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trlyths 0f llegotiation

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(Continued from page 42 ) involved to profit.

Myth #2 - Negotiating is synonymous with fighting.

Mythbuster - Fights generally break out when people can't negotiate effectively. When you understand effective negotiation, you can actually head off misunderstandings and conflicts that may arise in the process.

You'll know how to settle issues with customers without fighting. And in many cases, you'll be able to mediate conflicts, misunderstandings, and stalemates between other people and groups.

Myth #3 - Negotiating is a talent reserved for shrewd businesspeople, experienced diplomats, and precocious children.

Mythbuster - Anyone can learn to negotiate effectively, without being a genius or manipulative. Most salespeople don't consider themselves negotiators, and certainly not professional negotiators. Many equate professional negotiators with hard-charg- ing corporate raiders launching takeovers on other businesses, diplomats meeting to discuss the fates of nations, or lawyers settling milliondollar lawsuits.

But each and every person on the planet is a negotiator, many times without realizing it. When you take time to learn the art of effective negotiation, you actually can get more of what you want. You can forge better and more productive relationships with your clients and all the people around you in other areas of life.

Myth #4 - When you sit down at the bargaining table, you must abandon all ethics to get what you want.

Mythbuster - Getting what you want doesn't mean stealing it from others. By understanding negotiation. you can prevent being conned into things you don't want to do or getting less than you deserve.

Consider negotiating for a new sales position. The terms you agree on with the new employer will obviously affect your time with that particular company, and also your time with future employers. The compensation package from one company will set the pattern for the level of income you can command when negotiating with other companies. It's not unusual for the difference in two people's earnings to be more affected by their individual negotiating abilities than their experience or talents.

Myth #5 - You must have the upper hand to negotiate effectively.

Mythbuster - If you think that negotiation involves one group trying to beat the other out of a good deal, then you have an inaccurate perception of the process. Actually, the weaker your position, the better your negotiating skills must be, because you can save a huge amount of money. For example, suppose you're negotiating the price of a new computer system for your company. The person selling the system knows your current system is outdated and that you must make a purchase immediately to stay competitive. If you can bring the price down $15,000 from what the seller asks, you'll save much more than the upfront cost. By the time you add interest on a five-year

(Please turn to page 48)

This unique and innovative railing system allows you to simply place the 6" wide glass panel into the pre-engineered rail slots. Seven rail slots, seven glass panels. lt's that easy.

Dealer Recycles New Home

A company that recycles building materials will be recycling an old building in Roseburg, Or., for its new retail location.

Heartwood ReSources dismantles buildings to salvage usable building materials and sells them-along with donated materials-to the public.

When the rent got too high on its old location, ReSources moved in early July into the old Bargain Lumber, which closed in January. The company is now working on taking apart Bargain Lumber's old structure and build a new, larger warehouse.

"We're going to sit down and design a building that's going to work for our needs," said Mickey Beach.

MWhs 0f l'legotiation

( Continued /rom page 46 ) financing plan, you'11 have quite a savings that's well worth the negotiating effort.

Mytfr #6 - Negotiating is a time time-wasting activity that only clogs the wheels of progress.

Mythbuster - When done right, negotiating is an enormous timesaver because it makes everyone work together to find solutions. Rather than struggling through a one-sided sale, it is much easier when both parties understand how to negotiate and actively participate in the process to produce the best results possible for everyone. Plus, enlisting others can help fulfill your plans and dreams.

Myth #7 - Negotiating is always a formal process with clearly defined parameters and procedures.

Mythbuster - Negotiating is the sum and substance of all human give and take. That's right: negotiation actually takes many different forms that you may not normally consider. For example, if you and your spouse are deciding who's going to prepare dinner and who's going to clean up the dirty dishes, you're negotiating. Or maybe you're haggling the price of an item at a garage sale with the seller; this is also negotiating.

Chances are you negotiate much more frequently than you think. In fact, any time you're making a deal or working out any kind of agreement with anyone, then you're negotiating. And if you're conducting these daily negotiations effectively, you'll reach an agreement that satisfies both parties. You can actually improve your professionalism in dealing with all types of people by applying some of the negotiation skills you practice without realizing it.

Busting the Myths of Negotiation

Human beings negotiate constantly, so it's vital to get beyond the negative thoughts that cause us to ask for less than we deserve. And the art of negotiation requires more than just trading off with others to get the things you want. Negotiating is a process of understanding people and discovering ways you can work together to produce positive results for everyone involved.

When you understand the myths surrounding the negotiation process, then overcome these fallacies, you will reap greater benefits from your sales profession. Most important. you'll come away from every sale completely satisfied for yourself and confident that the other partv feels a similar satisfaction.

- John Patrick Dolan is a speaker and author oJNegotiate Like thePros. He can be reached at (888) 930-2620.

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