Business Review Australia - February 2015

WWW.BUSINESSREVIEWAUSTRALIA.COM | February 2015

WHY IT’S OK FOR

LEADERS

TO NOT BE LIKED IN A WORLD OF “LIKES”, AIM TO BE RESPECTED INSTEAD THE INTERNET OF THINGS COMES TO THE ENTERPRISE AUSTRALIA’S 10 FAVOURITE SURF BRANDS

EDITOR’S COMMENT

CONTRIBUTORS

Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.

-Peter Drucker

Alexandra Tselios Alexandra is a Business Consultant and Publisher of The Big Smoke. Alexandra has a diverse background in corporate, public and creative fields and is an expert business consultant.

Chris Gray At Red Hat, Chris has global responsibility for strategic partner initiatives and worldwide sales within the embedded and Internet of Things market. His extensive experience with hundreds of embedded partners and customers across numerous and diverse industries has given him a unique perspective on this explosive growth area. He has led the global expansion of Red Hat’s Embedded and Internet of Things business in over twenty countries and continues to lead Red Hat’s mission as the open source leader in embedded and intelligent systems solutions.

Everything online seems to have a ‘like’ button.

Pictures, status updates, blog posts, news, videos, bands: everything and everyone has the opportunity to be ‘liked,’ both by friends and families and people who they don’t even know.

But is likeability a leader’s best trait? There are arguments for both sides of the fence, but in this issue, Alexandra Tselios explores the reasons why a leader’s goals should not focus on being liked.

In our technology section, we explore the Internet of Things and its arrival to the enterprise. CES 2015 just wrapped up as I am penning this, and the big topic there was the IoT’s presence in the home. Chris Gray from Red Hat explores how the IoT can change businesses, and how smaller businesses can jump on this bandwagon. And as it’s the summer holiday in Australia, what better way to end our issue than with our Top 10 list of Oz’s favourite surf brands?

Enjoy the issue!

Laura Close Editor laura.close@wdmgroup.com

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CONTENTS FEATURES This month we focus on the customer experience with the latest technology

6 Leadership

Likeability Is a Bonus

14 Technology

The Internet of Things Comes To The Enterprise

22 Top 10

Australia’s 10 Best Surf Brands

COMPANY PROFILES

122 Cut and Fill Pty Lt

MANUFACTURING 34 Flying Machine 48 CNH Industrial

34 Flying Machine

88 In2Motion and Global kaizen Group

62 New Zealand Manufacturers and Exporters Association

MINING 70 NEPEAN Mining

HEALTHCARE 80 Sir Charles Gairdner Cancer Centre

70 NEPEAN Mining 4

February 2015

106 Titan Marine Engineering

td

88 In2Motion and Global kaizen Group 98 UCB Pharmaceuticals

ENERGY 106 Titan Marine Engineering

EXPLORATION 114 TDC Drilling

CONSTRUCTION

136 Concrib

136 Concrib 148 Shamrock Civil

FOOD 162 Gravure Packaging

SUPPLY CHAIN 170 Kings Transport & Logistics

162

Gravure Packaging

122 Cut and Fill Pty Ltd

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LEADERSHIP

LIKEABILITY IS A BONUS: ACHIEVING BEST RESULTS IS THE MAIN GOAL OF LEADERSHIP Alexandra Tselios explains why leaders shouldn’t always aim to be liked.

W R I T T E N B Y: A L E X A N D R A T S E L I O S , B U S I N E S S C O N S U LT A N T AN D PU BLI S H E R O F TH E B I G S M O KE .

LEADERSHIP AT UNIVERSITY, I remember the amount of theory we had to learn about leadership was intense, but people generally settled into two key areas—you were either an autocratic or a paternalistic leader. We even did quizzes that would determine where on the spectrum we sat and the likelihood of our success.

But in the real world, learning how to truly be a leader is very different from actually being one, and in my experience the people around you and the circumstances you face really do define who we are as so-called ‘leaders’. I am not going to re-invent the wheel on leadership theory, but one thing I know is that the goal of leadership should not be to always be liked.

Sure, you don’t want to be a leader who is hated by all, but you also don’t need to go to sleep at night concerned if someone in your office does not like you personally. It actually, at times, does not matter. What does matter is that you are seeing your leadership style impact your environment in such a way that your team is fulfilled and the results are tangible.

I would argue that a leader is less likely to be effective if they are 8

February 2015

Being a leader and the boss means you can’t be friends with everyone. In fact,this shouldn’t even be your goal.

LEADERSHIP

Leaders stand out from the pack, and often think differently from their employees. affected by their own likability. Human beings are dichotomous creatures; one person’s strong personality type that is endearing is another person’s nightmare. I don’t believe there is a onesize-fits-all approach to leadership, and while learning as much as one can about the theory can be valuable, I find it hard to accept that someone can truly replicate another person.

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There will be things we do that will be flawed and things that we do that will be effective. You can read all the theory you like, but if no one wants to follow you, all the leadership books and articles about being likable in the world are not going to help.

When leading a company, likability shouldn’t be a goal, but having people engaged and customers coming

LIKEABILITY IS A BONUS

back should be. There are many paths to achieving this and becoming inauthentic in the hopes of being liked is simply not one of them.

As a leader, you will at times need to make decisions you don’t want to make. You may have to cut loose someone who is wasting your organisation’s resources, or you may reject a deal because it does not fit in with the company’s core values.

These things are not easy to do for some, and it certainly won’t make you the most popular person at the office morning tea that day, but true leaders know that it’s a necessary action at times, and they are capable of moving forward with the right thing for the company.

I read recently an article on the habits of exceptionally likeable people and I realized how misleading the title

When leading a company, likability shouldn’t be a goal, but having people engaged and customers coming back should be.

was. You see, it should have been called habits of persuasive people, or habits of people who have disciplined emotions. But likable? It’s a mistake to make this a key part of your governance strategy.

By focusing on being the most-liked person in the room you are at risk of making decisions that feel good in the moment, or get you immediate praise, rather than what is right. Focusing on being authentic, visionary and effective means that some people will intuitively like you and follow your strategies, but there will be some people who won’t resonate with you as a person.

Does it really matter to you that every single person remembers to send you a Christmas card? Or is it more important that people believe that you will make the right decisions, not just for the company, but for them as individuals?

It has never fazed me to let someone go in a company, not because I am callous or uncaring but simply because I perhaps identified they were the wrong fit. They may be better suited in a different environment, they may feel apathetic or may just not agree with the direction your 11

LEADERSHIP

Not aiming for likeability doesn’t mean you have to be rude. Tough tasks com company is headed, and sometimes that means they can’t stay. Ultimately, I would rather impact someone’s life and add value to it—and I can’t do that if I am solely concerned with ensuring everything I say and do is to their liking.

Some of the people who have taught me the most and encouraged me in my career have been people I respected. I like the lady who sells me my Ristrettos 12

February 2015

down the road; she is lovely, chirpy and happy-go-lucky! Am I going to follow her lead and put my career on the line because of that? Not at all—I would rather discern she is worth following by looking at other areas.

I would watch how she makes decisions and why, the way she treats others and if her career is headed in a way that I would like to emulate or

me with the job, but handle them with class.

Learning how to truly be a leader is very different from actually being one.

add to in some capacity. The fact that she is also likable is irrelevant. I would rather people ‘like’ working alongside me rather than just being ‘liked’ for the sake of it. They are the people I can build and create with and add value to.

If your focus as a leader is just to be liked rather than add value; it is likely to be a path that fails both yourself and those in your team.

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TECHNOLOGY

The Internet of Things isn’t just for home automation the biggest companies anymore. See how the IoT ca connect data for your enterprise.

THE INTERNE OF THINGS COMES TO THE ENTERPRISE W R I T T E N B Y: C H R I S G R AY, D I R E C T O R , E M B E D D E D A N D I NTE LLI G E NT SYSTE M S , R E D H AT

n or an

ET

E

TECHNOLOGY THE INTERNET OF Things (IoT) describes a networked computing system where applications intelligently monitor and control remote sensors, mobile devices and smart machines, and where devices such as actuators, valves and switches are connected and communicating.

The resulting data can automate processes, eliminate inefficiencies and accelerate business innovation. IoTdriven intelligent systems are actually a ‘system of systems’ deployed in cloud, datacentre and field environments.

By gathering and analysing massive amounts of data, this wave of increasingly intelligent systems can help organisations make more accurate and well-informed decisions.

And by intelligently controlling remote devices, next-generation applications will help improve automation and optimise business processes.

Until now much of the discussion about the Internet of Things (IoT) has centred on consumer products like wearable devices, smart cars and appliances. These devices, aimed at delivering better control over consumers’ lives, are provoking thoughtful discussions in boardrooms and strong investment from venture 16

February 2015

With train conductors, there’s alway or slowing down trains situationally. capital firms. This is unsurprising given the natural fascination with ways to use technology to improve our lives.

The rapid development of futuristic technology gives hope that solutions to complex problems and challenges can be found.

The Possibilities Are Endless When it comes to an IoT approach in the enterprise, the full range of possibilities continues to grow and the

ys room for error. The IoT could automate all trains in one area, speeding up . impact of these technologies is likely to fundamentally revolutionise the way enterprises do business. Some of the resulting advancements in productivity and flexibility can almost compare with the advancements seen thanks to the advent of computing itself.

The process has been prohibitively expensive for most organisations— until now—but the evolving economics of the IoT architecture make it possible for every business to benefit.

But enterprises can only benefit from the IoT if their architecture is fast and reliable enough for instant information and decision-making.

Distributed devices can gather invaluable data, which can be analysed for better decision-making and revenue-generation. For example, rail transport can be transformed by an IoT approach. In the traditional model, a train driver is in control of the train’s speed and manually adjusts 17

TECHNOLOGY

Multi-tiered architectures for the Internet of Things gets more complex and expensive as you add tiers. it if another train is too close or there is a reason to slow down or speed up. These decisions rest with the individual drivers and there is room for errors and inefficiency. Using an IoT approach, the rail company can operate a centralised system that knows exactly where all the trains are at any given time. It can automatically adjust the speed for safety and to 18

February 2015

improve things like timetable efficiency and resource consumption.

Different Architecture Because of the mission-critical nature of IoT in the enterprise, there need to be fundamental differences in the architecture.

For consumer-driven IoT use cases a two-tier architecture is typically

THE INTERNET OF THINGS COMES TO THE ENTERPRISE

used. The device itself (the first tier) connects directly back to a cloud- or datacentre-based service (the second tier). The analysis occurs at the datacentre and, if action is required, then this is transmitted back to the device. Because consumer devices do not usually require time-critical decisions, this process does not negatively impact the application’s performance. For example, if a consumer uses a smartphone to instruct the home thermostat to turn up the air conditioning, it is usually not a problem if it takes a minute or so to complete the action.

This is not true in an enterprise environment where decisions can be measured in fractions of a second.

Taking the example of the automated train control system, a minute’s delay in reducing the speed of a train can

Much of the discussion about the Internet of Things (IoT) has centred on consumer products like wearable devices, smart cars and appliances.

result in a catastrophic accident.

Or if the under-voltage sensor in an electrical grid took minutes to bring additional capacity online when voltage started to drop, entire power grids could go down and the costs to industry could be massive.

Another consideration is the bandwidth required for IoT applications. When the consumer is paying for the bandwidth it doesn’t matter how much bandwidth the application requires.

By contrast, in an enterprise every byte counts and shaving just a single byte from a message can save the organisation millions of dollars in transmission costs in industrial IoT use cases. So it is crucial for enterprises to consider bandwidth implications when designing IoT applications.

With these considerations in mind it becomes clear that the traditional twotier architecture is simply too slow for important data and too expensive for unimportant data. A better approach is to build a three-tier architecture that includes a new, functionally capable middle or controller tier.

Near-Field Processing Adding this third tier between the device 19

TECHNOLOGY

Home automation, which is often controlled from your mobile device or in-ho and the datacentre effectively brings datacentre functionality closer to the device. It can collect, analyse and take action based on data from its connected sensors and devices. The middle tier must be smart enough to take the required action quickly while sending only the most important summary data back to the main datacentre.

This concept is known as Near Field Processing. It lets decisions be made as close as possible to the edge of the 20

February 2015

network, so less data has to travel all the way back to the main datacentre. This minimises transmission costs and lets enterprises go from data to decision faster. The reduced time and bandwidth means that the IoT can become a business reality for enterprises.

In the past, organisations required very deep pockets to benefit from the process of gathering data from distributed devices, analysing it and using it to drive better

ome screen like this, is an example of a one-tier architecture.

‘The process has been prohibitively expensive for most organisations—until now—but the evolving economics of the IoT architecture make it possible for every business to benefit.’

decision-making and increased revenue. The economics of the IoT architecture are bringing these benefits into reach for more and more organisations thanks to cheaper hardware, the ubiquitous nature of connectivity, the increasing acceptance of big data and its analysis, and the ability to develop new architectures. With the right approach, every enterprise can benefit from an IoT approach.

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TOP 10

Australia’s

10

Best Surf Brands

The late 60s and 70s may have been the golden age of surfing in Australia, but these brands—old and new alike—are thriving on beaches Down Under.

W R I T T E N B Y: L A U R A C LO S E

TOP 10

10. THE CRITICAL SLIDE SOCIETY Self defined by Rama McCabe, creative director, as “Art, surf & fun,” The Critical Slide Society joined the pantheon of surf brands in Australia in September of 2009. What started as a small partnership in a beachside cottage between Jim Mitchell and Sam Coombes, former employees of Mambo, has turned into a brand that is sold in select retail stores in Australia, USA Canada, Spain and Japan.

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TCSS started out as a blog where the two would document favourite surf and pop culture artists. The blog spawned a small clothing collection which is what has grown into today’s line. This year, McCabe shares that the brand has “gone a little tougher and less fruity then where we have been. This is a reflection of the brand maturing and catering for an ever changing market.”

A U S T R A L I A’ S 1 0 B E S T S U R F B R A N D S

9. HOT TUNA The end of the 60s and throughout the 70s was the beginning and heyday for surf culture in Australia, leading to several iconic surf brands still in business today. Hot Tuna claims the title “one of surfing’s authentic brands,” and is committed to its original values: great surf clothing, the sport and spirit of surfing worldwide, and good times.

Hot Tuna has sponsored surfing events such as the WQS Hot Tuna Central Coast Pro at Soldiers Beach on the Central Coast of New South Wales, the Hot Tuna Summer Classic at Gunnamatta Beach on the Victoria coastline in Australia and the Hot Tuna Summer of 69 at St Agnes in Cornwall, United Kingdom.

8. RIP CURL Rip Curl is one of the “big three” surf brands to come out of Australia (along with Billabong and Quiksilver).

The company was founded in 1969

by Doug Warbrick and Brian Singer in Torquay, Victoria, and initially produced surfboards. Shortly thereafter the company began work on a wetsuit suitable for surfing.

The brand is now a major Australian designer, manufacturer, and retailer of surfing sportswear and accompanying products, and a major athletic sponsor. This has lead to a surge in their global presence, leading the brand to becoming one of the largest board wear brands in Australia, Europe and South America.

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TOP 10

7. MAMBO This 30-year-old brand is celebrating its anniversary with “30 Years of Self Indulgence,” an exhibition at the National Gallery of Victoria that celebrates “some of our greatest, and worst, creations, that we feel really sum up our history.”

Mambo, known for its flatulent dog trumpet design by artist and musician Reg Mombassa and other brash designs, was recently acquired by Saban Brands but will remain a mainstay in Australia.

Mambo was founded in Sydney

by Dare Jennings and Andrew Rich, and can boast over 380,000 26

February 2015

followers on Facebook, and the accolade of being the designers of the Australian Olympic team uniforms for the 2000 Olympics— among several other cool moments in their history.

6. BILLABONG Billabong is a surf brand known worldwide for its surf, snow and skate clothing, shoes and accessories.

The company was founded in 1973

by Gordon and Rena Merchant and joined the ASX in August of 2000.

The main brand has since produced Honolua Surf Company, Kustom, Palmers Surf, Xcel, Tigerlily, Sector

A U S T R A L I A’ S 1 0 B E S T S U R F B R A N D S

9 and RVCA, all successful brands in their own right.

The brand sponsors riders in several different subcultures including surfers, snowboarders and wakeboarders.

These riders in turn are brand ambassadors, showcasing the company and its products, as well as the corresponding lifestyle.

5. QUICKSILVER If the sport uses a board, Quiksilver is there. The brand was founded on boardshorts when in 1969 Alan Green and John Law, two Torquay locals, noticed a gap in the surf market. They made the swim trunks in their home garage, and since then the company

has become one of the largest and most prestigious apparel companies in the action outdoor sports industry.

Quiksilver offers a diverse line of products under its umbrella, including a complete clothing collection, accessories, eyewear, watches, sun care, footwear and wetsuits. The Winter Sports division is emerging with snowboarding apparel and hard goods designed for high performance enthusiasts.

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TOP 10

4. GLOBE INTERNATIONAL Globe was established in the 1980s, born out of Hardcore Enterprises, an Australian-based company specializing in skateboards and street culture. Peter and Stephen Hill founded Hardcore in 1984 and rapidly expanded it to become one of the world’s largest skateboard distribution companies. In 1994, along with brother and current Globe CEO Matt Hill, the Globe brand was created.

After 10 years of design, 28

February 2015

production and distribution with Hardcore it was time to create a global brand, first with shoes for skaters and surfers, and then with apparel and hardgoods for the broader board sports market.

Fast forward to today and the same crew of skaters, surfers and snowboarders that started the business back in the 80s has grown to a global network of designers and riders that are united by board sports, street fashion, media, design and film.

A U S T R A L I A’ S 1 0 B E S T S U R F B R A N D S

3. OCEAN & EARTH Like many a surf brand, Ocean & Earth started by producing a few basic surfing products and a staff of Brian Cregan and a couple partners in 1978. The company grew through a network of retailers through NSW and Southern Queensland and as of 2010 has been known as the company that makes the “World’s Strongest Leash”—a fully moulded surf leash.

The backbone of the company: a broad range of surfing accessories, backpacks and a small range of clothing were the types of items the company started selling at its inception, proving its business model has worked throughout the decades. Ocean & Earth shares that their surf fashion reflects “the waves we surf, the places we travel, the music we listen to and the art that inspires us.”

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A U S T R A L I A’ S 1 0 B E S T S U R F B R A N D S

2. SURF STITCH Surf Stitch isn’t one brand—it’s all surf brands. The company has become Australia’s largest online fashion retailer, the world’s largest online action sports and youth apparel retailer, and is home to over 20,000+ products and 600 brands.

Founders Justin Cameron and Lex Pederson grew the company from their back yard garage in 2007 to its current global business status.

The pair wanted to fill the void left by traditional surf shops: great gear, but a limited amount of product, sizes and style.

Cameron and Pederson are still involved in the day-to-day of the website’s business. The year 2012 saw the company expand into Europe, and Surf Stitch has just recently acquired a North American online retail platform, widening the company’s reach even further.

Executive talks at picket line

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1. SEAFOLLY Although all the surf brands mentioned on this list provide gear for women, SeaFolly is the only one that focuses on women. The company was founded in 1975 with the idea that a range of fashionable and sun safe swim and lifestyle wear should be available to women, as well as girls and boys. Today, SeaFolly is stocked in major fashion

department stores and swimwear boutiques around the world.

Although the company is not specifically a surf brand, SeaFolly does sell rash guards and other beach essentials. Known for their bold statement prints, contrasting textures and injections of eclectic colour, SeaFolly’s line encapsulates the brands philosophy: Seafolly believes life is for living!

Flying Machine:

Thanks to Flying Machine Requires Just Two Whee

Through Flying Machine’s spirit of innovation and ge growing numbers of customers are able to enjoy a w functional design in their bicycles.

Written by: Andrew Rossillo Produced by: Camilo Sanchez

e, Freedom els

enuine passion, steadily whole new level of stylish,

F LY I N G M A C H I N E

Bicycles being assembled in the workshop

T

he Flying Machine Fleet offers bicycles that suit a range of preferred style and purpose, all striking in both form and function. The passion, attention to detail and creative thinking manifest within every bicycle that is hand crafted in house by Flying Machine. “We make bikes, but it’s really not that simple. We are a custom bike maker that focuses on high-end products with a bend toward the creative and scientific approach throughout our processes,” said Flying Machine’s CEO, Inventor and Managing Director, Matthew Andrew.

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“Were quite different from a normal bike company,” said Andrew. Among many points that highlight the company’s uniqueness is Andrew’s background, which is in fine art, architecture and project management prior to starting Flying Machine. The company takes a significantly different approach to how things can be done and how they want things to look. Andrew explained that their work is driven from an aesthetic much different than many other bike brands and their typically sports-like appearance. “We strive for a more stylistic appeal in our designs—

M A N U FA C T U R I N G

ours are definitely not run of the mill,” said Andrew.

Andrew went on to explain that another one of the company’s main advantages is that they are small enough to be flexible as far as being able to customise virtually anything their customers ask them to do. “When we first started, we weren’t making bikes anywhere near as customised as we make them today. But through the continuous process of being asked to do any number of customisations, we find that our process has become as customisable as possible. Having

the flexibility built in to do that is key to our success,” said Andrew.

If You Were a Bike Built and Ridden in Australia What would you be like? If you’re a Flying Machine bike, you’re definitely high tech. Comfort is also of high importance, supporting long and enjoyable bike rides. The company does build to cater to a variety of riding experiences, from comfort and leisure-based to adventurebased. “For us, it’s about being able to ride everywhere—to and from work, to the pub on the weekends, to the market for shopping —

A custom F Series machine for a customer from Portland with the colour scheme based on the 70’s Gulf Oil racing team upon the customers request.

This shot shows the super smooth, zero maintenance Gates Carbon Drive belt drive system. w w w. f l y i n g m a c h i n e . c o m . a u

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C O M PA N Y N A M E This machine is a full custom geometry commuter bike produced for a customer who wanted something with the same fit as his road bike that could be used all year round with a ‘classic’ colour scheme.

leisure, transport and practicality in a modern city,” said Andrew.

And because Flying Machine heavily incorporates customisation throughout its operations, they’ve made a point of tracking popular trends throughout their requests for customisation as well as identifying specific design elements that they feel particularly 38

February 2015

strong about. They’ve then taken these customised elements and essentially standardised them through their own internal replication and refinement in some of the lines of bicycles they now offer. “A couple of our models were born of customer requests, such as our very popular UCX [Urban Cyclo Cross], which came about through

SECTOR

a customer request about three years ago,” said Andrew. All the initial client had to do was ask if the company could make them a bike according to their exact needs, and Flying Machine readily answered in the affirmative. This affirmative reply was accompanied by additional modicum of enthusiasm, since it turned out that the company liked

the customised design so much they decided to build themselves one at the same time they were building their customer’s bike. “I liked the idea so much I made one for myself,” laughed Andrew.

A keen alertness to daring new designs helped the company identify early on in the process that they were going to want to include w w w. f l y i n g m a c h i n e . c o m . a u

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F LY I N G M A C H I N E this particular model in their regular lineup, which really proved to help drive its development. It is this daring charge into the innovative unknown that continues to help pedal the business forward with great speed. The company’s brave embrace of innovation is combined with a deep-rooted passion to deliver on customer desires, creating an unbeatable force.

Top Factors Contributing to Steady Growth Andrew is quick to recognize the

power of the Internet as a significant enabler of the company’s steady growth. “We have the ability to communicate with such a broad audience all over the world on a daily basis while sitting in our studio here in Perth—it’s pretty amazing,” said Andrew. Of course, the Internet isn’t anything new. But it does continue to help Flying Machine secure new exposure and increased publicity by getting them out in front of an exponentially larger audience, more often. The company works to produce strong content and images of what they do. Flying Machine then works to apply this content and imagery in a number of different ways. Among the more recent applications that the company has found to be especially powerful has been social media outlets. Andrew and his team have been experiencing significantly better results increasing business exposure through the spreading of their content via bloggers versus traditional paid marketing. “We find that many of our customers find us through customers that came before them or through our social media channels,” said Andrew.

Through increasing Internet engagement and spreading word

M A N U FA C T U R I N G

of mouth, whether it’s online social media or otherwise, approximately 40 percent of the company’s sales are credited to international buyers.

Of that 40 percent, approximately 60 percent are U.S. customers, and the rest of the demographics are largely comprised of the UK and Europe, with a small amount reaching into Asia as well.

Another key component of Flying Machine’s continued success is delivering on promises. “We do what we say we’re going to do,” said Andrew. “We want to make really nice bikes, good quality, made to last— that’s what we intend to do, and that’s what we do. This in itself helps us to get quite a few referrals from those who’ve had the chance to experience our bikes.” Flying Machine then works to tie all of that into a tidy package that can be viewed and shared on the Internet so people can see exactly what the company is capable of.

Pedaled by Design-based Background Andrew credits his design-based background with much of the driving force behind the company’s distinguishing characteristics.

Instead of the bicycle-mechanic, sports or racing background which is typical of the industry, Andrew has a background in the arts, possessing a Diploma of Fine Art and Design (Major in Printmaking, Minor in Sculpture) from the Claremont School of Fine Art. “We’re creatively focused on what our customers are interested in. Yes, we like making bikes, and from a technical point of view we do indeed want them to be as high quality and cutting edge as possible. But there are all the other creative angles of what we’re involved with which we embrace as much as possible,” said Andrew.

Andrew points out that this embrace can come down to the smallest of factors, too.

This is especially true with the consideration that the bike industry is fairly conservative in relation to adopting new ways of doing things. “Granted, there are always innovators out there. But as a general rule, the bigger companies in the industry are less flexible and slow to take on new things. And even from a customer point of view, people generally like what they understand, and if something’s w w w. f l y i n g m a c h i n e . c o m . a u

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C O M PA N Y N A M E

UCX-Ti. Titanium version of the popular steel UCX model. Features of the UCX-Ti include 3D printed titanium lugs and full tailored geometry for every machine.

new and different, they can be a bit cautious. On top of that, people also tend to carry very strong opinions about their bikes,” said Andrew.

“We’re very happy to be engaged in that whole process of looking for new ways of doing things. People don’t always agree with what we’re doing, but we don’t take that on board too much. And we definitely get more positive than negative,” 42

February 2015

said Andrew. And it is this courage to go against the grain and not just operate according to what has already been established as popularly acceptable that underlines the company’s innovative and pioneering spirit. The industry certainly wouldn’t have Flying Machine’s “sexy bikes” to enjoy. “We like to think that if you upset some people’s sensibilities then you’re

SECTOR

probably doing something right,�

(CSIRO). The CSIRO is Australia’s Andrew said of the way the company national science agency and one of blazes their own path. the largest in the world, delivering solutions for agribusiness, energy 3D Printing Adds New Dimension and transport, environment of Success and natural resources, health, In the last year, Flying Machine information technology, has been doing exceptional, telecommunications, manufacturing groundbreaking work with the and mineral resources. Their Commonwealth Scientific and work delivers improvements to Industrial Research Organisation every aspect of life from oceans w w w. f l y i n g m a c h i n e . c o m . a u

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HI tech electronic gear shifting from Shimano’s Di2 Alfine 11 give this version of UCX Ti extremely smooth and flawless performance.

F LY I N G M A C H I N E to energy, metals to medicine and sustainability to food. CSIRO also works at the forefront of emerging sectors such as gene technology and nanotechnology.

With the significant impact that CSIRO has on so many sectors, Flying Machine is therefore quite enthusiastic and appreciative of the opportunity to work with them.

“We’ve been working with CSIRO on 3D-printed titanium parts,” said Andrew. “The titanium products are our highest end items with the highest degree of potential customization—they’ve been one of the most significant factors behind our recent growth spurt. The key to our titanium products is their ability to be flexible. Every time we make a set they can be changed. Literally every bike we’ve made has been a slight design improvement on the one before it. We thought were going to have to wait years for the price of this technology to come down. But it just came down to meeting the right people and the right technology.

“The key element of this process from a customer point of view is the custom fitting. The 3D-printed parts allow us to really tailor the

M A N U FA C T U R I N G

bike frame exactly to someone’s size requirements as opposed to having to buy a bike off the rack,” said Andrew. While the company’s standard size bikes obviously deliver solid performance, customers can expect a truly exceptional ride from their customised models.

Andrew went on to point out the cost savings benefitted by the company. For example, the tooling to make one set of parts for a bike in production might have been in the $20,000 to $50,00 range to make, whereas, there is no tooling required using the 3D printing process. The 3D printing process allows the company to make the smallest of changes whenever they want without the extreme cost of retooling. “We can do it with complete flexibility. No tooling needs to be changed. There are far fewer limits. For example, we’ve made 12 different versions of a particular model within just this last year. From a manufacturing standpoint, that would have required each version to have its own tooling and would likely take years rather than months. From a development point of view, it is very quick,” said Andrew. w w w. f l y i n g m a c h i n e . c o m . a u

45

F LY I N G M A C H I N E The metal printing machine that CSIRO’s uses to produce the titanium parts is a much faster process than other metal 3D printing technology. A significant difference in their process is that it uses an electron beam rather than a laser.

And the printing isn’t the only part that’s quick. The same day Andrew heard a particular account on the radio about CSIRO and their 3D printing and titanium, he sent an email to CSIRO, which led to a phone call the same day, within a week they were working together on starting the design for parts, and just six weeks later they had their first frame built using this process.

Flying Machine also has a desktop model 3D printer, which allows them to print sample parts and test fittings, providing very handy, immediate technology for everything from testing and prototyping to production. Not only does this help save tooling costs, but it also prevents expensive mistakes through sample prints, as opposed to building with expensive titanium and then learning that it’s an improper fit, etc. From these test prints, the company can then 46

February 2015

move forward with full speed and confidence on the final build.

New Projects In addition to the newer titanium projects in the last year or so, Flying Machine continues to stay busy with new projects. Once again, it is the Company’s dedication to providing their customers with comprehensive customisation that has been helping drive Flying Machine’s continuous innovation. “We’ve been working on new developments based on a request from a customer who wanted us to make him a ‘road bike’, a full derailleur geared bike, which is slightly different from what we usually do. Instead of titanium tubing, he wanted us to use carbon fibre because he wanted a very light bike,” said Andrew.

“Since that order has come through, we’ve been able to significantly reduce the size of the titanium connection parts used, because we’re now reinforcing those parts with the carbon fibre,” said Andrew. This concept approach provides for a lighter bike, saving approximately 400 grams of titanium per bike, while

M A N U FA C T U R I N G

still providing exceptional strength and reliability.

“We’re also working with delivering full carbon fibre frames, giving our customers multiple options. One very interesting thing we found through our research is that we’re able to use a non-petroleum based resin for the carbon fibre elements, so it’s essentially a biocarbon made from a byproduct of paper processing. This equates to no hydrocarbons and a significantly lower greenhouse footprint,” said Andrew. This is still a relatively young process for the company, but they are looking to continue developing it, possibly positioning it as ‘green’ carbon fibre which is quite unique within the industry.

Furthermore, Flying Machine has engaged with a fundraising outfit, the Australian Small Scale Offerings Board (ASSOB) to do a capital raising with funds to be used for setting up a new facility and tale on additional staff. This investment would help create much needed work space and aid in helping the company keep up with their growing orders and customer base.

As it is, there aren’t many other custom bike manufacturers in Australia. On top of this, Flying Machine continues to distinguish itself with its dedication to research and development, continuous innovation and impassioned spirit for providing the perfect riding experience for every lifestyle.

Company Information INDUSTRY

Manufacturing HEADQUARTERS

Burswood Perth, Western Australia FOUNDED

2008 EMPLOYEES

6 REVENUE

Undisclosed PRODUCTS/ SERVICES We live in a world that is congested, fast-paced and ruled by conformity. Flying Machine bicycles offer a freedom that is creative and of a superior quality. Flying Machine bicycles are built beyond the sphere of the traditional with the intention and vision of bringing Art and Science together to create something Brilliant and Beautiful.

w w w. f l y i n g m a c h i n e . c o m . a u

47

Iveco Trucks Austra a brand of CNH, Puts Clients on the Road Quicker

CNH has a long and proud history in this country start commercial vehicle brand—Iveco. Over the last 100 ye remarkable growth and development through its prima Written by: Andrew Rossillo Produced by: Nick Ledue

alia,

ting in the early 1900s, as does its ears, Australia has experienced ary and secondary industries.

IVECO TRUCKS AUSTRALIA & CNH

The iconic ACCO—a derivative of the tough and versatile military specified AACO—rolls off the Dandenong production line.

IVECO manufactures and distributes light, medium and heavy commercial vehicles for the Australian road transport industry. With strong connections to International Harvester and International Trucks, it has been part of Australia’s way of life, in one way or another through its corporate parent, CNH, since 1902.

Iveco Australia is part of the Iveco group headquartered in Turin, Italy and is wholly owned by CNH Industrial N.V. “Iveco Australia belongs to the IVECO brand, under CNH. In this 50

February 2015

context, our plant in Dandenog is part of a huge worldwide manufacturing network that comprises 62 industrial bases and 48 Research and Development centres,” explained CNH Industrial’s Head of Manufacturing Australia, Edoardo Bozzola.

Iveco and its manufacturing base in Dandenong, Victoria, has a long and proud history in Australia starting in the mid-1950s.

Over the last 60 years, Australia has experienced remarkable growth and development through its primary and secondary

M A N U FA C T U R I N G

The CNH Industrial plant builds Iveco trucks and buses – many of which are uniquely Australian and designed to meet the demands of local customers.

industries. Iveco’s DNA can be traced back to the early 1900s when International Harvester first entered the Australian market. In 1950 the company established the heritage listed Dandenong facility, producing trucks under the International Trucks brand until it was acquired by Iveco in 1992. Iveco and its predecessors helped build the road transport industry and have developed manufacturing processes and product development in line with the growing needs of Australia.

When the Dandenong facility

opened in 1952 it represented significant investment into the Australian truck industry. It was a significant expansion of International Harvester’s Australian activities and was built in Australia’s post-war expansion phase (even before General Motors Holden’s began supplying cars to the market).

The company’s strong tradition has been granted even greater capabilities and potential through internal synergies. “When Fiat Industrial S.p.A. merged with CNH Global N.V. in late 2013 to create w w w. i v e c o . c o m . a u

51

SUPPLIER SUPPLIER PROFILE PROFILE

COMPANY NAME BUSINESSFRIEND

Employees: Xxxxx Businessfriend Established: Xxxxcreates a digital eco-system that drives individuals and organizations to personalxxxx and professional success.

Industry: Xxxxxxxxxxxx xxxx xxx xxxxx xxxxx.Make connections, nurture relationships, and harness the strength of your social network with Services: Xxxxxxxxxxxx xxxx xxxx xxx xxxxx xxxxx. business utilities that take you beyond your connections. We operate under Ongoing xxxx xxxxIdentity, xxx xxxxx xxxxx our BUSI Projects: platform,Xxxxxxxxxxxx a Business Utility Social which gives you the opportunity to Xxxxxxxxxxxx meld the strength andxxxx familiarity of your online social identity Management: xxxx xxx xxxxx xxxxx with the software-like need toentry collaborate and conduct business.

Website: address goestools hereyou as the last

M A N U FA C T U R I N G

CNH Industrial N.V. a new global industrial powerhouse was created, and we are already finding huge synergies across all facets of our business—both globally and locally.

We’re sharing resources, know-how and networks,” said Bozzola.

“CNH is essentially the bringing together of the group’s agriculture and construction arms, with the commercial vehicle and powertrain divisions, creating a global top tier capital and industrial goods company,” said the Australian and New Zealand Head of Corporate & External Affairs for CNH Industrial, Ron Grasso. “In addition to Iveco, within our suite of brands we have Case IH and New Holland Agriculture, Case Construction Equipment, New Holland Construction Equipment and Flexi-Coil, as well as various others, including an in-house

engine design and manufacturing arm; one of the largest in the world, which is FPT Industrial.”

Dandenong Manufacturing Plant The Dandenong plant originally covered 34,000 m2 and produced 2,000 vehicles in its first year. Since then, more than 230,000 trucks have been manufactured-more than any other truck manufacturer in Australia.

Today, Iveco manufactures ACCO, Powerstar, Stralis AS-L and AD/AT models and bus chassis at its plant in Dandenong, Victoria. It is also the home of a large product engineering department that has a facility for building and testing prototypes built to suit Australian conditions. Iveco Australia continues to invest into its Australian manufacturing capabilities with new product launches.

“We’re a bit special in that we have a single assembly line that

“We have about 200 local vendors that we work with.

A vast majority of them are manufacturing vendors here in Australia. We have up to 80 percent of local components in our models, which is remarkable.”

– CNH’s Australian Head of Manufacturing Edoardo Bozzola w w w. i v e c o . c o m . a u

55

Founded in 1919, Norman G. Clark is an Australian owned & operated business. Norman G. Clark have been manufacturing Horton products in Australia since 1963.

Get in touch with us today. www.ngclark.com.au

44 Kylta Road Heidelberg West, VIC 3081

ph: 03 9450 8200

M A N U FA C T U R I N G

currently produces five models of trucks, all quite different from each other. We go from the wellknown ACCO, a market leader in the waste disposal business, to the Stralis, a very popular model in Europe which we assemble in our factory,” said Bozzola. “We also have two bonneted trucks which are designed locally, including the Powerstar which has been around for a couple of decades. We also now have the brand-new Powerstar Roadtrain that we launched this year, which has helped us to enter into a new segment that we weren’t

SUPPLIER PROFILE

previously competing in. The second is a major change to the current ACCO model, which is also the market leader in the compactor market. In terms of the ACCO, what will be apparent to our customers is an external face lift, creating a more modern and aggressive look which delivers improvements in functionality.

In addition to that, we’ve added significant new elements, such as new suspension, new electronic capability control, as well as other additions and improvements that make it the first choice in its various segments. The new,

NORMAN G.CLARK (A/ASIA) PTY LTD

Established around 1919 in Melbourne, Norman G Clark is an Australian owned family business, with a long and remarkable history.

Still owned and operated by the founder’s grandson, it continues to manufacture, import & distribute an extensive range of diesel engine accessories, industrial equipment & components.

Today our main products include: • Horton® fan drives for heavy duty diesel vehicles • Nexen® equipment for a broad range of motion control applications • Deublin® rotary unions for general and specialist industrial processing applications • Nett Technologies® exhaust purifiers for all types of internal combustion engines Many items in the Horton & Nexen ranges are manufactured locally, by us, under license agreements dating back to 1962.

The goal of every member of our team is to give value to our customers each and every time they deal with us.

This value is embodied in the products, services and advice we provide.

Website: www.ngclark.com.au

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IVECO TRUCKS AUSTRALIA & CNH upgraded ACCO that we are just introducing into the market is the culmination of the continuous evolution of this range over the years, its development driven by the specific requirements of customers in the Australian market with a continuous focus on quality.

On top of that, we also produce a bus chassis specifically for Australian markets.”

All of Iveco’s manufacturing is done in the Dandenong South, Victoria facility, allowing them to

produce everything under the same roof. The company also relies on a local supply chain that is very strong. There is a manufacturing hub in the Dandenong region and closely surrounding areas that supports the Company’s production. “This very effectively allows us to be highly flexible in what we do, reinforcing our customisation capabilities and short lead time to clients. Having a local supply chain ensures that we can sustain these capabilities at all times,” said Bozzola. “We have about 200 local vendors that we work with. A vast majority of them are manufacturing vendors here in Australia. We have up to 80 percent of local components in our models, which is remarkable.”

“The Australian market is quite special about its requirements, and our main challenge is to make the most of local design and R&D paired with our broad supplier and manufacturing base back in Europe.

We try to merge these components to offer the best truck at the best price; based on Australian specifications,” said Bozzola.

M A N U FA C T U R I N G

Precision fitment of the latest technology on an Australian designed and manufactured heavy vehicle.

On-Road Vehicles Iveco has one of the broadest ranges of on-road commercial vehicles, offering versatility and flexibility, from the smallest van up to the heaviest duty roadtrain.

Their on-road models include the Daily, Eurocargo, ACCO, Stralis and Powerstar.

“ACCO has been around Australian roads for over 40 years now, having gone through several improvements by now,” explained Grasso. “It was originally designed for defence roles as a military

vehicle. It has strong origins in military use,” said Grasso. “The plant and ACCO model were born together during the 60s, and continue to grow and develop.”

Off-Road Vehicles Iveco has developed a range of light-, medium-and heavy-duty trucks for-off road jobs. From mining, forestry and off road support, these vehicles are built to stand up to the toughest jobs. These off road vehicles include the Daily 4x4, Eurocargo 4x4 and Trakker. w w w. i v e c o . c o m . a u

59

IVECO TRUCKS AUSTRALIA & CNH

Local engineering staff inspect Iveco vehicles on-line at CNH Industrial’s Dandenong facility.

Bus & Coach Vehicles Iveco manufacturers a range of bus chassis, from low floor city, to school bus, luxury coach and mining, and has a range of chassis built to suit a variety of client needs.

These models include City, School/ Charter, Mining and Coach.

“The complexity that runs through the Dandenong plant is quite high with so many different models going through the same assembly line. This pushes us toward continuous improvement in order to be able to manage this level of complexity. Low volume, high

60

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variety production is a big challenge and we need to stay on top of that,” said Bozzola.

Product Time to Client and Customisation With the level of customization and quality that the company is capable of and delivers, one might think that there might be long wait times for product delivery. However, one of Iveco’s competitive advantages is their superior product time to client.

“There are two critical advantages that we can offer to our clients through local manufacturing. The

M A N U FA C T U R I N G

first is shorter lead time to our clients. Having the factory here with readily available components, mostly sourced locally, we are able to deliver a truck to a client in two to three months, compared to an imported truck, where the time to client could be six to nine months. Our second major advantage that we have is the customisation of our products,” explained Bozzola.

Bozzola also went on to explain that the larger size of the Company’s products actually help protect their competitiveness: “The truck industry is actually quite different from the car industry in this regard. For one thing, the size of our products definitely differentiate us. This gives us a degree of protection from imported products because of the high import costs for similar products.”

“Basically, for every truck we make, we build to order. We rarely see the same truck go through our line twice in one year. Every single truck is something different, something special.

This is only possible because we customise all the orders we receive locally. If you were to import trucks at this level of complexity and personalisation, it wouldn’t be sustainable because of lead-time to client and increased costs. Having the plant here allows us to do anything our clients ask, and do it quickly. We can deliver a customized truck in half the time it would take the client to import a standard one,” said Bozzola.

Company Information INDUSTRY

Manufacturing HEADQUARTERS

Dandenong South Victoria, Australia FOUNDED

Iveco: 2013; CNH: 1992 EMPLOYEES

Iveco: approximately 300; CNH: approximately 950 REVENUE

Approximately $1 billion PRODUCTS/ SERVICES IVECO Trucks Australia manufactures and distributes light, medium and heavy commercial vehicles for the Australian road transport industry. Formerly International Harvester and International Trucks, the company has been part of Australia’s way of life since 1902.Iveco Trucks Australia is wholly owned by CNH Industrial N.V. based in Basildon, UK. Iveco, a brand of CNH Industrial, is headquartered out of Turn, Italy.

w w w. i v e c o . c o m . a u

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NZMEA

NZMEA

T

he New Zealand Manufacturers and Exporters Association (NZMEA) is a membership organisation which aims to support that part of the economy made up of producers of products and services that are exposed to global competition; often referred to as the real or the traded economy.

64

February 2015

The Association was formed through the merger of the Canterbury Manufacturers’ Association (CMA) and the New Zealand Engineers Federation (NZEF) in 2007. The CMA was founded in 1879 as a membership support organisation and a dedicated advocate for industrial development in Canterbury. The

M A N U FA C T U R I N G

NZEF was formed in 1962 to promote and support the interests of engineering in New Zealand.

The merger came about as a means to provide national representation focused on the needs of the real economy. There was, and is, significant discontent from the traded economy about the impacts of Government policy, and in

particular policies which cause a high exchange rate and other competitive disadvantages in comparison to polices in other countries. The merger allowed the Association to be generally more active on these issues, and to provide nationwide support to members.

Largely the Association’s efforts have two elements: we advocate w w w. n z m e a . o r g . n z

65

Windflow Rotor

NZMEA through media and lobbying efforts on regulation and government policies that generally encourage the growth of the traded economy, and we directly support the development of our member companies through networking, peer support and learning.

The Association provides support for members’ staff via training programmes and events relevant to the needs of manufacturers and exporters. Training programmes cover areas such as production line management, opening new export markets, health and safety and human resource issues.

Other events allow members to network and to discuss issues with each other, politicians and economic leaders. A peer support mechanism, via regular newsletters and electronic communication allow businesses to share knowledge and remain informed.

Association membership is strictly limited to manufacturers and exporters; as a result the NZMEA can advocate a policy framework that supports the traded sector without the risk of having to compromise the

M A N U FA C T U R I N G

standpoints of the non-traded sector members. The Association advocates policies that aim to stabilise the New Zealand dollar around fair value, balance taxes across all forms of income including capital gains, and incentivise investment in research and development, plant and equipment, patents, early stage real economy investment, and up skilling staff. A number of these policies are justified in terms of spillover benefits, as well as levelling the playing field with regard to policies other countries have in place.

Due to the small size of New Zealand’s domestic market, manufacturers focus on niche markets, exporting early in the businesses life to access market scale. But this also means they are exposed to external pressures such as the exchange rate and international conditions early in their life. Manufacturers and exporters will continue to focus on innovation and adding value, however to be most effective our policy settings must also create an environment that encourages more w w w. n z m e a . o r g . n z

67

NZMEA

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February 2015

M A N U FA C T U R I N G

complex activity, and this is an area where policy changes can have a major impact on investment.

The past year has generally been more positive for manufacturers and exporters in New Zealand. A significantly overvalued currency continues to be an issue for margins and competitive pressure, but a bit of a recovery in export markets and improving domestic conditions, for some, have provided a lift in activity.

The NZMEA survey has shown a trend of improving year on year export sales, with falling domestic sales throughout 2014, coupled with consistent expectations of improving future conditions.

New Zealand has had some success in achieving a range of Free Trade Agreements (FTA) which has helped the tradable sector, the FTA with China being the most significant in boosting growth recently, but largely in commodities not complex products. Any future FTA’s need to be negotiated with the aim of improving conditions for complex manufacturers and high

tech goods, as well as simple primary and processed primary production, to ensure complex activity can grow and fuel future innovation and capability development in New Zealand.

Trade between New Zealand and China continues to grow.

However, we have seen the start of a potential slow down in China’s growth – a risk going forward as we become more reliant on trade with China.

The manufacturing and exporting sectors are vital for the success of any economy, and even more so for small open economies like New Zealand. The NZMEA believe a continued focus on creating a level playing field will promote vital investment in the tradable sector, that investment will promote growth, innovation and complexity. As a result we will see stronger growth across the economy, a more balanced and diverse economy and more highly skilled jobs – helping improve material living standards for all.

w w w. n z m e a . o r g . n z

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NEPEAN Mining:

Trusted Name in High Va

The Australian company is continuing to deliver inno products to the mining industry while integrating a u ensuring customers are taken care of.

Written by: Robert Spence Produced by: James Hayes

alue

ovative and sustainable unique approach to

NEPEAN MINING

Atlas Iron Ore - NEPEAN supplied stock yard Conveyor, Port Hedland

F

or the mining industry to overcome its current state of turmoil it’s going to require many things. It’s going to entail improvements in practices and operational efficiency, it’s going to require commodity prices to rise and it’s going to take more companies like Nepean Mining.

As Australia’s largest privately owned engineering, mining services and industry manufacturing organization, Nepean has assembled an army of applications for the mining sector.

The company’s mining division, 72

February 2015

Nepean Mining, has earned a solid reputation for its capability to supply fully integrated turnkey mining systems. Through its four specialist businesses, Nepean Mining is delivering high value, innovative and sustainable solutions to the world’s leading mining companies.

Product Offering Nepean Mining offers an exquisite line of innovative and sustainable solutions for underground and surface mining equipment. The company has been recognized as

MINING

KMG - NEPEAN supplied Barge Loading Facility

one of Australia’s most successful suppliers of large-scale, fully integrated, mining conveyor projects.

Since 1985, the company has supported Australian-and South African-based mines through its four core businesses: Conveyors, Longwall, Power and Gas. Along with being one of Australia’s largest suppliers of integrated electromechanical bulk material handling solutions, Nepean provides custom-engineered solutions for some of the largest miners in the world including Rio Tinto, Fortescue Metals Group and BHP Billiton.

One of the main contributors to Nepean’s success is innovation.

The company has accumulated a workforce comprised of knowledgeable and experienced engineers with proficiency in designing, manufacturing, installing and commissioning machinery. With complete inhouse capabilities, there’s not much Nepean can’t do.

“The reason we’re excelling is because we have a strong engineering department which allows us the ability to do all the designs and modeling ourselves,” w w w. n e p e a n . c o m / m i n i n g

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Leading-edge technology your mining facility can completely rely on with full support from start to finish?

Absolutely.

ABB offers one of the most complete primary production c motors, Dodge速 mechanical products, the breadth of our o

Complemented by an extensiv our customers are able to max of their facility. www.abbaust

ABB Australia Pty Limited Contact Centre: 1800 222 435

comprehensive packages of products and services for the chain within the mining and minerals industry. Spanning drives, power transmission products, safety PLCs and low voltage offering is unsurpassed.

ve Australia-wide network of service centers, we ensure that ximise the value of their investments across the entire lifecycle tralia.com.au

SUPPLIER PROFILE

ABB is a leader in power and automation technologies. The ABB Group of companies operates in roughly 100 countries and employs about 145,000 people. In Australia, we have been active within the mining industry for more than 100 years.

We offer one of the most comprehensive packages of products and services for the complete primary production chain within the mining and minerals industry. Spanning drives, motors, Dodge® mechanical power transmission products, safety PLCs and low voltage products, the breadth of our offering is unsurpassed.

Our extensive Australia-wide network of service centers, ensures that our customers can fully maximise the value of their investments across the entire lifecycle of their mining facility.

Industry: LV & MV squirrel cage motors / LV - frequency converters drive up to 2800 kW / MV - frequency converters 315 kW up to 100MW / Converter transformers/ DC drives (new & revamping)/ LV & MV squirrel cage motors / Slipring motors (wound rotor induction motors) / Secondary rotor starters, Soft starters / Power factor correction and harmonic filters / Beltless direct drives / Gear reducers shaft mount reducers / Spherical roller bearings / Mounted bearings / ISN bearings / Couplings and mechanical soft starts / Conveyor and elevator pulleys / Low voltage products / Safety PLCs (Temperatures (-40… +70 °C) Services: Remote service / Remote monitoring / Resident engineers / On-site containerised workshops / Fully customized support programs / Certified skilled resources in all systems and products / Industrial process experts available to align equipment and application / Lifecycle support from installation to disposal / Condition assessment and upgrade Website: www.abbaustralia.com.au

NEPEAN MINING

MINING

says Rolf van Rooyen, managing director of Nepean Mining.

underground coalmines.

The facility also serves to showcase Nepean’s dedication World Class Facilities to safety. The company recently In addition to a vast product range, achieved a milestone by reaching Nepean is accessible almost 1,000,000 man hours without anywhere in the world. With a total a Lost Time Injury (LTI) in its of 10 facilities worldwide, including Conveyors business and 700,000 Australia, South Africa, and China, in its Power business.

Nepean Mining has captured “I believe the key to our success roughly 35-40 percent of the mining is everyone in our organization equipment market in its core market understanding that they have a role of eastern Australia by incorporating to play in sustaining a zero harm facilities close to its clients. environment. These milestones In early 2013, Nepean completed are a significant achievement a significant expansion of one of its and this is something that many conveyor facilities in Wollongong, companies aim for, but few Australia. The new factory, which achieve,” says Van Rooyen. includes manufacturing operations Van Rooyen admits in the past such as fabrication, machining, the company had an old-school assembly and quality assurance approach to safety but since has testing, continues to serve the adapted to stricter rules. company’s rapid expansion in NSW “You can see the difference in our

“We can sell solutions right on the spot because our team knows what our customer’s needs are.”

- Rolf van Rooyen, Managing Director, Nepean Mining

w w w. n e p e a n . c o m / m i n i n g

77

NEPEAN MINING safety record over the last five to seven years. If you manage safety correctly, it will change the culture of your company and be a positive flow on effect on your employees and customers.”

The increase in safety has been advantageous in more ways than one, strengthening the moral and company culture in the process.

“It’s amazing the impact implementing stricter and more efficient safety initiatives has had

Supplying Drives to Industries All Around The World, Global Support, Local Expertise.

Sumitomo Hansen Australia, design and supply of drives and drive packages from 0.12kW to 10,000kW.

Contact us for global supply, global support Sydney +61 2 9208 3000 | Toll free in Australia 13000DRIVE

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on moral and motivation among our employees,” says Van Rooyen.

“We’ve seen an improvement in productivity and the quality of products.”

Supplier of value Overall, Nepean is more than just a manufacturer of mining equipment; they’re solution providers. The company has integrated a unique approach to adding value for customers.

MINING

“Our engineers are a big part of the sales process,” says Van Rooyen. “They go to the customer’s site, listen to their questions and solve their problems. They’re an extended part of the customer’s operation.”

According to Van Rooyen, because engineers work closely with the sales team, their expertise and experience designing and manufacturing the equipment enables customers to better understand how it works.

“We can sell solutions right on the spot because our team knows what our customer’s needs are. In addition, the fact we have an in-house electrical solution provider adds significant value for our customers. We provide a consolidated system solution and essentially derisk the job for them right on the spot. It’s a huge advantage for us.”

To continue being a trusted partner with high value solutions, Nepean is looking to open offices in strategic locations to make buying and selling equipment more flexible for customers.

“We’ve been importing from China for six years and we’ve learned our lessons,” says Van Rooyen. “We now have the processes in place and the feedback from customers to really set ourselves apart from our competitors.”

Company Information INDUSTRY

Mining HEADQUARTERS

Smeaton Grange NSW, Australia FOUNDED

1985 EMPLOYEES

1000 REVENUE

N/A PRODUCTS/ SERVICES

Nepean is Australia’s leading privately owned engineering, mining services and industrial manufacturing organization. The company has unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction and transport companies.

w w w. n e p e a n . c o m / m i n i n g

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Sir Charles Gairdner Hospital Cancer Centre:

Merging Technology with Inspiration Provide Distinguished Care

Housing the only CyberKnife in Australia and operating a unique facility, Sir Charles is a leading provider of cancer care.

Written by: Stephanie C. Ocano Produced by: Troy Barker

n to

e youth cancer

S.C.G.H. CANCER CENTRE

Dr Colin Tang, Thomas Tuchyna and Dr Warren Toye discussing plans for the Cancer Centre.

S

ir Charles Gairdner Hospital is regarded as one of Australia’s leading teaching tertiary hospitals, treating over 420,000 patients annually. While numerous clinical services from transplantation surgery, neurosciences, orthopaedics and cardiac care are offered, the hospital houses the only public comprehensive cancer centre in Western Australia.

Innovation and ground-breaking medical research is constantly strived for by Sir Charles Gairdner Cancer Centre, and the most recent 82

February 2015

accommodations are taking the Hospital to greater heights in terms of recognition.

Housing the Only CyberKnife in Australia Since the early 1990s, Sir Charles has provided cranial stereotactic radiosurgery (SRS), but earlier this year, thanks to the installation of a ground-breaking medical device, the centre has been treating patients for SRS by the hundreds.

Medical professionals at SCGH have treated almost 200 patients

H E A LT H C A R E

with Australia’s only CyberKnife operational since April 2014, and the list of body sites that are able to be treated has grown to include the lung, prostate, liver, spine, pancreas and kidney.

The CyberKnife combines a linac on a robot with an imaging system and respiratory monitoring to deliver SRS treatments with sub mm accuracy. Tracking the motion of the target in real-time and mimicking the movement, the CyberKnife makes delivering radiation with high precision very simple.

The fact that there are no other CyberKnives in Australia made the decision for Thomas Tuchyna, operations manager of the centre, to pursue implementation of one back in 2011 somewhat difficult.

“We collected five or six of us around the meeting table and said, ‘Well, we’ve got this opportunity.’

At about the same time, the cancer centre was under development,”

said Tuchyna. “A certain amount of pressure had to be put on executive because up until a certain point, you can fit any machine in any bunker but it’s a bit like renovating your home. When you’re renovating your bathroom, you want the sink here, you want the shower there and bath there. And that’s okay, but once you put up walls and put in the floor and you’ve got drain holes, deciding to relocate any of these items after this point means further structural alterations. In the case of deciding whether to install a CyberKnife or a linac, the alterations become more complex and costly.”

Tuchyna was successful in getting the approval from the executive and the CyberKnife was installed. Sir Charles is now one of 40 centres worldwide that provides treatment data to the U.S.-based RSSearch Registry.

Patients that are referred for CyberKnife treatment are asked

“[The CyberKnife is] something that in five, 10 years time, we’ll look back and see there have been thousands of patients that have been treated and have seen a significant improved outcome.”

– Thomas Tuchyna, Operations Manager w w w. s c g h . h e a l t h . w a . g o v. a u

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S.C.G.H. CANCER CENTRE

H E A LT H C A R E

to participate in data collection to ensure continued access to essential diagnostic, pathologic, treatment and toxicity information which will help the centre build its knowledge and improve patient outcomes for the various disease sites in the future.

“That’s probably something that in five, 10 years time, we’ll look back and see there have been thousands of patients treated through this and have seen a significant improved outcome, but it’s too early to say that now,” said Tuchyna.

As of August 2003, SCGH has conducted over 60,000 PET scans. Tuchyna was involved in the initial implementation of the infrastructure and equipment and looking back, he feels “quite good” about the outcome.

“When I started in medical physics at Sir Charles Gairdner Hospital in about ’98, I was assigned to radiology testing and equipmenttype issues. Around that time, there was some interest to establish a PET service in WA,” recalled Tuchyna.

“At the time there were only three cyclotrons in Australia to support Bringing PET Scans to Thousands PET, two in Melbourne and one in

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S.C.G.H. CANCER CENTRE Sydney, so it was fairly new.”

Having been involved from the outset and gained significant knowledge on the subject, Tuchyna was involved in the technical aspects of bringing up the service and the radiopharmaceutical production facility. Since then, the service has grown from operating with one camera to seven, with an eighth in commission that is expected to be operational next year.

“We’ve gone from one camera to eight in the state with one cyclotron 12 years later still supporting all

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those imaging services in various parts of the city so patients can have PET scans,” said Tuchyna. “I feel quite good about that.”

Separating Treatment from Living for the Youth Sir Charles Gairdner Cancer Centre houses various exclusive technologies, treatment procedures and services. But something that remains unique, to date, in Australia is the separated treatment of young adults.

“We included in the building an adolescent/young adult centre, which was a partnership between CanTeen, a cancer support organization in Australia, SONY fundraising and WA Health,” said Tuchyna. “It is a facility designed specifically for young people with cancer, basically from young teenagers through to young adults.”

Treatment for these individuals is no different in terms of quality and care, but in addition the service provides an opportunity to take part in clinical trials which offer a consistent approach and therapy. The service also provides

H E A LT H C A R E

a “temporary non-clinical respite environment” that breathes hope into the lives of its patients.

“What has been found across the world is that what makes young people a bit more different is that they’re going through a growth stage, and not just a physical growth stage, but they are finding their place in the world with—career, relationships, fertility, the meaning of life—and when they have a framework apart from the clinical treatment, they have a much better outcome because they can say, ‘Well, this is just a phase I’m going through.

This is treatment and I’ll deal with it. In the meantime, I can still think about further education or getting a job,’” explained Tuchyna.

The youth facility is staffed by nurses, psychologists, data managers and various other health care professionals who provide a support system for patients to complete schooling amongst other aspects of their life. “[Patients] often miss out on schooling or need a modified schooling program, but whether it is high school or university, they receive appropriate psychosocial support, career counseling and various events that help them bond with other people who have gone through cancer, as well,” said Tuchyna.

Sir Charles Gairdner Cancer Centre can be referred to as a “growth center” as it not only enriches the lives of the patients that cross through its doors, but in terms of framework as well, as the centre is continuously looking to expand and improve upon itself.

Company Information INDUSTRY

Healthcare HEADQUARTERS

Nedlands Perth, Western Australia FOUNDED

2013 EMPLOYEES

Approximately 500 REVENUE

78 Million PRODUCTS/ SERVICES

The construction of an expanded Sir Charles Gairdner Hospital (SCGH) Cancer Centre has made the patient journey more convenient with cancer services now located in one building.

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The Global Kaizen G In2Motion:

Jason Pilgrim: Empowering better health and business

The Global Kaizen Group and In2Motion are inspiring the industry in Australia to promote positive change and enric Written by: Stephanie C. Ocano Produced by: Troy Barker

Group/

g clients to s

allied healthcare ch lives.

THE GLOBAL KAIZEN GROUP/IN2MOTION

An array of the highest quality products that the Global Kaizen Group produces.

M

“

y personal vision is to empower and inspire lifestyle abundance.�

This is the motto that drives Jason Pilgrim every day. As the founder of numerous successful companies, including In2Motion and The Global Kaizen Group, Pilgrim believes that true success 90

February 2015

stems from collaboration.

Having begun his career as an exercise physiologist, Pilgrim saw the need for more efficient treatment and rehabilitation centers in the community. Additionally, he saw the need for the healthcare industry to have people better equipped with business skills so that their

H E A LT H C A R E

businesses were more empowered to provide better services and therefore, have better outcomes.

“I realized I wanted to do more,” Pilgrim expressed during a recent interview. “I wanted to be able to assist more people, and when you’re swapping time for money, there’s only so much time you can give.”

Hence, the creation of In2Motion.

times over the last six years. But the team has been able to keep up with such quick expansion and in turn has been awarded consistently both nationally and internationally for its performance.

“Here, we don’t say TGIF (Thank God It’s Friday), we say TGIM (Thank God It’s Monday) because it means we get to spend time with our team again and we get to go out and A Holistic Allied Health Clinic empower people’s lives and get In2Motion was Pilgrim’s first stand- them to lead healthier and happier alone company. The allied health lives,” said Pilgrim. clinic has multiple male and female In2Motion offers a number of physiotherapists, an exercise services, from general physiology physiologist and numerous allied to post-surgery rehabilitations. The health providers. company also has a chronic disease “It was set up because the area management arm where work is that I lived in at the time didn’t have done with diabetes, osteoporosis, the treatment and rehabilitation heart disease, weight loss, cancer needs that I felt the community and more. deserved, and I had such a good “We have team members working relationship with numerous who are very well versed in the doctors,” said Pilgrim. “They were psychology of injuries and getting saying, ‘You need to set up your own back to optimal health,” explained stand-alone clinic.’ So, I took that Pilgrim. “Because of that, we have support and went and opened my a really good rapport with people own clinic which grew a lot faster which has also opened up a lot than I could ever have imagined.” of avenues into additional areas In2Motion has grown so rapidly including aged care.” that it has had to be expanded three Impressive Scanning Technology w w w. i n 2 m o t i o n . c o m . a u

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THE GLOBAL KAIZEN GROUP/IN2MOTION At In2Motion, Pilgrim takes pride in the fact that his team can offer one-on-one support with every client who walks through the company’s doors.

“We guarantee we won’t use machine-based therapy and leave you on a machine while we go and service someone else,” said Pilgrim.

There is one piece of technology, however, that In2Motion uses that is cutting edge and usually only seen in city centres.

The $12K G.A.I.T. scan is an

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assessment tool that allows the team at In2Motion to run static and dynamic assessments of clients’ standing postures and leg length differences. Upon completing a scan, the team can then design and prescribe custom orthotics for individuals who may need assistance with their running or walking gait.

“The G.A.I.T. scan works on about 800 scans per second; it’s stealthy accurate,” explained Pilgrim.

“Because it scans in so many frames

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H E A LT H C A R E

per second, we can note what type of patterned walk is happening.

Rather than using our eyesight like in conventional podiatry, we can rely on technology to do it much more accurately. It’s a fantastic piece of technology that we utilize.”

Pilgrim. “I certainly embraced that concept, which is why it was quite natural for me to have a company that was linked in and around the word Kaizen.”

Enter The Global Kaizen Group The Global Kaizen Group is a Striving for New Heights multi-faceted company that has Having started In2Motion from a strong business development the ground up, Pilgrim was able to arm inside allied health as well as learn from every aspect of running being a producer of the highest a business. quality fitness, rehab and strength Rather than franchising his first equipment. Rather than generic company, Pilgrim felt that a better business coaching, the company way to leverage his newfound skills offers a specialized approach and the success from In2Motion was particular to the allied health industry. to help other individuals with their “We help drive companies businesses to start a movement of forward. We look at increasing like-minded business professionals said companies’ effectiveness who wanted the best outcomes in and efficiency,” said Pilgrim. “[The their own companies.

Global Kaizen Group] also allows “Kaizen is the Japanese proverb us to also provide fitness, strength for continuous improvement in your and rehabilitation products to the personal and professional life,” said marketplace.” These products are

“I wanted to be able to assist more people, and when you’re swapping time for money, there’s only so much time you can give.”

– Jason Pilgrim, Owner

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THE GLOBAL KAIZEN GROUP/IN2MOTION

Extensive production line within the Global Kaizen Group’s kettlebell foundry

framed around ‘The Professionals Choice’ as unlike other companies, these are made, by professionals, for professionals, and are of the guaranteed highest quality.

The fitness equipment provided

by Global Kaizen is niche. According 94

February 2015

to Pilgrim, “We work with the items that are most readily utilized by our clients so the patients can have a much more effective rehabilitation experience and get better outcomes which helps out each of the individual businesses that we’re

H E A LT H C A R E

aligned with (such as In2Motion).”

Also in the works is a women’s active wear collection that will further grow the brand. A worldrenowned supermodel will become co-owner and as time progresses, Global Kaizen will move into male

active wear and sportswear.

“It’s a very smart way, we believe, to have more product move through our networks,” said Pilgrim.

“Overall, I think [The Global Kaizen Group] is a very unique w w w. i n 2 m o t i o n . c o m . a u

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THE GLOBAL KAIZEN GROUP/IN2MOTION

“Ultimately, at the end of the day, we’re empowering more people in our industry to go out there and help other people and inspire people to make positive change.”

– Jason Pilgrim, Owner

business,” continued Pilgrim. “I don’t see another business like it in Australia, and certainly not in our industry. Rather than trying to sell a product, we build people personally and professionally and we directly assist their own businesses to grow.”

This creates a significant benefit to everyone involved with this movement and best of all, patient outcomes are the greatest beneficiary of this unique situation they have created.

Allied Health Blueprint–a five-step process specific to allied health that goes through every single aspect that an allied health company needs to partake in to have a successfully run business.

“The blueprint I personally developed over the last four to six years,” said Pilgrim. “I’ve previously done a lot of work with business coaches and been heavily involved with many industries. As a result I’ve been able to see a lot of great Kaizen Allied Health Blueprint avenues of what works and what The Global Kaizen Group is doesn’t. From that, I’ve been able certainly unique in the way that it to create my own blueprint based mentors businesses. During the around financial mastery, niche, team time that Pilgrim built and operated building, culture, recruitment and the In2Motion, he was able to note every systemization of streamlining work success and failure and learn from flow effectiveness.” it. In turn, he created the Kaizen

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H E A LT H C A R E

“What would normally take eight to ten years to do in our industry, by following this exact blueprint within a 24-month period, [Global Kaizen] can have businesses in a situation where they’ve got a million-dollar health company,” he added.

According to Pilgrim, The Global Kaizen Group is the avenue and the business that can allow people to achieve their desired lifestyle.

“It’s the next step from In2Motion,” said Pilgrim.

“The Global Kaizen Group has a real tribe that really drives itself. You’ve got some of our top allied health professionals linking with one another through business and it’s allowing for a very strong and committed group of business owners to share, something that has never been done before in our industry.”

“These businesses are thriving exponentially because rather than having to go out and develop everything themselves, they’re able to go out and utilize our blueprints of guaranteed success and draw upon the experiences and relationships they’ve got with the other leading providers,” Pilgrim added. “There are some huge opportunities for our industry to really grow and the best part is that we’re trading a healthier and happier environment for our kids to grow up in. The more we push this forward, and work together with this approach to make all of our businesses grow, the more we’re benefiting the communities around us.”

Company Information INDUSTRY

Healthcare HEADQUARTERS

Richmond NSW, Australia FOUNDED

GKG 2012 / In2Motion 2004 EMPLOYEES

GKG - 5 / In2Motion 14 REVENUE

N/A PRODUCTS/ SERVICES The Global Kaizen Group is a multi-faceted company that has a strong business development arm inside allied health as well as being a producer of the highest quality fitness, rehab and strength equipment.

In2Motion is an allied health clinic has multiple male and female physiotherapists, exercise physiologists and numerous allied health providers.

w w w. i n 2 m o t i o n . c o m . a u

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UCB Australia:

Inspired by patients. Drive by science.

The power to make a difference: A global biopharma f diseases with operations in approximately 40 countrie revenue of â‚Ź 3.4 billion in 2013.

Written by: UCB Australia Produced by: Troy Barker

en

focused on severe es and global

UCB AUSTRALIA

U

CB Australia combines biology and chemistry to make major breakthroughs.

By integrating their expertise in large, antibody-based molecules and small, chemically-derived molecules, they can offer families with severe diseases and their specialist physicians the advantages of both large and small molecules to produce extraordinary breakthroughs.

The Company partners with the leaders in the pharmaceutical industry. The complexities of severe diseases are beyond the expertise and resources of a single organisation. That is why UCB has 100

February 2015

teamed up with partners — they play to their strengths and tap into the organisations with greater or complementary strengths.

Vision UCB aspires to be the patientcentric global biopharmaceutical leader transforming the lives of people living with severe diseases.

Connecting science in new ways: By integrating biology (bio) and chemistry (pharma), UCB is able to gain much deeper insights into disease pathways, including the complexities of severe diseases, as well as producing more potent,

H E A LT H C A R E

cost-effective drugs. The unique combination of expertise in large, antibody-based molecules and small, chemically-derived molecules places UCB in a strong position to realise this ambition. Cimzia®, UCB’s New Biological Entity (NBE), targeted at Crohn’s disease and rheumatoid arthritis, is one of the first fruits of this synergy of biology and chemistry.

Connecting people: In a knowledge- and ideas-based industry like UCB’s, human capital is the lifeblood of success. To unlock the creative potential of our global team of 8,700 staff and their

partners, the Company is creating a networked, cross-functional organisation. Multi-disciplinary teams are working on all development projects, including members of R&D, supply chain and sales, as well as partners and patients.

UCB People, an innovative intranet tool, links the Company’s knowledge and skills. Their virtual R&D collaboration platform, based on the principles of Wikipedia, is another example.

Connecting patients: Severe diseases, such as epilepsy, Crohn’s or Parkinson’s, tend to be “silent diseases — sufferers are often w w w. u c b . c o m /

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UCB AUSTRALIA socially stigmatised and reluctant to share their experiences and insights. To overcome this problem, the Company is creating novel and personal ways for patients and their families to connect, virtually and live, with each other, UCB, their partners and opinion formers.

The “CrohnsandMe.com” community is one such example.

Patients and their families are regularly invited to discuss the daily realities of their diseases with UCB staff, partners and

key opinion informers, providing invaluable insights.

Strategy With the aspiration to be the patientcentric global biopharmaceutical leader transforming the lives of people living with severe diseases, UCB applies strict discipline to its strategy, ensuring the successful execution of their vision.

A prime component of their vision strategy relates to therapeutic areas.

This strategy involves focusing on

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H E A LT H C A R E

severe diseases in two therapeutic areas: Central Nervous System and Immunology. UCB also has a selective presence in primary care.

As severe diseases are treated by a relatively small number of specialists, UCB can have a close relationship and regular dialogue with physicians and their patients — an essential ingredient for understanding and addressing the daily physical and social symptoms of these diseases.

Severe diseases also require a smaller sales force, so more resources can be devoted to R&D and other functions.

The Company also maintains a strong yet selective presence in primary care (e.g. allergy and cardiovascular) to support specialist products that are administered by primary care physicians.

Furthermore, UCB combines biology and chemistry to make major breakthroughs. By integrating their expertise in large, antibodybased molecules and small, chemically-derived molecules, they can offer families with severe diseases and their specialist physicians: The efficacy of large-

molecule ‘new biological entities’ (NBEs), such as Cimzia®; the convenience and cost-effectiveness of small, ‘new chemical entities’ (NCEs), such as Keppra®, Neupro® or Vimpat®; and the advantages of both to produce extraordinary breakthroughs.

UCB’s pioneering A2HiT™ project, which is using the Company’s leading antibody research to design more effective novel chemical entities, is one of the most exciting examples of how they are capitalising on the synergies between biology and chemistry.

Because UCB understands that the complexities of severe diseases are beyond the expertise and resources of a single organization, they partnering with the leaders in the pharmaceutical industry.

From research and development to marketing and supply chain, we have joined forces with organisations such as Amgen (R&D - anti-sclerostin for bone loss disorders), sanofi-aventis (Marketing - Xyzal®, antihistamine) and Lonza (Manufacturing - Cimzia® for Crohn’s disease and rheumatoid arthritis). w w w. u c b . c o m /

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UCB AUSTRALIA

Leveraging scale and intellectual capital: Networking the Company’s resources and expertise not only results in cost reductions but also to crossfertilise the knowledge and skills of UCB’s staff across the world, as well exploit opportunities to develop therapies around the clock, across time zones. This is supported by an entrepreneurial, empowered and results104

February 2015

driven culture and a relentless commitment to the highest standards of quality.

Research and Development UCB’s goal is to command a leading position in discovering and developing new therapies to treat patients suffering from severe diseases. With a strong pipeline, the Company’s focus is on central nervous system (CNS) disorders

H E A LT H C A R E

“The Company is creating novel and personal ways for patients and their families to connect, virtually and live, with each other, UCB, their partners and opinion formers.” and immunology diseases to provide new treatments for specialists and their patients.

Company Information INDUSTRY

Healthcare HEADQUARTERS

Malvern Victoria, Australia FOUNDED

Key features Patients are at the heart of all that UCB Australia does, driving their commitment to the treatment of severe diseases. In addition, the Company’s international R&D organisation comprised of UCB NewMedicines and UCB Global Projects and Development gives UCB comprehensive strength and resources. And UCB’s track record of successful partnerships with both academia and leading drug discovery organizations showcases how partnerships are very much a central component of the Company’s philosophy.

One Team Approach UCB’s philosophy is to have a ‘one team’ approach to drug discovery and development with seamless integration of research, development and commercial colleagues, in a process of continual learning and confirming as they examine their data and capitalise on their knowledge.

1920’s EMPLOYEES

40 REVENUE

$60 Million PRODUCTS/ SERVICES

UCB Australia combines biology and chemistry to make major breakthroughs.

By integrating their expertise in large, antibody-based molecules and small, chemicallyderived molecules, they can offer families with severe diseases and their specialist physicians the advantages of both large and small molecules to produce extraordinary breakthroughs. w w w. u c b . c o m /

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Titan Marine Engineer

Titan Marine Services Ke Vessels in Ship Shape

The New Zealand-based marine engineering services manages an increasing work volume with great succes Written by: Kevin Smead Produced by: Wayne Masciotro

ring:

eps

company effectively ss.

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T I TA N M A R I N E E N G I N E E R I N G

Titan Marine continues to work on increasingly larger vessels.

T

itan Marine Engineering is a service provider for the marine, shipping and industry in New Zealand.

The company works with some off the biggest on- and off-shore clients operating today, such as Maersk, P & O, WOSL, Sanfords and Fullers Group—which is the 108

February 2015

main ferry operator in Auckland.

While the company’s services are both vast and deep, its main focus is repair and maintenance of majestic superyachts, utilizing a massive 80 meter, 1,500 ton slipway to service these luxury vessels.

According to Project Manager Anthony Bridge, Titan’s competitive

ENERGY

advantage is its in-house machining and fabrication.

“We’ve just completed a $3.5 million re-fit on a 50 meter superyacht,” he said. “We completed major corrosion repairs to both hull and superstructure as well as repairing/replacing systems on the vessel.”

The company also works on the Fullers Group ferry vessels, an essential part of the transportation infrastructure in New Zealand.

“We are proud of our very quick repair turnaround on the ferry vessels. Whenever there is a breakdown it can impact on Auckland’s transport and a timely w w w. t i t a n m a r i n e . c o . n z /

109

T I TA N M A R I N E E N G I N E E R I N G repair is essential. Breakdowns are not scheduled and we need to be prepared to make repairs any time of day or night,” he explained.

“We have a full team of quality tradesmen available who are able to meet those demands.”

And while this is the company’s focus, Titan Marine Engineering can handle all areas of repair or alteration.

“We are able to qualify for machining and fabrication for all marine classes,” Bridge said.

They take a unique, tailored

approach to each individual job, making them a preferred contractor across marine industry.

“Each job and client is oriented depending on the vessel and its ability to maintain classification,” Bridge explained. According to him, this approach means ensuring staff is always properly trained.

“For example,” he said, “One of the tasks on the last yacht on the slipway was to replace a damaged rudder. This needed a welding procedure for mild to stainless

ENERGY

steel between the rudder stock and bolting flange. We had to qualify a tradesman for class in this procedure which cost approximately $7,000, with the job itself only costing about $10,000. That is an example of the many challenges to meet various industry demands, Although every job has a tailored aspect to the various tasks involved, the basic principles of planning and application remain.

The Industry has a high level of risk of injury and Titan Marine retains the highest (Tertiary) level of ACC’s (NZ’s government operated workplace insurer) Workplace Safety Management Program, which requires a proactive approach to health & safety. Training is conducted for all aspects of the company’s many tasks including confined space, BA rescue, working from heights, etc. Ensuring worker safety is something Titan Marine is focused on, since the nature of work the company is performing is changing. It is important to remain on top of it as it is our staff which is our most important asset and their safety is our first priority.

“The trend for superyachts coming

to the south pacific is that there are larger yachts visiting,’” Bridge said. “With the yachts being bigger the scope of work is changing in volume on each job. Nothing is really changing in terms of the type of work, it’s just the scale is becoming larger.”

With the increasing scope and volume of work, Titan Marine is always working to ensure its quality never drops. One new area of focus for the company is vessel security—an aspect of the business that’s becoming in high-demand with superyachts owners, guests and crews requiring a high level of security and privacy.

“We’ll be evolving that over the next year, tightening up on security and vessel access,” Bridge said.

“As they’re getting bigger, security demands are growing and so is our need to accommodate this area. Our management team has been introducing more focus groups to tackle different areas of the company, From company vision and direction to meeting client needs. It’s just breaking it up into smaller groups and dealing with each task or issue on a more individualistic basis.” w w w. t i t a n m a r i n e . c o . n z /

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T I TA N M A R I N E E N G I N E E R I N G

Titan Marine Engineering offers efficient, competent and professional marine and en

Titan Marine is finding great success with its increased workload.

They have had some major clients return after using alternative service providers, Bridge said ‘this is testament to the quality of work and the timely manner in which we are able to provide’. He isn’t concerned with the increased workload, though he noted being adaptable is a big part of any business.

“The game changes so quickly,” he said. “We find a problem and that 112

February 2015

could lead to into many others. We constantly find that you can haul a vessel and its scope of work is never exactly as planned. It’s really hard to gauge or schedule the work ahead.

I guess that is what makes this industry interesting” That doesn’t stop Titan, though.

“We’re always ensuring that the quality of work expected and timelines are met,” Bridge said.

“That’s our main focus: delivering quality workmanship on time.”

ENERGY

Company Information INDUSTRY

Energy HEADQUARTERS

Auckland Australia, New Zealand FOUNDED

1993 EMPLOYEES

100

ngineering services.

REVENUE

$60 million

Bridge attributes the company’s successes to its employees, also noting of the geographical position of New Zealand, the lifestyles that come with it and the advantage it gives them.

“It’s the people, really,” he said. “We’re quite lucky here in Auckland that most people that are under our employment are marine focused in their lifestyle as well. That’s a big help for us.”

At more than 20 years old, Titan is still focused on providing high-quality service, on time, to its growing list of major clients.

PRODUCTS/ SERVICES

Titan Marine Engineering was established in 1993 to provide an efficient, competent and professional marine and industrial engineering service to local and International clientèle.

w w w. t i t a n m a r i n e . c o . n z /

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TDC Drilling:

Australia’s Most Capa Field Services Operat

Serving a vital role in Australia’s energy develo Written by: Ian Hanner Produced by: Wayne Masciotro

able ator

opment

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TDC DRILLING

Service Rig #8 model SR242, ready to run completion string after cleaning out well with air.

M

erging high quality equipment and practice with a local approach to business, Australian-owned and operated TDC Drilling has participated in the development of Australia’s vast oil and natural gas resources.

TDC Drilling was established in 116

February 2015

1987 by Ron Dean and Malcolm Cole to provide hard rock drilling services to Australia’s vast mining industry as the pair dedicated time to their families. The partners decided in 2000 to take their more than 20 years of experience in the oil fields and begin shifting

E X P L O R AT I O N

TDC Drilling service rig

focus to oil and gas operations, predominately in Queensland and Northern Territory.

TDC specializes in workover rigs, diamond core rigs, air compressor packages and a range of rental equipment and is considered a valued service provider in Australia. While headquartered

in Perth, the company’s office in Roma, Queensland serves as its base of operations.

Now, after years of evolution, the partners have taken their decades of experience in the oil business to become a contributing party in the quest to bring Australia’s long neglected resources to the market. w w w. t d c d r i l l i n g . c o m . a u

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TDC DRILLING “We’d been eyeing this coal [development] for a while,” said Cole, who serves as the company’s Managing Director.

“It’s a Gas field project and our strongest background was in oil and gas, not mining. So we headed over there to market our air compressors and started gaining contracts as an air compressor operator. We did that for a few years and from there it was a natural progression to [coal seam gas].”

Coal seam gas [CSG] takes advantage of Australia’s immense coal deposits to produce methane gas, or natural gas. In coal seams roughly 300 to 1,000 meters below the surface, methane gas is trapped in fractures in the coal deposit—known as cleats—and the matrix of the coal deposit itself.

CSG currently supplies roughly 90 percent of Queensland’s natural gas supply and accounts for roughly 17 percent of its electricity generation, according to Arrow Energy.

Manufacturer of Irontech service rigs, slant rigs, rod rigs, pump trucks and mud tanks.

Complete repair and Level 4 services including engineering and design.

Office: (780) 960-4881 Fax: (780) 960-8840 Email: shane@irontechrig.com

11-53016 Hwy. 60 (#11 Acheson Road, Zone 3) Acheson, AB, T7X 5A7, Canada

www.irontechrig.com

E X P L O R AT I O N

Typical Queensland summer storm during commissioning of Rig 11 at our Field Base in Roma, Qld.

Origin Energy is one of four major energy companies with a hand in a large-scale CSG development in Queensland called Australia Pacific LNG, alongside Santos, Arrow Energy and BG (QGC). With a multitude of backers from Royal Dutch Shell to ConocoPhillips to PetroChina, each E&P company has been stepping up exploration efforts over the last few years, according to Cole.

From various production sites, the gas is transported via pipelines over 500 kms in length, to Curtis Island, a small body of land about 474 kilometers northwest of Brisbane.

On Curtis Island, each company has been developing natural gas liquefaction and export facilities to transport the resource to markets abroad, predominantly in Asia. “Those plants are being commissioned now, so they’re w w w. t d c d r i l l i n g . c o m . a u

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Rig 8 BOP set up with Double Gate Rams and Annular in cramped location.

Origin Energy Wellsite.

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virtually finished,” Cole said. “Three different pipelines are all in the ground and I see BG sold their pipeline to a pipeline infrastructure company the other day. But they’re all looking to start production this year. [Unfortunately] there’s a bit of a lull in the industry and I believe it’s caused by the massive reduction in oil price.”

Cole added, “We’ve been working mainly with one client, Origin Energy. Up until the end of last year we had six rigs working for them. We still have a couple rigs contracted to them. Within a few months the major operators will be pumping gas down the pipeline and demand for our services will increase,” said Cole.

Moving forward into the future, Cole is confident that TDC Drilling will be able to maintain its position as a lean, local and Australian owned field services company with an eye for quality and an emphasis on safety.

“We’re pretty happy with the amount of equipment that TDC own,” he said. TDC is sized to meet its current market share and is quick to adapt to market growth. Our crews are nearly all from, or settled, in the surrounding communities.

We have invested a lot of time and resources into skills training of our crews with an excellent track record and full enrolment for the new National Competency Standards training system.” He added, “Our ability to maintain and efficiently repair our equipment, utilizing local suppliers when possible, keeps us at the forefront of the service industry.”

Company Information INDUSTRY

Exploration HEADQUARTERS

Welshpool Western Australia FOUNDED

1987 EMPLOYEES

250 REVENUE

N/A PRODUCTS/ SERVICES TDC Drilling Pty Ltd is a Western Australian based company that has been providing professional services to Australia’s oil and gas industry since 1987.

TDC Drilling was initially established by present shareholders, Ron Dean and Malcolm Cole, to provide hard rock drilling services throughout Western Australia.

However, competition and economic conditions brought about a change of direction for the company, and in 2000, they entered the coal seam gas industry.

Today, TDC Drilling is considered among the top service operators in Australia’s coal seam gas industry, with an extensive inventory of equipment working in SouthEast Queensland.

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Cut & Fill:

Filling Construction Nee Throughout Victoria

Cut & Fill’s mastery in civil works led the company to Baanip Boulevard Written by: Laura Close Produced by: Bryan Giles

eds

o its current project,

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CUT & FILL

F

or 30 years, John Storey and David Dowling have worked together to establish Cut & Fill as a successful and dynamic civil engineering company, contracting across southern Australia. These gentlemen have grown their business to a company today which has solid foundations and a work force that has earned its reputation as one of the best in the business.

Cut & Fill has been and continues to be a well-known partner in major civil infrastructure works across the South Eastern seaboard of Australia, particularly with the State Road Authorities in Victoria, the ACT and 124

February 2015

NSW. The company has established itself at the upper level of the prequalification scale with the State Government infrastructure bodies in Victoria (VicRoads), New South Wales (Road and Traffic Authority), the ACT, South Australia, Tasmania and the Northern Territory.

The company’s past experience and diversified expertise has it complete challenging and varied civil projects for local government bodies and councils which include the NSW Department of Commerce, the Victorian Department of Transport, VicTrack, the Royal Botanic Gardens and Parks Victoria.

CONSTRUCTION

Cut & Fill has a wealth of experience in managing works within the public domain, including its most recent project at Baanip Boulevard.

work forms an integral part of the country’s infrastructure.

Thousands of metres of underground drainage, telecommunication electrical Areas of Expertise conduit and supporting assets Cut & Fill has performed several have been constructed by Cut & jobs in road construction, service Fill. The company’s expertise in this infrastructure, bridge construction area is an important facet of the and landscaping. total package civil work delivery The company has constructed mechanism that they espouse. hundreds of kilometres of roads Cut & Fill’s experience in Bridge throughout Victoria, NSW and Construction ranges from largeparts of the ACT. From eight-lane scale constructions over road, rail, freeways to single residential access or water where technical and traffic roads, from roundabouts to classic management issues dominate diamond interchanges, Cut & Fill’s to varying and smaller bridges in h t t p : / / w w w. c u t a n d f i l l . c o m . a u / i n d e x . h t m l

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VicRoads Geelong Ring Road Project Uses Vinidex StormPRO® Stormwater Drainage Pipe Systems The Geelong Ring Road project by VicRoads is a stretch of freeway in Victoria, Australia extending 27 km (17 mi) beside Geelong's western suburbs. The project commenced in early 2006 and finished late 2014, with a total funding cost of over $490 million from the Victorian and Federal Governments.

delighted to be Cut and Fill’s the first choice for their drainage and stormwater pipe system needs.

As a result Cut and Fill nominated 2.2km of StormPRO® to use for another major section of the project which is an arterial road; the duplication of Princes Hwy, including bridge widening, from Austin St to west of Deans Marsh Rd Winchelsea.

Vinidex was contracted by Cut and Fill P/L to supply the majority of the stormwater drainage pipes necessary for Stages 4A and 4B in 2011.

This highly successful installation then led Cut and Fill to nominate StormPRO® drainage systems as their product of choice for the next stage of the project section 4C, the design and construction of arterial road that extends 4.5km from Anglesea Rd to Surf Coast Hwy Grovedale. Vinidex StormPRO® Polypropylene drainage pipe was used in sizes ranging from 375mm to 900mm in internal diameter.

Vinidex StormPRO® is the perfect choice for all stormwater applications for a number of reasons including its lightweight qualities, ease of installation and handling, thus dramatically reduces construction time*.

Utilising modern co-extrusion techniques, StormPRO® is manufactured with a smooth bore for optimum hydraulic performance and a corrugated outside wall for high stiffness to weight ratio.

Cut and Fill P/L civil engineer contractors have over 30 years of experience in major civil infrastructure works across the South Eastern seaboard of Australia. Highly regarded and reputable within the industry, Vinidex were

StormPRO® pipes combine the strength and toughness of advanced polypropylene materials with a structured wall design. The perfect choice for all stormwater and drainage applications.

* Compared to using traditional stormwater materials.

P 13 11 69 | sales@vinidex.com.au | www.vinidex.com.au

SUPPLIER PROFILE

VINIDEX PTY Vinidex Pty Limited is Australia’s leading manufacturer and supplier of pipe systems and solutions for the transportation of fluid, data and energy.

Vinidex is recognised internationally as a major participant in the pipe industry and as a quality manufacturer of PVC, Polyethylene (PE) and Polypropylene (PP) pipe systems. Vinidex pipe and fittings systems are used in a broad range of applications such as plumbing, water supply, sewerage and wastewater, stormwater and drainage, mining, industrial, rural, irrigation, electrical, telecommunications and gas. We have nine manufacturing sites across Australia and a comprehensive nationwide network of warehousing and distribution facilities to enable efficient distribution of our own products and those of our national and international partners. Vinidex has extensive logistics experience with major projects and a proven track record for project delivery. Vinidex is renowned for a commitment to technical advancement and product innovation. Our technologies and products are used in Europe, the USA and Africa.

Our strategic application of technology, innovation, sound investment, meticulous quality control and the inherent qualities of the materials used has established Vinidex as a leading authority in the thermoplastics industry. Vinidex participates in Australian and International pipe associations as well as Australian and ISO standards committees.

Website: www.vinidex.com.au

CUT & FILL

CONSTRUCTION

timber, concrete or stone in urban areas and the country’s national parks and forests.

Landscaping and environmental sustainability is an integral part of many of the company’s civil construction projects. Their in-house landscape team compliment Cut & Fill’s total civil engineering ability and enhance their results and service to clients. Each year the company manages the selection, preparation and planting of over one million plants on civil projects.

Employees People are central to the culture of Cut & Fill’s business. The success of Cut & Fill has been built on acknowledging the importance of their people and recognising them for their contribution and performance. For more than 30 years the company has taken pride in employing the best people across all roles within the industry.

With a high number of long serving employees and a low staff turnover, Cut & Fill’s retention record is very good. This success is a due to a culture, which values people and a number of HR management strategies which all demonstrate respect and contribute to a satisfied and retained work force. The company detailed the strategies as follows: • Providing a challenge: Via the size and diversity of our construction activity, the opportunity for employees to step up, grow and be engineering/ intellectually challenged.

• Training: The ongoing planning and diversity of training offer will only assist in improving retention and succession planning into the future.

• Respect and Leadership: Managers must always take the time to listen and build rapport with their teams to gauge competency, performance and the workplace climate. Cut & Fill must be proactive

“Their in-house landscape team compliment Cut & Fill’s total civil engineering ability and enhance their results and service to clients.” h t t p : / / w w w. c u t a n d f i l l . c o m . a u / i n d e x . h t m l

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with their staff rather than reactive. • Recognition and sharing of success: From impromptu social gatherings to our more formal events, the company comes together to share its wins, its tall stories and to have a laugh. The social vibe and togetherness of our people is highly valued.

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and trains apprentices, appoints graduate engineers and engages student engineers all with the goal of enriching the competency of the next generation of civil engineering providers and creating a pipeline of talent for the business’s future.

Cut & Fill takes a proactive approach to the training and development of its Graduate Engineers by

SECTOR

engaging them while they are still undergraduates in an IBL partnership with Swinburne University. The provision of IBL Placements by Cut & Fill is an investment in the company’s future. During their third and fourth years of their engineering degree, IBL students join the company for a period of twelve months., Cut & Fill’s program ensures the students work

in at least two areas of the business, assisting with current workloads and where required taking on ‘special projects’ and or delivering process improvements or recommendations.

Continuous Improvement Cut & Fill Pty Ltd was one of the pioneers in implementing a Quality Management System to manage w w w. c o m p a n y u r l . c o m

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statutory and customer specified requirements in respect to Quality, Environment and Occupational Health & Safety. Since 1991, the company has constructed over 100 quality-assured projects.

Cut & Fill recognises that the timely completion of construction projects to customer and statutory requirements enhances the reputation of the company, ensuring continued success in the civil construction industry.

The Cut & Fill Pty Ltd Management System has been developed to recognise quality, safety and environmental standards, and is primarily aimed at achieving customer satisfaction, providing a safe work environment, minimising environmental impacts, managing risks and ensuring compliance with statutory requirements.

The commitment to the management system originates with

the Board of Directors, who ensure sufficient resources are provided to implement the requirements of the Management System, including trained and qualified personnel.

The implementation of a systematic approach to quality safety and environmental management provides direct benefits—including enhanced reputation, customer confidence, competitive market advantage, reduction in costs as a result of better-planned and more efficient construction processes—to the performance of the company in meeting customer requirements.

Baanip Boulevard One of Cut & Fill’s main projects currently is construction on Baanip Boulevard. Construction began on Baanip Boulevard in December 2013 to provide an arterial road connection between Anglesea Road and the Surf Coast Highway in the Geelong region of Victoria.

The success of Cut & Fill has been built on acknowledging the importance of their people and recognising them for their contribution and performance. h t t p : / / w w w. c u t a n d f i l l . c o m . a u / i n d e x . h t m l

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CUT & FILL The Victorian Government has provided $90.4 million for this 4.5 kilometre east-west road servicing the Armstrong Creek Urban Growth Area and surrounding suburbs.

Baanip Boulevard will provide a more effective route for freight and tourist traffic heading for the Surf Coast including popular holiday destinations such as Torquay, and a more direct route for commuters heading to and from Melbourne via the Geelong Ring Road. It was named out of respect for a local Wathaurong man, Willem Baanip, who was well known to the Geelong community during the 1800s.

“I am thrilled to be here to see the first earth moving equipment take its place on the ground and begin shaping the new road,” Minister for Roads Terry Mulder said. “It has been a long-awaited project for the community and it is great to see the summer months being taken advantage of. When completed, the road will have the look and feel of a traditional boulevard complete with an avenue of trees.”

Mr Katos said VicRoads had worked hard at getting this project through two planning processes 134

February 2015

and has undertaken considerable consultation with the communities in surrounding suburbs.

“As a result, we are here today to witness the turning of the first sod of what will become a two-year project,” South Barwon Andrew Katos said. “Benefits including new pedestrian and cyclist paths connecting to the local network and established trees and landscaping will provide a natural, visually pleasant outlook. This will be a vital east-west link to the new Armstrong Creek Urban Growth Area and neighbouring suburbs such as Grovedale and Waurn Ponds.

Developments within the Armstrong Creek area are progressing, and this 4.5km boulevard is going to be a terrific addition to the local area and improve access for new and existing communities.

“The Coalition Government has made it clear that Baanip Boulevard will be an arterial road unlike the Labor Party, who are committed to turning the road into a freeway.”

Current work on the project includes pavement construction at Ghazeepore Road and Surf Coast Highway intersections; casting and

CONSTRUCTION

fabrication of bridge components such as beams, piers and steel barrier railings; power relocations and installation of conduits and pits for signals and street lighting at Ghazeepore Road; installation of traffic signals and street lighting at Sovereign Drive, and construction of kerbs between Ghazeepore Road and Anglesea Road.

Cut & Fill will be working on the following projects through the 2016 deadline: the delivery, erection and backfilling of reinforced earth retaining wall panels; completion of a 2.2 kilometre earth mound; fabrication of steel for noise walls; casting of concrete bridge barriers; installation of street lighting at Anglesea Road and Surf Coast Highway intersections; realignment of Surf Coast Highway through Baanip Boulevard intersection; realignment of Ghazeepore Road to Baanip Boulevard intersection; and construction of a shared bike and foot path between Boundary Road and Surf Coast Highway.

VicRoads is taking advantage of the latest technology to cut construction time and save money. Baanip Boulevard’s traffic signals will be connected to VicRoads’ traffic control network using wireless 3G modems, rather than fixed line connections currently in place at other Geelong signal sites.

The March issue of Business Review Australia will showcase key parts of the construction process at Baanip Boulevard.

Company Information INDUSTRY

Construction HEADQUARTERS

Kew Victoria, Australia FOUNDED

1978 EMPLOYEES

200 REVENUE

$150 million PRODUCTS/ SERVICES Cut & Fill is a successful and dynamic civil engineering company, contracting across southern Australia. Cut & Fill has been and continues to be a well-known partner in major civil infrastructure works across the South Eastern seaboard of Australia, particularly with the State Road Authorities in Victoria, the ACT and NSW. The company has established itself at the upper level of the pre-qualification scale with the State Government infrastructure bodies in Victoria (VicRoads), New South Wales (Road and Traffic Authority), the ACT, South Australia, Tasmania and the Northern Territory.

h t t p : / / w w w. c u t a n d f i l l . c o m . a u / i n d e x . h t m l

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Concrib:

Constructing Premium Quality Re Control Systems and Soil Stabiliza Years of Operation

An inside look at Martin Silec’s operations of Concrib R the company going stronger than ever after 30 years o Written by: Andrew Rossillo Produced by: James Hayes

etaining Walls, Erosion ation Systems for Over 30

Retaining Walls and his formula that has of operation.

CONCRIB

StoneStrong Big Block System, Gold Coast, Qld

C

oncrib began its quality services more than 30 years ago when Martin Silec founded Concrib Retaining Walls in 1984. In fact, the company was one of the first in Australia to supply and install crib wall and sleeper wall systems. Concrib has been providing retaining walls, erosion control systems and soil stabilization systems ever since. Their continued and stringent adherence to the highest standards, throughout the manufacturing and installation processes, laid the foundations for their solid reputation for 138

February 2015

exceptional service and quality, which persist today.

“Concrib provides clients with a range of potential retaining wall applications, thus offering the best value for money and fit-forpurpose engineered solution,” said Concrib’s Managing Director Martin Silec.

The company continues to invest in itself and look for additional means of adding value and breadth to its client offering.

Since its inception, the company has added several new systems to their range. This has enabled Concrib to provide solutions for

CONSTRUCTION

StoneStrong Big Block System Installation

a wide variety of projects, including those requiring concrete crib walls, concrete sleeper retaining walls, Stone Strong interlocking block retaining walls, gabion and rock-mattress structures, rock-fall netting protection and segmental geogrid reinforced retaining walls.

Concrib operates large-scale turnkey projects primarily in South East Queensland, but has also operated overseas as far afield as Brunei, Indonesia, Malaysia and Solomon Islands.

Concrib’s Competitive Advantages Concrib offers a complete range of professional services, including design, manufacture & supply, construction and certification of the highest standards, as well as design advice and budget planning services to consultants, engineers and contractors.

Among Concrib’s top competitive advantages is the range of solutions they offer. “We manufacture three particular retaining wall solutions, but we also offer other proprietary systems. As far as we’re aware, w w w. c o n c r i b . c o m . a u

139

CONCRIB there aren’t any other companies that offer as comprehensive a range of potential retention solutions as we do,” said Silec.

“Secondly, with the systems that we manufacture and install, we meet all the required standards for manufacturing. For example, we’re now ISO 9001 accredited. As part of this we meet all the Australian standards for manufacturing precast concrete, the respective steel standards regarding the prefabrication for our sleeper walls,

CORROSION PROTECTION NGI have proudly been partnering with Concrib for years to provide a superiour, corrosion protected product. Hot dip galvanising benefits include: • • •

Longer life Lower maintenance Reliable protection

• • •

Tougher coating Cost effective Quick delivery

Contact our friendly team for all your galvanising needs: P 07 3375 4200 479 Freeman Rd, Richlands Q 4077 sales@natgalv.com.au www.natgalv.com.au

and the Australia standards for earth-retaining structures.”

Silec explained that they also choose to partake in third-party auditing as a means of continuing to deliver the absolute highest quality standards throughout their operations. “We have regular third-party auditing with an external engineer of both our manufacturing and the inspection of our installation,” said Silec. From this, the inspector issues what is referred to as a monthly Form 16, an engineering certification, verifying that Concrib meets all pertinent code requirements.

Silec highlighted another powerful competitive advantage in the company’s personnel resources, which includes a team of 65 skilled workers. “Administratively, we have four engineers within our staff. We have a greater amount of engineering resources than virtually all of our competitors. Furthermore, on site, we provide a total turnkey solution in terms of offering design, supply, and installation. Within that, we have our own installation crews, which guarantees we’re supervising the installation, ensuring

CONSTRUCTION

correct construction technique,” said Silec. Furthermore, Concrib’s working company directors contribute combined experience of over 140 years in the design, supply and construction aspects of this industry. And their site supervisors all have the right knowledge, experience and attitude to maximise performance, quality, efficiency and safety. In addition, Concrib’s permanent site labour personnel are well versed in their roles and represent long-term commitment and employment consistency, reflecting the company’s high standards.

Silec expanded on the company’s advantages by explaining that Concrib provides companies with a significant convenience element through their analysis of the drawings and specifications involved with the tendering and quotation process, which can often be a source of frustration for companies who are left to navigate this process without an experienced guide.

Silec also pointed out that Concrib is a member of a number of different associations, strengthening their ties throughout the main

industry and subdivisions as well.

This association participation has opened the Company up to expanded resources—physical and intellectual. Likewise, the company takes pleasure in sharing their own 30-plus year expertise with other association members. Concrib is a member of associations such as Civil Contractors Federation (CFF), Urban Development Institute of Australia (UDIA), Engineers of Australia, Queensland Master Builders, Concrete Institute of Australia (CIA) and the Australian Geomechanics Society (AGS).

“Involvement and participation with all of those ensures that we keep in touch with the full spectrum of the industry, from builders to engineers and developers to geotech engineers, etc.,” said Silec.

Recent Developments Last year, over a seven-month period, the company achieved their ISO 9001 accreditation through significant financial, time and energy investments. This accreditation has already proven to be well worth all the effort, and is certainly a credit to Concrib. Securing ISO 9001 w w w. c o n c r i b . c o m . a u

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StoneStrong Big Block System, Gold Coast, Qld.

CONCRIB accreditation in itself is a significant; the synergy and effort behind the entire process is indicative of a very powerful cohesion through the Company. “The truly outstanding thing was the full staff participation in defining and implementing the process—I found it fantastic.

Our people took full ownership of what needed to be done. It’s really improved the attitude and morale of our entire staff through the knowledge that it was their thoughts and participation that helped make it all possible,” said Silec.

In line with that, Concrib also achieved accreditation as a precaster for the Queensland Transport and Main Roads Department.

In addition, Concrib was also officially appointed as the sole Australian licensee for Stone Strong.

Headquartered in Nebraska, U.S.,

CONSTRUCTION

Stone Strong Systems has earned a solid reputation for technical innovation, precision manufacturing, superior design, unmatched quality and unparalleled customer support. These traits have helped make Stone Strong Systems the ideal solution for many diverse projects, from shoreline protection and erosion control applications to the most challenging retaining wall installations. Stone Strong Systems is highly selective with the strategic partnerships forged through its international network of licensed dealers who’ve been instrumental to their success.

Over the last two years, Concrib has also made significant inroads to the New South Wales and Sydney markets, particularly with their concrete sleeper wall retention system. The company made a

“Concrib provides clients with a range of potential retaining wall applications. Thus offering the best value for money and fit-for-purpose engineered solution.”

– Martin Silec, Concrib’s Managing Director

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Gabion Retaining Wall, 7m, Bellthorpe Range, Qld

conscious decision to improve their presence there by way of Concrib’s business development manager’s visiting Sydney on a monthly basis to conduct presentations to consultants, councils and various authorities. They also have a business manager that goes down biweekly, making contact with retaining-wall contractors in the 144

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Sydney and New South Wales area, establishing supplier relations.

“We’ve generated associations with a number of contractors in New South Wales and Sydney, so that’s significantly improved our footprint down there,” Silec said.

Further on this, Silec explained, “We’ve also developed and expanded our steel fabrication

SECTOR

activity as related to the preparation of galvanised steel posts for our concrete sleeper wall system.”

Driving Concrib’s decision to increase their focus and efforts on these steel posts is the increasing value applied by the market. “One of the primary reasons the market now prefers these steel posts is because of the smaller footprint.

Therefore, we’ve expanded our ability to meet the demands in that area,” said Silec.

Civil Contractors Federation (CCF) QLD Earth Award Winner Concrib’s sleeper wall system won the Civil Contractors Federation (CCF) QLD Earth Award in October of this past year. As part w w w. c o m p a n y u r l . c o m

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CONCRIB

Concrete Sleeper Wall System, 4m, Mango Hill, Qld

of Concrib’s strong alliances, they’ve been members of the CCF for approximately the last 20 years. Concrib consistently submits entries of its special projects for consideration. And with the company’s significant developments over the last few years, it was only natural that they were selected for this award. Under the category of projects up to a million dollars, a particular sleeper wall system project garnered them the win through their planning, designing and construction, as well 146

February 2015

as having achieved exactly what the client desired.

Significant Production Increase Last year, Concrib produced on average 50 tonnes of product daily.

They’ve now significantly increased their production to 60 tonnes of product daily at their yard. “First, there has to be a market demand to justify the production increase. The expansion of the systems we deliver helped tap into increased demand in subdivisional markets,” Silec said.

“We’ve also improved our capacity

CONSTRUCTION

with more molds, as well as our capacity for installation, including comprehensive training of our personnel throughout both our manufacturing and our site installation crews.” Furthermore, Concrib has been diligent about managing and maintaining this growth to ensure sustainability.

“For example, we now have a bigger crew of supervisors for site-installations to ensure that proper procedures are followed at all times.”

Steady Growth In 2012/13, Concrib’s turnover was $16.4 million.

In 2013/14, turnover reached $18.3 million. And just halfway through their current production year, the company is now on track to reach $20 million. In addition, in 2013, the company had 55 employees. Now, their workforce has grown to 65. “From that, what we’re really proud of is that this year, 17 of our employees will have been with the company for at least 10 years, 14 of those for at least five years, and 12 of those three years or more. For an industry like ours, which is not an easy industry, I think it’s fantastic to have that level of commitment and loyalty from employees,” said Silec.

With subdivisional market demand picking up, paired with Concrib’s adherence to strict standards, development of new systems, flexibility in project scope, and readiness to deliver on a wide range of client demands, they certainly are a company to be watched in 2015.

Company Information INDUSTRY

Construction HEADQUARTERS

Darra QLD, Australia FOUNDED

1984 EMPLOYEES

65 REVENUE

$18 million PRODUCTS/ SERVICES

Concrib offers a complete range of professional services, including design, manufacture & supply, construction, and certification (of the highest standards) as well as design advice and budget planning services to consultants, engineers and contractors.

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Shamrock Civil:

Shamrock Civil Delivers Sa and Smart Solutions

Robust occupational health, safety protocols, cutting-e management and first-rate quality assurance are at the Shamrock’s business approach.

Written by: Andrew Rossillo Produced by: Wayne Masciotro

afe, Sustainable

edge environmental e core of

SHAMROCK CIVIL

Shamrock Civil’s highly skilled and dedicated staff.

E

stablished in 1994, Shamrock Civil Engineering is Queensland’s leading tier 2 civil construction company.

Shamrock works nationally and internationally to provide a diverse range of civil engineering services to their clients including design, site clearing, bulk earthworks, civil construction, roadworks, demolition and large-scale electrical, plumbing and communications services. The company is based in Southeast 150

February 2015

Queensland with head office and workshop in Ipswich as well as offices in Mackay, Townsville, Dalby and Port Moresby.

Shamrock Civil Engineering is dedicated to servicing the needs of a growing portfolio of highprofile clients including QGC, Arrow Energy, DTMR, Lend Lease, Glencore, Watpac, John Holland, Mirvac, Hutchinson Builders, Laing O’Rourke, Abigroup, Thiess, Origin Energy, CS Energy, Brisbane

CONSTRUCTION

City Council, Logan City Council, Mackay Regional Council and Queensland Urban Utilities.

Shamrock Civil has a fleet of over 100 modern and carefullymaintained equipment, helping deliver successful projects to these clients. Shamrock’s equipment includes a range of earthmoving equipment ranging from skid steer loaders, dump trucks, excavators, graders and rollers to tipper trucks, water trucks, backhoes, sucker

truck, scrapers and compactors.

All vehicles are GPS equipped and inspected daily prior to use. The company also employs a team of diesel fitters to perform scheduled servicing of plants, reducing risk of breakdown and greatly reducing any down time.

Robust occupational health, safety protocols, open relationships, cutting-edge environmental management and first-rate quality assurance

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SHAMROCK CIVIL are at the core of Shamrock’s business approach. Shamrock Civil Engineering is constantly striving to improve products and services for the benefit of their clients and the betterment of their business. Shamrock has achieved federal safety accreditation and holds third-party accreditation for safety standard as 4801.

Their multi-faceted quality management system includes a detailed analysis of client demands prior to the commencement of operation and stringent qualitycontrol procedures during construction. They also closely monitor client satisfaction and feedback after completion of work to ensure all expectations are met. Shamrock’s quality management system complies with the Australian standard and is third-party certified. The company is ISO 9001 accredited for QA, addressing various aspects of quality management and some of the best known standards.

Shamrock’s environmental system is third-party accredited to environmental standard ISO 14001.

These standards help provide 152

February 2015

guidance and tools for Shamrock, ensure that their products and services consistently meet customer requirements, and that quality is consistently improved.

Forefront of Development The booming resource sector has proved to be a significant growth area for Shamrock’s business.

They have been at the forefront of developments for Southwest Queensland and The Darling Downs, constructing important infrastructure which has sped up investment and expansion.

“We’re 20 years strong now.

We’re a leading tier-2 civil construction company working nationwide. We provide a diverse range of civil engineering services to all of our clients,” said Shamrock Civil’s CEO and Director Andrew Kerr. He is a construction manager within the Queensland construction sector, with extensive experience in managing large complex civil projects. Kerr has been engaged within the industry for the past 25 years. He is currently responsible for all aspects of the

CONSTRUCTION

business from project inception to off-maintenance. As CEO and Director, Kerr works closely with Shamrock team members to ensure that all projects are delivered safely and exceed the company’s client’s quality and program requirements.

Speaking on one of the Shamrock Civil’s top competitive advantages, Kerr said, “We’re very much a relationship based company with a strong focus on safety, environment, and systems, featuring 20 years of experience. We maintain these relationships through open and honest communication.”

Enabling the Company’s competitive advantages is Shamrock’s team of approximately 250 Queenslanders in its employ.

“Our people are number one in

helping to promote our steady growth. We’ve got a team of dedicated, highly motivated professionals,” said Kerr.

Expansion into PNG “The Company is 20 years strong now, and we’ve been involved in the gas and mining sector for the last 10 years,” said Kerr. We’ve established an office in Port Moresby. “We’ve recently secured a project on Manus Island for Aus Aid “We’ve got a five-year growth horizon into the infrastructure and resource projects over there.”

What brought Shamrock into this area of work is that they perceived a need for a quality civil contractor in the transport and resources sector. “We’ve developed our people and systems to align with

“We’re 20 years strong now. We’re a leading tier-2 civil construction company working nationwide. We provide a diverse range of civil engineering services to all of our clients.”

- Andrew Kerr, Shamrock Civil’s CEO & Director

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EARTHMOVING EQUIPMENT SALES & RENTALS PH: (07) 3344 5111 FAX: (07) 3344 5122 48 LENSWORTH ST, COOPERS PLAINS QLD 4108 SALES@WANLESSMACHINERY.COM.AU

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SERVICES

The Wanless Hire and Sales fleet includes but is not limited to excavators up to 50 tonne, off road dump trucks and water carts, dozers, graders, backhoes, loaders, tool carriers, crushing and screening equipment, compactors and rollers.

As Wanless Machinery specialises in heavy equipment hire and sales, there are over 100 pieces of equipment available for hire with many items being added as customers require. Currently servicing the gas, mining, civil, construction and rail industries, Wanless can help with all your needs including transport, on site fitters and back up that is second to none.

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SHAMROCK CIVIL

CONSTRUCTION

that need,” said Kerr.

Executing on new opportunities is part of how Shamrock continues to grow despite some slumping sectors, such as slowing iron ore and coal markets. “We’re reasonably diverse. We run four programs in the business: resources infrastructure program, transport and infrastructure program, North Queensland regional-based program and a Southeast Queensland regionalbased program. We’re looking to diversify and establish in Western Australia. Our diverse revenue stream should insulate against any

SUPPLIER PROFILE

downturns in any particular sector.

And we have established ourselves in PNG,” explained Kerr.

“We’re just completing a $76 million joint-venture for QGC,” said Kerr. QGC is a leading natural gas explorer and producer focused on establishing the world’s first project to convert gas from coal seams into liquefied natural gas. Shamrock’s joint-contract agreement has been a partnership between Golder Associates and Shamrock Civil. “We’re on target to execute the first concentrated brine pond on time and on budget for QGC,” reported Kerr.

WANLESS MACHINERY HIRE AND SALES

Being a family owned business and part of the Wanless Group of companies, we believe we offer a client friendly service that is second to none. Our professional hire team are industry specialists and understand the demands of today’s working environment. Because we understand that every job is different, Wanless Machinery Hire can tailor a complete fleet or a single piece of equipment ensuring your job runs smoothly, within your budget and with the most amount of support possible. And as for our sales stock, as it is generated from the well maintained, quality equipment from our hire fleet, you know you are getting a genuine, well looked after piece of equipment that has a great history. .

Website: www.wanlessmachinery.com.au

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Shamrock Civil were contracted to the Laing O’Rourke & GE Joint Venture for QGC to deliver the Northern Water Treatment Plant.

This advanced facility will treat 100 million litres of water per day.

The project also includes the delivery of all related infrastructure associated with QGC’s northern gas fields. When complete, it will be one of the largest water plants in Australia. Furthermore, the success of the program is a direct result of successful partnerships like the one with Shamrock Civil, 156

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eventuating into more Indigenous Australians entering the workforce and acquiring the skills and experience needed to create a better future for themselves and their families.

In addition, Shamrock is also gearing up for the Manus Island Project in the PNG sector, which is set to commence in February 2015.

“The project involves work for a road from the airport to the township, including road reconstruction and bridges,” said Kerr.

SHAMROCK CIVIL

Safety for Life Behind all the expansion work and projects that Shamrock engages in is the highest commitment to safety on the job. Shamrock Civil Engineering is committed to providing a safe work environment for their employees, sub-contractors, clients and the general public. Shamrock’s operations are compliant with the Workplace Health & Safety Act, ensuring that plant machinery is regularly maintained to the highest standards, and the latest training

CONSTRUCTION

and instruction information is offered to employees. Shamrock stands by the mantra that there is no task so important that it compromises the health and safety of any individual.

“We run a program called Safety for Life. It’s about empowering our individuals to take ownership of safety for themselves. It’s about developing a positive culture within the business,” said Kerr.

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Aerial view of the QGC job, Northern Waters Treatment Plant

received Federal Safety accreditation. This includes AS4801 accreditation for our safety system.” Through AS4801, Occupational Health & Safety Management System Certification, all Australian businesses have an obligation under workplace health and safety legislation to ensure a safe place of work. Implementing an occupational health and safety management system is a means for managing risk and minimising 158

February 2015

loss by promoting safe and healthy work practices in their organisation. Shamrock takes this very seriously.

Shamrock’s comprehensive approach to safety includes cutting-edge technology applications. “Some of the technological initiatives that we’ve taken include UAVs for our surveys. These drones, unmanned aeronautical vehicles, keep our operators out of the line of potential

SECTOR

danger created by the heavy equipment we employ,� said Kerr.

Environmental Responsibility and Accreditation Like the colour emblazoned on the Company’s well-known Shamrock logo, the company is focused on a clean, green future for Australian commercial enterprise. Their goal is to understand, meet and constantly evolve their environmental

approach. While Shamrock recognises civil works cause unavoidable environmental impact, the company strives to minimise pollution and manage atmospheric emissions to ensure standards are met. This commitment involves implementing stringent environmental processes throughout all levels of management, reviewing environmental policy on a regular basis and implementing w w w. s h a m r o c k c i v i l . c o m . a u

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“We’re very much a relationship-based company with a strong focus on safety, environment, and systems, featuring 20 years of experience. We maintain these relationships through open and honest communication.”

- Andrew Kerr, Shamrock Civil’s CEO & Director

practices which minimise risk of environmental incidents occurring on-site. All Shamrock staff are trained in environmental management procedures and 160

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are required to report and audit practices as part of their extensive quality assurance measures.

“We’re ISO14001 accredited for our environmental management

CONSTRUCTION

system,” reported Kerr. ISO 14001 is applicable to any organization that wishes to establish, implement, maintain and improve an environmental management system, to assure itself of conformity with its stated environmental policy and to demonstrate conformity. “We’ve got a couple environmental engineers directly managing that service. We also have a rehabilitation and revegetation program that we’re running in partnership with one of our partners Virotech. For example, we can rehabilitate drill mud into agricultural soil. We can also revegitate existing soil after completing certain projects, which saves us from having to import topsoil. We’ve also got a product that can treat the existing earth and enable new growth,” said Kerr.

Company Information INDUSTRY

Construction HEADQUARTERS

Carole Park, Queensland Australia FOUNDED

1994 EMPLOYEES

250 REVENUE

Commitment to Local Community Part of what makes Shamrock so successful is their comprehensive, well-rounded approach to everything they do. This includes a deep-rooted commitment to their local community. Shamrock endeavors to remain open to feedback for continuous improvement and increasingly safe and mutually beneficial solutions. Shamrock Civil Engineering is committed to ensuring its projects deliver a positive outcome for both clients and the community.

$150 million PRODUCTS/ SERVICES Established in 1994, Shamrock Civil Engineering is one of Queensland’s leading tier two civil construction companies. Shamrock works nationally and internationally to provide a diverse range of civil engineering services to their clients, including design, site clearing, bulk earthworks, civil construction, roadworks, demolition and large scale electrical, plumbing and communications services.

The Company is based in Southeast Queensland with head office and workshop in Ipswich as well as offices in Mackay, Townsville, Dalby and Port Moresby.

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Gravure Packaging

A Tradition of Inn

New Zealand-based Gravure Packaging Ltd uses time tested rotogra achieve forward thinking innovation in the field of custom flexible pa Written by: Sasha Orman Produced by: Rob Benson

g:

novation

avure printing to ackaging

G R A V U R E PA C K A G I N G

W

hether you’re producing, marketing or transporting a product, the strength and design of packaging is critical. Gravure Packaging Ltd. understands this concept well. For the past three decades, the Wellington-based company has been dedicated to the production of high-quality packaging and label design.

where GPL excels is in using its experience and creativity to find innovative solutions, whether it’s creating a label that changes colours as the product’s temperature drops or a package that will protect its delicate contents from outside concerns like UV damage. Frucor came to GPL with the latter issue, and the company met this challenge head on.

“When Frucor came to us for Introducing Innovative Ideas a packaging solution for their V Clients come to GPL with a variety Iced Coffee we were excited and of complex problems. One area enthusiastic about coming up with 164

February 2014

FOOD

a functional solution to protecting the sensitive nature of milk based ingredients,” says the company.

“To achieve a well-preserved and high-quality product Frucor required a shrink sleeve that would completely block out UV light and prevent oxidation of unprotected milk ingredients.”

To solve this issue GPL looked to its library of high opacity inks, which are dense enough to block light from passing through. By pairing its high opacity inks with metallic ink for branding, GPL was able to

create packaging that is as vibrant and impactful as it is functional.

“The end product consisted of 100 per cent light and UV barriers, leak detection holes, tamper evidence and high recyclability.”

Another process that GPL prides itself on is its flexible shrink sleeve packaging. Made of PVC or PET materials, this thin tamperresistant packaging design wraps tightly and smoothly around containers of all shapes and sizes.

“Regardless of the container, our sleeves fit tightly with its contours

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Multilayer Co-Extruded Film

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LX-91S is perfectly suited to your standard machinery and processes and will significantly contribute to improving your efficiencies.

We offer a wide variety of films along with competent technical support and local support, advice on seaming solution adhesives and test equipment for new films such as seam boxes, sample makers and wick holders on EFD Needle Assemblies.

Best quality consistently Reliable delivery service Clear strategy and focus

Links to product information: www.diamiron.com/english/about/customize.html www.techbarrier.com/productinfo/index.html www.techbarrier.com/supernyl/index.htm

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EN13432 and ASTM D 6400 certified. Fully biodegradable & compostable. Various grades of resins for blown film, injection molding, foam or coated materials.

Direct all enquiries to Estrella Muhr: Ph: +64 (09) 537 3955 Mob: +64 (021) 905 761 Email: estrella_muhr@fspnz.co.nz

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G R A V U R E PA C K A G I N G

FOOD

giving products a distinctive identity,” says GPL. “The Shrink Sleeve format combined with our gravure processes allows for a vibrant metallic colouring that has revolutionised flexible packaging.”

To date, GPL is New Zealand’s largest manufacturer of this highly customizable and durable form of product packaging.

Commercial Recognition for Innovative Work The work done at GPL has not gone unnoticed within the industry. The company has received numerous Pride in Print

SUPPLIER PROFILE

awards for its creativity and technical expertise within the fast moving consumer goods (FMCG) packaging sphere. Most recently, GPL was named the 2014 Gold Award Winner at the Pride in Print awards for its innovative work on Horleys HAVOC, a pre-workout drink from New Zealand-based sports nutrition and dietary supplement company Horleys.

“Every year our innovativeness and expertise is highlighted amongst the printing community and is a chance for ourselves to be proud of the world class work we produce,” says GPL. “Our

ESTES INDUSTRIES NZ LTD (ON BEHALF OF MITSUBISHI)

Industry: Flexible Packaging Services: - High Shrink Transparent PPETG Film for Sleeves - Laminates for Retort PPouches - Biodegradable Film & Resins - Transparent High Gass Barrier Film - Multi-layer co-extruded Film Website: www.mpi.co.jp/english

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Pride in Print awards is a good representation of our customer and supplier relationships that allow us to bring these award winning products to market.”

The year before, GPL took home two gold awards—a Gold Award for packaging in addition to a Category Winner: Process award—for its work on the flexible wrapper design for the Whittakers Fruit and Nut 200g bar.

The Gravure Difference GPL attributes much of its quality to its gravure printing process, 168

February 2014

which engraves a design onto a copper cylinder which is then rolled through ink which it transfers onto a paper or plastic substrate which passes between the engraved cylinder and a complementary impression cylinder.

“The advantage of gravure printing is that it lays down a high quantity of ink, which ultimately results in a high quality, sharp, fine image,” states GPL. “Gravure printing’s high image qualities are due to the excellent density, gradation control and metallic ink appearance that gravure printing allows.”

FOOD

Beyond that, there are several points within GPL’s philosophy which set the printing company apart from its competition: • We take pride in colour density and gradation control in order to produce market leading colour resolution in our flexible packaging products.

• We are constantly forward thinking with a practicality approach that consistently sees our products innovating the flexible packaging market.

• We adopt the literal meaning of adaptability, and delegate our resources and capabilities towards a direction that is in align with our client’s needs.

• We are confident that our repertoire has the ability to generate customised high quality packaging for a wide variety of FMCG products and objectives.

These points underscore GPL’s dedication to premium innovative work that is ultimately beautiful and a perfect fit for each individual brand partner.

Company Information INDUSTRY

Food HEADQUARTERS

Wellington, New Zealand FOUNDED

1984 PRODUCTS/ SERVICES

Founded in Wellington in 1984, Gravure Packaging Ltd. is a private flexible packaging company utilising rotogravure printing for high quality results. GPL specialises in shrink sleeves, flow wraps, and custom content.

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Kings Transport & Logistics

Kings Transport & Logistics Mapping Ro

Metropolitan Provider in Australia, Auckla Written by: Andrew Rossillo Produced by: Nick Ledue

oute to Most Successful

and and New Zealand

KINGS TRANSPORT & LOGISTICS

Krings Transport & Logistics Executives at the 2014 Sigma Gala Dinner.

T

he Kings Group is one of the top market leaders in the metropolitan transport and logistics market with offices across Australia in Melbourne, Sydney, Brisbane, Adelaide, Perth and Darwin as well as New Zealand in Auckland.

Kings Transport & Logistics specialises in local metropolitan urgent on-demand couriers and 172

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taxi trucks, 3PL warehousing and distribution, permanent vehicle placement and company-owned equipment solutions.

Kings was established with the ambition of providing the highest quality transport services.

Service is paramount to their success, which has allowed them to become one of the fastest

S U P P LY C H A I N

growing transport companies in Australia and New Zealand. “Our goal is to be the biggest and most successful metropolitan transport and logistics provider in Australia, Auckland and New Zealand,” said Kings Transport & Logistics’ Executive Director and Chief Operating Officer Aaron Cole.

Among the most significant features of their business, Kings lists safety systems and processes, innovative technology and IT solutions, flexible partnership approach, blue chip experience, high level of senior management access and communication and structured account management.

Kings understands that every client has their own specific requirements and expectations when it comes to their transport and logistics. Kings’ commitment to excellence and their flexible partnership approach ensures that their clients can focus their attention on their own business needs rather than spending valuable time and resources on their transport. “We work very hard to build purpose-built solutions

for our customers. One of our primary focuses is on reducing transport consumption, which delivers a reduction in the actual unit rate of the transport costs.

You do have to address both, but companies have a deep desire to reduce their consumption.

That is accomplished through purpose-built solutions, specific vehicle designs and looking for deficiencies within their businesses to see where the waste is. This represents some of the more significant elements that comprise our competitive advantage,” said Cole. All these elements of applying continuous improvement to the work they do for their clients naturally improves their own business as well.

“We’re a very agile and flexible business, yet we’ve got the size and ability to inject capital into continuous improvement activities. That’s a really important point for where our business sits and where we’re positioning ourselves in the market.

Particularly from a logisticalsolution perspective there’s a lot of work that needs to go into

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KINGS TRANSPORT & LOGISTICS managing assets and designing vehicles to specific solutions.

And there’s a lot of capital that needs to go into this along with the IT and safety solutions of our various customers, continuously improving our internal systems for our offerings to our clients and harmonizing these elements along with the other programs that we have. A lot of the smaller players in the markets we play in don’t have the ability to inject capital into certain tasks. The bigger players that can inject capital tend to be slow and cumbersome businesses. Therefore, we feel that we are positioned in a sweet spot where we can do both with the ability to be agile and inject capital,” said Cole.

Focus on Quality and Safety The company is proud to service a cross-range of industries, many of which are household brands.

Kings is staffed with professional drivers, sales, administration and operational personnel who are focused solely on meeting their clients’ requirements. Kings

Group has a diverse fleet mix of over 1,500 subcontracted and company-owned vehicles, ranging from motorbikes to prime movers, plus an array of specialised vehicles, including power tailgates, crane trucks and an array of specialist trailing equipment. Their drivers deliver anything from a small envelope to a semi-trailer load of pallets or steel.

“Everything we’re able to accomplish is underpinned by the talent and quality of the people we have in our organisation.

We invest a lot of time into our people. This allows us to work on our competitive advantages in safety. We’re really strong in that area and have a terrific safety record. Our premium focus and execution of safety also proves to be a competitive advantage in promoting greater confidence for companies in deciding to work with us. In addition, we have very strong industry-leading initiatives for our learning and development processes,” said Cole.

“From our perspective, when you look at industry accreditation

S U P P LY C H A I N

and quality systems, that’s just part of business. I’d like to think that the customers we’re doing business with would have the basic expectation that we’d have those accreditation and quality systems in place. For us, we’re looking at what else we can do in regards to specific solutions that we can provide in helping to reduce transport consumption and waste for businesses and do it safely,” said Cole.

“I challenge our safety and learning development area to assist the overall transport market, not just our own individual business. We look for ways to positively impact the entire industry. We want to share what we learn and develop because

we want to make the whole industry safer. There’s a real social responsibility here,” said Cole.

Video SOP Among Kings’ many significant points of difference that separate them from their competitors is their comprehensives dedication to safety education, especially as it relates to their drivers. In 2013, the Kings Group took the next step within its Learning & Development Team and commenced a project to convert many of the existing safety procedures (SOPs) into high-quality video SOPs (VSOPs). Through the use of available technology and utilising a dedicated YouTube training channel, the Safety and Learning

We’ve a very strong focus on delivering absolutely everything we say we’re going to deliver. We drive efficiency, improvements, consumption and cost reductions.”

– Aaron Cole, Executive Director & Chief Operating Officer

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KINGS TRANSPORT & LOGISTICS and Development Departments combined to produce role- and task-specific training on some of the key operations procedures.

Since the company’s introduction of VSOPs in 2013, these videos have continued to grow throughout the business. In addition, growing client collaboration also promotes increased effectiveness and reach.

“Our Video SOPs have been a really significant factor for both internal and external applications.

People learn in various formats,

and this allows them to learn through visual and audio aids, promoting a more comprehensive learning experience. Video SOP has been really strong, enabling us to improve the quality of service we can offer through driver training, safety protocols and specific operational requirements.

And from a customer’s perspective, we also put together customer-specific video SOPs. For example, if we’ve got a driver going to do a certain task, before they do that task, we can

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provide them with videos of route rides, including video of what’s happening on and off site, which helps with implementation and transitioning,” said Cole.

program: “We’ve got 26 toolbox topics that we rotate weekly throughout the year. For example, our drivers within the steel industry will be toolboxed every week on a different topic,” said Most Outstanding Contractor - Cole. The company is careful to Safety and Environment monitor this training, checking Kings doesn’t just have the for opportunities to reinforce programs, they have the proof. specific training topics as they They are the winners of the Most relate to certain times of year and Outstanding Contractor to the conditions that coincide. “As we steel industry for the ‘13/’14 year head into the Christmas season, in the safety and environment everyone’s extra busy, and category. “This comes back to our everyone’s in a rush. So, we look comprehensive safety systems, and at this particular time and see that the way the way that we audit our it’s especially important to remind internal safety systems,” said Cole. our drivers to slow down, mind In addition, Kings also conducts their safety protocols and apply auditing via external systems due diligence to their safety and through the natural process that quality checklists,” said Cole. occurs when new and existing At all times, Kings applies the customers review the company’s utmost responsibility towards systems, such as inquiries their safety policy referred to as regarding driver induction, driver Deliver Zero. This policy enforces training and ongoing refresher delivering zero injuries from both training. Kings’ strength in that inside and outside perspectives space continues to promote the regarding zero lost-time and company’s growth in the steel and zero medical injuries. “We have construction industry and beyond. a zero tolerance for anything Cole went on to discuss a that jeopardizes the safety of our cornerstone of their safety people and the public. So we w w w. k i n g s t r a n s p o r t . c o m . a u

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strongly encourage the right safety behaviours in our business, and we reward those behaviours. We do everything we can to promote and encourage safety. And we want to attract people that have the same attitude toward safety and display the same behaviour,” said Cole. From attracting top talent to improving efficiency, there is a wide range of benefits that naturally flow from maintaining such comprehensive safety 178

February 2015

measures, pervading throughout the business internally and even attracting new outside business.

“Everything about safety in our business gets driven from the top down. Our Group Safety Manager reports through to me, the Director of the business. This means our safety messages come from the top. I think that’s a really important part of driving the right culture in a business. If you want to drive change or behaviors or

S U P P LY C H A I N

improve aspects of a business, it’s really got to come from the top down. These messages then carry a lot more weight. Our people really understand the priority and importance of these things in our business,” said Cole.

Furthermore, these programs and processes also aided in Kings’ receipt of the commendation from the Transport and Logistics Industry Skills Council at the annual Awards for

Excellence Dinner this past April for the ‘Return on Investment in Skills Award’.

“That was based on our driver induction program. Drivers have the ability to access materials via our Deliver Safe app that we created within our business.

All our drivers and staff have access to our online materials and Deliver Safe app, which include driver induction information and video SOPs to make sure they’re

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of safe behaviour. In addition, if we’re undergoing a task that we perceive has inherent risk, we’ll conduct a JSA [job safety analysis] prior to engagement of that task or contract. A lot of work goes into our processes before day one of the actual project even begins, significantly reducing the risk of injury,” said Cole.

Kings Transport & Logistics, winners of Outstanding Contractor, Safety & Environment in the steel industry

operating as they should be,” said Cole. Much of the company’s success with these programs is based on ensuring convenient, flexible and any-time access to helpful, multi-faceted information.

“When we talk about reduction of lost-time injuries, we need to prevent the accident from occurring in the first place. Much of that is achieved through our culture, increased awareness and encouragement and rewarding

Custom IT Solutions From an IT perspective, Kings have an in-house IT department with the ability to custom build highly effective solutions for their customers. “The systems that we put in place, they’re not off the shelf. We listen to what the customer has to say. We’ve created our own IT platform; particularly in permanent vehicle arrangements where there’s an EDI transfer between us and the customer. We take advantage of the opportunities to improve efficiency there,” said Cole.

“This includes bar-code scanning and taking photos of POD’s at delivery points. We also send out proactive alerts to customers to let them know

KINGS TRANSPORT & LOGISTICS exactly when their deliveries are coming. The point is whatever parameters or rules the customers want, we can build it into a solution that we’ve got. We really try to assist not just the experience our customer has with us, but also the experience of our customers’ customers. We feel that’s a really important part of the chain. We really work on that aspect of customer service and supply chain delivery process,” said Cole.

“Oftentimes, we find that our customers want exactly what we offer from our ProTrack System.

However, for example, with Sigma, a key customer of ours, we have a custom system built just for them, which is built off the back of our ProTrack system architecture, but with some significant modifications that truly suit their business,” said Cole.

“As another example, we have a very reliable geo-coder in our systems. So, when the driver crosses a certain boundary, for example, 5km out from the point of delivery, an automated SMS or email is sent to the customer, indicating exactly when

S U P P LY C H A I N

the customer can expect their delivery,” said Cole. This provides a number of benefits, including making sure the customer is there to process the delivery and ready for the fastest and most efficient delivery processing possible.

Kings can customise based on distance, time, ability to deliver photo PODs, etc., to match the specific needs and wants of their customers, which tends to vary significantly between clients of different industries. “We clearly communicate what we have to offer to our clients, describe our flexibility regarding those offers, and conduct needs analyses to determine their exact needs and wants, determining how we can work together to deliver those solutions,” said Cole.

Furthermore, Kings looks for partners that match their own capacity to affect positive change with agility and strength. This made partnering with Leopard Systems and Fujitsu NZ a very natural choice. “We have great relationships with both of these partners who are leaders in their field. Both are large enough to

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support the Kings business and are agile enough to develop their systems to suit our changing needs,” said King’s General Manager of IT, Andrew Baker.

“Kings has always been ambitious when it comes to introducing new features and technology solutions– both Leopard and Fujitsu have helped us realise these ideas.”

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February 2015

software which integrates with the Fujitsu-produced TMS that Kings also uses. Leopard has also developed specific systems for Kings, including dedicated client systems for customers such as Sigma Pharmaceuticals’ On-Track system. Kings has also made significant gains through the use of Leopard’s permanent vehicle management system called Net Track. “In the past 12 months,

S U P P LY C H A I N

confirmation at work sites as well as increased confidence of recipient and Geo-Fencing (through Google API license) with built-in notifications to send customer updates at various stages of delivery.

Kings incorporates Fujitsu NZ’s TMS system called Despatch Master, which the company employs for job bookings, job despatching and monitoring, customer-based website portal for job viewing, GPS, invoice management and more. “Fujitsu also provides us with the GPS mapping for operators to track drivers. The GPS information comes from the Leopard-based Leopard has developed according driver mobility software,” said to our request to expand the Baker. Working closely with Kings mobility software to be compatible to develop custom solutions, with iOS Apple and Android Fujitsu delivers a comprehensive for smartphones and tablets, host of modifications, which enabling much quicker technology include Web Track, enabling compared to the PDT devices on customers to enter their job the market,” said Baker. Partnering number, date and city to track with Leopard has also granted their job live, available as a mobile Kings exceptional abilities such app, complete with strong privacy as: photo capture features, and security measures and EDI providing benefits such as delivery integration where Kings’ systems w w w. k i n g s t r a n s p o r t . c o m . a u

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KINGS TRANSPORT & LOGISTICS receive job orders from their customers’ systems via FTP or Web Services.

drive efficiency, improvements, consumption and cost reductions.

And all of that is underpinned by the staff. We have many Factors Contributing to Steady employees who’ve been with the Growth company for a long time, bringing Among other solid factors, the a great deal of experience to the acquisition success that Kings has table. Our staff genuinely care enjoyed over the years continues about their work, our company and to help promote the steady growth our clients. They treat this business of the company. In addition, Kings like it’s their own,” said Cole. continues to not only win new Furthermore, Kings develops business but also retain those and maintains strategic clients. “In our business, our partnerships with companies to philosophy and our approach further strengthen, enhance and is that you don’t win a contract increase their client offerings. until they ask you back. We don’t “We have very strong strategic consider ourselves successful partnerships in the steel and until they roll the contract over construction industries. We work with us,” said Cole. Kings does with OneSteel, BlueScope, CSR everything within their power to and concrete pre-cast businesses. go above and behind to exceed We also have partnerships with client expectations, deliver a Sigma, Schweppes and other robust continuous improvement FMCG and retail clients. We really program and deliver customised want to grow our business along need-based solutions, preventing with the strategic companies their customers from ever feeling we’re involved with. On top of the need to open back up to the that, because we are a diversified market after their initial contract. business, we work to protect “We’ve a very strong focus on ourselves against risk from any delivering absolutely everything one vertical market. Strategically, we say we’re going to deliver. We we look at our business like a 184

February 2015

S U P P LY C H A I N

Company Information

“Our goal is to be the biggest and most successful metropolitan transport and logistics provider in Australia, Auckland and New Zealand.”

– Aaron Cole, Executive Director & Chief Operating Officer

INDUSTRY

Supply Chain HEADQUARTERS

XNotting Hill Victoria, Australia FOUNDED

1991 EMPLOYEES

stock share portfolio, balancing our business over a number of different areas, featuring partnerships with a number of businesses across different industries. We’re very strong and stable because of this,” said Cole.

“The ability for our business to win The Most Outstanding Contractor for Safety and Environment in the steel industry, as well as our recent achievement of The Most Outstanding Services Supplier for the Sigma Pharmaceuticals business, and our ability to confidently service both of these distinct areas with completely unique needs validates the strength of our business,” said Cole.

800 REVENUE

$190 Million PRODUCTS/ SERVICES The Kings Group are one of the top market leaders in the metropolitan transport and logistics market with offices across Australia in Melbourne, Sydney, Brisbane, Adelaide, Perth & Darwin as well as New Zealand in Auckland.

They specialise in local Metropolitan Urgent on Demand Couriers and Taxi trucks, 3PL Warehousing & Distribution, Permanent Vehicle placement and Company Owned Equipment Solutions.

w w w. k i n g s t r a n s p o r t . c o m . a u

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