00 p.m. Location TBD

ADVERTISING INFORMATION Dimensions & Rates:

Artwork must not exceed the exact dimensions of that size ad. For more information, call the Chapter office: 818-500-8636. Ad Size

Ad Dimensions

Members

Non-Members

⅛ page

3½" wide x 2" high (Horizontal)

$200

$400

¼ page

3½" wide x 4¾" high (Vertical)

$300

$600

½ page

7½" wide x 4¾" high (Horizontal)

$425

$850

Full Page

7½" wide x 9.75" high (Vertical)

$800

$1,400

Payment: Rates are subject to change without notice. By credit card, check or cash. Minimum three-insertion contract. Rates subject to change without notice. Advertising Sales: Please contact the Chapter office for advertising specifications and deadline information at: 818-500-8636.

05 “Arabian Nights” Casino Night – 6:00 p.m. Le Foyer Ballroom, 6730 Laurel Canyon Blvd., North Hollywood, CA 91606

09 San Gabriel Valley Homeowners Association Marketplace – 5:30 p.m. Embassy Suites Glendale, 800 N. Central Ave., Glendale, CA 91203

12 Essentials of Community Leadership Workshop – 8:15 a.m. Location TBD

16 Skirball Luncheon Program for HOA Boards and Managers – 11:30 a.m. Skirball Cultural Center, 2701 N. Sepulveda Blvd., Los Angeles 90049

18 Chapter Board of Directors Meeting – 8:30 a.m. Chapter Office, Glendale

DECEMBER 02 Holiday Happy Hour – 4:00 p.m. Bel Air Crest Master Assn., 11701 Bel Air Crest Dr. N, Los Angeles

09 Spark of Love Toy Drive Delivery – 5:00 a.m. Westfield Topanga Mall – meet at Starbuck’s

15 Chapter Board of Directors Meeting – 8:30 a.m. Chapter Office, Glendale

www.cai-glac.org | July/August 2016

CAI-Greater Los Angeles Chapter

THE GREAT ESCAPE Three Contests… Three Prizes

CAI-GLAC’s 2016 Membership Recruiter Contests Share the benefits of CAI membership with colleagues and friends during 2016 and win! GRAND PRIZE 3-Day, 2-Night Vacation Package ($1,000 Value) Member with the highest number of points as of December 31, 2016 will be awarded the Grand Prize. (Minimum 20 pts. needed to qualify.)

Los Angeles Events

RECRUITER RAFFLE Evening Out On The Town ($500 Value) All 2016 recruiters (except the Grand Prize winner) who have achieved a minimum of 10 points will go into a raffle drawing held in January 2017 (when all the 2016 results are in).

RECRUITER-OF-THE-MONTH $50 Gift Certificate The member who has recruited the most new memberships in the previous month will be recognized at the next luncheon and awarded a $50 gift certificate.

POINT SYSTEM Business Partner = 1 point (in a category already existing)

Business Partner = 2 points (in a new category)

Manager or Board Member = 2 points Management Company = 3 points RULES: • Each time you recruit a new member, you receive points toward your membership recruitment total. Points will accrue from January 1 through December 31, 2016. The more members you recruit, the more you'll increase eligibility for the Grand Prize. • To receive recruiter credit, you must alert the local CAI Chapter Office and CAI National on the printed application form submitted, or be identified through CAI National membership reports.

• Completed applications and membership dues for qualified applicants must be received at CAI between January 1, 2016 and December 31, 2016 to be counted toward the Grand Prize. • In the case of a tie, a random drawing will determine the Grand Prize winner.

Sponsored By: American Technologies, Inc., Horizon Management Company, Infinity Property Services, MG Skinner & Associates, Naumann Law Firm PC,SAX Insurance Agency, Valley Association Management, Inc., Witkin & Neal, Inc.

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