LiveChat Lounge

We check in with our friendly customer support team to see what questions they’ve been answering through our LiveChat feature on our website. Here’s one they’ve shared with us for this edition of BSA Today:

Q

Hi Blue Stream!

I have seen that you have added an Online Access to Prospective (Future) Records eLearning module to the GP eLearning and Management platform. Please can you advise how I can add this to my GPs’ and receptionists’ Blue Stream profiles to complete?

Practice Manager, Birmingham

A

Hi there,

Thank you for getting in touch with us!

As your organisation has subscribed to Blue Stream Academy, you’ll receive unlimited access to all new and updated eLearning modules assigned to your eLearning platform. To assign modules to staff members, simply head over to your training dashboard, select ‘Management’ > ‘Staff’ > ‘Manage Profiles’ and click 'Edit’ on the job role.

From here, click on the blank space in the modules box, and a drop-down menu will appear. Select ‘Online Access to Prospective (Future) Records’ and click ‘Save’. Your selected employees will then be able to complete the allocated training from their dashboard.

We hope this helps. If you need any further assistance, you can contact us by LiveChat, email or over the phone. #TeamBSA