Business Enquirer Issue 125 | Partner Update - IHG | May 2024

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IHG ONE REWARDS MOBILE APP TAKES

HOME THREE ACCOLADES AT THIS YEAR’S WEBBY AWARDS

IHG ONE REWARDS MOBILE APP TAKES HOME THREE ACCOLADES AT THIS YEAR’S WEBBY AWARDS

IHG Hotels & Resorts (IHG) announced today that its IHG One Rewards mobile app has won in three categories at the 28th Annual Webby Awards, taking home the People’s Choice Webby Award for Best User Experience and People’s Choice and Judge’s Selection for Best Travel App.

Hailed as the “Internet’s highest honor” by The New York Times, The Webby Awards, presented by the International Academy of Digital Arts and Sciences (IADAS), is the leading international awards organization honoring excellence on the Internet. IADAS, which nominates and selects The Webby Award Winners, is comprised of Internet industry experts.

The IHG One Rewards mobile app, which relaunched in 2022, has since redefined the travel experience with a greater emphasis on customer satisfaction. The app provides a redesigned mobile experience that unlocks access to IHG’s 19 brands, more than 6,300 hotels, and exclusive perks that are only offered to IHG One Rewards loyalty members. Using the app, guests can find the best rates, book a room in seconds, sort results easily to find the information they need, and manage their stays all in one place.

As IHG’s fastest-growing booking channel, the IHG One Rewards App is the main platform for loyalty engagement. With

the ability to inspire adventure, maximize loyalty earnings, and seamlessly integrate into the in-hotel experience, the app has received high ratings of 4.9 stars on the Apple store and 4.8 stars on the Android store.

“The IHG One Rewards App has set the standard for innovation and creativity on the Internet,” said Nick Borenstein, General Manager, The Webby Awards. “This award is a testament to the skill, ingenuity, and vision of its creators.”

“Receiving three Webby awards for our IHG One Rewards Mobile App is great affirmation for the impact we’re making within and beyond the hospitality

industry,” said Josh Weiss, Vice President, Guest Digital Products “It’s a testament to our commitment to creating a new digital frontier for the next generation of travelers, offering not just functionality but an exceptional user experience. These awards reflect the hard work and dedication of our team, and we are honored to be recognized in the categories of 2024 Apps & Software: Travel, 2024 People's Voice Apps & Software: Travel and 2024 People's Voice Apps & Software: Best User Experience.”

IHG will be honored at the 28th Annual Webby Awards in New York City on May 13, 2024. www.ihgplc.com

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