Ingram Micro July 2019

Driving digital Choose transformation sustainable in the costcloud savings.

Now is the time to modernise.

Save up to 78% in total cost of ownership by migrating your on-prem infrastructure to Azure, and see an ROI of up to 233% with Windows 10. Learn how.

02

Enabling technology transformation to the

cloud

03

WRITTEN BY

SOPHIE CHAPMAN PRODUCED BY

JAKE MEGEARY

w w w.i ngra mmi c ro c lou d . ca

INGRAM MICRO

As the technology industry evolves, Ingram Micro continues to enable digital transformation with the cloud

I

ngram Micro is an emergent leader in the global technology sector; dedicated to enabling its customers and its entire

organization to achieve technological transformation. “Technology underpins our organization and the pressure is on to get it right. To achieve a 04

competitive advantage, companies must align with the evolving landscape. Ingram Micro is well poised to meet the demands of this evolution,” says Greg Onoprijenko, Director of Cloud for the company’s Canada operations. “We’re continuously innovating to maintain relevancy for our customers and our entire organization.”

As the world’s largest technology distributor, the company provides a wide array of products to its customers including laptops, smartphones, printers and IT infrastructure and services to its wide variety of customers, reaching from retail to telecommunications to value-added resellers (VARs). In Canada, Onoprijenko heads the company’s fastest-growing division: Cloud. “As customers transform their businesses and start to adopt more cloud services, their dependence on the IT channel for guidance

05

w w w.i ngra mmi c ro c lou d . ca

INGRAM MICRO

06

“ Technology is extremely important to us, and there’s a lot of pressure to get it right” — Greg Onoprijenko, Director of Cloud Canada Ingram Micro

CLICK TO WATCH : ‘INGRAM MICRO CLOUD OVERVIEW’ 07 has become increasingly critical to

backup and recovery, and communica-

their success,” he says. “This increase

tions and collaboration services.

in demand has resulted in revenue

The third unit is the Infrastructure-as-a-

growth as we develop more solutions

Service (IaaS) team. “The IaaS team is

in the portfolio and add a larger staff to

completely focused on data centre

support the demand. We’re fortunate

transformation and public cloud

to be leading an extremely profitable

infrastructure. The solutions we sell

and fast-growing business.”

within that portfolio include Microsoft

The company’s Cloud operations

Azure, Amazon Web Services, and

are divided into three business units.

IBM Cloud,” explains Onoprijenko.

The first is the Microsoft team, which

“One of the competitive advantages

primarily focuses on Office 365 and

we have in the Cloud division is just the

the associated licensing models. The

sheer breadth and depth of the team.

second unit addresses Software-as-a-

We have over 1,500 dedicated cloud

Service (SaaS), such as cloud security,

employees globally, with extensive w w w.i ngra mmi c ro c lou d . ca

INGRAM MICRO

08

industry experience. For our custom-

another clear differentiator that

ers and channel partners who need

separates it from its competitors.

guidance and advice, we have the

Ingram Micro offers a fully automated

industry’s best team to lean on,”

platform that enables cloud services

comments Onoprijenko. As Ingram

transactions with centralized dash-

Micro transforms its business model,

boards, reporting and support.

change management across the

“The platform covers any need that

company has its challenges. To

a partner may have when delivering

effectively combat these challenges,

cloud services,” he continues.

Ingram Micro’s Cloud team is continu-

“As channel partners become mature

ously providing education to ensure

and more successful in the cloud, they

that “the entire company is aligned

recognize that automation is critical to

with the cloud strategy.”

scale their businesses and that they

The company’s platform strategy is

need to have their eCommerce platform

to transact cloud services. Our global cloud service offerings make us a logical option for these companies.�

As customers within the technology sector shift towards an as-a-service model, Ingram Micro is adapting its strategy. “Instead of customers buying and owning IT products, the evolution is towards everything-as-a-monthlyfee. That puts pressure on the IT channel partners to evolve and change to meet customer demands. It also puts pressure on IT distributors to change how they deliver solutions to the market. Finally, the onus is on the

E XE CU T I VE PRO FI LE

Greg Onoprijenko, Greg Onoprijenko is Director of Cloud for Ingram Micro Canada. He provides overall strategy, guidance and leadership for Ingram Micro’s cloud services business unit. He assumes all esponsibilities of the cloud business in the Canadian market which includes sales, marketing, vendor management, and new strategic alliances.

w w w.i ngra mmi c ro c lou d . ca

09

Choose growth.

Employee expectations are rising.

60% of employees expect their employers to provide the latest technology. See how you can use modern tools to attract and retain the best talent.

vendors, who are ultimately creating these products and services to evolve,� reveals Onoprijenko. To embrace the change in demand for both hardware and software products, Ingram Micro is increasingly introducing new service options, with Onoprijenko claiming they are leading the industry.

Onoprijenko cites traditional software licensing as an example, with customers purchasing the licenses and associated maintenance to own and manage. With the current evolution underway, firms are moving away from owning these licenses, instead opting

for a pay-as-you-go alternative to access the software, which typically resides in the cloud. “It’s an evolution.

A lot of the channel partners recognize this and are proactively transforming their companies. While some companies recognize the need to change, and that they need help with it, others are unresponsive to change and risk getting left behind.” With the experience of the Cloud team, Ingram Micro can offer its partners guidance and knowledge through seminars, educational opportunities and one-on-one

“ We recently moved the entire company to Microsoft Office 365 instead of hosting the solution ourselves” — Greg Onoprijenko, Director of Cloud Canada Ingram Micro 11

w w w.i ngra mmi c ro c lou d . ca

INGRAM MICRO

coaching, differentiating the firm from its competitors. “We can surround our clients with resources which can guide them along and motivate them to change proactively,” he adds.

As well as enabling its customers to advance their operations, Ingram Micro is working towards the same goal of innovating its functions internally. “We’re changing our business model and evolving to the cloud.

We previously had large data centres with IT infrastructure that serviced the 12

entire company. As an example, we recently moved the entire company to Microsoft Office 365 instead of hosting the solutions ourselves. We also standardized the entire company on Microsoft Dynamics CRM, versus hosting our own.”

With cloud adoption increasing at such a rapid rate, one of the company’s biggest challenges is to compete with other businesses taking advantage of the advancement. “Everybody understands the opportunity and is pursuing it. Ingram Micro envisioned this opportunity before our competitors and started delivering cloud services about 12 years ago. We certainly

$50bn Approximate revenue

1979

Year founded

33,000

Approximate number of employees

w w w.i ngra mmi c ro c lou d . ca

13

INGRAM MICRO

Choose sustainable cost savings.

Now is the time to modernise.

Save up to 78% in total cost of ownership by migrating your on-prem infrastructure to Azure, and see an ROI of up to 233% with Windows 10. Learn how.

CLICK TO WATCH : ‘RENEE BERGERON, INGRAM MICRO CLOUD, CLOUD SUMMIT X KEYNOTE’ 15

“ Everybody understands the opportunity and is pursuing it.

Ingram Micro saw this opportunity before our competitors”

invested early,” Onoprijenko says.

Within such a competitive industry, the company has the advantage of its hardworking team with its breadth of knowledge, as well as its years of experience in the sector. As the firm continues to grow, the cloud will be a foundational part of its strategy.

— Greg Onoprijenko, Director of Cloud Canada Ingram Micro

w w w.i ngra mmi c ro c lou d . ca

Ingram Micro Canada Headquarters 55 Standish Court, Mississauga, ON Canada www.ingrammicrocloud.ca