
2 minute read
LiveChat Lounge
from BSA Today Issue 17
by bsatoday
We’ve checked in with our enthusiastic support team to see what questions they’ve been answering in our LiveChat feature. Here’s one they shared with us for this issue:
Q
Hi, Blue Stream!
I’ve seen that you offer the Care Certificate solution and I’d like to train some of my healthcare assistants up with this, but I’m not sure how to or how it works on Blue Stream.
Can you help?
Manager, East Midlands
A
Hi there!
Thank you for getting in touch with us!
The Care Certificate is made up of 15 standards that need to be completed: half theory, which are made up of Blue Stream Academy’s 15 eLearning modules, and half practical, which need to be assessed within the trainee’s organisation. Assessors can then upload evidence of the practical elements onto the trainee’s Care Certificate profile on Blue Stream Academy.
Your account manager can set up the Care Certificate solution for you, and our team of national trainers offers complimentary training sessions to make sure you know everything about the solution so you can train and support your team with ease!
The Care Certificate is an additional feature of the Blue StreamNet platform, meaning that it is available at an added cost for each trainee licence.
We hope this helps. If you need any further assistance, you can contact us by email, LiveChat or over the phone.
Thanks!
#TeamBSA