Burnaby Seniors' Guide to Health and Well-being

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BURNABY SENIORS’ GUIDE TO HEALTH & WELL-BEING 2014

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BURNABY SENIORS’ GUIDE 2014

BURNABY SENIORS’ GUIDE TO HEALTH & WELL-BEING 2014

CONTENTS Retirement Living Residences...................................................................................8 Programs and Services..............................................................................................9 Welcome: Coming to Canada as a senior...........................................................12 Government Services and Affordable Housing....................................................14 Living at Home: Simple solutions in the community can help............................15 Government Representatives.................................................................................16 Financial Planners/ Government Tax Information................................................18 Wills, Estate Planning and Legal.............................................................................18 Funeral Homes and Memorial Services..................................................................20 Take Care: Get support to help balance life while caretaking..........................21 Registered Charities - Health...................................................................................22 Healthcare Providers (Outside the Home)............................................................23 Home Care Services and other..............................................................................27 Medical Supplies and Pharmacies.........................................................................28 Healthy Food Services..............................................................................................30 Community Centres and Seniors Fitness................................................................30 Activity Centres, Educational Pursuits and Groups..............................................32 Transportation/Travel and Leisure/ Entertainment...............................................34

BURNABY SENIORS’ GUIDE 2014

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WELCOME

BURNABY NOW

BURNABY COMMUNITY SERVICES

We couldn’t be more pleased to have teamed up with Burnaby Community Services to create this unique publication, the first Burnaby Seniors’ Guide To Well Being.

In these pages, we’ve compiled a variety of resources, information and organizations to help Burnaby seniors make the most of their “golden years.” Alternatively, when you need support, guidance or resources, the guide has a wide spectrum of services and agencies right here in our own community.

Welcome to the inaugural Burnaby Seniors Guide to Health and Well Being. The guide is a listing of services for and stories about seniors 55+ and their families to help them maintain a healthy and active lifestyle. This publication is printed and distributed through a partnership between Burnaby Community Services and the Burnaby Now as part of our common goal to keep Burnaby residents informed and engaged.

Seniors now make up the fastest growing segment of society – and are enjoying their retirement years like never before, thanks in part to living more active, healthy lives.

We’re excited about this opportunity to help local seniors live their best “golden years” possible.

The inclusion of agencies and businesses in the guide do not constitute an endorsement, nor does omission constitute disapproval.

For more info about services in your community please contact Burnaby Community Services at 604-299-5778 or visit www.BbyServices.ca.

Stephen D’Souza, Executive Director Burnaby Community Services

Brad Alden, Publisher, Burnaby NOW

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BURNABY SENIORS’ GUIDE 2014

Let’s Lift each Other Up Burnaby Community Services helps seniors remain independent by providing a range of resources and opportunities that support positive change and wellbeing, such as: Seniors Transportation – driving seniors to and from medical-related appointments.

Recreation Credit – providing credit to use Burnaby Parks, Recreation and Cultural Services for seniors with low income and those with a disability.

Christmas Bureau Hampers – helping seniors celebrate the holiday season.

In addition to the Seniors Guide to Health and Well Being, we offer a number of other publications in support of seniors, including the Community Resource Guide and Seniors Community Resource Cards.

Visit our office or website for more information about our society and programs for seniors.

Burnaby Community Services

EMPOWERINGpeOpLeCHANGINGLiVes 2055 Rosser Avenue • Burnaby, BC V5C 0H1 • Phone: 604-299-5778 Fax: 604-299-3755 • www.BbyServices.ca

BURNABY SENIORS’ GUIDE 2014

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Service provided in English, Cantonese and Punjabi Most items covered under extended benefits • OsteoArthritis knee braces • Custom and off-the-shelf foot orthotics • Compression stockings • Breast prosthetics • Extra depth, extra width shoes

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604-436-6092 #302 - 4900 Kingsway, Burnaby www.burnabyorthopaedic.com

Your Safety and Comfort is our Number One Priority

SAFE CARE provides your loved one with the Best Home Care Services: RN On-Call 24/7 Wound Care Alzheimer Care Palliative Care Respite Care Mobile Foot Care

Live-In Caregiver Personal Care Meal Preparation Medication Reminder Homemaking Transportation

ICBC Claims Accepted • DVA Provider Call 604-945-5005 for FREE In-Home Consultation

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BURNABY SENIORS’ GUIDE 2014

BURNABY PUBLIC LIBRARY Ask us how you can have books delivered to you for free!

SUITES STILL AVAILABLE

We Call It Home

Home Library Service Phone 604.436.5423

Come and Enjoy: • 1 Bedroom - 1 Bedroom & Den • Suites with Balconies • 24/7 Security • Home Cooked Meals • Recreation Activities & Poppy Bus Outings • Housekeeping • Guest Suites • Access to Legion Club 83 Activities • Near Metrotown and Services

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RETIREMENT LIVING RESIDENCES

RETIREMENT LIVING RESIDENCES Abbeyfield Burnaby 1010 Sperling Avenue Tel. 604-205-9350 www.abbeyfieldburnaby.com Amica at Rideau Manor 1850 Rosser Avenue Tel. 604-291-1792 www.amica.ca/rideau Carlton Gardens 4108 Norfolk Street Tel. 604-419-3000 www.chartwell.com/locations/ carlton-gardens

Fellburn Care Centre 6050 East Hastings Street Tel. 604-412-6510 www.fraserhealth.ca/your_care Finnish Manor 3460 Kalyk Avenue Tel. 604-434-2666 www.finncare.ca Harmony Court Estate 7197 Canada Way Tel. 604-527-3300 www.agecare.ca/harmony

Courtyard Terrace Assisted Living 3037 Burke Street Tel. 604-437-6262 www.parkplaceseniorsliving.com

Mulberry PARC 7230 Acorn Avenue Tel. 604-526-2248 www.parcliving.ca

Dania Manor 4155 Norland Avenue Tel. 604-299-1379 www.dania.bc.ca

New Vista Society - Housing Services 112 - 7210 Mary Avenue Tel. 604-527-6000 www.newvista.bc.ca

Fair Haven United Church Homes 7557 Sussex Avenue Tel. 604-435-0525 www.fairhaven.bc.ca

Nikkei Home 6680 Southoaks Crescent Tel. 604-777-5000 www.seniors.nikkeiplace.org The Poppy Residences 5291 Grimmer Street Tel. 604-568-5563 www.thepoppyresidences.com

Continuing the tradition of affordable, Compassionate serviCe.

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Seton Villa Retirement Centre 3755 McGill Street Tel. 604-291-0607 www.setonvilla.com

BURNABY SENIORS’ GUIDE 2014

PROGRAMS AND SERVICES

Swedish Assisted Living Residence 7230 Halifax Street Tel. 604-420-1124 www.swedishcanadian.ca Willingdon Care Centre 4435 Grange Street Tel.604-433-2455 www.fraserhealth.ca/your_care

PROGRAMS AND SERVICES Acute, Home and Community Care Services Tel. (toll free): 8-1-1 Tel. (deaf/hearing impaired TTY, toll-free): 7-1-1 www.healthlinkbc.ca

Arthritis Answers Line (AAL) For every question, there is an answer. Monday-Friday, 10 am-4 pm Tel. 604-875-5051 www.arthritis.ca/bc Assisted Living Registrar Tel. (toll free): 1-866-714-3378 www.health.gov.bc.ca/assisted BC Bereavement Helpline Tel. 604-738-9950 www.bcbereavementhelpline.com BC Centre for Elder Advocacy and Support Seniors Advocacy and Info Line (SAIL) Tel. 604-437-1940 www.bcceas.ca

Make Yourself at Home ATTENTION BURNABY SENIORS · Spacious, bright, renovated suites · Meals prepared by Red Seal Chef · Housekeeping and laundry service · Relax, socialize, make new friends · Fitness classes with personal trainer Worry-free living starts at $1700/month

Call for Availability: 604.527.3300

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BURNABY SENIORS’ GUIDE 2014

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PROGRAMS AND SERVICES

BC Palliative Care Benefits Program Benefits and support for at-home palliative care.

Tel. 604-683-7151 www.health.gov.bc.ca/ pharmacare/outgoing/palliative.html Better at Home

A United Way managed program to help seniors remain independent.

Tel. 604-297-4877 betterathome@burnaby.ca www.betterathome.ca Burnaby Community Services

Provides seniors transportation, programs for seniors with low income including the Recreation Credit Program, Christmas hampers and a range of community resource publications.

2055 Rosser Avenue Tel. 604-299-5778 www.bbyservices.ca Burnaby Mental Health Tel. 604-453-1900 www.fraserhealth.ca/your_care Burnaby Multicultural Society 6255 Nelson Avenue Tel. 604-431-4131 www.thebms.ca 4000 Imperial Street, Burnaby BC, V5J 1A4 604-435-6688

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Serving the Burnaby Community with Compassionate Care and Pride.

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Burnaby Seniors Outreach Services Society

Peer counselling, support, training, family caregiver information.

106 - 2101 Holdom Avenue Tel. 604-291-2258 www.bsoss.org Consumer Protection BC Tel. 604-320-1667 www.consumerprotectionbc.ca Dementia Helpline Tel. 604-681-8651 www.alzheimerbc.org Domestic Violence Helpline /VictimLink BC Confidential, 24/7, Multiple languages.

Call 9-1-1 in an emergency Tel. (toll free): 1-800-563-0808 www.domesticviolencebc.ca Fall Prevention www.seniorsbc.ca/stayingindependent www.health.gov.bc.ca/prevention/ fallprevention.html Healthy Eating

Speak to a registered dietitian at HealthLink BC for nutrition information. Tel. 8-1-1

www.healthyfamiliesbc.ca/ healthy-eating.php Multicultural Family Support Services

Provides culturally and linguistically sensitive counselling, advocacy and support services for immigrants, refugees and visible minorities experiencing family violence.

Tel. 604-436-1025 www.vlmfss.ca

BURNABY SENIORS’ GUIDE 2014

delivering food for a healthy and independent life

Providing over 14,000 meals a year.

Serving Burnaby since 1968.

Kathy Corrigan, MLA Burnaby-Deer Lake 150 - 5172 Kingsway Burnaby, BC V5H 2E8 604-775-2414 kathy.corrigan.mla@leg.bc.ca www.kathycorrigan.ca

For more info please contact Kim at

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Making Seniors a priority in our communities

Raj Chouhan, MLA Burnaby-Edmonds 5234 Rumble Street Burnaby, BC V5J 2B6 604-660-7301 raj.chouhan.mla@leg.bc.ca www.rajchouhan.ca Jane Shin, MLA Burnaby-Lougheed #3-8699 10th Avenue Burnaby, BC V3N 5B6 604-660-5058 jane.shin.mla@leg.bc.ca www.janeshinmla.com Peter Julian, MP Burnaby-NewWestminster 7615 6th Street Burnaby, BC V3N 3MG 604-775-5707 peter.julian.c1@parl.gc.ca www.peterjulian.ca Kennedy Stewart, MP Burnaby-Douglas 4658 Hastings Street Burnaby, BC V5C 2K5 604-291-8863 kennedy.stewart@parl.gc.ca www.kennedystewart.ca

www.ginodenturist.ca

BURNABY SENIORS’ GUIDE 2014

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Welcome: Coming to Canada as a senior

By Christina Myers, contributing writer

C

oming to a new country – with a new language, culture and social expectations – can be confusing and overwhelming for anyone at any age.

But for a senior, who has already lived most of their lives somewhere else, it’s a uniquely challenging event.

For some newcomers, there’s also the additional challenges of having spent time as a refugee or in a war-torn country.

And in a city like Burnaby, where there are thousands of residents, dozens of cultures and languages and a multitude of communities, it can be hard to know where to start.

The Burnaby Multicultural Society provides a variety of programs and resources for newcomers of all ages, but some that are specifically intended for seniors.

The society’s goal is to help integrate new Canadians

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as fully functional and valued citizens.

Their mission statement reads, in part: “The BMS promotes the development of an integrated, multicultural society that both shares and celebrates the contributions of the peoples of all ethnic and cultural origins.”

Specifically, the organization helps newcomers to settle successfully, to celebrate their heritage and works to advocate for public policy to ensure equity and access for all.

For seniors they offer an outreach program and an elder abuse program, along with a variety of other resources for individuals of all ages.

For example, two ongoing sessions include English conversation classes for seniors and a workshop for seniors to help learn about using smartphones.

Their elder abuse workshops

focus on the issue of seniors who may be abused by family members, caregivers and others – in the form of physical, sexual, financial or emotional abuse. It’s estimated that about eight per cent of older adults in B.C. are likely to experience abuse but it’s likely the overall number is higher due to the likelihood of low reporting.

Shame or guilt may stop the person from reporting the problem; on the other hand, the perpetrator may be a loved family member that they may feel compelled to protect.

The society runs a variety of workshops and offers resources to help seniors learn about and deal with elder abuse.

The Burnaby Multicultural Society is online at www. thebms.ca, or at 6255 Nelson Ave. Call 604-431-4131 for more information.

BURNABY SENIORS’ GUIDE 2014

BurnaBy

neighBourhood house Building welcoming and inclusive neighBourhoods Learn more about our • SeniorS TogeTher Program • SeniorS ouTreach Program • VolunTeer oPPorTuniTieS

Our ServiceS: • Free Grief Counselling & individualized Grief Support • Free Grief Support Groups • Palliative companionship volunteer training. to learn more about volunteer opportunities call the below # or email info@burnabyhospice.org

BurnaBy neighBourhood house

Phone: (604) 431-0400 Fax: (604) 431-9499 info@sbnh.ca

4845 imperial street, Burnaby, Bc http://burnabynh.ca/ monday - Friday | 9:00am - 4:30pm

604-520-5087

6855 Kingsway, Burnaby, BC www.burnabyhospice.org

Companionship for the end of life Journey

ReGister now for SprinG

Fine Arts

classes

Register burnaby.ca/webreg | 604-291-6864 6450 Deer Lake Avenue

Follow us

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Working together with Working together with you in in ourourcommunity.

Seniors community.

Richard T. Lee, MLA Burnaby North

1833 Willingdon Avenue, Burnaby V5C 5T1 Phone: 604.775.0778 Fax: 604.775.0833 richard.lee.mla@leg.bc.ca

BURNABY SENIORS’ GUIDE 2014

www.richardleemla.bc.ca

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GOVERNMENT SERVICES AND AFFORDABLE HOUSING Seniors BC (provincial programs and services) Tel. 604-660-2421 Tel. (TDD) 604-775-0303 www.seniorsbc.ca

GOVERNMENT SERVICES AND AFFORDABLE HOUSING BC Homeowner Protection Office Tel. 604-646-7050 www.hpo.bc.ca Canada Pension Plan/ Old Age Security Tel. (toll free): 1-800-277-9914 Tel. (TTY): 1-800-255-4786 www.servicecanada.gc.ca www.esdc.gc.ca/eng/seniors

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Home Owner Grants

Seniors 65 and over qualify for additional property tax grants.

Tel. (toll free): 1-888-355-2700 www.sbr.gov.bc.ca/hog Immunization Services Tel. Dial 8-1-1 www.immunizebc.ca Income Assistance – Ministry of Social Development Tel. (toll-free): 1-866-866-0800 www.hsd.gov.bc.ca/bcea.htm Medical Services Plan (Health Insurance BC) Tel. 604-683-7151 www.health.gov.bc.ca/msp

BURNABY SENIORS’ GUIDE 2014

Living at home: Simple solutions in the community can help

By Christina Myers, contributing writer

T

here’s no place like home.

It was true for Dorothy, and it’s true for many seniors as well.

Though individual needs – be it medical, physical or simply social – can lead some seniors to prefer the benefits of group or supported living situations in retirement communities or assisted living centres, many seniors prefer to stay in their own homes as long as they can.

But with many living on their own in “empty nests” – usually without children and often without a partner – there can be a variety of challenges to ensure safety and, equally importantly, happiness.

Programs like Better at

Home, a United Way-managed program funded by the provincial government, are going a long way to help make that happen.

Better at Home works to support seniors in their own communities by providing simple services delivered by local non-profit agencies.

Services can include social visits, yard work, simple home repair, transportation to appointments, help with grocery shopping and housekeeping. The services are all non-medical and are considered supplemental to home support services provided through local health authorities. Provided by a mix of volunteers and paid staff, the services are paid for with a fee based on the senior’s income.

BURNABY SENIORS’ GUIDE 2014

“We want to help seniors age with dignity and maintain their quality of life,” said Michael McKnight, president and CEO of the United Way of the Lower Mainland, in a press release announcing the expansion of the program last year. “Better at Home helps seniors stay engaged and independent.

By providing seniors with the support they need, United Way helps prevent isolation, loneliness and related health problems.”

To find out more about Better at Home services, see betterathome.ca or call Burnaby Better at Home at 604-297-4877.

Aside from services and supports, there are many ways to make living at home safer and more enjoyable: make connections with neighbours and have their phone numbers on hand in case of emergency; get involved in a local seniors group or community centre and make new friends in the neighbourhood; assess your home space to make sure it is “fall friendly” – falls are the one of the leading sources of injury for seniors, so learning more about preventing falls can help keep home a safe place to be.

For more information on a variety of topics, and resources for seniors, see www.seniorsbc.ca for the province’s website on healthy aging, medical services, and more.

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GOVERNMENT REPRESENTATIVES

Residential Tenancy Branch Tel. 604-660-1020 www.rto.gov.bc.ca

Telephone Device for the Deaf (Service BC) Tel. (TDD): 604-775-0303

Seniors Health Care Support Line Tel. (toll-free): 1-877- 952-3181

Veterans Affairs Canada Tel. (toll-free): 1-866-522-2122 www.veterans.gc.ca

Seniors Services Society – Housing Services Tel. 604-520-6621 www.seniorsservicessociety.ca/ hhome.htm Senior’s Supplement – Ministry of Social Development Tel. (toll-free): 1-866-866-0800 www.eia.gov.bc.ca/programs/ other.htm Shelter Aid for Elderly Renters (SAFER) A non-taxable rent subsidy program for seniors. Tel. 604-433-2218

www.bchousing.org/Initiatives/ Providing/SAFER Snow Angels City of Burnaby volunteer program assists seniors and others with snow shoveling.

Tel. 604-294-7388 4000 Imperial Street, Burnaby BC, V5J 1A4 604-435-6688

OceanViewFuneralHOme A Division of Service Corporation International (Canada) ULC

Serving the Burnaby Community with Compassionate Care and Pride.

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WelcomeBC

Provides information about programs, services and resources for newcomers to BC.

Tel. 604-660-2421 www.welcomebc.ca

GOVERNMENT REPRESENTATIVES Burnaby City Hall Tel. 604-294-7944 (main) Tel. 604-294-7340 (mayor’s office) www.burnaby.ca

Burnaby MLAs Burnaby-Deer Lake: Kathy Corrigan 150 - 5172 Kingsway Tel. 604-775-2414 www.kathycorrigan.ca Burnaby-Edmonds: Raj Chouhan 5234 Rumble Street Tel. 604-660-7301 www.rajchouhan.ca Burnaby-Lougheed: Jane Shin 3 - 8699 10th Avenue Tel. 604-660-5058 www.janeshinmla.ca

BURNABY SENIORS’ GUIDE 2014

ELDER ABUSE

We can’t always see it, but we know it’s there...

It comes in many forms It comes Abuse in many forms • Physical • Emotional Abuse •• Physical FinancialAbuse Abuse • Financial Abuse

•• Emotional Neglect Abuse • Neglect

Diversity BC - Burnaby Multicultural Society 6255 Nelson Avenue, Burnaby, BC Diversity BC - Burnaby Multicultural Society Nelson Avenue, Burnaby, BC Tel:6255 604-431-4131

Tel:info@diversityBC.ca 604-431-4131 email: email: www.diversityBC.ca info@diversityBC.ca website:

website: www.diversityBC.ca

Government Gouvernement of Canada du Canada Gouvernement This projectGovernment is funded by government of of Canada du Canada Canada’s New Horizons program.

This project is funded by government of Canada’s New Horizons program.

BONSOR PHARMACY & MEDICAL SUPPLIES Full range of pharmacy services: • Compliance packaging • Competitive pricing • Personalized medication consultations • Wheelchairs, walkers and canes

FREE PRESCRIPTION DELIVERY (some restrictions apply)

604-431-8877

#109-6411 Nelson Ave., Burnaby Inside the Metrotown Medical Dental Centre

When n yyou orr yyour loved ones need a helping p g ha hand

CALL DRIVING MISS DAISY

A wide range of services provided to seniors, families with children and to those with mobility, visual and cognitive challenges.

North Burnaby and North Shore 604-767-4030 email: marina@drivingmissdaisy.net www.northshore.drivingmissdaisy.net

South Burnaby & New Westminster 604-783-2965 email: wayne@drivingmissdaisy.net www.drivingmissdaisy.net

Proudly serving the North Shore, Burnaby and New Westminster!

BURNABY SENIORS’ GUIDE 2014

* “Thru the door” accompaniment and assistance provided to/from: • Medical/Dental appointments and procedures • Dialysis, eye & cancer clinics • Airport, ferry and pleasure trips • Social engagements and vacations • Shopping, errands and more... * In-home support * Walker-friendly and Wheelchair Accessible vehicles * Alzheimer’s & Dementia support * Veterans Affairs Canada approved

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FINANCIAL PLANNERS / WILLS, ESTATE PLANNING AND LEGAL

Burnaby North: Richard T. Lee 1833 Willingdon Avenue Tel. 604-775-0778 www.richardleemla.bc.ca

Credit Counsellors of BC Ltd 320 - 5172 Kingsway Tel. 604-434-6399 www.creditcounsellorsofbc.ca

Local Federal MPs

Investors Group – Burnaby Tel. 604-431-0117 www.investorsgroup.com

Burnaby-Douglas: Kennedy Stewart 4658 Hastings Street Tel. 604-291-8863 www.kennedystewart.ca Burnaby-New Westminster: Peter Julian 7615 6th Street Tel. 604-775-5707 www.peterjulian.ca

Marion Chan Financial Services 203 - 3997 Henning Drive Tel. 604-717-5559 www.marianchanfinancial.com Raymond James – Burnaby 1133 - 4720 Kingsway Ave Tel. 604-451-3100 www.raymondjames.ca/ericmuir

FINANCIAL PLANNERS/ SMG Advisors Inc GOVERNMENT TAX INFORMATION 213 - 4250 Kingsway Tel. 604-419-0455 Canada Revenue Agency Tel. (toll free): 1-800-267-6999 www.cra-arc.gc.ca Credit Counselling Society Tel. (toll free): 1-888-527-8999 www.nomoredebts.org

www.smginc.ca Storelli Smith Financial Services 7853 Meadowood Close Tel. 604-294-5451 www.ssfs.ca

WILLS, ESTATE PLANNING AND LEGAL Baily McLean, Barristers and Solicitors 900 - 4720 Kingsway, Metrotower II Tel. 604-437-6611 www.bmgm.com

Continuing the tradition of affordable, Compassionate serviCe.

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Cobbett and Cotton Lawyers 300 - 410 Carleton Avenue Tel. 604- 299-6251 www.cobbett-cotton.com

BURNABY SENIORS’ GUIDE 2014

Your hearing is a priceless gift. Don’t take it for granted.

WE OFFER SOLUTIONS TO FIT YOUR COMMUNICATION NEEDS, LIFESTYLE, AND BUDGET: • Comprehensive testing and consultations • Batteries and accessories • Custom music/noise protection • Swim molds • Latest digital technology • 60 day trial periods • Quality products priced sensibly to suit your budget and lifestyle

Voted Best Hearing Center 16 years in row!

Call today for better hearing!

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home care services

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BURNABY SENIORS’ GUIDE 2014

Crest Plaza 8697 10th Ave Burnaby 604-522-8050

Fortius Sport & Health 3713 Kensington Ave Burnaby 604-294-2227

Columbia Square 1005 Columbia Street New Westminster 604-525-5607

PLENTY OF FREE PARKING

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WILLS, ESTATE PLANNING AND LEGAL / FUNERAL HOMES

Clicklaw

Office of the Ombudsman

Provides legal information, education and assistance. www.clicklaw.bc.ca

Inquiries and complaints about the practices and services provided by public agencies.

Deer Lake Law Group 128 - 4126 Norland Avenue Tel. 604-430-2345 www.deerlakelaw.ca

Tel. (toll free): 1-800-567-3247 www.ombudsman.bc.ca

Dial-a-Law Library (funded by the law Foundation of BC) Tel. 604-687-4680 www.dialalaw.org Elisabeth Rechsteiner, Notary Public

100-5050 Kingsway, Burnaby

Tel. 604-433-1911

www.erechsteiner.ca

Ministry of Justice About Wills and Estates www.ag.gov.bc.ca/courts/other/ wills_estates.htm Nidus Personal Planning Resource Centre and Registry

Provides information on completing representation agreements and other personal planning tools.

Tel. 604-408-7414 www.nidus.ca

People’s Law School Tel. 604-331-5400 Email: info@publiclegaled.bc.ca www.publiclegaled.bc.ca Public Guardian and Trustee of BC Tel. 604-660-4444 www.trustee.bc.ca

FUNERAL HOMES AND MEMORIAL SERVICES Bell & Burnaby Funeral Chapel 4276 Hastings Street Tel. 604-298-2525 www.bellburnaby.com British Columbia Funeral Association

4000 Imperial Street, Burnaby BC, V5J 1A4 604-435-6688

OceanViewFuneralHOme A Division of Service Corporation International (Canada) ULC

Serving the Burnaby Community with Compassionate Care and Pride.

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O’Neill Rozenberg 201 - 4547 Hastings Street Tel. 604-294-8311 www.oneillrozenberg.ca

Offers advice for planning ahead with funeral wishes.

Tel. (toll free): 1-800-665-3899 www.bcfunerals.com First Memorial Funeral Services 602 Kingsway, Vancouver Tel. 604-876-5585 www.firstmemorialfuneral.com

BURNABY SENIORS’ GUIDE 2014

Take Care: Get support to help balance life while caretaking

By Christina Myers, contributing writer

L

ife always comes full circle.

For some families, that can often mean that the role of care-taking can swap from parent to child as time goes on.

That can be challenging for both the parent – who is accustomed to being more independent – and for the “child” who, as an adult may also be caring for their own children and balancing a busy working schedule too.

The changing roles, demands on time and energy and uncertainty over health conditions can easily cause stress and anger.

And more and more families are finding themselves in this changing dynamic, so much so that there’s even a word for it: the sandwich generation.

The middle of the sandwich is the adult child who may be caretaking for not just their parents but even possibly grandparents, as well as their own children at the same time.

“Caregivers may be so focused on caring for a loved one that they neglect their own well-being which may affect the quality of

BURNABY SENIORS’ GUIDE 2014

care they provide,” notes the Province of B.C.’s website on the issue of caregiving for family members.

But how to ensure your own “well-being” is looked after? The short answer: get a little help.

Here in the city, the Burnaby Seniors Outreach Services Society runs programs and events throughout the year to help support seniors and their family caregivers in a variety of ways.

The group offers a self-help support group that meets weekly, education sessions throughout the year with speakers and information, and one-to-one counselling.

They also have an extensive guide for resources for family caregivers to help navigate services, government programs and community initiatives that may help.

Each year, the society also runs a family caregivers information and speakers fair with exhibitors, talks, and plenty of helpful resources.

The society can be reached at 604-2912258 or online at www.bsoss.org.

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REGISTERED CHARITIES - HEALTH

Forest Lawn Funeral Home 3789 Royal Oak Avenue Tel. 604-299-7720 www.dignitymemorial.ca

BC Cancer Agency 600 West 10th Avenue, Vancouver Tel. 604-877-6000 www.bccancer.bc.ca

Last Post Fund

BC Cancer Foundation 150 - 686 West Broadway, Vancouver Tel. 604-877-6040 www.bccancerfoundation.com

Financial assistance for funeral and burial services for war veterans with limited assets.

Tel. (toll free): 1-800-465-7113 www.lastpostfund.ca Memorial Society of BC

A non-profit organization that helps members pre-plan funeral services.

Tel. (toll free): 1-888-816-5902 www.memorialsocietybc.org Ocean View Funeral Home 4000 Imperial Street Tel. 604-435-6688 Tel. (toll-free): 1-800-344-6489 www.dignitymemorial.ca

REGISTERED CHARITIES - HEALTH ALS Society of British Columbia 1233 - 13551 Commerce Parkway, Richmond Tel. 604-278-2257 www.alsbc.ca Alzheimer Society of BC 300 - 828 West 8th Avenue, Vancouver Tel. 604-681-6530 www.alzheimerbc.org Arthritis Society BC & Yukon 895 West 10th Avenue, Vancouver Tel. 604-714-5550 www.arthritis.ca/bc

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Burnaby Hospice Society 6855 Kingsway Tel. 604-520-5087 www.burnabyhospice.org Burnaby Hospital Foundation 3935 Kincaid Street Tel. 604-431-2881 www.bhfoundation.ca Canadian Blood Services 4750 Oak Street, Vancouver Tel. (toll free): 1-888-236-6283 www.blood.ca Canadian Cancer Society, BC & Yukon 565 West 10th Avenue, Vancouver Tel. 604-872-4400 www.cancer.ca Canadian Diabetes Association 360 - 1385 West 8th Avenue, Vancouver Tel. 604-732-1331 www.diabetes.ca

BURNABY SENIORS’ GUIDE 2014

HEALTHCARE PROVIDERS (OUTSIDE THE HOME)

Heart and Stroke Foundation of BC & Yukon (Fraser North & East) 2239C McAllister Avenue, Port Coquitlam Tel. 604-472-0045 Info Line: (toll free): 1-888-473-4636 www.heartandstroke.bc.ca Parkinson Society British Columbia 600 - 890 Pender Street, Vancouver Tel. 604-662-3240 www.parkinson.bc.ca

HEALTHCARE PROVIDERS (OUTSIDE THE HOME) Apex Dental Clinic 201 - 4885 Kingsway Tel. 604-433-3800 Acoustica Hearing 4566 Dawson Street Tel. 604-294-1080 www.acousticahearing.com Age Rite Consulting Tel. 604-377-0710 www.age-rite.com

Burnaby Hearing Centre 605 - 4980 Kingsway Tel. 604-432-6696 www.burnabyhearingcentre.com Burnaby Hospital 3935 Kincaid Street Tel. 604-434-4211 www.fraserhealth.ca/your_stay/ our_hospitals Burnaby Orthopaedic & Mastectomy 302 - 4900 Kingsway Tel. 604-436-6092 www.burnabyorthopaedic.com Burnaby Vision Care – Doctors of Optometry 3801 Hastings Street Tel. 604-291-8825 www.beautifuleyes.ca Cedar Chiropractic & Physiotherapy 102 - 4181 Hastings Street Tel. 604-738-1168 www.cedarhealth.ca Chrysalis Implant Dental 406 - 4603 Kingsway Tel. 604-439-8885 www.bcimplantdental.com

Beltone on Hastings 3776 East Hastings Street Tel. 604-569-1162 www.beltoneonhastings.com Boundary Dental Clinic 208 - 3815 Sunset Street Tel. 604-438-2464

BURNABY SENIORS’ GUIDE 2014

Continuing the tradition of affordable, Compassionate serviCe.

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Dress with Dignity and Comfort.

Do you or your loved one have limited mobility?

Is getting dressed a painful ordeal?

Are you or post-op, bedridden or wheelchair bound?

Have you suffered a stroke?

Do you suffer from Arthritis, Alzheimer’s, MS, Parkinson diseases?

Adaptive Comfort Clothing (formerly Comfort Classics) will ease your path when it comes to you or your loved ones dressing needs. Choose from a large variety of stylish women’s and men’s clothing and slippers to meet your everyday adaptive needs. We have been providing special need clothing for seniors and people with limited mobility for past 22 years.

Physical Store: 1128 Lonsdale Ave., North Vancouver, BC

604-984-8211 Online Store: www.adaptivecomfortclothing.com

Mobile Travelling Boutiques!

We visit seniors’ residences throughout the Lower Mainland to serve the special needs of the seniors’ community.

Elisabeth Rechsteiner Notary Public

…helping you with what matters…

MEMBER Real Estate Transactions including purchases, sales and mortgages.

Personal Planning Documents including: • Wills - only valid after death and appoints your executor, guardians and who is to benefit from your assets; • Power of Attorney - valid only during lifetime and allows someone to deal with your business, financial and legal matters; • Representation Agreement - allows someone to make decisions with respect to your health and personal care; • Advance Directive - sets forth your wishes regarding health and personal care.

Notarizations and Certified Copies.

Executorships.

100 - 5050 Kingsway, Burnaby, B.C. V5H 4C2 Telephone: (604) 433-1911 Fax: (604) 433-8970 e-mail: info@erechsteiner

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BURNABY SENIORS’ GUIDE 2014

HEALTHCARE PROVIDERS (OUTSIDE THE HOME) Dentistry at the Heights 4351 Hastings Street Tel. 604-299-1099 www.heightsdentistry.ca Gino Francesco, Denturist 4653 Hastings Street Tel. 604-294-6911 www.ginodenturist.ca Glosadental Centre 4603 Kingsway Tel. 604-439-1113 www.glosadental.com Halo Dental Dentist/Denturist 91-8th Avenue, New Westminster Tel. 778-358-7732 www.halodental.ca Lloyd Hearing Solutions 205 - 5066 Kingsway Tel. 604-434-2070 www.lloydhearingsolutions.ca Mainland Hearing Metrotown: 1698 - 4500 Kingsway Tel. 604-434-6446 North Burnaby: 3815 Hastings Street Tel. 604-299-4370 www.mainlandhearing.com Mobile Foot Care

Registered nurse provides foot care services to Burnaby seniors’ centres and homebound seniors.

Tel. 778-228-6021 North Burnaby Podiatry 202 - 410 Carleton Avenue Tel. 604-291-8214 www.burnabypodiatry.ca

BURNABY SENIORS’ GUIDE 2014

Personalized Dementia Solutions Tel. 778-789-1496 www.dementiasolutions.ca Sears Hearing Centre 4750 Kingsway, Metropolis at Metrotown Tel. 604-451-7796 www.sears.ca/hearing Simple Hearing Solutions 108 - 7885 6th Street Tel. 604-528-8884 www.simplehearing.ca Sigma Dental Dentist/Denturist 240-522 7th Street, New Westminster Tel. 604-525-6358 www.sigmadental.ca Smile Dental Group Dentist/Denturist 7575 Market Crossing Tel. 604-433-7444 www.smiledentalgroup.ca

4000 Imperial Street, Burnaby BC, V5J 1A4 604-435-6688

OceanViewFuneralHOme A Division of Service Corporation International (Canada) ULC

Serving the Burnaby Community with Compassionate Care and Pride.

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It’s never too late

For a beautIFul, healthy and natural smIle! Take advantage of Smile Dental Group’s modern and affordable cosmetic dentistry with immediate, dramatic results and no pain!

Dr. Bajaj & her experienced team specialize in Smile Make Over’s for any age, dental implants and all major restorative services. Expect the highest level of dental care utilizing the most comfortable, aesthetic and advanced techniques.

servICes • • • • •

Cosmetic Dentistry Routine Dentistry Veneers Dental Implants Crown Restoration

• Bonding • Facial Rejuvenation • Pain free Sedation Dentistry

604.433.7444 7575 Market Crossing, Burnaby South. www.smiledentalGroup.ca

dr. sushma bajaj dr. sherry liu

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Appointments also available at two other convenient locations:

Sigma Dental - 604.525.6358 (New Westminster) Halo Dental - 778.358.7732 (New Westminster)

BURNABY SENIORS’ GUIDE 2014

HEALTHCARE PROVIDERS / HOME CARE SERVICES

Total Therapy Rehabilitation & Wellness Centre Metrotown: 4665 Central Boulevard Tel. 604-620-9700 North Burnaby: 4162 Dawson Street Tel. 604-437-9355 North Vancouver: 702-1150 Marine Drive Tel. 604-971-5212 www.totaltherapy.ca Trask Denture Clinic 4616 Imperial Street Tel. 604-437-7916 Urban Eye Doctors of Optometry 102 - 1899 Rosser Avenue Tel. 604-298-7555 VCC Denture Clinic

All Nursing Health Services 200 - 4170 Still Creek Drive Tel. 604-488-9323 www.allnursing.ca Angels at Home Support Services Tel. 604-732-5422 www.angelsathome.ca Bayshore Health Care 300 - 4370 Dominion Street Tel. 604-739-7454 www.bayshore.ca BC Elder Care Massage Tel. 604-340-3581 Tel. (toll-free): 1-888-978-9656 www.bceldercare.ca

www.vcc.ca/services/ eat-shop--more/dental-clinic

Comfort Keepers 300 - 3665 Kingsway, Vancouver Tel. 604-689-8609 www.comfortkeepers.ca

Wonderpoint Wellness Centre 4071 Kingsway Tel. 604-336-0783 www.wonderpointwc.com

Good Riddance Professional Organizing Solutions Tel. 604-421-5952 www.goodriddance.ca

Makes full and partial dentures at a reduced rate. Tel. 604-443-8500

HOME CARE SERVICES AND OTHER Adaptive Comfort Clothing 1128 Lonsdale Avenue, North Vancouver Tel. 604-984-8211 Tel. (toll-free): 1-877-992-3278 www.adaptivecomfortclothing.com (online store)

BURNABY SENIORS’ GUIDE 2014

Continuing the tradition of affordable, Compassionate serviCe.

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MEDICAL SUPPLIES AND PHARMACIES

Home Instead Senior Care Tel. 604-925-1570 www.homeinstead.com/3022 Karp Home Care Tel. 604-420-7800 www.karphomecare.com Nurse Next Door 108 – 7885 6th Street Tel. 604-553-3330 www.nursenextdoor.com Safe Care Home Support Tel. 604-945-5005 www.safecarehomesupport.ca Shylo Nursing 1305 St. George’s Avenue, North Vancouver Tel. 604-985-6881 Vancouver Tel. 604-736-6281 Burnaby Tel. 604-434-9681 www.ShyloNursing.ca We Care Home Health Services Tel. 604-264-9003 www.wecare.ca Western Institute for the Deaf and Hard of Hearing Tel. 604-736-7391 www.widhh.com

MEDICAL SUPPLIES AND PHARMACIES Advanced Mobility Products 101 - 8620 Glenlyon Parkway Tel. 604-293-0002 www.advancedmobility.ca

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BC Medequip Home Health Care 2230 Springer Avenue Tel. 604-888-8811 www.bcmedequip.com Bonsor Pharmacy 109 – 6411 Nelson Avenue Tel. 604-431-8877 Calea Pharmacy 130 – 8061 Lougheed Highway Tel. 604-294-1500 www.calea.ca Fraser Health Lifeline Tel. 604-517-8617 www.fraserhealth.ca/your_health/ seniors/lifeline Galaxy Medical Alert Systems Tel. (toll free): 1-855-905-7414 www.galaxymedicalalert.com Lancaster Medical Supplies 7487 Edmonds Street Tel. 604-526-3331 www.lancastermed.com MediChair Vancouver Home Medical Equipment 7460 Edmonds Street Tel. 604-524-4000 www.vancouver.medichair.com Pharmasave – Columbia Square 130 - 1005 Columbia Street, New Westminster Tel. 604-525-5607 www.pharmasave.com

BURNABY SENIORS’ GUIDE 2014

Look at retirement living in a whole new way.

New name, new website, new way of living Formerly known as Pacific Arbour Retirement Communities, we now have a new name, new website and new level of service. Discover for yourself why PARC Retirement Living is the preferred lifestyle choice in the Lower Mainland.

Call to reserve your tour and complimentary lunch.

Mulberry PARC | 604.526.2248 Westerleigh PARC | 604.922.9888 Summerhill PARC | 604.980.6525 parcliving.ca

Cedar Springs PARC | 604.986.3633

BURNABY SENIORS’ GUIDE 2014

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HEALTHY FOOD SERVICES / COMMUNITY CENTRES AND FITNESS

Pharmasave – Crest Plaza 8697 10th Avenue Tel. 604-522-8050 www.pharmasave.com

Sunquest Mobility 516 6th Street, New Westminster Tel. 778-397-8083 www.sunquestmobility.com

Pharmasave – Fortius Sport & Health 3713 Kensington Avenue Tel. 604-294-2227 www.pharmasave.com

HEALTHY FOOD SERVICES

Red Cross Medical Loans

Short and long-term medical equipment loans. Tel. 604-522-7092

www.redcross.ca/lowermainland Regency Medical Supplies 4437 Canada Way Tel. 604-434-1383 www.regencymed.com The Rehab Shop 1124 Boundary Road, Vancouver Tel. 604-434-8300 www.therehabshop.com Relax the Back 140 - 5172 Kingsway Tel. 604-432-1442 www.relaxtheback.com/stores/ burnaby

Better Meals – Meal delivery 5742 Beresford Street Tel. 604-299-1877 www.bettermeals.ca Casalinga Food Services – Meal delivery 7624 Winston Street Tel. 604-435-1994 www.casalingafoods.com Citizen Support Services (City of Burnaby) Seniors Lunch Program Tel. 604-294-7980 Shopping Buddies/Groceries by Phone

Tel. 604-294-7498 www.burnaby.ca Greater Vancouver Food Bank Tel. 604-876-3601 www.foodbank.bc.ca Meals on Wheels 2055 Rosser Avenue Tel. 604-299-5754 www.mealsonwheels-burnaby.com

COMMUNITY CENTRES AND SENIORS FITNESS Continuing the tradition of affordable, Compassionate serviCe.

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BC Seniors Games Tel. 778-426-2940 www.bcseniorsgames.org

BURNABY SENIORS’ GUIDE 2014

North Burnaby

Metrotown

North Vancouver W 17 St

Kingsway

W 16 St

Bonsor Park

Central Blvd

N

Im

p

l eria

E

St W

S

604.620.9700

4665 Central Blvd.

BURNABY SENIORS’ GUIDE 2014

Lloyd Ave

Metrotown Skytrain Station

Pemberton Ave

Willingdon Ave

Dr

ve nA

4162 Dawson St.

lso

604.437.9355

Marin e

Ne

Metropolis at Metrotown

Capilano Mall

604.971.5212

7 0 2 - 1 1 5 0 M a r i n e D r.

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ACTIVITY CENTRES, EDUCATIONAL PURSUITS AND GROUPS

Bonsor Senior Centre – Health Alert Tel. 604-297-4580 Cameron Senior Centre – Health Focus Tel. 604-297-4456 Confederation Senior Centre SAIL program, arthritis support, stroke recovery and more

Tel. 604-294-1936 Edmonds Senior Centre – Health Watch Tel. 604-297-4901

Physical Activity Line Get advice on physical activity and healthy living information.

Tel. 604-241-2266 www.physicalactivityline.com Fortius Sport & Health 3713 Kensington Avenue Tel. 604-292-2500 www.fortiussport.com

ACTIVITY CENTRES, EDUCATIONAL PURSUITS AND GROUPS Burnaby Community & Continuing Education Tel. 604-296-6901 www.burnabyce.com Burnaby Neighbourhood House

Programs include the Senior Ambassador Program and the Seniors Together Program.

4845 Imperial Street Tel. 604-431-0400 www.burnabynh.ca Burnaby Public Library - Home Services Offers delivery of library materials to individuals who are confined to their home.

Tel. 604-436-5423 www.bpl.bc.ca College for the Retired 6650 Southoaks Crescent Tel. 604-517-8732 www.cccrburnaby.org English Language Training

4000 Imperial Street, Burnaby BC, V5J 1A4 604-435-6688

OceanViewFuneralHOme A Division of Service Corporation International (Canada) ULC

Serving the Burnaby Community with Compassionate Care and Pride.

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Free English language training for adult newcomers to BC (immigrants and refugees). Tel. 604-660-2421

www.welcomebc.ca/Live/ learn-english.aspx SFU Liberal Arts & 55+ Programs

Offers a variety of courses for 55 and over at SFU campuses.

Tel. 778-782-8000 www.sfu.ca/seniors

BURNABY SENIORS’ GUIDE 2014

GAME CHANGING. LIFE CHANGING.

Fortius Sport & Health is an integrated athlete development centre strengthened through philanthropy and focused on optimizing human performance for life.

Our integrated team of sport & exercise medicine practitioners delivers: + Optometry/Sport Vision + Hydrotherapy + Sport Medicine + Pediatric Rheumatology + Sport Nutrition + Physiotherapy + Orthopaedics + Applied Biomechanics + Chiropractic + Strength & Conditioning + Exercise Physiology + Massage Therapy Our facility offers fitness and training opportunities for athletes and active living people of all ages at: + The Training Centre @ Fortius + PowerWatts Cycling The Fortius Athlete Development Centre also features: + The Atrium retail stores and Game Changers Bistro @ Fortius + Multi-purpose double gymnasium + FIFA standard soccer pitch + 60-room, 111-bed accommodations + Meeting rooms For more information on all of these services and amenities visit FortiusSport.com.

3713 Kensington Ave, Burnaby, BC V5B 0A7 604.292.2500 | FortiusSport.com

BURNABY SENIORS’ GUIDE 2014

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TRANSPORTATION / TRAVEL AND LEISURE / ENTERTAINMENT

Voices of Burnaby Seniors Task Force Network of seniors and not-for-profit service providers. Tel. 604-299-5778

www.burnabyseniors.org/ voices-of-burnaby-seniors

Driving Miss Daisy – South Burnaby and New Westminster

Company offers transportation and door to door assistance. Tel. 604-783-2965

www.drivingmissdaisy.net

TRANSPORTATION/TRAVEL AND LEISURE/ENTERTAINMENT

Home James

BC Bus Pass Program

www.homejamesforseniors.ca

Offers an annual bus pass at reduced cost for low income seniors and individuals receiving disability assistance from the province of BC.

Tel. (toll free): 1-866-866-0800 www.buspass.gov.bc.ca BC Ferries Discounted seniors’ rates are available.

Tel. (toll free): 1-888-BC-FERRY (1-888-223-3779) www.bcferries.com Burnaby Parks, Recreation & Culture

Get busy in city parks, check out sports opportunities and explore the arts scene through theatrical productions, galleries, visiting artists and more.

Tel. 604-294-7450 www.burnaby.ca/Things-To-Do Driving – Older Drivers’ Workshops (BCAA Road Safety Foundation) Tel. 604-298-5107 www.bcaaroadsafety.com Driving Miss Daisy – North Burnaby and North Shore Company offers transportation and door to door assistance.

Tel. 604-767-4030 www.northshore.drivingmissdaisy.net

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Company offers transportation and door to door assistance. Tel. 604-928-7789

HandyDART Custom Transit - TransLink Tel. 604-575-6600 www.translink.ca/en/Rider-Guide/ Accessible-Transit Ladies on the Go Travel Club Tel. 604-659-4176 www.ladiesonthego.ca/tours Seniors’ Vehicle Insurance Discounts (ICBC) Tel. 604-661-2800 www.icbc.com/autoplan/costs/ save-money/senior-discount Shadbolt Centre for the Arts 6450 Deer Lake Avenue Tel. 604-291-6864 www.shadboltcentre.com Taxi Saver & HandyCard Program - Translink Tel. 778-452-2860 www.translink.ca/en/Rider-Guide/ Accessible-Transit Veteran Specialty Licence Plates BC Veterans Commemorative Association

Tel. 604-876-2838 www.bcveterans.org

BURNABY SENIORS’ GUIDE 2014

Proudly Serving the

Burnaby Community

At Ocean View Funeral Home, we are committed to providing compassionate care to local families during the most difficult times. Our caring staff will help make sure the needs of your and your family are put first. As members of the Dignity Memorial® network, North America’s leader in funeral homes, we are able to offer unmatched services and benefits when it matters most.

24-Hour Compassion Helpline® | National Transferability Bereavement Travel | Personal Planning Services | Grief Support

Ocean View Funeral HOme

A Division of Service Corporation International (Canada) ULC 4000 imperial Street | Burnaby, BC V5J 1A4 | 604-435-6688

BURNABY SENIORS’ GUIDE 2014

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Our promise.

Your peace of mind.

With our extended network of funeral homes throughout Canada, we remain an affordable, professional service provider.

First Memorial Funeral Services offers low service fees, transferable arrangements and free planning information.

All with the high level of service you’ve come to expect.

As always, we continue to serve our community.

You’ll continue to receive the excellent service First Memorial provides today, tomorrow and always.

To request a free consultation or a Personal Planning Guide, please call the First Memorial Funeral Services location below.

First MeMorial Funeral services 602 Kingsway | Vancouver, BC V5T 3K4 604-876-5585

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BURNABY SENIORS’ GUIDE 2014