Business in Calgary - June 2022

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PIVOTING TOWARDS THE FUTURE PM41126516

TREVOR HAYNES, CEO OF BLACK DIAMOND GROUP, ON HIS COMPANY’S ABILITY TO WITHSTAND HARDSHIP AND TAKE ADVANTAGE OF OPPORTUNITY

B OMA CALGARY NEWS - SUMMER 2022

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up to $4,999 Avenade Bow RiversEdge Campground Brian Felesky Brittney Wynnyk Broadstreet Properties Buy-Low Foods The Calgary Foundation (Scott Bobye) Cathy Billington Claresholm & District FCSS Community Futures Wild Rose Cui Zukowski David Stewart Doug and Carol Fraser Fairstone Foothills Creamery

Foundation for the Advancement of Entrepreneurship Grant Wilde Jeff McCaig Jennifer Weier Jessica Bergen Kerry Merriman Kneehill County Liana Parakin Lou MacEachern in memory of Rance Fisher Manulife Margaret-Jean Mannix Melissa From Michelle Bergen Nanton Booster Club

Nanton Promoters Club – Community Pirie Foundation Proplan Financial Group Rideau Hall Foundation Rotary Club of Calgary Sarah Hawitt South Country Co-op Limited Steve Brierley Strathmore FCSS Sunterra Farms Ltd Tanya Fir Town of Black Diamond Town of Redcliff Town of Strathmore United Way of Central Alberta University of Lethbridge Zurich

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Supporting the visions of entrepreneurs one story at a time.

Volume 32 | Number 6

REGULAR COLUMNS

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Where Did All the Workers Go?

By Shane Wenzel

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Calgary Chamber of Commerce Information Overload and the Most Important Fundamental in Golf

By Scott Orban

CONTENTS

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Parker’s Pen

By David Parker

COVER FEATURE

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Pivoting Towards the Future Trevor Haynes, CEO of Black Diamond Group, on his company’s ability to withstand hardship and take advantage of opportunity

By Melanie Darbyshire

ON OUR COVER: ABOVE: TREVOR HAYNES, CEO OF BLACK DIAMOND GROUP. PHOTO SOURCE: RIVERWOOD PHOTOGRAPHY

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Supporting the visions of entrepreneurs one story at a time.

Volume 32 | Number 6

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CONTENTS COMPANY PROFILES

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THIS MONTH’S FEATURES

The Westley Hotel

Celebrates One Year in Business

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B OMA Calgary News Summer 2022

M ental Health at Work “It’s OK not to be OK.”

By John Hardy

‘ Coach, put me in!’

Why team coaching is finding favour among companies post-pandemic

By Jamie Zachary

CEOs. Up close & personal.

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WHERE DID ALL THE WORKERS GO? // SHANE WENZEL

Where Did All the Workers Go?

BY SHANE WENZEL

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t’s easy to find work in Calgary! ‘Now Hiring’ signs are on display everywhere across Calgary. Some employers are offering higher than the ‘newest minimum wage’; and others are enticing applicants with promises to fund postsecondary education. Signing bonuses are often on-the-table for much-needed truck drivers. We have all experienced the shortage in labour either at our companies, or while standing in extra-long bank and retail lineups, or experiencing slower than usual service at restaurants.

As the pandemic continues to ease, the pool of potential workers is noticeably smaller. Before the pandemic officially arrived in March 2020, people were working and business was looking forward to a stronger economy. We were still waiting for the ‘nervous investors’ to return, but the entrepreneurs were back and ready to offer ‘good jobs’.

The lockdowns undoubtedly caused an unprecedented shock to work life. Suddenly we were forced into a giant work-from-home or stay home scenario. Time off during lockdowns caused some to reflect on their future and chose a different path. Many in their prime working years – for a variety of reasons – prefer to remain working from home, and older workers edging close to retirement at lockdown sped up retirement. Employers are scrambling to respond.

The professional workforce and blue collar workforce alike are affected. Unexpectedly, this may take longer to deal with than the evolving supply chain shortages. A common challenge for many industries – including my own – is the extreme shortage in trained and experienced tradespeople. This has led to increased labour costs and higher consumer prices.

Now that mandates are effectively gone, a fair assumption was that people who had not already returned would do so.

It is hoped that expiring benefits may coax more prime-age

workers off the sidelines, however early retirees will be less likely to return. As the economy moves ahead, this imbalance between the need for workers and their availability is quickly becoming a challenge for many industries. There is also growing concern that an overheated job market could add fuel to the already growing inflation.

A glimpse into the future suggests we need to take different steps quickly to keep our economy moving forward. Employers may find ways using robots or remote workers. However, the need for business to seriously collaborate on solutions has never been more relevant. We need to find ways to encourage more prime-age workers to return to work and get more young workers trained for the future. There is no evidence workers are quitting because they have become work-shy as some are willing to work for less pay to work fewer hours.

Companies are considering a number of possibilities and strategies.

• Is remote working here to stay? And are employers happy with the need to spend less on desk and floor space?

• Is there a need to create and hire entirely new kinds of jobs based on all the new technology?

• Perhaps we need new education or training models. Major IT companies are championing six-year public high schools vs. four that would combine traditional education with community college mentoring and real-world job experience.

The bottom line is we need collaboration between business, government and civil society. The future of job creation is no longer white collar vs. blue collar. It appears to be ‘new collar.’

Shane Wenzel is president of the Shane Homes Group of Companies. Follow him @shanewenzel on Facebook, Twitter, LinkedIn, Instagram and YouTube.His column is written for the Alberta Enterprise Group, @AEG on Facebook, Twitter and LinkedIn.

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Iconic Alberta Boot Company Moves Back to the Beltline with New Customer Experience Centre; Will Grow Production Capacity by 10X The iconic Alberta Boot Company has announced an exciting new 30,000 square foot brand experience centre in the beltline, just in time for summer.

The hybrid space will showcase the brand’s storied history along with a wider selection of western inspired merchandise, consisting of classic and modern boots, leather goods and apparel. The new beltline headquarters will offer guests boot making tours for an interactive experience of innovative manufacturing technology integrated with old world handcrafting techniques.

The new owners are leading the company on a giant step forward, seeking to make Alberta Boot a top 10 Calgary tourist destination. The modern brand experience centre features educational displays, a boot shine station, custom shop, and an event space for corporate gatherings, complete with bourbon bar.

Alberta Boot is known for its hand-crafted boots, inspired by the Canadian prairies, with an aesthetic to suit those with an affinity to the modern west.

At a recent company event, Eytan Broder, CEO of Alberta Boot, along with Steve McDonough, president and chairman of the Calgary Stampede, introduced Alberta Boot as the Official Boot of The Calgary Stampede and unveiled a 2022 commemorative boot design.

“We are so proud to be named the Official Boot of The Calgary Stampede and very excited that it’s happening while we are taking our customer experience to a whole new level in the Beltline. The company is more connected with the Stampede than ever before and more entrenched

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into the fabric of our community,” says Broder. “With new stores in Lake Louise and Banff and a growing e-commerce site that is taking our business to the world, we want to make sure Alberta Boot is firmly committed at home in Calgary, the place where it all started.”

During the announcement, McDonough was custom fit for his exclusive new pair of 2022 Calgary Stampede commemorative boots.

“I need some new boots, and this is the place to get them,” says McDonough. “We love the local craftmanship and are excited to continue the long-standing relationship between Alberta Boot and the Calgary Stampede.”

The new location will open in late June at 121 10th Avenue SE.

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AltaLink’s $1.2 Million Gift A generational investment in the health and safety of Western Canadian communities

A generous $1.2 million donation from AltaLink is helping STARS reach its ambitious fundraising goal for the multi-year capital campaign to renew its fleet of air ambulance helicopters.

The Keep the Fight in Flight campaign was launched in 2018 to renew STARS’ fleet of aging aircraft with nine Airbus H145 helicopters, at a cost of $13 million each.

“There is nothing more important to us at AltaLink than safety. Our teams work 24/7, often in remote areas, to deliver the energy that Albertans need, when they need it most,” said Gary Hart, president and chief operating officer, AltaLink.

“STARS can turn a tragic event into a life-saving one, so we’re incredibly proud to support the important work they do and ensure that STARS can continue to deliver critical care that communities need for many years to come.”

As a non-profit charity, STARS relies on its donors to help achieve excellence and drive innovation in critical care. AltaLink’s gift will ensure anyone who needs assistance will continue to receive the best in emergency critical care, with the latest in flight and technical capabilities offered by the new H145.

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STARS HAS FLOWN HUNDREDS OF MISSIONS IN THE NEW HELICOPTERS SINCE RECEIVING ITS FIRST H145 AIRCRAFT IN 2019. THANKS TO THE SUPPORT FROM DONORS LIKE ALTALINK, THE RENEWED FLEET WILL Looking for a one-of-a-kind venue to host a corporate meeting?

BE IMPLEMENTED AT ALL SIX STARS BASES ACROSS WESTERN CANADA LATER THIS YEAR. “With this generous gift to our fleet renewal initiative, AltaLink is truly making a generational investment in the health and safety of the communities we serve, helping us deliver critical care to patients living, working or playing in rural and remote areas for decades to come,” said Andrea Robertson, STARS president and CEO. STARS has flown hundreds of missions in the new helicopters since receiving its first H145 aircraft in 2019. Thanks to the support from donors like AltaLink, the renewed fleet will be implemented at all six STARS bases across Western Canada later this year.

“Our supporters ride along with us on every mission, and now they are helping us build the next STARS fleet,” said Robertson. “We’re incredibly grateful to AltaLink for their financial support to help us reach our goal.”

Contact us today for more information!

ABOUT STARS Simply put, STARS fights for life. Since we embarked on our first mission in 1985, we’ve been driven by the goal of providing people the vital care they need when they need it the most. Whether it’s offering hands-on training to rural medical providers or providing rapid, emergency medical transportation for the critically ill and injured, we operate 24/7 from bases in Calgary, Edmonton, Grande Prairie, Regina, Saskatoon and Winnipeg, anticipating and acting when people need our help. Learn more at STARS.CA. Phone: (403) 232-7770 Email: salesinfo@calgaryzoo.com

ABOUT ALTALINK Headquartered in Calgary, with offices in Edmonton, Red Deer and Lethbridge, AltaLink is Alberta’s largest electricity transmission provider. AltaLink is partnering with its customers to provide innovative solutions to meet the province’s demand for reliable and affordable energy. A wholly-owned subsidiary of Berkshire Hathaway Energy, AltaLink is part of a global group of companies delivering energy services to customers worldwide. Learn more at ALTALINK.CA.

PHOTO SOURCE: STARS

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De Havilland Aircraft of Canada Limited Launches DHC-515 Firefighter De Havilland Aircraft of Canada Limited (De Havilland Canada) is pleased to announce that it has launched the De Havilland DHC-515 Firefighter (formerly known as the CL-515) program.

“After an extensive business and technical review, we are pleased to announce that we have launched the De Havilland DHC-515 Firefighter program, which will involve negotiating contracts with our European customers and ramping up for production,” said Brian Chafe, chief executive officer of De Havilland Canada.

The DHC-515 Firefighter will build on the history of the iconic Canadair CL-215 and CL-415 aircraft which have been a critical part of European and North American aerial firefighting fleets for over 50 years. Important upgrades are being made that will increase the functionality and effectiveness of this legendarily rugged firefighting aircraft.

European customers have signed letters of intent to purchase the first 22 aircraft pending the positive outcome of government-to-government negotiations through the Government of Canada’s contracting agency, the Canadian Commercial Corporation (CCC). De Havilland Canada expects first deliveries of the DHC-515 by the middle of the decade, with deliveries of aircraft 23 and beyond to begin at the end of the decade, providing other customers the opportunity to renew existing fleets or proceed with new acquisition opportunities at that time.

De Havilland Canada acquired the Canadair CL program in 2016 and has been contemplating a return to production since 2019. The new DHC-515 Firefighter matches the other aircraft in the De Havilland fleet in terms of lifespan, ruggedness and Canadian aerospace engineering quality.

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The final assembly of the aircraft will take place in Calgary, Alberta where work on the CL-215 and CL- 415 aircraft currently takes place. It is anticipated that more than 500 people will need to be recruited over the coming years to successfully deliver this program.

“To bring the DHC-515 into production is important for not only our company, but countries around the world who rely on our aircraft to protect their people and forests,” said Chafe. “We understand the important role the previous aircraft have played in protecting people and property and as our climate continues to change and summers increase in both temperature and length, the DHC-515 will be an important tool for countries around the globe to use in putting out fires.”

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MNP Community and Sport Centre: Calgary’s Iconic Sports and Recreation Facility Has a New Name

On May 18, an iconic Calgary sports and recreation landmark was renamed the MNP Community and Sport Centre. Formerly the Repsol Sport Centre, the name marks the start of a new chapter for the 39-year-old facility, one that both honours its local roots and celebrates its role as a hub for sport and community in the city.

The result of a 10-year sponsorship agreement between Calgary-based MNP and the Lindsay Park Sports Society (LPSS) (a board of volunteers which independently operates the city-owned non-profit facility), the MNP Community and Sport Centre will continue to serve all Calgarians.

“We’re very pleased with the agreement,” says Trevor Winkler, regional managing partner of MNP’s Calgary office. “It really fits with MNP in Calgary – to support the community, the city, in a way that impacts everybody, not just a narrow demographic. The facility is inclusive of all citizens as it’s a community sport centre.”

“THE BEST PARTNERSHIPS ARE WHEN BOTH PARTIES MAKE EACH OTHER

“The best partnerships are when both parties make each other better,” says Jeff Booke, CEO of MNP Community and Sport Centre. “MNP is a partner who is aligned with us on our vision and values. They are active in the same communities we are, with a strong brand. We mirror what each other are looking for.”

BETTER,” SAYS JEFF BOOKE. “MNP IS A

Built in 1983 for the Western Canada Summer Games, the centre was originally known as the Lindsay Park Sports Centre. In 2002, the LPSC entered a 20-year sponsorship agreement with Talisman Energy, resulting in the Talisman Centre. In 2017, Talisman was taken over by Repsol, which fulfilled the remainder of the agreement.

WE ARE, WITH A STRONG BRAND.

“When we were informed that the agreement with Repsol wasn’t going to be renewed, we engaged in a process to find a new naming sponsor last year,” Booke explained. “And the partner we were looking for was someone that provided all

PARTNER WHO IS ALIGNED WITH US ON OUR VISION AND VALUES. THEY ARE ACTIVE IN THE SAME COMMUNITIES WE MIRROR WHAT EACH OTHER ARE LOOKING FOR.” kinds of opportunity and value to the centre – not just in dollars. MNP was identified early on.”

One way MNP – which has 120 offices and over 7,000 team members across Canada today – will bring value is by

ABOVE: JEFF BOOKE, CEO OF MNP COMMUNITY AND SPORT CENTRE.

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connecting its 700+ Calgary-based employees, as well as its many local clients, to the centre. “We’re excited to share it with our team and clients,” Winkler says. “To help increase the centre’s user and client base and increase its community.”

“It’s something that all Calgarians have the ability to benefit from,” continues Winkler. “Because it’s accessible and inclusive. It contributes to wellness. And, particularly coming out of the pandemic, we’ve seen that mental and physical wellness are really important moving forward.”

Booke echoes the importance of mental health, and how social and community interactions are vital to it: “Our facility is a place where you can exercise your body, there’s no question about that, but it’s also a place where people gather. That’s why in our new name we’ve emphasized the ‘community’ aspect. This is very much a community hub.

And we want to highlight that even more.”

When it comes to physical activity, MNP Community and Sport Centre has plenty to offer: two Olympic pools, five gymnasiums, two running tracks, boutique studios, 30,000 square feet of weight training and cardiovascular equipment, dive tank, dive towers, hot tubs, cool tubs and stream rooms. These amenities support a suite of programs: group exercise classes, swimming lessons, summer camp, personal training, childcare, preschool, PD day camps, endurance programs, and programs for persons with disabilities.

The facility’s dual mandate – to serve Calgarians in pursuit of health, wellness and fitness and to serve individuals in pursuit of high performance sport – is unique. “It’s unique because it treats these two groups (everyday Calgarians and

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WITH APPROXIMATELY 4,300 MEMBERS (AND GROWING), ANOTHER SIX TO EIGHT THOUSAND ATHLETES CAN BE FOUND TRAINING AT THE FACILITY ON ANY GIVEN DAY. high-performance athletes) equally,” Booke explains. “And we’re quite successful in exceeding the expectations of both groups.”

Indeed, the centre works with 11 umbrella sports – competitive swimming, artistic swimming and water polo to name a few – which encompass 35 clubs that train out of the centre and call it home. “We have everything from young athletes discovering sport for the first time up to and including many Olympic and Paralympic athletes,” Booke says. “And depending on the time of day, the mix of people here varies.”

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With approximately 4,300 members (and growing), another six to eight thousand athletes can be found training at the facility on any given day.

To better serve all of these people, the MNP Community and Sport Centre is about to embark on a massive $70 million ($45 million from the city of Calgary, $20 million from the province and five million dollars from the LPSS) facility enhancement and expansion.

The city funds will deliver a 25,000-square-foot leisure water expansion, including amenities such as waterslides, lazy rivers and rope swings – expansions to community offerings. “The provincial funding is primarily directed at the sports side of our offerings,” Booke explains. “We’ll be expanding our flat water – adding more lanes, upgrading the competition pool and diver towers – in order to host higher sanctioned events.”

Other expansions include building a stronger connection to Lindsay Park, adjacent to the centre. Work will begin next summer and continue for a few years. The centre will operate throughout construction.

For MNP, the capital renovation compliments the name change as a multi-dimensional refresh. “It’s a community sport centre,” Winkler reflects. “It fits and aligns with our values. It’s a recognizable asset and an important piece of the city.”

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BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // JUNE 2022

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PIVOTING TOWARDS THE FUTURE // COVER

PIVOTING TOWARDS THE FUTURE TREVOR HAYNES, CEO OF BLACK DIAMOND GROUP, ON HIS COMPANY’S ABILITY TO WITHSTAND HARDS

BY MELANIE DARBYSHIRE

C

algary’s story over the past 20 years includes many different things: oil-fuelled high times and employment-crushing busts; entrepreneurial risktakers and newcomers looking to build a life; the influx and flight of capital; the pivot of entire businesses and birth of new industries; a global pandemic. There has been great success, spectacular failure and adaptation by necessity. A wild ride, not for the faint of heart.

Those businesses that lived through this time – no matter their industry – are today stronger for it. What hasn’t killed them has truly made them stronger. Whether they downsized, reorganized, pivoted or rebranded (or all of the above) to survive, they wear the badges and scars of the past 20 years stoically, better prepared to face whatever comes next.

Black Diamond Group (BDG) (named after the Alberta town) is one of these businesses. Founded in 2003 by ABOVE: TREVOR HAYNES, CEO OF BLACK DIAMOND GROUP. PHOTO SOURCE: RIVERWOOD PHOTOGRAPHY

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PIVOTING TOWARDS THE FUTURE // COVER

With family roots in Alberta, Haynes is no stranger to Calgary’s cycles. His father was part of the early team that helped build ATCO, and the family moved around when he was young. He attended the University of Toronto and was about to enter law school when he was asked to help at ATCO on some projects in Algeria.

“I agreed to stay on for a short period before I went back to school, but that turned into over 10 years,” he chuckles. “And I guess the rest is history. During this time, I learned a great deal and did business all over the world.”

An entrepreneur at heart (Haynes owned landscaping and cleaning businesses in high school in Calgary), he eventually left ATCO, connected with some of the co-founders and created BDG. While the initial focus of the business was large-format, remote work accommodations, the company also launched BOXX Modular in 2005, which rents, leases and sells temporary and permanent modular buildings for a broad range of clients and industries.

BDG went public as an income trust in 2006, then converted back into a dividend paying corporation, enjoying a 40 plus per cent compounding annual growth rate for 10 years. “We were growing very quickly,” Haynes recalls. “And at the same time, we grew our modular space solutions business – using modular buildings for purposes other than accommodations.”

In 2009, the company expanded this business into the U.S. (initially in Texas), and then into Australia in 2012.

HIP AND TAKE ADVANTAGE OF OPPORTUNITY

chairman and CEO Trevor Haynes and four partners, the company started out as a modular building supplier for remote workforce lodges in Western Canada’s oil and gas industry. With 12 rental units, the small group of Calgary entrepreneurs quickly jumped on the oil boom bandwagon.

“The timing ended up being quite good with the expansion of the oilsands and all kinds of infrastructure builds around the oil and gas sector,” explains Haynes of BDG’s early days. “We built up our remote accommodation fleet fairly quickly, and the initial 10 years of BDG were very successful.”

“And that took us up until the downturn in 2014/2015, which was really difficult for many in Alberta, certainly for us,” he says. “We lost about 90 per cent of our revenue stream in about 18 months.”

Like many businesses heavily reliant on Alberta’s oil and gas industry, BDG was suddenly faced with significant end market challenges. Haynes describes the intense pressure to deal with such massive upheaval, from every aspect, including staffing and financial.

“We were always solvent and didn’t have to restructure from a financial or legal perspective, but there was a lot of pressure on the business,” he notes. “We had to resize and reposition both organizationally and finically.”

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PIVOTING TOWARDS THE FUTURE // COVER

“We’re extremely proud of our team through that period of time,” he continues. “There weren’t a lot of rewards for the hard work, but the team was committed to the business and each other, which was a big driving factor in getting us to where we are today in terms of being able to generate growth once again.”

Out of the experience emerged a strategic visioning process, still used to this day by the company, called Onward. It involves identifying where BDG can add value, using its collective resources, over a three- to five-year time horizon.

“And that came down to a very succinct strategic pivot that we began to execute in late 2016,” Haynes explains. “To create a very diversified business using modular buildings, but for all purposes, including supporting oil and gas.”

The intent was to generate revenues from many different end markets and geographies; it has worked. Today, BDG has three distinct businesses: Modular Space Solutions

(MSS), Workforce Camps (WFS) and its newest business – LodgeLink, which leverages technology to deliver efficiency and cost control for complex workforce travel and logistics.

The MSS business involves modular buildings, rental and sales support for any purpose other than remote work accommodation. “Construction sites, offices, schools, disaster recovery, government projects of all types,” Haynes says. “It’s a big engine for us today and over the last couple of years, has been our largest business unit by revenue and contribution.”

ABOVE: A WFS TURNKEY LODGE HOUSING MEN AND WOMEN BUILDING THE COASTAL GASLINK PROJECT. INSET: AN MSS UNIT BEING USED BY VANCOUVER COASTAL HEALTH AS AN OVERDOSE PREVENTION SITE IN DOWNTOWN VANCOUVER, B.C..

24

JUNE 2022 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

There’s no place like home

MNP is proud to be the only Calgary-based national professional services firm — and we’re excited to support the Lindsay Park Sports Society on a new chapter for this iconic institution.

Introducing the MNP Community & Sport Centre

There’s no place like home

Home is a place where you can be yourself, be your best, and always feel like you belong. We thank you for always making Calgary feel like that place for us. And we hope the MNP Community & Sport Centre will always feel like that place for you.

Trevor Winkler, Regional Managing Partner | trevor.winkler@mnp.ca

MNP.ca

PIVOTING TOWARDS THE FUTURE // COVER

The WFS business too has diversified into different markets, particularly in the mining industry and for U.S. government agencies involved in disaster recovery, border services and military. “We’ve spread the asset base of that business out,” he explains. “There are lots of different purposes, lots of different uses for modular buildings.”

LodgeLink is an entirely new business. It offers end-to-end crew travel management, from accommodation to transportation.

The platform has approximately 697,000 rooms and more than 7,300 hotel and lodge properties listed on it, with access to properties throughout Canada and the U.S. “We saw the inefficiencies of workforce travel, which includes lots of handshake points, different service providers, airlines, busing and accommodations,” Haynes says. “There’s a lot of wastage. And the industry was aware of it. Our questions was whether with our skillset, we could solve some of that inefficiency and therefore create value.”

BDG started the proof of concept for LodgeLink about three and a half years ago, then began to build the digital platform and write software. “We’ve been connecting businesses that move crew and accommodation and travel providers that have the capacity to support them,” Haynes explains. “And the business has been scaling really quickly. It takes us into an interesting new world where there’s an obvious connection to BDG but a very different type of product and solution.”

Like the city in which it’s headquartered, BDG has pivoted by using its core skill set and entrepreneurial spirit to find new ways to add value, using new tools and supporting industries other than oil and gas. “We’re on an interesting path right now,” Haynes reflects.

In fact in 2021, upstream oil and gas represented only about 10 per cent of the company’s revenue. Construction of all different types is currently BDG’s largest market at a little over 25 per cent, with education, government, mining and energy infrastructure rounding out the bulk.

The company’s focus – on owning the buildings and being superior asset managers – is carried out via 27 branch locations (yards and terminals) across Canada, the U.S. and Australia. “We’re very focused on the asset and providing the building solution to our customers,” Haynes explains.

“Ensuring that they’re operational and meet the quality requirements. We don’t self-perform on the lodges, and we’re not a food services company. Our expertise is in managing the assets – quality, permitting, codes, those sorts of things.”

Though always changing, the net value of BDG’s current assets is somewhere in the range of $400 to $450 million.

“It’s a question of whether we’re adding assets as fast as they depreciate,” he says. “Generally speaking at this point, the business is performing well and we’ve been adding to our balance sheet the last couple of years.”

ABOVE: WORKERS LEVERAGING THE LODGELINK PLATFORM TO FIND, BOOK AND MANAGE CREW TRAVEL.

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JUNE 2022 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

PIVOTING TOWARDS THE FUTURE // COVER

IT ALSO SUPPORTS INDIGENOUS COMMUNITIES NEAR ITS OPERATIONS, MOST NOTABLY THROUGH A NUMBER OF PARTNERSHIPS WITH FIRST NATIONS. THESE PARTNERSHIPS ARE LOCATED ACROSS CANADA. Roughly 400 employees are spread out geographically among the three business units, yet a strong culture binds them together. “We focus on values,” Haynes says. “On collaboration, on recognition. We try to build the type of environment where the best people want to come to work and feel rewarded for their work.”

“For people to be most creative they have to feel confident and comfortable that their ideas will be welcomed,” he continues. “So we try to empower our people and make them feel comfortable taking risks. We need to be creative in our business.”

The company also supports its employees’ communities.

Haynes describes a program where each salaried employee is encouraged to direct $500 per year to a charity or community group with which they have a personal and meaningful connection, particularly to do with family, youth and sport. “Because the biggest impact is local and through individuals,” he says. “We’re quite spread out and a lot of our employees are in smaller towns and remote areas, so it’s a great way to connect and show our support. What’s important to them is important to us.”

As a Calgary company, BDG also supports many local causes: Canada’s Sports Hall of Fame (CSHF), the United Way and the Shaw Charity Classic, to name a few.

It also supports Indigenous communities near its operations, most notably through a number of partnerships with First Nations. These partnerships are located across Canada.

“We entered our first partnership [an equity-based agreement with the Fort Nelson First Nation called Black Diamond Dene LP] in 2009, and have been very successful with it,” Haynes says proudly. “We partner with the entire

community, not just the economic development corporation, which requires that we be engaged with the community and for them to get to know us and our values.”

Apart from substantial financial benefits, the partnerships have produced great tangible benefits, including connections, friendships and community initiatives. For example, BDG is the presenting sponsor of the Indigenous Sports Heroes Education Experience, launched last year by CSHF, working with 16 Indigenous Hall of Famers to put together their stories in a way that conveys many things, including the benefits of sport and personal perseverance for individual potential. It has been rolled out to 7,000 K-12 teachers across the country.

With a passion for creating, Haynes remains focused on the creative side of the business, always looking for ways to build and create differently. “I also believe that good discipline and clean processes are really important to a well-run business,” he adds. “I like to get involved in all details of the business.

There’s no part of it that doesn’t interest me.”

An active and engaged Calgarian – Haynes is a governor with Canada’s Sports Hall of Fame, involved with the Business Council of Alberta and increasingly involved with in Calgary’s tech scene, through platforms such as Calgary Economic Development and the Opportunity Calgary Investment Fund – he thinks Calgary is one of the best business cities in the world.

“We’ve been through a difficult period and had to rethink, reposition and rebuild,” he reflects. “And now we’re starting to see the success of that. The whole concept of risk sharing in Calgary, historically, around oil and gas and agriculture has informed a willingness to work together and take risk – this makes our city one of the greatest entrepreneurial cities in the world. I think there’s a renaissance underway in Calgary and Alberta.”

And to a certain extent, a similar renaissance is happening at BDG. While it maintains the same core DNA that helped breed success from the start, the company has repositioned itself to be a lasting part of Calgary, and Alberta’s, future.

Whatever the next 20 years holds, it will be ready.

BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // JUNE 2022

27

MARKETING YOUR HOME FOR ALL IT’S WORTH® THE

FAMILY EDITION

FIT FOR FAMILIES

advice for buyers and sellers

A GALLERY OF FINE HOMES

take a peek inside these properties

SALES SUCCESS STORIES In your neighbourhood JUNE 2022

ASK SAM

RECOMMENDATIONS FOR BUYERS AND SELLERS OF FAMILY HOMES

Q

What real estate advise do you have for buyers and sellers of detached family homes?

The hottest segment of the real estate market continues to be detached homes that are best suited for families. Here are some recommendations and trends I’ve been sharing with buyers and sellers to help them achieve their goals.

WIDENING YOUR SEARCH As prices increase and inventory remains low I’ve been advising buyers to widen their search criteria. It is to their benefit to be more open minded and look into neighbourhoods that are more affordable or readily available. I am often asked about up-and-coming neighbourhoods and guide my buyers to look at districts they hadn’t considered before. Get an experienced agent who can wisely show you all the possibilities out there instead of focusing on just one community.

LOWERING YOUR TOP DOLLAR Over the last couple months I’ve suggested that buyers lower the upper limit of their budgets. As interest rates rise, monthly mortgage payments increase, so dropping their top dollar will mean their monthly payments will remain affordable. Secondly, with bidding wars occurring in certain price points, leaving some wiggle room in case they need to offer over-asking price is a smart move.

AGGRESSIVE PRICING STRATEGY For sellers, I am suggesting an aggressive listing price so that multiple offers will be generated. This results in a sale price

higher than the list price and typically a better return. This pricing strategy works very well as inventory levels remain low.

UPSIZING TREND CONTINUES Over the last two years I have seen a trend of buyers purchasing homes with more square footage than they have in the past.

Families want more room for everyone to spread out. Many buyers are specifically looking for homes with gyms, multiple living areas, outdoor living spaces, and of course a separate home office is top priority. The trend to upsize is continuing.

This means it is a fantastic time to sell if you are an empty nester and have more square footage than you need. Take advantage of the current popularity of larger homes while this market is hot.

SEPTEMBER IS THE TIME TO SETTLE IN Buyers of family homes prefer to be settled into their new home by September, ideally, before the start of the school year. There is still time in the year for sellers to capture the attention of these buyers who prefer to move before the winter. The real estate market typically slows towards the end of the year. Right now is the perfect time to list your home.

THE MARKET IS CHANGING. DON’T MISS YOUR OPPORTUNITY.

OUR EXPERIENCE IS YOUR ADVANTAGE. CALL US TODAY. Not intended to solicit properties already listed for sale nor intended to cause a breach of any existing agency relationship.

FEATURED PROPERTIES A GALLERY OF FINE HOMES FOR SALE

122 ASPEN RIDGE PLACE SW

ASPEN WOODS $2 , 595 , 0 0 0

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Modern design and sophisticated finishes make this home the epitome of streamlined elegance. The living room’s soaring ceiling, fireplace and double height windows beckon you inside. An expansive dining room is perfect for hosting special occasions. There is plenty of space to try out new recipes in the generous kitchen finished with sleek cabinets, marble counters and a walk-thru pantry into the luxe laundry room with heated floors. The private office is tucked away down the hall. A main floor bedroom and bathroom offers a quiet spot for guests. The sprawling owners suite has a double sided fireplace separating the dressing area from the bedroom, a sophisticated ensuite, walk-in closet and built-in cabinetry for fashionistas. Two additional bedrooms both with their own bathrooms complete the second floor. Downstairs is a dream bar, theatre room, family room and games area. There is also a 5th bedroom, bathroom, gym and large storage area with stairs up to the garage. Towering trees line the property providing a private, leafy backdrop for the multiple outdoor living areas. This contemporary home is very impressive and has space for everyone.

403 870 8811 |

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105 ASPEN RIDGE PLACE SW

ASPEN WOODS $2 , 395 , 0 0 0

If you enjoy having a houseful of friends over - this property is for you! Upon stepping inside you are greeted by an elegant sitting room. The open concept living room is adjacent to the dining room and bar. Prep dinner while the kids watch TV from the cozy family room.

Granite counters, herringbone backsplash, 6-burner gas cooktop and double wall ovens are features of this chef ’s kitchen. A library sits at the top of the impressive curved staircase.

French doors lead into the primary suite, containing a fireplace, sitting area, walk-in closet and ensuite. Four additional bedrooms are perfectly sized for kids of all ages. A wine cellar with iron doors greets you on the walk-out level. Work quietly from the the home office which features multiple built-in desks and a fireplace. The huge media room and games area provides tons of hang out space for the teens. There is a bar fully equipped with fridges, wall oven, dishwasher and microwave, a gym and a sixth bedroom and bathroom ideal for visitors. A covered patio and recently installed sunroom provide outdoor living areas overlooking the west facing yard. This home is perfect for a large family.

CONTACT US TO BOOK A PERSONAL TOUR

FEATURED PROPERTIES A GALLERY OF FINE HOMES FOR SALE

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Country living within the city limits! This large home nestled into the hillside offers spectacular mountain views. The living room features a wood burning fireplace and plenty of space for large parties. The craftsman style kitchen has granite counters, double wall ovens, a 5 burner cooktop, breakfast bar and overlooks the cozy sitting room. A conveniently located mud/laundry room offers lots of pantry storage for busy families. The quiet home office with built-ins is located off the foyer. Up the curved staircase is an open library, ideal for homework. There are 3 spacious bedrooms and an owner’s suite upstairs with a fireplace, an ensuite and walk-in closet. The lower floor has an additional 1947 SF of living space that includes 2 bedrooms, a games area, family room, snack bar and media room. This home is in immaculate condition, has a new roof, furnaces and water tanks. Some of the city’s best private schools are steps away. This home has space for everyone to spread out and enjoy the peaceful setting.

ANATAPI LANE SW SPRINGBANK H I L L $1, 8 0 0 , 0 0 0

WH

GARAGE 34'0" X 23'0"

BEDROOM TWO 17'2" X 11'0"

BATH

BEDROOM THREE 20'0" X 15'2"

BEDROOM SIX 13'3" X 10'3"

UTILITY ROOM 20'5" X 20'4"

BATH

WET BAR 8'8" X 6'0" VAC ENSUITE BATH

ENSUITE BATH

MUD ROOM 21'5" X 6'4"

STEAM

DECK 20'0" X 16'0"

MEDIA ROOM 23'3" X 16'6"

BATH

BREAKFAST NOOK 11'8" X 9'6"

KITCHEN 18'0" X 12'4"

LAUNDRY 11'2" X 6'6"

WALK IN CLOSET

LIBRARY 13'2" X 11'10"

FORMAL DINING 19'0" X 14'0"

SITTING ROOM 19'0" X 14'5"

BEDROOM FIVE 14'9" X 12'2"

PRIMARY BEDROOM 28'0" X 19'7"

BEDROOM FOUR 22'2" X 11'0"

GAMES AREA 18'3" X 12'0"

STORAGE ROOM 11'0" X 11'0"

FAMILY ROOM 20'6" X 19'2"

DEN/OFFICE 16'0" X 11'2" FOYER 11'5" X 9'0"

BASEMENT

UPPER LEVEL

LIVING ROOM 28'2" X 20'3" WRAP-AROUND PORCH 100'0" X 6'0"

MAIN LEVEL

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67 DISCOVERY VALLEY COVE SW

DISCOVERY RIDGE $1, 695 , 0 0 0

Located on a quiet cul-de-sac, backing Griffith Woods, this sprawling home is an escape from city life. Enter into the foyer to take in the warm and inviting living area with vast windows and fireplace flanked by custom millwork. The spacious kitchen has stainless appliances, granite counters, a pot filler & large island. A casual dining nook overlooks a backdrop of trees. The formal dining area and quiet home office provide extra living space. Head upstairs to the serene primary bedroom with ensuite & generous walk-in closet. Three more bedrooms (one with its own ensuite) and a laundry room complete this floor. The walk-out level provides plenty of space for the kids to sprawl out in the large recreation room, family room, bar, den, and media room. The lush yard has multiple areas to enjoy the outdoors and space for the the kids to play. Access the park thru the back gate.

Dine al-fresco on the raised deck or sit around the fire-pit and gaze up at the stars. You will feel miles away from hectic city life.

ASK US HOW MUCH YOUR HOME IS WORTH

FEATURED PROPERTIES A GALLERY OF FINE HOMES FOR SALE

640 COACH GROVE ROAD SW COAC H H I L L $1, 295 , 0 0 0

A tastefully updated brick bungalow in Coach Manor Estates with a fantastic floor plan and 3 bedrooms on the main level. A standout feature is the bookshelf lined office with soaring ceiling, bay window and hidden wet bar. The living room is separated from the dining room by a row of columns and is ideal for entertaining friends and family. A large kitchen with lots of storage, high-end appliances, granite counters and glass cabinets is open to the sunny dining nook and cozy family room. The primary bedroom contains a fireplace, sitting area, walk-in closet and large 5- piece ensuite. Two more bedrooms, a bathroom and powder room are on the main floor. Downstairs, a fully developed basement contains a bar, rec room and large games area with space for a pool table and access to the yard.

The triple garage makes coming and going a breeze. The extensively landscaped yard with mature trees offers multiple outdoor living areas. Quality finishes and the convenience of main floor living make this property a knockout.

DECK 20'0" X 12'6"

PATIO 22'0" X 11'0"

KITCHEN RECREATION ROOM

16'10" X 16'0"

31'4" X 12'4"

FAMILY ROOM 18'0" X 15'8"

WET BAR/ GAMES AREA 16'6" X 12'6"

DINING AREA

UTILITY 12'0" X 7'8"

3 PC BATH/ LAUNDRY

5 PIECE ENSUITE

15'2" X 11'6"

2 PC. PWDR.

PRIMARY BEDROOM 20'0" X 13'0"

FAMILY ROOM 18'0" X 15'4"

TRIPLE GARAGE

LIVING ROOM

27'6" X 22'8"

19'0" X 15'10"

W.I.C. 4 PC. BATH

FOYER BEDROOM 4

12'0" X 7'10"

BEDROOM 3

16'2" X 9'0"

15'8" X 10'0"

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DEN

BEDROOM 2

17'0" X 9'10"

13'2" X 9'4"

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SAM@SAMCOREA.COM

BU ILD YOU R D RE AM HO ME HE RE

218

MYSTIC RIDGE PARK SW SPRINGBANK HILL $1, 2 5 0 , 0 0 0

A spectacular spot to build your dream home! This half acre lot backs on to a natural ravine lined by a grove of mature spruce trees. The unobstructed views of the Rocky Mountains are absolutely breathtaking. It is an ideal lot for a home with a walk-out basement. The backyard would have sunny southern exposure and the reserved land behind offers a beautiful backdrop and privacy from neighbours. There is no building timeline or commitment so you are able to select the builder of your choice and take your time in the design phase. This affluent cul-de-sac is just moments from the Aspen Landing and Westhills shopping districts. Some of the best schools in Calgary are nearby. This is a rare piece of land where you can build a spectacular home to your own specifications. It’s country living within the city limits!

GET OUR MARKETING DOLLARS WORKING FOR YOU

FEATURED PROPERTIES A GALLERY OF FINE HOMES FOR SALE

SO LD AT TI M E O F PR I NT

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ST. MORITZ DRIVE SW SPRINGBANK HILL $95 0 , 0 0 0

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Unobstructed mountain views, south facing yard backing a natural ravine, and the price point are just a few perks of this fabulous home! The bright main floor features a living room with a fireplace and a dining area. The kitchen has an oversized pantry, quartz counters, upgraded appliances and a central island. A door from the dining nook opens out to the upper deck offering an ideal spot to watch the sunset or wildlife visiting the wilderness beyond the yard. Work quietly from the quiet main floor den. Watch TV in the bonus room at the top of the stairs. Wake up to panoramic views of the Rockies from the serene primary bedroom suite. Two additional bedrooms, a laundry, and bathroom with dual sinks complete the second floor. The fully developed walk-out level has a family room, rec room, wet bar, bathroom and 4th bedroom. Step out onto the lower patio thru the sliding doors. The beautifully landscaped, private yard has direct access to the pathway behind the property. This spectacular location and vista are stunning.

403 870 8811 |

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527

18A STRE E T NW HILLHURST $ 8 95 , 0 0 0

Welcome home to the heart of Hillhurst. This stylish, family home is within walking distance to schools, shops, restaurants, and the outdoor pool. The main floor is elegantly appointed with a formal dining room, hardwood floors, and a great room that opens up to the sunny west-facing backyard. The large kitchen features white and walnut cabinets, marble, soapstone, and a Brigade gas stove perfect for the chef at heart. Upstairs the vaulted ceilings soar to 14’ and provide ample natural light. The built-in desks provide a spot to work from home or do art projects. The primary suite features a large walk-in closet and a luscious bathroom with free-standing tub and shower enclosure. Two more bedrooms with custom closets and a full bathroom complete this level. The basement has big windows allowing light in and a large flex room for your gym, media room or extra bedroom. The attached garage opens into to a large mudroom. Truly an ideal location!

FIND OUT ABOUT OUR CONCIERGE SERVICE

FEATURED PROPERTIES A GALLERY OF FINE HOMES FOR SALE

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COAC H RI DG E C LOS E S W COACH HILL $850,0 0 0

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The size and quiet cul-de-sac location of this large home make it a solid choice for a buyer looking for a place to put down roots. There is plenty of potential for a growing family in the +2800 SF plus developed basement. The living room makes a great first impression thanks to the fireplace and vaulted ceiling. Host dinners in the dining room and serve drinks from the bar. The kitchen features granite counters, an island and gas range. Read quietly by the fire in the adjacent library. A sunny family room offers lots of windows and access to the patio. Upstairs, the loft is the perfect spot to work from home. The generous primary bedroom contains a sitting area, his/hers closets and a 5-piece ensuite. Two additional bedrooms are ideal for the kids. The basement has a rec room, 4th bedroom, bathroom and storage. Outside a front patio provides and ideal spot to watch the kids bike around the cul-de-sac. Recent updates include refinished hardwood and fresh paint. This home has space for everyone and a superb location.

403 870 8811 |

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7840

8A AVE N U E S W

WEST SPRINGS | $715 , 0 0 0 This corner townhouse built in 2020 has a modern design, over 1700 SF of living space, and 440 SF of sunny outdoor living areas making this a unique option for the Westside. A wrap-around deck is the first of 3 private outdoor spaces welcoming you from the courtyard. The cozy living room contains a contemporary fireplace and the large dining area offers plenty of room for dinner parties. A sleek two-toned kitchen has ample cabinetry, a central island, quartz counters, gas range and even a beverage bar. The principal bedroom features its own south facing balcony and well-appointed ensuite with heated floors. There are 2 more bedrooms perfectly sized for guests or a home office, a laundry room and bathroom upstairs. The developed basement has storage and a flex room that could easily be used as a gym or media room.

Access the double attached garage via the convenient mud room. Additional features include 9’ ceilings, A/C, and easy access to shopping and walking paths. This modern one-of-a-kind corner unit is outstanding!

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MT DOUG L A S P OI NT S E

MCKENZIE LAKE | $ 69 9, 0 0 0 This two-storey with a triple garage has great curb appeal and updated kitchen. Step inside to be greeted by a welcoming open concept floor plan and hardwood floors that flow throughout the main level. Custom cabinets have been added to the home office, but this space could easily be used as a dining room. The living room features doors to the deck and a fireplace. The kitchen has wood cabinets, granite counters and backsplash, stainless appliances and a central island. Gather together at the dining nook for week-night meals. Use the sunny bonus room as a home gym, TV room or playroom. A bay window provides a sitting area in the primary suite. Two additional bedrooms are ideal for the kids. The fully developed basement provides lots of extra living space and storage. Additional conveniences include a second floor laundry and a mudroom. Outside, an adjacent green belt and mature trees offer privacy and a lovely green backdrop. River paths, playgrounds and parks are nearby. This home has a great potential and a layout for a young family.

CALL TODAY TO GET YOUR HOME IN OUR NEXT ISSUE

FEATURED PROPERTIES A GALLERY OF FINE HOMES FOR SALE

INVESTMENT OPPORTUNITY

#601

34 0 14TH AVE N U E S W

BELTLINE | $2 2 5 , 0 0 0 This two-bedroom, south facing apartment is close to the downtown core, 17th Avenue, 4th Street and the Sheldon Chumir Health Center. It is an ideal property for a first-time buyer or rental investor looking to add to their portfolio. The open concept living and dining area has sliding doors opening out to a south facing balcony. An efficient kitchen features stainless steel appliances and a double basin sink. Low maintenance flooring flows throughout. Each bedroom has a goodsized closet and the four-piece bathroom has an updated vanity and sink. There is a handy storage room in the unit and 1 titled, underground parking stall. The building offers an indoor pool, sauna, and a gym. Stroll along the boutiques of 4th Street or 17th Avenue. Grab a coffee with friends or meet up for dinner at one of the many local hot spots. Bike to work or easily hop on transit to get around the city. This affordable Beltline apartment is available for a quick possession and has everything you need right at your fingertips.

SO LD AT TI M E O F PR I NT

#418

26 VAL GARDENA VIEW SW

SPRINGBANK HILL | $19 9, 0 0 0 A great price and a quick possession are highlights of this very well maintained, one bedroom unit in the Robson Summit at Montreux. The open floor plan and 9’ ceilings allow light to pour through the living and dining area.

A built in desk offers a spot to work from home. Wood cabinets, mosaic accent tiles and a breakfast bar with pendant lighting are features of the efficient kitchen.

A covered balcony has a gas hook up for your BBQ. The good-sized bedroom is connected to the tastefully appointed bathroom via a walk-thru closet. Additional conveniences include an in-suite washer and dryer, one titled, underground parking stall and a storage locker. The building features its own gym and Westside Rec Centre is a short distance away. Shops and restaurants of Aspen Landing and Westhills are at your fingertips. Getting around the city and out to the mountains is easy thanks to access to Glenmore and Stoney Trail. This condo is a smart option for a young professional or an investor looking to add to their rental portfolio.

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RECENT SALES

IN YOUR NEIGHBOURHOOD

The buyers & sellers we represent benefit from our sharp negotiation skills, our experience and our network of past clients and connections which provide a valuable source of off-market listings. Here are some recent success stories.

MOUNT ROYAL | $4,200,000

Off-market property found for our buyer

ASPEN WOODS | $1,175,000

Sold over asking price in 3 days

ALTADORE | $899,000

Sold over asking price

ASPEN WOODS | $825,000

Off-market property sold to our buyer

ASPEN WOODS | $2,500,000

Sold over asking price in 1 day

COUGAR RIDGE | $1,100,000

Sold at full price in 2 days

KILLARNEY | $875,000

Sold over asking price in 3 days

COUGAR RIDGE | $779,900

Won bidding war for our buyer

CALL TO LEARN ABOUT OUR EXCLUSIVE LISTINGS

DISCOVERY RIDGE | $1,365,000

Won bidding war for our buyer

DISCOVERY RIDGE | $995,000

Sold at full price in 3 days

WEST SPRINGS | $865,000

Won bidding war for our buyer

COUGAR RIDGE | $625,000

Sold over asking price in 2 days

MARKETING YOUR HOME FOR ALL IT’S WORTH®

Jacqueline Corea

Chris Fullerton

Sam Corea

Alison Kallstrom

MOVING FORWARD Marketing Director

Sales Partner, Agent

Team Leader, Agent

Sales Partner, Agent

The rapidly changing real estate market continues to bring new challenges at every turn. We are dedicated to getting our clients the results they seek quickly and easily.

We know that the hardest part of selling your home is the time and effort it takes to prepare it for the market. To take away the pain of selling we’ve developed a Concierge Program that assists home owners with everything from minor repairs, painting, home organization, staging, legal documents and more.

Buyers are concerned about finding the property of their dreams while inventory remains low and edging out the competition during bidding wars. Our experience and sharp negotiation skills have proven to be invaluable. As well, a huge resource for exclusive listings is our network of thousands of past clients. We’ve been able to match many buyers and sellers before the house hits the market.

It’s always a privilege and a pleasure to represent our clients and we are deeply grateful for their friendship and trust. Whenever you need us, we’re here to help.

With Sincere Gratitude, Sam Corea, Chris Fullerton, Alison Kallstrom and Jacqueline Corea

SAM Team Re/Max House of Real Estate

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SHOWCASING CALGARY’S FINE HOMES

SAM

SAM and his Real Estate Concierge Team get really excited about making great deals. Selling or buying property -

he helps homeowners get thrilling results.

For a seriously successful and enjoyable

home sale or purchase, SAM is your man.

SAMCOREA.COM

TOC

Page 1 - BOMA Welcomes New Leadership for 2022 - 2024 Term Page 6 - BOMA Insider

NEWS SUMMER 2022

By Lloyd Suchet, Executive Director, BOMA Calgary

BOMA Welcomes New Leadership for 2022 - 2024 Term

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n April 21, BOMA hosted the first in person luncheon and Annual General Meeting in two years at Hudson Event Space, joined by 200 industry members eager to reconnect with one another, hear from an engaging guest speaker, and conduct necessary business like the election of directors. We were so pleased to have as our guest speaker Alex Sarian, president and CEO of Arts Commons, who spoke eloquently of the grand vision for the Arts Commons Transformation project, as well as the key role of the arts in civic life.

The Annual General Meeting also saw the election of four new directors, and so we extend our congratulations to Laurel Edwards (Avison Young), Graham Halsall (ONE Properties), Dominik Hubaczek (Oxford Properties), and Colin Norris (Brookfield Properties) on being elected to three-year terms!

BOMA Calgary is pleased to announce new leadership for the 2022-24 term, including the appointment of a new chair, vice-chair and treasurer, as well as four new directors.

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BOMA Calgary News

BOMA Calgary News is a co-publication of BOMA Calgary and Business in Calgary.

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Executive Officers

CHAIR Rob Blackwell, Aspen Properties CHAIR- ELECT Candace Clark, Triovest Realty Advisors TREASURER Tanya Befus, Cadillac Fairview PAST CHAIR Richard Morden, QuadReal Property Group

Directors

Aaron Pratt, Allied Properties REIT Art Skow Colin Norris, Brookfield Properties Blair Carbert, Carbert Waite LLP Carla Fedele, Choice Properties Dan Lindsay Dominik Hubaczek, Oxford Properties Graham Halsall, ONE Properties Kevin Morgans, Avison Young Laurel Edwards, Avison Young

The Building Owners and Managers Association of Calgary publishes BOMA Calgary News quarterly. For advertising rates and information contact Business in Calgary.

Publication of advertising should not be deemed as endorsement by BOMA Calgary. The publisher reserves the right in its sole and absolute discretion to reject any advertising at any time submitted by any party. Material contained herein does not necessarily reflect the opinion of BOMA Calgary, its members or its staff. © 2015 by BOMA Calgary.

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BOMA CAlgAry BOArd MeMBers

At the

April lunCheOn & AnnuAl generAl Meeting.

We also want to take this opportunity to thank Richard Morden (QuadReal) who has concluded his term as the chair, and moves into the past-chair role. Richard led the association through an unprecedented two years where our normal operations were significantly interrupted.

Board of Directors appointed Rob Blackwell (Aspen Properties) as chair of the Board. The Board also appointed Candace Clark (Triovest Realty Advisors) as vice-chair following her tenure as treasurer. And the newest officer of BOMA Calgary is Tanya Befus (Cadillac Fairview), who was appointed as treasurer.

We also want to take this opportunity to thank Richard Morden (QuadReal) who has concluded his term as the chair, and moves into the past-chair role.

Richard led the association through an unprecedented two years where our normal operations were significantly interrupted. Richard’s leadership was key to the organization’s ability to deliver increased value to membership in areas like advocacy, while also forging strong working relationships with like-minded associations. Thank you, Richard, for your service to our industry and our association.

This succession also concludes Lee Thiessen’s (MNP LLP) term as pastchair, where he provided the Board and directors with institutional knowledge as well as valued mentorship over the past two years. While we will miss is contribution to the BOMA Calgary Board, we know that he will be a strong voice for the industry in his newest role as a director on the Board of BOMA Canada.

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There’s another worldwide security issue Alberta can help solve: food In addition to the humanitarian crisis in Ukraine, two other issues have been elevated to the global agenda: food security and energy security.

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ussia’s invasion of Ukraine has put the global food supply at risk. Together, the two countries account for 25 per cent of the world’s wheat exports and are relied on as a stable source of food by countries around the world. Current grain exports from Ukraine remain stranded, as ports are either closed or too damaged for use.

But, like the energy sector, there isn’t a switch that can be flipped to increase crop production in short order.

For one, our seeding and harvesting cycles are such that it’s difficult to make rapid changes to what crops are planned for a growing season – and we live in a climate where year-round growing just isn’t possible.

Canada is in a unique position to supply the world exactly what it needs. Just as Canada can help alleviate the global energy supply challenges, the same holds true for food supply. Canada accounts for 12 per cent of global wheat production, exporting to 70 countries, and is the world’s largest producer of pulse crops. Alberta’s agriculture sector makes up 18 per cent of Canada’s total exports, with wheat, canola and beef as the top three exports.

The impact of higher energy costs, natural gas and diesel, are also being visited upon farmers, as they face fertilizer prices that are up as much as 200 per cent along with a global diesel shortage, which is also pushing up costs of operation. Farm fuel prices are up 30 per cent for the 12 months ended January 31 – and that’s before the price impact of the oil supply. That’s on top of already razor-thin margins.

JUNE 2022 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

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If that isn’t enough, Alberta’s farmers have been dealing with drought conditions that affected crop yields in 2021, and the impact of the floods on farmland in B.C.’s Lower Mainland and Fraser Valley remains uncertain.

In other words, if there was a time for the world to be facing food supply disruptions, this isn’t it.

The world is at an inflection point on how it will feed a growing population. Whether it’s the impact of de-globalization and the shift to “re-shore” production, or the very real challenges faced in meeting emissions targets, the importance of innovation and technology adoption has never been as important as it is today. If drip irrigation and precision farming were among the most important developments in the last 50 years, it’s the application of new technologies – such as those that assess soil health or automate crop health monitoring – that will drive success in agriculture in the coming years and decades. Equally important are practices increasingly being adopted, like regenerative farming and ranching, which will support the twin goals of growing production and reducing emissions.

Even though change doesn’t happen overnight, Canada and Alberta remain well-positioned to grow agriculture production, and exports, over the long term. There have been investments in smart agriculture technologies,

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regenerative agriculture practices and data analytics throughout the province, with Alberta Innovates launching the Smart Agriculture and Food Digitalization and Automation Challenge to increase the value of Alberta’s agri-food products. There is also a focus on the potential to harness agricultural lands as carbon sinks that can capture emissions, and in turn, be monetized for the benefit of farmers.

Canada knows how to do this. We have doubled agriculture production in the last 20 years. We are re-imagining supply chains and harnessing the power of analytics to improve food safety and traceability through local companies like Provision Analytics, Verge Technologies and Skymatics and we have established a Protein Industries Supercluster with a goal to improve crop yields and nutrition and food processing.

As the world grapples with food security, Canada has a once-in-a-generation opportunity to boost production that can play a meaningful role in feeding a growing global population expected to number 10 billion by 2050. But we need to attract capital and demonstrate our ability to scale new technologies. Not only is this important for Canada’s economic future, but it is also critical to ensure we can feed ourselves and the world in a sustainable, safe and affordable way.

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MENTAL HEALTH AT WORK // WORKPLACE HEALTH & SAFETY

MENTAL HEALTH AT WORK “IT’S OK NOT TO BE OK.”

BY JOHN HARDY

C

algary employers are dealing with an insidious and challenging crisis: mental health in the workplace!

Throughout North America, mental health concerns and burnout have skyrocketed. Nearly six times as many employers report increased mental health issues among employees since the pandemic began, burnout being among the most common.

Frighteningly, it may just be the beginning. Experts have predicted a tsunami of psychiatric illness in the wake of quarantining and distancing. The math is undisputable and alarming. On average, Canadian workers spend about 60 per cent of their waking hours at work, so what happens in the workplace can have a huge impact on employees’ overall health. According to recent stats, mental illnesses cost Canadian employers billions of dollars in absenteeism or sick days, disability and other benefits and lost productivity.

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MENTAL HEALTH AT WORK // WORKPLACE HEALTH & SAFETY

“I BELIEVE WE’VE ALWAYS LIVED WITH, AND DEALT WITH, THE EFFECTS OF WORKPLACE MENTAL HEALTH STRUGGLES. WHAT HAS CHANGED OVER THE PAST DECADE IS THE OPENNESS TO DISCUSSING IT AND ADDRESSING IT. THE CONCEPT THAT ‘IT’S OK NOT TO BE OK,” SAYS LEGGE. It’s important to understand that mental illnesses are real illnesses. Like other illnesses, such as diabetes or asthma, most mental illnesses are episodic. That means people have periods when they are well and productive, as well as periods when they are unwell and overall functioning is low.

Two year’s worth of COVID worries and business disruptions didn’t cause the mental health in the workplace crisis. It just exacerbated and, in some ways, prioritized it. “The COVID-19 pandemic has highlighted the significant impacts on personal and workplace mental health,” cites CMHA Calgary (Canadian Mental Health Association) spokesperson Amy Ball.

The Association’s recent report notes that: “The chronic stress of dealing with the pandemic is taking its toll, making basic decisions harder, sapping our energy, and leaving people plain tired or burnt out. Far from feeling the pandemic is over, most people in Canada are stressed about what’s next, with 64 per cent worried about new variants and 57 per cent worried about COVID-19 circulating in the population for years to come.” The report also cautions that two years of pandemic-related stressors, including grief and trauma, may lead to long-term mental health effects. Nearly half (46 per cent) of Canadians are stressed or worried about coping with uncertainty.

According to Adam Legge, the dynamic president of the Business Council of Alberta, the respected, non-partisan, Calgary-based, business organization, “I believe we’ve always lived with, and dealt with, the effects of workplace mental health struggles. What has changed over the past decade is the openness to discussing it and addressing it. The concept that ‘It’s OK not to be OK.’ “There was a time when leaders and managers were fearful to discuss mental health in the workplace. Now I believe you can’t be an effective leader unless you can get a read on your employee’s mental health. Clinicians will always have the best information on signs and symptoms. In the workplace, I recommend looking for signs around absenteeism, presenteeism and performance.

“Depression is the most common mental health issue in the workplace,” he notes. “The good news? It’s really treatable. As a boss, leave the diagnosing to those qualified to do so. After a few sessions and some group treatment, more than 80 per cent of people can recover and be successful.”

ABOVE: ADAM LEGGE, PRESIDENT OF THE BUSINESS COUNCIL OF ALBERTA.

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MENTAL HEALTH AT WORK // WORKPLACE HEALTH & SAFETY

There’s no doubt it. Of all the stressors and threats to mental health, the past two years of personal health worries and workplace disruptions have spiked the incidence of mental health in the workplace. Legge points out: “Many of the CEOs and leaders I speak to describe the pandemic period as the most mentally and emotionally challenging of their career. Although Alberta is poised to be the fastest growing economy in Canada this year, virtually every employer I speak with is constrained by labour and staffing issues.”

The CMHA report itemizes some of the signs and of mental in the workplace. Having a hard time concentrating, learning

and making decisions, withdrawing from others, acting in unexpected ways, taking a lot of time off and appearing less productive than usual. Amy Ball says CMHA Calgary offers a range of virtual or in-person mental health education programs sessions for adult community groups, workplaces and organizations.

Adam Legge recommends looking for signs around absenteeism, presenteeism and performance. Absenteeism is people missing a lot of work, particularly suddenly and uncharacteristically. This has long been a sign of trouble.

Presenteeism, the concept that while someone may be physically, or these days digitally, present – are they

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MENTAL HEALTH AT WORK // WORKPLACE HEALTH & SAFETY

DESPITE SOME TRENDING AND STATS, THERE IS SOME ENCOURAGING POSITIVITY. ACCORDING TO CHMA CALGARY, MENTAL ILLNESSES ARE TREATABLE. EARLY RECOGNITION OF MENTAL HEALTH PROBLEMS, REFERRALS TO THE RIGHT RESOURCES AND ADEQUATE TREATMENT CAN HELP PEOPLE GET ON THE PATH TO RECOVERY AND RESUME THEIR USUAL WORK QUICKLY. contributing with their whole self, are they able to be fully present in their work and interactions?

“Performance is an area that can require a dose of patience and empathy. If someone has been doing a job for years, and all of a sudden performance drops off, or there is an overall lack of interest in the role, connection with colleagues, etc., there may be something else going on. It doesn’t always mean a mental health issue, but too often it is.”

So, with the best of intentions, what are employers to do? The workforce is more productive and engaged than ever, but mentally, emotionally, psychologically and even physically, many employees are struggling. Corporate health and wellness professionals emphasize that being healthy and feeling well at work is about more than just not being sick! A healthy workplace is one that takes all these things into consideration. It is a place where employees have a safe and clean work environment, where they have strong and supportive working relationships that give them a sense of control and influence over what happens to them, and where they are encouraged to look after their own health both at work and at home.

Isolation and remote work helped Calgarians recognize the costs of commuting to work. Child care, transportation and out-of-home meals ate up a big chunk of their paychecks and reducing family time. For many, it didn’t take long to realize the costs of working outweighed the benefits and while people need to work to pay the bills, it accentuates that life is about more than the rat race once they all stop running.

Calgary workplaces have stepped-up the way they recognize the warning signs and deal with mental health issues at work.

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While some leaders are in denial or procrastinate, some savvy leaders have caught on, prioritizing mental health in their organization. They are proactive with various workplace options, from participating in workplace wellness programs, providing personal resources and support such as having somewhere to turn if employees have problems in their personal or work life, maximizing how much control employees feel they have over their job, a voice in decision-making and feeling that their opinions matter to the basics of being conscious about things like air quality, lighting, quality of equipment to make the workplace as healthy and safe as possible.

Legge mentions the workplace reality, “We’ve missed out on many of the traditional means of getting a read on the mental health of those we work with. It takes more intentionality to follow up with colleagues and check in on them in a virtual environment, because there are fewer informal interactions. Hybrid work may even be the most challenging of all for this.”

Despite some trending and stats, there is some encouraging positivity. According to CHMA Calgary, mental illnesses are treatable. Early recognition of mental health problems, referrals to the right resources and adequate treatment can help people get on the path to recovery and resume their usual work quickly. Employees can and do reach their full potential when they have the right supports in their life, including those at their workplace.

“Various factors point to likely a very strong period of expanding economic prosperity for Calgary and Albertawide,” Adam Legge says. “Let’s also make sure we focus on other aspects of social prosperity and health.”

‘COACH, PUT ME IN!’ // MANAGEMENT & PROFESSIONAL SERVICES

‘COACH, PUT ME IN!’

Why team coaching is finding favour among companies post-pandemic

BY JAMIE ZACHARY

O

ur workplace has forever changed. No surprise. A two-year global pandemic has a way of doing that.

Yet it’s also spawned an opportunity for employers to re-examine their workplace culture – namely how teams are functioning in these changing times, say local coaching experts.

“Almost every team that we work with have been disrupted in some way, whether the team has grown or contracted, the leader is not the same or individuals have been switched out,” says Christine Dagenais, founder, CEO and certified executive coach with Bright Wire, a Calgarybased professional coaching and leadership development company that works with organizations around the world.

“ALMOST EVERY TEAM THAT WE

“What that’s done is create a beautiful platform to engage people differently. We’ve always known the value of something like team coaching, but there’s nothing like a global pandemic to highlight the need to effectively develop your people. It’s created a strong visceral entrance point and need for the support of a professional in this space.”

WORK WITH HAVE BEEN DISRUPTED

Dagenais explains a team coach as someone who works with a group of individuals to help them achieve greater alignment in how they accomplish their objectives.

INDIVIDUALS HAVE BEEN SWITCHED

IN SOME WAY, WHETHER THE TEAM HAS GROWN OR CONTRACTED, THE LEADER IS NOT THE SAME OR OUT,” SAYS DAGENAIS.

ABOVE: CHRISTINE DAGENAIS, FOUNDER, CEO AND CERTIFIED EXECUTIVE COACH WITH BRIGHT WIRE. PHOTO SOURCE: BRIGHT WIRE

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‘COACH, PUT ME IN!’ // MANAGEMENT & PROFESSIONAL SERVICES

A team can be a group of individuals who work together within a business unit and report to the same leader, or it could be a group of individuals across the horizontal of a business that have similar roles but not the same leader.

“In either case, the coach works with them formally through a series of professionally facilitated conversations to help uncover what is working well with a focus on strengths and identification, what isn’t working well along with opportunities for an evolution and enhancement and what they will do to achieve greater performance together,” says Dagenais.

“The premise of team coaching is how you do what you do… The how is the enabler to the what, and is arguably the most important.”

Steve Shrout, a Calgary-based executive leadership performance coach, has seen the demand for team coaching skyrocket recently. He notes many organizations are discovering the things that are important to employees today are a lot different than they were two years ago.

And it’s meant employers are re-thinking everything from how they look at work to the way they expect staff to do that work.

“I’ve also been through situations where, as a result of change, teams have moved from functionality to friction,” he says.

“Most recently I was brought into an organization to assess the friction and identify it in order to get back to function.”

It’s an issue facing organizations around the world. In EY’s recently released 2022 Work Reimagined Survey, respondents noted a significant mismatch between employer perceptions and employee aspirations on numerous issues, from face-to-face meetings to travel and professional development to wellbeing.

“Work has been reimagined by employees and employers, but their visions don’t always align,” concluded the study, which interviewed 1,575 organizations from 22 countries and 26 industries.

When looking for that alignment, many companies are bringing in outside professionals to help with team coaching – and there are many benefits to doing so, says Shrout. For example, he points to sectors such as tech that experiencing such fast-paced growth that many young professionals are

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“I’VE ALSO BEEN THROUGH SITUATIONS WHERE, AS A RESULT OF CHANGE, TEAMS HAVE MOVED FROM FUNCTIONALITY TO FRICTION,” SHROUT SAYS. “MOST RECENTLY I WAS BROUGHT INTO AN ORGANIZATION TO ASSESS THE FRICTION AND IDENTIFY IT IN ORDER TO GET BACK TO FUNCTION.” being immediately thrown into the deep end of managing often large teams.

“There are so many new and young leaders in organizations today. We have 20-somethings at C-Suite levels,” says Shrout.

“Oftentimes, these organizations are not going to have a lot of traditional leaders in place to help with that development, so there’s a need to look outside for supporting in helping to develop their leadership skills. There’s just generally a mass desire to provide them with the training and development that allows them to best hone their skills.”

‘COACH, PUT ME IN!’ // MANAGEMENT & PROFESSIONAL SERVICES

Shrout adds talent development takes time, which many leaders don’t have much of these days.

“Senior leaders are so caught up in so many things that have changed – the strategy, trying to be innovative, retool the workplace. To focus on leadership development and make sure their staff is ready for the future, they can’t dedicate a lot of time to that. Bringing in a coach allows that individual to focus on that,” he says.

The benefit to going outside an organization for a team coach also removes the potential for bias, adds Wendy Giuffre, president and principal consultant with Wendy Ellen Inc., a Calgary-based full-service HR consulting company.

“The personalities, the relationships, those can play a role. That’s why a lot of people go external,” says Giuffre, who company works with small to mid-size business across sectors such as oil and gas, high tech, non-profit, construction, retail and hospitality “It’s going to be more unbiased. An external team coach won’t focus on the baggage. They will focus on how they can get a team to work better together.”

So how do you pick the right team coach? Giuffre says it starts with fit.

“Go through a number of interviews to see if you’ll work well together. It’s apparent pretty quickly if it’s not the right fit,” she says.

Dagenais, meanwhile, points to experience and credentials as key indicators.

“A lot of professionals might be able to coach an individual, but when you’re responsible for coaching eight people at once, the experience and credential requirements should evolve and change,” she says.

“So, I’d suggest companies look for the person’s experience. And not only previous team coaching engagement, but also having led teams themselves. It’s very difficult to understand a team dynamic if you’ve never been on a team or led one.”

Companies should also pay close attention to team coaching credentials. At Bright Wire, for example, all coaches have International Coaching Federation (ICF) credentials.

“The ICF is the gold standard of professional coaching,” says Dagenais, noting Bright Wire looks for a minimum of a PCC credential, which requires more than 125 of training and 500 hours of coaching experience.

Shrout adds employers should look at the tools potential team coaches will be using. He says not all programs are created equal.

“A lot of coaches will be certified with specific assessment tools. I use Gallup and its assessment tools. But there’s so many other ones out there, whether that be DISC, MyersBriggs or Enneagram,” he says. “So, when hiring a coach, ask what program they are representing. And are they proven?

Can they be verified by data?”

Lastly, Dagenais suggests organizations look for team coaches that are strong facilitators. She notes as much as it’s about using team coaching skills, it’s also about being able to facilitate effective discussions with, often, very large groups of people.

“You can be an exceptional coach who uses the team coaching toolkit and asks highly engaging questions and actively listens, but if you’re not able to facilitate dialogue, team coaching just feels like one-on-one,” she says.

Giuffre says putting an ROI behind team coaching is possible, but tricky.

“You’d have to put some very calculated KPIs in place at the beginning – for example, productivity or retention,” she says.

“But most often, it would be more softer benefits, such as a healthy workplace culture.”

Shrout adds hiring a team coach should not come down to quick timelines or a budget figure.

“It has to come down to quality,” he says. “Otherwise, it becomes a tick box. Yes, you have to hire at a value you’re comfortable with, but also at a quality that’s going to give you what you expect in return.

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Photo by Riverwood Photography

THE WESTLEY HOTEL

BRINGS BOUTIQUE EXPERIENCE TO CALGARY’S DOWNTOWN

by Rennay Craats

W

ith more than 35 years of international hotel experience renovating, rebranding, launching and relaunching hotels in the UK, Malaysia, Russia, China, South Africa and Bali, Ian Jones returned home to open The Westley Hotel, a boutique hotel part of Hilton’s Tapestry Collection. He was an instrumental member of the team which transformed a 1970s office building on 4th Avenue downtown into a beautiful boutique hotel. The hotel is part of Silver Hotel Group, an ownership group with over 20 hotels across Canada.

Opening on June 29, 2021, “The Westley Calgary Downtown Hotel is Hilton’s first Tapestry Collection Hotel in Western Canada,” says Ian Jones, the hotel’s general manager. “We are thrilled to bring some of the freshest, most vibrant boutique hotel rooms to our city.”

With 104 rooms over four floors, The Westley offers everything a visitor could want during a stay including spacious bathrooms with refreshing rain showers, 24-hour room service, a large well-equipped fitness centre with floor-to-ceiling windows, and a 50-person meeting room for executive boardroom meetings or private upscale social events. The six different room types, ranging from comfortable king rooms to junior and 1-bedroom suites, are the perfect home base for business trips and weekend getaways. Regardless of the room type, guests enjoy the same high-quality amenities and features in all rooms including plush robes, SMEG kettle, mini-fridge, indulgently comfortable beds and Hilton’s smart room connectivity.

Whether guests stay for one night or several, The Westley wants to ensure a positive experience and a fantastic night’s sleep, and their bright-star concierge will make it happen.

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Corner suite. Photo credit: Silver Hotel Group

Lobby Bar at The Westley Hotel. Photo Credit: Silver Hotel Group.

Photos by Riverwood Photography

To achieve this goal, Jones recruited exceptional employees dedicated to top-notch, sophisticated service to ensure guests arrive and leave with a smile. The smallest details are their biggest focus, like remembering a guest’s name and their favourite treats or that they prefer softer feather pillows, which provide an opportunity for The Westley team to connect on a genuine level to exceed the needs of their guests, sometimes when they haven’t actually articulated that need.

“Personalized care and team members dedicated to ensuring you have a great stay. That’s what makes The Westley stand out from our competition,” says Jones. “We want to have genuine interactions with guests – nothing formal, nothing scripted, real people caring for real people.”

Creating an environment that celebrates individuality and brings the brand’s identity to life, The Westley provides a refreshing approach to the usual hotel uniform. Team members are encouraged to be polished yet whimsical and showcase their personalities through bold and bright wardrobe accessories. These efforts create an approachable, modern yet casual atmosphere. And as a Tapestry Collection Hotel by Hilton, The Westley brings together big-chain reliability and standards with the unique boutique elements that make it quaintly special.

“You have all the wonderful benefits of a Hilton hotel with the customization of the Tapestry brand. Like a family tapestry made from pieces of clothing from different family members and generations that come together to tell a story, so too is the experience at The Westley,” he says. “Tapestry is all about community, and Hilton allows us to reach out and make connections with local businesses as opposed to relying on big brands. Community is very important to us.”

The Westley taps in on local vendors for flowers, chocolates, ice cream and bath and shower products to enhance the unique experience. It also is very proud to partner with Thank You Hospitality to host their upscale contemporary Mexican restaurant called Fonda Fora, that celebrates traditional Mexican cuisine with a modern twist and impeccable presentation.

Comfortable, spacious rooms and thoughtful, dedicated service along with an incredible restaurant - corporate and leisure visitors are sure to have memorable experience at The Westley Hotel.

Congratulations to The Westley on your one year anniversary!

At Carmichael, preventative maintenance is our core business.

Our goal is to reduce your operating and capital expenses, protect the mechanical assets, and provide lifecycle planning.

Call today for a consultation.

6504 30th Street S.E., Calgary • 403-255-3322 www.carmichael-eng.ca • www.linkedin.com/company/carmichael

Congratulations

To The Westley Hotel On Your One Year Anniversary!

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INFORMATION OVERLOAD AND THE MOST IMPORTANT FUNDAMENTAL IN GOLF // SCOTT ORBAN

McKenzie Meadows Golf Tip: Information Overload and the Most Important Fundamental in Golf

BY SCOTT ORBAN, PGA EXECUTIVE PROFESSIONAL, MCKENZIE MEADOWS GOLF CLUB

G

olfers and dieters have something in common.

There’s lots of information out there for both, but sometimes it seems conflicting. One diet says you can eat bacon and lose weight, while another says you cannot. Both diets work, but the two methods don’t work together. Golfers have a myriad of examples with conflicting information, interpretation or perception as it relates to their golf swing.

The amount of information available about the golf swing is mind blowing. Golfers love to watch, read and try golf tips in hopes of finding a magic solution to improve their swing and their game. In 90 per cent of the private lessons I give, I hear all kinds of jargon relating to the golf swing. It is very important for me to hear what is going on in the student’s head so that I can determine if it is applicable to their swing or not. I have helped many golfers by “un-teaching” them and freeing their mind of hazardous thoughts.

If you are having a problem with your chipping and you watch 10 different instructional videos and try all 10 versions, it might help you. More likely, it will leave you with variations of each instructor going through your head, impeding your result. Too much information can hurt the most important fundamental of the golf swing during a game: FOCUS. So how do we get focus? Focus can be gained from confidence.

Confidence comes from trusting the skills you have worked on. The more you work on a skill properly, the more likely you will have confidence and gain the ability to focus.

Even when we have worked on our game and our skills, we can still lose focus. Focus is the ability to concentrate on the objective and in golf this means: striking a ball toward a target. Focus is a skill in itself. We have to play the game to

experience this focus. We need to turn off the noise inside our head that is telling us to focus on our left arm, right wrist or whatever body part we think will make us hit the ball better.

There is so much golf information available to us it is hard not to search for ‘the answer.’ As adults, we think if we have more knowledge, it will improve our golf game. However, too much or misplaced knowledge can often be destructive to your focus. The best way to improve your golf game is by making a commitment to learning to be focused on your objective for every shot. Start this by getting rid of all ‘the stuff’ between your ears.

When I am playing well, I don’t think about my body parts.

I just stand up and hit it at the target! ~ Anonymous Jr. Golf Champion

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BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // JUNE 2022

67

SWING INTO SUMMER

P

lay Golf Calgary courses are the perfect place to host your top clients. If your company is looking for a great way to connect and spend time with staff and clients, golf certainly checks all the boxes. No other activity allows for an extended amount of time in a perfect environment that mixes social, fitness, fun and business talk.

Golf has so many opportunities to gain trust and build rapport. It can show clients a lot about your character in a short amount of time. If used wisely, your business relationship can grow. A few tips for conduct while hosting a client on the course can include: Ask questions, be interested, get to know them Be polite and courteous Know the rules and conduct yourself appropriately Don’t lose your temper Have fun!

When looking for the optimal way to treat clients to a day on the links, you will want to consider choosing a corporate membership that gives you flexibility above all else. You do not want to take a first-time golfer to a championship course to have a frustrating day. You also want to bring that single-digit handicap out to an appropriate course to show off their skills. Location of the course is also important as your clients and your staff may live in different areas of the city.

Play Golf Calgary has the perfect Corporate Membership to help you achieve your business goals. With one membership you have access to four locations in different areas of Calgary. Choose the jaw-dropping views and award-winning course

at The Links of GlenEagles, the challenging greens and bunkers of Blue Devil, the tree-lined fairways and fun layout of HeatherGlen, or a unique mix of a Parkland / Links-style courses of the 36 holes at Serenity Golf Club. The four courses all have unique features and are appropriate for different skill levels. With the mix of north and south Calgary you are also sure to find a Play Golf Calgary course that fits what your guests are looking for when booking a time.

With a Play Golf Calgary corporate membership you can enjoy advance booking privileges to book those hard-to-get times. Your greenfee passes are fully transferable to clients, fellow staff or management team. If you are unable to attend a game, you can always send passes and treat your guests.

CONSIDER A CORPORATE GOLF MEMBERSHIP TODAY WITH PLAY GOLF CALGARY

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BUSINESSINCALGARY.COM // BUSINESS IN CALGARY // JUNE 2022

69

PARKER’S PEN // DAVID PARKER

Parker’s Pen

BY DAVID PARKER

I

’m glad to be human as I couldn’t afford to be a dog.

Had the pleasure of doggy sitting our daughter’s pet for a couple of weeks and was given a list of necessities.

Important was the pill to be given at 7:00 every morning.

Important as they cost $80 per month.

I can buy enough pills for blood pressure and cholesterol, plus aspirin, Tums and vitamins for less. And it was a lot cheaper to visit my doctor than to get advice from the vet.

Then there’s the food. One mid-size bag of gluten-free duck cakes showed a tag of $86.

Not that I have a doctor anymore.

Two toughies in one day. My barber said he was going back to Europe and later my doctor of 20 years informed me he was retiring.

Now, it’s easy to find a barber and a vet, but try getting a new GP. I don’t understand why I can’t find a doctor who is willing to take more patients.

Something surely has to be done to re-fill those downtown office towers and renovating a number into residential units makes sense. But I have to wonder about the wisdom and fairness in giving government (i.e. taxpayers) money to a select group of owners.

When tenants move into the first 400 or so new apartments, they could be pulling up stakes from where they have been paying rent to a small building owner.

70

JUNE 2022 // BUSINESS IN CALGARY // BUSINESSINCALGARY.COM

And I have to be a bit concerned for the other residential towers under construction in the downtown and beltline districts. They are being built on private investment and will also be competing for renters.

Hopefully there will be enough attraction to living in the core that all will be satisfied.

Aren’t we all getting a little fed up with people wanting to look after us? Leaf/snow blowers do make a noise, but I can put up with them for the time it takes to do the job. And anyone who has been to a Flames game has to put up with – and perhaps enjoy – much louder din for hours at a time.

Wanting to ban things is becoming a popular game, but, as yet we are not as crazy as the Brits where a council in Cornwall is banning daffodils in its parks because if children dig up the bulbs and eat them, they could get sick!

Although I loved rhubarb dipped in sugar, I never ate the leaves because I was told by my dad they were poisonous.

Simply his responsibility to warn me.

Final Words He doesn’t know what he wants and he won’t be happy ‘til he gets it.

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