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Weekly Update 10 23 26

Page 1

Weekly Update

Jaxon Arlington, Texas

581

Team Members

72

22,051

Properties

Units

October 23, 2026


Saray Martinez

has the CAF Wow Factor! Villas at Chase Oaks

Plano, Texas

Property Manager

September 2024

This week, I want to recognize Property Manager, Saray Martinez for her compassion and dedication during a devastating fire at Villas at Chase Oaks. Faced with a crisis she had never experienced before, Saray stepped up without hesitation. She worked tirelessly throughout the night, coordinating with the Red Cross, comforting displaced residents, and securing temporary housing for families who had just lost their homes. She handled an incredibly difficult situation with professionalism, composure, and genuine compassion.Her efforts haven't stopped there! Saray is now spearheading a donation drive to help affected families begin rebuilding their lives. Saray, your compassion and dedication truly embody the WOW Factor! Thank you for going above and beyond when our residents needed you most. Your efforts have not gone unnoticed, and we appreciate you! - Melody Morgan, AVP People Matter. Performance Counts.


c r e e S t r Shops a t S l l A #GrowWithUs

92%

JERRY MARISCAL Leasing Professional Wimbledon Lewisville, Texas

People Matter. Performance Counts.


We We are are excited excited toto welcome welcome you you toto the the family! family! #GrowWithUs

DANIELLE DONALDSON Property Manager Victory North League City, Texas

MATTHEW ELIZONDO Assistant Maintenance Thorbury at Chase Oaks Plano, Texas

SAMMY QUIROZ Leasing Professional Victory North League City, Texas

LUIS NAVARRO AVENDANO Make Ready Landing at McCallum Dallas, Texas

LUCIUS ANTHONY Make Ready AVA Dallas, Texas

People Matter. Performance Counts.


h s o u y l touts k e e w positive review spotlight I’ve lived here for two years and I’m getting ready to renew my lease again. The maintenance guys are always nice and willing to help with anything. The new property manager, Cory, is awesome. He’s currently helping me upgrade from a one bedroom to a two bedroom, and I hope I can stay here for years to come!

Now that I’ve settled in, I want to thank Mixie for meeting me where I was during the application process and helping with everything after, from setting up electricity and maintenance orders to getting all my documents in order. It was the way she handled it that stood out. Thank you again!

People Matter. Performance Counts.


TOP PERFORMER RAINDANCE

JAN BAKER (PM) & JULIE MCQUAIN (RM)

WIMBLEDON

ELLE LOPEZ (PM) & GEORGE SMITH (DM)

PRESCOTT PARK

ALEJANDRA LOPEZ (PM) & LEXI SMITH (RM)

CARLYLE TOWHNHOMES

CHRIS TOY (PM) & BRIANDA COOPER (DM)

TIMBER VIEW

KENDALL SORRELS (PM) & JULIE MCQUAIN (RM)

OVERLOOK PALESTINE

STEPHANIE ADMIRE (PM) & LEXI SMITH (RM)

JAXON

JAMIE WEBB (PM) & CEANN ROBINSON (DM)

AUTUMN CREEK

MANUEL ARREOLA (PM) & CARRISSA WOODS (DM)

VILLAS AT CHASE OAKS

SARAY MARTINEZ (PM) & CHIP CROOKS (DM)

THE GRIFFIN

JORDYN SHEDD (PM) & CHIP CROOKS (DM)

Q3 GOLDEN HAMMER TOP TEN

WRAY NORTH DALLAS

EDNA ONTIVEROS (PM) & SHANICIA BICKEMS (DM)

CARLYLE TOWNHOMES

CHRIS TOY (PM) & BRIANDA COOPER (DM)

TAYLOR COMMONS

SHANNON COLLETT (DM)

THE CROSBY

JESSICA RICHARDS (PM) & SHANNON COLLETT (DM)

VILLAS AT 1404

JEWEL CORNER (PM) & SHANNON COLLETT (DM)

GREENWOOD CREEK

PERCY CAPTAIN (RM)

THE PLACE

NIKKI ISLAND (PM) & GEORGE SMITH (DM)

BELMOND

MAGGIE RUIZ (PM) & ALYSSA WALDIE (DM)

THE GRIFFIN

JORDYN SHEDD (PM) & CHIP CROOKS (DM)

4443 OCEAN DRIVE

MORGAN POSADA (PM) & HEATHER ALMQUIST (DM)


TOP LEASING D I A M O N D C L U B

DALIA CAZARES

VISTAS TWO 52 | SAN ANTONIO, TEXAS

VIVIANA VIRUEL

TIDES ON WESTCREEK | FORT WORTH, TEXAS

JOHNSIE THOMAS

VILLAS AT CHASE OAKS | PLANO, TEXAS

LORENA MENDEZ

POST OAK PLACE | EULESS, TEXAS

JEFFREY OLIVAREZ SOLARA | SAN ANTONIO, TEXAS

AMANDA FLORES

VISTAS TWO 52 | SAN ANTONIO, TEXAS

BIANCA GONZALEZ

PRESCOTT PARK | FORT WORTH, TEXAS

CHANDY TORRES

SIERRA WALK | GLENDALE, ARIZONA

STEFAN SIDES

HAVEN | DURANT, OKLAHOMA

AMBER MOODY

WASHINGTON | ARLINGTON, TEXAS

People Matter. Performance Counts. Counts. People Matter. Performance


Q3: JUL 1 - SEPT 30 TOP PERFORMER Renewal Retention Percentage Economic Occupancy vs Budget occupancy Secret Shop Scores SatisFacts Surveys

GOLDEN HAMMER Outstanding Work Orders Maintenance Expense vs. Budget Maintenance Shop Inspection Curb Appeal Inspection

CAF SHOP STANDARDS

Franciscan at Bear Creek Euless, Texas

People Matter. Performance Counts. Counts. People Matter. Performance


SOCIAL EVENTS

People Matter. Performance Counts. People Matter. Performance Counts. People Matter. Performance Counts.


Forest Ridge Dallas, Texas

Brooke’s Quote of the Week “The moment you give up is the moment you let someone else win” - Kobe Bryant

#GrowWithUs


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