Wc Can Take Thc Heat. New Interior

. Gmputers will enable retailers to r€cover more accnred coop funds.

o Price guarantee will be promoted more .and mean less to the consumer.

Visual Merchandising

o Gondola heights wil increase and aisles will widen.

. More bulk merchandis€ will be offered from barrels, kegs and crates.

o Lumber and building material will b€ displayed and inventoried inside the store for easy take-with.

. Step-up merchandisc will be bater displayed, better signed.

Sales Training

o To raise the average ticka per customer will require sales trainers to show store level personncl how to suggest and sell set-ups and accessories.

r lncentive programs will again become an important tool.

SERVICE o Stores will open earlier and close later. o Store phone numbers will disappear from the newspaper ads to discourage price shoppers. r Stores will inventory more goods on the floor for "self selection." o Building material distributors will offer retailers more management information scrvices, product training and advertising aids to stem the "buying direct" trends.

. All types of delivery will b€ discouraged.

MISCELLANEOUS o In 1985 more women executives in the home center industry will be visible.

Thol's How lt Goes!

"l'm going to stort it all.from scratch ---l'll need obout $100,000 worrh of scratch. "