GROWTH PROGRAMME

As the fight against the Coronavirus continues, the digital health market is a key player in providing rapid and innovative solutions. In Cornwall, software company Tango3 Health has played its part by developing a bespoke software service for the mass booking of Covid vaccinations.

Specialising in digital infrastructure, software development and UX digital design, Tango3 Health, created the booking system in partnership with Cornwall Ambulance Service, Cornwall Council, Kernow CCG and the Royal Cornwall Hospitals NHS Trust. “So far, the RCHT has arranged more than 60,000 vaccinations across 30 organisations, something which simply would not have happened without an efficient booking management system.”

Launched for Covid vaccinations in December 2020, the system uses cloud-based software to allow key workers and front line staff to book and amend their own vaccinations online, with tens of thousands of appointments already booked and fulfilled so far. Mike Trebilcock, co-director, says: “At the beginning of the national vaccination programme for Covid-19, it became clear that there was no effective booking system in place for front line staff and key workers. We had however already launched a pilot version of the software for Cornwall’s Flu Vaccine Drive Through (VDT) project, where more than 14,000 vaccinations were booked and rolled out successfully. “After the announcement about the Covid-19 vaccination’s rollout was made, we then worked with the Royal Cornwall Hospitals NHS Trust (RCHT) to update this software to accommodate the two sessions required by the Covid vaccine, removing the administrative burden for the NHS of managing key worker and employee vaccinations. Since the launch of the software, Tango3 has seen an increase in demand for its services and has received business support from the Cornwall & Isles of Scilly Growth Hub. Part funded by the European Regional Development Fund, the Growth Hub helps businesses in Cornwall navigate the wide range support available so that they can work smarter, develop and grow. In Tango3’s case, the Growth Hub signposted them to recruitment and finance organisations such as Unlocking Potential and SWIFG Finance. Matt Borne, business connector at the Growth Hub, says: “Tango3 quickly recognised the need for an efficient booking management system for Covid vaccinations, and despite operating remotely, worked collaboratively to create a programme which has no doubt saved lives. “The owners have shown fantastic drive, technical knowledge, and resilience as they continue to play their part in fighting the coronavirus pandemic and are now looking to increase Tango3’s workforce as they cement themselves as a leader in the digital health market. We were pleased to facilitate business review sessions for the Tango3 team and are excited to see what the next chapter brings.” VDT is a self-service system which provides key workers and front line staff with a booking link via text or email, allowing them to go online to book or amend vaccination

A cost-effective appointments, and rebook missed sessions. and easily scalable service which can be used for all vaccination types

Built from the ground up, it simplifies complex mass vaccination programmes, and due to being cloud-based, is a cost-effective and easily scalable service which can be used for all vaccination types.

Mike continues: “The success of the VDT software has solidified the position of Tango3 as a credible new player in the digital health market, and we are proud to be helping to solve pressing digital transformation issues within the Covid era. Our ambition is now to use the service to improve the uptake and efficient delivery of annual vaccinations for both patients and surgeries.”

Funded as part of the Cornwall and Isles of Scilly Growth Programme, the European economic regeneration programme for the region, the Growth Hub provides free confidential business reviews. For more information visit: www.ciosgrowthhub.com

Are you interested in the relationship between your business and the environment?

The University of Exeter and Unlocking Potential have joined forces to deliver Future Focus. The ERDF-funded programme for Cornwall and Isles of Scilly with fresh ideas, new thinking and inspirational people combined to enable established businesses to identify opportunities, trends and threats.

As part of this programme, the University of Exeter aims to help Cornish businesses explore the relationship between business and the environment, to move to a more environmentally sensitive, ethically responsible and circular way of running your business.

Through the programme, they’ll provide the hard facts about how a business can change its impact for the better through academic lead workshops; engaging events on sustainability, the environment, net zero and circular economy; funded research and development unique to each business and one-to-one support plus grants, jobs support and more. The University of Exeter (Penryn

Campus) offers support with: • Business Breakfasts with industry and academic speakers on a variety of topics, such as: Circular Textiles and Fashion,

Cornwall Tourism and a new Breakfast series starting in Autumn on Onshore Renewables • Engagement with an Impact and Partnership

Development Manager who can help with jobs, grants and coaching as well as diagnostic and data collection • University Led Workshops over 2021 with our University of Exeter Academics, complimented by A Playful Twist on Virtual

Workshops using the LEGO® SERIOUS

PLAY® materials and methodology, to help you take new thinking and apply it directly to your business

• External Events such as Drapers

Sustainability Conference and Mining

Conferences being held virtually • Uber Visits – exclusive business trips such as to Morgan Motor’s HQ, to meet other industries and thought leaders outside of Cornwall

• Research from Business Research

Fellows on topics such as: Sustainability/

Circular Economy and materials and assessment, SME innovation,

Networking and Collaboration.

To start a conversation with the University of Exeter team visit unlocking-potential.co.uk/uoe

Dr Allen Alexander – Senior Lecturer in Innovation Allen is a senior researcher, investigating the role that innovation and knowledge-based capabilities play in enabling a transition toward the Circular Economy, in particular focusing on Circular Acceleration.

Professor Steffen Boehm – Professor in Organisation and Sustainability Steffen’s research focuses on a range of social scientific analyses of problems of environmental sustainability and circular economy.

Professor Fiona Charnley – Associate Professor of Circular Economy and Co-Director Exeter Centre for the Circular Economy Fiona has a background in Industrial Design and has extensive experience of working with organisations from across sectors to identify new approaches to design, innovation, manufacture and business modelling to transform resource use and value creation.

Dr Ruth Cherrington – Business Research Impact Fellow Ruth was responsible for several industry funded research projects focusing on the environmental, social and financial implications of the materials and manufacturing processes within sectors such as automotive, energy and aerospace.

Professor Andrew Parker – Professor of Business, Associate Dean Research & Impact, Director Exeter Centre for Social Networks & Co-Director Research Methods Centre Andrews’s research uses the lens of network theory to better understand problem solving processes, innovation, knowledge transfer, turnover and performance within organizations. He has conducted social network analysis research in over 70 multinational organizations and Government agencies.

Professor Stefano Pascucci – Professor in Sustainability and Circular Economy Stefano is an applied economist who developed an interest for sustainability as connected to organization theories, innovation management, and value chain analysis. His research focuses on agribusiness, sustainability and circular economy.

Dr Laura Philips – Lecturer in Management Alongside Future Focus, she is also working on VISTA AR, which is a £7.8 million INTERREG project that explores visitor experience at cultural heritage sites, creating new VR and AR digital interpretations and exploring the new business models they enable.

Dr Bill Russell – Senior Lecturer Bill’s work addresses these challenges of cost conscious and eco- aware customers, through integrating innovation, the creation of value from ideas, and entrepreneurship, the skills and ideas to make innovation happen.

Professor Erno Tornikoski – Professor of Entrepreneurship, Director of the Centre for Entrepreneurship Erno’s research involves the application of psychological and sociological theories, and both qualitative and quantitative methods to entrepreneurship to investigate how individuals transform entrepreneurial ideas into value creating new activities.