ENTRY INTO THE WORKFORCE

Lead by industry professionals, this course incorporates four basic training areas: customer service, housekeeping, shipping & receiving, and basic hand tool use. Upon course completion, students will be prepared to face the job market with confidence.

1. CUSTOMER SERVICE

Dealing with internal and external customers is one of the most difficult and challenging responsibilities. This section will focus on helping students develop self-management, interpersonal and soft skills that are necessary to deliver excellent customer support.

2. CLEANING & HOUSEKEEPING

Housekeeping plays a crucial role in maintaining a business' reputation by ensuring the upkeep, cleanliness, and overall aesthetic appeal of the establishment. A competent housekeeping team is responsible for various tasks, including maintenance, cleanliness and decor. In this section, students will acquire knowledge about the necessary tools, equipment and supplies essential for efficiently and professionally maintaining cleanliness.

3. WAREHOUSE – SHIPPING & RECEIVING

This section will cover the basic fundamentals of a warehouse shipping and receiving environment. This includes material handling procedures, manual material handling, lifting techniques, selection of footwear, working at heights (platforms, scaffolding, or ladders) and proper use for common warehouse equipment and tools.

4. HAND TOOLS – SHOP SAFETY

Students will learn the proper use, safety protocols and efficient techniques for working with common hand tools in the workplace. This section covers the identification, selection and correct utilization of various types of hand tools. Gain proficiency in manual tools like hand saws, hammers and screwdrivers, as well as powered hand tools. Emphasis is placed on safety practices, enabling you to work confidently and securely with these essential tools.

This course teaches essential skills for job hunting and interviews. Learn effective resume writing techniques to create concise and impactful resumes that capture employers' attention. Discover strategies for interview success, including company research, question preparation, and confidence-building exercises. Maximize your employability and increase your chances of securing desired job opportunities with this comprehensive course on job search and interview essentials.