Communication with the family made all the difference

sarvia mardones Nurse San José de Arica Hospital

ARICA — CHILE

«One of the situations that has impacted me the most is the way that this pandemic has hit our communication with the families, and how our relationships have been disrupted due to isolation. By the same token, I am filled with joy and satisfaction when, after taking the necessary precautions, we have facilitated the communication of patients with their families thanks to the technology available. I went through this experience when my brother Gedeón was admitted to hospital with coronavirus in Santiago, and a fellow nurse helped us get through to him. It definitely made the difference for our family; everything was better after we had news from our brother. Her presence there was not something whimsical or esoteric, instead, it was Our Lord helping us through this difficult time».