THE SOUTHLANDffi

WAYN E GARDNER executive vice president

EOPLE make the differencedo they ever. Think back to when you shopped at an establishment where the people were unfriendly. I say think back, because you probably never went back to shop there again. Price canbe a draw, but people make the difference.

Think about a problem you had with some particular business recently. Then think how the problem was quickly solved to your satisfaction because some person within the organization took time to handle it. People make the difference.

Often we hear someone say, "l really like to shop at that store. The sales staff is so knowledgeable and courteous. I always look there first when I need such and such."

"But aren't they more expensive than so and so?"

"Yes, but you can always get waited on by someone who knows the merchandise and is willing to help."

People make the difference.

We are all in the people business. We are either selling a product or a service. We are constantly training, motivating, doing all those things necessary to create a staffthat is productive as well as profitable, because we know, or at least we should know, that people make the difference.

The LASC Management Conference will start on Nov. 9 at the Marquis Hotel in Palm Springs and continue through the l2th.

The theme this year is "People Make The Difference."

Rick Barrera, nationally known marketing consultant, speaker, author and trainer, will present "The Peak Performer's Attitude" on Thursday morning and then on Thursday afternoon for his keynote address, the title will be "lt Takes All Kinds."

Thursday at lunch the outgoing presi- dent will be honored along with the new oflicers and others. Thursday evening, Bayly, Martin & Fay will host a cocktail party for all attending the conference.

On Friday there will be a speaker in the morning, plus the Second Growth Panel. At noon Roger Burgraf, Ph.D, widely acclaimed communication specialist, will speak. His topic will be "Your Actions Do Speak Louder Than Your Words."

There will be table top exhibits in the ballroom foyer, to be viewed at times other than during the meetings.

Wednesday night there will be a cocktail reception for all arriving early. An insurance meeting over breakfast on Friday, plus cocktails anda dinner dance, black tie optional, in the evening.

Saturday the golfers will be out early totry Desert Falls Country Club. The tennis players will start a littler later, but with no less enthusiasm.

Late Saturday afternoon, it will all wind up with cocktails and presentations at the "Winners Circle" cocktail party, open to all, participants in the sporting events as well as the non-participants. This party is sponsored by Fremont Forest Products.

The members of LASC look forward to this meeting. Reservations are coming in well and attendance looks good at this time. If you are a member of LASC, and haven't registered yet, best do it now.

See you in Palm Springs in November.

SPECTALIZING IN A COMPLETE LINE OF THE FOLLOWING:

TREATED LUiIBER & PLYWOOD

Meets specitications: AWPA C-27-84 &C20-84, ASTM E-84, MIL-L-I 9 1 40 Type 1

FR-S. Meets UBC standard 42-1. D-BLAZE is a clear fire rgtardanl treatment.

D.BLAZE F!RE TREATIIENT

D.ELAZE FIRE RETARDANT PLYWOOD

CDX plywood 5/'16,1 12, & 3/4 ccx-3/8, 1t2,5/8,3t4

1-1lA2-4-1 T&G - NCX T-1-1 1 -5l8

CZC LP.2 DF MUDSILL. AWPA C.2

*2 Com S4S: 1 x4 thru l xl 2, 2x1 2

*3 Com Sugar Pine S4S 1 x4 thru 1 x1 2

*4 Com S4S 1x12

Redwood

CONSTRUCTION HEART ROUGH

1x4,1x6,1x8,

CLEAR DOUGLAS FIR

CLEAR VG DOUG FIR S4S KD

1x4, 1x6, Ix8, 1x1O, 1xl 2 1x4T&GFloorlng

5/4xl2Stepplng

2x4, 2x6, 2x8, 2x1 O, 2x1