CALENDAR

November

W.O.O.D., Inc. - Nov. 13, membership breakfast, Denver, Co.

Forest Products Research Society - Nov. 13-15, environmental forum, Vancouver, B.C., Canada,

American Forestry Association - Nov. 1.3-17, conference, Biltmore Hotel, [,os Angeles, Ca.

Building Industry Credit Association - Nov. 14, Iien law seminars, Riverside, Ca.

Los Angeles Hardwood Lumberman's ClubNov. ld meeting, Velvet Turtle, Buena Park, Ca.

Spokane Hoo-Hoo ClubNov. 14, Sports Night, Spokane, Wa.

Tacoma-Olympia Hoo-Hoo ClubNov. 14 combined meeting of Tacoma and Seattle clubs, Executive Inn, Fife, Wa.

Dub's Ltd. - Nov. 15, golf tournament, Crystal Springs Golf Course, Burlingame, Ca.

Inland Empire Hoo-Hoo ClubNov. 15, golf/speaker meeting, El Prado Golf Course and Pyrenees Restaurant, Chino, Ca.

Western Building Material Association - Nov. 15-19, annual convention, Red Lion Lloyd Center, Portland, Or.

Secondary & Value-Added Processing ConferenceNov. 1718, The Benson Hotel, Portland, Or.

California Pacific Southwest Hardware Association - Nov. 17-20, annual convention/management institute, John Ascuaga's Nugget Hotel, Sparks (Reno), Nv.

Kitchen Cabinet Manufacturers Association - Nov. 1E-20, management conference/exposition, Greensboro, N,C, American Lumber Standards Committee - Nov. 20, meeting, Atlanta. Ga.

Black Bart Hoo-Hoo ClubNov. 20, initiation meeting, La Grande's Restaurant, Santa Rosa, Ca,

National Decorating Products Show - Nov.22-24, McCormick Place, Chicago, Il.

December

Lumber Assocation of Southern CaliforniaDec. 4, Second Growth dinner meeting, Los Angeles, Ca.

San Diego Hoo-Hoo ClubDec. 5, initiation meeting, Red Fox Steak House, San Diego, Ca.

Spokane Hoo-Hoo ClubDec. 5, meeting, Spokane, Wa.

Dub's Ltd.Dec. 6, golf toumament, De La Viega Golf Course, Santa Cruz, Ca.

Los Angeles Hardwood Lumberman's ClubDec. 14, Christmas party, La Vente [nn, Palos Verdes, Ca.

Tacoma-Olympia Hoo.Hoo ClubDec. 17, Ladies Night, Tacoma. Wa,

Portland Wholesale Lumber AssociationDec. 20, annual Christmas luncheon, Red Lion Inn-Lloyd Center, Portland, Or.

January

Coast to CoastJan. 5-E, market, Moscone Center. San Francisco, Ca.

Mountain States Lumber & Building Material Dealers AssociationJan G10, lumber estimating class, Phoenix, Az.

Tacoma-Olympia Hoo-Hoo ClubJan. 7, general meeting/ Sports Night, Diamond Jims, Tacoma, Wa.

Tracking Customers Goes High Tech

Kmart Corp. announced it is the first nationwide mass merchandise retailer to install on a test basis the innovative technology called ShopperTrak. ShopperTrak, developed by Datatec Industries, is a measuring and reporting technology to provide Kmart store management with minute-byminute customer traffic information. Operating without intervention by store personnel and with no interference in any way with store traffic, ShopperTrak's ceiling-mounted scanners track the number of customers entering and exiting the store, with the capabiliry to alert store management to the need for additional sales assistance in a specific department or that customers are approaching checkout lanes.

"Fast, efficient customer service is the primary reason Kmart is testing this new technology," said Joseph E. Antonini, Kmart president and ceo. "Our entire renewal program is based on providing our customers with the service and price they want in atEactive stores with efficient, friendly sales associates. This technology will tell us to send additional sales assistance whenever we detect a special need in any area of the store."

ShopperTrak provides traffic data on a terminal at the front of the store for quick viewing and action by Kmart managers and other associates and is compatible with Kmart's state-of-theart in-store processing system (KIN tr).

"Through ShopperTrak we will not only improve service in the store on a minute-by-minute basis, but we will also be able to compare customer count information with point-of-sale data," said David M. Carlson, senior vice president of Kmart's corporate information systems. '"This will allow us to do several things better-predict customer traffic, schedule our sales associates, assess the value of specific in-store advertising-all with the goal of improving customer service."

"Kmart is the first national discount chain to aggressively pursue implementation of this new technology and we look forward to bringing ShopperTrak to Kmart stores across the coun!ry," said Christopher J. Carey, president of Datatec Industries.

Kmart Corp. has more than 4,000 retail outlets in all 50 states in the (Please turn to paCe 33)

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Flbreboard Payout Plea Denied

The California Court of Appeals has denied a joint petition by Fibreboard Corp., Concord, Ca., and Pacific Indemnity seeking to reverse and remand part of an asbestos case judgment which would prevent them fiom implementing an earliel settlement agreement.

If upheld, the appeals court decision would immediately terminate the previous payout plan and folce by early 1992 Fibreboard's asbestosrelated cash obligations to exceed available insurance assets, the company said.

Fibreboard and Pacific Indemnity will keep the seftlement agreement in effect until Nov. 15, while deciding whether to seek further court review or attempt to lenegotiate the settlement.

Suppliers Back Pay'N Pak

Despite having filed for Chapter I I bankruptcy protection Sept. 21, Pay 'N Pak, Kent, Wa., is receiving shipments from 987o of its suppliers.

"We could not have asked for a more positive response from our suppliers, most of whom are now credi- tors. They are concenfrating on the future, not the past, and are showing that they value our business," John H. Markley, chairman and ceo, explained. "We are even negotiating special purchases that will translate into great buys for customers in months to come."

The company has $100 million in debtor-in-possession financing from a l0 member bank group led by Manufacturers Hanover Trust Co. They have 78 stores including new design center concept storcs in Walla Walla and Puyallup, Wa.

"God Squad" Studies Owl

Interior secrctaly Manuel Lujan has summoned the Endangered Species Committee to consider exempting 4,570 acres of federal land in Oregon from a logging ban designed to protect the spotted owl.

The seven-member God Squad, which has been convened only twice, is empowered under the Endangered Species Act to intervene in proposals which would create excessive or unreasonable consequences for people.

The panel's decision on the single Bureau of Land Management rcquest is expected in the spring.

The Merchant Magazlne

L-P's Reno Window Plant

l-ouisiana-Pacific has completed its first western window and door plant, with the late October start-up of a 30,000 sq. ft. facility in Reno, Nv. The plant will initially manufacture vinyl single hung, slider and round-top windows. Expansion into double hung windows and patio doors is planned for 1992.

"We're producing a line of windows that will meet or exceed the strict energy saving requirements of California's Title24," said sales manager Wayne Rice. "These windows outperfonn any aluminum product on the market and are equal to all-wood windows."

BE To Add New Unlts In'92

Builder's Emporium will open a store in Yucca Valley, Ca., Nov. 15.

The lrvine, Ca., based chain expects to open l0 to 12 new stores in Central and Northern Califomia, Arizona and Utah in 1992. These openings will be part of a new strategy to capitalize on secondary small markets and avoid high density mehopolitan areas, according to executive vice president, administation, John Kearney.

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