Just Ask - Advice and Support

ADVICE

& SUPPORT For you, from Bristol SU

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Need Some Help?

We’re here!

Advice and support at Bristol SU University life is an incredible experience, but it can also be a little confusing and intimidating at times.

The Bristol SU Just Ask team is here to support University of Bristol students with any problems or questions they might have.

No problem is too big or too small‌ and all of our support is free, confidential and independent.

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I need…advice The Just Ask Advisers provide free, confidential and independent advice and information to all students.

We specialise in advice on academic issues, such as: • • •

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Changing course University processes like submitting extenuating circumstances, appeals and complaints Helping students with University hearings, such as disciplinaries, fitness to practice panels and plagiarism interviews Postgraduate-specific issues such as supervision, progress concern or the “At Risk” process.

We can also help students with wider issues such as financial, personal or social problems, consumer rights and employment queries. Whatever your question or problem, just ask.

bristolsu.org.uk/justask bristolsu-justask@bristol.ac.uk 0117 331 8634 2

I need‌to talk to another student Sometimes you just want to talk to someone who understands exactly what you’re going through.

Our student-led support projects provide a great space to talk (confidentially) with other students about anything that’s bothering you.

For advice on setting up new student-led support projects email bristolsu-justask@bristol.ac.uk

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Nightline Nightline is Bristol SU’s overnight listening and information service. It’s run by students for students, and is open every night during term from 8pm-8am on 01179 266 266.

LGBT+ Support Group A safe space for students to chat through questions or worries about sexual orientation and/or gender identity. Each session is facilitated by students who identify as LGBT+, and they provide nonjudgemental support to help all students be happy and proud of who they are. The group meets every other Thursday (term time) in the Students’ Union building.

MIND YOUR HEAD SUPPORT GROUP

A peer-led, drop-in support group created by Bristol SU open to all students with the aim of improving mental wellbeing and eradicating stigma. The groups run weekly and are split into Undergraduate specific and Postgraduate specific. They are run by fully trained student volunteers. No booking required, just drop in.

For more information, visit: bristolsu.org.uk/justask/supportgroups 4

Student Parents Network You can join our Student Parents Network online.

It’s a great way to connect with other students with children (and their families) and share tips and ideas for combining your studies with family life.

We also run a regular coffee morning - it’s open to all students with children and their partners (whether your children are in Bristol or not). Join the Facebook group for dates and more information, search for Bristol SU Student Parents Network.

Disabled Students Network You can join the Disabled Students Network online: bristolsu.org.uk/justask/supportgroups, or get in touch with the Disabled Students’ Part Time Officer at bristolsu.org.uk/democracy/representatives/parttime-officers

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Can I help out?

Yes please! If you’re interested in getting involved in student-led support, or welfare issues more generally, please get in touch. We run campaigns and events throughout the year, so there’s loads of ways to help out.

Supporting other students is a great way to build your skills and experience, as well as doing a nice thing.

We’re always interested in new ways to support students, so if you have any ideas let us know…

Other Support The University’s Student Services also provide excellent help and support on all aspects of University life. For information visit bristol.ac.uk/studentservices

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A little guide to the big Advice and Support services offered by the Bristol SU Just Ask Team Here are some of the lovely things students have said about the Just Ask team...

“Your help has been above and beyond…

This really is a weight off my mind”

“Thank you so much for all your hard work in my case… I honestly don’t think I would have been able to get through it without your excellent advice and support.”

bristolsu.org.uk/justask bristolsu-justask@bristol.ac.uk 0117 331 8634 7

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“A big thank you for your moral support”