ARKANSAS a OKLAHOMA

BOB JOHN execudw vlce prcal&nt

Ar ODAY, more rhan ever before. lumber

I dealers are looking at the new age of electronic business systems to see how they might help their businesses operate more prof itably or effectively.

With literally hundreds of manufacturers in the marketplace, it is oftentimes very difficult to get a clear picture of what will work the best in your location. Unfortunately the quality of computers, telephones, security systems and copiers differs from manufacturer to manufacturer and many times the product may not perform in accordance with the sales representative or manufacturer's claims. Problems are generally not discernible until the equipment is installed and in use.

It is therefore essential that dealers take precautions to make certain that everything performs the way they want it to. Here are some suggestions we have picked up from dealers around the area.

Require that funds be held in escrow until )o,l are satisfied that the equipment works in accordance with the manufacturer's specifications, and is acceptable to you.

If you are paying cash, retain a 25Vo or greater holdback until your equipment is operating properly. Tell the sales representative you will pay tA at time of sale; 7+ upon delivery; t/+ at the time of installation; and t/.t upon final acceptance, after the equipment has been functioning for a specified period of time.

Reserve the right to make the determination of when everything is functioning satisfactorily. When acquiring anything, it is best to play safe. Always assess the equipment's capability, the vendor's reliability, and suitability of the equipment for your purposes in your yard.

Finally, keep in mind, you'll probably get better attention and service from the vendor if they haven't gotten 1007. payment.