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Large diversifted stocks of foreign and domestic hardwoods -our yard.
r Prompt delivery by our trucks o Immediate service on "will calls" o Complete milling facilities o New, modern dry kilns o Centrally located o Competitively priced
Lody Deqler Ghoirmqn for NRTDA Exposition Progrom
Carolyn B. Nettleton (right), Covington, Virginia's, prominent lady dealer of lumber and building materials, has accepted the chairmanship of a management session on customer relations to be presented at NRLDA's 6th Building Products Exoosition. Entitled "Mr. Deiler, Look In The Mirror," the program is scheduled as a breakfast meeting during the National Retail Lumber Dealers Association's annual show set for November l4-I7 in Cleveland. Miss Nettleton, part owner and manager of C. B. Nettleton, Inc., in Covington, will produce the program in cooperation with Robert A. Jones, executive vice-president of the Middle Atlantic Lumbermen's Association, who is serving as Program manager.
Designed to show how customer attitudes affect sales volume and profits, the meeting will vividly illustrate both the business pitfalls resulting from adverse customer reactions and the proven advantages of makirrg continuous efforts to maintain good customer relations.
Miss Nettleton's career in the lumber and building material industry began in May 1949, shortly after the death of her father, C. B. Nettleton, and only a few years following her graduation from college. Faced with the decision to operate or liquidate her late father's business, which had been founded in 1887 by her grand{ather, she accepted the challenge.
Her success has been described with the comment, "She puts into effect numerous plans that many dealers think about but somehow never get around to doing." Under her direction, C. B. Nettleton, Inc., has built a spacious new "Builders Department Store" which is geared for greater customer service and supermarket convenience. In line with Miss Nettleton's efforts to make her firm a one-stop home building service, she also oDerates two readY-mix conciete plants-one in Covington- and the other in nearby West Virginia.
Active in Association work since entering the industry, Miss Nettleton has served the Virginia Building Material Association as a director and is currently a vicepresident. She is slated for the presidency next year and will be the first lvoman association president in the history of ihe retail lumber industry.
Increasingly in demand as a speaker, Miss Nettleton appeareo as a program panelist at the 1956 and 7957 NRLDA Expositions and more recently took part on the program at the 1958 convention of the Ohio Retail Lumber Dealers Association. She also holds several prominent positions in civic affairs.
Generol Business lncreqse Indicqtes Continued Southlqnd Growth Trend
Economic structure of the Southland continues to gain strength over 1958 as indicated by the increase in bank debitJ to demand deposits, stated J. E. Fishburn, Jr., president of the Los Angeles Chamber of Commerce.
Other indications of economic growth, Fishburn said, ar'e based on increases in construction, rise in employment and a drop in unemployment, gain in auto and auto passenger travel into the area and more ship arrivals.
- Total valuation of building permits in Los Angeles County was up 6.2% for the seven-month reporting period, from list year-'s $814,372,000 to the 1959 figure of $864,971,000.
