Our services

Our Delivery Program and Operational Plan will be achieved by delivering through the following service areas:

• City Development – Town planning, building and development assessment services.

• City Planning – Strategic and land use planning, long term place planning, heritage advisory services, sustainability and resilience planning and programs.

• Community and Culture – Community development, community programs, social planning and research, cultural projects, public art and community events.

• Community Safety – Regulatory and compliance services, environmental health, community safety education and crime prevention initiatives.

• Customer Experience and Business Improvement – Customer service counter and call centre, community facilities and parks bookings, customer research and improvement projects.

• Enfield Aquatic Centre – Recreational facilities and programs, including learn to swim and fitness classes, aquatic events and family recreational and leisure activities.

• Infrastructure and Assets – Design and engineering services, landscape architecture, tree management, asset management, traffic, transport and road safety.

• Library and Community Hub – Collections and resources and access to learning, technology, creative experiences and programs.

• Major Capital Works & Projects – Delivery of major or complex infrastructure projects in Council’s Capital Works Program.

• Operations – Parks, waste and cleansing, civil construction and maintenance (roads, footpaths and drainage) and depot operations.

• Place Management and Communications – Coordination of place management and community engagement initiatives, media liaison, print and digital communications.

• Property – Management of Council’s property portfolio, including property projects and maintenance.

The following internal service areas assist in the delivery of frontline services:

• Finance

• Procurement

• Information Technology (Information Systems and Support, Digital Transformation and GIS)

• Governance and Risk (including Records Management and Internal Ombudsman)

• People and Performance (People and Culture, Organisational Development, Payroll, Work Health and Safety).