Why Not Sty "I'LL TRY" When You THINK You Can't Supply

Your customer is YOUR customer beccruse you hcrve sold him in the pcrst on your crbility to look qlter his needs. Todcy, he knows thcrt vcrious mctericls cre either hcrrd to obtcrin or not cvcilcble-yet he still comes to you lor crssistcnce. He has conlidence in the lcct that iI you don't have it in stock, you'll, at lecrst, try to get it lor him or suggest some crlternative. With conditions changing from dcy to dcy-whcrt wcs true yesterdcry, might not hold true, tomorrow. So, instecd of pcrinting cr blcck picture to your customer when he wcrnts something you ccn't supply-why not tell him you'll try. He'll cpprecicrte your interest crnd you'll keep his conlidence.