
2 minute read
LiveChat Lounge
from BSA Today Issue 16
by bsatoday
We check in with our enthusiastic support team to see what questions they’ve been answering in our LiveChat feature. Here’s one they’ve shared with us for this edition:
Q
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Hi Blue Stream,
I’ve heard a lot about the Blue Voice forum, but I’m not sure how to find it or use it.
Thanks!
Practice Manager, West Midlands.
A
Hi there,
Thank you for getting in touch with us! When you log on to your Blue Stream dashboard, you can find the ‘Forum’ tab to the left of your screen, underneath the ‘Dashboard’ tab. When you click on this, you’ll have the option to set up your profile name and display photo. You can then start to browse, interact, post and comment across the different forums.
The forum hosts a ‘General Discussion’ board that’s visible for all users, where you can post questions or join the wider conversation. There’s also a forum board that’s only available to users from your organisation. On your organisation-only board, you can check in with your team and create topics relevant to your workplace.
There’s no extra cost to use the forum – it’s available as part of your current Blue Stream Academy subscription.
We hope this helps. If you need any further assistance, you can contact us by email, LiveChat or phone.
Team BSA
