By Your Side to Support the Ongoing Educational Aspects of Ultrasound Diagnostic Imaging

Supporting our customers is at the heart of what we do; the purchase of an ultrasound system is just the start of a partnership journey.

We understand the daily pressures facing ultrasound users today – catching up on Covid-related backlogs, changing ways of working to streamline throughput and scheduling in more patient appointments than ever before.

At Canon Medical Systems UK we can help you to manage the load. From the simplicity of personal Account Management and accessible Clinical Applications support to face-to-face education events and e-learning resources, our commitment to you is for the life of your system.

Applications for you – helping you get the most from your equipment every day l Systems configuration and customisation l Sessional and departmental support l Systems training courses, attracting CPD points l Advanced clinical training l On-going access to clinical experts l Connection to InnerVision remote diagnostics and support, via a secure network

Canon Medical UK ultrasound users will have access to highly skilled Clinical Applications Specialists who are HCPC, or equivalent, registered. We know how challenging it is to stay on top of the latest developments in clinical care, and to get the most out of your ultrasound systems. We also understand the potential costs of keeping staff fully up to date and trained.

‘Applications for You’ supports you with advanced training and services, all of which are completely free of charge.

But we also go further.

The power of ‘in-person’ ultrasound educational events

Since 2016, we have been providing a national programme of ultrasound educational events. Initially introduced as a means of launching a new ultrasound platform, we quickly realised how important these study days were to our customers and decided to continue providing them on an annual basis.

This year we have delivered nine such events in Belfast, Birmingham, Cambridge, Cardiff, Cobham, Exeter, Glasgow, Manchester, and York. Hosted geographically close to our customers, these events provided between 50-60 places at no cost to the delegate or their Trust / Health Board. And you don’t need to be a Canon Medical user to access these events.

The sessions were designed to bring education to you. Each event provided 4 lectures delivered by highly regarded speakers who are experts in their field. Subjects covered over the years have included; MSK, vascular, abdominal, bowel, appendix, foetal cardiology, gynaecology, obstetric scanning, delivering difficult news, professional development and more. In 2022, we are proud to have provided complimentary education, eligible for CPD points, to almost 500 ultrasound users.

We continue to grow the range of courses and events that we offer, to reflect the dynamic nature of ultrasound clinical practices and the changing needs of ultrasound users.

On-Demand education and guidance anytime, anywhere

In 2020, we expanded our clinical educational offering into online education. The need for this was precipitated by the pandemic but has proved to be so successful that the Medical Imaging Academy resource is now one of the central pillars of our customer support.

We provide a range of ‘On-Demand Education’, including lectures across a wide variety of clinical disciplines from highly regarded speakers, and live and pre-recorded webinars, all attracting CPD points. These lectures are complimentary to access and can be watched at your convenience on a variety of devices.

We also offer ‘How-to Guides’ that are short video tutorials explaining the main features of our ultrasound systems across different scanning situations. This rich video library gives instant access to visual, step-by-step guides that may be viewed, reviewed and re-visited whenever you need to refresh your knowledge. These are now supported by a series of ‘Top Tips’: short five-minute videos, providing key tips for scanning and using a variety of technologies from our experienced and fully qualified Clinical Applications team.

Helping you build strength and resilience for years to come

It is difficult to quantify the value of ongoing clinical education, particularly in view of the huge demands being placed on healthcare professionals right now. Time is precious, and resource is scarce.

As a provider of clinical diagnostic equipment, it is our stated intention to be the Best Customer Partner across all diagnostic imaging modalities. To do this, we are committed to being responsive to the needs of our customers and to provide them with easy access to quality, complimentary education that prioritises their learning. This supports the individual, in addition to empowering and engaging imaging teams to help underpin service strength and build resilience for years to come. //