Connect Magazine: Issue 4 - 2020

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A P U B L I C AT I O N O F T H E G R E AT E R I N L A N D E M P I R E O F C A I

W W W. C A I - G R I E . O R G

TABLE OF CONTE NTS 5

14 The 12 Days of Holiday Lighting: The Good, the Bad and the Ugly of Holiday Lighting.

Editor’s Link Mr. A.J. Jahanian, Esq.

EXECUTIVE COMMITTEE President Ms. Jackie Fromdahl, Painting Unlimited, Inc. President-Elect Mr. Nick Mokhlessin, BrightView Landscape Services, Inc.

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Vice President Mr. Robert Serdoz, Elite Pest Management, Inc. Secretary Mr. Eric Zarr, CMCA, AMS, FirstService Residential, AAMC Treasurer Ms. Lana Hamadej, PCAM, Avalon Management Group, Inc., AAMC Past President Mr. Adam Armit, Andre Landscape Service, Inc.

BOARD DIRECTORS Ms. Mitzi Jimenez, CMCA, AMS, Associa-PCM, AAMC Mr. Robert Riddick, CMCA, Sunnymead Ranch PCA Ms. Gina Roldan, ProTec Building Services Ms. Jessica Sedgwick, CMCA, AMS, Associa Equity Management & Realty Services, AAMC

COMMUNICATIONS COMMITTEE Committee Chair and Editor in Chief Mr. A.J. Jahanian, Esq., Beaumont Tashjian Committee Co-Chair Ms. Kimberly Lilley, CMCA, CIRMS, Berg Insurance Agency

Member Designations Updates

Ms. Kimberly Weiss

16 Pearls of Wisdom: Celebrating 30 Years

Assembly Bill 3182: Undoing Rental Restrictions and “Forced” Governing Document Amendments

Ms. Nancy I. Sidoruk, Esq.

17 What’s a Loss Run Report?

Mr. A.J. Jahanian, Esq.

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PARAMETRIC INSURANCE TO THE RESCUE: Earthquakes, Hurricanes, Hailstorms and other Catastrophic Damage Mr. Austin James, CPCU, ARM

10 Pearls of Wisdom: Celebrating 30 Years Ms. Kimberly Lilley, CIRMS, CMCA

13 CLAC UPDATE: Buck-A-Door Fundraiser

Ms. Kimberly Lilley, CIRMS, CMCA

18 Growing Threat: Small Beetles Pose a Growing Threat to Trees in Inland Empire Communities.

Mr. Randall Oliver

21 CAI-GRIE Homeowner Leader Education CAI-GRIE Chapter Staff

23 INSIDE BACK COVER: 2021 CAI-GRIE Event Calendar: Cut and Save

Committee Member Mr. Eric Zarr, CMCA, AMS, FirstService Residential, AAMC

CHAPTER STAFF Executive Director Mr. AJ Keefe, CAI-Greater Inland Empire Director of Marketing and Design/Production Mr. Sean Floody, CAI-Greater Inland Empire Administrative Assistant Ms. Elda Pfitzinger-Thomas, CAI-Greater Inland Empire All articles and paid advertising represent the opinions of authors and advertisers and not necessarily the opinion of either Connect or the Community Associations Institute– Greater Inland Empire Chapter. Information contained within should not be construed as a recommendation for any course of action regarding financial, legal, accounting or other professional services and should not be relied upon without the consultation of your accountant or attorney.

Connect is an official quarterly publication of Greater Inland Empire Chapter of the Community Associations Institute (CAI–GRIE). The CAI–GRIE Chapter encourages submission of news and articles subject to space limitation and editing. Signed letters to the editor are welcome. All articles submitted for publication become the property of the CAI–GRIE Chapter. Reproduction of articles or columns published permitted with the following acknowledgment: “Reprinted with permission from Connect Magazine, a publication of the Greater Inland Empire Chapter of the Community Associations Institute.”

Copyright © 1998–2020 CAI-Greater Inland Empire Chapter.

CONTACT Advertising, Articles or Correspondence CAI-GRIE Chapter Headquarters 5029 La Mart, Suite A • Riverside, CA 92507-5978 (951) 784-8613 / info@cai-grie.org CAI-GRIE Chapter Website: CAI-GRIE.org

ISSUE FOUR 2020 • CONNECT MAGAZINE

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LANDSCAPE DEVELOPMENT

CONNECT MAGAZINE • ISSUE FOUR 2020

LANDSCAPE MAINTENANCE

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L

ooking back on prior years’ Editor’s Links, the common theme was to reflect on a year of “change” and adaptation or innovation, in response to challenging circumstances created by such change. This year, it goes without saying, that the pandemic was the true embodiment of change, and our vibrant community was challenged like never before.

What became clear immediately was that the Greater Inland Empire’s community leaders were undoubtedly up to the challenge. As new and confusing government guidelines were issued, board members and managers needed to be quick to adapt and react, on short notice. Navigating the pandemic also required CAI-GRIE to innovate new ways to keep our community engaged and connected, through various digital technologies, events and the like.

While the pandemic remains a part of our lives at this time, we look forward to trekking ahead through collaboration and unwavering teamwork. This final issue of Connect magazine for 2020 revisits some more common, yet important community association themes and reminders, as we get set for the new year.

After serving as your Editor of Connect magazine during an unprecedented year, I am reminded what a pleasure it is to do so, alongside countless community association leaders in the Greater Inland Empire.

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ASSEMBLY BILL 3182

UNDOING RENTAL RESTRICTIONS AND “FORCED” GOVERNING DOCUMENT AMENDMENTS BY: MR. A.J. JAHANIAN, ESQ., BEAUMONT TASHJIAN

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s you have probably already heard, Assembly Bill 3182 (“AB 3182”) was approved by the Governor on September 28, 2020. With this Bill comes changes to the law which will undoubtedly alter the character of California’s homeowners’ associations.

Starting January 1, 2021, the California Civil Code will be amended to encourage rentals and, in many ways, discourage property ownership. Any provision in your governing documents which prohibits or “unreasonably restricts” renting will be considered void and unenforceable, with two (2) exceptions: 1. Associations can prohibit short-term rentals of thirty (30) days or less; 2. Associations can limit the total number of rental homes in the community, to twenty-five percent (25%), but no less.

Moreover, the law will require homeowners’ associations to amend their governing documents to reflect these changes, by December 31, 2021. Enforcing a prohibited rental restriction or failing to amend the governing documents will apparently expose the association to risk of incurring a $1,000.00 civil penalty as well.

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Until now, boards were given relatively broad discretion to adopt and enforce rental restrictions. The State understood that reasonable rental restrictions tend to preserve the residential character of the community by promoting stability in ownership, minimizing increases in insurance premiums, maintaining property values and avoiding transient tenancy. Now, attempting to address California’s housing and homelessness crisis, the Legislature has drastically undercut those initiatives. Unfortunately, this Bill may have negative downstream effects, such as decreasing affordability, given that investors will be incentivized to buy up homes in communities for rental purposes, thus decreasing the supply of homes for purchase.

What to do? Beginning January 1, 2021 boards and managers should immediately comply with the new law, by not enforcing contrary rental restrictions. Additionally, the law requires that the governing documents be amended to reflect these changes, so boards

need to work with legal counsel to determine what the next steps are: i.e., Does the board need to put the amendment to a vote of the membership? Can it amend without going through the voting process, simply to make the documents consistent with law? What other governing document provisions should be amended to mitigate the effects of AB 3182? Are local ordinances which conflict with AB 3182 still enforceable?

There are strong arguments on either side of the answers to these questions. For example, CC&Rs should be amended and put to a vote of the membership to bring the governing documents into compliance with AB 3182, because this creates a stronger document that is less susceptible to legal challenge down the line; additionally, CC&Rs are recorded with the county, so all future owners are presumed to know what rental restrictions govern the community. On the other hand, some will argue that an amendment and vote is not necessary, and instead, the association can just adopt a simple rule change to impose AB 3182-compliant rental restrictions.

This, and many other issues created by AB 3182 mean that sweeping changes could be coming to your community. It is critical that boards and managers consult with the association’s legal counsel to determine what, if any precautionary measures can be implemented for the community, ahead of January 1, 2021.

A.J. Jahanian, Esq. is an associate attorney with Beaumont Tashjian, where he devotes his time servicing the unique needs of the Firm’s clients throughout California. Mr. Jahanian’s devotion to residential and commercial common interest developments for the entirety of his career make him specialized to advise boards and management in the preparation and enforcement of governing documents and contracts, risk management, dispute resolution, fair housing compliance, and all other issues impacting community associations.

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PARAMETRIC INSURANCE TO THE RESCUE BY: MR. AUSTIN JAMES, CPCU, ARM, THE MCGOWAN COMPANIES

EARTHQUAKES, HURRICANES, HAILSTORMS AND OTHER CATASTROPHIC DAMAGE

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very year our country experiences catastrophic weather threats in a variety of forms. This could come from hurricanes, wildfires, hail storms, earthquakes, and blizzards. Many of these events can cause damage that reaches into billions of dollars. There are a lot of insurance companies that protect against these catastrophic claims, however most have high deductibles and there are a lot of exclusions. A product has arisen in the marketplace to fill the coverage gaps excluded by traditional insurance and help to pay for losses beneath the deductible. This is parametric Insurance.

How does Parametric Insurance differ from our current Insurance?

Parametric insurance is an index based insurance product that has been around for decades in the reinsurance space. Its goal is to provide immediate funds to the policy holder when a specific event has occurred within a measurable data set. Parametric insurance covers a specific peril (earthquake, hail, hurricane) which has a trigger (peak

ground acceleration/earthquake intensity, hail stone size, sustained wind speed) and has a trusted 3rd party data source (USGS, Corelogic, RMS etc). Some programs may also have on-site monitors for local activity as a backup to the main data providers. The policy will have certain thresholds which activate the limit of indemnity purchased and when those thresholds are met the policy limit is available for payment.

Limits and Scope of Coverage The limit of the policy is essentially a blanket limit for the insured that can be recouped to indemnify against any economic loss incurred as a result of the event. This can include items traditionally covered under insurance but underneath the deductible. It can also include any items not covered under the insurance policy but are still economic losses to the insured. This could include things like claims management fees from property managers, cosmetic damage to your structure, damage CONTINUED ON PAGE 10 ISSUE FOUR 2020 • CONNECT MAGAZINE

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PARAMETRIC INSURANCE: CONTINUED FROM PAGE 9

to outdoor property, engineering and safety certification costs, equity protection, the list is endless...

Unique Claim Resolution

PEARLS OF WISDOM CELEBR ATING 30 YEARS OF THE GREATER INL AND EMPIRE CHAPTER BY: PAST PRESIDENTS OF THE GREATER INLAND EMPIRE CHAPTER PRESIDENT IN 2014 MS. KIMBERLY LILLEY, CIRMS, CMCA BERG INSURANCE AGENCY

W

hen I became President of the CAI Greater Inland Empire Chapter, there was general confusion about what each person, committee, or board member’s goals were, how CAI National fit in, and overall, who was supposed to do what. I considered it to be my goal for the year to help people understand just where they fit in and how they could best contribute to making CAI and the Greater Inland Empire Chapter better.

First on the docket, Policies & Procedures at the board level. This document was completely overhauled to reflect the actual policies in place and the board codified the procedures that needed to be in place from one group to the next.

Next, the board gave specific “tasking” to each committee so they would each understand their goal: they would know, without having to wonder, what it looked like for them to be successful, according to the board’s overall (big picture) plan.

After that, the committees could flesh out exactly the steps they would take to achieve the tasking the board gave to them. The challenge here was not the committees coming up with ideas, it was the board wanting to jump in and micromanage the committees. It is a big adjustment for chapter boards to go from serving on committees (doers) to being chapter board members (visionaries), but knowing that there was a difference helped a lot in keeping each group in their individual “lanes.”

Finally, we communicated and interacted more with CAI National and were able to take better advantage of the information and training they could provide.

The challenge of clarity of purpose in a large organization is a big one. To achieve that end, good communication is needed, and clarity around what it means to lead is also important. All of this came into play in 2014 when we, as a Chapter, could easily say: “Challenge Accepted!”

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One of the most attractive qualities about parametric is its ability to pay rapidly and without adjustment. Typically the insured just sends in a signed statement of loss with their economic claims identified and their check is issued within weeks after verifying that the policy trigger was met. The other really great part is that it pays out regardless of your traditional property carrier’s claim determination. Your property carrier could deny a claim and a parametric policy would still pay. You could even buy only a parametric policy without traditional insurance cover.

Minimizes the Stress of Traditional Property Insurance Adjustment During a catastrophic event, insureds may find the claims process to be very stressful. They are joined in with thousands of other policy holders seeking payment and many times the process can drag out as adjuster resources are not infinite. Sometimes the value an insured receives from the carrier may not be what they were expecting or they may find an exclusion of coverage they didn’t fully understand before. In these scenarios, having the benefit of a parametric policy in place can be a godsend and a much needed relief to start the rebuilding process.

Over the next decade you will see more and more implementation of this type of coverage and it is worth exploring as an option at your renewal.

Austin James, CPCU, ARM is an expert in parametric insurance and catastrophic property placement. Feel free to reach out with any questions. He is able to secure this coverage for you through your existing retail insurance broker. He is an Associate Director of the CAT and Specialty Property Division of The McGowan Companies.

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THE 12 DAYS OF HOLIDAY LIGHTING

THE GOOD, THE BAD AND THE UGLY OF HOLIDAY LIGHTING. BY: MS. KIMBERLY WEISS, THREE PHASE ELECTRIC

T

he Holiday Season is here, and we know this year will be even more challenging, as homeowners will be looking at their lighting displays even more closely! HOAs spend thousands of dollars for the installation of beautiful holiday lighting displays, as their key to a festive season. Although holiday lighting can be pricey, it is a great idea. After all, community holiday lighting is a way to capitalize on the investment of living in a common interest development and boards that sponsor community holiday lighting displays allow their residents the opportunity to share in the joy, festivity, and delight. It creates a sense of community pride, neighborly camaraderie, local stature, and wholesome joy among many.

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On the other hand, the holidays also represent the pinnacle of stress for many people. There are pressures everywhere (especially this year) and the holiday lighting display is supposed to be a perfect illustration of the beauty and peace of the season. So when the lights are out or the garland falls, that individual who was already pushed to the threshold of insanity often seems to take the step over the edge.

It is impossible to ensure that a show will be perfect throughout the season because there are factors that are outside of anyone’s control – high winds, excessive rain and more. Yet many problems can be avoided, if you prepare your HOA well, and hire trustworthy installers.

TAKE PICTURES OF L IGHTING AS SETS BEFOR E INSTAL L ATION, TO EN SUR E YOU HAV E PROOF OF T HEIR CONDITION AND L ET YOUR INSTAL L ER KNOW, S O T HAT THEY WIL L BE S URE TO BE EXTR A CAREF UL !

Here are our 12 Days to Holiday Lighting Success: On the first day to HLS, beware of the grinch.

It’s a very emotional time and the slightest imperfection can turn one of Santa’s Elves into a Grinch. Just be ready, it’s not you.

On the ninth day to HLS, trim, trim and trim A nicely trimmed tree will show off the beautiful trunk and branches— and the canopy—but make sure the trimming is complete before the lights are installed.

On the second day to HLS, holiday lighting is an art.

Yet the guys throwing the lights in the trees are not always artists, the only way to know who cares enough to make it a great show is to know their work. Ask for references or at least photos of their past work.

On the tenth day to HLS, lookin’ uptown, or, not?

It can look amazing at night, but have you looked closely during the day? Your homeowners do, every day. Fast, messy lights hanging from the trees can look terrible during the day. See the second day.

On the third day to HLS, know the players.

Who’s doing what? And when? Usually, there is just the installer on small shows, but don’t forget the committee, landscaper, electrician, your therapist…

On the eleventh day to HLS, maintenance is crucial.

Weather, irrigation, vandals, anxious homeowners, or just tiny imperfections – they all must be addressed… and I mean, immediately!!!

On the fourth day to HLS, reputation is everything.

If not you, somebody has had experience with your vendors, pay attention at the water cooler.

On the fifth day to HLS, cover your ass-ets.

The community’s equipment is at risk during the season. Damaged light fixtures can easily cost more than the entire Holiday Lighting show.

Do not allow holiday lighting installers to tap existing light fixtures for power. Write this requirement into the contract or agreement. This is especially true for LED light fixtures. The fragile electronic components will be ruined if they are exposed to even a small amount of moisture.

You can protect your expensive light fixtures and LED components by providing receptacles at key locations to power holiday lighting shows.

This will ensure that installers don’t have to tap into light fixtures for power and also that you won’t have cords taped onto sidewalks or in other areas where they don’t belong.

On the sixth day to HLS, power, power and power.

Besides money, this is the biggest limitation. A standard incandescent strand of lights uses about 40 Watts. One circuit can handle 1920 watts max – someone competent should do the math. You’d be surprised…

On the twelfth day to HLS, the eleventh hour Whether it’s Thanksgiving, Christmas, New Year’s or just that special holiday party, your people must be there for you, or the twelfth hour may rhyme with “bell.”

A beautiful and festive show is possible and feasible at most every community, so prepare your HOA now, push up your sleeves, put on your elf cap, for a Happy Holiday season!

Golden Gift! Take pictures of lighting assets before installation, to ensure you have proof of their condition, and let your installer know, so that they will be sure to be extra careful! * Have an electrical contractor come out for a service call in September or October, to ensure your property is ready, and return in January to verify that everything is put back together correctly! * Kimberly Weiss is the President and CEO of Three Phase Electric, serving the Inland Empire, San Diego, Orange County and Cochella Valley.

On the seventh day to HLS, the dreaded GFI The Ground Fault Circuit Interrupter is the biggest enemy. It’s there to protect people, but will kill the joyous season. Bag ‘em, and tape all connections.

On the eigth day to HLS, LED light strings They can look like traditional lights and the price has come down too.

The energy savings can be up to 70%, but the labor and materials cost will be much higher– up to 200%. They can be re-used IF taken down and stored properly.

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Thanksgiving Cooking Classes PEARLS OF WISDOM CELEBR ATING 30 YEARS OF THE GREATER INL AND EMPIRE CHAPTER BY: PAST PRESIDENTS OF THE GREATER INLAND EMPIRE CHAPTER PRESIDENT IN 2015 MS. NANCY I. SIDORUK, ESQ. ADAMS | STIRLING PLC

L

eading a chapter during a milestone year is both a pleasure and a challenge. In 2015, CAI-GRIE celebrated its 25th anniversary. We’d grown from a handful of pioneering members into a flourishing yet far flung group of community association volunteer leaders, management professionals and business partners. Managing growth while maintaining the personal, approachable character that the Chapter had long been known for was a critical challenge. So was keeping our focus on key organizational purposes, both regionally and nationally.

The ultimate objective was to advance the Greater Inland Empire community association experience so that in another 5, 25 or more years, we would continue to be a vital organization, an important informational and educational resource, and a meaningful facilitator of personal, professional and community connections.

To meet these challenges, I reflected on our purposes, strengths and opportunities for development, calling on members to keep in mind throughout the year the Chapter’s core goals. I also reflected on our regional heritage, highlighting with a personal touch where the Greater Inland Empire has been and how it has continued to thrive. With communities growing and evolving under the watch of our “purple mountain majesties above the fruited plain,” we moved on to a new chapter. Today, with both new and ongoing challenges, it is reassuring to see the continued dedication and enthusiasm for community associations that CAI-GRIE provides. I know first-hand how much time and energy it takes to effectively lead and put your heart into a chapter, so I’d especially like to take this opportunity to thank its volunteers for their commitment to success.

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Join Us In 2021

WHAT’S A LOSS RUN REPORT?

BY: MS. KIMBERLY LILLEY, CIRMS,

D

CMCA

Your association has decided to get quotes your insurance coverage.

Something the agent/broker asks for every time to create the quote is the “loss run” report. Why? What IS it? And why is it running?

Ah, well, yes… Terminology can be confusing, for sure. In this case the carrier is pulling out one policy from all of their other policies and running a report about how much has been paid out in claims over a period of time. That is why you might see it referred to as a “loss history” report. This information is important from a business perspective: is this customer bringing in more money than they are using up in claims payments? If NOT, insuring them probably isn’t a good business decision.

Another reason for a carrier to look at loss runs is to get an idea of claims trends. Even if nothing has been paid out, six water claims in one year can indicate that there is a problem with the pipes. If the association and/or unit owner is not taking steps to remedy that, the underwriter can be pretty certain claims will get worse before they get better. Not a great risk for the carrier/underwriter to take on.

It is a good idea for an association to take a look at their own loss runs on a consistent basis. There may have been a claim that was filed that they didn’t know about. There may be a “reserve” (money put aside to pay for a claim – often high in a liability claim scenario) that is still there, even though the claim should be closed. That reserve is considered a loss during the renewal process…. It can be the reason you pay higher premiums for an entire year, when it shouldn’t be there in the first place!

So that’s the loss run (or loss history) report! Like the reserve study and the budget, loss runs can be a helpful tool in managing the finances of a community association.

Kimberly Lilley is the Director of Business Development for Berg Insurance Agency and can be reached at kimberly@ berginsurance.com.

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GROWING THREAT

SMALL BEETLES POSE A GROWING THREAT TO TREES IN INLAND EMPIRE COMMUNITIES BY: MR. RANDALL OLIVER, UNIVERSITY OF CALIFORNIA

A C ER T I FI E D AR B O R I ST S H O U L D BE FA M I L I A R W I T H BE ST P R AC T I C E S W I T H RE SP E C T TO B O T H M A I N TA I N I N G T R E E S AN D D I SPO S I N G O F IN F E ST E D WO O D A N D G RE E N WAST E .

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nvasive shot hole borers, small beetles that have damaged or killed thousands of urban trees in Los Angeles and Orange Counties over the past decade, now appear to be spreading through parts of the Inland Empire. The extent of their presence isn’t fully known at this time, but they already appear to be well established in some areas, particularly near the Santa Ana River basin.

Over the next couple of years, the Riverside County Agricultural Commissioner’s office and the Inland Empire Resource Conservation District will be conducting trapping and monitoring efforts to better evaluate the extent of infestation and determine priorities for tree removal and treatment.

However, even before the magnitude of infestation is determined, area residents and homeowner associations should be aware of the pest and its potential for devastating damage to the trees in their communities.

Unlike many insect pests, invasive shot hole borers infest a wide variety of tree species, including many common ornamentals, avocados and California natives. As much as a third of our urban forest potentially could be attacked by the tiny killers.

Invasive shot hole borers (ISHB) don’t actually eat wood, but they do cause structural damage when they tunnel into trees and create galleries where they introduce and “farm” a fungus to feed their larva. This fungus causes a tree disease called Fusarium dieback. Over time, as the fungus spreads within the tree’s inner layers, it disrupts movement of water in the tree. Deprived of water and nutrients, the tree suffers from branch dieback and breakage. Eventually, many infested trees die.

beetles do emerge to find new host trees, they aren’t attracted by pheromones, so the trap and kill technique isn’t an effective control method.

The best way to battle these bugs is to stop them before they spread to new trees. That requires awareness both of the pest and symptoms of infestation, as well as a willingness by associations and their residents to inspect and monitor their trees regularly. While it is unlikely to find a beetle on a tree’s bark, there are a number of signs and symptoms to confirm their presence.

Shot hole borers leave small, round entryholes – about the size of the tip of a medium ball-point pen. In addition, trees under attack can exhibit a variety of other signs of infestation that are explained and pictured at www.ishb.org.

While just a few years ago, there were no effective treatments for invasive shot hole borers, the science surrounding these pests and understanding of best management practices is advancing rapidly. For low to moderately infested trees, removal of actively infested branches and treatments with a combination of insecticide and fungicide have proven effective control measures (hence the importance of pinpointing infestations as early as possible). Treatment options include systemic pesticides that can be applied as a tree injection or as a soil drench and pesticide bark sprays (ideally timed in early spring and fall, when adult beetles are emerging). Heavily

infested trees may not be able to be saved and should be removed on a timely basis.

These beetles can survive in down wood for up to several months, so movement of green waste and firewood can spread these dangerous pests to other locations. Hence, correct disposal of infested plant material is of vital importance. Ideally, infested branches and wood from removed trees should be chipped and composted or solarized to ensure the beetles within them are killed.

A certified arborist should be familiar with best practices with respect to both maintaining trees and disposing of infested wood and green waste. HOA managers should consult with their contracted landscapers/ gardeners to ensure that they understand and follow such practices.

HOA’s and their managers can help further by using their existing homeowner communications to educate their residents about the threat posed by invasive shot hole borers and the fungus they carry. With coordinated action now, our communities can save their trees and avoid significant costs in the future.

Randall Oliver is the ISHB Communications Coordinator for University of California Agriculture and Natural Resources Statewide Integrated Pest Management.

Those dead and dying trees pose potential risks to homeowners and their properties due to falling limbs and adding fuel for fires. They also represent a liability risk to HOAs and their management companies and contribute to the ongoing spread of the beetles to other trees in the area.

Since most homeowners and associations aren’t aware of the problem, beetle infestations can cause extensive damage before they are identified. The beetles’ small size and cryptic lifestyle make them hard to spot and harder to control. Invasive shot hole borers spend most of their lives inside their galleries, which makes it difficult to kill them with pesticide sprays. And when female

Photo Credit of Univercity of California Irvine ISSUE FOUR 2020 • CONNECT MAGAZINE

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(8 4 4) 4 D E L P H I (8 4 4) 433-5744

INFO @ DELPHILLP.COM

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CONNECT MAGAZINE • ISSUE FOUR 2020

2021 CAI-GRIE MANAGER AND HOMEOWNER LEADER EDUCATION BY: CAI-GRIE CHAPTER STAFF

T

he 2020 health crisis forced us to switch the bulk of our education opportunities into virtual events and we received great feedback from the members about how convenient it was. So, with that feedback in mind, we are going to schedule 2021 education with a mix of in-person and virtual opportunities so that we can better serve our members’ individual needs. This new plan creates a variety of opportunities for our Business Partners to connect with Manager and Homeowner Leaders.

As in previous years, CAI-GRIE will continue to offer education at Education Expos as well as individual seminars that for 2021, also includes CAI-National M-100 and M-205 PDMP courses. CAI-GRIE has scheduled six (6) Education Expos every-other-month for Managers and Homeowner Leaders to further their education and learn what services the Business Partners have to offer.

For those that are unaware, Education Expo’s all begin by offering Managers and Homeowner Leaders the opportunity to attend a two-hour education course that will count toward their Continuing Education Units (CEUs) need for their designations. After the education portion of the day, Attendees are ushered to the Expo (trade show portion) to experience what the Business Partners have to offer.

Registration for all these opportunities will be announced on the Chapters social media accounts, email and website, CAI-GRIE.org.

4

FEB

17

FEB

6

APR

3

JUN

15–16 JUL

TBD JUL

5

AUG

TBD AUG

9

SEP

TBD SEP

TBD OCT

TBD DEC

| | | | | | | | | | | |

IN-PERSON

EDUCATION EXPO SILVER LAKES SPORTS COMPLEX NORCO, CA

PROFESSIONALISM THROUGH DESIGNATIONS GREG SMITH

VIRTUAL

HELD VIRTUALLY ON ZOOM IN-PERSON

EDUCATION EXPO PECHANGA RESORT CASINO TEMECULA, CA

IN-PERSON

EDUCATION EXPO BIG LEAGUE DREAMS: PERRIS LOCATION TBD

IN-HOUSE

M-205 PMDP SPEAKER TBD

CHAPTER OFFICE, RIVERSIDE, CA

ONLINE EDUCATION COURSE TOPIC TBD

VIRTUAL

HELD VIRTUALLY ON ZOOM IN-PERSON

EDUCATION EXPO RIVERSIDE CONVENTION CENTER RIVERSIDE, CA

ONLINE EDUCATION COURSE BASIC ESSENTIALS

VIRTUAL

HELD VIRTUALLY ON ZOOM IN-PERSON

EDUCATION EXPO PECHANGA RESORT CASINO TEMECULA, CA

ONLINE EDUCATION COURSE ADVANCED ESSENTIALS

VIRTUAL

HELD VIRTUALLY ON ZOOM

ONLINE EDUCATION COURSE TOPIC TBD

VIRTUAL

HELD VIRTUALLY ON ZOOM IN-PERSON

EDUCATION EXPO VICTORIA GARDENS CULTURAL EVENTS CENTER RANCHO CUCAMUNGA, CA

ISSUE FOUR 2020 • CONNECT MAGAZINE

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CONNECT MAGAZINE • ISSUE FOUR 2020

2021 CAI-GRIE EVENTS CALENDAR | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |

15

JAN

18

2020 TOPS EVENING GALA PECHANGA RESORT CASINO TEMECULA, CA

5

AUG

27

JAN

MARTIN LUTHER KING JR DAY CHAPTER OFFICE CLOSED

AUG

28

AXE THROWING SOCAL AXE THROWING

TBD

JAN

4

FEB

15

FEB

17

FEB

17–24 FEB

5

MAR

6

APR

23

APR

14

M AY

31

M AY

3

JUN

24

JUN

TEMECULA, CA

EDUCATION EXPO SILVER LAKES SPORTS COMPLEX NORCO, CA

AUG

SEP

2

OCT

JUL

15–16 JUL

29

JUL

TBD JUL

HELD VIRTUALLY ON ZOOM

TEMECULA, CA

ONLINE EDUCATION COURSE ADVANCED ESSENTIALS HELD VIRTUALLY ON ZOOM

MONTE CARLO PECHANGA RESORT CASINO TEMECULA, CA

11

MURRIETA, CA

OCT

COLUMBUS DAY CHAPTER OFFICE CLOSED

EDUCATION EXPO PECHANGA RESORT CASINO

OCT

22

OKTOBERFEST LOCATION TBD

TEMECULA, CA

GOLF TOURNAMENT LOCATION TBD

TBD OCT

LOCATION TBD

ONLINE EDUCATION COURSE TOPIC TBD HELD VIRTUALLY ON ZOOM

LOCATION TBD

CORNHOLE TOURNAMENT CITRUS PARK RIVERSIDE, CA

MEMORIAL DAY CHAPTER OFFICE CLOSED

EDUCATION EXPO BIG LEAGUE DREAMS: PERRIS LOCATION TBD

COUNTRY FAIRE LONGSHADOW RANCH WINERY TEMECULA, CA

TBD NOV

11

4TH OF JULY OBSERVED CHAPTER OFFICE CLOSED EDUCATION: M205 CHAPTER OFFICE RIVERSIDE, CA

IE OLYMPICS DAVE AND BUSTER’S

THANKSGIVING COOKING CLASS CLAREMONT CHEFS ACADEMY CLAREMONT, CA

NOV

VETERANS DAY CHAPTER OFFICE CLOSED

TBD

THANKSGIVING COOKING CLASS CLAREMONT CHEFS ACADEMY

NOV

25–26

CLAREMONT, CA

NOV

THANKSGIVING CHAPTER OFFICE CLOSED

TBD

EDUCATION EXPO VICTORIA GARDENS CULTURAL EVENTS CENTER

DEC

5

ONLINE EDUCATION COURSE BASIC ESSENTIALS

EDUCATION EXPO PECHANGA RESORT CASINO

TBD

MINIATURE GOLF MULLIGAN FAMILY FUN CENTER

TBD

9

ONLINE EDUCATION COURSE PROFESSIONALISM THROUGH DESIGNATIONS

HELD VIRTUALLY ON THE RACERY APP/SITE

BOWLING TOURNAMENT TBD

LABOR DAY CHAPTER OFFICE CLOSED

SEP

VIRTUAL RACE REGISTER ON CAI-GRIE.ORG

RIVERSIDE, CA

6

SEP

PRESIDENTS DAY CHAPTER OFFICE CLOSED

HELD VIRTUALLY ON ZOOM

EDUCATION EXPO RIVERSIDE CONVENTION CENTER

23–31 DEC

RANCHO CUCAMUNGA, CA

CHRISTMAS OBSERVED CHAPTER OFFICE CLOSED

2 0 2 2 D AT E S

ONTARIO, CA

JAN

3

NEW YEARS DAY OBSERVED CHAPTER OFFICE CLOSED

ONLINE EDUCATION COURSE TOPIC TBD

TBD

2021 TOPS EVENING GALA PECHANGA RESORT CASINO

HELD VIRTUALLY ON ZOOM

JAN

TEMECULA, CA

CUT AND SAVE CALENDAR Calendar is subject to change. For the most up-to-date information, visit CAI-GRIE.org. For Questions, call the Chapter office at 951-784-8613 or email info@CAI-GRIE.org.

ISSUE FOUR 2020 • CONNECT MAGAZINE

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5029 La Mart, Suite A Riverside, CA 92507-5978 info@CAI-GRIE.org www.CAI-GRIE.org