Senior Resource Guide 2018-2019

Senior Resource Information Guide 20182019

TABLE OF CONTENTS Note To Reader Article “The ABC’s of Aging” (Glossary of Terms) Hot-Line Telephone Numbers Counseling Alcoholism Alzheimer’s Cancer Caregivers Support Diabetes Mental Health Parkinson’s Disease Peer Counseling Peripheral Neuropathy Physical/Sexual/Financial Abuse Stroke

3 4-7 8 9-19 9 9-10 10 11 11 11-12 12-13 13 13 13-14 14

Substance Abuse General Counseling Information

15 15-19

Disabled Services Activities Education / Services Social Services Financial Consumer Programs and Services Financial Assistance Mortuary Financial Assistance Health Health Laws Related Information Home Health Equipment & Aides In-Home Care and Assistance Services Article “Burbank Noon Lions – Hearing Aid Program Insurance Insurance Advocacy and Assistance Health, Paramedic, Ambulance & Prescription Insurance Dental Care Hospitals, Clinics and Medical Centers

20-22 20 20-22 22 23-24 23 24 24 25-28 25-26 26-27 27 28 29-32 29 29-30 30 30-32 1

Rehabilitation/Physical Housing Information and Referrals Burbank Water and Power Residential Programs and Rebates Burbank Recycle Programs Burbank Public Works Assisted & Independent Living Facilities Legal Legal Services/Attorney Referrals Nutrition Grocery Services Home Delivered Meals Congregate Meal Sites Senior Services Adult Day Care Employment Assistance Recreation Sites (Burbank) Senior Centers Federal, State & County Officials Civic/Government Agencies General Services – State & Federal Agencies Education Food Bank and Shelter Services Social Services Transportation Public Transit Services Miscellaneous Information

32 33-37 33-34 34-35 35-36 36 36-37 28-29 28-29 40-41 40 40 41 42-50 42 42 43 43-45 46 47 47-48 48-49 49-50 50 51 51 52-57

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Note to Reader The Senior Resource Guide provides a listing of agencies and organizations in the Burbank community and surrounding cities offering services to older adults and their families. Not all providers are listed, however they may be able to give you other suggestions or referrals. Each agency/organization has a brief description of their services accompanied with the addresses and phone numbers.

When contacting the agencies/organizations, here are a few questions that you may want to ask: • What services does the agency provide?

• Are there any eligibility requirements for the service?

• Are there costs involved with the services?

• Is there a waiting list?

• How soon can you provide this service?

If there is more than one need that must be met, you may have to contact more than one agency. The guide can be used as a tool to narrow down your choices and help attaining the assistance that is needed.

The Senior Resource Guide contains valuable information and resources.

Every effort has been taken to verify the accuracy of the information included within the pages. However, addresses and organizations can change. Should you come across any discrepancies or errors please contact the Joslyn Adult Center at 818.238.5353 to correct the information.

NOTE: THE CITY OF BURBANK IS NOT ENDORSING ANY OF THE AGENCIES/ORGANIZATIONS PROVIDED IN THIS GUIDE.

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THE ABC’s OF AGING Eldercare Terms You Should Know Grappling with the decisions involved with caring for an elderly parent? It’s hard to try to find solutions that meet everyone’s needs. It’s nearly impossible if you don’t know the jargon and the acronyms. Here are some of the terms you need to know:  Activities of Daily Living (ADLs) – These include basic personal activities, such as bathing, eating, dressing, and using the toilet.  Acute – A condition of short and sharp course; opposite of chronic.  Adult Day Services – Programs offering social and recreational activities, supervision, health services and meals in a protective setting for older adults with physical or cognitive disabilities.  Adult Protective Services (APS) – APS investigates situations involving elders (ages 65 plus and dependent adults, physically or mentally impaired, ages 18 to 64), who are reported to be endangered by physical, sexual or financial abuse, abandonment, isolation, abduction, neglect or self-neglect. You may contact APS on their toll-free hotline at (877) 477-3646.  Advance Directive – A legal document in which people give o t h e r s instructions about their preferences with regard to health-care decisions in case they become incapacitated in some way. Two types of advance directives are a “living will” and a “durable power-of-attorney” for health care.  Assisted Living Facility (also called Personal or Residential Care Home) – Bridges the gap between independent living and skilled nursing home care. Typical residents are elders needing assistance with daily activities but not constant nursing care. A variety of amenities may be offered.  Care/Case Manager (CM) – Geriatric care/case managers assess clients’ needs, create service plans, and coordinate and monitor services. Typically, care/case managers are specially trained and licensed nurses or social workers.  Chronic – A medical condition of long duration, denoting a disease of slow progress and long continuance.  Community Care – Programs and services in your own community that can assist you in caring for an elder. Includes informal networks, such as friends and neighbors; information and referral services; case management services (found at hospitals and social services agencies); transportation services; nutritional services, such as Meals on Wheels; respite care (relief for caregivers); hospice care; and support groups.  Congregate Meals / Congregate Meal Programs – Nutrition services (usually lunch) in a group setting that is designed to maintain or improve the physical and social well-being of older adults.  Continuing Care Retirement Community (CCRC) – A retirement community 4

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offering multiple levels of care (independent living, assisted living, skilled nursing care) housed in different areas of the same campus. Requires payment of a monthly fee and often a large lump-sum entrance fee.

Custodial Care – Care that does not require specialized training or services.

Assistance with activities of daily living, as well as with self-administration of medications and preparing special diets.

Durable Power of Attorney – A document that names a person who will act as someone’s agent and who will make decisions on his or her behalf, if he or she is incapacitated. The power of attorney can be restricted to a specific area (such as health care) or can cover broad decision-making responsibilities. In order to grant a power of attorney, you must be competent. You do not lose the legal right to act on your own behalf. Consult an attorney for more details.

Emergency Response System/Personal Response System (ERS/PRS) – A call button usually worn by the older individual that can summon help in case of emergency. Also called lifelines or personal emergency response systems.

Gerontologist – A person who specialized in the study of the elderly. Usually have one or more advanced degrees in gerontology, social work or health and human services.

Guardianship – A court-appointed decision-maker to act on someone’s behalf because they are incompetent. May include guardianship of the person, estate (finances) or both. The guardian may or may not know this person, depending on the situation at the time of the appointment.

Health Insurance Counseling and Advocacy Program (HICAP) – HICAP provides counseling, advocacy, and assistance to Medicare beneficiaries about Medicare, private health insurance and related healthcare coverage plans. The program also provides public education on Medicare and health- coverage issues.

Home Delivered Meals – Also known as “Meals on Wheels”. Meals (usually lunch) provided to frail, elderly, home-bound residents of the community.

Designed to maintain or improve the physical and social well-being of older homebound adults.

Home Health Aide (HHA) – A semi-skilled professional, often employed by a home health agency, who provides in-home assistance with activities of daily living (ADLs).

Home Health Care – Includes a wide range of health-related services, such as assistance with medications, wound care, intravenous (IV) therapy and help with basic needs such as bathing, dressing, mobility, etc., which are delivered at a person’s home.

Homemaker Services – Help with light housekeeping, laundry, shopping, and meal preparation.

Hospice – Nursing, companion, counseling and personal care services for people with terminal conditions. May be located in a facility such as a nursing 5

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home or hospital, or services may be delivered at home.

Independent Living (also called Retirement Centers or Communities) – Offer a wide range of services and amenities, from transportation to medical appointments to on-site social activities and beauty salons. Residents typically live in individual apartments, receive some housekeeping services, take most meals in a community dining room and require no assistance with activities of daily living (ADLs).

Information and Assistance (sometimes called Information and Referral) – Provides individuals with information about community resources and/or referrals to service programs or agencies.

Instrumental Activities of Daily Living (IADLs) – Household/independent living tasks that include using the telephone, taking medications and managing finances.

Intermediate Care Facility (ICF) – A health-care facility that provides care and services to individuals who do not need skilled nursing care, but whose mental or physical condition requires more than custodial care and services in an institutional setting.

Living Will – A document that states a person’s preference for future medical decisions, including the withholding or withdrawing of life sustaining treatments.

Long-Term Care (LTC) – A range of services designed to help people who have disabilities or chronic care needs. Services may be short term or long term, and may be provided in a person’s home, in the community or in a residential facility.

Long-Term Care Ombudsman Program – The primary responsibility of this program is to investigate and attempt to resolve complaints made by, or on behalf of, individual residents in long-term care facilities, e.g., skilled-nursing facilities, assisted living and group homes.

Managed Care – A health-care plan in which monthly premiums are paid for a complete package of services through a health maintenance organization (HMO) or similar type of provider.

Medicaid – Federal-and-state-funded program of medical assistance to lowincome individuals of all ages. There are income eligibility requirements for Medicaid.

Medicare – Federal health insurance program for persons age 65 and over.

Medigap – Insurance supplement to Medicare that is designed to fill in the “gap” left by Medicare (such as co-payments).

Multipurpose Senior Center (MPC) – Centers throughout the city and county of Los Angeles that provide a wide range of social and supportive services and act as focal points for the coordination of services for seniors and caregivers in the community.

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 Nursing Home – Provides skilled nursing and rehabilitative care for

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individuals who need 24-hour care and assistance with any ADL. May also be called skilled nursing facility (SNF), intermediate care facility (ICF) or custodial care facility (CCF). Not all nursing homes are Medicare-approved facilities.

Nutritional Health Assessment – Registered dieticians administer nutrition screening, counseling, and intervention services at congregate meal sites or homes of older adults found to be at high risk for nutrition-related health problems.

Older Americans Act (OAA) – A federal law enacted in 1965 to provide money for programs and direction for a multitude of services designed to enrich the lives of senior citizens.

Peer Review Organization (PRO) – Group paid by the federal government to review hospital treatment of Medicare patients. A patient has the right to appeal to a PRO if there is a question about care or length of stay.

Personal Care Assistance/Home Health Aide (PCA/HHA) – Non-medical services to assist older persons in the home, such as bathing, dressing, cooking, cleaning, laundry and running errands.

Qualified Medicare Beneficiary (QMB) – A state program that uses Medicaid money to pay the Medicare deductibles and co-payments for persons whose income is low enough to qualify. Qualifying income is above the poverty level.

Respite Care – Service in which trained professionals or volunteers come into the home or provide short-term care at a nursing facility (from a few hours to a few days) for an older person to allow caregivers some time away from their caregiving role.

Senior Companion – Adults age 60 and over provide companionship to older adults with special needs. Companions volunteer 20 hours per week. Stipend and travel expenses are provided (companions must meet income guidelines).

Spend Down – Medicaid financial eligibility requirements are strict and may require beneficiaries to spend down/use up assets or income until they reach eligibility level.

Telephone Reassurance – A program in which volunteers or paid staff call homebound elders on a regular basis to provide contact, support and companionship.

Title III Services – Services provided to individuals age 60 and older funded under Title III of the Older Americans Act. Services include congregate and home delivered meals; supportive services, such as transportation, information and referral, and legal assistance; in-home services, such as homemaker services, personal care and chore services; and health promotion and disease prevention services, such as health screenings and exercise programs. Contact the local area agency on aging to see what may be available in your elder’s region.

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Hot-Line Telephone Numbers Abuse and Family Violence: Adult Protective Services Elder Abuse Hotline 877/477-3646 Battered Women’s Shelter/YWCA of Glendale 888/999-7511 Domestic Violence 24-Hour Hotline 888/999-7511 Haven Hills 818/887-6589 Los Angeles County Domestic Violence Hotline 800/978-3600 Los Angeles County Elder Abuse Hotline 800/992-1660 Los Angeles Rape and Battery Hot Line 310/392-8381 YWCA of Glendale 818/242-4155 Counseling Services: 211 of L.A. County (Formerly Info Line of Los Angeles) Dial 211 Alcoholics Anonymous of the Valley - 24 Hour Emergency Services: Adult Protective Services Elder Abuse Hotline Los Angeles County Domestic Violence Hot Line Los Angeles County Elder Abuse Hot Line Los Angeles Poison Control Los Angeles Rape and Battery Hot Line

818/988-3001 800/992-1660 800/978-3600 800/992-1660 800/876-4766 800/656-4673

Financial Assistance: 211 of L.A. County Health Care Services: Medicare Information – Available 24 hours a day [National] HIV and AIDS Hot Line (CDC) [National] HIV and AIDS Hot Line (CDC) TTY Mental Health: Los Angeles County Department of Mental Health Suicide Prevention Hotline:

Dial 211 800/633-4227 800/367-2437 888/225-2437 800/854-7771 800/273-8255

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COUNSELING ALCOHOLISM Al-Anon Family Groups 818/760-7122 The Al-Anon Family Groups are a fellowship of relatives and friends of alcoholics who share their experience, strength, and hope, in order to solve their common problems.

We believe alcoholism is a family illness, and that changed attitudes can aid recovery." www.alanonla.org Alcoholics Anonymous of the Valley 24/7 - 818/988-3001 This agency provides information regarding group meetings in the Valley area for persons with drinking problems. www.sfvaa.org National Council on Alcoholism & Drug Dependence 818/997-04146 166 Vesper Avenue Mon-Fri 8:30 a.m. – 5:30 p.m.

Van Nuys, CA 91411 Provides community based education and prevention services, including treatment, to individuals and families affected by alcoholism and/or drug dependency. www.Ncadd-sfv.org ALZHEIMER’S Alzheimer’s Association 24/7 Helpline: 800/272-3900 Main Office 323.309.8821 9606 S. Santa Monica Blvd - Suite 200 Beverly Hills, CA 90210 Provides community programs and support services for all those affected by Alzheimer’s and other dementias.

Alzheimer’s Greater Los Angeles Helpline: 844/435-7259 4221 Wilshire Blvd- Ste 400 Los Angeles, CA 90010 Improving the lives of local families affected by Alzheimer’s/Dementia by increasing awareness, delivering effective programs/services, providing compassionate support, and advocating for quality care and a cure. www.alzgla.org

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Leeza’s Care Connection @ Providence Saint Joseph Medical Center 818/847-3686 501 S. Buena Vista St Burbank, CA 91506 Spanish: 818/847-3728 Tue 10:00 a.m. – 2:00 p.m.

Wed, 10:00 a.m. – 2:30 p.m./6:00-7:30 p.m.

Thu, 10:00 a.m.-3:00 p.m.

Fri, 10:30 a.m.-1:30 p.m.

A free community gathering place for family caregivers who come together to develop a new set of skills that help them become stronger, more resilient and grounded with their new life of change and the demands of caregiving. www.leezascareconnection.org/providence-saint-joseph CANCER American Cancer Society, California Division 24 Hour Line - 800/227-2345 The American Cancer Society is the nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives, and diminishing suffering from cancer through research, education, advocacy and service. www.cancer.org Providence Disney Cancer Center-Support Groups Main line: 818/748-4701 181 South Buena Vista Street Burbank, CA 91505 Cancer Patient Support Group Tue, 5:30–6:00 p.m.

Caregiver Support Group Tue, 4:00–5:00 p.m. *Free and low cost classes available www.california.providence.org/saint-joseph/services/cancer/patient-family-support Providence Holy Cross General Cancer Support Group 818/496-1916 15031 Rinaldi Street Mission Hills, CA 91345 Support groups for patients, family, and caregivers. www.california.providence.org/holy-cross/services/cancer/patient-familysupport/support-groups Relay for Life of Burbank 500 North Victory Blvd.

Burbank, CA 91502 Relay for Life raises cancer awareness and raises funds for the American Cancer Society’s patient programs, services, and cancer research. www.relayforlife.org/BurbankCA 10

CAREGIVERS SUPPORT Leeza’s Care Connection - See page 10 Providence Disney Cancer Center – See page 10 USC Family Caregiver Support Center 855/872-6060 USC School of Gerontology Mon-Fri, 8:30 a.m. – 5:00 p.m.

3715 McClintock Ave Los Angeles, CA 90089 Offers help and support to caring family and friends of all cultures and communities in LA County. Services are low to no-cost to family caregivers and friends who help someone over the age of 60. www.fcscgero.org DIABETES American Diabetes Association

Mon–Fri 8:30 a.m. – 8:30 p.m. (EST) 800/342-2383 Local Office: 323/966-2890 The American Diabetes Association is the nation's leading nonprofit health organization providing diabetes research, information and advocacy. www.diabetes.org MENTAL HEALTH Depression and Bipolar Support Alliance 800/826-3632 730 N. Franklin St, Suite 501 Chicago, IL 60654-7225 DBSA is a patient-directed organization focusing on depression and bipolar disorder. It provides hope, help, support, and education to improve the lives of people who have mood disorders. www.dbsalliance.org Family Service Agency of Burbank 818/845-7671 2721 West Burbank Boulevard Mon-Fri 9:00 a.m. – 9:00 p.m.

Burbank, CA 91505 Sat 8:00 a.m. – 6:00 p.m.

A non-profit social service agency dedicated to providing quality mental health care for all and eliminating domestic violence and all other forms of interpersonal violence.

We provide crisis intervention, clinical counseling and violence prevention services and education. www.familyserviceagencyofburbank.org

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Los Angeles County Department of Mental Health Program 213/351-7284 Older Adult – GENESIS Program Fax: 213/427-6161 550 S. Vermont Avenue, 6th Floor Mon-Fri 7:00 a.m. – 5:30 p.m.

Los Angeles, CA 90020 Offers mobile older adult (60+) mental health evaluation, advocacy and linkage teams. English, Spanish, and Armenian spoken. dmh.lacounty.gov * Mental Health- Hotline (Operates 24 hours/day, 7 days/week) 800/854-7771 Mental Health America 24/7 Crisis Center - 800/273-8255 MHA is the nation's leading community-based nonprofit dedicated to addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans. They will help you find resources for prevention services, early identification and intervention, integrated care, services, and support for those who need it. www.mentalhealthamerica.net National Alliance on Mental Illness (NAMI) National: 916/567-0163 Glendale Warm Line (leave message): 213/797-0494 NAMI California is a grassroots organization of families and individuals whose lives have been affected by serious mental illness. The Glendale Agency offers support groups, education classes, And advocacy to give help and hope to those living with a mental illness, their families, and loved ones.

California: namicalifornia.org Glendale: namiglendale.org Stepping Stones at Verdugo Hills Hospital 818/952-2270 1812 Verdugo Boulevard Glendale, CA 91208 The Stepping Stones geropsychiatric program provides assessment, therapies, and a full continuum of care to meet the personalized mental health needs of older adults and their families. www.vhhospital.org PARKINSON’S DISEASE American Parkinson Disease Association - National 800/223-2732 APDA is the country’s largest grass roots organization serving America’s 1.5 million persons with PD and their caregivers. Its unique dual mission, “Ease the Burden – Find the Cure” for Parkinson’s disease supports specific scientific research and provides patient/caregiver support and education. www.apdaparkinson.org

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The NeuroCommunity Foundation 818- 745-5051 For information about Parkinson’s disease and movement disorders, support groups, wellness programs, education events, and local resources in northern Los Angeles county, Ventura county, Central Coast & Central Valley, call 818- 745-5051 to speak with Jan D Somers MSW LCSW BCD, Education Director, Parkinson’s and Movement Disorders Information Center at CARE, The NeuroCommunity Foundation. www.neurocommunity.org Parkinson’s Disease Support Group – (Lifetime Companion Services) 818/557-6200 455 E Angeleno Avenue 2nd Wed of the month Burbank, CA 91501 12:30-2:00pm Meetings are open to those with Parkinson’s as well as friends, caregivers and family members. Speakers with expertise in Parkinson's disease will be provided and participants will be able to share their own experiences with the group. Please call to confirm meetings. Meets at Belmont Village in Burbank.

PEER COUNSELING Providence Senior Outreach Program To Counsel - 818/847-3845 6801 6801 Coldwater Canyon To Drive 818/847-3846 North Hollywood, CA 91605 Mon-Fri, 8:30 a.m. – 5:00 p.m. The Providence Senior Outreach Program provides Senior peer counseling for those who are feeling depressed, sad, anxious, grieving the loss of a loved one, facing difficulties with aging, adjusting to chronic health conditions, family conflict, and financial issues.

PERIPHERAL NEUROPATHY Ambor Schanzer Fight Against Neuropathy 323/835-4736 10153 ½ Riverside Drive, Suite 499 Toluca Lake, CA 91602 Raising awareness and raising funds for peripheral neuropathy because nothing’s as comforting as a cure. nervylisa@gmail.com PHYSICAL / SEXUAL / FINANCIAL ABUSE Battered Women’s /YWCA of Glendale

888/999-7511

Domestic Violence 24-Hour Hotline

888/999-7511

Long-Term Care Facilities Ombudsman Program

818/444-0315

Haven Hills - Domestic Violence

818/887-6589

Los Angeles County Domestic Violence Safety Hotline

800/978-3600 13

Elder/Dependent Adult Abuse

877/477-3646

Los Angeles County Elder Abuse Hotline 800/992-1660 3333 Wilshire Boulevard 4th Floor 24 Hour Line Los Angeles, CA 90010 877/477-3646 This agency assesses phone / mail reports of senior abuse (may include physical, psychological, financial neglect, exploitation). A social worker will usually make contact within 24-48 hours, sooner in emergency cases. Open to all LA County residents.

Veterans – Sepulveda Ambulatory Care

818/891-7711 Fax: 818/895-9559 The Sepulveda Ambulatory Care Center & Nursing Home offers a state-of-the-art ambulatory care facility and provides care to approximately 17,000 patients. http://www.VA.gov Victims - Witness Assistance Program

800/380-3811 818/374-3075 This agency assists victims of Elder Abuse, Sexual Assault, Hate Crimes or any Violent Crime in obtaining therapy, court support, funds for medical bills and lost wages.

WISE & Healthy Aging – Long Term Care Ombudsman Program 818/444-0315 16461 Sherman Way, Suite 177 Van Nuys, CA 91406 www.wiseandhealthyaging.org STROKE National Stroke Association 800/787-6537 Providence Holy Cross Stroke Support Group 818/496-4467 15031 Rinaldi Street4:00 p.m. – 5:30 p.m.

Last Wednesday of the month Mission Hills, CA 91345 Support groups help stroke survivors, their families, and close friends cope with the aftermath of a stroke through education and discussion. www.stroke.org Providence Saint Joseph Stroke Support Group 818/847-4794 501 South Buena Vista Street (5th Floor North Tower -Acute Rehab Conference Room) Burbank, CA 91505 This group provides information on stroke recovery, resources and a forum to learn new coping skills. Meets the fourth Wednesday of each month, 2:30-3:30 p.m.

Stroke Association of Southern California

310/575-1699 www.strokesocal.org 14

SUBSTANCE ABUSE Al-Anon Family Groups Call for meeting locations and times.

4936 Lankershim Bld. North Hollywood, CA 9160 Alcoholics Anonymous of the Valley Call for open meeting locations and times.

24 Hours A Day 818/760-7122 www.alanonla.org 24 Hours A Day 818/988-3001 www.sfvaa.org

National Council on Alcoholism & Drug Dependence 818/997-04146166 Vesper Avenue Mon-Fri 8:30 a.m. – 5:30 p.m.

Van Nuys, CA 91411 Provides community based education and prevention services, including treatment, to individuals and families affected by alcoholism and/or drug dependency. www.Ncadd-sfv.org DiDi Hirsch Community Mental Health Center Glendale 818/244-7257 Older teens, adults, and senior adults also may access a wide range of mental health services. Glendale Center also has a drug diversion program, which enables individuals mandated by the court to take a 20-week course in lieu of sentencing. Yet another program is focused on adults on federal probation, or awaiting sentencing, who receive evaluation and treatment for mental illness and addiction. The location also has a Wellness Center. Services offered at Glendale: Child & Family, Adults, Older Adults, Transitional Age Youth, Wellness Center. http://www.didihirsch.org GENERAL COUNSELING INFORMATION Alzheimer’s Association 24/7 Helpline: 800/272-3900 Main Office 323.309.8821 9606 S. Santa Monica Blvd - Suite 200 Beverly Hills, CA 90210 Provides community programs and support services for all those affected by Alzheimer’s and other dementias.

Ambor Schanzer Fight Against Neuropathy

323/835-4736

American Heart Association

800/242-8721 (Local Office) 213/291-7000 The mission of the American Heart Association is to reduce disability and death from cardiovascular diseases and stroke. www.heart.org American Liver Foundation 212/668-1000 (Local Office) 310/670-4624 15

The American Liver Foundation (ALF) is the nation's leading non-profit organization promoting liver health and disease prevention. ALF provides research, education and advocacy for those affected by liver-related diseases, including hepatitis. www.liverfoundation.org American Lung Association 800/586-4872 The mission of the American Lung Association is to prevent lung disease and promote lung health. www.lungusa.org www.lungusa.org/associations/states/california Arthritis Foundation 323/954-5750 800 West 6th Street, Suite 1250 Los Angeles, CA 90017 The Arthritis Foundation is expanding our reach to assist even more people with arthritis. We offer trusted information, powerful health tracking tools and ways to connect with others. The Foundation works with health care providers and other partners to strengthen our educational and interactive offerings. We’re also building a state-of-the-art digital enterprise so people with arthritis can customize their online experience, find local resources and live better than ever. www.arthritis.org Better Hearing Institute 800/327-9355 Resources to help you better understand hearing loss, its causes, consequences, and treatment options; recognize, treat, and manage hearing loss. Offers Information on the latest advances in hearing aids and complementary technologies. www.betterhearing.org Braille Institute 800/272-4553 or 741 North Vermont Avenue LA Center 323/663-1111 Los Angeles, CA 90029 Mon-Fri 8:30 a.m. – 5:00 p.m.

Educational and adaptive services and supplies for people who are blind and visually impaired, Braille maps, tactile graphics, certified Braille embossing and a library of books on tape and descriptive videos. Over 200 classes are offered, free of charge. The Institute also provides low vision consultations, comprehensive programs for children, birth to all ages, youth programs and career services. www.brailleinstitute.org *Braille Institute Library Service 800/808-2555 www.braillelibrary.org Elder Abuse Hotline-LA County Area Agency on Aging

800/992-1660

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Friends of the Family 818/988-4430 15350 Sherman Way #140 Mon-Thu 9:00 am – 9:00 pm Van Nuys, CA 91406 Sat 9:00 a.m. – 3:00 p.m Non-profit agency that provides individual, family, couple counseling and a variety of different counseling groups. www.fofca.org Glendale Memorial 50 plus Program 818/502-2378 1420 South Central Ave. Glendale, CA 91204 This program is designed to help 50 and over maintain an active, healthy and independent lifestyle. Members receive valuable benefits such as seminars, health screenings, senior peer counseling, cafeteria discounts, and more! Free membership www.dignityhealth.org/socal/locations/glendalememorial/classes-and-events LightHouse (for the Visually Impaired) 415/431-1481 The LightHouse promotes the independence, equality and self-reliance of people who are blind or visually impaired through rehabilitation training and relevant services, such as access to employment, education, government, information, recreation, transportation and the environment. www.lighthouse-sf.org Lupus Foundation of America

800/558-0121 www.lupus.org

Medicare Telephone Hotline 800/633-4227 This agency deals with Medicare issues, provides information on medigap insurance and policies, provides second opinions and accepts reports of illegal sales of medigap insurance policies and Medicare fraud. www.medicare.gov Mental Health America National Council on Alcoholism & Drug Dependency

National Institute on Aging Information Center

www.mentalhealthamerica.net 818/997-0414 www.ncadd-stv.org 800/222-2225 www.nia.nih.gov

National Jewish Health Center (Lung, Allergic and Immune Disease Information)

800/222-5864 www.nationaljewish.org

National Kidney Foundation/Information Center

800/622-9010 www.kidney.org 17

National Multiple Sclerosis Society of Southern California and Nevada 5150 W. Goldleaf Circle Suite 400 310/479-4456 Los Angeles, CA 90056 Mon-Fri 9:00 a.m. – 5:00 p.m.

We mobilize people and resources to drive research for a cure and to address the challenges of everyone affected by MS. In California we have offices in Los Angeles, Bakersfield, Fresno, Santa Barbara, and Palm Desert. In Nevada we have offices in Las Vegas and Reno. Languages spoken: English and Spanish. www.nationalmssociety.org/Chapters/CALl National Organization for Renal Disease (NORD) (818) 445-9792 11018 Aqua Vista Street – Suite 19 Email: nord4kidneydisease@yahoo.com Studio City, CA 91602 Provides free early warning health screenings and health education for kidney function, blood glucose, and high blood pressure. Provide related educational materials including nutrition and organ donation. All health care services are free. www.kidney.org National Osteoporosis Foundation Foundation

National Stroke Association

Neuropathy – Ambor Schanzer Fight Against Neuropathy

800/231-4222 www.nof.org 800/787-6537 www.stroke.org 323/835-4736 www.neurophathy.org

Providence Saint Joseph Medical Center-Support Group 818/847-4606 Spiritual Care Department – Healing Journey 501 South Buena Vista Street Burbank, CA 91505 Journeying down the path of grief can feel overwhelming when you are walking by yourself. Join with others and share your stories to help you heal. “Healing Journey” runs at various times throughout the year for 8 sessions. Participants must call before the start of each session, as group sizes are limited.

Senior Support Group 818/238-5353 Joslyn Adult Center Tuesdays 2:00 p.m.

1301 West Olive Avenue Burbank, CA 91506 Addresses life changes, bereavement, new relationships, fears, and letting go of inhibitions. Please call FIRST for seating.

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Women and Changes Support Group: Joslyn Adult Center 818/238-5353 st 1301 West Olive Avenue Meets 1 TH of the month @ 6:30p.m.

Burbank, CA 91506 3rd TH of the month @ 7:00p.m.

Addresses life changes such as aging children and parents, marital and physical changes (weight, menopause, etc.). If you are interested, please call to sign up. Additional fee required.

You Are Not Alone: Joslyn Adult Center 818/238-5353 1301 West Olive Avenue Tuesdays @ 12:00p.m.

Burbank, CA, 91506 Topics include: life transitions, loss and grief, loneliness and coping skills. Engaging and therapeutic experience that is tailored to each participant.

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DISABLED SERVICES ACTIVITIES Tri-Valley Special Olympics 818/342-0017 pm 24779 Valley St. Santa Clarita, CA 91321 Free sports training and competition for individuals with intellectual disabilities. Serves Calabasas and Agoura, and the San Fernando, Santa Clarita, and Antelope Valleys. www.sosc.org/scvtv EDUCATION/SERVICES Americans with Disabilities Act (ADA) Coordinator

818/238-5424 TDD line: 818/238-5035 Provides information on the ADA for businesses and individuals. Also refers services for the disabled.

Braille Community Center Program 818/238-5353 1301 West Olive Avenue Joslyn Adult Center Program Burbank, CA 91506 Tuesdays 9:00 –11:00 a.m.

The Braille Institute’s Community Outreach program is designed to help blind and visually impaired people live with dignity in a sighted world.

Braille Institute- See page 17 Build Rehabilitation Industries 818/845-3440 2205 North Hollywood Way Mon-Fri 8:00 a.m. – 4:00 p.m.

Burbank, CA 91505 818/898-0020 Provides vocational rehabilitation for persons with developmental or ambulatory physical disabilities.

Burbank Advisory Council on Disabilities 818/238-5372 Meetings are held in the Community Services Building: 150 N. Third St. Room 104 Burbank CA. Dark in July/August/December. Please call for additional information. www.burbankca.gov City of Burbank Library Services - Home Borrowers Program 818/238-5580 Burbank Library provides delivery of library books, large print books, magazines, tapes and CDs to residents who can’t come into the library due to illness or disability. Serves Burbank residents only www.burbank.lib.ca.us 20

California State University, Northridge (CSUN) 818/677-2578 Center on Disabilities Mon-Fri 8:00 a.m. – 5:00 p.m.

Bayramian Hall 110 18111 Nordhoff Street Northridge, CA 91330-8340 Through a wide array of services, the Center on Disabilities assists students to realize their academic and career goals. A team of disability and educational specialists are available to students on a year round basis. www.csun.edu/cod Cleaning for a Reason Foundation 877/ 337-3348 - Fax:(972)316-4138 211 S. Stemsons, Suite G Lewisville, TX 75067 Fighting cancer is difficult enough, but living with it is even tougher - and that's where the Cleaning for A Reason Foundation steps in. This non-profit offers free professional house cleaning and maid services to improve the lives of women undergoing treatment for cancer - any type of cancer. http://www.cleaningforareason.org/ Glendale Community College 818/240-1000 ext 5905 Center for Students with Disabilities-DSPS Program and Services San Rafael Building, 2nd Floor 1500 North Verdugo Road Glendale, CA 91208 Provides comprehensive spectrum of services including the following: academic/ personal counseling, disability assessment, adapted computer technology/instruction, interpreter & note taking services and mobility assistance. www.glendale.edu/dsps Greater Los Angeles Agency on Deafness (GLAD) Voice and TTY: 323/478-8000 2222 Laverna Avenue Videophone (VP) 866/932-8553 Los Angeles, CA, 90041 Mon-Fri, 8:30 a.m.–5:00 p.m.

The organization’s general purposes and powers are directed around the promotion of the social, recreational, cultural, educational, and vocational wellbeing of its deaf and hard of hearing constituents. www.gladinc.org - info@gladinc.org Independent Living Center of Southern California 818/785-6934 14407 Gilmore Street, Suite 101 Van Nuys, CA 91401 Non-residential agency providing a wide range of services to persons with disabilities.

Serving Glendale, Burbank, San Fernando Valley, Santa Clarita Valley and Northern LA County. English and Spanish spoken here. Sliding fee scale. www.ilcsc.org ilcsc@ilcsc.org 21

LA Valley College Disabled Student Programs and Services 818/947-2681 5800 Fulton Avenue Mon-Thurs. 8:00 a.m. – 4:00 p.m.

Valley Glen, CA 91401 Tuesdays 8:00 a.m.–7:00 p.m.

Provides supportive services to students with disabilities.

Fridays 8:00 a.m.–2:00 p.m. www.lavc.edu SOCIAL SERVICES Adult Protective Services-Elder Abuse Hotline 877/477-3646 3175 West Sixth Street 24 Hours a Day Los Angeles, CA 90020 Adult Protective Services (APS), is a state-mandated service program which investigates situations involving elders (age 65 or older) and dependent adults (physically or mentally impaired 18-64 year olds) who are reported to be endangered by physical, sexual or financial abuse, abandonment, isolation, abduction, neglect or self-neglect.

Any endangered elder or dependent adult is eligible for APS regardless of income. http://css.lacounty.gov Los Angeles County Elder Abuse Forensic Center -LACEAFC 877/477-3646 P.O. Box 31158 Los Angeles, CA 90031 The ACEAFC is a multidisciplinary team of professionals that provides expert and comprehensive case examination, documentation, consultation and prosecution of elder and dependent adult abuse cases. www.lacelderabuse.org Los Angeles County Office of Public Guardian 213/974-0515 320 West Temple Street, 9th Floor Los Angeles, CA 90012 Serves as guardian of the person or estate of an adult in the community who by reason of age or disability, is unable to properly manage and take care of him or herself or his or her property, and for whom no alternate guardian among family and friends can be identified.

Project HOPE (City of Burbank) 818/238-5370 Joslyn Adult Center Mon-Fri 8:30 a.m. – 4:30 p.m.

1301 West Olive Avenue Burbank, CA 91510 This service is provided by BVP volunteers to assist individuals to remain living independently with the following services: marketing, driving, companionship and telephone reassurance. Appointments are required. Please call for details.

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FINANCIAL CONSUMER PROGRAMS AND SERVICES Better Business Bureau of the Southland 909/825-7280 P.O. Box 970 315 N La Cadena Dr Colton, CA 92324-3052 This agency issues reliability reports on businesses, offers general advice and counseling and handles complaints about companies. www.bbb.org California State Office of the Attorney General 800/952-5225 P.O. Box 944255 Mon-Fri 9:00 a.m. – 5:00 p.m.

Sacramento, CA 94244-2550 This agency handles consumer complaints against corporations, as well as tax-issue questions and referrals for other consumer questions. www.oag.ca.gov Los Angeles County Department of Consumer Affairs 800/593-8222 14340 Sylvan Street Van Nuys, CA 91411 This agency provides assistance with landlord-tenant information, real estate warranties, credit information, automobiles, small claims procedures, identity theft, and mediation/dispute settlement. www.dca.lacounty.gov Department of Public Social Services – LA County 866/613-3777 4680 San Fernando Road Local: 626-569-1399 Glendale, CA 91204 Provides information regarding food stamps, MediCal, cash aid, and general relief. dpss.lacounty.gov/wps/portal/dpss/main/elderly-and-disabled Federal Trade Commission-Consumer Response Center Provides investment risk information and resources.

877/382-4357 www.ftc.gov

Social Security Administration 800/772-1213 1420 West Olive Avenue M, Tu, Th, F: 9:00 a.m.–4:00 p.m.

Burbank, CA 91506 Wed: 9:00 a.m.-12:00 n.

Provides retirement, survivors, and disability benefits. www.ssa.gov

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FINANCIAL ASSISTANCE Burbank Water and Power Department – Lifeline and/or Life Support Rate Programs 164 W. Magnolia Blvd.

818/238-3722 Burbank, CA 91502-1720 BWP offers special rates for Burbank's low-income senior citizens and customers with a permanent disability or those who have a person with a permanent disability living in the household. For information on these rates, including eligibility requirements. www.BurbankWaterAndPower.com Franchise Tax Board-State of California 800/852-5711 Automated Tax Payer Assistance Line. Homeowner/renter assistance, tax forms for California residents. www.ftb.ca.gov Jewish Free Loan Association (JFLA) 818/344-1072 5429 Lindley Avenue Email: info@jfla.org Tarzana, CA 91356 The JFLA is a non-profit agency founded in 1904, offering interest-free loans to people of all faiths, for medical, dental, home health care, and other various emergencies.

Please note that co-signers are required. Service Area: Los Angeles County and Ventura County www.jfla.org MORTUARY FINANCIAL ASSISTANCE Los Angeles Funeral Society 626/836-3545 695 West Sierra Madre Boulevard Mon-Thu 10:00 a.m. – 1:00 p.m.

Pasadena, CA 91109-2313 www.losangelesfuneral.org This non-profit membership society can help its members locate honest and fairly priced funeral services as well as give information on funeral related problems.

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HEALTH HEALTH LAWS RELATED INFORMATION California Partnership for Long-Term Care 800/227-3445 Mail Stop 4100 P.O. Box 997413 Sacramento, CA 95899-7413 The mission of the California Partnership for Long-Term Care is to increase the number of middle income Californians who have quality, long-term care insurance that prevents or delays their dependence on MediCal. http://www.dhcs.ca.gov/services Center for Health Care Rights (CHCR) 800/824-0780 520 South Lafayette Park Place, Suite 214 Mon-Fri 9:00 a.m. – 5:00 p.m.

Los Angeles, CA 90057 This private, nonprofit agency provides health insurance counseling, education and legal services to L.A. County Medicare eligible beneficiaries (senior citizens and people with disabilities). A Medicare counselor is available at Joslyn Adult Center by appointment only. Call 818/238-5353 for information. www.healthcarerights.org Health Services Advisory Group - Medicare Appeal Helpline 700 North Brand Avenue Suite 370 Glendale, CA 91203 Assists those with Medicare through the appeal process.

818/409-9229 844/472-4622 www.hsag.com

Neighborhood Legal Services – LA County 800/896-3202 - Local: 818/374-7108 6230 Sylmar Avenue (Room 350) Mon-Thu: 8:30 a.m.-12:00 n./1:30-4:30 p.m.

Van Nuys, CA 91401 Fri: 8:30 a.m.-12:00 n.

Family Law, Domestic violence, Housing (landlord/tenant), and other civil matters. http://www.nls-la.org Providence Saint Joseph Health Resource Center 888/HEALING 501 South Buena Vista – 1st Floor 818/432-5464 Burbank, CA 91505 Mon-Fri 8:30 a.m. – 6:00 p.m.

Provides health and wellness materials to public and handles class reservations for the Beyond 50 program. This agency also provides doctor referrals for both Providence Saint Joseph and Providence Holy Cross medical centers. www.providence.org

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WISE & Healthy Aging Long Term Care Ombudsman 818/444-0315 16461 Sherman Way, Suite 177 Van Nuys, CA 91406 Receives and investigates elder abuse complaints made by or on behalf of residents in long-term care facilities, adult residential care facilities and adult day health care facilities. www.wiseandhealthyaging.org HOME HEALTH EQUIPMENT & AIDES Beauty Bus 310/392-0900 2716 Ocean Park Boulevard, Suite 1062 Santa Monica, CA 90405 www.beautybus.org Provides in-home beauty and grooming services, free of charge, to men, women and children whose illness or condition prevents them from accessing a salon or spa. We offer one treatment for the client and one for the primary caregiver during each visit.

Clients may receive four services in each 12 month period free of charge.

Braille Institute- See page 17 Burbank Noon Lions “Ear of the Lion” is a Lions Club International non-profit program designed to meet the hearing needs of low-income individuals. Its purpose is to insure that no one walk around isolated from family and friends due to a correctable hearing loss because of a lack of funds. Please see more information on page 28. www.burbanknoonlions.com California Telephone Access Program 425 West Broadway, Suite 105 Glendale, CA 91204

800/806-1191 Spanish: 800/949-5650 TTY: 800/806-4474 9:00 a.m.–6:00 p.m.

State program provides free telephone equipment to California residents who have difficulty hearing, seeing, or remembering. Easy application process. For presentations or events please call (800) 995-6831. www.ddtp.cpuc.ca.gov California Telephone Relay Service (CRS) 800/735-2922 Speech to Speech Service (STS) Dial 711-24 Hours A Day This service provides live operators to voice for people who have difficulty being understood on the telephone. This service also works in reverse, so that anyone may initiate a call to a person with a speech disability. TTY equipment is necessary for service to be initiated. NO TTY to TTY calls accepted (only TTY to voice or voice to TTY). http://ddtp.cpuc.ca.gov/relay.aspx

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Convalescent Aid Society 626/793-1696 3255 East Foothill Boulevard Pasadena, CA 91107 Medical equipment on loan for in-home use. In continuous operation since 1923, the Convalescent Aid Society provides assistance to residents needing medical equipment for in-home use at no charge and without time restraints. www.cas1.org Dogs For Better Lives 800/990-3647 10175 Wheeler Road 541/826-9220 Central Point, OR 97502 Mon-Fri: 8:00 a.m. - 4:30 p.m.

This organization rescues dogs from shelters and trains them to provide assistance to those with hearing loss, autism, depression, stroke, PTSD, and panic and anxiety attacks. DFD also trains dogs to assist professionals (teachers, doctors, counselors, etc.) who work with people with disabilities. www.dogsforthedeaf.org Guide Dogs of America 818/362-5834 13445 Glenoaks Boulevard Mon-Sat 8:00 a.m.-4:30 p.m.

Sylmar, CA 91342 Closed 12:00-12:30 p.m.

This organization provides professionally trained guide dogs and instruction in their use, free of charge, to blind and visually impaired individuals so that they may continue to pursue their goals of independence and greater mobility. www.guidedogsofamerica.org Medic Alert Foundation This non-profit Foundation provides bracelets or necklaces listing personal medical conditions, as well as allergies and other pertinent medical information. Call for free information. www.medicalert.org IN-HOME CARE AND ASSISTANCE SERVICES Personal Assistance Services Council (PASC) 3307 N. Glenoaks Blvd Burbank, CA 91504

Toll Free: 877/565-4477 818/557-4103 TTY: 626/737-7512 Participant Help Line: 818/557-4102 Mon-Fri 8:00 a.m.-5:00 p.m.

The Personal Assistance Services Council (PASC) is the Public Authority for In-Home Supportive Services (IHSS) in Los Angeles County. info@pascla.org www.pascla.org

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Burbank Noon Lions Bring the Sound of Laughter to the Hearing Impaired Statistics show that 24 million in the US have a significant hearing loss, 2 million are under 18 and one-third of older Americans has hearing problems. Hearing loss is the third leading chronic disability following arthritis and hypertension in older Americans.

Many in the Burbank community, young and old, live in isolation due to hearing loss because of the prohibitive cost of purchasing hearing aids.

"Ear of the Lion" is a Lions Club International non-profit program designed to meet the hearing needs of low-income individuals. Its purpose is to insure that no one walk around isolated from family and friends due to a correctable hearing loss because of a lack of funds.

The program begins with the collection of used hearing aids in the community by Burbank Lion members. Local audiologists are recruited to participate in the Ear of the Lion's Network of Cooperation, providing licensed care for patient.

Potential recipients complete an application to determine eligibility.

Those qualifying are then given tests by an audiologist to determine their specific needs. Used hearing aids are cleaned, reconditioned and reshelled by a competent repair service to meet the client's prescription. Fittings and adjustments are provided by the audiologist and the Ear of the Lion recipient is once again able to hear - provided at no cost by the Burbank Lions, except for a per hearing aid loan fee.

Those interested in completing an eligibility application, know someone who may qualify or have one or more used hearing aids to donate for recycling, please contact Marva Murphy, at 818.955-8018 or email to: mm@2m4pr.com, or pick up an application at any of the three public sites around the city: Joslyn Adult Center; Burbank Central Library and Burbank Recycle Center.

www.burbanknoonlionsclub.org

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INSURANCE INSURANCE ADVOCACY AND ASSISTANCE Center for Health Care Rights (CHCR)- See page 25 Health Insurance Counseling and Advocacy Program (HICAP) 818/238-5353 Joslyn Adult Center 1301 West Olive Avenue Burbank, CA 91506 Assistance, free of charge, with questions and/or problems regarding health care insurance. Appointments are required. (See insert above).

State of California Department of Insurance 1-800/927-4357 (HELP) 300 South Spring Street, South Tower 8:00 a.m. - 5:00 p.m.

Los Angeles, CA 90013 Regulate insurance industry in California, provide consumer protection, consumers may call for any insurance related issues. We speak all languages. www.insurance.ca.gov U.S. Department of Health and Human Services 877/696-6775 National Health Information Center (NHIC) Mon- Fri 8:30 a.m. – 5:00 p.m.

This agency provides referral information on many areas of health care, including insurance. Call for information. www.hhs.gov HEALTH, PARAMEDIC and AMBULANCE, AND PRESCRIPTION INSURANCE Centers for Medicare and Medicaid Services Medicaid: 877/267-2323 Medicaid TTY: 866/226-1819 Medicare: 800/633-4227 Medicare TTY: 877/486-2048 CMS assures health care security for beneficiaries. In serving beneficiaries, we will open our programs to full partnership with the entire health community to improve quality and efficiency in an evolving health care system www.cms.gov Emergency Medical Services (EMS) Membership Program 818/238-3486 As a member of the program, your membership enrollment fee, as little as $5.00 per month, covers any deductible or co-payment you might incur resulting from emergency ambulance transportation by Burbank Fire Department paramedics. All permanent residents of Burbank are eligible to join. www.BurbankFire.us

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LARx Prescription Savings Program 877/367-5279 The LARx Prescription Savings Program is designed to lower the cost of prescription medications for the residents of the County of Los Angeles, California. There is no registration or qualifications required to use the LARx Prescription Savings Card.

Everyone qualifies! In addition, there is no membership fee and the card is ABSOLUTELY FREE! www.forlarx.com Safe Collection Center - Prescription Drugs Disposal 800/988-6942 2600 Colorado Boulevard, Glendale 90039 Sat & Sun 9:00 a.m.-3:00 p.m.

11025 Randall Street, Sun Valley 91352 Sat & Sun 9:00 a.m.-3:00 p.m.

Prescription drugs are NOT to be flushed down the toilet or thrown in the trash!

Currently the only locations for proper medication disposal near Burbank are SAFE Collection facilities run by the County of Los Angeles and participating pharmacies. www.nodrugsdownthedrain.org DENTAL CARE Denti-Cal 800/322-6384 Denti-Cal is the dental insurance branch of the Medi-Cal program. Denti-Cal can answer questions concerning coverage of dental related procedures and can provide information on the status of provider request for Denti-Cal approval. www.denti-cal.ca.gov HOSPITALS, CLINICS, AND MEDICAL CENTERS Glendale Adventist Medical Center - Live Well Senior Program 818/409-8091 1509 Wilson Terrace 818/409-8000 Glendale, CA 91206 Mon-Fri, 8:00 a.m. – 5:00 p.m.

Serving those 55+ by providing easy access to health care information resources, wellness, and prevention programs. Assist 55+ individuals and their caregivers to navigate through the health care system. We speak English, Spanish, and Armenian. www.adventisthealth.org/glendale/pages/services/live-well.aspx Glendale Health Center 818/500-5762 501 North Glendale Avenue Glendale, CA 91206 This county facility is located off the 134 freeway at the Glendale Avenue exit. Serviced

by MTA bus routes #90, 91 and 177. www.publichealth.lacounty.gov

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Glendale Memorial Hospital and Health Center 818/502-1900 1420 South Central Avenue Glendale, CA 91204 Glendale Memorial is a 334-bed facility and offers primary service lines in heart, breast cancer, spine, and women's health. www.glendalememorialhospital.org Olive View – UCLA Medical Center 818/364-1555 14445 Olive View Drive Sylmar, CA 91342 This county facility is located off the 210 freeway. Parking is available on campus at no cost. Serviced by MTA bus routes #90, 91 and 94. http://dhs.lacounty.gov/wps/portal/dhs/oliveview Providence Holy Cross Medical Center 818/365-8051 15031 Rinaldi Street Mission Hills, CA 91346 As a 254-bed, not-for-profit facility, Providence Holy Cross Medical Center offers a full continuum of health services, from outpatient to inpatient to home health care. www.california.providence.org/holy-cross Providence Saint Joseph Medical Center 818/843-5111 501 South Buena Vista Street 888/432-5464 Burbank, CA 91505 Full-service hospital, including a 24-hour emergency room, dedicated programs to cancer, cardiology, acute rehabilitation, and women’s services. www.california.providence.org/saint-joseph/ San Fernando Health Center 818/627-4777 1212 Pico Street San Fernando, CA 91340 This county facility is located on the corner of San Fernando Mission and Pico. Parking is available at the center at no cost.

Valley Care Community Consortium 818/904-5566 5th Floor Administration 7515 Van Nuys Boulevard Van Nuys, CA 91405 This county facility is located off either the 405 or 170 freeways. Exit Sherman Way and proceed north on Van Nuys Blvd. Parking is available at the facility at no cost. Serviced

by MTA bus routes #156, 169, 233 and 561. www.valleyccc.org 31

VA Medical Center, Sepulveda 818/891-7711 16111 Plummer Street, #11E Los Angeles, CA 91343 The center has specialty outpatient programs in spinal cord injury, stroke rehabilitation, women's health, preventative medicine, dentistry, mental health, and chemical dependency. www.losangeles.va.gov USC Verdugo Hills Hospital 818/790-7100 1812 Verdugo Boulevard Glendale, CA 9120 We are a 158-bed nonprofit medical facility featuring the finest in primary care services, diagnosis capabilities, and health-enhancement initiatives. www.uscvhh.org REHABILITATION / PHYSICAL National Spinal Cord Injury Association 800/962-9629 6701 Democracy Boulevard, Suite 300-9 8:30 a.m. – 5:00 p.m. EST Bethesda, MD 20817 Founded in 1948, the National Spinal Cord Injury Association is the nation's oldest and largest civilian organization dedicated to improving the quality of life for hundreds of thousands of Americans and their families living with the results of spinal cord injury and disease. www.unitedspinal.org Providence Saint Joseph Medical Center – See page 31

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HOUSING INFORMATION AND REFERRALS Affordable Housing Program (HUD) 213/894-8000 300 North Los Angeles Street, Suite 4054 Mon-Fri 8:00 a.m. – 4:30 p.m.

Los Angeles, CA 90012 The U.S. Department of Housing and Urban Development (HUD) has three programs to assist in obtaining affordable housing: the HOME program, the SHOP program, and the HOZ program. Please call for more information. www.hud.gov Affordable Living for the Aging 323/650-7988 2029 Century Park East Suite 4393 Mon - Fri 9:00 a.m. – 5:00 p.m.

West Hollywood, CA 90067 The mission of the Affordable Living for the Aging agency is to provide safe, affordable housing alternatives for low-income older people – providing alternatives to living alone and to institutionalization. http://www.alaseniorliving.org California Advocates for Nursing Home Reform 800/474-1116 650 Harrison Street, 2nd Floor San Francisco, CA 94107 Since 1983, California Advocates for Nursing Home Reform has been fighting for the rights of long-term care residents in California. www.canhr.org City of Burbank Housing Authority Department 818/238-5160 150 North Third Street Burbank, CA 91502 Agency handles HUD, Section 8, Subsidies and Landlord/ Tenant problems. www.burbankca.gov Fair Housing Council of the San Fernando Valley 818/373-1185 14621 Titus Street #100 Mon-Fri 8:30 a.m. – 5:00 p.m.

Panorama City, CA 91402 The Fair Housing Council of San Fernando Valley is a non-profit agency dedicated to promoting fair housing and works to implement programs designed to further equal opportunity in housing. Fair Housing serves San Fernando Valley, Santa Clarita, and portions of Los Angeles County. http://fhcsfv.com Family Promise of the Verdugos Assists homeless families with returning to work.

818/847-1547 http://familypromiseverdugos.org/ 33

Los Angeles Housing Department - City of Los Angeles Section 8

866/557-7368 www.hcidla.lacity.org

United States Elder Care Referral Agency 800/848-1008 (24/7) This agency serves all of California, and can make free referrals for Retirement Inns, Nursing Homes, In-home Care, Apartments and other Senior Living alternatives. www.askeldercare.com/company.htm BURBANK WATER AND POWER RESIDENTIAL PROGRAMS AND REBATES City of Burbank- Burbank Water and Power 164 West Magnolia Boulevard Burbank, CA 91501

818/238-3700

Home Rewards Rebate Program 818/238-3730 Save energy, water, and money! BWP offers cash incentives for purchasing energy and water efficient items that meet efficiency requirements including: washer, dishwasher, refrigerator/freezer, air conditioner, and other items. Call for more information.

Green Home House Call 866/365-7358 This complimentary service for Burbank residents provides weatherization, energy, and water efficiency products and services for your home. A trained energy and water expert will install FREE water and energy saving products and provide expert advice on how to make your home more efficient and environmentally friendly. www.burbankwaterandpower.com Made in the Shade 818/957-8196 This energy saving program provides Burbank residents with up to 3 shade trees to be planted on their property‌free of charge! BWP will also provide stakes, ties, and arbor guards in order to protect the tree trunks from lawn mowers and weed trimmers.

Low-Income Refrigerator Exchange Program 818/238-3730 To help low-income customers reduce their energy use, BWP’s Refrigerator Exchange Program provides free energy-efficient refrigerators in exchange for older, energyguzzling models.

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Refrigerator Round Up 888/333-3938 Let Burbank Water and Power environmentally recycle your secondary refrigerator or freezer and receive a $100 credit on your BWP bill. Must be full-size unit between 10 cubic feet and 26 cubic feet. Mini refrigerators, wine coolers, dorm coolers, commercial sized refrigerators are not eligible.

My Energy Use - Online Resources Go online to learn more about how your household uses energy. BWP’s new secure site has easy-to-read graphs showing your home’s hourly, daily, and monthly energy use. Seeing when you use energy can give you ideas about how to reduce your energy use and costs. www.burbankwaterandpower.com

SAVE A STAMP

Burbank Water and Power (BWP) and The Gas Company allows utility bill drop-offs at both the Joslyn Adult Center located at 1301 W. Olive Avenue, Burbank and at Don Tuttle Adult Center located at 1731 N. Ontario, Burbank Please call (818) 238-5353 for more information.

BURBANK RECYCLING CENTER PROGRAMS 818/238-3900 500 S Flower Street Burbank, CA 91502 The Burbank Recycle Center accepts the following material: All types of clean, dry paper, cardboard, glass, metal, and plastics #1, 2, 3, 4, 5, & 7. The center also accepts used motor oil, oil filters and anti-freeze as well as ink toner cartridges. Only Burbank residents are permitted to drop off electronic waste, batteries, and fluorescent light bulbs and tubes. www.burbankrecycle.org Recycle Center – Backyard Composting Workshops 818/238-3900 Join thousands of other Burbank residents who quietly turn leaves, grass, and food scraps into rich soil for the yard instead of sending them to the curb. Workshops are free and fun for the whole family. Complimentary compost bins are available to Burbank residents.

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Recycle Center - Tour the Burbank Recycle Center 818/238-3900 Learn where recycling has been and where Zero Waste is going. How does Burbank stack up to other cities and other countries? Tours are scheduled throughout the year so please call for dates and times.

BURBANK PUBLIC WORKS PROGRAMS Sewer Division-Sewer Lateral Rebate Program-“SLURP” (818) 238-3950 The City will give the property owner a $150 credit on sewer service charges for cleaning and video inspecting his/her sewer lateral. The proper maintenance of sewer laterals will help prevent sewer overflows – a benefit to everyone! www.burbankca.gov/departments/public-works ASSISTED AND INDEPENDENT LIVING FACILITIES Belmont Village Burbank 455 East Angeleno Avenue Burbank, CA 91501 Assisted Living facility offering recreational activities to residents.

Burbank Village Apartments 240 E Palm Ave. Burbank, CA 91502 Independent Senior Living – 55 and over.

Evergreen Retirement Home 225 Evergreen St Burbank, CA 91505 Assisted Senior Living

818/972-2405

818/843-2801

818/843-8268

www.evergreenretire.com

Olive Court Apartments 818/842-4646 1100 West Olive Avenue Fax: 818/842-5638 Burbank, CA 91506 Mon–Fri, 9:00am- 5:00pm/ Sat 10:00am-3:00pm Independent Senior Living – 55 and over. We speak English and Spanish. www.burbankseniorapartments.com Olive Plaza Apartments 818/238-9912 450 East Olive Avenue Fax: 818/845-8945 Burbank, CA 91501 Mon - Sat 8:00 a.m. – 5:00 p.m.

Independent Senior Living – 55 and over. We speak English, Spanish, and Armenian. www.burbankseniorapartments.com 36

Harvard Plaza 340 Harvard Plaza Burbank CA 91502

818/841-2521 Mon-Fri 10:00 a.m. – 5:00 p.m.

Park Avenue Apartments 818/848-8400 730 Whitnall Highway Fax: 866/750-3401 Burbank, CA 91505 Mon - Sat 9:00 a.m. – 4:00 p.m.

Independent Senior Living Apartments – 55 and over. www.burbankseniorapartments.com Media Village Silver Winds 325 North Third Street Burbank, CA 91502

818/848-5519

Pacific Manor 609 North Glenoaks Boulevard Burbank, CA 91502

818/846-2667

Senior Artist Colony 888/384-1130 240 East Vedugo Avenue Burbank, CA 91502 Facility dedicated to providing independent living in a creative art-inspired environment. www.seniorartistscolony.com The Heights 818/446-9838 2721 w Willow St Burbank, CA 91505 Assisted and Independent Senior Living www.srgseniorliving.com/communities/burbank-ca-heights Verdugo Towers 151 East Verdugo Avenue Burbank, CA 91502 .

818/567-0072 Mon-Fri 10:00 a.m. – 5:00 p.m.

Wesley Towers 201 East Verdugo Avenue Burbank, CA 91502

844\264-4083 Mon-Fri 10:00 a.m. – 5:00 p.m.

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LEGAL LEGAL SERVICES/ATTORNEY REFERRALS Bet Tzedek Legal Services 323/939-0506 3250 Wilshire Boulevard - 13th Floor Mon-Fri 9:00 a.m. – 5:00 p.m.

Los Angeles, CA 90010-1509 This agency provides legal representation to low-income residents of Los Angeles County, free of charge. For more information, see insert above. English, Spanish and Russian are spoken. www.bettzedek.org Burbank Bar Association and Lawyer Referral 818/843-0931 2219 West Olive Avenue Mon-Thu 9:30 a.m. – 4:30 p.m.

Burbank, CA 91502 If you need professional assistance of a lawyer but do not know how to find one, Burbank Bar will make an appointment for a one-half hour consultation ($35.00) with a qualified attorney on the area of law you require. Serving Burbank and surrounding communities. Attorneys on this agency’s panel have their background with the State Bar checked to make sure they are licensed, insured and have no history of disciplinary action.

Email: burbankbar@aol.com www.calbar.ca.gov California Public Utilities Commission 213/576-7000 320 West 4th Street, Room 500 Mon-Fri 8:00 a.m. – 5:00 p.m.

Los Angeles, CA 90013 and 505 Van Ness Avenue 800/848-5580 San Francisco, CA 94102 State regulatory agency overseeing privately owned utilities. We speak English, Spanish and other languages upon request. www.cpuc.ca.gov California State Bar Association - Los Angeles Office 213/765-1000 845 S. Figueroa St. Los Angeles, CA 90017-2515 Created by the state legislature in 1927, the State Bar is a public corporation within the judicial branch of government, serving as an arm of the California Supreme Court.

All State Bar members are officers of the court. www.calbar.ca.gov Consumer Services Center Provides legal, housing, and credit information.

800/593-8222 www.consumerservices.ca.gov 38

Disability Rights California 213/213-8000 350 S. Bixel St. #290 800/776-5746 Los Angeles, CA 90017 Advises the human and legal rights of people with disabilities. Their vision is to change the system so it values diversity, culture, and each individual. www.disabilityrightsca.org Glendale Bar Association Lawyer Referral Service 818/627-8477 P.O. Box 968 Mon-Thu 1:00 p.m. – 5:00 p.m.

Glendale, CA 91209-0968 Closed on Fridays Service to Glendale, Burbank, Pasadena, and surrounding communities. Assists by offering services and programs to educate the public on the law and finding qualified counsel to represent them.

Email: info@glendalebar.com www.glendalebar.com Medicare The official U.S. government site for Medicare.

800/633-4227 www.medicare.gov

Neighborhood Legal Services of Los Angeles County 800/433-6251 1104 E. Chevy Chase Drive Mon-Fri 9:00 a.m. – 5:00 p.m.

Glendale, CA 91205 Since 1965, Neighborhood Legal Services of Los Angeles County (NLS-LA) has provided free legal services to low-income residents. We serve all of Los Angeles County, including the San Fernando and San Gabriel Valleys, and the cities of Burbank, Glendale, Pasadena, Pomona, Antelope Valley, and Santa Clarita. www.nls-la.org Notary Service (at Joslyn Adult Center) 818/238-5353 1301 W. Olive Avenue 3rd Wednesday at 9:30 a.m.

Burbank, CA 91506 Kenneth L. Barnes Notary service is offered to those 55+ years old. Free with a current Burbank Senior Activity Card or $5.00 without an activity card. Appointments are required. Off-site notary services are also offered for a discounted fee.

Small Claims Advisory Program LA County Department of Consumer Affairs 500 West Temple Street, Room B-96 Los Angeles, CA 90012

800-593-8222 Outside LA County: 213/974-1452 24hr. recorded www.dca.lacounty.gov

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NUTRITION GROCERY SERVICES Burbank Certified Farmers Market – Downtown Burbank 818/847-4774 Olive and Glenoaks - parking is available in the Community Service building lot.

For the freshest fruits, vegetables, and flowers, visit the Farmer’s Market in Downtown Burbank every Saturday morning from 8:00 a.m. – 12:30 p.m. Whether you are looking for fresh produce or organic foods, the Burbank Farmer’s Market has a huge assortment of great products grown and made locally. Get there early for the best selection of produce and other great foods. Free Parking!

Email: info@burbankfarmersmarket.org www.burbankfarmersmarket.org Providence Senior Outreach Program- See page 13 *Home Delivery Service Project HOPE (City of Burbank) - See page 22 HOME-DELIVERED MEALS Home Delivered Meals of Burbank 818/238-5357 - (Mon-Fri Lunch Only) This agency provides meal delivery service to home-bound persons 60 and over. Proof of Burbank residency is required. The suggested donation per meal is $3.00.

Salvation Army / Meals on Wheels 818/246-5586 320 West Windsor Road Mon-Fri Lunch Only Glendale, CA 91204 This agency provides meal delivery to senior and disabled persons in Glendale, Montrose, La Crescenta, and La Canada (not available in Burbank). Meals are delivered between 11:00 a.m. and 1:00 p.m. daily, and each meal costs $6.00. www.glendale-ca.salvationarmy.org/ Valley Interfaith Council (VIC) - Meals on Wheels Program 11300 Glenoaks Boulevard Pacoima, CA 91331

Coordinator: 818/998-5350 818/834-6100 www.vic-la.org

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CONGREGATE MEAL SITES Glendale Parks and Recreation Adult Center 818/548-3775 201 East Colorado Boulevard 7 Days A Week - Lunch Only Glendale, CA 91205 This center provides on-site lunch for seniors’ weekdays at 11:30 a.m. Please call for sign-up information and meal costs.

Joslyn Adult Center – Nutrition 818/238-5357 1301 West Olive Avenue Mon-Fri - Lunch Only Burbank, CA 91506 This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information.

McCambridge Recreation Center 818/238-5378 1515 North Glenoaks Boulevard Mon-Fri Lunch Only Burbank, CA 91504 This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information.

Sherman Oaks/East Valley Adult Center 818/981-1284 5056 Van Nuys Boulevard Mon-Fri 8:00 a.m. – 4:00 p.m.

Sherman Oaks, CA 91403 This center provides on-site lunch for seniors. This center provides on-site lunch for persons 62 and older weekdays at 11:30 p.m. Each meal costs $2.50. Call for sign-up information.

Tuttle Adult Center 818/238-5367 1731 North Ontario Street Mon-Fri (Lunch Only) Burbank, CA 91505 This center provides on-site lunch for seniors 60+. A $2.00 donation is suggested for each day’s meal. Call for time and sign-up information.

Valley Storefront General: 818/984-1380 12821 Victory Boulevard Dining Center: 818/980-2336 North Hollywood, CA 91606 Mon-Fri 11:30 (Lunch Only) This center provides counseling support groups, case management, information and referrals, and activities for seniors. There is a meal site serving hot lunch daily.

Suggested donation for each meal is $2.25. Seating daily at 11:30 a.m. Call for times and sign-up information.

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SENIOR SERVICES ADULT DAY CARE Easter Seals Adult Day Program Burbank: 4001 West Alameda Avenue Burbank, CA 91505 Glendale: 710 West Broadway Glendale, CA 91204 Day care services for older adults and disabled persons.

818/524-2085

818/551-0128

www.easterseals.com

ONEgeneration Daycare 818/705-2345 17400 Victory Boulevard Mon-Fri 7:00 a.m. – 6:00 p.m.

Van Nuys, CA 91406 This nationally accredited adult daycare program provides the necessary solution for dependent adults and their families. Their greatest value is preserving independence for seniors in their community. www.onegeneration.org EMPLOYMENT ASSISTANCE City of Burbank - WorkForce Connection 818/238-5627 301 E Olive Avenue, Suite 101 Mon-Thu 8:00 a.m. – 6:00 p.m.

Burbank, CA 91502 Fri 8:00 a.m. – 5:00 p.m.

Free job services: computers, job postings, referral services, workshops, interview/training center, photocopier, fax, telephones, and library. www.burbankca.gov/departments/management-services/workforce-connection LA County Job Information Hotline 800/970-5478 This agency provides a list of job openings for citizens seeking employment within Los Angeles County. hr.lacounty.gov/ Verdugo Jobs and Assessment Center 818/409-0476 1255 South Central Avenue Fax: 818/409-0496 Glendale, CA 91204 Mon-Fri, 8:00 a.m. – 5:00 p.m.

Assists with internet job searches, and provides employment library, job bulletins, assistive technology, and workshops. A phone is also available for job searches.

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RECREATION SITES (Burbank) Burbank Creative Arts Center 1100 West Clark Avenue Burbank, CA 91506

818/238-5397

Burbank Tennis Center 1515 North Glenoaks Boulevard Burbank, CA 91504

818/843-4105

DeBell Golf Course 1500 East Walnut Avenue Burbank, CA 91501

818/845-0022

McCambridge Recreation - Swimming Pool 1515 North Glenoaks Boulevard Burbank, CA 91504

818/238-5381

Robert “Bud” Ovrom Community Center 601 South San Fernando Road Burbank, CA 91502

818/238-5435

Stough Canyon Nature Center 2300 Walnut Avenue Burbank, CA 91501

818/238-5440

Verdugo Park - Swimming Pool 3201 West Verdugo Burbank, CA 91505

818/238-5391

YMCA of Burbank 321 East Magnolia Boulevard Burbank, CA 91502

818/845-8551

SENIOR CENTERS Alicia Broadus-Duncan Multi-Purpose Center 11300 Glenoaks Blvd Pacoima, CA 91331

818-834-6100 Mon-Fri 8:00 a.m. – 4:00 p.m.

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Altadena Senior Center 560 East Mariposa Street Altadena, CA 91001 Arcadia Community Center 365 Campus Drive, P.O. Box 60021 Arcadia, CA 91007 Closed every other Friday

626/798-4971 Mon-Fri 8:00 a.m. – 5:00 p.m.

626/574-5130 Mon-Thurs. 7:30 a.m. – 5:30 p.m.

Fri 8:00am-5:00pm

Bernardi Multi-Purpose Senior Center 6514 Sylmar Avenue Van Nuys, CA 91406

818/997-8941 Mon-Fri 9:30a.m.–4:00 p.m.

Duarte Senior Center 1610 Huntington Drive Duarte, CA 91010

626/357-3513 Mon-Fri 9:00 a.m. – 2:00 p.m.

Glendale Parks and Recreation Adult Center 818/548-3775 201 East Colorado Street Mon-Sat 8:00 a.m. – 4:00 p.m.

Glendale, CA 91205 Nutrition: 7days 9:00 a.m. – 1:00 p.m.

Joslyn Adult Center 1301 West Olive Avenue Burbank, CA 91506 Joslyn Adult Center (Alhambra) 210 North Chapel Avenue Alhambra, CA 91801

818/238-5353 Mon-Fri 8:00 a.m. – 8:00 p.m.

Sat 9:00 a.m. – 4:00 p.m.

Sun 10:00 a.m. – 4:00 p.m.

626/570-5056 Mon-Fri 8:00 a.m. – 5:00 p.m.

Mid-Valley Senior Center 14450 Valerio Street Van Nuys, CA 91405

818/786-4282 Mon-Fri 9:00 a.m. – 4:00 p.m.

ONE generation Senior Enrichment Center 18255 Victory Boulevard Reseda, CA 91335

818/705-2345 Mon-Fri 8:00 a.m. – 5:00 p.m.

Pasadena Senior Center 85 East Holly Street Pasadena, CA 91103

626/795-4331

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Robert M. Wilkinson Multi-Purpose Senior Center 8956 Vanalden Avenue Northridge, CA 91324 Santa Anita Family Services Senior Center 603 South Myrtle Avenue Monrovia, CA 91016 Sierra Madre Senior Center 222 West Sierra Madre Boulevard Sierra Madre, CA 91024 South Pasadena Senior Center 1102 Oxley Street South Pasadena, CA 91030 Sparr Heights Community Center 1613 Glencoe Way Glendale, CA 91208 LUNCH 11:30 Suggested donation $2.50 Sunland Senior Center 8640 Fenwick Street Sunland, CA 91040

818/756-7741 Mon-Fri 8:30 a.m. – 4:30 p.m.

626/358-1185 Mon, Wed, Thu 8:00 a.m. – 5:00 p.m.

Fri 8:00 a.m. – 12:00 p.m.

626/355-7135 x227 Mon- Fri 10:00 a.m. – 2:00 p.m.

626/403-7360 Mon-Fri 8:00 a.m. – 5:00 p.m.

818/548-2187 Mon & Tue 8:00 a.m. – 5:00 p.m.

Wed & Thu 8:00 a.m. – 6:00 p.m.

Fri 8:00 a.m. – 3:00 p.m.

818/353-9571 Mon-Fri 9:00 a.m. – 3:00 p.m.

LUNCH 11:30 Suggested donation $2.50

Temple City Senior Services – Live Oak Park 10144 Bogue Street Temple City, CA 91780

626/579-0461 Mon-Fri 8:00 a.m. – 5:00 p.m.

Tuttle Adult Center 1731 North Ontario Burbank, CA 91506

818/238-5367 Mon-Fri 9:00 a.m. – 2:30 p.m.

Valley Storefront 12821 Victory Boulevard North Hollywood, CA 91606

818/984-1380 Mon-Thurs. 8:30am-5:30pm.

Fri 8:30am-3:30pm.

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Federal Elected Officials Honorable Donald J. Trump (R) President of the United States The White House 1600 Pennsylvania Ave. N.W. Washington, D.C. 20500 Honorable Dianne Feinstein (D) U.S. Senator 331 Hart Senate Office Bldg.

Washington, D.C. 20510 Los Angeles Office: (310) 914-7300 Honorable Kamala Harris (D) U.S. Senator 112 Hart Senate Office Bldg.

Washington, D.C. 20510| Los Angeles Office: (213) 894-5000 Honorable Adam Schiff (D) U.S. Congressman (28th Dist.)

2447 Rayburn House Office Building Washington, D.C. 20515 Field Office: (818) 450-2900 245 East Olive Ave., #200 Burbank, California 91502 Honorable Brad Sherman (D) U.S. Congressman (27th Dist.)

1030 Longworth Building Washington, D.C. 20515-0524 Field Office: (818) 501-9200 5000 Van Nuys Blvd, Ste. 420 Sherman Oaks, CA 91403

State and County Elected Officials Honorable Edmund G. Brown, Jr. (D) Governor of California State Capitol Sacramento, CA 95814 Honorable Anthony J. Portantino (D) State Senator (25th Dist.)

Field Office: 1000 North Central Avenue, Suite 240 Glendale, CA 91202 (818) 409-0400 Honorable Laura Friedman (D) State Assembly member (43rd Dist.)

Field Office: 300 E. Magnolia Blvd.

Suite 504, Burbank, CA 91502 (818) 558-3043; fax (818) 558-3042 Honorable Kathryn Barger (5th Dist) L. A. County Board of Supervisors 869 Hall of Administration 500 W. Temple St. Los Angeles, CA 90012 San Fernando Valley Field Office: (818) 993-5170

Burbank City Council Members Emily Gabel-Luddy, Mayor Sharon Springer, Vice Mayor Bob Frutos, Council Member Timothy M. Murphy, Council Member Jess Talamantes, Council Member

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CIVIC / GOVERNMENT AGENCIES CITY HALLS City of Burbank 275 East Olive Avenue Burbank, CA 91502 City of Glendale 613 East Broadway Glendale, CA 91206

818/238-5750 Council Office

City Council & Management Services: 818/548-4844 City Clerk - 818/548-2090

City of Los Angeles - Van Nuys City Hall 14410 Sylvan Van Nuys, CA 91401

818/756-8121

GENERAL STATE AND FEDERAL SERVICES 211 of LA County (Formerly Infoline) Dial 211 or 800/339-6993 P.O. Box 726 San Gabriel, CA 91778 “211-LA” provides information and referrals for all health and human services in LA Count, including emergency shelter; health services; disability; money management; counseling; welfare; emergency food; legal referrals; senior services; rehabilitation; transportation; mental health and more.www.211la.org Burbank Chamber of Commerce 200 W. Magnolia Boulevard Burbank, CA 91502 California Department of Insurance Sacramento Office 300 Capitol Mall, Suite 1700 Sacramento, Ca 95814

818/846-3111 www.burbankchamber.org Email: info@burbankchamber.org Hotline: 800/967-4357 www.insurance.ca.gov/

California State Attorney General’s Office Bureau of Medi-Cal Fraud and Elder Abuse: 800/722-0432 California Department of Justice Attn: Public Inquiry Unit P.O. Box 944255 Sacramento, CA 94244-2550 www.ag.ca.gov/bmfea

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California Contractors State License Board 800/321-2752 9821 Business Park Drive Sacramento, CA 95827 www.cslb.ca.gov Check a contractor’s license number by calling or on their web site.

Los Angeles County Area Agency on Aging Information and Referral: 800/510-2020 3333 Wilshire Boulevard - Suite 400 Los Angeles, CA 90010 Mon – Fri 8:00 a.m. – 5:00 p.m.

Provides informational services for seniors, caregivers, and dependent adults, such as transportation, respite care, legal assistance, IHSS, and many other informational services for all of Los Angeles County. www.wdacs.lacounty.gov Social Security Administration 800/772-1213 1420 West Olive Avenue M, Tu, Th, F: 9:00 a.m.–4:00 p.m.

Burbank, CA 91506 Wed: 9:00 a.m.-12:00 n.

Provides retirement, survivors, and disability benefits. www.ssa.gov United States Postal Service 800/275-8777 Mon-Fri 8:00 a.m. - 8:30 p.m. (EST), Sat - 8:00 a.m. - 6:00 p.m. (EST), Sun – Closed www.usps.com EDUCATION Burbank Adult School 818/558-4611 3811 Allan Avenue Burbank, CA 91505 Want to start a new hobby? Need to brush up on your computer skills? Looking for something for older adults? At the Burbank Adult School, there is something for everyone. We are committed to lifelong learning and other classes for older adults. $5 per class discount on fees for Burbank Senior Activity Card holders. bas@burbankusa.org Lifelong Learning Seminars 818/240-1000 Glendale Community College 1500 North Verdugo Road Glendale, CA 91208 The Lifelong Learning Seminars are free classes offered by Glendale Community College. GCC’s Encore (elder hostel program) is also available; this is a membership program in which 1 to 5 week seminars and workshops are offered.

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Pasadena Senior Commission Jackie Robinson Center 1020 North Fair Oaks Avenue Pasadena, CA 91103 FOOD BANK AND SHELTER SERVICES Ascencia 1851 Tyburn Street Glendale, CA 91204

626/744-4386

(818) 246-7900 www.asenciaca.org

American Red Cross 818/243-3121 Glendale/Crescenta Valley Service Center Mon-Thu 8:30 a.m. – 4:30 p.m.

1501 S. Brand Boulevard Fri 8:30 a.m. – 3:30 p.m.

Glendale, CA, 91204 This agency offers assistance in regards to disasters (i.e. home fire), as well as services such as CPR and First Aid classes and HIV awareness classes. All Southern California residents are invited to call. ARC has products such as CPR books, first aid books, first aid kits, videos, pet first aid kits, pocket masks, etc.

Burbank Temporary Aid Center - BTAC 818/848-2822 1304 West Burbank Boulevard Mon - Fri 9:00 a.m. - 5:00 p.m.

Burbank, CA 91506 Closed 12:00 p.m. - 1:30 p.m.

This agency provides food and other emergency services for those in Burbank in times of crisis. Must have proof of Burbank residency (current utility bill, proof of income and positive ID for entire household). www.theBTAC.org Catholic Charities 818/409-3080 4322 San Fernando Road Call for hours Glendale, CA 91204 This agency provides emergency food to residents of Glendale, Highland Park, Eagle Rock, Atwater, La Canada, and Montrose. Please note that this agency does not serve residents of the City of Burbank. Proof of residency in the form of a utility bill and picture ID is required for each adult and some type of ID for children, rent receipt, and proof of income. www.catholiccharitiesla.org Department of Public Social Services 866/613-37774680 San Fernando Road Glendale, CA 91204 TDD; 800/660-4026 Provides information regarding food stamps, MediCal, cash aid, and general relief. www.ladpss.org 49

Lutheran Social Services – Food Bank 818/901-9480 6425 Tyrone Avenue Tuesday-Friday 10:00a.m. – 3:00p.m.

Van Nuys, CA 91463 Food pantry services provided. Hot lunch served twice a week, please call for dates.

Salvation Army Community Services 818/845-7214 300 East Angeleno Avenue Mon-Thurs. 10:00 a.m. – 1:00 p.m.

Burbank, CA 91503 We are a holistic family community center; offering food pantry services, youth programs, men's and women's fellowship, learning lab resources, pottery and painting studio space, recreational activities, after-school programs, troops, dance classes, cooking classes, music lessons, family fellowship, and worship services on Sundays at 11:00 a.m. Please call office for more information.

SOCIAL SERVICES Department of Aging - State of California

800/510-2020 www.aging.ca.gov

Partners in Care Foundation 818/837-3775 732 Mott Street, Suite 150 8:00 a.m. - 4:30 p.m.

San Fernando, CA 91340 Hours vary by program Partners in Care changes the shape of healthcare and social services so they work better for everyone. Partners is unique in two ways: we are both a thinktank and a proving ground. Partners develops high-impact, innovative ways of bringing more efficient health and social services to people and communities. www.picf.org PAWS/LA 213/741-1950 2121 S. Flower St. Fax: 213/741-1640 Los Angeles, CA 90007 As a non-profit agency, founded in 1989, PAWS/LA exists to enhance the quality of life of people living with a disabling life-threatening or terminal illness, and low income seniors by helping them keep and care for their companion animals.

Provides veterinary care, pet food, supplies, grooming and more. www.pawsla.org

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TRANSPORTATION PUBLIC TRANSIT SERVICES (SENIOR AND DISABLED INCLUDED Access Services

800/827-0829 TDD 800/827-1359 Hours of Operation 4:00 a.m. - 12:00 a.m. Access Services is responsible for the administration of Access Paratransit, the American with Disabilities ACT (ADA) mandated paratransit transportation program for the Los Angeles County. Access Paratransit is a shared-ride curb to curb service requiring reservations to be made between the hours of 6:00a.m. and 10:00 p.m. the day before travel. Fee information: One way trip 0 to 20 miles fare $2.75, 20 or greater miles fare $3.50. www.accessla.org Burbank Bus 818/246-4258 Burbank Bus service is open to the general public and is free to connecting Metrolink and MTA passengers. Otherwise, the one-way cash fare is $1. www.burbankbus.org City Ride 818/808-7233 Serving the San Fernando Valley. This is a transportation service for residents of the City of Los Angeles, age 65 and older, and people who have permanent disabilities. www.ladottransit.com

Glendale Beeline 818/548-3960 Providing local public transportation throughout Glendale. “Express Route 12” links Glendale with Burbank’s RITC and Metrolink trains; the cash fee for this Express Route is $1.00. Metro passes and transfers are accepted on all routes. beeline@glendaleca.gov www.glendalebeeline.com Glendale Dial-A-Ride 818/ 247-0691 A curb-to-curb transportation service for Glendale residents who are 65 years of age or older. Disabled residents of any age are also served. Certification of disability from a doctor is required if resident is under 65 years of age.

Los Angeles Department of Transportation (LADOT) LADOT operates routes connecting Burbank with downtown Los Angeles, Pasadena and the west San Fernando Valley. All LADOT buses are wheelchair accessible. www.ladot.lacity.org 51

Telephone Numbers (area code 818) Any office not listed below ................................. 238-5850 24-Hour Recorded Information .......................... 238-5564 AMBULANCE ............................................................. 911 or ................................................................. 847-8611 ANIMAL SHELTER, 1150 Victory Pl. ................ 238-3340 After 10 p.m. call ......................................... 238-3000 BUILDING DIVISION/CDD Building Inspections-Permits....................... 238-5220 BULKY ITEM PICK-UP..................................... 238-3805 BURBANK LOCAL TRANSIT ..........................238-4BLT BURBANK WATER & POWER, 164 W. Magnolia Blvd.

Emergency Service-After Hours ................. 238-3778 Accounts Information Accounts Payable ....................................... 238-3700 Billing-Electric & Water Inquiries ................. 238-3700 Electric Turn Off-On .................................... 238-3700 Water Turn Off-On....................................... 238-3700 Energy Conservation .................................. 238-3731 Engineering................................................. 238-3575 Management ............................................... 238-3550 BUSINESS LICENSES & BUSINESS TAXES 238-5280 CITY ATTORNEY, 275 E. Olive Ave.................. 238-5700 City Prosecutor ........................................... 238-5703 CITY CLERK, 275 E. Olive Ave. ....................... 238-5851 Council Agenda........................................... 238-5851 Elections ..................................................... 238-5851 General Information .................................... 238-5850 Municipal Code ........................................... 238-5851 CITY COUNCIL & MAYOR ............................... 238-5750 CITY MANAGER............................................... 238-5800 CITY TREASURER ........................................... 238-5880 CODE ENFORCEMENT ................................... 238-5280 COMMUNICATIONS CENTER-POLICE........... 238-3000 COMMUNITY ASSISTANCE COORDINATOR. 238-5795 COMMUNITY DEVELOPMENT DEPT. Administration, 150 N. Third St. .................. 238-5176 (mailing address: 275 E. Olive Ave, Burbank 91502) Building & License & Code Services........... 238-5220 Section 8 Program ...................................... 238-5160 Current & Advanced Planning..................... 238-5250 Housing & Economic Development ............ 238-5180 Transportation Planning .............................. 238-5270 DISASTER SERVICES ..................................... 238-3473 DOG LICENSES ............................................... 238-3340 ELECTRIC SERVICES & POWER DEPT. - See Burbank Water & Power

FINANCIAL SERVICES DEPT. Accounts Payable-General City .................. 238-5495 Accounts Payable-Public Service Dept....... 238-5496 Finance Administration................................ 238-5500 Payroll ......................................................... 238-5491 Purchasing Administration .......................... 238-5466 Purchasing Hotline ...................................... 238-5451 FIRE DEPARTMENT, 311 E. Orange Grove Ave. All Emergencies ................................................... 911 or ................................................................. 847-8611 Business ..................................................... 238-3473 Fire Prevention............................................ 238-3473 GENERAL INFORMATION (recording) ............ 238-5564 GRAFFITI HOTLINE ......................................... 238-3806 HOUSING DIVISION/CDD ................................ 238-5160 HUMAN RESOURCES/Management Services Dept.

Employment, 301 E. Olive Ave.................... 238-5021 Job Hotline (recording)................................ 238-5000 INFORMATION TECHNOLOGY DEPARTMENT Information Technology ............................... 238-5080 LIBRARY SERVICES Central Library, 110 N. Glenoaks Blvd. ....... 238-5600 Hours & Information .................................... 238-5600 Administration ............................................. 238-5551 Children's Services ..................................... 238-5610 Circulation & Billing ..................................... 238-5600 Literacy Services......................................... 238-5577 Reference Services..................................... 238-5580 Teen Services ............................................. 238-5589 Library Branches: Buena Vista, 300 N. Buena Vista ........... 238-5620 Northwest, 3323 W. Victory Blvd. ........... 238-5640 MANAGEMENT SERVICES DEPT, 301 E. Olive Ave. Administration ............................................. 238-5026 BEST Program ............................................ 238-5324 Classification............................................... 238-5009 Employee Relations/Benefits ...................... 238-5020 Employment/WorkForce Connection .......... 238-5021 Recruitment................................................. 238-5031 Risk Management ....................................... 238-5010 Safety.......................................................... 238-5050 MAYOR & CITY COUNCIL, 275 E. Olive Ave... 238-5750 PARK, RECREATION & COMMUNITY SERVICES DEPT. Reservation Information Park Facilities ......................................... 238-5300 Sports Facilities ...................................... 238-5330 Business Office, 150 N. Third St. ................ 238-5300 Park Maintenance .................................. 238-5342 Parkway Tree Service ............................ 238-5304

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All Telephone Numbers (area code 818) Creative Arts Center, 1100 Clark Ave.......... 238-5397 DeBell Golf Course Reservations 1500 Walnut Ave. ........................................ 845-5052 Don Tuttle Senior Center, 1731 Ontario...... 238-5367 Joslyn Adult Center, 1301 W. Olive Ave. ..... 238-5353 Nutrition Program ................................... 238-5357 Retired Senior Volunteer Program ......... 238-5370 Senior Information and Referral ............. 238-5353 Transportation Service-Seniors.............. 238-5360 Transportation Service-Handicapped..... 238-5364 McCambridge Recreation Center 1515 N. Glenoaks ....................................... 238-5378 Nutrition Program ................................... 238-5365 Olive Recreation Center 1111 W. Olive Ave................................... 238-5385 Swim Pools Open June thru Sept.

McCambridge Park Swim Pool, 1515 N. Glenoaks................................... 238-5381 Verdugo Park Swim Pool, 630 N. California..................................... 238-5391 Starlight Bowl Recorded Information............................. 525-3721 Summer.................................................. 238-5400 Winter ..................................................... 238-5300 Stough Canyon Nature Center 2300 Walnut Ave. ................................... 238-5440 Verdugo Recreation Center, 3201 W. Verdugo Ave............................. 238-5390 PLANNING........................................................ 238-5250 POLICE DEPARTMENT, 200 N. Third St. All Emergencies .................................................... 911 Police AssistanceCrimes, Accidents & Need for Police Service ............................................................... 847-9511 or ............................................................ 238-3000 Business Calls After 5 p.m. & Sat Sun & Holidays .............. 238-3000 All Police Services Not Listed Below Call ... 238-3333 Alarm Permits ............................................. 238-3226 Communications Center ............................. 238-3000 Detective Bureau ........................................ 238-3210 Jail and Prisoner Information ...................... 238-3010 Juvenile Detail............................................. 238-3252 Office of the Chief of Police ........................ 238-3200 Parking Citations ......................................... 238-3120 Personnel & Training Bureau ...................... 238-3230 Record Bureau-24 Hr .................................. 238-3140 Recruitment Hotline .................................... 238-1800 Traffic Bureau.............................................. 238-3100 Vice-Narcotics Detail................................... 238-3280 Warrant Information .................................... 238-3146

POTHOLE REPAIR........................................... 238-3800 PUBLIC INFORMATION OFFICE, 150 N. Third St. 24-Hour Recorded Information ................... 238-5564 Burbank TV6 ............................................... 238-5840 Media Relations .......................................... 238-5840 PUBLIC WORKS DEPARTMENT Emergency Service -- After Hours .............. 238-3000 Director, 150 N. Third St.............................. 238-3915 Engineering Division, 150 N. Third St. City Engineer/Design/Construction ........ 238-3915 Construction Inspection.......................... 238-3955 Public Counter-Permits-Information ....... 238-3950 Field Services, 124 W. Lake Administration......................................... 238-3800 Anti-Litter ................................................ 238-3800 Parkway Trees-See Park, Rec & Comm Svcs Street & Sidewalk Maintenance ............. 238-3800 Street Sweeping ..................................... 238-3800 Fleet Services Division, 124 S. Lake St. .................................................................... 238-3838 Refuse Division, 124 S. Lake St. Garbage & Refuse Collection................. 238-3800 Traffic Division, 150 N. Third St. Parking Permits ...................................... 238-3915 Street Sign & Traffic Sign Maintenance.. 238-3977 Traffic Engineer ...................................... 238-3965 Traffic Signal Failure -- 6:30 AM-4 PM ... 238-3974 After 4:30 p.m. & Sat Sun & Holidays .... 238-3000 Sewer and Water Reclamation Div., 150 N. Third St. Engineering/Administration .................... 238-3915 Industrial Waste Permits/Other Issues ... 238-3931 Industrial Waste Pretreatment Prog. Coordinator ................................................................972-1117 Sewer Connection-Permits and Other Information ............................................................... 238-3932 or ............................................................ 238-3931 Sewer Maintenance................................ 238-3800 Water Reclamation Plant ........................ 972-1115 PURCHASING .................................................. 238-5466 RECYCLING CENTER, 500 S. Flower St. ........ 238-3900 SENIOR CITIZEN PROGRAMS - See Park, Recreation & Community Services SEWERS (Blockage/Sewer Back-Up/Odor Problems) .................................................................... 238-3800 STORMWATER PROGRAM ............................. 238-3915 Report Illegal Stormwater Discharges ......... 972-1120 WORKFORCE CONNECTION, 301 E. Olive Ave. ...................................................................238-JOBS ZONING ADMINISTRATION, 150 N.Third St.... 238-5250

Burbank City Hall 路 275 E. Olive Avenue 路 Burbank, California 路 91502 路 www.burbankca.gov

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Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness Purpose: This resource guide was developed to provide a summary of resources and services in the community available to Burbank homeless families and individuals and those at risk of homelessness.

CITY-ASSISTED PROGRAMS & ORGANIZATIONS

RESOURCE Burbank Housing Corporation (BHC) 1819 Grismer Ave. Burbank, CA 91504 www.burbankhousingcorp.org

CONTACT

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(818) 559-2336

Burbank Temporary Aid Center (BTAC) 1304 W. Burbank Blvd.

Burbank, CA 91506 www.burbanktemporaryaidcenter.org

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(818) 848-2822

Family Promise of the Verdugos P.O. Box 1307 Burbank, CA 91507 www.familypromiseverdugos.org

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(818) 847-1547

Housing Choice Voucher (HCV) Program (Section 8) 150 N. Third St. Burbank, CA 91502 Emergency Housing and Shelters (administered by Los Angeles Homeless Services Authority) Location varies by program. www.lahsa.org

Burbank Case Management Program 1304 W. Burbank Blvd.

Burbank, CA 91506 Burbank Coordinating Council P.O. Box 10126 Burbank, CA 91510

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Affordable and transitional housing. Social and supportive services offered to residents of transitional housing units. Due to the demand of affordable housing, Burbank Housing Corporation implements a waiting list system. Please call for additional information regarding the waiting list.

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A variety of services for Burbank residents.

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Salvation Army 300 E. Angeleno Ave. Burbank, CA 91506 Armenian Relief Society 517 W. Glenoaks Blvd.

Glendale, CA 91202

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SERVICES

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(818) 848-2822

Family Promise of the Verdugos assists situationally homeless families with children with temporary shelter, case management, and referrals to programs and resources. Call for information and availability of space.

Provides rent subsidy payments paid directly to landlords on behalf of very low income program participants. Waiting list currently closed.

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If someone is experiencing homelessness, a victim of domestic violence, runaway, or in need of information on other services, please call the toll-free number.

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(800) 548-6047

(818) 241-7533

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(818) 238-5160

(818) 845-7214

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(818) 843-3699

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Provides services including emergency food, personal hygiene kits, rental and utility assistance, referrals to other agencies, bus tokens and hot lunch for low-income families, individuals, and homeless.

Provides services including employment services and general social services particularly to immigrants. Also organizes food/clothing distribution during the holidays, bus tokens, and temporary emergency shelter. Twice a month, staff will visit the Burbank area.

Case management services provided by BTAC to Burbank families and individuals who are either homeless or at risk of becoming homeless.

Provides groceries and necessities as well as gifts for needy families in the city during the holiday season.

Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness CITY-ASSISTED PROGRAMS & ORGANIZATIONS

CONTACT

RESOURCE Burbank Police Department - Mental Health Clinician Citywide

(818) 238-3000

Burbank Police Department - Quality of Life Detail Citywide

(818) 238-3000

Burbank Street Outreach Program (seasonal) Citywide

Burbank Unified School District National School Lunch Program 1900 W. Olive Ave. Burbank, CA 91506 Burbank Unified School District Student Services 1900 W. Olive Ave. Burbank, CA 91506 Burbank Water and Power Lifeline and Utility User's Tax Exemption P.O. Box 631 Burbank, CA 91503 Family Service Agency of Burbank (FSA) 2721 W. Burbank Blvd.

Burbank, CA 91505 www.familyserviceagencyofburbank.org Housing Choice Voucher (HCV) Family Self-Sufficiency Program 150 N. Third St. Burbank, CA 91502 Kids' Community Dental Clinic 400 W. Elmwood Ave. Burbank, CA 91506 www.kidsclinic.org Nutrition Program Joslyn Adult Center, McCambridge Recreation Center, and Tuttle Adult Center Workforce Connection 301 E. Olive Ave. #101 Burbank, CA 91502

(818) 246-7900

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Liaison between officers, residents, community organizations and the homeless population.

Makes referrals and other resources available for the homeless.

During December to March, the Street Outreach Team finds and engages people living on the streets of Burbank. The Outreach Team also provides case management services, including transportation to essential appointments, advocacy for housing and entitlements and referrals to Housing and Emergency Shelters.

Homeless Liaison ensures children in homeless families are enrolled in school; provides transportation to/from school; provides families with packet of resources.

Eligible customers include low-income senior citizens, low-income customers with a permanent disability or those who have a person with a permanent disability living in the household, and customers on life support.

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(818) 238-3722

Licensed clinician from the Los Angeles County Department of Mental Health works with the Burbank Police Department to provide crisis management and mental health services to the Burbank community.

Households must apply each school year for free or reduced-price meal benefits.

Application forms are available at each school office and at the Food Service Office, located in the School District Administration Building or online at www.busdfoodservices.com

(818) 729-4467

(818) 238-5160

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(818) 729-4539

(818) 845-7671

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SERVICES

Professional clinical and psycho-educational services to the families of Burbank and neighboring communities at no or reduced cost.

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Participants must receive assistance through the housing choice voucher, Section 8, program.

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Providing affordable and quality dental care to children.

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(818) 841-8010

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(818) 238-5357

Supplemental Nutrition and Home-Delivered Meals available to adults age 60+.

Reservations suggested. Suggested donation of $2/meal per person if served on-site or $3/meal per person if delivered to a residence.

Job Resource Center and Business Assistance Center

(818) 238-5627

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Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness OTHER PROGRAMS & ORGANIZATIONS

RESOURCE Ascencia 1851 Tyburn Street Glendale, CA 91204 www.ascenciaca.org L.A. Family Housing 7843 Lankershim Blvd.

North Hollywood, CA 91605 www.lafh.org San Fernando Valley Rescue Mission 13422 Saticoy St. North Hollywood, CA 91605 211 of LA County P.O. Box 726 San Gabriel, CA 91778 Basta, Inc. 2500 Wilshire Blvd., Suite 1050 Los Angeles, CA 90057 Bet Tzedek Legal Services 12821 Victory Blvd.

North Hollywood, CA 91606

SERVICES

CONTACT

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(818) 246-7900

(818) 982-4091

(818) 785-4476

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(213) 736-5050

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Provides an integrated system of temporary shelter, affordable housing development (transitional, permanent, and homeownership), and comprehensive social services to homeless families and individuals.

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Rescue SOS program provides basic essentials of food, blankets, showers, and hygiene kits. Family Shelter Program provides shelter and case management plan to 28 individuals throughout San Fernando Valley.

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Free referral program for various needs and services of the chronically homeless: emergency food & shelter, health, disability, money management, counseling, welfare, legal referrals, transportation, mental health, and more.

Tenants’ rights organization that provides general assistance to tenants, eliminates homelessness at its source, engages in tenant education and outreach, utilizes the judicial system to enforce housing laws, and eliminates substandard housing.

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Provides legal representation free of charge including the following areas of law: debt collection and bankruptcy, home equity fraud, medical, etc.

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(818) 769-0136

Lord's Kitchen Location rotates every week at participating churches in Burbank.

Los Angeles County Department of Public Social Services 4680 San Fernando Rd. Glendale, CA 91204

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NOTES Formerly Glendale PATH Achieve. On-site supportive services and case management in areas including employment services, housing placement, and veteran services. Also provides housing services (emergency, transitional, and rapid re-housing).

Saturdays: 1st - Emmanuel Church (438 E. Harvard Rd.), 2nd - First Presbyterian (521 E. Olive Ave.), 3rd - Village Church (3216 W. Victory Blvd.), 4th - St. Judes Episcopal (111 S. 6th St.), 5th - Westminster Presbyterian (542 N. Buena Vista St.)

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(818) 701-8200

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S - Program/Organization provides housing/shelter opportunities.

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The Department of Public Social Services serves low-income residents of Los Angeles County with the following benefits: temporary financial assistence and employment services for families and individuals; free and low-cost health care insurance for families with children, pregnant women and aged/blind/disabled adults; food benefits for families and individuals; and in-home services for elderly and disabled individuals.

Resources for Burbank Homeless Families and Individuals and Those At Risk of Homelessness OTHER PROGRAMS & ORGANIZATIONS

RESOURCE Low Income Home Energy Assistance Program (LIHEAP) Maravilla Foundation 5729 E. Union Pacific Ave. City of Commerce, CA 90022 Meeting Each Need with Dignity (MEND) 10641 N. San Fernando Rd. Pacoima, CA 91331 Neighborhood Legal Services of Los Angeles County 1102 E. Chevy Chase Dr. Glendale, CA 91205 Valley Community Clinic 6801 Coldwater Canyon Ave. North Hollywood, CA 91605 North Valley Occupational Center 11450 Sharp Ave. Mission Hills, CA 91345 Sepulveda Vet Center 9737 Haskell Street North Hills, CA 91343 Verdugo Jobs Center 1255 S. Central Ave. Glendale, CA 91204

SERVICES

CONTACT

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(323) 721-4162

(818)897-2443 (818)896-0246

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Utility bill payment assistance to low-income households. Serves LA County zip codes including Burbank zip codes: 91507, 91508, and 91510. For zip codes 91501, 91502, 91504, 91505, 91506, 91521, 91522, and 91523, please call (818) 891-4148.

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As the largest poverty agency in the Valley, provides emergency food, clothing, medical, vision and dental care, job skills training and job placement assistance, English as a Second Language classes, youth activities, and a Christmas program.

Free legal services.

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(800) 433-6251

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(818) 763-8836

(818) 365-9645

Patients must be enrolled in one of the following programs: MediCal Managed Care, FPACT/CDP (Mammograms), CHDP (Children), and other low-cost insurance programs offered by the County of Los Angeles Department of Public Social Services.

Provides GED classes, High School Diploma, Graphic and Web Design, Health Careers, Aviation, Industrial Careers, and more.

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Employment referrals and resume help.

(818) 892-9227

(818) 409-0476

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Helps individuals search and prepare for employment. The Job Service employment assistance programs and services help individuals experiencing difficulty in finding work and filing unemployment insurance claims.

Note: This is not an all-inclusive list. The intent is to provide a quick glance of the organizations, programs, and services in the community aimed at homeless or at-risk of homelessness families and individuals.

Since agencies move and change contact information from time to time, you should confirm the services before making your selection. Please call the agencies for additional information. If you discover an inaccuracy, we welcome the update information. Thank you To add a resource or organization, please send the information to CDDsupportteam@burbankca.gov or Community Development Department, 150 North Third Street, Burbank, CA 91502.

Last updated February 23, 2015

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