City of Burbank Senior Resource Guide 2019-2020

NOTE TO READER ............................................................... 5 HOTLINE TELEPHONE NUMBERS...................................... 6 GOVERNMENT.................................................................... 7 GUIDE TO CITY SERVICES................................................... 8 Article “The ABCs OF AGING” (Glossary of Terms)...... 10

TABLE OF CONTENTS

COUNSELING...................................................................... 14 Alcoholism Alzheimer’s Cancer Cancer - Caregivers Support Diabetes Mental Health Parkinson’s Disease Peer Counseling Physical/Sexual/Financial Abuse Stroke Substance Abuse General Counseling Information

14 14 15 16 16 17 18 19 19 20 21 22

DISABLED SERVICES........................................................... 24 Activities Education / Services Social Services Burbank Noon Lions

24 24 26 27

FINANCIAL.......................................................................... 28 Consumer Programs and Services 28 Financial Assistance 29 HEALTH................................................................................

Health Laws Related Information Home Health Equipment & Aides Hospital, Clinics & Medical Centers In-Home Care and Assistance Services General Health Information

30 30 31 33 35 35

HOUSING.............................................................................

Assisted Living & Independent Living Facilities Information & Referrals Residential Resources

38 38 39 40

INSURANCE......................................................................... 44 Insurance Advocacy and Assistance 44 Health, Paramedic, Ambulance 45 & Prescription Insurance

TABLE OF CONTENTS

LEGAL................................................................................... 46 Legal Services/Attorney Referrals 46 NUTRITION..........................................................................

Grocery Services Home Delivered Meals Congregate Meal Sites

48 48 49 49

SENIOR SERVICES................................................................

Older Adult Centers - City of Burbank Joslyn Adult Center Card Groups Day Trips Fitness Classes Benefits & Assistance Programs Tuttle Adult Center Weekly Activities Monthly Activities Senior Centers Education Food Bank & Shelter Services Social Services

50 50 51 51 51 51 52 53 53 53 54 56 57 58

TRANSPORTATION............................................................. 60 Public Transit Services 60 APPENDIX............................................................................ 63 I. Burbank Senior Advocacy Related to 64 Housing Discrimination 65 II. Resources for Burbank Families and Individuals and Those at Risk of Homelessness

NOTE TO THE READER The Senior Resource Guide provides a listing of agencies and organizations in the Burbank community and surrounding cities offering services to older adults and their families. Not all providers are listed, however they may be able to give you other suggestions or referrals.

Each agency/organization has a brief description of their services accompanied with the addresses and phone numbers.

When contacting the agencies/organizations, here are a few questions that you may want to ask: •

What services does the agency provide?

•

Are there any eligibility requirements for the service?

•

Are there costs involved with the services?

•

Is there a waiting list?

•

How soon can you provide this service?

If there is more than one need that must be met, you may have to contact more than one agency. The guide can be used as a tool to narrow down your choices and help attaining the assistance that is needed.

The Senior Resource Guide contains valuable information and resources. Every effort has been taken to verify the accuracy of the information included within the pages. However, addresses and organizations can change. Should you come across any discrepancies or errors please contact the Joslyn Adult Center at 818.238.5353 to correct the information.

NOTE: THE CITY OF BURBANK IS NOT ENDORSING ANY OF THE AGENCIES/ ORGANIZATIONS PROVIDED IN THIS GUIDE.

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HOTLINE NUMBERS ABUSE AND FAMILY VIOLENCE Adult Protective Services Elder Abuse Hotline Battered Women’s Shelter/YWCA of Glendale Domestic Violence Hotline (24/7) Haven Hills Los Angeles County Domestic Violence Hotline Los Angeles County Elder Abuse Hotline Los Angeles Rape and Battery Hot Line YWCA of Glendale

COUNSELING SERVICES

211 of L.A. County (Formerly Info Line of Los Angeles) Alcoholics Anonymous of the Valley - (24/7)

EMERGENCY SERVICES

Adult Protective Services Elder Abuse Hotline Los Angeles County Domestic Violence Hot Line Los Angeles County Elder Abuse Hot Line Los Angeles Poison Control Los Angeles Rape and Battery Hot Line

FINANCIAL ASSISTANCE

211 of L.A. County (Formerly Info Line of Los Angeles)

HEALTH CARE SERVICES

Medicare Information – (24/7) [National] HIV and AIDS Hotline (CDC) [National] HIV and AIDS Hotline (CDC) TTY

MENTAL HEALTH

Los Angeles County Department of Mental Health

SUICIDE PREVENTION HOTLINE Suicide Prevention Hotline - (24/7)

6

877/477-3646 888/999-7511 888/999-7511 818/887-6589 800/978-3600 800/992-1660 310/392-8381 818/242-4155

Dial 211 818/988-3001

800/992-1660 800/978-3600 800/992-1660 800/876-4766 800/656-4673

Dial 211

800/633-4227 800/367-2437 888/225-2437

800/854-7771

800/273-8255

City of Burbank SENIOR RESOURCE GUIDE

GOVERNMENT Federal Elected Officials

Federal President Donald J. Trump (R) President of the United States The White House 1600 Pennsylvania Ave. N.W. Washington, D.C. 20500 Senator Dianne Feinstein (D) U.S. Senator 331 Hart Senate Office Bldg.

Washington, D.C. 20510 Los Angeles Office: (310) 914-7300 Senator Kamala Harris (D) U.S. Senator 112 Hart Senate Office Bldg.

Washington, D.C. 20510 Los Angeles Office: (213) 894-5000 Congressman Adam Schiff (D) U.S. Congressman (28th Dist.)

2447 Rayburn House Office Building Washington, D.C. 20515 Field Office: (818) 450-2900 245 East Olive Ave., #200 Burbank, California 91502 Congressman Brad Sherman (D) U.S. Congressman (27th Dist.)

1030 Longworth Building Washington, D.C. 20515-0524 Field Office: (818) 501-9200 5000 Van Nuys Blvd, Ste. 420 Sherman Oaks, CA 91403

State and County Elected Officials

State Governor Gavin Newsom (D) Governor of California State Capitol Sacramento, CA 95814 Senator Anthony J. Portantino (D) State Senator (25th Dist.)

Field Office: 116 E. Broadway Suite 204 Glendale, CA 91205 (818) 409-0400 Assembly Member Laura Friedman (D) State Assembly member (43rd Dist.)

Field Office: 300 E. Magnolia Blvd.

Suite 504, Burbank, CA 91502 (818) 558-3043; fax (818) 558-3042 Supervisor Kathryn Barger L. A. County Board of Supervisors (5th Dist) 869 Hall of Administration 500 W. Temple St. Los Angeles, CA 90012 San Fernando Valley Field Office: (818) 993-5170

City of Burbank Council Members Emily Gabel-Luddy, Mayor Sharon Springer, Vice Mayor Bob Frutos, Council Member Timothy M. Murphy, Council Member Jess Talamantes, Council Member The City Council meets every Tuesday of each month starting at 5:00 Pm for Closed Session and continuing at 6:00 Pm, in the Council Chambers, Burbank City Hall, 275 East Olive Avenue, Burbank, California.

Last Updated January 2019

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Telephone Numbers (area code 818) Any office not listed below................................. 238-5850 24-Hour Recorded Information.......................... 238-5564 AMBULANCE ............................................................. 911 or................................................................. 847-8611 ANIMAL SHELTER, 1150 Victory Pl. ................ 238-3340 After 10 p.m. call ......................................... 238-3000 BUILDING DIVISION/CDD Building Inspections-Permits....................... 238-5220 BULKY ITEM PICK-UP..................................... 238-3805 BURBANK LOCAL TRANSIT ..........................238-4BLT BURBANK WATER & POWER, 164 W. Magnolia Blvd.

Emergency Service-After Hours ................. 238-3778 Accounts Information Accounts Payable ....................................... 238-3700 Billing-Electric & Water Inquiries ................. 238-3700 Electric Turn Off-On .................................... 238-3700 Water Turn Off-On....................................... 238-3700 Energy Conservation .................................. 238-3731 Engineering................................................. 238-3575 Management ............................................... 238-3550 BUSINESS LICENSES & BUSINESS TAXES 238-5280 CITY ATTORNEY, 275 E. Olive Ave.................. 238-5700 City Prosecutor ...........................................238-5703 CITY CLERK, 275 E. Olive Ave. ....................... 238-5851 Council Agenda...........................................238-5851 Elections .....................................................238-5851 General Information .................................... 238-5850 Municipal Code ........................................... 238-5851 CITY COUNCIL & MAYOR ............................... 238-5750 CITY MANAGER............................................... 238-5800 CITY TREASURER ........................................... 238-5880 CODE ENFORCEMENT ................................... 238-5280 COMMUNICATIONS CENTER-POLICE........... 238-3000 COMMUNITY ASSISTANCE COORDINATOR. 238-5795 COMMUNITY DEVELOPMENT DEPT. Administration, 150 N. Third St. .................. 238-5176 (mailing address: 275 E. Olive Ave, Burbank 91502) Building & License & Code Services...........238-5220 Section 8 Program ...................................... 238-5160 Current & Advanced Planning..................... 238-5250 Housing & Economic Development ............ 238-5180 Transportation Planning.............................. 238-5270 DISASTER SERVICES ..................................... 238-3473 DOG LICENSES ............................................... 238-3340 ELECTRIC SERVICES & POWER DEPT. - See Burbank Water & Power

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FINANCIAL SERVICES DEPT. Accounts Payable-General City .................. 238-5495 Accounts Payable-Public Service Dept....... 238-5496 Finance Administration................................238-5500 Payroll ......................................................... 238-5491 Purchasing Administration .......................... 238-5466 Purchasing Hotline...................................... 238-5451 FIRE DEPARTMENT, 311 E. Orange Grove Ave. All Emergencies ................................................... 911 or................................................................. 847-8611 Business .....................................................238-3473 Fire Prevention............................................ 238-3473 GENERAL INFORMATION (recording) ............ 238-5564 GRAFFITI HOTLINE ......................................... 238-3806 HOUSING DIVISION/CDD ................................238-5160 HUMAN RESOURCES/Management Services Dept.

Employment, 301 E. Olive Ave.................... 238-5021 Job Hotline (recording)................................238-5000 INFORMATION TECHNOLOGY DEPARTMENT Information Technology............................... 238-5080 LIBRARY SERVICES Central Library, 110 N. Glenoaks Blvd. ....... 238-5600 Hours & Information .................................... 238-5600 Administration ............................................. 238-5551 Children's Services ..................................... 238-5610 Circulation & Billing ..................................... 238-5600 Literacy Services.........................................238-5577 Reference Services.....................................238-5580 Teen Services ............................................. 238-5589 Library Branches: Buena Vista, 300 N. Buena Vista ........... 238-5620 Northwest, 3323 W. Victory Blvd. ........... 238-5640 MANAGEMENT SERVICES DEPT, 301 E. Olive Ave. Administration ............................................. 238-5026 BEST Program ............................................ 238-5324 Classification............................................... 238-5009 Employee Relations/Benefits ...................... 238-5020 Employment/WorkForce Connection .......... 238-5021 Recruitment.................................................238-5031 Risk Management ....................................... 238-5010 Safety.......................................................... 238-5050 MAYOR & CITY COUNCIL, 275 E. Olive Ave... 238-5750 PARK, RECREATION & COMMUNITY SERVICES DEPT. Reservation Information Park Facilities ......................................... 238-5300 Sports Facilities ...................................... 238-5330 Business Office, 150 N. Third St. ................ 238-5300 Park Maintenance .................................. 238-5342 Parkway Tree Service ............................ 238-5304

City of Burbank SENIOR RESOURCE GUIDE

All Telephone Numbers (area code 818) Creative Arts Center, 1100 Clark Ave..........238-5397 DeBell Golf Course Reservations 1500 Walnut Ave. ........................................ 845-5052 Don Tuttle Senior Center, 1731 Ontario...... 238-5367 Joslyn Adult Center, 1301 W. Olive Ave...... 238-5353 Nutrition Program ................................... 238-5357 Retired Senior Volunteer Program ......... 238-5370 Senior Information and Referral ............. 238-5353 Transportation Service-Seniors.............. 238-5360 Transportation Service-Handicapped..... 238-5364 McCambridge Recreation Center 1515 N. Glenoaks ....................................... 238-5378 Nutrition Program ................................... 238-5365 Olive Recreation Center 1111 W. Olive Ave................................... 238-5385 Swim Pools Open June thru Sept.

McCambridge Park Swim Pool, 1515 N. Glenoaks...................................238-5381 Verdugo Park Swim Pool, 630 N. California..................................... 238-5391 Starlight Bowl Recorded Information............................. 525-3721 Summer.................................................. 238-5400 Winter ..................................................... 238-5300 Stough Canyon Nature Center 2300 Walnut Ave. ................................... 238-5440 Verdugo Recreation Center, 3201 W. Verdugo Ave............................. 238-5390 PLANNING........................................................ 238-5250 POLICE DEPARTMENT, 200 N. Third St. All Emergencies .................................................... 911 Police AssistanceCrimes, Accidents & Need for Police Service ............................................................... 847-9511 or ............................................................ 238-3000 Business Calls After 5 p.m. & Sat Sun & Holidays .............. 238-3000 All Police Services Not Listed Below Call ... 238-3333 Alarm Permits .............................................238-3226 Communications Center .............................238-3000 Detective Bureau ........................................ 238-3210 Jail and Prisoner Information ...................... 238-3010 Juvenile Detail.............................................238-3252 Office of the Chief of Police ........................238-3200 Parking Citations......................................... 238-3120 Personnel & Training Bureau ...................... 238-3230 Record Bureau-24 Hr.................................. 238-3140 Recruitment Hotline .................................... 238-1800 Traffic Bureau..............................................238-3100 Vice-Narcotics Detail................................... 238-3280 Warrant Information .................................... 238-3146

POTHOLE REPAIR...........................................238-3800 PUBLIC INFORMATION OFFICE, 150 N. Third St. 24-Hour Recorded Information ................... 238-5564 Burbank TV6 ............................................... 238-5840 Media Relations .......................................... 238-5840 PUBLIC WORKS DEPARTMENT Emergency Service -- After Hours .............. 238-3000 Director, 150 N. Third St..............................238-3915 Engineering Division, 150 N. Third St. City Engineer/Design/Construction ........ 238-3915 Construction Inspection.......................... 238-3955 Public Counter-Permits-Information .......238-3950 Field Services, 124 W. Lake Administration......................................... 238-3800 Anti-Litter ................................................ 238-3800 Parkway Trees-See Park, Rec & Comm Svcs Street & Sidewalk Maintenance ............. 238-3800 Street Sweeping ..................................... 238-3800 Fleet Services Division, 124 S. Lake St. ....................................................................238-3838 Refuse Division, 124 S. Lake St. Garbage & Refuse Collection................. 238-3800 Traffic Division, 150 N. Third St. Parking Permits ...................................... 238-3915 Street Sign & Traffic Sign Maintenance.. 238-3977 Traffic Engineer ...................................... 238-3965 Traffic Signal Failure -- 6:30 AM-4 PM ... 238-3974 After 4:30 p.m. & Sat Sun & Holidays .... 238-3000 Sewer and Water Reclamation Div., 150 N. Third St. Engineering/Administration ....................238-3915 Industrial Waste Permits/Other Issues ... 238-3931 Industrial Waste Pretreatment Prog. Coordinator ................................................................972-1117 Sewer Connection-Permits and Other Information ...............................................................238-3932 or ............................................................ 238-3931 Sewer Maintenance................................238-3800 Water Reclamation Plant ........................ 972-1115 PURCHASING .................................................. 238-5466 RECYCLING CENTER, 500 S. Flower St. ........ 238-3900 SENIOR CITIZEN PROGRAMS - See Park, Recreation & Community Services SEWERS (Blockage/Sewer Back-Up/Odor Problems) ....................................................................238-3800 STORMWATER PROGRAM ............................. 238-3915 Report Illegal Stormwater Discharges ......... 972-1120 WORKFORCE CONNECTION, 301 E. Olive Ave. ...................................................................238-JOBS ZONING ADMINISTRATION, 150 N.Third St.... 238-5250

Burbank City Hall 路 275 E. Olive Avenue 路 Burbank, California 路 91502 路 www.burbankca.gov

THE ABCs of AGING ELDERCARE TERMS YOU SHOULD KNOW

Grappling with the decisions involved with caring for an elderly parent? It’s hard to try to find solutions that meet everyone’s needs. It’s nearly impossible if you don’t know the jargon and the acronyms. Here are some of the terms you need to know:

• Activities of Daily Living (ADLs) – These include basic personal activities, such as bathing, eating, dressing, and using the toilet.

• Acute – A condition of short and sharp course; opposite of chronic.

• Adult Day Services – Programs offering social and recreational activities, supervision, health services and meals in a protective setting for older adults with physical or cognitive disabilities.

• Adult Protective Services (APS) – APS investigates situations involving elders (ages 65 plus and dependent adults, physically or mentally impaired, ages 18 to 64), who are reported to be endangered by physical, sexual or financial abuse, abandonment, isolation, abduction, neglect or self-neglect. You may contact APS on their toll-free hotline at (877) 477-3646.

• Advance Directive – A legal document in which people give others instructions about their preferences with regard to health-care decisions in case they become incapacitated in some way.

Two types of advance directives are a “living will” and a “durable power-of-attorney” for health care.

• Assisted Living Facility (also called Personal or Residential Care Home) – Bridges the gap between independent living and skilled nursing home care. Typical residents are elders needing assistance with daily activities but not constant nursing care. A variety of amenities may be offered.

• Care/Case Manager (CM) – Geriatric care/case managers assess clients’ needs, create service plans, and coordinate and monitor services. Typically, care/case managers are specially trained and licensed nurses or social workers.

• Chronic – A medical condition of long duration, denoting a disease of slow progress and long continuance.

• Community Care – Programs and services in your own community that can assist you in caring for an elder. Includes informal networks, such as friends and neighbors; information and referral services; case management services (found at hospitals and social services agencies); transportation services; nutritional services, such as Meals on Wheels; respite care (relief for caregivers); hospice care; and support groups.

• Congregate Meals / Congregate Meal Programs – Nutrition services (usually lunch) in a group setting that is designed to maintain or improve the physical and social well-being of older adults.

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City of Burbank SENIOR RESOURCE GUIDE

• Continuing Care Retirement Community (CCRC) – A retirement community offering multiple levels of care (independent living, assisted living, skilled nursing care) housed in different areas of the same campus. Requires payment of a monthly fee and often a large lump-sum entrance fee.

• Custodial Care – Care that does not require specialized training or services. Assistance with activities of daily living, as well as with self-administration of medications and preparing special diets.

• Durable Power of Attorney – A document that names a person who will act as someone’s agent and who will make decisions on his or her behalf, if he or she is incapacitated. The power of attorney can be restricted to a specific area (such as health care) or can cover broad decisionmaking responsibilities. In order to grant a power of attorney, you must be competent. You do not lose the legal right to act on your own behalf. Consult an attorney for more details.

• Emergency Response System/Personal Response System (ERS/PRS) – A call button usually worn by the older individual that can summon help in case of emergency. Also called lifelines or personal emergency response systems.

• Gerontologist – A person who specialized in the study of the elderly. Usually have one or more advanced degrees in gerontology, social work or health and human services.

• Guardianship – A court-appointed decision-maker to act on someone’s behalf because they may or may not know this person, depending on the situation at the time of the appointment.

• Health Insurance Counseling and Advocacy Program (HICAP) – HICAP provides counseling, advocacy, and assistance to Medicare beneficiaries about Medicare, private health insurance and related healthcare coverage plans. The program also provides public education on Medicare and health- coverage issues.

• Home Delivered Meals – Also known as “Meals on Wheels”. Meals (usually lunch) provided to frail, elderly, home-bound residents of the community. Designed to maintain or improve the physical and social well-being of older homebound adults.

• Home Health Aide (HHA) – A semi-skilled professional, often employed by a home health agency, who provides in-home assistance with activities of daily living (ADLs).

•

Home Health Care – Includes a wide range of health-related services, such as assistance with

medications, wound care, intravenous (IV) therapy and help with basic needs such as bathing, dressing, mobility, etc., which are delivered at a person’s home.

•

Homemaker Services – Help with light housekeeping, laundry, shopping, and meal prepara-

tion.

THE ABCs of AGING

THE ABCs OF AGING

are incompetent. May include guardianship of the person, estate (finances) or both. The guardian

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THE ABCs of AGING •

Hospice – Nursing, companion, counseling and personal care services for people with termi-

nal conditions. May be located in a facility such as a nursing home or hospital, or services may be delivered at home.

•

Independent Living (also called Retirement Centers or Communities) – Offer a wide range

of services and amenities, from transportation to medical appointments to on-site social activities and beauty salons. Residents typically live in individual apartments, receive some housekeeping services, take most meals in a community dining room and require no assistance with activities of daily living (ADLs).

•

Information and Assistance (sometimes called Information and Referral) – Provides individu-

als with information about community resources and/or referrals to service programs or agencies.

•

Instrumental Activities of Daily Living (IADLs) – Household/independent living tasks that

include using the telephone, taking medications and managing finances.

•

Intermediate Care Facility (ICF) – A health-care facility that provides care and services to

individuals who do not need skilled nursing care, but whose mental or physical condition requires more than custodial care and services in an institutional setting.

•

Living Will – A document that states a person’s preference for future medical decisions, in-

cluding the withholding or withdrawing of life sustaining treatments.

•

Long-Term Care (LTC) – A range of services designed to help people who have disabilities or

chronic care needs. Services may be short term or long term, and may be provided in a person’s home, in the community or in a residential facility.

•

Long-Term Care Ombudsman Program – The primary responsibility of this program is to

investigate and attempt to resolve complaints made by, or on behalf of, individual residents in long-term care facilities, e.g., skilled-nursing facilities, assisted living and group homes.

• Managed Care – A health-care plan in which monthly premiums are paid for a complete package of services through a health maintenance organization (HMO) or similar type of provider.

• Medicaid – Federal-and-state-funded program of medical assistance to low- income individuals of all ages. There are income eligibility requirements for Medicaid.

• Medicare – Federal health insurance program for persons age 65 and over.

• Medigap – Insurance supplement to Medicare that is designed to fill in the “gap” left by Medicare (such as co-payments).

•

Multipurpose Senior Center (MPC) – Centers throughout the city and county of Los Angeles

that provide a wide range of social and supportive services and act as focal points for the coordination of services for seniors and caregivers in the community.

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City of Burbank SENIOR RESOURCE GUIDE

•

Nursing Home – Provides skilled nursing and rehabilitative care for individuals who need

24-hour care and assistance with any ADL. May also be called skilled nursing facility (SNF), intermediate care facility (ICF) or custodial care facility (CCF). Not all nursing homes are Medicareapproved facilities.

•

Nutritional Health Assessment – Registered dieticians administer nutrition screening, coun-

seling, and intervention services at congregate meal sites or homes of older adults found to be at high risk for nutrition-related health problems.

•

Older Americans Act (OAA) – A federal law enacted in 1965 to provide money for programs

and direction for a multitude of services designed to enrich the lives of senior citizens.

•

Peer Review Organization (PRO) – Group paid by the federal government to review hospital

treatment of Medicare patients. A patient has the right to appeal to a PRO if there is a question about care or length of stay.

•

Personal Care Assistance/Home Health Aide (PCA/HHA) – Non-medical services to assist

older persons in the home, such as bathing, dressing, cooking, cleaning, laundry and running errands.

• Qualified Medicare Beneficiary (QMB) – A state program that uses Medicaid money to pay the Medicare deductibles and co-payments for persons whose income is low enough to qualify.

• Respite Care – Service in which trained professionals or volunteers come into the home or provide short-term care at a nursing facility (from a few hours to a few days) for an older person to allow caregivers some time away from their caregiving role.

• Senior Companion – Adults age 60 and over provide companionship to older adults with special needs. Companions volunteer 20 hours per week. Stipend and travel expenses are provided (companions must meet income guidelines).

• Spend Down – Medicaid financial eligibility requirements are strict and may require beneficiaries to spend down/use up assets or income until they reach eligibility level.

• Telephone Reassurance – A program in which volunteers or paid staff call homebound elders on a regular basis to provide contact, support and companionship.

• Title III Services – Services provided to individuals age 60 and older funded under Title III of the Older Americans Act. Services include congregate and home delivered meals; supportive services, such as transportation, information and referral, and legal assistance; in-home services, such as homemaker services, personal care and chore services; and health promotion and disease prevention services, such as health screenings and exercise programs. Contact the local

THE ABCs OF AGING

Qualifying income is above the poverty level.

area agency on aging to see what may be available in your elder’s region.

THE ABCs of AGING

13

COUNSELING

APPENDIX 2

ALCOHOLISM Al-Anon Family Groups The Al-Anon Family Groups are a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope, in order to solve their common problems.

818/760-7122 www.alanonla.org

Alcoholics Anonymous of the Valley This agency provides information regarding group meetings in the Valley area for persons with drinking problems.

818/988-3001 (24/7) www.sfvaa.org

National Council on Alcoholism & Drug Dependence Provides community based education and prevention services, including treatment, to individuals and families affected by alcoholism and/or drug dependency.

818/997-0414 www.ncadd-sfv.org 6166 Vesper Avenue Van Nuys, CA 91411 Mon-Fri 8:30 am - 5:30 pm

ALZHEIMER’S Alzheimer’s Association Provides community programs and support services for all those affected by Alzheimer’s and other dementias.

800/272-3900 (24/7) 323/309-8821 (Main Office) www.alz.org/socal Main Office: 9606 S. Santa Monica Blvd Suite 200 Beverly Hills, CA 90210

Alzheimer’s Greater Los Angeles Improving the lives of local families affected by Alzheimer’s/ Dementia by increasing awareness, delivering effective programs/services, providing compassionate support, and advocating for quality care and a cure.

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844/435-7259 (Helpline) www.alzgla.org 4221 Wilshire Blvd Suite 400 Los Angeles, CA 90010

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

ALZHEIMER’S (continued) Leeza’s Care Connection @ Providence Saint Joseph Medical Center A free community gathering place for family caregivers who come together to develop a new set of skills that help them become stronger, more resilient and grounded with their new life of change and the demands of caregiving.

Tues 10:00 am – 2:00 pm Wed 10:00 am – 2:30 pm 6:00 pm – 7:30 pm Thurs 10:00 am – 3:00 pm Fri 10:30 am – 1:30 pm

818/847-3686 818/847-3728 (Spanish) www.leezascareconnection. org/providence-saint-joseph 501 S. Buena Vista St. Burbank, CA 91506

Spanish Alzheimer’s Caregiver Support Group at the Joslyn Adult Center 818/238-5353 www.burbankca.gov/adults55 Joslyn Adult Center Program 1301 West Olive Avenue Burbank, CA 91506 4th Saturday of every month

CANCER American Cancer Society, California Division The American Cancer Society is the nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer through research, education, advocacy and service.

800/227-2345 (24/7) www.cancer.org

Providence Disney Cancer Center - Support Groups 818/748-4701 (Main Line) www.california.providence. org/saint-joseph/services/cancer/patient-family-support

Cancer Patient Support Group Tues 5:30 pm - 6:00 pm Caregiver Support Group Tues 4:00 pm - 5:00 pm *Free and low cost classes available

181 South Buena Vista St. Burbank, CA 91505

COUNSELING SERVICES

COUNSELING SERVICES

An open gathering of people with common thoughts and experiences in a combined effort to better cope with and manage the shared challenges of Alzheimer’s/dementia in a safe environment.

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COUNSELING

APPENDIX 2

CANCER (continued) Relay for Life of Burbank Relay for Life raises cancer awareness and raises funds for the American Cancer Society’s patient programs, services, and cancer research.

www.relayforlife.org/ BurbankCA 500 North Victory Blvd.

Burbank, CA 91502

CANCER - CAREGIVERS SUPPORT Leeza’ Care Connection - See page 15

Providence Disney Cancer Center - See page 15 USC Family Caregiver Support Center Offers help and support to caring family and friends of all cultures and communities in LA County. Services are low to no-cost to family caregivers and friends who help someone over the age of 60.

855/872-6060 www.fcscgero.org USC School of Gerontology 3715 McClintock Ave Los Angeles, CA 90089 Mon-Fri 8:30 am – 5:00 pm

DIABETES American Diabetes Association The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information, and advocacy.

323/966-2890 (Local Office) 800/342-2383 www.diabetes.org Mon–Fri 8:30 am – 8:30 pm (EST)

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City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

MENTAL HEALTH Depression and Bipolar Support Alliance DBSA is a patient-directed organization focusing on depression and bipolar disorder. It provides hope, help, support, and education to improve the lives of people who have mood disorders.

www.dbsalliance.org 730 N. Franklin St, Suite 501 Chicago, IL 60654-7225

Family Services Agency of Burbank A non-profit social service agency dedicated to providing quality mental health care for all and eliminating domestic violence and all other forms of interpersonal violence. We provide crisis intervention, clinical counseling and violence prevention services and education.

818/845-7671 www.familyserviceagency ofburbank.org 2721 West Burbank Blvd Burbank, CA 91505 Mon-Fri 9:00 am – 9:00 pm Sat 8:00 am - 6:00 pm

Offers mobile older adult (60+) mental health evaluation, advocacy and linkage teams. English, Spanish, and Armenian spoken.

213/351-7284 (Main Line) 213/427-6161 (Fax) 800/854-7771 (24/7, Mental Health Hotline) dmh.lacounty.gov 550 S. Vermont Ave., 6th Fl Los Angeles, CA 90020 Mon-Fri 7:00 am – 5:30 pm

Mental Health America MHA is the nation’s leading community-based nonprofit dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans. They will help you find resources for prevention services, early identification and intervention, integrated care, services, and support for those who need it.

800/273-8255 (24/7 Crisis Center) www.mentalhealthamerica. net

COUNSELING SERVICES

COUNSELING SERVICES

Los Angeles County Department of Mental Health - Older Adult GENESIS Program

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COUNSELING

APPENDIX 2

MENTAL HEALTH (continued) National Alliance on Mental Illness (NAMI) NAMI California is a grassroots organization of families and individuals whose lives have been affected by serious mental illness. The Glendale Agency offers support groups, education classes, And advocacy to give help and hope to those living with a mental illness, their families, and loved ones.

916/567-0163 (National) Glendale Warm Line: 213/797-0494 (leave message) California: namicalifornia.org Glendale: namiglendale.org

Stepping Stones at Verdugo Hills Hospital The Stepping Stones geropsychiatric program provides assessment, therapies, and a full continuum of care to meet the personalized mental health needs of older adults and their families.

818/952-2270 1812 Verdugo Blvd.

Glendale, CA 91208

PARKINSON’S DISEASE American Parkinson Disease Association - National APDA is the country’s largest grass roots organization serving America’s 1.5 million persons with PD and their caregivers. Its unique dual mission, “Ease the Burden – Find the Cure” for Parkinson’s disease supports specific scientific research and provides patient/caregiver support and education.

800/223-2732 www.apdaparkinson.org

The NeuroCommunity Foundation For information about Parkinson’s disease and movement disorders, support groups, wellness programs, education events, and local resources in northern Los Angeles county, Ventura county, Central Coast & Central Valley, call 818745-5051 to speak with Jan D Somers MSW LCSW BCD, Education Director, Parkinson’s and Movement Disorders Information Center at CARE, The NeuroCommunity Foundation.

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818/745-5051 www.neurocommunity.org

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

PARKINSON’S DISEASE (continued) Parkinson’s Disease Support Group – (Lifetime Companion Services) Meetings are open to those with Parkinson’s as well as friends, caregivers and family members. Speakers with expertise in Parkinson’s disease will be provided and participants will be able to share their own experiences with the group. Please call to confirm meetings. Meets at Belmont Village in Burbank.

818/557-6200 455 E Angeleno Avenue Burbank,CA 91501 2nd Wednesday of the month 12:30 pm - 2:00 pm

PEER COUNSELING Providence Senior Outreach Program For Counsel - 818/847-3845 For Drivers - 818/847-3873 Mon-Fri 8:30 am – 5:00 p.m

PHYSICAL / SEXUAL / FINANCIAL ABUSE HOTLINE NUMBERS Battered Women’s /YWCA of Glendale

888/999-7511

Domestic Violence 24-Hour Hotline

888/999-7511

Long-Term Care Facilities Ombudsman Program

818/444-0315

Haven Hills - Domestic Violence

818/887-6589

Los Angeles County Domestic Violence Safety Hotline

800/978-3600

Elder/Dependent Adult Abuse

877/477-3646

Los Angeles County Elder Abuse Hotline (Adult Protective Services) This agency assesses phone / mail reports of senior abuse (may include physical, psychological, financial neglect, exploitation). A social worker will usually make contact within 24-48 hours, sooner in emergency cases. Open to all LA County residents.

800/992-1660 877/477-3646 (24/7) 3333 Wilshire Blvd 4th Fl Los Angeles, CA 90010

COUNSELING SERVICES

COUNSELING SERVICES

The Providence Senior Outreach Program provides Senior peer counseling for those who are feeling depressed, sad, anxious, grieving the loss of a loved one, facing difficulties with aging, adjusting to chronic health conditions, family conflict, and financial issues.

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APPENDIX 2

COUNSELING

PHYSICAL / SEXUAL / FINANCIAL ABUSE (continued) Veterans – Sepulveda Ambulatory Care The Center provides ambulatory care services, inpatient treatment for substance abuse, mental health services and substance abuse for veterans who have been honorably discharged or released from active military service.

818/891-7711 818/895-9559 (Fax) www.VA.gov 16111 Plummer Street North Hills, CA 91343

Victims - Witness Assistance Program This agency assists victims of Elder Abuse, Sexual Assault, Hate Crimes or any Violent Crime in obtaining therapy, court support, funds for medical bills and lost wages.

800/380-3811 818/374-3075

WISE & Healthy Aging – Long Term Care Ombudsman Program Ombudsmen are trained to investigate and report suspected cases of elder and dependent adult abuse in long-term care facilities.

818/444-0315 www.wiseandhealthyaging.org 16461 Sherman Way, Suite 177 Van Nuys, CA 91406

STROKE National Stroke Association National Stroke Association provides stroke education and programs to stroke survivors, caregivers, and the healthcare community.

800/787-6537 www.stroke.org

Providence Holy Cross Stroke Support Group Support groups help stroke survivors, their families, and close friends cope with the aftermath of a stroke through education and discussion.

818/496-4467 www.california.providence. org/holy-cross/services/neurology/services/stroke-care/ 15031 Rinaldi Street Mission Hills, CA 91345 Last Wednesday of the month 4:00 pm – 5:30 pm

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APPENDIX 2

STROKE (continued) Providence Saint Joseph Stroke Support Group This group provides information on stroke recovery, resources and a forum to learn new coping skills. Meets the fourth Wednesday of each month, 2:30-3:30 pm

818/847-4794 501 South Buena Vista Street (5th Floor North Tower - Acute Rehab Conference Room) Burbank, CA 91505

Stroke Association of Southern California The Stroke Association enlists people and organizations in the community to support universal wellness, stroke prevention, treatment and recovery.

310/575-1699 www.strokesocal.org

SUBSTANCE ABUSE see page 14 - Alcoholism

818/760-7122 (24/7)

Call for meeting locations and times.

4936 Lankershim Blvd.

North Hollywood, CA 91601

Alcoholics Anonymous of the Valley see page 14 - Alcoholism Call for open meeting locations and times.

818/988-3001 (24/7) www.sfvaa.org

Didi Hirsch Community Mental Health Center Older teens, adults, and senior adults also may access a wide range of mental health services. The Glendale Center also has a drug diversion program, which enables individuals mandated by the court to take a 20-week course in lieu of sentencing. Yet another program is focused on adults on federal probation, or awaiting sentencing, who receive evaluation and treatment for mental illness and addiction. The location also has a Wellness Center. Services offered at Glendale: Child & Family, Adults, Older Adults, Transitional Age Youth, Wellness Center.

818/244-7257 (Glendale) www.didihirsch.org 1540 East Colorado Street Glendale, CA 91205

COUNSELING SERVICES

COUNSELING SERVICES

Al-Anon Family Groups

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COUNSELING

APPENDIX 2

SUBSTANCE ABUSE (continued) National Council on Alcoholism & Drug Dependence Provides community based education and prevention services, including treatment, to individuals and families affected by alcoholism and/or drug dependency.

818/997-0414 www.ncadd-sfv.org 6166 Vesper Avenue Van Nuys, CA 91411

GENERAL COUNSELING INFORMATION Better Hearing Institute Resources to help you better understand hearing loss, its causes, consequences, and treatment options; recognize, treat, and manage hearing loss. Offers Information on the latest advances in hearing aids and complementary technologies.

800/327-9355 www.betterhearing.org

Friends of the Family Non-profit agency that provides individual, family, couple counseling and a variety of different counseling groups.

818/988-4430 www.fofca.org 15350 Sherman Way #140 Van Nuys, CA 91406 Mon-Thu 9:00 am – 9:00 pm Sat 9:00 am – 3:00 p.m

Glendale Memorial 50 Plus Program This program is designed to help 50 and over maintain an active, healthy and independent lifestyle. Members receive valuable benefits such as seminars, health screenings, senior peer counseling, cafeteria discounts, and more! Free membership.

22

818/502-2378 www.dignityhealth.org/socal/ locations/glendalememorial/ classes-and-events 1420 South Central Ave. Glendale, CA 91204

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

GENERAL COUNSELING INFORMATION (continued) Providence Saint Joseph Medical Center-Support Group Journeying down the path of grief can feel overwhelming when you are walking by yourself. Join with others and share your stories to help you heal. “Healing Journey” runs at various times throughout the year for 8 sessions.

Participants must call before the start of each session, as group sizes are limited.

818/847-4606 Spiritual Care Department – Healing Journey 501 South Buena Vista St Burbank, CA 91505

Senior Support Group at Joslyn Adult Center Addresses life changes, bereavement, new relationships, fears, and letting go of inhibitions. Please call FIRST for seating.

818/238-5353 www.burbankca.gov/adults55 Joslyn Adult Center Program 1301 West Olive Ave Burbank, CA 91506

Women and Changes Support Group at Joslyn Adult Center Addresses life changes such as aging children and parents, marital and physical changes (weight, menopause, etc.). If you are interested, please call to sign up. Additional fee required.

818/238-5353 www.burbankca.gov/adults55 Joslyn Adult Center Program 1301 West Olive Ave Burbank, CA 91506 1st Thurday of the month @ 6:30pm 3rd Thursday of the month @ 7:00pm

You Are Not Alone at Joslyn Adult Center Topics include: life transitions, loss and grief, loneliness and coping skills. Engaging and therapeutic experience that is tailored to each participant.

818/238-5353 www.burbankca.gov/adults55 Joslyn Adult Center Program 1301 West Olive Ave Burbank, CA 91506

COUNSELING SERVICES

Tuesdays 2:00 pm

Tuesdays @ 12:00 pm

COUNSELING SERVICES

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APPENDIX 2

DISABLED SERVICES ACTIVITIES Tri-Valley Special Olympics Free sports training and competition for individuals with intellectual disabilities. Serves Calabasas and Agoura, and the San Fernando, Santa Clarita, and Antelope Valleys.

818/342-0017 www.sosc.org/scvtv 24779 Valley St. Burbank, CA 91321

EDUCATION/SERVICES Americans with Disabilities Act (ADA) Provides information on the ADA for businesses and individuals. Also refers services for the disabled.

818/238-5424 (ADA Coordinator) 818/238-5035 (TDD Line)

Braille Community Center Program - Braille Institute The Braille Institute’s Community Outreach program is designed to help blind and visually impaired people live with dignity in a sighted world.

The weekly Joslyn Adult Center Program helps visually impaired individuals cope, provide support, information, and guest speakers.

818/238-5353 Joslyn Adult Center Program 1301 West Olive Avenue Burbank, CA 91506 Tuesdays 9:00 am –11:00 am

See page 21 for more information.

Burbank Advisory Council on Disabilities Meetings are held in the Community Services Building: 150 N. Third St. Room 104 Burbank CA. Dark in July/August/December.

818/238-5372 www.burbankca.gov

Please call for additional information.

City of Burbank Library Services - Home Borrowers Program Burbank Library provides delivery of library books, large print books, magazines, tapes and CDs to residents who can’t come into the library due to illness or disability.

Serves Burbank residents only

24

818/238-5580 www.burbank.lib.ca.us

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

EDUCATION/SERVICES (continued) California State University, Northridge (CSUN) - Center on Disabilities Through a wide array of services, the Center on Disabilities assists students to realize their academic and career goals. A team of disability and educational specialists are available to students on a year round basis.

818/677-2578 www.csun.edu/cod Bayramian Hall 110 18111 Nordhoff Street Northridge, CA 91330-8340 Mon-Fri 8:00 am – 5:00 pm

Cleaning for a Reason Foundation Fighting cancer is difficult enough, but living with it is even tougher - and that’s where the Cleaning for A Reason Foundation steps in. This non-profit offers free professional house cleaning and maid services to improve the lives of women undergoing treatment for cancer any type of cancer.

877/337-3348 972/316-4138 (Fax) Providers & Resources worldwide

Provides comprehensive spectrum of services including the following: academic/ personal counseling, disability assessment, adapted computer technology/instruction, interpreter & note taking services and mobility assistance.

818/240-1000 ext 5905 www.glendale.edu/dsps San Rafael Building, 2nd Floor 1500 North Verdugo Road Glendale, CA 91208

Greater Los Angeles Agency on Deafness (GLAD) The organization’s general purposes and powers are directed around the promotion of the social, recreational, cultural, educational, and vocational wellbeing of its deaf and hard of hearing constituents.

323/478-8000 (Voice & TTY) 866/932-8553 (Videophone - VP)

www.gladinc.org

2222 Laverna Avenue

Los Angeles, CA, 90041 Mon-Fri 8:30 am–5:00 pm

DISABLED SERVICES

DISABLED SERVICES

Glendale Community College - Center for Students with Disabilities

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APPENDIX 2

DISABLED SERVICES EDUCATION/SERVICES (continued) Independent Living Center of Southern California Non-residential agency providing a wide range of services to persons with disabilities. Serving Glendale, Burbank, San Fernando Valley, Santa Clarita Valley and Northern LA County. English and Spanish spoken here. Sliding fee scale.

818/785-6934 www.ilcsc.org 14407 Gilmore St, #101 Van Nuys, CA 91401

SOCIAL SERVICES Adult Protective Services-Elder Abuse Hotline See page 13 Adult Protective Services (APS), is a state-mandated service program which investigates situations involving elders (age 65 or older) and dependent adults (physically or mentally impaired 18-64 year olds) who are reported to be endangered by physical, sexual or financial abuse, abandonment, isolation, abduction, neglect or self-neglect. Any endangered elder or dependent adult is eligible for APS regardless of income.

877/477-3646 http://css.lacounty.gov 3175 West Sixth Street Los Angeles, CA 90020

Los Angeles County Elder Abuse Forensic Center - LACEAFC The ACEAFC is a multidisciplinary team of professionals that provides expert and comprehensive case examination, documentation, consultation and prosecution of elder and dependent adult abuse cases.

877/477-3646 www.lacelderabuse.org P.O. Box 31158 Los Angeles, CA 90031

Los Angeles County Office of Public Guardian Serves as guardian of the person or estate of an adult in the community who by reason of age or disability, is unable to properly manage and take care of him or herself or his or her property, and for whom no alternate guardian among family and friends can be identified.

26

213/974-0515 320 West Temple Street, 9th Fl Los Angeles, CA 90012

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

SOCIAL SERVICES (continued) Project HOPE (City of Burbank) This service is provided by BVP volunteers to assist individuals to remain living independently with the following services: marketing, driving, companionship and telephone reassurance. Appointments are required.

Please call for details.

818/238-5370 Joslyn Adult Center 1301 West Olive Avenue Burbank, CA 91510 Mon-Fri 8:30 am – 4:30 pm

Burbank Noon Lions

Bring the Sound of Laughter to the Hearing Impaired Statistics show that 24 million in the US have a significant hearing loss, 2 million are under 18 and one-third of older Americans has hearing problems. Hearing loss is the third leading chronic disability following arthritis and hypertension in older Americans. Many in the Burbank community, young and old, live in isolation due to hearing loss because of the prohibitive cost of purchasing hearing aids.

The program begins with the collection of used hearing aids in the community by Burbank Lion members. Local audiologists are recruited to participate in the Ear of the Lion’s Network of Cooperation, providing licensed care for patient.

Potential recipients complete an application to determine eligibility. Those qualifying are then given tests by an audiologist to determine their specific needs. Used hearing aids are cleaned, reconditioned and reshelled by a competent repair service to meet the client’s prescription.

Fittings and adjustments are provided by the audiologist and the Ear of the Lion recipient is once again able to hear - provided at no cost by the Burbank Lions, except for a per hearing aid loan fee.

Those interested in completing an eligibility application, know someone who may qualify or have one or more used hearing aids to donate for recycling, please contact Marva Murphy, at 818.955-8018 or email to: mm@2m4pr.com, or pick up an application at any of the three public sites around the city: Joslyn Adult Center; Burbank Central Library and Burbank Recycle Center.

DISABLED SERVICES

DISABLED SERVICES

“Ear of the Lion” is a Lions Club International non-profit program designed to meet the hearing needs of low-income individuals. Its purpose is to insure that no one walk around isolated from family and friends due to a correctable hearing loss because of a lack of funds.

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FINANCIAL

APPENDIX 2

CONSUMER PROGRAMS & SERVICES Better Business Bureau of the Southland This agency issues reliability reports on businesses, offers general advice and counseling and handles complaints about companies.

909/825-7280 www.bbb.org P.O. Box 970 315 N La Cadena Dr Colton, CA 92324-3052

California State Office of the Attorney General This agency handles consumer complaints against corporations, as well as tax-issue questions and referrals for other consumer questions.

800/952-5225 Mon-Fri 9:00 am – 5:00 pm

Los Angeles County Department of Consumer Affairs This agency provides assistance with landlord-tenant information, real estate warranties, credit information, automobiles, small claims procedures, identity theft, and mediation/dispute settlement.

800/593-8222 14340 Sylvan Street Van Nuys, CA 91411

Department of Public Social Services – LA County Provides information regarding food stamps, MediCal, cash aid, and general relief.

866/613-3777 626/569-1399 (Local) dpss.lacounty.gov/wps/portal/ dpss/main/elderly-and-disabled 4680 San Fernando Road Glendale, CA 91204

Federal Trade Commission-Consumer Response Center Provides investment risk information and resources.

877/382-4357 www.ftc.gov

Social Security Administration Provides retirement, survivors, and disability benefits.

800/772-1213 www.ssa.gov M, Tu, Th, F 9:00 am–4:00 pm Wed 9:00 am-12:00 noon

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City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

FINANCIAL ASSISTANCE Burbank PASS The Burbank Program, Activity, and Service Subsidy (PASS) Program provides Burbank residents, who are in need of financial assistance, the opportunity to engage and apply for Burbank programs, activities, and services.

818/238-5300 www.burbankca.gov /burbankpass Call for an appointment

Burbank Water and Power Department / Lifeline Program, Life Support Program BWP offers special rates for Burbank’s low-income senior citizens and customers with a permanent disability or those who have a person with a permanent disability living in the household.

The Life Support Program offers BWP customers that require the use of Life Support Equipment in their home an exemption from the Utility User’s Tax on their bill.

164 W. Magnolia Blvd.

Burbank, CA 91502-1720 Contact BWP for rates and eligibility requirements.

Franchise Tax Board-State of California Automated Tax Payer Assistance Line. Homeowner/renter assistance, tax forms for California residents.

800/852-5711 www.ftb.ca.gov

Jewish Free Loan Association (JFLA) The JFLA is a non-profit agency founded in 1904, offering interest-free loans to people of all faiths, for medical, dental, home health care, and other various emergencies. Please note that co-signers are required.

Service Area: Los Angeles County and Ventura County.

818/344-1072 www.jfla.org 5429 Lindley Avenue Tarzana, CA 91356

Los Angeles Funeral Society (Mortuary Financial Assistance) This non-profit membership society can help its 626/836-3545 members locate honest and fairly priced funeral services www.losangelesfuneral.org as well as give information on funeral related problems.

695 West Sierra Madre Blvd Pasadena, CA 91109-2313

FINANCIAL RESOURCES

The Lifeline program offers income qualified customers an exemption from the monthly Customer Service Charge, the Utility User’s Tax, and a reduced rate on Electric Service.

818/238-3722 www.BurbankWaterAndPower. com

Mon-Thurs 10:00 am - 1:00 pm

FINANCIAL RESOURCES

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APPENDIX 2

HEALTH HEALTH LAWS RELATED INFORMATION California Partnership for Long-Term Care The mission of the California Partnership for LongTerm Care is to increase the number of middle income Californians who have quality, long-term care insurance that prevents or delays their dependence on MediCal.

800/227-3445 www.dhcs.ca.gov/services P.O. Box 997413, Mail Stop 4100 Sacramento, CA 95899-7413

Center for Health Care Rights (CHCR) This private, nonprofit agency provides health insurance counseling, education and legal services to L.A. County Medicare eligible beneficiaries (senior citizens and people with disabilities). A Medicare counselor is available at Joslyn Adult Center by appointment only. Call 818/2385353 for information.

800/824-0780 www.healthcarerights.org 520 South Lafayette Park Place, Suite 214 Los Angeles, CA 90057

Health Services Advisory Group - Medicare Appeal Helpline Assists those with Medicare through the appeal process.

818/409-9229 844/472-4622 www.hsag.com 700 N Brand Ave Suite 370 Glendale, CA 91203

Neighborhood Legal Services – LA County Family Law, Domestic violence, Housing (landlord/ tenant), and other civil matters.

800/896-3202 818/374-7108 (Local) http://www.nls-la.org 6230 Sylmar Ave (Room 350) Van Nuys, CA 91401

Providence Saint Joseph Health Resource Center Provides health and wellness materials to public and handles class reservations for the Beyond 50 program. This agency also provides doctor referrals for both Providence Saint Joseph and Providence Holy Cross medical centers.

888/HEALING 818/432-5464 www.providence.org 501 South Buena Vista – 1st Fl Burbank, CA 91505 Mon - Fri 8:30 am 6:00 pm

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APPENDIX 2

HEALTH LAWS RELATED INFORMATION (continued) WISE & Healthy Aging Long Term Care Ombudsman Receives and investigates elder abuse complaints made by or on behalf of residents in long-term care facilities, adult residential care facilities and adult day health care facilities.

818/444-0315 www.wiseandhealthyaging.org 16461 Sherman Way, Suite 177 Van Nuys, CA 91406

HOME HEALTH EQUIPMENT & AIDES Beauty Bus Provides in-home beauty and grooming services, free of charge, to men, women and children whose illness or condition prevents them from accessing a salon or spa.

We offer one treatment for the client and one for the primary caregiver during each visit. Clients may receive four services in each 12 month period free of charge.

310/392-0900 www.beautybus.org 2716 Ocean Park Blvd, Suite 1062 Santa Monica, CA 90405

Braille Institute See page 24

Burbank Noon Lions “Ear of the Lion” is a Lions Club International non-profit program designed to meet the hearing needs of lowincome individuals. Its purpose is to insure that no one walk around isolated from family and friends due to a correctable hearing loss because of a lack of funds.

Please see more information on page 27.

www.burbanknoonlions. com

State program provides free telephone equipment to California residents who have difficulty hearing, seeing, or remembering. Easy application process. For presentations or events please call (800) 995-6831.

800/806-1191 800/949-5650 (Spanish) 800/806-4474 (TTY) 425 W Broadway, Suite 105 Glendale, CA 91204

HEALTH

California Telephone Access Program

9:00 am–6:00 pm HEALTH

31

HEALTH

APPENDIX 2

HOME HEALTH EQUIPMENT & AIDES (continued) California Telephone Relay Service (CRS) This service provides live operators to voice for people who have difficulty being understood on the telephone. This service also works in reverse, so that anyone may initiate a call to a person with a speech disability. TTY equipment is necessary for service to be initiated. NO TTY to TTY calls accepted (only TTY to voice or voice to TTY).

800/735-2922 http://ddtp.cpuc.ca.gov/relay. aspx Speech to Speech Service (STS) Dial 711 (24/7)

Convalescent Aid Society Medical equipment on loan for in-home use. In continuous operation since 1923, the Convalescent Aid Society provides assistance to residents needing medical equipment for inhome use at no charge and without time restraints.

626/793-1696 www.cas1.org 3255 East Foothill Blvd Pasadena, CA 91107

Dogs For Better Lives This organization rescues dogs from shelters and trains them to provide assistance to those with hearing loss, autism, depression, stroke, PTSD, and panic and anxiety attacks. DFD also trains dogs to assist professionals (teachers, doctors, counselors, etc.) who work with people with disabilities.

800/990-3647 541/826-9220 www.dogsforthedeaf.org Mon-Fri 8:00 am - 4:30 pm

Guide Dogs of America This organization provides professionally trained guide dogs and instruction in their use, free of charge, to blind and visually impaired individuals so that they may continue to pursue their goals of independence and greater mobility.

818/362-5834 www.guidedogsofamerica.org 13445 Glenoaks Boulevard Sylmar, CA 91342

Medic Alert Foundation This non-profit Foundation provides bracelets or necklaces listing personal medical conditions, as well as allergies and other pertinent medical information. Call for free information.

32

800/432-5378 www.medicalert.org

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

HOSPITALS, CLINICS & MEDICAL CENTERS Glendale Adventist Medical Center - Live Well Senior Program Serving those 55+ by providing easy access to health care information resources, wellness, and prevention programs. Assist 55+ individuals and their caregivers to navigate through the health care system. English, Spanish, and Armenian languages available.

818/409-8091 818/409-8000 www.adventisthealth.org/ glendale/pages/services/livewell.aspx 1509 Wilson Terrace Glendale, CA 91206

Glendale Health Center 818/500-5762

This County facility is located off the 134 freeway at the Glendale Avenue exit. Serviced by MTA bus routes #90, 91 and 177.

www.publichealth.lacounty.gov

501 North Glendale Avenue Glendale, CA 91206

Glendale Memorial Hospital and Health Center 818/502-1900 www.glendalememorial hospital.org

Glendale Memorial is a 334-bed facility and offers primary service lines in heart, breast cancer, spine, and women’s health.

1420 South Central Avenue Glendale, CA 91204

Olive View – UCLA Medical Center This County facility is located off the 210 freeway. Parking is available on campus at no cost. Serviced by MTA bus routes #90, 91 and 94.

818/364-1555 http://dhs.lacounty.gov/wps/ portal/dhs/oliveview

Providence Holy Cross Medical Center A 254-bed, not for profit facility, Providence Holy Cross Medical Center offers a full continuum of health services, from outpatient to inpatient to home health care.

818/365-8051 www.california.providence. org/holycross 15031 Rinaldi St Mission Hills, CA 91346

HEALTH

HEALTH

14445 Olive View Drive Sylmar, CA 91342

33

HEALTH HOSPITALS, CLINICS & MEDICAL CENTERS (continued) Providence Saint Joseph Medical Center Full-service hospital, including a 24-hour emergency room, dedicated programs to cancer, cardiology, acute rehabilitation, and women’s services.

818/843-5111 888/432-5464 www.california.providence. org/saint-joseph/ 501 S Buena Vista St Burbank, CA 91505

San Fernando Health Center This County facility is located on the corner of San Fernando Mission and Pico. Parking is available at the center at no cost.

818/627-4777 1212 Pico Street San Fernando, CA 91340

Valley Care Community Consortium This County facility is located off either the 405 or 170 freeways. Exit Sherman Way and proceed north on Van Nuys Blvd. Parking is available at the facility at no cost.

Serviced by MTA bus routes #156, 169, 233 and 561.

818/904-5566 www.valleyccc.org 5th Floor Administration 7515 Van Nuys Boulevard Van Nuys, CA 91405

VA Medical Center, Sepulveda The Center has specialty outpatient programs in spinal cord injury, stroke rehabilitation, women’s health, preventative medicine, dentistry, mental health, and chemical dependency.

818/891-7711 www.losangeles.va.gov 16111 Plummer St #11E Los Angeles, CA 91343

USC Verdugo Hills Hospital We are a 158-bed nonprofit medical facility featuring the finest in primary care services, diagnosis capabilities, and health-enhancement initiatives.

34

818/790-7100 www.uscvhh.org 1812 Verdugo Boulevard Glendale, CA 9120

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

IN-HOME CARE AND ASSISTANCE SERVICES Personal Assistance Services Council (PASC) The Personal Assistance Services Council (PASC) is the Public Authority for In-Home Supportive Services (IHSS) in Los Angeles County.

877/565-4477 (Toll Free) 818/557-4102 626/737-7512 (TTY) 818/557-4102 (Participant Help Line) www.pascla.org 3307 N. Glenoaks Blvd Burbank, CA 91504 Mon-Fri 8:00 am-5:00 p.m

GENERAL HEALTH INFORMATION American Heart Association The mission of the American Heart Association is to reduce disability and death from cardiovascular diseases and stroke.

800/242-8721 213/291-7000 (Local Office) www.heart.org

American Liver Foundation The American Liver Foundation (ALF) is the nation’s leading non-profit organization promoting liver health and disease prevention. ALF provides research, education and advocacy for those affected by liver-related diseases, including hepatitis.

212/668-1000 310/670-4624 (Local Office)

American Lung Association 800/586-4872 www.lungusa.org/ associations/states/california

HEALTH

HEALTH

The mission of the American Lung Association is to prevent lung disease and promote lung health.

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APPENDIX 2

HEALTH GENERAL HEALTH INFORMATION (continued) Arthritis Foundation The Arthritis Foundation offers information, health tracking tools and ways to connect with others. The Foundation works with health care providers and other partners to strengthen educational and interactive offerings. The website provides information on local resources.

323/954-5750 www.arthritis.org 800 West 6th Street, Suite 1250 Los Angeles, CA 90017

Braille Institute Educational and adaptive services and supplies for people who are blind and visually impaired, Braille maps, tactile graphics, certified Braille embossing and a library of books on tape and descriptive videos. Over 200 classes are offered, free of charge. The Institute also provides low vision consultations, comprehensive programs for children, birth to all ages, youth programs and career services.

800/272-4553 323/663-1111 (Local Office) www.brailleinstitute.org LA Center: 741 North Vermont Avenue Los Angeles, CA 90029 Mon-Fri 8:30 am – 5:00 pm Braille Institute Library Services: 800/808-2555 www.braillelibrary.org

Lupus Foundation of America The Lupus Foundation of America provides education and support services to people affected by lupus.

800/558-0121 www.lupus.org

National Kidney Foundation/Information Center The National Kidney Foundation is the leading organization in the U.S. dedicated to the awareness, prevention and treatment of kidney disease for hundreds of thousands of healthcare professionals, millions of patients and their families, and tens of millions of Americans at risk.

800/622-9010 www.kidney.org

National Spinal Cord Injury Association Founded in 1948, the National Spinal Cord Injury Association is the nation’s oldest and largest civilian organization dedicated to improving the quality of life for hundreds of thousands of Americans and their families living with the results of spinal cord injury and disease.

36

800/962-9629 www.unitedspinal.org 8:30 am – 5:00 pm EST

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

GENERAL HEALTH INFORMATION (continued) National Multiple Sclerosis Society of Southern California and Nevada We mobilize people and resources to drive research for a cure and to address the challenges of everyone affected

by MS. In California we have offices in Los Angeles, Bakersfield, Fresno, Santa Barbara, and Palm Desert. In Nevada we have offices in Las Vegas and Reno. Languages spoken: English and Spanish.

310/479-4456 www.nationalmssociety.org/ Chapters/CALl 5150 W. Goldleaf Cir Suite 400 Los Angeles, CA 90056 Mon-Fri 9:00 am – 5:00 pm

National Organization for Renal Disease (NORD) Provides free early warning health screenings and health education for kidney function, blood glucose, and high blood pressure. Provide related educational materials including nutrition and organ donation. All health care services are free.

818/445-9792 11018 Aqua Vista St – Suite 19 Studio City, CA 91602 Email: nord4kidneydisease@ yahoo.com

National Osteoporosis Foundation The National Osteoporosis Foundation (NOF) is the leading health organization dedicated to preventing osteoporosis and broken bones, promoting strong bones for life and reducing human suffering through programs of public and clinician awareness, education, advocacy and research.

800/231-4222 www.nof.org

National Stroke Association The National Stroke Association offers programs - the full continuum of stroke—prevention, acute treatment, and rehabilitation.

800/787-6537 www.stroke.org

The organization raises awareness & research funds for a cure for both inherited & acquired disease.

323/835-4736 https:// fightagainstneuropathy.org/

HEALTH

HEALTH

Neuropathy – Ambor Schanzer Fight Against Neuropathy

37

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APPENDIX 2

ASSISTED AND INDEPENDENT LIVING FACILITIES Belmont Village Burbank Assisted Living facility offering recreational activities to residents.

Burbank Village Apartments Independent Senior Living – 55 and over.

818/972-2405 455 East Angeleno Ave Burbank, CA 91501 818/843-2801 240 E Palm Ave. Burbank, CA 91502

Evergreen Retirement Home Assisted Senior Living

818/843-8268 225 Evergreen St Burbank, CA 91505 818/841-2521 340 E Harvard Rd Burbank, CA 91502 818/446-9838 2721 W Willow St Burbank, CA 91505 818/848-5519 325 N. Third Street.

Burbank, CA 91502 818/842-4646 1100 W. Olive Ave Burbank, CA 91506 818/238-9912 450 E Olive Ave Burbank, CA 91501

Harvard Plaza

The Heights Assisted and Independent Senior Living Media Village Silver Winds

Olive Court Apartments Independent Senior Living – 55 and over. We speak English and Spanish.

Olive Plaza Apartments Independent Senior Living – 55 and over. We speak English, Spanish, and Armenian.

Pacific Manor

Park Avenue Apartments Independent Senior Living Apartments – 55 and over.

Senior Artist Colony Facility dedicated to providing independent living in a creative art-inspired environment.

Verdugo Towers

Wesley Towers

38

818/846-2667 609 N Glenoaks Blvd Burbank, CA 91502 818/848-8400 730 N Whitnall Hwy Burbank, CA 91505 888/384-1130 240 E Verdugo Ave Burbank, CA 91502 818/567-0072 151 E Verdugo Ave Burbank, CA 91502 844/264-4083 201 E Verdugo Ave Burbank, CA 91502

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

INFORMATION & REFERRALS Affordable Housing Program (HUD) The U.S. Department of Housing and Urban Development (HUD) has three programs to assist in obtaining affordable housing: the HOME program, the SHOP program, and the HOZ program. Please call for more information.

213/894-8000 300 North Los Angeles Street, Suite 4054 Los Angeles, CA 90012 Mon-Fri 8:00 am – 4:30 pm

Affordable Living for the Aging The mission of the Affordable Living for the Aging agency is to provide safe, affordable housing alternatives for low-income older people – providing alternatives to living alone and to institutionalization.

323/650-7988 2029 Century Park East Suite 4393 Los Angeles, CA 90067

California Advocates for Nursing Home Reform Since 1983, California Advocates for Nursing Home Reform has been fighting for the rights of long-term care residents in California.

800/474-1116 650 Harrison Street, 2nd Floor San Francisco, CA 94107

City of Burbank Housing Authority - Community Development Department Agency handles HUD, Section 8, Subsidies and Landlord/ Tenant problems.

818/238-5160 https://www.burbankca.gov/ departments/communitydevelopment

Fair Housing Council of the San Fernando Valley The Fair Housing Council of San Fernando Valley is a nonprofit agency dedicated to promoting fair housing and works to implement programs designed to further equal opportunity in housing. Fair Housing serves San Fernando Valley, Santa Clarita, and portions of Los Angeles County.

818/373-1185 http://fhcsfv.com 14621 Titus Street #100 Panorama City, CA 91402

HOUSING

HOUSING

150 North Third Street Burbank, CA 91502

39

APPENDIX 2

HOUSING INFORMATION & REFERRALS (continued) Family Promise of the Verdugos Family Promise of the Verdugos is a non-profit organization providing assistance to homeless families with children. We work in partnership with local faith-based congregations and other community resources. Family Promise provides food, shelter, counseling support and job readiness training resulting in self-reliance and a more stable future for situationally homeless families

818/847-1547 http://familypromiseverdugos. org/

Los Angeles Housing & Community Investment Department Contact the Department for more information on Section 8 Housing and social services and housing programs that assist low-income, homeless, and special needs populations, and communities in general.

866/557-7368 https://hcidla.lacity.org/

United States Elder Care Referral Agency This agency serves all of California, and can make free referrals for Retirement Inns, Nursing Homes, In-home Care, Apartments and other Senior Living alternatives.

800/848-1008 (24/7) www.askeldercare.com/ company.htm

RESIDENTIAL RESOURCES City of Burbank - Burbank Water and Power BWP is a not-for-profit organization owned by the citizens of Burbank. Our mission is to provide reliable, affordable and sustainable water and electric services. BWP’s offices are located in the community and we are readily available to customers—in person, over the phone and online.

818/238-3700 www.burbankwaterandpower. com 164 W. Magnolia Blvd.

Burbank, CA 91501

SAVE A STAMP!

Burbank Water and Power (BWP) and The Gas Company allows utility bill drop-offs at both the Joslyn Adult Center located at 1301 W. Olive Avenue, Burbank and at Don Tuttle Adult Center located at 1731 N. Ontario, Burbank. Please call (818) 238-5353 for more information.

40

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

RESIDENTIAL RESOURCES (continued) Burbank Water and Power Residential Rebates 866/365-7358

HOME REWARDS REBATE PROGRAM - Save energy, water, and money! BWP offers cash incentives for purchasing energy and water efficient items that meet efficiency requirements including: washer, dishwasher, refrigerator/ freezer, air conditioner, and other items. Call for more information.

818/238-3730

MADE IN THE SHADE - This energy saving program provides Burbank residents with up to 3 shade trees to be planted on their property…free of charge! BWP will also provide stakes, ties, and arbor guards in order to protect the tree trunks from lawn mowers and weed trimmers.

818/957-8196

REFRIGERATOR EXCHANGE PROGRAM (LOW-INCOME) - To help low-income customers reduce their energy use, BWP’s Refrigerator Exchange Program provides free energy-efficient refrigerators in exchange for older, energy- guzzling models.

818/238-3730

REFRIGERATOR ROUND-UP - Let Burbank Water and Power environmentally recycle your secondary refrigerator or freezer and receive a $100 credit on your BWP bill. Must be full-size unit between 10 cubic feet and 26 cubic feet.

Mini refrigerators, wine coolers, dorm coolers, commercial sized refrigerators are not eligible.

888/333-3938

My Energy Use - Online Resources Go online to learn more about how your household uses energy. BWP’s new secure site has easy-to-read graphs showing your home’s hourly, daily, and monthly energy use. Seeing when you use energy can give you ideas about how to reduce your energy use and costs.

Go online at: www.burbankwaterandpower.com

HOUSING

HOUSING

HOME IMPROVEMENT PROGRAM - This complimentary service for Burbank residents provides weatherization, energy, and water efficiency products and services for your home. A trained energy and water expert will install FREE water and energy saving products and provide expert advice on how to make your home more efficient and environmentally friendly.

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APPENDIX 2

RESIDENTIAL RESOURCES (continued) Burbank Recycle Center The Burbank Recycle Center accepts the following materials: All types of clean, dry paper, cardboard, glass, metal, and plastics #1, 2, 4, 5, & 7. The center also accepts used motor oil, oil filters and anti-freeze as well as ink toner cartridges.

Only Burbank residents are permitted to drop off electronic waste, batteries, and fluorescent light bulbs and tubes.

818/238-3900 www.burbankrecycle.org 500 S. Flower St. Burbank, CA 91502

BACKYARD COMPOSTING WORKSHOPS - Join thousands of other Burbank residents who quietly turn leaves, grass, and food scraps into rich soil for the yard instead of sending them to the curb. Workshops are free and fun for the whole family. Complimentary compost bins are available to Burbank residents.

TOUR - Learn where recycling has been and where Zero Waste is going. How does Burbank stack up to other cities and other countries? Tours are scheduled throughout the year so please call for dates and times.

Burbank Public Works SEWER LATERAL REBATE PROGRAM (SLURP) - The City will give the property owner a $150 credit on sewer service charges for cleaning and video inspecting his/her sewer lateral. The proper maintenance of sewer laterals will help prevent sewer overflows – a benefit to everyone!

818/238-3950

S.A.F.E. Collection Center - Prescription Drugs Disposal Prescription drugs are NOT to be flushed down the toilet or thrown in the trash!

Currently the only locations for proper medication disposal near Burbank are S.A.F.E. Collection facilities run by the County of Los Angeles and participating pharmacies.

800/988-6942 www.nodrugsdownthedrain. org 2600 Colorado Boulevard, Glendale 90039 11025 Randall Street, Sun Valley 91352 Sat & Sun 9:00 am-3:00 pm

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City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

RESIDENTIAL RESOURCES (continued) BURBANK SENIOR ADVISORY LIST RELATED TO HOUSING DISCRIMINATION https://www.burbankca.gov/ Purpose: This resource guide was developed to departments/communityprovide a summary of employment resources and services in the community available to Burbank Resi- development/housingeconomic-development/ dents who are veterans, disabled, or seniors. related-links

See Appendix I (page 64)

RESOURCES FOR BURBANK HOMELESS FAMILIES AND INDIVIDUALS and THOSE AT RISK OF HOMELESSNESS Purpose: This resource guide was developed to provide a summary of resources and services in the commnity available to Burbank homeless families and inidividuals and those at risk of homelessness.

See Appendix II (page 65)

https://www.burbankca.gov/ residents/homelessness-inburbank HomelessInfo@Burbankca.gov

HOUSING

HOUSING

43

APPENDIX 2

INSURANCE INSURANCE ADVOCACY & ASSISTANCE Center for Health Care Rights (CHCR)

800/824-0780 www.healthcarerights.org

See page 30

Health Insurance Counseling and Advocacy Program (HICAP) at Joslyn Adult Center Assistance, free of charge, with questions and/or problems regarding health care insurance. Appointments are required.

818/238-5353 Joslyn Adult Center 1301 West Olive Avenue Burbank, CA 91510 2nd and 4th Tuesday of the month

State of California Department of Insurance Regulate insurance industry in California, provide consumer protection, consumers may call for any insurance related issues. We speak all languages.

800/927-4357 (HELP) www.insurance.ca.gov 300 South Spring St South Tower Los Angeles, CA 90013

U.S. Department of Health and Human Services - National Health Information Center This agency provides referral information on many areas of health care, including insurance. Call for information.

877/696-6775 www.hhs.gov

HEALTH, DENTAL, PARAMEDIC, AMBULANCE & PRESCRIPTION INSURANCE Centers for Medicare and Medicaid Services CMS assures health care security for beneficiaries. In serving beneficiaries, we will open our programs to full partnership with the entire health community to improve quality and efficiency in an evolving health care system

44

Medicaid: 877/267-2323 Medicaid: 866/226-1819 (TTY) Medicare: 800/633-4227 Medicare: 877/486-2048 (TTY) www.cms.gov

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

HEALTH, DENTAL, PARAMEDIC, AMBULANCE & PRESCRIPTION INSURANCE (continued) Denti-Cal Denti-Cal is the dental insurance branch of the Medi-Cal program. Denti-Cal can answer questions concerning coverage of dental related procedures and can provide information on the status of provider request for DentiCal approval.

800/322-6384 www.denti-cal.ca.gov

Emergency Medical Services (EMS) Membership Program As a member of the program, your membership enrollment fee, as little as $5.00 per month, covers any deductible or co-payment you might incur resulting from emergency ambulance transportation by Burbank Fire Department paramedics. All permanent residents of Burbank are eligible to join.

818/238-3486 www.BurbankFire.us

LARx Prescription Savings Program The LARx Prescription Savings Program is designed to lower the cost of prescription medications for the residents of the County of Los Angeles, California. There is no registration or qualifications required to use the LARx Prescription Savings Card. Everyone qualifies! In addition, there is no membership fee and the card is ABSOLUTELY FREE!

877/367-5279 www.forlarx.com

LEGAL

LEGAL

45 45

APPENDIX 2

LEGAL LEGAL SERVICES/ATTORNEY REFERRALS Bet Tzedek Legal Services This agency provides legal representation to low-income residents of Los Angeles County, free of charge. For more information, see insert above. English, Spanish and Russian are spoken.

323/939-0506 https://www.bettzedek.org 3250 Wilshire Blvd - 13th Floor Los Angeles, CA 90010-1509

Burbank Bar Association and Lawyer Referral If you need professional assistance of a lawyer but do not know how to find one, Burbank Bar will make an appointment for a one-half hour consultation ($35.00) with a qualified attorney on the area of law you require. Serving Burbank and surrounding communities. Attorneys on this agency’s panel have their background with the State Bar checked to make sure they are licensed, insured and have no history of disciplinary action.

818/843-0931 Email: burbankbar@aol.com www.calbar.ca.gov 2219 West Olive Avenue Burbank, CA 91502 Mon-Thu 9:30 am – 4:30 pm

California Public Utilities Commission State regulatory agency overseeing privately owned utilities. We speak English, Spanish and other languages upon request.

213/576-7000 320 West 4th Street, Room 500 Los Angeles, CA 800/848-5580 505 Van Ness Avenue San Francisco, CA 94102 www.cpuc.ca.gov

California State Bar Association - Los Angeles Office Created by the state legislature in 1927, the State Bar is a public corporation within the judicial branch of government, serving as an arm of the California Supreme Court. All State Bar members are officers of the court.

213/765-1000 www.calbar.ca.gov 845 S. Figueroa St. Los Angeles, CA 90017-2515

Consumer Services Center Provides legal, housing, and credit information.

46

800/593-8222 www.consumerservices.ca.gov

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

LEGAL SERVICES/ATTORNEY REFERRALS (continued) Disability Rights California Advises the human and legal rights of people with disabilities. Their vision is to change the system so it values diversity, culture, and each individual.

213/213-8000 800/776-5746 www.disabilityrightsca.org 350 S. Bixel St. #290 Los Angeles, CA 90017

Glendale Bar Association Lawyer Referral Services Servicing the Glendale, Burbank, Pasadena, and surrounding communities. Assists by offering services and programs to educate the public on the law and finding qualified counsel to represent them.

818/627-8477 www.glendalebar.com P.O. Box 968 Glendale, CA 91209 Mon-Thurs 1:00 pm – 5:00 pm

Neighborhood Legal Services of Los Angeles County Since 1965, Neighborhood Legal Services of Los Angeles County (NLS-LA) has provided free legal services to lowincome residents. We serve all of Los Angeles County, including the San Fernando and San Gabriel Valleys, and the cities of Burbank, Glendale, Pasadena, Pomona, Antelope Valley, and Santa Clarita.

800/433-6251 www.nls-la.org 1104 E. Chevy Chase Drive Glendale, CA 91205

Notary Service at Joslyn Adult Center Notary service is offered to those 55+ years old. Free with a current Burbank Senior Activity Card or $5.00 without an activity card. Appointments are required. Off-site notary services are also offered for a discounted fee. Notary Public: Kenneth L. Barnes

818/238-5353 1301 W. Olive Avenue Burbank, CA 91506

Small Claims Advisory Program The Department of Consumer and Business Affairs serves consumers, businesses, and communities through education, advocacy, and complaint resolution.

800/593-8222 213/974-1452 (Outside LA County) www.dcba.lacounty.gov LAC Dept of Consumer Affairs 500 W. Temple St, Room B-96 Los Angeles, CA 90012

LEGAL

LEGAL

3rd Wednesday at 9:30 am

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APPENDIX 2

NUTRITION GROCERY SERVICES Burbank Certified Farmers Market - Downtown Burbank For the freshest fruits, vegetables, and flowers, visit the Farmer’s Market in Downtown Burbank every Saturday morning from 8:00 am – 12:30 pm. Whether you are looking for fresh produce or organic foods, the Burbank Farmer’s Market has a huge assortment of great products grown and made locally. Get there early for the best selection of produce and other great foods. Free Parking!

818/847-4774 At Olive and Glenoaks - parking is available in the Community Service building lot and at the Police & Fire Station lot.

Providence Senior Outreach Program Transportation for Grocery shopping or for doctor appointments

818/847-3873

Project HOPE 818/238-5370

See page 27

HOME DELIVERED MEALS Home Delivered Meals of Burbank This agency provides meal delivery service to homebound persons 60 and over. Proof of Burbank residency is required. The suggested donation per meal is $3.00.

818/238-5357 Mon-Fri Lunch Only

Salvation Army / Meals on Wheels This agency provides meal delivery to senior and disabled persons in Glendale, Montrose, La Crescenta, and La Canada (not available in Burbank). Meals are delivered between 11:00 am and 1:00 pm daily, and each meal costs $6.00.

818/246-5586 www.glendale-ca. salvationarmy.org/ Mon-Fri Lunch Only

Valley Interfaith Council (VIC) - Meals on Wheels Program Valley Interfaith Council operates a Meals on Wheels Program that provides meals to people of ALL ages who are in need of freshly prepared meals delivered to their door. This is a fee-for-service program.

48

Coordinator: 818/998-5350 818/834-6100 www.vic-la.org 11300 Glenoaks Boulevard Pacoima, CA 91331

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

CONGREGATE MEAL SITES - BURBANK Joslyn Adult Center – Nutrition This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information. See page 53.

818/238-5357 1301 West Olive Avenue Burbank, CA 91506 Mon-Fri - Lunch Only

McCambridge Recreation Center - Nutrition This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information. See page 53.

818/238-5378 1515 North Glenoaks Blvd Burbank, CA 91504 Mon-Fri Lunch Only

Tuttle Adult Center - Nutrition This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information. See page 53.

818/238-5367 1731 North Ontario Street Burbank, CA 91505 Mon-Fri Lunch Only

CONGREGATE MEAL SITES Glendale Parks and Recreation Adult Center This center provides on-site lunch for seniors’ weekdays at 11:30 am Please call for sign-up information and meal costs.

818/548-3775 201 East Colorado Boulevard Glendale, CA 91205 7 Days A Week - Lunch Only

This center provides on-site lunch for seniors. This center provides on-site lunch for persons 62 and older weekdays at 11:30 pm Each meal costs $2.50. Call for sign-up information.

818/981-1284 5056 Van Nuys Boulevard Sherman Oaks, CA 91403 Mon-Fri 8:00 am – 4:00 pm

Valley Storefront This center provides counseling support groups, case management, information and referrals, and activities for seniors. There is a meal site serving hot lunch daily.

Suggested donation for each meal is $2.25. Seating daily at 11:30 am Call for times and sign-up information.

818/984-1380 (General) 818/980-2336 (Dining Center) 12821 Victory Boulevard North Hollywood, CA 91606 Mon-Fri 11:30 Lunch Only

NUTRITION

NUTRITION

Sherman Oaks/East Valley Adult Center

49 49 49

APPENDIX 2

SENIOR SERVICES OLDER ADULT CENTERS - City of Burbank

50

City of Burbank SENIOR RESOURCE GUIDE

SENIOR SERVICES

SENIOR SERVICES

51 51 51 51

SENIOR SERVICES

52

City of Burbank SENIOR RESOURCE GUIDE

SENIOR SERVICES

SENIOR SERVICES

53 53 53 53

APPENDIX 2

SENIOR SERVICES SENIOR CENTERS Alicia Broadus-Duncan Multi-Purpose Center

818-834-6100 Mon-Fri 8:00 am – 4:00 pm

1300 Glenoaks Blvd Pacoima, CA 91331

Altadena Senior Center 626/798-4971 Mon-Fri 8:00 am – 5:00 pm

560 East Mariposa Street Altadena, CA 91001

Arcadia Community Center 365 Campus Drive, P.O. Box 60021 Arcadia, CA 91007 Closed every other Friday

626/574-5130 Mon-Thurs 7:30 am – 5:30 pm Fri 8:00 am-5:00 pm

Bernardi Multi-Purpose Senior Center 818/997-8941 Mon-Fri 9:30 am–4:00 pm

6514 Sylmar Avenue Van Nuys, CA 91406

Duarte Senior Center 626/357-3513 Mon-Fri 9:00 am – 2:00 pm

1610 Huntington Drive Duarte, CA 91010

Glendale Parks and Recreation Adult Center 818/548-3775 Mon-Sat 8:00 am – 4:00 pm Nutrition: 9:00 am – 1:00 pm

201 East Colorado Street Glendale, CA 91205

Joslyn Adult Center (Alhambra) 210 North Chapel Avenue Alhambra, CA 91801

626/570-5056 Mon-Fri 8:00 am – 5:00 pm

Mid-Valley Senior Center 14450 Valerio Street Van Nuys, CA 91405

54

818/786-4282 Mon-Fri 9:00 am – 4:00 pm

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

SENIOR CENTERS (continued) ONE generation Senior Enrichment Center 818/705-2345 Mon-Fri 8:00 am – 5:00 pm

18255 Victory Boulevard Reseda, CA 91335

Pasadena Senior Center 626/795-4331 Call for hours

85 East Holly Street Pasadena, CA 91103 Robert M. Wilkinson Multi-Purpose Senior Center 8956 Vanalden Avenue Northridge, CA 91324

818/756-7741 Mon-Fri 8:30 am – 4:30 pm

Santa Anita Family Services Senior Center 603 South Myrtle Avenue Monrovia, CA 91016

626/355-7135 x227 Mon- Fri 10:00 am – 2:00 pm

South Pasadena Senior Center 1102 Oxley Street South Pasadena, CA 91030

626/403-7360 Mon-Fri 8:00 am – 5:00 pm

Sparr Heights Community Center 1613 Glencoe Way Glendale, CA 91208 Lunch 11:30 AM: Suggested donation $2.50

818/548-2187 Mon & Tue 8:00 am – 5:00 pm Wed & Thu 8:00 am – 6:00 pm Fri 8:00 am – 3:00 pm

Sunland Senior Center 8640 Fenwick Street Sunland, CA 91040 Lunch 11:30 AM: Suggested donation $2.50

818/353-9571 Mon-Fri 9:00 am – 3:00 pm

SENIOR SERVICES

SENIOR SERVICES

Sierra Madre Senior Center 222 West Sierra Madre Boulevard Sierra Madre, CA 91024

626/358-1185

55 55 55 55

APPENDIX 2

SENIOR SERVICES SENIOR CENTERS (continued) Temple City Senior Services – Live Oak Park

626/579-0461 Mon-Fri 8:00 am – 5:00 pm

10144 Bogue Street Temple City, CA 91780

Valley Storefront 12821 Victory Boulevard North Hollywood, CA 91606

818/984-1380 Mon-Thurs 8:30 am-5:30 pm Fri 8:30 am-3:30 pm

EDUCATION Burbank Adult School Want to start a new hobby? Need to brush up on your computer skills? Looking for something for older adults?

At the Burbank Adult School, there is something for everyone. We are committed to lifelong learning and other classes for older adults. $5 per class discount on fees for Burbank Senior Activity Card holders.

818/558-4611 www.burbankusd.org/bas 3811 Allan Avenue Burbank, CA 91505

City of Burbank Parks & Recreation - Recreation Classes The City of Burbank Recreation Guide is published quarterly and features activities and classes for all ages.

Discover new ways to Play More through the Parks and Recreation Department.

818/238-5385 www.burbankparks.com

Lifelong Learning Seminars The Lifelong Learning Seminars are free classes offered by Glendale Community College. GCC’s Encore (elder hostel program) is also available; this is a membership program in which 1 to 5 week seminars and workshops are offered.

56

818/240-1000 Glendale Community College 1500 North Verdugo Road Glendale, CA 91208

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

FOOD BANK & SHELTER SERVICES Ascencia Ascencia provides emergency shelter, referrals, and housing case management to individuals and families in Burbank, Glendale, and Northeast Los Angeles.

818/246-7900 www.asenciaca.org 1851 Tyburn Street Glendale, CA 91204

American Red Cross - Glendale/Crescenta Valley Service Center This agency offers assistance in regards to disasters (i.e. home fire), as well as services such as CPR and First Aid classes and HIV awareness classes. All Southern California residents are invited to call. ARC has products such as CPR books, first aid books, first aid kits, videos, pet first aid kits, pocket masks, etc.

818/243-3121 1501 S. Brand Boulevard Glendale, CA, 91204 Mon-Thurs 8:30 am – 4:30 pm Fri 8:30 am – 3:30 pm

Burbank Temporary Aid Center - BTAC This agency provides food and other emergency services for those in Burbank in times of crisis. Must have proof of Burbank residency (current utility bill, proof of income and positive ID for entire household). www.theBTAC.org

Catholic Charities This agency provides emergency food to residents of Glendale, Highland Park, Eagle Rock, Atwater, La Canada, and Montrose. Please note that this agency does not serve residents of the City of Burbank. Proof of residency in the form of a utility bill and picture ID is required for each adult and some type of ID for children, rent receipt, and proof of income.

818/409-3080 www.catholiccharitiesla.org Call for hours

Department of Public Social Services Provides information regarding food stamps, MediCal, cash aid, and general relief.

866/613-3777 800/660-4026 (TDD) www.ladpss.org 4680 San Fernando Road Glendale, CA 91204

SENIOR SERVICES

SENIOR SERVICES

818/848-2822 www.burbanktemporary aidcenter.org/ Mon - Fri 9:00 am - 5:00 pm Closed 12:00 pm - 1:30 pm

57 57 57 57

APPENDIX 2

SENIOR SERVICES FOOD BANK & SHELTER SERVICES (continued) Lutheran Social Services – Food Bank Food pantry services provided. Hot lunch served twice a week, please call for dates.

818/901-9480 6425 Tyrone Avenue Van Nuys, CA 91463 Tues-Fri 10:00am – 3:00pm

Salvation Army Community Services We are a holistic family community center; offering food pantry services, youth programs, men’s and women’s fellowship, learning lab resources, pottery and painting studio space, recreational activities, after-school programs, troops, dance classes, cooking classes, music lessons, family fellowship, and worship services on Sundays at 11:00 am

818/845-7214 www.burbank.salvationarmy. org/ 300 East Angeleno Avenue Burbank, CA Mon-Thurs 10:00 am – 1:00 pm

SOCIAL SERVICES Department of Aging - State of California The California Department of Aging (CDA) administers programs that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout the State. The Department administers funds allocated under the federal Older Americans Act, the Older Californians Act, and through the Medi-Cal program.

800/510-2020 www.aging.ca.gov

Partners in Care Foundation Partners in Care changes the shape of healthcare and social services so they work better for everyone. Partners is unique in two ways: we are both a think-tank and a proving ground. Partners develops high-impact, innovative ways of bringing more efficient health and social services to people and communities.

58

818/837-3775 www.picf.org 732 Mott Street, Suite 150 San Fernando, CA 91340

City of Burbank SENIOR RESOURCE GUIDE

APPENDIX 2

SOCIAL SERVICES PAWS/LA Assists low-income seniors and people disabled with life threatening illnesses care for their companion animals by providing veterinary care, pet food and supplies, temporary foster homes, and volunteer services — all at no charge.

213/741-1950 www.pawsla.org 2121 S. Flower St. Los Angeles, CA 90007

Supporters of Senior Services Supporters of Senior Services in Burbank provides financial assistance, support, and services for Burbank resident seniors age 55 years and older. These services include, but are not limited to, nutrition, transportation, education, and recreation programs.

818/238-5353 1301 West Olive Avenue Burbank, California 91506

SENIOR SERVICES

SENIOR SERVICES

59 59 59 59

APPENDIX 2

TRANSPORTATION PUBLIC TRANSIT SERVICES - SENIOR & DISABLED INCLUDED Access Services Access Paratransit is a shared-ride curb to curb service requiring reservations to be made between the hours of 6:00am and 10:00 pm the day before travel. Fee information: One way trip 0 to 20 miles fare $2.75, 20 or greater miles fare $3.50.

800/827-0829 800/827-1359 (TDD) www.accessla.org Hours of Operation 4:00 am - 12:00 am

Burbank Bus Burbank Bus service is open to the general public and is free to connecting Metrolink and MTA passengers. Free with PASS income qualification. Otherwise, the one-way cash fare is $1.

818/246-4258 www.burbankbus.org

Burbank Bus - Senior and Disabled Transit Burbank Bus Senior and Disabled Transit Services provide curb - to - curb transportation services to Burbank senior and disabled residents. Transportation services are provided on an appointment basis. Proof of residency and/or a doctor’s letter is required. Riders are asked to book their appointments one day in advance to request trip. Call for pre-registering information.

818/238-5360 www.burbankbus.org Mon-Fri 8:30 am – 2:00 pm

City Ride Serving the San Fernando Valley. This is a transportation service for residents of the City of Los Angeles, age 65 and older, and people who have permanent disabilities.

818/808-7233 www.ladottransit.com

Glendale Beeline Providing local public transportation throughout Glendale.

“Express Route 12” links Glendale with Burbank’s RITC and Metrolink trains; the cash fee for this Express Route is $1.00. Metro passes and transfers are accepted on all routes.

60

818/548-3960 www.glendalebeeline.com beeline@glendaleca.gov

City of Burbank SENIOR RESOURCE GUIDE

PUBLIC TRANSIT SERVICES - SENIOR & DISABLED INCLUDED (continued) Glendale Dial-A-Ride A curb-to-curb transportation service for Glendale residents who are 65 years of age or older. Disabled residents of any age are also served. Certification of disability from a doctor is required if resident is under 65 years of age.

Los Angeles Department of Transportation (LADOT) LADOT operates routes connecting Burbank with downtown Los Angeles, Pasadena and the west San Fernando Valley.

All LADOT buses are wheelchair accessible.

818/247-0691

www.ladot.lacity.org

TRANSPORTATION

TRANSPORTATION

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APPENDIX

64

City of Burbank SENIOR RESOURCE GUIDE

RESOURCE

(800)477-5977

(877) 428- 8844 (800) 548–6047

(213) 389-2077

Housing Rights Center 3255 Wilshire Blvd.

Suite 1150 Los Angeles, CA 90010 Hrc-la.org

Los Angeles County Housing Resource Center http://housing.lacounty.gov/

Los Angeles Homeless Service Authority (LAHSA) www.lahsa.org

Mental Health Advocacy Services, INC Mhas-la.org

(808) 848-1008

NOTES

This agency serves all of California, and can make free referrals for Retirement Inns, Nursing Homes, In- home Care, Apartments and other Senior Living alternatives.

Private, non-profit organization established in 1977 to provide free legal services to people with mental disabilities. MHAS assists both children and adults, with an emphasis on obtaining government benefits and services, protecting rights, and fighting discrimination.

SeniorGuidance.org provides comprehensive resources on various senior living options.

LAHSA offers services to people in the City or Los Angeles County who are homeless or are about to lose your home.

People who need emergency shelter should go directly to a place where they can be collected. Shelters open at night, usually after 5:00 pm.

Assisting Residents in Locating Housing Resources for Affordable, Special Needs and Emergency Housing

Support and promote fair housing through education, advocacy and litigation, to the end that all persons have the opportunity to secure the housing they desire and can afford, without discrimination.

Disability Rights California advocates, educates, investigates, and litigates to advance the rights, dignity, equal opportunities, and choices for all people with disabilities.

The California Department of Rehabilitation (DOR) is an employment and independent living resource for people with disabilities.

Non-profit, public interest law center which provides free legal services to low-income residents of Los Angeles County.

Bet Tzedek serves persons of all racial, religious and ethnic backgrounds.

Affordable Living for the Aging's mission is to provide safe, affordable housing alternatives for low-income older people -alternatives to living alone and to institutionalization.

The U.S. Department of Housing and Urban Development (HUD) has three programs to assist in obtaining affordable housing: the HOME program, the SHOP program, and the HOZ program. Please call for more information.

AARP Foundation is developing strategies to address the senior housing crisis and make all of our communities affordable and welcoming for people regardless of age or physical ability.

Provides information 24 hours a day. Provide information and referrals to many social service agencies in the county of Los Angeles.

A non-profit agency dedicated to promoting fair housing and works to implement programs designed to further equal opportunity in housing. Fair Housing serves San Fernando Valley, Santa Clarita, and portions of Los Angeles County.

To add a resource or organization, please send the information to CDDsupportteam@burbankca.gov or Community Development Department, 150 North Third Street, Burbank, CA 91502. Last updated December 6, 2018.

Since agencies move and change contact information from time to time, you should confirm the services before making your selection. Please call the agencies for additional information. If you discover an inaccuracy, we welcome the update information. Thank you!

Note: This is not an all-inclusive list. The intent is to provide a quick glance of the organizations, programs, and services in the community aimed to assist seniors and household that my face homelessness.

United States Elder Care Referral Agency http://www.askeldercare.com/company.htm

N/A

(800) 776-5746

Disability Rights California 350 S. Bixel St #290 Los Angeles, CA 90017 www.disabilityrightsca.org

SeniorGuidance.org

(818) 551-2141

Department of Rehabilitation 425 W Broadway #200 Glendale, CA 91204 http://www.rehab.cahwnet.gov/

(323) 939-0506

(323) 650-7988

Affordable Living for the Aging http://www.alaseniorliving.org/

Bet Tzedek Legal Services 3250 Wilshire Boulevard 13th Floor Los Angeles, CA 90010 https://www.bettzedek.org/

(213) 894-8000

(800) 775-6776

(800) 339-6993 or 2-1-1

CONTACT

(818) 373-1185

Affordable Housing Program (HUD) 611 West Sixth Street, Suite 801 Los Angeles, CA 90067 Hud.gov

AARP Foundation https://www.aarp.org/aarp-foundation/our-work/housing/

211 LA County 211la.org

Fair Housing Council of the San Fernando Valley 14621 Titus Street #100 Panorama City, CA 91402 http://www.fhcsfv.com/home.html

PROGRAMS & ORGANIZATIONS

Burbank Senior Advocacy Related to Housing Discrimination

APPENDIX I

RESOURCE

S - Program/Organization provides housing/shelter opportunities.

Burbank Coordinating Council P.O. Box 10126 Burbank, CA 91510

Armenian Relief Society 517 W. Glenoaks Blvd.

Glendale, CA 91202

Salvation Army 300 E. Angeleno Ave. Burbank, CA 91506

Emergency Housing and Shelters (administered by Los Angeles Homeless Services Authority) Location varies byprogram. www.lahsa.org

Housing Choice Voucher (HCV) Program (Section 8) 150 N. Third St. Burbank, CA 91502

Family Promise of the Verdugos P.O. Box 1307 Burbank, CA 91507 www.familypromiseverdugos.org

Burbank Temporary Aid Center (BTAC) 1304 W. Burbank Blvd.

Burbank, CA 91506 www.burbanktemporaryaidcenter.org

Burbank Housing Corporation (BHC) 1819 Grismer Ave. Burbank, CA 91504 www.burbankhousingcorp.org

S

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S

S

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S

(818) 843-3699

(818) 241-7533

(818) 845-7214

(800) 548-6047

(818) 238-5160

(818) 847-1547

(818) 848-2822

(818) 559-2336

CONTACT

Social & Supportive Employment

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Health/Wellness

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Transportation

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SERVICES

Referrals

NOTES

Provides groceries and necessities as well as gifts for needy families in the city during the holiday season.

Provides services including employment services and general social services particularly to immigrants. Also organizes food/clothing distribution during the holidays, bus tokens, and temporary emergency shelter. Twice a month, staff will visit the Burbank area.

Provides services including emergency food, personal hygiene kits, rental and utility assistance, referrals to other agencies, bus tokens and hot lunch for low-income families, individuals, and homeless.

This is the year-round Emergency Shelter Hotline with information primarily for Winter Shelter Program. If someone is experiencing homelessness, a victim of domestic violence, runaway, or in need of information on other services, please call the toll-free number.

Provides rent subsidy payments paid directly to landlords on behalf of very low income program participants. Waiting list currently closed.

Family Promise of the Verdugos assists situationally homeless families with children with temporary shelter, case management, and referrals to programs and resources. Call for information and availability ofspace.

A variety of services for Burbank residents.

Affordable and transitional housing. Social and supportive services offered to residents of transitional housing units. Due to the demand of affordable housing, Burbank Housing Corporation implements a waiting list system. Please call for additionalinformation regarding the waiting list.

CITY-ASSISTED PROGRAMS & ORGANIZATIONS

Purpose: This resource guide was developed to provide a summary of resources and services in the community available to Burbank homeless families and individuals and those at risk of homelessness.

Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness

APPENDIX II

APPENDIX

65

RESOURCE

City of Burbank SENIOR RESOURCE GUIDE

Workforce Connection 301 E. Olive Ave. #101 Burbank, CA 91502

Nutrition Program Joslyn Adult Center, McCambridge Recreation Center, and Tuttle Adult Center

Kids' Community Dental Clinic 400 W. Elmwood Ave. Burbank, CA 91506 www.kidsclinic.org

Housing Choice Voucher (HCV) Family Self-Sufficiency Program 150 N. Third St. Burbank, CA 91502

Family Service Agency of Burbank (FSA) 2721 W. Burbank Blvd.

Burbank, CA 91505 www.familyserviceagencyofburbank.org

Burbank Water andPower Lifeline and Utility User's Tax Exemption P.O. Box 631 Burbank, CA 91503

Burbank Unified School District Student Services 1900 W. Olive Ave. Burbank, CA 91506

Burbank Unified School District National School LunchProgram 1900 W. Olive Ave. Burbank, CA 91506

Burbank Police Department - Quality of Life Detail Citywide

Burbank Police Department - Mental Health Clinician Citywide

(818) 238-5627

(818) 238-5357 (818) 238-5365 (818) 238-5367

(818) 841-8010

(818) 238-5160

(818) 845-7671

(818) 238-3722

(818) 729-4467

(818) 729-4539

(818) 238-3000

(818) 238-3000

CONTACT

Social & Supportive

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Health/Wellness

Food

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NOTES

Job Resource Center and Business Assistance Center offering fax machines, Internet, and copier services for employment search purposes.

Supplemental Nutrition and Home-Delivered Meals available to adults age 60+.

Reservations suggested. Suggested donation of $2/meal per person if served on-site or $3/meal per person if delivered to aresidence.

Providing affordable and quality dental care to children.

Participants must receive assistance through the housing choice voucher, Section 8, program.

Professional clinical and psycho-educational services to the families of Burbank and neighboring communities at no or reducedcost.

Eligible customers include low-income senior citizens, low-income customers witha permanent disability or those who have a person with a permanent disability living in the household, and customers on life support.

Homeless Liaison ensures children in homeless families are enrolled in school; provides transportation to/from school; provides families with packet of resources.

Households must apply each school year for free or reduced-price meal benefits.

Application forms are available at each school office and at the Food Service Office, located in the School District Administration Building or online at www.busdfoodservices.com

Liaison between officers, residents, community organizations and the homeless population.

Makes referrals and other resources available for the homeless.

Licensed clinician from the Los Angeles County Department of Mental Health works with the Burbank Police Department to provide crisis management and mental health services to the Burbank community.

CITY-ASSISTED PROGRAMS & ORGANIZATIONS

Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness

APPENDIX II

Referrals

66

RESOURCE

S - Program/Organization provides housing/shelter opportunities.

Los Angeles County Department of Public Social Services 4680 San Fernando Rd. Glendale, CA 91204

Lord's Kitchen Location rotates every week at participating churches in Burbank.

Bet Tzedek Legal Services 12821 Victory Blvd.

North Hollywood, CA 91606

Basta, Inc. 2500 Wilshire Blvd., Suite 1050 Los Angeles, CA 90057

211 of LA County P.O. Box 726 San Gabriel, CA 91778

San Fernando Valley Rescue Mission 13422 Saticoy St. North Hollywood, CA 91605

L.A. FamilyHousing 7843 Lankershim Blvd.

North Hollywood, CA91605 www.lafh.org

Ascencia 1851 TyburnStreet Glendale, CA 91204 www.ascenciaca.org

S

S

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(818) 701-8200

(818) 769-0136

(213) 736-5050

211

(818) 785-4476

(818) 982-4091

(818) 246-7900

CONTACT

Food

Housing/Shelter Voucher

Financial Assistance

Social & Supportive

Health/Wellness

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Transportation

NOTES

The Department of Public Social Services serves low-income residents of Los Angeles County with the following benefits: temporary financial assistance and employment services for families and individuals; free and low-cost health care insurance for families with children, pregnant women and aged/blind/disabled adults; food benefits for families and individuals; and in-home services for elderly and disabled individuals. Certain individuals may be eligible for Eviction Prevention assistance.

Saturdays: 1st - Emmanuel Church (438 E. Harvard Rd.), 2nd - First Presbyterian (521 E. Olive Ave.), 3rd - Village Church (3216 W. Victory Blvd.), 4th - St. Jude’s Episcopal (111S. 6th St.), 5th - Westminster Presbyterian (542 N. Buena Vista St.)

Partner with the LA LGBT Center to provides services to transgender individuals including: name change, health insurance and benefits denials, evictions, discrimination, and shelter denials. They also prepare caregiver affidavits and have a rapid response team to support undocumented families. Advocate for human traffic survivors. Provides legal representation free of charge including the following areas of law: debt collection and bankruptcy, home equity fraud, medical, etc.

Tenants’ rights organization that provides general assistance to tenants, eliminates homelessness at its source, engages in tenant education and outreach, utilizes the judicial system to enforce housing laws, and eliminates substandard housing.

Free referral program for various needs and services of the chronically homeless: emergency food & shelter, health, disability, money management, counseling, welfare, legal referrals, transportation, mental health, andmore.

Rescue SOS program provides basic essentials of food, blankets, showers, and hygiene kits. Family Shelter Program provides shelter and case management plan to 28 individuals throughout San Fernando Valley.

Provides an integrated system of temporary shelter, affordable housing development (transitional, permanent, and homeownership), and comprehensive social services to homeless families andindividuals.

Formerly Glendale PATH Achieve. On-site supportive services and case management in areas including employment services, housing placement, and veteran services. Also provides housing services (emergency, transitional, and rapid re-housing).

OTHER PROGRAMS & ORGANIZATIONS

Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness

APPENDIX II

APPENDIX

67

City of Burbank SENIOR RESOURCE GUIDE

Employment

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Health/Wellness

Social & Supportive

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Helps individuals search and prepare for employment. The Job Service employment assistance programs and services help individuals experiencing difficulty in finding work and filing unemployment insurance claims.

Provides counseling for combat veterans on trauma, bereavements, and Military Sexual Trauma. Referral from VA not required.

Utility bill payment to low income households. Serves LA County zip codes including Burbank ZIP codes: 91502, 91505, 91521, 91522, 91523.

Provides GED classes, High School Diploma, Graphic and Web Design, Health Careers, Aviation, Industrial Careers, and more.

Patients must be enrolled in one of the following programs: MediCal Managed Care, FPACT/CDP (Mammograms), CHDP (Children), and other low-cost insurance programs offered by the County of Los Angeles Department of Public Social Services.

As the largest poverty agency in the Valley, provides emergency food, clothing, medical, vision and dental care, job skills training and job placement assistance, English as a Second Language classes, youth activities, and a Christmas program. They also offer toiletry kits for people experiencing homelessness each Tuesday in the lobby from *AM -2:30 PM. ID Required.

Free legal services on issues including domestic violence, employment, expungements, immigration, evictions, housing, and government benefits.

Utility bill payment assistance to low-income households. Serves LA County zip codes including Burbank zip codes: 91501, 91504, 91507, 91508, and 91510.

This is not an all-inclusive list. The intent is to provide a quick glance of the organizations, programs, and services in the community aimed at homeless or at-risk of homelessness families and individuals.

(818) 409-0476

(818) 892-9227

(213) 353-3982 ext 236

(818) 256-1400

(818) 763-8836

(800) 433-6251

(818) 897-2443 (818) 896-0246

(323) 721-4162

CONTACT

Legal

4

Since agencies move and change contact information from time to time, you should confirm the services before making your selection. Please call the agencies for additional information. If you discover an inaccuracy, we welcome the update information.To add a resource or organization, please send the information to CDDsupportteam@burbankca.gov or Community Development Department, 150 North Third Street, Burbank, CA 91502.

Note:

Verdugo Jobs Center 1255 S. Central Ave. Glendale, CA 91204

Sepulveda Vet Center 9737 Haskell Street North Hills, CA 91343

Pacific Asian Consortium in Employment (PACE) 1055 Wilshire Blvd. #900 E Los Angeles, CA 90017

North Valley Occupational Center 11450 Sharp Ave. Mission Hills, CA 91345

Valley Community Clinic 6801 Coldwater CanyonAve. North Hollywood, CA 91605

Neighborhood Legal Services of Los Angeles County 1102 E. Chevy Chase Dr. Glendale, CA 91205

Meeting Each Need with Dignity (MEND) 10641 N. San FernandoRd. Pacoima, CA 91331

RESOURCE Low Income Home Energy Assistance Program (LIHEAP) Maravilla Foundation 5729 E. Union Pacific Ave. City of Commerce, CA 90022

Transportation

OTHER PROGRAMS & ORGANIZATIONS

Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness

APPENDIX II

Referrals

68